We serviced a
JENN-AIR WALL OVEN
Model JJW3830DP01
Near Avon Lake, OH 44012
Angel
Job Details: 01/11/2022
Replaced harness explained to customer to monitor for now to see if harness fixes issue from what whirlpool techline explained. Opt test ok.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Cleveland Heights, OH 44118
Jason N
Job Details: 01/11/2022
Cc unit needs updated heater installed. Installed updated heater element using customer supplied pre Id part. Op test good.
We serviced a
WHIRLPOOL DRYER
Model WGD4815EW2
Near Fairview Park, OH 44126
Angel
Job Details: 01/11/2022
Cc that unit was left on and when they came back home after several hours it was still running hut hasnt done it since. Unit has good airflow and vent was cleaned out customer stated. Explained to him that the timer could be going bad. Ordering timer.; ordrng 1 WPW10185981 (Timer)
We serviced a
WHIRLPOOL WASHER
Model LAT8826AAE
Near Cleveland, OH 44121
Jason N
Job Details: 01/11/2022
"Cc going out of balanceChecked tub balance ring and hub, both checked good. Unit needs base pads replaced. ; ordrng 1 203956 (Damper pads)"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Cleveland, OH 44109
Angel
Job Details: 01/11/2022
Cc that unit was grinding when unit starts. Started unit up on a normal cycle and when it went into a agitation it started grinding. Looked under washer and found pulley completely off and stripped. Replaced cam and pulley used lock tight on nut to secure and tested unit. Also leveled unit for customer and recommended no more than 6 to 8 regular bath towels for a full load and 1 to 2 tablespoons of detergent to wash clothes. Opt test ok.; used 1 W10721967 (PULLEY) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM03
Near Cleveland, OH 44143
Jason N
Job Details: 01/11/2022
Cc unit lights flickering. Confirmed LED flickering in ff section. Replaced LED modules using customer supplied pre id part. Illumination stable in ff section. Op test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Richmond Heights, OH 44143
Jason N
Job Details: 01/11/2022
Installed ice maker. Reset ice maker faults. Ran manual harvest test. Ice maker harvest test good.
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Euclid, OH 44132
Jason N
Job Details: 01/11/2022
"Cc unit set off carbon monoxide detector. Customer stated detector went off while using the oven, had gas company come out and they said it was the range based on their detectors. Checked flames on unit, cooktop burners and oven flame look good, proper blue indicating proper combustion, no yellow or orange. No soot or carbon buildup on or around surfaces. Customer stated he bought a new carbon monoxide detector but hasnt used the unit yet since, wanted to be sure unit is safe to operate. Advised customer unit looks to be operating properly at this time."
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Willowick, OH 44095
Jason N
Job Details: 01/11/2022
"Cc unit not washing properlyRan diagnostics, no codes store, auto test passed, no issues. Ran quick wash cycle in entire using 5 towels. Unit sensed, filled, and spun out properly. Called WP techline, Chris, confirmed unit is working a designed, documented."
We serviced a
WHIRLPOOL WASHER
Model WTW8540BW0
Near Geneva, OH 44041
Dan H
Job Details: 01/11/2022
"Customer complaint of buzzing noise and ld error, ran diagnostics found f32(long drain) error code, ran test cycle, unit is not draining, no power from control to pump, unit needs new control, part is no longer available ; ordrng 1 W10591283 (Cntrl)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHW02
Near Garrettsville, OH 44231
Brian M
Job Details: 01/11/2022
Installed gaskets and baffle OP Test Ok
We serviced a
GE STACK W/D
Model GUD27ESSM1WW
Near Avon Lake, OH 44012
Marie V
Job Details: 01/11/2022
"Replaced water valve, tested unit, not dripping. Op test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS01
Near Rocky River, OH 44116
Gabriel P
Job Details: 01/11/2022
"Motor damper making noise giving estimate she will not fix she can live with noise ; ordrng 1 WPW10594329 (Motor damper), used 1 SENIORDISCOUNT (senior discount), and 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAW04
Near Mentor, OH 44060
Corina B
Job Details: 01/11/2022
Disconnected the power supply light. Reconnected the wires stopped strobing. Called BJ to replace the main led light. Replaced the led light. Opt test ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL DRYER
Model WED6620HC1
Near Cleveland, OH 44111
Angel
Job Details: 01/11/2022
Replaced ui and control started unit up and was working as designed. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model MSD2572VEW01
Near Westlake, OH 44145
Angel
Job Details: 01/11/2022
"Cc that unit is not cooling but when you tap the thermostat it starts working. Verified and made sure wires were not loose on it tapped and started working will need thermostat replaced. Gave customer estimate and said its time for a new unit with warranty.; ordrng 1 WP2315562 (Thermostat), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
CROSLEY WASHER
Model VAW3584GW1
Near Cleveland, OH 44128
Manny
Job Details: 01/11/2022
"Cc unit not working, unit was unhook from water and power hooked unit to water and power ran diagnostics found error code F7E5 for shifter fault, motor is really loud, unit will need a drive motor, office to contact customer for next appointment ; ordrng 1 W10890624 (motor-drve)"
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Cleveland, OH 44125
Manny
Job Details: 01/11/2022
"Cc unit no water coming in confirmed not water, replaced pre id valve, opt test ok. Cux wants to replace inlet hoses; saved tckt"
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Brook Park, OH 44142
Manny
Job Details: 01/11/2022
"Cc unit is not draining my clothes and unit is walking when spinning, found unit really unleveled, ran diagnostics no error codes found, leveled unit and ran 6 large towels until they got soaked and switched to drain and spin, unit is spinning normally no more unbalanced or walking. Opt test ok. Attached pop"
We serviced a
WHIRLPOOL RANGE
Model WFE550S0HZ1
Near Cleveland, OH 44130
Angel
Job Details: 01/11/2022
Replaced switch tested unit. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM
Near Lorain, OH 44053
Angel
Job Details: 01/11/2022
"Cc that units control board was bad and had short lights were not working or ice maker. Verified all switches and found that the switch on the right hand side pantry door was not pressing on the switch properly causing it to leave the door ajar light on the display and lights to go out. Made sure that unit did not have any obstructions and set bin properly and started working as should lights came back on also checked ice maker for error codes and had none so i did a harvest and fill test passed recommended customer to monitor for now but unit started up and does not have a short, and if it happens again he will need that switch for the pantry door. Opt test ok.; ordrng 1 W11384469 (Switch), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GB2FHDXWB05
Near Strongsville, OH 44136
Marie V
Job Details: 01/11/2022
"Cc that the unit is not cooling and that is leaking. Took temps 57* fresh food and 45* freezer. No frost pattern, looked up for a leak , unit had sealed system done years ago, no leaks. Told cust that it will need a filter drier, gave estimate, he said continue with the repair. Replaced filter drier, pulled unit into a 28 vacuum. Good pressure after filling up with 5.0 oz r134a . Also cleared out drain tube that was clogged. Advice cust to allow 24 hours to get to normal temps. Op test ok; used 1 WPW10143759 (DRIER) from stock"
We serviced a
GE DRYER
Model GTDP180ED0WW
Near East Cleveland, OH 44112
Jason N
Job Details: 01/11/2022
"Cc unit not turning on Checked unit over for power to door switch, start button and timer contacts. Found timer contacts for motor not closing. Unit needs timer. ; ordrng 1 WE4M533 (Timer)"
We serviced a
GE RANGE
Model PGB995SET2SS
Near Madison, OH 44057
Dan H
Job Details: 01/11/2022
"Installed new lower oven igniter, op test good, upper oven igniter was recieved damaged (see pic), reordering igniter ; ordrng 1 WB13X25263 (Igniter)"
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near North Royalton, OH 44133
David R
Job Details: 01/11/2022
"Replaced timer. Ran and watched, dial moving correctly. Good. Op test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Elyria, OH 44035
Gabriel P
Job Details: 01/11/2022
Found defective connector on evaporator harness thats why heater not turning on when on defrost steam ice order harness ; ordrng 1 W11581973 (Harness)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Avon, OH 44011
Gabriel P
Job Details: 01/11/2022
"Found filter housing not releasing pressure gave estimate customer will call whirlpool for coverage being online 1 an 1/2 year old ; ordrng 1 WPW10394053 (Housing), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS1
Near Broadview Heights, OH 44147
David R
Job Details: 01/11/2022
"Put new control in. Found harness burnt at connection as well. Tried splice wires, did not work, heard new control crackle inside and smoke a little. Customer wants to order new harness and will also need to order another control out ; ordrng 1 W10854225 (Control) and 1 W11027902 (Harness)"
We serviced a
MAYTAG DRYER
Model MED6630HW0
Near Mentor, OH 44060
Corina B
Job Details: 01/11/2022
"CC that there is a squealing noise. Confirmed. Found the idler pulley and support rollers worn. Replaced the dryer repair kit from t/s. Opt test ok ; used 1 4392067 (DRYER REPAIR KIT), and 1 Zoom spout from stock"
We serviced a
GE RANGE
Model JK3800SH4SS
Near Roaming Shores, OH 44084
Brian M
Job Details: 01/11/2022
Cc of error but did not remember what it was exactly At arrival unit was on but they lost power for several minutes once booted back up I found no stored errors and test bake to 300 was normal Advised to watch OP Test Ok
We serviced a
WHIRLPOOL MICROWAVE
Model WMH76719CS0
Near Broadview Heights, OH 44147
David R
Job Details: 01/11/2022
Cc unit door showing open/close error. Needed updated switch kit. Replaced from t/s. Tested. Good. Op test ok. ; used 1 W11244490 (INTERLOCK SW KIT) from stock
We serviced a
MAYTAG WASHER
Model MVWB835DW0
Near Parma, OH 44129
David R
Job Details: 01/11/2022
"F7E3 motor drive module over current error, F6E3 communication error. Ran diagnostics mode and grinding sound when agitating coming from gearcase. Went through tech sheet. Main control not sending out 120 on motor circuit. Slider is cracked and gearcase leaking. Gave estimate to customer, customer paid SVC only. Do not order parts ; ordrng 1 W11100602 (Control) and 1 W10902814 (Washplate) and 1 W10734521 (Slider) and 1 W11455453 (Gearcase), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DRYER
Model MEDB850YW0
Near Painesville, OH 44077
Dan H
Job Details: 01/11/2022
"Installed new lint grille, op test good"
We serviced a
MAYTAG WASHER
Model MVW6230HC2
Near Fairport Harbor, OH 44077
Corina B
Job Details: 01/11/2022
"CC that the unit is not starting a cycle. Confirmed found the drain hose on the ground. Raised the drain hose, started a cycle. Opt test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHV02
Near Chardon, OH 44024
Brian M
Job Details: 01/11/2022
Cc no ice Removed icemaker found a piece of foam in the ice maker fill cup clogging the path Removed foam OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Cleveland, OH 44102
Jason N
Job Details: 01/11/2022
"Installed door switch and auger impeller. Original auger impeller in unit was too short, causing wear and slippage on ice container coupler, replacement is correct size. Advised customer ice container has been ordered and that they can install when it arrives. ; saved tckt"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFHB2751TF8
Near Cleveland, OH 44120
Manny
Job Details: 01/11/2022
"Cc going through a divorce and ex wife damaged the unit, found water line cut in different places, mullion is loose, shelf falling off missing wheel, both door gaskets are damaged. Customer wanted me to add the door but explained that doors are fully functional and the dents and scratches dont affect the functionality of the doors so warranty wont cover if is not an functional issue. Office to contact customer to schedule next service appointment.; ordrng 1 241965906 (tube-water) and 1 242036306 (Mullion) and 1 5304508067 (Shelf) and 1 241920106 (Fill tube) and 1 242220119 (tube-water) and 2 241778307 (gasket-refr door)s and 2 241806601 (connector-water)s"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Maple Heights, OH 44137
Jason N
Job Details: 01/11/2022
"Installed capacitor. Ran manual spin test, checked good. Ran auto test, all functions passed. Op test good."
We serviced a
JENN-AIR RANGE
Model JGS9900CDB00
Near Aurora, OH 44202
Brian M
Job Details: 01/11/2022
Cc unit clicking Found front right burner not igniting properly Burner is no longer available
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Ravenna, OH 44266
Brian M
Job Details: 01/10/2022
Cc unit not dispensing water Found water line frozen Cleared line OP Test Ok
We serviced a
AMANA RANGE
Model AGR5330BAS3
Near Lorain, OH 44052
Marie V
Job Details: 01/10/2022
"Cc that the unit is leaking gas. No gas hooked up to unit. Inspected all gas lines and connections. Found one gas line from regulator to valve would not sit all the way. Ordering regulator, gas valve and gas line. ; ordrng 1 W10512963 (Tubing gas) and 1 WP98014893 (Valve gas) and 1 W11346659 (Regulator)"
We serviced a
MAYTAG DISHWASHER
Model MDB8949SBM3
Near Euclid, OH 44117
Jason N
Job Details: 01/10/2022
"Installed console control. Ran wash test, all console functions working normally. Op test good."
We serviced a
KITCHENAID DISHWASHER
Model KDPE334GPS0
Near Kirtland, OH 44094
Jason N
Job Details: 01/10/2022
Installed upper rack rails. Upper rack function restored. Op test good.
We serviced a
WHIRLPOOL DRYER
Model WED4950HW
Near Cleveland, OH 44135
Gabriel P
Job Details: 01/10/2022
"Found vent clogged out side clear out,opt test ok show customer the video also advise to replace vent cause is fire hazard"
We serviced a
WHIRLPOOL RANGE
Model WEG745H0FS0
Near North Royalton, OH 44133
Manny
Job Details: 01/10/2022
"Replaced parts listed, opt test ok!"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near North Royalton, OH 44133
Angel
Job Details: 01/10/2022
Cc that handle was loose. Confirmed handle was loose i took apart door and had the side bracket screws loose and handle screws loose as well retightened assembled everything back tested door. Opt test ok.
We serviced a
WHIRLPOOL DRYER
Model NED4600YQ1
Near Cleveland, OH 44113
Manny
Job Details: 01/10/2022
"Cc unit is squeaking, found damaged rollers and belt unit will need repair kit, customer will not proceed with the repair, if they decide to repair theyll give the office a call.; used 1 4392065 (DRYER REPAIR KIT), and 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DRYER
Model WGD8127LC1
Near Geneva, OH 44041
Dan H
Job Details: 01/10/2022
"Customer complaint that unit is not heating, confirmed, found 120vac to igniter, igniter is not glowing, installed new igniter, op test good ; used 1 279311 (IGNITOR) from stock"
We serviced a
WHIRLPOOL DRYER
Model MED5500FW0
Near Ashtabula, OH 44004
Dan H
Job Details: 01/10/2022
"Customer complaint of squealing noise, Confirmed, unit needs dryer repair kit; ordrng 1 4392067 (Dryer repair kit), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW8040DW4
Near Ashtabula, OH 44004
Dan H
Job Details: 01/10/2022
"Customer complaint that no water is entering tub, ran diagnostics found f8e1(long/no fill) error code, found cold water valve not opening, cold water valve is receiving 120vac , unit needs new valve assembly, customer does not want repair at this time ; ordrng 1 W11220230 (Valve), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE RANGE
Model JMP28B0W2AD
Near Mentor, OH 44060
Corina B
Job Details: 01/10/2022
"CC that the unit is not turning on. Confirmed, pulled unit out, checked the terminal in the conduit 0 volts. Will need an electrician."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Mentor, OH 44060
Jason N
Job Details: 01/10/2022
"Cc unit ff door squeaks when opened or closedConfirmed ff door squealing when opening or closing. Found hinge is dry unlubricated. Pulled door off and packed hinge receiver with lithium grease. Reinstalled door. No abnormal noises heard when opening or closing door, op test good."
We serviced a
KITCHENAID DISHWASHER
Model KDTE204EPA4
Near Chesterland, OH 44026
Jason N
Job Details: 01/10/2022
"Cc unit not cleaning dishesRan diagnostics, found code 4-3 for motor not running and 2-1 for UI stuck key. Ran diagnostics cycle test, wash motor did not turn on. Unit needs wash motor/pump assembly. ; ordrng 1 WPW10605058 (Wash motor/pump)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302EPA02
Near Gates Mills, OH 44040
Manny
Job Details: 01/10/2022
"Cc right gasket is ripped and mullion hits the door, replaced gasket and mullion, mullion still hitting the door, ordering mullion receiver block.; ordrng 1 W11024160 (trim-brkr)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706EBS01
Near North Benton, OH 44449
Brian M
Job Details: 01/10/2022
"Cc no ice ran through service sheet on icemaker could not find an issue Called whirlpool they Suggested its a temp issue found temps to be high in freezer and that there is a little heavy frost on coils Ran a self defrost and dropped temps in freezer Advised to watch and if still no improvement then it will be a fan kit replacementQuoted customer for parts; ordrng 1 W11249952 (motor-evap), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
AMANA DISHWASHER
Model ADB1400AGS3
Near Cleveland, OH 44111
Gabriel P
Job Details: 01/10/2022
Found bad drain hose installed the drain hose goes down to basement so everytime it fills it will siphon water out advise to re install drain hose
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS03
Near North Royalton, OH 44133
Angel
Job Details: 01/10/2022
Cc that unit in the ff section is not cooling. Took temperatures and freezer was at -5* and ff section was 55*. Ran the thermistor tests and was good also ran fan tests and good as well so i ran the compressor on high speed on diagnostics and compressor would get to 144watts but would drop to 88watts. So i called BJ because did not make sense with the temperatures unit had and had me do test 38 again and same results BJ asked me to call techline spoke with Joel and explained issue and said that the unit has to be packed up to 70% of food at the least and if that doesnt work to replace evaporator cover with fan and thermistor. Called BJ again and we decided to replace main control board and evap cover ordering parts. Office to reschedule part out of stock.; ordrng 1 W11533213 (Control kit) and 1 W11395558 (Evap cover)
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Broadview Heights, OH 44147
Angel
Job Details: 01/10/2022
Replaced inlet valve ran calibration and auto test. Opt test ok.; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL DRYER
Model WED5100HW2
Near Cleveland, OH 44113
Angel
Job Details: 01/10/2022
Cc that unit is taking more than once to dry clothes. Verified power and was good. Ran diagnostics no error codes. Ran unit and temperatures are correct and cycling as should. Asked customer what cycles is he using and said cycles with the moisture sensors with mixed or small loads. Explained to him that he can not use the auto cycles with mixed loads small loads or comforters because the moisture sensor will not detect all the clothes correctly leaving them wet explained he will have to use the timed dry only use auto dry with stuff that are all the same like towels or jeans. Unit working as designed let him know if anything to give us a call. Opt test ok.
We serviced a
MAYTAG WASHER
Model MVWB835DC4
Near Cleveland, OH 44124
Manny
Job Details: 01/10/2022
"Cc detergent cap fell in between tub and basket, detergent cap was on the tub ring."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFSS2615TS5
Near Euclid, OH 44123
Corina B
Job Details: 01/10/2022
"Recovered refrigerant, replaced compressor and drier, pulled 28vac w/ pump, watched, good, charged 5.5oz r134a, unit cooling, pressures good. Found the condenser fan not turning on 120 volts going to the fan. Will need a condenser fan. Used a small fan to keep the compressor cool. ; ordrng 1 242018304 (Condenser fan), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID MICROWAVE
Model KMHC319EBS4
Near Avon Lake, OH 44012
Angel
Job Details: 01/10/2022
Replaced thermostat and unit still did same issue so i replaced magnetron and unit worked. Heating properly as well. Opt test ok.
We serviced a
MAYTAG RANGE
Model MER6600FZ3
Near Lyndhurst, OH 44124
Manny
Job Details: 01/10/2022
"Replaced part listed, opt test ok"
We serviced a
WHIRLPOOL RANGE
Model KFGC506JSS01
Near Solon, OH 44139
Jason N
Job Details: 01/10/2022
"Cc unit has a burner that doesnt light properly Confirmed RR burner not igniting within a proper time, will sometimes take up to 10 seconds to ignite. Adjusted valve for more gas flow, did not make a difference. Cap and burner head checked good for proper install. Ordering valve manifold. Part not showing in stock at Marcone, office to contact customer with next service date. ; ordrng 1 W11384739 (Valve manifold)"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Solon, OH 44139
Jason N
Job Details: 01/10/2022
"Cc unit beeping and will not start a cycleCustomer stated unit stopped working and started beeping, unplugged for awhile and was able to run 1 wash cycle, then it happened again. Customer also stated they had a leak from the water supply line under sink which caused damage to their cabinet. They repaired the water supply line under sink. Ran diagnostics on unit, found code f8e4 for overflow. Found some water in bottom drip tray, cleared out. Ran wash cycle test for 20 minutes. Unit did not leak, no signs of water under unit. Could not duplicate overflow issue at this time. Found water filter not installed properly in unit, possible interference with lower spray arm causing water to flow towards door."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS02
Near Chagrin Falls, OH 44022
Jason N
Job Details: 01/10/2022
"Cc unit not cooling Customer stated unit not cooling in the ff section. Found no air circulation in ff section, small amount of ice buildup on ff evaporator cover. Ran ff fan test 57, fan turned on, ran manual defrost test, heater circuit turned on. Ran thermistor tests, 1-3, found evaporator thermistor reading high at 46 degrees, out of range. Unit needs ff cover assembly.; ordrng 1 W11395558 (Evaporator cover assy)"
We serviced a
WHIRLPOOL WASHER
Model MVWB766FW0
Near Shaker Heights, OH 44122
Manny
Job Details: 01/10/2022
"Cc unit not spinning clothes and clothes are soaked at the end of the cycle, ran diagnostics and found error code F0E3 for overload, ran cycle and noticed unit spinning really slow, leaned unit back and removed rotor, noticed stator has rust on every winding, ordering rotor and stator. Office to reach out to schedule when parts arrived. ; ordrng 1 W10754158 (motor stator) and 1 W10754161 (motor rotor)"
We serviced a
WHIRLPOOL COMPACTOR
Model TC8700XYP3
Near Chagrin Falls, OH 44022
Jason N
Job Details: 01/10/2022
"Cc unit stuck, will not workSwitched unit to on, pressed start button. Unit stuck in mid cycle, able to retract. Looks like possible liner and folded up and jammed ram. Removed liner. Cycled unit several times. Unit is working normally. Lubricated gears and drive chain. Op test good."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH53520CS
Near South Euclid, OH 44121
Manny
Job Details: 01/10/2022
"Cc unit not working, unit pulling 12amp, diode has a crack and thermostat its coming off its housing, unit will need a magnetron,diode and thermostat. Customer will not proceed with the repair.; ordrng 1 W10818686 (Magnetron) and 1 W10479657 (Thermostat) and 1 W11256462 (Diode), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Kingsville, OH 44048
Dan H
Job Details: 01/10/2022
"Customer complaint that unit is not starting, confirmed, unit keeps beeping and saying please rotate knob to an available cycle, found knob not working on user interface key test, unit needs new user interface , part is out of stock so not scheduling return appointment ; ordrng 1 W11478526 (Ui)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHN0
Near Cleveland, OH 44105
Gabriel P
Job Details: 01/10/2022
"Unit is filling and drain but pump stay humming also found error 4-3 wash motor faulty ; ordrng 1 W11087376 (Pump), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Brooklyn, OH 44144
Gabriel P
Job Details: 01/10/2022
Confirm no water coming out also when dispensing water you can hear valve humming but no water check valve no good also housing defective ordering ; ordrng 1 WPW10341320 (Valve) and 1 W11512399 (Valve) and 1 WPW10394053 (Housing)
We serviced a
MAYTAG WASHER
Model MHW5630HW2
Near Dorset, OH 44032
Dan H
Job Details: 01/10/2022
"Customer complaint that unit is shaking, ran drain and spin cycle with wet load, no unusual shaking observed, unit is operating as designed"
We serviced a
WHIRLPOOL WASHER
Model WTW7000DW
Near Kent, OH 44240
Brian M
Job Details: 01/10/2022
"Cc of error Found UI to only respond doing service mode and only for error sFound f6e2 and f6e1 Miscommunication errors Will need UI and control ; ordrng 1 W11182871 (cntrl-elec) and 1 W11106748 (console), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVW6230HW1
Near Ravenna, OH 44266
Brian M
Job Details: 01/10/2022
Cc of low water flow Found cold clogged Replaced valve using truck stock OP Test Ok ; used 1 W11165546 (VALVE) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS03
Near Aurora, OH 44202
Brian M
Job Details: 01/10/2022
Cc no cool Found freezer functioning fine but fridge section fan will only run in test mode and dispenser only works in test mode Needs control board kit Office to schedule parts not in stock ; ordrng 1 W11533213 (Control kit)
We serviced a
MAYTAG WASHER
Model MVWB725BW0
Near Chagrin Falls, OH 44023
Brian M
Job Details: 01/10/2022
Cc lid not locking Found lock malfunction Replaced lid latch OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
MAYTAG DRYER
Model MGDB765FW0
Near Cleveland, OH 44135
Marie V
Job Details: 01/10/2022
"Replaced thermal fuse, check vent outside is clear. Op test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW0
Near Cleveland, OH 44135
Marie V
Job Details: 01/10/2022
"Cc that the unit has the motor that it wont stop running. Plugged in unit me drain pump started going, cust told me that she did a soak cycle and nothing happened later so she removed t.he water out little by little and then took the towels out of the unit. Unit entered float mode, cust said that she was pressing cancel for 3 seconds and it would not work. Explain that it usually takes more that 3 seconds, do it for like 8 seconds that for sure it will cancel. Ran diag no error codes. Gave cust few tips, load size and detergent amount. Ran a automatic test and I was able to hear the belt starting to go. Replaced from T/S. Op test ok; used 1 WPW10006384 (BELT) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Garfield Heights, OH 44125
Marie V
Job Details: 01/10/2022
Cc that the freezer is too cold and fresh food section is not cooling. Confirmed. Found fan on evaporator not working. Verify power at the fan has 120V. Replaced fan from T/S. Op test ok.Advice cust to allow unit 24 hours to get to normal temps on fresh food. ; used 1 WP2315539 (MOTOR-EVAP) from stock
We serviced a
MAYTAG DRYER
Model MGDB765FC0
Near Sheffield Lake, OH 44054
Angel
Job Details: 01/10/2022
Replaced seal tested unit. Opt test ok.
We serviced a
KITCHENAID COOK TOP
Model KECC607BBL02
Near Lakewood, OH 44107
Marie V
Job Details: 01/10/2022
"Cc that the stove was been used and stopped working, when arrived unit is showing F1E0 error code on display. f1E0 replace UI. Gave estimate to cust. Cust paid for parts and SC. ; ordrng 1 WPW10545370 (UI), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ1
Near Middleburg Heights, OH 44130
Gabriel P
Job Details: 01/10/2022
Found pump good and seal on dispenser out a little but correct issue is working as designed but found arm broken not allowing water to go up ordering arm ; ordrng 2 W10803178 (Arm)s
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Painesville, OH 44077
Dan H
Job Details: 01/10/2022
"Recovered refrigerant, installed compressor , evaporator,and filter drier, brought system into a 28 vacuum, watched 15 minutes, no change on gauges, recharged unit with 5.5 oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; used 1 Tjaf1200, 2 W10890087 (Lok ring), 1 W10890087 (Lok ring), and 1 W10890099 (Lok ring) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ0
Near Olmsted Falls, OH 44138
Gabriel P
Job Details: 01/10/2022
"Customer complaint of bake sparking but not lighting check harness is good check ignitor is good check voltage from control to dsi board good check coils on valve they both had 217/ohms they are good call bj senior tech we found dsi board not send Voltage to valve ordering ; ordrng 1 W11162730 (Dsi board), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
JENN-AIR SXS REFRIGERATOR
Model JSC24C8EAM00
Near Lakewood, OH 44107
Marie V
Job Details: 01/10/2022
"Replaced water line, tested water. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ00
Near Mentor, OH 44060
Dan H
Job Details: 01/10/2022
"Installed new freezer section led module, op test good"
We serviced a
JENN-AIR RANGE
Model JGRP548WP01
Near Columbia Station, OH 44028
Gabriel P
Job Details: 01/10/2022
"Found broil on top working also botton burner ignitor sparking but not lighting ; ordrng 1 W10888661 (Control), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5900SB0
Near Cleveland, OH 44108
Manny
Job Details: 01/10/2022
Replaced parts listed. Opt test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS20XVMS00
Near Sheffield Lake, OH 44054
Angel
Job Details: 01/10/2022
Reclaimed refrigerant replaced compressor and uv drier put into a vacuum and recharged with 5.25oz of r134a explained to customer to wait at least 24hrs for proper cooling. Opt test ok.
We serviced a
WHIRLPOOL DRYER
Model WED72HEDW1
Near Painesville, OH 44077
Dan H
Job Details: 01/10/2022
"Customer complaint that unit is not heating, started timed dry, unit is heating, unit is making a loud rattling noise, found roller worn, unit needs new dryer repair kit , installed rollers,pulley, and belt, op test good; used 1 4392067 (Dryer repair kit) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED8500DC3
Near North Ridgeville, OH 44039
Marie V
Job Details: 01/10/2022
Replaced control and Ui. New Control is not responding. Will need to reorder. Brought control for return.; ordrng 1 WPW10739349 (Control)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Mentor, OH 44060
Corina B
Job Details: 01/07/2022
"Replaced the harness and drain hose. Started a cycle several times, drained each time. Opt test ok."
We serviced a
FRIGIDAIRE RANGE
Model FGEW3065PBD
Near Willoughby, OH 44094
Corina B
Job Details: 01/07/2022
"CC that the turkey bag spilled and the oven stopped working. Confirmed. Found the control and wires, burnt. Will need a new control and harness. ; ordrng 1 5304503761 (Control) and 1 5304490877 (Harness), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DRYER
Model MGD6200KW1
Near Westlake, OH 44145
Marie V
Job Details: 01/07/2022
Cc that the unit is taking more than one load to dry the clothes. Started unit unit heats and cycles on and off. Tried to see the vent outside but it comes out from the roof. Advice cust to have someone to clean the vent, also found the vent behind unit that is not straight and foil vent. Advice cust to replace with rigid metal or flexible metal vent."
We serviced a
WHIRLPOOL DRYER
Model WGD6400SW0
Near Brook Park, OH 44142
David R
Job Details: 01/07/2022
"Replaced blower wheel and motor. Tested, good. Op test ok"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Geneva, OH 44041
Dan H
Job Details: 01/07/2022
"Customer complaint of shaking, ran diagnostics no error codes found, ran high speed spin and heavy agitate, shaking is normal, unit is operating as designed"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Ashtabula, OH 44004
Dan H
Job Details: 01/07/2022
"Customer complaint that unit vibrates a lot , suspension is good, ran diagnostics no error codes found, ran high speed spin and heavy agitate, vibration is normal, unit is operating as designed"
We serviced a
KITCHENAID REFRIGERATOR
Model KBFS22EWWH2
Near Brooklyn, OH 44144
David R
Job Details: 01/07/2022
"Cc unit making noise and light switch broke. Customer said sound has stopped. Went over diagnostics and components, all working and no noise. Gave estimate for damper and light switch. Customer only paid SVC, no parts to be ordered at this time. ; ordrng 1 WPW10594329 (Damper) and 1 W11291138 (Switch), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DRYER
Model MED5630HW1
Near Cleveland, OH 44109
David R
Job Details: 01/07/2022
"Replaced control, found thermal fuse open, replaced from t/s. Good. Op test ok. ; used 1 WP3392519 (THERMAL FUSE) from stock"