We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Berea, OH 44017
David R
Job Details: 01/26/2024
"Cc unit getting F1 error. Main Control issue. Tech sheet says to replace control, no testing. Customer mentioned bulb keeps burning out quick. Could be short in control causing it but ordering a socket as well to replace. Ordering control and sensor, socket ; ordrng 1 W11126814 (Control) and 1 WPW10181986 (Sensor) and 1 W10856866 (Socket)"
We serviced a
WHIRLPOOL DRYER
Model WGD5605MW0
Near North Ridgeville, OH 44039
Marie V
Job Details: 01/26/2024
"Replaced pulley, motor and blower wheel, put towels and stared a cycle with settings that cust uses. No squeaky noises. Op test ok"
We serviced a
KITCHENAID RANGE
Model KSEG700ESS6
Near Cleveland, OH 44102
Angel
Job Details: 01/26/2024
Cc that they turned on unit and it sparked and burner would not turn off. Verified and found switch damaged and the cause was a wire that got pinched. Fixed issue installed new switch tested unit it opt test good.
We serviced a
SAMSUNG DRYER
Model DVE45R6100WA3
Near Lakewood, OH 44107
Angel
Job Details: 01/26/2024
"Cc unit not heating. Checked power to unit good, so I took it apart and found d heating element open. Gave customer estimate to repair unit decided mot to continue; ordrng 1 DC97-14486A (Heater assembly), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG DRYER
Model MGD6230RHW1
Near Lakewood, OH 44107
Angel
Job Details: 01/26/2024
"Cc that unit is making noise when running. Tested unit and found that unit had a dent on the side which they had the unit like that since new, and now the drum is rubbing with the side when spinning so I hit the panel out and stopped making the noise option test good."
We serviced a
KITCHENAID RANGE
Model KFGG504KPS3
Near Lakewood, OH 44107
Angel
Job Details: 01/26/2024
Replaced control board tested unit and lights came on opt test good.
We serviced a
WHIRLPOOL DRYER
Model WED8127LC2
Near Rocky River, OH 44116
Angel
Job Details: 01/26/2024
Cc that during cycle unit will make loud noise also showed me a video. Ran unit without front panel on to see if I could find something loose and found that the noise was coming from blower wheel housing. Took it apart and found a piece of a zipper from a jacket and blower wheel cracked. Had a blower wheel from surplus parts installed it reinstalled everything back up tested unit for a while no noise opt test good.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Aurora, OH 44202
Corina B
Job Details: 01/26/2024
"CC that the unit does not spin. Confirmed. Ran diag F7e9 Locked Rotor, f7e4 Basket Re-engagement failure. Basket spins freely. Replaced the slide from t/s. Ran a calibration. Opt test ok. ; used 1 W10734521 (SLIDER) from stock"
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Pepper Pike, OH 44124
Corina B
Job Details: 01/26/2024
CC that the u it is not heating. Confirmed. Found the heater is open. Replaced the heater from surplus t/s. Please restock. Opt test ok.; used 1 WP3387747 (Element) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KSSS42QTB04
Near Solon, OH 44139
Corina B
Job Details: 01/26/2024
"Was able to find the hole in the line. Spliced the line, with a John guest fitting. Opt test ok."
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Brooklyn, OH 44144
Bill
Job Details: 01/26/2024
"Found fuse in fuse box blown out, changed fuse. Tested opt test good. Suggested that customer get an electrician to come and replace outdated fuse box with modern breaker box."
We serviced a
WHIRLPOOL COOKTOP GAS
Model SCS3017RS00
Near Brooklyn, OH 44144
Bill
Job Details: 01/26/2024
"Cc flame to high and constantly burning food, confirmed cc. Found that the burners where clogged, cleaned burners and adjusted flame. Opt test good."
We serviced a
AMANA DRYER
Model NED4655EW1
Near Garfield Heights, OH 44125
Bill
Job Details: 01/26/2024
"Cc unit not working, confirmed cc. Tested all sensors, Found that door switch was not plugged in. Plugged in door switch, tested opt test good."
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Cleveland, OH 44105
Bill
Job Details: 01/26/2024
"Changed dampers, ran diagnostics auto test. Opt test good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Mayfield Heights, OH 44124
Manny
Job Details: 01/26/2024
"Cc top rack falling, verified and replaced parts ordered, opt test ok"
We serviced a
GE RANGE
Model JGB850EEF3ES
Near Chesterland, OH 44026
Manny
Job Details: 01/26/2024
"Cc unit not heating, verified and bottom igniter is shattered and top igniter weak, unit needs both igniters customer will think about it and let us now; ordrng 1 WB28X20446 (igniter glow bar) and 1 WB13X25262 (range igniter glowba), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Cleveland Heights, OH 44118
Manny
Job Details: 01/26/2024
"Cc unit not starting, verified and unit is dead check voltage and good, control and console are short it,needs control and console; ordrng 1 W11613564 (Console) and 1 W11637583 (Control)"
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Madison, OH 44057
Dan
Job Details: 01/26/2024
"Customer complaint that unit is not spinning, ran diagnostics found f0e9(off balance pause) error code, ran test cycle, unit filled, agitated, drained and spun, suspension is good, ran drain and spin cycle, unit spun, unable to duplicate the problem, unit is operating as designed"
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Wellington, OH 44090
David R
Job Details: 01/26/2024
Replaced Timer and Knob. Tested. Good. Op Test Ok.
We serviced a
WHIRLPOOL DRYER
Model WED8000DW4
Near Painesville, OH 44077
Joe O
Job Details: 01/25/2024
"Cc: noiseFound rollers worn. Needs dryer repair kit. Installed dryer repair kit. Tested. Op test ok ; used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED8000DW4
Near Avon Lake, OH 44012
Angel
Job Details: 01/25/2024
"Cc that unit would not start. Confirmed display powers on but wont start. Checked power good, check door switch good. So took apart unit and found thermal fuse open. Gave customer estimate proceeded with repair. Installed new thermal fuse tested unit opt test good. Recommended customer to make sure they have there vent checked for proper airflow.; used 1 WP3392519 (THERMAL FUSE) from stock"
We serviced a
MAYTAG RANGE
Model MER8800FZ5
Near Solon, OH 44139
Manny
Job Details: 01/25/2024
"Cc unit not heating , verified and element burned out, unit needs element used 1 W10779716 (Bake element) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near North Ridgeville, OH 44039
David R
Job Details: 01/25/2024
"Cc unit made ice 4/5 batches, now no ice. Found icemaker error E5. Ice stuck in icemaker mold and in fill tube line. All sensors good. Tested voltage and not getting any to fill tube heater from control. Ordering all controls, icemaker.; ordrng 1 WPW10624574 (Power supply control) and 1 WPW10675033 (Control) and 1 W11577100 (UI control) and 1 WPW10769076 (Control) and 1 W10846539 (Fan), used 1 W11294907 () from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW1
Near Rocky River, OH 44116
Angel
Job Details: 01/25/2024
Cc that unit is leaking. Verified and found its leaking from inlet valve will need to order valve. ; ordrng 1 W11595805 (Valve)
We serviced a
AMANA RANGE
Model AGR6603SMS0
Near Solon, OH 44139
Joe O
Job Details: 01/25/2024
Cc: unit flashing on and offFound power to unit fluctuating. Disconnected power re applied power. Unit started to function for a minute then went right back to flashing power. Needs electrician
We serviced a
WHIRLPOOL DRYER
Model WED8127LW2
Near Rocky River, OH 44116
Angel
Job Details: 01/25/2024
Cc that display every now and than will freeze and she would have to unplug it and reset unit because if not it will not let her do anything. So I ran diagnostics found error code F3E1 for stuck key. Not sure if thats the issue or just from the customer pressing the buttons when display freezes so I will be ordering ui. Office to reschedule part out of stock.; ordrng 1 W11626080 (Ui)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW4
Near Cleveland, OH 44111
Angel
Job Details: 01/25/2024
Cc that when you start the dishwasher it would start leaking out the front a lot. Tested unit without the front panel and confirmed when unit starts washing it splashes out water from the front so I leveled unit and turned down the water pressure and unit stopped leaking. Opt test good.
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Brooklyn, OH 44144
Angel
Job Details: 01/25/2024
"Cc that unit is making a squealing noise when slowing down on spin. Verified and confirmed looked underneath and everything looked good but seen this issue before and replacing the gear case has fixed issue. Ordering gear case, belt and cam.; ordrng 1 W11449840 (Gearcase) and 1 W11239857 (Belt) and 1 W10721967 (Cam)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Highland Heights, OH 44143
Jason N
Job Details: 01/25/2024
"Cc unit freezer section not cooling Freezer only cool, FF section is cool. Checked frost pattern on ff evaporator, half of coils are covered and ice ball on cap tube. Unit has a refrigerant leak on ff evaporator. Unit will need sealed system repair. Quoted customer ss repair cost. Customer declined repair, estimate only. ; ordrng 1 W11492867 (Evaporator) and 1 W11654344 (Compressor) and 1 WPW10143759 (Drier)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB02
Near Garfield Heights, OH 44125
Angel
Job Details: 01/25/2024
"Cc that unit not cooling, verified and found compressor has locked rotor will need compressor replaced. ; ordrng 1 W11580057 (Compressor)"
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH76719CS1
Near North Ridgeville, OH 44039
David R
Job Details: 01/25/2024
"Cc burnt component, have not used since. Found the wave guard chipped and burnt. Evening still heats. Will need a new wave guard. Have estimate to customer; ordrng 1 W11197783 (Wave guard), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Cleveland, OH 44128
Angel
Job Details: 01/25/2024
"Cc that unit power up but wont start. Confirmed cc, tried starting unit but will not start. Ran diagnostics and found error code F7E4 so I looked underneath and saw shifter had some moisture buildup. Replaced shifter ran a test cycle and passed opt test good."
We serviced a
GE RANGE
Model jSP26G0v1WH
Near Cleveland, OH 44113
Angel
Job Details: 01/25/2024
"Cc that oven door stayed locked after a self clean. Arrived and oven door was open looks like someone forced it so will need latch replaced tried resetting unit to see if the display would say it would unlock but nothing will need latch replaced. Ordering part; ordrng 1 WB49T10020 (Latch), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL RANGE HOOD
Model KVWB406DSS4
Near Avon Lake, OH 44012
Angel
Job Details: 01/25/2024
Cc that unit was rattling when windy outside. Verified and its not the unit its the flap on the outside vent when the wind hits it. Explained to customer I cant do anything about that issue she would need to contact her contractor to see what they can do for her opt test good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Avon Lake, OH 44012
Angel
Job Details: 01/25/2024
"Cc that unit is not washing the dishes. Tested unit myself and and pump will not start, looked underneath to make sure it wasnt disconnected and checked board to make sure power was being sent both were good. Unit will need pump replaced. Ordering part; ordrng 1 W11613480 (Pump)"
We serviced a
WHIRLPOOL WASHER
Model MHW5630MBK0
Near Seven Hills, OH 44131
David R
Job Details: 01/25/2024
"Cc unit numbers are not correct. Unit is not finishing cycle. Unit is staying at 1 min and just keep slow spinning. Found error codes. F5E2, F0E2. Ordering both controls and latch. ; ordrng 1 W11550649 (Main Control) and 1 W11565030 (Latch) and 1 W11633357 (Console)"
We serviced a
WHIRLPOOL DISHWASHER
Model KUDS25SHBT0
Near Broadview Heights, OH 44147
David R
Job Details: 01/25/2024
"Cc control panel Child lock. Can take child lock off but within a couple secs it goes right back to it by itself. Control panel issue. Gave estimate.; ordrng 1 W10757838 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG DRYER
Model MGDP575GW0
Near North Royalton, OH 44133
David R
Job Details: 01/25/2024
Replaced thermostat fix and thermal fuse. Use is heating and cycling at correct temp. Unit is good and working. Op Test Ok
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near North Royalton, OH 44133
David R
Job Details: 01/25/2024
Replaced cap and latch. Also found cold/hot reversed. Corrected at back of unit. Ran diagnostics. Good. Ran a quick wash. Advancing. Good. Op Test Ok.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ2
Near North Ridgeville, OH 44039
Marie V
Job Details: 01/25/2024
Cc that unit handla came off and is not level. Corrected unit and replaced handle. Op test ok
We serviced a
MAYTAG DRYER
Model DG7500
Near Solon, OH 44139
Joe O
Job Details: 01/25/2024
Installed blower wheel. Tested. Op test ok
We serviced a
WHIRLPOOL RANGE
Model WFE535S0LZ2
Near Strongsville, OH 44149
David R
Job Details: 01/25/2024
"Cc Front Right Burner not working, all other cooktop is good. Following tech sheet. From switch, when activated. Getting incoming 120vAC all 3 legs but not 240 from brown to purple because of failed burner. Can test by checked other dual burner. Would replace both burner and switch; ordrng 1 W11517959 (RF element burner) and 1 WPW10434452 (RF switch), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS1
Near Oberlin, OH 44074
David R
Job Details: 01/25/2024
"Replaced wash motor, wax motor, gasket good, valve and sensor. Ran test mode. All components working. Good. Op Test Ok"
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH31017HW09
Near North Ridgeville, OH 44039
Marie V
Job Details: 01/25/2024
"Cc that the unit is not heating, but they where told to reboot and it stared working then stopped, tested unit, working good. Is heating up. Ordering magnetron; ordrng 1 W10754299 (Magnetron)"
We serviced a
MAYTAG WASHER
Model MVWB765FW1
Near North Ridgeville, OH 44039
Marie V
Job Details: 01/25/2024
"Cc that the unit is sensing, a little but of water coming in, it also sounds like is washing but is not, and that is not agitating is moving slow. Ran diag found error code F8E1 long fill no fill, , f0e3 overload , f2e1 ui stuck button. Unit is making noises while spinning and agitating. Tilted took pics showed cust, unit needs new water valve, is getting 120V but still not operating. Unit is leaking greas from gearcase. Cust will not fix.; ordrng 1 W11550891 (Agitator) and 1 W11393685 (Gearcase) and 1 W10734521 (Slider) and 1 W10754161 (Rotor) and 1 W10754158 (Stator), used 1 SHIPPING (SHIPPING LOGISTICS*), and 1 W11165546 (VALVE) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFE535S0LS2I
Near Middleburg Heights, OH 44130
Marie V
Job Details: 01/25/2024
"cc that unit seems to be a little too hot , her cakes are coming out too darker than normal. Preheated unit, temps correct, also using glass container. Explain cust those retain heat can cause issue shes having. Calibrated oven -5. Showed cust how to do that as well. Op test ok"
We serviced a
MAYTAG WASHER
Model MVWB765FW1
Near North Royalton, OH 44133
Marie V
Job Details: 01/25/2024
"Cc that when unit is on a spin cycle is making a squeaky noise. Ran diag error no error codes. Pulled out unit and found oil on floor. Tilted unit theres grease front gearcase leaking on rotor, stator . Unit will need slider as well. Rotor is out of stock; ordrng 1 W11550891 (Agitator) and 1 W11393685 (Gearcase) and 1 W10754158 (Stator) and 1 W10734521 (Slider) and 1 W10754448 (Clutch) and 1 W10754161 (Rotor)"
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Parma, OH 44130
Marie V
Job Details: 01/25/2024
"Cc that unit will not start. Confirmed. Unplug unit and check voltage at outlet 120V and is grounded. Plugged back in and unit came on. Removed control panel and inspected connections, power plug clicked with pushed in. Could have been loose connection. Ran diag, no error codes, advice cust to monitor. Op test ok"
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near North Olmsted, OH 44070
Marie V
Job Details: 01/25/2024
"Cc that unit still making the noise. Shaft came off gearcase, replace gearcase. Tested unit, and stared a load with clothes in it. Op test ok"
We serviced a
MAYTAG WASHER
Model MVWB835DW1
Near Mayfield Heights, OH 44124
Jason N
Job Details: 01/25/2024
"Cc unit making noise when in spin cycleRan spin test cycle, bearing noise coming from gearcase. Checked under unit, light oil mist ring around cabinet. Unit will need gearcase replaced. Quoted customer repair cost. Customer declined repair at this time, estimate only. ; ordrng 1 W11393685 (Gearcase)"
We serviced a
KITCHENAID COOKTOP ELE
Model KICU509XBL
Near Cleveland Heights, OH 44106
Jason N
Job Details: 01/25/2024
"Cc unit not powering on Customer stated they were using the unit when it popped and powered off. Pulled unit from countertop. Checked module fuse, fuse checked good. Unit will need module replaced. ; O-emld tckt"
We serviced a
AMANA REFRIGERATOR
Model ART308FFDW01
Near Lakewood, OH 44107
Jason N
Job Details: 01/25/2024
Installed ff door. Seal mating properly to cabinet. Customer satisfied with appearance. Op test good.
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Lakewood, OH 44107
Jason N
Job Details: 01/25/2024
"Cc oven does not preheat.Ran bake test, ignitor glowing but dimly. Ignitor is weak, will need replaced. Quoted customer repair cost. Replaced Ignitor using truck stock part. Reran bake test to 350 degrees. Good ignition and preheat. Op test good. ; used 1 12400035 (IGNITER) from stock"
We serviced a
GE REFRIGERATOR
Model GSH25JSDD
Near Cleveland, OH 44114
Jason N
Job Details: 01/25/2024
"Cc unit not dispensing water Ran dispense test, valve is actuating, but not water flowing. Good pressure at filter head. Checked water at door bottom connector. Water flowing at connector. Water line inside freezer door is frozen up. Insulation breaking down inside door no longer protecting water line from freezer temps. Unit will need freezer door replaced.; ordrng 1 WR78X11096 (Door asm fz ss 25)"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW0
Near Cleveland, OH 44108
Jason N
Job Details: 01/25/2024
"Cc unit not cleaning clothes, looks like its not agitatingRan diagnostics, found codes f7e1 for tachometer missing or wrong signal, f7e6 for motor fault and f7e7 for basket unable to reach target rpm. Ran test cycle, found shifter is not shifting into agitation. Unit will need shift actuator replaced. Quoted customer repair cost. Replaced actuator using truck stock part. Cleared codes and ran test cycle. All functions passed. Op test good. ; used 1 W10913953 (ACTUATOR) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near East Cleveland, OH 44112
Jason N
Job Details: 01/25/2024
"Cc unit freezer not cold enoughChecked frost pattern on evaporator, found small ice ball on cap tube. Unit has a refrigerant leak on evaporator coil, evaporator will need replaced.; ordrng 1 W10836706 (Evaporator)"
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Solon, OH 44139
Manny
Job Details: 01/25/2024
"C. Unit not working, verified and latch not working replaced with TS#W10810403 opt test ok; used 1 W10810403 (Latch) from stock"
We serviced a
KITCHENAID RANGE
Model KSDG950ESS0
Near Solon, OH 44139
Manny
Job Details: 01/25/2024
Replace control opt test ok
We serviced a
WHIRLPOOL DRYER
Model WED8000DW4
Near Moreland Hills, OH 44022
Manny
Job Details: 01/25/2024
"Cc unit not heating, verified and heater open, replaced with pre Id parts, opt test ok"
We serviced a
WHIRLPOOL WALL OVEN
Model WOD77EC0HS01
Near Moreland Hills, OH 44022
Manny
Job Details: 01/25/2024
"Cc unit not heating, verified and not heating, ran broiler and not coming on will need thermal fuses.; ordrng 2 WP4449751 (thrmst-fix)s"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF577KPS02
Near Chagrin Falls, OH 44022
Manny
Job Details: 01/25/2024
"Cc unit not dispensing, verified and just a trickle of water, removed filter and lots of pressure buildup up, good pressure on water supply, unit needs dual valve and filter housing ; ordrng 1 W11482383 (Valve) and 1 W11482384 (Filter housing)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ03
Near Cleveland, OH 44102
Manny
Job Details: 01/25/2024
Replaced fan option test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS05
Near Avon Lake, OH 44012
Manny
Job Details: 01/25/2024
"Replace door and boards, opt test ok"
We serviced a
MAYTAG WASHER
Model MVW5035MW0
Near University Heights, OH 44122
Bill
Job Details: 01/25/2024
"Cc unit not starting, could not confirm. Ran diagnostics auto test, then started load normally. Unit operating as intended. Replaced knob"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ02
Near Cleveland, OH 44105
Bill
Job Details: 01/25/2024
"Changed valves, and filter housing. Opt test good."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Cleveland, OH 44120
Bill
Job Details: 01/25/2024
"Cc did not finish cycle, confirmed cc. Tested in diagnostics, when unit got to spin cycle, I could hear the motor spinning but nothing else. Leaned unit back found that the nut that hold pulley on for cam was off, pulley was not attached to cam and belt was off. Replaced cam from truck stock, belt looked fine. Reattach belt, replaced shield. Tested opt test good.; used 1 W10721967 (Cam) from stock"
We serviced a
MAYTAG DRYER
Model med5500FWo
Near Shaker Heights, OH 44120
Bill
Job Details: 01/25/2024
"Cc metal scrapping noise, could not confirm. Started unit, let unit run for about 10 min. Nothing, explained to customer that its possible that something had gotten between drum and cabinet, but worked its way out. Unit operating as intended."
We serviced a
JENN-AIR RANGE
Model JGRP548WP00
Near Moreland Hills, OH 44022
Bill
Job Details: 01/25/2024
"Hinges felt a little soft on the rebound, and gasket around oven was stiff in a few places. Gave customer estimate for parts and labor, customer will follow up with office if they chose to move forward with repairs.; ordrng 1 W10782122 (Hinge right) and 1 W10782123 (Hinge left) and 1 W11675844 (Gasket), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED94HEAW1
Near Moreland Hills, OH 44022
Bill
Job Details: 01/25/2024
"Cc unit making vibrating noise, confirmed cc. Took unit apart and cleaned out lint build up in blower wheel. Tested opt test good."
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Euclid, OH 44143
Jason N
Job Details: 01/25/2024
"Cc unit not spinning out fullyRan diagnostics, found code f7e7 for basket unable to reach target rpm. Checked under unit, found evidence of water leaking down through gearcase. Unit will need gearcase replaced. Quoted customer repair cost. Customer declined repair, estimate only. ; ordrng 1 W11454734 (Gearcase)"
We serviced a
GE REFRIGERATOR
Model GFE28HMKJES
Near Painesville, OH 44077
Jason N
Job Details: 01/25/2024
"Cc unit leaking water and possible temperature concerns in ff sectionChecked reservoir connections, found one side of push to connect fitting did not seat fully. Cut back poly line and reconnected, tested dispense, no leaks. Checked temperature in ff section. Found no airflow. Ran test 47 FF fan, fan did not turn on. Unit will need ff fan assembly. Quoted customer part cost. ; ordrng 1 WR17X28923 (FF evaporator cover w/fan)"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DSS2
Near Aurora, OH 44202
Joe O
Job Details: 01/25/2024
"Cc: dispenser not functioning properly, questions on cleaning unitFound dispenser seal popping off top, was able to reseat seal. Advised customer on filter in bottom of machine. Ran diagnostics test cycle. Cold water at start of cycle. Advised customer to run hot water at sink prior to starting unit. Unit has good pressure. Unit diverting water. Unit heating. Op test ok"
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0AS00
Near Aurora, OH 44202
Joe O
Job Details: 01/25/2024
"Cc: fault detectedFound error f1e5(microwave inverter error). Checked connections. All connections seated. Door is functioning. Per tech sheet, Needs microwave appliance managerCustomer does not want to repair at this time ; ordrng 1 WPW10486188 (cntrl-elec), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Diamond, OH 44412
Joe O
Job Details: 01/25/2024
Cc: not workingFound unit will only display select a cycle. Needs ui; ordrng 1 W11478524 (Ui)
We serviced a
WHIRLPOOL WASHER
Model Wtw5000dw1
Near Middlefield, OH 44062
Joe O
Job Details: 01/25/2024
"Cc: wet clothes end of cycle Found error codes f0e5(off balance) f7e6(motor fault). Found hub stripped. Found washplate will need broke out. Could not check gear case splines. Needs hub and washplateAdvised customer unit could need gear case as wellCustomer does not want to repair at this time ; ordrng 1 W10528947 (drive hub kit) and 1 W10752283 (washplate), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
GE WALL OVEN
Model ZET2RM3SS
Near Newbury Township, OH 44065
Joe O
Job Details: 01/25/2024
"Cc: ui not shutting off, during preheat unit shuts down completelyFound error code f0(no information on error from tech sheet). Found after preheating for a couple minutes the unit shut off. Unit still receiving proper power. Ui would not allow selections. Needs keypadKeypad discontinued ; ordrng 1 WB27T11001 (control frame asm(discontinued))"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF305ESS00
Near Chagrin Falls, OH 44023
Joe O
Job Details: 01/25/2024
Cc: leaking into ice binFound unit leaking from ice maker. Needs ice maker. Replaced ice maker. Cycled ice maker. Op test ok; used 1 W10884390 (ICE MAKER ASSY) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS5
Near Chagrin Falls, OH 44023
Joe O
Job Details: 01/25/2024
Installed drain pump. Tested. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SMHZ07
Near Lyndhurst, OH 44124
Joe O
Job Details: 01/25/2024
Installed door. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WFW75HEFW0
Near Fairport Harbor, OH 44077
Dan
Job Details: 01/25/2024
"Customer complaint that unit would not stop draining, unit unplugged when tech arrived, plugged in, drain pump shut off and door unlocked, ran diagnostics no error codes found, ran test cycle, unit completed test cycle, all components working, unable to duplicate the problem, unit is operating as designed , lots of suds build up inside tub, advised customer to run clean washer cycle"
We serviced a
MAYTAG REFRIGERATOR
Model MSS25N4MKZ04
Near Mentor-on-the-Lake, OH 44060
Dan
Job Details: 01/25/2024
"Customer complaint that fresh food section section is not cooling properly, fresh food section temperature at 55 degrees, freezer section temperature is at-10 degrees, found evaporator frozen solid, defrost heater is working, unit needs new control and evaporator defrosted , run entitlement for parts auth; ordrng 1 W11546690 (Cntrl)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Mentor, OH 44060
Dan
Job Details: 01/25/2024
"Customer complaint that unit is not making ice, confirmed, found fill line through door frozen or clogged, unit needs new freezer section door; ordrng 1 W11551458 (Frz dr(ss))"
We serviced a
MAYTAG DRYER
Model MDE5500AYW
Near Mentor, OH 44060
Dan
Job Details: 01/25/2024
"Customer complaint of squealing noise, confirmed, pulley and rollers are worn, unit needs new pulley and rollers, customer does not want repair at this time ; ordrng 1 WP6-3700340 (Pulley) and 2 12001541 (Roller)s, used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVWB855DC3
Near Willoughby, OH 44094
Dan
Job Details: 01/25/2024
"Customer complaint of grinding noise, confirmed, found gearoil all over under unit , unit needs new gearcase, customer does not want repair ; ordrng 1 W11393685 (Gearcase)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS01
Near Kirtland, OH 44094
Dan
Job Details: 01/25/2024
"Customer complaint that fresh food section is not cooling properly, fresh food section temperature at 54 degrees, freezer section temperature at -6 degrees, found fresh food section evaporator frozen solid, unit needs new control, customer does not want repair at this time ; ordrng 1 W11172798 (Cntrl), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WALL OVEN
Model WOS51EC0HS20
Near Willoughby Hills, OH 44094
Dan
Job Details: 01/25/2024
"Customer complaint that oven is not heating, confirmed, ran diagnostics found f6e4(user interface to control state status) error code, disconnected and reconnected user interface , oven is working now, unit needs new user interface, part is out of stock so not scheduling return appointment ; ordrng 1 W11600370 (Ui)"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Windsor, OH 44099
Dan
Job Details: 01/25/2024
"Customer complaint that unit is not shutting off, found timer motor not running, timer motor is receiving 240vac, found connection loose, reconnected, timer motor started, op test good"
We serviced a
GE WASHER
Model GTW335ASN0WW
Near Andover, OH 44003
Dan
Job Details: 01/25/2024
"Customer complaint that unit is not starting, confirmed, found motor just humming, unit needs new motor, customer does not want repair; ordrng 1 WH49X25376 (Motor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID RANGE
Model n/a
Near Chagrin Falls, OH 44022
Joe O
Job Details: 01/24/2024
Cc: took unit apart to clean and harness came unplugged.Found screws in burner head rusted. Found burner head screws seized. Would need orifice holders, discontinued parts.Orifice holders show discontinued
We serviced a
MAYTAG DRYER
Model MGDB766FW0
Near Mentor, OH 44060
Dan
Job Details: 01/24/2024
"Customer complaint that drum os not turning, confirmed, motor is just humming, unit needs new motor; ordrng 1 279827 (Motor)"
We serviced a
ELECTROLUX FREEZER
Model GLFU2067FW2
Near Painesville, OH 44077
Jason N
Job Details: 01/24/2024
"Cc unit not cooling Plugged in unit, start relay starting compressor but compressor is just buzzing, relay overload then opens. Compressor is locked, will need replaced. Quoted customer repair cost. Customer declined repair, estimate only. ; ordrng 1 5304478809 (Compressor) and 1 WPW10143759 (Drier)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB02
Near Cleveland, OH 44110
Jason N
Job Details: 01/24/2024
"Checked low side system pressure, reading 12 in/hg vacuum. Added r600a charge until reading 0 psi, approx 7g. Good heat on discharge. Frost pattern traveling through lower coils on evaporator. Advised customer to allow several hours, up to 12 hrs for unit to regulate to proper temperatures in both sections. Op test good."
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Solon, OH 44139
Corina B
Job Details: 01/24/2024
"CC that the unit is flashing f5 and does not start. Confirmed. The latch is clicking. Will need a new latch. The washer was filled to the top advised Cust half a basket is a full load. Found the hot and cold are reversed, switched the lines. Customer needs to discuss with wife. ; used 1 W10810403 (LID LATCH) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Elyria, OH 44035
Marie V
Job Details: 01/24/2024
"Cc that the unit is not washing. Confirmed, ran dig motor not running and no heat. Replaced pump motor. No leaks. Ran calibration, heat back on. Op test ok"
We serviced a
WHIRLPOOL FREEZER UPRIGHT
Model WZF34X20DW04
Near Lorain, OH 44053
Angel
Job Details: 01/24/2024
"Cc that unit was not cooling at all but husband reseted unit snd it started working again and she wanted me to make sure everything was working fine. Customer explained to me that nothing was running but the lights in the unit and would cool but after husband reseted unit it it started functioning fine, took temps and they were at 7*. Since customer stated nothing was running but lights will order control box.; ordrng 1 W11580519 (Control box)"
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Lorain, OH 44052
Angel
Job Details: 01/24/2024
Cc that washer is mot washing or it turns off. Tested unit and found board will loose power and cut back on unit has good power will need main board replaced. ; ordrng 1 W11603811 (Control board)
We serviced a
WHIRLPOOL DRYER
Model WED5100HC3
Near Cleveland, OH 44111
Manny
Job Details: 01/24/2024
"Cc door not closing, verified and Door was miss-aligned, realigned door opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Bay Village, OH 44140
Angel
Job Details: 01/24/2024
"Replaced gearcase, clutch and slider ran calibration opt test good."
We serviced a
MAYTAG WASHER
Model MHW5100DW0
Near Rocky River, OH 44116
Angel
Job Details: 01/24/2024
Cc that unit had error code popping up. Verified and found f9e1 error code. Got to drain pump found drain pump clogged up. Cleaned it out tested unit opt test good.
We serviced a
MAYTAG WASHER
Model MHW5630HC2
Near Rocky River, OH 44116
Angel
Job Details: 01/24/2024
Replaced bellow opt test good.; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock