We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Roaming Shores, OH 44084
Dan H
Job Details: 06/30/2023
"Customer complaint that unit is not making ice, confirmed, installed new ice maker , op test good"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Cleveland, OH 44106
Manny
Job Details: 06/30/2023
"Found valve turned off, turned valve on, ran test cycle, opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM05
Near Rome, OH 44085
Dan H
Job Details: 06/30/2023
"Customer complaint that unit is leaking, found evaporator drain tube clogged , cleared, op test good"
We serviced a
MAYTAG DRYER
Model MEDB850YG2
Near North Ridgeville, OH 44039
Manny
Job Details: 06/30/2023
"Replace thermal fuse, ran test cycle, opt test ok"
We serviced a
MAYTAG WASHER
Model MHW5630HW3
Near Kirtland, OH 44094
Corina B
Job Details: 06/30/2023
CC that the door open all the way. Confirmed. Leveled the washer. Door stays put. Opt test ok.
We serviced a
MAYTAG DRYER
Model MDE9700AYW
Near Geneva, OH 44041
Dan H
Job Details: 06/30/2023
"Customer complaint that unit is not heating, confirmed, found element open, element is receiving 240vac, unit needs new element , part is out of stock so not scheduling return appointment ; ordrng 1 WPW10222771 (Element), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVWB880BW0
Near Avon, OH 44011
Marie V
Job Details: 06/29/2023
"Cc that unit is not working. Confirmed, verify voltage going to control, had 0. Found gfci outlet tripped. Corrected and started a normal cycle. Op test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Oberlin, OH 44074
David R
Job Details: 06/29/2023
"Replaced latch. Found broken wires to drain pump, corrected. Grinding from cam pulley. Replaced belt and pulley. Tested. Good. Op Test Ok.; used 1 W11239857 (BELT), and 1 W10721967 (PULLEY) from stock"
We serviced a
WHIRLPOOL WASHER
Model LSN2000LW0
Near Perry, OH 44081
Jason N
Job Details: 06/29/2023
"Cc unit not spinning out clothing loadRan spin and drain with large load size setting and clothing. Tub spinning but seems to be a slower speed and vibration is more then expected. Ordering clutch, gearcase and suspension pads. ; ordrng 1 W10820043 (Basketdrive) and 1 285785 (Clutch) and 1 3360629 (Gearcase) and 1 285744 (Pads)"
We serviced a
FRIGIDAIRE WASHER
Model FFLE1011MW2
Near Bay Village, OH 44140
Manny
Job Details: 06/29/2023
"Cc unit not draining, verified and unit working properly, no issues found at this time, advise customer to monitor unit and if issue returns to give us a call and well take another look"
We serviced a
WHIRLPOOL DRYER
Model WED5100HW3
Near Painesville, OH 44077
Brian M
Job Details: 06/29/2023
Installed housing and wheel and seal OP Test Ok
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH31017HZ08
Near Avon Lake, OH 44012
Marie V
Job Details: 06/29/2023
"Cc that light is not working. Confirmed, replaced light op test no good, unit also needed control as well. Replaced control. Op test ok"
We serviced a
MAYTAG WASHER
Model Mvw7232hw0
Near Middleburg Heights, OH 44130
Angel
Job Details: 06/29/2023
"Replaced control board, ui and slider tested unit opt test good."
We serviced a
WHIRLPOOL DISHWASHER
Model DU1055XTVB2
Near Willoughby, OH 44094
Jason N
Job Details: 06/29/2023
"Cc unit sounds like its leaking but do not see a leakRan wash test and inspected unit. No leaks found, no evidence of water leakage around unit. Advised customer all water filling sounds and washing sounds are normal and not an indication of a leak issue. Op test good"
We serviced a
WHIRLPOOL RANGE
Model WFG535S0LZ1
Near Elyria, OH 44035
David R
Job Details: 06/29/2023
Cc unit oven clicking. Outlet good. Replaced ignitor. Good. Tested at 300-325* cycling correct. Good. Op Test Ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHW06
Near Seven Hills, OH 44131
Bill
Job Details: 06/29/2023
"Cc door needs adjustment, confirmed cc made small adjustment had customer verify. Opt test good uploaded pop."
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Streetsboro, OH 44241
Brian M
Job Details: 06/29/2023
Again customer not allowing unit to cycle Unit is functioning properly Customer expectation not met
We serviced a
MAYTAG DRYER
Model mgdp575gw0
Near Chardon, OH 44024
Joe O
Job Details: 06/29/2023
Cc: continuously runningFound unit is short cycling heat. Cust Has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard?associated with this type of vent hose and advised cust to replace with a semi?rigid metal hose to?prevent fire hazard. Advised customer of smashed venting. Found timer motor receiving proper power. Not cycling. Replaced timer. Op test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS01
Near Avon Lake, OH 44012
Manny
Job Details: 06/29/2023
"Cc unit not cooling, verified and temp in ff at 78 and in fz at 69, installed piercing valve and no refrigerant in system, charge with 145 psi and leak out immediately, using micro leak detection unit has an internal leak, calling techline, (3:04 to) spoke to Joe, send him pics of the bubbles, deemed unit non repairable; used 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock"
We serviced a
KITCHENAID DBL WALL OVEN
Model KEBS207SSS00
Near Avon Lake, OH 44012
Marie V
Job Details: 06/29/2023
Cc that top oven takes a long time to preheat and is not getting to temp also bottom oven seems not to be cooking properly temps. Started top oven first and set thermalcouple inside oven. Took temps top oven got to temp later than bottom but the temp inside the oven was correct. Calibrated top oven 20up. Preheated.Op test ok
We serviced a
GE DISHWASHER
Model GDT605PSM4SS
Near North Ridgeville, OH 44039
David R
Job Details: 06/29/2023
"Replaced control sensor and check valve, also cleaned out pressure sensor. Tested. Good. Op Test Ok."
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Cleveland Heights, OH 44118
Jason N
Job Details: 06/29/2023
"Cc unit leaking form underneath Checked under unit, found water dripping from drain pump housing. Housing is cracked. Reapplied drain pump using misc truck stock part. Found metal debris in drain pump which caused damage to the housing. Advised customer to be careful to ensure no foreign objects are in wash load. Ran test cycle. All functions passed, no leaks. Op test good. ; used 1 W11396717 (Drain pump) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS4
Near Kent, OH 44240
Brian M
Job Details: 06/29/2023
Cc unit not baking Found igniter open Replaced igniter OP Test Ok
We serviced a
MAYTAG WASHER
Model MHW8630HW0
Near Gates Mills, OH 44040
Joe O
Job Details: 06/29/2023
Installed cold valve. Ran auto test. Valves are functioning. Ran drain and spin with extra rinse. Op test ok
We serviced a
KITCHENAID WALL OVEN
Model KEBS207DWH10
Near Pepper Pike, OH 44124
Joe O
Job Details: 06/29/2023
Cc: display outFound control receiving proper power. No display. Needs controlControl shows discontinued; ordrng 1 4453165 (Control(discontinued))
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near North Ridgeville, OH 44039
David R
Job Details: 06/29/2023
"Cc icemaker not working. Found E2 icemaker error. Found ice level sensor not sensing that the bin is empty. Ice seems to be stuck as well in fill tube for icemaker. Voltage is good from control. All fans working. Ordering icemaker, ice level sensor control, heater and valve. ; ordrng 1 W11087201 (Heater) and 1 W11482383 (Valve) and 1 W10898445 (Sensor control) and 1 Receiversensorcontrol and 1 W11658802 (Icemaker)"
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near North Royalton, OH 44133
Bill
Job Details: 06/29/2023
"Cc not agitating & latch disengages, confirmed cc slow agitation. Changed latch and changed hub again, tested unit. Opt test good; used 1 W10528947 (Hub) from stock"
We serviced a
KITCHENAID RANGE
Model KSEB900ESS2
Near Ravenna, OH 44266
Brian M
Job Details: 06/29/2023
Cc unit cavity light wont shut off Found ui causing issue Needs ui Called safety department Covering parts and labor K17mfr1wpl1; ordrng 1 W10920246 (panl-cntrl)
We serviced a
AMANA REFRIGERATOR
Model ASI2575GRS00
Near East Cleveland, OH 44112
Jason N
Job Details: 06/29/2023
"Cc unit not cooling in either section Customer stated she has had this unit in storage for several years, just now installed and turned it on. Did not cool. Found both sections at room temperature, compressor is running. No heat on discharge, compressor amp draw reading. .45a. Unit has a refrigerant leak. Quoted customer SS diagnosis and repair cost. Pressure checked system with 140 psi of nitrogen and bubble solution. Did not detect any leaks at this time. Advised customer we can try installing a UV filter drier and recharge the system, but possibly exists that unit has an internal leak. Installed UV filter drier. Pulled vacuum on system to 29 in/hg. Held vacuum. Recharged system with 5.5oz. Of r 134a. Low side pressure stable at 1 psi, good heat on discharge. Unit starting to cool. Advised customer to monitor. Note: Customer is tax exempt. ; used 1 WPW10143759 (DRIER) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW75HEFW0
Near Cleveland, OH 44111
Marie V
Job Details: 06/29/2023
"Replaced bellow, tested unit, no leaks. Op test ok"
We serviced a
MAYTAG WASHER
Model MHN33PCDWW0
Near Fairview Park, OH 44126
Marie V
Job Details: 06/29/2023
"Cc that unit stared filling up with water and it did not stopped, and flooded the room. Stared unit ran a full cycle, it worked good. Explain could be water valve, pressure switch, control or suds, unit is working properly at this point. Do not recommend replacing anything since issue was not confirmed. Op test ok"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Parma, OH 44134
David R
Job Details: 06/29/2023
"Cc unit making grinding noise when starting up. When going into agitation, loud grinding back and forth. Found broken cam and loose cam but. Replaced cam and belt from t/s. Ran diagnostics and calibration. Good. All components working. Op Test Ok.; used 1 W11239857 (BELT), and 1 W10721967 (PULLEY) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW8000BW0
Near Parma, OH 44134
David R
Job Details: 06/29/2023
"Cc unit water dripping in tub. Found valves leaking water, not activating to stop water from coming in when not in use. Will need valve assembly. Ordering. ; ordrng 1 W10853723 (Valves), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID RANGE
Model KSGG700ESS2
Near Ravenna, OH 44266
Brian M
Job Details: 06/29/2023
Cc unit not igniting Found orifice clogged Used needle to clean OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Cleveland, OH 44112
Jason N
Job Details: 06/29/2023
"Cc unit not cooling properly in both sectionsFound frost buildup on evaporator. Ran diagnostics, found defrost sensor test reporting back as open. Unit will need defrost sensor replaced. Cleared frost/ice from evaporator coils. Replaced defrost sensor using truck stock part. Op test good. ; used 1 WPW10384183 (THERMISTOR) from stock"
We serviced a
KITCHENAID WALL OVEN
Model KEBS277WWH0
Near Pepper Pike, OH 44124
Joe O
Job Details: 06/29/2023
"Cc: lower oven not heatingFound lower oven not heating. Could not find tech sheet for unit. Shut power off. No tech sheet found behind control. Turned power back on unit started heating. Advised customer cycling power could have corrected issue. Spoke with bj, stated needs thermostatThermostat discontinued; ordrng 1 3178274 (thermostat oven(discontinued))"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ03
Near Westlake, OH 44145
Marie V
Job Details: 06/29/2023
"Cc that theres snow in freezer confirmed. Found right hand side is not sealing all the way. Will need to clear ice out and use steamer on gasket. Corrected seal, and cleaned out ice build up on freezer. Op test ok"
We serviced a
AMANA RANGE
Model AGR6303MMS0
Near Cleveland, OH 44128
Joe O
Job Details: 06/29/2023
Cc: error codeFound error code f2e0(no information in tech sheet). Found control unresponsive. Needs controlControl shows out of stock. Office to reschedule; ordrng 1 W11620526 (Control)
We serviced a
KITCHENAID DISHWASHER
Model KUDK03ITBL3
Near Shaker Heights, OH 44122
Joe O
Job Details: 06/29/2023
"Cc: leakingFound water valve leaking. Needs valve; ordrng 1 WPW10158389 (valve-inlt), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ASI2575GRS08
Near Lorain, OH 44053
Marie V
Job Details: 06/29/2023
"Defrosted evaporator and replaced heater harness, thermistor and control. Op test ok"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Lorain, OH 44053
Marie V
Job Details: 06/29/2023
"Replaced belt from T/S and replaced water valve. Ran automatic test and calibration, pass, stared a normal cycle. Unit continued to wash. Op test ok; used 1 WPW10006384 (BELT) from stock"
We serviced a
MAYTAG RANGE
Model MGR8700DS0
Near Highland Heights, OH 44143
Joe O
Job Details: 06/29/2023
"Cc: oven continuously clicking then shutting offFound unit will ignite, continue to click then shut off. Found all grounds in tact. Needs dsi board; ordrng 1 WPW10511278 (module-spk), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ASI2175GRS07
Near Cleveland, OH 44134
Bill
Job Details: 06/29/2023
"Cc not cooling, confirmed cc 27deg fr and 51deg ff. Evaporator frozen over, ordered heater with wiring harness, control, and fan motor. Uploaded pop scheduled follow up for 7/5; ordrng 1 W11650659 (Heater wiring harness) and 1 W11546609 (Control) and 1 WP2315549 (Fan motor)"
We serviced a
AMANA WASHER
Model NFW5800HW3
Near Painesville, OH 44077
Joe O
Job Details: 06/29/2023
"Cc: leaking from dispenser, long wash time, not spinning out properly, ui intermittently not functioning properlyFound no stored error codes. Found rusty water marks running down from dispenser area. Found ui would not allow selections upon arrival. Found unit is draining and spinning as designed. Advised customer of off balance load and washing rugs. Needs dispenser and ui; ordrng 1 W11524105 (Dispenser) and 1 W11325578 (cntrl-elec)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHV05
Near Brooklyn Heights, OH 44131
Bill
Job Details: 06/29/2023
Cc light not working. Confirmed cc changed led light in fridge and freezer and changed switch in freezer. Opt test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDZ02
Near Parma Heights, OH 44130
Angel
Job Details: 06/29/2023
Cc that the vent inside the ff section was dripping water. Checked freezer and removed evaporator cover to see if the drain was clogged and it was with a plastic piece removed it and cleaned everything out opt test good.
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Cleveland, OH 44135
Angel
Job Details: 06/29/2023
Cc that unit was not starting. Verified by having her start it herself and she was not holding the start button to start unit so I explained to her how to start it and cancel opt test good.
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Cleveland, OH 44103
Manny
Job Details: 06/29/2023
"Cc unit not washing, stated previous company told them that they needed the control. Verify and unit stuck in a drain cycle, reset and ran diagnostics no codes, advise customer that if this happens again he can hold start for 30 seconds to reset the cycle, opt test ok"
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Mentor, OH 44060
Dan H
Job Details: 06/29/2023
"Installed new timer, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Painesville, OH 44077
Dan H
Job Details: 06/29/2023
"Installed new evaporator fan motor, op test good"
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Cleveland, OH 44113
Angel
Job Details: 06/29/2023
"Cc that unit was completely dead was not powering on. Confirmed cc, tried turning it on and nothing so I tried diagnostics and worked and had no error codes so ai ran step 12 and auto test and passed. Explained to customer it couldve just been a glitch in the control and by going into diagnostics it reseted unit opt test good."
We serviced a
GE WASHER
Model GFWS1500D0WW
Near Thompson, OH 44086
Dan H
Job Details: 06/29/2023
"Customer complaint of noise and debris coming out of unit, found bearings worn, basket is hanging far enough down to rub on tub, unit needs new tub and basket, front tub is no longer available ; ordrng 1 WH45X10121 (F tub) and 1 WH45X22914 (R tub) and 1 WH45X10146 (Basket)"
We serviced a
WHIRLPOOL WASHER
Model CAE2795FQ1
Near Cleveland, OH 44106
Manny
Job Details: 06/29/2023
"F1e1, for control failure, f5e2 for lid lock failure, f5e1 for lid switch failure.; ordrng 1 W11368855 (Control) and 1 WPW10240513 (Strike) and 1 WPW10482836 (latch), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW4
Near Lakewood, OH 44107
Angel
Job Details: 06/29/2023
"Cc that unit is not cleaning. Ran unit to make sure lump was working and it was, so I ran diagnostics and no error codes so I ran test cycle to test unit and noticed water was mot coming in to unit so I looked underneath and found water line pinched underneath dishwasher leg. Removed line and rerouted it tested unit again opt test good."
We serviced a
GE DRYER
Model GTDP490ED0WS
Near Thompson, OH 44086
Dan H
Job Details: 06/29/2023
"Customer complaint of gasket hanging, found felt slide fell out of track, reinstalled, op test good , if problem should reoccur unit will need top bearing kit reordered"
We serviced a
GE WASHER
Model GTW335ASN2WW
Near Andover, OH 44003
Dan H
Job Details: 06/29/2023
"Customer complaint that unit is not starting, confirmed, ran diagnostics found mode shifter error code, unit will not spin or agitate, coils on motor are rusty, unit needs new mode shifter, speed sensor and motor ; ordrng 1 WH03X30517 (Mode shifter) and 1 WH03X29559 (Motor) and 1 WH03X32158 (Sped sensor)"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Shaker Heights, OH 44120
Manny
Job Details: 06/29/2023
"Cc unit not washing properly, stated that unit fills then nothing and will drain, ran diagnostics and found code f7e4 for basket re engagement failure,ran diagnostics cycle and heard a clanking noise coming from the bottom, removed rotor and found slide metal ring coming off, unit needs slide.; ordrng 1 W10734521 (slider), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Andover, OH 44003
Dan H
Job Details: 06/29/2023
"Customer complaint that unit is not spinning properly and making noise, found hub stripped, installed new hub, op test good ; used 1 W10528947 (HUB) from stock"
We serviced a
ELECTROLUX DRYER
Model EIED55HIW0
Near Lakewood, OH 44107
Angel
Job Details: 06/29/2023
Cc that unit was vibrating a lot. Verified and found blower wheel full of lint cleaned it out tested unit again opt test good. Recommended customer to get vent cleared out.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGHB2869TF8
Near Conneaut, OH 44030
Dan H
Job Details: 06/29/2023
"Customer complaint that unit is not cooling properly, freezer section temperature at 4 degrees, fresh food section temperature at 42 degrees, good frost pattern, evaporator fan is running, compressor and condenser fan are running, unit is operating as designed"
We serviced a
KITCHENAID ICEMAKER
Model KUIC15NRXS0
Near Bay Village, OH 44140
Angel
Job Details: 06/29/2023
"Cc that unit is not making ice. Verified and unit is making the ice its just that the grid cutter is nit functioning connector is burnt also connector to control board is burnt as well wil need control board, harness and grid cutter. Gave customer estimate and decided not to continue with repair. ; ordrng 1 WP2313637 (Grid cutter) and 1 WPW10226156 (Control) and 1 WPW10193296 (Wiring hsrness), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED5300VW0
Near Fairview Park, OH 44126
David R
Job Details: 06/29/2023
"Cc unit timer not moving. Correct power to unit, all components working and still heating. Can hear timer getting loud. Good air flow. Quoted timer and thermostat. Customer paid svc, do not order parts.; ordrng 1 WP8566184 (Timer) and 1 WP8318268 (Thermostat), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near Ashtabula, OH 44004
Dan H
Job Details: 06/29/2023
"Customer complaint of frost build up in freezer section, no damage to seal found, unit is operating as designed"
We serviced a
MAYTAG WASHER
Model MVWP586GW0
Near Wickliffe, OH 44092
Jason N
Job Details: 06/29/2023
"Cc unit not filling with enough water on max fillRan diagnostics, no code stored. Ran auto test cycle and calibration. All functions passed. Started load test cycle on deep fill. Unit sensed and added appropriate amount of water for load, about 3/4 of the tub. Advised customer unit is working as designed, based on water level sensor."
We serviced a
WHIRLPOOL REFRIGERATOR
Model GS5SHGXLQ01
Near Garrettsville, OH 44231
Brian M
Job Details: 06/29/2023
Cc of leak at dispenser Could not duplicate or see a active leak during testing advised to watch
We serviced a
MAYTAG WASHER
Model MVWB865GC0
Near Middlefield, OH 44062
Brian M
Job Details: 06/29/2023
Cc of oil on floor Found gearcase leaking oil And bearing worn Needs everything underneath replaced X2 labor ; ordrng 1 W11393685 (Gearcase) and 1 W10915700 (stator) and 1 W10734521 (slider) and 1 W10754448 (clutch) and 1 W10915701 (rotor) and 1 W11033601 (suspension)
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW
Near Ashtabula, OH 44004
Dan H
Job Details: 06/29/2023
"Customer complaint that unit is not draining, found drain pump unplugged, plugged in, drain pump is working, op test good"
We serviced a
WHIRLPOOL DRYER
Model WED5605MW0
Near Rocky River, OH 44116
David R
Job Details: 06/29/2023
Cc banging noise while running. Brand new just got over the weekend. Customer said no repair. Going to call Costco and get an exchange. Took part with me. ; O-emld tckt
We serviced a
GE REFRIGERATOR
Model GNS23GMHBFES
Near Roaming Shores, OH 44085
Brian M
Job Details: 06/29/2023
Cc unit not running after power outage Found ui not responding Upon inspection seems like voltage isnt making from main control Recommend replacing both boards ; ordrng 1 WR55X11164 (board asm temp contr) and 1 WR55X23924 (board asm main contr) and 1 SHIPPING (SHIPPING LOGISTICS*)
We serviced a
WHIRLPOOL REFRIGERATOR
Model M1TXEMMWW00
Near Maple Heights, OH 44137
Manny
Job Details: 06/29/2023
"Cc unit not cooling, verified and unit is warm, compressor humming, hooked to killawatt and unit pulling 9.76amps, unit needs compressor, customer will not proceed with the repair ; ordrng 1 W10233960 (compressor) and 2 WPW10143759 (dryer)s, used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KENMORE REFRIGERATOR
Model 253.6482340G
Near Wickliffe, OH 44092
Jason N
Job Details: 06/29/2023
"Cc unit freezer not cooling/freezingFound freezer section of unit cold but not freezing cold, product is not frozen. Pulled evaporator cover, found hard frost on only first coil of evaporator. Unit has a refrigerant leak, will need sealed system repair. Customer declined repair."
We serviced a
GE WASHER
Model GTW465ASN3WW
Near Ashtabula, OH 44004
Dan H
Job Details: 06/29/2023
"Customer complaint that unit is not draining or spinning, ran drain and spin cycle, drain pump is working, unit spun, suspension is good, started normal wash cycle, unit filled and began agitating, unable to duplicate the problem, unit is operating as designed"
We serviced a
WHIRLPOOL WASHER
Model WFW5605MC0
Near Avon, OH 44011
David R
Job Details: 06/29/2023
"Cc unit leaking, also showed me bubble build up in drain hose area. Went through diagnostics, F0E2 over suds. Ran a cycle and found that suds build up and causing over flow over gaskets and under door creating leak. Will need to get rid of suds and also suggest a washer clean out cycle with Affresh. All components working, just over suds. Op Test Ok."
We serviced a
MAYTAG DRYER
Model MED7230HW3
Near Cleveland, OH 44111
Manny
Job Details: 06/29/2023
"Cc unit not heating, verified and no heat checked voltage and unit missing L2, found breaker tripped, reset and tripped again, advise customer to contact an electrician and to to have the vent replaced. Unit working as designed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Mentor, OH 44060
Jason N
Job Details: 06/29/2023
Cc unit interior light not working Found side LEDs in ff section not illuminated. Identified failed module in deli drawer area. Replaced LED module with customer supplied pre id part. Illumination restored to entire unit. Op test good.
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW1
Near Roaming Shores, OH 44085
Brian M
Job Details: 06/29/2023
"Installed control board as soon as unit powered up control board popped and smelt like burning Suspect issue with drain pump causing a short Customer does not want to continue repair Prefers refund ; ordrng 1 W11399437 (Drain), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Euclid, OH 44117
Corina B
Job Details: 06/29/2023
"Replaced the ice maker, bin. Tested. Opt test ok."
We serviced a
KITCHENAID RANGE
Model KFGG504KPS0
Near Euclid, OH 44117
Corina B
Job Details: 06/29/2023
CC that the unit keeps sparking after if lights. Confirmed. The igniter will keep sparking once the burner is lit. Will then turn off and lock out. Will need a new dis board and a igniter ; ordrng 1 Wpw10324262 (Igniter) and 1 W11162730 (Spark module)
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Cleveland, OH 44135
Corina B
Job Details: 06/29/2023
"Replaced the Gearcase, shifter, cam, belt, guard and agitator. Ran a calibration. Started a rinse and spin. Opt test ok."
We serviced a
KENMORE WASHER
Model 11026002011
Near Brooklyn, OH 44144
Corina B
Job Details: 06/29/2023
"CC that there is a loud noise in the spin cycle. Confirmed. Found the bearings are worn. Will need a new Gearcase and Washplate. Cust does not want to repair ; ordrng 1 W11132267 (Gear case) and 1 W10843780 (Washplate), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW0
Near Brooklyn, OH 44144
Corina B
Job Details: 06/29/2023
"CC that the the unit is leaking. Confirmed. Found the right side leaning, down due to the floor sloping. Advised Cust to get anti shock pads to raise the washer. Checked the bellow, good. Started a cycle, no leaks. Tested. No leaks. Opt test ok."
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Westlake, OH 44145
Angel
Job Details: 06/29/2023
"Cc that unit will not finish cycle would just try to repeat cycle. Ran diagnostics and found error code F0E3 and F0E5 one for off balance and one for overload. So I ran a test cycle on unit and noticed it was hardly draining out the water it was really faint, so I removed back panel and to check drain pump and everything was clear nothing obstructing it but noticed it was getting hot. So I gave customer estimate for drain pump replaced it tested in diagnostics and it started draining as should with no issues so I ran a rinse/spin because customer wanted to make sure it was working and it was opt test good.; used 1 W10876600 (PUMP-WATER), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
WHIRLPOOL DRYER
Model Wed7300dw0
Near Westlake, OH 44145
Angel
Job Details: 06/29/2023
Cc that unit is not heating. Tested unit and no heat took back apart and found heating element shorted will need heating element replaced. Installed new heating element tested unit opt test good.; used 1 279838 (ELEMENT) from stock
We serviced a
MAYTAG DRYER
Model MED6230HW2
Near Chagrin Falls, OH 44023
Corina B
Job Details: 06/29/2023
"CC that the unit is not turning on. Confirmed. Checked power at the terminal block, good. Did find the white wire connected to the ground wire. Wired cord correctly. Checked the fuses, good. Will need a new control and ui. Cust is getting a receipt sent over to us. Do not order parts until we receive a receipt. ; ordrng 1 W11413566 (Ui) and 1 W11525996 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW94HEAW0
Near Avon Lake, OH 44012
Marie V
Job Details: 06/28/2023
"Cc that unit had water inside and it was taking a long time to drain , also unit had some water coming out. Ran diag found error code F3e1 pressure system error , f5e2 door lock error. Ran auto test unit stopped filling up i verify pressue hose, is good not clogged, but when disconnect the pressue hose from switch unit starts to fill up with water. Also unit is draining slowly will need drain catch to be cleared out.; ordrng 1 WPW10448876 (Pressure switch), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KENMORE REFRIGERATOR
Model 106.64232402
Near Perry, OH 44081
Jason N
Job Details: 06/28/2023
Cc unit has a chemical smell Confirmed an odor with unit. Advised customer that smell is usually due to product in the unit itself and not a problem with the unit. Advised on the use of absorbent products such as baking soda or coffee ground or commercial odor absorbing products.
We serviced a
MAYTAG DISHWASHER
Model MDB3700AWX
Near Richmond Heights, OH 44143
Corina B
Job Details: 06/28/2023
"CC that they have to manually move the timer to advance the cycle. Confirmed. Started a cycle, the timer is stuck.once you advance the timer will start washing. Will need a new timer. Part is nla. ; ordrng 1 99002431 (Timer)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ05
Near Madison, OH 44057
Dan H
Job Details: 06/28/2023
"Customer complaint that unit is not making ice , freezer section temperature at -7 degrees, Found no water through ice maker valve, unit needs new valve ; ordrng 1 WPW10341320 (Valve)"
We serviced a
GE REFRIGERATOR
Model GFSL6KKYCLS
Near Avon Lake, OH 44012
Marie V
Job Details: 06/28/2023
"Cc that the back wall freezing and theres water under the drawer. Confirmed, evaporator drain tube is clear, issue is forming at the back wall, you can follow line frozen on the back wall. No good insulation on unit. Unit is 13 years old. Wont be able to fix it. While working on washer cust called that unit does not have the lights on, confirmed, took cover off and verify one of the lights, when installed light and was installing light cover both socket on lights are broken and it fell and shorted out control. Control is discontinued."
We serviced a
WHIRLPOOL MICROWAVE
Model MH1170XSY
Near North Olmsted, OH 44070
Angel
Job Details: 06/28/2023
"Cc that the switches are broken and door wont close. Confirmed cc, replaced switches plugged in unit and noticed it wouldnt turn on checked power good found fuse blown replaced fuse nothing checked fuse again and it was still good after verifying deeper found micro computer burnt on one corner looked up part and its discontinued.; ordrng 1 8206360 (Microcomputer (Discontinued))"
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JZ5
Near Painesville, OH 44077
Jason N
Job Details: 06/28/2023
"Cc unit oven door not closing properly, hinge made a noiseCustomer showed pop, m/s also in entitlementFound left side of oven door sticking out an inch more then right side of door. Tried taking door off and resetting into receiver. No good, same. Ordering door hinges and receivers. ; ordrng 1 WPW10299224 (Hinge spring side) and 1 WPW10299227 (Hinge) and 2 W10647259 (Receiver)s"
We serviced a
MAYTAG DRYER
Model LDG7314AAE
Near University Heights, OH 44118
Corina B
Job Details: 06/28/2023
"CC that the unit does not heat. Confirmed. Checked the fuses, good. Replaced the gas coils. Opt test ng. Found a terminal on the flame sensor broke off. Jumped the wires, igniter turned on. Will need a flame sensor. ; ordrng 1 WP338906 (Sensor), used 1 279834 (COIL), and 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDM00
Near Middleburg Heights, OH 44130
Angel
Job Details: 06/28/2023
"Cc that unit is leaking from freezer. Confirmed cc, drain tube is clogged up cleared out drain tube and steamed out all ice opt test good."
We serviced a
JENN-AIR MICRO/OVENCOMBO
Model WM2780B
Near Middleburg Heights, OH 44130
Angel
Job Details: 06/28/2023
"Cc that the microwave part stopped working. To verify had to take it out of place and apart and after verifying I found fuse was open so I removed it and jumped it to make sure it will not trip and it didnt so I replaced fuse reinstalled unit and tested it again opt test good.; used 1 W10138793 (FUSE, MICROWAVE) from stock"
We serviced a
KITCHENAID MICROWAVE
Model KMBD104GSS02
Near Cleveland, OH 44111
Angel
Job Details: 06/28/2023
"Cc that unit is not heating. Tested with a mug of water and confirmed no heat, made sure the door was closing properly and noticed the right hand side switch was not engaged all the way so on these switched you can align them to where you can slide them back or forward so I moved it forward a little and had customer test it and now its heating as should just needed to be adjusted opt test good."
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EHL02
Near Brecksville, OH 44141
David R
Job Details: 06/28/2023
"Replaced dispenser control and main control, 3 way valve solenoid. Tested. Good. Op Test Ok."
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Chardon, OH 44024
Brian M
Job Details: 06/28/2023
Installed latch OP Test Ok
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Fairview Park, OH 44126
Manny
Job Details: 06/28/2023
"Replaced latch, opt test ok"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Bedford, OH 44146
Bill
Job Details: 06/28/2023
"Cc leaking, could not verify leak from unit. Did find the fill hoses to be backwards, corrected fill hoses. Also found that as the tub drained into utility sink, it would flood near by drain running under the washer. Explained situation to customer, and informed her she needs a plumber."
We serviced a
MAYTAG WASHER
Model MVW6230RHW1
Near Pepper Pike, OH 44124
Joe O
Job Details: 06/28/2023
Cc: loud grindingFound actuator not fully engaging spin. Replaced actuator. Ran auto test. Op test ok