We serviced a
MFF2055FRB00 Maytag
Model Refrigerator
Near Bay Village, OH 44140
Dan
Job Details: 05/11/2018
Customer complaint of loud humming noise, entered service diagnostics mode, activated evaporator fan, compressor, condenser fan, and air damper, no unusual noises heard, unit is operating as designed
We serviced a
MTW6600TQ0 Maytag
Model Washer
Near Westlake, OH 44145
Macaulay G.
Job Details: 05/11/2018
ound error for rps failure. No issues with drain pump. Customer does not want to continue with repair
We serviced a
WFG525S0HV0 Whirlpool
Model Range
Near Brook Park, OH 44142
Chad P.
Job Details: 05/11/2018
Replaced control and membrane assy. Op test ok
We serviced a
JGS8850CDB00 Jenn-Air
Model Range
Near Avon Lake, OH 44012
Brian B
Job Details: 05/11/2018
CC that oven turns off after 20 minutes. Entered settings and made sure all settings are correct. . Reset power to reboot main board.. heated oven to 350.. Display and oven reached temp and stayed on. Left oven on for 30 minutes. Op test ok.
We serviced a
ETW4400TQ1 Whirlpool
Model Washer
Near Cleveland Heights, OH 44121
Macaulay G.
Job Details: 05/11/2018
Customer removed parts from box, only came with the bottom part of the agitator, this part number is for complete agitator, reordering agitator; ordrng 1 WPW10093671 (agitator)
We serviced a
MVWB835DW3 Maytag
Model Washer
Near Moreland Hills, OH 44022
Corina B
Job Details: 05/11/2018
CC that the unit shakes. Found the basket leaning towards the back, leveled the washer. Ran diag f3e2 Inlet Water Temperature Fault, f0e4 Spin Limited By Water Temperature, f0e3 Overload, f0e5 Off Balance Load. TEST #5: Temperature Thermistor, 50 ohms for 77*. TEST #2: Valves checked pins 4, 7,8,9 all just a little out of range. 900 ohms. Will need a new control and water valve. Called SM to order parts. ; ordrng 1 W11170706 (CONTROL ) and 1 W11172234 (WATER VALVE )
We serviced a
WRX735SDBM00 Whirlpool
Model Refrigerator
Near Middleburg Heights, OH 44130
Chad P.
Job Details: 05/11/2018
Found ice maker heater open, replaced ice maker assy. Op test ok.; used 1 W10882923 (ICE MAKER ASSY)
We serviced a
KDPE234GPS0 Whirlpool
Model Dishwasher
Near Cleveland, OH 44118
Corey L.
Job Details: 05/11/2018
Customer complaint dishwasher not draining, found glass in drain pump, cleared glass, op test good
We serviced a
KRFC604FSS00 Kitchenaid
Model Refrigerator
Near Avon Lake, OH 44012
Brian B
Job Details: 05/11/2018
Replaced left French door and UI. Tested unit. Op test ok
We serviced a
WHIRLPOOL DRYER
Model MEDX655DW1
Near Bainbridge, OH 44023
Robert A.
Job Details: 05/11/2018
, Found if drum is spun, motor runs, needs motor and blower wheel replaced,, op test okNote motor under warr; used 1 279827 (MOTOR131.61), and 1 WP694089 (BLOWER WHEEL24.73) from stock, Job Cmpltd, saved tckt [SdLink\309132a.png],
We serviced a
GENERAL ELECT REFRIGERATOR
Model DFE28JSKESS
Near Geneva, OH 44041
Jeff M
Job Details: 05/11/2018
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
WHIRLPOOL RANGE
Model WFG515S0EB1
Near Ashtabula, OH 44004
Jeff M
Job Details: 05/11/2018
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
MEDC215EW1 Maytag
Model Dryer
Near Concord Township, OH 44077
Gabriel P
Job Details: 05/11/2018
Found thermal fuse open Installed thermal fuse from truck stock and timer OP TEST OK Advised not to hook up vent until outside vent is cleared ; used 1 WP3392519 (THERMAL FUSE)
We serviced a
KRMF706ESS01 Kitchenaid
Model Refrigerator
Near Orange, OH 44022
Corina B
Job Details: 05/11/2018
CC that there is frost in the fz. Found the lt hand top corner of the gasket not hitting the frame. Steamed the gasket out. Optest ok
We serviced a
GHWS3600F0WW GE
Model Washer
Near Avon, OH 44011
Macaulay G.
Job Details: 05/11/2018
Customer complaint of water leaking from around door when in wash cycle. Bellow had been replaced in previous visit. Adjusted bellow to make to seal tighter.
We serviced a
MDB8959SBB3 Maytag
Model Dryer
Near North Ridgeville, OH 44039
Macaulay G.
Job Details: 05/11/2018
Unit is not powering on. Found control board is shorted out. Office to order control board.; ordrng 1 W10595568 (cntrl-elec),
We serviced a
WED49STBW1 Whirlpool
Model Dryer
Near Strongsville, OH 44149
Chad P.
Job Details: 05/11/2018
Removed and cleaned lint blockage from vent. Ran normal cycle. Op test ok
We serviced a
WHIRLPOOL DISHWASHER
Model KDPE234GPS0
Near Bentleyville, OH 44022
Robert A.
Job Details: 05/11/2018
Installed sump and upper spray arm, ran diagnostic cycle, op test ok; Job Cmpltd,
We serviced a
WTW8500DC0 Whirlpool
Model Washer
Near North Ridgeville, OH 44039
Macaulay G.
Job Details: 05/11/2018
Installed lid parts and tested, operating properly.; Job Cmpltd,
We serviced a
WGD6600WL0 Whirlpool
Model Dryer
Near Broadview Heights, OH 44147
Chad P.
Job Details: 05/11/2018
Found pulley binding. Needs pulley assy replaced. ; ordrng 1 8547174V (PULLEY)
We serviced a
WDF770SAFZ1 Whirlpool
Model Dishwasher
Near Lakewood, OH 44107
Brian B
Job Details: 05/11/2018
CC that machine is not cleaning good. Ran diag, no codes. Customer had recently cleaned filter. Ran diag test cycle. Completed successfully. Checked water temp, 120 at sink. All functions normal. Advised customer to run cleaner through machine and run hot water first and use high temp option. Op test ok.;
We serviced a
WRS588FIHZ00 Whirlpool
Model Refrigerator
Near Cleveland, OH 44124
Corey L.
Job Details: 05/11/2018
Customer complaint of freezing food along wall in ff section, temp in ff section 30 at damper and 39 on loads mid shelf, frz 0, explained to customer how the cold air falls in the unit, and to adjust temp a few degrees up for the slightly less than average amount of food in the unit, adjusted temp to 39 in ff; Job Cmpltd
We serviced a
KDTM404ESS3 Kitchenaid
Model Dishwasher
Near Highland Heights, OH 44143
Corina B
Job Details: 05/11/2018
Replaced the control and owi. Brought core back for return. Placed a water mat down. Optest ok.
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DSS1
Near Chagrin Falls, OH 44022
Robert A.
Job Details: 05/11/2018
Installed sump and control, ran diagnostic cycle, op test ok; Job Cmpltd,
We serviced a
665.1744991 Kenmore
Model Dishwasher
Near Ashtabula, OH 44004
Brian M
Job Details: 05/11/2018
Cc that unit leaks when running Unit is a portable dishwasher Found water leaking from drain pump housing needs new housing; ordrng 1 WP3369011 (housing 46.40),
We serviced a
KDTE254EBL1 Kitchenaid
Model Dishwasher
Near Gates Mills, OH 44040
Holly Butcher
Job Details: 05/11/2018
, Customer complaint water doesn’t enter the dishwasher and dishes are not clean, started normal wash cycle, water entered unit and advanced to wash, unable to duplicate problem, unit is operating as designed;
We serviced a
MVWB835DW1 Maytag
Model Washer
Near Munson Township, OH 44024
Corina B
Job Details: 05/11/2018
The new basket is cracked. Will need a new basket. Advised cust to look at basket when it arrives. Called SM to order the part. ; ordrng 1 W10811960 (spin basket)
We serviced a
FFES3025PSG Frigidaire
Model Range
Near Madison, OH 44057
Brian M
Job Details: 05/11/2018
Installed element left front corner OP TEST OK
We serviced a
WFW9200SQ00 Whirlpool
Model Washer
Near Cleveland, OH 44128
Macaulay G.
Job Details: 05/11/2018
Customer complaint washer won’t drain left water in the unit, ran diagnostics found f21 long drain, f28 communication error, found drain trap clogged, quoted customer, cleared drain trap, op test good;
We serviced a
WRF560SEYM01 Whirlpool
Model Refrigerator
Near Cleveland Heights, OH 44121
Corina B
Job Details: 05/11/2018
CC that the evap fan is making noise. Unit was pulled out, did not push it back. Found the fz evap is covered in frost halfway down. The other half is defrosted. Tried to enter defrost on control, would not let you go into defrost or diag. Steamed the evap out. Will need a new control and UI. Called SM to order parts. Cust does not want to repair.
We serviced a
WHIRLPOOL RANGE
Model WFG515S0EB1
Near Geneva, OH 44041
Jeff M
Job Details: 05/10/2018
, Installed new part unit op tested good ; Job Cmpltd,
We serviced a
CAE2743BQ0 WHIRLPOOL
Model WASHER
Near Elyria, OH 44035
Macaulay G.
Job Details: 05/10/2018
Unable to repair due to not being able to repair agitator to remove drum
We serviced a
KEMC377KWH02 KITCHENAID
Model MICROWAVE
Near Beachwood, OH 44122
Chad P.
Job Details: 05/10/2018
Replaced door latch and probe sensor. Op test ok.; Job Cmpltd
We serviced a
MAYTAG WASHER
Model MHW3505FW0
Near Burton, OH 44021
Robert A.
Job Details: 05/10/2018
Found that ui is shutting itself on and on, checked connections, good, short in ui, needs ui; ordrng 1 W10911040 (UI), schdld next appmnt for 5/15 TUE !,
We serviced a
MAYTAG DRYER
Model MED5100DW0
Near Madison, OH 44057
Jeff M
Job Details: 05/10/2018
The unit is a est time only unit op tested good ; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MHW5100DW0
Near Madison, OH 44057
Jeff M
Job Details: 05/10/2018
The unit will not spin a empty cycle or a full load of towels the unit needs a new control ; ordrng 1 W11029844 (CONTROL ), used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock, saved
We serviced a
MAYTAG WASHER
Model MHW5100DW0
Near Madison, OH 44057
Gail V.
Job Details: 05/10/2018
The unit will not spin a empty cycle or a full load of towels the unit needs a new control ; ordrng 1 W11029844 (CONTROL ), used 1 SENIORDISCOUNT (SENIORDISCOUNT),
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDEM01
Near Mentor, OH 44060
Jeff M
Job Details: 05/10/2018
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
JJW3430DS01 Jenn-Air
Model Wall Oven
Near Concord Township, OH 44077
Brian M
Job Details: 05/10/2018
Installed ui Ran test bake cycle OP TEST OK ; Job Cmpltd
We serviced a
WDF520PADM7 Whirlpool
Model Dishwasher
Near Cleveland, OH 44102
Corey L.
Job Details: 05/10/2018
Customer complaint dishwasher not draining, tub is full of water, started drain cycle, drain pump only humming, removed drain tube, no obstructions, drain pump failed; ordrng 1 W10876537 (drain pump)
We serviced a
MDB7949SDZ0 Maytag
Model Dishwasher
Near South Euclid, OH 44121
Corina B
Job Details: 05/10/2018
Replaced the adjuster.
We serviced a
MAYTAG DISHWASHER
Model MDB8959SFZ4
Near Wickliffe, OH 44092
Jeff M
Job Details: 05/10/2018
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WTW5500XW1
Near Mentor-on-the-Lake, OH 44060
Jeff M
Job Details: 05/10/2018
The units wash plate will not separate form the shaft the unit needs tubs n wash plate ; ordrng 1 W10324648 (tub-outer) and 1 W10324650 (basket) and 1 W10772621 (screw) and 1 WPW10215115 (WASH PLATE ), schdld next appmnt for 5/16 WED 8-12 [***],
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH31017HS0
Near Mentor, OH 44060
Jeff M
Job Details: 05/10/2018
Installed new part,op test good ,job compltd
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS00
Near Concord Township, OH 44077
Jeff M
Job Details: 05/10/2018
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
FAV6800AWW MAYTAG
Model WASHER
Near Avon Lake, OH 44012
Brian B
Job Details: 05/10/2018
Machine is a Neptune top loader. Machine is not spinnng. Removed top and front. Ran a spin only. Water drains out, but machine not spinning. Motor running. Problem with transmission. Part is NLA.
We serviced a
MGR5755QDW WHIRLPOOL
Model RANGE
Near Shaker Heights, OH 44120
Chad P.
Job Details: 05/10/2018
Replaced gas valve. Op test ok.; Job Cmpltd
We serviced a
KDTE334GPS0 KITCHENAID
Model DISHWASHER
Near Shaker Heights, OH 44120
Chad P.
Job Details: 05/10/2018
Found gasket in fill hose cut. Replaced. Op test ok. Advised to take up floor damage with installer. ; Job Cmpltd
We serviced a
MAYTAG WASHER
Model MHW5100DC0
Near Concord Township, OH 44077
Jeff M
Job Details: 05/10/2018
I cleared the code ran a test cycle unit op tested good.; , Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWB850WQ1
Near Bainbridge Township, OH 44023
Robert A.
Job Details: 05/10/2018
Found bearings loud, replaced, ran unit, op test ok; used 1 W10435302 (BEARING) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI0FSAXVY011
Near Aurora, OH 44202
Robert A.
Job Details: 05/10/2018
Found i/m stuck at 6oclock needs i/m; ordrng 1 WPW10300024 (ICE MAKER229.99), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,, schdld next appmnt for 5/16 WED !,
We serviced a
FRT18L4JWK FRIGIDIARE
Model REFRIGERATOR
Near Cleveland, OH 44109
Dan
Job Details: 05/10/2018
Customer complaint that light is not working in fresh food section, found light bulb not screwed in all the way, tightened bulb, bulb lit, op test good ; Job CmpltD
We serviced a
ADB1400AGW0 AMANA
Model DISHWASHER
Near Parma Heights, OH 44130
Dan
Job Details: 05/10/2018
Customer complaint that unit is not washing dishes, started normal wash cycle, unit filled, wash motor never started, wash motor is recieving 120vac, unit needs new sump assembly ; ordrng 1 W10888591 (pump and motor)
We serviced a
MDB49498DM3 Maytag
Model Dishwasher
Near Chesterland, OH 44026
Brian M
Job Details: 05/10/2018
Cc that unit smells like something is burning Found food particle and burnt straw on heater Cleaned off heater ran auto test OP TEST OK Advised it may take a few cycles for smell to die down
We serviced a
WED9400SW2 Whirlpool
Model Dryer
Near Shaker Heights, OH 44120
Corina B
Job Details: 05/10/2018
CC that the unit will run hot even on a low setting now it will not run. Found the thermal fuse is open. Replaced the fuse from t/s. Optest ok. ; used 1 WP3392519 (THERMAL FUSE)
We serviced a
MHW5500FW1 MAYTAG
Model WASHER
Near Sheffield, OH 44054
Brian B
Job Details: 05/10/2018
Machine not draining. Can hear pump running ,but water not draining. Ran diag, f9e1 and f3e1. Cleared codes. Removed pump trap. Cleaned out debris and bra pads. Reassembled pump. Ran co test cycle. Machine now draining. Op test ok.; Job Cmpltd
We serviced a
KSSS42MDX03 Kitchenaid
Model Refrigerator
Near Westlake, OH 44145
Corey L.
Job Details: 05/10/2018
Customer complaint freezer getting warmer, temp in frz 16, ff 40, evap has partial frost pattern, went to attach gauge hose to bullet valve to clarify a system leak and a knuckle barely bumped the high pressure line and at the solder joint of cap tube to 1/4” the line burst, unit now in a complete no cool, unit needs evap, compressor(with dryer) and heat exchanger ; ordrng 1 2003002 (exchanger) and 1 4388574 (evaporator) and 1 W10309994 (compressor)
We serviced a
MDB4949SDZ0 MAYTAG
Model DISHWASHER
Near Elyria, OH 44035
Macaulay G.
Job Details: 05/10/2018
Installed door seal, found damage to front panel, inner panel, and control panel. Office to order.; ordrng 1 W10898448 (panel-cntl) and 1 W10900372 (panel) and 1 W10908291 (door-inner
We serviced a
WRF555SDFZ05 Whirlpool
Model Refrigerator
Near Cleveland, OH 44124
Gabriel P
Job Details: 05/10/2018
Cc that there was frost Did not find any frost she said she adjusted temps yesterday Ff 38 Fr 0 Normal operation temps no frost build up advised on making sure freezer shuts ; Job Cmpltd
We serviced a
WTW5000DW1 Whirlpool
Model Washer
Near Pepper Pike, OH 44124
Brian M
Job Details: 05/10/2018
Cc that unit is shaking Adjusted shims from the first time out OP TEST OK
We serviced a
NTW4516FW2 Amana
Model Washer
Near Maple Heights, OH 44137
Corina B
Job Details: 05/10/2018
CC that the water is leaking from the washer. Found the hot water valve is leaking. Will need a new water valve. Called SM to order. ; ordrng 1 W11210463 (WATER VALVE )
We serviced a
CFCP1NIZASS GE
Model Refrigerator
Near Solon, OH 44139
Corina B
Job Details: 05/10/2018
Replaced the fan blade and motor. Optest ok.
We serviced a
GTDP490ED2WS GE
Model DRYER
Near Strongsville, OH 44149
Dan
Job Details: 05/10/2018
Customer complaint that unit would not start and shut off mid cycle, started normal dry cycle, unit started and heated, started timed dry cycle, unit started and heated, unit is recieving correct power from supply, unable to duplicate the problem , unit is operating as designed, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; Job Cmpltd
We serviced a
FFHS2611LWMA FRIGIDAIRE
Model REFRIGERATOR
Near Lorain, OH 44055
Macaulay G.
Job Details: 05/10/2018
Found ice maker is intermittent in missing position, office to order another ice maker.; ordrng 1 241798224 (ice maker)
We serviced a
FFHS2611PFCA FRIGIDAIRE
Model REFRIGERATOR
Near Brecksville, OH 44141
Chad P.
Job Details: 05/10/2018
Found comp running for no more then a few minutes then thermal tripping. Unit flashing 1h is no cooling error code. Replaced starter. Comp ran and thermal did not trip. Evap started to frost over. Advised to allow 24 hrs for normal cooling and operations to resume. ; Job Cmpltd
We serviced a
KITCHENAID REFRIGERATOR
Model KBSS22EWMSS
Near Painesville, OH 44077
Jeff M
Job Details: 05/10/2018
The units drain was frozen. Installed new part unit op tested good ; used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 W10619951 (TUBE-DRAIN) from stock, , Job Cmpltd,
We serviced a
WED7500GC0 WHIRLPOOL
Model DRYER
Near Strongsville, OH 44136
Dan
Job Details: 05/10/2018
Customer complaint that unit is not heating and flashes an error code, started normal dry cycle, unit heated, ran diagnostics found f4e1(heater 1 relay error) code which indicates no voltage to heat circuit, heater is working, unit is operating as designed ; Job Cmpltd
We serviced a
AMV2307PFS WHIRLPOOL
Model MICROWAVE
Near North Ridgeville, OH 44039
Macaulay G.
Job Details: 05/10/2018
Replaced control panel. All functions tested ok.; Job Cmpltd,
We serviced a
CCE3401B JENN-AIR
Model COOK TOP
Near Avon, OH 44011
Macaulay G.
Job Details: 05/10/2018
Replaced glass cooktop on oven, tested and working properly.; Job Cmpltd
We serviced a
WTW5800BW0 WHIRLPOOL
Model WASHER
Near Broadview Heights, OH 44147
Chad P.
Job Details: 05/10/2018
Found pulley/cam assy came loose. Replaced cam assy. Op test ok. ; used 1 W10721967 (PULLEY) from stock, Job Cmpltd
We serviced a
WFG515S0EB1 WHIRLPOOL
Model RANGE
Near Parma, OH 44134
Chad P.
Job Details: 05/10/2018
Installed burners and caps. No change. Adjusted burners and caps as best as possible. No change. Bad gas to air mixture.Techline: Andy. Suggested filing down burner slots where gas goes to ignitor. Advised we already have. He has no info on it. Possible gas pressure issue. Advised to check gas pressure. Replace orfices, holders and valves if pressure checks good. Sr# 7721960586
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFHB2741PFAA
Near Rootstown Township, OH 44266
Robert A.
Job Details: 05/10/2018
Found ice fan frozen, needs kit and fan; ordrng 1 5303918784 (HOUSING KIT) and 1 5304493604 (FAN), schdld next appmnt for 5/15 TUE ! [**],
We serviced a
WRT314TFDW00 WHIRLPOOL
Model REFRIGERATOR
Near Lorain, OH 44052
Brian B
Job Details: 05/10/2018
Checked temps, 55 frz, 57 ff.. Removed evap cover. No frost pattern on evap. Also, can see signs of oil in drain trough and in drain pan by compressor. Will need new evap and per whirl, should also replace compressor as moisture may have been sucked in. Office to order parts. ; ordrng 1 482801 (mount-tray) and 1 W10836706 (EVAPORATOR ) and 1 W10843121 (DRIER) and 1 WPW10507886 (COMPRESSOR )
We serviced a
MVWX655DW1 MAYTAG
Model WASHER
Near Lorain, OH 44053
Brian B
Job Details: 05/10/2018
CC that drain hose is cracked. Will need new drain hose. Ran diag, no codes. All other functions normal. Office to order part. Lowes will install. No return visit.; ordrng 1 W11244231 (DRAIN HOSE)
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDE3
Near Ravenna, OH 44266
Robert A.
Job Details: 05/10/2018
Installed panel and control, ran unit, op test ok; Job Cmpltd,
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Rootstown, OH 44272
Robert A.
Job Details: 05/10/2018
Checked over unit, no heat on, ran diagnostics, good, talked w/cust, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WTW4800XQ4
Near Randolph Township, OH 44201
Robert A.
Job Details: 05/10/2018
Found valve screens clogged, cleaned, ran recal cycle, op test ok; Job Cmpltd
We serviced a
WHIRLPOOL DRYER
Model WED4800XQ4
Near Randolph Township, OH 44201
Robert A.
Job Details: 05/10/2018
Found idler pulley and rollers making noise, replaced, op test ok; used 1 349241T (ROLLER KIT), and 1 WP691366 (PULLEY DRIVE) from stock, Job Cmpltd,
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDZ0
Near Rootstown Township, OH 44266
Robert A.
Job Details: 05/10/2018
Ran diagnostics, good, noise is from water hammer of valve opening and closing,Unit working correct, op test ok; Job Cmpltd,
We serviced a
WTW8900BC Whirlpool
Model Washer
Near Solon, OH 44139
Brian M
Job Details: 05/10/2018
Cc that unit is grinding Found loud grinding noise and grease all over floor Needs bearing kit Truck stock is missing lower bearing and nut from kit can not use ; ordrng 1 W10435302 (bearing), used 1 W10435302 (BEARING)
We serviced a
KDTE104ESS4 Kitchenaid
Model Dishwasher
Near Bainbridge Township, OH 44023
Brian M
Job Details: 05/10/2018
Installed drain pump OP TEST OK
We serviced a
GC3PHEXNS00 Whirlpool
Model Refrigerator
Near Bainbridge Township, OH 44023
Corina B
Job Details: 05/10/2018
Replaced the ice maker. Optest ok
We serviced a
WRX988SIBM03 Whirlpool
Model Refrigerator
Near Westlake, OH 44145
Corey L.
Job Details: 05/10/2018
Customer complaint of water leaking from dispenser when coming back from vacation, dispenser is closing fully and seal is good, ice may have been caught in ice chute, advised customer to turn off ice maker when going on vacation and instructed customer on how
We serviced a
WTW4950XW0 Whirlpool
Model Washer
Near Fairview Park, OH 44126
Corey L.
Job Details: 05/10/2018
Customer complaint washer won’t spin, ran diagnostics found f7e1 basket speed fault, f7e7 motor not reaching target rpm, ran spin in service mode, motor just hummed did not turn basket, basket turns free by hand, run capacitor has failed, also bearing has failed, when spun by hand the bearing is noticeably loud, unit needs run capacitor and bearing, gave customer quote, customer denied repair;
We serviced a
MDG9357AWW Maytag
Model Dryer
Near Beachwood, OH 44122
Holly Butcher
Job Details: 05/10/2018
Replaced the motor. Optest ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF992FIFM00
Near Chardon, OH 44024
Robert A.
Job Details: 05/10/2018
Installed i/m, op test ok; Job Cmpltd,
We serviced a
MHW3505FW1 MAYTAG
Model WASHER
Near Cleveland, OH 44113
Chad P.
Job Details: 05/10/2018
Replace board, ran service mode and normal wash. Op test ok. ; Job Cmpltd
We serviced a
MAYTAG DRYER
Model MEDE400XW0
Near Mentor, OH 44060
Robert A.
Job Details: 05/10/2018
Found control bd melted, harness damaged, panel got wet fron fire dept, top damadged Cust to replace; ordrng 1 W10300884 (HARNESS95.34) and 1 W10303515 (PANEL NLA 261.62) and 1 WPW10117263 (TOP NLA27.11) and 1 WPW10174745 (CONTROL210.03), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, O-emld tckt
We serviced a
MVWX655DW1 MAYTAG
Model WASHER
Near Avon, OH 44011
Brian B
Job Details: 05/10/2018
Replaced lid. Tested machine. Op test ok. Advised customer on proper operation.; Job Cmpltd
We serviced a
WRF767SDEM01 WHIRLPOOL
Model REFRIGERATOR
Near North Ridgeville, OH 44039
Macaulay G.
Job Details: 05/10/2018
Found that fresh food evaporator was completely frosted over. Defrosted fresh food evaporator and installed new thermistor. Front panel of left drawer is broken. Office to order panel.; ordrng 1 WPW10688114 (front-pan), used 1 W10902214 (THERMISTOR)
We serviced a
WRF535SWHZ00 WHIRLPOOL
Model REFRIGERATOR
Near North Royalton, OH 44133
Dan
Job Details: 05/10/2018
Customer complaint of frost build up in freezer section, found freezer section door gasket not sealing to cabinet, used heat to expand gasket and petroleum jelly to stick gasket to cabinet, op test good ; Job Cmpltd
We serviced a
GB2FHDXWQ04 WHIRLPOOL
Model REFRIGERATOR
Near Brecksville, OH 44141
Dan
Job Details: 05/10/2018
Customer complaint that freezer section door gasket is pulling away from cabinet, found ice build up on freezer section floor blocking door from closing, removed ice, door closes and seals, evaporator drain tube is clear, op test good, customer wants to keep door gasket; Job Cmpltd
We serviced a
MFF2055FRW00 Maytag
Model Refrigerator
Near Brooklyn, OH 44144
Corey L.
Job Details: 05/10/2018
ustomer complaint of leaking on floor in front of frz, found ice build up in evap tray, unit has duck style bill that the p trap fix does not fit, cleared debris from valve and water poured out to drain pan, cleared ice from evap tray under evap;
We serviced a
HTW200ASK0WW HOT POINT
Model WASHER
Near Euclid, OH 44123
Dan
Job Details: 05/10/2018
Customer complaint that unit stopped working, unit unplugged when tech arrived, plugged unit in, started normal wash cycle, unit filled began agitating, cancelled, started drain and spin cycle, lid locked, drain pump is working, unit spun out wet load, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent, unit is operating as designed ; Job Cmpltd
We serviced a
NED4655EW1 AMANA
Model DRYER
Near Cleveland, OH 44105
Dan
Job Details: 05/10/2018
Customer complaint that unit is not heating, tried starting normal dry cycle, motor just hums, found string wrapped around motor preventing it from spinning, found rollers worn, removed string, installed new rollers, op test good ; used 1 349241T (ROLLER KIT)
We serviced a
ABB1921BRW00 AMANA
Model REFRIGERATOR
Near North Ridgeville, OH 44039
Macaulay G.
Job Details: 05/10/2018
Found dent in top shelf front trim piece. Replaced trim piece customer had ordered on shelf.; Job Cmpltd
We serviced a
WRS325SDHV00 WHIRLPOOL
Model REFRIGERATOR
Near Parma, OH 44129
Chad P.
Job Details: 05/10/2018
Advised on water temps and that the second or third glass of water will be the coldest. Advised on door functions and that it will close by its self when not fully open. Op test ok. ; Job Cmpltd,
We serviced a
GTS18KCMCRWW GE
Model REFRIGERATOR
Near Rocky River, OH 44116
Brian B
Job Details: 05/10/2018
CC that machine not cold enough. Checked temps, 7 frz, 55 ff. Found machine not defrosting. Removed evap cover. Found open defrost tstat. Will give est. replaced def tstat from t/s. ; used 1 WP10442411 (THERMOSTAT)
We serviced a
FAFW3801LW5 FRIGIDAIRE
Model WASHER
Near Brook Park, OH 44142
Macaulay G.
Job Details: 05/10/2018
Making a noise when it is in agitation. The noise is from the drive pulley is slightly belt, causing the belt to rub unevenly. Office to order belt, pulley, and screw.; ordrng 1 134051003 (belt) and 1 134408400 (screw) and 1 5304506264 (kit)
We serviced a
KRFC704FBS00 Kitchenaid
Model Refrigerator
Near Mentor, OH 44060
Brian M
Job Details: 05/10/2018
nstalled evap cover OP TEST OK