Local Reviews

Fred's Appliance Service Rated 4.8 out of 5 stars based on 8428 customer reviews

Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL RST2200FAM "Cc: not coolingFound temps in freezer at 40 degrees and ff at 69 degrees. Frost starting to build up on rear wall of freezer. Pulled evap cover found unit is not completely frosted over. Found ball of ice on cap tube. Found evap fan receiving power. Was able to spin it with my hand and unit started very slowly. Needs evap fan.; ordrng 1 WP61004888 (motor-evap), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Sunset Dr, Warrensville Heights, OH 44122
Jason N.

Jason N.

WASHER MAYTAG MVWC565FW1 "Cc unit start button not workingFound unit stuck in sensing Ran diagnostics, found code f8e1 for long fill, no fill. Ran diagnostics test, cold water not coming in, found cold valve turned off. Turned back on, diagnostics test complete, all functions passed. Ran calibration. Op test good."

Near E 82nd St, Cleveland, OH 44103
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRX988SIBM01 Installed control and ice door. Op test ok

Near Gregory Ct, Mentor, OH 44060
Jason N.

Jason N.

REFRIGERATOR KITCHENAID KRSC503ESS01 "Cc unit leaking from filter area Customer stated he tried to change filter, couldn’t get in to go in correctly. Found plastic filter guide piece had come off, reattached and reinstalled filter. Watched for leaks. No leaks. Op test good."

Near Dumbarton Blvd, Richmond Heights, OH 44143
Jason N.

Jason N.

OTR MICROWAVE WHIRLPOOL WMH32519HZ3 "Cc items shifting on turntableCustomer stated it doesn’t do it all the time, but she noticed sometimes items set on turntable will be shifted over at the end. Checked turntable, coupling and roller ring. All look good. Ran op test using cup of water several times. Unit operating as designed."

Near Haselton Rd, Cleveland Heights, OH 44121
Jeff M.

Jeff M.

DISHWASHER KITCHENAID KUDS30IXSS9 Customer stated unit is leaking from the front indicating either a leveling issue or loading issue I ran the dishwasher I was not able to find a leak but I did attempt to re-level the dishwasher there’s not a lot of room to work with I explained real quick to the customer how to properly load a dishwasher to hopefully prevent this from occurring again

Near Superior Ave, Cleveland, OH 44114
Jeff M.

Jeff M.

WASHER WHIRLPOOL WFW95HEDW0 The unit had a long drain code a pressure sensor issue a door opening error along with a steam valve issue. I cleared the codes ran a quick wash unit tested good the drain function work properly the unit since the water going into the machine I could not duplicate an issue

Near E 121st St, Cleveland, OH 44120
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRF540CWHZ01 "Installed damper. Customer states the popping noise returned after leaving last visit. Started compressor/condenser fan test heard the popping noise come back. Pulled unit could not locate the issue. The noise stopped when the unit was pulled out. Recorded a video and sent it to BJ he stated it sounded like tape or the warning label on the power cord as well. Taped up the warning label on the power cord, pushed unit back in. Sound did not return at this time. Op test ok"

Near Courtney Ct, Chardon, OH 44024
Joe O.

Joe O.

DISHWASHER KITCHENAID KUDP01ILWH1 "Cc: not shutting properly, door hitting somethingFound door is hitting the mounting tab. Bent mounting tab up out of the way. Ran test cycle. Op test ok"

Near Gates Mills Blvd, Cleveland, OH 44124
Joe O.

Joe O.

DRYER MAYTAG MEDB835DW4 Cc: time fluctuation/wet clothes at end of cycleFound venting kinked very little. Found unit is receiving proper power. Advised customer of moisture sensor and running mixed loads. Ran test cycle. Unit has good heat and air flow. Unit cycling heat and timer does not seem to be jumping around at all. Could not duplicate issue. Op test ok

Near Stanwell Dr, Highland Heights, OH 44143
Brian M.

Brian M.

REFRIGERATOR KITCHENAID KSCS25FKSS01 Cc unit not dispensing water Found switches to be good water line not frozen Found water valves not getting power Needs control board ; ordrng 1 W10823805 (cntrl-elec)

Near Royal Portrush Dr, Solon, OH 44139
Jason N.

Jason N.

WASHER MAYTAG MVWC565FW1 Cc unit lid locking not unlocking sometimesInstalled control and lid latch. Ran auto test and calibration. Op test good.

Near N Roundhead Dr, Solon, OH 44139
Jeff M.

Jeff M.

RANGE JENN-AIR JGS8850BDS Installed new part unit op tested good ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock

Near Rexway Ave, Beachwood, OH 44122
Jeff M.

Jeff M.

WASHER MAYTAG MHW5630HW0 The hot and cold line where reversed

Near Harvard Rd, Beachwood, OH 44122
Jeff M.

Jeff M.

WASHER MAYTAG MVWX655DW0 Installed new part unit op tested good

Near Roland Rd, Lyndhurst, OH 44124
Corey L.

Corey L.

DISHWASHER KITCHENAID KDFE104DSS5 "Customer complaint dishwasher rack broke from track, confirmed found plastic adjuster broken on left side, track was sent, ordering adjuster; ordrng 1 WPW10546503 (adjuster)"

Near Bradley Rd, North Olmsted, OH 44070
Joe O.

Joe O.

WASHER MAYTAG MVWB835DW4 "Cc: unit stopped working, won’t run through cycleCustomer stated they use to be able to unplug the unit and plug it back in and it would work again. Found error code f5e1(lid switch fault) ran auto test. Unit did not lock the lid, did not agitate or spin. Attempted manual lock unit would not lock. Ran lid lock tests, test states to replace lid lock and if that don’t work replace control. Replaced lid lock. Ran auto test and calibration. Op test ok ; used 1 W10810403 (LID LATCH) from stock"

Near Som Center Rd, Willoughby Hills, OH 44094
Joe O.

Joe O.

WASHER WHIRLPOOL WTW5000DW0 Cc: intermittently not spinningFound error code f5e1(lid switch fault). Ran auto test. Unit is locking and spinning. Ran calibration. Ran drain and spin. Could not duplicate issue. Op test ok

Near Jordan Dr, Willoughby, OH 44094
Gabriel P.

Gabriel P.

DRYER MAYTAG MEDC215EW0

Near English Lakes Blvd, Amherst, OH 44001
Gabriel P.

Gabriel P.

WASHER MAYTAG MHW5500FW1 "Replace control pressure hose and pressure switch ran diagnostic,pass opt test ok"

Near Oak Tree Dr N, Lorain, OH 44053
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRT134TFDW00 "Customer complaint both compartments are losing cool, freezer is very full but ff does not have many items, temps were -2 in the back and 15 in the front of freezer and 37/38 on ff loads, advised customer to move things from sides of freezer to allow air flow to the front, customer using clip on thermometer, unit is plugged into 2 prong outlet with adapter and sharing with range, advised unit needs to be on a properly grounded dedicated outlet"

Near Brookway Ln, Brooklyn, OH 44144
Dan H.

Dan H.

WASHER MAYTAG MVWB765FW3 "Customers washer is working just fine, job was supposed to be closed and part should have been sent to tech to replenish truck stock, took part with me"

Near Temple Ave, Mayfield Heights, OH 44124
Corina B.

Corina B.

WASHER AMANA NTC3500FW0

Near Library Ave, Cleveland, OH 44109
David R.

David R.

REFRIGERATOR MAYTAG MFI2569VEW Replaced icemaker. Watched it cycle and call for water. Give a couple of hours for unit to make ice. Op test ok

Near Whitehead Rd, LaGrange, OH 44050
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL ED5FHAXVY02 "Customer change filter and still no pressure coming out of dispenser,when took out filter from housing the housing started leaking lots of water not suppose to also I wouldn’t know if the valve is bad cause is not getting water from the filter explain customer gave her the option to replace both or to start with filter housing she wants to start with filter housing ; ordrng 1 WPW10121138 (housing), used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Huntington Woods Pkwy, Bay Village, OH 44140
Corey L.

Corey L.

REFRIGERATOR MAYTAG MFF2258FEZ03 "Installed slides and frz door sent to customer from wpl, op test good"

Near Fernway Ave, Cleveland, OH 44111
Dan H.

Dan H.

DRYER WHIRLPOOL WGD49STBW2 "Customer complaint that unit is not starting, confirmed, found timer contacts t2-s open, should be closed in all cycles, unit needs new timer; ordrng 1 W10846428 (timer)"

Near Karen Dr, Seven Hills, OH 44131
Corina B.

Corina B.

MW-HOOD COMBO WHIRLPOOL MMV5207BAB "CC that there is no power to the unit. Checked the power at the filter board, good. Checked power at the main control, 120 volts. Will need a main control. Part is no longer available. ; ordrng 1 DE94-01386J (asy contro) and 1 W10127100 (CONTROL )"

Near Oak Park Blvd, Garfield Heights, OH 44125
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Customer complaint water is not dispensing anymore, confirmed removed filter and found dispenser only trickling, ice cubes are being produced but are very small, customer has plastic supply line with saddle valve, advised these are potential flood hazards and should be replaced with a copper line and ball valve, found soot built up at saddle valve, valve is connected to main cold at hot water tank"

Near Denise Dr, North Ridgeville, OH 44039
Corey L.

Corey L.

DRYER WHIRLPOOL WED4815EW1 "Customer complaint low and medium settings not working everything is high heat, noticed customer has foil style vent, advised this is a potential fire hazard and should be replaced with a semi solid or solid rigid metal style vent, started timed dry on low heat, vent on unit temped up to 125 then heat cycled off to 111 before cycling back on, stopped ran air fluff until vent was 77, started timed dry med heat, vent heated to 135 then heat cycled off until 115 before cycling back up to 135, ran air fluff until vent temp reached 80, started timed cycle high heat, vent heated up to 140 then cycled off to 120 before cycling back on, unit is operating as designed"

Near Oakwood Cir, North Ridgeville, OH 44039
Corey L.

Corey L.

OTR MICROWAVE WHIRLPOOL WMH32517AS0 "Customer complaint microwave is sparking and burning food, confirmed customer put in a handful of baby carrots and within 8-10 seconds sparks and a food caught, magnetron is bad and sparks have damaged deflector and is unrepairable; used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Woodshire Dr, Strongsville, OH 44149
Dan H.

Dan H.

OTR MICROWAVE WHIRLPOOL WMH31017HZ0 "Customer complaint that unit is not heating , confirmed, unit flashes f1e4 error code, found cabinet dented in by door witch preventing door from properly closing switch contacts, unit cannot be repaired, called whirlpool techline spoke to jk, whirlpool will reach out to customer within 5 business days

Near Halburton Rd, Beachwood, OH 44122
Gabriel P.

Gabriel P.

DRYER MAYTAG MEDB765FW0 "Found error code f2e1 stuck key and f4e4 l2 line voltage error also found belt broken replace from truck stock ,opt test ok ; used 1 341241XXX (XXXDO NOT RESTOCKXXX) from stock"

Near Northglen Dr, Westlake, OH 44145
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL KRFC704FBS00 "Cleared fresh food section evaporator , installed new cover and control, op test good"

Near Cheryl Ann Dr, Independence, OH 44131
Gabriel P.

Gabriel P.

DRYER MAYTAG MEDC465HW0 "Getting 126 voltage from l1 to neutral but 000 from l2=to neutral she will need an electrician,opt test ok also is under one year manufacture warranty took picture of pop"

Near Hall Ave, Lakewood, OH 44107
Gabriel P.

Gabriel P.

WASHER WHIRLPOOL WTW5000DW2 "F8e1 long fill or no fill and f0e4 hot water temperature and f0e5 off balance load,also main valve was off correct issue ran calibration and auto test pass,opt test ok took picture of pop"

Near Beachwood Ave, Avon Lake, OH 44012
David R.

David R.

RANGE KITCHENAID KSEB900ESS0 "Cc oven not right temp. F8E0, F1E0 error codes. Checked element, resistance good. Checked temp sensor, checks in range at normal temperature of 75* at 1112 ohms. Calibrated up by 10*. Put bake 350* waited 15 mins after preheat. Customer also had thermometer inside. With temp adjustment read about 358/360*. Op test ok"

Near Almond Walcott Ct S, Brecksville, OH 44141
Corina B.

Corina B.

MICROWAVE WHIRLPOOL WML55011HS3 Replaced the cabinet. Optest ok.

Near Greenwich Dr, Strongsville, OH 44136
David R.

David R.

RANGE WHIRLPOOL WEG750H0HZ0 Cc burning. New units per owners manual “Odors and smoke are normal when the oven is used the first few times or when it is heavily soiled.”. Looked by bake burner in oven and took off bake of unit and didn’t see anything out of the ordinary. Tested at 350* customer used the oven only one time for about 5 mins. Told her give it a few times as instructed from manual for order and smoke to go away. Op test ok.

Near Emerson St, Columbia Station, OH 44028
David R.

David R.

DRYER MAYTAG MGDX655DW2 "Replaced part, tested. Op test ok"

Near Hilton Rd, Brecksville, OH 44141
Dan H.

Dan H.

DRYER GE PTDN600EM0WT "Installed new front slide bearings, op test good"

Near St Petersburg Dr, Parma, OH 44134
Dan H.

Dan H.

DRYER AMANA NED4655EW1 "Customer complaint that unit is not drying clothes, unit is heating, lint screen was clogged, unit is operating as designed"

Near W 136th St, Cleveland, OH 44111
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRF757SDHZ00 "Installed closer and cam, op test good"

Near Wilmington Dr, Strongsville, OH 44136
Gabriel P.

Gabriel P.

REFRIGERATOR JENN-AIR JF42NXFXDE02 "Icemaker making ice check lever to make sure it wasn’t loose is ok show customer how to manually shut off icemaker,opt test ok"

Near Walker Rd, Avon Lake, OH 44012
Brian M.

Brian M.

WASHER ROPER RTW4516FW2 Cc unit will not turn on Found unit getting power but no green light Needs control board also start button missing Needs console; ordrng 1 W10890625 (console) and 1 W11170318 (cntrl-elec)

Near Munn Rd, Chagrin Falls, OH 44023
Dan H.

Dan H.

DRYER WHIRLPOOL WHD5090GW0 "Customer complaint that delay dry will not turn off, light blinking on user interface is actually a reminder to clean filter, cleared filter unit stated, op test good"

Near Winchell Rd, Shaker Heights, OH 44122
Dan H.

Dan H.

REFRIGERATOR FRIGIDAIRE FFHS2313LP0 "Customer complaint of same issue as in July, evaporator drain tube is clear, brown goo is discoloration from previous issue,unit is operating as designed"

Near Normandy Rd, Shaker Heights, OH 44120
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRT518SZFB00 "Cc unit not coolingCustomer stated ff compartment is fine, but freezer is not freezing thingsConfirmed freezer is 40 degrees. Pulled evap cover, found small ice ball on cap tube, no frost pattern. Unit has refrigerant leak. Quoted repair, customer not repairing at this time, estimate only."

Near Duffton Ln, Painesville, OH 44077
Gabriel P.

Gabriel P.

WASHER MAYTAG MVWC415EW1 "Transmission leaking lots oil,giving customer estimate they will not repair"

Near Madison Ave, Sheffield Lake, OH 44054
Corina B.

Corina B.

WASHER MAYTAG MHW3505FW1 "Checked outlet, good. Unit is in a bathroom with moisture. Replaced the ui. Optest ok."

Near Maple Ridge Rd, North Olmsted, OH 44070
Brian M.

Brian M.

WASHER MAYTAG MHW3505FW1 Cc unit will not change time when spinning out Followed service pointer W10913408It advises to replace the ACU Customer is leaving for a few weeks will be back December 5th ; ordrng 1 W11201284 (cntrl-elec)

Near Pekin Rd, Novelty, OH 44072
David R.

David R.

DISHWASHER KITCHENAID KDPE234GPS0 Replaced parts. Tested. Op test ok

Near Reeds Court Trail, Westlake, OH 44145
Corina B.

Corina B.

WASHER WHIRLPOOL WTW4616FW2 CC that there is a loud noise when the water is coming in and it sounds ruff when washing. Found the water valve is making the noise. Replaced the water valve from t/s. Optest ok. ; used 1 W11210459 (VALVE) from stock

Near Lauderdale Ave, Lakewood, OH 44107
Corina B.

Corina B.

DISHWASHER KITCHENAID KDTE334GPS0 Found the drain hose clogged with food. Replaced the drain hoses. Advised cust to get an extension for the drain hose to have a high loop where water can’t not enter from the sink. Optest ok.

Near Cohassett Ave, Lakewood, OH 44107
Dan H.

Dan H.

DRYER FRIGIDAIRE GLGQ2152EE1 "Customer complaint of loud squealing, confirmed, unit needs new bearing; ordrng 1 5303281153 (bearing kit-rear), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Scottsdale Cir, Mentor, OH 44060
David R.

David R.

RANGE MAYTAG MER8700DS0 "Replaced part, tested at 350*, good. Answered customers questions. op test ok"

Near Country Club Blvd, North Olmsted, OH 44070
Brian M.

Brian M.

WASHER MAYTAG MVWB765FW0 Cc unit wouldn’t spin outFound stored error for overload Ran test cycle and calibration Advised customer on overloading unit OP TEST OK

Near Summers Ave, Streetsboro, OH 44241
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRT318FZDW02 Cc unit is freezing food in fridge Found fridge to be set to lowest set point and temping out around 32 degrees Found fridge thermistor stuck in foam housing Removed and repositioned in housing Also set freezer to max Advised to watch and it may take up to 48 hours to change temps

Near Richmond Rd, Solon, OH 44139
Corina B.

Corina B.

DISHWASHER KITCHENAID KUDE48FXSS5 "CC that the unit does nothing. 8-4 Drain Motor Electrical Problem, 8-1 slow drain, 9-Diverter Can’t Find Position. Found the pump and motor leaking. Will need a new pump and motor. ; ordrng 1 WPW10455261 (pump&motor), used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Cutters Creek Dr, Cleveland, OH 44121
Corey L.

Corey L.

DISHWASHER WHIRLPOOL GU1500XTKQ0 "Customer complaint dw not working, confirmed, power to unit is good, found thermal fuse open, unit needs new thermal fuse; ordrng 1 8193762 (thermal fuse 21.68), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near E 212th St, Euclid, OH 44123
Corina B.

Corina B.

DISHWASHER FRIGIDAIRE FDB1100RHC2 CC that the dishwasher does not start. Started a normal cycle. Found the pump and motor are struggling to spray the water. Will need a pump and motor and drain pump.

Near Clifton Blvd, Cleveland, OH 44107
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Cc handles are loose Tightened handles OP TEST OK

Near , CT
Gabriel P.

Gabriel P.

DRYER MAYTAG MEDC215EW0 "Found blower housing fuse open ordrng 1 WP3392519 (thermal fuse), used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near English Lakes Blvd, Amherst, OH 44001
Brian M.

Brian M.

REFRIGERATOR MAYTAG MFF2258VEM10 Cc unit not cooling Found ice ball on cap tube of evap Needs sealed system repair Evap and drier EST only

Near Fox Hill Trail, Mentor, OH 44060
Brian M.

Brian M.

REFRIGERATOR KITCHENAID KRSC503ESS01 Cc that temps in fridge got warm then all of sudden unit started cooling At this time unit it temping out normal 5 in freezer and 38 in fridge At this time unit is functioning as design Advised to watch for 24-48 to make sure temps are regulating properly

Near Monarch Ct, Painesville, OH 44077
Dan H.

Dan H.

DISHWASHER AMANA ADB1400AGS1 "Customer complaint that unit is not drying dishes, ran diagnostics no error codes found, unit completed test cycle, heater is working, unit is operating as designed"

Near Lakehurst Dr, Eastlake, OH 44095
David R.

David R.

RANGE WHIRLPOOL WOS11EM4EB00 "Replaced part, tested. Good. Op test ok"

Near Adele Ln, Olmsted Township, OH 44138
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRS588FIHB00 "Did not replace parts customer said after I correct temperature on freezer it started dispesing water explain that cause temperature was-6 degrees it might of freeze the line on door,is working opt test ok also call bj he also think the same thing,opt test ok"

Near Washington Ave, Lorain, OH 44052
Corina B.

Corina B.

WASHER MAYTAG MVWB835DW Replaced the latch. Ran a calibration. Started a normal cycle. Optest ok.

Near Hobbit Ct, Painesville, OH 44077
Joe O.

Joe O.

REFRIGERATOR KITCHENAID KRMF706ESS00 "Cc: not cooling in ff sectionFound temps in ff at 50 degrees and freezer at 6 degrees. Ran test 4 in diagnostics. Found no stored error codes. Spoke with BJ, states with it being intermittently occurring issue that we can rule out a sealed system issue and that it sounds to be a control issue. Noticed these parts have already been changed. Called whirlpool tech line spoke with Leon stated to check resistance on thermistors at the control, and remove ff evap cover and run step 4 to check frost pattern and check to ensure 3 way valve is starving the ff section for cooling. He also stated because it is intermittent it’s going to be hard to find the issue. Pulled evap cover ran test 4. Spoke with RA he stated that the valve is fine. And to check the thermistors and harness. Checked the harness for ff evap Found harness from unit has corrosion inside the plug. Called whirlpool tech line spoke with Joel. Advised him of Of what was found he stated to clea

Near Vista Lago Cir, Painesville, OH 44077
Joe O.

Joe O.

GAS RANGE MAYTAG MGR6600FZ0 Cc: clicking but won’t lightFound electrode burner up. Cleaned up electrode but it’s still dirty. Needs electrode; ordrng 1 WP9758079 (igntr-oven)

Near Kensington Rd, Cleveland Heights, OH 44118
Corey L.

Corey L.

DISHWASHER KITCHENAID KDTE334GPS0 "Customer complaint door won’t stay closed and won’t complete cycle unless held close, door is popping open and barely has grab to shut, removed racks one at a time between closing door without change, removed door gasket door closed real tight with good grab with strike and latch, removed both springs, no difference, removed wheels to allow unit to level as counter height is low, closed better but not tight as it should, found sp W10914584B to replace upper tracks, called wpl tl, spoke with Adrian, tl agreed with diagnosis to replace tracks; ordrng 1 W11048934 (track LEFT) and 1 W11048936 (track RIGHT)"

Near Columbia Rd, North Olmsted, OH 44070
Corey L.

Corey L.

RANGE WHIRLPOOL WFG505M0BW2 "Customer complaint of a dent on left side of unit, unit is under 30 cosmetic warranty, confirmed damage to side, unit needs left side panel; ordrng 1 W10816996 (panel-side)"

Near Fry Rd, Brook Park, OH 44142
Corey L.

Corey L.

WALL OVEN WHIRLPOOL JJW3430WB00 "Customer complaint of stuck key error, confirmed, display reads f2e1 stuck key call for service and when canceled comes right back, cycling breaker did not resolve issue, unit needs console and main control; ordrng 1 W11087467 (console) and 1 WPW10292566 (cntrl-elec)"

Near Augustine Dr, Parma, OH 44134
Joe O.

Joe O.

DRYER GE DBVH512EF0WW Installed belt. Ran test cycle. Op test ok

Near Travis Dr, Madison, OH 44057
Dan H.

Dan H.

REFRIGERATOR GE PGCS1RKZHSS "Customer complaint that unit does not make a lot of ice, found ice bin partially filled, temps are good water valve opens, fans are working, good frost pattern on evaporator, unit needs new ice maker ; ordrng 1 WR30X28693 (icemaker)"

Near Cedar Rd, Beachwood, OH 44122
Joe O.

Joe O.

WASHER MAYTAG MVWB765FW3 Cc: leaking water when unit is offFound water valve seeping. Needs water valve. Replaced water valve. Ran auto test and calibration. Op test ok; used 1 W11165546 (VALVE) from stock

Near Foraker Ct, Mentor, OH 44060
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Installed im fan, op test good"

Near Edgewater Dr, Cleveland, OH 44102
Gabriel P.

Gabriel P.

RANGE WHIRLPOOL KGCU467VSS02 Found back three burner sparking when turning range hood fan on and off check down stair on electric box to make sure range and hood not on the same circuit but they were on the same circuit Call whirlpool spoke to chris he said both unit should be on there own dedicated other wise that will happen circuit will need an electrician to take care of that issue

Near Bur Oak Dr, Westlake, OH 44145
Corey L.

Corey L.

RANGE AMANA AGR6603SFW2 "Customer complaint there was a pop in the oven while it was not in use and hadn’t been used since dinner the night before this occurred and smoke was seen and smelt in oven around light so unit was unplugged, power to unit is good, plugged in unit, all components functioning as designed, unable to duplicate the problem, unit is operating as designed"

Near Winchester Ave, Lakewood, OH 44107
Brian M.

Brian M.

DRYER WHIRLPOOL WED4815EW1 Cc unit shuts off before clothes are dry and sometimes unit will start back up Found timer to be not functioning properly during an automatic timer selections unit will shut off and buzz at cool down Needs timer ; ordrng 1 WPW10185982 (timer)

Near Beechwood Rd, Ravenna, OH 44266
Joe O.

Joe O.

RANGE MAYTAG MGR8800FB0 Cc: won’t bakeFound spark igniter disconnected. Reconnected. Tested multiple times. Op test ok

Near Columbia Ave, Cleveland, OH 44108
Gabriel P.

Gabriel P.

RANGE WHIRLPOOL WEE730H0DS0 Found errors code f8e0 slow speed fan when on preheat fan never turn on will need blower fan give customer and estimate they will think about it ; used 1 W11107275 (FAN-BLWR) from stock

Near Ridgeview Blvd, North Ridgeville, OH 44039
Joe O.

Joe O.

WASHER MAYTAG MVWB765FW0 Cc: grinding/rubbing noiseCustomer stated it only happens when it has a load in it. suspension checked good. Found error codes f0e3(overload) and f0e5(off balance load. Advised customer on over loading unit. Found debris under the rotor. Ran auto test and calibration. Ran drain and spin. Could not duplicate issue. Op test ok

Near Washington Blvd, Cleveland Heights, OH 44118
Brian M.

Brian M.

DRYER WHIRLPOOL WFW72HEDW0 "Cc unit is locked and has a cat litter rug inside Found unit locked with rug inside Was able to unlock unit went to run a drain test unit will not drain just hums Needs drain pump ; ordrng 1 WPW10605427 (pump-water5388), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Chelton Dr, Kent, OH 44240
Joe O.

Joe O.

OTR MICROWAVE WHIRLPOOL WMH31017HS3 Cc: not heatingInstalled mag and diode. Ran test cycle. Op test ok

Near Harvey Rd, Cleveland Heights, OH 44118
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Found a pin valve explain customer that does valve are not recommended cause they get corrude over time and not allow enough pressure to come out took pictures of model

Near Schady Rd, Olmsted Township, OH 44138
David R.

David R.

DISHWASHER FRIGIDAIRE FGBD2445NF1A "Cc not draining. Found drain pump bad, also drain hose is clogged all the way up. Tried to pull out unit but wall trim is in front of it and will be damaged. Customer will have to pull out before we return. If not, will charge more labor to get unit out to reach drain pump in back.*** customer paid SVC. Do not order parts at this moment.; ordrng 1 807117001 (hose) and 1 A00126401 (pump assembly ), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Reid Dr, Parma Heights, OH 44130
Joe O.

Joe O.

WASHER WHIRLPOOL WTW5000DW2 Cc: knockingRan auto test and calibration. Ran drain and spin. Op test ok

Near Hazelmere Rd, Beachwood, OH 44122
Corey L.

Corey L.

REFRIGERATOR KITCHENAID KRFC704FSS00 "Customer complaint ff losing cooling, confirmed temps were 46 in ff, found ff evap frozen, steamed evap completely, replaced cover and control with parts sent following sp in notes"

Near Glen Dr, Brecksville, OH 44141
David R.

David R.

RANGE WHIRLPOOL WFG320M0BW2 "Cc display changing by itself. Verified, whether you try to put on the time or go to bake/broil, control with start flashing and do whatever it wants. Ordering control.; ordrng 1 W11113908 (cntrl-elec)"

Near Deerfield Dr, Parma, OH 44129
Dan H.

Dan H.

REFRIGERATOR MAYTAG MFI2569VEM1 "Customer complaint that ice maker is not working and unit is freezing in fresh food section , found no water entering ice maker , found service pointer addressing colder than normal temperature in fresh food section due to ice maker not receiving water, bypassed water filter, good flow, advised customer to replace water filter and monitor"

Near Cedarwood Rd, Pepper Pike, OH 44124
David R.

David R.

WASHER WHIRLPOOL DLW330RAW "Cc not working. Found belt broken. Will need belt. *** do not order part; ordrng 1 WP27001007 (belt), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Johnson Dr, Parma, OH 44130
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRF555SDFZ05 "Customer complaint fridge is freezing items in deli drawer, temp was 32 in deli drawer and 38 on top, frz 0-2, temps are set at recommended, adjusted temp warmer three degrees, advised customer to to allow 24-48 hrs for temps to settle"

Near Deer Run, Willoughby Hills, OH 44094
Corey L.

Corey L.

DRYER WHIRLPOOL WED7500GC0 "Customer complaint door pops open while drying, found catch wore out, replaced catch and strike, op test good"

Near Grace Ave, Garfield Heights, OH 44125
Brian M.

Brian M.

REFRIGERATOR AMANA ART104TFDW00 Cc unit not cooling Found compressor not running Used compressor tool unit just hums Needs compressor and drier ; ordrng 1 WPW10507886 (compressor)

Near Frost Rd, Streetsboro, OH 44241
Joe O.

Joe O.

MICROWAVE WHIRLPOOL WMH53521HZ4 Called whirlpool tech line spoke with Robert. Advised him of the issue. He stated that if the unit will hold up a piece of paper and the vents are open there is not much we can do. He stated it is a 300 cfm motor. Op test ok

Near Corning Ave, Mentor, OH 44060
Jason N.

Jason N.

REFRIGERATOR KITCHENAID KSSS42QMW01

Near Camberly Dr, Lyndhurst, OH 44124
David R.

David R.

DISHWASHER KITCHENAID KUDS30IXBL7 W10756177B Service pointer. S23010 covers part and labor for adjuster kit. Unit fits in between model and serial range. Ordering kit.; ordrng 1 W10712394 (adjuster KIT)

Near Juniper Ct, Strongsville, OH 44136
Jeff M.

Jeff M.

REFRIGERATOR KITCHENAID KFIS29BBWH02 The drain tube assembly in the rear was plugged. Cleaned the drain unit tested good

Near Woodside Dr, Chesterland, OH 44026
Dan H.

Dan H.

RANGE AMANA AGR6603SFB1 "Customer complaint that oven is still not doing anything, started bake for 359 degrees, bake burner lit, oven heated to 350 degrees, burner shut off and came back on, oven temperature at 357 degrees, unable to duplicate the problem , unit is operating as designed"

Near Dalepark Dr, Bedford, OH 44146
David R.

David R.

RANGE WHIRLPOOL WFG550S0HV1 "Cc smell of gas, bake not working. Checked power, correct voltage. Correct power going to DSI board. Unplugged and plugged back in. Checked electrode, not correct position, corrected and bake turns on every time, baking at 350, checks good. Op test ok."

Near Ridge Rd, North Royalton, OH 44133
Jeff M.

Jeff M.

DISHWASHER WHIRLPOOL WDT710PAYM5 The heating element will not turn on through diagnostics anymore needs a new control; ordrng 1 W10597041 (cntrl-elec) and 1 WP661566 (thermostat)

Near Gates Mills Blvd, Cleveland, OH 44124
Corina B.

Corina B.

REFRIGERATOR KITCHENAID KSSS42QMW01 "Recovered refrigerant, replaced compressor, evaporator and drier, pulled 28”vac w/ pump, watched, good, charged 7.5oz r134a, optest ng. Called BJ the low side goes into a 30” vacuum. Unit equalized after 10min. Swept charged the unit. Recharged system low side went into a vacuum. Partial restriction at the cap. Called t/l Dave to replace the heat exchanger will need to drill a hole in the freezer liner. Recovered refrigerant, replaced the exchanger and drier, pulled 28”vac w/ pump, watched, good, charged 7.5oz r134a, unit cooling, pressures good, op test ok"

Near Camberly Dr, Lyndhurst, OH 44124
Jeff M.

Jeff M.

WASHER WHIRLPOOL NTW4605EW0 This time when I ran the calibration test I saw the lock flickering on and off and replace the latch form truck stock unit tested good; used 1 W11307244 (DOOR LOCK) from stock

Near Kent, OH
David R.

David R.

DRYER AMANA NED4655EW1 "Cc long drying time. Took off vent to back on unit, showed customer temp on high, cycled all the way up to 210* off and on. Let cycle a couple times through and showed customer. Unit is good. Vent could be clogged or clothes are wetter than normal. Corporate building so vent runs to top of roof. Unit good. Op test ok"

Near Rockside Rd, Independence, OH 44131
Brian M.

Brian M.

RANGE KITCHENAID KFEG500EBS2 Replaced element and switch Ran burner test OP TEST OK

Near Sappwood Dr, Ravenna, OH 44266
David R.

David R.

RANGE WHIRLPOOL WEG750H0HZ0 "Correct power. Replaced parts, tested. Bake at 350*. Good. Op test ok"

Near Nottingham Dr, Parma, OH 44134
Gabriel P.

Gabriel P.

REFRIGERATOR KITCHENAID KRFC704FBS00 "Found freezer evaporator frozen steam out completely check thermister and force into defrost pass replacing control,opt test ok"

Near Idlewood Trail, Strongsville, OH 44149
Brian M.

Brian M.

DISHWASHER KITCHENAID KDTE254ESS2 Cc rack adjuster broken Found front clip broken on left adjuster Needs adjuster kit ; ordrng 1 WPW10546503 (adjuster)

Near Lake Crest Dr, Roaming Shores, OH 44084
Brian M.

Brian M.

DRYER GE GTD33EASK0WW Installed belt abs bearing top Ran test cycle OP TEST OK

Near Carol Dr, Kent, OH 44240
Corina B.

Corina B.

REFRIGERATOR KITCHENAID KRMF706ESS01 "CC that the u it is not cooling and there is condensation around the ice maker seal. Checked temp setting 33* ff and -3 Fz. Ff 55* Fz 10*. Ran step 4 frost patterns, good on both evap. Checked the heater in the ice box 13 dc. Volts. Will need a main control and ui. ; ordrng 1 W11330971 (UI) and 1 WPW10675033 (cntrl-elec)"

Near Acacia Ave, Mentor, OH 44060
Gabriel P.

Gabriel P.

MICROWAVE KITCHENAID KMHS120ESS0 "Customer said microwave sometimes will say door were open when door was close switches were bad replace new update interlock switch and when install microwave did not turn back on found microwave fuse open replace from truck stock opt test ok ; used 1 W10138793 (FUSE, MICROWAVE), and 1 W11244490 (INTERLOCK SW KIT ) from stock"

Near W 54th St, Cleveland, OH 44102
Jeff M.

Jeff M.

WASHER AMANA NTW4516FW3 Installed new part unit op tested good

Near E 144th St, Cleveland, OH 44128
Dan H.

Dan H.

DRYER WHIRLPOOL WED7400XW0 "Installed new element, found idler pulley seized, installed dryer repair kit, op test good; used 1 4392067 (DRYER REPAIR KIT) from stock"

Near Ira Ave, Cleveland, OH 44144
Dan H.

Dan H.

COOKTOP GAS KITCHENAID KCGD500GSS00 "Customer complaint that flames are too high, adjusted flame size, op test good"

Near Edgewater Dr, Cleveland, OH 44102
Brian M.

Brian M.

REFRIGERATOR KITCHENAID KBFS20ETSS01 Cc unit had frost build up in freezer and thought ice maker caused it At arrival there was no frost or ice build up in freezer Ran test harvest on ice maker OP TEST OK Advised that something may have kept the door open and to watch and use as normal

Near Jade Blvd, Streetsboro, OH 44241
Jeff M.

Jeff M.

DISHWASHER/B-IN WHIRLPOOL KUDS30IXWH4 Installed new part unit op tested good

Near Greenwich Ln, Beachwood, OH 44122
Brian M.

Brian M.

REFRIGERATOR KITCHENAID KRFC302ESS00 Installed switch and cover Ran about 2 gallons OP TEST OK ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock

Near Fox Run Trail, Aurora, OH 44202
Jeff M.

Jeff M.

DISHWASHER KITCHENAID KDTE254ESS Installed new part unit op tested good

Near Wendover Dr, Beachwood, OH 44122
Dan H.

Dan H.

DISHWASHER MAYTAG MDB7749SBM1 "Installed new control,op test good"

Near Literary Rd, Cleveland, OH 44113
Joe O.

Joe O.

WASHER WHIRLPOOL WFW5620HW0 Installed ui. Ran quick test. Op test ok

Near E Jefferson St, Jefferson, OH 44047
Gabriel P.

Gabriel P.

DISHWASHER KITCHENAID KDTE104ESS2 "Pump stay humming not want to start,giving customer estimate they will not fix"

Near Morewood Pkwy, Rocky River, OH 44116
Dan H.

Dan H.

REFRIGERATOR KITCHENAID KRFC300EBL01 "Customer complaint that unit is not staying cold enough, fresh food section temperature at 41 degrees, freezer section temperature at 8 degrees, good frost pattern on evaporator, evaporator fan is running, condenser fan and compressor are running, unit is operating as designed"

Near Buckthorn Dr, Mentor, OH 44060
Jason N.

Jason N.

COOK TOP WHIRLPOOL KGCP462KSS0 "Cc unit center burner not workingCustomer moved in 2 weeks ago, said he can’t get the center burner to lightRan ignition test, ignitor glows and gas valves opened. Op test good. Customer did not realize center burner was grill using glow bar. He thought it was a spark type."

Near Wixford Ln, Mentor, OH 44060
David R.

David R.

RANGE WHIRLPOOL WOD93EC0AS01 "Replaced parts, tested op test ok."

Near Chelsea St, Avon, OH 44011
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Cc unit still freezing food Found unit to be temping at 36-40 degrees in upper portion and 32-34 in drawers Tested thermistor they are within range Called whirlpool they are showing PEX (product exchange ) and advised not to make any repairs

Near Ramage Ave, Maple Heights, OH 44137
Brian M.

Brian M.

WASHER WHIRLPOOL MVWX655DW1 Cc unit will not unlock Found lid lock damaged Replaced using truck stock Ran test cycle OP TEST OK Customer called and got a dispatch, used 1 W10838613 (LATCH) from stock

Near Martin Luther King Jr Dr, Cleveland, OH 44105
Dan H.

Dan H.

RANGE WHIRLPOOL WFG320M0BB0 "Customer complaint that unit is not heating, started bake for 350 degrees, burner did not light, igniter is weak, installed new igniter, op test good ; used 1 12400035 (IGNITER) from stock"

Near New 4th St, Fairport Harbor, OH 44077
Dan H.

Dan H.

RANGE MAYTAG MET8720DS03 "Customer complaint that display is blank until unit is used then a clicking starts, found power cord burned/ melted, terminal block is good, customer needs new power cord"

Near Proctor Rd, Painesville, OH 44077
Joe O.

Joe O.

REFRIGERATOR FRIGIDAIRE LFHB2741PFAA Installed ui and water valve. Op test ok

Near 1st Ave, Andover, OH 44003
Arthur V.

Arthur V.

RANGE FRIGIDAIRE FGF352SBDA Cust complaint that she smelled gas even when range was not working. Used bubbles and found a small leak at where the gas line connects to the supply line. Tightened and retested. No leak found. Range is a older model and customer lights burners with a lighter.After tightening connection no leaks found. Op test good

Near S Myers Rd, Geneva, OH 44041
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRT108FZDW05 "Cc unit not coolingChecked temps in freezer, reading 32. Ff reading 42. Pulled evap cover, found ice ball on cap tube. Unit has refrigerant leak, needs sealed system repair. ; ordrng 1 W10836706 (evaporator) and 1 W11092625 (compressor) and 1 WPW10143759 (dryer)"

Near Amhearst Cir, Beachwood, OH 44122
Gabriel P.

Gabriel P.

REFRIGERATOR KITCHENAID KRFC300ESS01 "Replace damper control ,opt test ok"

Near Delray Ln, Avon, OH 44011
Joe O.

Joe O.

WALL OVEN WHIRLPOOL RBD305PDS15 Cc: upper oven won’t bakeFound relay on control burned up. Needs control. Control shows no longer available.

Near Gibbs Rd, Andover, OH 44003
Jason N.

Jason N.

WASHER WHIRLPOOL WTW5000DW3 "Cc unit went off balance, fell off blocks then wouldn’t spin Checked under unit, found belt pulley nut had fallen off, evidence of it being loose beforehand. Applied loctite and reattached. Ran auto test and calibration. Op test good."

Near Beaconwood Ave, South Euclid, OH 44121
Arthur V.

Arthur V.

BUILT IN FRIDGE GE ZISB420DMA "Customer complaint unit freezing things in fresh food area. Found temp at 26 deg. Found old style thermisters. Needs thermisters and main bd. ; ordrng 1 WR55X11130 (MAIN BD ) and 3 WR55X10025 (sensor,temp ff)s, used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Samar Dr, Ashtabula, OH 44004
Jason N.

Jason N.

DRYER WHIRLPOOL WED8300SW1 "Cc unit codes f01 and f22, then stoped working. Ran diagnostics, confirmed f01 for primary control failure and f22 for thermistor exhaust open. Unit does not start cycle. Unit needs control board. Customer not repairing at this time, estimate only."

Near Van Aken Blvd, Shaker Heights, OH 44120
Gabriel P.

Gabriel P.

DISHWASHER KITCHENAID KDTM354DSS5 Check volt on outlet 120 on botton no voltage on top something wrong with outlet show customer and advise him to get it fixed also told him each unit should be on its own dedicated circuit check voltage on control 123 replace panel opt test ok

Near Chelsea St, Avon, OH 44011
Jason N.

Jason N.

RANGE WHIRLPOOL WFG505M0BS3 Cc unit control meltedConfirmed front face of control/timer melted. Unit needs timer control. Customer called wp and said he was able to receive a full auth for repair. Ordering control.; ordrng 1 W11126814 (cntrl-elec)

Near Miramar Blvd, South Euclid, OH 44121
Gabriel P.

Gabriel P.

RANGE WHIRLPOOL WFE550S0HZ1 Replace hinge opt test ok

Near Wallace Dr, Berea, OH 44017
Corina B.

Corina B.

WALL OVEN KITCHENAID KODE500ESS04 Replaced the upper glass door and the lower hinge. Optest ok. Unit is not installed.

Near Castlehill Dr, Highland Heights, OH 44143
Gabriel P.

Gabriel P.

DISHWASHER WHIRLPOOL WDT730PAHZ0 "Replace dispenser,opt test ok"

Near Helen Dr, North Royalton, OH 44133
Brian M.

Brian M.

WASHER WHIRLPOOL WFW8740DW0 Installed pump Ran test cycle OP TEST OK ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock

Near Freedom St, Garrettsville, OH 44231
Jason N.

Jason N.

RANGE FRIGIDAIRE FGF337BCE "Cc unit codes f1 when using oven Ran bake test to 400 degrees, let cycle several times, can hear bake relay arcing. Oven temps also not reading correctly based on set point. Oven reading dropping to 350 degrees without control reactivating to reheat. Unit needs control and temp probe. Customer paid service, said he will call office later today to pay balance for repair. Tentative schedule for 11-14 ; ordrng 1 316217008 (TEMP PROBE 2119) and 1 5304518661 (CLOCK7289), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Woodmere Dr, Cleveland Heights, OH 44106
Jason N.

Jason N.

DISHWASHER WHIRLPOOL WDT720PADM2 "Cc unit not drying dishesRan diagnostics, found codes f7e1 for no heat, f9e1 for diverted can’t find position. Ran diagnostics test to end, hater did not activate. Checked heater resistance, heater element open. Unit needs heater element.; ordrng 1 W10518394 (heater4342), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Stratford Rd, Cleveland Heights, OH 44118
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRF540CWHB01 "Installed new shelves, op test good"

Near Stanridge Rd, Chagrin Falls, OH 44022
Dan H.

Dan H.

DRYER MAYTAG MGDC300XW0 "Installed new timer, op test good"

Near Sunset Ave, Independence, OH 44131
David R.

David R.

REFRIGERATOR MAYTAG MFI2569VEW "Icemaker sent out was wrong part, the back end that the water dispenses into is too low and will leak. Looked and found correct one. Ordering icemaker ; ordrng 1 WPW10300024 (icemaker)"

Near Whitehead Rd, LaGrange, OH 44050
Gabriel P.

Gabriel P.

DRYER WHIRLPOOL WED8000DW4 Replace control and control panel opt teet ok

Near Roycroft Ave, Lakewood, OH 44107
Jeff M.

Jeff M.

KITCHEN WHIRLPOOL WDF560SAFM2 No parts were needed when calibration cycle turn the heating element back on unit tested good

Near Mayfield Rd, Cleveland Heights, OH 44121
Jeff M.

Jeff M.

RANGE WHIRLPOOL WOD77EC0HV01 Installed new part unit op tested good

Near Blakley Dr, Highland Heights, OH 44143
Jason N.

Jason N.

REFRIGERATOR MAYTAG MBL2256KES3 Cc unit door not closingConfirmed ff door not closing due to bottom of liner contacting bottom on cavity. Installed Customer supplied a lower hinge receiver. Adjusted upper hinge. Door close is good. Op test good.

Near Granada Blvd, Warrensville Heights, OH 44128
Jeff M.

Jeff M.

WASHER MAYTAG MVWX655DW0 "Agitator metal splines are stripped. Agitator needs replaced; ordrng 1 W10902814 (washplate), used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Roland Rd, Lyndhurst, OH 44124
Jeff M.

Jeff M.

DISHWASHER KITCHENAID KDFE104DBL5 Installed new part unit op tested good

Near Cherry Ln, Chesterland, OH 44026
David R.

David R.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Put new valve in, still not working. Found water is getting into unit but will not go pass the filter head into the valves. 120 coming into valves from board. Pushed water dispenser with valves unplugged from line and no water is coming at all. Checked to make sure water is turned on from house, it is. Ordering reservoir.*** customer calling whirlpool. Told him to let us know what’s going on and we will go from there on returning.; ordrng 1 W11346622 (RESERVOIR )"

Near Wiltshire Rd, North Royalton, OH 44133
Jeff M.

Jeff M.

DRYER WHIRLPOOL WED7000DW2 I found eight acorns in the blower fan. I have the parts with me

Near Mayfield Rd, Cleveland, OH 44106
Jeff M.

Jeff M.

WASHER WHIRLPOOL MVWB865GW0 Cold water valve failed and installed new part unit tested good

Near Othello Ave, Cleveland, OH 44110
Gabriel P.

Gabriel P.

DRYER MAYTAG MED5620TQ0 Unit is 11 years old motor won’t turn on heavy load but it will turn on light load also belt is wearing tearing gave customer and estimate they will not repair

Near Timberlane Dr, Avon Lake, OH 44012
Jason N.

Jason N.

DRYER WHIRLPOOL WGD4815EW2 "Cc unit not dryingCustomer stated she used it once and now it’s not heatingChecked gas in, good gas pressure to valve. Checked voltage to ignitor and coils. Good voltage at 122v. Unit needs gas coils.; ordrng 1 WPW10328463 (coil-valve)"

Near James Ave, Maple Heights, OH 44137
Jeff M.

Jeff M.

WASHER AMANA NTW4516FW3 The unit has a flood error code main control has failed needs replaced; ordrng 1 W11170317 (cntrl-elec)

Near Orleans Ave, Cleveland, OH 44105
Dan H.

Dan H.

DISHWASHER WHIRLPOOL WDT970SAHZ0 "Installed new drain hose, op test good"

Near Beechwood Dr, Independence, OH 44131
Brian M.

Brian M.

WASHER WHIRLPOOL WTW4816FW2 Cc unit not washing Found cold water not entering Replaced water valve from truck stock Ran test cycle and calibration OP TEST OK ; used 1 W11038711 (

Near John Thomas Rd, Ravenna, OH 44266
Brian M.

Brian M.

DISHWASHER MAYTAG MDB8989SHZ0 cc dispenser broken Found the open button on dispenser missing Replaced dispenser OP TEST OK

Near Williams Rd, Diamond, OH 44412
Arthur V.

Arthur V.

OTR MICROWAVE WHIRLPOOL WMH32519HV3 Found clock was set for energy savings which turn the display off after a period of inactivity. Reset clock for the display to be on all the time. Op test good

Near Lake Rd, Conneaut, OH 44030
David R.

David R.

DRYER MAYTAG MGDB765FW0 "Replaced parts, tested, op test ok"

Near Ethan Dr, Olmsted Township, OH 44138
Corina B.

Corina B.

WASHER MAYTAG MVWB765FW1 "CC that there is a loud noise in a spin cycle. Found the bearings are worn. Will need a gearcase. Replaced the gearcase from t/s. Ran a calibration and a drain and spin. Optest ok. ; used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 W10811956 (CABRIO GEARCASE 26235) from stock"

Near Highland Rd, Cleveland, OH 44111
Joe O.

Joe O.

RANGE KENMORE 790.4200361 "Cc: intermittent error message(err) keeps popping up, connect fan has a knockRan test bake to 350 degrees, unit preheated. Called Frigidaire tech line, advised of the issue. He states that the err error only occurs when the oven is changed knob is changed to a different setting without shutting the oven off first. Told him customer states it happens even if they are not in the room. He said it would display a error code not just the err. He states it is impossible for the err to show up without changing the knob. advised customer he stated they may change it and not realize before they walk away. Needs convect fan motor, and blade.Will need a second man to remove unit. Customer has home warranty. Warranty company has to see if repair can be approved. Saved as estimate."

Near Arborwood Way, Chardon, OH 44024
Dan H.

Dan H.

WASHER WHIRLPOOL WTW8500BW0 "Installed new bearings, op test good"

Near Royalwood Rd, Broadview Heights, OH 44147
David R.

David R.

WASHER WHIRLPOOL WTW4955HW1 "Cc unit loud/bouncing. Off balance error. Tested out suspension and they are good. Ran service test, all components working and Normal sounds. Took off top, checked suspensions again, good. Put 3 bath towels in unit on rinse and spin. Showed customer normal sounds. Also told customer that if a load is in and clothes bind together and get tangled up to one side. That could also be throwing the unit off balance. Unit is leveled. Checked owners manual for loading it needed, do not back down clothes. Also found drain hose hitting wall. Op test ok."

Near Lucia Ln, North Ridgeville, OH 44039
Brian M.

Brian M.

WASHER MAYTAG MVWB835DW1 Cc unit leaking Found water valve seeping Replaced using truck stock OP TEST OK Advised customer to replace hot water hose due to it leaking at the back of the machine and rusted pretty bad ; used 1 W11165546 (VALVE7988) from stock

Near Meloy Rd, Kent, OH 44240
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRT314TFDW00 CC that the unit is not cooling. Fz 3* ff 45*. Checked the evap good frost pattern. Advised cust to put water jugs into the ff section to fill the ff section. Called SM to explain better why this is needed to be done. Optest ok.

Near Tuckahoe Ave, Cleveland, OH 44111
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRF540CWHZ01 CC that there is frost in the freezer. Checked the gasket found the bottom of the gasket not touching the frame. Steamed gasket out. Used Vaseline around the gaskets. Optest ok.

Near Bradley Rd, Westlake, OH 44145
David R.

David R.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Cc some food freezing on left side of FF section. Temp in FF 39*, Fz temp 1* Checked service test and showed all thermistors passing. Checked damper, good. Turned unit to basic 8 hour defrost. Thermostat in FF was out of place, corrected. Gaskets look good. Set Fz temp up degree higher. Op test ok"

Near W Shore Pkwy, North Ridgeville, OH 44039
David R.

David R.

DRYER WHIRLPOOL MEDX655DW1 "Cc burning order. Took apart unit, didn’t see any clothing or excess lint anywhere. Checked blower wheel, good. Ran on all temp cycles, and everything cycled up and cycled off as normal. Ran unit while back vent was off and checked heater element and everything checks normal. Lint trap was clean. Op test ok."

Near Tail Feather Dr, North Ridgeville, OH 44039
Dan H.

Dan H.

RANGE WHIRLPOOL WFC150M0EW3 "Installed new control, op test good"

Near Bowfin Blvd, Brook Park, OH 44142
Dan H.

Dan H.

WASHER WHIRLPOOL WTW7300DW1 "Customer complaint that lid does not lock, found lid split in back causing it to not be able to close properly, unit needs new lid, customer has extended warranty From hhgregg, customer had to call whirlpool since hhgregg is out of business , customer will have to call whirlpool again; ordrng 1 W11101059 (lid), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Allanwood Dr, Cleveland, OH 44129
Corina B.

Corina B.

DISHWASHER KITCHENAID KDTE334GBS0 Replaced the dispenser. Ran a calibration. Optest ok.

Near Summerhill Dr, Avon, OH 44011
Joe O.

Joe O.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Cc: not making iceFound temps in ff at 46 degrees and freezer at 20 degrees. Found no stored error codes on ice maker or unit. Found compressor loud. Needs ff evap, compressor and drierParts show under a 5 year parts and labor warranty.; ordrng 1 W10832994 (compressor) and 1 W11116006 (evaporator) and 1 WPW10143759 (dryer)"

Near Ridgeview Ln, Willoughby, OH 44094
Dan H.

Dan H.

RANGE WHIRLPOOL WFG550S0HZ1 "Customer complaint that the trim around door glass is coming off, confirmed, glue has failed leaving sharp edge exposed, unit needs new outer door glass; ordrng 1 W11249559 (glass-door)"

Near Vernondale Dr, Parma Heights, OH 44130
Brian M.

Brian M.

WASHER WHIRLPOOL WTW8500DC5 Cc unit is loud when spinning Found gearcase to be loud Replaced using truck stock Ran auto test and calibration OP TEST OK ; used 1 W10811956 (CABRIO GEARCASE) from stock

Near Delores Dr, Streetsboro, OH 44241
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WSF26C3EXW01 Icemaker nonstick coating is starting to deteriorate the emitter and receiver are faulty needs replaced ; ordrng 1 W10870822 (cntrl-elec) and 1 W10898445 (cntrl-elec) and 1 WPW10251076 (icemaker)

Near E 216th St, Euclid, OH 44123
Brian M.

Brian M.

WASHER AMANA NTW4516FW1 Installed gearcase and splutch Ran auto test and calibration OP TEST OK

Near Diagonal Rd, Streetsboro, OH 44241
David R.

David R.

RANGE GE PGB995DET2BB Replaced part. Tested at 350*. Unit cycled on and off. Op test ok

Near Crescent Dr, Avon, OH 44011
Arthur V.

Arthur V.

WASHER MAYTAG MVWX655DW1 Upon arrival unit in a continuous drain mode.. let unit complete cycle and stop. Ran diagnostics and was getting one error code f8e1 long fill no fill. After allowing unit to stop all functions wete normal. Ran service cycle and unit passed. Cleared error codes for any further repairs Unit op test good (customer well ran dry previously)

Near Schramling Rd, Pierpont, OH 44082
Joe O.

Joe O.

WASHER WHIRLPOOL WFW94HEAW2 "Cc: continuously drainingFound error codes f3e1(water level system error) f5e4(door not opened between cycles) f5e2(door lock error) f8e1(no water entering or pressure issue). Checked connections. Cleared error codes, ran quick test. Tested power to pressure sensor. Found pressure sensor receiving 5vdc. Found pressure hose clear of debris or suds. Ran quick cycle. Functioning as designed. Op test ok"

Near Valleyview Dr, Painesville, OH 44077
Joe O.

Joe O.

WASHER KENMORE 110.2130201 "Cc: won’t drain or spin, leakingFound error code f7e1(basket speed fault). Ran tach test. Tested good. Ran auto test. Found bearings extremely loud. Unit ran through all cycles. Could not duplicate issue. Needs gear case.Customer does not want to repair at this time"

Near Garretts Cove Dr, Eastlake, OH 44095
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRF560SMYB05 "Cc: freezing up in the bottom of freezer, rear vent freezing up, and ice maker not workingFound ice buildup on the freezer floor, found frost starting to build up on the vent for evap fan. Installed drain tube and steamed out ice. Ice maker cycled as designed. Found evap fan has some shaft Play. Needs evap fan. Customer does not want to repair the evap fan at this time."

Near Edgehill Rd, Mentor, OH 44060
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRF555SDHV CC that there is frost I. The freezer. The gasket sent is the wrong color. Steamed out the gasket. Used Vaseline around the gaskets. Optest ok.

Near Graystone Dr, Westlake, OH 44145
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL GI0FSAXVY012 Installed control and ui. Programmed unit. Op test ok

Near Maple St, Mentor, OH 44060
Jeff M.

Jeff M.

WASHER WHIRLPOOL WTW4816FW2 "Installed new parts unit did not test well I started checking the wiring harness I found a broken wire at the capacitor. The wire was not obviously broken it was broken inside the wire shield about a half an inch up I splice the wires back together unit tested good. Machine needs a whole wiring harness; ordrng 1 W10903238 (HARNESS ), used 1 W10913953 (ACTUATOR) from stock"

Near Tioga Trail, Kirtland, OH 44094
Corina B.

Corina B.

REFRIGERATOR KITCHENAID KSC24C8EYY02 CC that the freezer does not cool. Ff 45* ff 42*. Checked ff and Fz evap partial frost patterns. Ran step 4. 3 way valve opened. Will need a new ff evap. Parts are covered under warranty.

Near Cahoon Ledges, Bay Village, OH 44140
David R.

David R.

WASHER MAYTAG MVWX655DW1 "Cc noise and not draining. Found drain pump not working, debris caught inside and not allowing blades to move. Replaced from t/s. Tested. Calibration. Op test ok; used 1 W10876600 (PUMP-WATER) from stock"

Near Independence Dr, Lorain, OH 44053
Arthur V.

Arthur V.

WASHER MAYTAG MHW5630HW0 Customer complaint unit gets to about 1 min left then continues to spin for a long time afterwards. Customer said they experienced a error but don’t remember what it was. Ran diagnostics no errors listed. Called techline and discussed usage with customer and techline. All service checks i did with techline were good. Ran the service cycle (about 8 min per techline ). Found unit is plugged into a gfi that is also suppling power to customer sump pump. Advised customer thru techline unit should be on a propery grounded polarized outlet dedicated to the washer. Coukd not duplicate isdue. Customer to monitor and get error listed if it happens again

Near Red Oak Ln, Geneva, OH 44041
Jeff M.

Jeff M.

WASHER MAYTAG MVWC7ESWW0 I found the unit not spinning or agitating it sounded like the motor was trying to work I found a broken wire at the clip I was able to temporarily splice the wire together to see if it would work and it did.

Near Sutherland Ct, Mentor, OH 44060
Arthur V.

Arthur V.

DISHWASHER GE GDT580SSF8SS Found no response from touchpad. Called techline and talked to Tracy. Found unit in a electronic shut down. Procedure is hold select cycle and start for 5 sec. then after all lights except lick light goes off hold cycle select for 5 sec till you hear a beep then press any button to reset. This is a built in protective device on the bd

Near Cross Creek Dr, Mentor, OH 44060
Brian M.

Brian M.

REFRIGERATOR MAYTAG MFF2558DEM00 Cc unit not making ice and top of door gasket ripped Found ice maker in the off position Turned back on unit harvested and water filled Needs door gasket ; ordrng 1 W10830162 (gasket-fip)

Near Willow Cir, Aurora, OH 44202
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Cc dispense dripping occasionallyChecked hinge connector, checked connections on back on unit. Found copper line coming up from floor with a kink in it, straightened out. Replaced water valve with customer supplied. Ran dispense test, watched dispense for 5 min, no drips present. Op test good."

Near Pheasant Ct, Solon, OH 44139
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRS312SNHW00 "Customer complaint that unit is squeaking, wheels are slightly creepy when doors are opened and closed, lubed wheels, op test good"

Near Ralph Ave, Cleveland, OH 44109
Corina B.

Corina B.

WASHER WHIRLPOOL WFW75HEFW0 "Cust showed pop, sent pic. CC that the unit will not unlock. Ran diag F3e1 WATER LEVEL SYSTEM ERROR F8e1 NO WATER DETECTED ENTERING WASHER OR WATER LEVEL SENSOR TRIP NOT DETECTED. Checked drain pump, clear. Checked the pressure hose, good. Ran a CO test. Started a quick cycle. Advised cust to use 1-2 tablespoons of he detergent. Optest ok."

Near Literary Rd, Cleveland, OH 44113

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