Service History 1146 - Fred's Appliance

We serviced a

KITCHENAID DISHWASHER

Model KUDS30IVBT4

Near Chester Township, OH 44026

Robert A.

Job Details: 08/11/2017

, Installed sump nd top spray arm, ran diagnostic cycle, op test ok; Job Cmpltd,

We serviced a

KITCHENAID DISHWASHER

Model KDFE104DSS3

Near North Olmsted, OH 44070

Robert A.

Job Details: 08/11/2017

CC that machine not starting cycle. Found door hitting right side of cabinet and not closing. Right leg has slipped behind tile causing body to torque. Shimmed and adjusted feet. Ran diag and test cycle. Optest ok.; Job Cmpltd,

We serviced a

WHIRLPOOL DISHWASHER

Model WDT720PADM2

Near Newbury Township, OH 44065

Robert A.

Job Details: 08/11/2017

Found drain pump just humming, cleared pump, ran diagnostic cycle, op test ok; Job Cmpltd,

We serviced a

KITCHENAID DISHWASHER

Model KUDS35FXSS5

Near South Russell, OH 44022

Robert A.

Job Details: 08/11/2017

We serviced a

WRS322FDAW04 WHIRLPOOL

Model REFRIGERATOR

Near Olmsted Falls, OH 44138

Chad P.

Job Details: 08/11/2017

Installed valve. Op test ok. ; Job Cmpltd,

We serviced a

KRFF305ESS00 KITCHENAID

Model REFRIGERATOR

Near Rocky River, OH 44116

Chad P.

Job Details: 08/11/2017

Door seals check good at this time. Likely they just needed time to conform. Advised to monitor. Op test ok. ; Job Cmpltd,

We serviced a

GE REFRIGERATOR

Model GSH25JFREWW

Near Rocky River, OH 44116

Brian B

Job Details: 08/11/2017

Found oil in drain pan and machine at room temp. Low side leak. Machine would need new compressor and evap. Wiil give est. cust dies not want to repair. Do not order parts. Paid sc. JOB COMPLTD

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS01

Near Lakewood, OH 44107

Brian B

Job Details: 08/11/2017

Found freezer door gasket not sealing. Used steamer to form gasket and clear ice. Adjusted door. Also, right french door gasket is torn and magnet coming out. Will need new gasket. Office to order part; ordrng 1 W10571956 (gasket-fip),

We serviced a

WRT511SZDB00 WHIRLPOOL

Model REFRIGERATOR

Near Mentor, OH 44060

Jeff M

Job Details: 08/11/2017

Installed new part unit op tested good ; Job Cmpltd,

We serviced a

MGDC215EW2 MAYTAG

Model DRYER

Near Mentor, OH 44060

Jeff M

Job Details: 08/11/2017

Timer is sticking it is not a fancy through the cycle customer had an incident where it ran for most 12 hours straight also taking a long time for the dryer to dry a load I recommended for her to clean the vents; ordrng 1 W10185981 (timer),

We serviced a

WHIRLPOOL REFRIGERATOR

Model GI7FVCXWA00

Near Streetsboro, OH 44241

Robert A.

Job Details: 08/11/2017

Ff 45, frz 0, ran diagnostics, found ice box fan not running, but receiving power, needs fan; ordrng 1 W10281584 (ICEBOX FAN 122.09), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 8/18 FRI ! [**],

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW1

Near Kent, OH 44240

Robert A.

Job Details: 08/11/2017

Installed control, ran recal cycle, good, op test ok; Job compltd

We serviced a

WHIRLPOOL REFRIG/SIDE-BY-S

Model ED2KHAXVT01

Near Kent, OH 44240

Robert A.

Job Details: 08/11/2017

, Installed drain pan, op test ok; Job Cmpltd,

We serviced a

MVWX500BW0 MAYTAG

Model WASHER

Near North Ridgeville, OH 44035

Paul H.

Job Details: 08/11/2017

CC not going through cycle, ran diagnostics, f0e2 over sudsing, cleared, ran auto test and observed, proceeded through fine, ran a manual spin, sounded good, ran a rinse and spin with 6 large towels, proceeded fine, op test ok.

We serviced a

WRF560SMYW05 WHIRLPOOL

Model REFRIGERATOR

Near Sheffield, OH 44054

Paul H.

Job Details: 08/11/2017

Replaced damper and drain valve, flushed out drain, op test ok.; Job Cmpltd

We serviced a

MHW6000XW2 WHIRLPOOL

Model WASHER

Near Amherst, OH 44001

Paul H.

Job Details: 08/11/2017

F9e1, long drain, checked pump housing, cleared debris, ran auto test, did not drain well at first, checked hose, installed too deep into stand pipe, corrected, ran another test, did not recognize that it had drained, checked pressure hose, cleared debris, ran another test, op test ok.;

We serviced a

JGC1536ADS15 WHIRLPOOL

Model COOK TOP

Near Shaker Heights, OH 44122

Chris H.

Job Details: 08/11/2017

Customer complaint that unit was igniting states they shut off power, turned power on unit is operating as its designed, customer to monitor; Job Cmpltd

We serviced a

JES9860BAW JENN-AIR

Model RANGE

Near Munson Township, OH 44024

Corina B

Job Details: 08/11/2017

CC that the oven does not stay to temp. Preheated oven to 350*. Bake element turns on and off. Adjusted the temp +15*. Optest ok. ; Job Cmpltd

We serviced a

WHIRLPOOL RANGE

Model WFG510S0AS2

Near Cleveland, OH 44102

Brian B

Job Details: 08/11/2017

Replaced spark board. Tested oven, set to 350.. lights normally, optest ok.; Job Cmpltd,

We serviced a

GZ25FSRXYY WHIRLPOOL

Model REFRIGERATOR

Near Painesville Township, OH 44077

Jeff M

Job Details: 08/10/2017

I found the filter head was plugged i pulled filter out and still had very slow water pressure unit needs new reservoir filter head assembly; ordrng 1 W10502642 (reservoir) and 1 WP12664501 (BYPASS),

We serviced a

WED5000DW2 WHIRLPOOL

Model DRYER

Near Painesville, OH 44077

Jeff M

Job Details: 08/10/2017

The unit produces heat I recommend the customer to have the venting checked it is an electric dryer.; Job Cmpltd,

We serviced a

WHIRLPOOL WASHER

Model WTW4616FW1

Near Chardon, OH 44024

Robert A.

Job Details: 08/10/2017

, Complaint, not spinning out heavy loads, and when put in drain and spin, unit fills with water, Ran diagnostics, no codes, ran drain and spin, worked correct, ran recal cycle, good, checked servicepointers, none, started normal wash, good, stopped cycle, started drain and spin, good, unable to duplicate issue, op test ok; Job Cmpltd,

We serviced a

KBFS25EWWH9 KITCHENAID

Model REFRIGERATOR

Near Moreland Hills, OH 44022

Corina B

Job Details: 08/10/2017

CC that water is leaking from the fz. Found a service pointer W10632338, special project S38253 will cover part. Replaced the drain tube from t/s. Cleared the drain with the steamer. Optest ok. ; used 1 W10619951 (TUBE-DRAIN) from stock, Job Cmpltd

We serviced a

KITCHENAID REFRIGERATOR

Model KBFO42FTX02

Near Westlake, OH 44145

Brian B

Job Details: 08/10/2017

, Replaced new high voltage assembly and thermister. Set controls. Optest ok. Brought back core for return. ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,

We serviced a

MEDB855DC3 MAYTAG

Model DRYER

Near Amherst, OH 44001

Paul H.

Job Details: 08/10/2017

Replaced UI, fired right up, customer in the interim re did the side venting, op test ok. Gave customer cell number so he can contact me quickly if water returns; Job Cmpltd

We serviced a

GE REFRIGERATOR

Model ZISW48DYA

Near Munson Township, OH 44024

Robert A.

Job Details: 08/10/2017

Found rvap heater pan forzen, put into defrost, pan not hearing, ohmed heater, ng, needs heater kit; ordrng 1 WR49X10021 (PAN HEATER KIT279.87), schdld next appmnt for 8/17 THU ! [***],

We serviced a

MVWX655DW1 MAYTAG

Model WASHER

Near Lorain, OH 44053

Paul H.

Job Details: 08/10/2017

Replaced gearcase, ran calibration and tested, op test ok.; Job Cmpltd, saved tckt [SdLink\295346d.png], saved tckt [SdLink

We serviced a

JENN-AIRE REFRIGERATOR

Model JCD2289AEB

Near Bay Village, OH 44140

Brian B

Job Details: 08/10/2017

CC that water started coming out of dispenser. Customer recently upgraded shut off valve under sink to 1/4 turn in line valve. Removed disp facia and tested paddle switch, working properly.. valve turning on and off properly. Could not duplicate problem. JOB COMPLTD

We serviced a

WFW9150WW01 WHIRLPOOL

Model WASHER

Near Chesterland, OH 44026

Dan H

Job Details: 08/10/2017

Customer complaint that unit is not completing wash cycle, ran diagnostics found f9e2(pump drive system error) and f9e1(long drain) error codes, ran test cycle, unit completed test cycle, drain pump is working, nothing in filter basket, unit needs new control, customer does not want repair at this time

We serviced a

CVGX2423W JENN-AIR

Model RANGE

Near Westlake, OH 44145

Chris H.

Job Details: 08/10/2017

Customer complaint that units burners are continuously sparking, found unit has a stuck valve, and failed spark switch, valve is discontinued, unit is unrepairable

We serviced a

JVM1451WA001 GE

Model MICRO OVEN

Near Chester Township, OH 44026

Dan H

Job Details: 08/10/2017

, Customer complaint that unit is not heating, watt meter showing problem is on high voltage side, cap is good , diode is good, transformer idps good, unit needs new magnetron; ordrng 1 WB27X10017 (MAG), schdld next appmnt for 8/17 THU

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF989SDAH01

Near Ravenna, OH 44266

Robert A.

Job Details: 08/10/2017

Installed power bd and bd kit, unit running, op test ok; Job Cmpltd,

We serviced a

KDTM404EBL1 KITCHENAID

Model DISHWASHER

Near South Russell, OH 44022

Corina B

Job Details: 08/10/2017

CC that the spray arms are not moving. Ran diag fault code f6e4, float switch. Found the float switch was open and the arm was not attached. Checked the switch, good. Re assembled the float switch. Ran a normal cycle, wash arms are moving. Optest ok

We serviced a

MEDX655DW1 MAYTAG

Model DRYER

Near Lorain, OH 44055

Chris H.

Job Details: 08/10/2017

Customer couldnt provide pop states its under aarons warranty, aaron to fax pop, rescheduling customer ; schdld next appmnt for 8/17 THU

We serviced a

KGRS505XBL05 WHIRLPOOL

Model RANGE

Near Chester Township, OH 44026

Dan H

Job Details: 08/10/2017

Customer complaint that bake burner is not lighting and burner knob is broken, burner valve is seized, started bake for 350 degrees, ignitor did not glow, ignitor not recieving 120vac, control is not sending 120 vac, unit needs new burner valve and control; ordrng 1 WPW10206287 (VALVE) and 1 WPW10365423 (CNTRL), schdld next appmnt for 8/17 THU

We serviced a

KUDS01DLSS6 WHIRLPOOL

Model DISHWASHER

Near Chagrin Falls, OH 44022

Corina B

Job Details: 08/10/2017

CC that the soap dispenser is broken. Found the dw not installed properly. Advised cust to get a bracket to install the dw. Ran diag no codes and a calibration. Will need a new soap dispenser. Called GS to order part. ; ordrng 1 WP8533381 (sensor) and 1 WP8558129 (dispenser), schdld next appmnt for 8/17 THU

We serviced a

MVWB835DW2 MAYTAG

Model WASHER

Near Lorain, OH 44052

Chris H.

Job Details: 08/10/2017

Tech is unable to remove gearcase from inner basket, rotor was also not ordered, unit needs inner/outter baskets, drain catch and rotor, rs for a 2 count job, spoke with gs ordering parts; ordrng 1 W10512161 (tub asm) and 1 W10811960 (basket) and 1 W10915701 (ROTOR) and 1 WPW10215093 (filter), schdld next appmnt for 8/17 THU

We serviced a

WRF736SDAM WHIRLPOOL

Model REFRIGERATOR

Near Painesville, OH 44077

Jeff M

Job Details: 08/10/2017

The unit is still freezing up I found that there is a gap between the cabinet and the liner I found a service pointer they recommend applying silicone around the cabinet also the dispenser is not staying close along the ice in the bucket to mop together the doors are not even they are lvl but not even customer absolutely does not want this refrigerator she will call place of purchase to have it exchanged. ; Job Cmpltd,

We serviced a

WMH31017AS2 WHIRLPOOL

Model MICROWAVE

Near Concord Township, OH 44077

Jeff M

Job Details: 08/10/2017

From the switches were not aligned the lights to come on and off install new wiring harness microswitch door cams unit tested good; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock, Job Cmpltd,

We serviced a

EIDW6305GS1A ELECTROLUX

Model DISHWASHER

Near Conneaut, OH 44030

Jeff M

Job Details: 08/10/2017

Installed new part unit op tested good ; Job Cmpltd

We serviced a

WRF535SMBM00 WHIRLPOOL

Model REFRIGERATOR

Near Williamsfield, OH 44093

Jeff M

Job Details: 08/10/2017

The unit is on the 2 setting fot the fridge the temp is 30 degrees number seven is the coldest setting I found the temp sensor for the fridge is off and also the doors making a clicking sound the cam closer is worn out; ordrng 1 W11131391 (HARNESS) and 1 WP12028505AP (CLOSER),

We serviced a

JBP70W0K4WW GE

Model RANGE

Near Parma, OH 44129

Chad P.

Job Details: 08/10/2017

Cust just had questions about display. Timer button and bake button are cracking. Advised this is normal over time as they are the most commonly used. It will not hurt the function of the oven. Op test ok

We serviced a

WFG515S0EW1 WHIRLPOOL

Model RANGE

Near Brook Park, OH 44142

Chad P.

Job Details: 08/10/2017

Found rivots that hold panel to mounting brackets are not removable. Needs brackets and rivots also. ; ordrng 2 W10462911 (brkt-mntg)s and 2 WP3196814 (RIVOT)s,

We serviced a

GDT680SSH7SS GE

Model DISHWASHER

Near Parma, OH 44129

Chad P.

Job Details: 08/10/2017

Found nonwater being sent to upper sprayer. Diverter is stuck in lower sprayer position. Needs diverter replaced. ; ordrng 1 WD18X21678 (DIVERTER),

We serviced a

MDB8949SBB3 MAYTAG

Model DISHWASHER

Near South Euclid, OH 44121

Dan H

Job Details: 08/10/2017

Installed new user interface, op test good ; Job Cmpltd

We serviced a

GU2275XTVY0 WHIRLPOOL

Model DISHWASHER

Near Chagrin Falls, OH 44022

Corina B

Job Details: 08/10/2017

CC that the unit is flashing lights. Found the normal and china lights flash. Unplugged unit for 5 min. Still flashing. Will need a new UI. Called GS for the part, Gave cust est to repair. Does not wat to repair

We serviced a

PFSS6PKXASS GE

Model REFRIGERATOR

Near Chester Township, OH 44026

Corina B

Job Details: 08/10/2017

CC that the i/m is making smaller ice cubes and there is frost around the fz door. Found a saddle valve installed. Advised cust to replace the saddle valve with an inline valve. Im is making an clicking sound when cycling. Will need a new im and a water valve. Called GS to order parts.; ordrng 1 WR30X10097 (icemaker) and 1 WR57X10082 (water value.), schdld next appmnt for 8/17 THU

We serviced a

KAWE577BWH1 WHIRLPOOL

Model WASHER

Near South Russell, OH 44022

Corina B

Job Details: 08/10/2017

Came to replace the parts listed and cust stated when they did a load of laundry water and oil came out from under the unit. Found oil on the gearcase. Will need a new gearcase. Called BB to order part. ; ordrng 1 3360629 (gear case), schdld next appmnt for 8/17 THU

We serviced a

WFG320M0BB0 WHIRLPOOL

Model RANGE

Near Lorain, OH 44052

Chris H.

Job Details: 08/10/2017

Door shipped was damaged and adhesive was already coming off, pics in sd, spoke with gs ordering part ; ordrng 1 WPW10535776 (glass-door), schdld next appmnt for 8/17 THU

We serviced a

AGR6303MFS0 AMANA

Model RANGE

Near Lorain, OH 44052

Chris H.

Job Details: 08/10/2017

Customer complaint that unit is not heating correctly and they have some questions about how to use the units timer, started unit on bake at 350 placed cookie sheet on middle rack, temps need adjusted, calibrated unit +10 degrees, aswered customers concerns, op test good, pop in sd; Job Cmpltd

We serviced a

PTB1953GRW MAYTAG

Model REFRIGERATOR

Near Cleveland, OH 44104

Dan H

Job Details: 08/10/2017

Recovered refrigerant, installed compressor , evaporator,and filter drier, brought system into a 28" vacuum, watched 15 minutes, no change on gauges, recharged unit with 3.5oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; Job Cmpltd

We serviced a

WHIRLPOOL WALL OVEN

Model RBD305PVB02

Near Streetsboro, OH 44241

Robert A.

Job Details: 08/10/2017

Found no display, keys beep when pressed, fuse good, clock recievinh power, needs clock; ordrng 1 WPW10438750 (CLOCK279.17), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Cllctd $559.73 CC Ref # 796528566, schdld next appmnt for 8/17 THU ! [**], s

We serviced a

JENN-AIR REFRIGERATOR

Model JFC2089HTB3

Near Bay Village, OH 44140

Brian B

Job Details: 08/10/2017

Found display dead. When any pad is pressed all leds light up but no cooling functions are turned on. Checked vol on pins 1-3 on display, 14vdc.. will need new display board. Problem occurred after an electrical storm with lightning strike. Will also replace main power board. Cust would also like to replace membrane touch pad, but part is NLA.. advised calling whirl for that. Office to order parts. Cust oaid dep.; ordrng 1 WPW10317076 (CONTROL BOARD 22579) and 1 WPW10319823 (CNTRL- ELEC 14156), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 8/17 THU !,

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDBM03

Near Aurora, OH 44202

Robert A.

Job Details: 08/10/2017

Removed bin, tested selenoid, good, reinstalled bin, tested disp, good, op test ok; Job Cmpltd,

We serviced a

MAYTAG DISHWASHER

Model MDB8959SBB0

Near Bay Village, OH 44140

Brian B

Job Details: 08/10/2017

, Replaced panel. Ran test cycle. Optest ok.; Job Cmpltd,

We serviced a

GE MICRO OVEN

Model PVM9005SJ1SS

Near Bainbridge Township, OH 44023

Robert A.

Job Details: 08/10/2017

Complaint, exhaust fan turned on by itself, plugged in unit, tested fan, good, needs t stats; ordrng 1 WB27X11212 (T STAT) and 1 WB27X11213 (T STAT), schdld next appmnt for 8/17 THU ! [**],

We serviced a

665.13222N411 KENMORE

Model DISHWASHER

Near Cleveland, OH 44119

Dan H

Job Details: 08/10/2017

Customer complaint that unit is not draining, confirmed, found piece of broken glass lodged in drain pump, removed, unit drained, op test good

We serviced a

WHIRLPOOL DISHWASHER

Model KUDC03IVWH4

Near Shaker Heights, OH 44120

Robert A.

Job Details: 08/10/2017

Complaint, not cleaning dishes, top spray arm hanging down, corrected, sump clear, ran unit, water temp 105, need to run hot water in sink before starting unit, ran diagnostic cycle, op test ok; Job Cmpltd, saved

We serviced a

DFE29JGDABB GE

Model REFRIGERATOR

Near Perry, OH 44081

Corina B

Job Details: 08/10/2017

Replaced the water valve. Optest ng. Checked the water line going into the unit, 120v removed water line water coming in from house, had water Will need a new water valve. Called GS to order oart. ; ordrng 1 WR55X11128 (valve water iso asm), schdld next appmnt for 8/17 THU

We serviced a

MBF2258XEB5 MAYTAG

Model REFRIGERATOR

Near Painesville Township, OH 44077

Jessica Shreve

Job Details: 08/10/2017

CC that the unit is not cool in the ff. Fz 6 ff 68. Removed the evap cover, frosted over. Ran diag thermistor are good. Bimetal, good, heater, good. Will need anew main control. Used main control from t/s. Brought core back for return. Optest ok.; used 1 WPW10503278 (MUST RETURN**CORE*CTRL BOARD) from stock, Job Cmpltd

We serviced a

WDF550SAAW MAYTAG

Model DISHWASHER

Near Cleveland, OH 44104

Chris H.

Job Details: 08/10/2017

Customer complaint that units buttons are not responding, reset power connection, buttons are now responding, unit is operating as designed ; Job Cmpltd

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF540CWBM01

Near Bay Village, OH 44140

Brian B

Job Details: 08/10/2017

Replaced freezer door. Used one tube of sealant from t/s to seal liner. Optest ok.; used 1 W10841140 ADHESIVE (SEALANT) from stock, Job Cmpltd,

We serviced a

MEDX6STBW0 MAYTAG

Model DRYER

Near Wickliffe, OH 44092

Dan H

Job Details: 08/10/2017

Customer complaint of squealing noise, started normal dry cycle, o unusual noises heard, rollers, idler pulley, and felt slides are all in good condition, unit is operating as designed ; Job Cmpltd

We serviced a

KBFS20EVMS8 KITCHENAID

Model REFRIGERATOR

Near Willoughby, OH 44094

Jessica Shreve

Job Details: 08/10/2017

Customer complaint that fresh food section door gasket is torn, confirmed, unit needs new fresh food section door gasket, installed new door gasket from truck stock surplus, op test good ; used 1 W10571956 (SEAL) from stock, Job Cmpltd

We serviced a

WTW5000DW1 WHIRLPOOL

Model WASHER

Near Mentor, OH 44060

Dan H

Job Details: 08/10/2017

Installed new gearcase, op test good ; Job Cmpltd

We serviced a

GHWN5250D0WS GE

Model WASHER

Near Painesville, OH 44077

Corina B

Job Details: 08/10/2017

Replaced the motor and shaft. Ran a normal load and a rinse and spin. When spin only the agitor spins. Will need a new control and lid lock. Called BB to order parts.; ordrng 1 WH12X10334 (lid switch asm) and 1 WH12X10613 (board asm mounted), schdld next appmnt for 8/16 WED

We serviced a

CVE4370B WHIRLPOOL

Model COOK TOP

Near Kirtland, OH 44094

Corina B

Job Details: 08/10/2017

CC that the indictor lights and the fan does not come on. The light box is get 110v and the fan switch is broken. Will need a new light assy box and the fan switch are discontinued. ; Job Cmpltd

We serviced a

RF378PXGQ1 WHIRLPOOL

Model RANGE

Near South Euclid, OH 44121

Corina B

Job Details: 08/10/2017

CC that the oven would not unlock after a clean cycle. Door is locked. Removed the back panel checked the switches to the door lock when lock is open, its open closed, less then 1 ohm. Will need a new motor. Called GS to order part please ship part to cust new address in sticky notes. ; ordrng 1 WPW10107830 (latch-door), schdld next appmnt for 8/14 MON

We serviced a

MMV1174FZ0 MAYTAG

Model MICROWAVE

Near Cleveland, OH 44139

Chris H.

Job Details: 08/10/2017

New door is dented, reordering door; ordrng 1 W11037847 (DOOR SS), schdld next appmnt for 8/16 WED

We serviced a

WRS325FDAM04 WHIRLPOOL

Model REFRIGERATOR

Near Oakwood Village, OH 44146

Chris H.

Job Details: 08/10/2017

Customer complaint that units frz door is not sealing correctly, confirmed upper door sticks out about a quarter inch, needs hinge and cam, spoke with gs ordering parts ; ordrng 1 W10846219 (CAM) and 1 W11164088 (HINGE GREY), schdld next appmnt for 8/16 WED

We serviced a

WTW4800XQ2 WHIRLPOOL

Model WASHER

Near Cleveland, OH 44109

Chris H.

Job Details: 08/10/2017

Customer complaint that unit filled up then wouldnt do anything, diagnostic shows basket speed sensor fault, cleared code, service cycle was unsuccessful, checked all wiring connections on unit per service pointer, unit has a weak capacitor,spoke with gs ordering part ; ordrng 1 W10804665 (capacitor), schdld next appmnt for 8/17 THU

We serviced a

WED9290FW0 WHIRLPOOL

Model DRYER

Near Cleveland, OH 44113

Chris H.

Job Details: 08/10/2017

Part has not arrived, rs customer; schdld next appmnt for 8/16 WED

We serviced a

WTW5000DW0 WHIRLPOOL

Model WASHER

Near Shaker Heights, OH 44122

Dan H

Job Details: 08/10/2017

Customer complaint that unitstopped mid cycle and lid lock light started flashing, ran diagnostics found f7e1(basket speed fault )error code, found basket binding up, nothing stuck under basket, gearcase spins freely, found motor locking up, unit needs new motor; ordrng 1 WPW10006487 (MOTOR), schdld next appmnt for 8/16 WED

We serviced a

MHW5100DW0 MAYTAG

Model WASHER

Near Willoughby, OH 44094

Dan H

Job Details: 08/10/2017

Customer complaint of error code, ran diagnostics found f8e1(no water detected entering unit or water level sensor trip not detected), found water supply turned off, turned on water supply, ran service test cycle, unit completed cycle, op test good, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent, also noticed customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; Job Cmpltd

We serviced a

ET22DMXTW00 WHIRLPOOL

Model REFRIGERATOR

Near WARRENSVL HTS, OH 44122

Dan H

Job Details: 08/10/2017

Customer complaint that unit is not cooling and fresh food section door will not close, fresh food section temperature at 52 degrees, freezer section temperature at 15 degrees, freezer is jam packed with food(see pic), evaporator fan is running, condenser fan and compressor are running, good frost pattern on evaporator, found condenser clogged with dust/dirt, found produce drawers not mounted properly preventing door from closing, corrected drawers, cleaned condenser, advised customer to remove tpsome food in freezer section and monitor; Job Cmpltd

We serviced a

MVWC400XW3 MAYTAG

Model WASHER

Near South Euclid, OH 44118

Dan H

Job Details: 08/10/2017

Customer complaint that unit does not advance to wash cycle, ran diagnostics found f2e1(stuck key), f8e1( long/no fill), and f7e1(basket speed fault) error codes, ran manual test cycle for heavy agitate, motor capacitor exploded, talked with gs and eb, unit needs new control board, motor, and capacitor, customer does not want repair

We serviced a

MVWC360AW0 WHIRLPOOL

Model WASHER

Near Cleveland, OH 44106

Dan H

Job Details: 08/10/2017

Customer complaint that unit is not starting or advancing through cycles, ran diagnostics found f8e1(long/no fill), f7e5(shifter fault), and f7e1(basket speed fault) error codes, ran manual test cycle on heavy agitate and high speed spin, unit agitates, unit spins, unit passed tachometer test, started normal wash cycle, unit filled and advanced to wash cycle, unit is not agitating, found actuator not shifting from spin to agitate, unit needs new actuator, installed new actuator, op test good, no labor charge per office; used 1 W10006355 ([Alt for WPW100063) from stock, Job Cmpltd

We serviced a

KITCHENAID REFRIGERATOR

Model KFIS29BBMS01

Near Shaker Heights, OH 44120

Robert A.

Job Details: 08/10/2017

Frz9, ff48, ff evap frozen, ran diagnostics, ff evap thermistor open, needs thermistor and ice cleared, cleared ice, replaced thermostor, op test ok; used 1 W10902214 (THERMISTOR44.49) from stock, , Job Cmpltd,

We serviced a

MVWC565FW0 MAYTAG

Model WASHER

Near Cleveland, OH 44109

Chad P.

Job Details: 08/10/2017

Installed pump. Op test ok. ; Job Cmpltd

We serviced a

MFI2569YEM0 WHIRLPOOL

Model REFRIGERATOR

Near Cleveland, OH 44113

Chad P.

Job Details: 08/10/2017

Found duck bill failed. Installed drain tube kit and cleared line and ice. Op test ok.

We serviced a

AGG222VDW0 AMANA

Model RANGE

Near Geneva-on-the-Lake, OH 44041

Jeff M

Job Details: 08/10/2017

I found the regulator shut off in the off position. Turn the shut off into the on position unit tested good;

We serviced a

MDB7749AWB1 MAYTAG

Model DISHWASHER

Near Geneva, OH 44041

Jeff M

Job Details: 08/10/2017

I called Whirlpool Techline got a passcode unit needs a new ui; ordrng 1 W10811148 (UI)

We serviced a

WDF110PABW4 WHIRLPOOL

Model DISHWASHER

Near Chesterland, OH 44026

Chad P.

Job Details: 08/10/2017

Removed glass from pump. Ran unit 2x. Op test ok.

We serviced a

WRX735SDBM04 WHIRLPOOL

Model REFRIGERATOR

Near Geneva Township, OH 44041

Jeff M

Job Details: 08/10/2017

I found the fridge at a 30 inch vacuum there is no Freon inside the system I called Greg and explain to him what I found I added 4.5 oz of freon unit op tested good. I recommended for Griffiths to leave the machine plugged in for 24 hours for the unit to reach operating temperatures before resale; Job Cmpltd,

We serviced a

JENN-AIR BEVERAGE CENTER

Model JUB24FRERS

Near Cleveland, OH 44113

Brian B

Job Details: 08/10/2017

Door that was sent is damaged. Sent pics. Removed stainless wrap from original door and bent edge in ( edge was not bent all the way at factory). Door now closing properly and outer wrap is now straight. Customer will dispose of damaged door.. optest ok.; Job Cmpltd, saved tckt

We serviced a

WHIRLPOOL REFRIGERATOR

Model KBBR206ESS00

Near Shaker Heights, OH 44122

Robert A.

Job Details: 08/10/2017

Ff 38, frz 2, frz evap frosting over, ran diagnostics, put into forced defrost, no power from cb to heater, needs c/b; ordrng 1 WPW10739408 (CONGROL), schdld next appmnt for 8/22 TUE !,

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW0

Near Chesterland, OH 44026

Robert A.

Job Details: 08/10/2017

Ran diagnostics, no codes, ran recal cycle, , ng, found splutch not fully engaging, replaced tested again, good, ran drain and spin, good, op test ok; used 1 W10721967 (PULLEY) from stock, Job Cmpltd,

We serviced a

ADB1400AGS0 AMANA

Model DISHWASHER

Near Parma, OH 44134

Chad P.

Job Details: 08/09/2017

Found door seal compressed. Corrected and ran normal wash. Op test ok. ; Job Cmpltd,

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW1

Near Cleveland, OH 44135

Brian B

Job Details: 08/09/2017

Replaced gearcase and cam. Ran calibration and auto test. Found motor bearings also have failed. Probably due to water spray into motor. Tech could not hear before because gearcase was bad. Will need new motor. Office to order, will r/s cust; ordrng 1 WPW10006487 (MOTOR), schdld next appmnt for 8/16 WED !

Near Parma, OH 44130

Chad P.

Job Details: 08/09/2017

WRF560SEYM05 WHIRLPOOL REFRIGERATORFound supply line has a pine hole leak. Advised on replacing the supply line. Unit is working. Op test ok. ; Job Cmpltd

We serviced a

WHIRLPOOL WASHER

Model MHW3505FW0

Near Brimfield Township, OH 44240

Robert A.

Job Details: 08/09/2017

Ran diagnostics, long drain, suds, Cleared pump, ng needs pump; ordrng 1 WPW10605427 (PUMP), schdld next appmnt for 8/16 WED !,

We serviced a

WHIRLPOOL WASHER

Model WTW4815EW0

Near Streetsboro, OH 44241

Robert A.

Job Details: 08/09/2017

Installed gearcase, ran recal cycle, op test ok; Job Cmpltd,

We serviced a

MAYTAG WASHER

Model MVWB880BW0

Near Auburn Township, OH 44023

Robert A.

Job Details: 08/09/2017

Installed tub ring, ran diagnostic cycle, op test ok; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , Job Cmpltd,

We serviced a

JENN-AIR REFRIGERATOR

Model JFC2089WEM11

Near Auburn Township, OH 44023

Robert A.

Job Details: 08/09/2017

, Found no ice build up in unit, cycled i/m, water dripping from i/m, needs replaced, replaced, cycled, no leak, op test ok; used 1 W10884390 (ICE MAKER ASSY82.39) from stock, Cllctd $307.80 Check # 2780, Job Cmpltd,

We serviced a

MVWB765FW0 WHIRLPOOL

Model WASHER

Near Willoughby, OH 44094

Jeff M

Job Details: 08/09/2017

I found the rotor melted to the overflow plastic pan the washer was sitting on. Rotor is fine. I raise the washer as high as it would go to clear the water pan unit test good; Job Cmpltd

We serviced a

KUDE70FZSS5 KITCHENAID

Model DISHWASHER

Near Middleburg Heights, OH 44130

Chad P.

Job Details: 08/09/2017

No water in unit at this time. Ran normal wash and canceled cycle. Unit drained. No debris is sump. Ran normal wash again and canceled. Unit fully drained. Unable to duplicate. Op test ok.

We serviced a

AGR6303MFW0 AMANA

Model RANGE

Near North Ridgeville, OH 44035

Paul H.

Job Details: 08/09/2017

Replaced spark module, getting power to broil valve but it is not actuating, need valve assembly; ordrng 1 WPW10602001 (valve-gas)

We serviced a

MHW3505FW0 MAYTAG

Model WASHER

Near Elyria, OH 44035

Paul H.

Job Details: 08/09/2017

Not powering up, power is good at source, needs a control board; ordrng 1 W10920567 (CNTRL-ELEC)

We serviced a

MHW5100DW0 MAYTAG

Model WASHER

Near Willoughby, OH 44094

Jeff M

Job Details: 08/09/2017

The unit was making a sound. It was coming form the stator in the rear. I took the rear cover off the unit and found the rotor and stator was loose. Also one wire was damaged i fixed the wire and tighten the parts. Unit op tested good ; Job Cmpltd

We serviced a

J2B900BEF1BB GE

Model RANGE

Near Mentor, OH 44060

Jeff M

Job Details: 08/09/2017

Customer is having an issue with the light blowing. So i unplugged the unit I pulled the metal tab inside the light socket out to make a better connection with the light bulb unit tested good; Job Cmpltd,

Our Service

Our Training