Near MENTOR ON THE, Ohio 44060
Jason N
Job Details: 09/13/2019
WASHER WHIRLPOOL WFW5620HW0 "Cc unit not working correctly, unit was run with shipping bolts installedConfirmed shipping bolts still installed. Removed shipping bolts, removed top and back panels, inspected unit for any damage. No damage present."
Near Orange, Ohio 44022
Corey L.
Job Details: 09/13/2019
RANGE WHIRLPOOL KECC607BSS02 "Customer complaint spots on cooktop, confirmed replaced with part sent, op test good"
Near Ravenna, Ohio 44266
Brian M
Job Details: 09/13/2019
REFRIGERATOR WHIRLPOOL WRT771REYW00 Cc of water not dispensing Found bladder frozen Defrosted bladder Water returned as normal Advised on raising temps if it keeps happening
Near Independence, Ohio 44131
Corey L.
Job Details: 09/13/2019
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Customer complaint frost in freezer, confirmed some frost accumulation frz ceiling, found gaps around frz liner, also top of ff gasket is compressed and not sealing heated and trained to cabinet applied petroleum jelly around ff gasket"
Near Seven Hills, Ohio 44131
Corey L.
Job Details: 09/13/2019
SXS REFRIGERATOR WHIRLPOOL GSS26C4XXA00 "Customer complaint lettuce and things in crisper are freezing, temps were -10 frz and ff was 37 on top and 32 on bottom, customer has food too far back blocking airflow in both frz and ff, also found foam rectangle taped to liner behind bottom drawer not
Near University Heights, Ohio 44118
Dan
Job Details: 09/13/2019
REFRIGERATOR KITCHENAID KRFF707ESS01 "Customer complaint of ice build up in fresh food section found fresh food section evaporator frozen solid, unit needs new evaporator fan with thermistors and control; ordrng 1 W10843055 (cntrl-elec) and 1 W11033168 (harns-wire)"
Near Brecksville, Ohio 44141
Corey L.
Job Details: 09/13/2019
REFRIGERATOR WHIRLPOOL WRT311FZDM01 "Customer complaint noises coming from freezer and showed video, advised there would be a svc charge of 94.95 plus tax if unit is not covered, the noise customer is hearing she hears intermittently, sound like refrigerant running through lines after a def
Near North Royalton, Ohio 44133
Corey L.
Job Details: 09/13/2019
WASHER WHIRLPOOL GHW9150PW0 "Customer complaint of a noise in washer, found drum loose inside tub, unit would need new outer and inner tub asm, verbally quoted part price and customer will be purchase a new unit and does not want repair"
Near Highland Heights, Ohio 44143
Joe O
Job Details: 09/13/2019
REFRIGERATOR KITCHENAID KBFS20EVMS13 "Cc: not cooling/frost buildup in freezerFound ff temps at 44 degrees and freezer temps at 28 degrees. Found rear wall of freezer has a sheet of frost. Pulled evap cover, found partial frost pattern. Found unit pulling .77 amps, and compressor extremely h
Near Cleveland, Ohio 44115
Dan
Job Details: 09/13/2019
DRYER AMANA NED4655EW1 "Customer complaint that unit is not starting, confirmed, found a sock stuck in blower wheel housing, removed, op test good"
Near Beachwood, Ohio 44122
Jeff M
Job Details: 09/13/2019
RANGE WHIRLPOOL WOS92EC0AS01 Main display board the time is malfunctioning. I set the clock to 4:00 PM set a timer on my phone the oven clock is about a second and a half faster. As in it’s almost like this machine was programmed as 58 seconds are in a minute.; ordrng 1 W10861493 (pa
Near Rocky River, Ohio 44116
Corey L.
Job Details: 09/13/2019
WASHER MAYTAG MHW5100DW0 "Replaced, control, op test good, found hot water line bulging and advised customer the supply lines needs to be replace, also noticed customer has foil style vent, advised this is a potential fire hazard and should be replaced with a semi solid or solid
Near Mayfield Heights, Ohio 44124
Joe O
Job Details: 09/13/2019
RANGE WHIRLPOOL WFG510S0AS2 "Cc: bake not workingFound igniter had sediment built up on it. Cleaned up igniter. Screws for oven bottom stripped. Found door not closing properly. Needs hinges, igniter, and screws; ordrng 2 W10379120 (screw)s and 1 WP9758079 (igntr-oven) and 1 WPW1029
Near North Ridgeville, Ohio 44039
David R
Job Details: 09/13/2019
WASHER MAYTAG MVWX655DW0 "Replaced parts, tested, slight noise. Took everything about. Put back together. Tested in service mode and calibration. Op test ok"
Near Columbia Township, Ohio 44028
David R
Job Details: 09/13/2019
DRYER WHIRLPOOL WED5300VW0 "Cc unit was still running while she opened the door, then unit stopped running. Checked and by passed door switch and unit started running. Found switch pushed to the side, repositioned it and unit is working now. Op test ok."
Near Strongsville, Ohio 44136
David R
Job Details: 09/13/2019
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Cc unit leaking. Looked before putting part in. Ran unit, found water is leaking from supply hose to water valve. Unit is good. Relayed information to customer. Op test ok."
Near Cleveland, Ohio 44109
Dan
Job Details: 09/13/2019
DRYER WHIRLPOOL WED4800XQ0 "Customer complaint that unit is not starting, confirmed, unit is not receiving correct power from supply, advised customer that they need an electrician to correct power supply"
Near Cleveland Heights, Ohio 44118
Corina H
Job Details: 09/13/2019
RANGE WHIRLPOOL WFG515S0EB1 CC that there is uneven temperatures in the oven. Ran test mode all passed. Bake and broil both ignited on first spark. Turned on oven to 350* took temp 15 minutes after the buzzer 350*. Cust is baking with multiple racks. Advised cust to owners manual pa
Near Moreland Hills, Ohio 44022
Joe O
Job Details: 09/13/2019
DISHWASHER MAYTAG MDB7749AWM2 Cc: no powerFound unit is receiving proper powe; ordrng 1 W10811151 (panel-cntl)
Near Cleveland, Ohio 44118
Corina H
Job Details: 09/13/2019
DRYER AMANA NED4655EW1 "Replaced the wheel, cover, motor and housing. Optest ok. Used thermal fuse from t/s. ; used 1 WP3392519 (THERMAL FUSE) from stock"
Near Brecksville, Ohio 44141
David R
Job Details: 09/13/2019
DISHWASHER JENN-AIR JDB2150AWP "Replaced drain pump. Tested, no leaks. Op test ok"
Near Cleveland, Ohio 44132
Jason N
Job Details: 09/13/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Cc unit not making iceRan ice maker diagnostics, found code e2 for motor lost position. Ran manual ice maker motor test. No motor function. Unit needs ice maker.; ordrng 1 W11294907 (icemaker)"
Near Lorain, Ohio 44053
Gabriel P
Job Details: 09/13/2019
WASHER WHIRLPOOL WTW5000DW2 "Ran diagnostic no error code ran calibration and auto test pass,no noise heard,ran drain and spin no noise ,opt test ok"
Near Shaker Heights, Ohio 44122
Jeff M
Job Details: 09/13/2019
WASHER WHIRLPOOL WET4024HW0 The units displaying a e2 abnormal drain. The units for water and will not drain. The drain pump is receiving power needs new drain pump; ordrng 1 W10906604 (pump-water)
Near Olmsted Falls, Ohio 44138
Gabriel P
Job Details: 09/13/2019
RANGE KITCHENAID KSGG700ESS1 "Replace spark harness,no more clicking,opt test ok"
Near Eastlake, Ohio 44095
Jason N
Job Details: 09/13/2019
REFRIGERATOR WHIRLPOOL GSS26C4XXY00 "Cc crack on inner door liner and back wall of unitConfirmed cracks in liner. Horizontal crack across entire back wall of ff section Called wp techline, Said liner repair kit would fix back wall, but unit would need a new door for liner crack in door. Uni
Near Brimfield Township, Ohio 44240
Brian M
Job Details: 09/13/2019
MICROWAVE WHIRLPOOL WMH78019HZ1 Complaint door would not stay closed Found hinge to be bent and pushing door open slightly Adjusted the hinge OP TEST OK
Near Avon Lake, Ohio 44012
Gabriel P
Job Details: 09/13/2019
WASHER WHIRLPOOL GHW9460PW1 "Found the tech sheet ran diagnostic no error ran test c00 pass ran rinse and spin with 4 towels pass calling tech line kept me on hold for 20 minutest so call bj explain the error code customer saw f9 ,over flow ,f11 serial communication error and f6 dri
Near Bay Village, Ohio 44140
Gabriel P
Job Details: 09/13/2019
DISHWASHER KENMORE 665.12763K313 Leaking from the pump will need new pump old one is cracked giving estimate He will not repair
Near Hambden Township, Ohio 44024
Arthur V
Job Details: 09/13/2019
MICROWAVE WHIRLPOOL WOC54EC0HS02 Replaced blower assy. Tested unit. Cleared error codes Ran a bake cycle. Op test good unit reached 350 before leaving.
Near Cleveland, Ohio 44104
Corina H
Job Details: 09/13/2019
WASHER WHIRLPOOL WTW4815EW1 "CC that the unit will not rinse or spin. Ran diag F7E1 – BASKET SPEED FAULT, F8E5 – HOT, COLD REVERSE. Checked the hot and cold lines are reserved. Switched lines. Ran a manual agitate and spin.ran a calibration and the control keeps turning off. Checked
Near Avon Lake, Ohio 44012
Gabriel P
Job Details: 09/13/2019
DRYER MAYTAG MGDC215EW0 "Found roller bearings making noise replace pulley kit,opt test ok also lubricated with zoon spout ; used 1 4392065 (KIT 48.30) from stock"
Near Avon, Ohio 44011
Gabriel P
Job Details: 09/13/2019
REFRIGERATOR WHIRLPOOL WZF79R20DW03 Found frost on top door and cabinet there is and air leaking but gasket is sealing good going to steam gasket and use Vaseline on corners also found another freezer connected on the same outlet the freezer is explain customer that it has to be on its own
Near Elyria, Ohio 44035
Gabriel P
Job Details: 09/13/2019
REFRIGERATOR WHIRLPOOL WRT311FZDB00 "Replace all parts,opt test ok"
Near Kent, Ohio 44240
Brian M
Job Details: 09/13/2019
DISHWASHER WHIRLPOOL WDF750SAYM3 Cc of unit not heating Ran diagnostics found error for open heat circuit and owi not reading temps Ohmed owi it’s not within range Ran auto test found heater to be functioning Needs control and owi
Near Garfield Heights, Ohio 44105
Dan
Job Details: 09/13/2019
WASHER WHIRLPOOL WFW6620HC0 "Customer complaint of shaking , ran diagnostics found f0e5(off balance load) error code, started quick wash cycle with load, No unusual shaking observed, unit is operating as designed"
Near Cleveland, Ohio 44106
Dan
Job Details: 09/13/2019
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Customer complaint that unit is not cooling, fresh food section temperature at 64 degrees, freezer section temperature at 3 degrees, found frost build up in freezer section , called whirlpool techline spoke to mike , recommend s replacing evaporator fan
Near Cleveland, Ohio 44120
Dan
Job Details: 09/13/2019
DRYER AMANA NED4655EW1 "Customer complaint that unit is not starting, confirmed, found start button not mounted properly, no damage, reinstalled, op test good"
Near North Royalton, Ohio 44133
Corey L.
Job Details: 09/13/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Customer complaint ice build up in freezer because seal is not touching on corner, confirmed, found slides failed not springing shut, unit needs both brackets; ordrng 1 W10625067 (bracket LEFT) and 1 W10625068 (bracket RIGHT)"
Near North Royalton, Ohio 44133
David R
Job Details: 09/13/2019
DRYER MAYTAG MEDB835DW4 Found door switch disconnected. Connected back. Unit heated and cycled. Op test ok
Near Shaker Heights, Ohio 44120
Dan
Job Details: 09/13/2019
REFRIGERATOR KITCHENAID KRFC302ESS02 "Customer complaint that doors are not level, leveled unit as best as unit can be leveled, op test good"
Near North Royalton, Ohio 44133
Corey L.
Job Details: 09/13/2019
RANGE KITCHENAID KSGB900ESS1 "Found console damaged, After completely removing packaging, found corner damaged, shipping box was not visibly damaged to indicate a drop when checked on last visit, reordering console; ordrng 1 W10913685 (panl-cntrl)"
Near Strongsville, Ohio 44136
David R
Job Details: 09/13/2019
RANGE WHIRLPOOL WFG525S0HV1 Replaced control and spark module. Tested. Op test ok
Near Rocky River, Ohio 44116
Corey L.
Job Details: 09/13/2019
REFRIGERATOR WHIRLPOOL WRF560SMHZ00 "Customer complaint ice in back of freezer every few days, confirmed, water valve failed, ordering new water inlet valve, customer has bullet piercing valve, advised this is a potential flood hazard and should be replaced with a ball style valve, is reque
Near Lakewood, Ohio 44107
Corey L.
Job Details: 09/13/2019
RANGE KITCHENAID KGRS505XWH04 "Customer complaint oven door came off hinge and cooktop is not working, found left rear burner valve seized, called customer to quote, ok; ordrng 1 WPW10206287 (valve-brnr 106.34), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Mentor, Ohio 44060
Jason N
Job Details: 09/13/2019
RANGE KITCHENAID KSGG700ESS1 "Cc unit displays f1e1 error codeRan diagnostics found codes f1e1 for internal eeprom error and f3e0 for temp sensor fault. Temp sensor reading as shorted in diagnostics, tried resetting control. F1e1 came back after a few minutes. Unit needs control boar
Near Avon, Ohio 44011
Gabriel P
Job Details: 09/13/2019
WASHER WHIRLPOOL WFW95HEXW1 "Found inlet valve leaking show customer a video so she can understand what’s going on giving and estimate she will fix; ordrng 1 WPW10247306 (valve 90.69), used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Lakewood, Ohio 44107
Corina H
Job Details: 09/13/2019
WASHER WHIRLPOOL WTW8240YW0 "CC that there is a loud noise in a spin cycle. Found the bearings are worn. There is oil leaking on the rotor, rps sensor and stator. Will need new bearings, rotor, stator and rps sensor"
Near Rocky River, Ohio 44116
Corina H
Job Details: 09/13/2019
REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Called t/l had run test 6, 38 heater turned on. Replaced the control, harness zipped tied the thermistor and covered Steamed the evap both evaps. Optest ok there are burn marks in the freezer evap. Took pic. Brought core back for return. Optest ok"
Near Bay Village, Ohio 44140
Corina H
Job Details: 09/13/2019
REFRIGERATOR KITCHENAID KSF26C6XYY00 CC that the ff is not cooling. Found the evap fan unplugged. Steamed out evap and plugged fan in. (My fault) optest ok
Near Rocky River, Ohio 44116
Corina H
Job Details: 09/13/2019
REFRIGERATOR KITCHENAID KFCS22EVWH5 CC that the gasket are twisted. Steamed out gaskets. Optest ok.
Near Perry Township, Ohio 44081
Arthur V
Job Details: 09/13/2019
DRYER ROPER RGX4634KQ2 Found gas coils faulty. Replaced with truck stock. Op test good Unit heating now. ; used 1 279834 (COIL) from stock
Near Kent, Ohio 44240
Brian M
Job Details: 09/13/2019
REFRIGERATOR KITCHENAID KBFS22EWMS9 Cc of ice clumping and she recently got a new ice makerFound ice maker making ice properly but temp setting was set to 7 instead of 0 or -1 advised on dropping the temps because it’s most likely clumping when unit goes to defrost and ice melting together.
Near Streetsboro, Ohio 44241
Brian M
Job Details: 09/13/2019
REFRIGERATOR WHIRLPOOL GB2FHDXWQ04 Cc of unit leaking from freezer Found drain pan clogged Found drain tube to be needing the update but not under the special job code Replaced using truck stock cleared drain pan OP TEST OK ; used 1 W10619951 (TUBE-DRAIN) from stock
Near Aurora, Ohio 44202
Brian M
Job Details: 09/13/2019
REFRIGERATOR WHIRLPOOL WRS321SDHW01 Customer showed pop Cc of no cool in fridge Found evap frosted over forced defrost no good found thermistor open Replaced using truck stock Ran forced defrost heater kicked on Defrosted evap OP TEST OK ; used 1 W10902214 (THERMISTOR) from stock
Near Beachwood, Ohio 44122
Dan
Job Details: 09/13/2019
DISHWASHER WHIRLPOOL KDTE304DPA0 "Customer complaint that unit is not cleaning the dishes, placed upright glass in racks, started normal wash cycle, unit filled, incoming water temperature at 77 degrees , found filter no installed completely blocking spray arm, reinstalled filter, o
Near Bainbridge Township, Ohio 44023
Brian M
Job Details: 09/13/2019
DISHWASHER KITCHENAID KDTE304GPS0 Cc of unit not washing Found sump getting power but not running Installed sump assembly Ran test cycle OP TEST OK
Near Ashtabula, Ohio 44004
Arthur V
Job Details: 09/13/2019
WASHER WHIRLPOOL WTW5000DW0 Found unit needs gearcase and hub assy. Unit moving erratic in spin. Customer does not want repaired
Near Shaker Heights, Ohio 44122
Jeff M
Job Details: 09/13/2019
DRYER WHIRLPOOL WED5000DW2 Scraping noise was being caused by a bobby pin I remove the bobby pin unit tested good
Near Cleveland, Ohio 44114
Dan
Job Details: 09/13/2019
OTR MICROWAVE WHIRLPOOL WMH32519FS1 "Installed new capacitor , diode, and magnetron, no outlet available to test unit on"
Near Bainbridge Township, Ohio 44023
Brian M
Job Details: 09/13/2019
REFRIGERATOR KITCHENAID KRFF707ESS01 Installed harness Cleared evap OP TEST OK ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Near University Heights, Ohio 44118
Brian M
Job Details: 09/13/2019
RANGE WHIRLPOOL WGG555S0BS01 Cc cover not on correctly Found burner plate installed incorrectly and cover would sit flush Fixed plate OP TEST OK
Near Lakewood, Ohio 44107
Corina H
Job Details: 09/13/2019
DRYER GE DBSR453EB2WW CC that the unit is not spinning. Found the belt is broken. A lot of water on the drum. The vent has a y connected to another dryer. Advised cust to replace the y to not have moisture traveling to another dryer. Cust does not want to repair.
Near Cleveland, Ohio 44121
Jeff M
Job Details: 09/13/2019
DISHWASHER WHIRLPOOL WDT710PAHZ1 Installed new part unit op tested good
Near South Euclid, Ohio 44121
Jeff M
Job Details: 09/13/2019
REFRIGERATOR KITCHENAID KBFS20ECMS00 Fridge raider was unlevel I re-leveled the fridge to the gravity would carry the door faster. U;it op tested good
Near North Ridgeville, Ohio 44039
David R
Job Details: 09/13/2019
RANGE WHIRLPOOL WFG710H0AS1 "Cc of using broil and UI bubbling up front heat. Checked and there is a service Pointer on ordering a spacer clip positioner to fix problem. Technical Service Pointer #: W10668166. Looks like part comes with spacer, research that. Relayed information ove
Near Novelty, Ohio 44072
Joe O
Job Details: 09/13/2019
WALL OVEN JENN-AIR JJW2827IM00 "Cc: error code f6e4 ui/acu status mismatch, and unit shut off with oven probe/occasionally the display will not show upCustomer states error code came back a few times after hard resetting unit. Entered diagnostics Found error code f6e4(from August 11 20
Near Mayfield Heights, Ohio 44124
Corey L.
Job Details: 09/13/2019
DISHWASHER WHIRLPOOL WDF560SAFM2 "Customer complaint spray arm fell off onto metal, confirmed stray arm damaged, replaced, op test good"
Near Dorset, Ohio 44032
Brian M
Job Details: 09/13/2019
WASHER FRIGIDAIRE FFLE3911QW0 Cc of unit still not washing Called Frigidaire talked to tech she has me ohm out the motor and all wires going to motor control. Everything ohmed out per spec. She then advised me that it could possibly be a motor but then she doesn’t exactly know because
Near Lakewood, Ohio 44107
Corina H
Job Details: 09/13/2019
RANGE WHIRLPOOL WFE505W0HB1 "Cust showed pop, sent pic. CC that the unit is not heating. Found the wires at the terminal block burnt. Took pic. Will need a new terminal block and wires. Office to order parts. ; ordrng 1 W11134842 (harns-wire) and 3 WP3400029 (nut)s and 1 WPW10245259
Near Elyria, Ohio 44035
David R
Job Details: 09/13/2019
DISHWASHER MAYTAG MDB8989SHZ0 Cc dishes not getting clean. 4-3 Wash motor error code. Wash motor not working. Ordering Pump and Motor.; ordrng 1 WPW10591570 (pump&motor)
Near Elyria, Ohio 44035
David R
Job Details: 09/13/2019
DISHWASHER MAYTAG MDB8989SHZ0 "Cc unit was not working or turning off by itself. Came today, all buttons are working. Started normal cycle and unit working normally. No error codes. Ran service mode. All components checked fine. Ran another couple cycles and was turning off randomly.
Near WARRENSVL HTS, Ohio 44122
Dan
Job Details: 09/13/2019
DISHWASHER WHIRLPOOL WDT720PADW2 "Customer complaint that unit is not cleaning the dishes, found unit not filling with water, unit needs new water valve; ordrng 1 W11175771 (valve-inlt)"
Near Beachwood, Ohio 44122
Dan
Job Details: 09/13/2019
REFRIGERATOR FRIGIDAIRE FRT8B5HW0 "Customer complaint that unit is not cooling, fresh food section temperature at 55 degrees , freezer section temperature at 45 degrees, evaporator fan is running, compressor is running , no frost pattern on evaporator, unit needs new evaporator and com
Near Mentor, Ohio 44060
Jason N
Job Details: 09/13/2019
RANGE WHIRLPOOL WFG550S0HZ0 "Cc unit oven not workingRan bake and broil test, neither will spark. Checked power in to unit, good at 122v, checked ground connections. All check good. Checked power to dsi board, good at 122v, checked power from main board to dsi on bake and broil test
Near Ashtabula, Ohio 44004
Arthur V
Job Details: 09/13/2019
DRYER FRIGIDAIRE FFQG5000QW "Found unit needs both limiter and high limit t stat Also control panel broken. ; ordrng 1 134711401 (limiter) and 1 137116700 (thermostat) and 1 137539200 (limiter) and 1 137618510 (panel), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Sheffield Township, Ohio 44004
Arthur V
Job Details: 09/13/2019
DISHWASHER FRIGIDAIRE FGID2466QF3A Unit getting a Uo error. Stands for vent open. Needs vent fan assy ; ordrng 1 154861101 (vent assy)
Near Perry, Ohio 44081
Jason N
Job Details: 09/12/2019
DRYER MAYTAG MGDB835DW2 "Cc unit not dryingConfirmed no heat, checked ignitor and flame presence. Ignitor not receiving power, checked thermals. Found thermal fuse open. Unit needs thermal fuse, do not have any in truck stock, will have to order. ; ordrng 1 WP3392519 (thermal fu
Near Euclid, Ohio 44123
Jason N
Job Details: 09/12/2019
WASHER MAYTAG MVWX655DW1 "Cc unit not agitatingFound washplate loose, removed and inspected splines on drive shaft and washplate. Shaft splines good, washplate splines are worn. Unit will need washplate. ; ordrng 1 W10902814 (washplate10599), used 1 SHIPPING (SHIPPING AND HANDLIN
Near Euclid, Ohio 44117
Jeff M
Job Details: 09/12/2019
RANGE MAYTAG MER5752BAW Broil element is severely warped still works but needs replaced; ordrng 1 WPW10310249 (elmnt-brol)
Near Wickliffe, Ohio 44092
Corey L.
Job Details: 09/12/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Part came damaged, upside down to packaging and two plugs were missing causing oil to leak, ordering new part; ordrng 1 W11209866 (compressor)"
Near Mogadore, Ohio 44260
Brian M
Job Details: 09/12/2019
UPRIGHT / CHEST WHIRLPOOL WZF34X16DW01 Cc of unit still not cooling Found no frost on evap but found ice ball on filter drier compressor is extremely hot spoke to BJ he advised its a restriction and to replace compressor and drier Needs filter and compressor ; ordrng 1 W10507884 (compressor)
Near Bedford, Ohio 44146
Jeff M
Job Details: 09/12/2019
WASHER WHIRLPOOL WTW4955HW1 The gear case is leaking oil. Needs new gear case actuator belt cam; ordrng 1 W10721967 (drive pulley) and 1 W10913953 (actuator) and 1 W11035747 (gearcase) and 1 W11239857 (belt)
Near Madison, Ohio 44057
Arthur V
Job Details: 09/12/2019
WASHER MAYTAG MVWB725BW0 Found rotor very hard to remove. Bolt almost seized. Needs rotor ; ordrng 1 280146 (rotor)
Near Willoughby, Ohio 44094
Jeff M
Job Details: 09/12/2019
REFRIGERATOR KENMORE 253.7034341A I disassembled the icemaker section steamed out the evaporator remove the housing install the updated kit. Unit op tested good
Near Cleveland, Ohio 44112
Joe O
Job Details: 09/12/2019
WASHER AMANA NTW4516FW3 "Cc: not washingFound error code f8e1(long fill no fill) drain tube was at incorrect height and on the floor. Advised customer about drain tube. Adjusted drain tube to test unit. Ran auto test and calibration, ran normal cycle. Op test ok"
Near Cleveland Heights, Ohio 44118
Joe O
Job Details: 09/12/2019
DISHWASHER MAYTAG MDB4949SHZ0 Installed drain pump. Ran test cycle. Op test ok
Near Cleveland, Ohio 44110
Jason N
Job Details: 09/12/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Cc unit freezer not cooling and light not workingCustomer stated light came back In freezer right before I arrived. Found freezer with condensation buildup on top of compartment and around door switch. Checked door gaskets and door closure. Found small g
Near Beachwood, Ohio 44122
Joe O
Job Details: 09/12/2019
WASHER MAYTAG MVWC565FW1 "Cc: shaking, off balanceRan auto test and calibration. Ran drain and spin."
Near Beachwood, Ohio 44122
Joe O
Job Details: 09/12/2019
REFRIGERATOR KITCHENAID KRFC704FSS00 "Cc: leakingFound water build up under water filter housing. Customer states it stopped after he removed the water filter. Pulled drawer found no ice build up near drain tube. Re installed water filter. Found water leaking through filter, and filter causi
Near Cleveland Heights, Ohio 44118
Jason N
Job Details: 09/12/2019
RANGE KITCHENAID KODE300ESS00 "Customer stated now unit not working at all, confirmed, unit showed f1e0 for UI panel failure. Installed appliance manager boards and UI panel. Did not use wiring harness as this harness does not contain the wiring for the UI panel connections. All funct
Near Independence, Ohio 44131
Dan
Job Details: 09/12/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Customer complaint that unit is not cooling, freezer section temperature at 75 degrees, fresh food section temperature at 71 degrees , no frost pattern on freezer section evaporator , unit needs new fresh food section evaporator and compressor ; ordrng
Near Parma Heights, Ohio 44130
David R
Job Details: 09/12/2019
DISHWASHER MAYTAG MDB4949SDZ0 "Cc not finishing cycles. F8E2 drain motor, F8E3 drain stuck on. Checked windings on motor. Checked wires. Replaced drain pump from t/s. Tested. Still turns off 2/3 mins into cycle and starts draining. Ordering control.; ordrng 1 W10906430 (cntrl-elec), u
Near Maple Heights, Ohio 44137
Jeff M
Job Details: 09/12/2019
WASHER WHIRLPOOL WTW7300DW0 Installed new part unit op tested good
Near Concord Township, Ohio 44077
Corina H
Job Details: 09/12/2019
REFRIGERATOR WHIRLPOOL WRF954CIHZ00 Replaced the water valve and cover. Cust has well water. Advised cust to put a screen on the the water line going to the unit. Water pressure is low. Optest ok.
Near Garfield Heights, Ohio 44125
Corey L.
Job Details: 09/12/2019
DISHWASHER KITCHENAID KUDC10FXSS3 "Customer complaint dishwasher is not cleaning good and customer read there is a filter to clean somewhere, unit was pulled out and and drain hose was cut at drain pump, unit needs drain hose to test, removed screen to access chopper, found several hard b
Near Cleveland, Ohio 44102
Corina H
Job Details: 09/12/2019
DRYER WHIRLPOOL WED5000DW2 "CC that the unit is not heating. Found the l2 wire to the terminal block burnt. Will need a new terminal block, cord and vent. Replaced the terminal block from t/s. Advised cust to replace the semi rigid vent with a new vent due to it being smashed. Opte
Near Kent, Ohio 44240
Brian M
Job Details: 09/12/2019
REFRIGERATOR WHIRLPOOL WRF736SDAM13 Cc of gasket not sealing Found that I did noft tighten door screws all the way to pull door in all the way Cleared up frost and redid door made sure gap was closed OP TEST OK
Near Mogadore, Ohio 44260
Brian M
Job Details: 09/12/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ Cc of door handle loose and water leaking Found water to be leaking from saddle valve in basement advised customer to have plumber replace with a actual shut off valve Tightened handle OP TEST OK
Near Mogadore, Ohio 44260
Brian M
Job Details: 09/12/2019
DRYER WHIRLPOOL WED8540FW0 Cc of no heat Found heating element open Replaced using truck stock Ran test cycle OP TEST OK ; used 1 WP8544771XXX (XXX DO NOT RESTOCK XXX) from stock