Local Reviews

Fred's Appliance Service Rated 4.8 out of 5 stars based on 8428 customer reviews

Brian M.

Brian M.

DRYER KENMORE 110.6790279 Cc unit didn’t start Pushed button and unit started right up Had customer add wet clothes Unit is working properly at this time Advised that they may have an issue with the motor Quoted customer for possibility of blower wheel and motor

Near Bridgewater Ln, Chardon, OH 44024
Jeff M.

Jeff M.

RANGE MAYTAG MGT8885XS01 The unit wasn’t heat I found the ignition failed. Installed new part unit op tested good ; used 1 12400035 (IGNITER) from stock

Near Summerwood Dr, Painesville, OH 44077
Dan H.

Dan H.

WALL OVEN KITCHENAID KODE507EWH02 "Customer complaint that broiler caught fire, customer doesn’t know what oven temperature sensor is, and it’s just not working right, started broil, broil element did not catch fire, broil element is good, unable to duplicate the problem , unit is operating as designed"

Near Hillbrook Ln S, Novelty, OH 44072
Jeff M.

Jeff M.

REFRIGERATOR MAYTAG MRT118FFFH04 The unit is set to max and the temperature in the freezer is between 10 and 20° the unit needs a new control; ordrng 1 W11353815 (CONTROL )

Near Evangeline Rd, Cleveland, OH 44110
Jeff M.

Jeff M.

WASHER MAYTAG MVWC555DW0 The unit has a shifter fault code. I took the belt off the motor and found the bearings inside the motor shot needs an actuator and motor; ordrng 1 W10913953 (actuator) and 1 W11283592 (motor-drve)

Near E 43rd St, Cleveland, OH 44103
Jason N.

Jason N.

WASHER WHIRLPOOL WETLV27HW0 "Cc unit not going through cyclesMaint stated we should have all pop information for all the units in this buildingRan diagnostics, found codes f5e2 for lid lock fault. Ran manual lid lock test, will not staying engaged. Unit needs lid lock.; ordrng 1 W11176112 (latch)"

Near Beachwood, OH 44122
Jason N.

Jason N.

WASHER WHIRLPOOL WTW8600YW1 "Cc unit unbalanced and sometimes not spinning and sometimes water from under unit.Ran diagnostics, no codes stored. Checked tub springs, springs weak, unit needs suspension spring. Ran auto test, all functions passed. Bearings slightly noisy, also noticed evidence of water from under unit coming from rotor. Unit also needs tub seal and bearing. Quoted customer. ; ordrng 1 W10435302 (bearing10551) and 1 W10440786 (suspension8668), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Riverstone Dr, Moreland Hills, OH 44022
Joe O.

Joe O.

WASHER MAYTAG MVWB835DW3

Near Eastwood St, Geneva, OH 44041
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL MRT118FFFH04 Installed new part unit op tested good

Near W 58th St, Cleveland, OH 44144
Jason N.

Jason N.

WASHER WHIRLPOOL MHWZ600TE00 "Cc unit leakingCustomer stated there was a small stream of water what looked to be coming from under unit. Pulled from panel, ran wash and drain tests, ran wash, rinse and drain tests w/load. No evidence of leaking on unit, could not duplicate issue at this time.."

Near Allynd Blvd, Chardon, OH 44024
Joe O.

Joe O.

DRYER WHIRLPOOL WED4616FW0 "Cc: not drying properly, heats but does not heat good enoughFound vent is clogged up with lint. Checked air flow and heat from unit. unit has good heat and air flow. Needs venting cleaned. Op test ok"

Near N Myers Rd, Geneva, OH 44041
Joe O.

Joe O.

WASHER MAYTAG MVWX655DW1 Installed lid lock. Ran auto test and calibration. Op test ok

Near Carmody Dr, Painesville, OH 44077
Joe O.

Joe O.

WASHER FRIGIDAIRE FLSE72GCS1 Installed idler assembly and belt. Ran test cycle. Op test ok

Near Trotter Ln, Mentor, OH 44060
Jason N.

Jason N.

WALL OVEN ELE WHIRLPOOL WODA7EC0HZ01 "Cc unit control resets clock and dateCalled wp techline, Chris, stated unit must be made to connect to WiFi for unit receive updates for time and date to remain stable. Software update coming later this year. Advised customer,advised to call wp consumer."

Near Fairmount Blvd, Beachwood, OH 44122
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Cc unit filter needs changedCustomer stated she has a hard time removing the filter. Customer is elderly. Walked customer through how to remove and install. Used food grade silicone on filter head tabs to ease removal and installation.

Near Halburton Rd, Beachwood, OH 44122
Joe O.

Joe O.

HOOD WHIRLPOOL UXT4230ADS2 Cc: cold air entering from damperFound unit has a damper on the exterior of the house but the wind still enters. Found the damper on the unit is missing but we cannot install as the vent is off center and the damper would not function correctly. Advised customer to contact pulte about vent being off center. Op test ok

Near Parkcroft Dr, Mentor, OH 44060
Jeff M.

Jeff M.

DISHWASHER MAYTAG MDBH980AWS The ribbon cable for the user interface has failed. Unit needs the ui. The part is discontinued; ordrng 1 W10197307 (panel-cntl)

Near Fairhill Rd, Cleveland, OH 44120
Joe O.

Joe O.

REFRIGERATOR KITCHENAID KBSN608EPA01 "Cc: hollow cubes, drawers misalignedFound drawer not sitting properly on the track. Found water valve not seated correctly in housing. Pushed water filter in fully. Cycled ice maker. Op test ok"

Near Chillicothe Rd, Kirtland, OH 44094
Jason N.

Jason N.

DISHWASHER MAYTAG MDB4949SHB0 "Cc unit leakingCustomer stated then rubber piece inside keeps coming off. Found door gasket pulled away from tub on lower left corner. Reattached and used silicone to keep in place. Also found door diving to the left when closing. Found left side of door off of hinge. Reset door on hinge, closing much better now. Op test good."

Near Hiram Trail, Chagrin Falls, OH 44022
Dan H.

Dan H.

WASHER WHIRLPOOL WTW5500XW2 "Installed new capacitor, op test no good, unit needs new motor; ordrng 1 W10836348 (motor-drve 229.22)"

Near Amhearst Cir, Beachwood, OH 44122
Jason N.

Jason N.

DRYER WHIRLPOOL WGD7500GC0 "Installed control and console, ran operation test. Split door panels, cleared out lint and debris. Reassembled and installed door seal. Op test good."

Near Beech Tree Ln, Chagrin Falls, OH 44023
Joe O.

Joe O.

RANGE WHIRLPOOL WOC95EC0AS04 Installed outer door. Op test ok

Near Amberley Dr, Mentor, OH 44060
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRT314TFDW00 Replaced the thermostat. Optest ok.

Near Tuckahoe Ave, Cleveland, OH 44111
Corey L.

Corey L.

DRYER MAYTAG MGDB725BW0 "Customer complaint dryer is doing weird things like turning on itself and it lit up all lights flashing, ran diagnostics found restricted air flow fault and f6e3 which is not on tech sheet and f6e1 and e2 are both communications errors, unit needs ui and control; ordrng 1 W10536008 (cntrl-elec) and 1 W10562318 (console)"

Near Gardenia Dr, North Olmsted, OH 44070
Brian M.

Brian M.

REFRIGERATOR FRIGIDAIRE FFHS2611PFEA Replaced icemaker OP TEST OK Cc unit still leaking pulled unit and found copper line fitting leaking tightened nut advised customer to watch

Near Alliance Rd, Ravenna, OH 44266
Gabriel P.

Gabriel P.

REFRIGERATOR MAYTAG MFI2570FEZ01 Try to cycle icemaker but it wasn’t cycling took it out found shaft jam with ice pour hot water in it ran some diagnostic test pass put back together and cycle icemaker again and it work it fill advise customer that if it doesn’t make ice in 24 hour she will need icemaker gave her and estimate as well

Near Wakefield Run, North Ridgeville, OH 44039
Corey L.

Corey L.

RANGE WHIRLPOOL WFG505M0BS3 "Customer complaint co2 detectors went off in their home and fire department determined it was the front right burner, opened gas valve ran co2 test for 3 minutes, resulting in co 0 ppm, at 68 degrees ambient temp, unit is operating as designed"

Near E 123rd St, Cleveland, OH 44108
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRF555SDFZ05 "Found fill tube frozen frozen customer had freezer temperature on -2 too cold and fresh food section 40 degrees when cycle icemaker did not feel any water going in steam line,ran fill test pass opt test ok"

Near Whitney Rd, LaGrange, OH 44050
Brian M.

Brian M.

WASHER WHIRLPOOL WTW8540BW0 Replaced latch Ran lid lock test OP TEST OK

Near Harris Ave, Ravenna, OH 44266
Corey L.

Corey L.

WASHER MAYTAG MVWC565FW1 "Customer complaint washer is not completing cycles, it’s been happening off and on off for a year but has gotten worse, ran diagnostics found f8e1 no fill long fill, cleared, inlet water pressure is good, found drain hose installed too far into standing pipe, advised customer drain hose must not go in pipe more than 4.5”, removed hose from pipe to properly install and heard hose separate from water in pipe, zip tied in place about 4” down pipe, ran calibration, op test good"

Near Canterbury Dr, Middleburg Heights, OH 44130
Corey L.

Corey L.

DISHWASHER WHIRLPOOL WDT970SAHZ0 "Customer complaint dishwasher top rack fell off track, confirmed, wheel broken on left adjuster, replaced adjusters with kit sent, op test good"

Near Grandview Dr, Independence, OH 44131
Corey L.

Corey L.

DISHWASHER MAYTAG MDB8979SFZ2 "Customer complaint dishwasher stopped working, confirmed, found black wires loose in wire nut arching and melted wire nut, replaced wire nut, op test good"

Near Rustic Trail, Parma, OH 44134
Jason N.

Jason N.

WASHER MAYTAG MVWB835DC3 Cc lid lock not working in unitConfirmed lid lock is broken as well as bezel. Ordering lid lock and bezel.; ordrng 1 W10861642 (latch) and 1 W11237158 (bezel)

Near Granger Rd, Maple Heights, OH 44137
Corina B.

Corina B.

REFRIGERATOR GE GSHS6LGZBCSS "CC that there is a loud noise when the unit turns on, the ice bin augur blade broke and there is no water pressure. Checked the shut off valve, good. Changed filter, still not a lot of pressure. Will need a new housing. The evap fan is hitting the back wall adjusted the panel. Will need a new ice bin. ; ordrng 1 WR17X20860 (mwf manifold & tubes 5281), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Cooper Turn, Olmsted Falls, OH 44138
Corey L.

Corey L.

WASHER WHIRLPOOL WTW6700TW1 "Customer complaint washer sound like a jet while spinning, confirmed noise is in the bearings, quoted to replace with kit on ts, ok replaced bearing kit, op test good; used 1 W10435302 (BEARING) from stock"

Near Princeton Dr, North Royalton, OH 44133
Corey L.

Corey L.

REFRIGERATOR KITCHENAID KRFF507ESS01 "Replaced parts listed, op test good, advised customer to allow 24-48 hours for temps to settle"

Near Tanager Trail, Brecksville, OH 44141
Corina B.

Corina B.

RANGE WHIRLPOOL MGR6600FZ "Cust showed pop, sent pic. CC that there is a gas smell. Could smell gas when walking in. Replaced the gas valve. Turned oven on and burners. No gas smell. Optest ok"

Near Fernway Ave, Cleveland, OH 44111
Corina B.

Corina B.

WASHER WHIRLPOOL MVWX655DW2 Entitlement is good. CC that the unit leaks. Found a pin hole in the drain hose. Will need a new hose; ordrng 1 W11203364 (hose)

Near Anita Dr, Parma Heights, OH 44130
Gabriel P.

Gabriel P.

WASHER MAYTAG MAH6500AWQ Inner tube loose and bearings are loud she will need inner and outer but inner is discontinued can’t get repair

Near Merriam Rd, Wellington, OH 44090
Brian M.

Brian M.

WALL OVEN KITCHENAID KEBC278KSS0 Installed customer supplied board Ran test bake to 350 on both upper and lower ran test broil and convention on both upper and lower Unit seems to be operating properly OP TEST OK

Near Meadowview Dr, Aurora, OH 44202
Jason N.

Jason N.

WASHER MAYTAG MVWC465HW2 "Cc unit making mouse like rocks inside unitRan auto test and spin test, only on highest speed spin does the noise manifest. Removed tub, found coins and a metal hook under basket. Reassembled, noise still present, not coming from gearcase, sounds to be basket related. Ordering basket. Left other parts at customers in case needed. Customer to call office to schedule when part arrives. ; ordrng 1 W11172199 (basket)"

Near S Spruce St, Jefferson, OH 44047
Corina B.

Corina B.

WASHER WHIRLPOOL WTW4816FW2 "CC that the unit will not start. Found the drain pump running when pulling the washer in, held the start button to reset the control. Ran diag F8E1 – NO FILL, LONG FILL, found there is power to the cold valve no water going in. The shut off to the cold was turned off. Turned the cold water on. Started a normal cycle. Optest ok."

Near Center Ridge Rd, Westlake, OH 44145
Gabriel P.

Gabriel P.

RANGE MAYTAG MEC7430BB00 All four infinite switch spark and does not want to turn off the burner customer has to turn off the breaker ordering all 4 infinite switch and scheduling ; ordrng 1 WP74007840 (switch- in) and 1 WPW10326246 (switch-inf) and 1 WPW10434447 (switch-inf) and 1 WPW10462778 (switch-inf)

Near Cleveland Blvd, Lorain, OH 44052
Brian M.

Brian M.

DRYER SAMSUNG DV45H7000EWA2 Cc unit seems to be shutting down pre maturely Customers setting that was cutting out early is the sensing mode But unit seems to run as design no errors stored Found unit to have abnormal vent set up and advised to clean out and possibly replace venting

Near Arlesford Dr, Solon, OH 44139
Corina B.

Corina B.

RANGE WHIRLPOOL WEG750H0HZ0 Replaced the ui. brought core back for return

Near Pearl Rd, Strongsville, OH 44136
Brian M.

Brian M.

DRYER MAYTAG MEDB835DW4 Cc unit made a sound but is no longer making it Ran unit with no items in drum no abnormal sounds Had customer add laundry from washer to dryer Ran unit for 10 min did not hear any noises Advised to watch and to record noise if it returned

Near Fenmore Ln, Reminderville, OH 44202
Corey L.

Corey L.

COOK TOP KITCHENAID KECD867XSS02 "Customer complaint cooktop not working only power light works and fan tries to turn on, confirmed, found unit only getting 120 v, found black wires at junction came apart from wire nut, customer said he will have that done"

Near Abington Ct, Brunswick, OH 44212
Brian M.

Brian M.

MICROWAVE ELECTROLUX EW30MC65JS1 "Cc of no heat in microwave Checked all thermal fuses and door switches Found transformer primary winding not to spec Also magnetron smells burnt Needs magnetron and transformer ; ordrng 1 5304470538 (transformer) and 1 5304480636 (magnetron), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Grey Friar Way, Chardon, OH 44024
Corina B.

Corina B.

DRYER WHIRLPOOL WED7500GC0 "Cust showed pop, sent pic. CC that the door does not stay closed. Replaced the door latch from t/s. Optest ok. ; used 1 279570 (LATCH) from stock"

Near Marks Rd, Columbia Station, OH 44028
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRT314TFDW00

Near Tuckahoe Ave, Cleveland, OH 44111
Dan H.

Dan H.

WASHER WHIRLPOOL WTW7500GC "Installed new lid, op test good"

Near Lorain Ave, Cleveland, OH 44111
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRT771RWYW01 "Installed new control, op test good"

Near Brighton Ave, Cleveland, OH 44111
Corina B.

Corina B.

WASHER WHIRLPOOL MVWB725BW0 CC that there is oil leaking and is loud in the spin cycle. Found the bearings have fail. Will need new bearing and the rotor and stair due to oil covering the parts.

Near Grist Mill Run, Olmsted Falls, OH 44138
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRF540CWHZ02 "Found frost on inside fridge explain customer that cause by an air leak but customer thinks is a defrost issue took everything apart to show him there was no ice build up on freezer and there wasn’t it had a good frost pattern steam all ice from the cabinet,put back together opt test ok"

Near Elizabeth St, Avon, OH 44011
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 "A top mount whirlpool refrigerator is designed to work in a 72 deg environment. They will not work in the winter in garage when temp drops blow 50 deg. This is because the temp control is checking the temp in the ff compartment, so when that is cold enough the temp control will not turn the machine on."

Near Plate Rd, Oberlin, OH 44074
Jeff M.

Jeff M.

WASHER AMANA NTW4516FW3 I put a bunch of Loctite on it and tighten it is tight as I could unit tested good

Near E 144th St, Cleveland, OH 44128
Dan H.

Dan H.

RANGE WHIRLPOOL WFG505M0BW2 "Installed new door handle, op test good"

Near Clark Ave, Cleveland, OH 44102
Dan H.

Dan H.

DRYER WHIRLPOOL LGQ8000JQ4 "Installed new motor and blower wheel, op test good ; used 1 WP694089XXX (XXX DO NOT RESTOCK XXX) from stock"

Near Ralph Ave, Cleveland, OH 44109
Jeff M.

Jeff M.

DISHWASHER KITCHENAID KDTM354DSS4 Installed new pump unit op tested good

Near Coventry Rd, Shaker Heights, OH 44120
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRT108FZDW05 "Recovered refrigerant, installed compressor , evaporator,and filter drier, brought system into a 28” vacuum, watched 15 minutes, no change on gauges, recharged unit with 3.7oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; used 1 TJAF1200, 1 W10890100, 1 W10890126, 1 W10890131, 1 W10890290, and 1 W10891056 from stock"

Near Amhearst Cir, Beachwood, OH 44122
Brian M.

Brian M.

DISHWASHER KITCHENAID KDTE334DSS0 Cc that top rack sticks and lower rack pulls to the side Found upper sprayer snagging rack put sprayer back into clip Lower rack is user error OP TEST OK

Near Edwards Landing, Chagrin Falls, OH 44023
Dan H.

Dan H.

WASHER WHIRLPOOL WFW5620HW0 "Installed new control and pressure switch, op test good"

Near Charles Way, Perry, OH 44081
Dan H.

Dan H.

WASHER MAYTAG MVWB865GW0 "Installed new valve, control, user interface , and lid lock, op test good"

Near Birdie Ln, Painesville, OH 44077
Corey L.

Corey L.

WASHER ROPER WTW4850XQ0 "Customer complaint washer not completely spinning out clothes, found drain hose severely pinched off by being pulled too far to reach drain pipe, unit was not level and over time the unit moved far enough to pinch drain hose, leveled unit , corrected drain hose connection orientation at unit to now face towards standing pipe, uninspired agitating and draining, ran calibration, op test good"

Near Northland Ave, Lakewood, OH 44107
Jeff M.

Jeff M.

DISHWASHER KITCHENAID KDTE254ESS Installed new part unit op tested good

Near Wendover Dr, Beachwood, OH 44122
Joe O.

Joe O.

MICROWAVE WHIRLPOOL WMH53520CS Installed interlock switches. Tested unit. Op test ok

Near Exmoor Dr, Painesville, OH 44077
Joe O.

Joe O.

DRYER KENMORE 110.6084299

Near Robinhood Ln, Ashtabula, OH 44004
Brian M.

Brian M.

WASHER MAYTAG MVWB835DW4 Cc start button not working all the time Found unit to have no stored errors and when I pressed the button it started right away Ran lid lock test to verify that button was making proper selection At this time unit is functioning as design. Advised customer If issue is more persistent and gets worse to call back and will most likely need a UI replacement But at this time I do not see a reason to replace it

Near Solether Ln, Chagrin Falls, OH 44022
Joe O.

Joe O.

DRYER SAMSUNG DV45H7000EW/A2 Installed element. Ran test cycle. Op test ok

Near Howard Rd, Ashtabula, OH 44004
Jeff M.

Jeff M.

OTR MICROWAVE WHIRLPOOL WMH31017HS2 Installed new part unit op tested good

Near W Miner Rd, Mayfield Heights, OH 44124
Corey L.

Corey L.

REFRIGERATOR MAYTAG MSD2274VEM00 "Customer complaint ice keeps dispensing, confirmed Im solenoid is continuously running when door is closed, unit needs taurus control board 2322547, customer does not want repair at this time, would like tech to leave solenoid unplugged, ok, left quote with customer ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Elmwood Rd, Rocky River, OH 44116
Jason N.

Jason N.

RANGE WHIRLPOOL ACS4250AW "Cc unit not heating up Ran bake test, bake element not heating up, checked resistance of element, good at 27 ohms. Checked power in to bake element, missing L1. Unit needs control, control is nla (Y0315570)."

Near East Blvd, Cleveland, OH 44108
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRX735SDHW01 Customers complaint unit is not keeping temperature. Unfortunately upon arrival all the temperature seems fairly consistent with the temperature of the unit was set to 38fridge and 2 freezer. Customer had a few pictures of the units below 30°. While using A metal Thermometer. Through diagnostics I checked the temp sensors in the fridge/freezer everything passed a check the fan dampener control. Unit tested good was not able to duplicate issue at this current time.

Near Silvieus Dr, Ashtabula, OH 44004
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL MBF1953YEW3 Unit was producing cold air I was not able to duplicate or find an issue unit tested good

Near W Anderson Rd, South Euclid, OH 44121
Joe O.

Joe O.

WASHER MAYTAG MVWX655DW1 "Cc: stuck in sensing cycleFound error codes f2e1(stuck key) f8e1(no fill long fill) f8e5(hot cold reversed) and f0e2(over suds). Ran auto test. Found hot and cold reversed, found cold water valve stuck closed. Replaced water valve with (W11127357 water valve/housing) from surplus stock. Ran auto test and calibration. Op test ok"

Near Ridgewood Ave, Ashtabula, OH 44004
Joe O.

Joe O.

RANGE WHIRLPOOL WFG770H0FZ0 "Cc: will not hold tempsFound unit receiving proper power. Ran test bake to 350. Unit preheated, cycled heat. Called whirlpool tech line spoke with Andrew. He asked what the average cycling temperature has been. He stated that if the units average cycling temp is within 30 degrees it is cycling fine. Found average cycling temp is 330. Spoke to BJ. He stated to adjust the calibration up 10 degrees and advise the customer there is nothing else we can do. The unit is functioning as designed. Calibrated unit up 10 degrees. Op test ok"

Near Orchard Rd, Ashtabula, OH 44004
Jeff M.

Jeff M.

WASHER WHIRLPOOL WFW95HEDW0 Installed new part unit op tested good

Near E 121st St, Cleveland, OH 44120
Jeff M.

Jeff M.

RANGE WHIRLPOOL WFG505M0BS3 I explain to the cust that burner caps are all different because they’re different size burners

Near Nitra Ave, Maple Heights, OH 44137
Jeff M.

Jeff M.

RANGE KITCHENAID KOSE500EBS04 The part needs to be re-ordered they sent me a used part the box has been opened the label has been ripped the control wasn’t even in its original packing sleeve it was sitting on top of it. Re-order for a new part; ordrng 1 W11179310 (cntrl-elec)

Near Graylock Dr, Willoughby Hills, OH 44094
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRF532SMHZ02 There is also a dent in the freezer door they sent the incorrect fridge door I took pictures of the incorrect part I took pictures of the dents. The unit needs a new left hand fridge door and freezer door; ordrng 1 W11307285 (dor-fip) and 1 W11307300 (dor-fip)

Near Plainfield Rd, South Euclid, OH 44121
Corey L.

Corey L.

WASHER MAYTAG MVWB765FW3 "Customer complaint washer did not drain out all the way on the rinse cycle, ran diagnostics no errors, found drain duct taped to standing pipe with no air gap, advised customer to remove tape, customer removed tape, ran calibration, op test good, instructed customer on the use of this units features"

Near Washington Park Blvd, Newburgh Heights, OH 44105
Corey L.

Corey L.

WASHER WHIRLPOOL WFW9050XW00 "Replaced drain pump, op test good"

Near Detroit Ave, Cleveland, OH 44102
Jason N.

Jason N.

REFRIGERATOR KITCHENAID KRMF706ESS00 "Cc unit not making iceRan ice maker diagnostics, found code e2 for motor lost position. Ran motor test and fill test, ice making motor unresponsive. Unit needs ice maker.; ordrng 1 W10846539 (evaporator fan blade) and 1 WPW10764668 (ice maker)"

Near Willow Creek Pl, Willoughby, OH 44094
Corey L.

Corey L.

RANGE WHIRLPOOL WFE505W0HW1 "Replaced terminal block and nuts, op test good, instructed customer on cooktop burner options and how it operates by cycling on and of for lower settings, unit is operating as designed"

Near Brandywine Rd, Parma Heights, OH 44130
Jason N.

Jason N.

COOK TOP KITCHENAID KGCS105GSS09 "Cc unit LF burner not igniting Confirmed LF burner no ignition, other burner functions good. Customer has new igniter but could not install himself. Burner head screws are corroded, unable to remove top without drilling out. Quoted customer for replacement of all orifice holders which include igniters preinstalled. ; ordrng 8 WP3368921 (screw-torx)s and 1 WP8287052 (holder-orf4333) and 1 WPW10128448 (holder-orf4447) and 1 WPW10128450 (holder-orf4713) and 1 WPW10155786 (holder-orf4519), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Eastondale Rd, Mayfield Heights, OH 44124
Corey L.

Corey L.

WASHER WHIRLPOOL WTW8040DW4 "Customer complaint of thumping noises every cycle and multiple times, ran diagnostics no errors, started quick cycle, thumping sound is the supply lines shaking from pressure when the unit calls for hot and or cold water, advised customer to have a plumber install hammer arresters to eliminate the thumping, unit is operating as designed"

Near Chippewa Trail, Cleveland, OH 44130
Jason N.

Jason N.

WALL OVEN COMBO ELECTROLUX E30EW85ESS2 "Cc unit upper and lower bake not working Upper oven bake element open, needs elementLower oven element test good, not receiving power from board relay. Ran broil test, broil test good. Lower needs control board. Quoted customer for full price for repair, does not want to have control replaced. Ordering only element for upper oven. ; ordrng 1 318254906 (element bake 3400w13859), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Hawksmoor Way, Chagrin Falls, OH 44023
Gabriel P.

Gabriel P.

WASHER MAYTAG MVWB835DW4 "Found error code f8e1 long fill and found no cold water going in replace valve,opt test ok"

Near Pebble Creek court, Bazetta Township, OH 44410
Brian M.

Brian M.

DISHWASHER KITCHENAID KDTE334DSS1 Cc unit seems to be loud Found drain pump to be a little noisier than normal Advised drain pump is functioning but noisy Needs drain pump EST only

Near Butternut Rd, Burton, OH 44021
Brian M.

Brian M.

WASHER MAYTAG MTW5700TQ0 Installed switch Ran test cycle OP TEST OK ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock

Near Kinsman Rd, Novelty, OH 44072
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRX988SIBB00 "Cc unit freezing in refrigerator sectionFound ff evap cover and evap frosted over. Defrosted. Ran thermistor checks. All passed. Ordering fan, harness, and evap cover. ; ordrng 1 W10633627 (motor-evap) and 1 W10837236 (harns-wire) and 1 W11188493 (cover-evap) and 1 WPW10389152 (support)"

Near E 114th St, Cleveland, OH 44105
Brian M.

Brian M.

COOKTOP ELE IKEA ICR555DB01 Cc unit not working Found wire inside not fully seated to control board Reseated connection Turned on all burners OP TEST OK

Near Lakeview Dr, Solon, OH 44139
Brian M.

Brian M.

DISHWASHER MAYTAG MDB8959SFZ4 Installed panel OP TEST OK ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock

Near Flanders Dr, Solon, OH 44139
Brian M.

Brian M.

DISHWASHER GE GDF520PGJ2WW Cc unit is not drying dishes and she feels like she has to push on door to get unit to start Ran diagnostics found switch to be working as design and found no error codes Ran manual test on each load Found heater not turning on but resistance on element is within range Found control not sending power to heater Heater is rusty on the underside Needs control and heater EST only

Near Wayne Rd, Mantua, OH 44255
Corey L.

Corey L.

DRYER GE GTD45GASJ2WS "Replaced thermostats, op test good"

Near Cedarwood Dr, North Royalton, OH 44133
Corey L.

Corey L.

REFRIGERATOR MAYTAG MBF2258XEW6 "Customer complaint of no cool in fridge freezer seems ok, confirmed temps were at 1 in frz and 60 in ff, found evap fan not failed, unit needs evap fan motor; ordrng 1 WPW10128551 (evaporator fan motor)"

Near Maplewood Rd, Parma Heights, OH 44130
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRS312SNHM01 Cc unit making a knocking or thumping soundUnit not equipped with ice maker. Listened to unit for noises. No abnormal noises present. Advised customer that it will most likely be the cavity walls expanding and contracting due to temperature changes.

Near Rugby Rd, Cleveland, OH 44110
Brian M.

Brian M.

MICROWAVE WHIRLPOOL WOC97ES0ES02 Cc unit giving error for inverter Followed diagnostics in tech sheet Needs inverter board Spoke to BJ he advised it is also best to replace mag at the same time Needs inverter and mag Customer wants to contact whirlpool

Near Primrose Ln, Kent, OH 44240
Jason N.

Jason N.

WASHER WHIRLPOOL WTW5000DW2 "Cc unit not powering on randomlyPowers on unit several times, ran auto test. Unit is functioning normally at this time. Replaced control board using customer supplied pre Id part. Ran auto test and calibration. Op test good."

Near Cedar Rd, Pepper Pike, OH 44124
David R.

David R.

REFRIGERATOR KITCHENAID KRFF507ESS01 Turned off power to unit while working on it. Replaced parts. Turned back on. Tested icemaker and icemaker fill valve. Op test ok.

Near Bears Paw, Elyria, OH 44035
Jason N.

Jason N.

WALL OVEN WHIRLPOOL WOD51EC0HW01 "Cc unit upper oven not baking or broilingCustomer states it won’t preheat and shuts off, have to flip breaker to reset unit to work again. Ran diagnostics, found code f6e4 for UI to acu status mismatch. Per tech sheet ordering acu controls and UI panel.; ordrng 1 W11261167 (cntrl-elec) and 1 W11261169 (cntrl-elec) and 1 W11297708 (console)"

Near E 105th St, Cleveland, OH 44106
Arthur V.

Arthur V.

REFRIGERATOR CROSLEY CRT182QB8B Replaced evap fan motor. Op test good ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock

Near W 4th St, Ashtabula, OH 44004
Arthur V.

Arthur V.

WASHER ADMIRAL ATW4475XQ0 Found unit needs transmission. Customer does not want repaired.

Near Kirtstone Terrace, Painesville, OH 44077
David R.

David R.

WASHER MAYTAG MVWC565FW1 Replaced control. Ran test mode and calibration. Op test ok.

Near Oakdale Cir, Elyria, OH 44035
David R.

David R.

REFRIGERATOR KITCHENAID KRMF706ESS01

Near Strongsville, OH 44149
Arthur V.

Arthur V.

WASHER AMANA NTW4516FW3 Found unit needs drain pump ; ordrng 1 W10919003 (pump-water)

Near South Ridge Rd E, Geneva, OH 44041
Arthur V.

Arthur V.

WASHER MAYTAG MHW3505FW1 Found pump faulty and needs replaced. ; ordrng 1 WPW10605427 (pump-water)

Near Allen Ave, Ashtabula, OH 44004
Arthur V.

Arthur V.

REFRIGERATOR WHIRLPOOL WRF535SWHZ01 Cust overloading fresh food area. Advised about air flow and keeping a little space behind shelves open

Near S Galahad Pl, Painesville, OH 44077
David R.

David R.

RANGE WHIRLPOOL WFG320M0BB2 "Glass was shattered, ordering pieces for it. Ordrng 3 W10837731 (screw)s and 1 W10883315 (brkt-mntg) and 2 W11104748 (gasket-wnd )s and 1 W11105139 (brkt-glass) and 1 WPW10481433 (nameplate) and 1 WPW10535776 (glass-door)"

Near Massachusetts Ave, Elyria, OH 44035
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRR56X18FW02 Cc of no cool Found ice ball on cap tube Checked for uv dye could not see any dye Tapped system found unit in a 10 inch vac and 150 on high side Called BJ he advised me to evacuate and recharge Recovered refrigerant ran a 28 inch vac for 15 min Recharged unit with 4.8 oz of 134a Pressure sitting at 10 on low side and evap has frost pattern showing temps in unit was around 45 when leaving At this time unit I functioning. If pressure drops again in the future we may have a internal leak

Near Belden Rd, Andover, OH 44003
Arthur V.

Arthur V.

WASHER WHIRLPOOL WTW5000DW2 Unit making a loud clunking noise in spin. Unit needs a gearcase and actuator and washplate Customer to call lowes for a replacment. ; ordrng 1 W10752283 (washplate) and 1 W10913953 (actuator) and 1 W11035751 (gearcase)

Near Grandridge Pointe Dr, Painesville, OH 44077
Corina B.

Corina B.

DRYER WHIRLPOOL WED7500GW0 Replaced the control and thermistor. Brought control back for return. Optest ok.

Near Wakefield Run, North Ridgeville, OH 44039
David R.

David R.

REFRIGERATOR WHIRLPOOL WRS325FDAW02 "Checked out parts sent last time, part WPW10329686 was correct, part WP2223751 and WP2182179 were not correct. Also part that needs to be ordered to complete repair is listed W11049959 Part to be ordered and customer wants to put on themselves before attempting to call us. ; ordrng 1 W11049959 (hinge-door)"

Near W 227th St, Fairview Park, OH 44126
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRT106TFDW01 "Cust showed pop, sent pic. CC that there is water is the ff section and the freezer is not cold enough. Ff 41* Fz 5* Evap has a good frost pattern. Found the drain tube blocked by the condenser coils. Re adjusted the drain line. Raised the temp on the control. Optest ok."

Near Pease Dr, Rocky River, OH 44116
Joe O.

Joe O.

OTR MICROWAVE WHIRLPOOL WMH31017HZ3 Installed door. Unit still not shutting completely. Replaced door switches. Op test ok; used 1 W11244490 (INTERLOCK SW KIT) from stock

Near Meadowlawn Dr, Mentor, OH 44060
Arthur V.

Arthur V.

DISHWASHER WHIRLPOOL WDT750SAHB0 Found unit needs pump and motor assy and adjuster. Got part numbers from SM. Reschedule at customer request ; ordrng 1 W10712395 (adjuster) and 1 W11087376 (pump&motor)

Near Concord Hambden Rd, Painesville, OH 44077
David R.

David R.

WASHER AMANA NTW4516FW3 "Cc of noise. Found squeak noise in spin mode. Took of pulley and found wore down. Replaced from t/s. Still making noise. Ordering gearcase, belt, pulley kit. ; ordrng 1 W10721967 (drive pulley) and 1 W11239857 (belt) and 1 W11255272 (gearcase), used 1 W10721967 (PULLEY) from stock"

Near W 150th St, Cleveland, OH 44135
David R.

David R.

REFRIGERATOR WHIRLPOOL ED2KVEXVB01 Cc of noise and water leaking. Noise coming from condenser fan and leaking coming from valves. Ordering fan and valves; ordrng 1 W10156818 (fan blade) and 1 W10408179 (water vavle asm) and 1 WP2188874 (condenser fan motor)

Near Russell Ave, Parma, OH 44134
Joe O.

Joe O.

WASHER MAYTAG MVWB765FC2 Cc: unit won’t startCustomer states when they push to start it the lid lock flashes and does not start. Customer showed me how they start it. Unit started in normal cycle. Found error codes f5e1(lid switch fault-lid is up) and f8e6(water hazard). Ran manual lid lock. Ran auto test and calibration. Ran normal cycle. Unit functioning as designed. Op test ok

Near Ivydale Rd, Cleveland Heights, OH 44118
Joe O.

Joe O.

GAS RANGE MAYTAG MGR6600FZ0 Installed electrode. Ran test bake. Op test ok

Near Kensington Rd, Cleveland Heights, OH 44118
Corina B.

Corina B.

WASHER AMANA NFW5800HW0 "CC that the unit is leaking from the back right hand side. Removed the top and back cover, started a normal cycle and a rinse and drain. The drain hose, water lines, the cabinet are dry. Advised cust to use 1-2 tablespoons of he detergent. Could not duplicate the leak. Optest ok."

Near Cook Ave, Lakewood, OH 44107
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRT518SZFG00 Installed door. Steamed gasket. Op test ok

Near Essex Rd, Cleveland Heights, OH 44118
Arthur V.

Arthur V.

DRYER AMANA NED4655EW1 Found motor faulty. Needs motor and blower wheel. ; ordrng 1 279827 (motor!dryer) and 1 WP694089 (wheel)

Near Seminole Trail, Mentor, OH 44060
Corina B.

Corina B.

REFRIGERATOR KITCHENAID KRMF706ESS01 CC that the unit is not cooling. Ff 50* Fz 12*. Found the ff evap with frost steamed out the ff evap replaced the thermistor from t/s. Found the deli ui wire is broken and corroded. Will need a new door and control. ; ordrng 1 W10815669 (dor-fip ss) and 1 WPW10769076 (cntrl-elec)

Near Strongsville, OH 44149
David R.

David R.

RANGE WHIRLPOOL WFG320M0BB2 "Cc unit top burners and oven wasn’t working. Correct power to unit. Found no gas. Gas line in basement was shut off. Turned back on, tested top and oven at 350*. Op test ok."

Near Willow St, Grafton, OH 44044
Gabriel P.

Gabriel P.

DISHWASHER MAYTAG MDB4949SHZ0 "When arrive found no power on dishwasher check breaker still no power found garbage disposal and dishwasher on the same circuit to customer they need to fix it also the outlet garbage disposal is connected is open hot reset breaker three times and power came back also replace control no power on dishwasher again so disconnected harness wire that is connected to control and ui plug it back on works ran diagnostic,opt test ok"

Near Floraline St, North Ridgeville, OH 44039
Gabriel P.

Gabriel P.

FREEZER KENMORE 253.9280412 "Found no frost on evaporator it was dry completely also didn’t feel any refrigerant flowing inside lines compressor was running but was over heating all the lines were over heat tap system 0 Freon will need a compressor evap and dryer giving estimate they will not repair,opt test ok"

Near Sandy Ridge Dr, North Ridgeville, OH 44039
Corina B.

Corina B.

DISHWASHER FRIGIDAIRE FDB1100RHM2 "CC that there is water leaking. Found the gasket on the right side out. Readjusted the gasket started the dishwasher no leaks. Cust did say the gasket keeps coming off. Will need a new gasket. Cust can install part. ; ordrng 1 154827601 (gasket), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Detroit Rd, Rocky River, OH 44116
Gabriel P.

Gabriel P.

FREEZER WHIRLPOOL WRS588FIHZ00 Seal on door bumping with right door making it hard to close try taking gasket off but is glue to the door I believe it might comes with door already install ordering door for customer he said lowes is replacing fridge to not worry about ordering door do not order door till we hear from customer or lowes they will need freezer door

Near Bridle Ct, Avon, OH 44011
Gabriel P.

Gabriel P.

DISHWASHER KITCHENAID KUDS35FXSS0 "Back rail stopper was broken but the other parts were ok replace back stopper,opt test ok"

Near Shadow Creek Dr, Westlake, OH 44145
Joe O.

Joe O.

WASHER WHIRLPOOL WFW5620HW0 "Cc: shaking and leaking from the rearCustomer stated at one point the unit walked almost off the drain pan under unit. Found no stored error codes. Ran quick test. Ran drain and spin. Ran normal cycle. Could not locate any signs of leaking, could not duplicate issues. Unit functioning as designed. Op test ok"

Near Clubside Rd, Lyndhurst, OH 44124
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRF757SDHZ00 "Customer complaint freezer light went out, confirmed frz led is not lit, all other lights are on and bright, replaced frz led with module on ts surplus, op test good; used 1 W11205083 (MODULE) from stock"

Near Andover Cir, Broadview Heights, OH 44147
Brian M.

Brian M.

RANGE KITCHENAID KSEB900ESS1 Cc that self clean isn’t working Advised customer on how to use self clean and that this machine does not get very hot when doing so and you have to go In after its done to actually clean up the water and debris Ran test bake to 350 to verify unit it heating up properly OP TEST OK

Near Lake Crest Dr, Roaming Shores, OH 44084
Gabriel P.

Gabriel P.

RANGE WHIRLPOOL WFC150M0EW3 Customer said when maintenance came it when over 100 degrees but some times for her it doesn’t pass over 100 degrees check back for any loose connection found no loose connector also check voltage on outlet 250 pass turn on bake check voltage going in to bake element 000 check voltage going in to control 120 found control sparking and not sending voltage to bake element ordering control ; ordrng 1 W11122557 (cntrl-elec)

Near Sommer Way, Elyria, OH 44035
Brian M.

Brian M.

WASHER MAYTAG MHW5630HW0 Cc unit leaks found unit to be installed over top of drain pan front of drain pan is cracked took before hand pics and customer is well aware of it. Moved washer way from pan to inspect unit tilted back and did not see any leaks Ran unit multiple times. When unit drains I can see water in floor drain rise and go back down Suspected that floor drain is possibly backing up due to soap usage Whirlpool rep had me install a vent coupler because they see sometimes in a high speed that water sometimes seeps from vent also could be caused by soap usage I also got an extra one from the rep took pic of couplerAdvised customer on soap usage ; used 1 W11409996 (VENTCOUPLER ) from stock

Near Coy Ln, Chagrin Falls, OH 44022
Brian M.

Brian M.

DISHWASHER KITCHENAID KDTE254ESS2 Installed listed parts Made sure unit is setting properly OP TEST OK

Near Lake Crest Dr, Roaming Shores, OH 44084
Arthur V.

Arthur V.

DRYER ESTATE TEDS840PQ0 Found element open. Replaced with truck stock. Op test good. Unit heating well. ; used 1 279838 (ELEMENT) from stock

Near Avon Dr, Mentor, OH 44060
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL ART318FFDW06 "Cc: noise, not cooling in freezer properly, freezing in ff sectionNoise sounds like freon is pulsing through the unit. Found temps in ff section at 42 degrees and freezer at 26 degrees. Spoke with BJ. he stated to check the evaporator frost pattern. Found unit has full frost pattern. He said to call tech line. Called whirlpool tech line spoke with Cathy. She had me test air flow to the ff section. Had me check frost pattern to. She stated the Freon is going to make noise. She said we can put a sound reducer over the cap tub on drier or put strap from cap tube to discharge. She stated she would just let them know it is going to make noise. She stated unit is over stocked. advised customer air needs room to move around, and that the Freon is going to make noise. Op test ok"

Near Roselawn Rd, Lyndhurst, OH 44124
Joe O.

Joe O.

DISHWASHER KITCHENAID KDTE104DSS0 Installed control. Ran test cycle. Op test ok

Near Barchester Dr, Painesville, OH 44077
Corina B.

Corina B.

RANGE WHIRLPOOL WFG515S0ES1 "Replaced the spark module and the gas valve. Optest ng. Called t/l Chris checked the dc volts 10 dc volts, have 120 volts at the spark module, ohmed out the gas valve, correct. The spark module is the wrong part number on marcone. Will need a new spark module. ; ordrng 1 W10511278 (module-spk)"

Near Almont Dr, Brook Park, OH 44142
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRF736SDAM11 Check temp on freezer-4 degrees and 33 degrees fresh food section check temp that was set at it was-5 on freezer and 33 on fresh food section advise customer it was to cold to keep it on recommend connect killer watt meter 2.7 for compressor also force defrost 2.5 came on customer said she gets ice buildup on freezer evaporator intermittently also fan dont seeing to run in full speed will need control and evap motor harness change defrost setting to 2 so it will defrost every 8 instead of 12 hours giving estimate

Near Brewster Dr, Westlake, OH 44145
Jeff M.

Jeff M.

WASHER WHIRLPOOL WTW4816FW2 Installed new part unit op tested good

Near Tioga Trail, Kirtland, OH 44094
Corey L.

Corey L.

REFRIGERATOR KENMORE 253.748024 "Customer complaint fridge is freezing juice at the bottom of the fridge in the back, temps were 32-35 in ff and 2 in frz, found temp control at 9 of 10 coldest, adjusted back to recommended, adjusted freezer damper to max to allow less air into ff section, unit is operating as designed"

Near Sunset Ln, Parma, OH 44134
David R.

David R.

REFRIGERATOR MAYTAG MFI2569VEW No ice. Opened up and found icemaker had ice in it but not dispensing it out. Checked and did not find 120 going to icemaker. Thermal fuse checks good. Icemaker switch is good. Ordering icemaker and control.; ordrng 1 WPW10300024 (icemaker) and 1 WPW10312695 (electronic control)

Near Whitehead Rd, LaGrange, OH 44050
Corey L.

Corey L.

DISHWASHER WHIRLPOOL KDTM354ESS "Customer complaint dishwasher not drying very well, found customer not using rinse aid, referred customer to user guide stating rinse aid must be used and plastics will not dry well, customer does not want to use a rinse aid chemical to dry, advised customer to call kitchenaid customer support with this concern, no errors, unit is operating as designed, left samples"

Near Pin Tail Dr, Brecksville, OH 44141
Corey L.

Corey L.

DISHWASHER WHIRLPOOL WDT730PAHZ0 "Customer complaint dishwasher not draining at all, confirmed, found knock out plug still installed in garbage disposal, removed plug, op test good"

Near Saratoga Ave, Cleveland, OH 44109
Jason N.

Jason N.

DISHWASHER WHIRLPOOL KUDS01FLSS3 "Cc unit still leakingCustomer stated they didn’t even run it yet, and it began leaking again after a few days. They turned the water to unit off. Turned water back on to unit, found slow drip from water inlet. Water bypassing valve, unit needs fill valve. ; ordrng 1 WP8531669 (valve-inlt)"

Near Wixford Ln, Mentor, OH 44060
Corina B.

Corina B.

REFRIGERATOR N/A KSSS42QMW01 CC that there is no water. Removed filter water came back. Advised cust to replace the filter.

Near Camberly Dr, Lyndhurst, OH 44124
Corina B.

Corina B.

RANGE JENN-AIR PRG3000P CC that the was a big flame came out. Checked the igniter 3 amp will need a regulator and igniter. The regulator is nla

Near Woodstock Rd, Gates Mills, OH 44040
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Replace mullions,opt test ok"

Near Kingston Ct, Sheffield Lake, OH 44054
Corina B.

Corina B.

DISHWASHER KENMORE 665.162934 CC that the unit will not start. Found the start button is worn and not starting. Will need a new ui. ; ordrng 1 WP8558963 (panel-cntl)

Near Queenston Rd, Cleveland Heights, OH 44118
Corina B.

Corina B.

FRONT LOAD WASH WHIRLPOOL WFW3090JW0 CC that is den on the ui. Unit will not go into diag. Service pointer W11395614A to replace the control. Called t/l Mark to replace the control. ; ordrng 1 W11334214 (TIMER)

Near Fairmount Blvd, Beachwood, OH 44122
Jeff M.

Jeff M.

WASHER KENMORE 110.2800201 "Burns inside the T case went out. Est only ; ordrng 1 W11132267 (gearcase), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Southgrove Rd, Mentor, OH 44060
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 Installed new part unit op tested good. Cust can install the name plate; ordrng 1 WPW10481433 (nameplate)

Near Southgrove Rd, Mentor, OH 44060
Jeff M.

Jeff M.

REFRIGERATOR GE GSHS5KGBCSS "Heating element for the freezer is open needs replaced; ordrng 1 WR51X10055 (heater,defrost), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Oakridge Dr, Mentor, OH 44060
Arthur V.

Arthur V.

WALL OVEN WHIRLPOOL WOD77EC0HS00 Replaced all parts listed. Was on the phone with techline a long time never could get console to reset. Told by Adrian order another console ; ordrng 1 W11351648 (CONSOLE )

Near Maple St, Mentor, OH 44060
Jason N.

Jason N.

WALL OVEN KENMORE n/a "Cc unit fan is noisy when cooling downRan bake test to 400 let cycle. Fan bearings noisy after about 15 min. Cycled on and off, bearing noise intermittent. Unit need blower fan.; ordrng 1 318575603 (motor assembly12288), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Bayberry Dr, Chagrin Falls, OH 44023
Joe O.

Joe O.

DISHWASHER FRIGIDAIRE FDB2410HIC3B Cc: water not coming out of ItFound water turned off to unit. Ran test cycle. Unit filled and washed. Canceled cycle. Unit drained. Could not duplicate issue. Op test ok

Near Shaker Blvd, Cleveland, OH 44104
Arthur V.

Arthur V.

REFRIGERATOR FRIGIDAIRE LFTR1814LW1 Customer complaint no lights no power. Found unit was on a gfci circuit and circuit needed to be reset. Reset gfci and unit started. Op test good

Near Tupelo Dr, Roaming Shores, OH 44084
Arthur V.

Arthur V.

DISHWASHER GE GDF620HMJ2ES Installed new control. No good. Same issue. Led light on solid techsheet says replace main control. Called techline talked to Casey. Issue is a short with the user interface bd and door harness. Should replace both. Additional cost would be 116.17 for a wd21x23462. And 28.41 for a wd21x22916. Main bd would also possibly need replaced.

Near Painesville Warren Rd, Thompson, OH 44086
Arthur V.

Arthur V.

WASHER FRIGIDAIRE FFLE3911QW0 Called techline talked to Mike. Went thru diagnostics and all functions were normal. Cleared error codes and reset control Unit only fills past first set of holes in basket

Near Mentor Ave, Willoughby, OH 44094
Arthur V.

Arthur V.

RANGE HOT POINT RGB528GER5AD Upon arrival all burners working properly now. Unit not in good condition.

Near W Parkway Dr, Madison, OH 44057
David R.

David R.

RANGE KENMORE 790.9011201 "Cc oven bake/broil not working. Checked resistance, elements are good. Unit is receiving 240 from outlet. Plugged meter to control and harness on bake. Not giving out corrects volts to elements. Will need control and overlay*** do not order parts, customer paid SVC; ordrng 1 316354400 (overlay) and 1 316455420 (clock/timer), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Sussex Dr, Olmsted Falls, OH 44138
David R.

David R.

RANGE WHIRLPOOL WEG750H0HZ0 Display has a white line going across left side of display when in home screen. Ordering control UI*** ordering stainless steel one. Can parts check to make sure that it is the regular stainless and not black stainless ; ordrng 1 W11339755 (CONTROL Ui)

Near Pearl Rd, Strongsville, OH 44136
Joe O.

Joe O.

RANGE WHIRLPOOL WFG510S0AW0 "Cc: will not bake, just keeps clickingRan test bake. Bake started right up. Advised customer about loading the drawer. Ran bake. could not duplicate issue. Op test ok"

Near Patton Rd, Cleveland, OH 44109
David R.

David R.

RANGE WHIRLPOOL WFG550S0HZ0 "Cc about temp being off or dropping. Tested temp sensor, 1081. Correct power to unit, outlet test good. No error codes. Put cast iron in oven, put on bake 350*. Electrode came on, burner lit immediately Preheat took about 7/8 mins. When trying to relight it tried and didn’t happen. Bad electrode. Need bake electrode.***, DO NOT ORDER PART; ordrng 1 WP9758079 (igntr-oven 47.90), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Turkey Meadow Ln, Strongsville, OH 44136
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Installed door gasket. Steamed out gasket. Op test ok

Near Andrea Ln, Cleveland, OH 44109
Joe O.

Joe O.

DRYER WHIRLPOOL VED6505GW0 Cc: not dryingFound unit not wired correctly. Corrected wiring. Ran test cycle. Op test okCust Has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semi­rigid metal hose to prevent fire hazard.

Near Behrwald Ave, Cleveland, OH 44109
Arthur V.

Arthur V.

RANGE WHIRLPOOL WFE320M0EB2 Found purple wire (sensor harness) not seated in the connector. Attached properly and tested unit. Op test good

Near Hadlock Rd, Ashtabula, OH 44004
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRT519SZDM02 CC that the unit is not cooling. Unit was unplugged. Checked the compressor 11.68 amps. Compressor is seized. Will need a compressor. ; ordrng 1 W11092625 (compressor) and 1 WPW10143759 (dryer)

Near E 160th St, Cleveland, OH 44128
Gabriel P.

Gabriel P.

RANGE WHIRLPOOL KEBS208BWH1 "Found 256 v going to terminal but ohm out thermistor fuse it was open also by pass it and control panel turn on will need fuse but is discontinued ask bj to do a nation wide search did not find any can not be repairable ,opt test ok"

Near Stonehedge Way, Amherst, OH 44001
Jason N.

Jason N.

DISHWASHER WHIRLPOOL DP940PWKQ1 "Cc unit not draining and grinding soundDisassembled wash assembly, no debris found, wash and drain impellers are wore. Ordering wash drain rebuild kit and drain check valve. Customer already ran card for payment. ; ordrng 1 675238 (check valve) and 1 675806 (impeller,wash), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Brainard Rd, Lyndhurst, OH 44124
Dan H.

Dan H.

REFRIGERATOR MAYTAG MRT118FFFM04 "Customer complaint that unit is making too much ice , bail arm is installed properly, installed new ice maker , op test good"

Near Lownesdale Rd, Cleveland Heights, OH 44112
Brian M.

Brian M.

WASHER ROPER RTW4516FW2 Installed control and UI Ran auto test and calibration OP TEST OK

Near Munn Rd, Chagrin Falls, OH 44023
David R.

David R.

DISHWASHER MAYTAG MDB8989SHZ0 "Cc top rack not washing. Found 6-1 Low/no water error. Discounted water valve to make sure no debris and that the line going into the dishwasher was not plugged, good. Checked and found low water pressure coming from house. Sent video over to BB to confirm. Low water from house. Will need plumber to check out water pressure and shut off valve. Op test ok."

Near Gifford Rd, Wellington, OH 44090
Jason N.

Jason N.

DISHWASHER WHIRLPOOL WDT750SAHZ0 "Cc unit not washing dishesCustomer showed popRan diagnostics, found codes 4-3 for wash motor not running, 5-1 for door stuck open, 7-1 for no heat. Checked power out to motor, no power, fuses open on board. Unit needs control board. ; ordrng 1 W11305297 (cntrl-elec)"

Near Sylvan Dr, Chagrin Falls, OH 44022
Corina B.

Corina B.

DISHWASHER KITCHENAID KUDE48FXSS5 "Replaced the pump and motor. Ran a calibration. Optest ok. ; used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Cutters Creek Dr, Cleveland, OH 44121
Corey L.

Corey L.

DISHWASHER KITCHENAID KDFE104DSS5 "Customer complaint dishwasher not filling with water to wash, found wash motor W11085683 failed, unit needs new sump asm, quoted, customer does not want the repair, left quote"

Near Knickerbocker Rd, Bay Village, OH 44140
Jason N.

Jason N.

DISHWASHER KITCHENAID KUDL02IRBS2 Cc unit dispenser not staying closedConfirmed dispenser door latch worn and will no longer capture door. Ordering dispenser.; ordrng 1 WPW10224430 (dispenser)

Near Claver Rd, University Heights, OH 44118
Jeff M.

Jeff M.

REFRIGERATOR KITCHENAID KSSC42FTS02 Installed new part unit op tested good. Recommended the customer to wait at least 24 hours before buying food; used 1 SHIPPING (SHIPPING AND HANDLING) from stock

Near Holmwood Rd, Shaker Heights, OH 44122
David R.

David R.

DISHWASHER KITCHENAID KDTM354DSS5 Cc of melted piece. Found deflector vent melted and also clip on vent broke. Ordering deflector and vent. ; ordrng 1 W10469574 (vent) and 1 WPW10195032 (deflector)

Near E Linden Ln, Parma, OH 44130
Jeff M.

Jeff M.

DISHWASHER KITCHENAID KDTE254ESS When I was there before I found the wiring harness had corrosion on the terminals I sanded the corrosion away was not good enough the harness should just be replaced; ordrng 1 W10752242 (harns-wire)

Near Wendover Dr, Beachwood, OH 44122
David R.

David R.

DISHWASHER WHIRLPOOL KDTE334GPS0 "Cc unit leaking left corner. Looked at seals, good. Took off front to make sure water wasn’t going through dispenser, good. Ran for about 20 mins on normal cycle, with front cover off, no leaks. Ran service mode, no error codes. Ran through service mode, no leaks. No leaks from valve or hoses, drain pump good. Leveled unit. Op test ok"

Near Cecelia Dr, Parma, OH 44134
David R.

David R.

WASHER WHIRLPOOL DLW330RAW "Put belt on. Unit would agitate but not spin. On the phone with BB to see what else was wrong. Basket not moving freely, nothing underneath. Will need a new transmission and bearings. Transmission not available 27001035."

Near Johnson Dr, Parma, OH 44130
Gabriel P.

Gabriel P.

DRYER MAYTAG MGDC215EW2 "Check blower housing fuse has continuity,check vent is mild clogg took picture also check power outlet 120 also check temp inside 344 also check temp coming out of unit 161 also check blower housing clear took picture also where unit are is 45 degrees all pass ,opt test ok customer might call back for second tech opinion"

Near Orchard Ct, Sheffield Lake, OH 44054
Dan H.

Dan H.

WASHER AMANA NTC3500FW00 "Customer complaint that unit is leaking and has a burning rubber smell and is not spinning, Found a pair of shorts wrapped up in motor, found drain hose loose from pump causing leak, removed shorts, unit spins, tightened drain hose, no leaks, op test good"

Near Library Ave, Cleveland, OH 44109
David R.

David R.

WASHER MAYTAG MVWB725BW0 "Cc of noise. Went into test mode, bad bearings. Checked to make sure basket would come out. Found out tub cracked a little on bottom and top. Ordering outer tub and hub.** 2 count job.; ordrng 1 W10381078 (outer tub) and 1 W10820039 (hub)"

Near Chippewa Path, North Royalton, OH 44133
Jason N.

Jason N.

RANGE KITCHENAID KEBS207SSS04 "Cc unit not hot enoughCustomer stated both upper and lower are not heating up to set temps according to his oven thermometer. Ran bake test on both upper and lower to 300 degrees, both cavities reading approx. 285 after preheat and cycle. Set calibration on both to +30. Retested bake, both cavities reading 305-310 degrees. Op test good."

Near Penny Ln, Chagrin Falls, OH 44023
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 "CC that there was leaking from the dispenser and the bottom ice maker is not making ice. Cycled the water dispenser several times and the ice dispenser, no leaking. Found the bottom ice maker turned off. Cycled the ice maker, good. Could not duplicate the water leak. Optest ok."

Near Edgewater Dr, Cleveland, OH 44102
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL RST2200FAM "Went to install motor, found design changed and the new motor does not have a place to mount the bracket. Called BJ he stated the part looks like it does in the parts look up and to call whirlpool. Called whirlpool tech line spoke with mike. Advised him of the issue, he stated we are going to have to contact out parts distributor and advise them we need more instructions and let them know this part does not fit this unit. Called BJ back. He stated to advise the customer we are not going to be able to repair ; saved tckt"

Near Sunset Dr, Warrensville Heights, OH 44122
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL MZD2752GRW CC that there is ice I. The bottom of the freezer and it leaks. Found the drain hole is blocked with ice steamed out the drain hole. Used a copper wire around the drain hole and heater. Optest ok.

Near Wooster Rd, Rocky River, OH 44116
Jeff M.

Jeff M.

RANGE WHIRLPOOL KGRT607HBS6 Installed new part unit op tested good

Near Chadbourne Rd, Shaker Heights, OH 44120
Corey L.

Corey L.

RANGE FRIGIDAIRE FFEF3043LSK "Customer complaint bake not working, element was changed and did not fix, power to unit is correct, found control relays failed for bake and broil, unit needs new control ; ordrng 1 316455400 (clock,timer 122.62), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Clague Rd, Westlake, OH 44145
Corina B.

Corina B.

DISHWASHER KITCHENAID KDTM354DSS5 CC that the unit will not start. Checked power at the control 120 volts. Replaced the ui. Raised the drain hose under the sink. . Optest ok

Near Marian Ln, Rocky River, OH 44116
Brian M.

Brian M.

DRYER MAYTAG MEDB835DW4 Cc unit making a noise Found blower wheel to be nicking a long screw that was in blower it housing Blower wheel has a small knick but nothing damaging or effecting wheel Replaced long screw with a short screw Ran test cycle OP TEST OK Customer stated he would like to have the wheel just Incase for the future ; ordrng 1 WP697772 (blower wheel)

Near Apple Orchard, Rootstown, OH 44272
Jeff M.

Jeff M.

DISHWASHER WHIRLPOOL WDF520PADM7 The unit was unlvl. I relvl the unit op tested good.

Near Orchard Rd, Cleveland Heights, OH 44121
Jason N.

Jason N.

WASHER DUET WHIRLPOOL WFW92HEFW0 "Cc unit codes and not startingRan diagnostics, confirmed code f1e1 for main control acu error. Replaced acu using customer supplied pre Id part. Op test no good. Error f1e1 returned. Checked connections on acu and expansion board, checked power in from filter to acu and expansion. Good power. Retested. Unit auto test good, no error. Op test good."

Near Eaton Rd, University Heights, OH 44118
Gabriel P.

Gabriel P.

RANGE KITCHENAID KODE500ESS02 Whirlpool order the wrong element she need the broil element for upper oven also seal is burn will need that replace and customer wants all three rack replace I told her we will put it in but is not a guarantee that it will be cover ordering ; ordrng 1 W10554531 (rack-oven) and 1 W10804429 (elmnt-brol) and 1 WPW10282960 (gasket-ovn) and 2 WPW10554526 (rack-oven)s

Near Legacy Pointe Pkwy, Avon Lake, OH 44012
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Cc unit water dispenser still drippingReplaced water line John guest connector under door hinge cover using truck stock connector. Watched dispenser for 15 min. No drips from dispenser. ; used 1 TJ80-56 (5/16" X 1/4" JOHN GUEST FITT) from stock

Near Pheasant Ct, Solon, OH 44139
Dan H.

Dan H.

DRYER WHIRLPOOL WED500DW2 "Customer complaint that unit is not shutting off, confirmed, found timer motor not working, timer motor is receiving 120vac , unit needs new timer; ordrng 1 WPW10185992 (timer)"

Near Dales Ct, North Royalton, OH 44133

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