Local Reviews

Fred's Appliance Service Rated 4.8 out of 5 stars based on 7668 customer reviews

Gabriel P.

Gabriel P.

OTR MICROWAVE GE JVM3160DF4BB customer reset breaker and and when plug microwave there was no voltage I asking if he reset it and he said yes so we when back and reset power for second time and it work Microwave started having power was unplug when I arrive told customer to turn breaker on for microwave plug power core with my watt meter mw pulling 14.57 amp ran one minute 3 times with a cup of water did not trip ran a bowl of water for 3 minutes check breaker if it was hot or getting warm and it was good and did not trip will not be able to duplicate the issue as right now cause is not tripping

Near Fowl Rd, Elyria, OH 44035
Joe O.

Joe O.

REFRIGERATOR KITCHENAID KRMF706ESS00 Installed inverter boxUnit coolingAdvised customer to allow 24 hrs for before restockingOp test ok

Near Quinn Rd, Chagrin Falls, OH 44023
Brian M.

Brian M.

DISHWASHER WHIRLPOOL WDTA50SAHZ0 Installed tub Could not run water test Physically looks ok

Near Nicholas Way, Kent, OH 44240
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Cc: freezer ice maker not making iceFound wire disconnected for ice makerReconnected wire, cycled ice makerCalled for water, did not receive and waterTurned on fill tube heater for ice makerCycled ice maker again got waterOp test okRan entitlement for pop"

Near Northbrook Trail, Chagrin Falls, OH 44023
David R.

David R.

REFRIGERATOR MAYTAG MRT311FFFZ00 "Cc of frost forming at freezer where gasket meets and gap in FF gasket by cabinet. Took off FZ door and added shim underneath to even put sag. Steamed gaskets out to let them conform. Customer has a representative from Home Depot coming out to see if he can exchange it. If not and problem occurs again, order gaskets. W10249196 W10249195. As of today everything checks fine. Op test ok."

Near Albion Rd, Strongsville, OH 44149
Arthur V.

Arthur V.

DRYER MAYTAG MEDB765FW0 Customer having issue with sensor loads. Unit only drys a few minutes then shuts down. Called techline talked to Andy. All resistance readings on sensor show open. Told to replace user interface which controls sensor cycles. ; ordrng 1 W11089305 (console)

Near N Brier Patch Ln, Madison, OH 44057
Corey L.

Corey L.

RANGE WHIRLPOOL WEE750H0HZ1 "Customer complaint when using app the date changes on range display to jan 1st 2001 then will go back to correct date once a button is pressed on stove called techline spoke with Adrian, Sr # advised to have customer call connected appliances # , also in diagnostics there was an f6e0 error, this is not in service matters tech sheet but he said it’s a ui lost communications with control and to check wiring then there’s no way to tell if the problem is in he board or the ui, connections were not snug, snug connections, taking control with for return"

Near Falling Leaves Rd, Strongsville, OH 44136
Corina B.

Corina B.

WASHER WHIRLPOOL GSW9650LW0 "CC that there is a horrnoise in a spin cycle. Found the agitate dogs are worn. Started a normal cycle and a drain and spin. Found the coupling is cracked in half. Will need agitate dogs and a coupling. Office to order parts. ; ordrng 1 285753A (coupling,motor) and 1 80040 (agitator dogs)"

Near Autumn Ln, Brooklyn, OH 44144
Gabriel P.

Gabriel P.

RANGE WHIRLPOOL WOD51EC0AS05 "Temp was all good,check temp with a cast iron pot and use my digital meter temp was 356 at first them was 350 check temp on there thermometers it was showing 340 explain they are less accurate that everything working find an show then how to calibrate temp just in case they need it"

Near North Ridgeville, OH 44039
Gabriel P.

Gabriel P.

WASHER MAYTAG MVWX655DW1 Found error code f0e5 off balance load delete code ran calibration and auto test pass ran agitate on manual test good and on spin good ran drain and spin and it was dancing not spinning found hub strip giving customer and estimate ; used 1 W10528947 (HUB 26.16) from stock

Near MacKenzie Rd, North Olmsted, OH 44070
Gabriel P.

Gabriel P.

REFRIGERATOR JENN-AIR JCB2058GEW "Check temp on fresh food section was 37 and 38 degrees and freezer was 2 degrees some areas -1 or 3 degrees is cooling good explain customer that the thermometer they using in fresh food section and freezer section is not accurate the thermometer on freezer showing 20 degrees my digital laser thermometer reading 2 degrees show customer son and call mother to explain to her also explain to her that freezer will go to a defrost mode every 8 to twelve hours and will shut of compressor for few minutes then it will start cooling back up don’t find an issue,opt test ok"

Near Prestwick Cross, Westlake, OH 44145
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRF540CWHZ01 "Customer complaint fridge defrosted water into freezer on frz floor and light in frz is frozen, temps were -2 frz and 37 ff, found slides not closing evenly and sticking, ordering slides; ordrng 2 WP13055901 (slide)s"

Near Gale Dr, Seven Hills, OH 44131
Joe O.

Joe O.

RANGE KENMORE 790.4200361 Installed relay boardCalibrated unitStill not heatingCannot pull unit out to check circuit breakersNeeds sr tech to meetOffice to reschedule; saved tckt

Near Woodin Rd, Chardon, OH 44024
Joe O.

Joe O.

DISHWASHER KITCHENAID WDF520PADM7 "Cc: not operating, no powerFound hooked to a switch, switch was in the off positionRan test cycle, unit fills washes and drainsFunctioning as designedOp test ok"

Near Kensington Dr, Chagrin Falls, OH 44022
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Cc unit not coolingCustomer said it stopped cooling in both compartments, then they unplugged and plugged it back in and it started cooling again. Has been cooling since, but they wanted someone out to at least look at it to ensure proper operation. Ran diagnostics, no codes stored. Temp is ff is 40 degrees, temp in freezer is 1 degree. Operation normal. Advised customer that unit is functioning as normal at this time."

Near Superior Ave, Cleveland, OH 44114
David R.

David R.

REFRIGERATOR WHIRLPOOL WRT111SFDM04 "Checked temp before replacing. 39* in FF, nothing freezing or solid. Fz checking around 1*. Replaced barrier, thermostat and control box. Op test ok."

Near Julia Dr, North Royalton, OH 44133
Corey L.

Corey L.

DISHWASHER WHIRLPOOL WDF520PADM7 "Customer complaint dishwasher is slow draining still, confirmed, found something hard lodged in drain hose, Called wpl spoke with Andrew sr , ordering drain hose; ordrng 1 8269144A (drain hose)"

Near Old Royalton Rd, Brecksville, OH 44141
Gabriel P.

Gabriel P.

DISHWASHER WHIRLPOOL WDF560SAFM1 Found plastic inside drain hose clear out as much as I could but there was one plastic inside line that I couldn’t take out so customer

Near Vintage Cir, Avon, OH 44011
Joe O.

Joe O.

WASHER MAYTAG MVWC465HW2 Cc: vibrationRan auto test and calibrationRan drain and spin unit is functioning as designedOp test ok

Near Country Ln, Chagrin Falls, OH 44023
Jason N.

Jason N.

WASHER MAYTAG MVWP575GW0 "Cc unit making squealing sound.Customer showed popCustomer says making squealing when filling with waterConfirmed, hot side when filling, removed water line, customer using flood safe water lines installed by bloom bros. Valve in hose is half broken, tested using truck hose. Op test good, but leaking from valve. Customer said that was original complaint after she first had in installed, then bloom came out and put those flood hoses on. Unit needs water valve assy due to stripped threads on hot valve. ; ordrng 1 W11205048 (valve)"

Near Oakmount Rd, South Euclid, OH 44121
Corey L.

Corey L.

WASHER MAYTAG MVWB765FW3 "Water was left in unit, plugged in to drain, drain pump not functioning, seen spark at harness when disconnected when unit was in standby, arch marks on cord prongs, measuring 119 most of the time but every 5-10 seconds meter jumped to 500+volts then back to 119, power is not good here still, ordering control and pump; ordrng 1 W10876600 (drain pump) and 1 W11195970 (CNTRL)"

Near Pearl Rd, Strongsville, OH 44136
Brian M.

Brian M.

DRYER WHIRLPOOL WED72HEDW0 Pick up tool

Near Admore Dr, Kent, OH 44240
Brian M.

Brian M.

DRYER WHIRLPOOL WED7000DW2 Ui did not arrive but also ended up not needing it Installed control board Ran test cycle OP TEST OK

Near Windy Willow Dr, Solon, OH 44139
Jason N.

Jason N.

WASHER CROSLEY VAW3584GW1 "Cc unit making knocking or banging soundMet landlord at address, did not have pop with himRan entitlement Ran diagnostics, no codes stored Ran auto test and calibration. Could not duplicate any abnormal knocking or banging noise. Landlord said tenant ran a load and reportedly tub banged into side on machine. Advised it could be an overload situation, possibly a large item that balled up on one side of drum."

Near W 69th St, Cleveland, OH 44102
Jeff M.

Jeff M.

RANGE JENN-AIR SVD48600P The ui is has failed and it’s discontinued. I ran a nationwide search not available. So I gave him corecentric‘s number; ordrng 1 71002959 (UI)

Near Greenridge Dr, Geneva, OH 44041
Brian M.

Brian M.

DISHWASHER AMANA ADB1400AGW1 Installed sump assembly Ran test cycle OP TEST OK

Near South St, Chagrin Falls, OH 44022
Jeff M.

Jeff M.

WASHER MAYTAG MVWX655DW0 The unit had a suds code and a long drain code. I cleared the codes re-calibrated the machine and explained the customer how to properly use the machine unit tested good

Near Woodhawk Dr, Mayfield Heights, OH 44124
Jason N.

Jason N.

WASHER MAYTAG MVWX655DW "Cc unit not locking lid and have to unplug to resetRan diagnostics, found codes f5e5 for lid lock unlock fault. Ran lid lock manual test, lid not locking. Replaced lid lock using truck stock. Ran auto test and calibration. Op test good.; used 1 W11307244 (DOOR LOCK) from stock"

Near W 11th St, Cleveland, OH 44109
David R.

David R.

DRYER MAYTAG MEDB765FW0 "Replaced all parts, ran on time dry. Ran unit for a couple of mins. Op test ok"

Near Sherwood Dr, Bay Village, OH 44140
Jeff M.

Jeff M.

DISHWASHER KITCHENAID KDFE104DWH4 Incorrect parts were sent the adjusters are broken I will install the rails on the return visit; ordrng 2 W10546503 (adjuster)s

Near Drury Ln, Mayfield Heights, OH 44124
Brian M.

Brian M.

WASHER CROSLEY CAWS833SQ0 Cc that after house filter change washer wasn’t getting water Filled tub multiple times great water pressure Found unit to be filling as normal with no issueSAdvised that there was possibly air in the line from them having whole house filtration system done and it needed to be bled out OP TEST OK

Near Beech Tree Lane, Chagrin Falls, OH 44023
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL ED5VHGXMQ00 CC that the unit is leaking. Found a pin hole in the drain pan. Cust does not want to repair at this time.

Near Tuxedo Ave, Parma, OH 44134
Brian M.

Brian M.

WASHER WHIRLPOOL WTW4816FW2 "Cc unit will not turn on Found unit getting power but not turning on No indicator Light on board Needs control, ; ordrng 1 W11170319 (cntrl-elec)"

Near River Park Dr, Kent, OH 44240
Jeff M.

Jeff M.

DISHWASHER KITCHENAID KDFE104DBL0 The diverter motor is leaking estimate only customer will buy new; used 1 WPW10605057 (PUMP AND MOTOR ASSY) from stock

Near E 233rd St, Euclid, OH 44117
Jason N.

Jason N.

DISHWASHER KITCHENAID KUDU03FTPA1 "Cc customer says water from sink is flowing back into unit and making it smellChecked drain loop under sink, good loop, ran wash cycle and cancel drain, water building up into sink. Ran water in sink, very slow drain. Water is flowing back into unit due to blockage in garbage disposal or possible p trap. Ran disposal a few times, water draining. Advised customer to ensure disposal is clear, to prevent back flow."

Near Jackson Rd, Moreland Hills, OH 44022
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL KRFF300EBS00 "Customer complaint water filter is stuck in, found white arm missing, customer said it came out, it was not damage, removed filter and re-installed clip, op test good"

Near Dewitt Dr, Strongsville, OH 44136
Jeff M.

Jeff M.

DRYER GE GTDP490ED7ES The dryer knob is cracked. Customer can’t install the new knob; ordrng 1 WE01X20380 (control knob asm)

Near Fox Hollow Dr, Mayfield Heights, OH 44124
Gabriel P.

Gabriel P.

REFRIGERATOR MAYTAG MRT311FFFZ00 Found compressor turn on and shutting off every minute or so check start device and was bad giving customer and estimate I have and original start device for this unit in my truck stock from sur plus wpw10448874 $62.71 customer paid over the phone there is no signal

Near Lake Rd, Avon Lake, OH 44012
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRT318FZDM01 "Replaced parts listed, op test good"

Near Tanglewood Ln, Cleveland, OH 44129
Joe O.

Joe O.

DRYER GE DBXR463EG1WW "Cc: squealing/steelingFound front bearing sliders completely worn out, found heating element broken into pieces, and found pulley has a grove worn in it from beltNeeds belt, pulley, element assembly, and dryer repair kitCustomer does not want to repair at this time"

Near Gate Post Ln, Chardon, OH 44024
Arthur V.

Arthur V.

WASHER MAYTAG MVWX655DW1 Found unit has a bad spin bearing. Needs a gearcase. Customer does not want repaired

Near Clay St, Jefferson, OH 44047
Jason N.

Jason N.

MICROWAVE WHIRLPOOL KMHS120ESS0 "Installed listed control board, ran heat test, all functions now normal. Op test good. Control board covered under 60 mo. Did not collect any payment."

Near Cabot Ct, Mentor, OH 44060
David R.

David R.

WASHER WHIRLPOOL WTW5000DW1 "Cc not spinning, no water getting in unit, making noise still. F3E1 pressure sensor error, F8E1 long fill. Found water valve open. Basket is moving freely, washplate is loose. Looks like splines on washplate are rusted away or gearcase. Unit is going into agitate and spin mode on manual. no kinks or air leaving pressure hose. Ordering control, valves, washplate, gearcase, belt and drive pulley.; ordrng 1 W10721967 (drive pulley) and 1 W10752187 (screw) and 1 W10752283 (washplate) and 1 W11035751 (gearcase) and 1 W11116590 (cntrl-elec) and 1 W11210459 (WATER VALVE ) and 1 WPW10006384 (drive belt)"

Near Bailey Rd, North Olmsted, OH 44070
Brian M.

Brian M.

RANGE KITCHENAID KSDB900ESS2 Installed control and ui Ran test bake OP TEST OK

Near Lancaster Dr, Chagrin Falls, OH 44023
Brian M.

Brian M.

WASHER MAYTAG MVWX655DW1 Cc of squeaking Found gearcase to squeak when slowing down Needs splutch kit and gearcase I can not remove washplate easily will need washplate Advised customer that worse case scenario is washplate does not come out that we will need to order inner and outer tub Customer called whirlpool and got a concession for parts only Customer pays labor and Svc Whirlpool concession #mkyr8kyap1 parts only ; ordrng 1 W10721967 (drive pulley) and 1 W10902814 (washplate) and 1 W11035751 (gearcase25471)

Near Windy Willow Dr, Solon, OH 44139
Corina B.

Corina B.

WASHER WHIRLPOOL WTW5600XW3 "CC that the lid lock is flashing. Ran diag f1e1 MAIN CONTROL FAULT,. Unplugged the shifter start. Unit working. Will need a shifter. Advised cust the main control maybe needed. Replaced the shifter from truck stock. Started a normal cycle. Optest ok.; used 1 WPW10006355 (ACTUATOR 5713) from stock"

Near Snow Rd, Parma, OH 44129
David R.

David R.

WASHER MAYTAG MVWB765FW2 Replaced lid and hinge. Tested. Locked. Op test ok

Near Kenyon Ave, Elyria, OH 44035
Arthur V.

Arthur V.

REFRIGERATOR MAYTAG MRT118FFFM01 Replaced control and fresh food thermister.

Near OH-307, Geneva, OH 44041
Arthur V.

Arthur V.

MICROWAVE FRIGIDAIRE FGMV175QFA "Found fuse open. Need to replace fuse. Door hooks are bent slightly which at times can cause the door to be hard to open. Needs a fuse. Could not find truck stock part ; ordrng 1 W10138793 (fuse), used 1 W10138793 (FUSE, MICROWAVE) from stock"

Near W 10th St, Ashtabula, OH 44004
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRS325SDHZ02 "Customer complaint fridge is getting warmer again, confirmed found ff temp at 48 and frz at 17, frost on evap cover, ran service defrost, heater did not turn on, sensor passed, replaced control, ran service defrost again, heater activated, op test good"

Near Father Caruso Dr, Cleveland, OH 44102
Corina B.

Corina B.

WASHER MAYTAG MVWC465HW2 "CC that the unit will not unlock. Ran diag no codes. Open the lid in diag. When running a drain and spin, the control would not respond. Will need a new control. ; ordrng 1 W11249158 (cntrl-elec)"

Near Northcliff Ave, Brooklyn, OH 44144
Jeff M.

Jeff M.

DRYER MAYTAG MEDB725BW0 Installed new part unit op tested good

Near Bridle Path, Painesville, OH 44077
Jeff M.

Jeff M.

DRYER FRIGIDAIRE AGQB6400FS1 "The unit had a control error code I cleared the code it came back the unit needs a new main control. Estimate ; ordrng 1 134557200NH (CONTROL ), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Little Mountain Rd, Mentor, OH 44060
Arthur V.

Arthur V.

REFRIGERATOR WHIRLPOOL WRF767SDEM01 Replaced control. No good. Need to order freezer led light assy Took core for return ; ordrng 1 W11205083 (module)

Near Clay St, Jefferson, OH 44047
Jeff M.

Jeff M.

WASHER WHIRLPOOL WTW4950XW1 "The bearings and said the transmission our shots the actuator is waterlogged the unit is leaking needs transmission and actuator estimate only; ordrng 1 W11132267 (GEARCASE ) and 1 WPW10006355 (ACTUATOR ), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Mardon Dr, Painesville, OH 44077
Jason N.

Jason N.

WASHER WHIRLPOOL WGT4027HW0 "Cc unit not workingRan diagnostics, found codes f5e2/ for lid lock faultRan manual lid lock op, lock will not stay engaged. Unit needs lid lock.; ordrng 1 W11176112 (latch)"

Near Center St, Mentor, OH 44060
Gabriel P.

Gabriel P.

REFRIGERATOR AMANA ABB1921BRW00 Noisy damper also motor evap not running ordering parts for customer if I steam out evaporator it will happen again explain customer to thaw out scheduling ; ordrng 1 12002355 (thermistor kit) and 1 WPW10128551 (evaporator fan motor) and 1 WPW10594330 (control)

Near W 42nd St, Lorain, OH 44053
Gabriel P.

Gabriel P.

WASHER MAYTAG MVWC425BW1 F7e1 basket speed fault try moving basket by hand and it was stuck ask if customer heard any noise that was not normal she say like a train noise check underneath it was terrible ordering parts need it ; ordrng 1 W10721967 (drive pulley) and 1 W10832724 (drive motor) and 1 W10913953 (actuator) and 1 W11035747 (gearcase) and 1 W11162560 (CAPACITOR )

Near Princess Anne Ct, Lorain, OH 44052
Joe O.

Joe O.

REFRIGERATOR KITCHENAID KRMF706ESS01 "cc: no interior lights, not dispensing water, no uiCustomer states there was a power surge after neighbors cut a tree down and it broke a power line.Found deli board failed causing no interior lights and no uiAlso found that the water valve is receiving 119v but not dispensing waterNeeds deli board and water valve; ordrng 1 W10865826 (valve7103) and 1 WPW10769076 (cntrl-elec34151), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Quail Woods Dr, Chardon, OH 44024
Corina B.

Corina B.

REFRIGERATOR MAYTAG MFX2570AEM4 CC that there is water coming over of the freezer. Found the ui is not working and is taped to the door. Freezer door is frozen shut. Steamed out freezer. Found the slides are missing the bearings. . Will need new slides and a ui. Office to order parts ; ordrng 2 WPW10120018 (slide rail (frz))s and 1 WPW10521640 (cntrl-elec)

Near Edgewood Rd, Richmond Heights, OH 44143
Brian M.

Brian M.

WASHER MAYTAG MVWX655DW0 Cc unit shut down mid cycle Found unit to have lid lock light on canceled cycle and unit went dead Was not able to enter diagnostics Ohmed out shifter it’s within spec Needs control board ; ordrng 1 W10625696 (cntrl-elec)

Near Woodhawk Dr, Mayfield Heights, OH 44124
David R.

David R.

WASHER MAYTAG MVWB835DW1 "Replaced console, tested, test 51/52. All components check good. Ok test ok."

Near Donegal Ln, Strongsville, OH 44149
Brian M.

Brian M.

FREEZER WHIRLPOOL WZC3115DW01 Cc of no cool Amp draw on compressor.36amps suspected leak Tapped system found unit in a 15 inch vac Added half charge let Sit for 10 min pressure rose and about 8 min in pressure started to go back into a vac Called whirlpool Non repairable ; used 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock

Near Aldenshire Dr, Chardon, OH 44024
Corey L.

Corey L.

RANGE KITCHENAID KSGG700ESS1 "Part received was also damaged, ordering another, when a non-defective part is received it will be under 15 minutes to replace please fit in schedule when customer calls in ; schdld next appmnt for 6/27 THU !"

Near Meadowbrook Dr, Wickliffe, OH 44092
Joe O.

Joe O.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Recovered refrigerant, installed listed parts. Put unit into 28 inch vac for 15 mins, recharged with 5.5oz of r134a. Unit cooling. advised customer to allow 24 hrs for cooling. op test ok"

Near Mentor, OH 44060
Gabriel P.

Gabriel P.

WASHER WHIRLPOOL WTW7040DW0 Washer drain not to code. No air break. Water may also back feed into appliance. Need to call licensed plumber to install proper standpipe. Outlet needs a cover installed. Foe3 overload and f0e5 off balance load and f5e4 lid won’t open delete codes ran calibration and auto test ok. All seems ok

Near Lake Rd, Sheffield Lake, OH 44054
Arthur V.

Arthur V.

REFRIGERATOR FRIGIDAIRE FPBS2777RF1 Replaced ice maker Turned on. Customer to monitor

Near Euclid Chardon Rd, Kirtland, OH 44094
Arthur V.

Arthur V.

COMPACTOR WHIRLPOOL GACP15XXMG4 Found door was not secure on frame causing door to spring open during use. Repositioned door to lock mech and unit now completing cycle and working properly

Near Chardon Rd, Willoughby Hills, OH 44094
Jeff M.

Jeff M.

WASHER WHIRLPOOL MTW5700TQ0 The units lid switch is failing. Needs replaced ; ordrng 1 WP8318084 (LID SWITCH)

Near E 248th St, Euclid, OH 44123
Corey L.

Corey L.

REFRIGERATOR GE GDE23GSHBRSS "Customer complaint fridge is leaking from back, confirmed, customer has im off but water on, found leaking from screws in back of unit on a bracket holding im line to cabinet unable to repair this part since it’s coming from the unit internally, advised shutting water off and disconnecting water entirely from the unit"

Near Elbur Ave, Lakewood, OH 44107
Corey L.

Corey L.

RANGE KITCHENAID KDRU767VSS04 "Customer complaint start light would just flash and beep when “off” was pushed happened once but hasn’t happened in four days, unable to duplicate the problem, customer cycled power to the unit which may have corrected the issue, *customer also wanted her fridge looked at, not dispensing needs auger motor W11202789 left quote good for 30 days"

Near Forest Rd, Lakewood, OH 44107
Gabriel P.

Gabriel P.

DRYER SAMSUNG DV45H7000EW/A2 "Checked found failed idler pulley. Unit needs new idler pulley. Also suspecting dryer vent needs cleaned and shortened in the back. Advised customer to contact dryer vent wizard. Unit also will need cleaned and lubricated. ; ordrng 1 DC97-07509B (IDLER PULLEY 10.90), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Bounty Way, Avon Lake, OH 44012
Gabriel P.

Gabriel P.

WASHER WHIRLPOOL NTW4516FW3 "Verified warranty. Found no error code ran calibration and auto test pass ran drain and spin sound ok. Shut offs leaky. Advised customer to replace. Outlet worn out. Unit can easily lose power due to outlet issue. Advised customer to replace. Had customer put load in unit. Found unit making terrible grinding noise in agitation. Replaced actuator. Op test no good. ; ordrng 1 W10721967 (drive pulley) and 1 W11255272 (gearcase), used 1 W10913953 (ACTUATOR) from stock"

Near Edwards Ave, Lakewood, OH 44107
Gabriel P.

Gabriel P.

REFRIGERATOR KITCHENAID KRFC300ESS01 Found LH pantry door cover plastic pin not seating correctly. This is causing the cover to very easily fall off. Contacting wpl techline to discuss a fix. Spoke to Andrew shims 52185-1 between cabinet also ordering pantry cover; ordrng 1 12656813 (cover) and 6 WP52185-1 (washer)s

Near Grandview Dr, Rocky River, OH 44116
Corey L.

Corey L.

WASHER WHIRLPOOL WFW94HEXW2 "Customer complaint drum did not turn very fast, ran diagnostics found long drain no drain, ran service test, unit passed, unable to duplicate the problem, unit is operating as designed"

Near Beach Cliff Blvd, Rocky River, OH 44116
Gabriel P.

Gabriel P.

DRYER ELE GE GFDN240EL1WW Found bad start button. Will need new control.

Near Erie Rd, Rocky River, OH 44116
Corey L.

Corey L.

DISHWASHER WHIRLPOOL WDT970SAHZ0 "Installed pump asm, op test good, placed water mit mat"

Near Ellen Dr, Fairview Park, OH 44126
Jason N.

Jason N.

WASHER WHIRLPOOL WTW8500DW0 "Cc unit stops before spin and codes f3e1Ran diagnostics, found codes f7e0 for loss of power, f9e2 for water ring detected, and f3e1 for pressure sensor fault. Removed console, checked pressure hole, was able to blow through. Checked port on tub, reamed out port to ensure clear. Ran auto test and calibration. Code not returning, op test good."

Near Sherbrooke Valley Ct, Willoughby Hills, OH 44094
Jason N.

Jason N.

WASHER WHIRLPOOL WFW87HEDW0 "Cc unit not spinning out waterRan diagnostics, found codes, f8e1 water level sensor did not trip, f8e3 for overflow condition. Checked drain and pressure hose, both checked good. Ran diagnostics cycle, all functions passed. Max spin rpm looks too slow to extract water. Checked motor resistance, motor ohms good. Ordering main control.; ordrng 1 W11029153 (cntrl-elec)"

Near Yeshiva Ln, Wickliffe, OH 44092
Arthur V.

Arthur V.

DISHWASHER WHIRLPOOL WDF520PADM7 Found tub cracked at the seam Needs tub assy. Purchased in November but just recently installed. Extra time. ; ordrng 1 W10804026 (tub-dishwr)

Near Royalview Dr, Willowick, OH 44095
David R.

David R.

REFRIGERATOR WHIRLPOOL WRT311FZDW00 "Replaced harness, fan and control. Set temp to recommend. Op test ok."

Near Elyria Ave, Lorain, OH 44055
Brian M.

Brian M.

DBL WALL OVEN KITCHENAID KEBS208DSS7 Cc that unit will not turn after clean cycle Found thermal fuse open and diodes on ui board cracked and one just floating in the hole Needs thermal fuse and ui Ui board is no longer available Spoke to Sm

Near Bolingbrook Rd, Pepper Pike, OH 44124
Brian M.

Brian M.

REFRIGERATOR KITCHENAID KRFF305ESS00 Installed control Programmed board OP TEST OK

Near Meadow Ln, Solon, OH 44139
Brian M.

Brian M.

DRYER WHIRLPOOL WGD4815EW2 Cc that unit is not drying Found 2 inch vent hose stuffed inside the new vent hose Customer had some other venting material in basement used what she had to create a better venting system Ran test cycle OP TEST OK

Near Gardenview Dr, Maple Heights, OH 44137
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Cc of frost And ice build up in freezer Found ice build up on bottom pan also found lip of freezer liner torn and ripped backwards took pics Called whirlpool They had me send them a picture Non repairable

Near Bramble Ln, Solon, OH 44139
David R.

David R.

REFRIGERATOR MAYTAG MFX2570AEM4 Cc of icemaker. Front dispenser is good. Icemaker not cycling by itself. And also found dual valve to icemaker is open. Ordericemaker and valve.; ordrng 1 W10882923 (icemaker) and 1 WPW10349187 (valve)

Near Rosita Ln, North Olmsted, OH 44070
David R.

David R.

COOKTOP ELE WHIRLPOOL WFE550S0HV1 Part damaged from delivery. Paint chipping off in bottom left corner and whole left side is bent in. Reordering another cook top.; ordrng 1 W11183708 (COOKTOP)

Near Kathleen Dr, Brook Park, OH 44142
Arthur V.

Arthur V.

REFRIGERATOR WHIRLPOOL WRT519SZDB02 Found ice ball around evap. Compressor running loud. Needs compressor and evap. Sealed system tech. Does not want repaired at this time

Near Edwards Ave, Eastlake, OH 44095
Jason N.

Jason N.

DRYER WHIRLPOOL LGQ9557KQ "Cc unit squeaks when runningConfirmed squeak. Found idler pulley worn and belt dry. Replaced idler pulley using truck stock, ran dryer test. Op test good,"

Near Graham Dr, Lyndhurst, OH 44124
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Replaced the diffuser. Advised cust to not overpack the top shelf of the ff section. Optest ok.

Near W 11th St, Cleveland, OH 44109
Corina B.

Corina B.

REFRIGERATOR KITCHENAID KRMF706ESS01 See JO notes. ; used 1 WPW10143759 (DRIER) from stock

Near Mentor, OH 44060
Jeff M.

Jeff M.

REFRIGERATOR MAYTAG MFI2568AEB Installed new part unit op tested good

Near Havana Rd, Garfield Heights, OH 44125
Arthur V.

Arthur V.

REFRIGERATOR JENN-AIR JFC2290VEM8 "Upon arrival unit light in freezer working. Cycled icemaker and unit cycled but never filled. Found red selonoid open. Needs water valve. ; ordrng 1 WPW10420083 (valve), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Wanaka Blvd, Eastlake, OH 44095
Jeff M.

Jeff M.

WASHER MAYTAG MVWP475EW0 I found the cold water valve shut off I turn the valve back on cleared the no fill code 3 calibrated machine tested good.

Near E 90th St, Garfield Heights, OH 44125
Jason N.

Jason N.

DISHWASHER KITCHENAID KUDS30IXBL0 "Installed listed adjuster kit. Op test good,"

Near Almar Dr, Shaker Heights, OH 44122
Corina B.

Corina B.

WASHER MAYTAG MHW3505FW1 Cust showed pop sent pic. CC that F9e1 comes on the ui half way threw a cycle. Ran diag f9e1 long drain. Ran a co test. Advised cust to use 1-2 tablespoons of he detergent. Found the drain was clogged with dog hair. Advcust to clean the bellow out for dog hair and other debris. Optest ok.

Near Sprecher Ave, Cleveland, OH 44135
Jason N.

Jason N.

DISHWASHER KITCHENAID KDTM354DSS5 "Installed listed spray arms, and lower panel. Op test good."

Near Lanbury Ave, Warrensville Heights, OH 44122
Jeff M.

Jeff M.

DRYER MAYTAG MGDB765FC0 Installed new part unit op tested good

Near Spring Rd, Cleveland, OH 44109
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRT318FZDW02 Complaint freezer door is sagging Found left upper hinge bolt holes stripped Spoke to Lisa and she just wants to have it swing opposite way and she will sell as is Switched door positions OP TEST OK

Near OH-303, Streetsboro, OH 44241
Brian M.

Brian M.

REFRIGERATOR KITCHENAID KRFF302ESS02 Cc unit not dispensing water Found supply line t-tapped to rubber hose Customer needs a better supply line solution

Near Twin Hills Rd, Streetsboro, OH 44241
David R.

David R.

DRYER WHIRLPOOL WGD4815EW2 "Cc no operation. Went to wiring diagram. 120 is getting through timer and push to start, door switch is good. Unplugged motor and plugged back in. Not sending signal back to timer. Ordering motor and timer.; ordrng 1 279827 (motor!dryer) and 1 WPW10185981 (timer)"

Near Commonwealth Blvd, Parma Heights, OH 44130
Brian M.

Brian M.

DRYER WHIRLPOOL WED72HEDW0 Cc of noise Found rear pulleys not spinning Replaced using repair kit from truck stock Ran test cycle OP TEST OK ; used 1 4392067 (DRYER REPAIR KIT) from stock

Near Admore Dr, Kent, OH 44240
David R.

David R.

RANGE WHIRLPOOL WEG745H0FS0 Replaced module and ignitor. Tested. Op test ok

Near Amber Ln, Brecksville, OH 44141
David R.

David R.

DISHWASHER MAYTAG MDB4651AWS "Wrong part was ordered. Ordered control and in notes says it needs a fill valve. Put in new parts and water still isn’t getting into unit, water is turned on. Ordering fill valve and float switch.; ordrng 1 MDB4651AWS (FLOAT KIT) and 1 W11082871 (valve-inlt)"

Near Brecksville Rd, Brecksville, OH 44141
Arthur V.

Arthur V.

WASHER MAYTAG MHWE200XW00 Replaced bellows. Cycled unit and checked for leaks. None found. Op test good ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock

Near Firwood Rd, Mentor-on-the-Lake, OH 44060
Joe O.

Joe O.

DRYER WHIRLPOOL WED5000DW2 Checked new panels overStarted replacing panel noticed a very small dent in front panelInstalled topRe ordering front panel; ordrng 1 279443 (panel)

Near Amhearst Cir, Beachwood, OH 44122
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRX988SIBM00 "found the ff thermistor corroded, replaced from t/s. Recovered refrigerant, replaced evap and drier, pulled 28”vac w/ pump, watched, good, charged 5.5oz r134a, unit cooling, pressures good, op test ok ; used 1 W10902214 (THERMISTOR) from stock"

Near Forest View Dr, Olmsted Falls, OH 44138
David R.

David R.

DISHWASHER JENN-AIR JDB8700AWP3 "Replaced control, ran service test, op test ok"

Near Forge Dr, Brecksville, OH 44141
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Customer complaint freezer not cooling, Compressor is super loud and hot, looks like dye at frz evap drain, ordering compressor and frz evaporator ; ordrng 1 8201675 (compressor) and 1 WPW10608485 (evaporator)"

Near Trenton Trail, Cleveland, OH 44130
Brian M.

Brian M.

DISHWASHER WHIRLPOOL WDF520PADM7 pop emailed Cc that unit floods Found water shut off and soon as it turns on valve opens with no power to valve Needs valve ; ordrng 1 W10872255 (valve)

Near OH-43, Kent, OH 44240
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Installed slides, op test good"

Near Cross Creek Ln, North Royalton, OH 44133
Corey L.

Corey L.

DRYER WHIRLPOOL 110.639541 "Customer complaint dryer is not heating, confirmed found cut off open, quoted to replace with ts part, ok, replaced part, op test good; used 1 279769 (THERMAL CUTOFF 40.12) from stock"

Near Wynde Tree Dr, Seven Hills, OH 44131
Gabriel P.

Gabriel P.

REFRIGERATOR KITCHENAID KRFC300EBL01 Found row of cubes jammed. Customer states not making much ice at all. Cubes observed to be of good shape and size. Water supply is excellent. Replacing icemaker. Op test good; used 1 W10884390 (ICE MAKER ASSY) from stock

Near Country Club Blvd, Rocky River, OH 44116
Gabriel P.

Gabriel P.

DRYER MAYTAG MEDB765FW0 Found plastic venting. Fire hazard and may cause issues with dryer. Advising to call dryer vent wizard. Cleared vent. Op test ok

Near W 41st St, Lorain, OH 44053
Gabriel P.

Gabriel P.

VERTICAL FREEZER MAYTAG MZF34X16DW00 "Found upper thermistor open. Ordering thermistor and harness w fuse. Also thermistor cover cracked. Pls add cust to cancellation list. After further discussion w cust, issues are very intermittent. So we’re ordering control as well; ordrng 1 W10608692 (cover) and 1 W11126069 (contrl-box) and 1 W11244436 (harness) and 1 WPW10384183 (thermistor)"

Near Victory Ave, Lorain, OH 44055
Arthur V.

Arthur V.

WASHER WHIRLPOOL WTW8500DC5 Customer complaint of very intermittently unit would fora short time squeal in spin cycle. Also customer states unit sometimes dispenses softener at the beginning of the cycle instead of during the rinse cycle. Called techline talked to Joel. He explained about filling the softener cup too full could cause it to prematurely dispense. He suggested to fill the cup with less softener As far as the noise the fact it happened a hand full of times over a years time would be very difficult to diagnose. Customer to monitor. Could not duplicate issue

Near N Creek Dr, Painesville, OH 44077
Joe O.

Joe O.

WASHER WHIRLPOOL WTW5000DW2 Installed capacitorRan auto test and calibrationOp test ok

Near Feiner Dr, Cleveland, OH 44122
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRS555SIHB00 Cc: not making iceFound fill tube frozen overSteamed fill tube ran ice maker test cyclesFound water valve to be seepingNeeds water valve; ordrng 1 WPW10179146 (valve-inlt)

Near Daniel Dr, Bedford, OH 44146
Jason N.

Jason N.

REFRIGERATOR KITCHENAID KFIV29PCMS02 "Cc interior lights in ff section dimVerified dim lights in ff, and freezer. Checked power from power board, good at 14.1v. Unit needs LED driver board.; ordrng 1 WPW10306786 (invrtr-box12106), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Harcourt Dr, Cleveland Heights, OH 44106
Jason N.

Jason N.

REFRIGERATOR KITCHENAID KRSF505ESS01 "Cc unit not cooling after last serviceFound freezer evap fan not running, ran diagnostics test 3, fan not receiving power. Checked compressor on main board, connections good. Replaced main board with original board. Evap fan now receiving power. Bad replacement board. ; saved tckt"

Near Berkeley Rd, Cleveland Heights, OH 44118
Jason N.

Jason N.

RANGE WHIRLPOOL MGR6600FZ0 "Installed listed hinges and door receivers, op test good."

Near Kirkwood Rd, Cleveland Heights, OH 44121
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRF954CIHM00 "Cc: not making ice as fast as it use to and sometimes not at all/ freezing food in ff sectionFound temp of ff set to 42 degrees, actual temps in ff found to be at 42 degrees and no frozen food foundEntered diagnostics all thermistors tested goodFound average temp of unit for ff over 6 hrs period was 38 degreesFound ice maker to be making ice at this momentChecked fill tube not frozen, no broken lines to fill tube heaterFound temps in ice bin to be at 16 degrees in diagnosticsUnit is functioning as designedOp test ok"

Near S Chillicothe Rd, Aurora, OH 44202
Jason N.

Jason N.

WASHER WHIRLPOOL WTW4816FW2 Installed listed control board. Ran auto test and calibration. Op test good.

Near S Green Rd, Cleveland, OH 44121
Arthur V.

Arthur V.

RANGE FRIGIDAIRE FGF374CCSG Found unit needs a erc Control and bake ignitor. Control bd is no longer available. Unit is unrepairable part number for control bd is 5303935106. Called landlord and informed him of outcome

Near Center St, Ashtabula, OH 44004
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Cc unit condensation in freezerCustomer showed popFound small frost build up in freezer top in the center. Checked door gasket, good seal, found large gap in liner around freezer compartment. Sealed liner with silicon."

Near Neff Rd, Cleveland, OH 44119
David R.

David R.

REFRIGERATOR WHIRLPOOL WRF954CIHM00 “Cc of low ice. Icemaker is making ice but at half the rate. Also saying the UI on the side of the door is messing up. Keeps on turning off and on by itself with out pressing the different options. Needs research to see if whole door is needed or if the UI pops out somehow by itself. Without replacing the whole door. ; ordrng 1 W11099789 (icemaker) and 1 W11314429 (UI)"

Near Raccoon Trail, Strongsville, OH 44136
Corina B.

Corina B.

REFRIGERATOR KITCHENAID KSRD22FKSS15 Replaced the evap tray. Optest ok. ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock

Near Clague Rd, North Olmsted, OH 44070
Jeff M.

Jeff M.

WASHER MAYTAG MVWB765FC3 Installed new part unit op tested good

Near Spring Rd, Cleveland, OH 44109
Jeff M.

Jeff M.

DRYER ROPER RGD4516FW0 Installed new part unit op tested good

Near Ira Ave, Cleveland, OH 44144
Jeff M.

Jeff M.

WASHER WHIRLPOOL WTW5000DW1 Installed new part unit op tested good

Near W 95th St, Cleveland, OH 44102
Corina B.

Corina B.

RANGE WHIRLPOOL WFG320M0BW2 "Checked the flame, good. Ran a CO test. Turned on broil 525*. Heated for 15 minutes. Air free CO reading Is 4ppm. Sending paperwork back to whirlpool."

Near Portman Ave, Cleveland, OH 44109
Corey L.

Corey L.

REFRIGERATOR FRIGIDAIRE FGHF2366PFBA "Replaced user interface, op test good"

Near Miller Dr, Willoughby Hills, OH 44092
Corina B.

Corina B.

REFRIGERATOR MAYTAG MTB1954DRQ CC that there is water leaking from underneath. Found the drain tube came off of the line. Reconnected the hose. Optest ok. No water to unit.

Near Ansel Rd, Cleveland, OH 44103
Jeff M.

Jeff M.

DISHWASHER WHIRLPOOL WDT710PAHW1 Installed new part unit op tested good

Near Monroe Ave, Cleveland, OH 44113
Jeff M.

Jeff M.

REFRIGERATOR FRIGIDAIRE LFHT1817LW4 The unit was getting hot I took the back cover off I found a piece of Styrofoam wedged in the fan blade unit tested good

Near Euclid Ave, Cleveland, OH 44103
Brian M.

Brian M.

DISHWASHER WHIRLPOOL WDP340PAFB0 "Cc unit will not drain Found unit to be draining very slowly Vacuumed out water, dropped drain pump, found nothing wrong with drain pump Removed section of drain hose found obstruction in hose cleaned hose ran test cycle multiple times OP TEST OK"

Near Anderson Rd, Pierpont, OH 44082
David R.

David R.

DRYER WHIRLPOOL WED75HEFW1 Plugged in unit, getting 240 to terminal. UI no response. Went through steps for UI and CCU. Ordering UI and control.; ordrng 1 W10875486 (cntrl-elec) and 1 W10919207 (panel-cntl)"

Near Hartford Trail, Strongsville, OH 44136
Joe O.

Joe O.

DISHWASHER WHIRLPOOL WDT780SAEM1 Installed controlRan test cycleOp test ok

Near Safford St, Madison, OH 44057
Jeff M.

Jeff M.

DRYER CROSLEY VED6505GW0 The breaker was tripped I found a lint she stuck to a vent inside the drum. Op tested good

Near E 70th St, Cleveland, OH 44103
Arthur V.

Arthur V.

DRYER SAMSUNG DV48J7770EP/A2 "Found unit needs a idler pulley. Belt in good condition. ; ordrng 1 DC93-00634A (IDLER PULLEY ), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Bay Meadow Dr, Madison, OH 44057
Gabriel P.

Gabriel P.

WASHER WHIRLPOOL WTW7500GC0 Found error code f5e1 lid switch fault-lid is up and f2e1 stuck key delete code ran calibration and auto test pass try to run a normal cycle and it wouldn’t do nothing try running manual test on lid lock and wouldn’t lock or unlock either spoke to bj ask me to order control panel and latch took pictures of pop ; ordrng 1 W10810403 (lid lock assy) and 1 W11130341 (console)

Near Wildwood Dr, Westlake, OH 44145
Gabriel P.

Gabriel P.

OTR MICROWAVE WHIRLPOOL WMH53521HZ2 "Bulb was loose tighten it it works when put back together it wouldn’t turn back on the contact might not be good ordering holder lamb scheduling ; ordrng 1 W10210871 (holder,lamp)"

Near Reserve Way At Saint Andrews, Avon, OH 44011
Gabriel P.

Gabriel P.

DISHWASHER KITCHENAID KDTM354DSS4 "Replace harness opt test ok started filling and washing ,all good"

Near Brookfield Rd, Avon Lake, OH 44012
Gabriel P.

Gabriel P.

RANGE WHIRLPOOL WOD77EC7HB00 "Complain with the clock it change call tech line spoke to sterling helping me to set time and checking customer account app to correct issue found that there was an issue with there system they also trying to upgrade ,opt test ok"

Near Lincoln Rd, Bay Village, OH 44140
Gabriel P.

Gabriel P.

RANGE KENMORE 79078763401 "Smelling gas when on preheat ,igniter taking longer time light amp on igniter 2.86 giving customer estimate they will pay for the part and service call only they will install them self ; used 1 12400035 (IGNITER 52.99), and 1 SENIORDISCOUNT (SENIORDISCOUNT) from stock"

Near Lake Forest Dr, Bay Village, OH 44140
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRF767SDEM01 "When arrive unit was plug in but it was in showroom mode so it was not cooling when in service matter turn show room off wait it 25 minutes temp on fresh food section 38 degrees show manager that it was cooling they said fridge was in customer for a day she thinks it might of been in showroom mode when arrive to customer home and delivery driver forgot to turn off show room mode,opt test ok"

Near Center Ridge Rd, Rocky River, OH 44116
Gabriel P.

Gabriel P.

REFRIGERATOR KITCHENAID KRMF606ESS01 "Replace fan assembly,opt test ok"

Near Bentley Dr, Avon, OH 44011
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL ABB2224WEB3 The unit is frosting up I found the right side of the door not closing properly the railings are preventing the unit from shutting completely needs new railings left and right; ordrng 2 WPW10120018 (RAILS)s

Near E 224th St, Euclid, OH 44117
Arthur V.

Arthur V.

REFRIGERATOR GE PWE23KMKGES Replaced fresh food evap motor. Op test good. ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock

Near Little Mountain Rd, Mentor, OH 44060
Jason N.

Jason N.

DISHWASHER WHIRLPOOL WDT970SAHZ0 Installed listed pump motor. Ran wash test and drain. Checked for leaks. Op test good.

Near Uxbridge Dr, Willowick, OH 44095
Jeff M.

Jeff M.

REFRIGERATOR KITCHENAID KRFF507HPS00 The left-hand bracket is broken which is causing the door to sag and not seal; ordrng 1 W10625067 (bracket)

Near Shannon Rd, Cleveland Heights, OH 44118
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRF989SDAM00 "Cc unit not making ice. Ran ice maker diagnostics , ice maker function is normal. No fault codes stored for ice maker. Ran manual water fill step 45, verified water entered ice mold. Ran thermistor checks on ice maker and ice bin. All passed. Water in mold, advised customer ice maker should harvest ice with a few hours."

Near E Legend Ct, Highland Heights, OH 44143
Arthur V.

Arthur V.

WASHER GE APPLIANCE GUD27ESSJ1WW Found oil in bottom of cabinet. When agitating unit making noise Needs gearcase Customer does not want repaired. Will purchase new.

Near Mentor Ave, Mentor, OH 44060
Jason N.

Jason N.

RANGE WHIRLPOOL WFG540H0AS0 Installed listed temp sensor. Ran bake test to 350 degrees. Calibrated temps +30 degrees. Actual oven temp reading 345 degrees after preheat. Op test good.

Near Spencer Rd, Lyndhurst, OH 44124
Jason N.

Jason N.

REFRIGERATOR MAYTAG MRT118FFFM01 "Cc unit still freezing product in ffCalled WP techline, Mark, suggested running diagnostics for load testing, all functions passed, no faults. Possible door light stuck on causing false load. Checked door lights while closed, both off. Also possible poor airflow circulation, air not returning to freezer. Checked air returns, all clear. “

Near Quarry Dr, Cleveland Heights, OH 44121
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 The ICEMAKER was turned off op tested good

Near Eddy Rd, Willoughby Hills, OH 44092
Jason N.

Jason N.

WASHER MAYTAG MFW9800TK0 "Installed listed bellow. Found retainer ring inside front panel, was not attached to attached to old bellow. Reinstalled ring. Ran wash and drain test x2, checked for leaks, op test good."

Near Buckingham Ave, Cleveland, OH 44120
Jeff M.

Jeff M.

DRYER WHIRLPOOL WED72HEDW0 Dryer was making a loud squeaking sound the unit needed a dryer repair kit installed new part unit tested good customer said the manager has the card and he will call into the office to make payment he is currently out of town; used 1 4392067 (DRYER REPAIR KIT) from stock

Near Chagrin Blvd, Beachwood, OH 44122
Corina B.

Corina B.

ICE MAKER KITCHENAID KUIC15NRTS1 "CC that the unit is making to much ice. Checked the bin thermistor, open. Will need a new thermistor. Office to order part. ; ordrng 1 WP2313633 (thermostat 4952), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Bridlewood Dr, Painesville, OH 44077
Jeff M.

Jeff M.

WASHER WHIRLPOOL WTW7000DW0 Installed new part unit op tested good

Near Parkhill Rd, Cleveland Heights, OH 44121
Brian M.

Brian M.

REFRIGERATOR KENMORE 10662159111 Cc fridge isn’t cold Found temps in freezer to be around 12 and fridge around 58 Removed back cover found evap to have a frost pattern Removed bottom kick panel found condenser covered in dust and dog hair Cleared condenser evap started to get better frost pattern and fridge diffuser started to blow temps around 30 Advised to watch and quoted for thermostat because he has been running it on setting 5 for about a year but advised that a covered condenser could of been keeping from reaching proper temps OP TEST OK at this time

Near Prouty Rd, Painesville, OH 44077
Corey L.

Corey L.

REFRIGERATOR MAYTAG MFF2558VEM10 "Customer complaint ice is sticking together in ice bin, turned water valve down slightly, mullion was warm and separated in the center, corrected mullion not broken, advised customer to clean dust from under the unit, advised customer to monitor, if problem returns please order ice maker W10884390 and another water valve WP67003753"

Near W 90th St, Cleveland, OH 44102
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL ED5FVGXWS01 "Installed ice maker, op test good"

Near W 23rd St, Cleveland, OH 44109
Brian M.

Brian M.

REFRIGERATOR KITCHENAID KSRS22FGWH02 Cc that there is a clunk when opening fridge door Found bottom cam screw loose and not holding it in place properly Removed and inspected screw and cam reinstalled Tightened screw OP TEST OK

Near Ledge Hill Dr, Solon, OH 44139
David R.

David R.

REFRIGERATOR KITCHENAID KSC24C8EYY04 "Found Fz in the upper 50s, FF temp starting to go up as well upper 40s. Took off Evap cover, Evap has zero frost pattern on it. Used UV light to check Evap for signs of dye leak, none. Went to back of unit, compressor is warm, all fittings are tight onto components. Checked for any leaks that could be causing issue, compressor at the fittings check good and the UV drier checks good with no leaks. Tapped system, checked low side and is holding 4psi. High side reading around 215psi. Internal leak, cannot be repaired.; O-emld tckt"

Near Columbia Rd, Brecksville, OH 44141
Corina B.

Corina B.

DISHWASHER WHIRLPOOL WDF520PADM0 "Replaced the vent, deflector and gasket. Optest ok; used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Detroit Rd, Elyria, OH 44035
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRF560SEYM05 Replaced the evap fan. Optest ok.

Near Guthrie Ave, Cleveland, OH 44102
Joe O.

Joe O.

WASHER KENMORE 110.275226 Installed listed partsRan test cycleOp test ok; used 1 SHIPPING (SHIPPING AND HANDLING) from stock

Near N Spruce St, Jefferson, OH 44047
Joe O.

Joe O.

DISHWASHER WHIRLPOOL WDF520PADM7 "Cc: upper spray arm damaged, not dryingRan diagnostics test cycleHeater is workingUnit functioning as designed Needs upper spray arm and manifold; ordrng 1 WPW10317197 (upper spray arm) and 1 WPW10340683 (manifold)"

Near Tinkers Trail, Chardon, OH 44024
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRX988SIB03 "Recovered refrigerant, replaced evap and drier, pulled 28"vac w/ pump, watched, good, charged 5.5oz r134a, unit cooling, pressures good, op test ok replaced the ui. Brought core back for return"

Near W 63rd St, Cleveland, OH 44102
David R.

David R.

RANGE WHIRLPOOL WFG515S0EB1 "Was about to put on harness, found knobs do not fit onto manifold, manifold where gas valves are they are twisted so the knobs don’t fit, burner heads are corroded but will come off. Ordering caps, burner heads, knobs, manifold.**** requesting double labor; ordrng 1 W10812382 (manifold) and 5 W10819917 (knob)s and 1 WPW10183375 (cap-burner) and 1 WPW10515453 (burnr-head) and 1 WPW10515454 (burnr-head) and 2 WPW10515455 (burnr-head)s"

Near Kensington Ave, Cleveland, OH 44111
Joe O.

Joe O.

WASHER GE WPRE6150K2WT "Cc: not drainingRan diagnostics, found unit to be draining, would not spin or agitateRan drain and spin, unit was not spinningChecked motor was not receiving powerUnplugged and plugged unit back in, unit started to spin in a drain and spinStarted a light cycle, unit agitatesNeeds control boardCustomer does not want to repair at this time"

Near Leon Rd, Andover, OH 44003
David R.

David R.

REFRIGERATOR WHIRLPOOL WRT318FZDM02 "Cc of frost food freezing again. Checked and found thermistor open, FF reading 33 at the bottom, 36 at the top. Control set at lowest snowflake, will not let me enter diagnostics. Fz is set to recommended. Changed FF to recommended and FZ to max till when we come back out. Ordering control, thermistor, diffuser and grille.; ordrng 1 W10638176 (grille) and 1 W10838965 (thermistor) and 1 W10861170 (diffuser) and 1 W11085365 (cntrl-elec)"

Near Naomi Ave, Cleveland, OH 44111
David R.

David R.

WASHER MAYTAG MVWB765FC3 "Cc of hot water mist on panel and noise. Found customer put the hot water temp on with deep fill and bedding. Relayed information to customer that when the water level in higher the hot water mist will get through back of top lid. Found coin in impeller. No error codes. Ran through service mode. Ran agitate and spin in manual mode, no noise. Checked underneath. All components look good and working. Op test ok"

Near Weatherwood Ln, Broadview Heights, OH 44147
Brian M.

Brian M.

DRYER WHIRLPOOL WED7000DW2 Cc unit not starting Found unit getting proper power ui dead ran test 1 acu check unit is getting voltage to board but not sending power Needs control board and ui ; ordrng 1 W11126815 (cntrl-elec) and 1 W11130235 (panel-cntl)

Near Windy Willow Dr, Solon, OH 44139
Joe O.

Joe O.

REFRIGERATOR MAYTAG MFI2570FEZ05 "Cc: not dispensing ice properlyFound ice bin pushes door outFound tabs for bin to be broke warm off, and ice bin does not lock into place, so when unit tries to dispense crushed ice it pushes bin into doorCalled whirlpool tech lineWhirlpool stated unit is not repairable and they will contact consumer with more information"

Near Monticello Blvd, Cleveland Heights, OH 44121
David R.

David R.

WASHER WHIRLPOOL WTW8500DC3 "Cc of noise when in spin. No error codes. Turned manual test on and went to spin., high pitch grinding sound. All other components check fine. Will need a gearcase, customer Paid SVC.*** not repairing today, customer said they are calling whirlpool.; used 1 W10811956 (CABRIO GEARCASE 262.35) from stock"

Near Shady Elm Lane, Olmsted Township, OH 44138
Corey L.

Corey L.

WASHER AMANA NTW4516FW3 "Customer complaint washer says lid is locked but it is not, ran diagnostics found motor fault and lid unlock fault, cleared, replaced latch with pre id part, calibrated, op test good"

Near Highland Rd, Cleveland, OH 44111
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL GI15NDXZS0 Cc: not making iceFound recirculating pump not functioningPulled pump pump checked out goodFound small amount of corrosion on harness for pumpCleaned up re installed pumpOp test okQuoted for pump harness if issue comes back

Near Boyd Ct, Willoughby, OH 44094
Arthur V.

Arthur V.

WASHER MAYTAG MVWB835DW4 Replaced water valve. Op test good No more noise

Near Hathaway Dr, Mentor, OH 44060
David R.

David R.

FREEZER WHIRLPOOL WZF79R18DM00 "Cc that Fz is freezing and not freezing, intermittent. Came today and compressor is running, Evap fan blowing air, Evap frost pattern all over, thermostat checks good. Pressing control button and would not move, when the control turned off cooling did not come back on until the 5th try of messing with it. Ordering control; ordrng 1 W10812029 (contrl-box 118.44), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Slate Dr, Berea, OH 44017
David R.

David R.

WASHER MAYTAG MVWB955FW1 "Cc unit is not doing anything, intermittent but now nothing. UI console not letting any selections go through. Unplugged and plugged in. Still nothing. Checked and made sure all wires plugged in, good. LED on control is lighting up. Check test to UI, checks bad. Ordering control, UI, console screw; ordrng 2 8565324 (screw)s and 1 W10912345 (cntrl-elec) and 1 W11025446 (panel-cntl) and 1 W11025448 (console)"

Near Concord Ave, Elyria, OH 44035
David R.

David R.

DISHWASHER WHIRLPOOL WDT970SAHZ0 "Cc of smell in dishwasher. He led old drain before putting new one on. Old drain pump is working. Explained customer of standing water that stays underneath filter by drain pump. Standing water stays there, can have an odor if not used because water will not go anywhere. Advised customer of using afresh to help clean out any build ups of odors and grim. Went through service test, no error codes. All components are working fine. Checked dispenser for rinse aid, good. Reminded customer high temp wash and heated dry along with rinse aid will give you the best amount of dryness unit can provide. Op test ok***advised customer to contact customer support about cleaning of unit of look in user care guide."

Near Capri Lane, North Ridgeville, OH 44039
David R.

David R.

WASHER AMANA NTW4516FW3 "Cc not advancing, had unit turned off at breaker. Unplugged unit, had customer turn breaker on, plugged unit back in. Sensing was lighting up, canceled out cycle. No error codes. Ran service mode and calibration. Op test ok."

Near Falcon Court, North Ridgeville, OH 44039
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRT311FZDM01 "Cust showed pop, sent pic. CC that there is frost in the freezer and not cooling in the ff. Found the bottom of the ff cabinet is pulling away from the frame and liner.Whirlpool will call cust or I 48-72 hrs on next step. ; saved tckt"

Near Blossom Dr, Rocky River, OH 44116
Joe O.

Joe O.

DRYER MAYTAG MEDC215EW1 "Cc: not operatingFound unit receiving proper powerTested fuses, tested goodFound door switch not functioningNeeds door switch; ordrng 1 WPW10569603 (switch-dor2933), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Stonehedge Dr, Painesville, OH 44077
David R.

David R.

REFRIGERATOR WHIRLPOOL WRS555SIHB00 "Replaced all parts. Went into service mode. Step 29 and 30. Icemaker found home position, called for water, and twist tray pushed water out. Advised customer that icemaker has to call for water again and go through cycle before getting ice. Op test ok"

Near White Tail Run, Columbia Station, OH 44028
Arthur V.

Arthur V.

WASHER KENMORE 110.2002201 Found suspension had come loose at the left rear. Reattached. Ran thru auto test. Passed. Op test good.

Near Spring Grove, Madison, OH 44057
Corey L.

Corey L.

DISHWASHER MAYTAG MDB8959SBW3 "Replaced 4 lower rack wheel asm, op test good"

Near Brookstone Trail, Cleveland, OH 44130
Jeff M.

Jeff M.

RANGE KITCHENAID KEBS207SSS04 "The unit has a f6e0 miscommunications error I checked all the connectors the connectors were seated properly the unit needs a new appliance manager I also found the thermal thermal fuse in the rear open for the upper oven; ordrng 1 WP8304452 (fuse-thrml) and 1 WPW10119142 (CONTROL ), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Brentwood Rd, Beachwood, OH 44122
Corey L.

Corey L.

WASHER MAYTAG MTW6700TQ1 "Replaced drain pump, placed water mit mat, op test good"

Near Eldorado Trail, Strongsville, OH 44136
Arthur V.

Arthur V.

DISHWASHER HOT POINT HDA2000T00WW Replaced water valve Op test good. Advised customer install is all wrong and she said she has used this way for years ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock

Near Perth Rd, Madison, OH 44057
Gabriel P.

Gabriel P.

DISHWASHER KITCHENAID KDPE234GPS0 "Replace latch ,opt test ok back working all good"

Near Chester Rd, Avon, OH 44011
Jason N.

Jason N.

DRYER WHIRLPOOL LGR6620PQ0 "Cc unit not drying clothes completelyRan dryer cycle, checked airflow from unit, then airflow to outside vent outlet. Good airflow throughout. Good heat, unit cycling normally. Could not find an issue with unit."

Near Wadsworth Ave, Garfield Heights, OH 44125
Corina B.

Corina B.

DRYER KENMORE 110.865725 "CC that f26 comes up in the ui. F26 motor drive system failure. Checked the motor winding, open. Will need a new motor."

Near E Oakland Rd, Bay Village, OH 44140
Jeff M.

Jeff M.

REFRIGERATOR KITCHENAID KBFS22EWMS7 The ICEMAKER was jammed. The unit cycle automatically

Near Suffield Rd, Mayfield Heights, OH 44124
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRF757SDEM01 Installed listed evap cover and Ui control. Steamed evap coil frost free. Installed cover using screws. Op test good.

Near Applegate Rd, Maple Heights, OH 44137
Corina B.

Corina B.

RANGE WHIRLPOOL WFC310S0EW3 "CC that the breaker trips when starting the oven. Found the cover to the terminal Block is bent, touching the terminal block. Removed the cover heated oven to 350*, without the cover to the terminal block. Will need a new cover and screws. ; ordrng 2 WP489355 (screw)s and 1 WPW10326122 (cover-blck)"

Near Knickerbocker Rd, Bay Village, OH 44140
Corey L.

Corey L.

ELEC SLIDE-IN JENN-AIR JES9750CAS02 "Customer complaint bake takes forever to preheat and only reaches around 250, found bake element failed, will need new element, customer wants to talk with spouse first and will call to pay remainder of bill to order part, WPW10310274 element ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Sweetwater Dr, Brecksville, OH 44141
Brian M.

Brian M.

WASHER MAYTAG MVWX655DW0 "Cc that unit is stuck on wash and not drain Unit was unplugged plugged unit in wash light flashing held down start button for 10 seconds. Ran diagnostics found no stored errors, ran auto test and calibration Unit is operating as designedOP TEST OK"

Near Falcon Dr, Streetsboro, OH 44241

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