We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Cleveland, OH 44128
Manny
Job Details: 08/07/2023
"Cc unit not cooling, and that is the seal system, because the previous service company told the it was a cfc issue, verified and heater not coming on, heater wire out of connector, unit needs heater and control.; ordrng 1 W11650660 (Heater) and 1 W11566851 (Control)"
We serviced a
MAYTAG WASHER
Model MVWB865GW1
Near Mantua, OH 44255
Brian M
Job Details: 08/07/2023
Installed parts Ran test cycle OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT108FFDW03
Near North Royalton, OH 44133
Marie V
Job Details: 08/07/2023
"Cc that unit is not cooling properly took temps 58* in fresh food section and freezer is at 47*, took evaporator off and allowed few with fan unplugged to verify frost . Threes full frost on evaporator. Ordering control and thermistor, office will contact once they have eta on the part; ordrng 1 W11562259 (Control box) and 1 W11438736 (Thermistor)"
We serviced a
MAYTAG WASHER
Model MVW7232HC
Near Walton Hills, OH 44146
Corina B
Job Details: 08/07/2023
CC that the water is hot. Confirmed. Found the hot and cold line reserved. Switched the lines. Tested. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF577KPS02
Near Shaker Heights, OH 44118
Corina B
Job Details: 08/07/2023
" CC that the doors are not evenly leveled. Confirmed leveled the doors. Opt test ok"
We serviced a
GE DISHWASHER
Model GDF530PGM5WW
Near Conneaut, OH 44030
Dan H
Job Details: 08/07/2023
"Installed new control, op test good"
We serviced a
GE RANGE
Model JB655EK9ES
Near Strongsville, OH 44136
Marie V
Job Details: 08/07/2023
Cc door glass from oven is dirty . Took apart. Cust cleaned out glass. Installed all back together. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ02
Near Broadview Heights, OH 44147
Manny
Job Details: 08/07/2023
"Cc fz door wont close all the way on the left side, verified and Found loose screw on slide, fastened, opt test ok"
We serviced a
WHIRLPOOL DRYER
Model WED5010LW0
Near Broadview Heights, OH 44147
Manny
Job Details: 08/07/2023
"Cc unit not catching lint on the catcher , stating that every 3 to 4th load she have to clean the vents, verified and chute bend and gasket damage, ordering, gaskets and chute ; ordrng 1 W11117429 (chute) and 1 W11415783 (Lint seal) and 1 339956 (seal) and 1 W11522757 (Screen)"
We serviced a
KENMORE DRYER
Model 110.7084299
Near Cleveland, OH 44108
Corina B
Job Details: 08/07/2023
"CC that the dryer gets hot. Confirmed, found the vent clogged with lint. Will need to clean the vent out or replace it with a semi rigid vent. Opt test ok ; O-emld tckt"
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Kingsville, OH 44048
Dan H
Job Details: 08/07/2023
"Customer complaint that unit is not completing cycles, started normal wash cycle, lid locked unit started, unit dis not fill and went to cycle completed, unit needs new harness; ordrng 1 W11568984 (Harness)"
We serviced a
MAYTAG WASHER
Model MHW6630HW0
Near Kingsville, OH 44048
Dan H
Job Details: 08/07/2023
"Customer complaint that unit is not working and showing error code, found control lock on , turned off, ran test cycle, unit is operating as designed"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Lakewood, OH 44107
Marie V
Job Details: 08/07/2023
"Cc that can smell gas when all the time. Confirmed smell coming from behind unit, found main line coming in was loose. Corrected . Showed cust, op test ok"
We serviced a
MAYTAG REFRIGERATOR
Model MRT311FFFZ02
Near North Royalton, OH 44133
Manny
Job Details: 08/07/2023
"Cc unit making a gurgling noise, verified and noise I heard is normal, customer play video of the noise and sound like the refrigerant expanding in evap, show user manual to customer and the list of noise that the unit can make, and unfortunately no much we can do since its a normal noise. Opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near South Euclid, OH 44121
Corina B
Job Details: 08/07/2023
"CC that there is a noise when the ice maker fils. Cycled the ice maker, the fill tube chattering. Will need a new valve and ice maker. ; ordrng 1 W11548535 (Valve) and 1 W11548538 (Ice maker)"
We serviced a
KITCHENAID ICEMAKER
Model KUIX505ESS1
Near Westlake, OH 44145
David R
Job Details: 08/07/2023
"Replaced control, fan motor, blade. Tested out fan motor to make sure, open, bad motor. Ran diagnostics, good. All components working. Op Test Ok."
We serviced a
GE REFRIGERATOR
Model PSS25SGNABS
Near Westlake, OH 44145
Marie V
Job Details: 08/07/2023
"Defrosted all ice from evaporator, replaced heater, thermistor and control. Op test okBrought core for return"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near North Olmsted, OH 44070
David R
Job Details: 08/07/2023
"Cc unit not spinning, wet clothes at end of cycle. No error codes. Ran diagnostics, all components working, spinning and agitating normally. A little scrapping noise in spin. Found SP #: W11531483. Replaced actuator. Noise coming from belt when going around cam. Replaced belt and cam. All parts from t/s. Ran diagnostics. Ran calibration. Ran drain and spin. All test show good. Also see customer using Laundry Detergent that is not HE. Non HE detergent could affect cleaning action in washer. Making note for customer to use HE detergent. Ran another drain/spin. Unit is working normally. Also advised customer to not overload unit. Op Test Ok. ; used 1 W10721967 (PULLEY), 1 W11239857 (BELT), and 1 W11481722 (actuator) from stock"
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Perry, OH 44081
Dan H
Job Details: 08/07/2023
"Installed new control and strike, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model Wrf995fifz00
Near Mentor, OH 44060
Joe O
Job Details: 08/07/2023
Installed cover and control. Advised customer to allow 24 hours for temps to adjust. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Mentor, OH 44060
Joe O
Job Details: 08/07/2023
Cc: not cooling ff section frost build up in freezerFound frost starting around upper freezer door. Found all gaskets are sealing. Small gap in liner near ff door. Applied silicone to gap. Steamed vents. Advised customer to ensure nothing is stuck in gaskets and doors are closing properly. Op test ok
We serviced a
GE DISHWASHER
Model GDT545PSJ2SS
Near Kent, OH 44240
Brian M
Job Details: 08/07/2023
"Cc unit not starting Found unit giving door error From previous repairs this is a communication error between, latch door and ui, will need boards and latch ; ordrng 1 WD21X10490 (latch tub) and 1 WD21X24900C (Control) and 1 WD21X31910 (Ui), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
GE WASHER
Model GTW465ASN0WW
Near Euclid, OH 44132
Joe O
Job Details: 08/07/2023
Installed drain pump and latch. Tested. Op test ok
We serviced a
MAYTAG WASHER
Model MVW6230HW1
Near Chesterland, OH 44026
Jason N
Job Details: 08/07/2023
"Cc unit not working, lid locked Customer had disassembled unit is an attempt to diagnose. Reassembled unit. Unit will not respond, will not enter diagnostics. Checked power into main control, good at 122v, status LED is flashing 3 times. Checked power out to HMI from j5, good at 12.1vdc. Unit will need main control replaced. Customer declined repair at this time, estimate only. ; ordrng 1 W11543994 (Cntrl-elec)"
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Kent, OH 44240
Brian M
Job Details: 08/07/2023
"Cc unit blowing breaker Found unit over current draw when spinning, Needs gearcase, and clutch, and slider, Gearcase bearing are shot ; ordrng 1 W11393685 (Gearcase) and 1 W10754448 (clutch) and 1 W10734521 (slider) and 1 W11130356 (suspension), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MFF2258FEZ04
Near Diamond, OH 44412
Brian M
Job Details: 08/07/2023
Installed gaskets
We serviced a
MAYTAG WASHER
Model MVWB765FC3
Near Geneva, OH 44041
Brian M
Job Details: 08/07/2023
Cc of black stuff in her washer after washing Ran test cycle could not duplicate Advised on cleaning by running clean cycle Nothing in machine will cause continuous black specks other than soap/ softener build up
We serviced a
ELECTROLUX WASHER
Model EFLS627UIW2
Near Chardon, OH 44024
Joe O
Job Details: 08/07/2023
"Cc: error code, not drainingFound error codes e21(water not draining out fast enough) e41(control thinks door switch is open). Found latch is functioning. Found unit is draining. Slowly. Needs drain filter, cover and hoseDrain filter cover shows out of stock. Office to reschedule; ordrng 1 5304505165 (filter) and 1 5304505161 (hose) and 1 5304505169 (cover)"
We serviced a
MAYTAG DISHWASHER
Model MDB9979SKZ0
Near Willoughby Hills, OH 44092
Corina B
Job Details: 08/04/2023
"CC that the unit just stopped mid cycle. Confirmed. Checked power at the terminal block and at the control 120 volts. No light is flashing. Will need a new control. Cust is going to install control..; ordrng 1 W11410063 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW1
Near Euclid, OH 44123
Corina B
Job Details: 08/04/2023
Replaced the harness. Ran a calibration. Started a rinse and spin. Opt test ok.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FG4H2272UF
Near Painesville, OH 44077
Brian M
Job Details: 08/04/2023
Installed icemaker and control Advised to watch
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM01
Near South Euclid, OH 44121
Joe O
Job Details: 08/04/2023
"Cc: not coolingFound compressor excessively hot and not running. Found low side resting pressure at 87, high side roughly 90. Compressor does not sound like valves are functioning internally.Needs compressor; ordrng 1 W10507884 (compressor)"
We serviced a
KENMORE WASHER
Model 110.26832692
Near Willoughby, OH 44094
Joe O
Job Details: 08/04/2023
"Installed pressure switch. Cusstated unit continues to run into second rinse even with 2nd rinse option off. Ran test cycle. Unit fills and agitates. Ran spin, unit passing off and doing second rinse(only 1 rinse selected). Ohmed out rinse selector. Needs timer. Customer does not want to repair timer. ; ordrng 1 WP3951708 (timer)"
We serviced a
FRIGIDAIRE RANGE
Model FFGF3023LWB
Near Willowick, OH 44095
Joe O
Job Details: 08/04/2023
"Cc: error code and beepingFound error code f13(Bad EEPROM Identification/Checksum error). Reconnected power supply error came right back. Needs control and overlay; ordrng 1 5304509983 (Control) and 1 316419137 (Overlay), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Mentor, OH 44060
Joe O
Job Details: 08/04/2023
Cc: f8e4 errorFound unit leaking from sump assembly. Ensured sump assembly is tight. Needs sump assembly.; ordrng 1 W11416363 (Sump assembly)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ04
Near Painesville, OH 44077
Joe O
Job Details: 08/04/2023
Installed ice maker. Cycled. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WTW5300SQ0
Near Brooklyn, OH 44144
Marie V
Job Details: 08/04/2023
Replaced drive system parts. Tested unit. Spinning properly. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near Painesville, OH 44077
Joe O
Job Details: 08/04/2023
Installed tub ring. Ran auto test. Ran fabric softener test cycle. Advised customer to monitor. Op test ok
We serviced a
WHIRLPOOL DRYER
Model WHD560CHW2
Near Cleveland, OH 44113
Bill
Job Details: 08/04/2023
"Changed drain pump, opt test good"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC604FSS01
Near Shaker Heights, OH 44120
Marie V
Job Details: 08/04/2023
"Replaced fill tube heater, tested ice maker. Op test ok"
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near University Heights, OH 44118
Corina B
Job Details: 08/04/2023
"Replaced the cam, belt and drain hose. Ran a calibration. Started a drain and spin. Opt test ok. ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL FREEZER
Model WZF34X18DW01
Near Bentleyville, OH 44022
Corina B
Job Details: 08/04/2023
Replaced the control ran the defrost cycle. Heater turned on. Opt test ok. Brought core back for return.
We serviced a
GE WASHER
Model GTW465ASN2WW
Near Ashtabula, OH 44004
Dan H
Job Details: 08/04/2023
"Installed new motor and speed sensor, op test no good, lid is not locking, unit needs new lid lock; ordrng 1 Wh08x32657 (Lid lock)"
We serviced a
GE DISHWASHER
Model GDF620HGJ4WW
Near North Olmsted, OH 44070
David R
Job Details: 08/04/2023
"Cc unit not working after power outage. Control not working. Short between controls and harness. Will need controls and harness..; ordrng 1 WD21X24900C (Control) and 1 WD21X31902 (Ui control) and 1 WD21X22916 (Harness), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Ashtabula, OH 44004
Dan H
Job Details: 08/04/2023
"Customer complaint that unit is not completing cycles, ran diagnostics found f7e1(basket speed fault), f8e1(long/no fill), and f7e5(shifter fault) error codes, found optical sensor in shifter not reading basket, unit needs new shifter, installed new shifter, op test good ; used 1 W10913953 (ACTUATOR) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near North Ridgeville, OH 44039
David R
Job Details: 08/04/2023
"Cc still no ice, went through interactive ice maker on Service Matters. All fans, all temp, check good. No icemaker codes. Replaced dual valve W11482383 from surplus, noticed a little water coming from it. Found that heater for fascia and water line was not plugged in. Corrected, icemaker cycled test 59, and called for water test 45. Good. Op Test Ok."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT540HAMZ
Near Lorain, OH 44052
Angel
Job Details: 08/04/2023
" Cc that unit is not cycling at all. Confirmed cc, unit powers on but wont do anything checked diagnostics and found error code F8E2 drain problem pump will not run checked power from control and is not sending power will need control board also checked wiring to make sure it was good snd it was.; ordrng 1 WPW10653840 (Latch) and 1 W11637581 (Control board)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Amherst, OH 44001
David R
Job Details: 08/04/2023
"Replaced panel. Tested, good. Op Test Ok."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Geneva, OH 44041
Dan H
Job Details: 08/04/2023
"Customer complaint of loud noise, found freezer section evaporator frozen solid, freezer section evaporator fan is frozen in ice, unit needs new control and defrost thermistor ; ordrng 1 WPW10675033 (Cntrl) and 1 W11249952 (Motor/thermistor)"
We serviced a
FRIGIDAIRE DISHWASHER
Model FDPC4221AW0A
Near Geneva, OH 44041
Dan H
Job Details: 08/04/2023
"Customer complaint that unit is leaking and not draining, unit filled with water, pressed cancel, unit drained, drain hose is run properly, found valve seeping, unit needs new valve; ordrng 1 5304525044 (Valve), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
GE WASHER
Model GFW850SPN0RS
Near Painesville, OH 44077
Brian M
Job Details: 08/04/2023
Installed valve OP Test Ok
We serviced a
KITCHENAID WALL OVEN COMBO
Model KEMS309BSS01
Near Mentor, OH 44060
Brian M
Job Details: 08/04/2023
"Installed appliance manager still issuesUnit does not show door shut According to tech sheet ui is needed as well Customer does not want to continue Bm has used part for return ; ordrng 1 W10570025 (Ui) and 1 W11568584 (Thermostat) and 1 WPW10490593 (housng-lmp), used 2 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
AMANA REFRIGERATOR
Model ART318FFDW10
Near Novelty, OH 44072
Brian M
Job Details: 08/04/2023
"Customer showed pop took pic Cc of low cool Unit is in garage/ advised that unit is not garage ready and may require unit to be in temp controlled environment Found evap to have good frost pattern but fan not running Inspected fan found loose connections Fixed, fan on Advised to let cool for 72 hours"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS00
Near Aurora, OH 44202
Brian M
Job Details: 08/04/2023
"Cc Ice not dispensing Found icemaker not in home position and ice blocking it from going home, water leak out of icemaker creating clump In bin, bin shaft, or motor shaft is stripped; ordrng 1 W11228132 (shaft) and 1 W10910401 (ice-contnr) and 1 W10908391 (icemaker)"
We serviced a
MAYTAG WASHER
Model MVWB865GW1
Near Mantua, OH 44255
Brian M
Job Details: 08/04/2023
Tried to remove the bolt to agitator and it rounded out could not break free the bolt Need to order agitator and bolt Call customer to schedule ; ordrng 1 W10752187 (screw) and 1 W11550891 (Agitator)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ05
Near Garrettsville, OH 44231
Brian M
Job Details: 08/04/2023
"Cc no ice found cubes stuck in mold Removed and cycled icemaker unit is functioning properly at this time quoted for icemaker if issue happens again ; ordrng 1 WPW10300024 (icemaker), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW2
Near Burton, OH 44021
Brian M
Job Details: 08/04/2023
Cc unit not spinning out Ran test cycle found tub hub to be stripped Can not remove wash plate will need plate and hub ; ordrng 1 W10752283 (washplate) and 1 W10528947 (drive hub kit)
We serviced a
FRIGIDAIRE DISHWASHER
Model FFCD2418US1A
Near Lakewood, OH 44107
Manny
Job Details: 08/04/2023
"Cc unit leaking verified and noticed some water under kick plate, removed plate and found water line Leaking on joint (see pic), tightened no leaking but recommending line to be replaced, ran test cycle no leaks from the unit detected, advise to run the unit normally and if any leaks to give us a call back well take another look. Opt test ok"
We serviced a
KENMORE OTR MICROWAVE
Model 79049609312
Near Mentor, OH 44060
Corina B
Job Details: 08/04/2023
"CC that the microwave is not working. Confirmed. The touchpad is not responding and is missing led lights in the display. Will need a control, led board and keypad touchpad. ; ordrng 1 5304475168 (Control) and 1 5304453940 (Touch pad) and 1 5304440835 (Led), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Cleveland, OH 44128
Bill
Job Details: 08/04/2023
"Cc unit would not start, could not confirm. Pull diagnostic, ran error codes none found. Ran auto test, passed. Had customer start a load of laundry, noticed they where releasing button to soon. Taught customer the proper way of starting unit. Unit operating as intended."
We serviced a
MAYTAG DRYER
Model MED7230HW3
Near Strongsville, OH 44136
David R
Job Details: 08/04/2023
"Replaced control, sensors and harness. Advised customer of clothes load. Clothes need to be able to touch sensors or time can count down thinking everything is dry. Need the correct load or advised for smaller loads to use time dry to bypass sensing if needed. Tested unit in diagnostics. Everything is working properly and functioning as it should. Op Test Ok."
We serviced a
WHIRLPOOL WASHER
Model WFW8740DW1
Near Parma, OH 44134
Manny
Job Details: 08/04/2023
"Cc unit giving code again, verified and found code F5E2 for lid lock fault, replaced lower harness and opt tested ok"
We serviced a
JENN-AIR WALL OVEN
Model JJW3430DS01
Near Painesville, OH 44077
Corina B
Job Details: 08/04/2023
"CC that there is a rattling noise. Confirmed. Found the convection fan rattling. Will need a new fan. Cust does not want to repair right now. ; ordrng 1 W10853996 (Fan), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Cleveland, OH 44104
Manny
Job Details: 08/04/2023
"Cc unit not advancing in cycle, verified and lid lock not activated, ran diagnostics and found lid lock code F5E2, replaced lid lock and control is unresponsive, unit needs main control ; ordrng 1 W11170317 (cntrl-elec), used 1 W11307244 (DOOR LOCK) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRSS2323AS0
Near Mayfield Heights, OH 44124
Bill
Job Details: 08/04/2023
"Cc not making ice, confirmed cc. Ice maker stuck in harvest ice position, ordered new ice maker. Follow up scheduled for 8/9; ordrng 1 5304532555 (Ice maker), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG DRYER
Model MGDX655DW2
Near Strongsville, OH 44149
David R
Job Details: 08/04/2023
"Cc burning smell. Checked all wires and ignitor, nothing broken or exposed. Cleared lint. Tested. Good. Advised customer of a disinfectant if needed for burning smell to go away quicker. Unit good, Op Test Ok."
We serviced a
WHIRLPOOL DRYER
Model CEM2743BQ0
Near Lorain, OH 44053
Marie V
Job Details: 08/04/2023
"Replaced thermostat, and dryer kit. Tested unit, took temps. All good. Advice cust to replace foil vent for rigid or flexible metal vent. Op test okBrought part for return. ; O-emld tckt"
We serviced a
WHIRLPOOL RANGE
Model WEG745H0LZ4
Near North Ridgeville, OH 44039
Angel
Job Details: 08/04/2023
"Cc that oven clicks when its turn on and than after the set temp reaches the temperature every couple of minutes it will still click. Explained to customer that oven has a spark ignitor so its normal for it to click in order to ignite the burner and after it reaches the set temp it will click on and off to maintain the set temperature, to make sure of the complaint and it was what I was thinking I preheated unit to 350* and made sure it was just the ignitor and it was customer does not like the sound it makes when it clicks and unfortunately theres nothing we can do about the sound it makes unit working as designed opt test good."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS00
Near North Ridgeville, OH 44039
Angel
Job Details: 08/04/2023
"Cc that freezer is working but ff section is warm and ice maker not working. Verified and found ff section evaporator frosted over, also ran diagnostics and ice maker did not have any error codes tried to cycle it and passed also filled. Found deli drawer board had water in it unplugged it for customer and explained to her the issues that board can cause, but for the frost issue she will need control board, harness/fan and ui gave customer estimate and she will think about it.; ordrng 1 WPW10675033 (Control board) and 1 W11087438 (Fan/harness) and 1 W11330971 (Ui), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW3
Near Perry, OH 44081
Dan H
Job Details: 08/04/2023
"Customer complaint that unit squeak on normal wash only, ran manual test cycle, valves open and close, ran high speed spin, ran heavy agitate, no unusual noises heard, unit is operating as designed"
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Middlefield, OH 44062
Joe O
Job Details: 08/04/2023
Installed control and ui. Ran auto test and calibration. Found light clunk in agitation. Advised customer the gears have a little play in them and when switching positions its ok to hear some noise. Checked agitator and rotor. All tight. Unit is shifting properly. Op test ok
We serviced a
MAYTAG WASHER
Model MAV5758EWW
Near Madison, OH 44057
Brian M
Job Details: 08/04/2023
Cc unit not spinningFound ui not responding but receiving power Will need control but its discontinued.
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MS0
Near Cleveland, OH 44104
Manny
Job Details: 08/04/2023
"Installed new rack, opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Strongsville, OH 44149
David R
Job Details: 08/04/2023
Replaced icemaker. Went through test mode. Cycled and called for water. Correct temp. Good. Op Test Ok.
We serviced a
WHIRLPOOL DRYER
Model WED94HEAC0
Near Avon Lake, OH 44012
Marie V
Job Details: 08/04/2023
"Replaced air duct and seal, op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Painesville, OH 44077
Dan H
Job Details: 08/04/2023
"Installed new control, op test good"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HBS03
Near Painesville, OH 44077
Corina B
Job Details: 08/04/2023
"Found the schrader on the drier leaking. Replaced the stem. Used nitrogen and checked the connections, no leaks. Recovered refrigerant, replaced stem pulled 28vac w/ pump, watched, good, charged 58grams of r600 unit cooling, pressures good, op test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KBBR306ESS01
Near Shaker Heights, OH 44122
Manny
Job Details: 08/04/2023
Replace LED modules opt test ok
We serviced a
MAYTAG OTR MICROWAVE
Model MMV4205DS1
Near Willoughby Hills, OH 44092
Bill
Job Details: 08/04/2023
"Cc fan and light stay operating with door closed, confirmed cc. Tried to locate a control board, board has been discontinued. Ask Brian if he could find one, no luck. Explained to customer that we could not locate one."
We serviced a
WHIRLPOOL DRYER
Model WGD5100HW3
Near Avon Lake, OH 44012
Marie V
Job Details: 08/04/2023
"Replaced coils, panel, ignitor.. showed cust looks good. Advice to use time dry. Op test ok"
We serviced a
KITCHENAID OTR MICROWAVE
Model KMHS120ESS09
Near Cleveland, OH 44106
Manny
Job Details: 08/04/2023
"Cc unit not heating, verified and unit pulling 11.68 amps, mag and transformer need to be replaced. ; ordrng 1 W10818686 (magnetron) and 1 W10733412 (transformr), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDE0
Near Richmond Heights, OH 44143
Bill
Job Details: 08/04/2023
"Cc not cleaning like it used to, confirmed cc. Pulled lower washer arm, all but 3 ports where clogged. Pulled middle washer arm, all but 1 port was clogged. Ordered all three washer arms and retainer clip for upper rack arm. .; ordrng 1 W10803178 (Lower washer arm) and 1 WPW10605345 (Upper arm) and 1 WPW10327455 (Upper level arm) and 1 WP3400918 (Retainer), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KENMORE DRYER
Model 110.76852694
Near Lakewood, OH 44107
Manny
Job Details: 08/04/2023
"Cc unit not heating, verified s d no heat, ran test cycle and igniter not glowing, removed back panel tested components and thermal fuse open, replaced with TS#WP3392519, ran test and good heat, opt test ok; used 1 WP3392519 (THERMAL FUSE) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW09
Near Lakewood, OH 44107
Manny
Job Details: 08/04/2023
"Replaced door, and good seal, opt test ok"
We serviced a
GE DISHWASHER
Model GDT695SBL3TS
Near Cleveland Heights, OH 44121
Bill
Job Details: 08/04/2023
"Cc unit not coming on after power outage, confirmed cc. Found main control to be dead, ordered replacement board.; ordrng 1 WD21X24901C (Control board), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Strongsville, OH 44149
David R
Job Details: 08/04/2023
Replaced door and nameplate. Tested. Good.
We serviced a
GE WASHER
Model GTW335ASN0WW
Near Andover, OH 44003
Dan H
Job Details: 08/04/2023
"Customer complaint that unit fills and just stops, confirmed, unit opens valves, lid locks then unit does nothing, ran spin test unit is not spinning, no power to motor, unit needs new control; ordrng 1 WH22X35597 (Cntrl)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Kingsville, OH 44048
Dan H
Job Details: 08/04/2023
"Installed new spray arm, op test good"
We serviced a
WHIRLPOOL WASHER
Model WFW9151YW00
Near Berea, OH 44017
David R
Job Details: 08/04/2023
"Cc unit leaking down middle under door again. Took off and adjusted gasket. Ran no leaks. Noticed bottom of door is dragging, not closing properly, could be causing leak. Gap at bottom of door, showed customer. Customer to monitor, if still leaking will need door parts. W10323475 NLA, W10323462 frame NLA, W10260301 frame NLA W10205548 glass door, can also reorder gasket."
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN502EBS02
Near Brecksville, OH 44141
David R
Job Details: 08/04/2023
Replaced LED control and FZ lights. Good. Op Test Ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Avon, OH 44011
Marie V
Job Details: 08/04/2023
"Replaced fan , op test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDTE104KPS1
Near Ashtabula, OH 44004
Dan H
Job Details: 08/04/2023
"Customer complaint that unit is not turning on, turned on unit started, unable to duplicate the problem , unit is operating as designed"
We serviced a
WHIRLPOOL RANGE
Model WFE505W0HB5
Near Ashtabula, OH 44004
Dan H
Job Details: 08/04/2023
"Customer complaint that unit is not cleaning, started clean oven cycle, oven heated, unit is operating as designed"
We serviced a
WHIRLPOOL RANGE
Model WFE550S0LB2
Near Strongsville, OH 44149
Angel
Job Details: 08/04/2023
Cc that she thinks temps are not correct on the oven because her thermometers she has in the oven read about 30* less when it preheats to 350*. Explained to customer she cannot go by those thermometers because theyre slow reacting and when the oven reaches 350* they will be under what the temperature should be. Preheated oven to 350* and Used my cast iron pan to check the average temperature and after about 10 to 15mins the temperature was at and it was at 359* to 363*. Recommended customer to wait 15mins before inserting food and explained to her how to use the calibration setting as well unit working as designed opt test good.
We serviced a
MAYTAG REFRIGERATOR
Model MRT311FFFZ02
Near Cleveland, OH 44102
David R
Job Details: 08/04/2023
"Cc unit not cooling, frosting up in FZ section around door. Found gap at bottom of FF. Liner is coming away from cabinet. Non repairable. Calling techline to documented; saved tckt"
We serviced a
KITCHENAID DISHWASHER
Model KDTM704KPS0
Near Strongsville, OH 44136
Marie V
Job Details: 08/04/2023
Replaced drain pump. Tested unit. No leaks. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WTW5105HC2
Near North Ridgeville, OH 44039
Angel
Job Details: 08/04/2023
Cc that every time she would pour bleach in the dispenser it would leak on floor. Verified and found unit needed to be leveled properly. Leveled unit tested it opt test good.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Brooklyn, OH 44144
Marie V
Job Details: 08/04/2023
"Cc that unit is not working. Confirmed, theres water inside . Found drain pump wire broken at the connector and drain pump cover broke off, will need new harness and drain pump.; ordrng 1 W11643701 (Lower harness) and 1 W11399437 (Drain pump.)"
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near Wickliffe, OH 44092
Corina B
Job Details: 08/04/2023
"CC that there is a knocking noise in a spin cycle. Ran diag no codes. Started a manual spin cycle, no noise. Checked underneath and the screw is tight on the rotor and stator. Started a rinse and spin. With clothes, no unusual noise. Advised Cust to get a video of noise. Opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Lorain, OH 44055
Marie V
Job Details: 08/03/2023
"Cc that unit is making a noise, confirmed, noise comes from Compressor it sounds normal, cust does not like it and they said it gets louder , unit is cooling properly took temps 36* fresh food section and -1 in freezer. Called whirlpool tech-line spoke to Nate, advise to use making tape if necessary for the compressor lines, to adjust, if is working and cooling properly is working as designed"