We serviced a
MAYTAG WASHER
Model MVVWB835DW3
Near Lorain, OH 44053
Angel
Job Details: 04/21/2022
Cc that one of her sheets was stuck under the wash plate and she could not remove it and it was the first time that it has happened to her. I pulled it and came right out checked wash plate and looks good but explained to her that if it keeps happening she will need a new wash plate because it could be starting to warp.
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JW3
Near Conneaut, OH 44030
Dan H
Job Details: 04/21/2022
"Installed new control, op test goo"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Chardon, OH 44024
Brian M
Job Details: 04/21/2022
"Customer showed pop took pic Cc unit making noise Found noise to be drain Reset control, Ran auto test and calibration Advised on soap usage"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Independence, OH 44131
Manny
Job Details: 04/21/2022
"Cc unit move about 12 inches on a off balance load, ran diagnostics no error codes found, ran test cycle no issues, asked customer for 4 large towels and ran a spin test after soaking the towels, unit is leveled and minimal vibration, customer stated that the selection knob is not aligned with the print on console, asked BJ if that part is cover under warranty, he said that it is, ordering console. Customer will no be available until 5/12/22; ordrng 1 W10877641 (panel-cntl)"
We serviced a
KITCHENAID RANGE
Model KSIB900ESS2
Near Chesterland, OH 44026
Joe O
Job Details: 04/21/2022
"Installed control. Unit still throwing f3e1(bottom oven sensor open or shorted). Spoke withBJ, Ohmed out sensor from control(1099 ohms). Checked heater circuit. Checked thermal fuse on bake drawer. All checks good. Potential the harness does not have good connection on control. Needs harnessHarness out of stock. Office to reschedule; ordrng 1 W11226775 (harns-wire) and 1 W11171883 (harns-wire)"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Lorain, OH 44053
Angel
Job Details: 04/21/2022
"Cc that unit had a burning odor when in use. Verified underneath and found that the gear case is leaking pretty bad all the components underneath are drenched in oil. Unit will need gear case, motor, shifter, cam, and belt. Gave customer estimate and stated they rather spend money on a new unit. Charged service call.; ordrng 1 W11454734 (Gearcase) and 1 W10721967 (Cam) and 1 W11481722 (Shifter) and 1 WPW10006384 (Belt) and 1 W11283592 (Motor)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM804ESS2
Near Geneva, OH 44041
Dan H
Job Details: 04/21/2022
"Installed new sump assembly and link kit, op test good"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS04
Near Parma, OH 44129
Gabriel P
Job Details: 04/21/2022
"Replace part ,opt test ok"
We serviced a
AMANA DRYER
Model NED4655EW
Near Chardon, OH 44024
Brian M
Job Details: 04/21/2022
Installed motor OP Test Ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Independence, OH 44131
Marie V
Job Details: 04/21/2022
"Cc that the unit still leaking. Confirmed saw video. Looks like a lot of suds. Started normal cycle. And verify spray arms. Both clogged. Brought the bottom seal for return. Ordering new spray arm. Cust will put part on. Also because of suds I recommended cust to try another detergent . She is using 1 pod, witch is recommended but unit creates a lot of suds with it. If go with liquid, 1-2 tablespoons of detergent is all it needs. Op test ok; ordrng 1 WPW10498900 (Upper spray)"
We serviced a
AMANA DISHWASHER
Model ADB1400AGS3
Near Highland Heights, OH 44143
Joe O
Job Details: 04/21/2022
"Cc: not dryingEntered diagnostics, Found no stored error codes. Ran diagnostics test cycle. Found cold water at start of cycle. Advised customer to run hot water at sink prior to starting unit. Found heater is functioning. Advised customer if water is not hot enough unit will shut down the heater. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM14
Near Eastlake, OH 44095
Joe O
Job Details: 04/21/2022
Installed led board. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WTW8900BC0
Near Lorain, OH 44053
Angel
Job Details: 04/21/2022
"Cc that unit has a F51 error code when going into the spin. Verified underneath and found the rotor bolt was loose also the whole underneath of washer is full of oil mixed with water unit will need rotor stator and bearings replaced. Gave customer estimate and stated that they will be shopping for a new washer. Charged service call.; ordrng 1 WPW10419333 (Stator) and 1 280146 (Rotor) and 1 W10435302 (Bearings), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
AMANA DRYER
Model NGD4655EW3
Near Lorain, OH 44055
Angel
Job Details: 04/21/2022
Cc that unit is not heating at all. Verified and unit has no gas line hooked up to it so it wont heat explained to customer and they said they will call store because they dont have a gas line near by to hook up.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGHB2869TF5
Near Eastlake, OH 44095
Joe O
Job Details: 04/21/2022
Cc: leaking from ice makerFound unit leaking from fill tube. Extended fill tube. Cycled ice maker. Op test ok
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH31017FW0
Near Eastlake, OH 44095
Joe O
Job Details: 04/21/2022
"Cc: not workingCustomer stated he replaced door switches and after that nothing would work, and interior lights stays on. Found switch housing tabs broken, will not hold switch properly. Found screws holding switches is also incorrect. Needs interlock switchesCustomer does not want to repair at this time ; used 1 W11244490 (INTERLOCK SW KIT) from stock"
We serviced a
SAMSUNG DRYER
Model DV42H5200EWA3
Near Westlake, OH 44145
Angel
Job Details: 04/21/2022
Replaced drive motor tested unit. Opt test ok.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Middlefield, OH 44062
Brian M
Job Details: 04/21/2022
Cc standing water Push cancel and drained unit Ran test cycle drain pump functioning Advised to watch
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Painesville, OH 44077
Dan H
Job Details: 04/21/2022
"Installed new control, op test good"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFSS2615TS2
Near Painesville, OH 44077
Dan H
Job Details: 04/21/2022
"Customer complaint that unit is not making ice, fresh food section temperature at 41 degrees, freezer section temperature at-2 degrees, found ice maker turned off, turned on, ice maker cycled, ice maker did not fill, valve is receiving 120vac , unit needs new valve ; ordrng 1 242252702 (Valve), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Lyndhurst, OH 44124
Corina B
Job Details: 04/21/2022
"CC that the unit is not cooling the freezer. Confirmed. Found there frost on the evap cover. Ran diag thermistor passed. Will need a main control and harness. I have a ma8 control on the truck. Left part with the customer; ordrng 1 W11249952 (Harness), used 1 SHIPPING (shipping and handling), and 1 WPW10675033 (Control) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM
Near Mentor, OH 44060
Dan H
Job Details: 04/21/2022
Installed new valve
We serviced a
WHIRLPOOL WASHER
Model WFW95HEDW0
Near Parma, OH 44129
Gabriel P
Job Details: 04/21/2022
"Replace control and ui,opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Cleveland, OH 44135
Gabriel P
Job Details: 04/21/2022
Ran diagnostic no error ran calibration and auto test pass cannot find any issue
We serviced a
KITCHENAID ICEMAKER
Model KUIX535HPA00
Near Chagrin Falls, OH 44022
Manny
Job Details: 04/21/2022
"Cc pan its broken where pump attaches, verified and recirculating pan is broken and pump wont attached, unit needs the reservoir and pump; ordrng 1 W10837384 (pan-water) and 1 W11542868 (Reservoir pump)"
We serviced a
MAYTAG WASHER
Model MAV6451AWW
Near University Heights, OH 44118
Corina B
Job Details: 04/21/2022
"CC that the unit does not finish a cycle, sometimes stops mid cycle. Checked the belts and inside, looks good. Will need a timer. ; ordrng 1 WP22004189 (Timer), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
ELECTROLUX STACK W/D
Model LSE7806ACE
Near Cleveland, OH 44106
Gabriel P
Job Details: 04/21/2022
"Need door switches they are open ; ordrng 1 WP208823 (Switch) and 1 WP207166 (Switch), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW7300XW0
Near Pepper Pike, OH 44124
Manny
Job Details: 04/21/2022
"Cc lots of debris in the washer, verified and saw black spots in the basket ran diagnostics no codes found, ran test cycle when unit started filling a lot of black build up came out, took unit apart she will purchase a new unit
We serviced a
CROSLEY WASHER
Model CFW4500KW0
Near Hiram, OH 44234
Brian M
Job Details: 04/21/2022
"Cc unit not starting and draining Found drain pump just humming, found ever time you move knob it says error no info available on this model Needs drain pump ; ordrng 1 137221600 (pump), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSF26C3EXF01
Near Avon Lake, OH 44012
Angel
Job Details: 04/21/2022
Replaced diffuser and was functioning as should. Also from last visit customer installed the water line but was leaking when he installed it. So I looked in back of unit where it was leaking from and found it was leaking from the icemaker line. Cut line and used a water line connector tested again and no leaks did mention to the customer hes going to have to keep an eye on the main water line because it starting to push water causing a small drip. He said he will get that taking care of. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBW03
Near Mentor, OH 44060
Dan H
Job Details: 04/21/2022
"Customer complaint that unit is not cooling properly, fresh food section temperature at 44 degrees, freezer section temperature at 9 degrees, found evaporator frozen solid, defrost thermostat and heater are working , unit needs new control; ordrng 1 W11524469 (Cntrl)"
We serviced a
WHIRLPOOL STACK W/D
Model WETLV27HW0
Near Cleveland, OH 44102
Corina B
Job Details: 04/21/2022
"CC that the washer is it irking. Confirmed. Control is not responding. 120 volts coming in. No led light flashing. Unplugged the sifter, still no response. Will need a main control. Cust does not want to repair; ordrng 1 W11481725 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Cleveland, OH 44128
Gabriel P
Job Details: 04/21/2022
Found door switch broke replace from t/s opt test ok ; used 1 WPW10569603 (DOOR SWTCH) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAM04
Near Beachwood, OH 44122
Manny
Job Details: 04/21/2022
"Cc unit not cooling enough, checked temperatures 57 in Rc and 29 in FC, compressor pulling 2.52amps removed back cover and found a bullet piercing valve already installed, I told the customer about the valve and she said no one has ever worked on the fridge, I told her is highly unlikely that wpl left a valve on, charged with 145psi of nitrogen within 1 min pressure went down to 110psi and going down, checked condenser, evap and all the joints for leaks, cant determine where unit is leaking from, heard hissing noise on the left side of the unit inside the wall, unit has an internal leak and its not repairable. Advise customer to try to contact wpl and see if they do something for them, I advise them not to put to much stuff in the unit as it could stop cooling completely at any moment. Customer stated they were already looking to replace it just wanted us to come and confirm what previous company diagnosed. Unit is not repairable."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHB08
Near Mentor-on-the-Lake, OH 44060
Joe O
Job Details: 04/21/2022
Cc: drawer stickingFound shelf not seated correctly. Re seated shelf. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW0
Near Kent, OH 44240
Brian M
Job Details: 04/21/2022
Found error for over load and off balance Ran test cycle OP Test Ok Ran DLS calibration OP Test Ok Adjusted feet OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model GB2FHDXWS04
Near Lakewood, OH 44107
Corina B
Job Details: 04/21/2022
"CC that the ice maker is not working. Confirmed. Found the heater stuck on, not cycling. Unplugged the ice maker. Will need a new ice maker. ; ordrng 1 D7824706Q (Ice maker), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Garfield Heights, OH 44125
Marie V
Job Details: 04/21/2022
"Cc that the unit unit is making a loud noise. Confirmed on diag . Tilted unit found some oil leaking. Unit will need gearcase, slider and impeller. Office will contact once they have eta on the part.; ordrng 1 W11393685 (Gearcase) and 1 W10734521 (Slider) and 1 W10902814 (Impeller)"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Brook Park, OH 44142
Marie V
Job Details: 04/21/2022
"Cc that the unit is not spinning the clothes out, still wet at the end of the cycle. Ran diag found error code F0E5 off balance load detected , F7E6 motor fault. Unit had hub stripped. Replaced from T/S. Ran calibration and auto test. Op test ok; used 1 W10528947 (HUB) from stock"
We serviced a
MAYTAG DRYER
Model MED6230HC2
Near Mentor-on-the-Lake, OH 44060
Joe O
Job Details: 04/21/2022
"Cc: not dryingCustomer stated unit never advances to drying, stated unit will stay on sensing. Found terminal block shorted out. Needs terminal block kit, and power cord. Replaced power cord and terminal block. Ran test cycle. Op test ok; used 1 PT600L (4 PRONG DRYER CORD), and 1 279320 (BLOCK-TERM) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Beachwood, OH 44122
Manny
Job Details: 04/21/2022
"Replaced pump motor, opt test ok console is fully functional. Opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Mantua, OH 44255
Brian M
Job Details: 04/21/2022
Installed gasket OP Test Ok
We serviced a
SAMSUNG DRYER
Model DV45H7000EWA2
Near Burton, OH 44021
Brian M
Job Details: 04/21/2022
"Cc no heat Found heater open needs heater ; ordrng 1 DC97-14486A (Heater), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Avon Lake, OH 44012
Angel
Job Details: 04/21/2022
Cc that unit is leaking while not in use. Confirmed unit keeps leaking Joe from maintenance had the valve replaced it tested unit. Opt test ok.
We serviced a
AMANA WASHER
Model NFW5800HW1
Near Cleveland, OH 44102
Corina B
Job Details: 04/21/2022
CC that the clothes are wet at the end of a cycle. Ran diag F0e2 suds F9e1 long drain. Ran a CO rest. Advised cust to use 1-2 tablespoons of he detergent or 1 pod per load. Started a quick load with towels and clothes. Does Draining and sd comes up. Will need to pull unit out to get to drain pump to clear it out.
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Bedford Heights, OH 44146
Gabriel P
Job Details: 04/21/2022
The heat is good there was a metal filter on the outside preventing door to open correct issue now more air flow is coming out out side and for the tone signal at the end of cycle it was off but turn on and it work
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Shaker Heights, OH 44122
Manny
Job Details: 04/21/2022
"Cc unit not completing cycle, stated clothes are wet at the end of the cycle and that the basket spins slowly, ran diagnostics and no codes found, set unit to test cycle and unit will not spinning, taking unit apart wash plate is stuck to the shaft and shaft if stripped, hub has no spline left and there is oil on the gearcase, unit will need gearcase and hub replaced informed customer that we will need to replace wash plate since there is a really high chance that will break trying to get it off the shaft, customer will not proceed with the repair, stated she will be purchasing a new unit. ; ordrng 1 W10902814 (washplate) and 1 W10528947 (drive hub kit) and 1 W11454734 (Gearcase)"
We serviced a
MAYTAG WASHER
Model MHWE450WW02
Near Cleveland, OH 44110
Corina B
Job Details: 04/21/2022
CC that there is a loud sound in a spin. Confirmed will need a tub and basket. Parts are still under warranty. Cust does not want to repair. ; ordrng 1 WPW10283352 (Basket) and 1 W10772619 (Tub) and 1 W10772607 (Tub)
We serviced a
MAYTAG DISHWASHER
Model DWU7400BAX
Near Chagrin Falls, OH 44023
Brian M
Job Details: 04/21/2022
Cc unit not draining Moved timer to drain position unit drained Possibly a timer issue Timer is NLA; ordrng 1 99001142 (timer)
We serviced a
GE REFRIGERATOR
Model GNE29GSHESS
Near Willoughby Hills, OH 44094
Brian M
Job Details: 04/21/2022
Cc unit stopped cooling but is now Unit is temping at 40 and is set to 40 Can not determine an issue today
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHT1831QS3
Near Madison, OH 44057
Joe O
Job Details: 04/21/2022
"Cc: not cooling, frosting in freezerFound temps in ff section at 60 degrees, freezer at -10 degrees. Ohmed out bimetal and element circuit. Found circuit open. Needs heating element and harnessHarness out of stock. Office to reschedule ; ordrng 1 242213501 (harness) and 1 242044020 (heater-defrost), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Westlake, OH 44145
Marie V
Job Details: 04/21/2022
"Cc that she started a cycle but the unit did not worked, also that the hot water is off because she only wash with cold. Ran diag found error code F8E1 no fill long fill.tuned hot water back on and started a normal cycle. Unit started washing. Explain cust that if unit is set to cold , cool it still will use a little of hot to maintain proper temps. Set unit to tap cold. Pass. Unit is working as designed. Op test ok"
We serviced a
KITCHENAID COOKTOP ELE
Model KICU509XSS00
Near Broadview Heights, OH 44147
Gabriel P
Job Details: 04/21/2022
"Proper voltage going to unit but is not operating or not working giving estimate customer will call whirlpool for coverage ; ordrng 1 W10857232 (Module), used 1 SHIPPING (shipping and handling), and 1 W10138793 (Fuse) from stock"
We serviced a
MAYTAG OTR MICROWAVE
Model MMV1175JZ0
Near Euclid, OH 44123
Corina B
Job Details: 04/21/2022
Replaced the lightbulb. Opt test ok
We serviced a
KITCHENAID RANGE
Model KSGB900ESS5
Near Chardon, OH 44024
Brian M
Job Details: 04/21/2022
Cc knobs nor aligned Fixed knobs OP Test Ok
We serviced a
WHIRLPOOL RANGE
Model WGG745S0FS02
Near Avon Lake, OH 44012
Angel
Job Details: 04/21/2022
"Replaced ignitor, grates and knobs tested burner to make sure it was functioning properly. Opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Willoughby, OH 44094
Dan H
Job Details: 04/21/2022
"Customer complaint that belt came off and damaged pulley shield, confirmed, installed new belt and pulley shield , unit spins and agitates, water lines are not connected to unit"
We serviced a
GE WASHER
Model GTWN4250D1WS
Near Eastlake, OH 44095
Dan H
Job Details: 04/21/2022
"Customer complaint that unit is not spinning sometimes, ran drain and spin cycle, unit spun, diagnostic led on motor is not lit at all, unit needs new motor , customer does not want repair; ordrng 1 WH20X10094 (Motor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ02
Near Willoughby, OH 44094
Dan H
Job Details: 04/21/2022
"Installed new control and thermistor, advised customer to monitor"
We serviced a
HOTPOINT REFRIGERATOR
Model HPS15BTHJRWW
Near Madison, OH 44057
Joe O
Job Details: 04/21/2022
"Cc: not cooling ff sectionFound temps in freezer at -16, ff section at 54 degrees. Found ff evap fan not running and vents frosted over. Spun fan by hand, fan started. Needs ff evap fan motor, and vents cleared; ordrng 1 WR60X31522 (Evap fan motor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KENMORE WASHER
Model 11028082700
Near Mentor, OH 44060
Dan H
Job Details: 04/21/2022
"Customer complaint of squealing noise, confirmed, unit needs new bearings, order new bearing kit; ordrng 1 W10435302 (Bearing kit)"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Cleveland, OH 44135
Manny
Job Details: 04/21/2022
"Cc unit not washing properly and gets stuck on wash cycle, ran diagnostics and found F8E1 for long fill no fill ran test cycle, unit fill but water leaving the unit, found drain hose laying on the floor drain, elevated drain hose and ran test cycle, opt test ok"
We serviced a
GE MICROWAVE
Model CSA1201RSS02
Near Middleburg Heights, OH 44130
Gabriel P
Job Details: 04/21/2022
"Bottom on display working but display board not coming on gave estimate customer will not fix ; ordrng 1 WB27X42846 (Vid display), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Westlake, OH 44145
Gabriel P
Job Details: 04/20/2022
"Replace control,opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near North Ridgeville, OH 44039
Marie V
Job Details: 04/20/2022
"Took POP.Cc that the freezer is not cooling. Confirmed. Took temps. 25* in freezer and 54* in fresh food section. Found evaporator full with frost. Verify ohms on thermistor 49kohms. Called Bj help me diag,. Found connector for heater in harness was loose . I removed wire and cleared out the ice inside of it. Rebooted unit and entered diag, tuned on heater. Pass. Defrosted evaporator and advise cust to allow 24 hours for unit to reach normal temps. Set unit to recommended temps.Op test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW7500GW2
Near Chagrin Falls, OH 44023
Brian M
Job Details: 04/20/2022
Installed lid latch OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Chagrin Falls, OH 44023
Brian M
Job Details: 04/20/2022
Cc unit not washing Replaced sump assembly Ran sump OP Test Ok l
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW3
Near Chardon, OH 44024
Joe O
Job Details: 04/20/2022
Cc: walkingCustomer stated they had pedestal installed recently and since then when unit goes into spin it walks out from position. Ran drain and spin. Unit very well balanced. Advised customer on loading. Op test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Westlake, OH 44145
Marie V
Job Details: 04/20/2022
Cc that the light are not working. Confirmed. Replaced freezer light from T/S . Op test ok; used 1 W10695459 (LED MODULE) from stock
We serviced a
AMANA WASHER
Model NFW7200TW
Near Cleveland, OH 44111
Gabriel P
Job Details: 04/20/2022
Confirm of error stand for door not open between cycle disconnect power and console still un responding call whirlpool they say to replace control cause is not sensing the door latch but part is no longer available is discontinued cause wants labor refund it
We serviced a
MAYTAG WASHER
Model LAT9704AAE
Near Lyndhurst, OH 44124
Corina B
Job Details: 04/20/2022
"CC that there is a mildew smell and stops working mid cycle. Started a heavy load, timer cycled. Called BJ could be the timer. Will need a timer. Advised cust to use vinegar or a cleaner to get rid of the smell. ; ordrng 1 WP22001252 (Timer)"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near University Heights, OH 44118
Corina B
Job Details: 04/20/2022
CC that the unit does not spin out. Ran diag no codes. Ran a calibration. Ran a manual agitate and spin. Replaced the shifter from t/s. Ran a calibration. 1-2 tablespoons of he detergent and 6-8 bath towels equals a full load. Opt test ok. ; used 1 WPW10006355 (ACTUATOR) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Amherst, OH 44001
Angel
Job Details: 04/20/2022
Will need control board and drain pump. Spoke with office.
We serviced a
MAYTAG WASHER
Model MVWB835DW0
Near Wellington, OH 44090
Angel
Job Details: 04/20/2022
Replaced control ran a calibration and auto test. Opt test ok.
We serviced a
MAYTAG FREEZER
Model MZC31T15DW00
Near Montville, OH 44064
Joe O
Job Details: 04/20/2022
"Cc: not coolingFound compressor is starting. Pulling 18 amps, not dropping, compressor tripped overload. compressor failed. Needs compressor ; ordrng 1 WPW10507886 (compressor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Cleveland, OH 44111
Gabriel P
Job Details: 04/20/2022
"Replace valve,opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW8040DW4
Near Ashtabula, OH 44004
Dan H
Job Details: 04/20/2022
"Customer complaint that unit is not draining, confirmed, ran diagnostics found f8e6(water hazard), f0e3(overloaded), f9e1(long drain), and f8e1(long/no fill) error codes, Found harness broken, unit needs new harness; ordrng 1 W11409746 (Harness)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS04
Near Chagrin Falls, OH 44023
Brian M
Job Details: 04/20/2022
Installed icemaker and fan Reset control ran test harvest OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Aurora, OH 44202
Brian M
Job Details: 04/20/2022
"Cc unit is still freezing Following the service troubleshooting guide. Thermistors are in range, thermistor resistance readings, ff section reading 10k, Freezer section reading 18.5kAccording to the guide its recommended to replace the HV board and ui Called whirlpool they advised ui and hv board to be replaced at the same time. Parts not in stock office to schedule ; ordrng 1 W11043763 (cntrl-elec) and 1 W11542754 (Ui)"
We serviced a
WHIRLPOOL WASHER
Model WFW75HEFW0
Near Lyndhurst, OH 44124
Joe O
Job Details: 04/20/2022
Cc: not spinningFound no stored error codes. Ran quick diagnostics test cycle. Ran drain and spin. Could not duplicate issue. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WFW75HEFW0
Near Pepper Pike, OH 44124
Joe O
Job Details: 04/20/2022
"Cc: shuts off mid cycle, pump runningFound error codes f3e1(water level system error) f5e2(door lock error) f8e3(overflow conditions). Ran quick wash cycle to test pressure sensor. Found unit filling to proper levels. Door is locking and unlocking. Canceled cycle. Ran drain and spin. Checked pressure hose. Needs control; ordrng 1 W11201274 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF954CIHZ00
Near Rocky River, OH 44116
Marie V
Job Details: 04/20/2022
Cc that the unit leaks sometimes and some it doesnt. Confirmed found drain tube was clogged and little water coming out of it. Cleared all out. Op test ok
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS6
Near Cleveland, OH 44118
Corina B
Job Details: 04/20/2022
CC that the door is not lined up and does not close all the time. Confirmed. Bent the hinges. Door is still not aligned. Door closed and hits the switches every time starting the unit. Opt test ok.
We serviced a
CROSLEY WASHER
Model CAW42114GW2
Near Ashtabula, OH 44004
Dan H
Job Details: 04/20/2022
"Customer complaint that unit is not spinning properly, ran diagnostics found f0e5(off balance load) error code, ran manual test cycle for high speed spin and heavy agitate, unit spins, unit is not agitating, found new style shifter disconnected from cam, installed new old style shifter , op test good"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Conneaut, OH 44030
Dan H
Job Details: 04/20/2022
"Installed new gearcase, motor, cam kit, shifter, belt capacitor, and pulley shield, unable to test cause unit is not hooked up"
We serviced a
MAYTAG WASHER
Model MVWX655DW
Near Thompson, OH 44086
Dan H
Job Details: 04/20/2022
"Customer complaint that unit is not spinning properly, suspension is good, ran diagnostics found f0e5(off balance load) error code, found hub worn out; ordrng 1 W10528947 (Hub)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Painesville, OH 44077
Dan H
Job Details: 04/20/2022
"Customer complaint of loud noise, found fresh food section evaporator frozen solid, unit needs new fresh food section evaporator fan/thermistor and control, part is out of stock so not scheduling return appointment ; ordrng 1 W11033168 (Fan) and 1 W10843055 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE WALL OVEN
Model ZET1058PF3SS
Near Pepper Pike, OH 44124
Corina B
Job Details: 04/20/2022
"CC that the doors do not close all the way. Confirmed. Found the doors opening passed 90*. Will need new hinges. Cust does not want to repair ; ordrng 4 WB10X10078 (Door hinges)s, used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MFI2568AEB
Near Cleveland, OH 44105
Gabriel P
Job Details: 04/20/2022
"Found compressor overheating with 9.8 amps need part listed.; ordrng 1 W10160407 (Compressor) and 1 12002730 (Evap), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS01
Near Mentor, OH 44060
Dan H
Job Details: 04/20/2022
"Customer complaint that unit is not making ice,fresh food section temperature at 44 degrees, freezer section temperature at 13 degrees, partial frost pattern on freezer section evaporator, nitrogen purged, no obvious leaks heard, unit needs new compressor , fresh food section evaporator , and filter drier; ordrng 1 W11492867 (Evaporator) and 1 W10832994 (Compressor) and 1 WPW10143759 (Drier)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Rocky River, OH 44116
Marie V
Job Details: 04/20/2022
Cc that the unit was beeping. Ran diag error code 8-4 float switch open. Found water at the tray. Verify unit seals and spray arms are good. Unit will need seals. Ordering parts also heater does need replacement.; ordrng 1 W11483553 (Gasket) and 1 W11412696 (Seal)
We serviced a
AMANA RANGE
Model AGR5330BAS3
Near Cleveland, OH 44104
Joe O
Job Details: 04/20/2022
"Cc: cooktop continues to ignite, trim on front door panel coming off, pans sliding off cooktopTested burners. Could not duplicate issue. Raised front feet to level. Advised customer warranty only covers cosmetic for 30 days. Unit functioning as designed. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM00
Near Lyndhurst, OH 44124
Joe O
Job Details: 04/20/2022
"Cc: not cooling ff sectionCustomer stated the unit had warm temps in ff section. Stated they adjusted temps to colder. Found temps in unit at 35 degrees, freezer at 5 degrees. Found evap frosted over. Entered manual defrost. Found unit is defrosting. Needs control. Replaced control. Cleared frost build up. Advised customer to allow 24 hrs for temps to adjust. Op test ok; used 1 WPW10503278 (CNTRL-ELEC) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFE550S0LZ0
Near Highland Heights, OH 44143
Joe O
Job Details: 04/20/2022
Installed cooktop. Op test ok
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Kent, OH 44240
Brian M
Job Details: 04/20/2022
"Cc unit not starting Found issue with lid lock Ran manual test lid lock functioning Reset control Ran normal cycle test unit started Advised to watch Customer stopped me in the driveway unit did it again Advised to replace lid lock ; ordrng 1 W10810403 (lid lock assy), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE REFRIGERATOR
Model GSH25JFXLCC
Near Ravenna, OH 44266
Brian M
Job Details: 04/20/2022
"Cc unit not making ice Found bail arm stuck in off positionFix arm ran test harvest OP Test Ok ; ordrng 1 WR30X10093 (icemaker asm), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI5SVAXVB02
Near Mentor, OH 44060
Dan H
Job Details: 04/20/2022
"Customer complaint that everything is freezing, freezer section temperature at -1 degrees, fresh food section temperature at 19 degrees, good frost pattern on evaporator, evaporator fan is running, compressor and condenser fan are running, air damper door opens and closes, fresh food section thermistor is reading 39 degrees , thermistor resistance if off, unit needs new fresh food section thermistor , installed new fresh food section thermistor, advised customer to monitor ; used 1 12002355 (Thermistor) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHC2342LF2
Near Wickliffe, OH 44092
Joe O
Job Details: 04/20/2022
Installed control and thermistor. Unit would not turn on. Re installed old control u it started up. Board defective. Re ordering control. ; ordrng 1 5304499075 (board-main power)
We serviced a
GE REFRIGERATOR
Model PFSS5RKZASS
Near Solon, OH 44139
Brian M
Job Details: 04/20/2022
Cc unit is leaking Found quick connect water line brittle cut back and put connection back on OP Test Ok
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Painesville, OH 44077
Dan H
Job Details: 04/20/2022
"Installed new drain pump, and boot, unable to test unit , unit is not hooked up"