We serviced a
WDT730PAHZ0 WHIRLPOOL
Model DISHWASHER
Near University Heights, OH 44118
Dan
Job Details:
08/31/2018
Customer complaint that unit does not clean the dishes and lower rack is leaning, found lower rack wheels broken causing lower rack to hit , unit needs new lower rack wheels, ordrng 2 WPW10082868 (wheel)s,
We serviced a
WTW4815EW1 WHIRLPOOL
Model WASHER
Near Warrensville Heights, OH 44128
Dan
Job Details:
08/31/2018
Customer complaint that unit is not starting, Ran diagnostics found f5e1(lid switch fault), f5e2(lid lock fault), and f5e3(lid unlock fault), lid switch solenoid is out of range, Installed new lid lock, op test no good, Stryker was also broken during, install, unit needs new Stryker and lid lock; ordrng 1 W10837741 (lid strike) and 1 W10838613 (lid lock assembly), used 1 W10838613 (LATCH)
We serviced a
WRT311FZDW00 WHIRLPOOL
Model REFRIGERATOR
Near Lorain, OH 44055
Mac
Job Details:
08/31/2018
Called tech line and explained all previous work done. They advised to replace both doors. Office to order doors.; ordrng 1 LW10599404 (dor-fip) and 1 LW10599407 (dor-fip)
We serviced a
WGD4815EW2 WHIRLPOOL
Model DRYER
Near Elyria, OH 44035
Mac
Job Details:
08/31/2018
Customer’s dryer is registered on sd web. They will be emailing proof of purchase though. Not igniting. Getting proper voltage to unit and components but secondary valve is not opening. Office to order timer and valve assembly.; ordrng 1 279923 (valve,gas) and 1 WPW10185981 (timer)
We serviced a
MVWX655DW1 MAYTAG
Model WASHER
Near Lorain, OH 44052
Mac
Job Details:
08/31/2018
Unit would not start because control was not mounted correctly at factory. Correct control issue. Now, basket will not spin. Motor is not able to turn. ordrng 1 W11158831 (CAPACITOR ) and 1 WPW10006487 (motor-drve)
We serviced a
MVWB765FW0 MAYTAG
Model WASHER
Near Amherst, OH 44001
Mac
Job Details:
08/31/2018
Agitator is warped, housing is allowing soap drawer to come out during cycle, and soap drawer rails are rusting. Office to order soap drawer, housing, and agitator. ; ordrng 1 W10919352 (drawer) and 1 W11161960 (AGITATOR) and 1 W11172234 (HOUSING),
We serviced a
MDBH940AWB maytag
Model dishwasher
Near Brecksville, OH 44141
Corina H
Job Details:
08/31/2018
CC that the dishwasher is making a loud noise when it’s running, it’s leaking and not cleaning the dishes. Found the tub leaning forward and not secured into place. Advised cust to secure the unit to the granite. Started unit twice, no noise. Could not duplicate the problem. Optest ok; Job Cmpltd
We serviced a
MVWC565FW1 WHIRLPOOL
Model WASHER
Near Brooklyn, OH 44144
Chad P.
Job Details:
08/31/2018
Wrong m.s. for complaint. Serviced unit with matching complaint. Found cap broken. Needs cap replaced. ; ordrng 1 W11158831 (CAP)
We serviced a
MGDB835DW2 MAYTAG
Model DRYER
Near Parma, OH 44134
Chad P.
Job Details:
08/31/2018
When going to removed original valve assy tech realized new valve assy was not fitted with the correct steel line.
We serviced a
MVWB880BW0 maytag
Model washer
Near Middleburg Heights, OH 44130
Brian B
Job Details:
08/31/2018
Machine leaking at left front corner from under tub ring. Removed, cleaned and used silicone adhesive to reinstall tub ring ran test cycle. No leaks. Machine in basement, no water mat. Op test ok, Job Cmpltd
We serviced a
KDTE254ESS2 KITCHENAID
Model DISHWASHER
Near Broadview Heights, OH 44147
Chad P.
Job Details:
08/31/2018
Bottom sprayer not in package. Installed upper sprayer and pump. Ran normal wash. Op test ok. Need to reorder lower sprayer. ordrng 1 W11101428 (SPRAYER, LOWER)
We serviced a
PBF2255HEQ WHIRLPOOL
Model REFRIGERATOR
Near Berea, OH 44017
Chad P.
Job Details:
08/31/2018
Arrived to find unit has started making ice. Unit has cubes in it. Forced a harvest. Unit cycled and called for water. Temps check good. Advised to monitor. Op test ok. ; Job Cmpltd
We serviced a
WFW75HEFW0 WHIRLPOOL
Model WASHER
Near Harpersfield Township, OH 44041
Jeff M
Job Details:
08/31/2018
Installed new part unit op tested good ; Job Cmpltd
We serviced a
MVWB835DW2 MAYTAG
Model WASHER
Near Thompson Township, OH 44086
Jeff M
Job Details:
08/31/2018
Installed new part unit op tested good ; Job Cmpltd
We serviced a
MDB4949SDZ0 MAYTAG
Model DISHWASHER
Near Cleveland, OH 44112
Jeff M
Job Details:
08/31/2018
Installed new part unit op tested good. Unfortunately there is severe cabinet damage due to the sink not sitting properly water has seeped underneath the sink along the side of the cabinet swelling the wood not allowing the door to shut properly I got the door to close properly but the dishwasher is half uninstalled.; Job Cmpltd
We serviced a
WTW4950XW WHIRLPOOL
Model WASHER
Near Willowick, OH 44095
Jeff M
Job Details:
08/31/2018
Installed new part unit op tested good ; Job Cmpltd
We serviced a
WDT720PADM1 WHIRLPOOL
Model DISHWASHER
Near Madison, OH 44057
Jeff M
Job Details:
08/31/2018
Installed new part unit op tested good ; Job Cmpltd
We serviced a
MDB7749AWW2 WHIRLPOOL
Model DISHWASHER
Near Richmond Heights, OH 44143
Jeff M
Job Details:
08/31/2018
Wiring harness is burnt damage the connectors on the control ui is not displaying anything unit needs a new wiring harness main control user-interface. I left hinge is starting to rust along with the outer panel of the door and 3 screws are missing . ; ordrng 1 W10811149 (UI) and 1 W11202746 (CONTROL ) and 3 WPW10348409 (SCREW )s and 1 WPW10413098 (WIRE HARNESS )
We serviced a
NTW4516FW2 AMANA
Model WASHER
Near Euclid, OH 44119
Jeff M
Job Details:
08/31/2018
Installed new part unit op tested good until I turned the pump on. The drain pump is shorted in way that allows it to back feed to the main control and short “R69” on the board. C pick of the board. The unit needs drain and control ; ordrng 1 W10919003 (DRAIN ) and 1 W11170317 (CONTROL )
We serviced a
HTDX100GMWW HOTPOINT
Model DRYER
Near Willoughby, OH 44094
Jeff M
Job Details:
08/31/2018
The timer is binding up. Witch is cracking the timer knob ; ordrng 1 WE04X20415 (timer) and 1 WE1M652 (timer knob)
We serviced a
ARS2664BC Amana
Model Refrigerator
Near Jefferson, OH 44047
Brian M
Job Details:
08/31/2018
Cc of no water Removed front control to gain access to water line Removed water line connector found water coming to connector but not going into door Blew out water line inside door OP TEST OK
We serviced a
KRMF606ESS00 WHIRLPOOL
Model REFRIGERATOR
Near Aurora, OH 44202
Robert A.
Job Details:
08/31/2018
Found mullion wet, turned mullion on, found connect at mullion wire loose in door harness, corrected, op test ok; Job Cmpltd
We serviced a
WTW8900BC0 Whirlpool
Model Washer
Near Painesville, OH 44077
Brian M
Job Details:
08/31/2018
Could not install shaft Old shaft but seized to shaft Used heat to try and loosen up No good needs tub assembly ; ordrng 1 W10381077 (tub-outer)
We serviced a
MFI2067AES Amana
Model Refrigerator
Near Fairview Park, OH 44126
Paul P.
Job Details:
08/31/2018
Checked control, proper part was sent. Set down tracks, moved refrigerator out and replaced power control board. Kept original board for core return. Programmed unit, serial control #1311, and tested. Refrigerator control not accepting code, spoke to Whirlpool tech line, went though series of tests, determined the board sent is inoperable. Office to order another control. Note that the board sent has a 2005 revision date, the original is a 2006...kept the board sent out for a core return.; ordrng 1 W10890094 (cntrl-elec)
We serviced a
MDBH969AWS3 MAYTAG
Model DISHWASHER
Near Kent, OH 44240
Robert A.
Job Details:
08/31/2018
Ran diognostic cycle, valve making noise, motor making noise, needs valve and sump; ordrng 1 W10806701 (SUMP ASM, ) and 1 W10872255 (VALVE)
We serviced a
WRX735SDBM00 Whirlpool
Model Refrigerator
Near Westlake, OH 44145
Corey L.
Job Details:
08/31/2018
Customer complaint ice not being made, confirmed no ice in bin, jumped ice maker and nothing, ice maker failed, quoted, ok, replaced ice maker, op test good; used 1 W10882923 (ICE MAKER ASSY
We serviced a
MVWB835DW0 MAYTAG
Model WASHER
Near Palmyra Township, OH 44266
Robert A.
Job Details:
08/31/2018
Found control recieving 120vac, ran diognostics, 6-2. Ui and control no comm, reset connections, ng, needs control and ui; ordrng 1 W10861510 (UI) and 1 W11100602 (CONTROL)
We serviced a
WRF535SWHZ Whirlpool
Model Refrigerator
Near Avon, OH 44011
Corey L.
Job Details:
08/31/2018
Customer did not have unit plugged in cannot diagnosis the unit, advised customer to have unit plugged in for 24hrs prior to appointment date
We serviced a
WRF560SEYM05 WHIRLPOOL
Model REFRIGERATOR
Near Streetsboro, OH 44241
Robert A.
Job Details:
08/31/2018
Installed comp kit, pulled 28”vac w/pump, watched 15min, no change, charged 4.23oz r134a, unit cooling, pressures good, op test okOfr 1606002466
We serviced a
KMHS120ESS1 KITCHENAID
Model MICRO OVEN
Near Aurora, OH 44202
Robert A.
Job Details:
08/31/2018
Found bearings in fan loud, needs fan motor, control dim needs control; ordrng 1 W10726505 (FAN MOTOR) and 1 W10726505 (CONTROL)
We serviced a
KRMF706ESS01 kitchenaid
Model refrigerator
Near Brecksville, OH 44141
Corina H
Job Details:
08/31/2018
Cust showed pop, sent pic. CC that the ff is not cooling. Found the ff evap covered in ice and frost. Replaced the thermistor from t/s. Optest ok. ; used 1 W10902214 (THERMISTOR) from stock, Job Cmpltd
We serviced a
KDTM404ESS1 kitchenaid
Model dishwasher
Near Westlake, OH 44145
Brian B
Job Details:
08/31/2018
Ran test cycle. Found water leaking through diverted valve . Will need new sump assembly
We serviced a
MDE5500AYW MAYTAG
Model DRYER
Near Aurora, OH 44202
Robert A.
Job Details:
08/31/2018
Found screws loosd out of baffles causing a scrapping noise, tightened, op test ok
We serviced a
110.67042600 KENMORE
Model DRYER
Near South Russell, OH 44022
Robert A.
Job Details:
08/31/2018
Found t fuse open, jumped out, ran unit, good, replaced, op test okCust to clean ventCust Has a foil accordian style vent hose attached to dryer. Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semirigid metal hose to prevent fire hazard.; used 1 WP3390719 (THERMAL FUSE)
We serviced a
WFW9200SQA10 WHIRLPOOL
Model WASHER
Near Windham, OH 44288
Robert A.
Job Details:
08/31/2018
Found drain pump failed, water in motor, replaced, ran diognostic cycle, op test ok; 1 WPW10730972 (PUMP)
We serviced a
NTW4630YQ0 WHIRLPOOL
Model WASHER
Near Windsor, OH 44099
Robert A.
Job Details:
08/31/2018
Ran diognostics, 7-5 shifter fault, 7-6 motor fault, open winding, checked connections, good, needs motor and shifter
We serviced a
MFI12665XEW7 maytag
Model refrigerator
Near Lorain, OH 44052
Gabriel P
Job Details:
08/31/2018
Cc water dripping underneath fridge,found drain clogged with ice also found floor cover with ice giving customer est.steam out ice on floor and drain,opt test ok temp on freezer the lowest was 15 degrees,the ice maker wasn’t making ice explain to customer that the freezer temp had some thing to do with not making ice leave water mat, Job Cmpltd
We serviced a
WDT730PAHZ0 whirlpool
Model dishwasher
Near Broadview Heights, OH 44147
Corina H
Job Details:
08/31/2018
Cust just took ownership of house on Sunday. Dishwasher is still covered under warranty called SM and said that we will get it covered. CC that the unit leaks on the lt hand side. Advised cust to make sure the rails are pushed back. Optest ok. ; Job Cmpltd
We serviced a
KSCS25FJSS01 kitchenaid
Model refrigerator
Near Broadview Heights, OH 44147
Corina H
Job Details:
08/31/2018
CC that there is no water or ice coming out. The unit is not on the tile and there is a 1/2” drop. Have a correct shut off and copper line. ; ordrng 1 WP2199840 (housing 9552)
We serviced a
KRMF706ESS01 kitchenaid
Model refrigerator
Near Westlake, OH 44145
Brian B
Job Details:
08/31/2018
Replaced main board, led board, and UI board. Did not receive pantry UI, tech entered wrong part #.. part received was a charcoal filter. Pantry board not needed at this time. Machine working properly with other boards. Job Cmpltd
We serviced a
NTW4501XQ0 amana
Model washer
Near Avon Lake, OH 44012
Brian B
Job Details:
08/31/2018
Replaced lid lock. Cleared codes, ran auto test, and drain and spin. Op test ok, Job Cmpltd
We serviced a
WFG320M0BW2 Whirlpool
Model Range
Near Willowick, OH 44095
Brian M
Job Details:
08/31/2018
Cc of flames are to high Adjusted flames OP TEST O
We serviced a
NTW4611BQ1 Amana
Model Washer
Near Willoughby, OH 44094
Brian M
Job Details:
08/31/2018
Verified cc unit not operationalReplaced controlRan calibrationOP TEST OK
We serviced a
NTW4516FW2 Whirlpool
Model Washer
Near Mentor, OH 44060
Brian M
Job Details:
08/31/2018
Cc of water leak Cleaned up the little amount of water that got onto floor Found drain hose laying outside of sink Placed and zipped tied hose into place OP TEST OK
Near Westlake, OH 44145
Paul P.
Job Details:
08/31/2018
Kitchenaid Refrigerator Tested refrigerator, found inlet pressure high enough to cause valve chatter. Per service pointer W10790000A, office to order kit W10786952. Also, filter plate and cover to be ordered by office, has minor damage from water pressure issue. Also, right door
We serviced a
WRT318FZDW02 Whirlpool
Model Refrigerator
Near Avon, OH 44011
Chad P.
Job Details:
08/31/2018
Customer complaint of freezing in ff section, confirmed temps were 2 frz and 22 ff, thermistor ohmed at 7k 50degrees, ordering control and thermistor with cover; ordrng 1 W10838965 (thermistor) and 1 W11223731 (CONTROL BOX) and 1 W11256504 (COVER),
We serviced a
WFE540H0AW Whirlpool
Model Range
Near Avon Lake, OH 44012
Corey L.
Job Details:
08/31/2018
Customer complaint in bake it takes super long to preheat then does not hold temp, confirmed found bake element busted, unit needs new bake element; ordrng 1 W10779716 (elmnt-bake 55.77)
We serviced a
KEBS107SSS00 KITCHENAID
Model WALL OVEN
Near Bainbridge Township, OH 44023
Dan
Job Details:
08/31/2018
Installed new broil element , op test good ; Job Cmpltd
We serviced a
JCD2395WES01 JENN-AIR
Model REFRIGERATOR
Near Bainbridge Township, OH 44023
Dan
Job Details:
08/31/2018
Installed new control and ice door motor, op test good
We serviced a
WTW8900BC0 WHIRLPOOL
Model WASHER
Near Solon, OH 44139
Dan
Job Details:
08/31/2018
Customer complaint of loud noise, confirmed, found bearings worn out, installed new bearing, op test good ; used 1 W10435302 (BEARING)
We serviced a
FGHS2631PF4A FRIGIDAIRE
Model REFRIGERATOR
Near Kent, OH 44240
Dan
Job Details:
08/31/2018
Installed new evaporator fan motor and control, op test good ; Job Cmpltd
We serviced a
WRF555SDFZ05 WHIRLPOOL
Model REFRIGERATOR
Near North Ridgeville, OH 44039
Mac
Job Details:
08/31/2018
Replaced light switch. Tested ok. Put mitigation mat under refrigerator.; Job Cmpltd
We serviced a
KWCU465SSS kitchenaid
Model hood
Near Brecksville, OH 44141
Corina H
Job Details:
08/31/2018
CC that the motor turns on only on low. Found the motor is seized. Will need a new motor. Job Cmpltd
We serviced a
253.68824010 KENMORE
Model REFRIGERATOR
Near Strongsville, OH 44149
Mac
Job Details:
08/31/2018
Replaced evaporator fan. All tested ok.; Job Cmpltd
We serviced a
GTWN4250D1WS GE
Model Washer
Near Independence, OH 44131
Corina H
Job Details:
08/31/2018
CC that the unit is loud when it’s in a spin cycle. Ran a drain and spin and found the gearcase bearings are bad. Will need a new gearcase ; ordrng 1 WH02X10265 (ring split.) and 1 WH07X10019 (drive pulley) and 1 WH2X1193 (HUB) and 1 WH38X10019 (shaft and tube asm)
We serviced a
JSC24C8EAM00 JENN-AIR
Model REFRIGERATOR
Near Strongsville, OH 44136
Mac
Job Details:
08/31/2018
Could not find issue with unit. Did make adjustment to icemaker. Tested ok. No errors.; Job Cmpltd
We serviced a
WRT311FZDW00 WHIRLPOOL
Model REFRIGERATOR
Near North Ridgeville, OH 44039
Chad P.
Job Details:
08/31/2018
Found plug missing from the door. Ordered plug. ordrng 1 W10830984 (PLUG)
We serviced a
KUDP01FLSS0 kitchenaid
Model dishwasher
Near Amherst, OH 44001
Brian B
Job Details:
08/31/2018
Machine is a 2002 model. Found machine full of clean water. Pressed cancel pad, machine drained out. Found small drip on water line connection to valve . Fitting cannot be tightened any more. Replaced water line drum surplus stock with flexible dishwasher line. Ran machine, found leaking from side funnel. Pulled machine out and removed funnel. Used silicone to seal gasket. Reinstalled machine. Ran test cycle. Op test ok.; used 1 4396897RW (FLEXLINE) from stock, Job Cmpltd
We serviced a
WTW5000DW1 WHIRLPOOL
Model WASHER
Near North Ridgeville, OH 44039
Chad P.
Job Details:
08/31/2018
Found gear case leaked oil which got into shifter and shorted control. Needs GEARCASE, shifter and control. ordrng 1 W10913953 (SHIFTER) and 1 W11035751 (GEARCASE) and 1 W11116590 (CONTROL)
We serviced a
MVWX655DW1 maytag
Model washer
Near Brooklyn Heights, OH 44131
Corina H
Job Details:
08/31/2018
CC that the unit is always unbalanced and the lid lock turns off and on when not on. Ran diag no codes. Leveled the basket. Ran a calibration. Ran a rinse and spin with 6 bath towels, cycled and finished. Ran an off balance load, cycled and finished. Optest ok. ; Job Cmpltd
We serviced a
WTW7000DW3 whirlpool
Model washer
Near Fairport Harbor, OH 44077
Corina H
Job Details:
08/31/2018
Cust showed pop, sent. Replaced the water valve. Optest ok. ; Job Cmpltd
We serviced a
NTW4516FW2 Whirlpool
Model Washer
Near Mentor, OH 44060
Brian M
Job Details:
08/31/2018
Installed control Ran calibrationOP TEST OK
We serviced a
WTW8500DC0 Whirlpool
Model Washer
Near Madison Township, OH 44057
Brian M
Job Details:
08/31/2018
Cc that basket is locked up Found unit able to agitate but locks up at spin Know issue is for shifter coil [motor stator ] to go bad and blow the control board portions Needs motor stator and control board Customer does not want to repair at this time
We serviced a
WRF560SEYM05 Whirlpool
Model Refrigerator
Near Cleveland, OH 44113
Paul P.
Job Details:
08/31/2018
Tested refrigerator, door seal and thermistor gets all good. Spoke to Shawn about common causes for buildup=drain issue. Repaired drain at duckbill, removed debris. Refrigerator now operating properly. Set down mitigation mat.; Job Cmpltd
We serviced a
KFIS29PBMS00 kitchenaid
Model refrigerator
Near North Olmsted, OH 44070
Gabriel P
Job Details:
08/31/2018
Found machine at room temp in both compartments. Compressor noisy. Checked pressure on high and low side while in diag step 4-5.. low side at 20” vac, high side was 250 psi. Air and moisture in system. Used glasses and black light to search for leak in system. Could not find; Job Cmpltd
We serviced a
MVWX655DW1 Maytag
Model Washer
Near Cleveland, OH 44107
Corey L.
Job Details:
08/31/2018
ustomer complaint washer will not move past wash cycle, ran diagnostics found f8e1 long fill no fill, started water valve service tests, found hot water valve closed, opened valve, water now entering unit, cleared code; Job Cmpltd
We serviced a
JSC24C8EAM00 Jenn-Air
Model Refrigerator
Near Lakewood, OH 44107
Corey L.
Job Details:
08/31/2018
Replaced evap and drier. Charged to spec. Op test ok. Advised 24 hrs for normal operations to resume. ; Job Cmpltd
We serviced a
GZ25FSRXYY2 whirlpool
Model refrigerator
Near Lorain, OH 44052
Gabriel P
Job Details:
08/31/2018
Found drain clogged with ice steam out found air leak on gasket and is torn, ordering gasket for customer ; ordrng 1 WPW10714545 (gasket-fip)
We serviced a
WDF750SAYM0 whirlpool
Model dishwasher
Near Avon Lake, OH 44012
Gabriel P
Job Details:
08/31/2018
Cc dispenser using all rinse in one day,and is leaking in the back,found leak from sump pump seal,ordering new and dispenser
We serviced a
11066002010 kenmore
Model dryer
Near Avon Lake, OH 44012
Gabriel P
Job Details:
08/31/2018
Open dryer replace idler pulley and lube zoom spout the shaft and rollers,opt test ok; used 1 279640 (PULLEY-IDLER) from stock, Job Cmpltd
We serviced a
WRT518SZFM00 whirlpool
Model refrigerator
Near Cleveland, OH 44102
Brian B
Job Details:
08/31/2018
Replaced doors.. used steamer to form gaskets. Set control, op test ok. ; Job Cmpltd
We serviced a
MGDC700VW0 Whirlpool
Model Dryer
Near Brooklyn, OH 44144
Paul P.
Job Details:
08/31/2018
Found worn idler pulley, and faulty door switch. Replaced idler pulley and door switch from truck stock. Lubricated roller supports. Ran dryer for cycle on heating, working properly.; used 1 279640 (PULLEY-IDLER), and 1 WP3406107 (SWITCH)
We serviced a
MVWC200XW3 Whirlpool
Model Washer
Near Cleveland, OH 44108
Corey L.
Job Details:
08/31/2018
Customer complaint unit won’t drain out and lid lock light just blinking, reset the unit, lid lock light is off, lid lock good through service test, started drain and spin, unit drained and spun but when started high speed spin with full load gears were slipping and grinding, unit needs new gearcase assembly; ordrng 1 W11255272 (GEARCASE)
We serviced a
WTW4800XQ0 Whirlpool
Model Washer
Near Cleveland, OH 44109
Corey L.
Job Details:
08/31/2018
Customer complaint banging on sides and bleach tray fell out, found suspension rod front left had popped out of holder, springs are all extremely worn, unit needs suspension kit, also the tub ring that was damaged from suspension breaking; ordrng 1 W10780048 (suspension) and 1 WPW10192089 (bleach disp assy) and 1 WPW10215108 (tub ring)
We serviced a
MVWX655DW1 maytag
Model washer
Near Concord Township, OH 44077
Corina H
Job Details:
08/30/2018
CC that the unit does not spin. Found the hub not engaging. There were coins in between the washplate and basket. Cleared the coins inside the basket. Replaced hub from surplus t/s. Optest ok. ; used 1 W10528947 (HUB 26.16) from stock, Job Cmpltd
We serviced a
ART348FFFS00 whirlpool
Model refrigerator
Near Cleveland, OH 44107
Brian B
Job Details:
08/30/2018
Replaced temp sensors. Set controls. Op test ok.; Job Cmpltd
We serviced a
TPS24BPDABS GE
Model REFRIGERATOR
Near Kirtland, OH 44094
Dan
Job Details:
08/30/2018
Customer complaint that unit is leaking, found pin hole in water line, removed leaking portion of water line, reconnected with guess fitting, op test good ; used 1 WP2198677 (CONNECTOR 1/4"to1/4" John Gu)
We serviced a
WTW5590DSQ0 WHIRLPOOL
Model WASHER
Near Olmsted Falls, OH 44138
Chad P.
Job Details:
08/30/2018
Found lid lock and dogs failed. Unable to locate dogs. Installed lid lock. Need to order dogs. ; ordrng 1 80040 (agitator dogs), used 1 WP8318084 (SWITCH)
We serviced a
ARB2259CC Amana
Model Refrigerator
Near Cleveland, OH 44111
Corey L.
Job Details:
08/30/2018
Removed older drier from unit, check for restrictions, found cap tube restricted, spoke with senior techs for extra test techniques, soldered a 1/4 short copper line to cap tube put 1oz of refrigerant in cap tube looking for some sort of frost on evap, no frost present, unit is restricted in the cavity, unit cannot be repaired
We serviced a
MAYTAG WASHER
Model MHWE500VP00
Near Roaming Shores, OH 44084
Arthur V
Job Details:
08/30/2018
Found unit getting af35 ( pressure switch out of range). Cleaned out pump no good. Needs pressure switch and hose ; ordrng 1 WPW10004260 (hose) and 1 WPW10249845 (switch-wl), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,schdld next appmnt for 9/6 THU !,
We serviced a
WHIRLPOOL WASHER
Model GHW9150PW1
Near Mentor-on-the-Lake, OH 44060
Jeff M
Job Details:
08/30/2018
User interface flickers during one cycle and then shuts down completely and then reboot both user interface and main control is required to properly repair the machine estimate only; ordrng 1 WP8182695 (CONTROL ) and 1 WP8182785 (UI), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,
We serviced a
NED4655EW1 WHIRLPOOL
Model DRYER
Near North Ridgeville, OH 44039
Mac
Job Details:
08/30/2018
Thermal fuse was open. Replaced fuse from truck stock. All tested ok. Vent is semi rigid and clear of debris.; used 1 WP3392519 (THERMAL FUSE) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL RANGE
Model WFE530C0EW0
Near Mentor, OH 44060
Jeff M
Job Details:
08/30/2018
Customer is going to call Whirlpool and get the authorization number for us to come back out and finish the repair while I was there though. I found that the oven has a temperature range over 100° outside of the target temp; ordrng 1 WPW10181986 (SENSOR ) and 1 W11122542 (CONTROL ), saved tckt
We serviced a
WRS325FDAB06 Whirlpool
Model Refrigerator
Near Parma, OH 44129
Paul P.
Job Details:
08/30/2018
ustomer stated sporadic/slow ice production. Tested ice maker, found motor at higher than normal ohm reading. Also, on second test, ice maker locked up and stopped, then started again. Broken/worn gear in ice maker, office to order ice maker. Set down mitigation mat.; ordrng 1 WPW10300022 (icemaker)
We serviced a
KBSD608ESS00 KITCHENAID
Model REFRIGERATOR
Near Pepper Pike, OH 44124
Dan
Job Details:
08/30/2018
Customer complaint that unit is not cooling properly, fresh food section temperature at 42 degrees, Freezer section temperature at 9 degrees, control panel is flashing over temperature alarm, reset control, no change, unit needs new control board ; ordrng 1 WPW10200659 (cntrl-elec)
We serviced a
WHIRLPOOL WASHER
Model WTW8540BW
Near Eastlake, OH 44095
Jeff M
Job Details:
08/30/2018
Bleach dispenser and soap dispenser overfilling causing machine to leak on the floor needs new set of water valves; ordrng 1 W10853723 (VALVE LOG), schdld next appmnt for 9/6 THU 12-5
We serviced a
KENMORE DRYER
Model 110.62922100
Near Chardon, OH 44024
Robert A.
Job Details:
08/30/2018
Found belt broken, replaced, op test okCust has a plastic accordion style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semirigid metal hose to prevent fire hazard.Vent should go outside; used 1 341241 (BELT1540) from stock, , Job Cmpltd
We serviced a
WHIRLPOOL WASHER
Model WTW4950XW
Near Willowick, OH 44095
Jeff M
Job Details:
08/30/2018
The unit isn’t shifting correctly but after 3 tries to shift to agitate it will work and same when trying to spin the unit needs a new actuator and control ; ordrng 1 W10480261 (cntrl-elec) and 1 WPW10006355, schdld next appmnt for 8/29 WED 8-12,
We serviced a
WHIRLPOOL DRYER
Model LDE412
Near Mentor, OH 44060
Jeff M
Job Details:
08/30/2018
, Installed new part unit op tested good ; Job Cmpltd
We serviced a
CROSLEY WASHER
Model CAW11544EW1
Near Jefferson, OH 44047
Jeff M
Job Details:
08/30/2018
Lid lock was broken replaced with truck stock unit tested good; used 1 W10838613 (LATCH) from stock, , Job Cmpltd,
We serviced a
KITCHENAID DISHWASHER
Model KUDS25SHBT1
Near Concord Township, OH 44077
Jeff M
Job Details:
08/30/2018
, I inspected the dishwasher took the bottom panel off inspect the motor everything appeared to be fine no signs of leaking. Ran the unit for 20 mins op tested good ;
We serviced a
106.8562982 kenmore
Model refrigerator
Near Mentor, OH 44060
Corina H
Job Details:
08/30/2018
CC that the unit not cooling in the ff. Fz -6 ff 43. The thermostat was set at the coldest setting. Found the temp in the ff 43* will need a thermostat. ordrng 1 WP4317800 (thermostat 10061)
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Streetsboro, OH 44241
Robert A.
Job Details:
08/30/2018
Ran unit, no air flow to outside, venting crushed behind unit, suggest replacing foilventing with metal venting and cleaning vent to outsideOp test okCust Has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semirigid metal hose to prevent fire hazard.; Job Cmpltd
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ05
Near Ravenna, OH 44266
Robert A.
Job Details:
08/30/2018
Note scratches in floor Installed rt ff door, bins and name plate, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH53520CS7
Near Aurora, OH 44202
Robert A.
Job Details:
08/30/2018
Found door hitting vent cover, corrected cover, tested several times, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Streetsboro, OH 44241
Robert A.
Job Details:
08/30/2018
, Ran unit, no air flow to outside, venting crushed behind unit, suggest replacing foilventing with metal venting and cleaning vent to outsideOp test okCust Has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semirigid metal hose to prevent fire hazard.; Job Cmpltd, s
We serviced a
WRX735SDHZ00 WHIRLPOOL
Model REFRIGERATOR
Near Westlake, OH 44145
Mac
Job Details:
08/30/2018
Glides on both sides are damaged from frost build up and door switch will not retract. Office to order glides and door switch.; ordrng 1 WP12466115SP (light switch) and 2 WPW10120018 (slide rail (frz))s,
We serviced a
WRR56X18FW02 WHIRLPOOL
Model REFRIGERATOR
Near Moreland Hills, OH 44022
Dan
Job Details:
08/30/2018
Customer complaint that unit is not cooling, temperature at 50 degrees, Found evaporator frozen solid, cleared evaporator , found evaporator thermistor terminals corroded, installed new thermistor, op test good
We serviced a
NTW4516FW2 AMANA
Model WASHER
Near Maple Heights, OH 44137
Dan
Job Details:
08/30/2018
Customer complaint of loud grinding noise, customer does not have proof of purchase, ran entitlement for purchase date, found cam gears rubbing each other, installed new cam and pulley, op test good ; used 1 W10721967 (PULLEY)
We serviced a
WFW75HEFW0 WHIRLPOOL
Model WASHER
Near Avon Lake, OH 44012
Mac
Job Details:
08/30/2018
User interface not responsive. Main control is receiving 120vac but interface is not receiving 5vdc from main. ; ordrng 1 W11201274 (CONTROL)
