Service History 1175 - Fred's Appliance

We serviced a

AGR6303MFS0 AMANA

Model RANGE

Near North Ridgeville, OH 44035

Paul H.

Job Details: 06/14/2017

Replaced spark module, tested by lighting surface burners, op test ok.; Job Cmpltd

We serviced a

PFS22MISBWW GE

Model REFRIGERATOR

Near Chardon, OH 44024

Jeff M

Job Details: 06/14/2017

Customer left the door open allowing frost to accumulate in the freezer section. Also the waterline was Dripping customer stated it was leaking so i move the fridge to check the waterline I found a small crack in the waterline allowing it to spray water out. Customer will have a plumber repair the waterline

We serviced a

GZ25FSRXYY WHIRLPOOL

Model REFRIGERATOR

Near Painesville Township, OH 44077

Jeff M

Job Details: 06/14/2017

The unit was not making ice. The unit was sending power too the icemaker. I installed the ts new part unit op tested good ; used 1 W10882923 (ICE MAKER ASSY) from stock, Job Cmpltd

We serviced a

MAYTAG REFRIGERATOR

Model MBF2258DEE00

Near Bedford, OH 44146

Tim G.

Job Details: 06/14/2017

nstalled new pantry drawer and icemaker. Cycled icemaker, op test good. ; Job Cmpltd,

We serviced a

MAYTAG WASHER

Model MVWB835DW1

Near Ravenna, OH 44266

Tim G.

Job Details: 06/14/2017

Customers complaint that the unit isnt washing well, not getting clothing completely wet, and no spinning out large items. Checked unit and found a stored F0E3 (overload) and F0E5 (off balance load). Checked the units suspension and found good. Per the tech sheet checked for something causing friction between the tub and basket and found basket to move freely. Tested the unit on the cycle the customer says isnt working correctly (bedding) and found the unit to fill about 3/4 full of water. Suggested to the customer that they load items evenly around the wash plate and not on top. Also suggested to the customer to use the deep clean cycle to help disolve all the detergent. Both errors are caused by off balance loads. Tech advised the customer to do like fabric loads to further issues. ; Job Cmpltd,

We serviced a

AER5735QAS AMANA

Model RANGE

Near Painesville Township, OH 44077

Jeff M

Job Details: 06/14/2017

A storm knocked the power out the oven did not turn back on when the power came on. I am plug the unit plugged it back in unit tested good

We serviced a

MVWC415EW MAYTAG

Model WASHER

Near Mentor, OH 44060

Jeff M

Job Details: 06/14/2017

I found the guard was rubbing against the pulley I had spacers unit tested good; Job Cmpltd,

We serviced a

JGS9900BDB JENNAIRE

Model RANGE

Near Concord Township, OH 44077

Jeff M

Job Details: 06/14/2017

Installed new part unit op tested good ; Job Cmpltd

We serviced a

KUDP230BWH0 KITCHENAID

Model DISHWASHER

Near Highland Heights, OH 44143

Jeff M

Job Details: 06/14/2017

Dishwasher was producing a lot of sides somebody put Dawn dish soap instead of dish washer soap. I added about a cup of milk started and you canceled the cycle if you times clean the dishwasher out to unit tested good.

We serviced a

MDB4949SDE3 MAYTAG

Model DISHWASHER

Near Cleveland Heights, OH 44121

Jeff M

Job Details: 06/14/2017

The unit was unlvl. I relvled the unit op tested good ; Job Cmpltd

We serviced a

WRX735SDBM00 WHIRLPOOL

Model REFRIGERATOR

Near MAYFIELD VILLAGE, OH 44143

Jeff M

Job Details: 06/14/2017

Their original complaint is the icemaker is not producing any ice unfortunately by the time I got there the bin was full of ice I cannot duplicate the issue most likely the icemaker was jammed; Job Cmpltd

We serviced a

GTS18GBRERWW GE

Model REFRIGERATOR

Near WARRENSVL HTS, OH 44122

Jeff M

Job Details: 06/14/2017

I found the unit was not defosting the Bi metal was open I replaced with the truck stock unit tested good; used 1 WR50X10010 (DEFROST THERMOSTAT) from stock

We serviced a

WDT780SAEM WHIRLPOOL

Model DISHWASHER

Near Bedford Heights, OH 44146

Jeff M

Job Details: 06/14/2017

Installed new part unit op tested good ; Job Cmpltd

Near Bedford, OH 44146

Tim G.

Job Details: 06/14/2017

Maytag refrigerator MBF2258DEE00, Installed new pantry drawer and icemaker. Cycled icemaker, op test good.

We serviced a

KSRJ25FXMS03 KITCHENAID

Model REFRIGERATOR

Near Strongsville, OH 44136

Paul H.

Job Details: 06/14/2017

Replaced valve and control, installed bulbs, lighting working in unit now, ice maker cycled but did not actuate valve assembly, continuously cycles, followed tech sheet and diagnosed optics, good, IM is noisy while cycling, has worn contacts, ordering ice maker; ordrng 1 WPW10300023 (icemaker)

We serviced a

KGRS505XSS03 KITCHENAID

Model RANGE

Near North Olmsted, OH 44070

Paul H.

Job Details: 06/14/2017

Old bake igniter shorting to chassis, Replaced bake igniter, ran preheat at 350, op test ok;

We serviced a

WSZ57L18DM00 WHIRLPOOL

Model REFRIGERATOR

Near Avon, OH 44011

Paul H.

Job Details: 06/14/2017

Replaced control, cycled on and displayed setting, op test ok.; Job Cmpltd,

We serviced a

WBSE3120B2WW GE

Model WASHER

Near Avon Lake, OH 44012

Paul H.

Job Details: 06/14/2017

Replaced transmission and trans nut, started test cycle, noise has vanished, op test ok; Job Cmpltd

We serviced a

GTWN7450D0WW GE

Model WASHER

Near Strongsville, OH 44149

Chad P.

Job Details: 06/14/2017

4, X4g86Deepwell socket doesnt fit. Spoke with a.b. Found tool but it will not fit as it is square. Advised to call techline. Techline: advised on socket. 1 5/16 thinwall deep well socket. Impact 6point. P/n. Wx05x10022 usa professional. 7342ht ; ordrng 1 WX05X10022 (impact socket 1/2 dr)

We serviced a

JJW2730WS02 WHIRLPOOL

Model WALL OVEN

Near North Royalton, OH 44133

Chad P.

Job Details: 06/14/2017

Found rack now failing. It is dislodging and popping up from the front and when its position is corrected it slips over front rework clips. Also, upper rack has lots of play left to right. Called rework number. Unit is in for product review. Tech removed rack. 7719249741; Job Cmpltd,

We serviced a

WMH53520CS5 WHIRLPOOL

Model MICROWAVE

Near Highland Heights, OH 44143

Corina B

Job Details: 06/14/2017

CC that the underneath light switch does not work. Removed bottom panel, checked to see if there was a pinch wire. Checked voltage from the light to the board 120v. The light does not turn on or off unless you loose or tighten the bulb. Will need a new control board. ; ordrng 1 W11100597 (CONTROL BOARD), schdld next appmnt for 6/20 TUE

We serviced a

WRS322FDAM04 WHIRLPOOL

Model REFRIGERATOR

Near Mentor, OH 44060

Corina B

Job Details: 06/14/2017

Replaced the lights. Optest ok.; Job Cmpltd,

We serviced a

MDB4949SDZ0 MAYTAG

Model DISHWASHER

Near MENTOR ON THE, OH 44060

Corina B

Job Details: 06/14/2017

CC that the middle wash arm gets stuck when washing and there is soap still on the dishes. Found the cust is using an off brand of detergent. Reattached the middle arm. Ran a normal cycle. The middle arm is moving freely. Advised cust to run hot water before starting the cycle and gave a sample of finish to try. Optest ok. ; Job Cmpltd

We serviced a

WTW5000DW1 WHIRLPOOL

Model WASHER

Near MENTOR ON THE, OH 44060

Corina B

Job Details: 06/14/2017

Replaced the gearcase and cam. Ran a calibration and drain and spin. Optest ok.; Job Cmpltd

We serviced a

WSF26C3EXW01 WHIRLPOOL

Model REFRIGERATOR

Near Eastlake, OH 44095

Corina B

Job Details: 06/14/2017

Replaced the door cams on ff and fz. Optest ok. ; Job Cmpltd,

We serviced a

ABB1921BRW00 AMANA

Model REFRIGERATOR

Near Cleveland, OH 44110

Corina B

Job Details: 06/14/2017

Replaced the door switch. Lights turn on. Optest ok.; Job Cmpltd

We serviced a

ED2KHAXVQ01 WHIRLPOOL

Model REFRIGERATOR

Near Waite Hill, OH 44094

Corina B

Job Details: 06/14/2017

Replaced the arm dispsr. Brought control back.dispensed ice, optest ok. ; Job Cmpltd,

We serviced a

KFIS29PBMS00 KITCHENAID

Model REFRIGERATOR

Near MIDDLEBRG HTS, OH 44130

Chris H.

Job Details: 06/14/2017

Customer complaint that unit is not cooling properly, frz temp at 15 ff temp at 56 , normal frost build up at top of evaps related to the old style ff evap, unit has discoloration on evap cover, tech broke ff evap cover during installation, unit needs a new style ff evap dye drier and compressor, spoke with gs ordering parts CFC JOB ALLOW EXTRA TIME DUAL EVAP CFC JOB ALLOW XTRA TIME ; ordrng 1 W10276644 (compressor) and 1 W10633627 (motor-evap) and 1 W10917531 (FF EVAP) and 1 WPW10501260 (cover-evap), schdld next appmnt for 6/19 MON

We serviced a

MVWC565FW0 MAYTAG

Model WASHER

Near Olmsted Falls, OH 44138

Chris H.

Job Details: 06/14/2017

Customer complaint that unit is vibrating all over, unit is in a trailer with weak floors, tech did absolute best to level unit, could hear cam getting caught, replaced cam from ts, no good threads on gearcase are stripped out,unit needs a new gearcase, spoke with gs ordering part ; ordrng 1 W10771760 (gearcase), used 1 W10721967 (PULLEY) from stock, schdld next appmnt for 6/19 MON

We serviced a

MDB7749SAM1 MAYTAG

Model DISHWASHER

Near Cleveland, OH 44111

Chris H.

Job Details: 06/14/2017

Customer complaint that units user interface is not always responding and start button blinks, found silver migration on ribbon cable that falls uner tsb# w10732429b contacted whirlpool techline to get sr number s25462 only covers part ref #7719284968, spoke with gs ordering part ; ordrng 1 W10811169 (panel-cntl SS), schdld next appmnt for 6/19 MON

We serviced a

MSD2542VEB01 MAYTAG

Model REFRIGERATOR

Near Parma, OH 44134

Chris H.

Job Details: 06/14/2017

Customer wanted water connected, someone has cut off connection on unit, connected lines using guess fitting, customer signed property damage waiver, advised plastic line is a flood hazard and should be replaced with a copper or steel braided line, customer also has bullet peircing valve instructed this should be replaced with a ball style valve, unit dispensed water icemaker mold filled no leaks found; used 1 2198677 (CONNECTOR 1/4"to1/4" John Gu) from stock, Job Cmpltd

We serviced a

WRF560SMYM05 WHIRLPOOL

Model REFRIGERATOR

Near Brook Park, OH 44142

Chris H.

Job Details: 06/14/2017

Customer complaint that unit is leaking out freezer, found evap drain tube clogged with debris, steamed out, op test good; Job Cmpltd

We serviced a

MGDB850YG3 MAYTAG

Model DRYER

Near North Olmsted, OH 44070

Chris H.

Job Details: 06/14/2017

started unit on high heat for 30 minutes, unit heats no strange or abnormal noises heard, unit operates as deaigned ; Job Cmpltd

We serviced a

MVWC415EW2 WHIRLPOOL

Model WASHER

Near Westlake, OH 44145

Chris H.

Job Details: 06/14/2017

Installed new gearcase, cam broke during removal, replaced from ts, op test good; used 1 W10721967 (PULLEY) from stock, Job Cmpltd

We serviced a

GI6SDRXXB03 WHIRLPOOL

Model REFRIGERATOR

Near Cleveland, OH 44111

Chris H.

Job Details: 06/14/2017

Installed new endcap, op test good; Job Cmpltd,

We serviced a

WDT720PADM2 WHIRLPOOL

Model DISHWASHER

Near Cleveland Heights, OH 44118

Chris H.

Job Details: 06/14/2017

Installed new user interface, op test good; Job Cmpltd

We serviced a

MVWX655DW1 MAYTAG

Model WASHER

Near Cleveland, OH 44120

Dan H

Job Details: 06/14/2017

Customer complaint that unit will not advance passed wash cycle, ran diagnostics found f7e5(shifter fault), f5e3(lod unlock fault), f5e2(lid lock fault, and f2e1(stuck key) error codes, lid lock tests good, unit needs new control per tech sheet; ordrng 1 W11116592 (CNTRL), schdld next appmnt for 6/19 MON

We serviced a

253.60502413 KENMORE

Model REFRIGERATOR

Near Cleveland, OH 44110

Dan H

Job Details: 06/14/2017

Customer complaint that fresh food section door gasket is falling off, confirmed, unable to reinstall gasket unit needs new fresh food section door gasket, ordrng 1 242193203 (GASKET)

We serviced a

WTW8000BW0 WHIRLPOOL

Model WASHER

Near Cleveland, OH 44108

Dan H

Job Details: 06/14/2017

Customer complaint that lid lock is broken, found lid lock physically broken, found lid hinges sprung, unit needs new lid lock and lid hinges; ordrng 1 WPW10305277 (HINGE LH) and 1 WPW10305278 (HINGE RH) and 1 WPW10619844 (LOCK ) schdld next appmnt for 6/16 FR

We serviced a

WRT311FZDM00 WHIRLPOOL

Model REFRIGERATOR

Near Cleveland, OH 44123

Dan H

Job Details: 06/14/2017

Recovered refrigerant, installed compressor , evaporator,and filter drier, brought system into a 28" vacuum, watched 15 minutes, no change on gauges, recharged unit with 4oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; used 1 WPW10143759 (DRIER) from stock, Job Cmpltd

We serviced a

RTW4516FW0 ROPER

Model WASHER

Near Cleveland, OH 44120

Dan H

Job Details: 06/14/2017

Customer complaint that unit will not stop spinning, unit unplugged when tech arrived, plugged unit in, drain pump started, drain pump finished pumping out, unit did not start spinning, ran diagnostics found f8e1(long/no fill error code, found drain hose laying on floor, cooredcted drain hose, op test good ; Job Cmpltd,

We serviced a

ED5KVEXVB00 WHIRLPOOL

Model REFRIGERATOR

Near Cleveland, OH 44120

Dan H

Job Details: 06/14/2017

Customer complaint that unit is not making ice, ice bin full when texh arrived, cycled ice maker, ice maker ejected ice, ice maker filled, unit is operating as designed ; Job Cmpltd

We serviced a

WRT311FZDW00 WHIRLPOOL

Model REFRIGERATOR

Near Cleveland, OH 44109

Dan H

Job Details: 06/14/2017

Customer complaint that fresh food section is not cooling, fresh food section temperature at 73 degrees, freezer section temperature at 0 degrees, evaporator fan is running, good frost pattern on evaporator, condenser fan and compressor are running, found air channels to fresh food section iced over, cleared air channels, found piece of plastic bag lodged in air channel, removed, good air flow to fresh food section now, door gaskets are sealing, no air leaks found in cabinet, unit is operating as designed ; Job Cmpltd

We serviced a

GTS22JCPCRWW GE

Model REFRIGERATOR

Near Cleveland, OH 44102

Dan H

Job Details: 06/14/2017

Installed new fill cup, op test good ; Job Cmpltd

We serviced a

WFE515S0ES0 WHIRLPOOL

Model RANGE

Near Cleveland, OH 44102

Dan H

Job Details: 06/14/2017

Customer complaint that left front element and right front element are not working, left front element is working properly, right front is not working, found element disconnected, connected element, op test good ; Job Cmpltd,

Near Cleveland, OH 44110

Dan H

Job Details: 06/14/2017

MVWX655DW1

We serviced a

MAYTAG WASHER

Model MVWB835DW0

Near Painesville, OH 44077

Arthur V

Job Details: 06/13/2017

Replaced suspension rods. Op test good ---; Job Cmpltd,

We serviced a

AMANA WASHER

Model NTW4610YQ0

Near Madison Township, OH 44057

Arthur V

Job Details: 06/13/2017

Cust complaint unit goes off balance easily-- found tub ring damaged and needs replaced. Ran diagnostics and found 1 error code f0e5. Off balance load detected. Cycled in drain and spin with no load--Test good. Tested with a load ---no good. Unit going into spin with basket wobbling greatly. Needs gearcase ,suspension and tub ring est= 79.95 sc--- 180.00 labor---- 405.51 parts and shipping--- total est = 712.04. Parts needed are 1-wpw10215108, and 1- w10771759 And 1- w10780048. Cust does not want repaired. ; , Job Cmpltd,

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC503ESS00

Near Thompson, OH 44086

Arthur V

Job Details: 06/13/2017

Found ice maker full of ice but not cycling--- called techline chris--all ice maker checks good. When ice maker cycled cubes wete not well formed and they were not completly frozen----Found mullion strip hot to the touch. Chris told me to get accurate temp in freezer and if below 16 deg order ice maker. Checked condensor fan motor. Checks good and the condenser is clean- let unit cycle with temp probe inside ----got down to 11 deg. Order ice maker. ; ordrng 1 W10873791 (icemaker), schdld next appmnt for 6/19 MON !,

We serviced a

MAYTAG WASHER

Model MVWB450WQ2

Near Madison Township, OH 44057

Arthur V

Job Details: 06/13/2017

Found unit leaking from detergent disp. Needs dispensers and water valve. ; ordrng 1 WPW10172154 (dispenser) and 1 WPW10187307 (dispenser) and 1 WPW10326913 (valve), schdld next appmnt for 6/19 MON !,

We serviced a

KITCHENAID RANGE

Model KFGG500ESS1

Near Concord Township, OH 44077

Robert A.

Job Details: 06/13/2017

Found stem receiver in knobs bent, causing knobs to set crooked on valve stems, needs knobs Cust to install; ordrng 5 W11030413 (KNOB)s job compltd

We serviced a

WHIRLPOOL WASHER

Model WTW6200SW0

Near WILOUGHBY HLS, OH 44092

Robert A.

Job Details: 06/13/2017

Basket spins free, leveled unit, ran diagnostics, no codes, watched cycle, good, ran spin cycle, ng, off bal, found bal ring leaking, suspension weak, needs basket and suspension; ordrng 1 W10820048 (SUSPENSION) and 1 WPW10321522 (BASKET), schdld next appmnt for 6/16 FRI ! [**],

We serviced a

WHIRLPOOL DRYER

Model WED9150WW1

Near Roaming Shores, OH 44084

Robert A.

Job Details: 06/13/2017

Found t fuse open, jumped out, ran unit, element cycling, ran diagnostics, good, replaced t fuse, ran unit, op test ok; used 1 WP3392519 (THERMAL FUSE15.40) from stock, Cllctd $204.27 Check # 1078, Job Cmpltd,

We serviced a

WHIRLPOOL WASHER

Model WTW8500DC2

Near Chardon, OH 44024

Robert A.

Job Details: 06/13/2017

Installed ui, control and harness, ran calibration cycle, op test ok; Job Cmpltd,

We serviced a

WHIRLPOOL WASHER

Model WTW5500XW1

Near Mentor-on-the-Lake, OH 44060

Robert A.

Job Details: 06/13/2017

Cust states that she ran a small load and unit made strange noises, but when a large load was ran it was normal again.Ran diagnostics, no codes, ran recal cycle, good, tightened pulley, ran rinse and spin, good, no odd noises heard, op test ok; Job Cmpltd,

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF540CWBB01

Near Mentor, OH 44060

Robert A.

Job Details: 06/13/2017

Complaint, frz light does not turn on, found drop of ice on switch, removed tested switch several times, good, op test ok; Job Cmpltd,

We serviced a

WHIRLPOOL WASHER

Model NTW4605EW0

Near Eastlake, OH 44095

Robert A.

Job Details: 06/13/2017

Found hot and cold hoses reversed, corrected, ran recal cycle, good, op test ok; Job Cmpltd,

We serviced a

AMANA REFRIGERATOR

Model ASD2575BRS01

Near Reminderville, OH 44202

Tim G.

Job Details: 06/13/2017

Customers complaint is that the unit isnt cooling in either section. Checked and found the unit not defrosting. Tried to force a defrost and found the unit will still not entering defrost. Checked the bimetal and heater to find both ok. Found the control faulty. Replaced control and defrosted unit with steamer, op test good. ; used 1 W10366605C ([Alt for WPW103666) from stock, Job Cmpltd,

We serviced a

WHIRLPOOL DRYER

Model WED8000DW3

Near Aurora, OH 44202

Tim G.

Job Details: 06/13/2017

Customers complaint is that it takes several cycles to dry any type of load. Cust has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semirigid metal hose to prevent fire hazard. Checked the airflow outside and found good temps and airflow. Ran the unit in self diagnostics and found unit to pass all test. Checked the temp at the outside exhaust and found 152 degrees. Customer using mostly auto dry cycles and tech advised that the auto dry cycles are not designed to dry loads completely to prevent fabric damage. Tech advised the customer to change the venting to the proper material and that if they are still continuing to have issues to have us back out. Unit working at normal op. ; Job Cmpltd,

We serviced a

WRX735SDBM04 WHIRLPOOL

Model REFRIGERATOR

Near Lorain, OH 44055

Paul H.

Job Details: 06/13/2017

John guess under hinge cover, line not seated properly cause air to get in to the line. Reseated, checked for leaks, none present, op test ok; Job Cmpltd,

We serviced a

MAYTAG DISHWASHER

Model MDB4949SDM3

Near Streetsboro, OH 44241

Tim G.

Job Details: 06/13/2017

Installed control and switch, op test good. ; Job Cmpltd,

We serviced a

WFE540H0ES0 WHIRLPOOL

Model RANGE

Near North Ridgeville, OH 44035

Paul H.

Job Details: 06/13/2017

Tracks catching, not functioning properly, ordering slide tracks; ordrng 1 WPW10441804 (slide-drwr) and 1 WPW10441805 (slide-drwr)

We serviced a

GTWN4250D1WS GE

Model WASHER

Near Pepper Pike, OH 44124

Jeff M

Job Details: 06/13/2017

Customer at the unit unplugged I plugged the unit back in. everything was functioning correctly could not duplicate issue; Job Cmpltd

We serviced a

LAT9824AAE WHIRLPOOL

Model WASHER

Near Painesville, OH 44077

Alice M.

Job Details: 06/13/2017

Installed new part unit op tested good ; Job Cmpltd,

We serviced a

UMV1160CS3 WHIRLPOOL

Model MICROWAVE

Near Strongsville, OH 44149

Chad P.

Job Details: 06/13/2017

Found grill vent dented. Needs replaced. ; ordrng 1 W10245216 (grille,vent (ss)

We serviced a

FGHC2331PFAA FRIGIDAIRE

Model REFRIGERATOR

Near Middleburg Heights, OH 44130

Chad P.

Job Details: 06/13/2017

Found unit now reading correct temps but freezer around ten f and bottom of evap not frosting over. Tapped system. Found unit in 10in vac. Added charge and brought pressure back to normal. Evap frosted over. No signs of leaking in machien compartment. Evap has pinhole leak. Needs evap and drier replaced. ; ordrng 1 5303918284 (evaporator, KIT),

We serviced a

KMHS120EBS1 WHIRLPOOL

Model MICROWAVE

Near Middleburg Heights, OH 44130

Chad P.

Job Details: 06/13/2017

Installed control. Op test ok. ; Job Cmpltd

We serviced a

WDF120PAFS0 WHIRLPOOL

Model DISHWASHER

Near Parma, OH 44134

Chad P.

Job Details: 06/13/2017

Found friction sleeves broke. Adjusted hinges and replaced fristion sleeves. Op test ok. ; used 2 WP8268961 (SLEEVE FRICTION) from stock, Job Cmpltd,

We serviced a

KUDS30IVBL3 KITCHENAID

Model DISHWASHER

Near Seven Hills, OH 44131

Chad P.

Job Details: 06/13/2017

Corrected door alignmet and ran normal wash. Op test ok. ; Job Cmpltd

We serviced a

KITCHENAID REFRIGERATOR

Model KFIV29PCMS00

Near Bainbridge Township, OH 44023

Tim G.

Job Details: 06/13/2017

Customers complaint is that the unit is not cooling. Customer stated that they noticed slow to no ice production. Checked unit and found 50 degs in the fz and 44 degs in the ff. Checked and found the ff evap to not be the coated style. Checked test 56 and found a E56 ice error. Unit needs the ff evap. Per service pointer W10666205C all parts and labor are to be charged under S71233. Big job cfc cfc cfc. ; ordrng 1 W10917531 (EVAP KIT),, schdld next appmnt for 6/20 TUE ! [***],

We serviced a

KGST307HBS6 KITCHENAID

Model RANGE

Near Broadview Heights, OH 44147

Chad P.

Job Details: 06/13/2017

Installed parts listed. Op test ok. ; Job Cmpltd,

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FMDW01

Near Streetsboro, OH 44241

Tim G.

Job Details: 06/13/2017

Customers complaint is that the unit is freezing items in the ff section. Checked and found the unit set to the coldest setting. Checked service matters and found service pointer W10902061 stating that if the customer is experiencing freezing in the ff check the control and if it has no marking or marked with a "R" that it needs replaced with updated service kit. Ordering new control kit. Cust has a plastic waterline attached to refrigerator (see pic), explained the flooding hazard associated with this type of waterline and advised cust to replace with a copper waterline to prevent flooding.; ordrng 1 W11039821 (CONTROL KIT), schdld next appmnt for 6/16 FRI !,

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHS2611LWHA

Near Suffield Township, OH 44260

Tim G.

Job Details: 06/13/2017

Checked unit and found the unit not making the sound. Found ice build up by the ice maker and in the back wall. Checked and and found the fill tube for the ice maker cracked causing a small leak causing ice around fan. Needs fill tube. ; ordrng 1 241796405 (tube-water fill), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 6/15 THU !,

We serviced a

WHIRLPOOL DISHWASHER

Model WDT720PADB2

Near Rock Creek, OH 44084

Arthur V

Job Details: 06/13/2017

W10872255---- found unit leaking from water valve. Needs replaced also insulation is soaked also needs door insulation; ordrng 1 W10872255 (valve) and 1 W11126003 (INSULATION), schdld next appmnt for 6/16 FRI !,

We serviced a

MAYTAG SXS REFRIGERATOR

Model PSD265LGES

Near Perry Township, OH 44081

Arthur V

Job Details: 06/13/2017

Found fill tube frozen. Good pressure. Water line in back coming free from unit due to frozen fill line Thawed fill tube and cycled ice maker. Op test good ; Cllctd $180.78 CC Ref # 738771133, Job Cmpltd, O-emld tckt

We serviced a

FRIGIDAIRE DISHWASHER

Model FDB949GFT2

Near Roaming Shores, OH 44084

Arthur V

Job Details: 06/13/2017

Cust concerened about leak on right side of dishwasher. Cycled unit 30 min no leaks. Cusyt to monitor and call back if unit leaks again ; , Job Cmpltd,

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH53520CS5

Near Solon, OH 44139

Robert A.

Job Details: 06/13/2017

Met at door, said appointment was canceled this morning; core needs returned

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Solon, OH 44139

Robert A.

Job Details: 06/13/2017

Found ice build up on adapter in ff section, some frost build up in frz, seals good, doors aligned correctly, per svc pntr W10842568, needs adapter service kitNote cust wants unit replacedTalked w/gs unable to contact fb or jr; ordrng 1 W10864519 (SERVICE KIT), schdld next appmnt for 6/15 THU 8-12 [**],

We serviced a

KITCHENAID DBL WALL OVEN

Model KEBS277BSS00

Near Chagrin Falls, OH 44023

Robert A.

Job Details: 06/13/2017

Complaint, after preheat, unit looses temp, Checked sensor, good, ran diagnostics, no codes, set bake 300 deg, after 25 min, 288 deg, waited 10 min, 312 deg, waited 10 min, 282, waited again, 330, not consistent, needs control and sensor; ordrng 1 WP74008369 (SENSOR) and 1 WPW10751155 (CONTROL), schdld next appmnt for 6/15 THU !

We serviced a

GE DISHWASHER

Model GDT580SMF7ES

Near Orwell, OH 44076

Gail V.

Job Details: 06/13/2017

Installed wash pump, ran unit, op test ok; Job Cmpltd,

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LGUB2642LE3

Near Mantua, OH 44255

Robert A.

Job Details: 06/13/2017

Installed i/ms, cycled, op test ok; Job Cmpltd,

We serviced a

MAYTAG DRYER ELE

Model MEDB850YW0

Near Brimfield, OH 44240

Robert A.

Job Details: 06/13/2017

Replaced element, ran unit, unit heating, op test okCust has a foil accordion style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semirigid metal hose to prevent fire hazard.; Job Cmpltd,

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS0

Near Streetsboro, OH 44241

Robert A.

Job Details: 06/13/2017

Complaint door glass dirty, cleaned door glass, op test ok; Job Cmpltd,

We serviced a

WHIRLPOOL WASHER

Model C31832079

Near Burton, OH 44021

Robert A.

Job Details: 06/13/2017

Ran diognastics, no water entering unit, tested valves, not getting cold water, cleaned valve screens, good water flow, ran recal cycle, good, op test ok Suggest putting screens in end of hoses; , Job Cmpltd,

Near Aurora, OH 44202

Tim G.

Job Details: 06/13/2017

Whirlpool electric dryer WED8000DW3, Customers complaint is that it takes several cycles to dry any type of load. Cust has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and a

We serviced a

WGD8000DW3 WHIRLPOOL

Model DRYER

Near Lorain, OH 44053

Paul H.

Job Details: 06/13/2017

Replaced drum felt and front door panel with nameplate, tested by running, nice and quiet, op test ok.; Job Cmpltd

We serviced a

JGS905SEK1SS GE

Model RANGE

Near Avon Lake, OH 44012

Paul H.

Job Details: 06/13/2017

Replaced bake igniter, preheated to test, lit fine, op test ok;

We serviced a

WHDRR418G0WW GE

Model WASHER

Near Parma, OH 44129

Chad P.

Job Details: 06/13/2017

Found water leaking around hot water hose in the back and following spicket into washer. Tightened. Op test ok. ; Job Cmpltd

We serviced a

WRX735SDBM00 WHIRLPOOL

Model REFRIGERATOR

Near Strongsville, OH 44136

Chad P.

Job Details: 06/13/2017

Installed power supply. Op test ok. Placed hv board and power supply on truck for core return. ; Job Cmpltd,

We serviced a

WRS325FDAM04 WHIRLPOOL

Model REFRIGERATOR

Near Elyria, OH 44035

Chad P.

Job Details: 06/13/2017

Installed doors, op test ok. ; Job Cmpltd,

Near Streetsboro, OH 44241

Tim G.

Job Details: 06/13/2017

Whirlpool refrigerator WRT318FMDW01, Customers complaint is that the unit is freezing items in the ff section. Checked and found the unit set to the coldest setting. Checked service matters and found service pointer W10902061 stating that if the customer

We serviced a

MVWX500BW0 MAYTAG

Model WASHER

Near North Ridgeville, OH 44035

Chad P.

Job Details: 06/13/2017

Found pulley has lots of play in it causing it to rub on cover. Replaced pulley, op test ok.

We serviced a

WRS325FDAM04 WHIRLPOOL

Model REFRIGERATOR

Near Strongsville, OH 44149

Chad P.

Job Details: 06/13/2017

Installed interface. Op test ok. ; Job Cmpltd

We serviced a

GUD27GSSJ0WW GE

Model WASHER

Near Grafton, OH 44044

Paul H.

Job Details: 06/13/2017

Ordered burner assembly, did not include the needed igniter. Ordering igniter assembly; ordrng 1 WE4X739 (IGNITER),

Near Streetsboro, OH 44241

Tim G.

Job Details: 06/13/2017

Maytag dishwasher MDB4949SDM3, installed new control and switch, op test good.

We serviced a

WRT311FZDW00 WHIRLPOOL

Model REFRIGERATOR

Near Highland Heights, OH 44143

Corina B

Job Details: 06/13/2017

CC that there is frost building up in the fz. Found the fz seal not sealing properly. Steamed the gasket out, has a tight seal. Optest ok. ; Job Cmpltd

We serviced a

MEDC215EW1 MAYTAG

Model DRYER

Near South Euclid, OH 44121

Corina B

Job Details: 06/13/2017

CC that unit is dead. Advised cust to replace the foil vent with a semi rigid or rigid vent. Turned unit on, the dryer is heating. Removed back panel, checked the heater, it is cycling correct. Optest ok.; Job Cmpltd

We serviced a

NED4600YQ1 AMANA

Model DRYER

Near Cleveland, OH 44103

Corina B

Job Details: 06/13/2017

CC that the is a banging sound when running. Found a pencil in the blower housing. The vent was not attached to the unit. The cust has a plastic vent. Advised cust to replace the plastic vent with a semi rigid or rigid vent. Optest ok. ; Job Cmpltd

We serviced a

MSD2756GEB MAYTAG

Model REFRIGERATOR

Near East Cleveland, OH 44112

Corina B

Job Details: 06/13/2017

Replaced the adaptve def timer. Optest ok. ; Job Cmpltd

We serviced a

MVWC415EW2 WHIRLPOOL

Model WASHER

Near Richmond Heights, OH 44143

Corina B

Job Details: 06/13/2017

CC that water is leaking. Found the drain hose was not tight on the washer. Reinstalled drain hose. Ran a drain in spin, no leaks. Optest ok. ; Job Cmpltd

Our Service

Our Training