We serviced a
KUIX305ESS1 KITCHENAID
Model REFRIGERATOR
Near Shaker Heights, OH 44122
Corina B
Job Details: 01/02/2018
Replaced the control. Brought core back for return. Optest ng. Checked the water line to unit, good. Found the water valve is burnt. Will need a new valve. Called SM to order part. ; ordrng 1 W10897719 (WATER VALVE), schdld next appmnt for 1/16 TUE
We serviced a
KEBS207SSS04 KITCHENAID
Model WALL OVEN
Near Beachwood, OH 44122
Corina B
Job Details: 01/02/2018
CC that the top oven only gets to 240*, bottom oven works. Preheated oven to 350*, waited 25 min temp is bake element is not heating. Pulled unit out checked the bake element 0ohms. Will need a new bake element. Called SM to order part. ; ordrng 1 WPW10207398 (elmnt-bake), schdld next appmnt for 1/12 FR
We serviced a
WGD92HEFW0 WHIRLPOOL
Model DRYER
Near Concord Township, OH 44077
Corina B
Job Details: 01/02/2018
CC that there is a rattle when the dryer is running. Threw towels in the dryer for 15 min. Found the vibration is coming from the frame of the unit. Optest ok. ; Job Cmpltd
We serviced a
MRT118FZEM00 MAYTAG
Model REFRIGERATOR
Near Cleveland, OH 44109
Dan H
Job Details: 01/02/2018
13:43, Customer complaint that unit is not cooling, fresh food section temperature at 5t degrees, freezer section temperature at 50 degrees, unit is recieving correct power from supply, evaporator fan, condenser fan, and compressor are not running, unit needs new control; ordrng 1 W10869720 (contrl-box), schdld next appmnt for 1/9 TUE
We serviced a
WFG745H0FS1 WHIRLPOOL
Model RANGE
Near Cleveland, OH 44113
Dan H
Job Details: 01/02/2018
Customer complaint that bake burner lights and shuts right off, confirmed, main control is sending 120vac to dsi board, dsi board is not sending 8-18vdc to bake valve, bake valve ohms at 216ohms, unit needs new dsi board; ordrng 1 WPW10511278 (module-spk), schdld next appmnt for 1/9 TUE
We serviced a
NED4655EW1 AMANA
Model DRYER
Near Cleveland, OH 44109
Dan H
Job Details: 01/02/2018
Customer complaint that unit is not heating, confirmed, found unit missing a line of power from supply, advised customer that they need an electrician to correct power supply; Job Cmpltd
We serviced a
AMV2307PFS0 AMANA
Model MICRO OVEN
Near Maple Heights, OH 44137
Dan H
Job Details: 01/02/2018
Customer complaint of open/close door error, confirmed installed new switches and cams from customer stock, op test good ; Job Cmpltd
We serviced a
WFC310S0ES1 WHIRLPOOL
Model RANGE
Near Cleveland, OH 44120
Dan H
Job Details: 01/02/2018
Customer complaint that cooktop elements and bake and broil elements are not working, confirmed, found control not sending power to bake element, unit needs new control; ordrng 1 W11122536 (cntrl-elec), schdld next appmnt for 1/9 TUE
We serviced a
KBFS25EWWH7 KITCHENAID
Model REFRIGERATOR
Near Eastlake, OH 44095
Dan H
Job Details: 01/02/2018
Leak in system at filter drier, installed new filter drier, brought system into a 28” vacuum, watched 15 minutes, no change on gauges, recharged unit with 5oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; used 1 WPW10143759 (DRIER) from stock, Job Cmpltd
We serviced a
WMH73521CS6 WHIRLPOOL
Model MICROWAVE
Near Euclid, OH 44123
Corina B
Job Details: 01/02/2018
Replaced the harness. Optest ok. ; Job Cmpltd
We serviced a
WDT750SAHZ0 WHIRLPOOL
Model DISHWASHER
Near Mentor, OH 44060
Corina B
Job Details: 01/02/2018
Cust stayed since we left the unit is not leaking. Cust is going to keep the tub for a couple of months, to make sure it does not leak. Put a paper down for water marks. Optest ok. ; Job Cmpltd
We serviced a
MAYTAG WASHER
Model MVWB765FW0
Near Parma, OH 44129
Brian B
Job Details: 01/02/2018
CC that pillow case got caught under agitator. Removed agitator and placed on flat surface. Agitator is not warped or damaged. Gap is uniform. Advised customer to due satin pillowcases on delicate cycle and sheets on bedding cycle. All functions operating as designed . Optest ok..; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model NTW4516FW1
Near Cleveland, OH 44105
Brian B
Job Details: 01/02/2018
Cc loud banging noise when on spin. Removed loaner washer and installed customers washer, found washer to way off balance leaning to the rear left side . Adjusted feet to level out unit, Ran Diagnostics, ran auto test... OP TEST OK ; Job Cmpltd,
We serviced a
MAYTAG RANGE
Model MGR8650FZ0
Near Streetsboro, OH 44241
Robert A.
Job Details: 01/02/2018
Found light out, replaced bulb, op test ok; used 1 8009 (APPLIANCE BULB) from stock, Job Cmpltd,
We serviced a
MAYTAG REFRIGERATOR
Model MFI2570FEZ01
Near Streetsboro, OH 44241
Robert A.
Job Details: 01/02/2018
Found left door switch not closing fully, installed spacer, op test ok; used 1 WP2177331 (DOOR SPACER) from stock, Job Cmpltd,
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DSS2
Near Aurora, OH 44202
Robert A.
Job Details: 01/02/2018
Cc door not closing correct, found door hitting left side, leaning forward, leveled unit, door closing correct, op test ok Job Cmpltd,
We serviced a
WHIRLPOOL WALL OVEN
Model WOD51ECOAB04
Near Bainbridge, OH 44023
Robert A.
Job Details: 01/02/2018
Ran diognastics, no codes, ran auto test, all passed, set bake and timer, watched, tested several times, unable to duplicate, op test ok; Job Cmpltd
We serviced a
KENMORE WASHER
Model 796.41072310
Near Burton Township, OH 44021
Robert A.
Job Details: 01/02/2018
Installed drain pump, ran unit, op test ok; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,
We serviced a
KSSS36DWX01 kitchenaid
Model refrigerator
Near Kirtland, OH 44094
Chad P.
Job Details: 01/02/2018
Replaced evap assembly op test good
We serviced a
VED6505GW0 crosley
Model dryer
Near Cleveland, OH 44113
Chad P.
Job Details: 01/02/2018
Found neutral wire backed out of motor. Corrected. Op test ok. ; Job Cmpltd
We serviced a
WRT311FZDT00 whirlpool
Model refrigerator
Near Cleveland, OH 44109
Chad P.
Job Details: 01/02/2018
Found unit leaning forward. Both front rollers stripped. Unable to raise unit. Needs both replaced. ; ordrng 2 W10849386 (ROLLER)
We serviced a
GTWN4250D1WS ge
Model washer
Near North Royalton, OH 44133
Chad P.
Job Details: 01/02/2018
, Found fabric softener cup fell out of place. Corrected cup position. Op test ok. ; Job Cmpltd
We serviced a
AES17AWF speen queen
Model dryer
Near Geneva, OH 44041
Jeff M
Job Details: 01/02/2018
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
MED3500FW0 maytag
Model dryer
Near Geneva Township, OH 44041
Jeff M
Job Details: 01/02/2018
Customer was using the sensor dry with a large fleece blanket. I explained her how the sensors work in the machine. She told me she was timed dry in the unit worked fine. Fuses vents all we’re good unit tested good; Job Cmpltd
We serviced a
MGDB850YW1 maytag
Model dryer
Near Roaming Shores, OH 44084
Jeff M
Job Details: 01/02/2018
Installed new part unit op tested good. ; Job Cmpltd
We serviced a
MVWB850YW0 maytag
Model washer
Near Roaming Shores, OH 44084
Jeff M
Job Details: 01/02/2018
he bearings are failing in the washer. The lid is broken where the screw mounts through the plastic of the lid. ; ordrng 1 W10435302 (bearing) and 1 W10842963 (LID) and 1 WPW10178988 (RPS),
We serviced a
LGHB2867PF6A frigidaire
Model refrigerator
Near Painesville, OH 44077
Jeff M
Job Details: 01/02/2018
Ice maker is leaking where the water enters the icemaker from the filter needs new icemaker; ordrng 1 5303918493 (freezer ice maker)
We serviced a
WDT780SAEM1 WHIRLPOOL
Model DISHWASHER
Near Perry, OH 44081
Corina B
Job Details: 01/02/2018
CC that the unit is not washing the dishes and drying. Ran diag f7-1-No Heat f6-4- Float Switch Open. Found the rinse aid is empty. The pump and motor are not running, checked control 120v. Replaced the pump and motor. Optest ng. Will need a new control. Called GS to order part. Cust can install part. ; ordrng 1 W10854221 (cntrl-elec), used 1 WPW10605057 (PUMP AND MOTOR ASSY) from stock,
We serviced a
LGQ8000JQ4 WHIRLPOOL
Model DRYER
Near North Madison, OH 44057
Corina B
Job Details: 01/02/2018
Replaced the ignitor from t/s. Vacuumed the unit out. Optest ok. ; used 1 279311 (IGNITOR) from stock, Job Cmpltd
We serviced a
WHIRLPOOL WALL OVEN
Model WOC54EC7AS04
Near Lorain, OH 44053
Macaulay G.
Job Details: 12/29/2017
Replaced the oven control board. Tested to 350. Tests ok. Oven temp is accurate.; Job Cmpltd,
We serviced a
GE REFRIGERATOR
Model PDCS1NCYCRSS
Near North Ridgeville, OH 44039
Macaulay G.
Job Details: 12/29/2017
Found connector to icemaker was loose. Corrected issue.;
We serviced a
AMANA WASHER
Model NTW4516FW2
Near Olmsted Falls, OH 44138
Macaulay G.
Job Details: 12/29/2017
Found motor fault in diagnostics. Ran through drive system tests. Operating properly. Put into auto test, test completed ok. The noises they are hearing are from the agitation cycle, causing the clunking noise when it agitates back and forth.; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WTW8000BW0
Near Elyria, OH 44035
Macaulay G.
Job Details: 12/29/2017
, Ran washer through automatic diagnostics test. No error codes stored. Ran through auto test ok. Run is leaning more towards back right corner than it's supposed to. Right rear tension rod does not spring back the way it is supposed to. Office to order tension assembly.; ordrng 1 W10247710 (washer,suspension), schdld next appmnt for 1/9
We serviced a
MAYTAG WASHER
Model MVWB765FW0
Near Rocky River, OH 44116
Macaulay G.
Job Details: 12/29/2017
I let valve of washer checks ok. No damage to valve or threads. Found plumbers tape on threads of cold water inlet valve. Found pin hole in drain hose. Office to order drain hose for washer. Customer can install themselves, no need to return.; ordrng 1 W10826733 (drain
We serviced a
MAYTAG WASHER
Model MVWX600XW0
Near Avon Lake, OH 44012
Brian B
Job Details: 12/29/2017
Replaced listed parts ran calibration and auto test. OP Test Ok ; Job Cmpltd,
Near Bainbridge Township, OH 44023
Robert A.
Job Details: 12/29/2017
MAYTAG DISHWASHER MDB4949SDEFound middle spray arm brokenCust to install; ordrng 1 WPW10605345 (SPRAY ARM), saved tckt [SdLink\302487a.png],
We serviced a
WHIRLPOOL DRYER
Model LER8648PQ1
Near Chardon Township, OH 44024
Gail V.
Job Details: 12/29/2017
Found high limit open, replaced, op test okCust Has a foil and plastic accordian style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semi­rigid metal hose to prevent fire hazard.; used 1 279816 (CUTOFF41.15), and 1 SENIORDISCOUNT (SENIORDISCOUNT) from stock, , Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model MVWB835DW1
Near Bedford, OH 44146
Robert A.
Job Details: 12/29/2017
Installed gearcase asm, stator, rotor, cluch and harness, ran test 51, good, ran spin, good, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL DISHWASHER
Model PDB3600AWE
Near Aurora, OH 44202
Tim G.
Job Details: 12/29/2017
Complaint that the unit works but doesn’t fill. Checked unit and found no power to fill valve due to a failed timer. Checked the float switch and found it it working but the leads are discolored. Unit needs the switch and timer. ; ordrng 1 WP99002431 (timer) and 1 WP99002560 (switch- wa), schdld next appmnt for 1/9 TUE !,
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Mantua, OH 44255
Tim G.
Job Details: 12/29/2017
, Complaint that the unit just continues to run and doesn’t shut off. Found unit unplugged when arrived and tech applied power to find the drain pump running. Checked errors and found a F0E2 over suds condition. Cleared error and. Tested unit, op test good. Tech did find the lid loose at the left hinge. Tightened screws, op test good. Tech instructed on loading and detergent usage. ; Job Cmpltd,
We serviced a
WHIRLPOOL MICRO OVEN
Model WMH73521CS3
Near Bainbridge Township, OH 44023
Tim G.
Job Details: 12/29/2017
nstalled door and switches, op test good. ; Job Cmpltd,
We serviced a
KITCHENAID OTR MICROWAVE
Model KMHS120ESS4
Near Russell Center, OH 44072
Tim G.
Job Details: 12/29/2017
New door switches, op test good. ; Job Cmpltd, O-emld tckt [SdLink
We serviced a
WED9290FW0 WHIRLPOOL
Model DRYER
Near Cleveland, OH 44113
Corina B
Job Details: 12/29/2017
CC that the unit is scrapping the side of the case. Found a dent in the cabinet of the unit, which it's hitting the drum. Tried hitting the panel, dent is deep. Will need a new panel. Called GS to order part. ; ordrng 1 WPW10468495 (panel), schdld next appmnt for 1/9 TUE
We serviced a
KFFS20EYMS00 kitchenaid
Model refrigerator
Near Chardon, OH 44024
Jeff M
Job Details: 12/29/2017
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
WRX735SDBM00 WHIRLPOOL
Model REFRIGERATOR
Near Brooklyn, OH 44144
Dan H
Job Details: 12/29/2017
Customer complaint of ice build up on bottom of freezer section, found ice buildup common with evaporator drain tube clog, unit has duck bill style drain tube, unit needs new ptrap style drain tube and ice cleared, cleared ice, installed new drain tube, op test good ; used 1 W10619951 (TUBE-DRAIN) from stock, Job Cmpltd
We serviced a
MGR4452BDB MAYTAG
Model RANGE
Near University Heights, OH 44118
Corina B
Job Details: 12/29/2017
CC that the oven does not heat. Checked the wattage 2.3watts. Will need a new igniter. Used my t/s yesterday. Will need to order igniter. Called GS to order part. ; ordrng 1 12400035 (igniter,oven), schdld next appmnt for 1/9 TUE
We serviced a
MDB7749SAQ0 MAYTAG
Model DISHWASHER
Near Euclid, OH 44117
Corina B
Job Details: 12/29/2017
CC that the dishes on the top rack are not getting clean, the bottom rack is cleaning. Ran a normal load with 4 cups on the top rack. Cups did not fill with water. Checked the chopper blade and it's broken the screen is covered in food and found a toothpick. Will need a new pump and motor. Cust does not want to repair. ; Job Cmpltd,
We serviced a
WTW7300DW1 WHIRLPOOL
Model WASHER
Near South Euclid, OH 44121
Dan H
Job Details: 12/29/2017
Installed motor, rotor, and clutch, op test no good, called whirlpool techline spoke with Dave, suggested replacing gearcase again with complaint, file number 7720916003; ordrng 1 W10811956 (drum assy), schdld next appmnt for 1/9 TUE
We serviced a
WHIRLPOOL WASHER
Model WTW4880AW1
Near Streetsboro, OH 44241
Robert A.
Job Details: 12/29/2017
Cc not spinning out, Ran diognastics, no codes, ran recal gearcase noisy, needs gearcasePlease quote and order parts; ordrng 1 W11035749 (GEARCASE242.58), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, schdld next appmnt for 1/10 WED !,
We serviced a
JENN-AIR WALL OVEN
Model JJW2830DB00
Near Novelty, OH 44072
Gail V.
Job Details: 12/29/2017
Installed new control panel set to model number and tested, op test good. ; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWB765FW0
Near Rocky River, OH 44116
Macaulay G.
Job Details: 12/29/2017
I let valve of washer checks ok. No damage to valve or threads. Found plumbers tape on threads of cold water inlet valve. Found pin hole in drain hose. Office to order drain hose for washer. Customer can install themselves, no need to return.; ordrng 1 W10826733 (drain
We serviced a
WHIRLPOOl RANGE
Model WEG745H0FS0
Near North Olmsted, OH 44070
Macaulay G.
Job Details: 12/29/2017
Display for control is not turning on, fan is constantly running, and light is constantly on. Getting voltage to display but no illumination. Fan and light receiving power though nothing was touched. Office to order control board and user interface.; ordrng 1 W10885069 (cntrl-elec) and 1 WPW10603098 (cntrl-elec), schdld next appmnt for 1/10 WED !,
We serviced a
AMANA REFRIGERATOR
Model AFD2535DEW4
Near Berea, OH 44017
Macaulay G.
Job Details: 12/29/2017
Refrigerator and freezer not staying cold. Heard thermal over load on start device trip. Put amp probe on refrigerator. When trying to start, it pulls 9.5 amps, indicating a locked rotor. Customer wants repairs done. Office to order compressor. ; ordrng 1 W10160407 (compressor), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Cllctd $520.00 CC Ref # 946391209, schdld next appmnt for 1/9 TUE !,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SMBW00
Near Berea, OH 44017
Macaulay G.
Job Details: 12/29/2017
Found back cover causing vibrations. Used foam tape to fix issue.; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW
Near Avon, OH 44011
Brian B
Job Details: 12/29/2017
, Cc water leaking. Found control panel pulled apart , the water valve was broken, also left hand and right hand control panel side covers broken. Lifted lid and found lid lock switch broken. Office to order parts ; ordrng 1 W10838613 (LID LOCK LATCH) and 1 W11038711 (WATER VALVE) and 1 WPW10520780 (RIGHT SIDE COVER) and 1 WPW10520782 (LEFT SIDE COVER), schdld next appmnt for 1/9 TUE !, saved tckt [SdLink\302574a.png], saved tckt [SdLin
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDEM01
Near Avon, OH 44011
Brian B
Job Details: 12/29/2017
CC that doors are not sealing. Found left French door liner separated and bowed causing top of door to not seal. Also, cc that lights are not working. All led lights and door switches are working. Will need new left French door. Office to order part.; ordrng 1 LW10735693 (LEFT DOOR), schdld next appmnt for 1/16 TUE !,
We serviced a
KHMS2050SSS0 KITCHENAID
Model MICROWAVE
Near North Royalton, OH 44133
Chad P.
Job Details: 12/29/2017
Found lower door switch in the open position. Corrected. Op test ok. ; Job Cmpltd
We serviced a
WRF535SWHZ00 WHIRLPOOL
Model REFRIGERATOR
Near Brooklyn, OH 44144
Chad P.
Job Details: 12/29/2017
WRF535SWHZ00
We serviced a
WRT314TFDW00 WHIRLPOOL
Model REFRIGERATOR
Near Brooklyn, OH 44144
Chad P.
Job Details: 12/29/2017
, Found hole in the condenser. Condenser got crushed. Needs condenser and drier replaced. Big job. 3 job count. Cf tech. ; ordrng 2 2258452 (spacer)s and 1 W10843121 (DRIER) and 1 WPW10219348 (CONDENSER )
We serviced a
RED4516FW0 ROPER
Model DRYER
Near Mentor, OH 44060
Jeff M
Job Details: 12/29/2017
The fan in the rear came on threaded off the shaft of the motor. Rethreaded the fan back onto the shaft of the motor tested good; Job Cmpltd
We serviced a
WTW5000DW1 WHIRLPOOL
Model WASHER
Near Mentor, OH 44060
Jeff M
Job Details: 12/29/2017
Installed new part unit op tested good ; Job Cmpltd
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2290VTB5
Near Kent, OH 44240
Robert A.
Job Details: 12/29/2017
Found i/m stopped at 12oclock, no power to i/m, needs switch and poss i/m; ordrng 1 12002646 (SWITCH) and 1 W10889233 (I/M), schdld next appmnt for 1/9 TUE ! [**],
We serviced a
JENN-AIR DISHWASHER
Model JDB8500AWX1
Near Kent, OH 44240
Robert A.
Job Details: 12/29/2017
Installed bottom rack, top rack needs more pieces; ordrng 2 W10194862 (FLOD TINE)s and 2 W10669975 (CUP SHELF)s, schdld next appmnt for 1/9 TUE !,
We serviced a
JENN-AIR WALL OVEN
Model JJW2830WS02
Near Kent, OH 44240
Robert A.
Job Details: 12/29/2017
Checked rack, failed, installed kit, op test okRan diognastics f1e1 internal failure, f1e0 ui failure, connections/power good, needs manager and ui 5yr partsTalked w/la; ordrng 1 W10617329 (UI) and 1 WPW10292568 (MANAGER), schdld next appmnt for 1/9 TUE ! [**],
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM2
Near Brimfield Township, OH 44240
Robert A.
Job Details: 12/29/2017
Installed ui and c/b, tested unit, op test okOfr 2500001762; Job Cmpltd,
We serviced a
WHIRLPOOL RANGE
Model WFE320M0ES0
Near Brimfield Township, OH 44240
Robert A.
Job Details: 12/29/2017
Installed clock, no power available to test, op test ok; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Brimfield Township, OH 44240
Robert A.
Job Details: 12/29/2017
Ran diagnostics, off bal load, ran test 51, good, op test okOfr 2500001766; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Chagrin Falls, OH 44023
Robert A.
Job Details: 12/29/2017
Cc will fill with water and do nothing, Found unit set on presoak, turned off, ran diagnostics, low water flow, cleaned valve filters, ran recal, good, started normal cycle, good, op test ok; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near University Heights, OH 44118
Tim G.
Job Details: 12/29/2017
Complaint that the customer washed a dress shirt and the collar straightener came out. Found the straightener between the washplate and the basket. Removed, op test good. Per the entitlement this falls in the 30 day customer ed. ; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WTW5600XW3
Near Kent, OH 44240
Tim G.
Job Details: 12/29/2017
Complaint that the unit is not spinning out. Checked unit for errors and found a F7E7 motor not able to reach target rpm F7E1 basket speed sensor fault. Spun basket by hand and found to spin good. Replaced the actuator and ran a recal cycle, op test good. Cleared the previous errors and ran a drain and spin, op test good. ; used 1 WPW10006355 (ACTUATOR 57.13) from stock, , Job Cmpltd,
We serviced a
JENN-AIR RANGE
Model JDS1750FP0
Near North Olmsted, OH 44070
Macaulay G.
Job Details: 12/29/2017
Could not replicate issue. ; Job Cmpltd,
We serviced a
AMANA RANGE
Model AGR6303MFB0
Near Cleveland, OH 44135
Macaulay G.
Job Details: 12/29/2017
Found that oven looses temp after it preheats. Installed ground wire to burner and tightened all screw to the burner and spark igniter. Informed customer that their outlet is not properly grounded and needs to be replaced. ; Job Cmpltd,
We serviced a
MAYTAG DRYER ELE
Model MEDB835DW4
Near Parma, OH 44129
Macaulay G.
Job Details: 12/29/2017
Found L1 or L2 and neutral are reversed. Customer will need an electrician to repair.; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF954CIHZ00
Near Bay Village, OH 44140
Macaulay G.
Job Details: 12/29/2017
Temperatures in refrigerator are below what is set. Check in diagnostics and found that thermistors are showing temps in low 30's, are what the temperatures were when I arrived, even though it was set for 40 degrees. Also, not all segments in UI are lit when supposed to. Office to order electronic control and user interface.; ordrng 1 W10865372 (ELECTRONIC CONTROL) and 1 W10889614 (panel-ui), schdld next appmnt for 1/8 MON 8-11,
We serviced a
MAYTAG WASHER
Model MHW5500FW1
Near Brook Park, OH 44142
Macaulay G.
Job Details: 12/29/2017
Customer explained that the only cycle that would not dispense hot water when set to do so, was the normal cycle. Set washer to normal cycle with extra hot water. Dispensed only cold water. Office to order main control board. ; ordrng 1 W11211884 (MAIN CONTROL BOARD), schdld next appmnt for 1/8 MON 1-4,
We serviced a
WHIRLPOOL DISHWASHER
Model ADB1300AFW0
Near Parma, OH 44134
Macaulay G.
Job Details: 12/29/2017
, Door latch strike is missing and so are both retainer clips for bottom panel. Office to order two retainer clips and one door latch strike.; ordrng 1 WP8580309 (door latch strike) and 2 WPW10503549 (retainer)s, schdld next appmnt for 1/8 MON 8-11,
We serviced a
WHIRLPOOL WASHER
Model GHW9100LW2
Near Parma, OH 44129
Macaulay G.
Job Details: 12/29/2017
, Replaced both boards. New ccu is working properly but new electronic control is causing display to cycle through different digits on display. Put old electronic control back in washer. Office to order electronic control and user interface board.; ordrng 1 WP8181905 (cntrl-elec) and 1 WP8182221 (cntrl-elec), schdld next appmnt for 1/5 FRI !, O-emld
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM14
Near Brecksville, OH 44141
Macaulay G.
Job Details: 12/29/2017
Checked led wiring through refrigerator. Checked all wiring to boards. No issues. Found severed wires in top of refrigerator compartment. Remade connection. Light function properly now.; Job Cmpltd,
We serviced a
WHIRLPOOL DRYER
Model LGR8620PG0
Near Brecksville, OH 44141
Macaulay G.
Job Details: 12/29/2017
Ran dryer and check vent. Vent has proper air flow outside. Allowed for dryer to cycle on and off at least 5 times. Flame lit every time and burned properly. Vent behind dryer was partially blocked. Corrected issue.; Job Cmpltd
We serviced a
WHIRLPOOL DISHWASHER
Model WDT780SAEM1
Near Brecksville, OH 44141
Macaulay G.
Job Details: 12/29/2017
Customer bottom rack needs the wheels. Tops were going bad as well so I replaced the top adjusters. Office to order Bottom rack wheels.; ordrng 1 W10195416V (dish rack wheel), schdld next appmnt for 1/4 THU 3
We serviced a
MER5775RAB WHIRLPOOL
Model RANGE
Near Richmond Heights, OH 44143
Dan H
Job Details: 12/29/2017
Installed new control, op test good ; Job Cmpltd
We serviced a
MAYTAG DISHWASHER
Model MDB4709AWB1
Near Cleveland, OH 44106
Brian B
Job Details: 12/29/2017
No response from key panel 120volts on control board. Ran panel test, control started drain pump. Per tech sheet, replace panel... Office to order or call insurance company . Cust wants part to be delivered to diff address added address to Notes; ordrng 1 W10810390 (PANEL), schdld next appmnt for 1/8 MON !
We serviced a
WHIRLPOOL WASHER
Model WTW8040DW3
Near Rocky River, OH 44116
Brian B
Job Details: 12/29/2017
Replaced broken suspension rods. Ran diag, no codes. Ran test cycle. Optest ok.; Job Cmpltd, saved tckt [SdLink\302551a.png], saved
We serviced a
MAYTAG WASHER
Model MVWB765FW0
Near Rocky River, OH 44116
Brian B
Job Details: 12/29/2017
Ran Diagnostics f5e2, f5e3 , lid lock fault found broken lid lock and bezel office to order parts will R/S Cust .... Put. Customer on cancellation list ; ordrng 1 W10810403 (LID LOCK) and 1 W10854524 (BEZEL ), schdld next appmnt for 1/8 MON !,
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017FW
Near Lakewood, OH 44107
Brian B
Job Details: 12/29/2017
, Replaced intermittent interlocks and switches. Tested unit. Op test ok.; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC302EPA00
Near Lakewood, OH 44107
Brian B
Job Details: 12/29/2017
Customer complained that the fridge was sounding an alarm, found door alarm going off and that the left hand door was not aligned properly due to floor not being leveled. Placed a wood shim under the right rear wheel and added a washer from T/S to the bottom left hand hinge. Op Test Ok; used 1 487576 ([Alt for WP487576]) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WET4027EW0
Near Cleveland, OH 44103
Brian B
Job Details: 12/29/2017
Customer complain ... loud noise when spinning, found tub not sitting correctly on suspension plate. Removed top and front covers, lifted transmission to rotate suspension plate back into place, OP Test Ok; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model MVWX655DW
Near Cleveland, OH 44108
Brian B
Job Details: 12/29/2017
Verified that machine came from aaron’s.. still under aaron’s warr. Connected rented washer back up. Ran diag, lid lock fault, and no fill fault. Leveled machine. Hot water is turned off due to leak in Cust plumbing. Advised Cust to leave on tap cold until plumbing is fixed. Ran manual diag, lid lock is operating. Ran calibration and auto test, and normal cycle, Optest ok.; Job Cmpltd,
We serviced a
KITCHENAID DISHWASHER
Model KDHE404DSS0
Near Chesterland, OH 44026
Robert A.
Job Details: 12/29/2017
Ran diognastics, 9-1 diverter not finding position, 6/6 cold water, 3/3 owi shortedm checked connections, water temp 70 deg, diverter just clicking, reset drain hose, Needs owi and sump asm; ordrng 1 WPW10554963 (SUMP) and 1 WPW10705575 (OWI), schdld next appmnt for 1/8 MON ! [**],
Near South Russell, OH 44022
Robert A.
Job Details: 12/29/2017
MAYTAG DISHWASHER Ohmed disp motor, ng 2900 ohms, replaced, ran unit no power to disp, needs timer; ordrng 1 99001498 (TIMER), schdld next appmnt for 1/5 FRI !
We serviced a
EW30EF65GSH ELECTROLUX
Model RANGE
Near Madison, OH 44057
Jeff M
Job Details: 12/29/2017
Display is not functioning it is partially lit. The tech sheet recommends to check the ribbon harness for continuity test and good the tech sheet recommended to replace the ECES 30 ; ordrng 1 316576410 (board-esec "a" bac),
We serviced a
KSDB900ESS1 KITCHENAID
Model RANGE
Near Mentor, OH 44060
Jeff M
Job Details: 12/29/2017
The unit naturally has a long cool down cycle. That was the customers complaint nothing to do with the meat probe. Unit tested fine had no saved related air codes except for Stuckey; Job Cmpltd
We serviced a
WGG555S0BS06 WHIRLPOOL
Model RANGE
Near Independence, OH 44131
Chad P.
Job Details: 12/29/2017
Ran both ovens at 350f. Upper oven about ten to low. Calibrated. Lower ovens temps checks good. Ran broil a few times and it did not fail to ignitor or operate correctly. No stored faults. Reset control and tested again. Both ovens check good. Advised to use as normal. Op test ok. ; Job Cmpltd
We serviced a
JDS9860CDS02 JENN-AIR
Model RANGE
Near Kirtland, OH 44094
Corina B
Job Details: 12/29/2017
CC that the oven is not heating to temp. Heated oven to 350* waited 30 min. Temp is at 350*. Advised cust to wait 10-15 minutes after the buzzer to insert the food. Optest ok. ; Job Cmpltd
We serviced a
WDF330PAHW0 WHIRLPOOL
Model DISHWASHER
Near Willoughby, OH 44094
Corina B
Job Details: 12/29/2017
CC that the unit is not cleaning the dishes. Ran diag 4-3- Motor Not Running, 7-1-No Heat. The pump has 120v. Will need a new pump and motor. Called GS to order part. ; ordrng 1 W11025157 (MOTOR SUMP), schdld next appmnt for 1/9 TUE
We serviced a
WRF757SDEM01 WHIRLPOOL
Model REFRIGERATOR
Near Concord Township, OH 44060
Dan H
Job Details: 12/29/2017
Customer complaint that unit is making ice slow, ran ice maker diagnostics found e5(bad ice maker thermistor) error code, ran harvest ice maker test!ice maker making very loud noises, unit needs new ice maker ; ordrng 1 W11188383 (ice maker ), schdld next appmnt for 1/8 MON
We serviced a
WRS571CIDM01 WHIRLPOOL
Model REFRIGERATOR
Near Mentor, OH 44060
Corina B
Job Details: 12/29/2017
CC that the food is freezing in the ff. Ff 32 ff 0. The damper door opens and closes. Settings at 38* for the ff. Replaced the thermistor from t/s. Optest ok. ; used 1 W10902214 (THERMISTOR) from stock, Job Cmpltd
We serviced a
GFSS6KKYESS GE
Model REFRIGERATOR
Near Mentor, OH 44060
Corina B
Job Details: 12/29/2017
Replaced the drain pan. Steamed out drain hole with steamer, vacuum and air compressor. There is something blocking the drain line from draining the water. Optest ng ; Job Cmpltd
We serviced a
KBFS25EWWH7 KITCHENAID
Model REFRIGERATOR
Near Eastlake, OH 44095
Dan H
Job Details: 12/29/2017
Recovered refrigerant, installed compressor and filter drier, brought system into a 28” vacuum, watched 15 minutes, no change on gauges, recharged unit with 5oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; Job Cmpltd
We serviced a
WED4815EW1 WHIRLPOOL
Model DRYER
Near Seven Hills, OH 44131
Chad P.
Job Details: 12/29/2017
Found venting restricted. Advised on venting and to change out plastic with metal as it’s a fire hazard. Clear d venting as best as possible. Op test ok. ; Job Cmpltd,