We serviced a
KDTM354ESS2 kitchenaid
Model dishwasher
Near Concord Township, OH 44060
Jeff M
Job Details: 12/14/2017
Installed new part unit op tested good ; Job Cmpltd
We serviced a
WTW7300DW1 whirlpool
Model washer
Near Cleveland, OH 44117
Jeff M
Job Details: 12/14/2017
, The unit had a stuck button error code. I cleared the code unit op tested good The load was just unbalanced. I could not find a issue ; Job Cmpltd
We serviced a
KDTE104ESS3 KITCHENAID
Model DISHWASHER
Near Aurora, OH 44202
Corina B
Job Details: 12/14/2017
CC that the unit is not drying the dishes and takes 3hrs to run. Advised cust its normal to have the unit run for 3hrs. Ran diag 7-1 no heat, ran calibration. Checked the heater 30ohms. Advised cust to run the hot water in the sink before start the unit. Optest ok. ; Job Cmpltd
We serviced a
WRF560SEYM05 whirlpool
Model refrigerator
Near Euclid, OH 44123
Jeff M
Job Details: 12/14/2017
Installed new part unit op tested good ; Job Cmpltd
We serviced a
MVWC6ESWW1 maytag
Model washer
Near Richmond Heights, OH 44143
Chad P.
Job Details: 12/14/2017
Found cabinet not installed correctly. Corrected cabinet and corrected dryer vent. Op test ok. ; Job Cmpltd
We serviced a
JDB8200AWS3 JENN-AIR
Model DISHWASHER
Near Pepper Pike, OH 44124
Dan H
Job Details: 12/14/2017
Customer complaint that o-ring fell off of rinse aid dispenser cap, confirmed, o-ring is too stretched out to reinstall, unit needs new rinse aid dispenser cap, no needs for return visit, customer will install cap; ordrng 1 WPW10524919 (cap)
We serviced a
WDTA50SAHZ0 WHIRLPOOL
Model DISHWASHER
Near Beachwood, OH 44122
Dan H
Job Details: 12/14/2017
Customer complaint that door is not closing properly, found door hitting counter top when closed, adjusted feet to allow clearance for door, op test good ; Job Cmpltd
We serviced a
WRS325FNAW00 WHIRLPOOL
Model REFRIGERATOR
Near Pepper Pike, OH 44124
Dan H
Job Details: 12/14/2017
Customer complaint that unit is not cooling, unit is located in an unheated garage, advised customer that this unit must be in a room between 40 and 90 degrees to operate properly, unit is operating as designed ; Job Cmpltd
We serviced a
WRF555SDFZ01 WHIRLPOOL
Model REFRIGERATOR
Near Bainbridge Township, OH 44023
Corina B
Job Details: 12/14/2017
CC that the door alarm goes off unless you lift up on the left door. Door cams are good. Found the left door is not hitting the door switch. Called GS to order part. Cust can install part; ordrng 1 WPW10221048 (spacer)
We serviced a
WED5000DW2 WHIRLPOOL
Model DRYER
Near Bainbridge, OH 44023
Corina B
Job Details: 12/14/2017
Replaced the timer. Optest ok. ; Job Cmpltd
We serviced a
WHIRLPOOL DISHWASHER
Model CC that machine not washing. Reinstalled end cap on upper rack.. Ran diag, f6e4, open float switch. Found piece of plastic under float. Removed and cleaned filter. Ran diag test cycle. All functions normal. Advised customer on proper usage. Optest ok.; Jo
Near Cleveland, OH 44107
Brian B
Job Details: 12/14/2017
WDT780SAEM2
We serviced a
AMANA WASHER
Model NTW4516FW2
Near Seven Hills, OH 44131
Macaulay G.
Job Details: 12/14/2017
Customer had mentioned about water leaking, found no issues with leaking. Harness on valve was not completely connected. Connected harness and tested. Tests ok.; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Berea, OH 44017
Macaulay G.
Job Details: 12/14/2017
Instructed customer on how to clear filter light. Also, right rest food door gasket is torn. Office to order door basket.; ordrng 1 W10830274 (gasket-fip), schdld next appmnt for 12/22 FRI !,
We serviced a
MAYTAG WASHER
Model MVWB765FW0
Near Lakewood, OH 44107
Brian B
Job Details: 12/14/2017
CC that machine stopped mid cycle. Leveled machine. Ran diag. Off balance load. Cleared code. Reset power. Ran calibration and auto test. All functions normal. Optest ok.; Job Cmpltd, saved tckt [SdLink
We serviced a
WHIRLPOOL DISHWASHER
Model WDT920SADM2
Near Parma, OH 44129
Macaulay G.
Job Details: 12/14/2017
Spray arms not rotating. Checked for clogged hoses and drain. Everything is clean. Issue with spray arms is due to pump motor being seized. Office to order sump and motor assembly. ; ordrng 1 WPW10671942 (sump and motor assy), schdld next appmnt for 12/21 THU 8-11,
We serviced a
JJW2830DS01 JENN-AIR
Model WALL OVEN
Near Auburn Township, OH 44023
Corina B
Job Details: 12/14/2017
Cust has not received the part from jenn air. CC that the is a fault code f2e1. Removed the UI and the connectors are connected. Will need a new UI. Called GS to order part. ; ordrng 1 W10887856 (panl-cntrl), schdld next appmnt for 12/21 THU
We serviced a
WFW95HEDC0 WHIRLPOOL
Model WASHER
Near Highland Heights, OH 44143
Dan H
Job Details: 12/14/2017
Installed new control, op test no good, unit needs new lid lock; ordrng 1 WPW10443885 (door lock), schdld next appmnt for 12/21 THU
We serviced a
KERA205PSS0 WHIRLPOOL
Model RANGE
Near Concord Township, OH 44077
Dan H
Job Details: 12/14/2017
Customer complaint that oven is not maintaining correct temperature, oven temperature sensor at 1088ohms, started bake for 350 degrees, oven temperature after 20-25 minute preheat time at 356 degrees, ran diagnostics found f4e3( over temp clean) and f4e2(over temp cook) error codes, per tech sheet test unit needs new control, ordering control and oven temperature sensor ; ordrng 1 WP9762811 (cntrl-elec) and 1 WPW10181986 (sensor), schdld next appmnt for 12/21 THU
We serviced a
WRF535SWHZ00 WHIRLPOOL
Model REFRIGERATOR
Near Hambden Township, OH 44024
Corina B
Job Details: 12/14/2017
Called cust, advised cust to take a hairdryer to the fz gasket and pull gently on the fz gasket away to touch the fz frame. Cust called back and said it worked. ; Job Cmpltd
We serviced a
MHW8200FW0 MAYTAG
Model WASHER
Near Mayfield Heights, OH 44143
Corina B
Job Details: 12/14/2017
Replaced the main control. Brought core back for return. Optest ok. ; Job Cmpltd
We serviced a
MFC2062FEZ01 MAYTAG
Model REFRIGERATOR
Near Mayfield Heights, OH 44124
Dan H
Job Details: 12/13/2017
Customer complaint of frost build in freezer section, door gaskets are all sealing, no frost found in freezer section, unit is operating as designed ; Job Cmpltd
We serviced a
MER5775RAB WHIRLPOOL
Model RANGE
Near Richmond Heights, OH 44143
Dan H
Job Details: 12/13/2017
Customer complaint that oven does not heat, found element broken, element is recieving 240vac, unit needs new element; ordrng 1 WPW10276482 (elmnt-bake), schdld next appmnt for 12/21 THU
We serviced a
WTW7300DW1 WHIRLPOOL
Model WASHER
Near South Euclid, OH 44121
Dan H
Job Details: 12/13/2017
Installed new gearcase, op test no good , unit needs new control per tech sheet; ordrng 1 W10812422 (cntrl-elec), schdld next appmnt for 12/21 THU
We serviced a
AMV2307PFS0 AMANA
Model MICROWAVE
Near WARRENSVL HTS, OH 44122
Corina B
Job Details: 12/13/2017
C that when selecting a time an error message f1e4 appears. Fault code f1e4 mw relay. Checked relay 4903, open. 6. If problem persists, refer to “PCBA Pin Voltage Matrix” to check EP1-2 (Door), EP1-1 (N), and EP1-4 (L). Checked ep1-2 to ep1-1 120v, ep1-1 to ep1-4 120v. Called tl file # t bor file#7720795844. Had me checked the switches at the door. The bottom switch was open. Replaced the door switches from ts. Optest ok. ; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock, Job Cmpltd
We serviced a
KBFS25EWMS10 kitchenaid
Model refrigerator
Near Willoughby, OH 44094
Jeff M
Job Details: 12/13/2017
The units drain was frozen I steamed the unit an added a drain kit form ts unit op tested good ; used 1 W10619951 (TUBE-DRAIN) from stock
We serviced a
WFG745H0FS1 whirlpool
Model range
Near Mentor, OH 44060
Jeff M
Job Details: 12/13/2017
Installed new part unit op tested good. No signature it is a new housing complex the guy was only there let me in; Job Cmpltd,
We serviced a
WDT750SAHZ0 whirlpool
Model dishwasher
Near Mentor, OH 44060
Jeff M
Job Details: 12/13/2017
Installed new part unit op tested good ; Job Cmpltd
We serviced a
MAYTAG FREEZER CHEST
Model MZC31T150DW00
Near Orwell, OH 44076
Gail V.
Job Details: 12/13/2017
Recovered refrigerant, replaced comp and drier, pulled 28”vac w/pump, watched, no change, charged 4.8oz r134a, pressures good, unit cooling, op test ok; used 1 TJAF1200 (CHARGING TUBE), 1 W10895716 (8.5/6 COUPLER), 1 W10896678 (6/1.8COUPLER), and 2 W10896710 (5/5COUPLER) from stock, Job Cmpltd,
We serviced a
RTW4516FW1 roper
Model washer
Near Painesville Township, OH 44077
Jeff M
Job Details: 12/13/2017
Put the unit in a manual test mode could not find a issue customer is using too much soap unit tested good can’t find a leak; Job Cmpltd
We serviced a
FRS22ZRGD1 frigidaire
Model refrigerator
Near Madison, OH 44057
Jeff M
Job Details: 12/13/2017
Installed new part unit op tested good ; Job Cmpltd
We serviced a
WEG730H0DS0 whirlpool
Model range
Near Jefferson, OH 44047
Jeff M
Job Details: 12/13/2017
Installed new part unit op tested failed another code came up f1e0 main control fault ui not responding needs control.; ordrng 1 WPW10453986 (CONTROL )
We serviced a
JJW3430DB01 jennaire
Model wall oven
Near Parma, OH 44134
Chad P.
Job Details: 12/13/2017
Found door hinge failed and inner fram/liner bent. Needs hinge/glass assy and inner fame/liner replaced. ; ordrng 1 W10190724 (nameplate) and 1 W10649196 (DOOR GLASS ASSY) and 1 WPW10709147 (INNER FRAME, LINER),
We serviced a
WHIRLPOOL MICRO OVEN
Model WMH53520CS6
Near Middleburg Heights, OH 44130
Macaulay G.
Job Details: 12/13/2017
Light flickering and display saying open and close door. Replaced door switches/ wiring harness that was sent. Tested ok.; Job Cmpltd,
We serviced a
WHIRLPOOL DISHWASHER
Model WDF320PADW3
Near North Royalton, OH 44133
Macaulay G.
Job Details: 12/13/2017
Replaced heating element that had been ordered by TG. Tested for leaks. Checks ok.; Job Cmpltd,
We serviced a
WHIRLPOOL DISHWASHER
Model KDPE234GPS0
Near Lakewood, OH 44107
Brian B
Job Details: 12/13/2017
Replaced retainers. Adjusted front legs so door closes properly. Elevated drain hose under sink. Optest ok.; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM04
Near Bay Village, OH 44140
Brian B
Job Details: 12/13/2017
Replaced pantry door. Set temps to normal.. Optest ok.; Job Cmpltd,
We serviced a
MAYTAG DRYER
Model MGDX700XW1
Near Mantua, OH 44255
Robert A.
Job Details: 12/13/2017
Found idler pully making noise, replaced, ran unit, op test ok; used 1 279640 (PULLEY-IDLER21.10) from stock, Job Cmpltd,
We serviced a
KBFS25EVWH0 kitchenaid
Model refrigerator
Near Middleburg Heights, OH 44130
Chad P.
Job Details: 12/13/2017
Installed Thermistor. Advised to please allow 24-48 hrs for normal cooling to resume. ; Job Cmpltd,
We serviced a
WRS325FDAT04 whirlpool
Model refrigerator
Near Brook Park, OH 44142
Chad P.
Job Details: 12/13/2017
Installed filter. Op test ok.
We serviced a
KSF26C4XYB03 kitchenaid
Model refrigerator
Near North Royalton, OH 44133
Chad P.
Job Details: 12/13/2017
Installed Thermistor. Advised to allow 24-48 hrs for normal cooling to resume. ; Job Cmpltd
We serviced a
MDB4949SDZ0 maytag
Model dishwasher
Near North Royalton, OH 44133
Chad P.
Job Details: 12/13/2017
Replaced and rerouted drain hose. Op test ok. ; Job Cmpltd
We serviced a
KRFC704FBS00 kitchenaid
Model refrigerator
Near Broadview Heights, OH 44147
Chad P.
Job Details: 12/13/2017
Found unit around 55 in fz and around 45 in ff. Comp making a loud buzzing noise. Amp draw is jumping around between .1 and 1.07. Comp is only running for about thirty seconds and then shutting off. No heat on condenser. Needs compressor replaced again. Tech unable to tap system. Ra. Only for return. Big job. Cfc. 3 job count. Ra only. ; ordrng 1 W11025999 (COMPRESSOR),
We serviced a
NTW4516FW1 amana
Model washer
Near Broadview Heights, OH 44147
Chad P.
Job Details: 12/13/2017
Found feel and unit not level. Leveled unit and corrected feet. Op test ok. ; Job Cmpltd,
We serviced a
AKS3040BSS whirlpool
Model cook top
Near Brecksville, OH 44141
Chad P.
Job Details: 12/13/2017
Found ignition switch shorted. Gave est for repair. Cust likely replacing unit. Office to not order parts unless contacted. ; ordrng 1 WP74007696 (SWITCH ASSY)
We serviced a
KBFS25EWMS10 kitchenaid
Model refrigerator
Near Independence, OH 44131
Chad P.
Job Details: 12/13/2017
Found duck bill failed. Installed drain tube kit. Cleared line and removed ice. Op test ok. ; used 1 W10619951 (TUBE-DRAIN)
We serviced a
MGDC215EW2 maytag
Model dryer
Near Seven Hills, OH 44131
Chad P.
Job Details: 12/13/2017
Found ignitor open. Replaced. Op test ok. ; used 1 279311 (IGNITOR) from stock, Job Cmpltd
We serviced a
WDT720PADM2 WHIRLPOOL
Model DISHWASHER
Near Cleveland, OH 44128
Dan H
Job Details: 12/13/2017
Installed new user interface , op test no good, unit needs new control ; ordrng 1 W10854231 (cntrl-elec), schdld next appmnt for 12/21 THU
We serviced a
WRF535SMBM00 WHIRLPOOL
Model REFRIGERATOR
Near University Heights, OH 44118
Corina B
Job Details: 12/13/2017
CC that the Im is not working. Advised cust to replace the plastic waterline with a copper or braided flex line and to replace the saddle valve with an inline valve. Jumpered the im, cycled but no water. Found the fill waterline was not connected to the fill tube, reconnected the waterline. Cycled the im, water valve is getting 120v. No water. Will need a new valve. Called GS to order part.; ordrng 1 WPW10498976 (valve), schdld next appmnt for 12/21 THU
We serviced a
AMANA WASHER
Model NTW4516FW1
Near North Royalton, OH 44133
Macaulay G.
Job Details: 12/13/2017
Tub is cracked at bottom where pump is mounted. Office to order new tub.; ordrng 1 W10371566 (tub), schdld next appmnt for 12/21 THU
We serviced a
WGG745S0FS02 whirlpool
Model range
Near Lorain, OH 44053
Paul H.
Job Details: 12/13/2017
Customer stated that range had started working, wanted me to give it a once over, lit all burners and started a bake, burners and bake and broil, work fine, all flames look good, ; Job Cmpltd
Near North Royalton, OH 44133
Macaulay G.
Job Details: 12/13/2017
We serviced a
WHIRLPOOL DRYER
Model GEW9200LW1
Near Strongsville, OH 44149
Macaulay G.
Job Details: 12/13/2017
Dryer is running but not heating. Getting 240vac to dryer. Found element is open. Also, dryer has a squeal from rear rollers and idler pulley. Office to order element,rollers, and idler.; ordrng 1 279640 (pulley,idler) and 1 WP3387747 (element) and 2 WPW10314173 (support)s, schdld next appmnt for 12/20 WED !,
We serviced a
MVWB835DW3 maytag
Model washer
Near Sheffield Lake, OH 44054
Paul H.
Job Details: 12/13/2017
Replaced main control, ran test 52 load calibration, ran test 51 auto test, op test ok.; Job Cmpltd
We serviced a
KITCHENAID DISHWASHER
Model KUDW03CTSS2
Near Avon Lake, OH 44012
Brian B
Job Details: 12/13/2017
CC of water leaking from bottom. Another co just replaced the water valve, but Cust said she thinks something is still dripping. Adjusted feet so door closes evenly. Ran test cycle. No leaks. Installed paper mat under machine and advised customer to pull out after a few loads and check.; Job Cmplt
We serviced a
KMHS120ESS5 kitchenaid
Model micro oven
Near Avon Lake, OH 44012
Paul H.
Job Details: 12/13/2017
Replaced transformer, tested by heating a mug of water, heated fine, no smoke.; Job Cmpltd,
We serviced a
GZ25FSRXYY5 whirlpool
Model refrigerator
Near Avon Lake, OH 44012
Paul H.
Job Details: 12/13/2017
Ice maker module is burned up, replaced from t/s, cycled and filled, op test ok.; used 1 W10882923 (ICE MAKER ASSY)
We serviced a
MAYTAG WASHER
Model MVWX655DW0
Near Kent, OH 44240
Robert A.
Job Details: 12/13/2017
, Installed gearcase, basket, hub and wash plate, ran recal op test ok; Job Cmpltd,
We serviced a
MVWB855DC2 maytag
Model washer
Near Rocky River, OH 44116
Alice M.
Job Details: 12/13/2017
Replaced pump with the correct re-circ pump, unit is good to go now.; Job Cmpltd,
We serviced a
KRFC300EWH01 kitchenaid
Model refrigerator
Near Rocky River, OH 44116
Paul H.
Job Details: 12/13/2017
Not cooling, compressor not running, compressor actually is running, inefficient, no frost pattern, amp draw 1.1 amps, needs compressor; ordrng 1 WPW10143759 (drier-uv) and 1 WPW10507886 (compressor)
We serviced a
WRF757SDEH01 whirlpool
Model refrigerator
Near Avon, OH 44011
Paul H.
Job Details: 12/13/2017
, Unit had RC defrost issue, customer defrosted himself, unit needs harness thermistor replaced, ; ordrng 1 W11033168 (HARNESS/THERMISTOR ),
We serviced a
WDF520PADW7 whirlpool
Model dishwasher
Near North Ridgeville, OH 44039
Paul H.
Job Details: 12/13/2017
Unit was not draining due to a new disposal that did not have plug removed, corrected, drained fine, ran diagnostics cycle, no errors with sensor, customer was concerned because unit had been running for 2 hours, explained that this is normal time frame for this unit on a normal wash, op test ok.; Job Cmpltd
We serviced a
KODE500ESS02 WHIRLPOOL
Model WALL OVEN
Near Beachwood, OH 44122
Corina B
Job Details: 12/13/2017
CC that there is condensation when opening the door. Checked the door seal and the door locks. Called tl TJ file #7720792898. He said that the condensation is normal, if the room is cool. To cover foods to reduce the condensation. Optest ok. ; Job Cmpltd
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH31017FS-0
Near Strongsville, OH 44149
Macaulay G.
Job Details: 12/13/2017
Door not always registering when open or closed. Replaced wire harness / door switches. Tested ok.; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock, Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWB835DW2
Near Bay Village, OH 44140
Brian B
Job Details: 12/13/2017
CC of a high pitched squeal noise when running. Ran diag, no codes. Leveled machine. Ran calibration and auto test. All sounds normal. Ran normal cycle with clothes. Advised customer on soap usage and extra rinse. Optest ok.; Job Cmpltd,
We serviced a
ICI500XB00 IKEA
Model COOKTOP
Near Cleveland, OH 44113
Dan H
Job Details: 12/13/2017
Customer complaint of f47 error code, confirmed, unit needs new user interface and induction module; ordrng 1 W10857230 (module) and 1 WPW10328453 (display), schdld next appmnt for 12/20 WED
We serviced a
MVWC360AW0 WHIRLPOOL
Model WASHER
Near Cleveland, OH 44144
Dan H
Job Details: 12/13/2017
Customer complaint unit clicks on and off during rinse cycle, ran diagnostics found f2e1(stuck key) error code, cleared, ran rinse and spin cycle, lid locked, unit filled and began agitation, unit completed cycle, unable to duplicate the problem, unit is operating as designed, also noticed customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; Job Cmpltd
We serviced a
WRB322DMBW00 whirlpool
Model refrigerator
Near North Ridgeville, OH 44039
Paul H.
Job Details: 12/13/2017
Replaced hinge sleeve, corrected popping issue, smooth door operation.; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WTW4915EW2
Near Chardon, OH 44024
Robert A.
Job Details: 12/13/2017
Installed control, ran recal cycle, op test ok; Job Cmpltd,
We serviced a
RED4516FW0 ROPER
Model DRYER
Near Cleveland, OH 44111
Dan H
Job Details: 12/13/2017
Customer complaint that unit is not starting, confirmed, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube, found thermal fuse open, jumped out, unit started, found outside vent clogged, cleared, installed new thermal fuse, op test good ; used 1 3392519 ([Alt for WP3392519) from stock, Job Cmpltd
We serviced a
TH40346446 FRIGIDAIRE
Model DISHWASHER
Near Cleveland, OH 44104
Dan H
Job Details: 12/13/2017
Customer complaint that unit is not washing properly, found two bowls and a spatula under lower wash rack blocking spray arm, removed, placed glasses up right in racks and started normal wash cycle, glasses filled,incoming water temperature at 95 degrees, advised customer to run hot water in sink before starting, unit is operating as designed ; Job Cmpltd
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS00
Near Chardon, OH 44024
Robert A.
Job Details: 12/13/2017
Cc unit too hogh in front, frz door will not stay open, does not have an even gap on the sides, releveled unit, had cust check, note floor not level, unable to make all gaps even, op test ok; Job Cmpltd,
We serviced a
MVWC425BW0 MAYTAG
Model WASHER
Near Cleveland, OH 44104
Dan H
Job Details: 12/13/2017
Customer complaint that unit wont turn on, found unit paused, unpaused unit, unit completed cycle, ran diagnostics, no error codes found, started normal wash cycle, lid locked, unit filled and advanced to wash cycle, unit is operating as designed ; Job Cmpltd
We serviced a
KDTE254ESS2 KITCHENAID
Model DISHWASHER
Near Beachwood, OH 44122
Corina B
Job Details: 12/13/2017
CC that the unit won't start. Ran diag 8-4 Drain Motor Electrical Problem, 8-1 Slow Drain. Checked drain pump and found a match in the drain pump. Ran unit Optest ok. ; Job Cmpltd
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS00
Near Chardon, OH 44024
Robert A.
Job Details: 12/13/2017
Cc unit too hogh in front, frz door will not stay open, does not have an even gap on the sides, releveled unit, had cust check, note floor not level, unable to make all gaps even, op test ok; Job Cmpltd,
We serviced a
PDWT180R30SS GE
Model DISHWASHER
Near Euclid, OH 44117
Corina B
Job Details: 12/13/2017
Replaced the water valve. The waterline has an elbow that has putty on it. Called GS and he said that's a plumber install. Did not start the unit. ; Job Cmpltd
We serviced a
WHIRLPOOL WASH/DRY COMBO
Model WET3300XQ0
Near Cleveland, OH 44139
Robert A.
Job Details: 12/13/2017
nstalled blower wheel, ran unkt, op test ok; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WTW4900BW0
Near Solon, OH 44139
Robert A.
Job Details: 12/13/2017
Checked under unit, no signes of a leak, ran diognastics, no codes, ran recal cycle, good, ran deep water wash, found crack in drain hose; ordrng 1 W10826733 (DRAIN HOSE23.56), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 12/20 WED !, saved tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ01
Near Strongsville, OH 44136
Macaulay G.
Job Details: 12/13/2017
Issue is that over time, customer has had to press on the door in order to get ice to dispense. For that on side of ice chute, it is dented from factory. Installed shim and tested. Dispensed ice properly.; used 1 WP2177331 (DOOR SPACER) from stock, Job Cmpltd, saved tckt
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH32519FS-0
Near Fairview Park, OH 44126
Macaulay G.
Job Details: 12/13/2017
Replaced humidity sensor. Had to take down microwave to do so. Tested unit with a potato but over cooked it again. Called whirlpool tech line again. Spoke with Kurt. Had me do an olds check on the humidity sensor. Read 7.82k olms. This was within tolerance since I had just used the microwave. He has sent the information gathered to engineering and will hopefully hear from them within 24 hours. Kurt will be contacting me directly to inform of their findings.;
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGHC2342LP1
Near Lakewood, OH 44107
Brian B
Job Details: 12/13/2017
, Found drain frozen and ice buildup in drain trough. Used steamer to clear ice and unclog frozen drain. Optest ok. Office will call customer and run cc.; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Cleveland, OH 44119
Brian B
Job Details: 12/13/2017
hecked temps, 35 frz, 49 ff... compressor and fans running.. plugged into wattmeter. Removed evap cover evap has a buildup of frost but evap temp is 35 deg and suction line where termination tstat is mounted is 50 deg. Bi metal is open. Compressor wattage at 160, should be 100 per tech sheet. Used one tap from T/S to check suction pressure. Low side pressure at 28 psi when running. Weak compressor. Will give est on new compressor. Will credit previous repair. Customer will call whirl to see if they will help with repair since machine is only 2 yrs old. Do not order parts until customer calls back. 3 hrs for return visit.; used 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Aurora, OH 44202
Robert A.
Job Details: 12/13/2017
Found unit installed, not level, nothing bent, door not closing, leveled unit, door closing, op test okTalked w/gs; Job Cmpltd,
We serviced a
WHIRLPOOL WALL OVEN
Model WGG745S0FS02
Near Solon, OH 44139
Robert A.
Job Details: 12/13/2017
Cc lights will no go off, lower oven not heating, rest door latch, lights out, turned on gas valve, tested both ovens, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL RANGE
Model MGS8880DS0
Near Solon, OH 44139
Robert A.
Job Details: 12/13/2017
Imstalled dsi bd, set bake 350, watched unit, found after temp is reached, unit does not reignite, ignitor sparking, ohmed valves, at highest allowed reading, tested briol, ng, relay on c/b working correct, needs valveTalked w/gsCust to contact wp; ordrng 1 W10861656 (REGULATOR139.03), used 1 SHIPPING ,job compltd
We serviced a
KITCHENAID REFRIGERATOR
Model KSSO42QMB01
Near Moreland Hills, OH 44022
Robert A.
Job Details: 12/13/2017
ound ui beeping and going blank, ran diognastics, ui only goes blank and beep when evap fan is energized, disconnected fan control stays on steady, needs evap fan motorCust request am; ordrng 1 W10822580 (EVAP FAN109.78), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, schdld next appmnt for 12/15 FRI 8-11,
We serviced a
106.56244400 KENMORE
Model REFRIGERATOR
Near Mentor, OH 44060
Jeff M
Job Details: 12/13/2017
Installed new part unit op tested good. Water is now coming out of the dispenser but it’s coming out very slowly I remove the water filter it’s still dispensing very slowly needs a filter housing; ordrng 1 WPW10121138 (FILTER HOUSING ),
We serviced a
CFCP1NIZC SS GE
Model REFRIGERATOR
Near Lyndhurst, OH 44124
Jeff M
Job Details: 12/13/2017
Installed new part unit op tested failed. The unit is still not dispensing water I took the filter out still not water the filter head is pluged ; ordrng 1 WR17X11894 (filter asm/tube)
We serviced a
WED9750WW0 WHIRLPOOL
Model DRYER
Near Brecksville, OH 44141
Chad P.
Job Details: 12/13/2017
Found pulley seizing and knocking. Replaced. Op test ok. ; ordrng 1 279640 (pulley,idler), used 1 279640 (PULLEY-IDLER)
We serviced a
MDB7749SBM2 MAYTAG
Model DISHWASHER
Near North Royalton, OH 44133
Chad P.
Job Details: 12/13/2017
Cc that unit is not drying properly. Ran service test mode. Disp error. Disp checks good. Cust not using rinse aid. Heater is working. No faults through. Service mode. Advised to clean unit with clr and follow instructions on bottle. Also use rinse aid. Ran calibration. If issues continue contact wpl back for service. ; Job Cmpltd,
We serviced a
JGB850DEF1WW GE
Model RANGE
Near North Royalton, OH 44133
Chad P.
Job Details: 12/13/2017
Found upper oven 70 to low. Probe checks good. Lower probe checks good. Tested lower oven. Delayed ignition. Ignitor weak. Let unit cycle temps. Temps closer the. Upper oven. Needs control, overlay and lower ignitor replaced. ;
We serviced a
MVWB765FW1 MAYTAG
Model WASHER
Near Fairport Harbor, OH 44077
Corina B
Job Details: 12/13/2017
CC that the valve makes a loud noise when the water turns off. Found the hot and cold water lines were reversed. Reversed the water lines. Optest ok. ; Job Cmpltd
We serviced a
MVWB835DW1 MAYTAG
Model WASHER
Near Chesterland, OH 44026
Corina B
Job Details: 12/13/2017
Replaced the parts listed. Brought core back for return. The hot water line has been leaking, advised cust to replace the hose. Optest ok. ; Job Cmpltd
We serviced a
665.13593K600 KENMORE
Model DISHWASHER
Near Geneva, OH 44041
Dan H
Job Details: 12/13/2017
Customer complaint that unit is leaking, confirmed, found unit leaking passed wash motor seal, unit needs new wash motor seal kit, unit has customer has plastic water line connected to fill valve, advised customer that this is a potential flood hazard and they should replace it with a copper water line or braided steel line; ordrng 1 675703 (pump seal kit), schdld next appmnt for 12/21 THU
We serviced a
JB655EK1ES GE
Model RANGE
Near Perry Township, OH 44081
Jessica Shreve
Job Details: 12/13/2017
Installed new terminal block, op test good ; Job Cmpltd
We serviced a
MVWC565FW1 MAYTAG
Model WASHER
Near Mentor, OH 44060
Dan H
Job Details: 12/12/2017
Customer complaint that unit shakes and vibrates, leveled unit, ran drain and spin cycle, shaking is normal, Unit is operating as designed, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent, also noticed customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; Job Cmpltd
We serviced a
WED5000DW2 WHIRLPOOL
Model DRYER
Near Mayfield Heights, OH 44124
Corina B
Job Details: 12/12/2017
CC that the unit does not start. Removed the back cover and found the thermal fuse is open. Replaced the thermal fuse from t/s. The unit does not have a vent on the dryer. Optest ok. ; used 1 WP3392519 (THERMAL FUSE) from stock, Job Cmpltd
We serviced a
WRF757SDEM01 WHIRLPOOL
Model REFRIGERATOR
Near Concord Township, OH 44060
Dan H
Job Details: 12/12/2017
Installed new ice maker , op test good ; Job Cmpltd,
We serviced a
MVWB725BW0 MAYTAG
Model WASHER
Near Conneaut, OH 44030
Dan H
Job Details: 12/12/2017
Installed new suspension, hub, bearings, and rps sensor, op test good ; Job Cmpltd,
We serviced a
MVWC6ESWW1 MAYTAG
Model WASHER
Near Richmond Heights, OH 44143
Corina B
Job Details: 12/12/2017
Replaced the parts listed. Ran a normal cycle and a drain and spin. . Optest ok. ; Job Cmpltd
We serviced a
WRF540CWBM00 WHIRLPOOL
Model REFRIGERATOR
Near Moreland Hills, OH 44022
Corina B
Job Details: 12/12/2017
Found there is not enough water pressure going to the unit. ; Job Cmpltd