We serviced a
WRT3L1SZYF00 WHIRLPOOL
Model REFRIGERATOR
Near Eastlake, OH 44095
Corina B
Job Details: 03/26/2018
CC that the fz is not cooling and the ff is freezing food. Ff 37 fz 30. Removed evap cover. The evap and condenser fans are running. The evap has frost pattern at the top of the evap. Will need a new evap and dryer and thermostat. Called SM to order part ; ordrng 1 WPW10143759 (dryer) and 1 WPW10314205 (evaporator) and 1 WPW10584888 (thermostat), schdld next appmnt for 3/30 FR
We serviced a
ED2FHGXSQ00 WHIRLPOOL
Model REFRIGERATOR
Near University Heights, OH 44118
Corey L.
Job Details: 03/26/2018
Customer complaint ice maker not dispensing ice, confirmed, found power not getting to motor, relay switch in dispenser assembly has no support and is loose, support brackets broke not allowing switch to make contact with ice dispenser arm, unit needs new control bracket ; ordrng 1 WP2180226 (bracket), schdld next appmnt for 3/29 THU
We serviced a
MSC21C6MFZ00 MAYTAG
Model REFRIGERATOR
Near Pepper Pike, OH 44124
Corey L.
Job Details: 03/26/2018
Customer complaint ice maker dispenser doesn’t work, found dispenser lock on, turned dispenser lock off, found customers use and care guide to instruct customer on how to operate this feature, had customer perform dispenser lock and unlock; Job Cmpltd,
We serviced a
AMV2307PFB0 AMANA
Model MICROWAVE
Near Garfield Heights, OH 44125
Corina B
Job Details: 03/26/2018
Replaced the door switches. Optest ok. ; Job Cmpltd
We serviced a
MVWC565FW0 MAYTAG
Model WASHER
Near Parma, OH 44134
Dan H
Job Details: 03/26/2018
Customer complaint that start button does not work and lid lock light blinks with lid open, no lights flashing, ran diagnostics no error codes found, started normal wash cycle unit filled and advanced to wash cycle, cancelled, started drain and spin lid locked unit spun, unit completed drain cycle, start button is working, lid lock light is not flashing, unable to duplicate the problem, unit is operating as designed ; Job Cmpltd
We serviced a
MVWC565FW0 MAYTAG
Model WASHER
Near Parma, OH 44129
Dan H
Job Details: 03/26/2018
Customer complaint that unit will not stop spinning, unit unplugged when tech arrived, plugged unit in, unit did not start spinning, ran diagnostics found f5e3(lid unlock fault, f0e5(off balance load detected), and f0e2(over suds condition), lid locks and unlocks, started drain and spin cycle, unit completed spin cycle and ended cycle, repeated with same results, unit is operating as designed, called whirlpool safety team spoke to April, reported unit is operating as designed , file number 7721571700; Job Cmpltd
We serviced a
MDB7749AWB2 WHIRLPOOL
Model DISHWASHER
Near Parma, OH 44130
Dan H
Job Details: 03/26/2018
Customer complaint that door will not latch and unit will not start, found latch physically broken, found start button not working, stuck key test shows control is good, unit needs new latch and user interface ; ordrng 1 W10811148 (panel-cntl) and 1 WPW10404412 (latch-door), schdld next appmnt for 3/29 THU
We serviced a
GB9FHDXWQ01 WHIRLPOOL
Model REFRIGERATOR
Near Oberlin, OH 44074
Macaulay G.
Job Details: 03/26/2018
Replaced water inlet valve and ice maker. Cycled ice maker, tested ok.; Job Cmpltd
We serviced a
MEDC200XW3 MAYTAG
Model DRYER
Near Elyria, OH 44035
Macaulay G.
Job Details: 03/26/2018
Dryer not heating. Element tested open. Replaced element from truck stock. All functions normal.; used 1 279838 (ELEMENT) from stock, Job Cmpltd
We serviced a
WED5600XW1 WHIRLPOOL
Model DRYER
Near Moreland Hills, OH 44022
Chad P.
Job Details: 03/26/2018
Replaced control. Ran on different cycles. Op test ok. ; Job Cmpltd,
We serviced a
ACR4303MFW1 WHIRLPOOL
Model RANGE
Near Aurora, OH 44202
Chad P.
Job Details: 03/26/2018
Installed control. Op test ok. ; Job Cmpltd
We serviced a
KRFC302ESS WHIRLPOOL
Model REFRIGERATOR
Near Valley View, OH 44125
Chad P.
Job Details: 03/26/2018
Replaced doors. Op test no good. Doors deformed in the ss Needs door reordered. Advised doors will take time to come in and if we have need been in contact to please call the office for service. ; ordrng 1 13094739SQ (dor-fip ss, RH) and 1 13094747SQ (dor-fip ss, LH)
We serviced a
MVWB835DW1 WASHER
Model MVWB835DW1
Near Ravenna, OH 44266
Robert A.
Job Details: 03/26/2018
Installed service kit, tan test 52, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW0
Near Atwater, OH 44201
Robert A.
Job Details: 03/26/2018
Ran diagnostics, off bal load, ran recal cycle, found wash plate and hub stripped, shaft of gearcase droppedCust to replace; ordrng 1 W10528947 (HUB26.16) and 1 W10752283 (WASH PLATE101.64) and 1 W11035751 (GEARCASE242.58), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,
We serviced a
WHIRLPOOL WASHER
Model CAE2745FQ0
Near North Olmsted, OH 44070
Brian B
Job Details: 03/26/2018
Found control clicking and lid in locked position. Ran diag, F5E3, lid unlock fault. Ohmed out lid lock per tech sheet. Lid lock checks ok. Per tech sheet, will need control. Will also order lid lock. Per warr, parts are covered under 2 year warr. Customer will pay labor and sc. ship parts to 23000 mastic rd. North Olmsted, 44070.; ordrng 1 W11188527 (CONTROL ) and 1 WPW10482836 (LATCH LID ASSEMBLY ), schdld next appmnt for 3/29 THU
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Fairview Park, OH 44126
Brian B
Job Details: 03/26/2018
Found lid would not lock. Ran diag, F5E1 code, lid lock fault. Replaced lid lock from pre I’d’d parts. Ran calibration and auto test . Op test ok. Placed unused parts into surplus stock.; Job Cmpltd,
We serviced a
MAYTAG DRYER
Model WED9200SQ0
Near Mayfield Heights, OH 44143
Jeff M
Job Details: 03/26/2018
The unit has a f1 main Control fault. The unit needs a new control ; ordrng 1 WPW10110641 (CONTROL ), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,
We serviced a
WHIRLPOOL RANGE
Model MGT8655XS01
Near South Euclid, OH 44121
Jeff M
Job Details: 03/26/2018
he control isn’t sending power and has a f1e0 code miscommunications the unit needs a new control; ordrng 1 WPW10365420 (CONTROL ), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, schdld next appmnt for 3/29 THU 8
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Eastlake, OH 44095
Arthur V
Job Details: 03/26/2018
Replaced main control. Op test no good. Needs motor sump assy left core for last tech to take .; ordrng 1 W11025157 (MOTOR SUMP ASSY ), schdld next appmnt for 3/29 THU 2-5,
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM2
Near Fairport Harbor, OH 44077
Arthur V
Job Details: 03/26/2018
Found pads torn. Replaced with truck stock. Op test good ; used 2 WP8268961 (SLEEVE FRICTION) from stock, Job Cmpltd,
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF606ESS01
Near Aurora, OH 44202
Robert A.
Job Details: 03/26/2018
Installed drawer front and control, op test ok; Job Cmpltd,
We serviced a
MDBTT53AWW2 MAYTAG
Model DISHWASHER
Near Parma, OH 44134
Corina B
Job Details: 03/26/2018
CC that the unit is leaking from the left side. The unit is level, door closing properly. Removed the front panel found water is coming over the lip of the bottom of the dw. Called SM to order part ; ordrng 1 WPW10330588 (arm-spray), schdld next appmnt for 3/29 THU
We serviced a
MDB7100AWW MAYTAG
Model DISHWASHER
Near WARRENSVL HTS, OH 44122
Corey L.
Job Details: 03/26/2018
Customer complaint unit does nothing, unit is not responding to any selections, unit is receiving 120vac, burn marks on control board, unit needs new control, customer does not want repair
We serviced a
KRFF507EWH00 KITCHENAID
Model REFRIGERATOR
Near Strongsville, OH 44136
Corina B
Job Details: 03/26/2018
CC that the unit is not cooling. Ff 61 and fz 61. Lights are working. Ran diag fans turn on, compressor turns on. No frost patterns on the ff or the fz evap. Will need a new control and UI. Called SM to order parts. ; ordrng 1 W10807590 (cntrl-elec) and 1 W11089931 (panel-ui), schdld next appmnt for 3/29 THU
We serviced a
FFHS2622MSU FRIGIDAIRE
Model REFRIGERATOR
Near WARRENSVL HTS, OH 44122
Corey L.
Job Details: 03/26/2018
Customer complaint unit is leaking in freezer, confirmed bottom of freezer has 3-5 inches of ice built up from freezer floor, bottom of evap was also frozen solid 2 inches thick, cleared ice, found no evidence of leaking inside unit, found valve leaking slightly behind fridge onto floor, replaced water valve, water filter is installed correctly, advised customer to monitor for a few days or so; Job Cmpltd
We serviced a
KDFE104DWH2 KITCHENAID
Model DISHWASHER
Near Brook Park, OH 44142
Dan H
Job Details: 03/26/2018
Customer complaint that soap is not dissolving and dispenser gasket fell off, started normal wash cycle, unit filled, wash motor never started, wash motor is recieving 120vac, found dispenser gasket falling off off dispenser, unit needs new sump assembly and detergent dispenser, installed dispenser and sump assembly, op test good ; used 1 W10861000 (DISPENSER-DISHWASHER), and 1 WPW10605057 (PUMP AND MOTOR ASSY) from stock, Job Cmpltd
We serviced a
B136CAL1 WHIRLPOOL
Model REFRIGERATOR
Near Avon, OH 44011
Macaulay G.
Job Details: 03/26/2018
High voltage board that is needed, is no longer available. Ticket is being sent to management for review.; Job Cmpltd
We serviced a
WDT710PAYM3 WHIRLPOOL
Model DISHWASHER
Near Brecksville, OH 44141
Chad P.
Job Details: 03/26/2018
Found unit with standing water. Hit drain. Unit drained. Possible blockage in drain line. Found lower sprayer not attached. Corrected sprayer. Ran normal wash and canceled. Unit worked correctly. Ran service test mode. No faults. Advised to use as normal. If issues return please contact the office back for service. ; Job Cmpltd
We serviced a
JDB8910AWB JENN-AIR
Model DISHWASHER
Near Beachwood, OH 44122
Corey L.
Job Details: 03/26/2018
Customer complaint unit is will not turn on, confirmed unit dead on arrival, unit is getting correct power, found burn marks on PCB, unit needs new control, customer wants to get a new unit did not want quote write up Job Cmpltd
We serviced a
KEBC247VWH02 KITCHENAID
Model WALL OVEN
Near Shaker Heights, OH 44122
Corey L.
Job Details: 03/26/2018
Customer complaint unit is not cleaning in the self clean cycle, no other issues, ran diagnostics no error codes found, exhaust fan above unit is getting 120v at cover, started bake cycle 350 upper & lower ovens, heated to temp, unit is operating as designed, advised customer to contact an electrician about exhaust fan and had customer flip breaker for fan; Job Cmpltd
We serviced a
WRX988SIBM0 WHIRLPOOL
Model REFRIGERATOR
Near Middleburg Heights, OH 44130
Corina B
Job Details: 03/26/2018
CC that the left door is making a creeping noise when closing. Found the door closer is hitting the hinge. Will need a new closer and cam. Called SM to order parts ; ordrng 1 W10904595 (closer) and 1 WPW10505294 (cam), schdld next appmnt for 3/29 THU
We serviced a
MBF1958DEM00 MAYTAG
Model REFRIGERATOR
Near Berea, OH 44017
Corina B
Job Details: 03/26/2018
CC that the door swings open and hits the door next to it and the is a noise. Found the closer is not opening properly. The damper motor is rattling when it opens and closes. Called SM to order parts. ; ordrng 1 WP67003639 (closer) and 1 WPW10594330 (control), schdld next appmnt for 3/29 THU
We serviced a
MEDB765FW0 MAYTAG
Model DRYER
Near Strongsville, OH 44149
Corina B
Job Details: 03/26/2018
CC that the right side of the cycles are not working. customer has plastic style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube,Turned on time time and the unit counted down as designed. Checked the moisture sensor, good. Working as designed. ; Job Cmpltd
We serviced a
WFG515S0ES0 WHIRLPOOL
Model RANGE
Near Strongsville, OH 44149
Corina B
Job Details: 03/26/2018
CC that the oven does not light. Turned oven on light with the first spark. Heated oven to 350* let it cycle a few times. Working as designed. Optest ok. Job Cmpltd,
We serviced a
NFW7200TW WHIRLPOOL
Model WASHER
Near Strongsville, OH 44149
Corina B
Job Details: 03/26/2018
Replaced the parts listed. Optest ok. ; Job Cmpltd
We serviced a
KEBS109BSS01 KITCHENAID
Model WALL OVEN
Near Westlake, OH 44145
Dan H
Job Details: 03/26/2018
Customer complaint that oven is not working, display is blank, found thermal fuse open, jumped out, oven worked, unit needs new thermal fuse, installed new thermal fuse, op test good ; used 1 WPW10545255 (FUSE-THRML) Job Cmpltd,
We serviced a
MDB8959SBS0 MAYTAG
Model DISHWASHER
Near Avon, OH 44011
Dan H
Job Details: 03/26/2018
Customer complaint that unit is not starting, no buttons on user interface are working, stuck key test shows unit needs new keypad; ordrng 1 WPW10475780 (panel-cntl), schdld next appmnt for 3/29 THU
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Fairview Park, OH 44126
Brian B
Job Details: 03/26/2018
Found lid would not lock. Ran diag, F5E1 code, lid lock fault. Replaced lid lock from pre I’d’d parts. Ran calibration and auto test . Op test ok. Placed unused parts into surplus stock.; Job Cmpltd,
We serviced a
GDT550HGD1BB GE
Model DISHWASHER
Near Wickliffe, OH 44092
Dan H
Job Details: 03/26/2018
, New drain pump comes in kit that changes wash motor, drain pump and harness, new wash motor is damaged (see pics), new drain pump requires new harness and wash motor, reordering drain pump kit; ordrng 1 WD49X23779 (drain pump ), schdld next appmnt for 3/30 FRI
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF540CWHB00
Near Montville, OH 44064
Jeff M
Job Details: 03/26/2018
Replaced baffle control. Opened quiet. Op test good ; Job Cmpltd,
We serviced a
JXD7036YS3 JENN-AIR
Model HOOD DOWN DRAFT
Near Westlake, OH 44145
Macaulay G.
Job Details: 03/26/2018
Replaced switch cover, motor and motor arm. Control button for motor movement is broken. Office to order button.; ordrng 1 WPW10681777 (buttn-cntl)
We serviced a
MVWC565FW0 MAYTAG
Model WASHER
Near Olmsted Falls, OH 44138
Macaulay G.
Job Details: 03/26/2018
After replacement of drive hub and drive pulley, noise is still occurring. Noise is difficult to determine exactly where it comes from. Office to order gear case.; ordrng 1 W11035751 (gearcase), schdld next appmnt for 3/30 FRI
We serviced a
MAYTAG RANGE
Model MER6600FZ
Near MENTOR ON THE, OH 44060
Jeff M
Job Details: 03/26/2018
I took the back panel tested the heating elements fuses and wires everything tested good plugged it in broiler work.; Job Cmpltd,
We serviced a
WMH31017FW0 WHIRLPOOL
Model MICROWAVE
Near Broadview Heights, OH 44147
Chad P.
Job Details: 03/26/2018
Installed control and bulb and lamp holder . Op Test Ok . ; Job Cmpltd
We serviced a
WHIRLPOOL DRYER
Model WED4815EW
Near MENTOR ON THE, OH 44060
Jeff M
Job Details: 03/26/2018
Hooked up a power cord to the dryer plugged it in and it worked It started to produce heat it does have signs of it being wired improperly but it is cosmetic; Job Cmpltd,
We serviced a
WMH53520CS4 WHIRLPOOL
Model MICROWAVE
Near North Royalton, OH 44133
Chad P.
Job Details: 03/26/2018
Replaced interlocks. Op test ok. ; Job Cmpltd
We serviced a
MEDC215EW1 MAYTAG
Model DRYER
Near Garfield Heights, OH 44105
Chad P.
Job Details: 03/26/2018
Installed motor. Op test ok. ; Job Cmpltd
We serviced a
KODE500ESS02 KITCHENAID
Model WALL OVEN
Near Shaker Heights, OH 44122
Chad P.
Job Details: 03/26/2018
Found very large chip in paint on bottom of the oven. Called Techline. Dave. Cosmetic warranty. Sr# 7721586426; Job Cmpltd
We serviced a
MAYTAG DRYER
Model MGDC215EW2
Near MENTOR ON THE, OH 44060
Jeff M
Job Details: 03/26/2018
Plug the dryer and was unable to hear any rattling noises unit tested good; Job Cmpltd,
We serviced a
MER6751AAB WHIRLPOOL
Model RANGE
Near South Euclid, OH 44121
Chad P.
Job Details: 03/26/2018
Found lower bake element open. Power checks good. Needs element replaced. ; ordrng 1 WP7406P428-60 (ELEMENT), schdld next appmnt for 3/30 FRI
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDEM01
Near Cleveland, OH 44111
Brian B
Job Details: 03/26/2018
CC that machine warmed up. Checked temps, -1 frz, 38 ff. Ran diag and tested all loads. All functions normal. Asjusted feet to level machine, cleaned condensor coils. Op test ok.; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIDM02
Near Lakewood, OH 44107
Brian B
Job Details: 03/26/2018
Found new damper installed is very noisy, will need another new damper installed. Office to order part ; ordrng 1 W11164593 (DIFFUSER ), schdld next appmnt for 3/29 THU 10-1,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Lakewood, OH 44107
Brian B
Job Details: 03/26/2018
Replaced led control. Lights now working. Op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF989SDAM00
Near Auburn Township, OH 44023
Robert A.
Job Details: 03/26/2018
Found process stub leaking, corrected, pulled 28”vac w/pump, watched, charged5.5oz r134a, op test ok; used 1 TJ90BPV31V (BULLET PIERCING VALVE), 1 TJAF1200 (CHARGING TUBE), 1 W10896709 (6/6COUPLER), and 1 W10898074 (LOKPREP) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Lakewood, OH 44107
Brian B
Job Details: 03/26/2018
Replaced led control. Lights now working. Op test ok; Job Cmpltd,
We serviced a
KITCHENAID DISHWASHER
Model KUDS30IXBL
Near Mentor, OH 44060
Jeff M
Job Details: 03/26/2018
found the chopper blades broken. I use the ts pumps choppers to fix the machine unit tested good;
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Fairport Harbor, OH 44077
Jeff M
Job Details: 03/26/2018
Ran a heavy cycle with blankets unit tested good. He picked blanket he started the load. I did balance it a little better; Job Cmpltd, saved tckt [SdLin
We serviced a
WHIRLPOOL RANGE
Model KOSC504ESS00
Near Roaming Shores, OH 44084
Arthur V
Job Details: 03/26/2018
Control bd number W10803993 was not used or needed. Brand new part. Installed membrane. Op test membrane working. Blower rattling badly needs blower and thermostat fix ; ordrng 1 W11034459 (T STAT FIX) and 1 WPW10176670 (blower), schdld next appmnt for 3/30 FRI !,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Lakewood, OH 44107
Brian B
Job Details: 03/26/2018
Replaced led control. Lights now working. Op test ok; Job Cmpltd,
We serviced a
MAYTAG DRYER
Model MEDC300BW0
Near Cleveland, OH 44104
Brian B
Job Details: 03/26/2018
Replaced timer. Ran test cycle. Op test ok. Office to bill;
We serviced a
KENMORE DISHWASHER
Model 665.13123K703
Near North Madison, OH 44057
Arthur V
Job Details: 03/26/2018
Customer had power surge and now normal light on UI is flashing and nothing else is working. Attempted to cut power and restart. No good. Unit needs main control and touch pad Please ship tp 265 Tuxworth Rd. Centerville ,Ohio 45458. Customer not back here till May. DO NOT ATTEMPT TO MOVE UP ; ordrng 1 WPW10083050 (panel-cntl) and 1 WPW10285178 (cntrl-elec), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, schd Mon
We serviced a
WHIRLPOOL DRYER
Model WED9400SZ2
Near Novelty, OH 44072
Robert A.
Job Details: 03/26/2018
Ran diognastics, f70, no comm between ui and control, checked connections and harness, good, needs control and uiCust to let us know; ordrng 1 WPW10174745 (CONTROL210.03) and 1 WPW10246731 (CONSOLE202.80),
We serviced a
WHIRLPOOL DRYER
Model MEDB765FW0
Near South Russell, OH 44022
Robert A.
Job Details: 03/26/2018
Cust states that unit has been working fine, ran diagnostics, no codes, ran unit, tested several times, op test ok; Job Cmpltd,
We serviced a
GE DRYER
Model PTDS850EM0WW
Near Bainbridge Township, OH 44023
Robert A.
Job Details: 03/26/2018
Found unit full of lint, needs cleaned. heater asm open, t stat openCust Has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semi­rigid metal hose to prevent fire hazard.Cust to let us know; ordrng 1 WE04X10115 (T STAT55.70) and 1 WE11X10020 (HEATER ASM184.86), used 1 S
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDT00
Near Deerfield Township, OH 44411
Robert A.
Job Details: 03/26/2018
Installed ff door, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WFW92HEFC0
Near Newbury Township, OH 44065
Robert A.
Job Details: 03/26/2018
Installed acu, ran diagnostic cycle, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Burton Township, OH 44021
Robert A.
Job Details: 03/26/2018
nstalled control, ui and latch, ran diagnostic cycle, op test ok; Job Cmpltd,
We serviced a
KITCHENAID REFRIGERATOR
Model KSF26C7XYY04
Near Mentor, OH 44060
Robert A.
Job Details: 03/26/2018
Recovered refrigerant, replaced comp, drier and ff evap, pulled 28”vac w/pump, watched, charged 5.3oz r134a, unit cooling, ran test 4, op test ok; used 1 TJAF1200 (CHARGING TUBE), 1 W10895750 (7/5COUPLER), and 2 W10896689 (5/4COUPLER) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model NTW4516FW1
Near Williamsfield Township, OH 44093
Jeff M
Job Details: 03/26/2018
he cold water inlet was plugged up I cleaned the rust out op tested good ; Job Cmpltd,
We serviced a
WRX988SIBM03 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44121
Chad P.
Job Details: 03/26/2018
Replaced I.m. Optics. Now showing 02 and seeing basket is empty. Advised to please allow 24hrs for basket to fill. ; Job Cmpltd
We serviced a
KDRS483VSS03 KITCHENAID
Model RANGE
Near Westlake, OH 44145
Macaulay G.
Job Details: 03/26/2018
Temperature tested oven. Took less than 15 minutes to preheat to 350. All functions tested ok. Job Cmpltd
We serviced a
LFHB2741PF8A FRIGIDAIRE
Model REFRIGERATOR
Near Maple Heights, OH 44137
Corina B
Job Details: 03/26/2018
Replaced the parts listed. Optest ok. ; Job Cmpltd
We serviced a
WED7500VW2 WHIRLPOOL
Model DRYER
Near Wickliffe, OH 44092
Corey L.
Job Details: 03/26/2018
Unit stalls out throughout any cycle, motor just hums, took load off motor and motor spun, drive motor 8182471 not available; Job Cmpltd
We serviced a
MAYTAG DRYER
Model MEDC215EW1
Near Saybrook Township, OH 44004
Arthur V
Job Details: 03/26/2018
, Found no 220 volts at power cord. Customer needs a electrician to provide correct power to unit. ; Job Cmpltd
We serviced a
PDB3600AWE WHIRLPOOL
Model DISHWASHER
Near Cleveland, OH 44107
Dan H
Job Details: 03/23/2018
Customer complaint that unit is not cleaning the dishes, unit has clean dishes in its racks, placed glasses upright in racks, started normal wash cycle, glasses filled, incoming water temperature at 110 degrees, advised customer again to run hot water in sink before starting unit, unit is operating as designed, no customer here to sign paperwork ; Job Cmpltd
We serviced a
MSD2651HEW WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44107
Dan H
Job Details: 03/23/2018
Customer complaint that unit is not cooling properly, fresh food section temperature at 75 degrees, freezer section temperature at 75 degrees, no frost pattern on evaporator, evaporator fan is running, condenser fan is running, compressor is not running, heard start relay clicking, applied 120vac to compressor, compressor started, unit began to cool, unit needs new start device, no customer here to sign paperwork ; ordrng 1 8201786 (start device,combo)
We serviced a
GI7FVCXWY00 WHIRLPOOL
Model REFRIGERATOR
Near Beachwood, OH 44122
Chad P.
Job Details: 03/23/2018
Replaced ice facia op test ok ; Job Cmpltd
We serviced a
KDTE334DSS0 KITCHENAID
Model DISHWASHER
Near WARRENSVL HTS, OH 44122
Chad P.
Job Details: 03/23/2018
Installed upper rack tracks, lower racket wheels Thermistor sensor and drain pump... OP test ok ; Job Cmpltd
We serviced a
WRX735SDBM00 WHIRLPOOL
Model REFRIGERATOR
Near Garfield Heights, OH 44125
Corina B
Job Details: 03/23/2018
Replaced the icemaker. Optest ok. ; Job Cmpltd
We serviced a
MBF1958XEW1 MAYTAG
Model REFRIGERATOR
Near Parma, OH 44134
Corina B
Job Details: 03/23/2018
CC that there is a noise coming from the unit. Ran diag found the damper door is making the noise. Will need a new damper door. Called SM to order part ; ordrng 1 WPW10196393 (damper control assy), schdld next appmnt for 3/28 WED
We serviced a
59675523400 KENMORE
Model REFRIGERATOR
Near Cleveland Heights, OH 44121
Corey L.
Job Details: 03/23/2018
Customer complaint unit is not cooling, compressor not running, unit getting 1.3 amps, start device is good, compressor failed, customer supplied compressor w/ dryer and start dev., schdld next appmnt for 4/2 MON
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Madison Township, OH 44057
Jeff M
Job Details: 03/23/2018
The lid lock was broken installed new part unit op tested good ; used 1 W10838613 (LATCH) from stock, Job Cmpltd,
We serviced a
KODE507EWH02 KITCHENAID
Model RANGE
Near Lakewood, OH 44107
Dan H
Job Details: 03/23/2018
Installed new user interface , op test good ; Job Cmpltd
We serviced a
MEDX655DW1 MAYTAG
Model DRYER
Near Westlake, OH 44145
Dan H
Job Details: 03/23/2018
Customer complaint that start button fell into console, confirmed, no damage to mounts, reinstalled switch, op test good ; Job Cmpltd
We serviced a
KENMORE REFRIGERATOR
Model 596.58637890
Near Leroy Township, OH 44077
Jeff M
Job Details: 03/23/2018
he unit has a good frost pattern but the evap fan isn’t spining the unit needs a new fan ; ordrng 1 WP10513803 (FAN), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 3/28 WED 8-12
We serviced a
KDFE104DWH4 KITCHENAID
Model DISHWASHER
Near North Ridgeville, OH 44039
Macaulay G.
Job Details: 03/23/2018
Replaced control board. Tested ok.; Job Cmpltd
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017FW0
Near Ashtabula, OH 44004
Arthur V
Job Details: 03/23/2018
Replaced switch harness parts Unit op test good. ; Job Cmpltd,
We serviced a
KODE500ESS02 KITCHENAID
Model RANGE
Near Broadview Heights, OH 44147
Chad P.
Job Details: 03/23/2018
15:04, Ran unit at 350 and 400. Unable to duplicate the noise at this time. Cust did have video of unit making the noise. Tech would like to reschedule for return and have Cust run over for an extended period of time before showing up. ; schdld next appmnt for 3/28 WED
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Kingsville Township, OH 44004
Arthur V
Job Details: 03/23/2018
Replaced gearcase ,hub,and hub screws. Recalibrated and op test good ; Job Cmpltd,
We serviced a
FRIGIDAIRE FREEZER
Model LFFU14F5HWH
Near Streetsboro, OH 44241
Robert A.
Job Details: 03/23/2018
Found evap drain clogged/frozen, cleared ice and drain, op test ok; , Job Cmpltd,
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHB2740PE5A
Near Streetsboro, OH 44241
Robert A.
Job Details: 03/23/2018
Found ice room fan frozen, ice on back wall, needs fan and seal; ordrng 1 5303918784 (SEAL) and 1 5304493604 (FAN KIT), schdld next appmnt for 3/28 WED ! [**],
We serviced a
WHIRLPOOL RANGE
Model WFC310S0ES0
Near Rootstown Township, OH 44272
Robert A.
Job Details: 03/23/2018
Ran diagnostics, good, no codes, set bake, 400, unit preheater and cycled several tomes, unable to duplicate, talked w/cust how to set controls, op test ok; Job Cmpltd,
We serviced a
MGR8775AB0 MAYTAG
Model RANGE
Near Broadview Heights, OH 44147
Corina B
Job Details: 03/23/2018
Found unit failing to ignite. Ran bake at 350. When unit did ignite temps checks good. Needs ignition kit per service pointer. ; ordrng 1 W10700720 (IGNITION KIT ), schdld next appmnt for 3/30 FRI
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Avon, OH 44011
Brian B
Job Details: 03/23/2018
Leveled machine so crisper drawers close properly. Found ff crisper drawer side bracket had come off of slide. Installed bracket onto slide. Also, mullion flipper not flipping properly causing doors to hit. Broken mullion rail. Will need new rail. Office to order part.; ordrng 1 W10806457 (RAIL), schdld next appmnt for 3/28 WED 8-11
We serviced a
KITCHENAID REFRIGERATOR
Model KSF26C7XYY04
Near Avon Lake, OH 44012
Brian B
Job Details: 03/23/2018
Checked temps, 55 frz, 47 ff, 55 icebox. Very little frost pattern on frz evap. Leak in sealed system. Ran diag, step 4, valve working properly. Will need ff evap. Removed ff evap cover. Drain trough under evap rusted out and drain is plugged. Styrofoam fan and housing full of mold. Will need evap, drain trough, dye filter, and fan / housing assembly. Also compressor is loud and may have sucked in air due to low side leak. Per whirl, also must replace compressor. Called office and spoke to Jess. Ok to scedule for Tuesday as customer is going out of town for medical reasons. Customer paid for parts not covered under warr.; ordrng 1 W11162078 (DRIP PAN 5327) and 3 WPW10143759 (DRYER)s and 1 WPW10451893 (FAN ASSEMBLY 10347) and 1 WPW10466675 (COMPRESSOR) and 1 WPW10643261 (EVAP RC), schdld next appmnt for 3/27 TUE ! [****],
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM3
Near WARRENSVL HTS, OH 44122
Jeff M
Job Details: 03/23/2018
The water valve is not receiving power in the sump assembly is seized up needs new water valve and sump assembly; ordrng 1 W10804115 (CONTROL ) and 1 W10837026 (SUMP), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,
We serviced a
WHIRLPOOL REFRIGERATOR
Model M1TXEGMYW01
Near Maple Heights, OH 44137
Robert A.
Job Details: 03/23/2018
Found evap drain clogged at end, corrected, cleared ice, op test ok; Job Cmpltd
We serviced a
WHIRLPOOL RANGE
Model WFG530S0ES1
Near Maple Heights, OH 44137
Robert A.
Job Details: 03/23/2018
, Ran diagnostics, good, Set bake watched unit preheat, and cycle, added a ground to bake burner, op test ok; Job Cmpltd,
We serviced a
KDTE234GWH0 KITCHENAID
Model DISHWASHER
Near North Ridgeville, OH 44039
Dan H
Job Details: 03/23/2018
Customer complaint that unit is not filling with water, started normal wash cycle, unit filled, wash motor never started, wash motor is recieving 120vac, unit needs new sump assembly, installed new sump assembly, op test good ; used 1 WPW10605057 (PUMP AND MOTOR ASSY) from stock, Job Cmpltd
We serviced a
WDT790SAYM1 WHIRLPOOL
Model DISHWASHER
Near Cleveland Heights, OH 44118
Corey L.
Job Details: 03/23/2018
, Customer complaint unit is not washing correctly, ran diagnostics, found error code f7e1 no heat, found control burnt at the p4-4 and p4-3 pins, harness is good, unit needs new control; ordrng 1 W10482988 (elect control board)