We serviced a
WHIRLPOOL WASHER
Model WTW57ESVW1
Near Kent, OH 44240
Robert A.
Job Details: 04/30/2018
Found lid switch broken needs switch; ordrng 1 WP8318084 (LID SWITCH30.65), used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock, schdld next appmnt for 5/2 WED 9-12,
We serviced a
MVWC360AW0 Maytag
Model Washer
Near Streetsboro, OH 44241
Corina B
Job Details: 04/30/2018
Replaced the parts listed. The pulley nut would not come off and the actuator, was covered in oil. Ran a calibration. Optest ok. used 1 W10721967 (PULLEY), and 1 WPW10006355 (ACTUATOR)
We serviced a
MVWC565FW1 Maytag
Model Washer
Near Cleveland, OH 44134
Corey L.
Job Details: 04/30/2018
Started manual high speed spin, unit does excessively shake, Installed new suspension, shaking did get slightly better but customer unhappy with the change, he is dissatisfied with the units design
We serviced a
GI5FVAXVB00 WHIRLPOOL
Model REFRIGERATOR
Near Avon Lake, OH 44012
Dan H
Job Details: 04/30/2018
Customer complaint that unit is not cooling, fresh food section temperature at 55 degrees, freezer section temperature at 41 degrees, evaporator fan is running, no frost pattern on evaporator, condenser fan is running, compressor is not running, applied 120vac to compressor, compressor started, unit needs new start device, installed new start device, op test good, customer has plastic water line connected to refrigerator, advised customer that this is a potential flood hazard and they should replace it with a copper water line ; used 1 8201786 (STARTER)
We serviced a
KDTE504DSS0 KITCHENAID
Model DISHWASHER
Near Westlake, OH 44145
Dan H
Job Details: 04/30/2018
Installed new user interface and tracks, op test good ; Job Cmpltd
We serviced a
FWT449GFS1 FRIGIDIARE
Model WASHER
Near Cleveland, OH 44113
Dan H
Job Details: 04/30/2018
Customer complaint that unit smells and customer wants unit looked over, all functions working correctly, advised customer to use affresh to clean unit out and on proper soap usage, unit is operating as designed
We serviced a
MVWC565FW1 MAYTAG
Model WASHER
Near Strongsville, OH 44149
Macaulay G.
Job Details: 04/30/2018
Customer complaint was for washer not filling with very much water and making strange noises when agitating. Found error for long fill, no fill. Tested all components in manual test mode. All components tested ok.
We serviced a
WFG525S0HZ0 WHIRLPOOL
Model RANGE
Near Columbia Station, OH 44028
Macaulay G.
Job Details: 04/30/2018
Found bottom panel in oven loose, reattached, bottom panel has a warp in it. Office to order another bottom panel.; ordrng 1 WP3195097 (bottm-oven)
We serviced a
WRB322DMBW00 WHIRLPOOL
Model REFRIGERATOR
Near Strongsville, OH 44136
Chad P.
Job Details: 04/30/2018
Installed foot and screws. Op test ok. ; Job Cmpltd,
We serviced a
MDB4949SDZ0 MAYTAG
Model DISHWASHER
Near Broadview Heights, OH 44147
Chad P.
Job Details: 04/30/2018
Installed parts listed. Cover not delivered. Should be in today. Showed Cust how to install it. He will do it. No need to return. Job Cmpltd
We serviced a
MVWX655DW1 WHIRLPOOL
Model WASHER
Near Parma, OH 44134
Chad P.
Job Details: 04/30/2018
Found unit with standing water. Pump not running. Removed pump and a nail fell out. Reinstalled. Op test ok. Advised on checking pockets.
We serviced a
WRF767SDEM01 WHIRLPOOL
Model REFRIGERATOR
Near Fairview Park, OH 44126
Brian B
Job Details: 04/30/2018
CC that machine stopped cooling. Checked temps, 3 frz, 40 ff, temps are normal. Freezer evap evenly frosted, compressor and fans running. Entered diag and ran step 3, fans and damper working. Ran step 5, compressor speed, ramped up to high speed then back down, working properly. Sealed system checks ok.. machine working properly at this time. Customer unplugged, this may have reset main control. Op test ok.; Job Cmpltd
We serviced a
SDG2606AWW WHIRLPOOL
Model DRYER
Near Fairview Park, OH 44126
Brian B
Job Details: 04/30/2018
Machine making loud noise and not blowing air. Removed front and drum. Found blower wheel broken. Could not remove blower wheel from motor shaft shank is broken. Will need to order new motor, blower housing and wheel. Will also need new belt and idler pulley. R/s per Cust req.; ordrng 1 56000 (blower wheel) and 1 56020 (blower hsg) and 1 WP2200376 (MOTOR) and 1 WP40111201 (BELT) and 1 WPY54414 (IDLER PULLEY)
We serviced a
WTW5000DW Whirlpool
Model Washer
Near Parma, OH 44130
Brian M
Job Details: 04/30/2018
Cc that unit does not spin out all the time Ran diagnostics found error for off balance load Ran auto test and calibration mode OP TEST OK Advised Cust on overloading and out of balance loads ; Job Cmpltd,
We serviced a
KBFS25EWMS5 Kitchenaid
Model Refrigerator
Near Parma, OH 44130
Brian M
Job Details: 04/30/2018
Installed ice maker and wire harness Ice maker rotating and calling for water but nothing Checked power at water valve has power but not releasing Needs water valve replaced ; ordrng 1 WP12544124 (valve
We serviced a
WHIRLPOOL DISHWASHER
Model WDF560SAFW0
Near Willoughby, OH 44094
Jeff M
Job Details: 04/30/2018
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
FRIGIDAIRE WASHER
Model ATF7000EP
Near Chesterland, OH 44026
Jeff M
Job Details: 04/30/2018
The units rear bearing are failing. The rear bearings are not available. Estimate only ; ordrng 1 134721310 (shell,tub,rear N/A) and 1 137105900
We serviced a
FRIGIDAIRE DISHWASHER
Model FGBD2431KB1
Near Madison, OH 44057
Jeff M
Job Details: 04/30/2018
Installed new part unit op tested good. In the process of pushing the sump in place I put too much pressure on that metal screen and indented it. ; ordrng 1 154283005 (filter assy), schdld next appmnt for 5/2 WED 8-12,
We serviced a
GENERAL ELECT REFRIGERATOR
Model DFE28JSKESS
Near Geneva, OH 44041
Arthur V
Job Details: 04/30/2018
Found ice funnel cracked and needs replaced ; ordrng 1 WR17X13099 (funnel ice), schdld next appmnt for 5/4 FRI !,
We serviced a
WHIRLPOOL WASHER
Model WTW8900BC0
Near Diamond, OH 44412
Robert A.
Job Details: 04/30/2018
Found unit not getting cold water, cleared valve sctrrn, tested unit, op test ok; Job Cmpltd,
We serviced a
MED7500YW2 Maytag
Model Dryer
Near Cleveland Heights, OH 44106
Corey L.
Job Details: 04/30/2018
When pulling dryer out of closet I found the foil style vent pinched behind washer and with more than 5 90degree bends restricting airflow, customer had semi rigid metal vent behind foil vent that had not been stretched yet, removed foil style vent replaced with semi rigid vent, found tco open, replaced tco op test good, found a bracket holding one of the coils in the element broke allowing coil to sag, unit needs new element assembly ; ordrng 1 WP8182528 (element)
We serviced a
WHIRLPOOL WASHER
Model WTW8900BC0
Near Diamond, OH 44412
Robert A.
Job Details: 04/30/2018
Found unit not getting cold water, cleared valve sctrrn, tested unit, op test ok; Job Cmpltd,
We serviced a
WTW8800YC1 Whirlpool
Model Washer
Near Windham, OH 44288
Corina B
Job Details: 04/30/2018
CC that you sent the control on a cycle and it goes to a different cycle and the spin cycle is loud. When setting the cycle to a white load the control goes to a clean wash cycle. Ran a drain and spin and the bearings are bad. Will need a new control, UI hub and bearings. ; ordrng 1 W10435302 (bearing) and 1 W10761635 (cntrl-elec) and 1 W10820039 (hub) and 1 WPW10404675 (console)
We serviced a
WED8800YC1 Whirlpool
Model Dryer
Near Windham, OH 44288
Corina B
Job Details: 04/30/2018
Replaced the fuse. Customer has foil style vent advised the customer that it’s a potential fire hazard to replace with a semi rigid or rigid vent. Checked outside vent, good. Optest ok.
We serviced a
KDFE104DSS5 Kitchenaid
Model Dishwasher
Near Cleveland, OH 44106
Macaulay G.
Job Details: 04/30/2018
KDFE104DSS5
We serviced a
WFG515S0EB1 Whirlpool
Model Range
Near Cleveland Heights, OH 44118
Macaulay G.
Job Details: 04/30/2018
Installed oven ignitor, op test good; Job Cmpltd
We serviced a
MHW3505FW0 Maytag
Model Washer
Near Burton, OH 44021
Corina B
Job Details: 04/30/2018
CC that the unit will turn on for 2 minutes then turn off. Ran diag, ran CO test, ran a normal load for 10 min. and a drain and spin. Cust had video of the control cycling with the lights flashing on the soil levels and would not start. Advised cust to use 1 to 2 tablespoons of he detergent. Running as designed. Optest ok
We serviced a
WHIRLPOOL DRYER
Model WED49STBW1
Near Mentor, OH 44060
Jeff M
Job Details: 04/30/2018
The units steam valve is not hooked up unit op tested good ; Job Cmpltd,
We serviced a
MAYTAG WASH/DRY STACK
Model LSE7806ACE
Near Geneva Township, OH 44041
Arthur V
Job Details: 04/30/2018
Installed timer no good talked to JR but there is no wiring diagram Talked to Tim. Will check Monday on finding a wiring diagram ; schdld next appmnt for 4/30 MON !,
We serviced a
MAYTAG WASH/DRY STACK
Model LSE7806ACE
Near Geneva Township, OH 44041
Arthur V
Job Details: 04/30/2018
Installed timer no good talked to JR but there is no wiring diagram Talked to Tim. Will check Monday on finding a wiring diagram ; schdld next appmnt for 4/30 MON !,
We serviced a
MVWC360AW0 MAYTAG
Model WASHER
Near North Madison, OH 44057
Dan H
Job Details: 04/30/2018
Customer complaint that unit stopped mid cycle, found unit not draining, drain pump is recieving 120vac, impeller is broken, unit needs new drain pump, installed new drain pump , op test good; used 1 WPW10276397 (PUMP ASM, DRAIN)
We serviced a
GE WASHER
Model GHWN4250D1WW
Near Painesville Township, OH 44077
Arthur V
Job Details: 04/30/2018
Found obstruction in pump causing no drain Removed obstruction and unit drains. Op test good ; Job Cmpltd,
We serviced a
WRF560SEYM05 WHIRLPOOL
Model REFRIGERATOR
Near Olmsted Township, OH 44138
Macaulay G.
Job Details: 04/30/2018
Found drain clogged, cleared drain. Tested ok.; Job Cmpltd
We serviced a
CWE5800ACB MAYTAG
Model WALL OVEN
Near Beachwood, OH 44122
Chad P.
Job Details: 04/30/2018
Pulled part for return. Cust will call when part comes in.
We serviced a
KITCHENAID REFRIGERATOR
Model KFXS25RYMS2
Near Bainbridge Township, OH 44023
Robert A.
Job Details: 04/30/2018
Found evap drain frozen, replaced evap drain, cleared ice, op test okparts only to Special Project S38253; used 1 W10619951 (TUBE-DRAIN) from stock, Job Cmpltd,
We serviced a
WRS325FDAW02 Whirlpool
Model Refrigerator
Near Mentor-on-the-Lake, OH 44060
Holly Butcher
Job Details: 04/29/2018
Customer complaint no ice is dispensing, found ice container not pushed back enough to engage the auger, adjusted and instructed customer on use, op test good
We serviced a
KUDS30IXWHA Kitchenaid
Model Dishwasher
Near MAYFIELD VILLAGE, OH 44143
Macaulay G.
Job Details: 04/29/2018
Customer complaint rack is hanging, found back stops on tracks partly broke allowing track to pull all the way out, ordering 2 stops, customer will install; ordrng 2 WPW10195622
We serviced a
KUDG25SHBL1 Whirlpool
Model Dishwasher
Near Cleveland, OH 44113
Holly Butcher
Job Details: 04/29/2018
Customer complaint unit won’t work, no selections are responding, unit is getting power, found handle broken not allowing door latch to engage, removed handle and panel, was able to close the door and start the unit, wash pump and drain also working properly, ordrng 1 WP9744101 (panel-cntl 155.46),
We serviced a
MVWX655DW1 Whirlpool
Model Washer
Near Lakewood, OH 44107
Corey L.
Job Details: 04/29/2018
Installed new drain pump, op test good; Job Cmpltd,
We serviced a
WEG745H0FS0 Whirlpool
Model Range
Near Rocky River, OH 44116
Macaulay G.
Job Details: 04/29/2018
ustomer complaint middle burner won’t lit and ignitor is loose, confirmed clip is missing, found clip inside of the unit, must have fell off in transportation, reinstalled clip, op test good; Job Cmpltd,
We serviced a
MVWC416FW0 Maytag
Model Washer
Near Madison, OH 44057
Corina B
Job Details: 04/29/2018
CC that clothes are coming out soaking wet at the end of a cycle. Ran diag long fill no fill. Found the cold water valve is clogged with sediment. Advised cust to get screens to put in the cold water hose. Replaced the water valve from t/s. Ran a normal load and a drain and spin. Advised cust to use 1/2 to 1 tablespoons of detergent due to having well water. Optest ok.
We serviced a
MVWX655DW1 Whirlpool
Model Washer
Near Painesville, OH 44077
Robert A.
Job Details: 04/29/2018
Replaced the parts listed. Optest ng. Will agitate but will not spin will need a hub
We serviced a
MDB8601AWB Maytag
Model Dishwasher
Near Cleveland Heights, OH 44121
Corina B
Job Details: 04/29/2018
CC that the door will not open. Found the door latch is broken. Will need a new latch. Called SM to order part. ; ordrng 1 WPW10130695 (latch kit 3265
We serviced a
MDG9357AWW Maytag
Model Dryer
Near Beachwood, OH 44122
Corina B
Job Details: 04/29/2018
CC that the unit does not start and not drying the clothes. Checked outside vent, clogged with a birds nest. And Customer has foil style vent advised the customer that it’s a potential fire hazard to replace with a semi rigid or rigid vent. Advised customer to have the outside vent out. Started unit several times and the unit started every time. Let unit running, igniter turned on every time. Optest ok;
We serviced a
WRF560SMYW05 Whirlpool
Model Refrigerator
Near Beachwood, OH 44122
Corina B
Job Details: 04/29/2018
CC that the im is not making ice. Jumpered t to h, did not cycle. Has 120v. Will need a new im. Replaced the im from t/s. Optest ok. ; used 1 4317943 (ICEMAKER)
We serviced a
MVWB850YW0 Maytag
Model Washer
Near Shaker Heights, OH 44122
Corina B
Job Details: 04/29/2018
CC that there is black stuff coming out from under the washer. Found the gearcase is leaking oil. The rotor and stator are covered in oil. Will need a new gearcase, rotor, stator and hub ; ordrng 1 280146 (rotor) and 1 W10435302 (bearing) and 1 W10820039 (hub) and 1 WPW10419333 (stator)
We serviced a
WRF535SWHB00 WHIRLPOOL
Model REFRIGERATOR
Near North Olmsted, OH 44070
Macaulay G.
Job Details: 04/27/2018
Tested drawers,found them not closing all the way easily. Brought level up on front. Refrigerator drawers now closing properly.; Job Cmpltd
We serviced a
KITCHENAID COOK TOP
Model KCGD500GSS00
Near Kirtland, OH 44094
Gail V.
Job Details: 04/27/2018
Installed new part unit op tested good. Customer noticed new scratches on the new cooktop. Re-order parts. Explain to him once I install these new parts I’m gonna put the greats on the cooktop I’m gonna take a picture of the cooktop and if there is a scratch that appears after I leave but it’s not something that was caused by the machine or the greats; ordrng 1 W11051498 (COOKTOP ) and 5 W11240529 (RINGS)s, schdld next appmnt for 5/4 FRI 12-5,
We serviced a
KITCHENAID REFRIGERATOR
Model KFXS25RYMS2
Near Bainbridge Township, OH 44023
Robert A.
Job Details: 04/27/2018
Found evap drain frozen, replaced evap drain, cleared ice, op test okparts only to Special Project S38253; used 1 W10619951 (TUBE-DRAIN) from stock, Job Cmpltd,
We serviced a
KEBS276BWH2 KITCHENAID
Model WALL OVEN
Near Beachwood, OH 44122
Dan H
Job Details: 04/27/2018
Customer complaint that oven went dead during use, display is blank, control is recieving 120vac, unit needs new control, part is no longer available ; ordrng 1 3181706 (microcomputer
We serviced a
KDTM354ESS0 KITCHENAID
Model DISHWASHER
Near Broadview Heights, OH 44147
Chad P.
Job Details: 04/27/2018
Found door seal popping out and deformed. Needs replaced. ; ordrng 1 W10300924 (door seal)
We serviced a
AEM497W SPEED QUEEN
Model DRYER
Near Shaker Heights, OH 44120
Dan H
Job Details: 04/27/2018
Customer complaint that unit is not working, unit is not starting, can hear timer counting down, found start button in timer not working, unit needs new timer, part is no longer available ; ordrng 1 59419 (timer)
We serviced a
MVWC415EW1 MAYTAG
Model WASHER
Near North Ridgeville, OH 44039
Macaulay G.
Job Details: 04/27/2018
Installed actuator in washer, tested unit. Washer is operating properly.; Job Cmpltd
We serviced a
KRMF606ESS01 KITCHENAID
Model REFRIGERATOR
Near Broadview Heights, OH 44147
Chad P.
Job Details: 04/27/2018
Installed led board. Op test ok. ;
We serviced a
MVWX655DW1 MAYTAG
Model WASHER
Near Elyria, OH 44074
Macaulay G.
Job Details: 04/27/2018
Replaced motor. Still has no movement in agitation or spin. This is due to not sending 120 vac to motor from control. Control shorted out again due to old motor have an open winding and washer being ran while old motor was still in. Office to order control.; ordrng 1 W11116592 (cntrl-elec)
We serviced a
WHIRLPOOL WASHER
Model WFW92HEFW0
Near Mentor, OH 44060
Jeff M
Job Details: 04/27/2018
Customer was not getting hot water. Explain to him the unit has to have a load before you can check for temperatures also has a built-in tub heater to raise the water temperature even higher. He had a probe to gauge the water temperature. The water was entering the drum at 60 Celsius. Unit tested good I put the units into a diagnostics mode did not display any error codes.Compltd job
We serviced a
WHIRLPOOL DRYER
Model WED4900XW2
Near Streetsboro, OH 44241
Robert A.
Job Details: 04/27/2018
Ran unit, no air flow to outside, venting crushed behind unit, unit not heating, replaced element, op test okNote foil vent should be replaced with metal, venting should be cleaned Please bill out; used 1 279838 (ELEMENT61.75) from stock, Job Cmpltd,
We serviced a
GE WASHER
Model GTWS8350H1WS
Near Mentor, OH 44060
Arthur V
Job Details: 04/27/2018
Found clutch ring broken needs clutch assy and spring. ; ordrng 1 WH01X10758 (spring clutch) and 1 WH49X24834 (CLUTCH COUPLER), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, schdld next appmnt for 5/2 WED !,
We serviced a
WRS526SIAE00 WHIRLPOOL
Model REFRIGERATOR
Near Rocky River, OH 44116
Brian B
Job Details: 04/27/2018
Installed new water valve. Advised customer that plastic line is a flood hazard and she must sign disclaimer if tech turns water back on. Installed mitigation paper. Advised customer to pull out and make sure it is dry in a day or 2. There is water under drain pan, but this may be from valve leak.; Job Cmpltd,
Near South Euclid, OH 44121
Jeff M
Job Details: 04/27/2018
MAYTAG DISHWASHER The unit has a built up unit the door c pic it is normal for it to build up there I tried the lvl the unit but can’t the is a counter support preventing the unit to be lvl anymore ; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MHW3505FW1
Near Cleveland Heights, OH 44118
Jeff M
Job Details: 04/27/2018
The unit drain. But has a pressure sensor issue ; ordrng 1 WPW10448876 (SENSOR ), schdld next appmnt for 4/27 FRI 8-12,
We serviced a
MAYTAG WASHER
Model MVWC360AW0
Near Painesville Township, OH 44077
Arthur V
Job Details: 04/27/2018
Customer complaint unit is leaking a small trail of water from underneath about in the middle but not every time found drain hose with pin hole leak. Needs hose replaced. Cust to replace hose himself. We do not have to return. ; job compltd
We serviced a
WTW8500DC4 WHIRLPOOL
Model WASHER
Near Strongsville, OH 44136
Chad P.
Job Details: 04/27/2018
Installed control and console. No core listed. Op test ok. ; Job Cmpltd
We serviced a
MEDC215EW1 MAYTAG
Model DRYER
Near Strongsville, OH 44136
Chad P.
Job Details: 04/27/2018
Unit was not wired correctly. Advised. Op test ok. ; Job Cmpltd
We serviced a
MVWX655DW1 Whirlpool
Model Washer
Near Lakewood, OH 44107
Corey L.
Job Details: 04/27/2018
Installed new drain pump, op test good; Job Cmpltd,
We serviced a
MVWB835DW3 MAYTAG
Model WASHER
Near Lorain, OH 44053
Macaulay G.
Job Details: 04/27/2018
Replaced inlet valve. Tested ok. ; Job Cmpltd
We serviced a
MVWC565FW0 MAYTAG
Model WASHER
Near Strongsville, OH 44149
Chad P.
Job Details: 04/27/2018
Installed control. Ran calibration and service test mode. Op test ok. ; Job Cmpltd
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SMBM00
Near University Heights, OH 44118
Jeff M
Job Details: 04/27/2018
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAB01
Near Garfield Heights, OH 44105
Jeff M
Job Details: 04/27/2018
The ice bucket was positioned wrong. Water filter will not come out it is jammed in place.; ordrng 1 EDR1RXD1 (FILTER) and 1 W10862460 (FILTER HOUSING ), schdld next appmnt for 5/1 TUE 8-12,
We serviced a
NFW7300WW02 MAYTAG
Model WASHER
Near Maple Heights, OH 44137
Dan H
Job Details: 04/27/2018
Customer complaint that unit is not draining or spinning, rand drain and spin, unit spins, drain pump is working, found filter basket clogged with debris, cleared, unit drains, op test good ; Job Completed
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH31017HS0
Near Mentor, OH 44060
Arthur V
Job Details: 04/27/2018
, Found unit light has 120 v to socket at all times. Relay stuck on control. Needs control,bulb,and turntable motor (loud) ; ordrng 1 8206232A (lamp 40 watt) and 1 W10642989 (motor-turn) and 1 W10892389 (CONTROL ), schdld next appmnt for 5/2 WED !,
We serviced a
KRFF507ESS01 Kitchenaid
Model Refrigerator
Near Mentor, OH 44060
Brian M
Job Details: 04/27/2018
Installed light and led control board OP TEST OK ; Job Cmpltd
We serviced a
WDT720PADM2 Whirlpool
Model Dishwasher
Near Cleveland Heights, OH 44118
Brian M
Job Details: 04/27/2018
Cc that unit is leaking Ran test cycle could not duplicate a leak OP TEST OK ; Job Cmpltd,
We serviced a
MBF1958FEZ01 MAYTAG
Model REFRIGERATOR
Near Middleburg Heights, OH 44130
Chad P.
Job Details: 04/27/2018
Installed damper. Op test ok. ; Job Cmpltd
We serviced a
WEG745H0FS0 Whirlpool
Model Range
Near Rocky River, OH 44116
Corey L.
Job Details: 04/27/2018
Customer complaint middle burner won’t lit and ignitor is loose, confirmed clip is missing, found clip inside of the unit, must have fell off in transportation, reinstalled clip, op test good; Job Cmpltd,
We serviced a
FFHS2611PFCA Frigidaire
Model Refrigerator
Near Brecksville, OH 44141
Corina B
Job Details: 04/27/2018
CC that the thermostat keeps going to l. Will need a new thermostat and control. Condenser fan is not running, 0 volts. Will need a new thermostat and control ; ordrng 1 242278801 (thermistor assembl) and 1 A01078804 (control 13968)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHS2631PF4A
Near Montville, OH 44064
Arthur V
Job Details: 04/27/2018
Replaced dispenser assy and ice maker assy. Water valve not needed. Op test good ; Job Cmpltd,
We serviced a
FFHB2740PP8A FRIGIDIARE
Model REFRIGERATOR
Near Brooklyn, OH 44144
Dan H
Job Details: 04/27/2018
Installed new ice box seal kit and user interface, op test good ; Job Cmpltd
We serviced a
MVWB835DW3 MAYTAG
Model WASHER
Near Avon, OH 44011
Macaulay G.
Job Details: 04/27/2018
Installed electronic control, ran through calibration cycle. Washer is operating properly.; Job Cmpltd
We serviced a
KTTS505EPA0 KITCHENAID
Model COMPACTOR
Near Middleburg Heights, OH 44130
Chad P.
Job Details: 04/27/2018
Advised on solid pack operations. The ram will stay down until the power pedal is pressed again. Also advised on fan. It will run all the time unless turned off. This is to reduce smell. Both can be turned off the have the unit operate more traditionally. Op test ok. ; Job Cmpltd
We serviced a
WFG515S0ES WHIRLPOOL
Model RANGE
Near Lorain, OH 44052
Brian B
Job Details: 04/27/2018
CC that temp is not right. Heated oven to 350 and let stabilize. Burner lights on first spark. Stabilized temp was 340. Entered calibration and set offset to 10. Heated again, temp seems to be holding. If customer calls back, office to pre Id new temp sensor. Op test ok.; Job Cmpltd
We serviced a
KEBC208KSS0 Kitchenaid
Model Wall Oven
Near Rocky River, OH 44116
Corey L.
Job Details: 04/27/2018
Customer complaint of a loud noise when oven is heated up, started bake cycle on upper and lower for 350, when upper blower kicked on it was not spinning, only humming loudly, upper blower is failing; ordrng 1 WP4455334 (blower)
We serviced a
JVM316DF2CC GE
Model Microwave
Near Aurora, OH 44202
Corina B
Job Details: 04/27/2018
CC that the unit was on popped and sparked. Found the inline fuse was open. Tested the unit with the jumper, ran for 3 minutes. Heated. Replaced fuse from t/s. Started unit ran for 2 minutes with fuse heated. Optest ok. ; used 1 W10138793 (FUSE, MICROWAVE 862
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH31017FS0
Near Brimfield Township, OH 44240
Robert A.
Job Details: 04/27/2018
Found door switches bad, replaced, op test ok; Job Cmpltd,
We serviced a
KRMF706ESS01 KITCHENAID
Model REFRIGERATOR
Near Avon, OH 44011
Macaulay G.
Job Details: 04/27/2018
Replaced ice maker and evaporator fan.; Job Cmpltd
We serviced a
WRF989SDAM02 KITCHENAID
Model REFRIGERATOR
Near Olmsted Township, OH 44138
Chad P.
Job Details: 04/27/2018
Found Thermistor out of range and frost and ice built up into fan motor. Needs support, harness and fan replaced. ; ordrng 1 W10633627 (motor-evap) and 1 WPW10277799 (HARNESS) and 1 WPW10389152 (SUPPORT, FAN)
We serviced a
WGD5000DW3 WHIRLPOOL
Model DRYER
Near Avon, OH 44011
Brian B
Job Details: 04/27/2018
CC that timer does not advance. Checked voltage on timer motor. 120v, not advancing. Will need new timer. Office to order part.; ordrng 1 WPW10185992 (TIMER)
We serviced a
KFIS29PBMS00 KITCHENAID
Model REFRIGERATOR
Near Parma, OH 44129
Chad P.
Job Details: 04/27/2018
Found only the upper section of fz evap frosting. No ice. Found old style evap in ff section. Needs ff evap replaced. Cfc tech only. 3 job count. S71233; ordrng 1 W10917531 (EVAP) and 1 WPW10143759 (DRIER)
We serviced a
WRS321SDHZ00 WHIRLPOOL
Model REFRIGERATOR
Near North Olmsted, OH 44070
Macaulay G.
Job Details: 04/27/2018
Installed meat pan but holder did not come in yet. Also, customer is not comfortable with how the refrigerator door swings open too quickly. Office to order hinge, holder, and cam.; ordrng 1 W10900464 (CAM) and 1 W10912335 (HOLDER) and 1 W11097327 (HINGE)
We serviced a
WRF532SMHW00 WHIRLPOOL
Model REFRIGERATOR
Near Brooklyn, OH 44144
Dan H
Job Details: 04/27/2018
Customer complaint that unit is not making ice, ice bin is empty, jumped t-h, ice maker started cycle, ice maker did not fill, found fill tube frozen, unit needs new inlet valve ; ordrng 1 WPW10498976 (valve)
We serviced a
MEDC555DW2 MAYTAG
Model DRYER
Near Seven Hills, OH 44131
Dan H
Job Details: 04/27/2018
Installed new door handle, op test good ; Job Cmpltd
We serviced a
WTW7500GW0 WHIRLPOOL
Model WASHER
Near North Olmsted, OH 44070
Macaulay G.
Job Details: 04/27/2018
Customer had ran a small load of bedding that went off balance. Ran diagnostics and tested ok. Explained load sizes.; Job Cmpltd
We serviced a
WMH31017FB0 WHIRLPOOL
Model MICROWAVE
Near Parma, OH 44129
Chad P.
Job Details: 04/27/2018
Found interlocks failing. Replaced. Op test ok. ; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS)
We serviced a
KDTE104ESS2 KITCHENAID
Model DISHWASHER
Near Westlake, OH 44145
Brian B
Job Details: 04/27/2018
Replaced listed parts. Ran calibration cycle. Op test ok.; Job Cmpltd
We serviced a
MVWC6ESWW1 Maytag
Model Washer
Near Willoughby, OH 44094
Brian M
Job Details: 04/27/2018
Cc that unit not spinning Ran test cycle unit water enters at the end of cycle Needs timer replaced Customer does not want to fix
We serviced a
MVWB765FW2 Maytag
Model Washer
Near Euclid, OH 44132
Holly Butcher
Job Details: 04/27/2018
Customer complaint unit shaking, ran diagnostics no errors found, started manual high speed spin, unit is shaking normally during spin, adjusted the leveling feet to make the feet more even, unit is operating as designed ; Job Cmpltd,
We serviced a
MVWB765FW2 MAYTAG
Model WASHER
Near Westlake, OH 44145
Brian B
Job Details: 04/27/2018
CC that machine is noisy and makes funny sounds. Ran diag, no codes. Ran service test cycle, all functions normal. All sounds are normal. Advised customer.; Job Cmpltd,
We serviced a
WMH31017FW0 WHIRLPOOL
Model MICROWAVE
Near Willowick, OH 44095
Dan H
Job Details: 04/27/2018
Customer complaint of open/close door error code, confirmed, installed new cams and switches, op test good ; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS)
We serviced a
WMH78019HB WHIRLPOOL
Model MICROWAVE
Near North Olmsted, OH 44070
Macaulay G.
Job Details: 04/27/2018
Found intermittent operation. Installed interlock switches. Microwave is now working properly.; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS)
We serviced a
MAYTAG REFRIGERATOR
Model M1TXEGMYB01
Near Windsor, OH 44099
Jeff M
Job Details: 04/27/2018
The drain hole froze up. I steamed the fridge added a coat hanger to the drain hole that’s wrapped around the heating element unit tested good; Job Cmpltd,