Service History 116 | Freds Appliance

We serviced a

WHIRLPOOL WASHER

Model WFW92HEFC0

Near Amherst, OH 44001

David R

Job Details: 03/29/2024

"Customer wants inspection, since we are here for dryer. All codes stored in system F3E1, F5E2, F6E3, F9E1. Ran unit through diagnostics. All components working but water buildup. Cleared out front gasket lip and pump of debris. Tested, good. Running cleaning tablets in unit on heavy cycle. Good. Op Test Ok."

We serviced a

MAYTAG WASHER

Model MVW6230HW1

Near Avon Lake, OH 44012

Manny

Job Details: 03/29/2024

"Cc unit makes noise, verified and pulley cove loose, tightened and ran test and loud noise from pulley and shifter, replaced shifter and pulley from TS, ran calibration and test cycle opt test ok; used 1 W10721967 (PULLEY), and 1 W11481722 (Shifter) from stock"

We serviced a

WHIRLPOOL DRYER

Model LE6880XSN1

Near East Cleveland, OH 44112

Joe O

Job Details: 03/29/2024

Cc: not heatingFound thermal cut off open. Needs thermal cut off. ; ordrng 1 279769 (thermal cutoff)

We serviced a

WHIRLPOOL WASHER

Model WTW4957PW0

Near Cleveland, OH 44103

Joe O

Job Details: 03/29/2024

"Cc: not enough water, not rinsing, agitator not workingFound error code f8e1(long fill). Ran auto test. Found unit filling, washing, draining, and spinning. Ran normal cycle. Unit has good water pressure(hot and cold). Unit filling, washing. Could not duplicate issue. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ04

Near Cleveland, OH 44119

Joe O

Job Details: 03/29/2024

"Cc: not dispensing water, not making iceFound light switch is broken. Found filter stuck in filter head. Pulled filter. Found water pressure returned. Advised customer could just need new filter for water. Needs switch. Customer does not want to repair at this time; ordrng 1 W11396033 (Switch), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Eastlake, OH 44095

Joe O

Job Details: 03/29/2024

"Cc: not completing cycle, not drainingFound drain pump harness broke. Needs harness. ; ordrng 1 W11643701 (Harness)"

We serviced a

WHIRLPOOL WASHER

Model WTW6157PW0

Near Eastlake, OH 44095

Joe O

Job Details: 03/29/2024

Cc: noise when fillingAdvised customer of water hammering. Ran test cycle. Found unit has water hammering. Advised customer they need water hammer arrestors installed. Need plumber

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Willowick, OH 44095

Joe O

Job Details: 03/29/2024

Cc: leakingFound drain pump not seated correctly. Re seated drain pump. Tested. Op test ok

We serviced a

KITCHENAID RANGE

Model KFGG500ESS6

Near Mentor, OH 44060

Joe O

Job Details: 03/29/2024

Cc: tab sticking outFound outer panel not seated correctly. Reseated panel. Op test ok

We serviced a

MAYTAG WASHER

Model MVWB835DW1

Near Mentor, OH 44060

Joe O

Job Details: 03/29/2024

"Cc: chirping noiseRan auto test. Found gear case leaking oil. Wash plate will not come out. Needs gear case and wash plateCustomer does not want to repair at this time; ordrng 1 W11393685 (Gear case) and 1 W10902814 (washplate), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL RANGE

Model WEG515S0LS3

Near Mentor, OH 44060

Joe O

Job Details: 03/29/2024

Cc: gas odor after cookingCustomer stated after cooking they have a gas odor that lingers all day. Found plumber installed a metal pipe on unit. Gas leaking at pipe. Unable to tighten. Needs plumber.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Cleveland Heights, OH 44118

Jason N

Job Details: 03/29/2024

"Cc unit stops during the cycleCustomer states the unit will stop working in cycle, sometimes it will start again but then stops. Ran diagnostics, found code 4-3 for motor not running. Wash motor did not turn during test cycle. Unit will need wash motor replaced. ; ordrng 1 W11025157 (Pump/motor)"

We serviced a

MAYTAG WASHER

Model MVW5430MW1

Near Westlake, OH 44145

Bill

Job Details: 03/29/2024

"Changed control and Ui, tested opt test good."

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS3

Near Cleveland, OH 44111

Bill

Job Details: 03/29/2024

"Cc takes longer to ignite, confirmed cc. Unit has weak igniter, changed out igniter with one from truck stock.; used 1 12400035 (Igniter) from stock"

We serviced a

WHIRLPOOL RANGE

Model WFG505M0MW0

Near Garfield Heights, OH 44125

Bill

Job Details: 03/29/2024

"Changed gas valve, burner, igniter. Bubble tested all gas lines, no leaks detected. Tested unit, no unusual smells, good blue flame pattern. Opt tested good."

We serviced a

MAYTAG OTR MICROWAVE

Model MMV1175JZ00

Near Mentor, OH 44060

Jason N

Job Details: 03/28/2024

"Cc unit making a loud humming noise and no heat Plugged unit into killawatt meter, ran heat test. Unit buzzing loudly, amp draw only reading 5.7A, magnetron not generating microwaves. Estimate only.; ordrng 1 W11391712 (Magnetron)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC703HPS

Near Elyria, OH 44035

Marie V

Job Details: 03/28/2024

Replace control and thermistor. Set temps to recommended. Op test ok

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF577KPS02

Near Lorain, OH 44053

David R

Job Details: 03/28/2024

"Replaced icemaker. Found ice built up in water line, defrosted and cleared. Put extra insulation to help cold air not reach the water line. Changed defrost settings to auto 8 hr defrost. Change temp in FF to 40 and FZ to 1. Unit is good. Icemaker called for water and cycled. Good. Op Test Ok."

We serviced a

WHIRLPOOL DRYER

Model WED5100HC3

Near North Ridgeville, OH 44039

Marie V

Job Details: 03/28/2024

"Cc that unit still not working, top is getting too hot. Had guy come out again to clean vent, also drum stops spinning and time keeps running. Called techline, spoke with Robert.He recommended and said that is a motor issue. Replaced motor from surplus. Op test ok; used 1 W11549461 (Motor), and 1 WP697772 (Motor) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ10

Near Avon, OH 44011

Marie V

Job Details: 03/28/2024

"Followed steps on r600 sealed system repair. Replaced power cord, Filled up with r600 1.9oz. Full frost pattern on evap. Advice cust to allow 24 horses before restocking. Op test ok"

We serviced a

AMANA DRYER

Model NGD4655EW2

Near Valley View, OH 44125

Bill

Job Details: 03/28/2024

"Found that motor was overheating tripping the thermal switch in the motor. Ordered new motor, follow up scheduled for 4/1; ordrng 1 279827 (Motor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG WASHER

Model MVW6230HW3

Near Maple Heights, OH 44137

Bill

Job Details: 03/28/2024

"Cc water leaking, confirmed cc. Found water coming from the back of the dispenser, ordered new dispenser. Follow up scheduled for 04/01; ordrng 1 W11624934 (Dispenser)"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model lfss2612tp5

Near Bedford, OH 44146

Bill

Job Details: 03/28/2024

"Cc water not working, confirmed cc. Water line needs to be ran, advised customer that a plumber or handyman needs to be contacted."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM02

Near Cleveland, OH 44135

Marie V

Job Details: 03/28/2024

"Replaced control , still not working. Unable to continue repair on unit,. Waiting on whirlpool response; saved tckt"

We serviced a

WHIRLPOOL RANGE

Model WFG320M0MS0

Near Bedford Heights, OH 44146

Bill

Job Details: 03/28/2024

"Cc co poisoning had gas company out red tagged unit. Confirmed red tag, bubble tested line, could not find leak. Noticed that flame spreader was heavily warped. As precaution ordered new valve, burner, igniter, and flame spreader. Follow up scheduled for 4/2. Shut gas back off before I left.; ordrng 1 W10670196 (Flame speader) and 1 W11590251 (Gas valve) and 1 W11220387 (Burner) and 1 W11590294 (Igniter)"

We serviced a

MAYTAG DRYER

Model MED7230HW3

Near Beachwood, OH 44122

Bill

Job Details: 03/28/2024

"Changed blower wheel, opt test good."

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS05

Near Middleburg Heights, OH 44130

Bill

Job Details: 03/28/2024

"Tapped into system, pressurized to 150 psi of nitrogen, bubble tested the evaporators, condenser, filter dryer and compressor lines. No leaks found, let pressure stand for 20 min, no drop in pressure. Changed out filter dryer and compressor, used lokring. Vac system to 30 vac for 20 min, recharged system with 1.9 oz of r 600. Monitored evaporators for frost pattern, pattern formed. Opt test good, advised customer to give it 24 hours to come to temps."

We serviced a

WHIRLPOOL RANGE

Model WFG505M0MS0

Near Eastlake, OH 44095

Joe O

Job Details: 03/28/2024

Cc: right front burner not ignitingFound weak ignition on front right burner. Igniter not seated properly. Reseated. Op test ok

We serviced a

MAYTAG DRYER

Model MED6230RHW3

Near Chagrin Falls, OH 44023

Corina H

Job Details: 03/28/2024

CC that there is a rattle. Confirmed. Found the shield touching the blower housing. Opt test ok.

We serviced a

MAYTAG WASHER

Model MVWB835DW0

Near Independence, OH 44131

Manny

Job Details: 03/28/2024

"Cc unit leaking and have what looks like water splashing underneath, verified and the marks are oil splashes, tilted back and gearcase leaking oil, unit needs gearcase and drive components. Customer will not proceed at this time will try to get unit replaced.; ordrng 1 W11393685 (Gearcase) and 1 W10734521 (slider) and 1 W10754158 (motor stator(under 10 yrs warranty )) and 1 W10754448 (clutch) and 1 W10754161 (motor rotor(under 10 yrs warranty)) and 1 W10902814 (washplate), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF707ESS01

Near Cleveland, OH 44113

Manny

Job Details: 03/28/2024

"Cc unit not making ice, verified and frost on the back on the ice box, and fill tube heater open, ordering return and supply gaskets and fill tube heater.; ordrng 1 W11087201 (heater) and 1 WPW10280988 (gasket) and 1 WPW10320706 (gasket), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model KUDF204ESB00

Near Cleveland, OH 44102

Manny

Job Details: 03/28/2024

"Replaced rails and fan, warned customer that the door slides really smooth and if no paying attention it can hot someones legs when opening, opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT316SFDM02

Near Cleveland, OH 44111

Manny

Job Details: 03/28/2024

"Cc unit not cooling in ff, verified and fuse open and heater out of range unit needs harness and heater; ordrng 1 W11577969 (Harness) and 1 W11199204 (diffuser) and 1 W11579349 (Heater)"

We serviced a

MAYTAG REFRIGERATOR

Model MSS25C4MGZ06

Near Lakewood, OH 44107

Manny

Job Details: 03/28/2024

"Cc unit not cooling in ff, verified and evap frosted, ran diagnostic and defrost sensor open and heater not coming on, unit will need defrost heater assembly.; ordrng 1 W11650661 (Heater assembly), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ11

Near Avon Lake, OH 44012

Manny

Job Details: 03/28/2024

"Replace damper and heater, advise customer to allow up to 48 hours for temps to equalize, op test ok"

We serviced a

MAYTAG WASHER

Model MVWB766FW1

Near Middleburg Heights, OH 44130

Manny

Job Details: 03/28/2024

"Cc unit not working, verified latch not working, replaced with pre Id, opt test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS01

Near Streetsboro, OH 44241

Corina H

Job Details: 03/28/2024

"Replaced the door, harness, leds. Opt test ok."

We serviced a

WHIRLPOOL WASHER

Model WTW7000DW0

Near Aurora, OH 44202

Corina H

Job Details: 03/28/2024

Replaced the control. Ran a calibration. Started a quick cycle. Opt test ok.

We serviced a

KITCHENAID DISHWASHER

Model KDTM704KPS1

Near Solon, OH 44139

Corina H

Job Details: 03/28/2024

CC that the unit is not washing the dishes. Confirmed. F7e1 wash motor not running. Ran diag pump and motor not running. Will need a new pump and motor; ordrng 1 W11416362 (Pump and motor)

We serviced a

GE WALL OVEN

Model JKP36G004BG

Near Moreland Hills, OH 44022

Corina H

Job Details: 03/28/2024

"CC that the broil shorted out. When using the bake burned the food. Will need a new broil and a thermocouple. Part is nla. ; ordrng 1 WB44X173 (Broil) and 1 WB24X176 (Thermocouple) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW1

Near Pepper Pike, OH 44124

Corina H

Job Details: 03/28/2024

CC that the unit is not working. Confirmed. Found no water coming out of the hot. Water Spigot is turned on. Will need a plumber

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDHW02

Near Mayfield Heights, OH 44124

Corina H

Job Details: 03/28/2024

CC that the ff section is not cold. Confirmed. 55* fz 10. Control set at 35*. Good frost pattern on the evaporator. Will need a main control and ui. ; ordrng 1 W11399844 (Control) and 1 W11284720 (Ui)

We serviced a

JENN-AIR REFRIGERATOR

Model JB36NXFXRE01

Near Gates Mills, OH 44040

Corina H

Job Details: 03/28/2024

Replaced Icemaker and heater. Tested. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ10

Near Sheffield, OH 44054

David R

Job Details: 03/28/2024

"Replaced damper, tested in diagnostics. Good. All test Op Test Ok."

We serviced a

MAYTAG WASHER

Model MVWB765FW0

Near Avon, OH 44011

David R

Job Details: 03/28/2024

"Cc LF code. Followed tech sheet, all valves in range of where they should be, says to replace main control. F8E1, F2E1. Also found squealing lbc/squeak in agitate and spin, gearcase started to go. Quoting for control and valves; ordrng 1 W11611438 (Main Control) and 1 W11165546 (Valves), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHZ0

Near North Olmsted, OH 44070

David R

Job Details: 03/28/2024

"Replaced rails, stoppers, adjusters good. Op Test Ok."

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near North Ridgeville, OH 44035

David R

Job Details: 03/28/2024

"Replaced main control, went SP W11710100 with customer about continuous spin, new control board has updated software but customer will still need to hook unit up to WiFi for any future over the air software updates. Good. Op Test Ok.

We serviced a

WHIRLPOOL WASHER

Model WFW5605MW1

Near Grafton, OH 44044

David R

Job Details: 03/28/2024

"Cc unit locked, washed rugs in. F9E1. All the backing of the rugs came off. Was able to get all the debris out. Tested. Unit is running properly now. Advised to now put those rugs in or types of rugs with that backing, customer will be charged if happens again. Unit is good. Op Test Ok."

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ4

Near Grafton, OH 44044

David R

Job Details: 03/28/2024

"Replaced wash pump motor, spray arm, control. Ran diagnostics, good. All components test good and working. Op Test Ok."

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC3

Near Willowick, OH 44095

Jason N

Job Details: 03/28/2024

"Cc unit shaking violently and making noiseRan diagnostics, no codes stored. Ran test cycle, all functions passed, no abnormal vibration or noise. Ran test cycle w/towel load. Unit sensed, filled and agitated. Advised customer on water level expectations for unit. Switched to drain and spin cycle, unit spun out and drained, minimal vibration. Advised customer some vibration is expected with unit, but if vibration is aggressive or noisy, check load distribution in tub, may need to redistribute and restart spin cycle. Unit is working as designed."

We serviced a

AMANA WASHER

Model NTW4519JW2

Near Willowick, OH 44095

Jason N

Job Details: 03/28/2024

"Cc unit not spinning and draining Ran diagnostics, found code f8e1 low/no fill. Found drain hose connected to an extension hose and running along floor, draining into floor drain. Secured drain hose along wall with loop. Cleared codes and ran test cycle. All functions passed. Op test good."

We serviced a

MAYTAG WASHER

Model MVW6230HC3

Near Shaker Heights, OH 44122

Jason N

Job Details: 03/28/2024

Cc top pops off of agitator Customer stated the top of the agitator keeps popping off during the wash cycle. Replaced agitator using customer supplied pre id parts. Snapped cap back on. Cap does not seem loose. Advised customer to monitor. Op test good.

We serviced a

WHIRLPOOL RANGE

Model WFG550S0LZ5

Near Mentor, OH 44060

Jason N

Job Details: 03/28/2024

"Cc oven does not workRan bake test, no spark at ignitor. Ran broil test, again, no spark at ignitor. Checked power into DSI board on bake and broil cycles, board receiving 117v. Unit will need DSI board replaced. ; ordrng 1 W11162730 (Module-spk)"

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Geneva, OH 44041

Jason N

Job Details: 03/28/2024

"Cc unit lid will not lock Ran cycle test, lid lock continually trying to lock, latch unable to find lock position. Unit will need latch replaced. Quoted customer repair cost. Replaced latch using truck stock. Ran test wash cycle, unit locked lid, sensed and advanced to fill. Op test good. ; ordrng 1 W11513248 (Latch)"

We serviced a

FRIGIDAIRE RANGE

Model FEF368GSD

Near Ashtabula, OH 44004

Jason N

Job Details: 03/28/2024

Installed both left side infinite switches. Tested all burners for proper operation. All tested good. Op test good.

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Willoughby, OH 44094

Joe O

Job Details: 03/28/2024

Installed led kit. Op test ok

We serviced a

MAYTAG DRYER

Model MEDB955FC1

Near Willoughby, OH 44094

Joe O

Job Details: 03/28/2024

Cc: loud noise after roughly 10 mins runningRan test cycle(timed dry high heat). Found after blower wheel heats up it exposes a crack. Needs blower wheel and motor; ordrng 1 WP697772 (blower wheel) and 1 W11448775 (Motor)

We serviced a

KITCHENAID COOK TOP

Model KCED600GSS01

Near Chesterland, OH 44026

Joe O

Job Details: 03/28/2024

"Cc: right front burner not workingFound burner open. Needs right front burner. ; ordrng 1 W11171119 (elmnt-surf), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Cleveland, OH 44143

Joe O

Job Details: 03/28/2024

"Installed harness, and pump cover. Ran auto test. Op test ok"

We serviced a

JENN-AIR REFRIGERATOR

Model JFC2089HPY

Near Cleveland Heights, OH 44106

Joe O

Job Details: 03/28/2024

Installed filter housing. Tested. Op test ok

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KPS2

Near Shaker Heights, OH 44120

Joe O

Job Details: 03/28/2024

Installed panel. Op test ok

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS2

Near Chagrin Falls, OH 44023

Bill

Job Details: 03/27/2024

"Found leak on left side, mirrored to the right side leak. Sealed leak, waited for caulking to set, tested no leaks detected. Advised customer to monitor."

We serviced a

MAYTAG DRYER

Model MED4500MW0

Near Solon, OH 44139

Bill

Job Details: 03/27/2024

"Installed knob and timer, tested opt test good. Advised customer to always turn the knob clockwise."

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Bedford, OH 44146

Bill

Job Details: 03/27/2024

"Cc not advancing through cycles, confirmed cc. Found drain line laying across the ground to the drain, rerouted hose to utility sink. Tested opt test good."

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Maple Heights, OH 44137

Jason N

Job Details: 03/27/2024

"Cc unit not getting hot Customer states unit stopped heating and the timer does not work. Checked power into unit, found missing L1 or L2. Unit is fed by a fuse box above. Checked fuses, found a blown 30A fuse. Advised customer they will need to replace fuse for unit to operate correctly. Also advised customer to replace vent tube. Vent tube is black plastic, which i conveyed to customer is a potential fire hazard, recommended semi- rigid metal vent tube."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ05

Near Lorain, OH 44053

David R

Job Details: 03/27/2024

"Cc unit not cooling, SxS, cooling somewhat on FZ side, customer just moved in about a month ago. Found that unit not defrosting. Back FZ wall all frosted over. Chee we cling first to make sure control sending correct voltage to heater, in diagnostics. Control sending sending 120vAc to heater circuit. From diagnostics, open fuse and shorted heater. Will need heater, harness, fuse; ordrng 1 W11545823 (Harness) and 1 WPW10384183 (Thermistor) and 1 WPW10495967 (Heater), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG WASHER

Model MVW4505MW1

Near Cleveland, OH 44111

Jason N

Job Details: 03/27/2024

"Cc unit leaking Customer states she had a plumber come out to check for leaks on her plumbing. They documented they could not find a leak. Found a puddle already forming behind unit, hot valve on wall has a slow drip. Ran washer on max fill for 10 minutes, no leaks found on unit. Also noticed water around customers water main pipe to hot water tank as well as water present under her baseboards. Snapped pics. Could not duplicate leaks from unit, advised customer to call back the plumber."

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KPS0

Near Shaker Heights, OH 44120

Jason N

Job Details: 03/27/2024

Cc unit leaking from the rear Customer stated their plumber advised them the unit is leaking from the rear when running a cycle. Pulled unit and ran wash cycle. Observed unit. No leaks found after 25 minutes. Could not duplicate leak concern at this time. Reinstalled unit. Op test good.

We serviced a

CROSLEY WASHER

Model CAW42114GW2

Near Cleveland, OH 44120

Jason N

Job Details: 03/27/2024

"Installed timer. Ran test cycle, timer advancing. Op test good."

We serviced a

GE DRYER

Model PFD95GSPT1DS

Near Jefferson, OH 44047

Dan

Job Details: 03/27/2024

"Customer complaint that control lock is on and will not shut off, turned control lock off, op test good"

We serviced a

MAYTAG WASHER

Model MVWB757JW0

Near Andover, OH 44003

Dan

Job Details: 03/27/2024

"Installed new wash plate and bolt, op test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Montville, OH 44064

Dan

Job Details: 03/27/2024

"Customer complaint of bad smell, fresh food section temperature at 39 degrees, freezer section temperature at-13 degrees, smell is open citrus in fresh food section , unit is operating as designed"

We serviced a

MAYTAG WASHER

Model MVW6230RHW0

Near Chesterland, OH 44026

Dan

Job Details: 03/27/2024

"Customer complaint that unit went off balance showed f0e5 error code, suspension is good, put wet load in basket, ran drain and spin cycle, unit completed spin cycle, unit did not go off balance, basket/tub movement is normal, unit is operating as designed"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SDM2

Near Wickliffe, OH 44092

Dan

Job Details: 03/27/2024

"Customer complaint that unit is not cleaning top rack, placed glasses upright and ran test cycle, glasses filled, unit is operating as designed"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ11

Near Mentor, OH 44060

Dan

Job Details: 03/27/2024

"Customer complaint that unit is not making ice, ice maker will not cycle, ice maker is receiving 120vac , unit needs new ice maker ; ordrng 1 WPW10300024 (Ice maker), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDW10

Near Painesville, OH 44077

Dan

Job Details: 03/27/2024

"Customer complaint that unit is not cooling, freezer section temperature at 4 degrees, fresh food section temperature at 57 degrees, found evaporator fan not running, found evaporator drain tube clogged causing ice to push air channel up in evaporator fan, cleaner, fan is running, op test good"

We serviced a

AMANA DRYER

Model NGD4655EW2

Near Valley View, OH 44125

Bill

Job Details: 03/27/2024

"Cc noise, confirmed cc. Installed a dryer repair kit from truck stock, tested opt test good; used 1 4392065 (Dryer repair kit) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Cleveland, OH 44103

Jason N

Job Details: 03/27/2024

"Cc unit not cooling in both sections Customer states they just recently installed unit, has not cooled since install. Unit is cool at this time, customer has no product in unit. Compressor is running. Ran diagnostics, all thermistors reported as passed. Pulled evaporator cover to check frost pattern, heavy frost on first 2 coils only. Possible inefficient compressor or undercharge from factory. Ordering compressor and will recharge system on return. ; ordrng 1 W11635510 (Compressor) and 1 W11109499 (Drier)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560sehz01

Near Euclid, OH 44123

Corina H

Job Details: 03/27/2024

CC that someone cut the waterlines and the freezer handle is loose. Confirmed. Used johnguest fittings on the waterlines. Tightened the handle. Tested. Opt test ok.

We serviced a

MAYTAG WASHER

Model mvwc555dw0

Near Madison, OH 44057

Dan

Job Details: 03/27/2024

"Customer complaint of loud noise, confirmed, found wash plate stripped, gearcase shaft is also worn out, unit needs new washplate and gearcase, customer does not want repair at this time; ordrng 1 W10902814 (Washplate) and 1 W11454734 (Gearcase), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model Wrs321sdhz08

Near Euclid, OH 44123

Jason N

Job Details: 03/27/2024

"Cc unit not cooling in ff sectionFound unit evaporator starting to frost over. Ran diagnostic, all thermistors reported as passed. Ran force defrost, heater turned on. Installed main control. Ran force defrost, heater turned on. Advised customer to allow up to 24 hrs for unit to return to desired temperature. Op test good."

We serviced a

WHIRLPOOL WASHER

Model WFW5605MW1

Near Brecksville, OH 44141

Manny

Job Details: 03/27/2024

"Cc unit not draining, and keeps water inside after cycle finish even after running drain and spin, verified and f0e1 for load during clean cycle, cleared code ran diagnostic cycle, and finished but water in the basket, ordering pressure sensor.; ordrng 1 W11316246 (switch-wl) and 1 W11456953 (Hose)"

We serviced a

MAYTAG DISHWASHER

Model MDBH949AWW1

Near Cleveland, OH 44128

Manny

Job Details: 03/27/2024

"Cc unit u it wont do anything, verified and unit is dead, removed terminal block cover and 120vac present but not on control ui has corrosion, unit needs control and UI, customer will not proceed.; ordrng 1 W10810347 (panel-cntl) and 1 WPW10285180 (cntrl-elec), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ17

Near Cleveland, OH 44128

Bill

Job Details: 03/27/2024

"Cc power brown out, confirmed cc via video. Lights would dim and power chime would play. Ordered control and Ui, office to follow up as parts where out of stock. checked frost pattern, frost pattern was good. Advised customer to have outlet checked by electrician to be safe.; ordrng 1 W11642015 (Ui) and 1 W11548534 (Control)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WSF26C3EXY

Near Cleveland, OH 44128

Bill

Job Details: 03/27/2024

"Cc not dispensing ice, confirmed cc. Tested voltage at the dispenser motor, had not voltage. Tested out going voltage at the control board 120 dc present when button pressed. Found broken wire at door hinge. Repaired wire, tested opt test good."

We serviced a

MAYTAG WASHER

Model MVW4505MW1

Near Cleveland, OH 44120

Manny

Job Details: 03/27/2024

"cc unit not spinning, verified and drain hose on the floor, elevated and good, advise customer that hose needs to be elevated, theres no stand pipe and the sink is too far and clogged up, after leaving basement customer asked if I had something for her to tie the hose, gave her some zip ties. Opt test ok"

We serviced a

KITCHENAID WALL OVEN

Model KEMS309BSS01

Near Solon, OH 44139

Corina H

Job Details: 03/27/2024

"F6e8 lost communication with the manager. F6e0 Oven user interface lost communication. Checked the power at the p1-7 to p1-8 12vac. Will need the new ui. Cust does not want to repair at this time; ordrng 1 W10570025 (Ui), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Oberlin, OH 44074

David R

Job Details: 03/27/2024

"Cc noise. Found no random noises. I did find the ice maker turned on with no water hook up. Turned off. Could have been the sound the customer is hearing, went through diagnostics. All functions good, Op Test Ok."

We serviced a

WHIRLPOOL WASHER

Model WTW6157PB0

Near Wellington, OH 44090

David R

Job Details: 03/27/2024

"Cc of error code popping up after wash. Sense/Lid and Wash/Rinse lights on, looks like F8E6 error. Cleared code. Going through tech sheet, Water Hazard. Fault is when water in tub and lid left open longer than 10 mins. Check water pressure hose, valves, drain hose. Blew through pressure hose, slight resistance, maybe something got a little caught at the end, blew out. Hot and Cold Valves are good. Drain hose at good height. Lid switch is locking correctly. Ran multiple test modes, no more errors popping up. Ran a drain and spin. When all the way through with no codes. Good. Op Test Ok."

We serviced a

GE DRYER

Model GUD27GSSM2WW

Near Strongsville, OH 44136

David R

Job Details: 03/27/2024

"Cc unit dryer not starting. Maintenance replaced door switch, no good. Found fuses in the back behind drum are open. Will need fuses; ordrng 1 WE4M529 (Thermostat) and 1 WE04X29059 (Thermostat fix) and 1 WE4M528 (Safety thermostat), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG WASHER

Model MVW6230RHW2

Near Olmsted Township, OH 44138

David R

Job Details: 03/27/2024

"CC of residue left on clothes. Customer had a cycle going when arriving, 5 mins left in spin mode. Went over soap/fabric softener usage. Water levels of different cycles, deep fill water level, extra rinse and soil options that can be added. Went over using the Clean Washer Cycle, can clean any build up debris left over. Needs to be done once a month atleast depending on washer usage. Went over the Extra Power Button. Went to diagnostics, overload ever code stored. Cleared. All functions and components test good. Reset unit. Good. Started a Bulky Cycle with no load to show customer the water level. Unit is working as it should. Op Test Ok."

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Cleveland, OH 44105

Manny

Job Details: 03/27/2024

"Cc unit not completing the cycles, verified and drain hose on the floor, ran test unit working as designed, advise customer to keep hose on since or have a stand pipe, opt test ok"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Avon Lake, OH 44012

Manny

Job Details: 03/27/2024

"Replaced control and suspension, opt test ok"

We serviced a

WHIRLPOOL DISHWASHER

Model DU948PWKQ1

Near North Ridgeville, OH 44039

Marie V

Job Details: 03/27/2024

Replace fuse. Tested unit. Working properly. Op test ok

We serviced a

MAYTAG WASHER

Model MVW6230RHW0

Near Lyndhurst, OH 44124

Jason N

Job Details: 03/27/2024

"Cc unit still stopping after starting a cycleCustomer has video of unit stopping in cycle. Unit is displaying f0e7 for load detected while in clean cycle. Found service pointer W11564098 for this issue. Unit will need software update. Customer has Maytag app on phone but does not use it. Connected unit to WiFi via app. Unit downloaded software update. Ran calibration per pointer. Ran test cycle, all functions passed. Advised customer to monitor. Op test good."

We serviced a

WHIRLPOOL WASHER

Model WTW6157PW0

Near Seven Hills, OH 44131

Marie V

Job Details: 03/27/2024

"Cc that unit is not agitating the clothes. Ran diag found error code f0e3. Started unit. Unit agitating properly. Showed cust. Explained if running bigger loads wants to use bulky items, also add agitator bor better washing. Leveled Op test ok"

We serviced a

WHIRLPOOL RANGE

Model WEG515S0LZ3

Near Parma, OH 44134

Marie V

Job Details: 03/27/2024

Cc that the unit oven is not reaching 350*. Stared unit. Unit preheated to 350*. Couldnt duplicate issue. Advice cust to monitor. Op test ok

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Avon, OH 44011

Manny

Job Details: 03/27/2024

"Cc that unit just makes noise and that the softerner cap keeps coming off, verified and agitator screw was loose causing the dispenser to come off, and unit in a drain cycle, cleared cycle and ran diagnostic no codes, ran test cycle unit working as designed, opt test ok"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Brook Park, OH 44142

Manny

Job Details: 03/27/2024

"Replaced all parts ordered,ran test cycle opt test ok"

We serviced a

WHIRLPOOL RANGE

Model WFG550S0LZ4

Near Kent, OH 44240

Corina H

Job Details: 03/27/2024

"CC that the unit trips the breaker on a self clean. Ran diag no error codes. Checked the outlet properly polarized. On a 20 amp breaker. Started a self clean with the kill a watt .14 amps. Let it run for 45 minutes. The microwave is on the same circuit as the oven. Advised Cust the unit needs to be on its own dedicated circuit. Opt test ok."

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