Near Mentor, OH 44060
Jeff M
Job Details:
11/21/2018
REFRIGERATOR GE GFE28GMKES The unit has Excessive calcium buildup in the ice bin customers due for a filter change. I told him the warranty might not cover it. If so he can just remove his filter take it to the nearest store and match it up; ordrng 1 RPWFE (FILTER )
Near Mentor-on-the-Lake, OH 44060
Jeff M
Job Details:
11/21/2018
M/W CONVECTION WHIRLPOOL WML75011HW0 The units fuse Is Open I found that the metal prongs that hold the fuse in place our loose order filter board and fuse; ordrng 1 W10138793 (fuse) and 1 WPW10531156 (FILTER BOARD )
Near Edgewood, OH 44004
Arthur V
Job Details:
11/21/2018
RANGE WHIRLPOOL WFE550S0HZ1 Customer stated unit was smoking out the back. Removed panels and Connected power cord and set temp for 500degF. unit smelled like a new range (oily deposits on inner surfaces ). Unit never smoked. Let unit cycle for 20 min on 500. Never smoked. Unit op
Near Mayfield, OH 44143
Jeff M
Job Details:
11/21/2018
RANGE KITCHENAID KERS306BSS0 "I called tl I explained him the issue how the machine will freeze up and stopped working. He recommended the main control to be replaced. Estimate only; ordrng 1 WPW10686474 (CONTROL ), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Perry, OH 44081
Arthur V
Job Details:
11/21/2018
DISHWASHER KITCHENAID KUDS35FXBLA Found power cord faulty causing no power issue. Cut off bad portion od cord and repaired using new wire nuts etc Op test good
Near Streetsboro, OH 44241
Robert A.
Job Details:
11/21/2018
WASHER WHIRLPOOL WFW72HEDW0 "Ran diognostics, door lock error, long drain, needs door lock and drain pump; ordrng 1 WPW10443885 (DOOR LOCK) and 1 WPW10605427 (DRAIN PUMP)"
Near Cleveland, OH 44102
Corey L.
Job Details:
11/21/2018
WASHER WHIRLPOOL CAE2745FQ0 "Customer complaint in spin the washer is leaking from the bottom, water valve is good, seals on hoses check good, found unit leaning forward causing water inlet to hit tub ring and bounce to the side of the cabinet, leveled unit, op test good"
Near Lakewood, OH 44107
Corey L.
Job Details:
11/21/2018
MICROWAVE WHIRLPOOL WMH73521CS6 "MOCustomer complaint microwave thinks the door is shut when it is open, cams failing, quoted, ok replace parts with ts, op test good ; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS 61.32) from stock"
Near Kent, OH 44240
Robert A.
Job Details:
11/21/2018
REFRIGERATOR WHIRLPOOL WRT519SZDM02 "Found ff at 32, sensor good, found wrong control in unit, needs control; ordrng 1 W11223731 (CONTROL)"
Near Seven Hills, OH 44131
Paul P.
Job Details:
11/21/2018
KITCHEN MAYTAG MDB7749AWM2 "Found control shorted, bimetal open. Control not operating properly with test bimetal. Also damage to user interface panel. Office to order control, bimetal and user interface panel (silver finish). Please let customer know of repairs are still covered u
Near Amherst, OH 44001
David R
Job Details:
11/21/2018
DRYER MAYTAG MGDB765FW0 "Customer said they have warranty, still wishing first year and called Lowe’s. Had proof of purchase (refer to photos). Checked air low, good from unit to outside. Checked underneath. Ignitor would glow red then cut off. Found wire on coils off. Reconnect
Near Edgewood, OH 44004
Arthur V
Job Details:
11/21/2018
REFRIGERATOR WHIRLPOOL WSF26C3EXF01 Found inlet valve with a steady drip. Needs inlet valve ; ordrng 1 WPW10238100 (valve-inlt)
Near Amherst, OH 44001
David R
Job Details:
11/21/2018
REFRIGERATOR MAYTAG MBF2258FEZ01 Arrived and found ice in icemaker. Water is getting to icemaker but isn’t dropping. Replaced with new icemaker from t/s. Watched it cycle and call for water. Op test ok.; used 1 W10884390 (ICE MAKER ASSY) from stock
Near Avon, OH 44011
Gabriel P
Job Details:
11/21/2018
DISHWASHER WHIRLPOOL GU1500XTLS1 "Found bad install on the drain tube underneath dishwasher,customer is very upset that we didn’t came prepare cause we didn’t had a drain hose on our truck she also said she will not use our service never again,we explain to her that normally we would ask
Near North Ridgeville, OH 44039
Gabriel P
Job Details:
11/21/2018
RANGE WHIRLPOOL WFG770H0FZ0 Replace parts opt test ok
Near Lakewood, OH 44107
Corey L.
Job Details:
11/21/2018
RANGE WHIRLPOOL WGG745S0FS00 "Customer complaint door glass shattered, confirmed lower door glass shattered, glass has been cleaned up, pop is on cpu so poor pic quality, customer has a 1 yr warranty with Costco after the 1 yr manufacturers warranty, unit needs new lower door outer g
Near Strongsville, OH 44149
Corey L.
Job Details:
11/21/2018
WASHER WHIRLPOOL MHW6000XW2 "Customer complaint washer beeps when trying to start and flashes f1e1 code, confirmed even in diagnostics it reverts to flashing f1e1 error after entering diagnostics, filter is sending power, connections are snug, unit needs new control; ordrng 1 W10427
Near Amherst, OH 44001
Gabriel P
Job Details:
11/21/2018
WASHER MAYTAG MVWX655DW0 "Replace CNTRL,had little issues with pressure sensor but everything is taking care of opt test ok"
Near North Royalton, OH 44133
Corey L.
Job Details:
11/21/2018
WASHER WHIRLPOOL WTW5640XW3 "Customer complaint washer won’t start and made a loud noise, ran diagnostics found f5e2 lid lock fault , f7e5 basket speed fault, lid lock operating normally, unit spins and agitates in service, found teeth missing under washplate, and plastic shavings i
Near North Royalton, OH 44133
Corey L.
Job Details:
11/21/2018
REFRIGERATOR KITCHENAID KRSC503ESS01 "Both new doors shipped damaged, both on bottom corners reordering doors; ordrng 1 LW10771436 (FF DR) and 1 Lw10728959 (FRZ DR) and 1 W10839793 ( BADGE)"
Near Cleveland Heights, OH 44118
Corina H
Job Details:
11/21/2018
RANGE MAYTAG MGR8875WS1 CC that the bake does not work. Checked with the amp .05 amp. 120 volts to the igniter. Will need a new igniter. Replaced the igniter. Optest ok.
Near Parma, OH 44129
Corey L.
Job Details:
11/21/2018
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Customer complaint ice not dispensing, ice bin is full but and yolk rotates while depressing paddle but does not turn auger when bin is present, bin is properly inserted, found yolk loose, tried to tighten but yolk is stripped and will not firmly tighten
Near Cleveland, OH 44105
Corina H
Job Details:
11/21/2018
WASHER MAYTAG MVWC565FW1 "CC that the unit does not work, they turned the water off to the unit to do work around the basement. Son started machine without the water turned on. Ran diag f8e1 long fill, no fill. Cleared code. Ran a manual test for the cold and hot, good. Started t
Near Amherst, OH 44001
David R
Job Details:
11/21/2018
DISHWASHER WHIRLPOOL WDT780SAEM2 "Left side upper rack wheel broke off from adjusters. Needs new adjusters.*Do Not Order Parts; ordrng 1 W10712395 (adjuster 35.74), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Garfield Heights, OH 44125
Corina H
Job Details:
11/21/2018
DISHWASHER AMANA ADB1400AGW1 "Cust showed pop, sent pic. CC that the unit does not drain. Started a normal cycle and drained the unit. Advised the cust the plastic tub will stay wet after each use. Optest ok."
Near Amherst, OH 44001
David R
Job Details:
11/21/2018
WASHER WHIRLPOOL MVWB850YW0 "Started unit in normal cycle, called for water but motor would hum. Error code F51 Motor RPS failure. Ran through service mode stopped at C1, RPS sensor problem. Ordering sensor ; ordrng 1 WPW10178988 (sensor 32.36), used 1 SHIPPING (SHIPPING AND HANDLIN
Near Avon Lake, OH 44012
Brian B
Job Details:
11/21/2018
DBL WALL OVEN WHIRLPOOL RBD305PRS00 "Display is blank. Checked voltage on main board, 120v on p24, 1 to 3. Will need new microcomputer. Part is NLA, did a national search. Part # WPW10438750 . Advised customer that if he can find part, we would install for
Near Westlake, OH 44145
Brian B
Job Details:
11/21/2018
MICROWAVE OVEN WHIRLPOOL KMHS120EBS1 "Interlocks are operating intermittently, sometimes light does not go out and unit does not heat. Messages on display about door. Replaced interlocks from t/s. Tested unit. All functions normal. Op test ok..; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS
Near Willoughby Hills, OH 44094
Brian M
Job Details:
11/21/2018
WASHER AMANA NTW4516FW3 Installed listed partsRan auto test and calibration OP TEST OK
Near Lorain, OH 44053
Gabriel P
Job Details:
11/21/2018
REFRIGERATOR WHIRLPOOL WRX735SDBM00 "Both fridge door gasket are torn ,ordering both ; ordrng 2 W10830274 (gasket-fip)s"
Near Streetsboro, OH 44241
Brian M
Job Details:
11/21/2018
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Cc that water takes forever to dispense Found filter to be bad and needing replaced Advised customer to replace filter
Near Euclid, OH 44123
Corina H
Job Details:
11/21/2018
DRYER WHIRLPOOL MEDB835DW4 CC that the unit is making a squealing noise. Customer has foil style vent advised the customer that it’s a potential fire hazard to replace with a semi rigid or rigid vent. Found the blower wheel is not manufactured correct. The wheel is misaligned. Will
Near Aurora, OH 44202
Brian M
Job Details:
11/21/2018
DRYER MAYTAG MEDB400VQ0 Cc of noise Found idler pulley seized Replaced using dryer kit from truck stock Ran test OP TEST OK ; used 1 4392067 (DRYER REPAIR KIT) from stock
Near Cleveland, OH 44104
Corina H
Job Details:
11/21/2018
WASHER AMANA NTW4516FW2 Cust no show waited 10 min. Called office cancelled. ; snapped 1 QuickPics
Near Auburn Township, OH 44023
Brian M
Job Details:
11/21/2018
REFRIGERATOR WHIRLPOOL WRF954CIHZ00 "Cc water leaking from unitMoved unit out using floor protection Reconnected water line to unit, turned on waterWater leaking from copper supply line at compression fittingInformed customer over phone that supply line will need looked at by a plumber, rec
Near Rocky River, OH 44116
Brian B
Job Details:
11/21/2018
WASHER MAYTAG LAT2500AAE "Machine approx 20 yrs old. Found main tub bearing seized and belts burned . Will give est on main bearing and seal repair. Customer wants to repair, paid deposit. Office to order parts. BJ only on return visit.; ordrng 1 12112425 (belt set-maytag 4449) a
Near Avon Lake, OH 44012
Brian B
Job Details:
11/21/2018
REFRIGERATOR WHIRLPOOL WRF989SDAM00 "Found water leaking where water tank plugs into filter head. Also, rear adapter seal is leaking. Also, I/m facia is dripping. No sc or shipping as this is an ongoing issue. Customer does not want to repair Icemaker facia or rear adapter at this time. He
Near Sheffield Lake, OH 44054
Gabriel P
Job Details:
11/21/2018
RANGE WHIRLPOOL GGG388LXS02 "Replace igniter,recent one was getting voltage but not lighting,replace with truck stock opt test ok ; used 1 12400035 (IGNITER) from stock"
Near Avon Lake, OH 44012
Gabriel P
Job Details:
11/21/2018
WASHER MAYTAG MVWC565FW1 Installed parts listed. Op test ok.
Near North Ridgeville, OH 44039
David R
Job Details:
11/21/2018
DISHWASHER KITCHENAID KDFE104DBL5 "Replaced valve, tested. Op test ok."
Near Beachwood, OH 44122
Brian M
Job Details:
11/21/2018
BUILT IN OVEN KITCHENAID KEMC377KWH02 "Cc of noise Found lower blower scraping inside its housing Worn out bushing ; ordrng 1 WPW10016550 (blower12286), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Mentor, OH 44060
Arthur V
Job Details:
11/21/2018
RANGE MAYTAG MER5775RAS "Replaced bake element. Op test good ; used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Mentor, OH 44060
Arthur V
Job Details:
11/21/2018
MICROWAVE WHIRLPOOL WMH53520CW2 Found switches faulty. Replaced switches and brackets. Op test good ; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock
Near Mentor, OH 44060
Arthur V
Job Details:
11/21/2018
REFRIGERATOR WHIRLPOOL WRF560SEYM05 Cust complaint water tastes bad and smells bad even after replacing filter. I can not tell any difference between the fridge water and the water at the sink but the customer does. Called techline talked to rich. File number. 7723492431. Nothing can be
Near Austinburg, OH 44010
Arthur V
Job Details:
11/21/2018
WASHER GE GHWS3600F0WW Replaced all parts listed. Op test good
Near Lorain, OH 44052
Gabriel P
Job Details:
11/21/2018
DRYER AMANA NGD4655EW2 "Drum had bad weld in it ordering drum ,took pictures of pop; ordrng 1 W10899578 (drum)"
Near Middleburg Heights, OH 44130
Mac
Job Details:
11/21/2018
REFRIGERATOR WHIRLPOOL GSS26C4XXY00 Had to reset unit to sync components. All tested ok.
Near Strongsville, OH 44136
Mac
Job Details:
11/21/2018
DRYER MAYTAG MEDC465HW0 "Replaced end cap, top, and clip."
Near Lorain, OH 44053
David R
Job Details:
11/21/2018
WASHER ROPER RTW4516FW2 "Went into diagnostics. Agitation and spin not working, drain pump not kicking on. F7E1 basket speed fault. Shifter is good. Motor not engaging. Ordering motor, cap and drain pump.; ordrng 1 W10885487 (motor-drve) and 1 W10919003 (pump-water) and 1 W11158
Near Garrettsville, OH 44231
Robert A.
Job Details:
11/21/2018
DRYER MAYTAG MEDC215EW1 "Installed cycle t stat, op test ok"
Near Lorain, OH 44053
David R
Job Details:
11/21/2018
DRYER MAYTAG MEDB765FC0 "F4E4 L2 line Voltage error. Outlet correct voltage. Unit is working just not heating. Checked heating element, broken. Ordering element and thermal cutoff kit.; ordrng 1 279973 (cutoff-tml) and 1 WP3387747 (element)"
Near Garrettsville, OH 44231
Robert A.
Job Details:
11/21/2018
DISHWASHER KITCHENAID KUDS30FXWHA "Ran diognostic cycle, 6-6 cold water code, water temp at fill 86 deg, needs to be 120 deg, suggest running hot water in sink before starting unit, excess soap in unit, cleared soap, ran again, good, op test ok"
Near Painesville, OH 44077
Arthur V
Job Details:
11/21/2018
WASHER GE GTWN4250D1WS Found control erratic. Needs control ; ordrng 1 WH12X10614 (control asm)
Near Cleveland Heights, OH 44118
Dan
Job Details:
11/21/2018
WASHER WHIRLPOOL MHW5100DW "Installed new control, op test good"
Near Cleveland, OH 44104
Dan
Job Details:
11/21/2018
REFRIGERATOR WHIRLPOOL WRT106TFDW01 "Customer complaint that fresh food section door gasket is not sealing, confirmed, found a piece of styrofoam from shipping taped under door preventing door from closing, removed, op test good"
Near Concord Township, OH 44077
Arthur V
Job Details:
11/21/2018
REFRIGERATOR FRIGIDAIRE FGHC2355PF7 Found ice maker not cycling. Needs ice maker Customer states ice maker was working before i looked at it so therefore she doesnt want to pay for the ice maker. She feels we are responsible. Advised customer to call office as this is not something i ca
Near Pepper Pike, OH 44124
Dan
Job Details:
11/21/2018
RANGE WHIRLPOOL GW399LXUS06 "Installed new spark module, op test good"
Near Mayfield Heights, OH 44124
Dan
Job Details:
11/21/2018
DISHWASHER AMANA ADB1700ADS2 "Customer complaint of loud buzzing sound 12 minutes into the cycle, started normal wash cycle, unit filled and began washing, unit made very loud buzzing noise, noise is coming from dispenser, installed new dispenser, op test good ; used 1 W10861000 (DI
Near Diamond, OH 44412
Robert A.
Job Details:
11/21/2018
WASHER MAYTAG MVWC565FW0 "Ran diognostics, 0-5 off bal load, ran recal cycle, good, ran drain and spin, ng, found hub stripped, trans shaft dropped, nneds gearcase and hub; ordrng 1 W10528947 (HUB DRIVE) and 1 W11035751 (GEARCASE)"
Near Lakewood, OH 44107
Paul P.
Job Details:
11/21/2018
M/W CONVECTION WHIRLPOOL WMH31017HS2 "Checked in all parts. Installed magnetron, capacitor and diode. Tested microwave, now functioning properly."
Near Fairview Park, OH 44126
Mac
Job Details:
11/21/2018
REFRIGERATOR FRIGIDAIRE FFHS2611LWKA "Unit not making ice. Found fill tube was frozen. Cleared ice build up, advanced ice maker. All tested and filled ok."
Near Gates Mills, OH 44040
Jeff M
Job Details:
11/21/2018
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Installed new part unit op tested good
Near Cleveland, OH 44118
Jeff M
Job Details:
11/21/2018
WASHER ADMIRAL ATW4676BQ0 The unit is stuck in sales DEMO mode i tried the cancel the demo in DIAGNOSTIC 3x the unit needs a new control ; ordrng 1 W10636054 (cntrl-elec)
Near Concord Township, OH 44077
Jeff M
Job Details:
11/21/2018
RANGE WHIRLPOOL WFE505W0HZ0 Preheat the oven to 350 wait an extra 10 minutes the pan tested it 355 unit tested good customers not waiting long enough afterpreheat
Near South Euclid, OH 44121
Dan
Job Details:
11/21/2018
DRYER WHIRLPOOL WED5000DW1 "Customer complaint that unit is not heating, confirmed, found thermal cut off open, unit needs new thermal cut off kit, customer does not want repair ; ordrng 1 279816 (thermal cut off hi 41.15)"
Near Newbury Township, OH 44065
Dan
Job Details:
11/21/2018
DISHWASHER WHIRLPOOL WDF520PADB7 "Installed new control, op test good"
Near Cleveland, OH 44109
Corey L.
Job Details:
11/21/2018
WASHER WHIRLPOOL WTW5000DW1 "Customer complaint water is not hot, ran diagnostics found f8e1 longfill/nofill, found drain hose laying on ground to floor drain, installed hose to sink, started quick was with water temp at hot, temped water at 120, explained how this unit works by hot
Near Rocky River, OH 44116
Brian B
Job Details:
11/21/2018
DRYER MAYTAG MEDC300BW0 CC that machine not starting and customer gets shocked when touching vent. Checked voltage at terminal block. 240v between L2 and ground. Found wall outlet shorted and melted. Hooked up dryer to test box to show customer that dryer works. Will need electr
Near Chester Township, OH 44026
Dan
Job Details:
11/21/2018
WASHER WHIRLPOOL WTW7300DW1 "Customer complaint that unit wouldn’t fill, then only had cold water, then wouldn’t agitate, ran diagnostics found f3e2(inlet water temperature fault), f8e1(long/no fill), and f0e5( off balance load) error codes, ; ordrng 1 W11220230 (VALVE)"
Near Broadview Heights, OH 44147
Paul P.
Job Details:
11/21/2018
RANGE WHIRLPOOL WFG525S0HW "All parts checked in, found the W10198745 back cover sent damaged, will install for now until new back comes in, so customer can use oven. Also left side panel facing oven has dent, will also need replaced.; ordrng 1 W10198745 (BACK COVER) and 1 WPW10575
Near Cleveland, OH 44111
Paul P.
Job Details:
11/21/2018
REFRIGERATOR WHIRLPOOL WRT316SFDM01 "Found water tube had stuck down in to ice maker.removed and re installed ice maker, tested, working properly now. Set down mitigation mat."
Near Strongsville, OH 44149
David R
Job Details:
11/21/2018
RANGE WHIRLPOOL WFG714HLAS0 "Not oven light. When baking, burner doesn’t come on. Intermittent. Tested. Ordering bake ignitor. ; ordrng 1 WPW10333842 (igntr-oven 57.03), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Willowick, OH 44095
Corina H
Job Details:
11/21/2018
DRYER HOTPOINT HTDX100EM8WW "CC that the unit will not start. Checked power to unit, good. Checked the fuse, good. Checked the door switch, good. Checked the start button, good. Will need a timer. Called SM to order part; ordrng 1 WE4M532 (timer)"
Near Concord Township, OH 44077
Jeff M
Job Details:
11/21/2018
WASHER MAYTAG MHW5500FW Installed new part unit op tested good. I ordered shadow assuming that it would be a gray stainless color but it’s actually black I need to order the white one which is a gray stainless color ; ordrng 1 W10911042 (UI)
Near Auburn Township, OH 44023
Brian M
Job Details:
11/21/2018
RANGE KITCHENAID KFGG500EWH2 Cc of loose handle Found handle and mounting bracket damaged Needs handle and bracket ; ordrng 1 W10541911 (brkt-mntg) and 1 W11104399 (hndle-door) and 2 WPW10317886 (screw)s
Near Montville, OH 44064
Brian M
Job Details:
11/21/2018
WASHER WHIRLPOOL 110.2002201 "Cc unit not spinning or draining all the timeRan autotest, found gearcase making a lot of noise during spinRps sensor not reading properly either, basket still spinning after lid openNeeds new gearcase and rps sensorCustomer not repairing at this time; o
Near Parma, OH 44134
Paul P.
Job Details:
11/20/2018
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Ran diagnostics on dishwasher. Found heater is working, all other cycles operating properly, no trouble codes. Office to order 2 retainers for bottom panel, one is missing, the other damaged. Set down mitigation mat. Customer just wants the retainers shi
Near Brooklyn Heights, OH 44131
Paul P.
Job Details:
11/20/2018
RANGE JENN-AIRE JGS8850ADS "Tested operation of oven, found the sensor not reading properly. Office to order oven sensor.; ordrng 1 12001655 (sensor,oven), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Lakewood, OH 44107
Mac
Job Details:
11/20/2018
DISHWASHER KITCHENAID KDTE104ESS4 Sump is leaking from diverter valve. Office to order sump assembly. Found date of purchase on service bench. ; ordrng 1 W11085683 (pump&motor)
Near WARRENSVL HTS, OH 44128
Brian M
Job Details:
11/20/2018
RANGE WHIRLPOOL WFG505M0BS3 Customer showed pop took pic Cc of gasket not staying on Found clip that holds gasket on damaged ; ordrng 1 WPW10535778 (gaskt-door)
Near Independence, OH 44131
Paul P.
Job Details:
11/20/2018
KITCHEN WHIRLPOOL WDT730PAHZ0 "Tested washer in diagnostics, heater is coming on properly, dishwasher is draining properly. Customer using one hour wash with heat dry. Using Ecos rinse aid. Control showing proper operation. Note in diagnostics, heater short cycled, but interface shows
Near Aurora, OH 44202
Dan
Job Details:
11/20/2018
REFRIGERATOR GE DSD26DGWABG "Customer complaint that unit is not making ice, freezer section temperature at 7 degrees, ice maker would not cycle, ice maker is recieving 120vac, unit needs new ice maker ; ordrng 1 WR30X10081 (electronic im intl r)"
Near Cleveland, OH 44111
Mac
Job Details:
11/20/2018
RANGE WHIRLPOOL WFG515S0EB1 "Burner cap is warped and not grounding. Dsi board not sending voltage to bake spark igniter. Main control will not display time or temperature. Office to order main control, dsi board, and burner caps.; ordrng 1 W11162730 (DSI ) and 1 WPW10183375 (cap-bu
Near Waite Hill, OH 44094
Arthur V
Job Details:
11/20/2018
RANGE GE JS900S0K3SS Replaced touch pad. Op test good unit now coming up to temp ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Near WILOUGHBY HLS, OH 44094
Arthur V
Job Details:
11/20/2018
RANGE WHIRLPOOL n/a This was already looked at by dh ; saved tckt
Near Perry Township, OH 44081
Jeff M
Job Details:
11/20/2018
DISHWASHER FRIGIDAIRE FGID2474QF0A "The unit is over filling the unit is way over filling est ; ordrng 1 5304504077 (SENSOR ), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Mentor, OH 44060
Brian M
Job Details:
11/20/2018
WASHER MAYTAG MVWC400XW "Cc of unit not spinning Found error for actuator Replaced actuator from truck stock No good Found unit to have a bad gearcase unit is very noisy and grinding when high speed spinning Needs gearcase splutch Kit ; ordrng 1 W10721967 (drive pulley) and 1 W1
Near Lakewood, OH 44107
Corey L.
Job Details:
11/20/2018
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "customer complaint of a nick out of shelf track on right, confirmed liner protruding out for shelf to sit on has a chip out of the second shelf option down from plastic trim on glass edge, also found huge gaps almost 1/4” around ff frame and liner worse
Near Edgewood, OH 44004
Jeff M
Job Details:
11/20/2018
FREEZER UPRIGHT WHIRLPOOL WCZ31150W01 The unit wasn’t plugged in I found the heat exchanger is crushed it take a picture of it and I called Shawn explained there is no fixing it the heating ring in the cabinet this is a chest freezer
Near Cleveland, OH 44109
Paul P.
Job Details:
11/20/2018
DISHWASHER GE GDF620HMJ2ES "Checked in sent parts. Installed control and User interface board. Tested continuity and ohms through heater circuit. Put dishwasher in to service mode, the heater is now coming on. Set down mitigation mat."
Near WARRENSVL HTS, OH 44122
Brian M
Job Details:
11/20/2018
DRYER WHIRLPOOL LER6848AW1 "Cc unit not running Tested for power to unit, good power 238 voltsTested for power through timer switch, not sending power out to motor start circuit.Needs timer switchCustomer not repairing; used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Willoughby, OH 44094
Arthur V
Job Details:
11/20/2018
DISHWASHER KITCHENAID KDFE104DSS5 Found drain hose clogged Un clgged hose Op test good
Near Aurora, OH 44202
Dan
Job Details:
11/20/2018
RANGE MAYTAG MER8700DS1 "Customer complaint that element does only works on high, confirmed, element is either on on high or off, unit needs new infinite switch ; ordrng 1 WPW10434452 (switch-inf)"
Near North Ridgeville, OH 44039
Mac
Job Details:
11/20/2018
DISHWASHER MAYTAG MDB4949SDM2 Replaced water valve. All tested ok.
Near Solon, OH 44139
Dan
Job Details:
11/20/2018
REFRIGERATOR KITCHENAID KSC24C8EYY02 "Customer complaint that unit is not cooling, fresh food section temperature at 52 degrees, freezer section temperature at 35 degrees , found partial frost pattern on freezer section evaporator, unit still has uncoated fresh food section evaporator , un
Near Cleveland, OH 44106
Dan
Job Details:
11/20/2018
REFRIGERATOR MAYTAG MFI2269DRH00 "Customer complaint that unit is not cooling, fresh food section temperature at 60 degrees , freezer section temperature at 18 degrees , evaporator fan is running, compressor and condenser fan are running, found evaporator partially frozen solid, defrost
Near Willoughby, OH 44094
Dan
Job Details:
11/20/2018
MICROWAVE KITCHENAID KOCE500ESS01 "Installed new control, op test no good , found thermostat open, unit needs new thermostat ; ordrng 1 WP4449751 (thrmst-fix 67.84), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Elyria, OH 44035
Gabriel P
Job Details:
11/20/2018
WASHER WHIRLPOOL NTW4516FW2 Lid lock faulty code it will click 5 times non stop ordering lid lock ; ordrng 1 W10838613 (lid lock assembly)
Near Cleveland, OH 44103
Corina H
Job Details:
11/20/2018
RANGE AMANA AGR5330BAS3 "Cust showed pop, sent pic. CC that the gasket is cracked. Will need a new gasket. Called SM to order part; ordrng 1 WPW10535778 (gaskt-door)"
Near Mentor, OH 44060
Brian M
Job Details:
11/20/2018
REFRIGERATOR KITCHENAID KTRS21KDAL04 Cc of noise Found condenser fan moving .. shaft is worn out and goes out of balance Causing noise when cycling Customer does not want to repair
