Local Reviews

Fred's Appliance Service Rated 4.8 out of 5 stars based on 7680 customer reviews

Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRT311FZDW01 "Customer complaint food in freezer is wet and condensation on shelves in fridge, temps were -2 frz and 38 ff minimal items in ff section, customer stated doors were kept shut all day, no condensation observed, found gaps at 6 of the 8 corners of frame for ff and frz doors, siliconed gaps; used 1 8201711 (ADHESIVE ) from stock"

Near W 192nd St, Cleveland, OH 44135
Corey L.

Corey L.

DISHWASHER MAYTAG MDB7600AWW "Customer complaint dishwasher buttons don’t work, found rinse only button not allowing a selection, needs console, part is no longer available, left quote to repair if customer locates a part"

Near Lynn Haven Rd, Parma Heights, OH 44130
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRB329DMBW00 "Customer complaint door does not auto shut and is hard to open, pop through entitlement, door is hard to open because of the unit pressurizing must wait 30-60 seconds after shutting door to try to reopen, feet were not raised at all, raised feet leveled unit door auto shuts now"

Near Heresford Dr, Parma, OH 44134
Joe O.

Joe O.

WASHER AMANA NTW4516FW3 "Cc: unit will not go past spin cycleFound no stored error codesRan auto test and calibration, ran regular cycle, ran drain and spinAt the need of the drain and spin unit would not unlockRe checked error codes. No codesChecked lid lock, checked okNeeds control; ordrng 1 W11170317 (cntrl-elec)"

Near Elmhurst Dr, Beachwood, OH 44122
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL ET1CHMXKQ09 "Customer complaint fridge has water dripping inside, confirmed found evap drain clogged, cleared ice and debris through drain tube, op test good"

Near Rexford Ave, Cleveland, OH 44105
Dan H.

Dan H.

DISHWASHER WHIRLPOOL MDB4949SHZ0 Installed new door panel

Near Commons Ct, Chagrin Falls, OH 44022
Jason N.

Jason N.

REFRIGERATOR KITCHENAID KFIV29PCMS02 Installed freezer light module. Illumination returned to all lights. Op test good.

Near Harcourt Dr, Cleveland Heights, OH 44106
Dan H.

Dan H.

WASHER WHIRLPOOL WTW4816FW "Customer complaint that unit is not working, ran diagnostics found f8e1(long/no fill) error code, valves open and close, unit is operating as designed"

Near Miles Rd, Bedford, OH 44146
Brian M.

Brian M.

DISHWASHER GE GDT655SSJ0SS Installed Ui board per GE Techline Ran test cycle no goodCalled GE Techline back they stated that i should have replaced Main ControlTold them that I was told by Techline that the main board was not the issue and just to replace the UI board Called and spoke to BJ and he told me to order the main board no cost to customer ; ordrng 1 WD21X24799 (machine control)

Near Lilly Ln, Painesville, OH 44077
Nicholas F.

Nicholas F.

RANGE WHIRLPOOL WFG525S0HZ1 Cc oven not working comfirmed installed spark module and control op test good

Near Pease Rd, Maple Heights, OH 44137
David R.

David R.

DISHWASHER WHIRLPOOL WDT730PAHZ0 "Ran service test. No error codes, all components are working good, heater is good. No signs of burn marks or no indication that anything was burned at all. Op test ok"

Near Northcliff Ave, Brooklyn, OH 44144
Brian M.

Brian M.

MICROWAVE WHIRLPOOL WMH31017HZ2 Complaint bracket broke Found top mounting bracket to be pushed in Took apart unit and reinstalled mounting tabs OP TEST OK

Near Nicholas Way, Kent, OH 44240
David R.

David R.

DISHWASHER WHIRLPOOL WDF520PADM7 "Cc water leaking, found water on floor left side of unit. Ran service test, no error codes, let run all the way through. Checked spray arms to make sure nothing was stuck in them. Took off panel, water is getting behind vent assembly. Gasket has slit in it. Ordering vent assembly and gasket.; ordrng 1 W11227945 (DEFLECTOR) and 1 WP8269259 (gasket) and 1 WPW10329609 (vent) and 1 WPW10524469 (gasket)"

Near Reserve Way, Columbia Station, OH 44028
Brian M.

Brian M.

WASHER WHIRLPOOL WTW7500GC0 Called because customer was not confirmed. Customer canceled

Near Tallmadge Rd, Diamond, OH 44412
Arthur V.

Arthur V.

REFRIGERATOR WHIRLPOOL WRF555SDFZ07 Found ice bucket half full so unit is not making too much ice. The main issue now is that the ice bucket is extremely hard to remove. After removing it I applied some lubricant to the release mechanism and the slides and the edges around the bucket face. Worked bucket in and out several times and unit working properly now

Near Preserve Tr, Painesville, OH 44077
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Cc: not coolingFound freezer section temps at 19 degrees, ff temps at 60 degreesEvap has full frost patternChecked power to unit, outlet to unit has open groundAdvised customer to have electrician look at electricalFound a correct outlet Put unit in manual defrost, unit defrostsUnit pulling 1.1 amps when coolingFound evap fan functioning as wellOp test ok"

Near Sherbrook Dr, Wickliffe, OH 44092
Jason N.

Jason N.

RANGE WHIRLPOOL WFG320M0BS3 "Cc unit oven not heating or staying hotRan bake test to 350 degrees, ignitor drawing 2.8a, then drops. Ignitor weak, may or may not light sometimes. Replaced ignitor using truck stock. Reran bake test to 350. Op test good.; used 1 12400035 (IGNITER) from stock"

Near Parkhill Ave, Cleveland, OH 44120
Joe O.

Joe O.

WASHER MAYTAG MVWX655DW1 Cc: does not wash all the timeFound error code f3e2 inlet water temperature faultRan test 5 for inlet thermistorNeeds control board and water valve assembly; ordrng 1 W11116592 (cntrl-elec) and 1 W11127357 (housing)

Near Farnhurst Rd, Lyndhurst, OH 44124
David R.

David R.

RANGE WHIRLPOOL WFE505W0HS1 Replaced glass and liner. Tested. Op test ok

Near Vista Cir, North Olmsted, OH 44070
Dan H.

Dan H.

WASHER WHIRLPOOL WFW75HEFW0 "Customer complaint of suds error and f3e1 error, customer had unit running, so error showed, ran diagnostics found f3e1(water level system) and f9e1(long drain) error codes, found filter basket clogged, cleared , ran test cycle, op test good"

Near Hillgrove Ave, Maple Heights, OH 44137
Corina B.

Corina B.

DRYER WHIRLPOOL WED5620HW0 "CC that the unit has moisture in the drum. Checked the outside vent, no air flow. Advised cust to have the vent cleaned. Recommend dryer vent wizard. Customer has a foil style vent advised customer to replace with a semi rigid or rigid vent. Optest ok."

Near Parkside Dr, Avon Lake, OH 44012
Arthur V.

Arthur V.

DISHWASHER WHIRLPOOL WDT970SAHV0 Ran unit. Water not hot enough. Advised customer water should be at 120degF when entering dishwasher and running water at the sink first is necessary. Unit working as designed. Advised customer in users guide where it explains washing plastic items

Near Lake Rd, Conneaut, OH 44030
David R.

David R.

REFRIGERATOR WHIRLPOOL WRX986SIHZ "Replaced brackets, tested. Op test ok"

Near Capri Lane, North Ridgeville, OH 44039
Jason N.

Jason N.

DISHWASHER WHIRLPOOL WDT730PAHZ0 "Cc unit not drying Ran diagnostics cycle, code f7e1 for no heat. Forgot to clear codes in diagnostics cycle last time to when replacing wash pump. Ran diagnostics cycle, heater circuit reactivated, heater turned on. Op test good."

Near Northwood Lakes Dr, Chagrin Falls, OH 44023
Nicholas F.

Nicholas F.

WASHER MAYTAG MVWB765FW3 Cc washer is not starting.started normal cycle unit filled and began agitating.drained unit then ran drain and spin cycle.unit drained and spun.ran diagnostic found f0e4(spin limit by water temps)customer advice me that installer hooked up fill hoses wrong.customer correct fill hoses cleared error code.started washer on bedding with a load in it.washer advance to wash cycle op test good

Near Nemet Dr, Seven Hills, OH 44131
Nicholas F.

Nicholas F.

WASHER MAYTAG MVWX655DW1 Installed door latch from truck stock.door latch that was sent was no good.installed water valve and control.op test good.; used 1 W11307244 (DOOR LOCK) from stock

Near Robinhood Dr, Parma, OH 44134
Dan H.

Dan H.

DRYER MAYTAG MDE9700AYW "Installed new thermostat, op test good"

Near Waterbury Ave, Maple Heights, OH 44137
Dan H.

Dan H.

DRYER MAYTAG MGDZ600TW2 "Installed new control, op test good"

Near Lawnwood Ave, Parma Heights, OH 44130
Corey L.

Corey L.

MICROWAVE JENN-AIR JMW2430DP01 "Customer complaint light randomly turns on throughout the night hours after it has been used and have to press the two buttons it takes to turn the light off/on like there is a ghost, turned light off and on several times without failure, ran diagnostics, no codes, light relay clicking on control or display ordering control; ordrng 1 W11179310 (CONTROL)"

Near Thomas Ln, Fairview Park, OH 44126
Dan H.

Dan H.

WASHER WHIRLPOOL WTW4616FW2 "Installed new lock and control, op test good"

Near Wichita Ave, Cleveland, OH 44144
Gabriel P.

Gabriel P.

REFRIGERATOR GE CFE28USHCSS Replace parts order opt test ok

Near Parkside Cir W, Lorain, OH 44053
Gabriel P.

Gabriel P.

VERTICAL FREEZER MAYTAG MZF34X16DW00 Replace all parts opt test ok

Near Victory Ave, Lorain, OH 44055
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Cc unit beeps after dispensing waterCustomer not running a filter in unit, nor a bypass. Customer has home filtration system. Unit needing filter reset, “ reset” filter pressing water filter switch. Water filter alarms reset, op test good. Advised customer they may need a bypass to satisfy water filter switch input."

Near Boxwood Cir, Chardon, OH 44024
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL ED5LTAXVL00 "Customer complaint ice build up under ice bin and in ice chute, confirmed ice chute frozen solid, found ice chute door seal damaged, ordering ice door chute seal; ordrng 1 WP2180353 (door-chute)"

Near Tolland Rd, Shaker Heights, OH 44122
Arthur V.

Arthur V.

WASHER WHIRLPOOL WTW4800XQ4 Found unit getting 2 error codes both pointing to a actuator. Replaced actuator and recalibrated unit. Op test good Unit in a extremely wet environment. Advised customer who was already aware ; used 1 WPW10006355 (ACTUATOR) from stock

Near Fairmont St, Conneaut, OH 44030
Joe O.

Joe O.

REFRIGERATOR KITCHENAID KRSC500ESS00 Cc: not cooling in ff sectionCustomer advised that the unit is cooling now but was not cooling for 2-3 days priorFound temps in ff section at 38 degreesRan diagnosticsAt this time unit is functioning as designedOp test ok

Near Hoose Rd, Mentor, OH 44060
Brian M.

Brian M.

OTR MICROWAVE WHIRLPOOL WMH53521HZ3 Cc light won’t after replacing bulb Found relay on main board not activating found bulb housing cracked Needs control board housing and bulb ; ordrng 1 8206232A (lamp 40 watt) and 1 W11182110 (cntrl-elec) and 1 WPW10210878 (housng-lmp)

Near , CT
David R.

David R.

WALL OVEN WHIRLPOOL WOD51ES4EB01 "The hinges are not the problem. The door is catching on the trim and making the door lift a little before closing causing the noise. Trim and hinges have already been replaced and still unit making noise. Tried to manipulate the trim because it was bent, even with new one on still making noise. Was able to get noise to stop. Replaced hinges. Op test ok"

Near Sunrise Dr, Amherst, OH 44001
Corina B.

Corina B.

WASHER GE GTW460ASJ6WW CC that the unit doesn’t finish a cycle. Found the drain hose on the ground. The hot and cold water are reversed. Advised cust to rinse the drain hose. Switched the hoses. Started a rinse and spin. Optest ok.

Near Atkins Ave, Lakewood, OH 44107
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL LFHT1817LW4 "Cc of leak in fridge Ran steamer until I had steam rolling out from drain pan under unit No blockage customer then stated they wanted to order the drawers Customer to install office to Bill; ordrng 1 240337103 (pan-crisper) and 1 240530811 (pan-meat13629), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near , CT
Corina B.

Corina B.

WASHER MAYTAG MVWC415EW1 "CC that the unit will not work and overfilled with water. No damage to the basement. Cement walls and floors, nothing was wet when I arrived. Found the control on rinse and spin. Ran a calibration. Started a normal cycle and the washer did overflow, adjusted the pressure hose. Started a normal cycle, twice filled then agitated. Ran a drain and spin. Optest ok. I"

Near Daisy Ave, Cleveland, OH 44109
Arthur V.

Arthur V.

REFRIGERATOR FRIGIDAIRE FRS26R2AW5 Found compressor running and very little cold air in freezer. Evap only has frost on top row. Unit needs compressor and evaporator. Customer does not want repaired

Near Dunbar Ave, Ashtabula, OH 44004
Arthur V.

Arthur V.

WASHER WHIRLPOOL WTW8040DW4 Found fill valve faulty. Replaced with part sent. Op test good

Near OH-307, Geneva, OH 44041
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRR56X18FW01 Installed door bracket and shims. Door alignment better. Gravity close successful. Op test good.

Near Madison Ave, Painesville, OH 44077
Corina B.

Corina B.

DISHWASHER KITCHENAID KUDL03IVBL3 "Replaced the vent and gasket. Optest ng. Will need a new control. Cust does not want to repair. Office to refund cust. ; ordrng 1 WPW10285180 (cntrl-elec 177.70), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Avon Belden Rd, Avon Lake, OH 44012
Joe O.

Joe O.

WASHER MAYTAG MVWX655DW1 Installed listed partsRan auto test and calibrationOp test ok

Near OH-46, Jefferson, OH 44047
Nicholas F.

Nicholas F.

REFRIGERATOR KITCHENAID KFCS22EVMS5 Cc refrigerator is leaking.found evaporator drain tube frozen.

Near Orange Meadow Ln, Chagrin Falls, OH 44022
Gabriel P.

Gabriel P.

OTR MICROWAVE KITCHENAID KEMC308KSS02 "Transformer getting 120 v but magnetron not working found harness burning and magnetron ordering parts need it customer will repair also customer wants me to replace broiler ; ordrng 1 WP4375020 (capactr-mg 79.90) and 1 WP4375424 (magnetron 310.78) and 1 WPW10207400 (elmnt-brol 113.44) and 1 WPW10687786 (diode 18.81), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Longbeach Pkwy, Bay Village, OH 44140
David R.

David R.

RANGE WHIRLPOOL RF365PXGW Cc F1E2 error code will keep popping up even after she cycles power. Checked and the error code is for the control board. Control 3196967 is not available. Research control.

Near Brownstone Ln, North Ridgeville, OH 44039
Dan H.

Dan H.

WASHER WHIRLPOOL WTW8000DW0 "Customer complaint that unit is not starting, ran diagnostics found f9e1(long drain), f8e6(water hazard), and f0e5(off balance) error codes, unit is not draining, drain pump is recieving 120vac , unit needs new drain pump ; ordrng 1 WPW10581874 (pump-water 68.85), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Center Rd, Bedford, OH 44146
Brian M.

Brian M.

WASHER WHIRLPOOL GHW9150PW0 Cc door isn’t locking all the time Ran manual test for door lock Unit is locking about 4 times out of 10 Striker also seems to be a little worn out Needs door lock and strike ; ordrng 1 WP8181651 (strike) and 1 WP8182634 (latch)

Near Bancroft Rd, Garrettsville, OH 44231
Nicholas F.

Nicholas F.

REFRIGERATOR WHIRLPOOL WRF993FIFM00 "Cc refrigerator is not cooling.confirmed found ff evaporator frozen.unit need evaporator cover,thermistors and control.; ordrng 1 W10889841 (cover-evap) and 1 W11169503 (cntrl-elec)"

Near Plymouth Rd, Cleveland, OH 44109
Arthur V.

Arthur V.

RANGE KITCHENAID KSGG700ESS1 Found unit needs power cord. Found bake burner not lighting. Adjusted air baffle lighting every time now. Power cord missing ground wire ; ordrng 1 W11023766 (cord-power)

Near Harrington Point, Conneaut, OH 44030
Dan H.

Dan H.

WASHER WHIRLPOOL WFW8300SW03 "Customer complaint that unit is not spinning, found bearings worn out so bad that basket is rubbing on tub, unit needs new basket, inner and outer tub, customer does not want repair ; ordrng 1 280251 (tub,outer 272.30) and 1 WPW10165321 (basket 272.26), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near May Ct, Chagrin Falls, OH 44022
Arthur V.

Arthur V.

REFRIGERATOR KITCHENAID KRMF706ESS00 Found unit not defrosting in either compartment. Put unto for ed defrost heater came on. Found no response to user interface on drawer Unit needs a evap fan motor with harness and a user interface bd. ——-extra time 5 door model ; ordrng 1 W11087438 (motor-evap) and 1 W11256332 (cover-evap) and 1 WPW10769076 (cntrl-elec)

Near Vista Lago Cir, Painesville, OH 44077
Arthur V.

Arthur V.

REFRIGERATOR GE PFS22SISCSS "Found unit condenser fan motor running slow. Sides to unit are warm to hot. Needs condenser fan motor and main control. ; ordrng 1 WR55X10942P (board asm main contr) and 1 WR84X10055 (condenser fan motor), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Northway Dr, Painesville, OH 44077
David R.

David R.

WASHER WHIRLPOOL NAV8800AWW "Cc unit is making loud noise, leaking water, clothes were caught under impeller and she smelled smoke and seen smoke. Found belt broke, water leaking from under tub, transmission is corroded. Will need new belt and transmission possibly tub, transmission is NLA. Customer doesn’t want to go ahead because it will be too much of a cost.; ordrng 1 WP2700100631.35 (belt- spin)"

Near E River Rd, Columbia Station, OH 44028
Corey L.

Corey L.

WASHER MAYTAG MVWB755DW1 "Customer complaint when washer is plugged in it just beeps and flashes f5, confirmed lid lock is trying to unlock but is already in the unlocked position, unable to get into diagnostics, ordering lid latch; ordrng 1 W10810403 (lid lock assy)"

Near W 43rd St, Cleveland, OH 44109
Corey L.

Corey L.

WASHER ROPER RTW4640YQ1 "Customer complaint washer wasn’t working just flashing, ran diagnostics, no codes, started normal extra heavy load, unit filled and advanced to wash, unit spun and drained, unit is operating as designed, customer is waiting for concessions number from warranty company but has to get copy of pop through Lowe’s and said he will pay us if he has to, advised to email us at the email provided on our business card; saved tckt"

Near Brushwood Ln, Strongsville, OH 44136
Corey L.

Corey L.

WASHER WHIRLPOOL WTW8500DC5 "Customer complaint washer fills with water the after 20 minutes says it’s done, ran diagnostics found f7e8 and f7e9 motor faults, ran svc spin and agitation, nothing is moving, basket and agitator spin freely by hand but a clicking in the transmission can be heard when spinning, unit needs clutch asm stator and drum asm; ordrng 1 W10754448 (clutch) and 1 W10811956 (drum assy) and 1 W10915700 (stator)"

Near S Rocky River Dr, Berea, OH 44017
Gabriel P.

Gabriel P.

WASHER WHIRLPOOL MVWB850YW1 Spoke to customer over the phone when I was there previously I was trying to make some thing to work for then since the original machine screws were rusted and kept breaking I put different screws in but it seeing it didn’t work spoke to bj we are ordering hinge and screws ; ordrng 6 WPW10442074 (screw)s and 1 WPW10544328 (hinge) and 1 WPW10544329 (hinge)

Near Sanctuary Ln, Olmsted Township, OH 44138
Corina B.

Corina B.

WASHER WHIRLPOOL WTW5000DW2 "CC that the unit does not work. Ran diag .F7E1 – BASKET SPEED FAULT, F7E6 – MOTOR FAULT. Checked the capacitor has no deflection. Will need a new capacitor and motor. Office to order parts. ; ordrng 1 W11162560 (CAPACITOR ) and 1 W11283592 (motor-drve)"

Near Tuxedo Ave, Parma, OH 44134
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Customer complaint that unit is not making ice, cycled ice maker , ice maker is recieving 120vac , water valve is working, ice maker cycled, ; ordrng 1 W10886939 (icemaker )"

Near Northbrook Trail, Chagrin Falls, OH 44023
Dan H.

Dan H.

MICROWAVE JENN-AIR n/a "Customer complaint that unit is not powering up, found fuse open , jumped out, unit is not heating, unit only drawing 0.2 amps, switches are good, unit needs new control and fuse, control is no longer available ; ordrng 1 56001396 (CNTRL )"

Near Blue Pond Tr, Solon, OH 44139
Gabriel P.

Gabriel P.

DISHWASHER WHIRLPOOL WDF560SAFB2 Found error f4e3 motor not running and f7e1 heating no heat found no loose connection to the motor it stays humming will not start checking if I have on truck stock no I do not ordering pump assembly ; ordrng 1 W11085683 (pump&motor)

Near Williamsburg Dr, Avon Lake, OH 44012
Dan H.

Dan H.

DISHWASHER MAYTAG MDB4949SDM0 "Customer complaint that dishwasher runs too long, ran diagnostics found f6e4(float switch open) error code, float switch is good, no water seeping passed check valve, fill valve opens and closes, unit needs new control, customer does not want repair at this time ; ordrng 1 W10737607 (cntrl-elec 172.44), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Blue Pond Tr, Solon, OH 44139
Nicholas F.

Nicholas F.

DISHWASHER WHIRLPOOL KDFE104HPS0 Cc clip broke off.ordering clip.customer will install.no return visit.customer showed pop bill warranty company ; ordrng 1 W10919676 (clip)

Near Addington Blvd, Rocky River, OH 44116
Nicholas F.

Nicholas F.

RANGE FRIGIDAIRE FGGF303PFC "Cc oven won’t work not heating.has a bad ignitor.unit needs ignitor.customer is getting repair; ordrng 1 316489403 (IGNITOR), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Lakeland Ave, Lakewood, OH 44107
Nicholas F.

Nicholas F.

DRYER MAYTAG MGDC465HW0 "Cc dryer not heating.confirmed.ran dryer with amp meter,dryer drew. 7 amps drop down to 4 did not light.element is glowing.unit need need coils.front clips broke needs new front clips; ordrng 2 W10854425 (clip)s and 1 WPW10328463 (coil-valve)"

Near French Ave, Lakewood, OH 44107
Arthur V.

Arthur V.

REFRIGERATOR WHIRLPOOL WRT316SFDM01 Found unit evap fan motor not running. 120 v to motor. Replaced with truck stock. Cust purchased camper in Oct of 2018. Unit should be under warranty. Customer to send proof of camper purchase date to office and please reimburse after receiving pop. ; used 1 WP2315539 (MOTOR-EVAP) from stock

Near N Broadway, Geneva, OH 44041
Arthur V.

Arthur V.

DRYER SAMSUNG DV361GWBEWR/A3 Found vent clogged causing short cycling. Customer to clean out vent

Near Narrows Rd, Perry, OH 44081
Arthur V.

Arthur V.

REFRIGERATOR MAYTAG MFT2776FEZ00 "Replaced main control,evap fan motor kit with harness,evap cover. Defrosted both evaporators and then restarted unit. Op test good Took core for return."

Near Richards Dr, Mentor, OH 44060
Arthur V.

Arthur V.

MICROWAVE B-IN WHIRLPOOL WMH73521CS6 Replaced switch assy with new switches. Op test good.

Near Waterbury Rd, Eastlake, OH 44095
Arthur V.

Arthur V.

WASHER AMANA NTW4516FW3 Customer states unit not draining that there was standing water in tub at the end of the cycle. Ran diagnostics. One error. F2e1 stuck key. Cleared code and ran a service verification cycle. Passed. Found customer using a non He product. Advised only he soap should be used in this washer. Started a load for customer before leaving

Near Bayridge Blvd, Willowick, OH 44095
Jason N.

Jason N.

WASHER WHIRLPOOL CHW9150GW0 "Installed tub and basket, ran diagnostics cycle. Op test good."

Near Hubbard Rd, Madison, OH 44057
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRX986SIHV00 "Customer complaint fridge is not getting cold, confirmed unit is room temp, fans are running but compressor is not, ran test 5, compressor not operating, found wire harness at compressor not fully seated, compressor kicked on as soon as harness was tightened, evap started good frost"

Near Liggett Dr, Parma, OH 44134
Jason N.

Jason N.

COOK TOP MAYTAG MGC7430WS00 "Cc burners not igniting Customer said 2 of her knobs are lose and won’t turn the burners on anymore. Found 2 knobs broken, other 2 are wobbly, may be on their way out, ordering a set of knobs, customer will install herself.; ordrng 4 WPW10268448 (knob)s"

Near Ablewhite Ave, Cleveland, OH 44108
Nicholas F.

Nicholas F.

REFRIGERATOR WHIRLPOOL WRS555SIHW00 Cc water dripping from dispenser.installed water valve.ran water to get air out of line.op test good

Near Preston Rd, Warrensville Heights, OH 44128
Gabriel P.

Gabriel P.

WASHER MAYTAG MVWB835DW4 "This unit is new and is not first time I’m hearing a squeak sound on this new unit calling tech line spoke to joe he said to try and put grease on shaft some time that will take the noise out I try it but did not work ,replacing gearcase from truck stock ,opt test ok ; used 1 W10811956 (CABRIO GEARCASE) from stock"

Near White Tail Run, Amherst, OH 44001
Brian M.

Brian M.

DLB WALLOVEN ELE KITCHENAID KODE507ESS04 Cc door lock won’t stop locking Found error for f5e1 upper motor latch not working Latch is within resistance range needs appliance manager control replaced Spoke to BJ also recommended to replace latch just Incase ; ordrng 1 W10883049 (latch-door) and 1 W11179310 (cntrl-elec)

Near Greenhaven Pkwy, Brecksville, OH 44141
Corina B.

Corina B.

WASHER AMANA NTW4605EW0 CC that the lid will not lock. Found the latch has failed. Replaced the latch from t/s. Started a rinse and spin. Found the hot and cold lines are reserved. Switched the lines. Optest ok. ; used 1 W11307244 (DOOR LOCK) from stock

Near E 99th St, Cleveland, OH 44108
Corey L.

Corey L.

DRYER WHIRLPOOL MDE5500AYQ "Customer complaint dryer is not turning on and just flashes 8.8 and 50, confirmed, power to unit is good, cycled power with no change, control failed, 33003028 control not available, quoted customer in case he finds part and gave part number"

Near Gate Post Rd, Strongsville, OH 44136
Corey L.

Corey L.

DISHWASHER MAYTAG MDB4949SHW0 "Customer complaint dishwasher just sits after washing and water is left inside, confirmed water inside tub, found no drain loop installed and extension missing, customer found second half of drain hose, installed drain hose and both drain loops, also found knock out at garbage disposal still there, knocked out gd tab, started quick cycle, op test good"

Near Main Ave, North Ridgeville, OH 44039
Corey L.

Corey L.

REFRIGERATOR KENMORE 596.765195 "Customer complaint of no cool in both sections, unit was unplugged and room temp in both sections, informed customer we need unit plugged in for at treats 24 hours to properly diagnose, plugged unit in and removed evap cover, frost pattern looks good 3.5 coils with good frost in 15-20 min, advised customer to allow 24hours for temps to settle and to monitor"

Near Inverness Cir, Westlake, OH 44145
Dan H.

Dan H.

COOK TOP KITCHENAID KGCP467JSS2 "Installed new gas valve, op test good"

Near May Ct, Chagrin Falls, OH 44022
Gabriel P.

Gabriel P.

REFRIGERATOR KITCHENAID KRMF706EBS01 Found water on the deli control call tech line spoke andy ask me to replace pantry door but it’s been replaced with the deli control then ask me to check underneath ice bin and there was ice frozen underneath which is telling us there is a leak so door ice not closing all the way deli control shorted out not working cause of water inside and ice bin is broken underneath causing ice to melt into small sizes needs all three parts ; ordrng 1 W10919724 (door-ice) and 1 W11129522 (ice-contnr) and 1 WPW10769076 (cntrl-elec)

Near Walker Rd, Avon Lake, OH 44012
Corey L.

Corey L.

DISHWASHER WHIRLPOOL KDTE334GPS0 "Customer complaint dishwasher is not washing and leaves soap in, confirmed detergent in tub not dissolved, ran diagnostics found f6e1 low fill/no fill, removed line from unit, screen clear, water pressure is slow, valve is all the way open under sink, advised customer to have a plumber look at water pressure in home for hot line under sink, ran quick wash unit filled barely to top of filter screen"

Near W Ash Dr, Avon, OH 44011
Nicholas F.

Nicholas F.

REFRIGERATOR KITCHENAID KRFC704FSS00 Installed evaporator cover and control.advised customer to wait 24 hours for temps to return to normal job complete.

Near Royalview Dr, Parma, OH 44129
Dan H.

Dan H.

REFRIGERATOR MAYTAG MFF2558FEW00 "Customer complaint of ice build up in ice bin, confirmed, cycled ice maker , ice maker ejected and filled, ice cubes normal sized, no evidence of leaking from valve, temperatures are good, installed new ice maker , op test good ; used 1 W10884390 (ICE MAKER ASSY 82.39) from stock"

Near Wake Robin Dr, Newbury Township, OH 44065
Gabriel P.

Gabriel P.

ICEMAKER KITCHENAID KUIC15POZP2 "Replace bin thermister,opt test ok"

Near Lake Rd, Bay Village, OH 44140
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL ED5HHAXVB01 "Cc unit ice maker not dispensing iceFound auger jammed with ice, ice had melted and frozen into solid block in auger blades and in lower ice container. Removed ice container and cleared ice from auger and container. Checked operation, auger checked good. Unit dispense lever mechanism is worn not sealing up tight enough, unit needs dispense assembly.; ordrng 1 W10823377 (mechanism delay) and 1 WP2255431B (arm-dispsr)"

Near Kneale Dr, Lyndhurst, OH 44124
David R.

David R.

OTR MICROWAVE MAYTAG MMV4205FZ3 "Cc intermittent lights when closed and open. Replaced interlocks from t/s. Tested, water heated up. Op test ok.; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock"

Near Lanier Ave, Strongsville, OH 44136
Jason N.

Jason N.

REFRIGERATOR FRIGIDAIRE FGUS2632LP0 "Cc unit not making iceFound ice maker jammed, mold is clear. Wiggled ice maker switch arm, ice maker Indexed around, mold filled with water. Advised customer she may need ice maker. Customer wants to order.; ordrng 1 241798231 (ICEMAKER11176), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Genesee Ave, Mayfield Heights, OH 44124
Gabriel P.

Gabriel P.

REFRIGERATOR KITCHENAID KBFO42FTX02 "Found no noise even turn cooling off for few minutes no noise ask customer to record the issue she is having also found temp on freezer at 2 degrees fresh food section at 38 degrees explain to her that service call is good for 30 days that if noise comes back to give us a call back ,opt test ok"

Near Breakers Blvd, Avon Lake, OH 44012
Corina B.

Corina B.

WASHER FRIGIDAIRE FAFS4473LW0 CC that the unit is leaking. Found the door is sagging and hitting the bellow will need a sag kit. Office to order part. ; ordrng 1 137309800 (door sag kit)

Near W 58th St, Cleveland, OH 44144
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRX735SDBM00 "Customer complaint that unit is ticking, confirmed, found tag on electrical cord tapping wall from air flow, adjusted, no noise, unit is operating as designed"

Near Kimberly Dr, Bedford Heights, OH 44146
Corina B.

Corina B.

DRYER WHIRLPOOL WED4815EW1 "CC that the unit is not working. Checked the voltage L1-n 120 volts, l2-n 0 volts L1-l2 120volts. Will need an electrician. Cust wants to reschedule because there is a problem. Advised customer call if dryer is working after the electrician ; schdld next appmnt for 7/12 FRI 8-11"

Near Martin Luther King Jr Dr, Cleveland, OH 44105
Corey L.

Corey L.

REFRIGERATOR KITCHENAID KRFF707ESS01 "Customer complaint fridge is starting to lose cooling, confirmed, found ff evap frozen, temps 42 ff and -7 frz, found thermistor in the wrong position and discoloration on thermistor, also copper lines are pressing on cover a slight invention of the lines can be seen, ordering harness and, called at 5, waited on hold for 15 minutes, will call techline per request on return visit; ordrng 1 W11033168 (harns-wire)"

Near W 223rd St, Fairview Park, OH 44126
Brian M.

Brian M.

REFRIGERATOR KITCHENAID KRFC704FSS01 Spoke to office customer canceled

Near Greenview Dr, Aurora, OH 44202
Brian M.

Brian M.

DISHWASHER WHIRLPOOL WDT970SAHZ0 Cc unit not draining Checked over everything pulled unit out found drain hose twisted and crushed behind the knife drawer was able to pull unit out and untangle hose Also was able to put twisted part behind dishwasher where it won’t get tangled again Ran multiple fill and drains OP TEST OK

Near Brighton Dr, Aurora, OH 44202
Brian M.

Brian M.

REFRIGERATOR KITCHENAID KSC24C8EYY02 Installed water lines used to unions from truck stock OP TEST OK ; used 2 SPFRU514 (5/16-1/4 UNION ) from stock

Near Suzanne Ln, Solon, OH 44139
Joe O.

Joe O.

DRYER MAYTAG MEDC400VW0 "Cc: not tumblingFound belt came off pulley, and pulley on motor broken, found rollers to be seizing to shaftsNeeds motor pulley, and dryer repair kitCustomer does not want to repair at this time"

Near Hubbard Rd, Madison, OH 44057
Corina B.

Corina B.

REFRIGERATOR KITCHENAID KRFC704FBS00 "Cust showed cust showed pop, sent pic, sent pic. CC that ice maker is leaking. Steamed out the bin. Cycled ice maker filled no leaking. Cust has a saddle valve. Advised cust to replace the saddle valve with an inline valve. Will need a new valve.office to order part. ; ordrng 1 W10873098 (valve)"

Near Canterbury Ct, Willoughby Hills, OH 44092
Joe O.

Joe O.

WASHER WHIRLPOOL MHW6630HW0 Installed wire harnessRan quick testOp test ok

Near Shepard Rd, Perry, OH 44081
Corina B.

Corina B.

DRYER WHIRLPOOL WGD75HEFW0 CC that there is a rattle when running the unit. Found the blower wheel covered in lint. Cleaned the blower wheel. Optest ok.

Near Theota Ave, Parma, OH 44129
Brian M.

Brian M.

REFRIGERATOR KITCHENAID WRX988SIBM01 Customer purchased unit second hand and the seller told them that every so often they have to defrost the unit or unit gets hot It has been running since 7-3-19 so under week Found temps in fridge to be at 35 and freezer at -4 I do not see an issue at this time no frost build up

Near Grey Fox Run, Bentleyville, OH 44022
Brian M.

Brian M.

REFRIGERATOR KITCHENAID KSC24C8EYY02 Installed water lines used to unions from truck stock OP TEST OK ; used 2 SPFRU514 (5/16-1/4 UNION ) from stock

Near Suzanne Ln, Solon, OH 44139
Jason N.

Jason N.

WASHER WHIRLPOOL WFW87HEDW0 Installed control board and pressure switch. Ran diagnostics test. All functions passed. High spin speed returned. Op test good.

Near Yeshiva Ln, Wickliffe, OH 44092
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Installed listed partsOp test ok

Near Haselton Rd, Cleveland Heights, OH 44121
Corina B.

Corina B.

WASHER WHIRLPOOL WTW6800WW1 CC that the ui has ld. Ran diag f32 long drain. Checked the drain pump found a string wrapped around the blade. Cleared drain pump started a cycle and drain washer. Drain pump is humming but not deaths water. Will need a new drain pump.

Near Amrap Dr, Parma Heights, OH 44130
David R.

David R.

DISHWASHER MAYTAG MDB4651AWS "Replaced parts, checked, no leaks, ran for a couple mins. Op test ok"

Near Brecksville Rd, Brecksville, OH 44141
Jason N.

Jason N.

WASHER AMANA NTW4516FW3 "Cc unit not spinning enough water out. Clothes coming out wetRan diagnostics, found codes f8e1 for long fill/no fillRan auto cycle and calibration. All functions passed. Drain hose has washcloth type cloth wrapped around it as a filter. Advised customer that this may not allow water to pass as quickly as needed. Had customer show how much detergent also used, using half of the cup provided, advised using only 2 tbl or the number 1 line on cup. Customer says they also used that amount and the filter was always there. Customer also wants the dryer looked at, told her I do not have a job to service the dryer at this time."

Near Greenvale Rd, Cleveland, OH 44121
Corina B.

Corina B.

WASHER WHIRLPOOL WTW5000DW2 "Cust showed cust showed pop, sent pic. CC that the clothes are wat at the end of the cycle. Ran a calibration. Started a rinse and spin. Advised customer to use 1-2 tablespoons of he detergent and 6-8 bath towels equals a full load. Optest ok"

Near W 130th St, Parma Heights, OH 44130
David R.

David R.

REFRIGERATOR WHIRLPOOL KSRG22FKWH04 "Cc water is still spraying from icemaker on to Fz door and everywhere but where it’s suppose to. Found icemaker line and chute going into icemaker iced up. Removed icemaker, steamed out all ice. Line is clear. Tested. Op test ok"

Near Tollis Pkwy, Broadview Heights, OH 44147
Brian M.

Brian M.

REFRIGERATOR JENN-AIR JUD24FCERS00 Cc unit won’t stop making iceFound bail arm not seated in ice maker correctly Correctly positioned ice maker bail arm

Near Summer Wind Dr, Brecksville, OH 44141
David R.

David R.

REFRIGERATOR KITCHENAID KRFF305ESS00 "Cc door not leveled, looked in owners manual. Could not level doors from adjusted feet, had to level from top of door. Got doors lined up as best as possible, advised customer that adding heavy items on the door will help weigh it down. Op test ok"

Near Ashley Ln, North Royalton, OH 44133
David R.

David R.

DRYER MAYTAG MEDB765FW0 "Cc check lint screen is lighting up and not allowing to start. Advised customer with this certain model it is better to power on unit first before you throw clothes in. If you do it reverse way which you throw clothes in before powering on, it won’t let you continue to cycle till you open up the door and “check lint screen”. Found wire connection a little backed off of sensor, corrected, checked all wires, all buttons on UI working. No error codes, started each time for me, heat cycled. Checked outside, airflow good. Op test ok."

Near Woodhawk Drive, Strongsville, OH 44136
David R.

David R.

REFRIGERATOR WHIRLPOOL WRS555SIHB00 Replaced icemaker and control and UI. Tested in service steps 29/30. Ice tray twisted and called for water. Op test ok.

Near White Tail Run, Columbia Station, OH 44028
Brian M.

Brian M.

DISHWASHER WHIRLPOOL WDT710PAYM5 Cc unit will not drain Found drain hose connector at sink to be clogged with grease Ran screw driver in sink drain connector to clear blockage Ran multiple fill and drains OP TEST OK Drain hose is looking pretty dark inside advised that in the future he may need to replace it

Near Mallory Ln, Stow, OH 44224
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Cc that unit isn’t cooling top of fridge customer stated they lost power At arrival unit was in a defrost Found evap cover to be frosted over unit did not defrost properly possibly unit was in defrost when power went out and back on. Ran all test and all test passed Cleared evap OP TEST OK at this time Advised to give it 48 hours

Near Pleasant Lakes Dr, Kent, OH 44240
Nicholas F.

Nicholas F.

DISHWASHER KITCHENAID KDTM404ESS3 Cc door is not closing.confirmed. Adjusted door and rack.installed new door latch.op test good

Near Maple Cliff Dr, Lakewood, OH 44107
Jason N.

Jason N.

DRYER KENMORE 110.728121 "Cc unit not drying cloths, taking a long timeChecked air flow from back of unit, and outside set vent outlet. Air flow acceptable, watched unit cycling flame, unit cycled flame only the first few times. No flame after that, ignitor lighting, but valve coils buzzing. Unit need gas valve coils. Replaced using truck stock. Retested flame cycling. Op test good.; used 1 279834 (COIL) from stock"

Near Stratford Ct, Beachwood, OH 44122
Gabriel P.

Gabriel P.

DRYER MAYTAG MGDC465HW0 Replace part opt test ok

Near Warwick Dr, Sheffield Lake, OH 44054
Corina B.

Corina B.

REFRIGERATOR MAYTAG MSD2356AEW CC that the unit is leaking p. Found the drain hole is frozen. Steamed out the drain. Optest ok

Near Revere Ct, Cleveland, OH 44109
Joe O.

Joe O.

ICE MAKER WHIRLPOOL GI1500XHW6 "Installed gridStarted unit, watchedOp test ok"

Near Spring Dr, Chagrin Falls, OH 44022
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRT519SZDB02 "Recovered refrigerant, installed compressor , evaporator,and filter drier, brought system into a 28” vacuum, watched 15 minutes, no change on gauges, recharged unit with 3.7oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; used 1 TJAF1200, 1 W10890087, 1 W10890100, 1 W10890115, 1 W10890128, 1 W10890131, 1 W10891056, 1 W10898074, and 1 WPW10143759 (DRIER) from stock"

Near Edwards Ave, Eastlake, OH 44095
Arthur V.

Arthur V.

WASHER MAYTAG MVWB835DW3 Replaced control and console (user interface). Ran service verification cycle. Passed. Op test good Took core for return

Near Ireland Rd, Montville, OH 44064
Jason N.

Jason N.

RANGE KENMORE 790.960114 "Installed infinite switch, tested burner operation. Op test good,"

Near OH-534, Rome, OH 44085
Joe O.

Joe O.

DBL WALL OVEN KITCHENAID KEBC207KWH0 Cc: unit will not shut offPreheated upper and lower oven to 350 degreesOvens both shut offAdvised customer that the issue could be caused by the control board and resetting the breaker could have reset the controlParts showing no longer available

Near Loreto Ridge Dr, Kirtland, OH 44094
David R.

David R.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Steamed out all ice. Replaced all parts, set temp back to normal settings. Op test ok."

Near Baird Rd, Oberlin, OH 44074
Nicholas F.

Nicholas F.

DRYER GE GTD42GASJ2WW Installed belt.op test good

Near Independence Dr, Mentor, OH 44060
David R.

David R.

REFRIGERATOR MAYTAG MRT311FFFZ00 "Fz gasket was ripped, Duffy find out till already taking old one off. Magnetic part was halfway off. Ordering new gaskets.; ordrng 1 W10249195 (gasket-fip) and 2 W10249196 (gasket-fip FZ)s"

Near Albion Rd, Strongsville, OH 44149
David R.

David R.

DISHWASHER AMANA ADB1400AGW0 "Cc of film spots on glasses, cyst8mer said something about rinse aid not working properly. Found 10-1 dispenser error code. Rinse Aid full. Also use test strips and found customer has hard water. Ran service test, drain pump and heater good, filter was a little dirty, drain hose loop is high enough. Tested dispenser, out of range. Will need dispenser,*** customer paid SVC, do not order part; ordrng 1 WPW10428217 (dispenser 87.63), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Rowan Dr, Berea, OH 44017
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRF989SDAM02 Evaporator is clearly leaking Freon. Needs a new evaporator and filter dryer; ordrng 1 W10917531 (EVAP ) and 1 WPW10143759 (DRIER )

Near Arborwood Way, Chardon, OH 44024
Jeff M.

Jeff M.

REFRIGERATOR KITCHENAID KRMF706ESS01 The freezer door is not properly closing the top of the freezer door is bowed out words causing the seal tonight grab the seal is fully extended the door needs replaced; ordrng 1 W10815701 (SS DOOR)

Near Eagle Rd, Kirtland, OH 44094
David R.

David R.

DRYER MAYTAG MGDC215EW0 "Replaced drum. Door handle did not fit. Looked up on Marcone, the door handle that was ordered must be an updated version. Will need to order new door in order to fit everything. Order door and pieces that come with it.; ordrng 1 W10861227 (door) and 1 W10861521 (seal-door) and 1 W11173656 (COVER) and 2 WPW10362431 (hinge)s and 1 WPW10463967 (door) and 1 WPW10529197 (catch) and 1 WPW10549553 (handle) and 1 WPW10610880 (catch)"

Near Chase Dr, North Olmsted, OH 44070
Corina B.

Corina B.

RANGE KITCHENAID KODE300ESS00 "CC that a fault code comes up. Ran diag f2e1 key stuck,checked the connections to J1, good . Will need a new keypad. Cust is still I. Warranty for the keypad. Office to order part. ; ordrng 1 W10588726 (panl-cntrl)"

Near Shannon Rd, Cleveland Heights, OH 44118
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRT519SZDW00 The freezer hinge on the bottom the screws that hold the hinge in place we were stripped out call Techline nonrepairable

Near Shaker Blvd, Cleveland, OH 44120
Gabriel P.

Gabriel P.

DISHWASHER WHIRLPOOL KUDS30IXWH7 "Valve leaking he won’t need pump to be replace is good,ordering valve ; ordrng 1 WPW10327249 (water intake valve)"

Near Janell Dr, Columbia Station, OH 44028
David R.

David R.

DRYER WHIRLPOOL WED4815EW1 "Replaced parts, tested with customer watching and load in dryer. Everything sounds normal. Op test ok"

Near Orchard Blvd, Parma Heights, OH 44130
Jeff M.

Jeff M.

DISHWASHER WHIRLPOOL WDT750SAHZ0 Installed new part unit op tested good

Near Wixford Ln, Mentor, OH 44060
Nicholas F.

Nicholas F.

DISHWASHER KITCHENAID KDPM354GPS0 Cc motor is snapped off bottom of unit.confirmed found recirculating dump motor snapped off of unit.unit need sump assembly ; ordrng 1 W10805015 (SUMP ASSEMBLY )

Near Northcliff Ave, Brooklyn, OH 44144
Jeff M.

Jeff M.

RANGE GE C2S985SET5SS Installed new part unit op tested good ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock

Near Raymont Blvd, University Heights, OH 44118
Nicholas F.

Nicholas F.

WASHER WHIRLPOOL WFW97HEXW2 "Cc washer is not working.confirmed.ui is blinking can’t select cycle.cant run diagnostic.unit Need user interface and control.; ordrng 1 W10369394 (UI WHITE) and 1 WPW10442138 (cntrl-elec), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Woodlands Dr, Brecksville, OH 44141
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Installed new part unit op tested good

Near Coventry Rd, Shaker Heights, OH 44120
Gabriel P.

Gabriel P.

REFRIGERATOR KITCHENAID KSC23C8EYY02 Previous technician replace fan and thermister on fresh food evaporator but not the cabinet thermister spoke to bj explain to him that fresh food section is little too cold 30 degrees he advised me to replace user interface also ; ordrng 1 12002355 (thermistor kit) and 1 WPW10623106 (cntrl-elec)

Near Holdens Arbor Run, Westlake, OH 44145
David R.

David R.

WASHER WHIRLPOOL WTW5000DW2 "Cc hot and cold switched when unit was installed. F8E5 hot cold reversed. Made sure hoses were on wrong. Corrected, no leaks. Ran service test and calibration. All components test good. Op test ok."

Near Indianhead Ln, Strongsville, OH 44136
Jeff M.

Jeff M.

WASHER GE GTWN5650F1W0 The unit will work for 3 to 4 cycles and then won’t drain the water out. When I was your last time I forgot to clear the codes I cleared the codes this time I reset the EEPROM and I also reconfigured the personality I don’t think it was on the correct personality. Unit tested good

Near Cedar Rd, Beachwood, OH 44122
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRF560SMHV00 "Damper is not opening found good frost pattern on freezer evap,ordering damper ; ordrng 1 W11087463 (damper)"

Near Juneway Dr, Bay Village, OH 44140
Jason N.

Jason N.

DISHWASHER WHIRLPOOL KUDS01FLSS5 "Cc unit has parts coming offFound small top spray arm had come off, will not click back into place very well. Ordering water feed tube assembly includes top spray arm. ; ordrng 1 WP8559850 (tube)"

Near Cherry Hill Dr, Painesville, OH 44077
Dan H.

Dan H.

WALL OVEN WHIRLPOOL WOD77EC0HS01 "Customer complaint that time changes every 3 days, ran diagnostics found f6e0 error code, unit needs new user interface ; ordrng 1 W11351648 (user interface )"

Near , CT
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRF989SDAM00 Upon arrival the unit was working fine 40° in the fridge -2 in the freezer but I did find the condenser completely packed with cat hair. Recommended for the customer to clean the condenser at least once a year unit tested good

Near Orchard Rd, Painesville, OH 44077
David R.

David R.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 Cc Fz door will not shut the right way. Door had a lot of slack on it at the top hinge. Corrected. Door shuts perfect now. Advised customer of heavy foods being on door can weigh it down. Op test ok

Near Lorain Rd, North Olmsted, OH 44070
Jason N.

Jason N.

RANGE WHIRLPOOL WFE525S0HZ1 "Did not install listed side panel, replacement panel was bent and crimped worse then original panel. Reordering panel.; ordrng 1 WPW10162245 (panel-side)"

Near Clearair Dr, Mentor, OH 44060
Brian M.

Brian M.

WASHER MAYTAG MVWB850WQ1 "Cc of grinding and shaking Found tub suspension weak and bearing grinding Found upper lip of tub where bearing sits inside tub damaged Needs suspension rods and tub assembly ; ordrng 1 W10193887 (tub-outer) and 1 W10247710 (washer,suspension)"

Near Kenston Lake Dr, Chagrin Falls, OH 44023
David R.

David R.

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "Cc not dispensing ice. Ice bucket is filling up just not dispensing. Found bucket arm was blocked up and frozen from the ice build up in bucket. Got all ice unfrozen. Removed any ice that could be blocking up or that was building up. Tested, ice was coming through chute as crushed and cubed. Dumped ice out so customer can start fresh, ice maker was full of ice and ready to drop. Turned temp in Fz down by one. Op test ok."

Near Center Ridge Rd, Westlake, OH 44145
Jason N.

Jason N.

WASHER MAYTAG MVWB766FW1 "Cc unit not starting or completing cyclesRan diagnostics, found codes f5e1 for lid switch fault, lid is up, f0e3 for overload, f5e3 for lid not unlocking. Ran auto test and calibration, all functions passed. Ran manual lid lock several times, lid lock engaged. Could not duplicate an issue at this time. Ran normal wash cycle, during sensing, lid lock disengaged and machine paused. Lifted lid and restarted cycle. Ordering lid lock assembly.; ordrng 1 W10810403 (lid lock assy) and 1 W11135392 (cntrl-elec)"

Near Edgecliff Dr, Euclid, OH 44123
Nicholas F.

Nicholas F.

DRYER WHIRLPOOL NED4655EW1 Cc dryer is not heating.started dryer on auto dry cycle high heat.unit heats.timer advance.started dryer on timed dry unit heats timer advanced.drum is tumbling.dryer vent is clear.unit is operating as designed.

Near W 125th St, Cleveland, OH 44111
Gabriel P.

Gabriel P.

WASHER WHIRLPOOL MVWB850YW1 Replace door and ring tub opt test ok at first bolt from door broke of it was rusted so I had to break off all plastic from door to get to the screws so I can either cut then of or figure out a way to take them off when finally took then off put new door in and use couple phillips screws I had all good now thats why took me so long at the customer house

Near Sanctuary Ln, Olmsted Township, OH 44138
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRX988SIBE01 Cc unit not cooling and they turned it off for 2 days Found freezer to be at 8 degrees and ice is being made Found fridge to be in the range of 38-42 Temps are normal temps Removed evap cover found that the bottom of evap is frozen mostly likely from being shut off and water not draining properly when they turned it back on Cleared ice from bottom of fridge and drain pan Ran test 4 both evaps frosted up the way they shouldOP TEST OK

Near Overlook Dr, Newbury Township, OH 44065
Gabriel P.

Gabriel P.

WASHER MAYTAG MVWX655DW1 "Found error f0e2 over suds and f7e7 motor unable to reach rpm delete codes ran calibration and auto test all pass ran drain and spin pass all good customer said it was back working I arrive explain customer of possibilities of and off balance load and on how to load unit,opt test ok"

Near Willow Way, North Olmsted, OH 44070
Corina B.

Corina B.

OTR MICROWAVE KITCHENAID KHMS2050SSS0 CC that the ui is not responding. Unplugged unit. And the screen keeps going blank after touching the keypad. Will need a new ui and control. ; ordrng 1 WP8206493 (cntrl-elec) and 1 WP8206635 (cntrl-elec)

Near Vine Ct, Rocky River, OH 44116
Dan H.

Dan H.

DRYER MAYTAG MGDZ600TW2 "Customer complaint of f01 error code, confirmed, unit needs new control; ordrng 1 WPW10111606 (cntrl-elec)"

Near Lawnwood Ave, Parma Heights, OH 44130
Nicholas F.

Nicholas F.

RANGE WHIRLPOOL WFG505M0BS0 Cc range is not heating.started bake 5 times unit light every time.let unit pre heat 20 mins to 350 degrees.oven heated to 350 degrees at top of oven.middle of oven was 335 adjusted bake temp 20 degrees.op test good

Near Oxford Dr, Broadview Heights, OH 44147
Nicholas F.

Nicholas F.

DISHWASHER WHIRLPOOL WDT970SAHZ0 Cc adjuster broke.confirmed.installed new adjusters op test good

Near River Birch Run, Brecksville, OH 44141
Gabriel P.

Gabriel P.

REFRIGERATOR AMANA ART104TFDW01 Found freezer at 65 degrees and fresh food section 65 degrees took back panel off found no frost pattern fan is running and compressor also running plug bullet pierce shows 0 refrigerant giving customer and estimate also compressor overheating he will not fix

Near Dellwood Dr, Westlake, OH 44145
Arthur V.

Arthur V.

WALL OVEN/MICRO GE JT3800SH2SS "Replaced main machine control. Tested at 350 and at 400. Unit working as designed. Op test good ; used 1 SHIPPING (SHIPPING AND HANDLING), and 1 WB27X25722 (CONTROL BD) from stock"

Near Exmoor Dr, Painesville, OH 44077
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRS322FDAB01 "Customer complaint that unit is leaking, confirmed, found broken water line, repaired water line, op test good ; used 1 TJ80-56 (5/16" X 1/4" JOHN GUEST FITT 4.27) from stock"

Near Longwood Ave, Parma, OH 44134
Arthur V.

Arthur V.

WASHER MAYTAG MVWX655DW1 Found several error codes. F3e1. F1e1. F5e3. F5e1. All are associated with control and lock. Needs both ; ordrng 1 W11116592 (cntrl-elec) and 1 W11307244 (latch)

Near Dillon Dr, Ashtabula, OH 44004
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL KSRG22FKWH04 "Installed new valves, op test good"

Near Tollis Pkwy, Broadview Heights, OH 44147
David R.

David R.

WASHER MAYTAG MHW3505FW0 "Cc not draining and door locked. Long drain error code. Unplugged and plugged unit back in. Sounded like it was having a hard time draining. Took out drain housing, clogged up. Removed debris. Ran service test mode. All components are working. Op test ok."

Near Pyrite Ct, Berea, OH 44017
Jason N.

Jason N.

WASHER MAYTAG MVWB835DW4 "Cc unit not cleaning clothes properlyRan diagnostics, no codes stored, ran auto cycle and calibration. Op test good.Customers main concern is not enough water for her load sizes. She was under impression this was a large capacity machine. Advised her about load sizing and water level options using deep water wash. She’s not happy with machine performance"

Near Helmsdale Rd, Cleveland Heights, OH 44112
Dan H.

Dan H.

DISHWASHER WHIRLPOOL WDT710PAYM2 "Installed new heater element, op test good"

Near Tanager Trail, Brecksville, OH 44141
Dan H.

Dan H.

DISHWASHER KITCHENAID KDFE104DWH0 "Customer complaint that unit is leaking, customer had unit running when tech arrived, no leaks found, unable to duplicate the problem, unit is operating as designed"

Near Oakhurst Cir, Brecksville, OH 44141
Brian M.

Brian M.

RANGE AMANA AGR5330BAB3 Cc that left front burner not going low Adjusted burner levels to customers liking OP TEST OK

Near Birchview Dr E, Ravenna, OH 44266
Joe O.

Joe O.

REFRIGERATOR KITCHENAID KRMF706ESS01 Installed deli board and water valveWith deli board connected unit is still not functioning properlyUnplugging deli board all components start functioning except the deliCalled and spoke SM he advised that the other boards need replacedQuoted customer for control boardsCustomer Does not want to repair today

Near Quail Woods Dr, Chardon, OH 44024
Nicholas F.

Nicholas F.

REFRIGERATOR MAYTAG MSS26C6MFZ00 Cc ice maker is not making ice.fr section is 5 degrees.found ice in fill tube.ice maker is not getting power unit need new control and water valve.; ordrng 1 W11035841 (cntrl-elec) and 1 WPW10341320 (valve-inlt)

Near N Village Ln, Solon, OH 44139
Arthur V.

Arthur V.

DISHWASHER GE GDF520PGJ2WW Customer complaint that unit is not draining. Found new disposal installed without the punch out removed. Cust request that i repair. Punched out Tested unit. Op test good

Near Lake Rd W, Ashtabula, OH 44004
Arthur V.

Arthur V.

REFRIGERATOR WHIRLPOOL WRT318FZDW01 Replaced evap fan motor and blade. Op test good

Near Elizabeth Dr, Perry, OH 44081
Jason N.

Jason N.

DISHWASHER MAYTAG ADB1500AWW2 "Cc unit door not latchingFound door latch sitting inside door, handle broke away from assembly. Unit needs door latch assembly. Customer paid parts and service. ; ordrng 1 WPW10130695 (latch kit3265), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Mayfield Rd, South Euclid, OH 44121
Arthur V.

Arthur V.

REFRIGERATOR FRIGIDAIRE FGHS2631PF4A "Replaced water valve,cleared ice out if fill tube. Applied permagum to water fill line where it enters fridge. Cycled i/m. Op test good."

Near Plank Rd, Montville, OH 44064
Joe O.

Joe O.

RANGE KENMORE 790.4200361 Pulled unit found circuit breakers not trippedSwapped analog board with old analog boardRe calibrated unitOp test ok

Near Woodin Rd, Chardon, OH 44024
Arthur V.

Arthur V.

DRYER GE GTD42GASJ0WW Replaced motor and blower assy. Op test good. Unit heating now

Near Harbor Ave, Ashtabula, OH 44004
Dan H.

Dan H.

WASHER MAYTAG MVWX655DW1 "Customer complaint that unit don’t do nothing, unit is only draining, cannot cancel or run diagnostics, order control; ordrng 1 W11116592 (cntrl-elec)"

Near Southwick Dr, Bedford, OH 44146
Brian M.

Brian M.

DRYER ROPER RED4516FW0 Cc of no power Found fuse panel fuses blown Advised to replace

Near Dodgeville Rd, Rome, OH 44085
Corina B.

Corina B.

DRYER WHIRLPOOL WGD4815EW2 "Cust showed cust showed pop, sent pic,sent pic. CC that there is a rattling when running the unit. Replaced the idler pulley and rollers. Customer has a foil style vent advised customer to replace with a semi rigid or rigid vent. Optest ok; used 1 4392067 (DRYER REPAIR KIT) from stock"

Near Pearl Rd, Middleburg Heights, OH 44130
Corina B.

Corina B.

REFRIGERATOR KITCHENAID KRFC300ESS03 CC that the compressor is not turning on. Found the start relay unplugged. Reconnected the relay. Started. Advised cust 24 hrs to have unit to cool. Optest ok.

Near Lorain Rd, Fairview Park, OH 44126
Gabriel P.

Gabriel P.

REFRIGERATOR KITCHENAID KBSD618ESS01 Going to need second technician for this job there could be two problems with this issue customer having water valve could be bad or water valve not turn on all the way I need another tech to move this built in fridge I unplug line press dispenser and no water came out senior tech bj ask me to request second technician to move fridge ; ordrng 1 W11243758 (valve)

Near Belfrey Ct, Avon Lake, OH 44012
Joe O.

Joe O.

REFRIGERATOR AMANA ASI2175GRW00 Cc: socket burned upFound socket burned up and wires coming off socket burnedCalled whirlpool tech lineSpoke with ScottScott checked to see if there was a replacement harnessScott deeming unit unrepairable

Near Wilson Mills Rd, Chesterland, OH 44026
Corina B.

Corina B.

REFRIGERATOR GE GFE29HMDCES CC that the ff is not cooling. Ff 58* found the ff evap fan not running. Has 13 volts dc to the red and black. Will need a new fan. Cust does not want to repair

Near Earley Ln, Westlake, OH 44145
Corina B.

Corina B.

DRYER MAYTAG MEDB765FC0 "Cust showed cust showed pop, sent pic. And sent an email CC that the unit is not drying on cycles but it will on time dry. Customer has a foil style vent advised customer to replace with a semi rigid or rigid vent. Checked outside vent, barely any airflow. Optest ok"

Near Canterbury Rd, Westlake, OH 44145
Brian M.

Brian M.

LAUNDRY CENTER WHIRLPOOL WFW92HEFW0 Cc of smell when draining Removed drain filter there was no debris in there ran a few loads of hot water and found some chunks of moldy soap residue dumping out Advised to run clean cycle OP TEST OK

Near Willow Ln, Chagrin Falls, OH 44022
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRX988SIBW00 I called wptl she recommended I checked the temp sensor at the main control. The fresh food sensor is open the freezer is 23k the unit needs a new temp sensor ; ordrng 1 W10837236 (HARNESS )

Near State Rd, Geneva, OH 44041
Brian M.

Brian M.

WASHER MAYTAG MVWB865GW0 Cc unit will not select different cycle Found ui turning on but stuck on normal will not switch cycles Found error for f6e2 Ran auto did not complete auto test unit shut down Can not start a normal cycle Needs control and Ui ; ordrng 1 W11135391 (console) and 1 W11162440 (cntrl-elec)

Near Twin Hills Rd, Streetsboro, OH 44241
Arthur V.

Arthur V.

DRYER MAYTAG MED5630HC Cycled unit. Unit tumbling and heating. Let unit cycle on 15 min quick dry unit op test good. Tested second time unit. Op test good could not duplicate issue

Near Dillon Dr, Ashtabula, OH 44004
Corina B.

Corina B.

REFRIGERATOR KITCHENAID KRMF706ESS01 CC that the ff is not cooling. Found the ff evap covered in ice and frost. Steamed out the evap and replaced the thermistor from t/s. Optest ok. ; used 1 W10902214 (THERMISTOR) from stock

Near Fry Rd, Brook Park, OH 44142
Brian M.

Brian M.

WASHER AMANA NTW4516FW3 Installed control ran auto test and calibration OP TEST OK

Near Sandy Lake Rd, Ravenna, OH 44266
Dan H.

Dan H.

WASHER WHIRLPOOL WTW4950HW1 "Customer complaint that unit is not advancing to wash cycle, ran diagnostics found f8e1(long/no fill) error code, found drain hose laying on the floor, corrected, unit filled and advanced to wash cycle, op test good"

Near Woodward Blvd, Garfield Heights, OH 44125
Corina B.

Corina B.

KITCHEN WHIRLPOOL WDF520PADB7 Replaced the pump and motor. Optest ok.

Near Pearl Rd, Parma Heights, OH 44130
Joe O.

Joe O.

WASHER WHIRLPOOL NTW4516FW3 Installed controlRan auto test and calibration Ran normal cycle Op test ok

Near Pelican Cove, Painesville, OH 44077

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