Service History 1144 | Freds Appliance

We serviced a

KGSS907SSS00 Kitchenaid

Model Range

Near Shaker Heights, OH 44120

Brian M

Job Details: 06/22/2018

Cc that unit sparking on its own Could not duplicate issue OP TEST OK

We serviced a

MHWE201YW00 Whirlpool

Model Washer

Near Cleveland Heights, OH 44121

Brian M

Job Details: 06/22/2018

Installed control and sensor OP TEST OK

We serviced a

GTDP220EF1WW GE

Model Dryer

Near Lyndhurst, OH 44124

Brian M

Job Details: 06/22/2018

Cc of unit not starting Found belt switch broken and fuse blown Needs fuse and belt switch replaced Brian M to return and finish job ; ordrng 1 WD21X10261 (switch interlock1906) and 1 WE1M1002 (fuse 3209),

We serviced a

KRFC302EPA00 Kitchenaid

Model Refrigerator

Near Lakewood, OH 44107

Corey L.

Job Details: 06/22/2018

Customer complaint fridge is warming up, freezer temp 03, ff 49, found mullion stuck open not entering channel to close properly causing both doors not to shut all the way, customer has no handles on door, unit is about to have new wooden door panels installed, customer says she opens the second door by the mullion because it’s so hard to open without a handle, demonstrated what position mullion needs to be in order to close and seal properly, cleared condensation from ff ceiling and shelves; Job Cmpltd

We serviced a

JGC8536ADS Jenn-Air

Model Range

Near Westlake, OH 44145

Corey L.

Job Details: 06/22/2018

Installed new parts, op test good

We serviced a

HSM25GFRESA Hot Point

Model Refrigerator

Near Westlake, OH 44145

Corey L.

Job Details: 06/22/2018

Customer complaint fridge not cooling, confirmed temp was 65 in ff and 50 in frz, found heater failed, unit needs defrost heater assembly; ordrng 1 WR51X10055 (heater,defrost 85.41),

We serviced a

FFLE2022MW2 Frigidaire

Model Dryer

Near Westlake, OH 44145

Corey L.

Job Details: 06/22/2018

Customer complaint dryer not heating, confirmed, found element failed, unit needs heater assembly; ordrng 1 137392700 (heater asmy w/hous 124.26)

We serviced a

WFG505M0BS0 Whirlpool

Model Range

Near WARRENSVL HTS, OH 44128

Corina B

Job Details: 06/22/2018

Replaced the socket. Used lightbulb from t/s. Optest ok. ; used 1 TJS3810 ([Alt for 8009])

We serviced a

WOC54EC7AS00 Whirlpool

Model Microwave

Near Maple Heights, OH 44137

Corina B

Job Details: 06/22/2018

Magnetron is damaged. Will need to order a new one. ; ordrng 1 W11098747 (magnetron),

We serviced a

KDTE254ESS2 Kitchenaid

Model Dishwasher

Near Seven Hills, OH 44131

Corina B

Job Details: 06/22/2018

CC that the soap dispenser opens partial way. Ran diag no codes. Ran a calibration. Will need a new soap dispenser. Used soap dispenser from t/s. Optest ok. ; used 1 W10861000 (DISPENSER-DISHWASHER 9492)

We serviced a

RTW4516FW2 Roper

Model Washer

Near Parma, OH 44134

Corina B

Job Details: 06/22/2018

C that the unit is making a noise in an agitation and does not go into a spin. Ran diag no codes. Ran a calibration started a normal load. The cam was making rubbing noise. Replaced the cam and shifter from t/s. Still making noise. Will need a gearcase. Called SM to order part. ; ordrng 1 W11035749 (gearcase), used 1 W10721967 (PULLEY), and 1 W10913953 (ACTUATOR)

We serviced a

whirpool RANGE

Model RF386PXGQ

Near Richmond Heights, OH 44143

Jeff M

Job Details: 06/22/2018

Installed new part unit op tested good ; Job Cmpltd, saved tckt [SdLink\311338b.png]

We serviced a

PSA9240SF1SS GE

Model MICROWAVE

Near Rocky River, OH 44116

Dan

Job Details: 06/22/2018

Customer complaint that dial will not push in to start unit, confirmed, found knob cracked, ordering new knob,; ordrng 1 WB03X21244 (knob)

We serviced a

MFI2269FRZ02 MAYTAG

Model REFRIGERATOR

Near Westlake, OH 44145

Dan

Job Details: 06/22/2018

Recovered refrigerant, installed filter drier, brought system into a 28” vacuum, watched 15 minutes, no change on gauges, recharged unit with 4.5oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; used 1 TJAF1200, 1 W10890121, 1 W10890126, and 1 W10890131

We serviced a

WRF560SEYM01 WHIRLPOOL

Model REFRIGERATOR

Near Fairview Park, OH 44126

Macaulay G.

Job Details: 06/22/2018

Installed W10786952 pressure regulator valve in refrigerator water line. Refrigerator is operating properly.; Job Cmpltd

We serviced a

GTDP180ED0WW ge

Model dryer

Near Westlake, OH 44145

Macaulay G.

Job Details: 06/22/2018

Found knob with fracture in it, keep from timer being turned.

We serviced a

MRT311FFFH00 MAYTAG

Model REFRIGERATOR

Near North Olmsted, OH 44070

Chad P.

Job Details: 06/22/2018

Found liner separating for the freezing door. Needs door replaced.; ordrng 1 LW10668769 (DOOR, WHT)

We serviced a

WOS92EC0AS03 WHIRLPOOL

Model RANGE

Near Berea, OH 44017

Chad P.

Job Details: 06/22/2018

Installed control and probe. Ran bake at 350 and 400. Both temps check good at this time. ; Job Cmpltd

We serviced a

MAYTAG REFRIGERATOR

Model MFC2062FEZ01

Near Chagrin Falls, OH 44022

Robert A.

Job Details: 06/22/2018

Checked over unit, damper making noise, needs damper; ordrng 1 WPW10594329 (DAMPER), schdld next appmnt for 7/2 MON !,

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS3

Near Cleveland Heights, OH 44121

Jeff M

Job Details: 06/22/2018

he gas was shut off unit op tested good ; Job Cmpltd,

We serviced a

IKEA ELEC SLIDE-IN

Model ISE630WS01

Near University Heights, OH 44118

Jeff M

Job Details: 06/22/2018

The unit is not heating installed new part unit op tested failed the control isn’t sending power ; ordrng 1 W10769823 (cntrl-elec), schdld next appmnt for 6/28 THU 8-12

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ00

Near Beachwood, OH 44122

Jeff M

Job Details: 06/22/2018

The units water valves of failed ice maker is broken and frozen over. The doo rhandles are not level the screws on the doors are an 8th inch off; ordrng 1 LW11089011 (RIGHT) and 1 LW11091610 (RIGHT DOOR) and 1 W10873791 (ICEMAKER ) and 1 W11223753 (EMBLEM ) and 1 WPW10341320 (VALVE), schdld next appmnt for 7/12 THU ! [**],

We serviced a

AMANA RANGE

Model AGR6603SFS0

Near Bainbridge, OH 44023

Robert A.

Job Details: 06/22/2018

Found ignitor sparking on pans in drawer, corrected, tested several times, op test ok; Job Cmpltd,

We serviced a

MAYTAG WASHER

Model MVWB850WL0

Near Auburn Township, OH 44023

Robert A.

Job Details: 06/22/2018

Ran diagnostics, f32, long drain, tested drain pump, ng, needs pump, watched spin, bearing starting to make noise, needs bearing kitCust to let us know; ordrng 1 W10435302 (BEARING KIT10551) and 1 W10536347 (DRAIN PUMP120.98), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,

We serviced a

KITCHENAID RANGE

Model KFGD500EWH04

Near Mantua Township, OH 44255

Robert A.

Job Details: 06/22/2018

tightened orifice and burner head, cleaned burner head, op test ok; Job Cmpltd,

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ00

Near Beachwood, OH 44122

Jeff M

Job Details: 06/22/2018

, The units water valves of failed ice maker is broken and frozen over. The door handles are not level the screws on the doors are an 8th inch off; ordrng 1 LW11089011 (RIGHT) and 1 LW11091610 (RIGHT DOOR) and 1 W10873791 (ICEMAKER ) and 1 W11223753 (EMBLEM ) and 1 WPW10341320 (VALVE), schdld next appmnt for 7/12 THU ! [**], saved tckt [SdLink\311610a.png],

We serviced a

WHIRLPOOL DRYER

Model WED9050XW1

Near WARRENSVL HTS, OH 44122

Jeff M

Job Details: 06/22/2018

Heating element and thermal fuse is open; used 1 WP3392519 (THERMAL FUSE), and 1 WP8544771 (ELEMENT) from stock, , Job Cmpltd,

We serviced a

MAYTAG WASHER

Model MVWB835DW0

Near Parma, OH 44134

Jeff M

Job Details: 06/22/2018

The unit has a main control fault error code needs new control and user interface; ordrng 1 W10861510 (UI) and 1 W11100602 (CONTROL), schdld next appmnt for 6/28 THU 8-12,

We serviced a

GE WASHER

Model GTWN4250D2WS

Near Garfield Heights, OH 44105

Jeff M

Job Details: 06/22/2018

Customer push the rubber button so hard that he broke the control. EST only; ordrng 1 WH01X10088 (start/stop switch) and 1 WH12X10614 (control asm),

We serviced a

WHIRLPOOL REFRIGERATOR

Model KSSO48FTX00

Near Shaker Heights, OH 44120

Jeff M

Job Details: 06/22/2018

What of the capacitors on the main control is swollen needs replaced replacement is actually a kit and wiring harness; ordrng 1 W10801766 (CONTROL ), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 6/28 THU 8-12 [**],

We serviced a

WHIRLPOOL WASHER

Model WFC7500VW1

Near Cleveland, OH 44108

Jeff M

Job Details: 06/22/2018

he unit drain n spins the unit will fill with water and wash. Unit tested good ; Job Cmpltd,

We serviced a

MFI2570FEZ02 MAYTAG

Model REFRIGERATOR

Near Avon Lake, OH 44012

Macaulay G.

Job Details: 06/22/2018

Found freezer door not sealing properly, condensation built up over door, office to order FZ door and FZ gasket.; ordrng 1 W10910840 (dor-fip) and 1 WPW10714545 (gasket-fip)

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED2VHEXVB01

Near Willoughby, OH 44094

Arthur V

Job Details: 06/22/2018

Found pinhole leak in plastic water supply line Repaired using a john guess fitting Advised customer to have a licensed plumber to install a copper water supply line. Advised this due to leaking potential of plastic water supply lines. ; Job Cmpltd,

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED2VHEXVB01

Near Willoughby, OH 44094

Arthur V

Job Details: 06/22/2018

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAHZ0

Near Rootstown Township, OH 44272

Robert A.

Job Details: 06/22/2018

Ran diagnostics, no codes, watched cycle, good, unit working as designed, suggest running hot water in sink before starting unit, suggest running a cycle with dishwasher cleaner, suggest trying a different soap like finish, and use rinseaid, no pointers on issue, op test ok; Job Cmpltd, saved tckt [SdLink\311077a.png], saved tckt [SdLink

We serviced a

WHIRLPOOL RANGE

Model WFG525S0HV0

Near Streetsboro, OH 44241

Robert A.

Job Details: 06/22/2018

Installed rt trim, top trim and handle, op test ok Ofr 1606002435; Job Cmpltd,

We serviced a

KRFC704FPS00 KITCHENAID

Model REFRIGERATOR

Near Bay Village, OH 44140

Dan

Job Details: 06/22/2018

Customer complaint that unit is not cooling, fresh food section temperature at 64 degrees, freezer section temperature at 22 degrees, found fresh food section evaporator frozen solid, unit needs new control and evaporator cover per service pointer W11033419B; ordrng 1 W10789113 (cntrl-elec) and 1 W10815735 (cover-evap

We serviced a

WMH31017HW0 WHIRLPOOL

Model MICROWAVE

Near Avon, OH 44011

Macaulay G.

Job Details: 06/22/2018

Put tray in microwave. Installed mounting nut.; Job Cmpltd

We serviced a

WML55011HS0 WHIRLPOOL

Model MICROWAVE

Near Avon, OH 44011

Macaulay G.

Job Details: 06/22/2018

Installed nut assembly in microwave.; Job Cmpltd

We serviced a

MVWC416FW1 MAYTAG

Model WASHER

Near Avon, OH 44011

Macaulay G.

Job Details: 06/22/2018

No error codes found. No physical damage found. Basket moves freely. Ran through test, operating properly.; Job Cmpltd,

We serviced a

WDT720PADM2 WHIRLPOOL

Model DISHWASHER

Near Strongsville, OH 44149

Chad P.

Job Details: 06/22/2018

Found dispenser is leaking rinse aid causing unit to over suds and leak. Needs disp replaced. ; ordrng 1 WPW10671905 (DISP)

We serviced a

WHIRLPOOL DISHWASHER

Model MDB4949SDZ0

Near Mentor, OH 44060

Arthur V

Job Details: 06/22/2018

Found unit not filling with enough water to function properly. Water line does not seem pinched needs a water valve; ordrng 1 WPW10327249 (valve-inlt), schdld next appmnt for 6/28 THU !,

We serviced a

MAYTAG DRYER

Model MEDE500VW1

Near Concord Township, OH 44077

Arthur V

Job Details: 06/22/2018

Found a p3e error.Door switch issue. Jumped out switch unit started. Needs door switch Door switch no longer available. Part number for switch is w10128087; Cllctd $96.25 CC

We serviced a

MFW9800TQ0 MAYTAG

Model WASHER

Near Rocky River, OH 44116

Dan

Job Details: 06/22/2018

Customer complaint that unit is leaking, confirmed, found boot torn at fill tube, unit needs new boot

We serviced a

KITCHENAID DISHWASHER

Model KDPE234GPS0

Near Perry, OH 44081

Arthur V

Job Details: 06/22/2018

Found unit motor not starting. Needs motor sump assy. W11085683; ordrng 1 W11085683 (MOTOR AND SUMP ASSY ), schdld next appmnt for 6/27 WED !,

We serviced a

JGD3536WS01 JENN-AIR

Model COOK TOP

Near Rocky River, OH 44116

Dan

Job Details: 06/22/2018

Customer complaint that fan is not working, found filter still wraped in plastic packaging, removed, op test good ;

We serviced a

MAYTAG WASHER

Model MVWB765FW0

Near Solon, OH 44139

Robert A.

Job Details: 06/22/2018

Cc sheets getting stuck under adj, found adj not setting flat, adj is tight, needs adj ran diagnostics, good; ordrng 1 W11161960 (ADJ), schdld next appmnt for 6/27 WED 8-12,

We serviced a

MDB4949SDH3 MAYTAG

Model DISHWASHER

Near Cleveland, OH 44111

Jessica Shreve

Job Details: 06/22/2018

Customer complaint that unit is making clicking sound when door is opened, confirmed, found kickplate not mounted properly causing door to hit it, correctly mount kickplate, no noise, op test good ; Job Cmpltd

We serviced a

KITCHENAID B/IN REFRIGERATOR

Model KFIS27CXMS6

Near Solon, OH 44139

Robert A.

Job Details: 06/22/2018

Found evap drain clogged/frozen, replaced drain, cleared ice, op test ok; used 1 W10619951 (TUBE-DRAIN) from stock, Job Cmpltd,

We serviced a

GSH25JSDBSS GE

Model REFRIGERATOR

Near Cleveland, OH 44115

Dan

Job Details: 06/22/2018

Customer complaint that unit is not dispensing water, found water line clogged in freezer section door, unable to clear water line, unit needs new freezer section door

We serviced a

WHIRLPOOL SXS REFRIGERATOR

Model WRS321SDHZ01

Near Bedford Heights, OH 44146

Robert A.

Job Details: 06/22/2018

Leveled unit, doors working correct, temps correct, op test ok; Job Cmpltd,

We serviced a

WRT318FZDW02 WHIRLPOOL

Model REFRIGERATOR

Near Lorain, OH 44052

Macaulay G.

Job Details: 06/22/2018

Customer is experiencing freezing conditions all around refrigerator. Thermistor is open and control has sticking relay. Office to order control and thermistor.; ordrng 1 W10838965 (thermistor) and 1 W10884375 (contrl-box)

We serviced a

WED8540FW0 WHIRLPOOL

Model DRYER

Near Lorain, OH 44053

Macaulay G.

Job Details: 06/22/2018

Tested dryer, F3E1 code forever exhaust thermistor. Office to order exhaust thermistor.; ordrng 1 WP8557403 (thrmst-fix)

We serviced a

MAYTAG DISHWASHER

Model MDB6769AWS1

Near Beachwood, OH 44122

Robert A.

Job Details: 06/22/2018

Found keys flashing, will not start, checked controls, found ribbon cable discolored, shorted, needs panel Cust to let us know; ordrng 1 WPW10254842 (PANEL168.60), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,

We serviced a

MDB7749AWB1 MAYTAG

Model DISHWASHER

Near Lorain, OH 44052

Macaulay G.

Job Details: 06/22/2018

Found open thermal fuse in dishwasher.

We serviced a

MED7500YW2 WHIRLPOOL

Model DRYER

Near South Amherst, OH 44001

Macaulay G.

Job Details: 06/22/2018

Found only 120 volts feeding, no 240 between L1 and L2. Advised customer to have electrical checked

We serviced a

WFG505M0BW1 WHIRLPOOL

Model RANGE

Near Broadview Heights, OH 44147

Chad P.

Job Details: 06/22/2018

Installed control. Op test no good. Ignitor still not coming on. Power is being sent out from the control. Valve open. Needs valve replaced. ; ordrng 1 WP98014893 (VALVE ASSY)

We serviced a

WOC95EC0AS00 WHIRLPOOL

Model OVEN

Near Broadview Heights, OH 44147

Chad P.

Job Details: 06/22/2018

Found unit displaying feature not available for bake. Reset power to unit and allow acu to boot. Ran bake. Op test ok. Most likely cause is a power drop to the unit causing a glitch in the software

We serviced a

WRS588FIHV00 whirlpool

Model refrigerator

Near Broadview Heights, OH 44147

Chad P.

Job Details: 06/22/2018

Found handle pitting. Needs freezer handle replaced.; ordrng 1 W11043764 (HANDLE)

We serviced a

GFSS6KEXCSS GE

Model REFRIGERATOR

Near North Royalton, OH 44133

Chad P.

Job Details: 06/22/2018

Installed control. Advised to allow 24 hrs for normal cooling to resume. ; Job Cmpltd

We serviced a

WDT750SAHB0 Whirlpool

Model Dishwasher

Near Highland Heights, OH 44143

Brian M

Job Details: 06/22/2018

Cc that unit is not washer Found pump getting power but no water pressure Power spray arms not moving ; ordrng 1 W11087376 (pump&motor)

We serviced a

WRF767SDEM01 Whirlpool

Model Refrigerator

Near Lakewood, OH 44107

Corina B

Job Details: 06/22/2018

CC that the ff is not cooling. Found half of the evap frozen. Steamed out evap. Will need a new evap cover and fan. Called SM to order parts. ; ordrng 1 W11033168 (harns-wire) and 1 WPW10501260 (cover-evap),

We serviced a

MED5500FW0 Maytag

Model Dryer

Near Avon Lake, OH 44012

Corey L.

Job Details: 06/22/2018

Customer complaint of longer dry times was 55 min now takes 65 min, ran diagnostics found f2e3 stuck key, cleared code, vents are cleared to outside, unit has great airflow, run is short, unit is operating as designed ;

We serviced a

Maytag Washer

Model Customer complaint washer has a loud grinding noise, and is spinning too fast on delicate, ran diagnostics, no codes, ran auto service test mode, all components operating as designed, unit is level and on a solid tile floor; Job Cmpltd

Near Avon Lake, OH 44012

Corey L.

Job Details: 06/22/2018

We serviced a

MVWX655DW Maytag

Model Washer

Near Willowick, OH 44095

Brian M

Job Details: 06/22/2018

Cc of no water entering Could not duplicate issue Ran calibration OP TEST OK

We serviced a

MEDB850YW0 Maytag

Model Dryer

Near Cleveland, OH 44109

Corina B

Job Details: 06/22/2018

CC that the unit is not drying clothes. Checked outside vent, good. Found the heater is open. Will need a new heater. Called SM to order part; ordrng 1 WP8544771 (element 10349)

We serviced a

AGR420BAB1 AMANA

Model RANGE

Near Parma, OH 44130

Dan

Job Details: 06/22/2018

Customer complaint that oven door fell off and will not go back on, confirmed, no damage to hinges, or mounts, reinstalled oven door, op test good ; Job Cmpltd

We serviced a

WRX988SIBM03 WHIRLPOOL

Model REFRIGERATOR

Near Cleveland, OH 44107

Chad P.

Job Details: 06/22/2018

Found freezer not running and ice box fan not running. Reset power to unit and freezer started working and ice box fan now running. Ran diagnostic on I.m. No longer storing faults.

We serviced a

WFE540H0AW Whirlpool

Model Range

Near Mentor, OH 44060

Brian M

Job Details: 06/22/2018

Cc of no heat in oven and front burners not going to a simmer Found bake element open, and front burners coils burnt out Needs element and burners ; ordrng 1 W10779716 (elmnt-bake) and 1 W10823729 (elmnt-surf) and 1 WPW10189281 (elmnt-surf)

We serviced a

JMC8127DDW Jenn-Air

Model Micro Oven

Near Bay Village, OH 44140

Corey L.

Job Details: 06/22/2018

Customer complaint microwave not working, loaded unit with a microwave safe glass with water for 30 seconds, unit did not heat at all, found mag failed, unit needs magnetron ; ordrng 1 W10859575 (magnetron 172.53),

We serviced a

WED5530SQ0 Whirlpool

Model Dryer

Near Bay Village, OH 44140

Corey L.

Job Details: 06/22/2018

Customer complaint dryer won’t start, found thermal fuse open, quoted, replaced thermal fuse with truck stock, checked vent to outside and it’s clear, customer has foil style vent, that was pinched behind the unit, advised customer foil vent is a fire hazard and should be replaced with a semi solid or solid rigid metal vent; used 1 WP3392519 (THERMAL FUSE)

We serviced a

WFW8300SW00 Whirlpool

Model Washer

Near South Euclid, OH 44121

Corina B

Job Details: 06/22/2018

CC that the unit will not drain and f21 comes up. Checked the drain trap, cleaned trap out. Ran a rinse and spin. Unit finished cycle. Optest ok.

We serviced a

GDT530PSD1SS GE

Model Dishwasher

Near Painesville, OH 44077

Brian M

Job Details: 06/22/2018

Cc that unit is not heating Found less than 10 ohms on heater Found pump not circulating water on lower rack Needs heater Customer does not want to repair

We serviced a

MVWB880BW0 Maytag

Model Washer

Near WILOUGHBY HLS, OH 44094

Brian M

Job Details: 06/22/2018

Cc of loud noise Found bearing shot and inner tub loose from outer tub digging into outer tub needs whole outer tub and bearing Customer does not want to repair

We serviced a

LGR8648PQ1 Whirlpool

Model Dryer

Near Warrensville Heights, OH 44128

Brian M

Job Details: 06/22/2018

Cc of no heat .. Found coils intermittently working Replaced coils from truck stock OP TEST OK ; used 1 279834 (COIL2245),

We serviced a

MGDC215EW2 Maytag

Model Dryer

Near Parma, OH 44134

Corey L.

Job Details: 06/22/2018

Installed new drum and customer supplied semi-solid rigid metal vent, op test good; Job Cmpltd

We serviced a

KUDC25CHSS1 Kitchenaid

Model Dishwasher

Near Pepper Pike, OH 44124

Corina B

Job Details: 06/22/2018

CC that the unit is leaking water. Started a cycle ran unit for 15 min. Can not duplicate the problem. Optest ok

We serviced a

JRSD209TW Jenn-air

Model Refrigerator

Near Pepper Pike, OH 44124

Corina B

Job Details: 06/22/2018

CC that the fz door is leaking water and the ice cubes are coming out hollow. Advised cust due to the age of the unit the insulation is wearing down, its normal for it to leak water. Checked the shut off, good. Found the icemaker is staying stuck in a position. Will need a new ice maker. Called SM to order part. ; ordrng 1 D7824706Q (ice maker 11943),

We serviced a

KAWE670BWH1 Kitchenaid

Model Washer

Near Pepper Pike, OH 44124

Corina B

Job Details: 06/22/2018

CC that the dial does not select a cycle. Will need a new timer. Called SM to order part. ; ordrng 1 WP3946476 (timer 13594)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ

Near Madison, OH 44057

Jeff M

Job Details: 06/21/2018

The unit sump is seizing up. I was able to get work but the sump assembly still needs to be replaced.; ordrng 1 W11085683 (SUMP), schdld next appmnt for 6/27 WED 8-12, saved

We serviced a

MER8800FZ1 MAYTAG

Model RANGE

Near Middleburg Heights, OH 44130

Dan

Job Details: 06/21/2018

Customer complaint that oven caught on fire, found remnants of something that was spilled in oven that ran down under oven floor and burned off, unit is operating as designed ; Job Cmpltd

We serviced a

WRS325SDHZ00 WHIRLPOOL

Model REFRIGERATOR

Near Middleburg Heights, OH 44130

Dan

Job Details: 06/21/2018

Installed new control, op test good, customer has plastic water line connected to refrigerator, advised customer that this is a potential flood hazard and they should replace it with a copper water line ; Job Cmpltd

We serviced a

GE REFRIGERATOR

Model GSH22JFTABB

Near Concord Township, OH 44077

Jeff M

Job Details: 06/21/2018

The unit is not defrosting I ground the heating element open ; ordrng 1 WR51X10101 (heater & brkt asm), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, C= next appmnt for 6/29 FRI 8-12,

We serviced a

MER5551BAW MAYTAG

Model RANGE

Near Elyria, OH 44035

Macaulay G.

Job Details: 06/21/2018

Replaced hinges. Oven door is operating properly. All tested ok.; Job Cmpltd

We serviced a

WRX735SDHZ00 WHIRLPOOL

Model REFRIGERATOR

Near Lorain, OH 44053

Macaulay G.

Job Details: 06/21/2018

User interface will not switch to ice maker off, office to order user interface.; ordrng 1 W11043015 (panel-ui)

We serviced a

KSC24C8EYP02 KITCHENAID

Model REFRIGERATOR

Near Westlake, OH 44145

Chad P.

Job Details: 06/21/2018

Leveled unit. Found ice maker cycling to early and ejecting water. Found updated ice maker per service pointer with different thermostat. Needs I.m. Replaced. ; ordrng 1 WPW10756907 (ICE MAKER)

We serviced a

MHWE300VW12 MAYTAG

Model WASHER

Near Westlake, OH 44145

Chad P.

Job Details: 06/21/2018

Removed Buddha from between tub and drum.

We serviced a

KRFC704FSS00 KITCHENAID

Model REFRIGERATOR

Near Bay Village, OH 44140

Chad P.

Job Details: 06/21/2018

Found mullion sweating and dripping water. No power to mullion. Mullion tests good. Entered diagnostics and ran mullion test. 12vdc is present. Exited diagnostics and cycled power. Mullion now has power. Op test ok. ; Job Cmpltd

We serviced a

GE DISHWASHER

Model GLD690N20SS

Near Concord Township, OH 44077

Jeff M

Job Details: 06/21/2018

Upon my arrival the dishwasher is working fine unit test good could not find an issue most likely customer was not closing the door on the way; , Job Cmpltd,

We serviced a

FRIGIDAIRE RANGE

Model PLCF489GC

Near Shaker Heights, OH 44122

Jeff M

Job Details: 06/21/2018

Pre heated the over to 425* the bake and broil heating element are cycling on and of to bring the unit to temp. I put a cooking pan in the unit mid rack to retain the heat and to test the temp of the oven. At the preheat tone the temp was 530* after 10 mins the temp was 430* after another 10mins the temp was 435* unit tested good. ; Job Cmpltd,

We serviced a

GE REFRIGERATOR

Model GSH25JSTASS

Near Kirtland, OH 44094

Jeff M

Job Details: 06/21/2018

he unit is not the defrosting I tested the heating elements and the bimetal which tested good. The main control is not sending power estimate only do not order parts; ordrng 1 WR55X10942P (CONTROL ), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,

We serviced a

CVE3401B Jenn-Air

Model Cooktop

Near Moreland Hills, OH 44022

Corina B

Job Details: 06/21/2018

CC that there is a crack in the cooktop and the fan knob is missing. Will need a cooktop and knob. Called SM to order parts; ordrng 1 74007072 (cooktop) and 1 WP7739P122-60 (knob- fan),

We serviced a

KITCHENAID WASHER

Model GUD27GSSJ0WW

Near Willoughby, OH 44094

Jeff M

Job Details: 06/21/2018

Ran a cycle on the exact settings the customer had it on unit tested good; Job Cmpltd,

We serviced a

WHIRLPOOL RANGE

Model WFE515S0EW1

Near Mentor, OH 44060

Jeff M

Job Details: 06/21/2018

Customer had a new light bulb I installed a light bulb unit tested good. Customer cannot find her receipts I ran and entitlements and it came up with a purchase date; Job Cmpltd,

We serviced a

AMANA WASHER

Model NTW4516FW1

Near Mentor, OH 44060

Jeff M

Job Details: 06/21/2018

I press and hold the cancel button unit stopped draining and started to work properly. The machine had no error codes I recalibrated the units unit tested good; Job Cmpltd,

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHV00

Near Concord Township, OH 44077

Jeff M

Job Details: 06/21/2018

Installed new part unit op tested good ; Job Cmpltd,

We serviced a

JENAIR REFRIGERATOR

Model JCD23889GEB

Near North Madison, OH 44057

Arthur V

Job Details: 06/21/2018

Found drain in freezer ice covered causing issue. Removed ice using steam. Installed cap tube drain heater. Op test good ; ob Cmpltd,

We serviced a

WHIRLPOOL DRYER

Model CEM2743BQ0

Near Geneva Township, OH 44041

Arthur V

Job Details: 06/21/2018

Cust complaint scraping noise. Found left side of cabinet pushed in (dented in) causing issue. Drum rubbing on cabinet almost went all the way thru Removed drum and straighten out cabinet using a mallet. Cosmetics-not perfect but unit is running without scraping. Unit op test good ; , Job Cmpltd,

We serviced a

FRIGIDAIRE RANGE

Model FFGF3019LBB

Near Ashtabula, OH 44004

Arthur V

Job Details: 06/21/2018

Put customer purchased new handle on oven door. Op test good ; Job Cmpltd,

We serviced a

MAYTAG WASHER

Model MVWX655DW0

Near Williamsfield, OH 44093

Arthur V

Job Details: 06/21/2018

Replaced washplate and bolt with locktite. Op test good ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,

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