We serviced a
GBD307PDS6 WHIRLPOOL
Model RANGE
Near Solon, OH 44139
Corina B
Job Details: 01/11/2018
CC that f2e6 error code comes up. Pulled unit out found the ribbon is starting to come apart. Will need a new UI. Called SM to order part. ; ordrng 1 WP8300440 (panl-cntrl), schdld next appmnt for 1/23 TUE
We serviced a
KDTM384EBS1 whirlpool
Model dishwasher
Near Brecksville, OH 44141
Chad P.
Job Details: 01/11/2018
Found disp door failed. Replaced disp and ran service mode. Op test ok. ; used 1 W10861000 (DISPENSER-DISHWASHER) from stock, Job Cmpltd,
We serviced a
MVWC425BW0 maytag
Model washer
Near Cleveland, OH 44104
Chad P.
Job Details: 01/11/2018
Found pulley nut and gear case stripped. Will need pulley, gear case and nut replaced. Pulley and nut come with cam kit. Office to please quote new community for repair.
We serviced a
KDTE104ESS1 kitchenaid
Model dishwasher
Near North Ridgeville, OH 44039
Paul H.
Job Details: 01/11/2018
Customer not home,neighbor let us in ,checking for burn elements,it looks good ,found some small amount of wood burning,ran a cycle to check water temps it was only 90 degrees,ran few water from the sink on hot,and ran a cycle and it was 110 degrees, suggested running hot water before use, going to do a test cycle to check heating elements; Job Cmpltd
We serviced a
MFI2569VEQ2 whirlpool
Model refrigerator
Near North Ridgeville, OH 44039
Paul H.
Job Details: 01/11/2018
Replace the electric board,put old onf; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,
We serviced a
MVWB850WL1 MAYTAG
Model WASHER
Near East Cleveland, OH 44112
Dan H
Job Details: 01/11/2018
Customer complaint of loud noise, found bearings worn out, installed new bearings, op test good ; used 1 W10435302 (BEARING) from stock, Job Cmpltd
We serviced a
WHIRLPOOL WASHER
Model ITW4300SQ3
Near Lakewood, OH 44107
Brian B
Job Details: 01/11/2018
Loud grinding noise when turned on. Removed basket. Noise coming from gearcase. Also, basket drive is worn. Will need both. Will give est. customer does not want to repair. Paid sc. do not order parts. Estimate only; Cllctd $97.15 cash, Job Cmpltd
We serviced a
KUDS30IVBL4 kitchenaid
Model dishwasher
Near Concord Township, OH 44077
Jeff M
Job Details: 01/11/2018
Installed new part unit op tested good ; Job Cmpltd
We serviced a
LGHB2867PF6A frigidaire
Model refrigerator
Near Painesville, OH 44077
Jeff M
Job Details: 01/11/2018
Installed new part unit op tested good ; Job Cmpltd
We serviced a
KDFE104DSS0 kitchenaid
Model dishwasher
Near Ashtabula, OH 44004
Jeff M
Job Details: 01/11/2018
The unit had the control lock activated. I deactivated the lock op tested good ; Job Cmpltd,
We serviced a
MGS5752BDS maytag
Model range
Near Ashtabula, OH 44004
Jeff M
Job Details: 01/11/2018
The units ignitor was weak installed new part form ts unit op tested good ; used 1 12400035 (IGNITOR) from stock, Job Cmpltd,
We serviced a
WDP340PAFBO whirlpool
Model dishwasher
Near Ashtabula, OH 44004
Jeff M
Job Details: 01/11/2018
Installed new part unit op tested good ; Job Cmpltd,
Near Saybrook Township, OH 44004
Jeff M
Job Details: 01/11/2018
WMH32519FS0 whirlpool microwaveThe unit has a door error I installed ts part op tested good ; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock, Job Cmpltd
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near North Royalton, OH 44133
Macaulay G.
Job Details: 01/11/2018
Ice maker is double filling, causing it to over fill. Replaced icemaker and did fill test. Tested ok. ; used 1 W10882923 (ICE MAKER ASSY) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Cleveland, OH 44135
Brian B
Job Details: 01/11/2018
Cc of noise when spinning. Found unit to be out of alignment , adjusted rear right leg and front let leg, ran Diagnostics, ran auto test. Ran manual test, OP TEST OK; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWX655DW0
Near Streetsboro, OH 44241
Robert A.
Job Details: 01/11/2018
Cc scraping noise, found pully loose, tightened, ran unit, op test ok; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Aurora, OH 44202
Robert A.
Job Details: 01/11/2018
Installed gearcase, ran recal cycle, op test ok; Job Cmpltd,
We serviced a
KSF26C6XYY04 kitchenaid
Model refrigerator
Near Avon Lake, OH 44012
Chad P.
Job Details: 01/11/2018
Getting condensation on side wall, items freezing against wall, appears to be a failure of insulation between compartments, called Techline, spoke with Austin, SR#7721017152, submitting for review, spoke with master Tech, Dustin, had me seal cabinet liner all the way around both sections and wait for customer feedback, ; Job Cmpltd,
We serviced a
AER6303MFS1 amana
Model range
Near North Olmsted, OH 44070
Paul H.
Job Details: 01/11/2018
Replace the control board,run a test,took the old control board back with us to send it back, verified maintenance of temperature, op test ok ,rack read 360; Job Cmpltd
We serviced a
KDTM354DSS4 kitchenaid
Model dishwasher
Near Oberlin, OH 44074
Paul H.
Job Details: 01/11/2018
Check dishwasher nothing wrong with it,the control lock was on,is running good ; Job Cmpltd,
We serviced a
MVWC425BW0 maytag
Model washer
Near Cleveland, OH 44104
Chad P.
Job Details: 01/11/2018
Found pulley nut and gear case stripped. Will need pulley, gear case and nut replaced. Pulley and nut come with cam kit. Office to please quote new community for repair.
We serviced a
MVWX655DW1 maytag
Model washer
Near Cleveland, OH 44104
Chad P.
Job Details: 01/11/2018
Cc that unit is not doing anything. Stored fault for long fill no fill. Cleared fault. Ran service test mode. Completed with no faults. Ran calibration and normal wash. Op test ok. ; Job Cmpltd,
We serviced a
GTD65EBSJ0WS GE
Model DRYER
Near Euclid, OH 44117
Dan H
Job Details: 01/11/2018
Installed new door, op test good ; Job Cmpltd
We serviced a
JKP26GT GE
Model WALL OVEN
Near Highland Heights, OH 44143
Dan H
Job Details: 01/11/2018
nstalled broil element and door gasket, op test good ; Job Cmpltd
We serviced a
WGD5000DW3 whirlpool
Model dryer
Near Cleveland, OH 44120
Chad P.
Job Details: 01/11/2018
Installed sensor. Op test ok. ; Job Cmpltd,
We serviced a
ET1FTTXKB02 WHIRLPOOL
Model REFRIGERATOR
Near Maple Heights, OH 44137
Corina B
Job Details: 01/11/2018
C that there is water leaking in the fz. The drain pan and the evaporate cover is rusting. Previous time here put foil tape on the cover and drain pan. Did not work. The parts are no longer available. Called SM to order parts. ; ordrng 1 2172620 (drain pan) and 1 2201175 (EVAP COVER), schdld next appmnt for 1/19 FR
We serviced a
W10132084A MAYTAG
Model WASHER
Near Warrensville Heights, OH 44128
Corina B
Job Details: 01/11/2018
CC that the unit is not spinning. Found the agitator is not rotating back and forth. Will need the agitator dogs, removed panel and found the gearcase has oil leaking. Will need a new gearcase and dogs. Can not look parts up due to no ms. Cust does not want to repair
We serviced a
WRF555SDFZ WHIRLPOOL
Model REFRIGERATOR
Near WARRENSVL HTS, OH 44122
Corina B
Job Details: 01/11/2018
Replaced the light switch. Optest ok; Job Cmpltd
We serviced a
MAYTAG DRYER
Model MGDC215EW2
Near Broadview Heights, OH 44147
Macaulay G.
Job Details: 01/11/2018
Replaced door switch. Tested and heated ok.; Job Cmpltd,
We serviced a
WHIRLPOOL WALL OVEN
Model WOD51ES4ES00
Near Chagrin Falls, OH 44023
Robert A.
Job Details: 01/11/2018
Installed lower broil element, tested, op test ok; Job Cmpltd,
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FZEM00
Near Cleveland, OH 44109
Brian B
Job Details: 01/11/2018
Checked temps 32 freezer 54 ff. Removed evap cover. No frost pattern on. Used one line tap from t/s to check low side pressure. Low side in a 10” vacuum.. leak in sealed system. Can see signs of leaking from evap. Will need evap, compressor, and filter.. office to order parts.; ordrng 1 W10507884 (compressor) and 1 W10836706 (EVAPORATOR) and 1 WPW10143759 (DYE FILTER), used 2 TJ90BPV31 (BULLET PIERCING VALVE) from stock, schdld next appmnt for 1/22 MON ! [***], saved
We serviced a
KITCHENAID DISHWASHER
Model KDHE404DSS0
Near Chesterland, OH 44026
Robert A.
Job Details: 01/11/2018
Installed sump asm, and owi sensor, ran diognastic cycle, op test ok; Job Cmpltd,
We serviced a
KSSS36QDW04 KITCHENAID
Model REFRIGERATOR
Near Willoughby, OH 44094
Dan H
Job Details: 01/11/2018
Customer complaint that unit is not cooling properly, fresh food section temperature at 50 degrees, freezer section temperature at 39 degrees, evaporator fan is running, compressor and condenser fan are running, partial frost pattern on evaporator, tapped the system, found in a 10” vacuum, added half charge, frost pattern improved, unit need new compressor, evaporator, heat exchanger, and filter drier ; ordrng 1 W10309990 (compressor) and 1 WP2003001 (exchanger) and 1 WPW10122127 (evaporator), schdld next appmnt for 1/19 FR
We serviced a
KHMS155LSS0 KITCHENAID
Model MICROWAVE
Near WARRENSVL HTS, OH 44122
Corina B
Job Details: 01/11/2018
CC that the vent cover to the microwave came off. Found the vent cover has broken tabs. Will need a new vent cover. Called SM to order parts. Cust can install parts. ; ordrng 1 8205008 (grill-vent) and 1 8206334 (brkt-mount) and 1 WP4393834 (screw)
We serviced a
MVWC200BW0 MAYTAG
Model WASHER
Near Beachwood, OH 44122
Corina B
Job Details: 01/11/2018
CC that the agitator came loose. Found the bolt to the agitator not attached. Reattached the agitator. Ran a normal and drain and spin cycle. Optest ok. ; Job Cmpltd
We serviced a
KITCHENAID DISHWASHER
Model KUDS30IVBL4
Near Highland Heights, OH 44143
Brian B
Job Details: 01/11/2018
Cc of water dripping from bottom left hand corner, removed front fascia to find water leaking from vent area. Removed vent and cleaned surfaces added silicone to seal, installed door seal old one was worn out. Re sealed soap dispenser seal.... OP Test Ok; Job Cmpltd,
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29PBMS00
Near Euclid, OH 44117
Brian B
Job Details: 01/11/2018
Verified POP sent pic... checked temps. Freezer at 25, ff 45, ice compartment 35. Installed valve on low side and ran diag step 4. Valve working but machine is low on Freon. Leak in sealed system. Ran step 56, E0 code. Will need new ff evap and dye filter. Does not need compressor as there is positive pressure in ff evap. Machine is covered under special project code, s81231. Office to order parts. ; ordrng 1 KFIS29PBMS00 (DRAIN PAN) and 1 W10917531 (FF EVAP ) and 1 WPW10143759 (DRIER), schdld next appmnt for 1/19 FRI !,
We serviced a
MFF2558KEW whirlpool
Model refrigerator
Near WARRENSVL HTS, OH 44122
Chad P.
Job Details: 01/11/2018
Corrected shut off arm. Found lf door hard to close. Mullion has a flat spot and is grinding into pivot. Needs mullion and pivot replaced. Cust need morning for install appt please. She must leave by 12. ; ordrng 1 WP12722803W (MULLION) and 1 WP67003405 (MULLION PIVOT)
We serviced a
KITCHENAID OTR MICROWAVE
Model KMHS120ESS2
Near Strongsville, OH 44149
Macaulay G.
Job Details: 01/11/2018
KMHS120ESSeplaced turntable. Heats and tested ok. Advised to put food on plate when heating.; Job Cmpltd
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Cleveland, OH 44108
Brian B
Job Details: 01/11/2018
Cc machine will not go through cycle, ran diag test fault codes no fill and over suds, found hot water turned off , turned on hot water and ran auto test, OP TEST OK ; Job compltd
We serviced a
KITCHENAID BUILT IN FRIDGE
Model KSSO48QTB02
Near Waite Hill, OH 44094
Robert A.
Job Details: 01/11/2018
Installed ui, op test ok ; Job Cmpltd,
We serviced a
MVWX655DW1 maytag
Model washer
Near Garfield Heights, OH 44105
Chad P.
Job Details: 01/11/2018
Found hot water turned off. Turned on and ran normal wash. Op test ok. No stored faults. Hot water shut off leaking. Advised to have a plumber correct the issue. ; Job Cmpltd,
We serviced a
MMV4205DS3 maytag
Model micro oven
Near Parma, OH 44130
Chad P.
Job Details: 01/11/2018
Interlocks failing. Replaced. Op test ok. ; Job Cmpltd
We serviced a
MMV1174DS4 maytag
Model microwave
Near Strongsville, OH 44149
Chad P.
Job Details: 01/11/2018
Found interlocks failing. Replaced. Op test ok. Cust is very concerned that the defective parts were replaced with identical components. Worried that the failure will occur again. What’s this to be documented it’s whirlpool. ; Job Cmpltd
We serviced a
WRT311FZDT00 whirlpool
Model refrigerator
Near Cleveland, OH 44109
Chad P.
Job Details: 01/11/2018
Found roles did not come with mounting screws which are not with unit. Need to order screws. ; ordrng 2 3400524 (screw)s,
We serviced a
WTW8240YW0 whirlpool
Model washer
Near North Royalton, OH 44133
Chad P.
Job Details: 01/11/2018
Arrived to find now the console is not responding. Soil level button is dead. Start button is intermittent and cycle selection knob is at random selecting the wrong cycles. Reset power and checks connections. Op test no good. Needs console placed. ; ordrng 1 WPW10404672 (PANEL, CONSOLE),
We serviced a
MGDC300XW1 maytag
Model dryer
Near Parma, OH 44134
Chad P.
Job Details: 01/11/2018
Found rear rolled worn out. Replaced. Op test ok. ; used 2 WPW10314173 (SUPPORT ROLLER) from stock, Job Cmpltd
We serviced a
GI6SARXXF05 whirlpool
Model refrigerator
Near Garfield Heights, OH 44125
Chad P.
Job Details: 01/11/2018
Found I.m. Heater open. Replaced. Op test ok. ; used 1 W10882923 (ICE MAKER ASSY) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL DRYER
Model LGC8858EQ1
Near Chardon Township, OH 44024
Robert A.
Job Details: 01/11/2018
Ran unit, good airflow, found t fuse open jumped out ran unit, good, replaced, op test okCust Has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semi­rigid metal hose to prevent fire hazard.; used 1 WP3392519 (THERMAL FUSE) from stock, Job Cmpltd,
We serviced a
KSSC48SMX kitchenaid
Model refrigerator
Near Madison Township, OH 44057
Jeff M
Job Details: 01/11/2018
, icemaker is not working properly it is receiving 120 V AC needs new icemaker; ordrng 1 WPW10277450 (ICE MAKER)
We serviced a
WFE540H0AS0 whirlpool
Model range
Near Mentor, OH 44060
Jeff M
Job Details: 01/11/2018
The unit has a open bake element and the control is not sending power est only; ordrng 1 W10779716 (ELEMENT ) and 1 WPW10586736 (CONTROL ),
We serviced a
MAYTAG WASHER
Model MVWC416FW0
Near Berea, OH 44017
Macaulay G.
Job Details: 01/11/2018
Tested unit. Found that drain line was not properly connected. Reconnected drain. No leaks.; Job Cmpltd,
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29PBMS00
Near North Olmsted, OH 44070
Macaulay G.
Job Details: 01/11/2018
Replaced compressor, filter dryer, inverter board, and repaired sealed system leak. Vacuum pumped system to almost 30 inches. Held for 20 minutes. Charged with 5.5 ounces of r134a. Cooling ok.; Job Cmpltd,
We serviced a
LE6150XSW0 WHIRLPOOL
Model DRYER
Near South Euclid, OH 44121
Dan H
Job Details: 01/11/2018
Customer complaint that unit is not heating, confirmed, unit is recieving correct power from supply, found thermal cut off open, installed new thermal cut off kit, op test good ; used 1 279769 (THERMAL CUTOFF) from stock, Job Cmpltd
We serviced a
JENN-AIR COOK TOP
Model CCR467B
Near Chardon Township, OH 44024
Robert A.
Job Details: 01/10/2018
Cc top cracked, rt frnt burner not working, found top cracked, element open, switch not sending power, ; ordrng 1 W10823707 (RFELEMENT) and 1 W11120791 (RF SWITCH) and 1 Y04100408 (GLASS TOP BLK NLA), schdld next appmnt for 1/19 FRI ! [**],
We serviced a
WFW92HEFW0 WHIRLPOOL
Model WASHER
Near Shaker Heights, OH 44120
Corina B
Job Details: 01/10/2018
Replaced the latch. Optest ok. ; Job Cmpltd
We serviced a
WDF520PADM7 WHIRLPOOL
Model DISHWASHER
Near Cleveland Heights, OH 44118
Dan H
Job Details: 01/10/2018
Customer complaint that unit is not draining, found knock out plug still in garbage disposal, removed, unit drained, unit is operating as designed ; Job Cmpltd
We serviced a
RBD275PDS15 WHIRLPOOL
Model WALL OVEN
Near Shaker Heights, OH 44122
Dan H
Job Details: 01/10/2018
Customer complaint that display is blank, confirmed, control is recieving 120vac, found several buttons on user interface not responding, unit needs new control and user interface, control panel is out of stock at all our vendors, customer does not want repair at this time
We serviced a
WTW8500BW0 WHIRLPOOL
Model WASHER
Near Garfield Heights, OH 44105
Corina B
Job Details: 01/10/2018
Replaced the hinges. Cracked the console when replaced the control. Will need an Ui console. Brought control back for return. Called SM to order part. ; ordrng 1 WPW10521055 (console),
We serviced a
MHW7100DW0 maytag
Model washer
Near WARRENSVL HTS, OH 44122
Chad P.
Job Details: 01/10/2018
Installed control. Ran service test mode. Op test ok. ; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model LA5668XTW0OD
Near North Olmsted, OH 44070
Macaulay G.
Job Details: 01/10/2018
, Replaced gear case, clutch, basket drive, and motor coupling. Started a test cycle. Began agitation and then stopped. Making noise as if seized. Drain pump checks ok. Motor not turning when engaged. Motor is not capable of handling new transmission and will need replaced as well. Office to order motor and capacitor.; ordrng 1 WP661600 (drive motor) and 1 WP8572717 (start capacitor), used 1 80040 (DOGS) from stock, schdld next appmnt for 1/18 THU !, saved tckt
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519FW0
Near Cleveland, OH 44111
Brian B
Job Details: 01/10/2018
Found door interlocks working intermittantly. Replaced from t/s. Tested unit. Op test ok.; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS 6132) from stock, , Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WTW8040DW2
Near Windham, OH 44288
Robert A.
Job Details: 01/10/2018
Ran diognastics, off bal load, 9-2 drive pump fault, found no air gap in drain, drain filling up and siphoning water back into 7nit, needs drain correctedOp test ok;
We serviced a
WTW8240YW0 whirlpool
Model washer
Near North Royalton, OH 44133
Chad P.
Job Details: 01/10/2018
Arrived to find now the console is not responding. Soil level button is dead. Start button is intermittent and cycle selection knob is at random selecting the wrong cycles. Reset power and checks connections. Op test no good. Needs console placed. ; ordrng 1 WPW10404672 (PANEL, CONSOLE),
We serviced a
WMH31017FW-0 whirlpool
Model microwave
Near Amherst, OH 44001
Paul H.
Job Details: 01/10/2018
We replace the door, op test ok.; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWC416FW1
Near Deerfield, OH 44411
Robert A.
Job Details: 01/10/2018
Found a hole in drain hose, ran diagnostics, good, needs hose; ordrng 1 W10899966 (INNER HOSE), schdld next appmnt for 1/19 FRI !,
We serviced a
WRS571CIDM01 whirlpool
Model refrigerator
Near Amherst, OH 44001
Paul H.
Job Details: 01/10/2018
Icemaker is twisted and defective,needs replace,; ordrng 1 W10873791 (icemaker)
We serviced a
WHIRLPOOL DISHWASHER
Model DU1148XTPB7
Near Ravenna, OH 44266
Robert A.
Job Details: 01/10/2018
Found several keys flashing, reset ribbon cable, no, unable to get into diagnostics, will need panel and control; ordrng 1 WPW10084141 (CONTROL151.54) and 1 WPW10459139 (PANEL152.19), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 1/18 THU
We serviced a
WRS571CIDM01 whirlpool
Model refrigerator
Near Amherst, OH 44001
Paul H.
Job Details: 01/10/2018
Icemaker is twisted and defective,needs replace,; ordrng 1 W10873791 (icemaker)
We serviced a
GFDN240EL1WW ge
Model dryer
Near Avon Lake, OH 44012
Paul H.
Job Details: 01/10/2018
We took the unit apart ,check elements ,and did not find anything wrong with the unit,ran unit no issues ;
We serviced a
WGD92HEFC0 whirlpool
Model dryer
Near Mentor, OH 44060
Jeff M
Job Details: 01/10/2018
The unit is stalling spraying water into the drum then starting back up. Individual component check test a good needs a new control; ordrng 1 W10875487 (CONTROL )
We serviced a
WED7590FW0 WHIRLPOOL
Model DRYER
Near Cleveland, OH 44102
Dan H
Job Details: 01/10/2018
Installed new blower wheel, op test good ; Job Cmpltd
We serviced a
WMH31017FS0 WHIRLPOOL
Model MICRO OVEN
Near Cleveland, OH 44102
Dan H
Job Details: 01/10/2018
Installed new light socket, op test good ; Job Cmpltd
We serviced a
RBS245PRS00 WHIRLPOOL
Model WALL OVEN
Near Brooklyn, OH 44144
Corina B
Job Details: 01/10/2018
C that the error code f3e2 comes up after preheating the unit. Had the cust turn the breaker off for about 5 minutes. Heated unit f3e2 came up. Pulled unit out checked the oven sensor and the control. Oven sensor 1200ohms. Will need a new control. Cust want to replace the sensor also. Called SM to order parts. ; ordrng 1 WPW10131825 (sensor) and 1 WPW10340935 (cntrl-elec), schdld next appmnt for 1/19 FR
We serviced a
KDTE704DPA0 whirlpool
Model dishwasher
Near Avon, OH 44011
Paul H.
Job Details: 01/10/2018
, Replace the panel CNTRL,running a test,we check all pads,starting a load for customer ; Job Cmpltd,
We serviced a
XFE720H0AS0 whirlpool
Model range
Near Roaming Shores, OH 44084
Jeff M
Job Details: 01/10/2018
The units bake element is open. EST only cust is going out of town they wanna think about it ; ordrng 1 W10779716 (ELEMENT )
We serviced a
WRS965CIAH00 WHIRLPOOL
Model REFRIGERATOR
Near Bedford, OH 44146
Corina B
Job Details: 01/10/2018
CC that the ice dispenser doesn't dispense ice. The auger motor is turning. The ice bin does not turn freely. Will need a new ice bin. Called SM to order part. Cust can install part. ; ordrng 1 WPW10353207 (ice-contnr)
We serviced a
WDT730PAHZ0 WHIRLPOOL
Model DISHWASHER
Near Walton Hills, OH 44146
Corina B
Job Details: 01/10/2018
CC that the unit does not drain. Checked the drain pump, clear. Checked drain pump for ohms 36 ohms. Unit is at lowes can not run unit, no atu. ; Job Cmplt
We serviced a
WFG320M0BS WHIRLPOOL
Model RANGE
Near Walton Hills, OH 44146
Corina B
Job Details: 01/10/2018
Lowes can not find parts. New manager in dept. please order parts again. ; ordrng 1 WPW10535767 (glass-door) and 1 WPW10535793 (glass-door), schdld next appmnt for 1/18 THU
We serviced a
JGC8536ADS JENN-AIR
Model COOK TOP
Near Cleveland, OH 44118
Corina B
Job Details: 01/10/2018
Replaced the parts listed. Optest ok; Job Cmplt
We serviced a
NED4655EW1 AMANA
Model DRYER
Near Cleveland, OH 44108
Dan H
Job Details: 01/10/2018
Customer complaint dryer not heating, confirmed, found thermal cut off open, installed new thermal cut off kit, op test good, customer has plastic style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; used 1 279816 (CUTOFF) from stock, Job Cmpltd
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM
Near Avon, OH 44011
Brian B
Job Details: 01/10/2018
Found frame damaged. Door not closing properly due to bent frame. Sent pics bottom of frame is bent out. Needs new tub, also, checked bottom components. sump assembly and drain pump damaged, will need both. Office to call lowes for authorization if not covered by whirl.; ordrng 1 W10804026 (TUB ASSEMBLY ) and 1 W10876537 (DRAIN PUMP ) and 1 W11025157 (PUMP ASSEMBLY ),
We serviced a
NTW4516FW1 AMANA
Model WASHER
Near Euclid, OH 44132
Dan H
Job Details: 01/10/2018
Customer complaint that unit is not advancing to wash cycle, ran diagnostics found f8e1(long/no fill) error code, found drain hose laying on the floor, advised customer that drain hose must be a minimum of 39” off of floor, raised drain hose, started normal wash cycle, unit filled and advanced to wash cycle, unit is operating as designed ; Job Cmpltd
We serviced a
WFG540H0ES1 WHIRLPOOL
Model RANGE
Near Willowick, OH 44095
Dan H
Job Details: 01/10/2018
Customer complaint that oven temperature is too cold, started bake for 350 degrees, temperature after 20-25 minute preheat time at 320 degrees, adjusted temperature off setup 30 degrees, op test good ; Job Cmpltd
We serviced a
WDP370PAHW0 WHIRLPOOL
Model DISHWASHER
Near Eastlake, OH 44095
Dan H
Job Details: 01/10/2018
Customer complaint that unit is not draining, nothing found in drain pump housing, drain pump is working, ran test cycle, unit completed test cycle and fully drained, unit is operating as designed ; Job Cmpltd
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Avon, OH 44011
Brian B
Job Details: 01/10/2018
Found suspension rods and balls broken. Checked lower components. Belt shield broken. Will need suspension kit and shield. Office to order parts. ; ordrng 1 W11130362 (SUSPENSION KIT) and 1 WPW10427633 (SHIELD),
We serviced a
MAYTAG DISHWASHER
Model MDB7749SBM2
Near Auburn Township, OH 44023
Robert A.
Job Details: 01/10/2018
nstalled panel, ran diagnostic cycle, op test okPlease refund differance ; Job Cmpltd,
We serviced a
MAYTAG DISHWASHER
Model MDB8969SDE0
Near Westlake, OH 44145
Macaulay G.
Job Details: 01/10/2018
Adjuster for left rack is also broken. Also, tracks for both sides of rack are not pulling out completely Office to order adjuster for left side and both tracks.; ordrng 1 W11048934 (track) and 1 W11048936 (track) and 1 WPW10740408 (adjuster), schdld next appmnt for 1/18 THU !,
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DBL2
Near Westlake, OH 44145
Macaulay G.
Job Details: 01/10/2018
Replaced soap dispenser.; Job Cmpltd,
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM2
Near Olmsted Falls, OH 44138
Macaulay G.
Job Details: 01/10/2018
Found that dishwasher was empty of rinse aid. Instructed customer that it is a necessity to use rinse aid to assist with drying. Ran through diagnostics to ensure that everything is running properly. All tested ok. ; Job Cmpltd,
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Avon, OH 44011
Brian B
Job Details: 01/10/2018
CC that she smelled smoke. Plugged unit in and tried to start. Humming noise coming from motor. Removed drum and blower housing motor free. Burned winding in motor. Replaced motor from t/s. Ran test cycle. Op test ok.; used 1 279827 (MOTOR) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL WALL OVEN
Model KEBS278DSS6
Near Bay Village, OH 44140
Brian B
Job Details: 01/10/2018
Cc bottom oven door will not stayed closed.. Found door hanging to low when opened and will need hinges replaced. Office to order parts. Customer paid deposit. ; ordrng 2 WP4455525 (HINGE 4630)s, used 1 SHIPPING (SHIPPING AND HANDLING) from stock, schdld next appmnt for 1/19 FRI !,
We serviced a
KENMORE WASHER
Model 110.24832200
Near Solon, OH 44139
Robert A.
Job Details: 01/10/2018
Checked over unit, no sign of a leak ran unit, no leak found, cust states that the drain in the wall is where the water was comming from, op test ok Need a plumber to clear drain Job Cmpltd,
We serviced a
JENN-AIR WALL OVEN
Model W246
Near South Russell, OH 44022
Macaulay G.
Job Details: 01/10/2018
Cc upper door not openng, temps in both ovens off by 50 deg, Found upper latch broken, pc bd burnt; ordrng 1 700893 (PC. BD NLA) and 1 701671 (SPRING NLA) and 1 703082 (T STAT LOWER NLA) and 1 SELENOIDNLA and 1 WPY04100575 (T STAT UP) and 1 Y702360 (SWITCH SELENOID NLA) and 1 Y703351 (SWITCH LATCH NLA) and 1 Y703357 (LATCH NLA) and 1 Y703932 (KNOB NLA) and 1 Y704227
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF302EBL01
Near Willoughby, OH 44094
Robert A.
Job Details: 01/10/2018
Ff37, frz3, damper making noise, sticking, needs damper, and lower air vent diverted; ordrng 1 WPW10594329 (DAMPER), schdld next appmnt for 1/18 THU !,
We serviced a
KUDS30IXSS1 kitchenaid
Model dishwasher
Near North Kingsville, OH 44030
Jeff M
Job Details: 01/10/2018
The main control is getting power and the ui is not lighting up. The unit needs new controls; ordrng 1 WPW10380685 (CONTROL) and 1 WPW10500175 (UI),
We serviced a
NED4655EW1 whirlpool
Model dryer
Near Elyria, OH 44035
Paul H.
Job Details: 01/10/2018
Replace the timer,check for heat temperature on low read 350 ,check venting temperature read 91 ,is functioning correctly ; Job Cmpltd
We serviced a
MTW6500TQ0 whirlpool
Model washer
Near Elyria, OH 44035
Paul H.
Job Details: 01/10/2018
Seal has failed, water has displaced bearing oil, water damage to stator,
We serviced a
MVWB725BW0 maytag
Model washer
Near WARRENSVL HTS, OH 44122
Chad P.
Job Details: 01/10/2018
Found unit stored f40 error code. Thermistor open or shorted. Found hot and cold reversed. Corrected. Ran service mode. Op test no good. Found unit only filling with hot water. Needs valve assy replaced. ; ordrng 1 W10853723 (VALVE),
We serviced a
MVWX655DW1 maytag
Model washer
Near Pepper Pike, OH 44124
Chad P.
Job Details: 01/10/2018
Cc complaint that the fill levels seem to be different and or filling all the time. Ran service test mode. Operations normal. No stored faults. Ran calibration and ran unit with a load. Operations normal. Advised on filling and units ability to change operations even when set to the same cycle. Op test ok. ; Job Cmpltd