Service History 116 - Fred's Appliance

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BW2

Near Elyria, OH 44035

Gabriel P

Job Details: 02/13/2023

Unit need all four burners and caps also It will not show on disclaimer that is under one year warranty will need receipt office contact landlord ; ordrng 2 WPW10183368 (Cap)s and 1 WPW10183369 (Cap) and 1 WPW10183370 (Cap) and 2 WPW10515455 (Burner left and right front)s and 1 WPW10515454 (Burner head) and 1 WPW10515453 (Burner head)

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Elyria, OH 44035

Gabriel P

Job Details: 02/13/2023

Found unit not getting 240 need electrician

We serviced a

KITCHENAID RANGE

Model KFGG504KPS0

Near North Ridgeville, OH 44039

Angel

Job Details: 02/13/2023

"Cc that unit the knobs and bezels the finish is wrinkling up. Verified and confirmed made sure unit had no error codes to make sure the cooling fan is good pr any errors with overheating but no error codes were found also made sure that the oven seal was good and it was. Turned on oven and showed the customer that the heat vents through the top of the door as well right under the knobs and bezels and the bezels being plastic the finish after time with the heat starts wrinkling up so I called tech line spoke with Leon explained issue and stated that if the seal is good and venting properly and the cooling fan is good customer will need the knobs replaced and there is no service pointer on issue. Gave estimate to customer and stated they will think about it.; ordrng 1 W10814133 (Bezel) and 5 W11030413 (Knob)s, used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Madison, OH 44057

Dan H

Job Details: 02/13/2023

"Customer complaint that unit is not cooling, found evaporator frozen solid, unit needs new defrost thermostat harness, part is out of stock so not scheduling return appointment ; ordrng 1 W11650660 (Heater/harness)"

We serviced a

MAYTAG WASHER

Model MVWB835DW3

Near Seven Hills, OH 44131

David R

Job Details: 02/10/2023

"Metal shafting that is on washplate is corroded to gearcase. Tried all ways to try to get off. Will not cut off as well. Will need tub and basket as well with parts that go to them. Ordering parts needed. Tub, basket, filter, screw and spanner nut. ** 3 job count. ; ordrng 1 W10811960 (Basket) and 1 W10909670 (Spanner nut) and 1 WPW10215093 (Filter) and 1 WP8533928 (Screw) and 1 W11219115 (Outer tub)"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Chesterland, OH 44026

Joe O

Job Details: 02/10/2023

"Cc: not spinningFound hub stripped. Attempted to pull agitator. Agitator bolt seized in gear case. Needs tub, basket, agitator, agitator bolt, gear case, filter, screws, and hubTub and basket show under 10 year part only warrantyCustomer does not want to repair at this time; ordrng 1 W11219115 (Tub) and 1 W10752719 (basket) and 6 WP8533953 (screw)s and 1 W10528947 (drive hub kit) and 1 W11568797 (Filter) and 1 WP8533928 (screw) and 1 W11550891 (Agitator) and 1 W10752187 (screw) and 1 W11454734 (Gear case), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVWC465HW4

Near Lorain, OH 44055

Angel

Job Details: 02/10/2023

Cc that there was water everywhere they had to shut the valves off. Verified and found that the inlet valve cracked replaced inlet calve and tested unit to make sure the control was good and it was opt test ok.

We serviced a

AMANA WASHER

Model NTW4516FW4

Near Parma, OH 44134

David R

Job Details: 02/10/2023

"Replaced control board. Had to also replaced capacitor and actuator. Ran test diagnostics, good. Ran calibration. Good. Op Test Ok.; used 1 W10913953 (ACTUATOR), and 1 W11395618 (CAPACITOR) from stock"

We serviced a

MAYTAG REFRIGERATOR

Model RTF1900CAL

Near Fairview Park, OH 44126

Gabriel P

Job Details: 02/10/2023

Advise to monitor unit working

We serviced a

GE RANGE

Model JGB850EEF3ES

Near Chesterland, OH 44026

Joe O

Job Details: 02/10/2023

Cc: upper oven not heatingFound no amp draw on igniter. Tested voltage. Receiving proper power. Needs igniter. Replaced igniter. Ran test bake. Op test ok; used 1 12400035 (IGNITER55.12) from stock

We serviced a

WHIRLPOOL WASHER

Model GHW9100LW

Near Aurora, OH 44202

Brian M

Job Details: 02/10/2023

Customer needs bellow installed Customer had self ordered part but ordered wrong part ; ordrng 1 WP8181850 (bellow) and 1 SHIPPING (shipping and handling)

We serviced a

MAYTAG WASHER

Model MVWB400VQ0

Near North Olmsted, OH 44070

Angel

Job Details: 02/10/2023

"Cc that unit when you try to change the cycle on the knob it will not let you select it or it will just skip. Tried resetting the unit and testing it but still having the same issue unit will need ui replaced gave customer estimate and state they will rather buy new; ordrng 1 WPW10051111 (Ui control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Willoughby Hills, OH 44094

Dan H

Job Details: 02/10/2023

"Customer complaint that upper rack will not pull out, confirmed, found adjuster wheel outside of track, removed upper rack, no damage, reinstalled, op test good"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Euclid, OH 44123

Jason N

Job Details: 02/10/2023

Installed main control. Ran auto test cycle. All functions passed. Op test good.

We serviced a

SAMSUNG DRYER

Model DVE50M7450WA3

Near Euclid, OH 44119

Jason N

Job Details: 02/10/2023

"Cc unit not heating Checked power into unit, good at 242v. Checked all thermals, found heater element open. Quoted customer replacement. Customer declined repair, estimate only. ; ordrng 1 DC97-14486A (Heater assembly)"

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH31017HS09

Near Seven Hills, OH 44131

Angel

Job Details: 02/10/2023

Cc that light for the cooktop was burnt out. Verified and it shorted will need bulb replaced made sure the socket was good and it was customer will install dont need to return.; ordrng 1 8206232A (Bulb)

We serviced a

WHIRLPOOL DISHWASHER

Model DWU9200AAX

Near Fairview Park, OH 44126

Gabriel P

Job Details: 02/10/2023

"Gasket is wearing out ordering ; ordrng 1 WP902894 (Gasket), used 1 SHIPPING (shipping and handling), from stock"

We serviced a

WHIRLPOOL WASHER

Model LSQ9610LW0

Near Garfield Heights, OH 44125

Angel

Job Details: 02/10/2023

Cc that unit is not spinning out correctly. Took off case and found gear case leaking. Also the base on the bottom where the support spring inserts the hole is worn so its enlarged more than what its supposed too will need the base replaced also the tub seal and clutch as well.; ordrng 1 280184 (Support) and 1 3360629 (Gearcase) and 1 285785 (Clutch) and 1 285753A (Coupling) and 1 W10814296 (Seal) and 1 285771 (Base)

We serviced a

KENMORE REFRIGERATOR

Model 253.78973801

Near Beachwood, OH 44122

Manny

Job Details: 02/10/2023

"Replaced thermostat, set unit to recommend, opt test ok"

We serviced a

JENN-AIR RANGE

Model JJW2730DS02

Near Beachwood, OH 44122

Manny

Job Details: 02/10/2023

"Replaced control, ran bake test opt test ok took core for return"

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC1

Near Streetsboro, OH 44241

Brian M

Job Details: 02/10/2023

Cc unit dispenses to much soap No way to determine how much is to much But found dispenser giving abnormal readings for levels Pulled and cleaned dispenser Used diagnostics to verify functions Set soap to 4x per manual Advised to watch

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ0

Near Lakewood, OH 44107

Angel

Job Details: 02/10/2023

Cc that unit is leaking from the front of the door in the middle. So I took off front panel and started unit and it would fill pause fill and by the third time it would have so much water it would start to splash from the bottom off door so I verified and found that customer had the supply line coming from the basement directly from the main hot water line with a regular size washer hose and had at lot of pressure. So I turned down the pressure on the valve to see if it would still have the same issue and it fixed the issue unit stopped leaking it had so much pressure that the unit would receive more water than its supposed to causing it to leak opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDW09

Near South Euclid, OH 44121

Manny

Job Details: 02/10/2023

"Replaced FZ door, opt test ok"

We serviced a

AMANA WASHER

Model NTW4516FW4

Near Ravenna, OH 44266

Brian M

Job Details: 02/10/2023

Cc ever time valve kicked on unit would shut off Verified issue Replaced control Ran test again OP Test Ok

We serviced a

JENN-AIR MICROWAVE

Model JMW3430WP02

Near Bay Village, OH 44140

Angel

Job Details: 02/10/2023

Replaced console had customer test it out herself to see if it would do anything she said it was doing when she would use it and everything functioned as should opt test ok.

We serviced a

JENN-AIR FREEZER

Model JBZFL30IGX00

Near Kirtland, OH 44094

Dan H

Job Details: 02/10/2023

"Customer complaint that unit is leaking, confirmed, found water leaking from supply line connection, tightened, op test good"

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near Jefferson, OH 44047

Dan H

Job Details: 02/10/2023

"Customer complaint that unit is not completing cycles, started normal wash cycle, unit filled and began washing, unable to duplicate the problem , unit is operating as designed"

We serviced a

WHIRLPOOL WASHER

Model WFW5605MW0

Near Cleveland, OH 44110

Jason N

Job Details: 02/10/2023

"Cc unit did not complete cycleCustomer stated the unit stayed on 1 min at the end of the cycle. She unplugged it and ran another cycle and it worked after. Ran diagnostics, no codes stored. Ran auto test cycle. All functions passed. Ran drain and spin cycle. No issues found with unit at this time."

We serviced a

GE DRYER

Model GTDP490GD2WS

Near Gates Mills, OH 44040

Joe O

Job Details: 02/10/2023

Installed bearing kit. Tested. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ04

Near Wickliffe, OH 44092

Joe O

Job Details: 02/10/2023

Installed damper. Tested. Op test ok

We serviced a

WHIRLPOOL WASHER

Model MVW7230HW0

Near Rocky River, OH 44116

Gabriel P

Job Details: 02/10/2023

"Customer show me ripped clothes that unit cause notice cabinet is dented pretty bad do to and off balance load check jocks there good ran diagnostic for error code f0e3 overload and f0e5 off balance load the parts that she would need to repair is agitator wash tub and cabinet customer will contact maytag so they can cover for repair ; ordrng 1 W10677265 (Cabinet) and 1 W11550891 (Agitator) and 1 W11178227 (Tub), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Willoughby, OH 44094

Joe O

Job Details: 02/10/2023

Installed gear case. Ran auto test and calibration. Ran drain and spin. Unit is spinning. Op test ok

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHB4

Near Jefferson, OH 44047

Dan H

Job Details: 02/10/2023

"Customer complaint that unit is not cleaning dishes properly,placed glasses upright in racks, ran test cycle, no error codes, unit filled and began washing, incoming water temperature at 91 degrees, glasses filled, unit is operating as designed , advised customer to run hot water in sink before starting"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS04

Near Mentor, OH 44060

Joe O

Job Details: 02/10/2023

Installed evap fan. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRQA59CNKZ01

Near East Cleveland, OH 44112

Manny

Job Details: 02/10/2023

"Replaced valve and steamed fill tube, opt test ok"

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Geneva, OH 44041

Dan H

Job Details: 02/10/2023

"Customer complaint that unit stopped mid cycle, lid is locked, cannot get pic of model/serial tag, no buttons responding on user interface, 120 vac to control, diagnostics led is out, unit needs new control. Customer does not want repair; ordrng 1 W11419171 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WFW6620HC2

Near Geneva, OH 44041

Dan H

Job Details: 02/10/2023

"Installed new dispenser, op test good , bellow is not needed"

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS4

Near Columbia Station, OH 44028

David R

Job Details: 02/10/2023

"No POP customer said whirlpool should have sent all info over, new house 10 months living in house. Cc knobs loose, valves look good, not bent, would replace knobs, maybe loose on inside. Cc door is coming apart and having gaps. Tape that holds the seal and door is coming apart. Putting parts customer needs. Knobs, door, trim. Do not order parts till Warranty sent or verified.. Called techline to see if anything can be done to help with gap., replace bracket kit as well; ordrng 4 WPW10339442 (Knobs)s and 1 W11178521 (Nameplate) and 1 W11176456 (Door) and 1 W11105139 (Trim) and 2 W10883496 (Bracket kit)s"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HWH00

Near Painesville, OH 44077

Joe O

Job Details: 02/10/2023

Found freezer and upper lights out. Replaced led modules. Op test ok

We serviced a

GE DRYER

Model GTDN500EM1WS

Near Pepper Pike, OH 44124

Jason N

Job Details: 02/10/2023

"Cc unit not drying clothesRan dryer op test, good heat and tumble. Checked airflow at vent outlet. Found outlet to be 80% blocked. Cleared blockage. Airflow restored. Op test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRQA59CNKZ00

Near Chagrin Falls, OH 44022

Jason N

Job Details: 02/10/2023

"Cc unit not cooling Customer stated FF section gets too warm. Ran diagnostics, thermistors tests, fan tests and damper operation all checked good. Ff section reading 37 degrees. Found service pointer W11512008A for low cool/warmer temperatures in ff section. If all checks are good, replace ACU with updated software. ; ordrng 1 W11455229 (ACU)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Parma Heights, OH 44130

Gabriel P

Job Details: 02/10/2023

Replace dispenser and control opt test ok

We serviced a

MAYTAG WASHER

Model MVWP575GW0

Near University Heights, OH 44118

Jason N

Job Details: 02/10/2023

"Installed gearcase and shifter. Ran auto test and calibration. All functions passed, op test good."

We serviced a

KITCHENAID MICROWAVE

Model KOCE900HBS02

Near Cleveland, OH 44121

Jason N

Job Details: 02/10/2023

"Installed console. Powered unit on, op test no good, unit still displaying f6e9 fault. Called wp techline, Leon, will send file for review as non repairable unit."

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS1

Near University Heights, OH 44118

Marie V

Job Details: 02/10/2023

"Replaced door seal. Tested unit. Showed cust, no leaks. Op test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KBFS25EWBL7

Near Middleburg Heights, OH 44130

Marie V

Job Details: 02/10/2023

"Cc that the ice is building up again. Verify seal and liner all good. Explain cust that if door is always close and still getting some frost theres a insulation issue. They asked about a new seal. Showed cust they dont want to continue with repair. Also removed door and showed cust that the door and gasket plus rails are all working properly. No gaps on fresh food section either. Took pics. Op test ok; ordrng 1 W10436252 (Gasket), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model EC3JHAXRS00

Near North Olmsted, OH 44070

Marie V

Job Details: 02/10/2023

"Cc that the unit is not making ice. They replaced ice maker but still not working. Theres ice on the new ice maker but ice maker is not getting any voltage. Called BJu it has sensor for ice. Is not working properly. Will need sensor. Cust will buy and install.; ordrng 1 W10757851 (Sensor), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FBS01

Near Avon Lake, OH 44012

Angel

Job Details: 02/10/2023

"Replaced ice maker, both uis and main board ran diagnostics and got the ice maker to cycle and it passed and also ran a fill test and passed opt test ok."

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Columbia Station, OH 44028

David R

Job Details: 02/10/2023

"Cc unit was not cooling, no lights on in the fridge, no fans working. Customer said unit did start to work back after a couple days, said he moved unit out a half in or so from wall, reset power to unit. As for now, temp reads 0 in FZ, items in FZ are cold and frozen. Temp in FF reads about 38/39*. All good in FF good, ice on door being made. No water in deli drawer, connections good. Checked SPs, nothing pertaining. No frost build up or anything. Went into diagnostics, test 3 all fans working. Test 15, ice level sensor is working correctly. Test 36 ice box fan working, test 37 thermistor pass. No ice maker error codes, icemaker cycled. Called for water. Reset power to unit for over 1 min. Good. As of now, all functions working correctly. Op Test Ok."

We serviced a

MAYTAG WASHER

Model MVWC565FW3

Near Strongsville, OH 44136

Gabriel P

Job Details: 02/10/2023

"Replace gearcase and actuator and cam ,opt test ok"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHB0

Near Avon Lake, OH 44012

Angel

Job Details: 02/10/2023

"Cc that unit is not washing there dishes. Ran unit and it fills and drains but not wash made sure connections were good and they were checked at main board and hood as well unit will need pump motor replaced. Gave customer estimate and stated he would rather go out and try to find a new unit ; ordrng 1 W11087376 (Pump), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVWC415EW1

Near Geneva, OH 44041

Dan H

Job Details: 02/10/2023

"Customer complaint of burning electrical smell, ran diagnostics no error codes found, inspected control, no burn marks on control, ran test cycle lid locked, valves opened, unit is not agitating properly, shifter is not working, pulley has been rubbing against the pulley shield, unit needs new shifter and pulley shield, and cam kit, called whirlpool techline spoke to Chris, reported findings, transferred to safety Teresa,; ordrng 1 W11481722 (Shifter) and 1 WPW10550173 (Shield) and 1 W10721967 (Cam kit), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

FRIGIDAIRE DISHWASHER

Model FFCD2413US3A

Near Cleveland, OH 44102

Manny

Job Details: 02/10/2023

"Replaced gasket, no leaks, advise customer to monitor the unit as the tub looks warped and if any leaks to give us a call."

We serviced a

GE REFRIGERATOR

Model PWE23KSKNSS

Near Painesville, OH 44077

Joe O

Job Details: 02/10/2023

Installed evap fan. Fan running. Op test ok Advised customer monitor

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHB04

Near Willoughby Hills, OH 44094

Brian M

Job Details: 02/10/2023

Tapped system to check pressures Unit in -15 vac compressor pulling less than 1 amp Cap tube has frost ball in freezer Recovered refrigerant not much at all Put process stub on compressor Pressure tested with 140psi nitrogen sat for (38 min ) no pressures change Called tech line and at time I lost 3-4 psi about 137 psi of nitrogen Non repairable

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near North Olmsted, OH 44070

Marie V

Job Details: 02/10/2023

"Cc that the unit does not fills up with water. Unit is not operating. Had to run factory reset, got it to have the water working but while running a calibration unit clicks and does not spins, verify underneath. Found gearcase leaking oil. Theres oil in slider, startor Ordering parts. Office will contact once they have eta on the part; ordrng 1 W10902814 (Wahsplate) and 1 W11449841 (Gearcase) and 1 W10754448 (Clutch) and 1 W10734521 (Slider) and 1 W10915700 (Stator)"

We serviced a

WHIRLPOOL DRYER

Model WGD5010LW0

Near Oberlin, OH 44074

David R

Job Details: 02/10/2023

"Gas dryer. Replaced cutoff, sensor, igniter. Replaced thermal fuse. Tested sensors, good. Ran unit for 20 mins, watched as the flames cycled on and off. Took off vent and felt heat directly from back, had maintenance feel as well. Good. Advised customer unit could have long dry times because of how long vent is. Goes from first floor through roof, Building is 2 floors. Unit is good. Heating and cycling. Op Test Ok."

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near North Olmsted, OH 44070

Marie V

Job Details: 02/10/2023

Cc of unit not starting a cycle. Confirmed. Found capacitor leaking oil. Replaced cap from T/S. Tested unit. Op test ok; used 1 W11395618 (CAPACITOR) from stock

We serviced a

FRIGIDAIRE FREEZER UPRIGHT

Model LFFH20F3QWC

Near Mentor, OH 44060

Jason N

Job Details: 02/10/2023

"Cc unit not coolingUsed uv light to check for dye leakage. Found dye at process stub joint into compressor. Repaired joint, pressure checked system with 140 psi of nitrogen. No leaks. Compressor will not start, overload opening on start relay. Compressor ran too long without refrigerant, is now locked, will need replaced. ; ordrng 1 240550938 (Compressor)"

We serviced a

GE WASHER

Model GUD24ESSM1WW

Near Burton, OH 44021

Brian M

Job Details: 02/10/2023

Cc unit loud and grinding Found transmission needing rebuilt Second tech required to remove tub This is a laundry center washer /dryer ; ordrng 1 WH49X27322 (kit transmission pla) and 1 WH01X10606 (spring shifter) and 1 WH05X27185 (clutch) and 1 WH49X27323 (kit transmission pul) and 1 WE12X27300 (belt drive) and 1 WE49X28115 (kit hardware)

We serviced a

GE WASHER

Model WJRE5550H1WW

Near North Ridgeville, OH 44039

Gabriel P

Job Details: 02/10/2023

shaft and bearings should be replace but customer will not continue with repair ; ordrng 1 WH38X10017 (Machine shaft and bearings)

We serviced a

KENMORE REFRIGERATOR

Model 106.51133213

Near Westlake, OH 44145

Gabriel P

Job Details: 02/10/2023

"Led light in freezer is bad and icemaker cannot be fix cause need a door wire broken and customer does not want to paid for door ordering light ; ordrng 1 WPW10515057 (Led light), used 1 SHIPPING (shipping and handling), from stock"

We serviced a

AMANA RANGE

Model AGR5330BAB3

Near Chardon, OH 44024

Joe O

Job Details: 02/10/2023

Cc: oven not heating. Found igniter open. Replaced igniter. Tested. Op test ok ; used 1 12400035 (IGNITER) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT314TFDB00

Near Parma, OH 44134

Marie V

Job Details: 02/10/2023

Cc that the unit will not cool properly on recommended but if change temperature higher it freezes food. Unit freezer was at -1* and fresh food section at 34*. Verify frost on evaporator has full frost unit will need new thermostat. ; ordrng 1 WPW10511937 (Thermostat)

We serviced a

MAYTAG WASHER

Model MVW7230HW1

Near Madison, OH 44057

Dan H

Job Details: 02/10/2023

"Customer complaint of f3e2 error code, started normal wash cycle, unit filled up to normal water level and began washing, pressure hose is clear, nothing found under basket, unable to duplicate the problem, ran recalibration cycle, unit is operating as designed"

We serviced a

KITCHENAID ICE MAKER

Model KUIS18PNZB2

Near Waite Hill, OH 44094

Dan H

Job Details: 02/10/2023

"Customer complaint that unit is not making ice, confirmed, unit is not cooling, tapped system through bullet piercing valve left on unit from previous company, found in a slight vacuum, compressor has a large rust spot on it, compressor seem has fallen off, unit needs new compressor and filter drier ; ordrng 1 WPW10605286 (Compressor) and 1 WPW10200037 (Drier)"

We serviced a

MAYTAG WASHER

Model MVWB765FW2

Near Wickliffe, OH 44092

Dan H

Job Details: 02/10/2023

"Customer complaint that a pillow case is stuck under agitator, confirmed, unable to remove agitator, agitator will have to be broken out, also lid is not locking, unit needs new agitator and lid lock; ordrng 1 W10810403 (Lid lock) and 1 W11550891 (Agitator), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG DRYER

Model HYE3657AYW

Near Parma, OH 44134

Marie V

Job Details: 02/10/2023

"Cc that unit will not start and you can hear a humming noise. Confirmed. Found Motor locked. Will need new motor, rollers , blower wheel, and belt. ; ordrng 1 W10410996 (Motor) and 1 W11497304 (Wheel) and 1 WP31001710 (Pulley) and 1 ERLA1008 (Roller kit) and 1 341241 (Belt)"

We serviced a

ESTATE DRYER

Model TEDX640PQ1

Near Parma Heights, OH 44130

David R

Job Details: 02/10/2023

Replaced motor and blower wheel. Good. Heating and cycling. Op Test Ok.

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Brecksville, OH 44141

David R

Job Details: 02/10/2023

"As soon as was motor comes on, it hums real loud and shorts out the main control. Will need a new motor and control. Ordering heater if needed. Couldnt tell if any leaks were happening from the back. ; ordrng 1 W11462459 (Main control) and 1 W11416363 (Wash motor) and 1 W11537778 (Heater)"

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Lorain, OH 44053

Angel

Job Details: 02/10/2023

Cc that unit is leaking in the front left bottom corner when it fills and starts washing. Started unit up to see and nothing but it started leaking once I put it to drain looked in back and removed drain pump and found nails inside the pump causing it to pierce the plastic and making it leak. Replaced pump tested unit opt test ok.; used 1 W10876600 (PUMP-WATER) from stock

We serviced a

MAYTAG DRYER

Model PYE2000AYW

Near Bedford, OH 44146

Marie V

Job Details: 02/10/2023

Replaced blower wheel. Tested unit. Cust was present. Tested ok. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Maple Heights, OH 44137

Marie V

Job Details: 02/10/2023

"Cc of a noise coming from behind. Confirmed. Found cardboard was shifted while moving and it was hitting the condenser fan. Corrected cardboard, no noise. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM02

Near Kirtland, OH 44094

Jason N

Job Details: 02/10/2023

Installed ff door and ff door switch. Customer satisfied with appearance. Light operation test good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Euclid, OH 44132

Dan H

Job Details: 02/10/2023

"Customer complaint that metal parts fell out of ice chute, confirmed, found gear on ice bin which broke ice bin mounting tray, ordering mounting tray ; ordrng 1 W11573761 (Mounting tray)"

We serviced a

KITCHENAID WALL OVEN

Model KODE500ESS02

Near Chagrin Falls, OH 44023

Brian M

Job Details: 02/10/2023

"Cc unit error f1e0 f2e1 Display board errors Followed tech sheet needs main control boardRecommend replacing both at the same time ; ordrng 1 W11179310 (cntrl-elec) and 1 W10801665 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Chagrin Falls, OH 44023

Brian M

Job Details: 02/10/2023

Cc of leak on left side Removed door and ran test cycle for 20 minCould not duplicate leak Replaced gasket even tho old one looked fine Advised to watch

We serviced a

AMANA WASHER

Model NTW4516FW3

Near North Olmsted, OH 44070

Gabriel P

Job Details: 02/10/2023

"Found cold water not turn all the way correct issue ran diagnostic and auto test,and calibration all test pass"

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near Broadview Heights, OH 44147

David R

Job Details: 02/10/2023

"Cc unit not cycling. Started unit up. About 30 seconds into cycle unit making loud humming sound. Found leaking from capacitor. Replaced from t/s, tested on Quick wash, good. Tested diagnostics, good. All components working. Customer to monitor. Op Test Ok. ; used 1 W11395618 (CAPACITOR) from stock"

We serviced a

JENN-AIR RANGE

Model JES9750BAB

Near Sheffield Lake, OH 44054

Angel

Job Details: 02/09/2023

"Cc that one of the infinite switches shorted out. Confirmed the front right switch shorted out will need switch replaced customer needs the range so I removed the shorted switch and used electrical tape to tape off the connector so they can at least use the other ones until I come back and they can cook.; ordrng 1 WP74011489 (Infinite switch), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BW0

Near Cleveland, OH 44121

Manny

Job Details: 02/09/2023

Installed new knob opt test ok

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH32519HZ3

Near Chardon, OH 44024

Brian M

Job Details: 02/09/2023

Cc u it not hearing and blower error Found mag making noiseNeeds mag ; ordrng 1 WPW10693025 (magnetron) and 1 SHIPPING (shipping and handling)

We serviced a

WHIRLPOOL RANGE

Model WEE745H0FS0

Near Westlake, OH 44145

Marie V

Job Details: 02/09/2023

"Cc that the unit does not preheat over 200. Confirmed, found heater open. Verify voltage going to element 240V. Unit will need new bake element. ; ordrng 1 W10779716 (Bake element), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC1

Near Ashtabula, OH 44004

Dan H

Job Details: 02/09/2023

"Customer complaint of loud grinding noise, confirmed, found pulley grinding, installed new cam kit and shifter op test good DO NOT RETURN SHIFTER; used 1 W10721967 (Cam kit), and 1 W10913953 (ACTUATOR) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW2

Near Mentor, OH 44060

Joe O

Job Details: 02/09/2023

Cc: screeching noiseCustomer stated when agitating left the unit makes a loud screeching noise. Ran auto test. No abnormal noises. Checked under unit. No signs of grinding. Ran quick wash with small load. Found cam grinding. Unit not shifting completely to agitate. Needs cam and actuator; ordrng 1 W11481722 (Actuator) and 1 W10721967 (drive pulley)

We serviced a

WHIRLPOOL WASHER

Model WTW7300XW1

Near Ashtabula, OH 44004

Dan H

Job Details: 02/09/2023

"Customer complaint that unit is not completing spin cycle, bearings are worn, grease and water all over under unit, unit needs new bearing, rotor, motor, and rps sensor, customer does not want repair; ordrng 1 W10435302 (Bearing) and 1 WPW10419333 (Motor) and 1 WPW10178988 (Rps) and 1 280146 (Rotor), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model DU930PWSQ0

Near Jefferson, OH 44047

Jason N

Job Details: 02/09/2023

"Installed drain impeller kit. Noticed damage to pump shaft due to metal debris inside impeller assembly. Impeller kit does not sit right on shaft. Tried to install and run drain out. Unit will not drain, impeller will not sit flush. Unit would need pump/motor assembly. customer declined repair. ; saved tckt"

We serviced a

WHIRLPOOL DRYER

Model WED5100HW3

Near Richmond Heights, OH 44143

Corina B

Job Details: 02/09/2023

CC that the unit takes long time to dry heavy loads. Unit is on the second story can not checked vent. Advised cust to dry on time dry when drying heavy loads. Opt test ok.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKW0

Near Euclid, OH 44143

Manny

Job Details: 02/09/2023

"Cc door not closing, verified and unit is unleveled and door hitting the cabinet on left side, removed kick plate and left foot was all the way down, level unit and door closing properly, customer stated that unit has soap residue buildup up on dispenser, verified and asked customer what type of detergent they use, they use liquid finish, advise her try using pods and that should help with the residue. Opt test ok"

We serviced a

FRIGIDAIRE DISHWASHER

Model FFBD2406NS7B

Near Strongsville, OH 44136

David R

Job Details: 02/09/2023

Replaced latch assembly. Started unit up. Good. Running. Op Test Ok.

We serviced a

GE WASHER

Model GFWR4805F0MC

Near North Royalton, OH 44133

David R

Job Details: 02/09/2023

"Cc unit sound when spinning and time keeps going on. Called GE. Time will keep going back up if it sensing out of balance load. Bad bearings and suspension causing unit to go out of balance. Will need to replaced bearings and tub with suspension. *** 3 hour repair if customer wants done. ; ordrng 1 WH45X10136 (Tub assembly rear) and 1 WH01X21994 (Seal) and 1 WH45X10137 (Tub assembly) and 4 WH01X10727 (Suspension)s, used 1 1OVRSZ (oversized shipping) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRV986FDEM01

Near Westlake, OH 44145

Angel

Job Details: 02/09/2023

"Cc that unit randomly would shut off. At the moment the unit is working and cooling as should. Unit is the 5 door french door bottom mount which has the pantry control board disconnected the board and asked customer to monitor it for now, if it works she would need the pantry board but she said she would just leave it unplugged because she doesnt use it anyways but if it keeps having the same issue she will need the main board replaced left it as an estimate. ; ordrng 1 WPW10675033 (Control board) and 1 WPW10677119 (Pantry board), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVW6500MBK0

Near Rocky River, OH 44116

Marie V

Job Details: 02/09/2023

"Cc ofthat unit will not finish the cycle. Confirmed. Found not enough water coming in to the appliance, . Cust will need plumber."

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LFHG2251TF4

Near Mentor, OH 44060

Joe O

Job Details: 02/09/2023

Installed evap fan motor. Fan running. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHW01

Near Mentor, OH 44060

Joe O

Job Details: 02/09/2023

"Cc: not cooling properlyFound evap completely frosted over. Ohmed out thermistors and heater from control. Heater at 24 ohms. Freezer evap at 56k ohms. Freezer compartment thermistor at 4.5k ohms. Ff at 4k ohms. Entered diagnostics. Manual defrost. Unit not heating. Found control not sending power to heater. Needs control and evap thermistor. Control shows limited stock. Office to reschedule ; ordrng 1 WPW10384183 (thermistor) and 1 W11449482 (Control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG REFRIGERATOR

Model MFI2568AEQ

Near LaGrange, OH 44050

Gabriel P

Job Details: 02/09/2023

Found ice tray arm jam correct issue opt test ok

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Columbia Station, OH 44028

Gabriel P

Job Details: 02/09/2023

"Ran diagnostic no error code found ran drain and spin pass ran auto test pass,unit working as design"

We serviced a

WHIRLPOOL WASHER

Model MVWB757JW0

Near North Royalton, OH 44133

Gabriel P

Job Details: 02/09/2023

"Found error f6e2 lost communication needed both boards gave estimate customer will not fix ; ordrng 1 W11429620 (Control) and 1 W11135391 (Console), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Newbury Township, OH 44065

Brian M

Job Details: 02/09/2023

Installed icemaker OP Test Ok

We serviced a

WHIRLPOOL WASHER

Model WTW6120HW2

Near Richmond Heights, OH 44143

Corina B

Job Details: 02/09/2023

Replaced the ui. The extra rinse turns on and off. Opt test ok. Brought core back for return.

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