Service History 1157 | Freds Appliance

We serviced a

GBS20ESHBRSS GE

Model Refrigerator

Near Cleveland, OH 44111

Corey L.

Job Details: 05/30/2018

Installed new electronic start device, evap has good frost pattern, op test good

We serviced a

KITCHENAID RANGE

Model KSEG700ESS2

Near Chagrin Falls, OH 44022

Robert A.

Job Details: 05/30/2018

Found display blank, unit recieving 220vac, c/b receiving power, reset all connections, and power, ng, needs clock and control; ordrng 1 W11082269 (MRC2) and 1 W11105615 (DISPLAY), schdld next appmnt for 5/30 WED !,

We serviced a

KFIS29PBMS00 Kitchenaid

Model refrigerator

Near Fairview Park, OH 44126

Corey L.

Job Details: 05/30/2018

Customer complaint of water on bottom of ff section and and a loud noise, tested all components via sp W10558426A, no abnormal noises heard, ff evap drain pan frozen, tube is clogged, needs cleared, also found ice build up behind ice maker compartment in ff section, needs new seal via sp W10739305, cleared drain tube and evap tray, cleared water from ff section floor; ordrng 1 W10739629 (gasket 7.16),

We serviced a

WTW5000DW1 Whirlpool

Model Washer

Near Parma, OH 44134

Corina B

Job Details: 05/30/2018

CC that there is oil on the floor and black spots, making a loud noise. Found oil on the ground. Will need a new gearcase, cam, belt and hub. Called Sm to order parts; ordrng 1 W10528947 (drive hub kit) and 1 W10721967 (drive pulley) and 1 W11035751 (gearcase) and 1 WPW10006384 (drive belt)

We serviced a

MFI2665XEB5 Maytag

Model Refrigerator

Near North Royalton, OH 44133

Corina B

Job Details: 05/30/2018

CC that the ice maker is not working and there is water leaking from the fz. Found the ice maker is not cycling. Will need a new ice maker. Service pointer W10632338 to change the duck bill with a p trap. Used the ice maker and p trap from t/s. Optest ng. Ice maker is hot to touch. Will need a new ice maker. Called SM to order part; ordrng 1 W10882923 (icemaker) and 1 WPW10498990 (valve-inlt), used 1 W10619951 (TUBE-DRAIN), and 1 W10882923 (ICE MAKER ASSY 9280)

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHS2611LWA

Near Ravenna, OH 44266

Robert A.

Job Details: 05/30/2018

Installed parts, cycled i/m, op test ok; Job Cmpltd,

We serviced a

KITCHENAID REFRIGERATOR

Model KSRA25CNSS00

Near Ravenna, OH 44266

Robert A.

Job Details: 05/30/2018

Found cubes catching on ice stripper, needs i/m asm; ordrng 1 2198597 (I/M), schdld next appmnt for 6/5 TUE !,

We serviced a

GTD42EASJ0WW GE

Model DRYER

Near South Amherst, OH 44001

Macaulay G.

Job Details: 05/30/2018

Replaced timer, timer knob, front bearing, duct assembly, and rear bearing. All test ok. Also, lint screen is damaged. Office to order lint screen. Customer will install.; ordrng 1 WE03X23881 (LINT SCREEN)

We serviced a

WRS325SDHW00 WHIRLPOOL

Model REFRIGERATOR

Near Avon Lake, OH 44012

Brian B

Job Details: 05/30/2018

Found machine still not defrosting. Wiring diagram and tech sheet is not correct. This machine does not have a rotary tstat . Called whirl TL, 7722107380. He said tech sheet is for different machine. Placed machine into diag, step 6 and turned on def heater. Heater on at 595 watts. Heater circuit good. This machine has an evap thermister. He said they have had some bad ones Ohmed out thermister. Value is low. Replaced from t/s. Op test ok.; used 1 W10902214 (THERMISTOR) from stock, Job Cmpltd

We serviced a

ET1CHEXVQ01 WHIRLPOOL

Model REFRIGERATOR

Near Mentor, OH 44060

Dan

Job Details: 05/30/2018

Customer complaint that unit is not cooling properly, fresh food section temperature at 54 degrees, freezer section temperature at 14 degrees, evaporator fan is running, condenser fan and compressor are running, good frost pattern on evaporator, unit needs new thermostat ; ordrng 1 WP2200859 (thermostat)

We serviced a

JENN-AIR COOK TOP

Model JGD8430ADB

Near Auburn Township, OH 44023

Robert A.

Job Details: 05/30/2018

Found screws ordered too short, need burner head screws, unable to get ignitor screw out of burner head, will need all burner heads, talked w/sm Called ab, na, ab to quote; ordrng 2 74007735 (LG BURNER HEAD)s and 1 74007736 (XL BURNER HEAD) and 8 WP3368921 (BURNER HEAD SCREW)s and 1 WP7505P339 (SM BURNER HEAD), schdld next appmnt for 6/13 WED ! [***],

We serviced a

KITCHENAID REFRIGERATOR

Model KFCS22EVMS8

Near Bainbridge, OH 44023

Robert A.

Job Details: 05/30/2018

Cycled i/m, found water dripping from front of i/m, needs i/m, quoted, cust to let us know; used 1 4317943 (ICEMAKER123.59) from stock, Job Cmpltd,

We serviced a

KSC23C8EYY02 KITCHENAID

Model REFRIGERATOR

Near Strongsville, OH 44149

Chad P.

Job Details: 05/30/2018

Found ff evap leaking. Thermistor tarnished and drain tube blocked. Needs evap, drier, Thermistor and drain tube. Cfc tech only. 3 job count. ; ordrng 1 W10316760 (thermistor.) and 1 W10862105 (DRAIN TUBE.) and 1 WPW10143759 (WPW10143759) and 1 WPW10643261 (EVAP)

We serviced a

MEDC215EW1 WHIRLPOOL

Model DRYER

Near South Euclid, OH 44121

Dan

Job Details: 05/30/2018

Customer complaint that unit is not drying very well, started timed dry cycle, unit is heating, good air flow at back of unit, no air flow at outside vent, found outside vent clogged with lint, removed, op test good ; Job Cmpltd

We serviced a

FRU17B2JW11 Frigidaire

Model Refrigerator

Near Geneva Township, OH 44041

Brian M

Job Details: 05/30/2018

Cc that unit has no cool Found fridge at 60 No frost pattern compressor and fans running Tapped system not in a vac was sitting around 0 added half charge frost pattern returned Used valve from truck stock Has sealed system leak Needs sealed system Customer does not want to repair

We serviced a

WRF560SEYM05 WHIRLPOOL

Model REFRIGERATOR

Near Cleveland, OH 44108

Dan

Job Details: 05/30/2018

Customer complaint that unit is not dispensing cold water, fresh food section temperature at 41 degrees, Unit is operating as designed ; Job Cmpltd

We serviced a

WFG540H0ES1 Whirlpool

Model Range

Near Fairview Park, OH 44126

Corey L.

Job Details: 05/30/2018

We serviced a

MEDC215EW1 MAYTAG

Model DRYER

Near Cleveland, OH 44119

Dan

Job Details: 05/30/2018

Customer complaint that unit is not heating and will not shut off, started timed dry cycle, unit is not heating, unit is not recieving correct power from supply, advised customer that they need an electrician to correct power supply, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; Job Cmpltd

We serviced a

KRFC704FPS00 Kitchenaid

Model Refrigerator

Near North Royalton, OH 44133

Corina B

Job Details: 05/30/2018

CC that the ff is not cooling and there is frost on the back of unit. Found service pointer W11033419B. To check control series is 400. Needs to be 700. Will need a new control and evap cover. Called SM to order parts.; ordrng 1 W10789113 (cntrl-elec) and 1 W11167902 (EVAP COVER),

We serviced a

MVWC565FW1 MAYTAG

Model WASHER

Near Cleveland, OH 44114

Dan

Job Details: 05/30/2018

Customer complaint of grease spots on clothes, no grease found in basket or underneath unit, ran diagnostics no error codes found, all components are working, unit is operating as designed, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent ; Job Cmpltd

We serviced a

NED4655EW1 AMANA

Model DRYER

Near Lorain, OH 44052

Macaulay G.

Job Details: 05/30/2018

Unit does not have correct power in order to operate. L1 or L2 is open. Not receiving full 240 vac between L1 and L2. Need an electrician.; Job Cmpltd

We serviced a

ASI2575FRW00 AMANA

Model REFRIGERATOR

Near Lorain, OH 44052

Macaulay G.

Job Details: 05/30/2018

Found door switch was frozen. Defrosted switch and greased to keep moisture off of switch. Tested ok. Put mitigation mat under refrigerator.; Job Cmpltd

We serviced a

MEDB725BW0 MAYTAG

Model DRYER

Near North Ridgeville, OH 44039

Macaulay G.

Job Details: 05/30/2018

Found hot air intake vibrating while unit heats. Removed rear cover. All screws are tight. Appears intake has warped and no longer sitting flush with the rear bulk head. Needs intake replaced. ; ordrng 1 8544730 (duct-air)

We serviced a

WTW4816FW2 WHIRLPOOL

Model WASHER

Near Avon Lake, OH 44012

Brian B

Job Details: 05/30/2018

CC that lid lock keeps locking and unlocking. Ran test cycle. Lid lock keeps chattering. Replaced from t/s. Ran calibration and auto test. Op test ok. No water mat, machine in basement.; used 1 W10838613 (LATCH)

We serviced a

MEDX655DW1 WHIRLPOOL

Model DRYER

Near Avon Lake, OH 44012

Brian B

Job Details: 05/30/2018

Replaced timer. Ran test cycle. Op test ok.; Job Cmpltd

We serviced a

106.58179703 Kenmore

Model Refrigerator

Near Madison, OH 44057

Brian M

Job Details: 05/30/2018

Cc that unit keeps tripping breakerDisconnected compressor unit still tripped breaker upon starting Ran extension cord to unit and a non gfi outlet Unit runs and does not kick off Possibly bad gfi outlet or control board is faulty Estimate only ; Job Cmpltd

We serviced a

MGDC215EW2 Maytag

Model Dryer

Near Rocky River, OH 44116

Corey L.

Job Details: 05/30/2018

Customer complaint dryer not drying all the way, customer had just finished a load of sheets and towels, load was dry, but way too big of a load, advised customer that load size for the washer is 6-7 bath towels approximately half way up the basket this will allow washer to better spin out the load, started dryer on timed dry high heat, unit is heating, vent to outside is good, unit is operating as designed; Job Cmpltd,

We serviced a

WDT720PADM2 Whirlpool

Model Dishwasher

Near North Royalton, OH 44133

Corina B

Job Details: 05/30/2018

CC that the unit is leaking from the front. Door seal, good. Removed front panel started a normal cycle, let the dw run for 30 minutes. Unit started to leak. Found a lot of soap bubbles in the bottom of the dw. Advised cust to use less detergent or a different detergent. Unit is not leaning forward, spray arms are good. Optest ok;

We serviced a

WDT780SAEM2 Whirlpool

Model Dishwasher

Near Cleveland, OH 44107

Corey L.

Job Details: 05/30/2018

Customer complaint upper rack fell off, found upper rack wheels out of the track, stopper on right side fell off track, manipulated track to have a tighter connection on stop, stop is now wiggles less, op test good; Job Cmpltd

We serviced a

MVWX655DW1 Maytag

Model Washer

Near Broadview Heights, OH 44147

Corina B

Job Details: 05/30/2018

CC that the unit does not spin clothes. Cust is not using HE detergent. Advised cust to use HE detergent and 1-2 tablespoons of HE detergent. Ran a rinse and spin with towels. Spun out. Optest ok

We serviced a

WDF520PADM7 WHIRLPOOL

Model DISHWASHER

Near WILOUGHBY HLS, OH 44092

Dan

Job Details: 05/30/2018

Customer complaint that control panel is cracked and upper spray arm is broken, confirmed, unit needs new user interface(ss) and upper spray arm assembly ; ordrng 1 WPW10317197 (upper spray arm) and 1 WPW10340683 (manifold) and 1 WPW10733627 (console)

We serviced a

MVWC425BW0 MAYTAG

Model WASHER

Near Lorain, OH 44052

Macaulay G.

Job Details: 05/30/2018

Bearings in gear case are grinding. Office to order gear case. Put mitigation mat under washer. Washer is on pallets to protect from water.; ordrng 1 W11035747 (gearcase)

We serviced a

MHWE950WW01 MAYTAG

Model WASHER

Near Sheffield, OH 44054

Macaulay G.

Job Details: 05/30/2018

Found foreign material in drain boot between pump and tub. Removed material. Tested ok. Drained properly.; Job Cmpltd

We serviced a

MVWX655DW0 MAYTAG

Model WASHER

Near North Ridgeville, OH 44039

Chad P.

Job Details: 05/30/2018

Found lid lock failed. Needs latch assy replaced. Replaced latch. Ran calibration and service mode. Op test ok. ; used 1 W10404050 (LATCH) from stock, Job Cmpltd

We serviced a

WRF767SDEM01 WHIRLPOOL

Model REFRIGERATOR

Near North Ridgeville, OH 44039

Chad P.

Job Details: 05/30/2018

Arrived to find unit has fully recovered at this time. Likely a frozen control. Cust now has thermometer in the ff section. Advised to monitor temps. Any issues contact lowes back for service. Op test ok. ; Job Cmpltd

We serviced a

KDFE104DWH5 KITCHENAID

Model DISHWASHER

Near Bay Village, OH 44140

Brian B

Job Details: 05/30/2018

Found filter stuck on screen. Customer could not remove. Removed and reinstalled filter several times to loosen up. Advised customer on proper operation. Op test ok.; Job Cmpltd

We serviced a

WDF330PAHW0 WHIRLPOOL

Model DISHWASHER

Near Bay Village, OH 44140

Brian B

Job Details: 05/30/2018

CC of leaking under machine. Found drain hose leaking due to clamp being overtightened during install. End of hose was collapsed. Cut off bad section of hose and reconnected . Also, elevated drain hose under sink. Also, lubricated friction pads. Ran test cycle. Op test ok. ; Job Cmpltd

We serviced a

GSC25C4EYY03 WHIRLPOOL

Model REFRIGERATOR

Near Willowick, OH 44095

Dan

Job Details: 05/30/2018

Installed new air damper, op test good ; Job Cmpltd

We serviced a

KBFS25EWMS5 KITCHENAID

Model REFRIGERATOR

Near Willowick, OH 44095

Dan

Job Details: 05/30/2018

Customer complaint that deli tray is broken, found pantry lid mount broken, unit needs new left side deli track; ordrng 1 W10874836 (endcap)

We serviced a

KGRS505XSS02 KITCHENAID

Model RANGE

Near Willowick, OH 44095

Dan

Job Details: 05/30/2018

Customer complaint that burner is not working, confirmed, left rear burner valve is seized, unit needs new burner valve; ordrng 1 WPW10206287 (valve-brnr)

We serviced a

KUDE48FXSS1 KITCHENAID

Model DISHWASHER

Near Willowick, OH 44095

Dan

Job Details: 05/30/2018

Customer complaint that unit is leaking into sink cabinet, no leaks coming from dishwasher, customer has pieces of plumbing under sink missing, advised customer that they need a plumber to replace pipes and not to run unit unit pipes are replaced, unit is operating as designed

We serviced a

WTW7300DW1 Whirlpool

Model Washer

Near University Heights, OH 44118

Corey L.

Job Details: 05/30/2018

Customer complaint of ofb on display and still getting white residue, explained ofb is an off balance load, ran diagnostics found f0e5 off balance load, suspension is good, unit is operating as designed ; Job Cmpltd,

We serviced a

KRMF706ESS01 KITCHENAID

Model REFRIGERATOR

Near Kirtland, OH 44094

Dan

Job Details: 05/30/2018

Customer complaint of frost build up in freezer section, found upper left side of seal on freezer section door not sealing to cabinet, applied petroleum jelly to seal to help it stick to cabinet , op test good ; Job Cmpltd

We serviced a

WRF555SDFZ05 Whirlpool

Model Refrigerator

Near Mentor, OH 44060

Brian M

Job Details: 05/30/2018

Installed door OP TEST OK

We serviced a

WEG730H0DS0 WHIRLPOOL

Model RANGE

Near Avon, OH 44011

Macaulay G.

Job Details: 05/30/2018

, Replaced cooling fan assembly. All tested ok. Cooling fan turned on at 170 degrees as designed. ; Job Cmpltd

We serviced a

WTW6500WW1 WHIRLPOOL

Model WASHER

Near North Ridgeville, OH 44039

Macaulay G.

Job Details: 05/30/2018

Replaced water valve. All tested ok. No leaks. Left mitigation mat under washer.; Job Cmpltd

We serviced a

NTW4516FW2 AMANA

Model WASHER

Near Fairview Park, OH 44126

Chad P.

Job Details: 05/30/2018

Ran normal wash and service test mode. Advised on operations and sounds. Unit toggles between hot and cold on all temp settings except tap cold. This will cause some hammering. This is normal and will not effect the operations of the unit. Op test ok. ; Job Cmpltd,

We serviced a

WRT311FZDW00 WHIRLPOOL

Model REFRIGERATOR

Near Brook Park, OH 44142

Chad P.

Job Details: 05/30/2018

ordrng 1 W10836706 (EVAP) and 1 W10843121 (DRIER)

We serviced a

RTW4516FW2 ROPER

Model WASHER

Near Rocky River, OH 44116

Brian B

Job Details: 05/30/2018

Ran diag, f8e1 code, no fill long fill. Cleared code. Hooked up to testing station. Ran manual diag, hot and cold valves are working. Ran calibration, auto test, and drain and spin. All functions normal. Op test ok. No drain hose with machine. Office to order. No return visit.; ordrng 1 W11244231 (DRAIN HOSE)

We serviced a

MHWE950WW02 MAYTAG

Model WASHER

Near Lakewood, OH 44107

Brian B

Job Details: 05/30/2018

Found rear bearings have failed , water and grease leaking through bearings. customer does not want to repair

We serviced a

SCE30600W Jenn-Air

Model Range

Near Concord Township, OH 44077

Brian M

Job Details: 05/30/2018

Installed element Ran test bake OP TEST OK

We serviced a

GX2FHDXVQ00 Whirlpool

Model Refrigerator

Near Chardon Township, OH 44024

Brian M

Job Details: 05/30/2018

Cc that unit not cooling Fr at 6 ff at 50 3 amps on defrost Needs control board replaced ; ordrng 1 WP12806407 (housing 4228) and 1 WPW10180451 (overlay 3301

We serviced a

MVWC416FW1 Maytag

Model Washer

Near Bedford Heights, OH 44146

Corina B

Job Details: 05/30/2018

Replaced the parts. Ran a calibration found the gearcase bearings are bad. Will need a new gearcase. Called SM to order part ; ordrng 1 W10528947 (drive hub kit) and 1 W11035747 (gearcase),

We serviced a

JJW8630DDS Jenn-Air

Model Double Wall Oven

Near University Heights, OH 44118

Corey L.

Job Details: 05/30/2018

Installed new blowers, upper and lower, op test good;

We serviced a

WRS325SDHZ00 Whirlpool

Model Refrigerator

Near Maple Heights, OH 44137

Corina B

Job Details: 05/30/2018

CC that the housing for the water filter is missing. Will need a housing, the water line connection is missing and the shield for the back of the unit is missing.

We serviced a

MGDX655DW2 Whirlpool

Model Dryer

Near Cleveland, OH 44128

Corina B

Job Details: 05/30/2018

We serviced a

MFI2665XEB7 Maytag

Model Refrigerator

Near Euclid, OH 44119

Corey L.

Job Details: 05/30/2018

Installed new door and closer, op test good; Job Cmpltd,

We serviced a

WRX986SIHV00 Whirlpool

Model Refrigerator

Near Chester Township, OH 44026

Brian M

Job Details: 05/29/2018

Installed led control board Op test ok ;

We serviced a

KDFE104DBL5 WHIRLPOOL

Model DISHWASHER

Near Gates Mills, OH 44040

Dan

Job Details: 05/29/2018

, Customer complaint that unit is not draining, confirmed, found drain hose clogged, unclogged drain hose, op test good ; Job Cmpltd

We serviced a

WRS588FIHW00 WHIRLPOOL

Model REFRIGERATOR

Near Olmsted Falls, OH 44138

Macaulay G.

Job Details: 05/29/2018

Replaced damper and tested unit. Refrigerator is now operating properly.; Job Cmpltd

We serviced a

WED7500GC0 WHIRLPOOL

Model DRYER

Near North Ridgeville, OH 44039

Macaulay G.

Job Details: 05/29/2018

Signal was not loud enough to hear from another room. Manually adjusted signal volume. Tested ok.; Job Cmpltd

We serviced a

MER5551BAW MAYTAG

Model RANGE

Near Elyria, OH 44035

Macaulay G.

Job Details: 05/29/2018

Could not get issue to duplicate. Added a small amount of turbine oil. Tested ok

We serviced a

WRF535SMBB00 WHIRLPOOL

Model REFRIGERATOR

Near Elyria, OH 44035

Macaulay G.

Job Details: 05/29/2018

Found ice maker only advancing sporadically. Replaced ice maker from truck stock . Refrigerator is operating properly.; used 1 W10884390 (ICE MAKER ASSY) from stock, Job Cmpltd

We serviced a

WED7300DW0 WHIRLPOOL

Model DRYER

Near Lorain, OH 44052

Macaulay G.

Job Details: 05/29/2018

Replaced support rollers. Tested ok.; Job Cmpltd

We serviced a

WDF560SAFT WHIRLPOOL

Model DISHWASHER

Near Lorain, OH 44052

Macaulay G.

Job Details: 05/29/2018

Found obstruction in drain filter. Removed obstruction, rinsed out and set filter back in place. Dishwasher now operating properly.; Job Cmpltd

We serviced a

MVWB835DW1 MAYTAG

Model WASHER

Near LaGrange, OH 44050

Macaulay G.

Job Details: 05/29/2018

Replaced clutch assembly. Ran calibration on unit. Tested unit. Found that gearcase is also grinding when agitating. Office to order gear case.; ordrng 1 W10811956 (drum assy)

We serviced a

WRF560SEYM05 WHIRLPOOL

Model REFRIGERATOR

Near Amherst, OH 44001

Brian B

Job Details: 05/29/2018

Found warp in freezer door, causing door to not seal properly. Office to order stainless freezer door.; ordrng 1 LW10433608 (dor-fip ms)

We serviced a

WDT720PADW1 WHIRLPOOL

Model DISHWASHER

Near Elyria, OH 44035

Macaulay G.

Job Details: 05/29/2018

Panel needs to be reorder. Wrong color. Needs white.; ordrng 1 W10838367 (panel)

We serviced a

WTW4616FW1 WHIRLPOOL

Model WASHER

Near Fairview Park, OH 44126

Chad P.

Job Details: 05/29/2018

Installed drain hose. Op test ok. ; Job Cmpltd

We serviced a

JDS8860BDP17 JENN-AIR

Model RANGE

Near Rocky River, OH 44116

Chad P.

Job Details: 05/29/2018

Found timer icon on. Reset power and reset clock. Timer icon off and working normally. Advised on control options. Op test ok. ; Job Cmpltd

We serviced a

WRF560SEYM01 WHIRLPOOL

Model REFRIGERATOR

Near Rocky River, OH 44116

Chad P.

Job Details: 05/29/2018

Found evap fan dead and unit not defrosting completely. Needs fan and Thermistor. ; ordrng 1 WPW10383615 (THERMISTOR) and 1 WPW10464673 (FAN MOTOR) and 1 WPW10487766 (HARNESS)

We serviced a

S105 JENN-AIR

Model RANGE

Near Rocky River, OH 44116

Chad P.

Job Details: 05/29/2018

, Found toggle switch in the oven light on position. Turned to off and advised Cust. Op test ok. Also advised Cust that unit is around 40 years old and parts are no longer available. ; Job Cmpltd

We serviced a

MES8800FZ0 MAYTAG

Model COOK TOP

Near Westlake, OH 44145

Brian B

Job Details: 05/29/2018

Removed old top and vacuumed broken glass. Installed new top. Tested unit. Op test ok

We serviced a

WRF560SEYM04 Whirlpool

Model Refrigerator

Near Russell Center, OH 44072

Robert A.

Job Details: 05/29/2018

Found top of evap covered in ice, checked defrost thermistor, out of range, cleared ice, replaced thermistor, op test ok; used 1 W10902214 (THERMISTOR4938)

We serviced a

JFC2089HES Jenn-Air

Model Refrigerator

Near Concord Township, OH 44077

Corina B

Job Details: 05/29/2018

CC that the water is not dispensing. Ff temp by the reservoir is 32*.The reservoir is frozen. Steamed the reservoir out. Advised cust to not overload the top shelf with food. The cold air is dropping down the back wall to freeze the reservoir. Optest ok.

We serviced a

MSC21C6MFZ00 Maytag

Model Refrigerator

Near Gates Mills, OH 44040

Brian M

Job Details: 05/29/2018

Cc of frosting Found bottom door gasket not touching frame Used steamer to reposition gasket OP TEST OK ; Job Cmpltd,

We serviced a

WFW8300SW03 Whirlpool

Model Washer

Near Cleveland, OH 44118

Macaulay G.

Job Details: 05/29/2018

Customer complaint washer is making a loud noise in spin cycle and is leaking in the front out of the door, found hair and a soap streak built up not allowing door to seal properly, started rinse and spin, unit still dripping from the door, seal has a spot where it’s not meeting door, needs new bellow, during spin bearing can hear the bearing has failed, quoted customer for repair customer declined,

We serviced a

WFG515S0EB1 Whirlpool

Model Range

Near Maple Heights, OH 44137

Dan

Job Details: 05/29/2018

Customer complaint that right front burner is not lighting, Ignitor is arcing, cleaned up burner head, burner is lighting now, op test good ; Job Cmpltd,

We serviced a

MVWB765FW2 Maytag

Model Washer

Near Garfield Heights, OH 44125

Dan

Job Details: 05/29/2018

Customer complaint that clothes are not getting wet, ran diagnostics found f2e1(stuck key) error code, all keys are working, started normal wash cycle, unit filled to normal level and advanced to wash cycle, repeated for all water level settings, unit filled to correct level for all settings, unit is operating as designed, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent ; Job Cmpltd

We serviced a

MGDX655DW2 Maytag

Model Dryer

Near Parma, OH 44134

Jeff M

Job Details: 05/29/2018

Customer complaint that start button fell into console, confirmed, no damage to mounts or switch, reinstalled start button, op test good

We serviced a

ARG7303WW Amana

Model Range

Near Brook Park, OH 44142

Dan

Job Details: 05/29/2018

Customer complaint that oven is not heating enough, started bake for 350 degrees, ignitor glowed, bake burner lit, temperature after 20-25 minutes preheat time at 279, unit needs new control and oven temperature sensor , customer does not want repair ; ordrng 1 WP31864501 (cntrl-elec 216.90) and 1 WPY0314907 (sensor 84.86)

We serviced a

MVWB766FW1 Maytag

Model Washer

Near Brook Park, OH 44142

Dan

Job Details: 05/29/2018

Customer complaint that unit is dripping water inside, installed new water valve, op test good ;

We serviced a

WRT518SZFM00 Whirlpool

Model Refrigerator

Near Strongsville, OH 44136

Dan

Job Details: 05/29/2018

Customer complaint of loud buzzing sound, unit was unplugged when tech arrived, plugged unit in, found freezer section door not closing properly, bottom of door is hitting freezer section floor, raised freezer section door with shim, op test good ; used 1 WP487576 (NYLON SHIMMING WASHER)

We serviced a

WZF34X16DW00 Whirlpool

Model Freezer

Near North Royalton, OH 44133

Dan

Job Details: 05/29/2018

Customer complaint that unit s leaking, temperature at 13 degrees, found an olive lodged in drain tube preventing water to back up and leak out of top of drain tube, cleared, op test good ;

We serviced a

JES9860CAS02 Jenn-Air

Model Range

Near Parma, OH 44129

Dan

Job Details: 05/29/2018

Customer complaint that left front element is not heating, left front element is heating, unable to duplicate the problem, unit is operating as designed ; Job Cmpltd

We serviced a

MEDX700XW0 Whirlpool

Model Dryer

Near Broadview Heights, OH 44147

Dan

Job Details: 05/29/2018

Customer complaint of squeaking noises, confirmed, noise is coming from idler pulley, installed new idler pulley, op test good, customer has plastic style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; used 1 279640 (PULLEY-IDLER 21.10)

We serviced a

KUDP01ILBL6 Whirlpool

Model Dishwasher

Near Independence, OH 44131

Dan

Job Details: 05/29/2018

Customer complaint that detergent remains in dispenser after cycle, placed glasses upright in racks, started normal wash cycle, unit filled, glasses barely filled, unit needs new sump assembly , customer does not want repair ; ordrng 1 W10782773 (pump&motor 125.03)

We serviced a

KDFE104HPS0 Kitchenaid

Model Dishwasher

Near Kirtland, OH 44094

Brian M

Job Details: 05/29/2018

Cc that unit leaking suds Ran test cycle found tons sudes in tub OP TEST OK

We serviced a

MEDC215EW1 Whirlpool

Model Dryer

Near Willoughby Hills, OH 44094

Brian M

Job Details: 05/29/2018

Cc that unit will is not heating Found screws in terminal block loose Tightend terminal screws OP TEST OK

We serviced a

MEDX6STBW1 Maytag

Model Dryer

Near Cleveland, OH 44102

Macaulay G.

Job Details: 05/29/2018

Customer complaint dryer fills with water on steam option, started steam cycle with the 3 articles of clothing in the dryer, valve is not leaking and timer is working properly, unable to duplicate the problem, customer may want to use a medium to large load when using the steam cycle, left water mitigation mat, unit is operating as designed; Job Cmpltd

We serviced a

AMV2307PFS1 Amana

Model Microwave

Near Maple Heights, OH 44137

Corina B

Job Details: 05/29/2018

We serviced a

106.58179703 Kenmore

Model Refrigerator

Near Madison, OH 44057

Jeff M

Job Details: 05/29/2018

Cust unpluged the unit for a few days and the unit corrected itself i’m unable to determine an issue. Unit tested good

We serviced a

KDTE234GPS0 Kitchenaid

Model Dishwasher

Near Aurora, OH 44202

Robert A.

Job Details: 05/29/2018

Installed front panel, op test ok; Job Cmpltd

We serviced a

WRB322DMBW00 WHIRLPOOL

Model REFRIGERATOR

Near Avon Lake, OH 44012

Chad P.

Job Details: 05/29/2018

Found compressor inefficient. Evap is sweating and icing on the high side. Unit is able to defrost correctly. Excessive sweating and icing is cause of the hissing noise when the unit goes into defrost. Also ice is getting onto fan from higher then normal moisture levels in freezer section. Needs compressor replaced.

We serviced a

WRT518SZFM00 WHIRLPOOL

Model REFRIGERATOR

Near Westlake, OH 44145

Chad P.

Job Details: 05/29/2018

Found upper and lower doors not aligned. Corrected doors. Found evap fan dead and control frozen. Needs both replaced. ; ordrng 1 W11223729 (CONTROL) and 1 WP2315539 (FAN)

We serviced a

KSC24C8EYY02 KITCHENAID

Model REFRIGERATOR

Near Avon Lake, OH 44012

Chad P.

Job Details: 05/29/2018

Installed evap and filter. Charged unit. Op test ok. Advised 24 hrs for normal operations to resume. ; used 1 WPW10143759 (DRIER)

We serviced a

WGD4815EW2 WHIRLPOOL

Model DRYER

Near Westlake, OH 44145

Chad P.

Job Details: 05/29/2018

Adjusted striker. Door now closing better. Ran timed dry. Temps check good. Venting checks good. Soft ticking noise when unit started but it went away. Tech unable to determine where it was coming from. Advised to use as normal. Op test ok. ; Job Cmpltd

We serviced a

WRF535SWHZ00 WHIRLPOOL

Model FREEZER

Near Cleveland, OH 44111

Chad P.

Job Details: 05/29/2018

Found gap in gasket. Removed icing and steamed gasket. Advised to let gasket sit for about 20 min before using. Tech also leveled doors and tightened LH ff door handle. Op test ok. ; Job Cmpltd

We serviced a

NTW4516FW1 AMANA

Model WASHER

Near Avon, OH 44011

Brian B

Job Details: 05/29/2018

Found machine in flood mode, when plugged in, drain pump runs. Let run for 7 minutes, pump shut off. Checked pressure hose and drain hose. Checks ok. Reset power to machine, ran calibration and auto test. Op test ok.; Job Cmpltd

We serviced a

CAE2743BQ0 WHIRLPOOL

Model WASHER

Near Elyria, OH 44035

Brian B

Job Details: 05/29/2018

Used special tool (agi tamer balloon ) to remove agitator. Removed basket and replaced gearcase. Found belt worn and drive pulley with burnt rubber from belt. Replaced belt and pulley kit from t/s. No additional charges as est was already given. LS ok’d. Ran diag and auto test . Op test ok.; 1 W10721967 (PULLEY), and 1 WPW10006384 (BELT)

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