Service History 1170 | Freds Appliance

We serviced a

MVWB765FW1 MAYTAG

Model WASHER

Near Mentor, OH 44060

Brian B

Job Details: 05/02/2018

Found sheet stuck under agitator. Removed agitator. Agitator is warped on bottom. Will need new agitator. Office to order. Customer needs later appt if poss.; ordrng 1 W11161960 (AGITATOR )

We serviced a

MHWE300VF0 Maytag

Model Washer

Near Mentor, OH 44060

Brian M

Job Details: 05/02/2018

Cc that unit is shaking and grinding Found inner tub loose Needs rear tub case and inner basket replaced ; ordrng 1 W10874745 (tub-outer) and 1 WPW10040480 (basket)

We serviced a

LGEF3043KFN Frigidaire

Model Range

Near Painesville, OH 44077

Corina B

Job Details: 05/02/2018

CC that the cooktop is cracked. The cooktop is crack from the front right burner to the back RT burner. ; ordrng 1 316531960 (maintop),

We serviced a

WTW57ESVW1 Whirlpool

Model Washer

Near Eastlake, OH 44095

Corina B

Job Details: 05/01/2018

Replaced pads. Optest ok. ; Job Cmpltd,

We serviced a

KUDG25SHBL1 Whirlpool

Model Dishwasher

Near Cleveland, OH 44113

Corey L.

Job Details: 05/01/2018

Installed new control panel, op test good; Job Cmpltd

We serviced a

WRF555SDFZ04 WHIRLPOOL

Model REFRIGERATOR

Near Walton Hills, OH 44146

Dan

Job Details: 05/01/2018

Customer complaint that unit is not dispensing water, confirmed found control not sending 120vac to dual valve, unit needs new control, customer has plastic water line connected to refrigerator, advised customer that this is a potential flood hazard and they should replace it with a copper water line ; ordrng 1 W11043763 (cntrl-elec)

We serviced a

WDTA50SAHZ0 WHIRLPOOL

Model DISHWASHER

Near Parma, OH 44130

Macaulay G.

Job Details: 05/01/2018

Found dishwasher working intermittent, found loose plug. Made sure plug was seated, tested dishwasher, now working properly. Advised customer to install flat plug.; Job Cmpltd

We serviced a

GB2FHDXWB02 Whirlpool

Model Refrigerator

Near Wickliffe, OH 44092

Brian M

Job Details: 05/01/2018

cc that unit is not dropping in temp after compressor start relay was replaced Removed back panel in freezer section found no frost patternCalled Chad and was advised that the suction line lays inside the drain pan and rots out. High side leak Needs compressor and filter kit Customer does not want to repair at this time

We serviced a

AMANA REFRIGERATOR

Model ABB1921BRW00

Near Austinburg, OH 44010

Arthur V

Job Details: 05/01/2018

Found unit not defrosting. Heater and bi-metal check good. Needs jazz bd. Replaced jazz bd. And reset to code. Defrosted unit. Op test good. Unit started before i left laid down water mat and advised customer about checking for leaks ; used 1 WPW10503278 (MUST RETURN**CORE*CTRL BOARD) from stock, Job Cmpltd,

We serviced a

MAYTAG DISHWASHER

Model MDB6769PAW2

Near Mayfield Heights, OH 44124

Jeff M

Job Details: 05/01/2018

The ui is not responding and the control is not sending power the unit is getting 120vac ; ordrng 1 W10595568 (cntrl-elec) and 1 WPW10475771 (UI), schdld next appmnt for 5/4 FRI 8-12,

We serviced a

WHIRLPOOL WASHER

Model WTW8500DC4

Near Maple Heights, OH 44137

Jeff M

Job Details: 05/01/2018

The unit had a off balance code I cleared the code op tested.; Job Cmpltd,

We serviced a

WHIRLPOOL RANGE

Model WFG540H0ES1

Near Valley View, OH 44125

Jeff M

Job Details: 05/01/2018

Installed new part unit op tested good ; Job Cmpltd,

We serviced a

MAYTAG WASHER

Model MVWB765FC2

Near Seven Hills, OH 44131

Jeff M

Job Details: 05/01/2018

Customer wants a dryer reroute to get estimate only; ordrng 1 W10470674 (kit-exhst),

We serviced a

MFC2062FEZ01 Maytag

Model Refrigerator

Near Rocky River, OH 44116

Macaulay G.

Job Details: 05/01/2018

Customer complaint right side door gasket is torn, confirmed bottom left corner of right ff door gasket is torn see pic, had customer put gasket into hot water for 15 min to make gasket pliable, installed new gasket, advised customer to make sure to open the right door before closing the left door, op test good

We serviced a

KUDS30IVBL4 KITCHENAID

Model DISHWASHER

Near Highland Heights, OH 44143

Brian B

Job Details: 05/01/2018

Found pump making noise. Removed pump top and cleaned out chopper. Ran test cycle. Op test ok.; Job Cmpltd

We serviced a

WHIRLPOOL RANGE

Model WFE540H0AS1

Near Madison, OH 44057

Arthur V

Job Details: 05/01/2018

Found bake element open and needs replaced. ; ordrng 1 W10779716 (elmnt-bake), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, schdld next appmnt for 5/3 THU !,

We serviced a

MAYTAG RANGE

Model MGRH752BDQ

Near Burton, OH 44021

Robert A.

Job Details: 05/01/2018

Tested both ignitors, both pulling 3amps, good, found when broil is pressed control not accepting comand, will need controlCust to replaceOnly available in black; ordrng 1 5701M754 (CONTROL289.95), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,

We serviced a

WHIRLPOOL DRYER

Model WGD7300XW0

Near Mantua, OH 44255

Robert A.

Job Details: 05/01/2018

Found belt and pully off blower, reinstalled pully and belt, op test ok; Job Cmpltd

We serviced a

MVWB835DW1 WHIRLPOOL

Model WASHER

Near Brecksville, OH 44141

Dan

Job Details: 05/01/2018

, Customer complaint that unit is not spinning out clothes and bouncing all over the place, ran diagnostics found f0e5(off balance) and f0e3(over loaded)error codes, found suspension rod had fallen off, no damaged suspension rod or mount reinstalled,ran drain and spin cycle with wet load, unit spun out to barely damp, op test good, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent ; Job Cmpltd

We serviced a

WHIRLPOOL REFRIGERATOR

Model WSF26C2EXF01

Near Brimfield Township, OH 44240

Robert A.

Job Details: 05/01/2018

Found comp and fans not running, cycled power, comp and fans running, unit starting to cool, cust to watch, op test ok; , Job Cmpltd,

We serviced a

MEDB765FW0 MAYTAG

Model DRYER

Near North Ridgeville, OH 44039

Macaulay G.

Job Details: 05/01/2018

Found that vent may be clogged. Dryer itself is operating properly. All functions check ok.; Job Cmpltd

We serviced a

NTW4605EW0 AMANA

Model WASHER

Near Cleveland, OH 44102

Chad P.

Job Details: 05/01/2018

Found unit only runs drains pump. Pressed and held cancel button. Unit stopped drain pump and unlocked controls. Likely suds lock. Ran calibration and service mode. Unit is back to working correctly. Advised Cust on how to hold cancel to unlock unit is issues return. ; Job Cmpltd

We serviced a

MAYTAG WASHER

Model MVWC415EW0

Near Streetsboro, OH 44241

Robert A.

Job Details: 05/01/2018

Ran diognastics, no codes, ran recal cycle, checked under unit, found guard half off, reset guard, ran rinse and spin, good, op test ok; Job Cmpltd,

We serviced a

GDT550HGD1BB GE

Model Dishwasher

Near Wickliffe, OH 44092

Brian M

Job Details: 05/01/2018

Installed conduit and seal Both upper and lower arms moving as should OP TEST OK ;

We serviced a

EI28BS56IS5 Electrolux

Model Refrigerator

Near Bay Village, OH 44140

Corey L.

Job Details: 05/01/2018

ustomer complaint ice maker not working after a month long vacation, temp in frz -9 and ff 38, found service pointer RF1001 that fits the description, unit needs kit from pointer, part to be shipped, part# 5303918496

We serviced a

MDB8601AWB Maytag

Model Dishwasher

Near Cleveland Heights, OH 44121

Robert A.

Job Details: 05/01/2018

Replaced the latch. Optest ok

We serviced a

MHW3505FW1 MAYTAG

Model WASHER

Near North Royalton, OH 44133

Dan

Job Details: 05/01/2018

Customer complaint that unit is not spinning clothes out, ran diagnostics found f8e3(overflow condition) error code, unit passed test for error code shown, unit spins, unit fills to appropriately level, unit drains, unable to duplicate the problem, unit is operating as designed, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent ; Job Cmpltd

We serviced a

LGHT2137NF3 FRIGIDAIRE

Model REFRIGERATOR

Near Elyria, OH 44035

Macaulay G.

Job Details: 05/01/2018

Found refrigerator not cooling, has locked rotor in compressor. Tried new start device, but failed. Office to order compressor.; ordrng 1 240550945 (COMPRESSOR ),

We serviced a

106.55606400 KENMORE

Model REFRIGERATOR

Near Strongsville, OH 44136

Chad P.

Job Details: 05/01/2018

Unit well about 0. All fans and comp running. Found evap only partly frosted. Low side leak. Will need evap and drier replaced. Cust will be thinking on repair

We serviced a

MEDC215EW1 MAYTAG

Model DRYER

Near MIDDLEBRG HTS, OH 44130

Chad P.

Job Details: 05/01/2018

Found unit only has 120 on power supply. Found fuse open. Advised Cust to replace. Op test ok. ; Job Cmpltd

We serviced a

GB2FHDXWB02 Whirlpool

Model Refrigerator

Near Wickliffe, OH 44092

Holly Butcher

Job Details: 05/01/2018

Cc that unit is not running Found fans running and lights on but compressor not running Used compressor tool and compressor fired up Needs start relay replaced Used from T/S to replaced Freezer was making cold before I left ; used 1 8201786 (STARTER7155)

We serviced a

MDBH945AWW1 MAYTAG

Model DISHWASHER

Near Avon Lake, OH 44012

Brian B

Job Details: 05/01/2018

Replaced panel and latch assembly. Ran test cycle. Op test ok.; Job Cmpltd

We serviced a

JDS1750ES0 Jenn-Air

Model Range

Near Avon Lake, OH 44012

Corey L.

Job Details: 05/01/2018

Customer complaint of an error code, ran diagnostics found f8e0 cooling fan, f2e1 stuck key, cleared codes, unit flashes f8e0 when bake or broil cycle started, reset the control, started 350 bake cycle, unit heated to 225 and cooling fan kicked on around 250-275 the unit canceled cycle and flashed f8e0, board is sending 5vdc to hall sensor, Hall effect sensor failing, unit needs new fan assembly; ordrng 1 W11107275 (FAN ASSEMBLY )

We serviced a

MRT311FFFH00 Maytag

Model Refrigerator

Near Cleveland Heights, OH 44118

Corina B

Job Details: 05/01/2018

CC that the unit is freezing food. Found the top shelf is to high where a gallon of milk can not fit, plus the shelf is over packed with food. Advised cust to lower the top shelf to fit a gallon of milk and not to overpack with food. Took pic. Optest ok. ; Job Cmpltd

We serviced a

WDT720PADW2 Whirlpool

Model Dishwasher

Near Cleveland, OH 44118

Corina B

Job Details: 05/01/2018

CC that f2e2 is on UI. F2e2 no response from UI. Disconnected the ul. Plugged unit back in, Did not turn drain pump on. Will need a new control. called TG to order part. ; ordrng 1 W10854231 (cntrl-elec 15609), used 1 SHIPPING (SHIPPING AND HANDLING)

We serviced a

KRFC704FPS00 KITCHENAID

Model REFRIGERATOR

Near North Olmsted, OH 44070

Brian B

Job Details: 05/01/2018

Checked temps. Room temp in both compartments. Plugged into wattmeter 107 Watts. Called whirl TL, Robert, 7721885659. Entered diag , step 38. Ramped compressor up to 100%. Wattage at 107. Robert said wattage should be at 144 and then drop back slightly. Also, no heat coming from condensor coil. He said this wattage indicates. Faulty compressor. Will need new compressor and correct drier. Cannot use a dye drier. Will need tech with lock ring kit as compressor can be overheated with soldering.; ordrng 1 W11025999 (COMPRESSOR) and 1 W11109499 (DRIER NO DYE)

We serviced a

WGD4815EW1 WHIRLPOOL

Model DRYER

Near Middleburg Heights, OH 44130

Chad P.

Job Details: 05/01/2018

Adjusted pulley as it was making a slight knocking noise. Adjusted venting. Op test ok. Handle is broken. Needs replaced. Cust can install. No need to return. ; ordrng 1 W10861225 (HANDLE)

We serviced a

MDB4949SDZ WHIRLPOOL

Model DISHWASHER

Near North Ridgeville, OH 44039

Macaulay G.

Job Details: 05/01/2018

Water pressure when running is checking ok. Customer complaint is that dishes still have soap on them after wash is finished. They use gel. Advised to try the pods and to run hot water at sick prior to starting dishwasher.; Job Cmpltd

We serviced a

MFT2776FEZ00 MAYTAG

Model REFRIGERATOR

Near North Ridgeville, OH 44039

Macaulay G.

Job Details: 05/01/2018

All tests passed in diagnostics. Called whirlpool tech line and spoke with JC. He said that if test 1 and 38 had already passed, to run test 4 to check that the three way valve is going to the correct position. Test 4 passed ok. He instructed that if it passed, to replace the fresh food defrost thermistor with part number W10902214. Replaced thermistor from truck stock. Followed exact installation instructions. All tested ok.; used 1 W10902214 (THERMISTOR)

We serviced a

WFW87HEDW1 WASHER

Model WHIRLPOOL

Near Parma, OH 44134

Dan

Job Details: 05/01/2018

Customer complaint that unit is leaking, ran test cycle, found unit leaking from air vent, ordering air vent; ordrng 1 W11183219 (VENT)

We serviced a

KRFC300ESS01 KITCHENAID

Model REFRIGERATOR

Near Parma Heights, OH 44130

Dan

Job Details: 05/01/2018

Customer complaint of popping sound when right door is opened, sound is coming from door hinge and closer, ordering door hinge and closer; ordrng 1 W10917988 (hinge-door) and 1 WP12028505AP (ref dr closer cam)

We serviced a

KDHE404DSS0 Kitchenaid

Model Dishwasher

Near Chesterland, OH 44026

Brian M

Job Details: 05/01/2018

Cc that unit does not clean Ran Diagnostics was a error for long drain Found filter basket full off debri Ran diagnostics test cycle Upper and lower arms are not spinning and drain pump is humming loudly needs sump assy and drain pump and control ; ordrng 1 W10866116 (cntrl-elec) and 1 WPW10531320 (pump-drain) and 1 WPW10554963 (pump&motor),

We serviced a

WHIRLPOOL REFRIGERATOR

Model ET1FTTXKQ03

Near Parma, OH 44134

Jeff M

Job Details: 05/01/2018

The drain was frozen. I steamed the drain and added a wire to the heating element unit op tested good ; Job Cmpltd,

We serviced a

FRQE7000LW0 Fridgidaire

Model Dryer

Near Avon Lake, OH 44012

Corey L.

Job Details: 05/01/2018

ustomer complaint dryer not heating, started normal cycle on high heat with two damp towels, confirmed no heat, power to unit is good, found heating element open, customer has foil style vent, advised customer foil vent is a fire hazard and to replace foil style vent with a semi solid or solid rigid metal vent; ordrng 1 137114000 (heater)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325FDAB01

Near Garfield Heights, OH 44105

Jeff M

Job Details: 05/01/2018

Installed new part unit op tested good ; Job Cmpltd,

We serviced a

WHIRLPOOL DRYER GAS

Model WGD4800XQ4

Near Richmond Heights, OH 44143

Jeff M

Job Details: 05/01/2018

The unit was loud b/c the vent came off unit op tested good ; Job Cmpltd,

We serviced a

WTW5640XW2 Whirlpool

Model Washer

Near Cleveland, OH 44113

Corina B

Job Details: 05/01/2018

C that the unit does not spin and the unit makes a weird noise at the beginning. Found the cam was loose. Tighten the cam used loctite on the bolt. Ran a rinse and spin with towels. The actuator can not find home position. Will need an actuator. Used t/s yesterday. Called TG to order part; ordrng 1 WPW10006355 (actuator 57.13)

We serviced a

JEM25DM4BB GE

Model Microwave

Near Cleveland, OH 44102

Robert A.

Job Details: 05/01/2018

CC that the fan turns on when opening the door. Found a relay stuck open on the control board. Will need a new control. Unit is heating. Cust does not want to repair.

We serviced a

WHIRLPOOL REFRIGERATOR

Model ARB1917CB

Near Independence, OH 44131

Jeff M

Job Details: 05/01/2018

The center rail is broken. It is allowing the drawers to hang lower causing the deli tray not to shut; ordrng 1 WPW10671238 (CENTER RAIL), schdld next appmnt for 5/3 THU 12-5,

We serviced a

MVWB835DW3 MAYTAG

Model WASHER

Near Parma Heights, OH 44130

Dan

Job Details: 05/01/2018

Customer complaint that unit is making a loud clicking noise during agitation, started normal wash cycle, unit filled and advanced to wash cycle, clicking noise is coming from motor gearcase assembly, unable to isolate, unit needs new gearcase, motor, clutch and rotor, customer has unit plugged into ungrounded outlet with 2-3 prong adapter, advised customer to have an electrician install a grounded outlet ; ordrng 1 W10754448 (clutch) and 1 W10811956 (drum assy) and 1 W10915700 (stator) and 1 W10915701 (rotor)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Willoughby Hills, OH 44092

Jeff M

Job Details: 05/01/2018

The dispenser is leaking rinse aid. And the control is not sending power ; ordrng 1 W10861000 (DISPENCER ) and 1 W11131683 (CONTROL ), schdld next appmnt for 5/3 THU 8-12,

We serviced a

KUDS01DJSB0 KITCHENAID

Model DISHWASHER

Near Avon, OH 44011

Macaulay G.

Job Details: 05/01/2018

Soap dispenser not always opening during cycle. Marcone advises to order rinse aid sensor as well. Also, sump motor not applying enough pressure to clean dishes. Office to order soap dispenser, rinse aid sensor, and sump assembly.; ordrng 1 W10782773 (pump&motor) and 1 WP8533381 (sensor) and 1 WP8558129 (dispenser)

Near Willoughby Hills, OH 44092

Jeff M

Job Details: 05/01/2018

We serviced a

WRF989SDAM02 KITCHENAID

Model REFRIGERATOR

Near Olmsted Township, OH 44138

Chad P.

Job Details: 05/01/2018

Defrosted evap and installed fan, harness and support. Op test ok. Advised to allow 24 hrs for normal cooling to resume. ; Job Cmpltd

We serviced a

WHIRLPOOL WASHER

Model WTW8040DW2

Near Painesville Township, OH 44077

Arthur V

Job Details: 05/01/2018

Customer getting 2 error code. F0e3. And f2e1. First code is for a overload condition and the second code is a UI stuck button. Performed UI button test passed. Cleared codes and ran a spin cycle all function normal. Control not always responsive. Order control ; ordrng 1 W10812421 (cntrl-elec), schdld next appmnt for 5/4 FRI 12-5,

We serviced a

KUDL03FVSS0 KITCHENAID

Model DISHWASHER

Near Westlake, OH 44145

Brian B

Job Details: 05/01/2018

Replaced drain hose, inlet valve, wash arm and support. Ran test cycle. Op test ok.; Job Cmpltd

We serviced a

MAYTAG WASHER

Model MVWB835DW1

Near Perry Township, OH 44081

Arthur V

Job Details: 05/01/2018

Ran diagnostics f6e2 error no communication between control and UI. Needs control And console ; ordrng 1 W10861510 (console) and 1 W11024149 (CONTROL ), schdld next appmnt for 5/4 FRI !,

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Mentor, OH 44060

Arthur V

Job Details: 05/01/2018

Customer complaint water on hot setting not hot enough. Customer is getting 78 deg in tub on hot setting. Temp at customer faucet is 96 deg after running for awhile. Showed cust in manual where they discuss water temperatures. Some cold water is added to the hot cycle for energy savings. Advised cust to increase hot water temp at the tank since 96 is not very hot to begin with .ran a recalibration cycle. Op test good. Gave cust wlp consumer help line number; Job Cmpltd,

We serviced a

MAYTAG WASHER

Model MVWB835DW2

Near Mentor, OH 44060

Arthur V

Job Details: 05/01/2018

Cust getting 2 error codes. F9e2 water ring detected or pump drive system error. Also getting a F7E9 locked rotor error. Ran test cycle after clearing codes. Unit passed. Unit is draining properly and mechanically is good. Advised customer about how to load washer (leaving center open and stacking clothes around the wash plate) customer unhappy with how unit washes and does not believe loading has anything to do with it. No error codes came back. Ran a load calibration cycle per techsheet. Unit is working as designed. Gave customer the phone number to wlp consumer line. ; Job Cmpltd,

We serviced a

MAYTAG WASHER

Model MVWB835DW2

Near Mentor, OH 44060

Arthur V

Job Details: 05/01/2018

We serviced a

WHIRLPOOL REFRIGERATOR

Model WSF26C2EXF01

Near Brimfield Township, OH 44240

Robert A.

Job Details: 05/01/2018

Found comp and fans not running, cycled power, comp and fans running, unit starting to cool, cust to watch, op test ok; Job Cmpltd,

We serviced a

MAYTAG WASHER

Model MVWC415EW0

Near Streetsboro, OH 44241

Robert A.

Job Details: 05/01/2018

Ran diagnostics, no codes, ran recal cycle, checked under unit, found guard half off, reset guard, ran rinse and spin, good, op test ok; Job Cmpltd,

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHS2611PFEA

Near Aurora, OH 44202

Robert A.

Job Details: 05/01/2018

Found evap drain frozen/clogged, cleared, op test okDroor bin in ff broken, needs bin, cust to install; ordrng 1 240323001 (BIN),

We serviced a

MAYTAG WASHER

Model MVWB835DW3

Near Chagrin Falls, OH 44023

Robert A.

Job Details: 05/01/2018

Ran diognostic no codes, ran test 51, all passed, ran spin cycle, good, tighten rotor, cluck and stator, ran again, good, op test ok; Job Cmpltd,

We serviced a

MAYTAG DISHWASHER

Model MDB4949SDH2

Near Chagrin Falls, OH 44022

Robert A.

Job Details: 05/01/2018

Installed sump asm, ran diagnostic cycle, op test ok; Job Cmpltd,

We serviced a

WDF330PAHB1 WHIRLPOOL

Model DISHWASHER

Near Parma, OH 44129

Dan

Job Details: 05/01/2018

Customer complaint that unit is leaking, found unit leaning forward, leveled unit, no leaks found, unit is operating as designed ; Job Cmpltd

We serviced a

FFHB2740PPAA FRIGIDAIRE

Model REFRIGERATOR

Near Elyria, OH 44035

Macaulay G.

Job Details: 05/01/2018

Replaced ice maker and cover. Tested refrigerator. Refrigerator is operating properly.; Job Cmpltd

We serviced a

GLWN2800D1WS GE

Model WASHER

Near Lorain, OH 44053

Macaulay G.

Job Details: 05/01/2018

Found blockage in drain pump. Cleared blockage, ran washer. Washer is operating properly.; Job Cmpltd

We serviced a

WED4815EW1 WHIRLPOOL

Model DRYER

Near Olmsted Falls, OH 44138

Chad P.

Job Details: 05/01/2018

Found venting restricted. Advised to have venting cleaned. Unit is heating okay. ; Job Cmpltd

We serviced a

WTW7040DW0 Whirlpool

Model Washer

Near Chagrin Falls, OH 44023

Brian M

Job Details: 05/01/2018

Installed pump ran auto test and calibration test OP TEST OK ;

We serviced a

FRT21IS6BBP Frigidaire

Model Refrigerator

Near Westlake, OH 44145

Corey L.

Job Details: 05/01/2018

Customer complaint fridge or freezer not cooling, temp in frz 57 degrees and 60 in ff section, evap fan and condenser fans are running, compressor is running, found ice build up on solder joint of evap high side, tapped the system and found unit in a vacuum, added refrigerant and frost pattern improved, there is a leak in the evap, unit needs evap replaced 5303918274, ; used 1 TJ90BPV31 (BULLET PIERCING VALVE)

We serviced a

KDRP407HSS4 Kitchenaid

Model Range

Near Cleveland, OH 44102

Corina B

Job Details: 05/01/2018

CC that the oven is not heating. Cust just did a cleaning and the oven turn off. Found the thermostat is open. Call TG to order part. ; ordrng 1 WP9759243 (thrmst-fix 5783)

We serviced a

KDTM354DSS5 Kitchenaid

Model Dishwasher

Near Cleveland, OH 44102

Corina B

Job Details: 05/01/2018

CC that the dw is not putting water into the unit. Found the wires to the water valve were not connected. Wired the connection. Optest ok.

We serviced a

ARB2107AB WHIRLPOOL

Model REFRIGERATOR

Near WARRENSVL HTS, OH 44122

Chad P.

Job Details: 05/01/2018

Found unit not defrosting. Advanced timer into defrost. No power to heater. Bi metal open. Needs replaced. ; ordrng 1 WP10442411 (BI METAL)

We serviced a

WTW4816FW2 WHIRLPOOL

Model WASHER

Near Brooklyn, OH 44144

Dan

Job Details: 05/01/2018

Customer complaint that unit is not working, ran diagnostics no error codes found, ran manual test cycle, all components are working, unit is operating as designed ; Job Cmpltd

We serviced a

MRT118FFFH01 MAYTAG

Model REFRIGERATOR

Near Bedford, OH 44146

Dan

Job Details: 05/01/2018

Customer complaint of vibration noise, compressor, condenser fan and evaporator fan are running, no unusual noises heard, unit is operating as designed ; Job Cmpltd

We serviced a

MVWX655DW1 MAYTAG

Model WASHER

Near Elyria, OH 44074

Macaulay G.

Job Details: 05/01/2018

Replaced main control board. Ran calibration cycle and automatic test cycles. All tested ok. No errors. ; Job Cmpltd

We serviced a

MDB7749SBM2 MAYTAG

Model DISHWASHER

Near North Olmsted, OH 44070

Brian B

Job Details: 05/01/2018

Replaced sump, control, panel, dispenser and stop clips on upper rack. Ran test cycle. Op test ok.; Job Cmpltd

We serviced a

MVWC360AW0 Maytag

Model Washer

Near Fairview Park, OH 44126

Corey L.

Job Details: 05/01/2018

Customer complaint unit doing weird things in rinse cycle, ran diagnostics, found F0e2 over suds, and F2e1 stuck key, cleared codes, customer stated she is using two detergent pods most of the time, I explained why using too much soap is a bad thing, only need 1-2 tbsp of a HE detergent, unit is operating as designed; Job Cmpltd

We serviced a

DG312 Maytag

Model Dryer

Near Cleveland, OH 44109

Corina B

Job Details: 05/01/2018

CC that the unit will not heat. Customer has foil style vent advised the customer that it’s a potential fire hazard to replace with a semi rigid or rigid vent. Found the ignitor is open, has 120 volts going to the ignitor. Replaced ignitor from t/s. Optest ok. ; used 1 279311 (IGNITOR 4242)

We serviced a

WDF520PADM0 WHIRLPOOL

Model DISHWASHER

Near South Euclid, OH 44121

Chad P.

Job Details: 05/01/2018

Installed drain hose. Op test ok. ; Job Cmpltd,

We serviced a

WGD6400SW0 WHIRLPOOL

Model DRYER

Near Brook Park, OH 44142

Dan

Job Details: 05/01/2018

Customer complaint of loud noise, confirmed, noise is coming from idler pulley, unit needs new idler pulley; ordrng 1 8547174V (pulley-idr)

We serviced a

MVWC565FW1 Maytag

Model Washer

Near Lyndhurst, OH 44124

Brian M

Job Details: 05/01/2018

Cc that unit is snagging the towels and hard to start machine Found a hook In there dryer causing the snagging did not remove just pointed it out to customer Ran diagnostics found error F1E1 F1E2Main control fault, motor control fault Can not duplicate issue Pre Id control board If hard start continues ; Job Cmpltd

We serviced a

KRFC704FPS00 KITCHENAID

Model REFRIGERATOR

Near North Olmsted, OH 44070

Dan

Job Details: 05/01/2018

Installed all parts, compressor started, op test good ; Job Cmpltd

We serviced a

LDE8414ACE WHIRLPOOL

Model DRYER

Near North Olmsted, OH 44070

Dan

Job Details: 05/01/2018

Installed new blower wheel, op test good ; Job Cmpltd

We serviced a

MVWB835DW3 Maytag

Model Washer

Near WILOUGHBY HLS, OH 44094

Corina B

Job Details: 05/01/2018

CC that an error codes LF came up. Ran diag f3e2 inlet water temp F8e1 long fill. Found the water valve is open. Will need a new valve.; ordrng 1 W11172234 (VALVE )

We serviced a

LFHB2741PFBA FRIGIDIARE

Model REFRIGERATOR

Near North Olmsted, OH 44070

Dan

Job Details: 05/01/2018

Installed new ice box seal kit, op test good ; Job Cmpltd

We serviced a

AMV2307PFS WHIRLPOOL

Model MICROWAVE

Near North Ridgeville, OH 44039

Macaulay G.

Job Details: 05/01/2018

Found some keys on keypad not working. Office to order front panel.; ordrng 1 W10918931 (panl-cntrl)

We serviced a

WDF320PADB2 WHIRLPOOL

Model DISHWASHER

Near Berea, OH 44017

Macaulay G.

Job Details: 05/01/2018

Dishwasher not advancing through cycle after filling. Found control board sending voltage to sump but motor not pumping. Customer does not want to repair.

We serviced a

WTW8900BC0 WHIRLPOOL

Model WASHER

Near Westlake, OH 44145

Macaulay G.

Job Details: 05/01/2018

Replaced washer bearing kit and washplate. Tested washer. Washer is operating properly.; Job Cmpltd

We serviced a

KDTE104EBL1 KITCHENAID

Model DISHWASHER

Near Elyria, OH 44035

Macaulay G.

Job Details: 05/01/2018

Unit fills with water but does not wash. Voltage to sump is 120 vac. Sump motor not engaging. Replaced sump and motor assembly from truck stock. Tested ok. No leaks.; used 1 WPW10605057 (PUMP AND MOTOR ASSY) from stock, Job Cmpltd

We serviced a

WDF550SAAS WHIRLPOOL

Model DISHWASHER

Near Parma, OH 44130

Chad P.

Job Details: 05/01/2018

Installed parts listed. Op test no good. Unit will now go into diagnostics but still will not energize the components. Found latch not striking neutral door switch. Switches both check good. Needs latch assy replaced. ; ordrng 1 WPW10567588 (LATCH

We serviced a

MVWC565FW1 MAYTAG

Model WASHER

Near Strongsville, OH 44136

Chad P.

Job Details: 05/01/2018

Found unit will not run service mode. Ran drain spin. No op. and shifter doing nothing. Motor and wiring checks good. No power to motor. Shifter fault stored. Needs shifter and control replaced. ; ordrng 1 W10913953 (SHIFTER) and 1 W11162438 (CONTROL)

We serviced a

MVWC565FW0 MAYTAG

Model WASHER

Near Strongsville, OH 44149

Chad P.

Job Details: 05/01/2018

Found coin binding agitator. Removed and ran calibration and service test mode. Op test ok. ; Job Cmpltd

We serviced a

JIC4536XB00 JENN-AIR

Model COOK TOP

Near North Royalton, OH 44133

Chad P.

Job Details: 05/01/2018

Installed control and programmed. ; Job Cmpltd

We serviced a

MHW7000XG1 MAYTAG

Model WASHER

Near Avon Lake, OH 44012

Brian B

Job Details: 05/01/2018

Replaced drain pump. Ran test cycle. Op test ok.; Job Cmpltd

We serviced a

WMH32517AB2 WHIRLPOOL

Model MICRO OVEN

Near Avon Lake, OH 44012

Brian B

Job Details: 05/01/2018

found intermittant interlocks. Replaced interlocks from t/s. Tested unit. Op test ok.; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS)

We serviced a

KSF26C7XYY00 KITCHENAID

Model REFRIGERATOR

Near Avon Lake, OH 44012

Brian B

Job Details: 05/01/2018

Removed Freon, Replaced evap and dye filter. Pulled vacuum to 30”, held, recharge 5.3 oz Freon. Ran diag step 4, monitored pressures. Closed system, op test ok.; Job Cmpltd

We serviced a

MBF2258FEZ01 Maytag

Model Refrigerator

Near Chesterland, OH 44026

Brian M

Job Details: 04/30/2018

Cc that unit is dripping water on bottom of freezer Found ice build up on freezer floor and drip pan full of ice Needs drain tube replaced per Special Project S38253Used drain tube from T/SOP TEST OK ; used 1 W10619951 (TUBE-DRAIN)

We serviced a

WEE745H0FS1 Whirlpool

Model Range

Near Solon, OH 44139

Gabriel P

Job Details: 04/30/2018

nstall listed parts Control panel was damage on arrival Ordering anotherOP TEST No good upon plugging the stove back in there was not 240 v coming from outlet to the stove Needs an electrician to verify power then reschedule Cc that unit will not level out .. chassis seems to be tweaked Making it not able to sit flush on both sides of counter ; ordrng 1 W10884503 (panl-cntrl),

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