Near Middlefield, OH 44062
Brian M
Job Details: 09/03/2020
DRYER WHIRLPOOL WED6120HC1 Installed motor and blower OP Test Ok
Near Amherst, OH 44001
Gabriel P
Job Details: 09/03/2020
REFRIGERATOR KENMORE 596.7238341 "Check thermistor at the control on p5 connecter 1 and 2 Rc and 3/4 fc they good need a control is not reading the thermistor ran test 3 on fan fridge not running also found evaporator frozen on fridge ; ordrng 1 W10633627 (motor-evap) and 1 W10807590 (cn
Near Lakewood, OH 44107
Corina B
Job Details: 09/03/2020
WASHER KENMORE 110.248723 CC that the unit will fill and not wash. Jumped the lock out. Drained the water. Will need a new lock. Replaced the lock from surplus t/s. Optest ok; used 1 WP3949238 (Latch) from stock
Near Cleveland, OH 44109
Dan H
Job Details: 09/03/2020
REFRIGERATOR WHIRLPOOL KFXS25RYWH2 "Installed new gaskets, op test good"
Near Chagrin Falls, OH 44022
Corey L.
Job Details: 09/03/2020
WASHER MAYTAG MVWB835DW4 "Customer complaint washer not fully draining, doing weird things like that from the start, ran diagnostics found F8e1, F3e1, F9e1, F3e2, cold water was off, pressure system faults, could not blow through pressure hose, accessed hose at tub, found hole ob
Near Euclid, OH 44132
Joe O
Job Details: 09/03/2020
WASHER WHIRLPOOL WTW6120HC0 Cc: will not power onFound outlet has an open neutral. Ran extension cord to good outlet. Ran diagnostics test cycle. Advised customer to have electrical. Unit functioning as designed. Op test ok
Near Rocky River, OH 44116
Corina B
Job Details: 09/03/2020
WASHER MAYTAG MVWP575GW0 "CC that the unit will start after its done running, hot water with cold water and the lid does not lock all the time. Ran diag no codes. Checked the hot and cold, correct. Ran a calibration. Advised cust that hot water will be added to a cool or cold set
Near Windham Township, OH 44231
Brian M
Job Details: 09/03/2020
REFRIGERATOR FRIGIDAIRE FFHB2740PPAA Cc freezer handle fell off Found left side of handle hold screw hole is stripped out Needs freezer door ; ordrng 1 241987934 (dsp door-frzr)
Near Rocky River, OH 44116
Corina B
Job Details: 09/03/2020
REFRIGERATOR MAYTAG MSS25C4MGZ00 "CC that it the ice maker was not working and now it is. Checked the wires at the door, good. Connections are good. Cycled ice maker. Working as designed. Optest ok."
Near Cleveland, OH 44111
Dan H
Job Details: 09/03/2020
RANGE WHIRLPOOL WFE550S0HZ1 "Installed new control, op test good"
Near Avon Lake, OH 44012
Gabriel P
Job Details: 09/03/2020
DRYER WHIRLPOOL WED4800BQ1 Call tech line spoke to andy he said to replace operating thermostat and hi limit and temperature control cause is not supposed to cycle off in 180 degrees it supposed to cycle of at 1 50 with vent off ordering parts needed ; ordrng 1 279816 (thermal cut
Near Mentor, OH 44060
Jason N
Job Details: 09/03/2020
DRYER WHIRLPOOL WED4950HW0 "Cc customer has questions, thinks unit is not working rightCustomer states it’s not performing well. She had vent company out to clean vent. She has a split vent situation with her neighbor and the total vent run for them is approx. 20 ft. Ran op test on
Near Lakewood, OH 44107
Dan H
Job Details: 09/03/2020
WASHER ADMIRAL ATW4475XQ0 "Installed new hose, op test good"
Near Cleveland, OH 44109
Corey L.
Job Details: 09/03/2020
WASHER MAYTAG MVW8230HC0 "Customer complaint of washer being too loud during operation and showed video, ran diagnostics no faults, ran component activation and auto test, all sounds were normal operating sounds, explained how the bottom is hollow, also the unit is in an empty ro
Near Roaming Shores, OH 44084
Jeff M
Job Details: 09/03/2020
WASHER WHIRLPOOL WTW5105HW0 The unit had a off balance code I cleared the code recalibrate the unit op tested good
Near North Olmsted, OH 44070
David R
Job Details: 09/03/2020
DISHWASHER MAYTAG MDB7749AWQ2 "Cc unit not washing, intermittently, so,times water will go into unit and start up but most of the time unit will fill with water and stop, wait a min then drain itself, also start button flashes. Hard to close. UI has a little silver migration on ribbon
Near Conneaut, OH 44030
Jeff M
Job Details: 09/03/2020
REFRIGERATOR WHIRLPOOL GX5FHTXVY04 "The units not allowing water to pass. Needs a filter ASSY ; ordrng 1 W11346623 (FILTER HEAD), used 1 SHIPPING (shipping and handling) from stock"
Near Cleveland, OH 44109
Corey L.
Job Details: 09/03/2020
WASHER AMANA NTW4516FW3 "Customer complaint lid wouldn’t shut all the way then it did and it works now but hoses were switched, confirmed hot/cold reversed, corrected, calibrated, unit is operating as designed, advised customer shut off valves are leaking abound should be replac
Near Berea, OH 44017
David R
Job Details: 09/03/2020
DRYER WHIRLPOOL WED49STBW1 CC clothes still getting snagged. Took a pillow case and found more sharp edges that could be snagging loathes. Called whirlpool. Joel. look around and feel around found snagging pieces. Replace as necessary and see what happens. Make sure no gaps between
Near Avon Lake, OH 44012
Gabriel P
Job Details: 09/03/2020
WASHER WHIRLPOOL WTW5000DW3 "Found unit on flood mode waited 7 minutes till stop then ran diagnostics and calibration and auto test pass also notice drain hose was shub in inside pvc to far down allowing water to sifend back to unit correct issue,opt test ok"
Near Hambden Township, OH 44024
Jeff M
Job Details: 09/03/2020
WASHER AMANA NTW4516FW3 Installed new part unit tested good
Near Fairview Park, OH 44126
Corina B
Job Details: 09/03/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "CC that the water, ice and lights are not working. Unplugged the deli control. The lights, ice and water came back. Will need a control, door and harness. ; ordrng 1 WPW10599145 (Control) and 1 W10919626 (Door) and 1 W11170612 (Harness)"
Near Kent, OH 44240
Joe O
Job Details: 09/03/2020
WASHER HOTPOINT HSWP1000M4WW "Cc: off balance, not spinningFound counter weight and mount sitting under unit. Mount wedged between pulley and platform(took pic). Found gouges in belt and pulley. Needs belt, pulley, counter weight, counter weight mount, counter weight bolts, leg and p
Near Aurora, OH 44202
Joe O
Job Details: 09/03/2020
DRYER SAMSUNG DV48H7400EW/A2 Installed element. Ran test cycle. Op test ok
Near Rocky River, OH 44116
Dan H
Job Details: 09/03/2020
DRYER WHIRLPOOL GGQ8811PW1 "Installed new door switch, op test good"
Near Westlake, OH 44145
Dan H
Job Details: 09/03/2020
OTR MICROWAVE WHIRLPOOL WML55011HB2 "Customer complaint of loud noise, no unusual noises heard, unit is operating as designed"
Near Mayfield Heights, OH 44124
Joe O
Job Details: 09/03/2020
DRYER MAYTAG LDG7500AAW "Cc: noiseFound blower wheel worn, and free spinning on shaft. Needs blower wheel; ordrng 1 Y303836 (blower wheel2720), used 1 SHIPPING (shipping and handling) from stock"
Near Rocky River, OH 44116
Corina B
Job Details: 09/03/2020
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 "CC that the lights are not working and the ice maker. Found the freezer light has failed. Ran step 56 e5 thermistor is bad. Will need a new ice maker and light.; ordrng 1 W11294907 (Ice maker) and 1 W10695459 (Led), used 1 Shipping from stock"
Near Chester Township, OH 44026
Jeff M
Job Details: 09/03/2020
DRYER MAYTAG MGD8630HC0 The unit was vibrating I disassembled the machine I found a lot of lint packed around the blower wheel cleaning up the blower wheel unit tested good
Near Avon Lake, OH 44012
Gabriel P
Job Details: 09/03/2020
REFRIGERATOR KITCHENAID KSF26C6XYY04 "Found two service pointer on the issue of not making ice one is and updated ice maker and the other is ui been updated customer wants to start with icemaker first,ordering ; ordrng 1 WPW10251076 (icemaker), used 1 SENIORDISCOUNT (senior discount), and 1
Near Mentor, OH 44060
Jeff M
Job Details: 09/03/2020
FREEZER GE FUF14DTARWH I tighten the door handle tested good
Near Russell Center, OH 44072
Joe O
Job Details: 09/03/2020
REFRIGERATOR WHIRLPOOL WRF989SDAH01 "Arrived, no answer at the door attempted to call no answer. Spoke with MP she reached out with no answer. Advised to tag the door. Customer answer door while walking to van. Installed gasket. Steamed out gasket. Op test ok"
Near Franklin Township, OH 44240
Brian M
Job Details: 09/03/2020
OTR MICROWAVE MAYTAG MMV1175JZ0 Cc bulb broke off at base Unplugged unit twisted base out and replaced bulb OP Test Ok
Near Westlake, OH 44145
Corina B
Job Details: 09/03/2020
WASHER MAYTAG MVW6230HW0 CC that f0e4 come up. Ran diag F0e4 spin limit by temperature. Checked the hot and cold are reserved. Switched the waterlines. Optest ok.
Near Willoughby, OH 44094
Jason N
Job Details: 09/03/2020
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Cc unit not making iceRan entitlement on m/s good purchase date 10-25-19Checked freezer door wire harness, found several broken wires. Unit needs freezer door. Advised customer generally 4-6 weeks eta on a new door. Advised customer to call office to sch
Near Avon, OH 44011
Corina B
Job Details: 09/03/2020
WASHER WHIRLPOOL MVWB855DC3 "CC that lf comes up and the washer is always off balanced. Found the basket leaning towards the right side. Leveled the washer. Checked the hot and cold, correct. Ran a calibration. Started a rinse and spin with towels. Optest ok."
Near Cleveland, OH 44111
Corey L.
Job Details: 09/03/2020
REFRIGERATOR WHIRLPOOL WRS321SDHZ05 "Customer complaint ice maker stopped working then started again after a power outage, confirmed ice bin is full, advised power flickers or surges can play with control and resetting power to the unit can correct bad messages sending from the board, unit
Near Brook Park, OH 44142
David R
Job Details: 09/03/2020
DISHWASHER KITCHENAID KUDC03IVWH2 "Cc unit not latching. Found handle broke, missing screw and spring. Ordering out ; ordrng 2 WP8268540 (spring)s and 1 WP8269117 (handle) and 1 WPW10348409 (screw), used 1 SHIPPING (shipping and handling) from stock"
Near Westlake, OH 44145
Corina B
Job Details: 09/03/2020
DISHWASHER WHIRLPOOL WDF590SAJB0 Replaced the dispenser. Started a cycle. No leaking. Optest ok.
Near Middleburg Heights, OH 44130
David R
Job Details: 09/03/2020
WASH/DRY COMBO FRIGIDAIRE FFLG3911QW0 "Cc when pressing the start button will only get a beep, unit not starting. By passed door switch, unit started. Door switch needs to be replaced. Ordering.; ordrng 1 134813600 (door switch), used 1 SHIPPING (shipping and handling) from stock"
Near Cleveland, OH 44102
Corey L.
Job Details: 09/03/2020
DRYER AMANA NED4655EW1 "Customer complaint dryer making a thumping sound, confirmed, found piece of a zipper or something caught in between felt and drum, removed, no damage was done, op test good"
Near Elyria, OH 44035
Gabriel P
Job Details: 09/03/2020
RANGE WHIRLPOOL WFG320M0BB2 "The hinge was not in all the way on the left side correct issue,opt test ok"
Near North Royalton, OH 44133
David R
Job Details: 09/03/2020
DRYER WHIRLPOOL WED6600VW0 "Cc unit not turning on, press start and doesn’t do anything. Found open thermal fuse. Replaced from t/s tested. Good. Op test ok; used 1 WP3392519 (THERMAL FUSE) from stock"
Near Westlake, OH 44145
Dan H
Job Details: 09/03/2020
REFRIGERATOR GE GSH22JSDBSS "Customer complaint that unit is not dispensing water, confirmed, found line trough the freezer section door clogged, unable to clear, unit needs new door, unable to look up part number for door, all look up do not recognize model number including GEs pa
Near Solon, OH 44139
Jason N
Job Details: 09/03/2020
WASHER MAYTAG MHW5100DW0 "Cc unit stops in normal cycle.Customer states if she runs a normal cycle, it will stay at 41 min and not advance, she can run a quick wash without a problem.Ran diagnostics, no stored codes. Ran auto cycle. All functions passed. Started normal cycle. Un
Near Cleveland, OH 44135
Corey L.
Job Details: 09/03/2020
WASHER AMANA NTW4516FW3 "Customer complaint washer makes a loud noise in spin, spun by hand and heard loud scraping, found a piece of thin metal in a hole in lower basket rubbing on tub, no damage done to tub but the basket paint is chipping where the item was, unit needs new ba
Near Ravenna, OH 44266
Brian M
Job Details: 09/03/2020
REFRIGERATOR WHIRLPOOL WRS331SDHB00 Cc unit is over cooling Found temps colder than set point Found diffuser not opening and closing properly Will need diffuser ; saved tckt
Near Bay Village, OH 44140
Corina B
Job Details: 09/03/2020
WASHER MAYTAG MVWB835DW5 "CC that there was a burning smell. Found the drain pump seized with a nail. Replaced the drain pump from surplus t/s. Started a rinse and spin, water drained. Optest ok. ; used 1 W10876600 (Drain pump) from stock"
Near Cleveland, OH 44119
Corina B
Job Details: 09/03/2020
DRYER AMANA NED4655EW1 "CC that there is a noise when running, found a charm in the felt seal. Removed the charm. Optest ok."
Near Mentor, OH 44060
Corina B
Job Details: 09/03/2020
DRYER MAYTAG MDE6200AYW CC that the belt is broken. Confirmed. Replaced the belt from surplus t/s. Optest ok; used 1 341241 (Belt) from stock
Near Garfield Heights, OH 44125
Brian M
Job Details: 09/03/2020
RANGE WHIRLPOOL SF315PEPB2 Installed listed parts Ran test bake to 350 and tested all burners OP Test Ok
Near Cleveland, OH 44102
Corey L.
Job Details: 09/03/2020
STACK W/D WHIRLPOOL WGT4027HW0 "Customer complaint not sure if washer should move that much and there was white screws that came out of it, could not find any missing screws, unit is operating as designed"
Near Shaker Heights, OH 44120
Jason N
Job Details: 09/03/2020
REFRIGERATOR KITCHENAID KRFF507HPS00 "Installed ice maker. Powered down unit for 30 sec, to reset fault. Ran step 57 manual ice maker harvest. Ice maker harvest test good. Advised customer to allow up to 24 hrs for ice production to resume."
Near Cleveland, OH 44102
Corey L.
Job Details: 09/03/2020
REFRIGERATOR AMANA ART318FFDS06 "Customer complaint fridge freezing things, temps were 33 in ff and 10 in frz, adjusted frz control to max and replace part sent, advised to let 48 hours for temps to settle, op test good"
Near Highland Heights, OH 44143
Jason N
Job Details: 09/03/2020
REFRIGERATOR KITCHENAID KSCS25INSS00 "Cc unit still not coolingFound unit not cooling, unit board intermittently resetting. Checked dc connections. Unplugged evap fan motor. Unit running, control not longer resetting. Unit has bad evap fan motor ; ordrng 1 W10822580 (evap fan motor12046), us
Near North Royalton, OH 44133
David R
Job Details: 09/03/2020
WASHER WHIRLPOOL WTW6700TW1 "Cc turning on by itself, not turning off when cycle goes off. Found no error codes. It from symptoms will need control ordering control.; ordrng 1 WPW10189966 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"
Near Newbury Township, OH 44065
Joe O
Job Details: 09/03/2020
DRYER KENMORE 110.729421 Cc: no heatFound thermal fuse open. Replaced thermal fuse. Ran test cycle. Op test ok ; used 1 WP3390719XXX (XXX DO NOT RESTOCK XXX1853) from stock
Near Mentor, OH 44060
Jeff M
Job Details: 09/03/2020
DRYER AMANA ALE866SVW There is a washcloth stuck in the dryer fan
Near Cleveland, OH 44106
Corey L.
Job Details: 09/03/2020
REFRIGERATOR KITCHENAID KSC24C8EYY02 "Customer complaint fridge leaking from side when using dispenser, confirmed, found water supply line to dispenser cracked at connection to valve, removed cracked portion of line, reinstalled, op test good"
Near Strongsville, OH 44136
David R
Job Details: 09/03/2020
DRYER KENMORE 417.8112231 "Cc unit will start but within one min will stop and display error code and turn off. Went into diagnostics, E11 control error, clear code and if problem persist replace control. Also found heater grounded out, shorted thermostat . Will need heater, contr
Near North Ridgeville, OH 44039
David R
Job Details: 09/03/2020
REFRIGERATOR KITCHENAID KRFF507HPS00 Replaced parts. Another problem. Loud noises coming from damper. Ordering damper out; ordrng 1 WPW10479155 (control)
Near Columbia Station, OH 44028
David R
Job Details: 09/03/2020
WASHER MAYTAG MVW7232HW0 "Wrong part. Needs strike, ordering out. Customer said can put in but if any problems we can be out. As of now no return; ordrng 1 W11457841 (STRIKE )"
Near Bainbridge Township, OH 44023
Brian M
Job Details: 09/03/2020
DISHWASHER KITCHENAID KUDS30IXBL8 Cc unit leaking Ran a cycle for 20.min no issue or leak found Called whirlpool they suggested To order clear cover to find the leak; ordrng 1 W11179175 (tool)
Near Cleveland Heights, OH 44106
Jason N
Job Details: 09/03/2020
REFRIGERATOR KITCHENAID KBRP20ELSS01 "Cc unit leaking through floorInspected unit, found dripping from inlet water valve at rear of unit. Plastic valve housing cracked. Unit needs inlet water valve. Shut off source water to prevent further leaking into house. ; ordrng 1 WP67003753 (valve-inl
Near Mayfield Heights, OH 44124
Corey L.
Job Details: 09/02/2020
RANGE WHIRLPOOL WFG320M0BB0 "Customer complaint right ignitor is not lighting in oven, started bake cycle, ignitor has a weak glow, quoted to replace with ts kit, ok, replaced ignitor, op test good ; used 1 12400035 (IGNITER) from stock"
Near Strongsville, OH 44149
Gabriel P
Job Details: 09/02/2020
REFRIGERATOR KENMORE 253.6072201 "Replace all parts,opt test ok"
Near Shalersville Township, OH 44266
Brian M
Job Details: 09/02/2020
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Customer sent pop to service emailsCc unit leaking In ice maker Found fill tube to have chunk of Ice build up in tube causing water to flow away from ice maker when filling Cleared fill tube OP Test Ok
Near Richmond Heights, OH 44143
Jeff M
Job Details: 09/02/2020
REFRIGERATOR WHIRLPOOL GI6FDRXXY09 Installed new part unit tested good
Near North Royalton, OH 44133
David R
Job Details: 09/02/2020
REFRIGERATOR KITCHENAID KRFC704FPS03 "Cc Icemaker and water dispenser not working. Went through service pointer and checked heater fill tube, 55 ohms, between range. Went to test 66 in diagnostics, heater is getting 12VDC, good. Went to test for Icemaker, passed test. Went to Door Icemaker w
Near Cleveland, OH 44135
David R
Job Details: 09/02/2020
DISHWASHER WHIRLPOOL FFCD2413US2A Customer told office they were sending over POP. Cc unit not turning on. Found wires burned coming into unit. Cut and Stripped back. Put new wire nuts on them. Tested. Good. Op test ok
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 09/02/2020
DISHWASHER WHIRLPOOL WDT970SAHV0 Found no error codes ran auto test pass check temp was 233 degrees on heater unit working as design customer complaints that she has to dry dishes at the end of cycle explain her that dishes will still be a little wet for her to dry with a towel she does
Near Cleveland, OH 44106
Corey L.
Job Details: 09/02/2020
REFRIGERATOR KITCHENAID KSC24C8EYY02 "Installed water inlet valve and three led modules since clips broke removing for diagnosing, op test good; used 3 W11130208 (MODULE XX SURPLUS) from stock"
Near Cleveland, OH 44106
Corey L.
Job Details: 09/02/2020
RANGE FRIGIDAIRE PLCS389DCB "Customer complaint food in between glass would like to have cleaned, removed door and disassembled door to expose underside of glass, customer cleaned, reinstalled door, op test good"
Near Cleveland, OH 44109
Dan H
Job Details: 09/02/2020
WASHER WHIRLPOOL WFW6620HC0 "Installed new motor and rotor, op test good"
Near Wickliffe, OH 44092
Jeff M
Job Details: 09/02/2020
RANGE KENMORE 790.304794 Installed new part unit tested good
Near Lakewood, OH 44107
Dan H
Job Details: 09/02/2020
WASHER MAYTAG MVWX655DW1 "Customer complaint that unit is not spinning, confirmed, found hub stripped, installed new hub, op test good ; used 1 W10528947 (HUB) from stock"
Near Mentor, OH 44060
Jason N
Job Details: 09/02/2020
WASHER WHIRLPOOL WFW9150WW00 "Cc unit not filling with water. Ran diagnostics found code f8e1 for no water detected entering or level switch did not trip. Ran auto test, cold valve test, valve buzzing only a trickle of water coming in. Pulled water lines, pressure from both hot and c
Near Cleveland, OH 44107
Dan H
Job Details: 09/02/2020
REFRIGERATOR KITCHENAID KRFC300ESS03 "Customer complaint of some frozen food, installed new air damper and harness , advised customer to monitor, if problem continues unit will need control"
Near Mentor, OH 44060
Joe O
Job Details: 09/02/2020
OTR MICROWAVE WHIRLPOOL WMH31017HZ3 Cc: light staying on constantlyFound range light will not shut off. Found control sending constant power to light. Needs controlEntitlement shows under 1 year.; ordrng 1 W10892389 (cntrl-elec)
Near Painesville, OH 44077
Jeff M
Job Details: 09/02/2020
RANGE MAYTAG MGR5775QDB "Installed new part unit tested good ; used 1 12400035 (IGNITER), and 1 SHIPPING (shipping and handling) from stock"
Near Shalersville Township, OH 44266
Brian M
Job Details: 09/02/2020
REFRIGERATOR KITCHENAID KRFC302EPA00 Installed gasket OP Test Ok Customer needs other door gasket ; ordrng 1 W10830047 (gasket-fip)
Near Cleveland, OH 44121
Jason N
Job Details: 09/02/2020
WASHER MAYTAG MVWB835DW4 "Cc unit making a sound when in wash cycleCustomer states it makes a thumping sound when it’s agitating. Ran diagnostics, no codes stored. Ran auto cycle. No abnormal sounds heard. Ran wash cycle with a clothing load for customer. Advised customer sounds
Near Cleveland, OH 44110
Dan H
Job Details: 09/02/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Customer complaint that unit is not making ice, fresh food section temperature at 39 degrees, freezer section temperature at 20 degrees, good frost pattern on freezer section evaporator, ran ice maker diagnostics, found e2 (motor lost position) error
Near Brimfield Township, OH 44240
Brian M
Job Details: 09/02/2020
REFRIGERATOR WHIRLPOOL WRS315SDHZ04 "Recovered refrigerant Installed evap compressor and dryer Ran 28 inch vac for 20 min let sit for 20 min Recharged with 5.5oz of r134a Normal frost pattern showed advised to let sit for 48 hours to cool ; used 1 Tjaf1200 (Process stub), and 1 WPW10143759
Near Cleveland, OH 44120
Corey L.
Job Details: 09/02/2020
REFRIGERATOR WHIRLPOOL WRT519SZDM05 "Customer complaint temps went up and frz food was ruined, temps were 20 frz and 44ff, freezer is empty and fridge only has a few items, evap has good frost pattern, temp was set to warmest, adjusted to recommended, unit is sharing an outlet with a surge
Near Lyndhurst, OH 44124
Jason N
Job Details: 09/02/2020
DISHWASHER WHIRLPOOL WDT790SAYB0 "Cc unit not washing dishes and soap tab not coming out of dispenser.Ran diagnostics, found codes 8-2 for drain pump electrical problem. Ran diagnostics cycle in entirety. All functions passed, no codes. Ran quick wash cycle with detergent tab. Found dete
Near Mentor, OH 44060
Jason N
Job Details: 09/02/2020
WASHER WHIRLPOOL WTW7120HW0 "Cc unit not powering on, lid is locked. Customer sent pop to service@fredsappliance.comChecked power into unit, good at 123v. No status Led on main board, board receiving 123v. Unit needs main control. Popped lid lock to access m/s tag and let customer r
Near Cleveland, OH 44108
Dan H
Job Details: 09/02/2020
WASHER MAYTAG MVWX655DW2 "Customer complaint that unit was not spinning or draining from clothes and now washer will not even come on, confirmed, control is receiving 120vac , unit needs new control; ordrng 1 W11419215 (Cntrl)"
Near Eastlake, OH 44095
Joe O
Job Details: 09/02/2020
WASHER MAYTAG MVWC400XW3 Cc: won’t power onFound no power to outlet. Ran extension cord to another outlet. Found breaker is reversed so on is off. Ran auto test and calibration. Op test ok
Near Avon Lake, OH 44012
Gabriel P
Job Details: 09/02/2020
REFRIGERATOR KITCHENAID KRFF507HBS00 "Found temp setting on Celsius switch to feirenhiet temp was set at 33 fridge and 1 on freezer advise customer to leave at recommended also ran ice maker error test no error ran test 57,58,59 and 45 pass it harvest and fill ,opt test ok"
Near Saybrook Township, OH 44004
Jeff M
Job Details: 09/02/2020
WASHER MAYTAG MHW6630HW0 I ran a cycle I found that the machines drain hose is not as high as it should be minimum height is 39 inches it is 30 inches from the ground it is causing a siphon effect I was able to show the customer. I told him the minimum height for the drain hose i
Near Painesville, OH 44077
Jeff M
Job Details: 09/02/2020
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 The freezer door has a defect in the cabinet where the seal pushes into on the top corner. Causing the top of the door it’s not sealed correctly I try to adjust the seal and ended up ripping the seal needs a new door. This model comes with the seal attach
Near Highland Heights, OH 44143
Jason N
Job Details: 09/02/2020
REFRIGERATOR KITCHENAID KSCS25INSS00 "Cc unit not cooling. Customer has already replaced compressor and inverter board, now unit is not cooling below 15 degrees in freezer. Unit is unplugged when I arrived. Plugged in unit, Installed gauges, pressure on low side process stub, reading 2 psi.
Near Pierpont, OH 44082
Jeff M
Job Details: 09/02/2020
RANGE AMANA AGR5330BAW3 The upper gas valves just needed adjustments made I adjusted the valves individually unit tested good
Near Cleveland, OH 44108
Dan H
Job Details: 09/02/2020
REFRIGERATOR AMANA ART318FFDW06 "Recovered refrigerant, installed compressor and filter drier, brought system into a 28 vacuum, watched 15 minutes, no change on gauges, recharged unit with 3.7oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restoc
Near Richmond Heights, OH 44143
Joe O
Job Details: 09/02/2020
RANGE WHIRLPOOL WFG510S0AS2 "Cc: doesn’t stay heatingFound cookie sheets and panda in drawer under unit. Advised customer of pans sliding to the back of the drawer. Ran test bake to 350. Unit preheated, cycled heat. Unit averaged 365 degrees. Op test ok"
Near Beachwood, OH 44122
Joe O
Job Details: 09/02/2020
DRYER WHIRLPOOL LEQ9030PQ0 Cc: not startingFound door switch broken. Needs door switchPart was replaced less then a year ago. Under 1 year warranty.Customer does not want to repair at this time
Near Cleveland, OH 44135
David R
Job Details: 09/02/2020
DISHWASHER WHIRLPOOL WDF330PAHW2 "Cc feels like dishes aren’t drying all the way. Let customer know dishes will not be completely 100% dry but there are ways to use the unit to dry to best capability. First off, customer does not have any rinse aid, advised per owners manual to use rinse
Near Kent, OH 44240
Brian M
Job Details: 09/02/2020
REFRIGERATOR WHIRLPOOL WRS571CIDM01 "Cc unit stopped making ice Ran icemaker test found ice mold not rotating getting error 23 motor failureNeeds ice makerEst only ; ordrng 1 W10873791 (icemaker), used 1 SHIPPING (shipping and handling) from stock"
Near Avon, OH 44011
Gabriel P
Job Details: 09/02/2020
DISHWASHER WHIRLPOOL WDT710PAYM6 Pump motor not running is humming ordering ; ordrng 1 WPW10482480 (pump&motor) and 2 WPW10503548 (retainer)s