Service History 118 - Fred's Appliance

We serviced a

KITCHENAID DISHWASHER

Model KDFE104KWH

Near Lakewood, OH 44107

Angel

Job Details: 08/02/2022

Cc that unit was not heating when she used it. She had unit running before i got to home and it was finished with the cycle when I arrived and it was heating perfectly noticed shes not using rinse aid. She had some rinse aid so I showed her how to fill it up and how it functions. Also recommended her to run the hot water in her sink before starting dishwasher. Unit working as designed. Opt test ok.

We serviced a

WHIRLPOOL DISHWASHER

Model KDFE204KPS0

Near Geneva, OH 44041

Dan H

Job Details: 08/02/2022

"Customer complaint that upper rack will not pull out, confirmed, found adjuster wheel jammed under track,, no damage, corrected, op test good"

We serviced a

KENMORE DRYER

Model 110.s79s0100

Near Lakewood, OH 44107

Angel

Job Details: 08/02/2022

Cc that dryer is loud when operating. Confirmed turned on unit and it started rattling. Took apart and found one of the rollers bearings worn replaced rollers with repair kit so it got new belt and pulley as well tested unit. Opt test ok.; used 1 4392065 (DRYER REPAIR KIT) from stock

We serviced a

MAYTAG DRYER

Model MEDB835DW3

Near Sheffield Lake, OH 44054

Angel

Job Details: 08/02/2022

"Cc that blower wheel was broken and that this is the 4th time its broken since 11/09/21. Took apart unit and confirmed blower wheel was cracked again could not see any obstructions but did notice that the blower wheel was hitting the seal probably from being cracked and going off balance. Recommended customer to get motor and blower wheel replaced because motor could be causing the issue but she stated that she will either do the blower wheel or just get a new one and explained to her that i do not guarantee that it will not crack again if motor is not replaced. Gave her estimate with motor and blower wheel but she stated she will rather go out and shop around for a new dryer. Charged service call.; ordrng 1 WP697772 (Blower) and 1 W11126010 (Motor), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

SAMSUNG DRYER

Model dv42h5200Ew/A3

Near Perry, OH 44081

Dan H

Job Details: 08/02/2022

"Installed new thermostat and thermal cut off, op test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDB02

Near Painesville, OH 44077

Dan H

Job Details: 08/02/2022

"Customer complaint of scratch on cabinet and freezer section door and pin holes in fresh food section door liner, took photos, called whirlpool techline spoke to Ed , documented ; O-emld tckt"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT134TFDW01

Near Cleveland, OH 44110

Corina B

Job Details: 08/02/2022

CC that there is frost and ice on the top of the freezer. Confirmed. Found the freezer door sagging. Raised the door with washers. Used silicone around the ff section. Opt test ok ; used 3 WP487576 (NYLON SHIMMING WASHER) from stock

We serviced a

WHIRLPOOL WASHER

Model WFW3090JW

Near Cleveland, OH 44115

Corina B

Job Details: 08/02/2022

Replaced the control. Brought back the core. Started a drain and spin. Opt test ok.

We serviced a

MAYTAG DISHWASHER

Model MDB8959SKZ0

Near Madison, OH 44057

Dan H

Job Details: 08/02/2022

"Installed new user interface, op test good"

We serviced a

MAYTAG WASHER

Model MTW5700TQ0

Near Kirtland, OH 44094

Jason N

Job Details: 08/02/2022

"Cc unit not spinning or draining Switched to spin cycle, unit not spinning. Checked lid switch contacts, reading open. Bypassed lid switch, drained water from unit. Ordering lid switch. ; ordrng 1 WP8318084 (Lid switch)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Willoughby Hills, OH 44092

Jason N

Job Details: 08/02/2022

"Cc unit freezing product in ff sectionCustomer stated that the milk on his top shelf is freezing. Found customer placing milk right next to damper outlet. Advised customer to avoid placing liquids or high moisture content food on top shelf next to damper outlet as this will have a tendency to freeze product. Ran diagnostics, all thermistors passed. Fans operation test good. Unit is working as designed."

We serviced a

WHIRLPOOL WASHER

Model LSQ9549LW0

Near Richmond Heights, OH 44143

Jason N

Job Details: 08/02/2022

"Cc unit not filling with water, will drain and spinRan wash cycle test, found no water coming in but timer advancing. Water level sensor pressure hose is clear. Unit needs water level switch. ; ordrng 1 W10339326 (Water level switch)"

We serviced a

MAYTAG RANGE

Model MER8700DS1

Near Chardon, OH 44024

Joe O

Job Details: 08/02/2022

"Cc: control not displaying anything, oven not workingFound element open, control is receiving proper power. Needs element and control; ordrng 1 WPW10655845 (cntrl-elec) and 1 W10779716 (elmnt-bake), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW8500DC1

Near Streetsboro, OH 44241

Brian M

Job Details: 08/02/2022

Installed control and ui OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHV05

Near Parma, OH 44134

Gabriel P

Job Details: 08/02/2022

Found both gasket torn ; ordrng 1 W10436252 (Gasket freezer) and 1 W11368721 (Gasket right door)

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW2

Near Seven Hills, OH 44131

Gabriel P

Job Details: 08/02/2022

"Customer complaint of a leak coming from underneath unit fill washer at rinse and spin cycle it fill then pause unit check underneath and found no signs of leak then let the cycle finish still no signs of leak customer wants me to run a load with clothes and it leaks threw the inner ring cause will use silicone to see if it will take issue I advise him that if that doesnt work he will need inner ring replace ; ordrng 1 W11550886 (Inner ring), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

AMANA REFRIGERATOR

Model ABB1924DEQ

Near Seven Hills, OH 44131

David R

Job Details: 08/02/2022

"Cc unit was not cooling, Temp past 50, frost Right side FZ. Found gaskets both FF and FZ worn down, gaps. Damper is not opening or closing properly. Diagnostics mode numbers on control, fading, cannot see options. Ordering gaskets, control and damper. ; ordrng 1 WPW10503278 (Control) and 1 WP67003903 (Damper) and 1 WPW10443311 (Gasket) and 1 WPW10443309 (Gasket)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHW2

Near Garfield Heights, OH 44125

Gabriel P

Job Details: 08/02/2022

Ran diagnostic and check heater temperature working as design everything pass

We serviced a

MAYTAG DISHWASHER

Model MDB7749SBM2

Near Broadview Heights, OH 44147

Marie V

Job Details: 08/02/2022

Replaced UI tested unit. Op test ok

We serviced a

KENMORE WASHER

Model 110.226221

Near Euclid, OH 44123

Jason N

Job Details: 08/02/2022

"Cc unit not draining Set unit for spin and drain, unit spun and drained properly. Ran large wash load cycle and then switched into spin and drain. Unit spun and drained properly. Checked under unit, everything looks good. Could not duplicate a drain issue with unit at this time. Noticed wash sink next to unit is not draining when unit drains into it."

We serviced a

KENMORE RANGE

Model 362.72220201

Near Willowick, OH 44095

Jason N

Job Details: 08/02/2022

"Cc unit oven not heatingRan bake test, amp draw on ignitor only reading 2.5A. Ignitor is weak and needs replaced. Replaced ignitor using truck stock part. Reran bake test, good ignition and preheat. Op test good. ; used 1 12400035 (IGNITER) from stock"

We serviced a

ELECTROLUX REFRIGERATOR

Model EW23CS65GS1

Near Chardon, OH 44024

Joe O

Job Details: 08/02/2022

Installed ice maker. Cycled. Op test ok

We serviced a

KITCHENAID REFRIGERATOR

Model KBSD608ESS01

Near Waite Hill, OH 44094

Jason N

Job Details: 08/02/2022

Cc unit lights not working Replaced all LED modules using customer supplied pre Id part. Illumination test good.

We serviced a

GE DISHWASHER

Model GDT695SMJ5ES

Near Chardon, OH 44024

Joe O

Job Details: 08/02/2022

"Installed ui and control. Unit running but time display not illuminated. Played with harness, time illuminated. Needs ui harness. ; ordrng 1 WD21X21664 (dishwasher door harn)"

We serviced a

KENMORE REFRIGERATOR

Model 596.72003016

Near Chardon, OH 44024

Joe O

Job Details: 08/02/2022

"Cc: not cooling ff sectionFound temps in ff section at 54 degrees, freezer at 2 degrees. Unit reading 50 degrees in ff section. Found damper closed upon arrival. Entered diagnostics. Found damper is operating. Needs control; ordrng 1 WPW10317076 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Bratenahl, OH 44108

Joe O

Job Details: 08/02/2022

Installed element and sump assembly. Ran test cycle. Op test ok

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Mentor, OH 44060

Joe O

Job Details: 08/02/2022

Installed element. Tested. Op test ok

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near Lorain, OH 44052

Angel

Job Details: 08/02/2022

"Cc that unit starts to sense and than goes straight to done. Ran diagnostics and found error code F7E6 motor open circuit. Tested the unit on a auto test and unit will not agitate replaced shifter to test unit but still same issue unit will need capacitor replaced will order motor as well. Ordering parts.; ordrng 1 W11026785 (Motor) and 2 W11395618 (capacitor)s, used 1 W10913953 (ACTUATOR) from stock"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRT18L4JW5

Near Streetsboro, OH 44241

Brian M

Job Details: 08/02/2022

Cc of drip in fridge Found item in drop pan Removed OP Test Ok

We serviced a

KITCHENAID RANGE

Model KSEB900ESS3

Near Solon, OH 44139

Brian M

Job Details: 08/02/2022

Installed control and fan Ran test bake OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW0

Near Mentor, OH 44060

Jason N

Job Details: 08/02/2022

"Cc unit lid lock/strike broken Found lid strike broken, latch is not damaged. Replaced lid strike using customer supplied pre Id part. Ran lid lock test. Op test good."

We serviced a

WHIRLPOOL WASHER

Model WFW9200SQ00

Near Mentor, OH 44060

Joe O

Job Details: 08/02/2022

Installed valve. Ran quick test cycle. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRQA59CNKZ

Near Parma, OH 44129

David R

Job Details: 08/02/2022

Replaced mullion rail. Tested. Good. Op Test Ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM02

Near Parma, OH 44130

David R

Job Details: 08/02/2022

"Cc unit was making noise, now its not and also light switch broken in FF. Had a surplus light switch, W11384469, replaced. Tested out components in diagnostics, good. No noise as of today. Op Test Ok."

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS0

Near Middleburg Heights, OH 44130

David R

Job Details: 08/02/2022

"Replaced heater. Ran diagnostics test, good. Op Test Ok."

We serviced a

WHIRLPOOL RANGE

Model WFG550S0LZ0

Near Brook Park, OH 44142

David R

Job Details: 08/02/2022

Replaced burner cap. Good. Op Test Ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ07

Near Chagrin Falls, OH 44023

Brian M

Job Details: 08/02/2022

Cc of moisture on upper freezer gasket This is a common issue with this model and no know fix Found mullion heaters turned off Turned on mullions Advised to watch

We serviced a

MAYTAG WASHER

Model MVWB835DW0

Near Painesville, OH 44077

Jason N

Job Details: 08/02/2022

"Cc unit not starting cycle, has powerRan diagnostics, found code f7e5 for shifter fault. Checked under unit, found evidence of water/oil leaking from gearcase through rotor/stator. Pulled rotor, water leaking down, shifter is corroded. Unit will need gearcase and shifter. Customer declined repair."

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Painesville, OH 44077

Joe O

Job Details: 08/02/2022

"Cc: high pitch squealingFound gear case leaking oil. Belt worn from slipping. Gear case squealing. Needs gear case and belt. Customer does not want to repair at this time; ordrng 1 W11454734 (Gear case) and 1 W11239857 (belt), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ0

Near Lorain, OH 44053

Angel

Job Details: 08/02/2022

Replaced ui console tested unit. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ03

Near Strongsville, OH 44149

Marie V

Job Details: 08/02/2022

"Cc that theres no water coming out. Confirmed. Ice is very small. Also removed filter and put bypass, good water flow. Put back filter, nothing comes out. Unit will need new filter. Old filter is clogged. Explain cust that until filter is replaced or install bypass it will not make ice. Op test ok"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHW4

Near Bedford, OH 44146

Gabriel P

Job Details: 08/02/2022

"Replace pump assembly and drain pump was not working replace as well,opt test ok ; used 1 W10876537 (PUMP-DRAIN) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KUDC10FXSS2

Near Solon, OH 44139

Gabriel P

Job Details: 08/02/2022

Customer said when unit is in use it doesnt finish cycle right now try putting it on diagnostic mode but console is out not working check voltage going to control and is getting 120 voltage also notice a vent tube piece missing so call whirlpool tech line the said we cannot further diagnose unit until we replace console 7734255129; ordrng 1 WPW10481130 (Console) and 1 WPW10194937 (Bracket)

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Oberlin, OH 44074

Marie V

Job Details: 08/02/2022

"Special Project S17304. Replaced heater, tested unit, no leaks. Op test ok"

We serviced a

AMANA DISHWASHER

Model ADB1400AGS3

Near Amherst, OH 44001

Marie V

Job Details: 08/02/2022

"Cc that the unit is not draining no that it started leaking fron the door. Confirmed. Found plug at the disposal, also tested unit, no leaks. Explain cust unit mostly overfilled and leak out. No leaks at this point , leveled unit. op test ok"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LGHD2369TF8

Near Solon, OH 44139

Gabriel P

Job Details: 08/02/2022

"Replace parts order,opt test ok"

We serviced a

JENN-AIR RANGE

Model JDS1750FP0

Near Shaker Heights, OH 44122

Gabriel P

Job Details: 08/02/2022

"Valve is defective giving estimate ; ordrng 1 W11223016 (Right front valve), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW7120HW0

Near Westlake, OH 44145

Gabriel P

Job Details: 08/02/2022

Found service pointer on error code F0E9 show customer and have then read it, they need to download app and connector wife on unit and download recent software update and make sure to never eraise

We serviced a

MAYTAG WASHER

Model MVWP575GW0

Near North Olmsted, OH 44070

David R

Job Details: 08/02/2022

"Replaced actuator. Ran diagnostics, lid switch error, cleared. Ran diagnostics test. All components working. Ran a calibration as well, good. Ran a normal cycle to test, good. Op Test Ok"

We serviced a

MAYTAG WALL OVEN

Model CWE5800ACB

Near Shaker Heights, OH 44122

Manny

Job Details: 08/02/2022

"Cc unit not heating, verified and unit not heating in top oven, when set to bake relay just click but nothing happens, removed bake element, set unit to bake and not voltage on element terminals, unit will need console and clock control both parts showing discontinued; ordrng 1 74001405 (clock (blk)(discontinued)) and 1 74001214 (Control panel (discontinued))"

We serviced a

WHIRLPOOL DRYER

Model WED6620HW2

Near Garfield Heights, OH 44128

Manny

Job Details: 08/02/2022

"Cc unit door is scratched up, took new door out of the box and its stainless steel color, door on unit is black, reordering door. Took door sent in case of returning it.; ordrng 1 W11318810 (Outer door)"

We serviced a

MAYTAG WASHER

Model MHW6630HC0

Near Chagrin Falls, OH 44022

Manny

Job Details: 08/02/2022

"Cc unit smell bad and was leaking before, but hasnt in a while, found lots of hair on bellow, explain customer that in order to avoid the unit from smelling like stagnant water she needs to leave the door open after every use so the moisture can dissipate and advise her of cleaning the unit and the below, unit is working as designed"

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WML75011HZ10

Near Chagrin Falls, OH 44022

Manny

Job Details: 08/02/2022

"Cc unit making a loud buzzing sound, heard the noise, took unit down and took apart found magnetron buzzing and transformer really hot to touch, unit will need magnetron, capacitor, transformer and diode, customer will contact bloom bros to see if they replaced the unit instead of repairing. Unit under warranty per date on pop; ordrng 1 W11402082 (Magnetron) and 1 W11334531 (Transformer) and 1 W10850446 (capactr-mg) and 1 W11256462 (diode)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS04

Near Cleveland Heights, OH 44121

Manny

Job Details: 08/02/2022

"Cc unit has frost on FZ, she said her kitchen is being remodeled and they move the unit to a new area, verified Unit was unleveled, and FZ door not closing properly, staying open on the left side, leveled unit and door closes properly called techline to document spoke to Rick,opt test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KRSF705HPS04

Near Cleveland Heights, OH 44106

Manny

Job Details: 08/02/2022

"Replaced FZ door, opt test ok"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Cleveland, OH 44106

Manny

Job Details: 08/02/2022

"Replaced valve, ran diagnostics cycle and calibration, opt test ok"

We serviced a

AMANA REFRIGERATOR

Model ABB1924BRW00

Near Beachwood, OH 44122

Brian M

Job Details: 08/02/2022

Cc no cool Found fridge at 40 and freezer at 0 Could not determine issue at this time Advised to watch

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ08

Near Lorain, OH 44053

Marie V

Job Details: 08/02/2022

"Cc that the unit is making ice but very slow. Took temps 31* fresh food and 0* at freezer. Ice maker had ice in it, cycled ice maker pass and filled up. Ordering controls and ice maker. ; ordrng 1 W11203289 (Ui) and 1 W11203924 (Control) and 1 WPW10300022 (Ice maker)"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFTR1832QF0

Near Concord Township, OH 44077

Dan H

Job Details: 08/01/2022

"Customer complaint that fresh food section is not cooling, fresh food section temperature at 64 degrees, freezer section temperature at-12 degrees, found evaporator fan motor not running, evaporator fan is receiving 120vac ,unit needs evaporator fan motor, customer does not want repair at this time; ordrng 1 242219204 (Motor), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFTR1814TWJ

Near Cleveland, OH 44120

Manny

Job Details: 08/01/2022

"Cc gasket coming off, verify and tried resetting the gasket but keeps coming off, gasket channel on door is warped need Ff door, and FZ gasket.; ordrng 1 241798501 (dsp door-refr) and 1 242193203 (gasket-frzr door)"

We serviced a

WHIRLPOOL WASHER

Model WFW92HEFW0

Near University Heights, OH 44118

Manny

Job Details: 08/01/2022

"Cc that the unit keeps beeping and stopping halfway through the cycle, tried running diagnostics but unit shuts off, turn unit on and it shuts off, checked power and good voltage, was able to get into diagnostics and no codes stored, unit shuts off, ran diagnostics and started test cycle, unit shuts off, try setting the unit in a cycle and unit keeps beeping nonstop, unit will need main control, console and panel; ordrng 1 W11218415 (console) and 1 W11201293 (cntrl-elec) and 1 W10911023 (panel-cntl)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX988SIBM03

Near North Ridgeville, OH 44039

Marie V

Job Details: 08/01/2022

Replaced control and UI. Unit started cooling. Op test okBrought cores for return

We serviced a

MAYTAG REFRIGERATOR

Model MFX2876DRM00

Near Avon, OH 44011

Marie V

Job Details: 08/01/2022

Replaced ice maker. Rebooted unit no cycled ice maker. Filled with water. Op test ok

We serviced a

GE DISHWASHER

Model GDF520PGJ2BB

Near Ashtabula, OH 44004

Joe O

Job Details: 08/01/2022

Installed ui kit. Tested. Op test ok

We serviced a

ELECTROLUX DRYER

Model EFME617STT0

Near Concord Township, OH 44077

Dan H

Job Details: 08/01/2022

"Customer complaint that unit is not starting, confirmed, motor is just humming, motor is receiving 120vac, unit needs new motor, customer does not want repair at this time; ordrng 1 5304529782 (Motor), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325FDAM02

Near Painesville, OH 44077

Dan H

Job Details: 08/01/2022

"Customer complaint of ice build up on freezer section floor , found evaporator drain tube clogged, cleared, op test good"

We serviced a

KITCHENAID REFRIGERATOR

Model KBFS25EWWH7

Near Eastlake, OH 44095

Corina B

Job Details: 08/01/2022

"CC that the freezer is between 9-17*. Ff is good. Confirmed. Fz 15* ff 45*. Found the evaporator half frosted. Used the black light, no dye. Put the gages on 20 vacuum of the low side high side 50 psi. Used nitrogen with soap could not find a leak. Found the Schrader valve leaking on the high side. Replaced the schrader stem. Recovered refrigerant, pulled 28vac w/ pump, watched, good, charged 5oz r134a, unit cooling, pressures good, op test ok"

We serviced a

WHIRLPOOL RANGE

Model WFE505W0JZ0

Near Lyndhurst, OH 44124

Corina B

Job Details: 08/01/2022

CC that the oven does not hold temp when its on a higher heat. Replaced the bake element. Turned the calibration off. Heated oven to 450*. Waited 10-15 minutes after the buzzer. Advised cust to wait 10-15 minutes after buzzer to insert the food. Found the gasket is missing on the bottom of the cabinet. Will need a new gasket. ; ordrng 1 WPW10129032 (Gasket)

We serviced a

MAYTAG WASHER

Model MVW6230HW2

Near Grafton, OH 44044

David R

Job Details: 08/01/2022

"Cc unit not sending out cold water, new unit. Found when installed, hoses were not out on correctly, reversed. Corrected, tested, good. Op Test Ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ07

Near North Royalton, OH 44133

David R

Job Details: 08/01/2022

"Cc unit ice getting stuck in bin, ice is being made. Found ice bin, at back coming apart slightly, could be getting ice caught underneath causing issue. Tested actuator, cubed and crushed Working normally. Ordering new ice bin, customer can install themselves. No return. Advised depending on how much ice, can get pushed into different places causing a jam to seem to happen, can move around ice and unit will work as normal. ; ordrng 1 W11185686 (Ice bin)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ02

Near Chardon, OH 44024

Brian M

Job Details: 08/01/2022

Cc no cool Found unit running compressor relay just clicking Ohmed compressor bad compressor Sealed system under warranty ; ordrng 1 W10507884 (compressor) and 1 WPW10143759 (dryer)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ03

Near Chardon, OH 44024

Brian M

Job Details: 08/01/2022

Cc no cool Found control to shut down when doors are closed Replaced and programmed board OP Test Ok ; used 1 WPW10503278 (CNTRL-ELEC) from stock

We serviced a

KITCHENAID DISHWASHER

Model KDTE104EBL3

Near Huntsburg, OH 44046

Brian M

Job Details: 08/01/2022

"Cc unit not washing Found sump not running but getting power Needs sump assembly ; ordrng 1 WPW10605057 (pump and motor assy), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

AMANA WASHER

Model NTW4516FW

Near Westlake, OH 44145

Gabriel P

Job Details: 08/01/2022

Found error motor faulty ordering but part is out of stock office reach out customer wants part is found ; ordrng 1 W10890624 (Motor) and 1 W11428524 (Capacitor) and 1 W11170317 (Control)

We serviced a

SAMSUNG DRYER

Model DV48H7400GW/A2

Near Painesville, OH 44077

Dan H

Job Details: 08/01/2022

"Customer complaint that unit is not starting, confirmed, found idler pulley broken; ordrng 1 DC93-00634A (Pulley), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Westlake, OH 44145

Marie V

Job Details: 08/01/2022

C that the unit did not cleaned up dishes. Confirmed. Needs new motor. Replaced pump. Tested unit. Op test ok

We serviced a

GE REFRIGERATOR

Model GFE26JYMKFFS

Near North Olmsted, OH 44070

Marie V

Job Details: 08/01/2022

Cc that the gasket is broken. Confirmed. Replaced gasket. Op testok

We serviced a

WHIRLPOOL REFRIGERATOR

Model MRT311FFFH00

Near Lyndhurst, OH 44124

Corina B

Job Details: 08/01/2022

Replaced the housing. Opt test ok

We serviced a

WHIRLPOOL WASHER

Model WFW75HEFW0

Near Pepper Pike, OH 44124

Corina B

Job Details: 08/01/2022

"CC that the washer is leaking underneath. Checked the bellow, no rips or tears. Started a normal cycle, no leaks. Started a clean washer cycle, no leaks. Could not duplicate the leaks. Advised cust to use 1-2 tablespoons of he detergent. Opt test ok."

We serviced a

GE RANGE

Model JGB720SEJ5SS

Near Avon, OH 44011

Angel

Job Details: 08/01/2022

Cc that they had there inspection on there house because its going on sale and the inspector smelled gas and they had a plumber come out and did a leak detection with a leak detector around the house and appliances and could not detect any gas leaks but they wanted a appliance technician to take a look at the range. So i checked all line in back and at gas valve and on top of unit and I could not detect any gas leaks sprayed soap suds all over and nothing. Explained to customer they stated they never smelled it either but because of the house being on sale they had to have someone come out. Opt test ok.

We serviced a

KITCHENAID RANGE

Model KFEG500ESS3

Near Bay Village, OH 44140

Gabriel P

Job Details: 08/01/2022

Part came in damage re ordering ; ordrng 1 W10906445 (Door glass)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS02

Near Perry, OH 44081

Joe O

Job Details: 08/01/2022

Cc: not making iceFound ice maker error code e5(ice maker mold thermistor bad) found ice mold heater receiving proper power. Found ice thermistors reading in range. Needs control; ordrng 1 W11224256 (cntrl-elec)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Cleveland Heights, OH 44118

Manny

Job Details: 08/01/2022

"Cc that she saw something black and gooey on the left side of the unit, checked unit and dont see anything abnormal, showed customer the hinge and the grease from it and she said that looks the same as what she saw, explained that could be that there was too much grease on the hinge, and with the opening and closing of the door cause it to roll off the hinge and fall on the floor, and cant duplicate issue, but too keep an eye on the unit and if she sees the goo again to give us a call and well take another look."

We serviced a

WHIRLPOOL WASHER

Model WFW94HEXW0

Near Mentor, OH 44060

Dan H

Job Details: 08/01/2022

"Customer complaint that unit is leaking into drawer, ran diagnostics found f9e1(long drain), f8e1(long/no fill), f3e1(pressure switch error ), and f6e2(communication error ui-acu ) error codes, ran test cycle unit shut off mid test cycle, found tear in boot, drain pump filter is clogged, unit needs new control, boot, and drain pump filter cleared, customer does not want repair ; ordrng 1 WPW10237494 (Boot) and 1 W10427967 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Westlake, OH 44145

Gabriel P

Job Details: 08/01/2022

"Replace heater,opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDM02

Near North Olmsted, OH 44070

Gabriel P

Job Details: 08/01/2022

"Door is warp not-staying close on corner ordering door but is out of stock office reach customer when part is found for scheduling thanks ; ordrng 1 LW10642551 (Stainless door), used 2 487576 () from stock"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ

Near Broadview Heights, OH 44147

David R

Job Details: 08/01/2022

"Replaced heater. Ran diagnostics, good, Op Test Ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF707ESS00

Near Brecksville, OH 44141

David R

Job Details: 08/01/2022

"Cc unit is not cooling properly, FF section not cooling down to temp, FZ is good. FZ temp around 1-2*, FF peaking at 48-52*. Still ice being made. Took out bottom deli drawer and FF evap cover is covered with 2-3 inch of ice. Tested and bad thermistor on evap, through diagnostics, all fans working correctly. No service pointers. Will need FF harness with thermistor replaced. *** steam all ice** 2 count ; ordrng 1 W10633627 (Fan) and 1 WPW10389152 (Support) and 1 WPW10277799 (Harness), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG RANGE

Model MER6600FZ5

Near Burton, OH 44021

Brian M

Job Details: 08/01/2022

Cc broil does not work with door open Found in manual it says to close door Ran broil test with door closed OP Test Ok

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS07

Near Mentor, OH 44060

Jason N

Job Details: 08/01/2022

"Cc unit freezer light not working, then frost buildup in freezerCustomer stated originally the freezer light stopped working, then it started working but the inside of the freezer was covered in frost. Unit was clean and working properly when arrived. No frost buildup in freezer section, freezer light is working. Checked freezer door gasket for proper seal, checked good. Door operation test good, pulling in tight. Could not determine source of alleged frost buildup at this time, unit is working properly at this time. Advised customer the possibly freezer door was left cracked open for awhile or product in freezer may have stuck out and interfered with door gasket causing poor seal."

We serviced a

WHIRLPOOL RANGE

Model WFE550S0HZ1

Near Mentor, OH 44060

Joe O

Job Details: 08/01/2022

Cc: door not closingFound hinges broke. Need hinges; ordrng 1 WPW10299224 (hinge-door) and 1 WPW10299227 (hinge-door)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS00

Near Mentor, OH 44060

Joe O

Job Details: 08/01/2022

"Installed led modules, and ice maker. Cycled ice maker. Op test ok"

We serviced a

MAYTAG DRYER

Model MEDB725BW0

Near Ravenna, OH 44266

Brian M

Job Details: 08/01/2022

Replaced latch OP Test Ok

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Mogadore, OH 44260

Brian M

Job Details: 08/01/2022

Cc unit not washing properly Found low flow to cold valve Found valve clogged pulled filter screen and cleaned Normal flow returned Advised to add filter screens to the faucet side of the hoses to help prevent clogging the the washer valve

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Mentor, OH 44060

Joe O

Job Details: 08/01/2022

Installed element. Tested. Op test ok

We serviced a

MAYTAG WASHER

Model MVW6230HW1

Near Chardon, OH 44024

Dan H

Job Details: 08/01/2022

"Installed new lid lock, op test no good , lid locked, board shorted when drain pump kicked on, unit needs new control and drain pump; ordrng 1 W11543994 (Cntrl) and 1 W11399437 (Drain pump)"

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KPS0

Near Rocky River, OH 44116

Marie V

Job Details: 08/01/2022

"Replaced vent fan, control and pump, tested unit. No leaks. Op test okBrought core for return"

We serviced a

WHIRLPOOL RANGE

Model WEC310S0FW4

Near Chagrin Falls, OH 44022

Corina B

Job Details: 08/01/2022

"CC that the oven does not heat properly. Heated oven to 350*. Waited 15 minutes after buzzer. Ok temperature with a cookie sheet, 350*. Advised cust to wait 10-15 minutes after the buzzer. Opt test ok"

We serviced a

WHIRLPOOL DISHWASHER

Model MDB4949SKZ0

Near Brecksville, OH 44141

David R

Job Details: 08/01/2022

"Customer had POP, took pics. Under 1 year, F7E1, F9E1 error codes. Wash motor is just humming. Correct power. Ordering motor assembly. ; ordrng 1 W11416363 (Wash motor)"

We serviced a

KITCHENAID RANGE

Model KFGG504KPS1

Near North Olmsted, OH 44070

Gabriel P

Job Details: 08/01/2022

Customer complaint that when using the oven it stink up her house with gas try preheating oven it spark and came on but wants it reach 350 and cycle off it spark 4 to 5 times but didnt light also it try again and it light the second time ordering parts need it also pan warped Also call whirlpool they said replace ignitor ; ordrng 1 WPW10324262 (Ignitor) and 1 WPW10211368 (Pan)