We serviced a
KEBS208SSS04 kitchenaid
Model range
Near Olmsted Township, OH 44138
Paul H.
Job Details: 12/27/2017
Over 350 on upper oven causes issues in UI, ran diagnostics, unit showed f2e1 stuck key, issue appears to be in the UI, ordering; ordrng 1 WP8303880 (panl-cntrl) and 1 WPW10237644 (harns-wire),
We serviced a
JS48PPDBDA jennaire
Model refrigerator
Near Olmsted Township, OH 44138
Paul H.
Job Details: 12/27/2017
There are two pointers, 2008 pointer was followed, 2006 pointer says to disconnect defrost thermistor, re-ordering kit, covered under part warranty, restarting process of correction, will contact Techline when repairing, ; ordrng 1 W10199915 (pan-drip),
We serviced a
WMH31017FB0 whirlpool
Model microwave
Near Ashtabula, OH 44004
Jeff M
Job Details: 12/27/2017
Installed new part unit op tested good ; Job Cmpltd
We serviced a
WFE515S0ES0 whirlpool
Model range
Near Ashtabula, OH 44004
Jeff M
Job Details: 12/27/2017
The drawer was off track customer had a lot of weights inside the drawer; Job Cmpltd,
We serviced a
GU1200XTLT2 whirlpool
Model dishwasher
Near WARRENSVL HTS, OH 44122
Chad P.
Job Details: 12/27/2017
Installed sump assy and drain pump. Op test ok. ; Job Cmpltd
We serviced a
JKP26GT GE
Model WALL OVEN
Near Highland Heights, OH 44143
Dan H
Job Details: 12/27/2017
Customer complaint that upper oven broil element is broken and door seal is torn and lower oven broil element is hanging down, confirmed, no model/serial tag found, got partial model number off of tech sheet, remounted lower oven broil element, unit needs new upper oven broil element and door seal; ordrng 1 WB32K5038 (oven door gasket) and 1 WB44K5009 (broil element), schdld next appmnt for 1/4 THU
We serviced a
WMH73521CS6 whirlpool
Model microwave
Near Eastlake, OH 44095
Chad P.
Job Details: 12/27/2017
Installed interlocks op test ok. ; Job Cmpltd
We serviced a
WRF555SDFZ03 WHIRLPOOL
Model REFRIGERATOR
Near North Ridgeville, OH 44039
Brian B
Job Details: 12/27/2017
Replaced listed parts, also found connecter at hinge leaking. Replace from T/S. OP TESK OK ; used 1 TJ80-56 (5/16" X 1/4" JOHN GUEST FITT) from stock, Job Cmpltd
We serviced a
MVWB835DW1 MAYTAG
Model WASHER
Near North Olmsted, OH 44070
Macaulay G.
Job Details: 12/26/2017
Replaced control board and touch panel. Tested in cycle. Tests and advances ok.; Job Cmpltd
We serviced a
665.13839K60 KENMORE
Model DISHWASHER
Near Avon Lake, OH 44012
Brian B
Job Details: 12/26/2017
Machine not draining. Found weak drain pump and clogged drain hose. Hose clogged with grease. Will need new pump and drain hose. Paid dep. office to order parts. BJ only on return visit.; ordrng 1 8269144A (drain hose1235) and 1 WP8268342 (SUPPORT) and 1 WPW10348269 (DRAIN PUMP), schdld next appmnt for 1/3 WED
We serviced a
RBS245PRQ06 WHIRLPOOL
Model WALL OVEN
Near Westlake, OH 44145
Macaulay G.
Job Details: 12/26/2017
Replaced control board and temp sensor. Tests and heats ok.; Job Cmpltd,
We serviced a
KSSO48QTB02 kitchenaid
Model refrigerator
Near Waite Hill, OH 44094
Chad P.
Job Details: 12/26/2017
Found main board not sending sending power out. Needs main control kit. ; ordrng 1 W10789107 (CONTROL KIT)
Near Waite Hill, OH 44094
Chad P.
Job Details: 12/26/2017
We serviced a
KDTE104ESS1 KITCHENAID
Model DISHWASHER
Near Bay Village, OH 44140
Brian B
Job Details: 12/26/2017
Main wash pump not running. Ran diag test cycle. 120v to motor. Not running.nreplaced sump assembly from t/s. Ran test cycle. Optest ok.; used 1 WPW10605057 (PUMP AND MOTOR ASSY) from stock, Job Cmpltd
We serviced a
KBFS22EWMS7 KITCHENAID
Model REFRIGERATOR
Near Walton Hills, OH 44146
Tim G.
Job Details: 12/26/2017
Complaint that the unit will not produce ice. Checked and found the ice maker continually cycling and not filling. Quoted customer for ice maker and replaced same. Unit cycled and filled. Advised the customer to give the unit 12-24hrs for ice production. ; used 1 W10884390 (ICE MAKER ASSY.) Job Cmpltd
We serviced a
GS773LXSS WHIRLPOOL
Model RANGE
Near Mentor, OH 44060
Dan H
Job Details: 12/26/2017
Customer complaint that oven is not lighting, confirmed neither bake or broil burners are lighting, found dsi board not sending power to valves, unit needs new dsi board ; ordrng 1 WPW10331686 (module-spk), schdld next appmnt for 1/3 WED
We serviced a
MFF2558FEZ01 MAYTAG
Model REFRIGERATOR
Near Cleveland, OH 44103
Chad P.
Job Details: 12/26/2017
Found mullion cracked. Needs replaced. ; ordrng 1 WP12722803AP (MULLION)
We serviced a
TEDS840PQ0 WHIRLPOOL
Model DRYER
Near Cleveland Heights, OH 44106
Chad P.
Job Details: 12/26/2017
Found start switch shorted. Needs replaced. ; ordrng 1 WP3398095 (PUSH TO START. )
We serviced a
SHC450000 WHIRLPOOL
Model COMPACTOR
Near Cleveland Heights, OH 44106
Chad P.
Job Details: 12/26/2017
Found gear drive broken. Also drawer assy is bowed out. Needs both replaced. Please have parts shipped to the back door. ; ordrng 1 882699 (gear-drive) and 1 884573 (drawer assy.),
We serviced a
MSD2578VEM00 MAYTAG
Model REFRIGERATOR
Near Maple Heights, OH 44137
Chad P.
Job Details: 12/26/2017
Found I.m. To calling for water. Valve and supply check good. Also chute door not sealing. Need I.m. And chute door replaced. ; ordrng 1 2328019 (door-chute) and 1 WPW10300022 (ICEMAKER),
We serviced a
WFG320M0BB0 WHIRLPOOL
Model RANGE
Near Cleveland, OH 44106
Chad P.
Job Details: 12/26/2017
Found ignitor open. Replaced. Op test ok. ; used 1 12400035 (IGNITOR) from stock, Job Cmpltd
We serviced a
NTW4516FW1 AMANA
Model WASHER
Near South Euclid, OH 44121
Chad P.
Job Details: 12/26/2017
Found drain line placed into flood. Advised it needs to be raised up. Cust understood. Cleared faults for long fill no fill. Op test ok. ; Job Cmpltd,
We serviced a
NTW4516FW1 AMANA
Model WASHER
Near Cleveland, OH 44121
Chad P.
Job Details: 12/26/2017
Found unit had lint catcher on end of drain line that was packed. Advised it need to be changed so that unit can drain. Removed and ran normal wash and drain spin. Op test ok. ; Job Cmpltd,
We serviced a
WMH53520CS2 WHIRLPOOL
Model MICROWAVE
Near Amherst, OH 44001
Paul H.
Job Details: 12/26/2017
Replaced interlocks, opened and closed door multiple times, light cycled on and off appropriately, heated a mug of water, heated fine, op test ok.; Job Cmpltd
We serviced a
MDBH955AWB MAYTAG
Model DISHWASHER
Near Westlake, OH 44145
Paul H.
Job Details: 12/26/2017
Replaced UI and latch, installed screw, started a cycle, fired right up, canceled, checked all pads, op test ok.; Job Cmpltd
We serviced a
KSSS36QTW04 KITCHENAID
Model REFRIGERATOR
Near North Olmsted, OH 44070
Paul H.
Job Details: 12/26/2017
Filter cap has broken, making it impossible to change the filter, also dispenser UI has crack in it, and separator is not sealing properly, ordering parts; ordrng 1 2307320W (cover) and 1 WP2180353 (door-chute) and 1 WP2260518B (cap-filter) and 1 WPW10546285 (motor)
We serviced a
WRF535SWHW00 WHIRLPOOL
Model REFRIGERATOR
Near North Ridgeville, OH 44035
Paul H.
Job Details: 12/26/2017
Door is not cracked, drawer is what is needed, ordering, customer inquired about installing, spoke to GS, customer to install, no return visit needed.; ordrng 1 WPW10293682 (bin-freezr)
We serviced a
CFE29TSDCSS GE
Model REFRIGERATOR
Near Grafton, OH 44044
Alice M.
Job Details: 12/26/2017
Installed FF fan kit, good air flow now, temps should return to normal now.; Job Cmpltd,
We serviced a
KRMF706ESS01 KITCHENAID
Model REFRIGERATOR
Near Grafton, OH 44044
Paul H.
Job Details: 12/26/2017
Dent in FC door, needs replaced again, also left track
We serviced a
GT2SHMXMS01 WHIRLPOOL
Model REFRIGERATOR
Near Saybrook Township, OH 44004
Jeff M
Job Details: 12/26/2017
I found center hinge completely worn out the rear drain frozen steam the drain unit tested good customer does not want to fix the machine anymore than a has to be fixed
We serviced a
AES17AWF maytag
Model dryer
Near Geneva, OH 44041
Jeff M
Job Details: 12/26/2017
I tested all the fuses the heating element I also tested the power to the machine everything tested good timer is nice and then power needs new timer; ordrng 1 D511149P (TIMER)
We serviced a
KFGD500ESS04 KITCHENAID
Model RANGE
Near Rocky River, OH 44116
Macaulay G.
Job Details: 12/26/2017
Replaced solenoid valve shutoff. Tests ok and with no noises.; Job Cmpltd
We serviced a
MEDC215EW1 MAYTAG
Model DRYER
Near MENTOR ON THE, OH 44060
Dan H
Job Details: 12/26/2017
Customer complaint that timer counts down even if start is not pressed, advised customer that this is normal operation for a unit with a timer, unit is operating as designed ; Job Cmpltd,
We serviced a
WDT750SAHZ0 WHIRLPOOL
Model DISHWASHER
Near MENTOR ON THE, OH 44060
Dan H
Job Details: 12/26/2017
Customer complaint that unit does not wash, started normal wash cycle, found drain loop removed from side of unit and run straight down to basement causing water to just run out of unit, corrected, unit is operating as designed ; Job Cmpltd
We serviced a
CRT182QB3 CROSLEY
Model REFRIGERATOR
Near Euclid, OH 44123
Dan H
Job Details: 12/26/2017
Customer complaint of no power, confirmed, no lights on, nothing is running, unit is recieving 120vac, 120vac at control, unit needs new control; ordrng 1 5304507171 (control box), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, schdld next appmnt for 1/3 WED
We serviced a
CRT182QB4A CROSLEY
Model REFRIGERATOR
Near Euclid, OH 44123
Dan H
Job Details: 12/26/2017
Customer complaint that unit is not cooling, fresh food section temperature at 48 degrees, freezer section temperature at 50 degrees, evaporator fan is running, no frost pattern on evaporator, condenser fan is running, compressor is not running, found compressor not plugged in, plugged in compressor, compressor did not start, applied 120vac to compressor, compressor did not start, unit needs new compressor ; ordrng 1 5303918659 (compressor 166.05), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, schdld next appmnt for 1/3 WED
We serviced a
WMH31017FB0 WHIRLPOOL
Model MICROWAVE
Near Rocky River, OH 44116
Macaulay G.
Job Details: 12/26/2017
Replaced door switches with wiring harness. Tested ok.; Job Cmpltd
We serviced a
ASI2275FRW00 AMANA
Model REFRIGERATOR
Near Bay Village, OH 44140
Brian B
Job Details: 12/26/2017
Installed left and right fridge door handles,. Optest ok. Used steamer to form freezer door gasket; Job Cmpltd
We serviced a
WRS325FNAW00 WHIRLPOOL
Model REFRIGERATOR
Near Beachwood, OH 44122
Tim G.
Job Details: 12/26/2017
Complaint that the unit makes an awful sound when starting up. Unit not running when Tech arrived (unit in defrost).unit completed the the defrost cycle and started up and Tech found sound coming from the compressor compartment. Pulled back panel and found the condenser fan hitting foam. Adjusted line, op test good. ; Job Cmpltd
We serviced a
MDBH949AWW1 MAYTAG
Model DISHWASHER
Near Beachwood, OH 44122
Tim G.
Job Details: 12/26/2017
Installed new control and tested a normal cycle, op test good all functions are now working. ; Job Cmpltd
We serviced a
AKT3020WW WHIRLPOOL
Model COOK TOP
Near Beachwood, OH 44122
Tim G.
Job Details: 12/26/2017
Complaint that the indicators on the knobs is wearing off. Advised the customer that the unit will still work but they insisted that the knobs be replaced. Advised the customer that the warranty company may not cover repair looked up knobs to quote for repair and found they are NLA. Advised the customer that due to the age of the unit the parts are NLA and that the unit will function just fine without the writing on them. ; Job Cmpltd
We serviced a
AMV2307PFS0 amana
Model microwave
Near Geneva Township, OH 44041
Jeff M
Job Details: 12/26/2017
Installed new part unit op tested good ; Job Cmpltd
We serviced a
NTW4516FW1 amana
Model washer
Near Andover Township, OH 44003
Jeff M
Job Details: 12/26/2017
I called Greg and asked him if it was OK to per I d the machine he said go ahead. I called the customer I had her spin the machine by hand and she explained to me it sounded like the drum was growling. I Astor how does the machine sound and high-speed spend she said it sounds like a jet engine taking off. Transmission has failed ; ordrng 1 W11035749 (GEARCASE
We serviced a
WRF560SEYM05 whirlpool
Model refrigerator
Near Mayfield Heights, OH 44124
Chad P.
Job Details: 12/26/2017
Unit is cooling correctly. Turned water on to unit. Ice maker cycled. Water at door. Cold air from unit is coming from Cust out in drywall behind the unit. Showed Cust. Op test ok. ; Job Cmpltd
We serviced a
WTW4915EW2 whirlpool
Model washer
Near Chardon, OH 44024
Robert A.
Job Details: 12/26/2017
Checked under unit, good, ran diognastics, no codes, basket spins free, ran adj, high and low, good, ran spin, no odd noise, op test ok; Job Cmpltd,
We serviced a
KUDC10FXSS6 WHIRLPOOL
Model DISHWASHER
Near Cleveland, OH 44111
Macaulay G.
Job Details: 12/26/2017
Replaced wiring harness, touch panel, and control board. Tested ok.; Job Cmpltd
We serviced a
MHW3505FW1 MAYTAG
Model WASHER
Near Parma, OH 44129
Macaulay G.
Job Details: 12/26/2017
Adjusted door to close better. Tested ok.; Job Cmpltd
We serviced a
WFG505M0BS2 WHIRLPOOL
Model RANGE
Near Parma, OH 44134
Macaulay G.
Job Details: 12/26/2017
Customer said that oven was giving off an odor of plastic when heated to 400. Preheated to 425 to test. Could not find anything that would cause the oven to give off an odor. Only odor that was given was from the burning of gas which was normal.; Job Cmpltd
We serviced a
MFF2258DEH01 MAYTAG
Model REFRIGERATOR
Near North Olmsted, OH 44070
Brian B
Job Details: 12/26/2017
Replaced torn right French door gasket. Used steamer to form gasket. Optest ok.; Job Cmpltd
We serviced a
GTWN2800D1WW GE
Model WASHER
Near Willowick, OH 44095
Brian B
Job Details: 12/26/2017
CC of water leaking. Ran 2 cycles on large load size. Could not duplicate a leak. Advised customer to monitor and call back if machine starts to leak. Job Cmpltd
We serviced a
JDB8200AWS0 JENN-AIR
Model DISHWASHER
Near Timberlake, OH 44095
Brian B
Job Details: 12/26/2017
Pulled dishwasher out, found main wash pump hose had broken from sump used 1 clamp kit from T/s.. ran test cycle. Placed test paper under machine. Optest ok.; used 1 W10548435 (CLAMP (DW REWORK)) from stock, Job Cmpltd
We serviced a
KBFS25EWMS8 KITCHENAID
Model REFRIGERATOR
Near Pepper Pike, OH 44124
Tim G.
Job Details: 12/26/2017
Installed switch and kick plate, op test good. ; Job Cmpltd
We serviced a
KDTM404ESS2 KITCHEANID
Model DISHWASHER
Near Solon, OH 44139
Tim G.
Job Details: 12/26/2017
Installed new drain pump, op test good no leaks and unit drains right away; Job Cmpltd
We serviced a
KBHS109BSS00 KITCHEANID
Model MICROWAVE
Near Solon, OH 44139
Tim G.
Job Details: 12/26/2017
Complaint that the unit displays F2E1 shorted key pad error. Customer had unit off until this morning and the unit displayed error right a way. Checked connections and found good. Unit needs control panel asm. ; ordrng 1 WPW10420954 (panl-cntrl)
We serviced a
WTW5000DW1 WHIRLPOOL
Model WASHER
Near Euclid, OH 44119
Dan H
Job Details: 12/26/2017
Installed new gear case, op test good ; Job Cmpltd
We serviced a
FFHS2611LW4 FRIGIDAIRE
Model REFRIGERATOR
Near Willoughby, OH 44094
Dan H
Job Details: 12/26/2017
Installed new water valve, op test good ; Job Cmpltd
We serviced a
WMH53520CS6 WHIRLPOOL
Model MICROWAVE
Near Elyria, OH 44035
Dan H
Job Details: 12/26/2017
Installed new cams and switches, op test good ; Job Cmpltd
We serviced a
WMH53520CS5 WHIRLPOOL
Model MICROWAVE
Near Mentor, OH 44060
Dan H
Job Details: 12/26/2017
Installed new cams and switches, op test good ; Job Cmpltd
We serviced a
WFG515S0ES1 whirlpool
Model range
Near Columbia Station, OH 44028
Paul H.
Job Details: 12/22/2017
Replaced spark module, also used harness from t/s to make a ground strap, good to go.; used 1 WPW10701462 (HARNS-WIRE) from stock, Job Cmpltd
We serviced a
KMHC319ESS0 kitchenaid
Model microwave
Near Concord Township, OH 44077
Jeff M
Job Details: 12/22/2017
The unit is a few amps the control is sending power the unit needs a new mag n diode ; ordrng 1 W10818686 (MAG) and 1 WPW10575765 (DIODE),
We serviced a
JVM1451WA001 GE
Model MICRO OVEN
Near Chester Township, OH 44026
Corina B
Job Details: 12/22/2017
CC that the fan was on and never turned the fan on. Unit was unplugged when I arrived. Plugged unit and is working as designed. Heated a cup of water. Optest ok. ; Job Cmpltd
We serviced a
KOCE500ESS05 kitchenaid
Model microwave
Near MENTOR ON THE, OH 44060
Jeff M
Job Details: 12/22/2017
The unit has no power going to machine I recommended an electrician; Job Cmpltd
We serviced a
WRF540CWHZ00 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland Heights, OH 44121
Dan H
Job Details: 12/22/2017
Installed new valve, op test good ; Job Cmpltd
We serviced a
SX22SW whirlpool
Model refrigerator
Near Cleveland, OH 44120
Chad P.
Job Details: 12/22/2017
Found heat exchanger rotting out. Needs low side assy replaced. Cust will be thinking on the repair.
We serviced a
WEG745H0FS0 whirlpool
Model range
Near Aurora, OH 44202
Robert A.
Job Details: 12/22/2017
, Found ignitor out of place, reset, cleaned burner holes by ignitor, lighting on first click, ran diognastics, no codes, ran auto test, good, op test ok; Job Cmpltd,
We serviced a
WMH32519FS0 whirlpool
Model microwave
Near Aurora, OH 44202
Robert A.
Job Details: 12/22/2017
Cc f4e4, ran diognastics, humidity sensor failure, ran diognastics, out of spec, needs sensor; ordrng 1 W10833858 (HUMIDITY SENSOR )
We serviced a
MAV8600AWW WHIRLPOOL
Model WASHER
Near Rocky River, OH 44116
Dan H
Job Details: 12/22/2017
Installed new water pump, op test good ; Job Cmpltd
We serviced a
MDB8959SFZ4 MAYTAG
Model DISHWASHER
Near Chesterland, OH 44026
Corina B
Job Details: 12/22/2017
Replaced parts listed. Brought core back for return. Ran a calibration. Optest ok. ; Job Cmpltd
We serviced a
JSC24C8EAM00 jennaire
Model refrigerator
Near Olmsted Falls, OH 44138
Paul H.
Job Details: 12/22/2017
Unit is no cool, checked amp draw, comp pulling 0.8, is low for this unit, also have seen issues with this evaporator, ordering both and a drier, covered under entitlement, customer only responsible for svc call; ordrng 1 W10309988 (compressor) and 1 WPW10143759 (drier-uv) and 1 WPW10643261 (evaporator)
We serviced a
KUDR02FSSS3 kitchenaid
Model dishwasher
Near Avon, OH 44011
Paul H.
Job Details: 12/22/2017
Clean flashes 7 times and repeats, heat fault, ran service test, heated fine, everything on tech sheet checks fine, could have been a fluke, one time door didn’t latch right, not enough of a fill, etc., unit currently operational, op test ok.
We serviced a
WGD70HEBW1 whirlpool
Model dryer
Near Eastlake, OH 44095
Jeff M
Job Details: 12/22/2017
The unit was not heating at 1st I took the unit apart and found everything tested good. I reassembled the machine tested it again started heating I let it run found the coils failing. I took machine back part install truckstop coils unit tested good; used 1 279834 (COIL) from stock
We serviced a
MFI2569VEM2 whirlpool
Model refrigerator
Near North Royalton, OH 44133
Chad P.
Job Details: 12/22/2017
, Installed handle. Op test ok. ; Job Cmpltd
We serviced a
MDB8959AWS2 whirlpool
Model dishwasher
Near North Royalton, OH 44133
Chad P.
Job Details: 12/22/2017
Installed pump and latch. Op test ok. ; Job Cmpltd
We serviced a
MHW4300DC0 MAYTAG
Model WASHER
Near Moreland Hills, OH 44022
Corina B
Job Details: 12/22/2017
Replaced the main control. Brought core back for return. Optest ok. ; Job Cmpltd
We serviced a
MMV4203DS00 whirlpool
Model microwave
Near North Royalton, OH 44133
Chad P.
Job Details: 12/22/2017
Installed auger and coupler. Op test ok. ; Job Cmpltd
We serviced a
KSRA25CNSS00 kitchenaid
Model refrigerator
Near Ravenna, OH 44266
Robert A.
Job Details: 12/22/2017
Found no ice in i/m, turned on water, unit cycled on its own and filled, op test ok; Job Cmpltd,
We serviced a
WMH32519FS0 whirlpool
Model microwave
Near Ravenna, OH 44266
Robert A.
Job Details: 12/22/2017
Installed control and door switches, op test ok; Job Cmpltd,
We serviced a
JKP36G004BG ge
Model wall oven
Near Avon Lake, OH 44012
Brian B
Job Details: 12/22/2017
Replaced broil element. Tested oven. Optest ok. Previous tech brought bake wrong part for return to vendor. Optest ok.; used 1 SHIPPING (SHIPPING AND HANDLING) from stock,
We serviced a
KDPE234GPS0 WHIRLPOOL
Model DISHWASHER
Near Bentleyville, OH 44022
Corina B
Job Details: 12/22/2017
CC that the unit is dead. Checked the outlet, good. Ran diag no codes. Ran calibration. The hot water is at 114*.Advised cust to turn the hot water tank up to 125* and to run the hot water in the sink before starting the dw. Optest ok.; Job Cmpltd
We serviced a
MRT118FFFM01 whirlpool
Model refrigerator
Near Westlake, OH 44145
Paul H.
Job Details: 12/22/2017
Replaced RC gasket and heated both to de-wrinkle, have a good even seal now.; Job Cmpltd
We serviced a
MVWB450WQ2 whirlpool
Model washer
Near Mentor, OH 44060
Jeff M
Job Details: 12/22/2017
The units suspension was squeaking I added some grease unit op tested good
We serviced a
WFE515S0EW1 whirlpool
Model range
Near Mentor, OH 44060
Jeff M
Job Details: 12/22/2017
Installed new part unit op tested good ; Job Cmpltd
We serviced a
JGB850DEF1WW ge
Model range
Near North Royalton, OH 44133
Chad P.
Job Details: 12/22/2017
, Installed parts listed. Ran both upper and lower ovens and let heat cycle. Op test ok. ;
We serviced a
JGBP90MEB6BC ge
Model range
Near Bay Village, OH 44140
Brian B
Job Details: 12/22/2017
, Found weak bake Ignitor. Will give est. replaced from t/s. Tested oven. Optest ok.; used 1 12400035 (IGNITOR 5299) from stock
We serviced a
MMV4205FZ3 whirlpool
Model microwave
Near Brimfield Township, OH 44260
Robert A.
Job Details: 12/22/2017
Cc mounting nut stripped, replaced, op test okMounting screw is missingCust to install; ordrng 1 W10821385 (MOUNTING HARDWARE), used 1 W10596040 (MOUNTING NUT) from stock,
We serviced a
WSF26C3EXB01 WHIRLPOOL
Model REFRIGERATOR
Near University Heights, OH 44118
Corina B
Job Details: 12/22/2017
CC that the fz door is longer then the ff. The doors are the same size. The ff door is sitting lower then the fz door. Raised the ff door with washers from the t/s. Steamed the fz door and used Vaseline on gasket. Optest ok; used 3 487576 ([Alt for WP487576]) from stock, Job Cmpltd
We serviced a
KDFE104DWH4 KITCHENAID
Model DISHWASHER
Near Lakewood, OH 44107
Dan H
Job Details: 12/22/2017
Customer complaint that unit is not operating and lights on user interface just flash, found control lock on, turned off control lock, started normal wash cycle, unit filled and advanced to wash cycle, unit is operating as designed ; Job Cmpltd
We serviced a
WDF520PADB7 whirlpool
Model dishwasher
Near Elyria, OH 44035
Paul H.
Job Details: 12/22/2017
Checked level, looks good, ran unit, did in fact leak, checked breakdown, unit appears to not have a good seal at vent gasket, also bottom of inner door panel seems to be defective; ordrng 1 W10860142 (door-inner) and 1 WP8269259 (gasket
We serviced a
KRFC704FSS00 KITCHENAID
Model REFRIGERATOR
Near Shaker Heights, OH 44122
Corina B
Job Details: 12/22/2017
CC that the doors are not leveled. Found the left door not bracket with the screw were not in all the way causing the door to lean. Straighten the door and the screws are all the way into the bracket. Doors are even and the gap is even. Optest ok. ; Job Cmpltd
We serviced a
MFI2570FEZ02 WHIRLPOOL
Model REFRIGERATOR
Near Wickliffe, OH 44092
Dan H
Job Details: 12/22/2017
Customer complaint that unit is not dispensing ice, ice bin auger is not damaged, auger motor is working, found auger motor yoke stripped and slipping whenever any resistance is applied, unable to remove yoke from auger motor, unit needs new auger motor, yoke, and ice bin divider; ordrng 1 WP63052-2 (impeller) and 1 WPW10309864 (divider) and 1 WPW10309868 (motor), schdld next appmnt for 1/2 TUE
We serviced a
NGD4655EW2 amana
Model dryer
Near Painesville, OH 44077
Jeff M
Job Details: 12/22/2017
The unit is not lighting he does have gas flowing to the machine. I took the back panel I tested all the fuses they tested good. The unit is not lighting on multiple cycles. The glow bar igniter is functioning properly the gas coil valves are opening and closing. Needs the burner regulator assembly; ordrng 1 W10823508 (REG)
We serviced a
WED99HEDW0 whirlpool
Model dryer
Near Brecksville, OH 44141
Robert A.
Job Details: 12/22/2017
Ran diognastics F6e1. Comm problem betweem ccu and ui, f2e1,ui problem, checked connections, good, ran unit, needs u and control, unit full of lint, needs cleaned; ordrng 1 W10750363 (UI) and 1 W11038309 (CCU) and 1 WPW10652285 (REX EXP BD),
We serviced a
WRF57R180MOC whirlpool
Model refrigerator
Near Westlake, OH 44145
Brian B
Job Details: 12/22/2017
, Found evap not defrosting. Used steamer to clear ice. Ohmed out evap thermister, 1.523 k ohms, out of range. Replaced THERMISTER from t/s.. set control to normal. Optest ok.;
We serviced a
MEDB755DW2 MAYTAG
Model DRYER
Near Beachwood, OH 44122
Corina B
Job Details: 12/22/2017
CC that the door is not closing. Found one of the screws backed out and the frame of the unit is scratched. Will need touch up paint. Cust can install part. ; ordrng 1 72017 (touchup wht)
We serviced a
WRT318FZDM01 WHIRLPOOL
Model REFRIGERATOR
Near Wickliffe, OH 44092
Dan H
Job Details: 12/22/2017
Process stub on compressor is too short to use, tapped system on suction line, found in a 10” vacuum, added half charge, frost pattern improved, system does have a leak, ordering compressor ; ordrng 1 W10507884 (compressor), schdld next appmnt for 1/2 TUE
We serviced a
WDF520PADM7 whirlpool
Model dishwasher
Near Solon, OH 44139
Robert A.
Job Details: 12/22/2017
Found loose connection in junction box, corrected, tested unit, op test ok; Job Cmpltd,
We serviced a
CWE4800ACB25 maytag
Model wall oven
Near Chagrin Falls, OH 44022
Robert A.
Job Details: 12/22/2017
Cc temp off, Checked sensor, good, Set bake 350, unit on and heating, watched preheat, waited 25 min, temp off by 25deg, no calibeation available, needs clock and sensor
We serviced a
KSSO42QMB01 kitchenaid
Model refrigerator
Near Moreland Hills, OH 44022
Robert A.
Job Details: 12/22/2017
Installed control, tested unit, op test ok; Job Cmpltd,
We serviced a
WRF736SDAM10 whirlpool
Model refrigerator
Near Parma, OH 44129
Chad P.
Job Details: 12/22/2017
Cc that unit is making a loud buzzing intermittently and at times a ticking noise. They raised the unit up and seems to have reduced the noise. Removed kick plate and observed. No abnormal operations. Slight frosting around the fz evap fan. Forced a defrost. Unit is defrosting. Found ice on fan blade. Cleared ice and started cooling up. Noise is now gone. Op test ok. ; Job Cmpltd
We serviced a
WFC310S0ES0 whirlpool
Model range
Near Amherst, OH 44001
Chad P.
Job Details: 12/22/2017
Replaced infinite switch, turned on burner, heated properly, turned off switch and burner turned off, op test ok.; Job Cmpltd,