We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Warrensville Heights, OH 44128
Bill
Job Details: 08/15/2023
"Cc noise during operation, confirmed cc. Found debris in the blower wheel, removed debris. Tested opt test good."
We serviced a
MAYTAG WASHER
Model MVW6230HC3
Near Berea, OH 44017
David R
Job Details: 08/15/2023
Cc unit stole piece broken. Had part from surplus W11457841. Replaced tested. Good. Ran diagnostics. Good Op Test Ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Cleveland, OH 44102
Marie V
Job Details: 08/15/2023
Cc that the unit stared making a noise and then stopped cooling also ring hand side door is broken at the hinge area will need new door and that the door seal is broken.. Confirmed found lots of ice build up on evaporator. Showing open on control will need new bimetal. ; ordrng 1 W11334745 (Evaporator fan) and 1 W11435352 (Door) and 1 W11043763 (Control) and 1 WP67006337 (Fan blade) and 1 W10830274 (Seal) and 1 W11223753 (Emblem)
We serviced a
WHIRLPOOL WASHER
Model Wtw4950hw2
Near Aurora, OH 44202
Brian M
Job Details: 08/15/2023
"Cc unit went dead after unit shaking all over Found harness wire to pump to have pulled apart due to weak suspension Needs suspension and lower wire harness ; ordrng 1 W11665968 (Harness) and 1 W11217817 (suspension), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS00
Near Aurora, OH 44202
Brian M
Job Details: 08/15/2023
"Installed icemaker, shaft and bin OP Test Ok"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Streetsboro, OH 44241
Brian M
Job Details: 08/15/2023
"Cc unit not powering on Found unit unplugged Plugged in, drain pump on Reset control by holding button for 10 seconds Ran auto test and calibration Advised on soap usage"
We serviced a
WHIRLPOOL WASHER
Model MVWC416FW0
Near Streetsboro, OH 44241
Brian M
Job Details: 08/15/2023
"Cc of noise found cam damaged from actuator not engaged all the way Needs cam and actuator ; used 1 W10721967 ( PULLEY), and 1 W10913953 (ACTUATOR) from stock"
We serviced a
WHIRLPOOL RANGE
Model WGE745C0FS01
Near Garrettsville, OH 44231
Brian M
Job Details: 08/15/2023
Installed switches OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Ashtabula, OH 44004
Dan H
Job Details: 08/15/2023
"Customer complaint that unit is not making ice, confirmed, ice maker is not cycling, ice maker is receiving 120vac , installed new ice maker , op test good"
We serviced a
KITCHENAID DISHWASHER
Model KUDK03ITWH3
Near Lyndhurst, OH 44124
Corina B
Job Details: 08/15/2023
CC that the door does not close. Confirmed. Found the left side hinge out of place. Reclined the hinge. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ02
Near Euclid, OH 44132
Corina B
Job Details: 08/15/2023
"Replaced the harness, fan and control. The rails were frozen used Vaseline on the rails. Brought the new parts and core back for return"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS00
Near Solon, OH 44139
Bill
Job Details: 08/15/2023
"Cc unit not cooling in ff sec, confirmed cc. Ran diagnostics, thermistors and fans passed. Found evap in ff sec frozen over, steamed evaporator and changed the Ui. Opt test good."
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near North Ridgeville, OH 44039
David R
Job Details: 08/15/2023
Cc unit on Heavy Duty not filling. No error codes. Diagnostics good. Found Extra Power option was on Heavy Duty cycle. Explained what Extra Power button does. How its more of a soaking option and the first 10 mins of a cycle with having it on will only fill the unit every couple of mins be if you have it turned on. Showed customer both ways. Unit is good. Op Test Ok.
We serviced a
WHIRLPOOL WALL OVEN
Model GBD307PDS10
Near Cleveland, OH 44111
Marie V
Job Details: 08/15/2023
"Cc that the unit is not working. Confirmed,took panel off and verify main fuse going to control, has 1ohm. Unit will need new control panel and is discontinued. ; ordrng 1 WPW10438751 (Control( discontinued )), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KENMORE REFRIGERATOR
Model 106.58143802
Near North Olmsted, OH 44070
Marie V
Job Details: 08/15/2023
"Replaced water valve. While doing so empty water tank on cust. Installed new part, did not see any leaks. Cust will be monitoring."
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Mayfield Heights, OH 44124
Jason N
Job Details: 08/15/2023
"Cc unit not filling water or washing dishesCorrected m/s, ran entitlement, according to entitlement unit is in warranty. Ran diagnostics, found code 7-2 for variable speed wash motor failure. Wash motor did not turn on during test cycle. Unit will need wash motor replaced. Part not showing in stock from Marcone, office to contact customer with next service date. ; ordrng 1 W11460946 (Pump&motor)"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near South Euclid, OH 44121
Joe O
Job Details: 08/15/2023
Cc: not spinning outFound error code f7e1(basket speed fault). Found unit not sensing basket speed. Found actuator not reading basket speed. Needs actuator. Replaced actuator. Ran auto test and calibration. Ran drain and spin. Op test ok; used 1 W10913953 (ACTUATOR) from stock
We serviced a
MAYTAG WASHER
Model MVW5035MW0
Near East Cleveland, OH 44112
Joe O
Job Details: 08/15/2023
Cc: not startingAllowed customer to start unit. Customer had stand pipe installed. Customer had water to unit shut off. Unit filled and is washing. Op test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KSSS48QJW00
Near Pepper Pike, OH 44124
Jason N
Job Details: 08/15/2023
"Cc unit not cooling in both sections Found both sections only cool. Pulled evaporator cover to check frost pattern. Very light frost on cap tube. Unit has a refrigerant leak, will need sealed system repair. customer will think about it; ordrng 1 4388575 (Evaporator) and 1 WP2003003 (Heat exchanger) and 1 W10309995 (Compressor)"
We serviced a
GE DISHWASHER
Model DDT595SSJ2SS
Near Painesville, OH 44077
Joe O
Job Details: 08/15/2023
Installed control. Tested. Op test ok
We serviced a
GE DISHWASHER
Model GDT695SBL3TS
Near Cleveland Heights, OH 44121
Bill
Job Details: 08/15/2023
Changed control and Ui after getting pin jump order from ge tech line. Tested opt test good.
We serviced a
WHIRLPOOL WASHER
Model WFW9200SQA12
Near Wickliffe, OH 44092
Corina B
Job Details: 08/15/2023
"CC that there is a code comes up F21 long drain. Confirmed. Drained the water from the drain pump found the basket full of debris. Cleaned out. Started a rinse and spin drain pump was studdering. Drain pump was clear. Tested. Will need a new drain pump. Cust is going to repair himself ; ordrng 1 WPW10730972 (Drain pump), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HBS0
Near Willoughby, OH 44094
Corina B
Job Details: 08/15/2023
Replaced the ui. Opt test ok.
We serviced a
GE WASHER
Model GTW335ASN2WW
Near Madison, OH 44057
Jason N
Job Details: 08/15/2023
Installed drive parts. Ran wash test and spin and drains tests. All functions passed. Op test good.
We serviced a
MAYTAG WASHER
Model MHW5630HC3
Near Ashtabula, OH 44004
Joe O
Job Details: 08/15/2023
"Cc: not finishing cycleCustomer stated unit showed 9 mins left, customer left for about 30 mins, when she arrived back home the machine showed 7 mins still and would not finish cycle and she could not shut unit off. She then stated she unplugged unit and got a pf error(power failure). Customer also stated there was a power outage down the road from them but they have a generator and it never kicked on, so they dont believe they lost power. Found standing water in unit. Shut off cycle, ran drain and spin. Unit drained and started spinning. Unit well balanced. Found error code f5e2(lock failure). Lock is functioning. Ran auto test. Unit functioning as designed. Op test ok"
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Ashtabula, OH 44004
Dan H
Job Details: 08/15/2023
"Customer complaint that unit is shaking and walking across the floor, suspension is good, ran drain and spin cycle, shaking observed is normal, unit is operating as designed"
We serviced a
GE REFRIGERATOR
Model CFCP1NIXASS
Near Madison, OH 44057
Dan H
Job Details: 08/15/2023
"Installed new evaporator fan, op test good"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF305ESS00
Near North Royalton, OH 44133
David R
Job Details: 08/14/2023
"Cc unit not cooling,FZ. Also customer has been monitoring and unit is now making ice and keeping things froze in the FZ. As of now. FZ temp is 3*, FF temp is 40*. Items in FZ (ice) frozen. No ice build up on Evap. Reset unit, reset temp and put on Max ice. Customer to monitor. As of now. Unit working correctly. Op Test Ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model MSD2572VEB00
Near Willoughby, OH 44094
Jason N
Job Details: 08/14/2023
"Cc unit has very low water pressure from dispenser after filter replacement Verified low pressure from water dispenser. Removed filter and reinstalled to ensure proper engagement into housing. Retested water dispense, good pressure. Purged several liters from system to ensure system is free of air. Op test good."
We serviced a
KITCHENAID REFRIGERATOR
Model KRQC506MPS00
Near Shaker Heights, OH 44122
Jason N
Job Details: 08/14/2023
"Cc unit LH ff door not closing up without pushing on itFound unit doors are closing as designed. Advised customer the LH door will not gravity close as door has a center mullion that needs to mate to the receiver on the top of the liner, customer will need to push door all the way closed. Unit is working as designed."
We serviced a
WHIRLPOOL RANGE
Model WEG745H0FS1
Near Avon Lake, OH 44012
Angel
Job Details: 08/14/2023
"Cc that broiler was not working. Tested unit by starting a broil and it ignited right away, cancelled it again tested it again and sparked right away let it run for awhile and it was working as should with no issue, tried it various times also had customer test it her self and worked as should. Ran diagnostics and no fault codes were stored customer did state it was her first time using the broil so it couldve been that the gas orifice had a clog or the burner but as of now working as designed."
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Parma, OH 44129
Marie V
Job Details: 08/14/2023
"Cc that the unit is nor draining. Confirmed, found wire broken at the pump. Will need new harness. ; ordrng 1 W11590868 (Harness wire)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ03
Near Cleveland, OH 44108
Manny
Job Details: 08/14/2023
"Replaced control and ice door, advise customer to allow 24 hours for temps to equalize, opt test ok, took core for return"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM10
Near Parma, OH 44129
Marie V
Job Details: 08/14/2023
"Cc that ice maker is making sheets of ice, confirmed. Found fill tube line was not fully connected to the ice maker and water was going to the back if ice maker. Corrected issue. Cycled ice maker , no leaks. Op test ok"
We serviced a
KITCHENAID DISHWASHER
Model WDF520PADM9
Near Broadview Heights, OH 44147
David R
Job Details: 08/14/2023
"Replaced wash motor. Ran diagnostics test, good. All components working. Good. Op Test Ok."
We serviced a
MAYTAG WASHER
Model A282
Near Cleveland Heights, OH 44118
Manny
Job Details: 08/14/2023
Replaced valve and ran test cycle and opt test ok
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Bay Village, OH 44140
Angel
Job Details: 08/14/2023
"Cc that unit is making the same loud noise as before. Confirmed cc, making aloud grinding noise coming from cam, looked underneath and cam seemed like it wasnt engaging properly causing the loud sound. Replaced cam and shifter tested unit opt test good. Recommended customer not to overload unit 6 to 8 regular bath towels for a full load.; used 1 W10721967 (PULLEY), and 1 W11481722 (actuator) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Parma, OH 44130
Marie V
Job Details: 08/14/2023
Cc of unit taking a long time to dry and sometimes not drying. Tested unit it heats up nice. Verify vent outside. Is clear. Cust cleaned out yesterday. Replace pulley and belt. Tested it. Op test ok
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Brook Park, OH 44142
Marie V
Job Details: 08/14/2023
Cc that unit is not starting or locking lid. Confirmed. Replace latch and stared a cycle . Op test ok
We serviced a
MAYTAG DRYER
Model MGDC465HW0
Near North Olmsted, OH 44070
Marie V
Job Details: 08/14/2023
"Cc that the unit is not heating.confirmed, found ignitor open. Replaced it. Op test ok"
We serviced a
WHIRLPOOL DRYER
Model WGD4815EW4
Near Seven Hills, OH 44131
David R
Job Details: 08/14/2023
Replaced dryer assembly kit. Tested. Good. Op Test Ok.
We serviced a
GE REFRIGERATOR
Model FUM21SVDRWW
Near Parma, OH 44129
David R
Job Details: 08/14/2023
"Cc Frost build up all over in Unit, showed me gasket has gaps all over sides, all bottom. Will need new gasket. Unit is from 2/2011. Over 12 years old. Checked and gasket WR24X10287 is discontinued every where."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS06
Near Avon Lake, OH 44012
Marie V
Job Details: 08/14/2023
"Replaced evaporator fan and thermistor , defrosted some ice that was on evaporator. Set back to recommended temps. Allow 24 hours to resch normal temps. Op test ok."
We serviced a
AMANA RANGE
Model NOT AVAILABLE
Near Westlake, OH 44145
Angel
Job Details: 08/14/2023
"Cc that unit was not turning on at all. Confirmed cc, nothing turning on checked power and no power to unit we were not sure of which breaker box it was in the house so recommended customer to get an electrician to verify where and which breaker box is for the unit and to make sure outlet is good."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Strongsville, OH 44149
David R
Job Details: 08/14/2023
"Cc unit was making ice initially, 3 batches and then stopped. Found both deli drawers not on track(took pics). Could of been allowing some warm air to travel in possible, corrected. FZ temp -1*, FF temp is 35*, Icemaker compartment temp is 4*. No gaps in gaskets. When through icemaker not making ice troubleshooting. No error codes. All fans working. Ice level sensor working. All icemaker test working. All thermistors working. Found water not going to icemaker. Ordering dual valve, icemaker heater, Aurora board that controls icemaker heater. Make sure to reset temps and turn icemaker switch back on. ; ordrng 1 W10804160 (Aurora board) and 1 W11482383 (Valve) and 1 W11226501 (Heater)"
We serviced a
WHIRLPOOL FREEZER
Model MZF34X18FW01
Near Atwater, OH 44201
Brian M
Job Details: 08/14/2023
Installed ui OP Test Ok ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
MAYTAG DRYER
Model MGD6230RHW0
Near Painesville, OH 44077
Dan H
Job Details: 08/14/2023
"Customer complaint that unit is shutting off too soon, confirmed, found door switch randomly not working , installed new door switch, op test good ; used 1 W11551763 (Door switch) from stock"
We serviced a
KITCHENAID MICROWAVE
Model KMBS104ESS03
Near Pepper Pike, OH 44124
Corina B
Job Details: 08/14/2023
CC that the unit does not start. Confirmed. The right side is not responding. Will need a new ui and control ; ordrng 1 W10891907 (Panel ui) and 1 W11197501 (Control panel)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS07
Near Cleveland, OH 44128
Corina B
Job Details: 08/14/2023
Replaced the gasket and led light. Opt test ok.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FG4H2272UF
Near Painesville, OH 44077
Dan H
Job Details: 08/14/2023
"Customer complaint of ert1 error, resistance of freezer section thermistor is jumping all over indicating the wire is broken internally, unit cannot be repaired ; O-emld tckt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ03
Near Ravenna, OH 44266
Brian M
Job Details: 08/14/2023
Cc no ice Found e2 error motor lost position Ran test harvest and motor test passed Ran fill test
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH31017HZ09
Near Aurora, OH 44202
Brian M
Job Details: 08/14/2023
Cc high speed not functioning after rotating fan to vent out Found harness put in backwards Fixed connections OP Test Ok
We serviced a
WHIRLPOOL DRYER
Model WHD3090GW0
Near Cleveland, OH 44113
Corina B
Job Details: 08/14/2023
"CC that the unit is not starting. Confirmed. Ran diag will not run the sc. called AT has had the same problem. Will need a motor. Cust does not want to repair ; ordrng 1 W11088562 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS07
Near Aurora, OH 44202
Brian M
Job Details: 08/14/2023
Installed ui OP Test Ok ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Jefferson, OH 44047
Dan H
Job Details: 08/14/2023
"Installed dryer repair kit, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Euclid, OH 44123
Corina B
Job Details: 08/14/2023
"Replaced the valve. Tested, no leaks. Opt test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Bedford, OH 44146
Brian M
Job Details: 08/14/2023
Found unit still not defrosting properly Called whirlpool Advised to replace ui stealth board Whole unit is frosted over; ordrng 1 W11236851 (diffuser) and 1 W11567938 (Ui)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Painesville, OH 44077
Brian M
Job Details: 08/14/2023
Installed freezer led OP Test Ok
We serviced a
GE DISHWASHER
Model GDF530PGM5WW
Near Conneaut, OH 44030
Dan H
Job Details: 08/14/2023
"Installed new pressure sensor, op test good ; O-emld tckt"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Willowick, OH 44095
Corina B
Job Details: 08/14/2023
"CC that there is black specks on the dishes. Ran a calibration. No error codes. Checked the hot water, good. Advised Cust to run pro wash, tough or normal with high temp, sani rinse extended heat dry and heat dry. Opt test ok."
We serviced a
GE REFRIGERATOR
Model TFS22PPBGBS
Near University Heights, OH 44118
Jason N
Job Details: 08/14/2023
"Cc unit water dispense still very slow and ice cubes small and hollow, customer replaced filter Advised customer filter housing will most likely need replaced. Part (WR02X10173) is discontinued. Unable to repair unit."
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Willoughby Hills, OH 44094
Jason N
Job Details: 08/14/2023
"Cc unit need updated heater element Replaced heater element using customer supplied part. Ran auto test cycle, all functions passed. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model MSD2572VEB00
Near Willoughby, OH 44094
Jason N
Job Details: 08/14/2023
"Cc unit has very low water pressure from dispenser after filter replacement Verified low pressure from water dispenser. Removed filter and reinstalled to ensure proper engagement into housing. Retested water dispense, good pressure. Purged several liters from system to ensure system is free of air. Op test good."
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Mentor, OH 44060
Jason N
Job Details: 08/14/2023
"Cc unit offbalance, excessive vibration and noise in spinChecked tub suspension, found tub is bouncing up to 3 times when pushed down. Tub suspension springs are weak and will need replaced. ; ordrng 1 W11130362 (Suspension)"
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Mentor, OH 44060
Corina B
Job Details: 08/14/2023
"CC that there was a loud noise. Ran diag no noise. Confirmed. Started a quick load with towels. Found the cam and belt slipping. Replaced the belt and cam. Opt test ok. ; used 1 W11239857 (BELT), and 1 W10721967 (PULLEY) from stock"
We serviced a
KENMORE RANGE
Model 790.7434331
Near Madison, OH 44057
Dan H
Job Details: 08/14/2023
"Installed new igniter and spark module, op test good"
We serviced a
WHIRLPOOL DRYER
Model WED8620HC1
Near Mentor, OH 44060
Corina B
Job Details: 08/14/2023
"CC that the unit not turning on. Confirmed. Checked power, good. Light on at the control. The ui is making a buzzing sound. Will not go into diagnostic. Will need a new control. Customer does not want to repair ; ordrng 1 W11367342 (Ui), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
GE REFRIGERATOR
Model PFE29PSDCSS
Near Madison, OH 44057
Brian M
Job Details: 08/14/2023
Installed inverterOpt test ok Advised to let cool 72 hours ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHW05
Near Mentor, OH 44060
Jason N
Job Details: 08/14/2023
"Installed diffuser. Ran manual diffuser test, no abnormal heard. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ01
Near Geneva, OH 44041
Joe O
Job Details: 08/14/2023
Cc: not making iceCycled ice maker. Found no water coming in. Pulled unit. No water getting to refrigerator. Customer found valve not completely open. Cycled ice maker again. Water came in to ice maker. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Painesville, OH 44077
Jason N
Job Details: 08/14/2023
"Cc unit water dispense is cloudy/contains particulates Customer stated they run the unit without a filter installed due to the fact they are on a household filtration system, even so, when a filter is installed the particles are still present in the dispense water. Ran water dispense, confirmed small translucent particles are present in water. Unhooked water supply from unit and tested water straight from supply. Found supply also contains particles. Water supply to unit is the source of the particles. Advised customer to contact a plumber or their filtration system company to determine water supply contamination."
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Mentor, OH 44060
Corina B
Job Details: 08/14/2023
"CC that there was a loud noise. Ran diag no noise. Confirmed. Started a quick load with towels. Found the cam and belt slipping. Replaced the belt and cam. Opt test ok. ; used 1 W11239857 (BELT), and 1 W10721967 (PULLEY) from stock"
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2089WTW1
Near Burton, OH 44021
Brian M
Job Details: 08/14/2023
"Cc ff section warm Ran test on evap fan Getting power but not running Needs fan ; ordrng 1 W11024089 (motor-evap), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
GE REFRIGERATOR
Model jfe28hmhges
Near Kent, OH 44240
Brian M
Job Details: 08/14/2023
"Cc unit not cooling found ff fan not running Know issue with fan motor and update needed ; ordrng 1 WR60X26866 (fan dc ff evap) and 1 WR98R4546322 (Update), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM05
Near Cleveland, OH 44112
Manny
Job Details: 08/14/2023
"Cc unit leaking, verified and unit have condensation on the ceiling of fz like if door was left open removed door and found ice cubes behind drawer, causing door no to close all the way, and bail arm no in all the way, if bail arm keeps coming off ice maker will need to be replaced, customer will monitor the unit"
We serviced a
FRIGIDAIRE DISHWASHER
Model FGIP2468UF1A
Near Painesville, OH 44077
Dan H
Job Details: 08/14/2023
"Installed new user interface , op test good"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Painesville, OH 44077
Jason N
Job Details: 08/14/2023
Installed detergent dispenser. Ran wash test for several minutes. No leaks. Op test good.
We serviced a
FRIGIDAIRE STACK W/D
Model FFLG3911QW0
Near Chesterland, OH 44026
Corina B
Job Details: 08/14/2023
"CC that the unit is making a loud noise. Confirmed. Found the belt off of the pulley. Will need a idler pulley. Cust does not want to repair ; ordrng 1 5304507499 (Pulley), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
ELECTROLUX WASHER
Model EFLS627UIW2
Near Chardon, OH 44024
Joe O
Job Details: 08/14/2023
"Installed hose, filter, and cover. Ran test cycle. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Garfield Heights, OH 44125
Bill
Job Details: 08/14/2023
"Cc unit not cooling in ff section, confirmed cc. Found evap fan hitting and not spinning as fast as it should. Ordered new fan motor, scheduled follow up for 8/17; ordrng 1 WPW10464673 (Fan motor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT108FFDW03
Near North Royalton, OH 44133
Marie V
Job Details: 08/14/2023
Replaced control and thermistor . Advice cust to allow 24 to 48 hours for temps to adjust. Set to recommended temps. Op test okNo core for return.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Wellington, OH 44090
David R
Job Details: 08/14/2023
"Replaced icemaker and separator. Tested, good. Advised customer to make sure cycling ice through bin and to clean out every couple of weeks. Unit is good. Op Test Ok."
We serviced a
GE DISHWASHER
Model GDP665SYN2FS
Near Fairport Harbor, OH 44077
Dan H
Job Details: 08/14/2023
"Customer complaint that unit would not start a cycle, unit unplugged, plug-in started normal wash cycle, unit filled and began washing, repeated several times with same results, unable to duplicate the problem , unit is operating as designed"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW2
Near Mentor, OH 44060
Dan H
Job Details: 08/14/2023
"Customer complaint that unit is going out of balance, suspension is weak , unit needs new suspension ; ordrng 1 W11130362 (Suspension)"
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Mentor, OH 44060
Dan H
Job Details: 08/14/2023
"Customer complaint that unit keeps rinsing, ran diagnostics found f0e3(overload) and f2e1(stuck key) error codes , r an test cycle, unit completed test cycle, started quick wash cycle, lid locked, unit filled and began washing, drained out, ran rinse cycle and then spun , unable to duplicate the problem , unit is operating as designed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ01
Near Maple Heights, OH 44137
Bill
Job Details: 08/14/2023
"Cc no water after new filter was installed, confirmed cc. Explained to customer to try another filter first, but gave her an estimate on a new filter housing and labor. Customer agreed she would try a new filter first in case it was clogged from the manufacture.; ordrng 1 W11172791 (Water filter housing), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
SAMSUNG DRYER
Model DV42H5200GPA2
Near Painesville, OH 44077
Jason N
Job Details: 08/14/2023
"Cc unit not starting/tumblingFound belt broken, idler pulley is stiff and both rear support rollers are wobbly and loose. Quoted customer dryer repair kit. Replaced belt, idler pulley and both support roller using truck stock kit. Ran dryer op test, good tumble and heat. Op test good. ; used 1 DESAMKIT (dryer repair kit) from stock"
We serviced a
GE DISHWASHER
Model GDT645SYN3FS
Near Chardon, OH 44024
Joe O
Job Details: 08/14/2023
Cc: runs for a minute then shuts offFound pressure switch plugged up. Cleared pressure switch. Ran test cycle. Op test ok
We serviced a
WHIRLPOOL WASHER
Model wtw5057lw0
Near Middlefield, OH 44062
Joe O
Job Details: 08/14/2023
Cc: bangingFound hoses hitting the back of machine. Found unit not balanced. Op test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFW2055FRZ04
Near Novelty, OH 44072
Joe O
Job Details: 08/14/2023
"Cc: dripping from dispenserCustomer stated sometimes over night the unit will leak/drip. Found small amount of water in drip tray. Customer stated the water in drip tray was from about 30 mins prior. Checked connection for in door line. Connection is tight. Cleared water, dispensed water. Monitored. Opened and shut door to shake line, no water leaking. Op test okCustomer showed pop"
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Mentor, OH 44060
Jason N
Job Details: 08/14/2023
"Cc unit intermittently not starting a cycle/powering on. Ran diagnostics, found code f2e1 for stuck button. Ran auto test cycle, all functions passed. Started normal cycle, unit sensed, lid locked, filled and advanced to wash cycle. Customer stated there have been occasions where unit will not power on, or if it does lights are dim and then the unit powers down completely. Started another cycle and monitored voltage to unit, voltage stable 120-122v during cycle. Canceled cycle and restarted once more. Same result. Unable to duplicate power on/cycle start issue at this time."
We serviced a
MAYTAG WASHER
Model Mvwb765fw4
Near Bedford, OH 44146
Bill
Job Details: 08/14/2023
Changed control and Ui. Opt test good.
We serviced a
KITCHENAID WALL OVEN COMBO
Model KEMS308SSS04
Near Chagrin Falls, OH 44023
Joe O
Job Details: 08/14/2023
Installed magnetron p. Tested. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Highland Heights, OH 44143
Manny
Job Details: 08/14/2023
"Cc unit have so frost on back, verified and frost on evap cover, ran test and bymetal showing open, removed cover and bymetal open replaced evap harness, advise customer to allow 24 hours for temps to equalize. Opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Mayfield Heights, OH 44124
Manny
Job Details: 08/14/2023
"Found noise coming from back, corrected and no noise, opt test ok"
We serviced a
KENMORE REFRIGERATOR
Model 10659502990
Near Solon, OH 44139
Bill
Job Details: 08/14/2023
"Cc not marking ice, confirmed cc. Found the heater was not working and the unit could not harvest ice. Changed ice maker with one from truck surplus. Also noticed a sheet of ice at the bottom of freezer, told customer customer asked if I could fix that. Steamed out drain hose. Opt test good.; used 1 4317943 (Ice maker) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4850HW3
Near Maple Heights, OH 44137
Bill
Job Details: 08/14/2023
"Cc not working, confirmed cc. Found drain hose ran a crossed ground, rerouted drain hose up to the utility sink. Tested opt test good."
We serviced a
AMANA DISHWASHER
Model ADB1400AGS3
Near Beachwood, OH 44122
Joe O
Job Details: 08/14/2023
Installed sump assembly. Customer stated unit was not drying well. Ran diagnostics test cycle. Advised customer on plastics and plastic tub. Unit is heating. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model GZ25FSRXYY7
Near Wickliffe, OH 44092
Joe O
Job Details: 08/14/2023
"Cc: icing up againFound drain plugged, door not closing completely, causing frost build up. Removed ice build up and frost. Door still not closing properly. Removed drain tube, drain tube is clear. Cleared drain. Gasket is sealing. Build estimate for rails.Customer does not want to repair at this time; ordrng 2 W11658402 (Slide)s"
We serviced a
WHIRLPOOL FREEZER
Model WZF34X18DW07
Near Cleveland, OH 44128
Bill
Job Details: 08/14/2023
"Evacuated what was left of the Freon. Replaced compressor, but system into vac for 15 min. No leaks, charged system with 1.72 onces of r600. Pressure holding at 0 in vac. Confirmed good frost pattern."