Service History 1178 - Fred's Appliance

We serviced a

WRX988SIBM03 WHIRLPOOL

Model REFRIGERATOR

Near North Royalton, OH 44133

Chad P.

Job Details: 05/31/2017

Installed fan and corrected condenser fan position. Op test ok. ; Job Cmpltd,

We serviced a

FGHC2331PFAA FRIGIDAIRE

Model REFRIGERATOR

Near Middleburg Heights, OH 44130

Chad P.

Job Details: 05/31/2017

Installed sensor. Advised to monitor unit. Op test ok. ; Job Cmpltd,

We serviced a

WMH73521CS6 WHIRLPOOL

Model MICROWAVE

Near Parma Heights, OH 44130

Chad P.

Job Details: 05/31/2017

, Installed control and buld. Op test ok.

We serviced a

FAFW3801LW5 FRIGIDAIRE

Model WASHER/DRYER

Near Brook Park, OH 44142

Chad P.

Job Details: 05/31/2017

Istalled pump. Op test ok. ; Job Cmpltd,

We serviced a

WHIRLPOOL RANGE

Model WFG320MOBB0

Near Deerfield Township, OH 44411

Tim G.

Job Details: 05/31/2017

Customers compliant is that the control board was not aligned correctly. Checked unit and found the ERC was not centered covering the cancel button. Pulled clock and installed mounting brackets correctly, op test good. ; Job Cmpltd,

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SMYW04

Near Rootstown, OH 44272

Tim G.

Job Details: 05/31/2017

Customers complaint is that the unit is leaking water at the rt frt of the unit and the unit began to not cool. Checked unit temps and found ok 0-37. Checked and found the drain clogged. Cleared drain op test good. Tech not able tp duplicate cooling issue. ; , Job Cmpltd

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LGHB2867PF3

Near Rootstown Township, OH 44266

Tim G.

Job Details: 05/31/2017

nstalled new valve and cleared the fill tube, op test good. Advised the customer to give the unit 12-24 hrs for ice production. Cust has a plastic waterline attached to refrigerator (see pic), explained the flooding hazard associated with this type of waterline and advised cust to replace with a copper waterline to prevent flooding. Customer has a saddle valve connected to the supply line (see pic), advised cust the flooding hazard associated with this type of valve, recommended cust have the valve replaced with an inline valve.; Job Cmpltd,

We serviced a

MAYTAG REFRIGERATOR

Model MSD2732GRW

Near Kent, OH 44240

Tim G.

Job Details: 05/31/2017

Customers complaint is that the unit is not cooling in both sections. Checked unit and found the lights to work but no fans or compressor rrunning. Pulled control panel cover and found the units defrost timer in the defrost cycle. Advanced out of defrost and found the fans to run and the compressor not starting. Checked relay and found open across start and run. Used start box and found unit to run. Quoted customer for repair and replaced the start relay, op test good. Advised the customer to give the unit 12-24hrs for complete cooling. ; used 1 8201786 (STARTER) from stock, , Job Cmpltd,

We serviced a

WHIRLPOOL WASHER

Model LSR7233BW2

Near Aurora, OH 44202

Tim G.

Job Details: 05/31/2017

Customers complaint is that the unit was filling at a slow drip when not in use. Checked unit and found unit not filling while not in use. Customer stated that the unit seems to be ok and that it had stopped on its own. Customer had tech take a look at the unit just to make sure there isnt an issue. Tested unit in a normal cycle and filled with warm water to activate both the hot and cold valves. While unit was filling tech unplugged unit and found water to stop. Tested several times and was not able to duplicate the issue. Tech advised the customer to keep an eye on the unit and that if it should happen again to contact us and to turn the water supply off to prevent flooding. ; C, Job Cmpltd,

We serviced a

MAYTAG WASHER

Model MVWC565FW0

Near Shalersville Township, OH 44266

Tim G.

Job Details: 05/31/2017

Installed new drain pump. Cleared the errors and tested, op test good. ; Job Cmpltd,

We serviced a

KUID308ESS1 KITCHENAID

Model ICEMAKER

Near Cleveland Heights, OH 44106

Corina B

Job Details: 05/31/2017

Replaced the fan motor. Did not condenser fan did not work. Has a leak in the drier filter. Will need a cfc tech. ; ordrng 1 WPW10200037 (drier-tube), schdld next appmnt for 6/2 FRI 11-2

We serviced a

WTW4815EW0 WHIRLPOOL

Model WASHER

Near Cleveland, OH 44103

Corina B

Job Details: 05/31/2017

CC that the clothes are getting black stains on them. Removed the agitator and the tub ring found rust and black spots on the basket. Called GS to order a basket. Per cust req to different day. ; ordrng 1 W10554251 (basket), schdld next appmnt for 6/9 FRI !

We serviced a

41797822701 kenmore

Model stacked washer and dryer

Near WILOUGHBY HLS, OH 44092

Corina B

Job Details: 05/31/2017

Had to shopvac the washer out, was filled with water. Replaced the drain pump; Job Cmpltd,

We serviced a

MQU2057AEWM1 MAYTAG

Model FREZZER

Near Cleveland Heights, OH 44118

Corina B

Job Details: 05/31/2017

Replaced the fan motor. Optest ok.; Job Cmpltd

We serviced a

MSF25D4MDM01 MAYTAG

Model REFRIGERATOR

Near East Cleveland, OH 44112

Corina B

Job Details: 05/31/2017

CC that the water ane ice maker are not working. Fz -7* ff 41*. Reinstalled the water filter. Water started dispensing. Checked the im and water cycled. Optest ok. ; Job Cmpltd,

We serviced a

JGRP430WP00 JENN-AIR

Model RANGE

Near Cleveland, OH 44109

Corina B

Job Details: 05/31/2017

CC that the ignitors are clicking when turned off. Plugged unit in. Ignitors are sparking with the knobs turned off. Removed front panel and unplugged the wires to the mirco switch, still sparking. Will need a new spark module. Job Cmpltd,

We serviced a

KEBS209BSP01 KITCHENAID

Model WALL OVEN

Near Beachwood, OH 44122

Corina B

Job Details: 05/31/2017

Replaced the control. Brought control back for return. Tested oven to 350* optest ok.; Job Cmpltd,

We serviced a

MVWC415EW2 WHIRLPOOL

Model WASHER

Near Westlake, OH 44145

Chris H.

Job Details: 05/31/2017

Installed shield, op test no good, found shft in gearcase has play causing the cam to rub against the shield, spoke with gs ordering part ; ordrng 1 W10806333 (gearcase), schdld next appmnt for 6/2 FRI 9-12

We serviced a

MZD2766GES MAYTAG

Model REFRIGERATOR

Near Broadview Heights, OH 44147

Chris H.

Job Details: 05/31/2017

Customer complaint that unit is making grinding noise while dispensing ice, found noise is coming from the auger rod hitting ice build up inside bin cleared ice bin noise is gone , op test good; Job Cmpltd,

We serviced a

JFC2089WEP9 JENN-AIR

Model REFRIGERATOR

Near Parma, OH 44129

Jessica Shreve

Job Details: 05/31/2017

Installed new ff gasket, op test good; Job Cmpltd,

We serviced a

KDTM354DSS3 KITCHENAID

Model DISHWASHER

Near Avon, OH 44011

Chris H.

Job Details: 05/31/2017

Installed new control, op test good; Job Cmpltd

We serviced a

KGRS807SSS01 KITCHENAID

Model RANGE

Near Rocky River, OH 44116

Chris H.

Job Details: 05/31/2017

Installed new dsi board, op test good ; Job Cmpltd

We serviced a

FRG5714KW0 FRIGIDAIRE

Model DRYER

Near North Madison, OH 44057

Dan H

Job Details: 05/31/2017

Customer complaint that unit is not heating, started normal dry cycle, found ignitor not glowing, ignitor recieving 120vac, unit needs new ignitor; ordrng 1 134393700 (IGNITOR) , schdld next appmnt for 6/5 MON !

We serviced a

JDS9860BDB JENN-AIR

Model RANGE

Near Munson Township, OH 44024

Dan H

Job Details: 05/31/2017

Customer complaint that display is blank, user interface is blank, control recieving 120vac, unit needs new control; ordrng 1 WP8507P232-60 (CNTRL ), , schdld next appmnt for 6/2 FRI !,

We serviced a

MVWC565FW0 MAYTAG

Model WASHER

Near Euclid, OH 44119

Dan H

Job Details: 05/31/2017

Customer complaint that unit is not advancing to wash cycle and deliverers dented console upon delivery, console is dented(see pic), found water supply valves closed, opened hot water valve, cold water valve is broken, advised customer that they need a plumber to fix broken valve, started normal wash cycle on hot water, unit filled and advanced to wash cycle, unit is operating as designed, unit need new console; ordrng 1 W10909736 (CONSOLE), schdld next appmnt for 6/2 FRI

We serviced a

KUDS30FXSS8 KITCHENAID

Model DISHWASHER

Near Chardon, OH 44024

Dan H

Job Details: 05/31/2017

Installed new drain hose, op test good ; Job Cmpltd

We serviced a

JGS8850BDS JENN-AIR

Model RANGE

Near Mayfield Heights, OH 44143

Dan H

Job Details: 05/31/2017

Customer complaint that right front,left front, and right rear burners are not lighting, found burner caps placed on wrong burner head, corrected burner caps, op test good ; , Job Cmpltd,

We serviced a

MZD2766GEW MAYTAG

Model REFRIGERATOR

Near Mentor, OH 44060

Dan H

Job Details: 05/31/2017

Customer complaint that unit is not cooling, unit unplugged when tech arrived, plugged unit in, evaporator fan is running, condenser fan is running, compressor is not running, compressor start device is recieving 120vac, applied 120vac to compressor with power supply box, compressor started, unit needs new start device, installed new start device, op test good, customer has plastic water line connected to refrigerator, advised customer that this is a potential flood hazard and they should replace it with a copper water line ; used 1 8201786 (STARTER) from stock, Job Cmpltd

Near Deerfield Township, OH 44411

Tim G.

Job Details: 05/30/2017

Whirlpool gas range WFG320MOBB0, Customers compliant is that the control board was not alighned correctly. Checked unit and found the ERC was not centered covering the cancel button. Pulled clock and installed mounting brackets correctly, op test good.

We serviced a

GFDS170GH0WW GE

Model DRYER

Near Middleburg Heights, OH 44130

Chad P.

Job Details: 05/30/2017

Reinstalled glide and applied a small amout of high temp adhesive behind it to hold it in place. Op test ok. ; Job Cmpltd,

We serviced a

MEDB835DW3 MAYTAG

Model DRYER

Near Middleburg Heights, OH 44130

Chad P.

Job Details: 05/30/2017

Installed feet and leveled. Op test ok. ; Job Cmpltd,

We serviced a

GGE388LXQ04 WHIRLPOOL

Model RANGE

Near Olmsted Falls, OH 44138

Chad P.

Job Details: 05/30/2017

Installed switch. Op test ok. ; Job Cmpltd

We serviced a

MDBH968AWS1 MAYTAG

Model DISHWASHER

Near Strongsville, OH 44149

Chad P.

Job Details: 05/30/2017

Found start and cancel key on control panel dead. Ribbon cable shorted. Door seal is dry rotting. Also, wash motor appears to have been leaking. Needs wash motor, console and door seal. ; ordrng 1 6-919922 (wash motor) and 1 WP99002588 (SEAL) and 1 WPW10235721 (CONSOLE, SS)

We serviced a

WRF5555SDFZ01 WHIRLPOOL

Model REFRIGERATOR

Near Olmsted Falls, OH 44138

Chad P.

Job Details: 05/30/2017

Found ice bin only had a few cubes in it. Temps check good. I.m. Has no power. Reset power to unit. Ice maker cycled and called for water. Frozen control corected by power reset. Op test ok. ; Job Cmpltd

We serviced a

WRT311FZDW00 Whirlpool

Model Refrigerator

Near Cleveland, OH 44132

Corina B

Job Details: 05/30/2017

CC that it hums. Found the starter is just humming, trying to turn on. 120 v going to the starter 0 ohms when ohming out the starter. Nothing is running. 7.83 amps. Checked with the JRs start device, 7.83 amps. Will need a new compressor and drier filter. Called GS to order a compressor and drier filter. Per cust req sch for a different day. Will need a cfc tech with me.; ordrng 1 WPW10507886 (compressor), schdld next appmnt for 6/2 FRI 8-11

We serviced a

ED2KHAXVQ01 Whirlpool

Model Refrigerator

Near Waite Hill, OH 44094

Corina B

Job Details: 05/30/2017

Replaced the control. Dispensing ice, went to dispense ice no good. When here there was 2 quick power surges, where the lights went dim. This was after installing the new board. Checked voltage to from the door to control 14.3 v. Checked at the board 8.3 v. Will need a new control board. ; ordrng 1 WPW10259855 (cntrl-elec), schdld next appmnt for 6/1 THU !,

We serviced a

MVWC400XW3 Maytag

Model Washer

Near Painesville Township, OH 44077

Corina B

Job Details: 05/30/2017

CC that its making a loud noise. Ran diag. F0E2 – OVER SUDS CONDITION DETECTED advised cust to only use 1-2 tablesppoons of detergent. Found the belt was hitting the guard. Removed the cam, looked at the splines and re assemblied the cam. Ran a heavy load no noise. Used loctite on the bolt. Optest ok. ;, Job Cmpltd

We serviced a

LGQ9858PW1 Whirlpool

Model Dryer

Near MENTOR ON THE, OH 44060

Corina B

Job Details: 05/30/2017

Turned dryer on hot, cycled off at 140* turns back on. Working as designed. Advised cust to replace foil vent with a semi rigid or rigid vent. Optest ok. ; , Job Cmpltd,

We serviced a

WTW8240YW0 Whirlpool

Model Washer

Near Cleveland, OH 44132

Corina B

Job Details: 05/30/2017

Replaced the parts listed. Lid closes properly. Tested lid switch, locks. Optest ok.; Job Cmpltd,

We serviced a

WTW8040DW2 Whirlpool

Model Washer

Near Wickliffe, OH 44092

Corina B

Job Details: 05/30/2017

Replaced main control. Brought core back for return. Ran test 52 Run Load Size Calibration Cycle. Ran a rinse and spin. Optest ok. ; Job Cmpltd,

We serviced a

JMW2430DS00 Jenn-Air

Model Wall Oven

Near Chardon, OH 44024

Corina B

Job Details: 05/30/2017

Replaced the control panel. Heated a cup of water waited 2 minutes, panel went into sleep mode. Optest ok. ; Job Cmpltd,

We serviced a

KDFE204ESS1 Kitchenaid

Model Dishwasher

Near Cleveland, OH 44139

Chris H.

Job Details: 05/30/2017

Customer complaint that unit will not run, ran diagnostics found 7/1 no heat code, started service cycle unit filled but wash motor never started, motor wires have continuity, control is sending 118 volts to motor, unit needs a new sump assembly, part is covered by kitchenaid, ordering part; ordrng 1 WPW10605058 (pump&motor),, schdld next appmnt for 6/1

We serviced a

KUDS30IXSS9 Kitchenaid

Model Dishwasher

Near Westlake, OH 44145

Chris H.

Job Details: 05/30/2017

Customer complaint that unit caught on fire, confirmed, unit needs a new control, ui and wiring harness, ordering parts; ordrng 1 W10871221 (harns-wire) and 1 W11035586 (CONTROL ) and 1 WPW10500175 (panel-cntl), schdld next appmnt for 6/1 THU

We serviced a

WED4815EW1 Whirlpool

Model Dryer

Near Bedford, OH 44146

Chris H.

Job Details: 05/30/2017

Customer complaint that units belt broke, confirmed complaint, found motor, replaced motor, belt and pulley from ts, now noise is present, found motor from ts is faulty which is causing the noise, needs motor and motor bracket, spoke with gs ordering parts; ordrng 1 279827 (motor!dryer) and 1 WP348780 (base), used 1 279827 (MOTOR), 1 341241 (BELT), and 1 WP691366 (PULLEY DRIVE) from stock, schdld next appmnt for 6/1

We serviced a

WRS325FDAM04 Whirlpool

Model Refrigerator

Near Bedford Heights, OH 44146

Chris H.

Job Details: 05/30/2017

Customer complaint that units led lights are not working, switched out a couple lights, op test no good, unit needs the main led light board, spoke with gs ordering part ; ordrng 1 WPW10515058 (light), schdld next appmnt for 5/31 WED !

We serviced a

WRS571CIDM01 Whirlpool

Model Refrigerator

Near Mentor, OH 44060

Chris H.

Job Details: 05/30/2017

Customer complaint that unit is not cooling, lights are on inside no ui display no fans or compressor, found loose connection to main board in back of unit, corrected connection unit started, unit began cooling, op test good; Job Cmpltd

We serviced a

KFFS20EYMS00 Kitchenaid

Model Refrigerator

Near Brook Park, OH 44142

Chris H.

Job Details: 05/30/2017

Installed new icemaker, water valve inlet tube and clamp, op trst good ; Job Cmpltd,

We serviced a

WRX988SIBM03 Whirlpool

Model Refrigerator

Near Westlake, OH 44145

Chris H.

Job Details: 05/30/2017

Customer complaint that unit is leaking water at the dispenser, unit has air in the lines adjusted connection, ran water unit is not leaking, complaint condensation is building up near the ice box, unit is clear of ice at this time, found ice bin door not connected properly causing warm air to enter icebox, removed door corrected, op test good; Job Cmpltd,

We serviced a

KDTE104EBL3 WHIRLPOOL

Model DISHWASHER

Near Olmsted Falls, OH 44138

Chad P.

Job Details: 05/30/2017

Found diverter unplugged. Connected and ran normal wash and drained unit out. Op test ok. ; Job Cmpltd,

We serviced a

ACR4503SFS0 Amana

Model Range

Near Westlake, OH 44145

Chris H.

Job Details: 05/30/2017

Installed new control, op test good, took old core for return ; Job Cmpltd,

We serviced a

WDF750SAYB1 AMANA

Model DISHWASHER

Near Olmsted Township, OH 44138

Chad P.

Job Details: 05/30/2017

Installed diverter and seal. Op test ok. ;

We serviced a

106.73832300 KENMORE

Model REFRIGERATOR

Near Geneva Township, OH 44041

Jeff M

Job Details: 05/30/2017

I found the drain in the back of the freezer frozen steamed out the drain and also added a metal strap hanging off of the heating ele into the drain hole to ensure the drain hole will not freeze again unit op tested good. I also left the fridge sitting exactly how I found it.; Job Cmpltd,

We serviced a

MGR7775WS2 MAYTAG

Model RANGE

Near Painesville Township, OH 44077

Jeff M

Job Details: 05/30/2017

The gas dryer was not light consistently I added a grounding strap readjusted the igniter also install the wiring harness update kit from truck stock unit went five times in a row consistently; used 1 WPW10701462 (HARNS-WIRE) f

We serviced a

TFX24FLB GE

Model REFRIGERATOR

Near Painesville, OH 44077

Jeff M

Job Details: 05/30/2017

Customer has noticed the fridge turning on and off regularly since she made the appointment. I checked the temperatures they were within range unit tested good

We serviced a

MVWB450WQ2 Whirlpool

Model Washer

Near Cleveland, OH 44121

Dan H

Job Details: 05/30/2017

Customer complaint of ul error code and unit is spitting out rust, found grease splatter underneath unit, bearings worn out, unit needs new bearings, motor, rotor, and rps sensor,customer does not want repair; ordrng 1 280146 (rotor) and 1 W10435302 (bearing) and 1 WPW10178988 (sensor) and 1 WPW10419333 (stator), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,

We serviced a

FFBD2406NB FRIGIDAIRE

Model DISHWASHER

Near Painesville, OH 44077

Jeff M

Job Details: 05/30/2017

There is a small plastic tab that connects between the spring and hinge. I found the small plastic tab laying next to the spring I reattach the small plastic tab to the hinge and spring unit tested good; Job Cmpltd

We serviced a

KMHC319ESS KITCHENAID

Model MICROWAVE

Near Mentor, OH 44060

Jeff M

Job Details: 05/30/2017

I found the door switches bad i replace the door switches unit tested good; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock, Job Cmpltd,

We serviced a

WED4800XQ3 Whirlpool

Model Dryer

Near Cleveland, OH 44119

Dan H

Job Details: 05/30/2017

Customer complaint that an alarm is going off on dryer, noise customer heard was cycle signal which had never been turned on before, unit is operating as designed, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; Job Cmpltd,

We serviced a

WTW5000DW1 WHIRLPOOL

Model WASHER

Near MENTOR ON THE, OH 44060

Jeff M

Job Details: 05/30/2017

I found the water valve in the back of the machine loose and leaking water I tightened the water shut off valve unit tested good explain to the customer if the shut off valve is still leaking she will need to call a plumber and have it replaced; Job Cmpltd

We serviced a

GI15NDXZS1 Whirlpool

Model Icemaker

Near Lakewood, OH 44107

Dan H

Job Details: 05/30/2017

Customer complaint that unit flooded through basement ceiling after repair, found drain hose did not line up with drain properly, corrected drain hose, op test good; Job Cmpltd,

We serviced a

MVWC200XW1 Maytag

Model Washer

Near Lakewood, OH 44107

Dan H

Job Details: 05/30/2017

Customer complaint that unit is making loud noises ran manual test cycle for heavy agitate and high speed spin, started drain pump, opened valves, no unusual noises heard, found suspension rods worn, unit needs new suspension rods, installed new suspension rods from truck stock surplus, op test good ; used 1 W10780048 (SUSP RODS) from stock, Job Cmpltd,

We serviced a

LFFH21F7HWJ Frigidaire

Model Upright chest freezer

Near Cleveland, OH 44104

Dan H

Job Details: 05/30/2017

Customer complaint of frost build up around door, found door gasket not sealing on bottom left side(see pic), use petroleum jelly and heat to pull gasket out to make contact with cabinet, door is sealing now, op test good ; Job Cmpltd,

We serviced a

LGHB2867PF7A FRIGIDAIRE

Model REFRIGERATOR

Near Amherst, OH 44001

Paul H.

Job Details: 05/30/2017

Replaced door gasket, UI, and FC Icemaker, op test ok.; Job Cmpltd

We serviced a

WFG515S0EW0 WHIRLPOOL

Model RANGE

Near Olmsted Falls, OH 44138

Paul H.

Job Details: 05/30/2017

One burner wasn't lighting well, cleaned orifice, lighting fine now, gas smell is due to DSI, is lighting properly, op test ok.; Job Cmpltd,

We serviced a

WRF532SMBW01 WHIRLPOOL

Model REFRIGERATOR

Near Wellington, OH 44090

Alice M.

Job Details: 05/30/2017

Used washers to space tracks out from liner, tested by opening and closing deli drawer multiple times, op test ok.; Job Cmpltd,

We serviced a

WET4027EW0 Whirlpool

Model Stack washer/dryer

Near Cuyahoga Heights, OH 44127

Dan H

Job Details: 05/30/2017

Customer complaint that back legs are not adjusting, rear legs are self leveling legs, ran spin cycle, no abnormal shaking, unit is operating as designed ; Job Cmpltd

We serviced a

WDF520PADM7 WHIRLPOOL

Model DISHWASHER

Near Grafton, OH 44044

Paul H.

Job Details: 05/30/2017

Ran diagnostics, washmotor is not engaging, has power, needs motor and sump; ordrng 1 W11025157 (SUMP AND MOTOR),

We serviced a

NED4655EW1 Amana

Model Dryer

Near Garfield Heights, OH 44105

Dan H

Job Details: 05/30/2017

Customer complaint that unit is not heating, confirmed, unit is not receiving correct power from supply, advised customer that they need an electrician to correct power supply, unit is operating as designed ; Job Cmpltd

We serviced a

MVWC565FW0 MAYTAG

Model WASHER

Near North Ridgeville, OH 44035

Paul H.

Job Details: 05/30/2017

Ran diagnostics, no errors logged, ran auto test, auro test proceeded fine, ran calibration, had customer start a larger load to check water level, is lower that it should be, ordering main control, ; ordrng 1 W10916229 (CNTRL-ELEC)

We serviced a

MEDC215EW1 Maytag

Model Dryer

Near Cleveland Heights, OH 44118

Dan H

Job Details: 05/30/2017

Customer complaint that unit is not heating, started normal dry cycle, unit is heating, found outside vent clogged with lint, removed, good air flow now, unit is operating as designed ; Job Cmpltd,

We serviced a

WED87HEDW1 Whirlpool

Model Dryer

Near Cleveland, OH 44112

Dan H

Job Details: 05/30/2017

ustomer complaint that unit flashes f3e1 error code, started normal dry cycle, unit ran foar a minute then displayed f3e1(exhaust thermistor open) error code, found thermistor molex plug not plugged into control board, plugged thermistor harness into board, op test good, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube, customer did not receive part; Job Cmpltd

We serviced a

KUDS35FXBL9 KITCHENAID

Model DISHWASHER

Near North Olmsted, OH 44070

Paul H.

Job Details: 05/30/2017

User interface intermittently not illuminating sani-rinse indicator, ran inquiry, UI is under part warranty,; ordrng 1 WPW10481127 (panel-cntl)

We serviced a

MH7130XEB2 WHIRLPOOL

Model HOOD

Near Lorain, OH 44053

Paul H.

Job Details: 05/30/2017

Unit is not powering up, source is good, bypassed inline fuse with circuit breaker, still not powering up, needs control for further testing, control is not available, part number 8172053;

We serviced a

RBS245PRB WHIRLPOOL

Model WALL OVEN

Near Richmond Heights, OH 44143

Jeff M

Job Details: 05/30/2017

The unit is not heating the control is sending power and the heating elements do have continuity the fuse located in the back of the machine is open needs a new fuse; ordrng 1 WP9759243 (TOD FUSE)

We serviced a

WOS92EC0AS02 WALL OVEN

Model WHIRLPOOL

Near Hambden Township, OH 44024

Jeff M

Job Details: 05/30/2017

I found the thermal fuse open I jump the fuse out unit tested good needs a new thermal fuse; ordrng 1 WPW10545255 (FUSE)

We serviced a

KRFF507ESS01 KITCHENAID

Model REFRIGERATOR

Near Concord Township, OH 44077

Jeff M

Job Details: 05/30/2017

Auger motor is receiving 120 V AC but is not rotating also there is frost located in the freezer and ice accumulation on the back of the icemaker adapter I found a service pointer W10842568 correcting this issue. The unit needs a new Auger motor and the icemaker adapter kit; ordrng 1 W10822606 (AUGER MOTOR) and 1 W10864518 (ADAPTER),

We serviced a

KRFF300ESS01 KITCHENAID

Model REFRIGERATOR

Near Brooklyn, OH 44144

Alice M.

Job Details: 05/30/2017

Installed door. Op test okay. Unable to locate drawer. Need to reorder

We serviced a

KITCHENAID REFRIGERATOR

Model KFIS25XVMS10

Near North Ridgeville, OH 44039

Brian B

Job Details: 05/30/2017

Checked temps when first arrived. 36 ff, 6 frz... temps are good now but i/m still does not work. Checked temp in ice compartment. 25 deg.. ice fan not running.. entered diag and turned on ice fan. Fan is working. But does not run in normal operation.. Called whirl TL, JK to verify offset calibration. He said with this board going more positive on the offset will make colder. He said problem with i/m could be either i/m or high vol board. Replaced i/m from t/s.. ice fan started running and unit filled with water. Machine seems to be running properly now. Optest ok.; used 1 W10882923 (ICE MAKER ASSY) from stock, Job Cmpltd,

We serviced a

MDB8959SFZ4 MAYTAG

Model DISHWASHER

Near Brooklyn, OH 44144

Chad P.

Job Details: 05/30/2017

Found both tub plugs missing. Leveled unit. Advised cust to install when thay are received. If unit continues to leak pleAse contact wpl back for service. Also, insulation missing from behind kick plate. Cust can install all. No need to return ; ordrng 1 W10526105 (shield, INSULATION) and 2 W10795980 (PLUG)s

Near Kent, OH 44240

Tim G.

Job Details: 05/30/2017

Maytag SxS refrigerator MSD2732GRW, Customers complaint is that the unit is not cooling in both sections. Checked unit and found the lights to work but no fans or compressor rrunning. Pulled control panel cover and found the units defrost timer in the def

We serviced a

WHIRLPOOL WASHER

Model WTW8040DW0

Near Jefferson, OH 44047

Arthur V

Job Details: 05/30/2017

Cust states unit gets to 45 min left and just continues to wash and recycle the water Called techline talked to Austin----sr#7719153875------talked to senior tech Bruce ---- Bruce said with error codes cust is getting and issue customer is experiencing issue is either improper loading or over sudsing cust did not have clean towels for me to test if she is too much soap--- cust states she is loading per our directions and not using too much soap and unit still does not work--customer appears to be loading correctly and not using too much soap---customer very unhappy with unit and wants unit exchanged or replaced---advised customer to call customer care at 1-800-253-1301. I also advised that maybe we should send a differant provider to get a second opinion---; Job Cmpltd,

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHS2611PFCA

Near Roaming Shores, OH 44084

Arthur V

Job Details: 05/30/2017

Found ice maker over filling causing issue where cubes are trying to break apart when cycling and they cause noise and ice chards ---- reduced fill (with adjustement screw) customer to monitor. ; Job Cmpltd,

We serviced a

MAYTAG RANGE

Model MET8720DS03

Near Orwell, OH 44076

Arthur V

Job Details: 05/30/2017

Customer stated she heard a "pop" and then smelled a electrical smell. She was using right front power burner. Checked burners no issues found --- checked pigtail installation all secure and no signs of arcing or excessive heat. Removed back and checked control area including control and all the burner switches. All visual checks good Used power burner to heat a lg pot of water to boiling. No issues. Could not duplicate issue. Op test good. ; Job Cmpltd,

Near Aurora, OH 44202

Tim G.

Job Details: 05/30/2017

Whirlpool top load washer LSR7233BW2, Customers complaint is that the unit was filling at a slow drip when not in use. Checked unit and found unit not filling while not in use. Customer stated that the unit seems to be ok and that it had stopped on its ow

We serviced a

MAYTAG DRYER

Model MEDX500XW0

Near Williamsfield, OH 44093

Arthur V

Job Details: 05/30/2017

Replaced parts listed. Op test good. Let run with load. ; Job Cmpltd,

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FMDM01

Near Middlefield, OH 44062

Robert A.

Job Details: 05/30/2017

Turned on unit, comp and fans running, good heat on highside, temps dropping, cust to watch, op test ok; Job Cmpltd,

Near Shalersville Township, OH 44266

Tim G.

Job Details: 05/30/2017

Maytag top load washer MVWC565FW0, Installed new drain pump. Cleared the errors, ran a recal cycle and tested, op test good.

Near Garrettsville, OH 44231

Robert A.

Job Details: 05/26/2017

WHIRLPOOL WASHER Ran diognastics sensor fault tested in manuel mode, can hear a slapping noise in spin, checked under tub, nothing, needs transCust to replace; ordrng 1 W10324649 (gearcase258.86) and 1 W10721967 (cam36.70) and 1 WPW10006355 (SHIFTER57.13), used 1 SHIPPIN

We serviced a

WDF520PADM7 WHIRLPOOL

Model DISHWASHER

Near Grafton, OH 44044

Paul H.

Job Details: 05/26/2017

, Ran diagnostics, washmotor is not engaging, has power, needs motor and sump; ordrng 1 W11025157 (SUMP AND MOTOR)

We serviced a

WHIRLPOO WASHERL

Model WTW8540BW0

Near Streetsboro, OH 44241

Robert A.

Job Details: 05/26/2017

Found bearings loud, seal leaking, installed bearing kit, ran diognastic cycle, op test ok; used 1 W10435302 (BEARING) from stock, Job Cmpltd,

We serviced a

MVWC565FW0 MAYTAG

Model WASHER

Near North Ridgeville, OH 44035

Paul H.

Job Details: 05/26/2017

We serviced a

KUDS35FXBL9 KITCHENAID

Model DISHWASHER

Near North Olmsted, OH 44070

Paul H.

Job Details: 05/26/2017

User interface intermittently not illuminating sani-rinse indicator, ran inquiry, UI is under part warranty,; ordrng 1 WPW10481127 (panel-cntl)

We serviced a

MH7130XEB2 WHIRLPOOL

Model HOOD COMBO

Near Lorain, OH 44053

Paul H.

Job Details: 05/26/2017

Unit is not powering up, source is good, bypassed inline fuse with circuit breaker, still not powering up, needs control for further testing, control is not available, part number 8172053;

We serviced a

RBS245PRB WHIRLPOOL

Model WALL OVEN

Near Richmond Heights, OH 44143

Jeff M

Job Details: 05/26/2017

The unit is not heating the control is sending power and the heating elements do have continuity the fuse located in the back of the machine is open needs a new fuse; ordrng 1 WP9759243 (TOD FUSE)

We serviced a

WOS92EC0AS02 WHIRLPOOL

Model WALL OVEN

Near Hambden Township, OH 44024

Jeff M

Job Details: 05/26/2017

I found the thermal fuse open I jump the fuse out unit tested good needs a new thermal fuse; ordrng 1 WPW10545255 (FUSE)

We serviced a

KRFF507ESS01 KITCHENAID

Model REFRIGERATOR

Near Concord Township, OH 44077

Jeff M

Job Details: 05/26/2017

We serviced a

KRFF300ESS01 KITCHENAID

Model REFRIGERATOR

Near Brooklyn, OH 44144

Chad P.

Job Details: 05/26/2017

Installed door. Op test okay. Unable to locate drawer. Need to reorder. She can install. We do not need to return. ; ordrng 1 WPW10397907 (PAN

We serviced a

MDB8959SFZ4 MAYTAG

Model DISHWASHER

Near Brooklyn, OH 44144

Chad P.

Job Details: 05/26/2017

We serviced a

AMANA DISHWASHER

Model ADB1300AFW0

Near Streetsboro, OH 44241

Robert A.

Job Details: 05/26/2017

Installed heater and control, ran diagnostic cycle, heater working, op test ok; Job Cmpltd,

We serviced a

MAYTAG DRYER

Model MEDX500XW0

Near Bainbridge Township, OH 44023

Robert A.

Job Details: 05/26/2017

Found idlery pulley making noise, replaced, ran unit, op test ok; used 1 279640 (PULLEY-IDLER2110) from stock, Job Cmpltd,

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