We serviced a
AGR5330BAS3 amana
Model range
Near North Ridgeville, OH 44039
Paul H.
Job Details: 01/25/2018
The safety regulator wasn’t on not allowing gas to the oven,turn it on,preheated to 350,all good ; Job Cmpltd
We serviced a
JDB1250AWB jennaire
Model dishwasher
Near Hambden Township, OH 44024
Jeff M
Job Details: 01/25/2018
The user interface certain buttons are not working other buttons are. The unit needs a new ui; ordrng 1 6-919765 (panel-con),
We serviced a
WHIRLPOOL DISHWASHER
Model MDB4949SDM3
Near Bay Village, OH 44140
Brian B
Job Details: 01/25/2018
No response from panel. Checked power at terminal block. No voltage. Pulled machine out, found cord out of receptacle. Plugged in, ran test cycle. Op test ok.; , Job Cmpltd,
We serviced a
WHIRLPOOL MICROWAVE
Model WMH73521CS6
Near Strongsville, OH 44149
Macaulay G.
Job Details: 01/25/2018
Installed new door. Still does not function. Called tech line and spoke with Andrew. He instructed me to take door apart to look for loose connections. Reseated all connections. Still did not work. Office to order door. Also need return label for doors to be sent back order instructions to be thrown away.; ordrng 1 W10860356 (door/mw),
We serviced a
WHIRLPOOL RANGE
Model MER6751AAB
Near Strongsville, OH 44149
Macaulay G.
Job Details: 01/25/2018
Customer informed that a friend had used a thermometer to check the temperature and that it was not heating properly. Heated to 350. Element heating properly and receiving 240 vac. Oven not reaching desired temperature. Thermostat not within resistance reading. Oven control panel not responsive to all keys. Office to order thermostat, oven control board, and overlay.; ordrng 1 12001656 (sensor,ovn) and 1 W10769079 (cntrl-elec) and 1 WP74009994 (overlay- h), schdld next appmnt for 2/1 THU !,
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH32519FB0
Near Strongsville, OH 44149
Macaulay G.
Job Details: 01/25/2018
Replaced door switches with harness. Tested and heated ok.; Job Cmpltd
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC2
Near Olmsted Falls, OH 44138
Macaulay G.
Job Details: 01/25/2018
Called whirlpool tech line and informed of the work done on washer this far. Tech line instructed to order kit to resolve issue. Office to order kit.; ordrng 1 W11111464 (KIT),
We serviced a
KITCHENAID WALL OVEN COMBO
Model KODE300ESS02
Near Avon Lake, OH 44012
Brian B
Job Details: 01/25/2018
CC that oven lights do not shut off. Verified complaint. Ran diag, upper board not seeing upper switch close. Ohmed out wiring from switch to board. Wiring and switch are good. Reset connector, when connector on board is moved, lights go out. Loose connection on board. Will need new upper appliance manager board. Office to order.; ordrng 1 W11179310 (CONTROL BOARD), schdld next appmnt for 2/2 FRI
We serviced a
WHIRLPOOL WASHER
Model WTW8500BW0
Near Edinburg Township, OH 44266
Robert A.
Job Details: 01/25/2018
Cut off rotor, replaced bearings/ shaft asm, installed rotor, stator, and himge asm, ran test cycle, op test ok; Job Cmpltd,
We serviced a
MFI2570FEZ01 MAYTAG
Model REFRIGERATOR
Near Bedford, OH 44146
Tim G.
Job Details: 01/25/2018
Installed new door, op test good ; Job Cmpltd,
We serviced a
WRF989SDAE01 whirlpool
Model refrigerator
Near Lorain, OH 44055
Paul H.
Job Details: 01/25/2018
Replaced all parts ordered, good seal, op test ok.; Job Cmpltd
We serviced a
WDT720PADM2 whirlpool
Model dishwasher
Near Mentor, OH 44060
Jeff M
Job Details: 01/25/2018
Cabinet seal is missing from the dishwasher looks very tacky you can see insulation all way around the dishwasher.; ordrng 1 W10864081 (SEAL),
We serviced a
WDT780SAEM1 whirlpool
Model dishwasher
Near Mentor, OH 44060
Jeff M
Job Details: 01/25/2018
Reassembled the parts on the dishwasher unit tested good customer wants me to order a seal for his fridge he can install ; ordrng 1 WPW10714545 (SEAL)
We serviced a
WFG520S0FS0 whirlpool
Model range
Near Mentor, OH 44060
Jeff M
Job Details: 01/25/2018
Installed new part unit op tested good ; Job Cmpltd
We serviced a
MDB7601AWB MAYTAG
Model DISHWASHER
Near Gates Mills, OH 44040
Corina B
Job Details: 01/25/2018
Replaced the control and UI. Optest ok. ; Job Cmpltd
We serviced a
WDT710PAYM6 WHIRLPOOL
Model DISHWASHER
Near Parma, OH 44134
Dan H
Job Details: 01/25/2018
Control panel recieved just has buttons, no electronics, need to reorder user interface ; ordrng 1 WPW10629158 (housing-ui), schdld next appmnt for 2/2 FR
We serviced a
WMH31017FS0 WHIRLPOOL
Model MICRO OVEN
Near Cleveland, OH 44109
Dan H
Job Details: 01/25/2018
Customer complaint of open/close door error code, confirmed, installed new cams and switches, op test good ; Job Cmpltd
We serviced a
WFE320M0ES1 WHIRLPOOL
Model RANGE
Near Maple Heights, OH 44137
Tim G.
Job Details: 01/25/2018
Installed new inner glass pane, op test good. ; Job Cmpltd
We serviced a
MEDC300XW0 MAYTAG
Model DRYER
Near Gates Mills, OH 44040
Corina B
Job Details: 01/25/2018
CC that the dryer squeaks when running. customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube. Removed front panel and oiled the support rollers. Optest ok. ; Job Cmpltd
We serviced a
MMV4205FZ3 MAYTAG
Model MICRO OVEN
Near Gates Mills, OH 44040
Corina B
Job Details: 01/25/2018
Replaced the door switches. Optest ok. ; Job Cmpltd
We serviced a
KERS202BWH0 KITCHENAID
Model RANGE
Near Chester Township, OH 44026
Corina B
Job Details: 01/25/2018
CC that the oven overheats. Heated oven to 350*. Checked temps after 25 minutes of heating, 350. Advised cust on how to calibrate the oven from their baking results. Advised cust to not use the warming drawer for fabric or plastic items, it does get hot in that drawer. Optest ok. ; Job Cmpltd,
We serviced a
WRF560SEYM05 WHIRLPOOL
Model REFRIGERATOR
Near Willoughby, OH 44094
Corina B
Job Details: 01/25/2018
CC that the water dispenser is leaking. Removed the top cover to the door checked the waterline to the dispenser, reattached the line. Still dripped. Removed the front cover to the control checked the waterline at the dispenser, reattached the waterline. Checked the vavle and it started to drip. Water started to drip after 5 minutes. Will need a new spigot and valve. Called SM to order part. ; ordrng 1 WP2305235 (spigot) and 1 WPW10279866 (valve-inlt), schdld next appmnt for 2/1 THU
We serviced a
FGF348KMB FRIGIDAIRE
Model RANGE
Near Cleveland, OH 44105
Dan H
Job Details: 01/25/2018
Customer complaint that oven is not heating and cooktop burners are not lighting, started bake for 350 degrees, found center and left rear ignitor ps not arcing, oven temperature after 20-25 minute preheat time at 352 degrees, unit needs new ignitors; ordrng 1 316536600 (ignitor assy lr) and 1 316536623 (ignitor,orifice tb), schdld next appmnt for 2/1 THU
We serviced a
WRT518SZFM00 WHIRLPOOL
Model REFRIGERATOR
Near Willoughby Hills, OH 44092
Dan H
Job Details: 01/25/2018
Customer complaint that unit never cooled, unit unplugged when tech arrived, plugged unit in, compressor started, evaporator fan is running, condenser fan is running, no frost pattern on evaporator, tapped the system on suction line, found in a 10” vacuum, added half charge, no change to frost pattern, unit is restricted, process stub is too short to access, unit needs compressor and drier; ordrng 1 WPW10507886 (compressor), used 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock, schdld next appmnt for 2/1 THU
We serviced a
MVWX655DW1 MAYTAG
Model WASHER
Near Wickliffe, OH 44092
Dan H
Job Details: 01/25/2018
Customer complaint of grease leaking from unit, found gear oil all over outside of gearcase and floor, unit needs new gearcase; ordrng 1 W11035751 (gearcase), schdld next appmnt for 1/31 WED
We serviced a
WRS965CIAH00 WHIRLPOOL
Model REFRIGERATOR
Near Bedford, OH 44146
Tim G.
Job Details: 01/25/2018
Customer installed new container and stated the ice is still not dispensing. Checked unit and found the motor to work but the coupling between the bin and motor was jumping. Checked and found the motor side of the coupling covered in ice causing the bit to not seat correctly causing the issue. Cleared ice and reinstalled bin, op test good. ; Job Cmpltd
We serviced a
JMW2430WW00 JENN-AIR
Model MICRO OVEN COMBO
Near Solon, OH 44139
Tim G.
Job Details: 01/25/2018
Complaint that the unit is not heating. Tested unit using the magic cup and found no lights indicating the units mag is not emitting the microwaves. Set unit for a longer time and found the lights on the cup to light every so often not as constant as they should. Unit needs Mag and Inverter. Quoted customer for repair and they would like to speak with whirlpool before ordering parts. Customer supplied with the consumer line and they will let us know
We serviced a
GLDT690J00WW GE
Model DISHWASHER
Near Solon, OH 44139
Tim G.
Job Details: 01/25/2018
Installed new inner door panel and tested, op test good no leak; Job Cmpltd
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC2
Near Olmsted Falls, OH 44138
Macaulay G.
Job Details: 01/25/2018
Called whirlpool tech line and informed of the work done on washer this far. Tech line instructed to order kit to resolve issue. Office to order kit.;
We serviced a
MVWB765FW0 MAYTAG
Model WASHER
Near Mantua, OH 44255
Tim G.
Job Details: 01/25/2018
Complaint that the unit is tangling the clothing during the wash cycle. Customer is using the deep water fill option. Checked the unit for errors and found none. Tested the unit in a bedding with a deep water fill cycle. Instructed customer on detergent usage and advised to use no more that 2tbls of detergent. Found the unit to fill correctly and found the cause of tangling to be when the unit first starts to agitate when the unit is only about 1/4 full of water. Unit working as designed. ; Job Cmpltd
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH32519FB0
Near Strongsville, OH 44149
Macaulay G.
Job Details: 01/25/2018
, Replaced door switches with harness. Tested and heated ok.; Job Cmpltd, saved
We serviced a
AMANA MICRO OVEN
Model AMV2307PFS0
Near Olmsted Township, OH 44138
Macaulay G.
Job Details: 01/25/2018
Replaced door switches with harness. Tested and heated ok.; Job Cmpltd,
We serviced a
WHIRLPOOL WALL OVEN
Model IBD350DS02
Near Avon Lake, OH 44012
Brian B
Job Details: 01/25/2018
Replaced door front. Reinstalled door. Op test ok.; Job Cmpltd,
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHB0
Near Streetsboro, OH 44241
Robert A.
Job Details: 01/25/2018
Installed panel, front panel, and tub, op test okNote unit has not been installed; Job Cmpltd,
We serviced a
GTWN3000M2WS GE
Model WASHER
Near Madison, OH 44057
Corina B
Job Details: 01/25/2018
CC that the unit is leaking. Removed front panel started a normal load found the water is leaking threw the shaft. Will need a new shaft. Called SM to order part. ; ordrng 1 WH38X10017 (shaft & mode shifter), schdld next appmnt for 2/1 THU
We serviced a
DU1055XTVS8 whirlpool
Model dishwasher
Near Elyria, OH 44035
Paul H.
Job Details: 01/25/2018
Not washing, removed a ton of debris from sump, tested, moving water now, advised customer to run a cleaning cycle.; Job Cmpltd
We serviced a
MVWC425BW0 maytag
Model washer
Near Elyria, OH 44035
Paul H.
Job Details: 01/25/2018
Replace CNTRL elec,ran diagnostics test, tested fine.; Job Cmpltd,
We serviced a
JES9860AAB jennaire
Model range
Near Painesville, OH 44077
Jeff M
Job Details: 01/25/2018
ndividual burners are not working and then eventually all the burners stopped working. I witnessed all four of the elements not turn on with The switch on high. Even if I switch the cartridges the switches would not allow the cartridges to power up. But if I fiddled with each individual switch they would start work. Needs new switches; ordrng 4 W11120791 (SWITCHES)s,
We serviced a
WED8000BW0 whirlpool
Model dryer
Near Perry Township, OH 44081
Jeff M
Job Details: 01/25/2018
The dryer had a lot of lint built up in the unit. It was a dryer fire. Cust cleaned the unit I gave them the vent cleaners number. I tested the heating element. It tested good;
We serviced a
WDT750SAHZ0 whirlpool
Model dishwasher
Near Valley View, OH 44125
Chad P.
Job Details: 01/25/2018
Ran unit on normal wash 2x. Unit filled and washed. Found unit using a flood safe hose. Advised to use as normal. If issues return replaced flood safe fill hose with a standard fill hose. ; Job Cmpltd
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DBL2
Near Olmsted Township, OH 44138
Macaulay G.
Job Details: 01/25/2018
Replaced sump assembly and inlet valve. Tested ok. No leak. Washing optimally.; Job Cmpltd,
We serviced a
JENN-AIR RANGE DUEL FUEL
Model JDS8850AAS
Near Cleveland Heights, OH 44118
Brian B
Job Details: 01/25/2018
Cc that oven will not heat up, ran Diagnostics and found stored code of F3-1 oven temp sensor. Replaced sensor ran oven test, unit is heating up nicely, op Test Ok ; used 1 12001656 (TEMP SEN LONG4483) from stock,, Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WTW7300DW0
Near Hiram Township, OH 44231
Robert A.
Job Details: 01/25/2018
nstalled valve, op test ok; Job Cmpltd,
We serviced a
KITCHENAID DISHWASHER
Model KDPE234GPS0
Near Avon, OH 44011
Brian B
Job Details: 01/25/2018
CC that machine does not wash. Ran diag, 4-3 code, wash motor not running. Ran test cycle, voltage to motor under 20 volts. Hooked up test cord to motor. Motor not running. Will need sump assembly and control. Office to order parts.; ordrng 1 W11085683 (SUMP & MOTOR) and 1 W11087210 (CONTROL), schdld next appmnt for 1/31 WED !,
We serviced a
MAYTAG DRYER
Model MEDB765FW0
Near Avon, OH 44011
Brian B
Job Details: 01/25/2018
CC that top is misaligned. Removed and reinstalled top. Ran diag, no codes. Hooked up to power. Heat and airflow are good. Machine is sensing properly. Optest ok.; Job Cmpltd,
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017FW0
Near Avon, OH 44011
Brian B
Job Details: 01/25/2018
Replaced intermittent interlocks. Tested unit. Op test ok. Serial # was not correct. Updated with correct ser #.; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Avon, OH 44011
Brian B
Job Details: 01/25/2018
CC that machine will not drain. Hooked up to testing station. Motor would not start, just hum. Tested control, motor and wire harness. All test good. Tested cap with meter. Checked good. Swapped cap from another machine. Motor now runs. Ran calibration and auto test. Op test ok. ; Job Cmpltd,
We serviced a
MAYTAG DRYER
Model MEDB855DC3
Near Avon, OH 44011
Brian B
Job Details: 01/25/2018
Found physical damage on left rear corner. Sent pics. Hooked up to power. Tested heat settings and airflow. Heat and airflow are good. Ran diag, no codes. Ran normal sensor cycle. Machine sensed and cut back time as designed. Optest ok.; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Avon, OH 44011
Brian B
Job Details: 01/25/2018
Replaced control. Ran calibration and auto test. Op test ok. Brought back core for return to vendor.; Job Cmpltd,
We serviced a
MAYTAG DRYER
Model MEDB765FW0
Near Avon, OH 44011
Brian B
Job Details: 01/25/2018
CC of bad sensor. Hooked up to power. Ran diag. No codes. Checked moisture sensor per tech sheet. Sensor checks ok. Checked all heat settings. Heat and airflow check good. Ran normal cycle. Machine sensed and adjusted time as designed. May have been an airflow problem at Cust home. Op test ok.; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Avon, OH 44011
Brian B
Job Details: 01/25/2018
CC that machine shakes when spinning. Ran diag, no codes. Ran a drain and spin. Machine did shake excessively. Suspension checks good. Could not detect any fluid in balance ring. Will need new basket. Office to order part.; ordrng 1 W10752719 (basket), schdld next appmnt for 1/31 WED !,
We serviced a
GE RANGE
Model JGBS20BEW2WH
Near Olmsted Falls, OH 44138
Macaulay G.
Job Details: 01/25/2018
, Cleaned gas orfaces and tested unit. All tested ok.; Job Cmpltd,
We serviced a
RTW4516FW1 roper
Model washer
Near Saybrook Township, OH 44004
Jeff M
Job Details: 01/25/2018
The unit was off balance the inner drum has a small crack in the counter balance ring ; ordrng 1 W10554251 (basket),
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM2
Near Rocky River, OH 44116
Macaulay G.
Job Details: 01/25/2018
Found unit with water in it. Also found that unit was not leveled. Leveled unit and tested ok. Filled and drained several times, no restrictions or hesitation in drain. Control board not allowing unit to finish cycle. Office to order control board.; ordrng 1 W10854231 (cntrl-elec), schdld next appmnt for 2/6 TUE 8-11,
We serviced a
WDF330PAHW0 whirlpool
Model dishwasher
Near LaGrange, OH 44050
Paul H.
Job Details: 01/25/2018
Replace the gasket,ran diagnostics test, no leaks; Job Cmpltd,
We serviced a
MVWB725BW0 MAYTAG
Model WASHER
Near WARRENSVL HTS, OH 44122
Corina B
Job Details: 01/24/2018
Replaced the valve. Optest ok. ; Job Cmpltd
We serviced a
ASI257FRB00 AMANA
Model REFRIGERATOR
Near Cleveland, OH 44108
Dan H
Job Details: 01/24/2018
Customer complaint that unit is leaking water, found unit leaking from connection at water filter housing, reset connection, no leaks now, op test good ; Job Cmpltd
We serviced a
WTW4816FW1 washer
Model whirlpool
Near Elyria, OH 44035
Paul H.
Job Details: 01/24/2018
Checking water level,running a diagnostics test,everything is functioning correctly ,no issues ; Job Cmpltd
We serviced a
MDG9206AWW whirlpool
Model dryer
Near Broadview Heights, OH 44147
Chad P.
Job Details: 01/24/2018
Found rear rollers have failing bearings and belt is cracked and worn. Needs both replaced.
We serviced a
WRF736SDAM14 whirlpool
Model refrigerator
Near North Royalton, OH 44133
Chad P.
Job Details: 01/24/2018
Installed mullion and door. Op test ok. ; Job Cmpltd,
We serviced a
JMW2427DS00 whirlpool
Model microwave
Near Concord Township, OH 44077
Jeff M
Job Details: 01/24/2018
The unit has a f2e1 shorted key pad. I flip the breaker the code came back. The connection in the panel are good the unit needs a new ui est only; ordrng 1 W10887865 (UI),
We serviced a
WDF520PADM7 WHIRLPOOL
Model DISHWASHER
Near Cleveland, OH 44113
Dan H
Job Details: 01/24/2018
Customer complaint that unit is not heating, unit was at the end of its cycle when tech arrived, heater was on, dishes were dry, ran diagnostics no error codes codes, unit is operating as designed advised customer to run hot water in sink before starting unit; Job Cmpltd
We serviced a
WRX735SDBM04 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44107
Macaulay G.
Job Details: 01/24/2018
Replaced roller. Leveled refrigerator. Unit tests ok. Instructed on proper use of ice.; Job Cmpltd
We serviced a
WRF535SMBM00 WHIRLPOOL
Model REFRIGERATOR
Near Willoughby, OH 44094
Robert A.
Job Details: 01/24/2018
Installed frz door, op test ok; Job Cmpltd
We serviced a
KDTM404EBL1 MAYTAG
Model DISHWASHER
Near Pepper Pike, OH 44124
Tim G.
Job Details: 01/24/2018
Complaint that the unit leaks from the right side. Checked unit and found unit tilted forward causing to be not level. Lowered legs to raise front and tested, let unit complete a full rinse cycle and found unit now not leaking. Instructed the customer on detergent usage (2tbls) and loading. ; Job Cmpltd
We serviced a
KRFF302ESS01 WHIRLPOOL
Model REFRIGERATOR
Near University Heights, OH 44118
Corina B
Job Details: 01/24/2018
Replaced im. Filled, Optest ok; Job Cmpltd
We serviced a
WEE730H0DS0 WHIRLPOOL
Model RANGE
Near Cleveland, OH 44113
Dan H
Job Details: 01/24/2018
Called whirlpool techline spoke to Ron, ran diagnostics found f8e0( blower fan speed too low) error code, blower motor resistance out of range, Installed new blower, op test good, file number 7721129195; Job Cmpltd
We serviced a
PFS22MISBWW GE
Model REFRIGERATOR
Near South Euclid, OH 44121
Corina B
Job Details: 01/24/2018
CC that the temp is not keeping. Ff 42 fz 11. Checked the control and found a burn mark on the connectors. Will need a new control from t/s. ; used 1 WR55X10942P (MAIN BOARD) Job Cmpltd
We serviced a
GW39LXUQ07 WHIRLPOOL
Model RANGE
Near Cleveland, OH 44102
Dan H
Job Details: 01/24/2018
Customer complaint that lower drawer is stuck, opened drawer, found wheel had fallen off of left side of drawer,no damage to wheel, bolt or mount, reinstalled , drawer is opening and closing properly, op test good ; Job Cmpltd
We serviced a
AC01560AW AMANA
Model MICROWAVE
Near North Olmsted, OH 44070
Macaulay G.
Job Details: 01/24/2018
Magnetron tube is fractured. Needs replaced. Customer will buy new
We serviced a
KUDC10IXWH4 KITCHENAID
Model DISHWASHER
Near Ravenna, OH 44266
Robert A.
Job Details: 01/24/2018
Found ui not responding, reset connections, ran diognastic cycle, good, op test ok; Job Cmpltd
We serviced a
WTW5000DW1 WHIRLPOOL
Model WASHER
Near Richmond Heights, OH 44143
Tim G.
Job Details: 01/24/2018
omplaint that there is a abnormal sound when in agitation. Checked error codes and found none stored. Tested the unit in a agitation and spin. Found the sound to be a scraping sound. Checked and found the plastic blower on top of the motor to be warped and rubbing on the gearcase. Was able to smooth out and tested, op test good.; Job Cmpltd
We serviced a
MER8800FZ1 maytag
Model range
Near Middleburg Heights, OH 44130
Chad P.
Job Details: 01/24/2018
Cc that unit was making a ticking noise when pressed on. Unable to duplicate at this time. Advised that cooktop only mounts with two screws and does have play. Op test ok. ; Job Cmpltd,
We serviced a
KDFE104DSS5 kitchenaid
Model dishwasher
Near Parma Heights, OH 44130
Chad P.
Job Details: 01/24/2018
Found heater deactivated from failed wash motor. Reset control and activated heater. Ran service mode test. Op test ok. ; Job Cmpltd,
We serviced a
MVWX655DW0 maytag
Model washer
Near Parma, OH 44129
Chad P.
Job Details: 01/24/2018
Installed GEARCASE and hub. Op test ok. ; Job Cmpltd,
We serviced a
WTW4800XQ1 whirlpool
Model washer
Near Avon Lake, OH 44012
Paul H.
Job Details: 01/24/2018
Ran diagnostics, f7e7 unable to reach target rpm, f7e1 shifter fault, needs actuator, replaced from t-s, tested, op test ok.; used 1 WPW10006355 (ACTUATOR) from stock, Job Cmpltd
We serviced a
WRS586FIEE00 whirlpool
Model refrigerator
Near Concord Township, OH 44060
Jeff M
Job Details: 01/24/2018
Installed new part unit op tested good. I tasted the water ; Job Cmpltd
We serviced a
MMV4205DS4 MAYTAG
Model MICROWAVE
Near Westlake, OH 44145
Macaulay G.
Job Details: 01/24/2018
Replaced door switches and tested, no power throughout unit. Fuse was open. Replaced fuse from truck stock. Tested and heated ok.; used 1 W10138793 (FUSE, MICROWAVE) from stock, Job Cmpltd
We serviced a
WRT518SZFM00 WHIRLPOOL
Model REFRIGERATOR
Near Bay Village, OH 44140
Macaulay G.
Job Details: 01/24/2018
All functions normal with refrigerator. Explained to customer on how refrigerator functions. Customer understands that this is how it is supposed to operate.; Job Cmpltd
We serviced a
WRX735SDHZ00 WHIRLPOOL
Model REFRIGERATOR
Near Olmsted Township, OH 44138
Macaulay G.
Job Details: 01/24/2018
Replaced water inlet valve. Purged air and water from line. Tested ok.; Job Cmpltd
We serviced a
WDF560SAFM1 WHIRLPOOL
Model DISHWASHER
Near Avon Lake, OH 44012
Macaulay G.
Job Details: 01/24/2018
Dishwasher fills ok. Motor does not turn on. Found split winding in motor. Electronic control board is not advancing through cycles as designed. Office to order sump motor and control board. Marconi advised to order grommet and hose as well.; ordrng 1 W10445975 (hose) and 1 W11032770 (motor-pump) and 1 W11108143 (cntrl-elec) and 1 WPW10538166 (grommet), schdld next appmnt for 2/1 THU
We serviced a
KSSS48QKX00 KITCHENAID
Model REFRIGERATOR
Near Strongsville, OH 44149
Macaulay G.
Job Details: 01/24/2018
Replaced main electronic control board. Now getting proper voltage to inverter board, but inverter board not sending to compressor. Office to order inverter board.; ordrng 1 W10629033 (inverter box ), schdld next appmnt for 2/1 THU
We serviced a
MVWC565FW0 MAYTAG
Model WASHER
Near Streetsboro, OH 44241
Robert A.
Job Details: 01/24/2018
Ran diognastics, 0-5 off bal load, 7-6 motor fault, 7-7 did not hit target speed, basket spins free, checked motor and cap, reset connections, no burnt smell, tested tach, good, ran maual adj, good, ran spin, good, checked drain pump, good, checked drain hose, good, ran drain and spin, all tests good, per tech sheet, needs control; ordrng 1 W11116594 (CONTROL), schdld next appmnt for 1/31 WED
We serviced a
WRF767SDEM01 WHIRLPOOL
Model REFRIGERATOR
Near Bainbridge Township, OH 44023
Robert A.
Job Details: 01/24/2018
Cc doors not even, lights inside ff not turning on, rt shelf not even, corrected shelf, found no power to lights, needs led supply bd; ordrng 1 W10830288 (POWER SUPPLY LED), schdld next appmnt for 1/31 WED
We serviced a
KGCS166GSS09 KITCHENAID
Model COOK TOP
Near Pepper Pike, OH 44124
Robert A.
Job Details: 01/24/2018
Inspected unit, no burnt wires, need left front ofifice holder and screws; ordrng 2 WP3368921 (SCREW433)s and 1 WPW10155786 (ORIFICE HOLDER), schdld next appmnt for 1/31 WED
We serviced a
MHW6000XW2 MAYTAG
Model WASHER
Near Ravenna, OH 44266
Robert A.
Job Details: 01/24/2018
Cc eaking out bottom of door, found hair on glass, cleaned, checked boot, good, cc sound not working, checked connections, good, needs ui, Ran diognastics F0e1 load detected in clean cycle, ran diognastic cycle, good, needs ui; ordrng 1 W10387857 (PANEL NLA),
We serviced a
KRFC302ESS00 KITCHENAID
Model REFRIGERATOR
Near South Russell, OH 44022
Robert A.
Job Details: 01/24/2018
Installed mullion, leveled unit, op test ok; Job Cmpltd
We serviced a
KECC508RPB04 KITCHENAID
Model COOK TOP
Near Pepper Pike, OH 44124
Robert A.
Job Details: 01/24/2018
Installed and tested rt front element, op test ok; Job Cmpltd
We serviced a
AMV2307PFS0 AMANA
Model MICROWAVE
Near Middlefield, OH 44062
Robert A.
Job Details: 01/24/2018
Found exhaust fan not plugged in, plugged in, tested fan good, tested unit with cup of water, heating, good, op test ok; Job Cmpltd
We serviced a
FFGF3047LSH FRIGIDAIRE
Model RANGE
Near Cleveland Heights, OH 44121
Tim G.
Job Details: 01/24/2018
Complaint that the unit was displaying a error code. Tested a bake and found the ignitor to come on and the gas valve to open. Allowed unit to preheat and found no error. Asked customer if it was a F11 which is a stuck or shorted key which was duplicated on purpose by the Tech and the customer said it was a different number. Unit cycled 2 more times and maintained the temp without throwing the error code. Tech advised the customer to take a picture of the display if the error should reappear. Office to run CC; Job Cmpltd
We serviced a
SBD20NW AMANA
Model REFRIGERATOR
Near Willoughby Hills, OH 44094
Corina B
Job Details: 01/24/2018
Replaced the im and fill cup. Optest ng. Checked the wires to the im, replaced the fused in the harness was open, replaced the fuse, good. Wires to the im have continuity. There is no voltage to the im. Door switches are good. There is a broken wire in the cabinet.
We serviced a
WRS588FIHW00 WHIRLPOOL
Model REFRIGERATOR
Near Gates Mills, OH 44040
Corina B
Job Details: 01/24/2018
CC that the is a loud sound. Cust has video of the sound. It's the damper door opening and closing. Will need a new damper door. Called SM to order part ; ordrng 1 W11164593 (DIFFUSER), schdld next appmnt for 1/31 WED
We serviced a
MFI2569YEM0 MAYTAG
Model REFRIGERATOR
Near Cleveland, OH 44111
Dan H
Job Details: 01/24/2018
Installed new user interface, op test good ; Job Cmpltd
We serviced a
ED5FHEXTT00 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44111
Dan H
Job Details: 01/24/2018
Customer complaint of ice build up in freezer section and water leaking on floor, found ice maker fill tube frozen solid, found water seeping passed fill valve, unit needs new fill valve, installed new fill valve and cleared fill tube, op test good ; used 1 W10408179 (VALVE-INLET) from stock, Job Cmpltd
We serviced a
RBS245PRS00 WHIRLPOOL
Model WALL OVEN
Near Brooklyn, OH 44144
Dan H
Job Details: 01/24/2018
Customer complaint that screws that hold control in are falling out, screws are not correct size for control, but were reinstalled because that’s where they came from, removed incorrect screws, installed bigger screws, op test good ; Job Cmpltd
We serviced a
RBS245PRS00 WHIRLPOOL
Model WALL OVEN
Near Brooklyn, OH 44144
Dan H
Job Details: 01/24/2018
Customer complaint that screws that hold control in are falling out, screws are not correct size for control, but were reinstalled because that’s where they came from, removed incorrect screws, installed bigger screws, op test good ; Job Cmpltd
We serviced a
MED7500YW2 MAYTAG
Model DRYER
Near Cleveland Heights, OH 44106
Tim G.
Job Details: 01/24/2018
Complaint that the unit doesn’t heat. Checked unit and found 240vac present. Checked and found no power to the element and the TOD open. Bypassed TOD and found element to still not work. Unit needs the timer and TOD. Cust has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semi­rigid metal hose to prevent fire hazard.; ordrng 1 WPW10404695 (timer) and 1 WPW10625430 (thermostat), schdld next appmnt for 1/31 WED
We serviced a
MVWX655DW1 MAYTAG
Model WASHER
Near Shaker Heights, OH 44120
Tim G.
Job Details: 01/24/2018
Complaint that the unit is not cycling. Checked and found a F8E1 long or no fill. Checked and found no cold water pressure. Found the cold water turned off. Customer just bought home and was not aware of the shutoff in the basement that states to close when in the winter. Turned the water on and tested, op test good. Ran recal cycle, op test good. ; Job Cmpltd
We serviced a
WRX988SIBM03 whirlpool
Model refrigerator
Near North Ridgeville, OH 44039
Paul H.
Job Details: 01/24/2018
Replace Evap fan,and support fan,opt test good ; Job Cmpltd,
We serviced a
MVWC416FW0 maytag
Model washer
Near Cleveland, OH 44109
Chad P.
Job Details: 01/24/2018
Confirmed agitator stripped again. Installed new wash plate and agitator. Applied threadlocker to bolt that secures it. Op test ok. ; Job Cmpltd,