Service History 114

Near Kirtland, OH 44094
Corina B
Job Details: 02/02/2021
REFRIGERATOR FRIGIDAIRE FGHB2868TF2 "CC that the unit is not making ice. Will need the ice kit. Cust can install. ; ordrng 1 5303918784 (Ice kit), used 1 SHIPPING (shipping and handling) from stock"
Near Euclid, OH 44143
Corina B
Job Details: 02/02/2021
RANGE GE JSS28DN2BB The control is not the right board. Replaced the oven sensor. Brought wrong control and thermal fuse back. ; ordrng 1 WB27T11310 (Control)
Near Avon, OH 44011
Gabriel P
Job Details: 02/01/2021
DISHWASHER WHIRLPOOL WDT970SAHZ0 Found new door damage ordering again .; ordrng 1 W11087377 (Front panel)
Near Moreland Hills, OH 44022
Joe O
Job Details: 02/01/2021
DRYER WHIRLPOOL WED92HEFC0 Attempted to install customer supplied part. Did not fit. Needs dryer repair kit.Parts out of stock. Office to reschedule; ordrng 1 4392067 (dryer repair kit)
Near Geneva, OH 44041
Jason N
Job Details: 02/01/2021
REFRIGERATOR GE ZIS48NYB Cc not cooling correctly and icing in freezer sectionFf temperature reading 40-42 degrees steady. Freezer section has icicles coming down from top of section. Found drain pan iced over ; ordrng 1 WR49X10021 (Evaporator icing repair kit)
Near Chardon, OH 44024
Brian M
Job Details: 02/01/2021
WASHER WHIRLPOOL WED5000DW2 Cc not running Found idler pulley damaged and belt broken Replaced using dryer kit from truck stock OP Test Ok ; used 1 4392065 (DRYER REPAIR KIT) from stock
Near Kent, OH 44240
Brian M
Job Details: 02/01/2021
REFRIGERATOR FRIGIDAIRE LGHX2636TF0 Cc unit not making iceFound ice maker bin arm to be broken as well as ice bin Needs ice maker and bin ; ordrng 1 5304522718 (Container) and 1 243297609 (Ice maker)
Near Shaker Heights, OH 44120
Joe O
Job Details: 02/01/2021
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Installed control and ui. Tested. Still not dispensing water or ice. Found door switches are functioning. Spoke with BJ, found ui is receiving 14v constant. Found continuity in ui harness all the way to control. Found no voltage on p3 pin 7 to neutral, when paddle is pressed. Found no voltage from door switch to control when door is opened or closed. Ohmed out switch. Switch check good. Called whirlpool tech line spoke with Steve. Found dent on inside of the door. He stated because he doesnt know if the unit is under a year to install a shim. Customer showed pop. Needs door. ; ordrng 1 W11307224 (dor-fip)"
Near Streetsboro, OH 44241
Brian M
Job Details: 02/01/2021
WASHER MAYTAG MHW5630HC2 Cc of vibrations and sever shaking Followed service pointer W11445524According to service pointer it recommends to replace the ACU ; ordrng 1 W11322901 (cntrl-elec)
Near Beachwood, OH 44122
Joe O
Job Details: 02/01/2021
REFRIGERATOR KITCHENAID KRFC704FPS00 "Cc: not cooling properlyFound service pointer pertaining to this issue (W11033419D). Found unit software is not up to date. Found unit has old style evaporator cover. Needs control and ff evap cover assembly.Customer does not want to repair at this time ; ordrng 1 W11333076 (Control) and 1 W11167902 (cover-evap), used 1 SHIPPING (shipping and handling) from stock"
Near Pepper Pike, OH 44124
Joe O
Job Details: 02/01/2021
N/A N/A KSC23C8EYB02 "Cc: not cooling properly ff section, frost build up behind crisper drawerFound temps in ff section at 53 degrees. Ff evap completely frosted over. Ff evap thermistor reading out of range. Needs ff evap thermistor and fan assemblyScheduled for 2 count to allow time to defrost unit.; ordrng 1 WPW10453428 (fan-scroll) and 1 W10316760 (thermistor)"
Near Mantua, OH 44255
Brian M
Job Details: 02/01/2021
DRYER MAYTAG MEDX655DW1 Cc unit not sensor drying properly Found sensor board to be shorted out Needs dryness sensor board ; ordrng 1 WPW10476828 (cntrl-elec)
Near Huntsburg, OH 44046
Brian M
Job Details: 02/01/2021
WASHER MAYTAG MVWB835DW0 "Cc unit leaking Customer showed video of leak coming from under gearcase Did not want to run due to potential flooding But will need gearcase, rotor stator, washplate and clutch Whole under side soaked And water sitting in rotor ; ordrng 1 W11455453 (Gearcase) and 1 W10754158 (motor stator) and 1 W10734521 (slider) and 1 W10754448 (clutch) and 1 W10754161 (motor rotor) and 1 W10902814 (washplate)"
Near Austinburg, OH 44010
Jeff M
Job Details: 02/01/2021
RANGE WHIRLPOOL WGG745S0FS The unit isnt sparking the switches are not working needs new switches. Customer has no information and proof of this machine is under warranty she insists that its under warranty I told her she needs to contact the place of purchase to get the receipts and then email that to our office before we proceed with the repair; ordrng 1 W11241684 (Switches)
Near Cleveland, OH 44105
Corina B
Job Details: 02/01/2021
REFRIGERATOR WHIRLPOOL WRV986FDEM01 Cc gasket is torn and the shelf is broken. Gasket was already on order. Ordered shelf. ; ordrng 1 W11127833 (Crisper shelf)
Near University Heights, OH 44118
Dan H
Job Details: 02/01/2021
DISHWASHER FRIGIDAIRE FBD2400KW9B "Customer complaint that unit is not washing dishes, found spray arm fell off and melted on heater, popped spray arm back on, started normal wash cycle, unit filled and began washing, unit needs new spray arm; ordrng 1 5304518927 (Spray arm), used 1 SHIPPING (shipping and handling) from stock"
Near Warrensville Heights, OH 44122
Dan H
Job Details: 02/01/2021
RANGE WHIRLPOOL WFE535S0JZ0 "Customer complaint that element is too hot on low, confirmed, element remains on high when set to low, unit needs new infinite switch; ordrng 1 WPW10434452 (Infinite switch)"
Near Chagrin Falls, OH 44022
Jason N
Job Details: 02/01/2021
WALL OVEN KITCHENAID KEBS107SBL04 "Cc unit not keeping temps and slow to heat Ran bake test to 350 degrees. Found bake element not working. Preheat temps slow to come up, broil element the only one working. Unit needs bake element. ; ordrng 1 WPW10207398 (Bake element)"
Near Cleveland Heights, OH 44118
Joe O
Job Details: 02/01/2021
DRYER MAYTAG MDE5500AYW "Cc: not heatingFound unit is squealing, found unit is not receiving proper power. Outlet burned up. Customer needs an electrician. Unit needs rollers. Customer to contact after electrical outlet is repaired; ordrng 2 12001541 (bearing & roller asy)s"
Near University Heights, OH 44118
Joe O
Job Details: 02/01/2021
RANGE JENN-AIR JGS1450FS0 "Cc: lettering on panel worn off, lower rack not sliding in and outFound lettering worn on ui panel. Found sliding rack will not slide. Needs panel, rack, and bezelsPanel and rack show out of stock, office to reschedule ; ordrng 1 W10911397 (panl-cntrl) and 1 W11225131 (rack-oven) and 5 W11028784 (bezel-knob)s"
Near Rocky River, OH 44116
Marie V
Job Details: 02/01/2021
REFRIGERATOR WHIRLPOOL MSS25C4MGZ00 "Cc that the ice maker worked for a week and then stopped. Found water valve not working this time. Will need to be replaced. You can still get water at the door but not to the ice maker. Ordering part; ordrng 1 WPW10179146 (Valve), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
Near Rocky River, OH 44116
Corina B
Job Details: 02/01/2021
REFRIGERATOR WHIRLPOOL WRF560SEYM04 "Cc water slowing down and stopping when filter is inserted into fridge. Water flows fine when filter is out. Will need to replace filter housing. Ordered part customer said he could replace it himself. ; ordrng 1 W10844267 (Housing), used 1 SHIPPING (shipping and handling) from stock"
Near Avon Lake, OH 44012
Corina B
Job Details: 02/01/2021
RANGE JENN-AIR JJW3830DP01 Replaced the upper door. Heated both ovens to 350*. Found the lower fan vibrating. Will need a new fan. ; ordrng 1 W10853996 (Fan)
Near Bay Village, OH 44140
Corina B
Job Details: 02/01/2021
DRYER MAYTAG MED9700SQ0 "CC that there is a rattling noise. Started the dryer with a load of towels. Found lint making the blower wheel off balance. Removed the lint from the blower wheel and from the baffles. Supports roller and idler pulley spins free. Still a ticking noise. Will need the motor and blower wheel. Optest ok. ; ordrng 1 279787 (Motor) and 1 WP697772 (Wheel), used 1 SHIPPING (shipping and handling) from stock"
Near Avon Lake, OH 44012
Corina B
Job Details: 02/01/2021
WASHER MAYTAG MVWB835DW4 "CC that the unit is dead. Ran diag F6e2 Communication Error: UI Cannot Hear ACU. Will need a main control and ui. ; ordrng 1 W11112656 (Ui) and 1 W11170706 (Control), used 1 SHIPPING (shipping and handling) from stock"
Near Cleveland, OH 44124
Joe O
Job Details: 02/01/2021
WASHER MAYTAG MVWX655DW1 Installed gear case and belt. Ran auto test and calibration. Op test ok
Near Chardon, OH 44024
Joe O
Job Details: 02/01/2021
RANGE ELE JENN-AIR JES9750AAB "Cc: oven not heating, burners not workingFound unit only receiving 120v at outlet. Could not pull unit to check at terminal block. Floor was put in around unit. Needs electrician"
Near Seven Hills, OH 44131
Dan H
Job Details: 02/01/2021
REFRIGERATOR KENMORE 106.7729279 "Customer complaint of loud noise, confirmed, heard buzzing noise coming from compressor, unit needs new compressor, customer does not want repair ; ordrng 1 W10309988 (Compressor), used 1 SHIPPING (shipping and handling) from stock"
Near Lorain, OH 44052
Gabriel P
Job Details: 02/01/2021
DRYER AMANA NED4655EW1 "Replace motor and dryer kit,opt test ok"
Near Moreland Hills, OH 44022
Jason N
Job Details: 02/01/2021
DRYER MAYTAG MED6230RHW1 "Cc unit coded f3e2 errorRan diagnostics, confirmed f3e2 error code for moisture sensor shorted or open. Replaced moisture sensor and ACU using customer supplied pre Id parts. Ran dryer sensor test. Moisture sensor functioned properly. Op test good."
Near Cleveland, OH 44106
Dan H
Job Details: 02/01/2021
REFRIGERATOR FRIGIDAIRE FGHB2866PF6 "Installed new seal kit, op test good"
Near Kent, OH 44240
Brian M
Job Details: 02/01/2021
REFRIGERATOR WHIRLPOOL WRX735SDHZ03 Installed auger and motor OP Test Ok
Near North Royalton, OH 44133
David R
Job Details: 02/01/2021
RANGE WHIRLPOOL WOD51EC0HS01 Called customer. Customer says still under warranty. They called to whirlpool before the expiration. New built home only has closing paper but the customer is not home to show them. Rescheduling. Customer to get paperwork to office. ; schdld next appmnt for 2/9 TUE !
Near Streetsboro, OH 44241
Brian M
Job Details: 02/01/2021
DRYER AMANA NGD4655EW2 Cc unit has long dry times Found unit to heat normally Spoke and advised on getting whole vent cleaned out not just by dryer OP Test Ok
Near Strongsville, OH 44149
David R
Job Details: 02/01/2021
MICROWAVE GE PVM9005SJ3SS "Cc unit not working. Found switches are charred and causing a short circuit to the main fuse. Will have to take down unit to replace the fuse. Customer called home warranty. They are doing a buyout program with him. (Gardner) (364748); ordrng 1 WB27X11138 (Fuse) and 1 WB24X10204 (Switch) and 1 WB24X10205 (Switch) and 1 WB24X10146 (Switch) and 1 WB10X25607 (Switch bracket), used 1 SHIPPING (shipping and handling) from stock"
Near Painesville, OH 44077
Jeff M
Job Details: 02/01/2021
FREEZER WHIRLPOOL WRX986SIHZ00 The compressor is running theres no heat transfer the unit is almost warmer than the ambient temperature in the home. Needs a new fresh food evaporator and filter dryer; ordrng 1 W11116006 (Evap) and 1 WPW10143759 (Dryer)
Near Kent, OH 44240
Brian M
Job Details: 02/01/2021
DRYER MAYTAG MGDC215EW Cc unit not heating Found igniter and radiant sensor open Needs igniter and sensor ; ordrng 1 WP338906 (sensor) and 1 279311 (ignitor kit & bracke)
Near Strongsville, OH 44136
Corina B
Job Details: 02/01/2021
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Replaced the snack bin and mullion rail. Optest ok
Near Cleveland, OH 44135
Gabriel P
Job Details: 02/01/2021
OTR MICROWAVE WHIRLPOOL WMH32519HV5 "Found blower fan with no resistance was opened and control board not sending proper voltage gave customer estimate and will not fix unit.; ordrng 1 W11441128 (Hood fan) and 1 W11184553 (Control assembly), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
Near Brecksville, OH 44141
Dan H
Job Details: 02/01/2021
REFRIGERATOR WHIRLPOOL WRS315SNHM03 "Customer complaint that freezer section is not cooling, unit is in an unheated garage, explained to customer that the freezer section will not cool when temperatures are below 38 degrees, unit is operating as designed, no need to call techline"
Near Parma Heights, OH 44130
Dan H
Job Details: 02/01/2021
REFRIGERATOR MAYTAG MSF25D4MDM01 Installed new door closer and led modules ; used 1 WPW10515058 (Led module PLEASE RESTOCK) from stock
Near Bedford, OH 44146
Jason N
Job Details: 02/01/2021
DRYER MAYTAG MGD7230HW0 "Cc unit not shutting off when clothes are dry. Customer states it will run for a long time in most modes, clothing will be dry already but still running. He is using timed dry function right now. Ran moisture sensor test, sensor passed. Ran diagnostics, no codes stored. Ran dryer test cycle on normal, no clothing. Unit cycling, flame cycling on and off quickly. With no moisture to sense unit should have shut off. Checked thermistors, found outlet thermistor open at control. Verified at thermistor that it is open. Called wp techline Austin, documented diagnosis.; ordrng 1 WP8577274 (Outlet thermistor) and 1 W10623852 (Inlet thermistor)"
Near Columbia Station, OH 44028
David R
Job Details: 02/01/2021
DISHWASHER WHIRLPOOL GU1200XTLS1 Replaced all parts. Tested. Good. Op test ok
Near Parma, OH 44129
Dan H
Job Details: 02/01/2021
REFRIGERATOR WHIRLPOOL WRF767SDHZ02 "Installed new pivot block and mullion, op test good"
Near Parma, OH 44134
Jason N
Job Details: 02/01/2021
WASHER WHIRLPOOL WTW5000DW2 "Cc unit making a clunk sound in spin cycle.Ran auto test, no abnormal sounds heard. Ran spin and drain test with 4 large wet towels. Unit making noise, clicking sound underneath. Checked components, tested control board for voltage to motor and actuator, motor voltage starts good at 113v, at high speed spin, voltage drops out below 100v. Same voltage is seen on both cw and ccw pins. Unit needs control board. Customer not repairing, estimate only.; ordrng 1 W11116590 (Control board)"
Near Cleveland, OH 44111
Dan H
Job Details: 02/01/2021
REFRIGERATOR WHIRLPOOL WRS321SDHZ05 "Customer complaint that unit stopped making ice, installed new ice maker, op test good"
Near Garfield Heights, OH 44125
Jason N
Job Details: 02/01/2021
DRYER WHIRLPOOL WED4850HW0 "Cc unit not starting. Checked power in to unit, good at 242v, 123v L1/2 to N. Checked thermal fuse, has continuity. Checked door switch and start switch. Start switch making intermittent contact, unit needs start switch. ; ordrng 1 WPW10446920 (Start switch)"
Near Lakewood, OH 44107
Corina B
Job Details: 02/01/2021
WASHER ROPER RTW4516FW2 Replaced the latch. Optest ok. ; used 1 SHIPPING (shipping and handling) from stock
Near Parma Heights, OH 44130
Gabriel P
Job Details: 02/01/2021
DISHWASHER KITCHENAID KDTM404KPS0 When installing pump assembly bolt broke of need to order another pump and screw ; ordrng 1 W11416362 (Pump assembly) and 2 WP9741232 (Screw)s
Near Amherst, OH 44001
Marie V
Job Details: 02/01/2021
DISHWASHER WHIRLPOOL WDT730PAHZ0 Took POP. Cc that the unit does not work. Unit is not gettin 120V to the control. Found loose connection at the main power coming in. Corrected issue. Ran unit op test ok
Near Amherst, OH 44001
Marie V
Job Details: 02/01/2021
REFRIGERATOR KITCHENAID KRMF706ESS01 "Cc that the ice door wont stop . Ice door is not sealing properly and trying to remove gasket starts to come out with the hole seal from inside the liner, will not replace and will replace the door due to that issue. Replaced mullion op test ok; ordrng 1 W10919724 (Door ice) and 1 W10815687 (Door)"
Near Strongsville, OH 44136
David R
Job Details: 02/01/2021
REFRIGERATOR AMANA ASD2575BRW01 Replaced parts. Tested. Good. Op test ok
Near Amherst, OH 44001
Marie V
Job Details: 02/01/2021
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Replaced freezer light. Op test ok
Near Cleveland, OH 44134
Marie V
Job Details: 02/01/2021
REFRIGERATOR WHIRLPOOL WRX735SDHW02 Put part back in there. Op test ok
Near Amherst, OH 44001
David R
Job Details: 02/01/2021
REFRIGERATOR KITCHENAID KRFF507ESS01 Cc ice behind deli drawer. Thick ice covering evap. Thermistor shorted and not getting correct voltage from control. Ordering harness and control *** 2 hour job count. Requesting double labor ; ordrng 1 W11033168 (Harness with thermistor) and 1 W10843055 (Main control)
Near North Ridgeville, OH 44039
David R
Job Details: 02/01/2021
REFRIGERATOR WHIRLPOOL WSF26C3EXW01 "Cc unit water has mold taste, filter just replaced. Checked water dispenser line, mold inside stuck in line. Ordering water line; ordrng 1 WPW10386778 (Door water line), used 1 SHIPPING (shipping and handling) from stock"
Near Westlake, OH 44145
Marie V
Job Details: 02/01/2021
REFRIGERATOR KITCHENAID KBFN506EPA01 Replaced win control. Op test okBrought core for return
Near Avon, OH 44011
Marie V
Job Details: 02/01/2021
REFRIGERATOR WHIRLPOOL WRT112CZJZ00 "Cc that the unit will not run. Advice cust that the unit need to be on a 50 degrees or higher temp in order to work properly, unit was on a garage where outside is a 21*. Replaced control. Same result. Op test ok cust will put unit on basement"
Near Solon, OH 44139
Jason N
Job Details: 02/01/2021
WASHER MAYTAG MVWB880BW0 "Cc unit randomly leaks from underneathRan auto test, checked under unit. Found small puddle of water at left front corner or unit. Water running down from tub ring cup. Unit needs tub ring.; ordrng 1 WPW10550152 (Tub ring)"
Near North Ridgeville, OH 44039
Marie V
Job Details: 02/01/2021
REFRIGERATOR WHIRLPOOL WRT311FZDB01 Cc that the unit stopped working. Theres is power going to unit control died. Unit will need main control.; ordrng 1 W11357371 (Control)
Near Madison, OH 44057
Jeff M
Job Details: 02/01/2021
REFRIGERATOR WHIRLPOOL ED5FHAXVT00 Installed the new part op tested good.
Near Lakewood, OH 44107
Corina B
Job Details: 02/01/2021
MICROWAVE MAYTAG MMV4206FZ2 Cc light doesnt work. Had to replace door switches used t/s. Heated a glass of water and temped okay. ; used 1 W11244490 (INTERLOCK SW KIT) from stock
Near Westlake, OH 44145
Gabriel P
Job Details: 02/01/2021
DISHWASHER MAYTAG MDB4949SKZ0 "Replace drain pump,opt test ok"
Near Avon, OH 44011
Gabriel P
Job Details: 02/01/2021
DISHWASHER GE K "Found valve leaking gave estimate customer will not repair ; ordrng 1 WD15X10014 (Valve), used 1 SHIPPING (shipping and handling) from stock"
Near Orange, OH 44022
Jason N
Job Details: 02/01/2021
WASHER WHIRLPOOL MGD7230HW0 "Cc unit making grinding noise when in wash cycleRan auto test, No abnormal sounds heard. Started wash cycle. Unit sounds are normal for this unit. Unit is working as designed. Op test good."
Near Sheffield Lake, OH 44054
Marie V
Job Details: 02/01/2021
RANGE AMANA AGR5330BAS3 "Cc that the 2 on the left and front right wont lite. Will take forever. When arrived I smelled gas, ask cust about she said that she didnt know because she will get paranoid about but she can get the smell sometimes. I found a big leak at the connection to the regulator, corrected issue, replaced spark module and switches. Op test no good. Try to put a pod on top of the grill to see but still didnt work. Tested outlet, pass. Will order burnerheads and caps; ordrng 3 WPW10636224 (Burner top)s and 3 WP98017461 (Cap burner)s"
Near Lakewood, OH 44107
Gabriel P
Job Details: 02/01/2021
RANGE WHIRLPOOL WFE515S0ES1 Verified the unit for smoke issue and what we found was that it had dog food under the heating element from mice food causing it to smoke parts were working as designed. We cleaned out the mice food and tested unit still had a little smoke on upper left hand corner we do not know how far the mice went with the food. We Recommended customer to wait a couple of days to see if the smoke goes away. Opt test ok.
Near Valley View, OH 44125
Jason N
Job Details: 02/01/2021
REFRIGERATOR WHIRLPOOL WRF535SWHZ05 Cc unit dispense not sock ring correctlyChecked water ressiremtomunut. Found low water pressure at dispense and back of unit. Checked water pressure at water line source connection in basement.
Near Bedford, OH 44146
Jason N
Job Details: 02/01/2021
DISHWASHER WHIRLPOOL WDF130PAHW1 "Cc unit not filling with water Ran diagnostics, found code 6-4 for float switch open. Ran wash then drain. Found drain very slow. Drain hose full of food debris. Snaked hose while draining to flush out. Reran wash then drain. Unit draining normally. Op test good."
Near Strongsville, OH 44149
David R
Job Details: 02/01/2021
REFRIGERATOR KITCHENAID KRMF706ESS01 Cc deli drawer is not leveled. Made adjusted. Customer checked it out. Unit test good. Op test ok
Near Columbia Station, OH 44028
David R
Job Details: 02/01/2021
REFRIGERATOR WHIRLPOOL WRF535SWHV02 Replaced door. Good. Op test ok
Near Chardon, OH 44024
Jeff M
Job Details: 02/01/2021
WASHER WHIRLPOOL LSQ9564JQ Upon my arrival I took the water hoses off I checked to make sure that there was water coming out the end of the hoses and there was a reinstall the waterlines I turn the machine on and it worked correctly for me I could not find an issue. Unit tested good
Near Waite Hill, OH 44094
Jeff M
Job Details: 02/01/2021
REFRIGERATOR KITCHENAID KBSD608ESS01 Installed the new parts op tested good.
Near Cleveland, OH 44102
Corina B
Job Details: 02/01/2021
DISHWASHER WHIRLPOOL WDF520PADM7 "CC that there is water leaking. Found the water leaking from the front door, leveled the unit. Let the dishwasher run for 45 minutes. Optest ok."
Near Wickliffe, OH 44092
Jeff M
Job Details: 02/01/2021
REFRIGERATOR WHIRLPOOL WRF555SDHB02 The issue the customer is having if shes not able to remove the ice bin from the icemaker housing located in the fridge section I was able to remove the ice bin there was no blockage. there is nothing that I can do to make it easier to remove the bin everything is functioning on the unit
Near Independence, OH 44131
Dan H
Job Details: 02/01/2021
REFRIGERATOR KITCHENAID KRMF706ESS01 Installed new control. Op test good
Near Mentor-on-the-Lake, OH 44060
Jeff M
Job Details: 02/01/2021
DISHWASHER AMANA ADB1400AGS3 Customer is having an issue with the unit not drying I put the unit in diagnostics the heating element to turn on I can hear the water sizzling as it hits the heating elements unit is operating as designed. One of the customers issues are they running it at night letting the moisture recondense back in the water and drip onto the dishes throughout the night. The unit is operating as designed
Near Rootstown, OH 44272
Brian M
Job Details: 02/01/2021
WASHER WHIRLPOOL WTW4816FW Installed valve Ran auto test and calibration OP Test Ok
Near Mentor-on-the-Lake, OH 44060
Jeff M
Job Details: 02/01/2021
WASHER AMANA NTW4516FW3 Customer was experiencing the machine not spinning out properly. I ran six large bath towels in a cycle and then ran a drain and spin unit tested good as I was loading the machine I was able to show her the proper way to load the machine by placing the individual clothing in piles instead of wrapping around the agitator this will solve most if not all of her issues with the machine loading is very important
Near Solon, OH 44139
Dan H
Job Details: 02/01/2021
DISHWASHER JENN-AIR JDB3600AWS5 "Customer complaint that unit is no filling with water, found harness broken, spliced new connector on to harness, op test good"
Near Willoughby, OH 44094
Dan H
Job Details: 02/01/2021
REFRIGERATOR WHIRLPOOL WRS321SDHZ05 "Customer complaint that ice maker is not working properly, ice bin is full, ice door is sealing, unable to duplicate the problem , unit is operating as designed"
Near Andover, OH 44003
Brian M
Job Details: 02/01/2021
WASHER MAYTAG MVWB765FW1 Installed speaker OP Test Ok
Near Cleveland, OH 44111
Gabriel P
Job Details: 01/29/2021
WASHER MAYTAG MVW7230HW0 Verified unit for banging issue found error code F0E5 off balance load did a calibration and a tested unit on rinse and drain and spin and unit was working as designed recommended customer to keep loads from 6 to 7 bath towels max. Opt test ok.
Near Perry, OH 44081
Jeff M
Job Details: 01/29/2021
WASHER WHIRLPOOL MVW7232HW Installed the new part op tested good.
Near Solon, OH 44139
Jason N
Job Details: 01/29/2021
REFRIGERATOR KITCHENAID KSC24C8EYY02 "Recovered refrigerant. Installed compressor and evap. Brought system under vacuum 28in/hg for 15 min, held vacuum, no change to gauges. Recharged system with 5.3oz of r134a. Good frost pattern starting on ff evaporator. Advised customer to allow 24 hrs f
Near Newbury Township, OH 44065
Jason N
Job Details: 01/29/2021
REFRIGERATOR FRIGIDAIRE LGHD2369TF5 Installed air handler box kit. Sealed ice box with silicone. Op test good.
Near Cleveland, OH 44106
Joe O
Job Details: 01/29/2021
STACK W/D WHIRLPOOL WFW560CHW0 Installed drain pump. Ran test cycle. Op test ok
Near Amherst, OH 44001
Marie V
Job Details: 01/29/2021
REFRIGERATOR MAYTAG MRT118FFFH01 "Recover 1.2 oz of R134a. Replaced parts, put unit into a vacuum 28. Waited unit is holding. No leaks. Recharge 3.7 oz of 134a . Started a good frost pattern. Advice cust to allow 24 hours to the unit so I can reach its normal temperatures. Op test ok"
Near Avon Lake, OH 44012
Marie V
Job Details: 01/29/2021
REFRIGERATOR AMANA ABB2224DEQ "Cc that the unit is not cold and fresh food section. Took temp 6h at fresh food section and -05 on freezer. Evap is cover in frost. Check bimetal, has continuity force a defrost on unit did not work Control was not sending power. Called Corina she had th
Near Painesville, OH 44077
Jeff M
Job Details: 01/29/2021
REFRIGERATOR GE GFE29HSDESS Installed the new part op tested good.
Near Chagrin Falls, OH 44022
Jason N
Job Details: 01/29/2021
DISHWASHER KITCHENAID KUDX03FTSS3 "Cc unit not powering onChecked power in to unit control, good at 122v. Found control bimetal open. Jumped out bimetal, unit powered on. Unit needs control bimetal. Replaced using misc. truck stock part(W10258275). Ran diagnostics cycle in entirely. No fa
Near Cleveland, OH 44121
Jason N
Job Details: 01/29/2021
WASHER WHIRLPOOL WTW5200VQ1 "Installed agitator dogs, drive tube, base pads, clutch, and drain pump. Ran wash test on medium level, then switched to spin and drain. Agitator op test good. On spin out, basket engaged and spin out as it drained, good clutch engagement. Unit drained co
Near Brook Park, OH 44142
Gabriel P
Job Details: 01/29/2021
WASHER WHIRLPOOL NTW4516FW3 "Found cam broken replace from truck stock,also ran normal load,opt test ok show customer customer confirmed okay"
Near Oberlin, OH 44074
David R
Job Details: 01/29/2021
STACK W/D GE WSM2420TBAWW "Replaced part. Tested, dial is moving, load inside. Op test ok"
Near Bedford Heights, OH 44146
Jason N
Job Details: 01/29/2021
RANGE MAYTAG MGR7661WB1 "Cc unit had a fire in oven, now bake will only sometimes work and unit will display loc when it doesCustomer stated she had a fire in the oven recently, she was able to put it out. Found bake burner tube, ignitor, flame spreader and bottom baffle covered
Near Cleveland Heights, OH 44118
Jason N
Job Details: 01/29/2021
MICROWAVE WHIRLPOOL WML75011HW7 "Installed control board, fan motor. Ran op test, unit still making clicking noise and shutting down within seconds. Pulled unit down, benched tested unit on door with case open. Confirmed that clicking noise is coming from MW power relay 4903, relay conn
Near Cleveland, OH 44103
Dan H
Job Details: 01/29/2021
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "Recovered refrigerant, installed evaporator and filter drier, brought system into a 28 vacuum, watched 15 minutes, no change on gauges, recharged unit with 4.5oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restoc
Near Wellington, OH 44090
David R
Job Details: 01/29/2021
REFRIGERATOR GE gfss2hcycss Replaced parts. Tested. Good. Give 24 hours to return to normal temps. Turned turbo cool on. Op test ok
Near Rocky River, OH 44116
Gabriel P
Job Details: 01/29/2021
WASHER WHIRLPOOL LXR7133JQ0 Found spanner nut block stripped cause basket to grind with plastic tub and it made a hole needs both basket and double labor ; ordrng 1 63125 (Assembly tub) and 1 W10820043 (Plastic tub) and 1 Wp389140 (Block) and 1 Wp21366 (Spanner)
Near North Ridgeville, OH 44039
David R
Job Details: 01/29/2021
REFRIGERATOR KITCHENAID KRMF706EBS01 "Replaced parts, good. Found a connection on the led lights was stuck in the cabinet. Corrected and put all back together. Tested Icemaker, no error codes, cycled new one and called for water. Give time for unit to get back to correct temp, give 24 hours