We serviced a
MAYTAG REFRIGERATOR
Model MSF22C2EXW00
Near Shaker Heights, OH 44122
Manny
Job Details: 04/05/2023
"Cc unit making a rattling noise, but now its no making it, verified and no noise ran harvest on ice maker and no noise detected checked evaporator cover for any frost and clear, pulled unit out and checked on back and no noise only thing I see that can cause the noise is the coiled up copper line on the back of the unit cant duplicate, advise customer to record the noise so we can hear the noise and determine the cause. Unit working properly opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Willoughby, OH 44094
Joe O
Job Details: 04/05/2023
Cc: hummingFound capacitor failed. Replaced capacitor. Ran auto test. Op test ok
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Grafton, OH 44044
David R
Job Details: 04/05/2023
"Replaced valves. Found capacitor overloading and shutting off agitation mode. Replaced from t/s. Ran diagnostics. Unit still cutting off, cuts off and goes dead in spin mode now. Put a watt meter on to see if loosing power when in diagnostics, no, no power being lost at outlet. Ordering main control, motor, actuator and harness ; ordrng 1 W11448788 (Harness) and 1 W10890624 (Motor) and 1 W10913953 (Actuator) and 1 W11170317 (Control), used 1 W11428524 (CAPACTIOR) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Willoughby, OH 44094
Jason N
Job Details: 04/05/2023
"Installed dual water valve. Ran ice maker fill test, no abnormal noise heard. Op test good."
We serviced a
KITCHENAID WALL OVEN
Model KOSE500ESS05
Near University Heights, OH 44118
Manny
Job Details: 04/05/2023
"Cc unit not powering on verified and not power on ui, took console off and found fuse open, unit needs thermal fuse ; ordrng 1 W11204568 (fuse-thrml), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
AMANA DRYER
Model NED4655EW
Near Cleveland, OH 44105
Manny
Job Details: 04/05/2023
"Cc that unit not tumbling, verified and belt broken, replaced belt using TS#4392065, opt test ok; used 1 4392065 (DRYER REPAIR KIT) from stock"
We serviced a
JENN-AIR DBL WALL OVEN
Model JJW2730DS00
Near Painesville, OH 44077
Jason N
Job Details: 04/05/2023
Installed console. Programmed to correct model. Ran functionality tests. Op test good.
We serviced a
WHIRLPOOL DRYER
Model WGD6120HW0
Near Gates Mills, OH 44040
Joe O
Job Details: 04/05/2023
Installed dryer repair kit and shaft. Tested. Op test okTook incorrect parts for return.
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH31017HB07
Near Chardon, OH 44024
Dan H
Job Details: 04/05/2023
"Installed new control, op test good"
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW2
Near Bedford, OH 44146
Corina B
Job Details: 04/05/2023
Will need an electrician. Power drops to 90 volts when in a spin.
We serviced a
GE DISHWASHER
Model GDT580SMF5ES
Near Cleveland, OH 44113
Angel
Job Details: 04/05/2023
"Cc that unit is leaking on the left hand side corner. Open door and i could see water stain on door around where customer states the leak happens. Unit will need door seal replaced.; ordrng 1 WD08X22095 (Tub seal), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS04
Near Rocky River, OH 44116
Angel
Job Details: 04/05/2023
Replaced damper assembly tested function to make sure it was quiet opt test good.
We serviced a
ROPER WASHER
Model RTW4516FW2
Near Eastlake, OH 44095
Corina B
Job Details: 04/05/2023
CC that the unit is flashing and the clothes come out wet. Confirmed. The unit was in a pause. Pressed start unit started. Ran diag no codes. Started a rinse and spin with clothes. Advised cust to use 1-2 tablespoons of he detergent. Opt test ok.
We serviced a
ROPER DRYER
Model RGX4634KQ2
Near Lakewood, OH 44107
Marie V
Job Details: 04/05/2023
"Cc that the unit is running but not heat. Confirmed, found thermal fuse open. Replaced from T/S verify air flow is good. Op test ok; used 1 3392519 () from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS06
Near Avon Lake, OH 44012
Angel
Job Details: 04/05/2023
Replaced mullion tested door opt test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED2KHAXVB01
Near Orange, OH 44022
Brian M
Job Details: 04/05/2023
Installed motor OP Test Ok ;
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Lakewood, OH 44107
Marie V
Job Details: 04/05/2023
"Cc that the unit will not start. Arrived unit was flashing. Canceled and ran diag, no error codes. Ran auto test , pass. Stared a normal cycle. Pass. Explain cust how the unit now takes 2 times to start unit. Could not duplicate issue. Working as designed"
We serviced a
WHIRLPOOL WASHER
Model MVWC400XW3
Near Bay Village, OH 44140
Marie V
Job Details: 04/05/2023
Cc that the unit dis not pass sensing. Ran diag found error code F8E1 long fill no fill. Tested water on manual tested found cold water was off. Corrected and stared a normal cycle. Unit stared washing. Op test ok
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKB0
Near Avon Lake, OH 44012
Marie V
Job Details: 04/05/2023
Replaced pump motor. Had to removed all connections. Tested unit. All good. No leaks. Op test ok
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Huntsburg, OH 44046
Brian M
Job Details: 04/05/2023
Cc unit goes sense to done Followed tech sheet could not find an issue Reset power unit functioning properly Advised
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Wellington, OH 44090
David R
Job Details: 04/05/2023
"Cc unit UI Ill not take commands, will just blink, stop mid cycle or work intermittently, customer has unplugged multiple times. Electronic issue, stuck relays. Ordering controls and latch. ; ordrng 1 W11513248 (Latch) and 1 W11643702 (Panel control) and 1 W11513246 (Main control)"
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS11
Near Painesville, OH 44077
Joe O
Job Details: 04/05/2023
"Cc: microwave light not functioning, door not always closingFound door slightly twisted. Straightened door. Op test ok"
We serviced a
GE REFRIGERATOR
Model Gfe29hmeees
Near Geneva, OH 44041
Dan H
Job Details: 04/05/2023
"Installed new fresh food section evaporator fan, op test good"
We serviced a
MAYTAG WASHER
Model MHW5630HC0
Near Jefferson, OH 44047
Dan H
Job Details: 04/05/2023
"Installed new valves, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Wellington, OH 44090
David R
Job Details: 04/05/2023
Replaced water filter cover. Good. Op Test Ok.
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Columbia Station, OH 44028
David R
Job Details: 04/05/2023
"New built home. Cc unit not getting water, had a plumber out yesterday. Found water line not hooked up to unit and water turned off. Corrected. Ran unit, water going to unit, wash mode started. Unit is good. Op Test Ok."
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Middleburg Heights, OH 44130
David R
Job Details: 04/05/2023
Cc unit squeaking noise. Replaced dryer repair kit from t/s. Ran unit. No noise. Good. Op Test Ok.; used 1 4392067 (DRYER REPAIR KIT) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ03
Near North Ridgeville, OH 44039
David R
Job Details: 04/05/2023
Cc unit FZ not closing. Found adaptors will not fully extend. Was able to get unit FZ door to close all the way to stop cooling lost. Ordering adaptors for FZ. ; ordrng 1 WPW10397636 (Left hand adaptor) and 1 WPW10397635 (Right hand adaptor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHB08
Near Amherst, OH 44001
David R
Job Details: 04/05/2023
"Replaced icemaker. Leveled unit out. Tested, good. Icemaker cycled. Good. Op Test Ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ01
Near Conneaut, OH 44030
Dan H
Job Details: 04/05/2023
"Customer complaint that unit is not making ice, found harness backed out of ice, reinserted, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB329DMBW00
Near Geneva, OH 44041
Dan H
Job Details: 04/05/2023
"Customer complaint that unit is not making ice, found ice maker fill tube frozen, valve is seeping, unit needs new valve, customer does not want repair; ordrng 1 WPW10498976 (Valve), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG DRYER
Model MED6230RHW2
Near Painesville, OH 44077
Joe O
Job Details: 04/05/2023
"Cc: shuts off after a min of run time, will not finish cycleFound unit will not power up. Tested power at terminal block. Found unit only receiving 120v. Customer flipped breaker. Unit still only receiving 120v. Need electrician"
We serviced a
KITCHENAID MICROWAVE
Model KEMC308KSS0
Near Avon Lake, OH 44012
Angel
Job Details: 04/05/2023
"Cc that unit sparked while using. Confirmed cc, looked inside unit and saw where the cover plate for the magnetron is there were 2 burnt spots and unit is not heating will need magnetron, capacitor and diode. Gave customer estimate ; ordrng 1 WP4375424 (Magnetron) and 1 WP4375020 (Capacitor) and 1 WPW10687786 (Diode), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Willoughby, OH 44094
Corina B
Job Details: 04/05/2023
"Cust showed pop, sent pic. CC that there is a humming noise when running. Confirmed. Found a ball of lint in the blower housing. Removed the lint. Tested, no noise. Customer has a foil style vent advised customer to replace with a semi rigid or rigid vent. Can not checked vent due to being on the roof. Opt test ok."
We serviced a
AMANA DRYER
Model NGD4655EW3
Near Lorain, OH 44052
Angel
Job Details: 04/05/2023
"Cc that unit was making a sound when starting unit. Confirmed cc, unit starts and makes sound took apart unit and replaced rollers, idler pulley and belt tested unit opt test good."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Willowick, OH 44095
Jason N
Job Details: 04/04/2023
"Cc unit not finishing cycle, water remains in tubRan diagnostics, found cod f9e1 for long drain. Checked under unit, found broken blue wire to drain pump. Repaired wiring and ran manual drain out. Op test good."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Mentor, OH 44060
Dan H
Job Details: 04/04/2023
"Installed new control, op test good"
We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near Diamond, OH 44412
Brian M
Job Details: 04/04/2023
Replaced ui OP Test Ok
We serviced a
GE REFRIGERATOR
Model HTM18GCSBRSA
Near Lakewood, OH 44107
Angel
Job Details: 04/04/2023
"Cc that unit is still not cooling in the ff section as should and there not packing up the fridge. Verified and found that there having a drain issue freezer will get full of ice on the bottom and got to a point where it clogged up the vents causing the no cool issue in ff section. Removed evaporator cover unit has halfway frost pattern found fan is not running properly and really wobbly will need fan replaced as well.; ordrng 1 WR60X31522 (Fan), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD608ESS01
Near Strongsville, OH 44149
Marie V
Job Details: 04/04/2023
"Cc that the unit is leaking from the door. Confirmed, found line broken in half. Will need 2 tech in order to fix leak. Called whirlpool tech line to find water line part, spoke to TJ, recommended replacing door. No water line can be replaced.. 6 to 8 weeks for door to arrive. ; ordrng 1 W10800793 (Door)"
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Cleveland, OH 44111
Angel
Job Details: 04/04/2023
Cc that washer was working fine at old home and now its not. Verified and found that he has the drain hose on floor but at the old home he had it properly installed. He didnt know that would make a difference so i helped him install it to the utility tub tested unit opt test good.
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Cleveland, OH 44105
Angel
Job Details: 04/04/2023
"Cc that unit was not washing clothes and water is not to deep. Ran diagnostics tested agitation and it was not agitating as of the water issue its working as should explained to customer on a normal cycle it will not fill up with water to much. For the agitating issue I looked underneath unit and found cam arm was bent upwards causing shifter not to be incontact with it not letting unit agitate. Replaced cam with shifter tested unit opt test good. Recommended customer not to overload unit to avoid issues.; used 1 W10721967 (PULLEY), and 1 W11481722 (actuator) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near East Cleveland, OH 44112
Manny
Job Details: 04/04/2023
"Cc unit tub fell off, verify and tub still attached but suspension rods are weak, and tub leaning towards the back left, unit needs suspension rod, ; ordrng 1 W10780045 (suspension)"
We serviced a
WHIRLPOOL WASHER
Model ETW4300SQ0
Near Cleveland Heights, OH 44121
Manny
Job Details: 04/04/2023
"Cc unit not advancing and has water inside, verified and unit full off water set timer to spin and nothing, checked door latch and its broken, pushed latch with my finger and unit started draining and spinning, unit needs door latch.; ordrng 1 WP8318084 (switch-lid), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW95HEDW0
Near Cleveland, OH 44120
Joe O
Job Details: 04/04/2023
Installed drain pump. Tested. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Cleveland, OH 44104
Joe O
Job Details: 04/04/2023
Installed control. Ran quick test cycle. Ran drain and spin. Op test ok
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Wickliffe, OH 44092
Jason N
Job Details: 04/04/2023
"Cc unit stopping in mid cycle, water remaining in tubFound unit flashing f9e1 for drain problem. Checked under unit, found broken ground wire to drain pump. Repaired wiring, unit drained water out. Op test good."
We serviced a
WHIRLPOOL RANGE
Model WFE535S0LS2
Near Willoughby Hills, OH 44092
Jason N
Job Details: 04/04/2023
Installed infinite switch. Tested burner operation. Op test good.
We serviced a
KITCHENAID COOKTOP GAS
Model KCGS350ESS00
Near Mentor, OH 44060
Dan H
Job Details: 04/04/2023
"Customer complaint that center burner flame goes out on low, confirmed, unable to adjust flame, unit needs new burner valve; ordrng 1 W11246817 (Burner valve)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Chardon, OH 44024
Dan H
Job Details: 04/04/2023
"Customer complaint that unit is not making ice, ran ice maker diagnostics found e5 error code again, ice maker harvests , ice maker fills, fans are working, ice level sensor is working, ice maker thermistor is good, ordering ice maker and control, part is out of stock so not scheduling return appointment ; ordrng 1 W11658802 (Ice maker) and 1 W10843055 (Cntrl)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Moreland Hills, OH 44022
Corina B
Job Details: 04/04/2023
Replaced the panel. Opt test. Ok.
We serviced a
KITCHENAID DISHWASHER
Model KUDS35FXSS3
Near Kent, OH 44240
Brian M
Job Details: 04/04/2023
Cc unit not powering on Found unit getting power but unit not getting power from control Needs control and ui ; ordrng 1 WPW10380685 (cntrl-elec) and 1 WPW10481125 (panel-cntl) and 1 SHIPPING (SHIPPING LOGISTICS*)
We serviced a
MAYTAG DRYER
Model MED7230HW2
Near Streetsboro, OH 44241
Brian M
Job Details: 04/04/2023
Cc no heat Found unit not getting 240 from power cord but outlet had proper power Replaced power cord Ran test cycle OP Test Ok ; used 1 PT600L (4 PRONG DRYER CORD) from stock
We serviced a
WHIRLPOOL WASHER
Model WFW5605MC0
Near Mayfield Heights, OH 44124
Jason N
Job Details: 04/04/2023
"Cc unit offbalance, unit bouncing around Customer stated she just purchased the unit.Found 2 upper shipping bolts still installed in unit. Removed shipping bolts. Ran test cycle, no abnormal movement, all functions passed. Op test good."
We serviced a
MAYTAG WASHER
Model n/a
Near Fairview Park, OH 44126
Angel
Job Details: 04/04/2023
"Cc that washer smells like something burning when going into a spin. Ran diagnostics and checked for error codes and had a F7E7, F7E8 and F7E9 all for motor and rotor issue. SomI looked underneath unit and found that there was part of a dolly cart left underneath washer which was jamming up against the rotor causing the issues and burning smell removed it tested unit and as of now everything is working as should opt test good."
We serviced a
WHIRLPOOL WASHER
Model MVWC350AW1
Near Westlake, OH 44145
Angel
Job Details: 04/04/2023
"Cc that washer stopped agitating and spinning. Tested unit in diagnostics and everything was functioning as should went to diagnostics and unit had a shifter fault and motor fault. Looked underneath unit and also found belt slipping on pulley which will need replaced as well. Gave customer estimate for shifter, belt and cam ; ordrng 1 WPW10006355 (Shifter), used 1 W10721967 (PULLEY), and 1 WPW10006384 (BELT) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Cleveland, OH 44128
Jason N
Job Details: 04/04/2023
"Cc unit not cooling in ff sectionCustomer showed pop Found evaporator panel and evaporator coils frosted up. Ran diagnostics tests, found defrost sensor reading open. Ordering defrost thermistor and harness circuit; ordrng 1 W11546681 (Harness) and 1 WP2315549 (Motor-evap) and 1 WPW10384183 (Thermistor)"
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near Shaker Heights, OH 44120
Joe O
Job Details: 04/04/2023
Cc: not drainingFound drain pump continuously running. Standing water in unit. Needs drain pump; ordrng 1 WPW10276397 (drain pump assy)
We serviced a
MAYTAG RANGE
Model MGT8885XS00
Near Mayfield Heights, OH 44124
Joe O
Job Details: 04/04/2023
Cc: upper oven not heatingFound igniter open. Needs igniterCustomer does not want to repair at this time; used 1 12400035 (IGNITER) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS03
Near Oakwood Village, OH 44146
Jason N
Job Details: 04/04/2023
"Installed dual valve. Ran dispense test, no leaks. Op test good."
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Lyndhurst, OH 44124
Corina B
Job Details: 04/04/2023
CC that the unit is leaking. Confirmed. Found the pump and motor leaking. Will need a new pump and motor. ; ordrng 1 W11416363 (Pump and motor)
We serviced a
CROSLEY WASHER
Model VAW3584GW1
Near Chesterland, OH 44026
Joe O
Job Details: 04/04/2023
Cc: not advancing through cycleFound error code f8e1(long fill). Found low cold water pressure. Needs water valve. Replaced valve. Ran auto test and calibration. Op test ok ; used 1 W11210459 (VALVE) from stock
We serviced a
MAYTAG DRYER
Model MEDX700XL0
Near Chesterland, OH 44026
Jason N
Job Details: 04/04/2023
"Cc unit not powering on after power outagesVerified that unit is not responding. Checked power into main board, good at 119v. Checked power out to UI control, found main board only sending out 4.2vdc should be 12vdc. Unit will need main board replaced. Customer declined repair, estimate only.; ordrng 1 WPW10214009 (Main control)"
We serviced a
WHIRLPOOL RANGE
Model WFC315S0JS1
Near Euclid, OH 44132
Corina B
Job Details: 04/04/2023
Replaced the cooktop. Opt test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Hiram, OH 44234
Brian M
Job Details: 04/04/2023
Defrosted evap installed bi metal and thermistor OP Test Ok
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2290REM00
Near Aurora, OH 44202
Brian M
Job Details: 04/04/2023
Cc gasket ripped Also found right door switch malfunctioning Needs gasket and switch ; ordrng 1 W10830046 (gasket-fip) and 1 W11291138 (switch)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF300ESS01
Near Parma, OH 44134
David R
Job Details: 04/04/2023
"Cc unit leaking. Found clogged up drain tube, duck bill. Cleared all debris and steamed out all ice. Draining correctly. Op Test Ok."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Bedford, OH 44146
Manny
Job Details: 04/04/2023
"Cc unit not power on, verified and unit is dead, checked incoming power and good, removed door panel and No status LED on, found power connector not in the control all the way, reset connections opt test ok"
We serviced a
GE REFRIGERATOR
Model Cye22uelcds
Near Newbury, OH 44065
Brian M
Job Details: 04/04/2023
Installed fan ran update Verified in diagnostics for full fan operation During test fluid water line frozen to dispenser Cleared clog OP Test Ok
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS1
Near Sheffield Lake, OH 44054
Angel
Job Details: 04/04/2023
"Cc that clean light is blinking. Confirmed cc, unit starts but than starts beeping. Unit is flashing and F9E1 error code for drain issue found that the garbage disposal is new and still had the drain cap on, removed it tested unit again opt test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model GD5DHAXVB06
Near North Royalton, OH 44133
Marie V
Job Details: 04/04/2023
"Cc that the unit is not making ice. Confirmed, bin is empty and theres ice on the ice maker mold . Verify temp. Is on range. Also tried to cycle ice maker it failed. I found ice inside ice maker head. Ice maker is getting 110volts on the power cord but nothing showing on ice maker., ; ordrng 1 W11512149 (Ice maker)"
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WML55011HS07
Near Strongsville, OH 44149
Gabriel P
Job Details: 04/04/2023
"Found fuse open replace from truck stock,opt test ok ; used 1 W10138793 (FUSE, MICROWAVE) from stock"
We serviced a
MAYTAG DRYER
Model MGD7230HC0
Near Broadview Heights, OH 44147
Marie V
Job Details: 04/04/2023
Cc that the unit is not drying the clothes. Tested unit is heating up. Found that vent is clogged up. Showed cust. Op test ok
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near North Royalton, OH 44133
Marie V
Job Details: 04/04/2023
"Cc that the unit shakes a lot. Confirmed with a load of towels. Unit will need new suspension, also replaced belt from T/S. , but unit will need suspension . Also no error codes. ; ordrng 1 W11130362 (Suspension), used 1 WPW10006384 (BELT) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HC3
Near Strongsville, OH 44136
Gabriel P
Job Details: 04/04/2023
Still squeaking and loud ordering gearcase leaking oil ordering part needed ; ordrng 1 W11449840 (Gearcase) and 1 WPW10006384 (Belt) and 1 W11550891 (Agitator) and 1 W10721967 (Cam) and 1 W11481722 (Shifter)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Fairview Park, OH 44126
Marie V
Job Details: 04/04/2023
Cc that unit is shaking while spinning. Confirmed. Leveled unit . Unit had a cycle when i arrived. Waited to finished the cycle. Op test okAlso answered cust questions.
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Madison, OH 44057
Dan H
Job Details: 04/04/2023
"Customer complaint that unit is not starting, found power supply missing a leg of power, advised customer that they need an electrician to correct power supply"
We serviced a
FRIGIDAIRE GAS RANGE
Model FGFL79DSA
Near Madison, OH 44057
Dan H
Job Details: 04/04/2023
"Installed new igniter, op test good"
We serviced a
WHIRLPOOL RANGE
Model WFE540H0ES0
Near Strongsville, OH 44149
Gabriel P
Job Details: 04/04/2023
"Found heating element shorted ordering ; ordrng 1 W10779716 (Bake element), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Elyria, OH 44035
Gabriel P
Job Details: 04/04/2023
"When starting unit it goes straight to spin and makes a loud grinding sound .I replace capacitor from t/s and still doing same thing ordering parts needed for repair but control out of stock office reach out customer for scheduling wants part are found opt test ok ; ordrng 1 W11026785 (Motor) and 1 W11643701 (Lower harness) and 1 W11627413 (Control), used 1 W11395618 (Capacitor) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Cleveland, OH 44105
Manny
Job Details: 04/04/2023
"Cc that unit wont lock, verified and latch is broken m replace latch with surplus TS# W11513248, opt test ok; used 1 W11513248 ( Latch) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Fairview Park, OH 44126
Manny
Job Details: 04/04/2023
"Cc unit leaking verified and no codes, ran test cycle and no leaks, took panel off and found door insulation all the way down making contact with the tub therefore getting wet and leaking once saturated with water, placed insulation in the proper position and ran test cycle without the door panel and no leaks, advise customer to run a cycle and to keep the paper under the door and if he see any water leaks to give us a call. Opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Bay Village, OH 44140
Marie V
Job Details: 04/04/2023
"Cc that the unit is making a noise when is on final spin and does not spins. Ran diag found error codes F2E1 oversuds , F7E1 basket speed fault. Ran auto test unit is not agitating or spinning. Found capacitor with no UF. Replaced from T/S, ran another auto test. Unit agitated and spin. Op test ok; used 1 W11428524 (CAPACTIOR) from stock"
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Independence, OH 44131
David R
Job Details: 04/04/2023
"Replaced slider, rotor, stator, clutch, gearcase. Ran diagnostics, calibration. Good. All normal sounds. All components working good. Customer has load going, good. Op Test Ok."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF305ESS07
Near Seven Hills, OH 44131
David R
Job Details: 04/04/2023
"Cc vibration from FZ. Had video. Vibration when freezer fan is activated. Leveled legs first, then went into Fz, tightened all screws in area, moved the evap lines around a little to get away if they were touching the cover. Seems like vibration has stopped. Good. Op Test Ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Willoughby, OH 44094
Corina B
Job Details: 04/04/2023
"CC that the water is leaking from the housing. Confirmed. Found the John guest fitting to the housing was not connecting. Reconnected the line. Tested ,no leaks. Opt test ok."
We serviced a
MAYTAG OTR MICROWAVE
Model MMV5208WW1
Near Chardon, OH 44024
Joe O
Job Details: 04/04/2023
"Cc: not heating properlyCustomer stated taking longer to heat then it use to. Placed 2 cups of 70 degree water in unit for 1 min. Monitored voltage(112v), wattage(1815 input). Unit is a 1000w output. Found temp after heating at 105 degrees. Tech sheet states temp should be between 101 and 107 degrees. Unit functioning as designed. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ01
Near Rocky River, OH 44116
Angel
Job Details: 04/04/2023
"Cc that she didnt know how to set temperatures. Verified and display was locked, so ai explained to her how to unlock the display and lock it also explained to her how to set the temps and set them to recommended for her opt test good."
We serviced a
KITCHENAID COMPACTOR
Model KUCC151DWH2
Near Painesville, OH 44077
Jason N
Job Details: 04/04/2023
"Cc unit stopped workingFound motor will not drive ram, only buzzing when compact button is pressed. Checked chain and drive pulley, both checked good. Checked motor, find motor covered in mouse nest, wiring and windings on motor have been chewed. Quoted customer drive motor replacement. Customer declined repair. Estimate only.; ordrng 1 W10439651 (Drive motor)"
We serviced a
FRIGIDAIRE WALL OVEN
Model FGMC2766UFC
Near Willoughby, OH 44094
Jason N
Job Details: 04/04/2023
Installed convect element and thermostat. Ran bake test to 350 degrees. Good preheat. Op test good.
We serviced a
AMANA RANGE
Model AGR5715QDW
Near Painesville, OH 44077
Dan H
Job Details: 04/04/2023
"Customer complaint that oven is not heating, confirmed, igniter is not glowing, igniter is receiving 120vac , unit needs new igniter ; ordrng 1 WP7432P136-60 (Igniter), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
GE WASHER
Model GTW330ASK0WW
Near Garrettsville, OH 44231
Brian M
Job Details: 04/04/2023
Cc unit not starting Unit in flood mode Reset unit Ran fill test OP Test Ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS03
Near Mentor, OH 44060
Jason N
Job Details: 04/04/2023
"Cc unit stopped cooling, compressor buzzing Customer stated compressor was buzzing then the unit powered off. Found no power to unit from receptacle, breaker was tripped. Unable to check amp draw on compressor, breaker trips when compressor goes to start. Compressor is locked, will need replaced. Sealed system parts and labor covered under KA 2-5 yr warranty. ; ordrng 1 W11574734 (Compressor) and 1 W11109499 (Filter drier) and 1 TJAF1200 (1/4 tube extension)"
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW0
Near North Ridgeville, OH 44039
Marie V
Job Details: 04/04/2023
"Cc that the unit is not powering on. Confirmed, getting to board 120V, and from board to UI 15VDC. Led on UI is working and when pressing buttons is also working, but does not operates. Unit will need new panel .op test ok; ordrng 1 W11478523 (Panel), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS04
Near Painesville, OH 44077
Dan H
Job Details: 04/04/2023
"Customer complaint that lights are not working and unit is not dispensing ice or water, confirmed, found deli drawer harness broken, unit needs new deli drawer harness; ordrng 1 W11170612 (Harness), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS04
Near Chagrin Falls, OH 44023
Corina B
Job Details: 04/04/2023
CC that the water is not working. Tested. Water is dispensing. Ice maker filled. Opt test ok.
We serviced a
GE WASHER
Model GTW330ASK0WW
Near Garrettsville, OH 44231
Brian M
Job Details: 04/04/2023
Cc unit not starting Unit in flood mode Reset unit Ran fill test OP Test Ok
We serviced a
GE RANGE
Model JGS968SEK1SS
Near Cleveland, OH 44113
Manny
Job Details: 04/04/2023
"Cc that the unit is taking long to ignite and that smells like gas, verified and unit smells like cleaning products, removed racks, oven bottom and flame spreader, ran bake at 350 and unit ignites after 10 to 20 seconds after the igniter starts to glow, ran bake multiple times and every time it came on within the time, and no gas smells, advise customer to avoid using cleaning products that have fumes or that leaves residue as this can cause chemical smell when the oven is working. Unit working as designed, opt test ok"
We serviced a
MAYTAG WASHER
Model MHW8630HC4
Near Newbury, OH 44065
Joe O
Job Details: 04/04/2023
"Cc: not running through cycle, err message, unit intermittently unresponsiveFound no stored error codes. Ran quick wash. Found excessive suds in unit. Cleared suds. Unit ran through cycle. Ran quick test cycle. Advised customer unit will attempt to remove suds if unit senses a suds issue. Could cause unit to stop mid cycle. Op test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Mentor, OH 44060
Dan H
Job Details: 04/04/2023
"Installed new tub, op test good"