Near Lorain, OH 44053
David R
Job Details:
11/15/2018
REFRIGERATOR WHIRLPOOL WRX986SIHV Plugged in. All lights working throughout unit. Op test ok.
Near Solon, OH 44139
Robert A.
Job Details:
11/15/2018
DISHWASHER GE GDT655SMJ0ES "Found no response from controls, but recieving power, needs controlsCust to let us know; ordrng 1 WD21X23456 (CONTROL13341) and 1 WD21X23462 (UI 9309), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Lorain, OH 44053
David R
Job Details:
11/15/2018
OTR MICROWAVE KITCHENAID KMHS120ESS1 Replaced harness. Tested with cup of water. Op test ok.
Near Avon Lake, OH 44012
David R
Job Details:
11/15/2018
REFRIGERATOR WHIRLPOOL GB2FHDXWS04 Replaced drain tube and cleared rest of of ice build up. Op test ok.
Near Concord Township, OH 44077
Jeff M
Job Details:
11/15/2018
DRYER WHIRLPOOL GEW9250PW0 "The unit isn’t heat I found the heating element is open ; ordrng 1 WP3387747 (ELEMENT ), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Concord Township, OH 44077
Jeff M
Job Details:
11/15/2018
WASHER MAYTAG MHW5500FW The unit is not responding to anything needs ui and ccu; ordrng 1 W11201285 (CONTROL ) and 1 W11218376 (UI)
Near Painesville, OH 44077
Jeff M
Job Details:
11/15/2018
WALL OVEN COMBO ELECTROLUX EW30EW65GS2 "The ovens display isn’t illuminated. I took the ui off and found that the user interface power display board is receiving 120 V AC but is not allowing 8v to make it to the user interface needs a new power display board.; ordrng 1 316535200 (board), used
Near Cleveland, OH 44105
Brian M
Job Details:
11/15/2018
REFRIGERATOR WHIRLPOOL WRF989SDAM02 Cc no cool and no ice Ff 42 Freezer 42 Found unit with low side leak in freezer evap Removed back panel found uv die all over filter drier Recovered refrigerant Installed filter first drier had rubber gasket stuck inside valve Ran 28 vac for 20 min Rechar
Near Painesville, OH 44077
Jeff M
Job Details:
11/15/2018
DISHWASHER WHIRLPOOL WDF520PADM7 The unit is still acting up mid cycle. The unit needs a ui; ordrng 1 WPW10733627 (UI)
Near Maple Heights, OH 44137
Brian M
Job Details:
11/15/2018
WASHER WHIRLPOOL MVWC565FW1 Installed cap and motor Ran test and calibration cycle OP TEST OK
Near Edgewood, OH 44004
Arthur V
Job Details:
11/15/2018
DRYER MAYTAG MED3500FW1 Found a long handled magnet inbetween drum and cabinet causing issue. Removed. Op test good
Near Strongsville, OH 44149
Mac
Job Details:
11/15/2018
RANGE WHIRLPOOL WFE540H0ES1 "Called Whirlpool tech line and spoke with Bruce. He spoke with the master technician who spoke with an engineer. They instructed to reorder hinges. But this time, order fresh stock from Plainfield. 7723445799; ordrng 2 WPW10440013 (hinge-door)s"
Near Ashtabula, OH 44004
Arthur V
Job Details:
11/15/2018
WASHER CROSLEY VAW3584GW1 Replaced control. Re calibrated. Op test good
Near Grafton, OH 44044
David R
Job Details:
11/15/2018
WASHER MAYTAG MVWX655DW0 "As soon as you start a cycle, washplate spin, weird squealing noise, stops and lid locked stays on. Went into service mode, F7E1 basket speed fault, F0E5 off load balance, F0E2 oversuds, F2E1 stuck key. Washplate is loose. Replaced pulley and actuator fr
Near Orange, OH 44022
Brian M
Job Details:
11/15/2018
DBL WALL OVEN KITCHENAID KEBS277BSS Cc of unit has door latch error Found unit flashing f5e3 door latch error Had customer power cycle unit at breaker When powered back on unit reset back to normal and all functions returned At this time unit is working as intendedOP TEST OK
Near Elyria, OH 44035
David R
Job Details:
11/15/2018
RANGE WHIRLPOOL WFG505M0BS3 "While putting top bracket on, outer door glass exploded. Ordering outer door. ; ordrng 1 W11176456 (OUTER DOOR)"
Near Saybrook Township, OH 44004
Arthur V
Job Details:
11/15/2018
REFRIGERATOR WHIRLPOOL WRF560SEHV00 Explained to customer to toss first glass of water being dispensed and subsequent water will be colder. Showed customer in manual where it explained this. Op test good
Near Strongsville, OH 44136
Corey L.
Job Details:
11/15/2018
REFRIGERATOR MAYTAG MSD2754GRW "Customer complaint of leaking on floor in front of frz door, confirmed found drain tube clogged and frz floor with thick ice, quoted to clear clogged drain and ice, ok, cleared, op test good; used 1 SENIORDISCOUNT (SENIORDISCOUNT) from stock"
Near Lorain, OH 44055
Gabriel P
Job Details:
11/15/2018
WASHER MAYTAG MVWB835DW1 "Found gearcase sound like and airplane,giving customer estimate ,customer will call whirlpool to see if they cover for parts ."
Near Geneva Township, OH 44041
Jeff M
Job Details:
11/15/2018
REFRIGERATOR KITCHENAID n/a The unit is not cooling. Compressor is on. The unit is only pulling .7amps and the ms is missing.
Near Avon, OH 44011
Gabriel P
Job Details:
11/15/2018
WASHER WHIRLPOOL MVWC565FW1 Ohm out drain pump 20 .5 was good check voltage to board 122 board not responding indicator light is out ; ordrng 1 W11162438 (CNTRL)
Near Elyria, OH 44035
Gabriel P
Job Details:
11/15/2018
MICROWAVE JENN-AIR JMW2427DB00 Found error code f2e1 do to service matter ask me to turn power off and on in 30 second if did not go away and can’t not access diagnostics ask me to replace control panel so it did not let me get to diagnostics order CNTRL panel ; ordrng 1 W11236895 (CNT
Near Lorain, OH 44055
Gabriel P
Job Details:
11/15/2018
REFRIGERATOR WHIRLPOOL WRT311FZDW00 Found new fresh food door damaged. No issues found with original. No need to reorder door. Found freezer fan slow and pulsing. Needs evap fan and air tower replaced as insulation has been damaged from ice build up. ; ordrng 1 WP2315539 (motor-evap)
Near Concord Township, OH 44077
Dan
Job Details:
11/15/2018
WASHER WHIRLPOOL WFW8540FW1 "Customer complaint that unit is not filling with hot water, Ran diagnostics no error codes found, started normal wash cycle, hot water entered unit, unit is operating as designed"
Near Strongsville, OH 44149
David R
Job Details:
11/15/2018
RANGE WHIRLPOOL WFG540H0ES1 "Opened oven and smelled gas. Faint smell of gas coming from the valves. Ordering regulated, burners, and manifold.; ordrng 1 W10764654 (burnr-oven) and 1 W10783318 (manifold) and 1 W10919226 (regulator) and 1 W11233678 (BROIL BURNER)"
Near WARRENSVL HTS, OH 44128
Brian M
Job Details:
11/15/2018
DISHWASHER WHIRLPOOL WDF520PADM7 Customer showed pop Cc of not drying Found error for no heat Service mode did not reset heater no heat found on rod Needs control and heat rod; ordrng 1 W10518394 (heater) and 1 W10906426 (cntrl-elec)
Near Edgewood, OH 44004
Brian M
Job Details:
11/15/2018
REFRIGERATOR GE GTH18EBT3RWW Cc of noise Found noise coming from compressor not kicking on Needs ptc replaced Used truck overstock Installed compressor turned on and running as normal OP TEST OK ; used 1 WR09X10105 (PTC3910) from stock
Near Edgewood, OH 44004
Arthur V
Job Details:
11/15/2018
FREEZER UPRIGHT WHIRLPOOL WCZ31150W01 "No cool chest freezer. Installed bullet valve. Unit in a vacume. Added r134 a. Needs drier filter and a cfc tech Talked to SM Extra time ; ordrng 1 WPW10143759 (drier-uv), used 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock"
Near Gates Mills, OH 44040
Dan
Job Details:
11/15/2018
REFRIGERATOR MAYTAG MFF2558FEZ01 "Customer complaint that unit is making loud noise, noise is coming from air damper, unit needs new air damper ; ordrng 1 WPW10594330 (control)"
Near WILOUGHBY HLS, OH 44092
Dan
Job Details:
11/15/2018
RANGE WHIRLPOOL WEG730H0DS0 "Installed new user interface, op test no good , unit needs new control and harness ; ordrng 1 W11025616 (harns-wire) and 1 W11050551 (cntrl-elec)"
Near Willoughby, OH 44094
Dan
Job Details:
11/15/2018
MICROWAVE KITCHENAID KOCE500ESS01 "Customer complaint that oven does not broil or bake, started bake for 350 degrees, unit did not heat, started broil for 550 degrees, unit did not heat, no power from control, unit needs new control, part is covered under warranty ; ordrng 1 W11179310 (C
Near Painesville Township, OH 44077
Dan
Job Details:
11/15/2018
REFRIGERATOR KENMORE 253.689728 "Customer complaint that unit is not cooling, fresh food section temperature at 66 degrees , freezer section temperature at 65 degrees , evaporator fan is not running, condenser fan and compressor are not running, no frost pattern on evaporator , advance
Near Broadview Heights, OH 44147
Corey L.
Job Details:
11/15/2018
RANGE WHIRLPOOL WFE770H0FZ0 "Customer complaint left front burner knob is loose and can’t turn burner on, confirmed infinite switch is locked, knob has been broken trying to turn locked switch, unit needs left front triple burner infinite switch and knob; ordrng 1 W11117415 (KNOB) a
Near Cleveland, OH 44120
Corey L.
Job Details:
11/15/2018
WASHER WHIRLPOOL LSQ9645KQ1 "Went over initial complaint and work proceeding with customer, ran drain and spin, unit draining fine, drain pump not needed, while unit is spinning there was a strong burnt clutch smell, unit needs new clutch assembly, brake and drive assembly; ordrng 1
Near Strongsville, OH 44149
Mac
Job Details:
11/15/2018
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Spoke with tech line about unit not cooling enough. They informed me that they do not want any splicing done in the wiring. They instructed me to replace evaporator fan motor with harness, and evaporator cover. Office to order fan motor with harness, and
Near Conneaut, OH 44030
Arthur V
Job Details:
11/14/2018
DRYER WHIRLPOOL NED4655EW1 Found time delay fuse blown causing issue. Advised customer who did not have a replacement fuse. Advised cust get a electrician to provide correct power to unit
Near Edgewood, OH 44004
Jeff M
Job Details:
11/14/2018
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Recovered no Freon system was just about empty. Removed old parts soldered in new eve app filter. Put the unit in a 30 inch vacuum. What is it for 20 minutes tested good. Added 5.25 ounces of Freon frost pattern starting to develop on the evaporator unit
Near Ashtabula, OH 44004
Jeff M
Job Details:
11/14/2018
DISHWASHER WHIRLPOOL MDB4949SDZ0 The connector at to control was not fully seated causing the sump motor to not get power I seated the connector unit tested good
Near Painesville, OH 44077
Jeff M
Job Details:
11/14/2018
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Put the unit in diagnostics mode sound turn back on op tested good
Near Mentor, OH 44060
Arthur V
Job Details:
11/14/2018
REFRIGERATOR AMANA ABB1921BRW00 Replaced middle crisper bracket. Lubricated slides. Op test good
Near MENTOR ON THE, OH 44060
Arthur V
Job Details:
11/14/2018
REFRIGERATOR WHIRLPOOL WRS325SDHB01 Replaced handle and tube filter inlet. Could not test leak. There is no set up for icemaker issues in the stores
Near Strongsville, OH 44149
Mac
Job Details:
11/14/2018
DRYER WHIRLPOOL MGDC215EW2 Thermal fuse is open. Replaced from truck stock. All tested ok.; used 1 3392519 (
Near North Olmsted, OH 44070
Mac
Job Details:
11/14/2018
WASHER KENMORE 110.477018 Replaced drain pump. All tested ok.
Near North Olmsted, OH 44070
Mac
Job Details:
11/14/2018
REFRIGERATOR WHIRLPOOL MQF2056TEW02 Drain was plugged. Cleared drain. All tested ok.
Near Avon Lake, OH 44012
Mac
Job Details:
11/14/2018
WASHER MAYTAG MVWC565FW1 Unit leaking during wash cycles. Found pressure tube disconnected. Reconnected pressure tube. All tested ok. No leaks.
Near Westlake, OH 44145
Mac
Job Details:
11/14/2018
WALL OVEN COMBO GE JKP38G0J5BG Replaced bake element. All tested ok.
Near Auburn Township, OH 44023
Dan
Job Details:
11/14/2018
REFRIGERATOR KITCHENAID KFIS29PBMS00 "recovered refrigerant, installed compressor , evaporator,and filter drier, brought system into a 28" vacuum, watched 15 minutes, no change on gauges, recharged unit with 5.5oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours
Near Solon, OH 44139
Robert A.
Job Details:
11/14/2018
DRYER WHIRLPOOL MEDX655DW1 "Installed timer, ran unit, op test ok; used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Rocky River, OH 44116
Corey L.
Job Details:
11/14/2018
REFRIGERATOR WHIRLPOOL KRMF706ESS01 "Installed parts, ice maker now getting water, checked thermistor on ff evap, in wrong position, corrected, op test good"
Near Cleveland, OH 44120
Corina H
Job Details:
11/14/2018
RANGE WHIRLPOOL WGG755S0BS01 Replaced the burner valve. Optest ok. ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Near Garfield Heights, OH 44105
Corina H
Job Details:
11/14/2018
REFRIGERATOR WHIRLPOOL WRS325FDAB01 Replaced the freezer light. Optest ok.
Near Maple Heights, OH 44137
Corina H
Job Details:
11/14/2018
WASHER WHIRLPOOL WTW7300DW0 Replaced the gearcase and the washplate. Ran a calibration. Started a load on normal with towels. Optest ok
Near Broadview Heights, OH 44147
Corina H
Job Details:
11/14/2018
DRYER WHIRLPOOL WED95HEDW0 CC the there is a squeak when running. Found the idler pulley worn. Replaced the pulley dryer repair kit from t/s. Optest ok. ; used 1 4392067 (DRYER REPAIR KIT 4783) from stock
Near Parma, OH 44134
Corina H
Job Details:
11/14/2018
WASHER MAYTAG MVWC416FW0 "cust showed pop, sent pic. CC that the unit does not spin the clothes out. Ran diag F7e6 motor fault and f0e2 over suds condition. Ran a heavy agitate and a spin. Ran an auto test. Ran a rinse and spin. Advised cust to use 1-2 tablespoons of he detergent
Near Parma, OH 44134
Corina H
Job Details:
11/14/2018
REFRIGERATOR WHIRLPOOL WRT316SFDM01 Replaced the thermostat and control. Optest ok. No water to unit
Near Brecksville, OH 44141
Dan
Job Details:
11/14/2018
WASHER WHIRLPOOL WFW8640BW1 "Customer complaint that control panel button is not working, ran diagnostics no error codes found, User interface test shows all keys are working, unit is operating as designed"
Near Berea, OH 44017
Mac
Job Details:
11/14/2018
DRYER KENMORE 110.780628 "Grinding during running. Found idler pulley making grinding noise and felt bearing needs replaced Office to order drum seal and idler.; ordrng 1 280140 (seal,drum 40.81) and 1 WPW10547292 (pulley-idr 25.38), used 1 SHIPPING (SHIPPING AND HANDLING) from
Near Cleveland, OH 44102
Corina H
Job Details:
11/14/2018
DISHWASHER IKEA IDT830SAGS0 CC that the unit is dead. Found the wire to the hot side was disconnected. Wired the cord correctly. Started unit. Advised cust to install the brackets to keep the unit stable and not twist the body from opening and closing the door. . Optest ok.
Near Grafton, OH 44044
David R
Job Details:
11/14/2018
REFRIGERATOR FRIGIDAIRE LFHB2741PFBA Water frozen in water line. Steamed out. Went into test mode to make sure water is being called. Op test ok.
Near Geneva Township, OH 44041
Arthur V
Job Details:
11/14/2018
WALL OVEN ELE KITCHENAID KEBC147VSS02 Found suppresor burnt and 120 v to control with no response needs both. Control shows nla. Talked to SM to investigate. Advised customer someone would be contacting them about status ; ordrng 1 8303017 (cntrl-elec) and 1 WP4451985 (suppressor)
Near Olmsted Falls, OH 44138
David R
Job Details:
11/14/2018
REFRIGERATOR WHIRLPOOL WRF757SDEM00 Replaced icemaker. Tested it out. Op test ok.
Near North Olmsted, OH 44070
David R
Job Details:
11/14/2018
RANGE KITCHENAID KSGG700ESS1 Replaced manifold. Turned gas on. Tried all burners and oven. Op test ok.
Near Madison, OH 44057
Arthur V
Job Details:
11/14/2018
REFRIGERATOR MAYTAG M0RXEMMWB00 "Found unit needs a evap fan motor and blade. Also needs ice cleared from drain ordrng 1 WP2163777 (blade-fan) and 1 WP2315539 (motor-evap), used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Cleveland, OH 44102
Paul P.
Job Details:
11/14/2018
WASHER WHIRLPOOL CAE2745FQ0 "90 day commercial warranty. Verified date of purchase and delivery. Found drain hose clamp too far back and drain hose was loose. Corrected drain hose connections, ran washer on regular and test cycles, all working properly now. Did not set down mitigati
Near Mentor, OH 44060
Arthur V
Job Details:
11/14/2018
WALL OVER ELE WHIRLPOOL WFE525S0HT0 Found noise coming from element rubbing on frame. Need to order bake element ; ordrng 1 W11182108 (BAKE ELEMENT )
Near Rocky River, OH 44116
Paul P.
Job Details:
11/14/2018
REFRIGERATOR KITCHENAID KNFC42FTS00 "Replaced control with W10802701 control. Refrigerator now operating properly. Advised customer it will take a few hours for the cooling to take effect, and the high temperature warning can be reset when the refrigerator has reached operational temperatur
Near Mentor, OH 44060
Arthur V
Job Details:
11/14/2018
WASHER WHIRLPOOL WFW9600TA00 "Found faulty flowmeter. Needs replaced. Showing open ; ordrng 1 WPW10110225 (flowmeter), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near North Royalton, OH 44133
Corey L.
Job Details:
11/14/2018
COMPACTOR WHIRLPOOL GX900QPPS6 "Customer complaint compactor stopped working and start button is hard to press, confirmed start button stuck open, found plastic button in switch off track not allowing movement of button to contact switch, everything is intact, corrected button, op test
Near Madison Township, OH 44057
Arthur V
Job Details:
11/14/2018
REFRIGERATOR FRIGIDAIRE FRT17G4BW0 "Found unit needs shelf that holds veg bin. Ordrng 1 240372404 (frame) and 1 240530601 (track) and 1 240530701 (support,meat pan), used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Broadview Heights, OH 44147
Corey L.
Job Details:
11/14/2018
DRYER FRIGIDAIRE LEQ1442FS1 "I installed new slide, op test good"
Near Chagrin Falls, OH 44022
Robert A.
Job Details:
11/14/2018
MICROWAVE JENN-AIR JMW3430WS02 "Inspected unit, inner door warped inner door hitting before door hits switch, needs inner door; ordrng 1 JMW3430WS02 (INNER DOOR)"
Near Brecksville, OH 44141
Corey L.
Job Details:
11/14/2018
WALL OVEN KITCHENAID KOSE500ESS02 "Customer complaint oven too hot, started bake for 350, pan temped at 372, instructed customer on how to calibrate the unit, customer decreased temp by 20 degrees and set"
Near Strongsville, OH 44149
Mac
Job Details:
11/14/2018
WASHER MAYTAG MHW8200FW0 Called Whirlpool tech line. Spoke with JK. He advised to replace complete dispenser assembly. Office to order dispenser assembly.; ordrng 1 W10862190 (dispenser)
Near Brecksville, OH 44141
Corey L.
Job Details:
11/14/2018
DRYER GE DBXR453EA1WW "Installed bearing kit, op test good"
Near Avon Lake, OH 44012
Gabriel P
Job Details:
11/14/2018
WASHER WHIRLPOOL WTW8600YW1 Replace parts opt test ok
Near Avon Lake, OH 44012
Gabriel P
Job Details:
11/14/2018
REFRIGERATOR KITCHENAID KRFC300ESS01 Replace gasket and steam opt test ok
Near Avon Lake, OH 44012
Mac
Job Details:
11/14/2018
DISHWASHER KITCHENAID KUDS02FRBL3 "Float switch gasket is leaking. Office to order float switch.; ordrng 1 8193506 (switch 32.59), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Avon Lake, OH 44012
Gabriel P
Job Details:
11/14/2018
REFRIGERATOR KITCHENAID KRSC503ESS01 Replace badge opt test ok
Near Bay Village, OH 44140
Gabriel P
Job Details:
11/14/2018
REFRIGERATOR KITCHENAID KRFC604FSS00 Replace gasket and steam opt test ok
Near Westlake, OH 44145
Gabriel P
Job Details:
11/14/2018
REFRIGERATOR AMANA AFB2534DEB Replace damper opt test ok
Near Avon, OH 44011
Gabriel P
Job Details:
11/14/2018
REFRIGERATOR FRIGIDAIRE LGUB2642LF9 Replace parts opt test ok
Near Sheffield, OH 44035
Gabriel P
Job Details:
11/14/2018
WASHER GE GTW330ASK0WW Replace selector switch opt test ok ran a normal cycle to see if fills normal on heavy
Near Garfield Heights, OH 44125
Dan
Job Details:
11/14/2018
DRYER ROPER REX4634KQ1 "Customer complaint that drum is not turning, confirmed, found belt snapped, also found door switch stuck in closed position, unit needs new drive belt and door switch, installed new belt and switches, op test good ; used 1 341241 (BELT 15.40), and 1 WP
Near Streetsboro, OH 44241
Robert A.
Job Details:
11/14/2018
WASHER MAYTAG MVWC565FW1 "Found drain hose kinked behind unit, installed fact hose, ran recal cycle, op test ok"
Near Kent, OH 44240
Robert A.
Job Details:
11/14/2018
REFRIGERATOR WHIRLPOOL WRT519SZDM02 "Installed control kit, op test ok"
Near Brimfield, OH 44240
Robert A.
Job Details:
11/14/2018
RANGE WHIRLPOOL WFE515S0EW1 "Installed hinges, op test ok"
Near Madison, OH 44057
Brian M
Job Details:
11/14/2018
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Cc no ice from ice makerFound no ice in ice binCould not get ice maker to manually cycleWater chute and water inlet tube clogged with iceSteamed fill tube clearReplaced ice maker with truck stockOP TEST OK ; used 1 W10882923 (ICE MAKER ASSY) from stock
Near Cleveland, OH 44106
Brian M
Job Details:
11/14/2018
REFRIGERATOR WHIRLPOOL WRT108FZDW02 "Cc food freezing in ffFound unit working normally, temperatures normal 37 in ff, 2 in freezerAdvised on product placement in ff"
Near Cleveland, OH 44103
Brian M
Job Details:
11/14/2018
DRYER WHIRLPOOL NED4655EW1 "Cc no operation or startingFound inadequate power from outlet, only reading 67volts from neutral to l1, 166volts from neutral to l2.Advised customer to have electrician look at outlet and electrical panelRan entitlement on unit"
Near Brecksville, OH 44141
Dan
Job Details:
11/14/2018
DISHWASHER MAYTAG MDB8979SFZ2 "Customer complaint that start button is not working, confirmed, stuck key test shows control is good, unit needs new user interface ; ordrng 1 W10897043 (panel-cntl 115.88), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Lakewood, OH 44107
Brian M
Job Details:
11/14/2018
FREEZER WHIRLPOOL WRX735SDHZ00 Customer emailing pop to service@fredsappliance.comCc of unit frosting up Found freezer door ajar and ton of frost built up Steamed out ice and steamed gasket OP TEST OK
Near Broadview Heights, OH 44147
Dan
Job Details:
11/14/2018
MICROWAVE WHIRLPOOL MMV6190FZ0 "Customer complaint of open/close door error code, confirmed, unit needs new switches and cams, customer does not want repair at this time ; ordrng 1 W10450407 (harns-wire 61.32)"
Near Cleveland Heights, OH 44118
Brian M
Job Details:
11/14/2018
REFRIGERATOR MAYTAG MRT311FFFH00 "Cc of unit not sealing gasket broken Found nothing wrong with sealing of the gaskets Model and serial do not match what was authorized Customer needs to call whirlpool, back and get new dispatch numberWill need fridge and freezer door it’s what customer
Near Independence, OH 44131
Dan
Job Details:
11/14/2018
REFRIGERATOR KITCHENAID KRFF507ESS01 "Customer complaint that unit does not hold temperature and ice build up behind deli drawer, found fresh food section evaporator frozen solid, unit needs new fresh food section evaporator fan and thermistors and control; ordrng 1 W10843055 (cntrl-elec 2
Near Elyria, OH 44035
David R
Job Details:
11/14/2018
MICROWAVE FRIGIDAIRE LFMV164QFA "Customer said the pushed the button to start heating up something, made a click noise and never turned back on. Open up front and found blown fuse. ; ordrng 2 5304488359 (fuse)s"
Near Beachwood, OH 44122
Brian M
Job Details:
11/14/2018
KITCHEN KITCHENAID KDTM404EWH3 Installed listed partCustomer showed PopOP TEST OK
Near North Ridgeville, OH 44035
David R
Job Details:
11/14/2018
OTR MICROWAVE WHIRLPOOL WMH31017AB0 "Lights are staying on when door closed and turn table is turning by itself. Will not let you select anything. Needs harness. *Do not order part; ordrng 1 w10450407 (harns-wire 61.32), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Munson Township, OH 44024
Brian M
Job Details:
11/14/2018
WASHER MAYTAG MVWX655DW1 Cc unit not draining/ startingPlugged unit in and ran diagnostics Ran auto test with no issueOP TEST OK
Near Avon, OH 44011
David R
Job Details:
11/14/2018
MICROWAVE WHIRLPOOL UMV1160CW "No physical damage. Plugged in and ran, runs perfect. Tested with water in cup, heats. Checks wires. Op test ok."
Near Berea, OH 44017
Mac
Job Details:
11/14/2018
WASHER MAYTAG MVWC415EW1 Replaced lid lock assembly. All tested ok.
