Service History 119

We serviced a

WHIRLPOOL FREEZER

Model WZF34X20DW05

Near Mentor, OH 44060

Dan H

Job Details: 08/09/2023

Installed door gasket

We serviced a

KITCHENAID ICE MAKER

Model KUIS18NNXB1

Near Aurora, OH 44202

Brian M

Job Details: 08/09/2023

"Cc unit not making ice Found evap not frosting During inspection found cap tube corroded and brittle most likely sealed system repair needed quoted ; ordrng 1 WPW10605286 (compressor) and 1 WPW10218037 (evaporator) and 1 WPW10143759 (DRIER), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG REFRIGERATOR

Model MSS25N4MKZ04

Near Broadview Heights, OH 44147

David R

Job Details: 08/09/2023

"Brand new, customer just had questions about it. Answered. Checked unit out. All components working properly. Good. Op Test Ok."

We serviced a

MAYTAG WASHER

Model MVWC565FW1

Near Broadview Heights, OH 44147

David R

Job Details: 08/09/2023

"Replaced motor, cam, actuator and belt. Ran diagnostics cycle, ran calibration. Good. Ran a normal cycle, going through properly. Good. Op Test Ok."

We serviced a

KITCHENAID REFRIGERATOR

Model krff577kps02

Near Richmond Heights, OH 44143

Manny

Job Details: 08/09/2023

"Cc u it making a creaking noise, verified and diffuser is loud, unit needs diffuser and u it needs to be level on return visit ; ordrng 1 WPW10479155 (control)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ03

Near Cleveland, OH 44108

Manny

Job Details: 08/09/2023

"Cc unit not making ice, verify and temps 6 in fz and 39 in ff i Ran troubleshoot and all test pass, noticed lots of condensation and frost under the ice container, and water leaking from ice door, ice door not sealing properly, unit will need ice door ; ordrng 1 W11423781 (Ice door)"

We serviced a

MAYTAG DRYER

Model MEDX655DW1

Near Lorain, OH 44055

Angel

Job Details: 08/09/2023

"Cc unit was not spinning. Verified and found belt broke, had belt from truck stock replaced belt tested unit opt test good.; used 1 WPW10198086 (Belt) from stock"

We serviced a

MAYTAG WASHER

Model MVW4505MW0

Near Lorain, OH 44053

Angel

Job Details: 08/09/2023

Cc that unit was getting to hot and always steaming. Verified and found that the hot and cold were reversed installed them correctly tested unit again opt test good.

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS1

Near Solon, OH 44139

Joe O

Job Details: 08/09/2023

"Cc: dispenser not shutting/opening, residue un bottom of tubReplaced dispenser. Found original dispenser leaking rinse aid. Advised customer to run hot water at start of cycle. Ran auto test. Op test ok"

We serviced a

MAYTAG WASHER

Model Mvwb765fw4

Near Bedford, OH 44146

Joe O

Job Details: 08/09/2023

"Cc: not workingFound error code f6e2(communication error). Needs control and uiCustomer does not want to repair at this time ; ordrng 1 W11135391 (console) and 1 W11429620 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Fairview Park, OH 44126

Marie V

Job Details: 08/09/2023

"Cc of unit not spinning the clothes out. Ran diag found error code F0E5 OFF BALANCE LOAD. ran auto test, verify motor resistance. Verify harness, cap, cam, dampers. Everything is working perfectly fine . Replaced latch. Ran calibration. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model GB2FHDXWS06

Near Chardon, OH 44024

Dan H

Job Details: 08/09/2023

"Customer complaint that freezer section was full of ice and unit is not making ice, customer has unit shut off, unit has duck bill style drain tube, unit needs new ptrap style drain tube, installed new drain tube, op test good ; used 1 W10619951 (TUBE-DRAIN) from stock"

We serviced a

WHIRLPOOL RANGE

Model WGG745S0FS02

Near Rocky River, OH 44116

Bill

Job Details: 08/09/2023

"Cc oven not working, confirmed cc. Ohmd out the oven igniter, open circuit. Gave estimate to customer for repairs. Customer chose not to continue repairs at this time.; ordrng 1 WPW10324738 (Igniter), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHS2311LBSA

Near Seven Hills, OH 44131

Manny

Job Details: 08/09/2023

"Cc fz door not closing all the way, verified and found a neon stick order the drawer causing the door not to close all the way unless pushed, remove and good seal, unit has some rust on mullion, advise customer to get some touch up paint and paint the rust to avoid issues with the seal. Opt test ok"

We serviced a

WHIRLPOOL DRYER

Model WED4950HW

Near Westlake, OH 44145

Manny

Job Details: 08/09/2023

"Cc unit tripping the breaker, stated that it does it more when the knob its in between more dry and less dry set knob to the specified area and ran test cycle, unit its working properly, asked customer to check breaker, breakers look like the original that came with the house, advise customer to have an electrician check the breaker since unit its working as designed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Aurora, OH 44202

Brian M

Job Details: 08/09/2023

"Cc unit not cooling Found no frost pattern on freezer evap. Light frost on fridge evap Suspect sealed system leak ; ordrng 1 W11492867 (Evap) and 1 W10832994 (compressor) and 1 WPW10143759 (dryer), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID WALL OVEN

Model KODE500ESS20

Near Painesville, OH 44077

Dan H

Job Details: 08/09/2023

"Customer complaint of f8e0 and f1e1 error codes, confirmed, unit needs new cooling fans and controls; ordrng 1 W11448962 (Cntrl) and 1 W11598200 (Cntrl) and 2 W11598119 (Blower)s"

We serviced a

WHIRLPOOL DRYER

Model WED8127LC2

Near Bedford Heights, OH 44146

Joe O

Job Details: 08/09/2023

Cc: long dry timesFound air flow to outside vent restricted. Disconnected venting found unit has good heat and air flow. Advised customer venting needs cleared or replaced.

We serviced a

JENN-AIR RANGE

Model JGRP430WP01

Near Berea, OH 44017

David R

Job Details: 08/09/2023

"Replaced main control. Tested components. Coming on and turning on when suppose to, good, Op Test Ok."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHW0

Near Cleveland, OH 44135

Marie V

Job Details: 08/09/2023

Replaced adjuster kit. Op test ok.

We serviced a

MAYTAG DRYER

Model MGD6230HC1

Near Jefferson, OH 44047

Dan H

Job Details: 08/09/2023

"Installed new user interface, op test good"

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Kingsville, OH 44048

Dan H

Job Details: 08/09/2023

"Installed new harness, op test no good , found slider broken, installed new slider, op test good ; used 1 W10734521 (SLIDER) from stock"

We serviced a

AMANA DISHWASHER

Model ADB1400AGS3

Near Beachwood, OH 44122

Joe O

Job Details: 08/09/2023

Cc: not washingFound sump is receiving proper power. Needs sump assembly; ordrng 1 W10888591 (pump and motor)

We serviced a

MAYTAG WASHER

Model MHW5630HW3

Near Cleveland, OH 44124

Joe O

Job Details: 08/09/2023

"Cc: not spinningCustomer stated unit had excessive shaking in the spin cycle. She stated after that it was intermittently not spinning and now does not go into the spin. when unit stopped spinning cl error was displayed. Ran drain and spin, unit spinning and is very well balanced. Entered diagnostics. Found no stored error codes. Customer showed video of shaking and stated its during the beginning of entering the spin cycle. Stated after unit gets spinning its fine. Advised customer on adjusting clothes. Ran drain and spin again. Could not duplicate issue. Unit functioning as designed. Op test ok"

We serviced a

MAYTAG REFRIGERATOR

Model MFI2568AES

Near Chagrin Falls, OH 44023

Brian M

Job Details: 08/09/2023

"Cc unit not cooling, then this morning unit kicks on and is down to temp Could not determine issue Possibility of control Advised and advised to let cool ; ordrng 1 W10890094 (cntrl-elec), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG WASHER

Model MVWC465HW3

Near Chesterland, OH 44026

Brian M

Job Details: 08/09/2023

Cc of noise Found splutch bolt to have backed off causing cam not to engage properly Tightened nut OP Test Ok

We serviced a

MAYTAG WASHER

Model MVW6500MW0

Near Amherst, OH 44001

Angel

Job Details: 08/09/2023

"Cc that unit will power on but wont start or fill with water. Started unit and it started right up with no issue sensed and filled as it should, canceled cycle and had customer do it herself and started right up as well she was not sure what she was doing wrong before but it was not starting. So we tested it one more time and worked fine, still decided to look underneath and found a piece of cardboard between pulley and belt that couldve been jammed when they were trying to start it causing the issue unit working as should at the moment opt test good."

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Brooklyn, OH 44144

Marie V

Job Details: 08/09/2023

Replaced harness and drain pump. Tested unit. Op test ok

We serviced a

WHIRLPOOL RANGE

Model WOD77EC0HS20

Near Avon, OH 44011

Bill

Job Details: 08/09/2023

"Cc light would not go off, confirmed cc. Changed lower control board. Opt test good."

We serviced a

KITCHENAID REFRIGERATOR

Model KRSF705HPS01

Near North Olmsted, OH 44070

Bill

Job Details: 08/09/2023

"Cc grinding noise when dispensing ice, confirmed cc. Found mounting plate and coupler broken, ordered new coupler and mounting plate; ordrng 1 WP2220458 (Coupling) and 1 W11573761 (Mounting plate)"

We serviced a

KITCHENAID OTR MICROWAVE

Model KMHC319LBS00

Near Ashtabula, OH 44004

Dan H

Job Details: 08/09/2023

"Customer complaint that unit is not heating, confirmed, amp draw at .55 amps, issue is on low voltage side, unit needs new control and magnetron thermostat ; ordrng 1 W10604264 (Cntrl) and 1 W11553234 (Tstat)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBW00

Near Ashtabula, OH 44004

Dan H

Job Details: 08/09/2023

"Customer complaint that unit is not cooling, fresh food section temperature at 68 degrees, freezer section temperature at 58 degrees, nothing is running, found no power at outlet, found breaker tripped reset, unit powered up, compressor, condenser fan, and evaporator fan started running, advised customer contact electrician if problem reoccurs"

We serviced a

JENN-AIR REFRIGERATOR

Model JS48PPDUDE01

Near Chagrin Falls, OH 44022

Joe O

Job Details: 08/09/2023

Cc: frost build up top of freezer doorFound top of freezer door not sealing. Found magnet in gasket dropped. Need gasketGasket shows out of stock. Office to reschedule; ordrng 1 W10800818 (gasket-fip)

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW2

Near Burton, OH 44021

Brian M

Job Details: 08/09/2023

Installed hub and washplate Ran auto test and calibration OP Test Ok

We serviced a

MAYTAG WASHER

Model MVW4505MW0

Near Amherst, OH 44001

Angel

Job Details: 08/09/2023

"Cc that unit was not starting. Confirmed cc, found that latch was not locking causing issue, replaced latch tested unit opt test good."

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC700HBS00

Near Elyria, OH 44035

David R

Job Details: 08/09/2023

"Replaced all controls, thermistor, evap scroll kit fan FF. Reset temps. Tested components. Good. Op Test Ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHV08

Near North Olmsted, OH 44070

Bill

Job Details: 08/09/2023

"Cc spot of frost build up, confirmed cc. Could not find gap in gasket, steamed gasket to soften and reshape rubber. Customer to monitor for frost."

We serviced a

KENMORE RANGE

Model 790.46602502

Near Painesville, OH 44077

Brian M

Job Details: 08/09/2023

Cc no broil Found relay stuck open Needs control Part is NLa ; ordrng 1 316418783 (clock/timer)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Chardon, OH 44024

Joe O

Job Details: 08/09/2023

Installed led module. Op test ok

We serviced a

WHIRLPOOL WASHER

Model WFW6605MC0

Near Lorain, OH 44053

Angel

Job Details: 08/09/2023

Cc that unit is not spinning out clothes correctly and making banging noise. Ran a test on unit and it started banging around a lot looked in back and found that unit had a shipping bolt on removed it tested unit again opt test good.

We serviced a

MAYTAG DRYER

Model MED7230HW3

Near LaGrange, OH 44050

David R

Job Details: 08/09/2023

"Cc unit not turning on. Tested power and found from outlet unit is not receiving 240vAC. L1-L2 reading 90vAC, L1-N reading 20vAC and N-L2 reading 120vAC. Customer will need electrician to come out and check out and breaker and if anything else happens with dryer we will be back but as of today. Op Test Ok."

We serviced a

WHIRLPOOL RANGE

Model WEE515S0LZ2

Near Westlake, OH 44145

Manny

Job Details: 08/09/2023

"Cc unit not powering on, verified and display blank, turned burner on and display comes on, remove console and disconnected and reconnected burner harnesses and unit can on and staying on, ran bake test to 350. Good heat opt test ok"

We serviced a

GE DRYER

Model GTD33EASK0WW

Near Westlake, OH 44145

Manny

Job Details: 08/09/2023

"Replaced belt and pulley, opt test ok"

We serviced a

GE REFRIGERATOR

Model CFCP1NIXASS

Near Madison, OH 44057

Dan H

Job Details: 08/09/2023

"Customer complaint that unit is not cooling properly, fresh food section temperature at 72 degrees, freezer section temperature at 11 degrees, compressor and condenser fan are running, evaporator fan is not running, evaporator fan is receiving 120vac , unit needs new evaporator fan , customer does not repair at this time ; ordrng 1 WR60X10185 (Fan), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL WASHER

Model WFW5605MW0

Near Strongsville, OH 44136

Bill

Job Details: 08/09/2023

"Cc error code f5e3, confirmed error code. Changed latch, cleared codes and ran auto test. Opt test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Brook Park, OH 44142

Bill

Job Details: 08/09/2023

"Changed ice maker, ran ice maker through test cycle. Operated silently and as intended."

We serviced a

JENN-AIR DISHWASHER

Model JDB9200CWX2

Near Cleveland Heights, OH 44118

Manny

Job Details: 08/08/2023

"Cc unit not washing, ran diagnostics and found code 6-4 for float switch open, verified and found a spoon under the switch, removed spoon unit fills and started to wash. Opt test ok"

We serviced a

MAYTAG WASHER

Model MVWC565FW0

Near Mentor, OH 44060

Corina B

Job Details: 08/08/2023

CC that the unit will start. Ran diag F2e1 stuck key. Ran a calibration. Started a cycle. Started right up. Had the Cust start the unit. Held the start in to long. Advised him as soon as the light turns on the let go of the button.

We serviced a

GE RANGE

Model PHS930YP3FS

Near Mentor, OH 44060

Brian M

Job Details: 08/08/2023

"Cc unit giving errors f350 Spoke to ge there recommendations was to replace speed sensor If sensor does not cure issue then replace board WB27X41873Customer is going to self install, and see if it works before calling us back ; ordrng 1 WB27X28659 (board sensor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG WASHER

Model MVW6230RHW2

Near Lakewood, OH 44107

Marie V

Job Details: 08/08/2023

"Cc that unit tripped breaker and then it would not stop spinning. Confirmed. Replaced capacitor but it will need new control as well. ; ordrng 1 W11567712 (Control), used 1 W11395618 (CAPACITOR) from stock"

We serviced a

WHIRLPOOL RANGE

Model WFE550S0LZ2

Near Wellington, OH 44090

David R

Job Details: 08/08/2023

"Cc when using FR burner, sparks. All components still working, no signs of burn marks. Ordering FR burner and relay switch ; ordrng 1 W11517959 (RF burner) and 1 WPW10434452 (RF switch)"

We serviced a

MAYTAG WASHER

Model MVWB750YW0

Near Geneva, OH 44041

Jason N

Job Details: 08/08/2023

"Cc unit displays sd and not spinning out clothesRan diagnostics, found code f71 for suds detected. Ran test cycle, found basket is dropping back down after drain out, but hub is not engaging. Found inner hub stripped, hub was replaced little over a yr ago. Shaft splines are beginning to round off, unit will need new hub and drive shaft to completely repair unit. Customer does not want to repair, only replace hub again to get him going, the he will look for a new unit. Replaced hub using misc truck stock part. Ran auto test cycle, all functions passed, hub engaged. Op test good. ; used 1 W10820039 (Hub) from stock"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHS2622MBH

Near Painesville, OH 44077

Joe O

Job Details: 08/08/2023

Cc: not cooling ff sectionFound damper is not opening. Damper is attempting to open. Needs damper and return defrosted. ordrng 1 242303001 (damper assy)

We serviced a

MAYTAG WASHER

Model MWV655DW2

Near Madison, OH 44057

Dan H

Job Details: 08/08/2023

"Customer complaint that unit is not agitating properly, ran diagnostics no error codes found, ran manual test cycle for heavy agitate and high speed spin, found shifter not working , installed new shifter, op test good ; used 1 W10913953 (ACTUATOR) from stock"

We serviced a

MAYTAG WASHER

Model A282

Near Cleveland Heights, OH 44118

Manny

Job Details: 08/08/2023

"Cc unit not getting enough water, verified and cold water valve no opening, unit needs inlet valve ; ordrng 1 205613 (valve water), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

AMANA REFRIGERATOR

Model ART318FFDW10

Near Cleveland, OH 44105

Bill

Job Details: 08/08/2023

"Cc door seal coming off and light not working, confirmed cc. Caulked around door seal groove and reattach door seal, changed door switch from surplus stock. Opt test good.; used 1 W11123941 (Switch) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEYM04

Near Berea, OH 44017

Angel

Job Details: 08/08/2023

"Cc that u it is not making ice and there was water in bin. Verified and ice maker will not cycle I can hear it trying to cycle but will not cycle, ordering part.; ordrng 1 4317943 (Ice maker), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

AMANA REFRIGERATOR

Model ASI2175GRS07

Near Euclid, OH 44119

Corina B

Job Details: 08/08/2023

"CC that the unit is not cold enough and the ice maker is not making ice. Confirmed. Fz 2 ff 34-38. Temp is good. Found the ice maker turned off. Cycled icemaker, filled. Opt test ok."

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Cleveland, OH 44110

Corina B

Job Details: 08/08/2023

"CC that the unit is not finishing a cycle. Confirmed. Ran diag f8e1 long fill, no fill. 12400035 Found drain hose on the ground. Raised the drain hose to the sink. Started a cycle. Opt test ok. The sink does not have a drain hose connected, water going into basement. Advised Cust I unplugged the washer to turn off the drain pump to the washer until the drain hose gets fixed. Once gets fixed plug it back in."

We serviced a

WHIRLPOOL WASHER

Model WTW8500DC0

Near Columbia Station, OH 44028

David R

Job Details: 08/08/2023

"Cc unit not going through cycle. Ran diagnostics, error codes F7E5 shifter failure, F2E1 stuck key. Checked slider and found broken and coking apart. Not engaging properly. Replaced from t/s. Ran test cycles, 51/52. Good. Starting unit with load. Good. All components working. Good. Op Test Ok. ; used 1 W10734521 (SLIDER) from stock"

We serviced a

SAMSUNG DRYER

Model DV45H7000EWA2

Near Perry, OH 44081

Jason N

Job Details: 08/08/2023

"Cc unit making a squealing noise Confirmed noise on test cycle. Pulled unit front panel, found belt idler pulley is worn, will need replaced. Quoted customer pulley replacement. Customer declined repair at this time ; ordrng 1 DC93-00634A (Pulley)"

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ0

Near Mentor, OH 44060

Joe O

Job Details: 08/08/2023

Installed sump assembly. Tested. Unit still leaking from sump. Needs tubTub out of stock. Office to reschedule; ordrng 1 W11409866 (Tub)

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Cleveland, OH 44102

Marie V

Job Details: 08/08/2023

"Cc that does not matter what cycle unit is on is shaking too much. Confirmed, found dampers needs tobe replaced. Replaced dampers and ran diag, found error code foe5 off balance load. And ran auto test heard a noise coming from belt. Replaced from T/S. Tested unit, is leveled. Op test ok; used 1 W11239857 (BELT) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Berea, OH 44017

Angel

Job Details: 08/08/2023

"Cc that unit would not wash. Confirmed cc, tested unit and it does everything but wash, replaced pump and ran a test cycle opt test good."

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS05

Near Mentor, OH 44060

Jason N

Job Details: 08/08/2023

"Cc condensation still appearing on freezer gasketChecked horizontal mullion status, test 41 status is on. Checked power from main control to horizontal mullion, good at 120v. Ohmed out mullion heater from control, reading open from control. Possible heater is open/defective or connector is not properly attached. Ordering mullion rail before pulling out original rail just in case mullion is damaged during removal or heater is defective. Part not showing in stock from Marcone. Office to contact customer with next service date. ; ordrng 1 W11484637 (Rail-mulln)"

We serviced a

MAYTAG WASHER

Model MHW3505FW1

Near Parma Heights, OH 44130

Angel

Job Details: 08/08/2023

"Cc that washer will just keep running and door locked. Reseted unit and unlocked door ran a test cycle on unit and passed it had an F3E1 WATER LEVEL SYSTEM ERROR but noticed on test cycle there was some suds which could cause that issue as well. Made sure pressure hose was good and air trap everything passed, recommended customer to use less detergent and monitor for now but as of now its working as should opt test good."

We serviced a

MAYTAG WASHER

Model MAV6548AWW

Near Lyndhurst, OH 44124

Manny

Job Details: 08/08/2023

"Cc unit leaking when not in use, and that the spin spin knob fell off, verified and valve is leaking and spin speed switch shaft its broken, unit needs inlet valve, and spin speed switch, but switch is discontinued.; ordrng 1 WP22004333 (water valv) and 1 22004005 (Spin speed selector (discontinued))"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT541SZDW00

Near Brooklyn Heights, OH 44131

Bill

Job Details: 08/08/2023

"Cc water leaking, confirmed cc water on floor. Found gap in door gasket to frame, after further inspection. Door gasket is fine, door is warped and possibly chassis bent out of true. Up loaded quick pics, ordered door and shims. Office to follow up as door is out of stock.; ordrng 1 LW10646224 (Door) and 2 WP2183852 (Shim)s"

We serviced a

MAYTAG REFRIGERATOR

Model MSS25N4MKZ04

Near Mentor-on-the-Lake, OH 44060

Brian M

Job Details: 08/08/2023

Cc unit not cooling Found unit not defrosting properly Needs heater and control. Recommend fan replacement ; ordrng 1 W11650661 (Heater) and 1 W11546690 (Control) and 1 WP2315549 (evap fan motor) and 1 W11314839 (Harness)

We serviced a

KITCHENAID MICRO/OVENCOMBO

Model KOCE500EWH04

Near Kirtland, OH 44094

Brian M

Job Details: 08/08/2023

Cc unit shut Found ui dead Found unit getting power but no display Suspect ui Ui is discontinued ; ordrng 1 W10588757 (panl-cntrl (NLa ))

We serviced a

SAMSUNG DRYER

Model DVG45R6100P/A3

Near Mentor-on-the-Lake, OH 44060

Jason N

Job Details: 08/08/2023

"Cc unit making steady vibration and noiseConfirmed vibration and noise on test cycle. Pulled unit apart and checked all rolling mechanisms. All checked good. Found blower wheel holding an excessive amount of lint inside the fins. Cleaned out blower wheel. Checked venting, venting is clear. Reassembled and retested. Vibration is gone, no abnormal noise. Op test good."

We serviced a

WHIRLPOOL WASHER

Model WTW5105HC2

Near Shaker Heights, OH 44122

Manny

Job Details: 08/08/2023

"Cc unit not advancing in cycle, verified and found codes f7e1 and F7E5, motor just humming, replaced capacitor and shifter with TS#W11395618 and W11481722, ran test cycle opt test ok; used 1 W11481722 (actuator), and 1 W11395618 (CAPACITOR) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS07

Near Aurora, OH 44202

Brian M

Job Details: 08/08/2023

"Cc unit will randomly shut off Found unit on and running at this time Suspect Control ; ordrng 1 W11524656 (Ui/control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG OTR MICROWAVE

Model MMV4206FZ5

Near Olmsted Falls, OH 44138

David R

Job Details: 08/08/2023

"Replaced main control, lights working. All components good. Advised customer you have to use a 40 watt bulb, also to unplug unit before changing out bulbs. Op Test Ok."

We serviced a

FRIGIDAIRE RANGE

Model FFGF3023LWB

Near Willowick, OH 44095

Joe O

Job Details: 08/08/2023

Installed control and overlay. Tested. Op test ok

We serviced a

MAYTAG WASHER

Model MVWB765FW3

Near Cleveland, OH 44130

Angel

Job Details: 08/08/2023

Cc that she was trying to start unit but it was just beeping than Her son in law tried it and it started working. Ran diagnostics and ran a test cycle and when unit tried locking it paused would not lock will need latch replaced. Replaced latch with part from truck stock tested unit again opt test good.; used 1 W10810403 (LID LATCH) from stock

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS01

Near Geneva, OH 44041

Dan H

Job Details: 08/08/2023

"Cleared evaporator , installed control and fan motor/thermistor, op test good"

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW1

Near Middleburg Heights, OH 44130

Bill

Job Details: 08/08/2023

"Cc glass sliding in lid, confirmed cc. Replaced lid. Opt test good"

We serviced a

GE WASHER

Model GTW335ASN0WW

Near Andover, OH 44003

Dan H

Job Details: 08/08/2023

"Installed new control, op test good"

We serviced a

GE DISHWASHER

Model GDT655SMJ4ES

Near Highland Heights, OH 44143

Jason N

Job Details: 08/08/2023

"Cc unit intermittently working Customer stated unit is intermittently working, unit is working at this time. Verified unit operation. Checked door connections to UI console, checked good. Advised customer that intermittent operation can be caused by an issue with the UI control. Quoted UI control replacement. ; ordrng 1 WD21X31902 (UI board)"

We serviced a

WHIRLPOOL WASHER

Model WTW8500DC5

Near Painesville, OH 44077

Dan H

Job Details: 08/08/2023

"Customer complaint that unit stops working if lid is left open, ran diagnostics found f3e2(inlet water temperature fault), f0e4(spin limited by water temperature ), and f5e1(lid switch fault) error codes , ran test cycle, lids locks, inlet temperature thermistor is reading 3k ohms, unit needs new valve assembly per tech sheet, installed new valve, op test good ; used 1 W11165546 (VALVE) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ03

Near Elyria, OH 44035

David R

Job Details: 08/08/2023

" FZ door open. Found slide rails will not go all the way back. Will need left and right slide rails. ; ordrng 1 WPW10397636 (Left slide) and 1 WPW10397636 (Right slide)"

We serviced a

MAYTAG WASHER

Model MHW5500FW1

Near Strongsville, OH 44149

Bill

Job Details: 08/08/2023

"Cc small water leak from front left, confirmed cc. Found track marks down the front of unit, part of the bellows was torn and clogged up ports. Gave estimate on repairs. Customer chose not to continue its repairs at this time.; ordrng 1 WPW10237499 (Bellows), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Rocky River, OH 44116

Angel

Job Details: 08/08/2023

"C that door dropped and was scrapping son fixed it for now but plastic on right french door on bottom cracked also ice maker tab that holds arm broke off will need ice maker as well. Ordering ice maker, door with components. ; ordrng 1 W11542654 (Ice maker) and 1 LW10858417 (Door) and 1 W11178521 (Name plate) and 1 W11417064 (Hinge) and 1 WPW10450363 (Shim) and 1 WPW10470155 (Cam) and 1 W10397055 (Door stop)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ00

Near Avon Lake, OH 44012

Angel

Job Details: 08/08/2023

"Cc that unit is completely dead besides the freezer light. Verified and found a burnt spot on the control board will need control board ordering part.; ordrng 1 W11043763 (Control board), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

GE DISHWASHER

Model GDP665SYN0FS

Near Mentor, OH 44060

Dan H

Job Details: 08/08/2023

"Customer complaint that unit is completely dead, confirmed, found power to control, unit needs new control and user interface ; ordrng 1 WD21X25371 (Ui) and 1 WD21X27998 (Cntrl)"

We serviced a

AMANA DISHWASHER

Model ADB1400AGS1

Near Bay Village, OH 44140

Marie V

Job Details: 08/08/2023

"Cc that unit is leaking into floor and the floor is starting to lift up. Took pics, unit is leaking from water valve, water valve is cracked. Cust will be calling back if they decide to continue ; ordrng 1 W11175771 (Valve), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

GE REFRIGERATOR

Model GSHF5KGXECCC

Near Lorain, OH 44053

David R

Job Details: 08/08/2023

"Cc unit not cooling, had trouble with FZ making noise and now not cooling. Found blade came off FZ fan, sitting next to it. Tightened clamp on Blade. Tightened all FZ components. Tested. Good. Fan running. Good. Op Test Ok"

We serviced a

WHIRLPOOL RANGE

Model WEE750H0HZ0

Near North Royalton, OH 44133

Bill

Job Details: 08/08/2023

"Cc oven not getting to temp, confirmed cc set unit to 350 unit would not climb past 335. Took temps inside of oven top 400 and walls around 325 bottom less then 230 ordered bake element follow up scheduled for 8/10; ordrng 1 W10779716 (Bake element)"

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW3

Near Avon Lake, OH 44012

Angel

Job Details: 08/08/2023

"Cc that unit was loud and vibrating a lot. Ran unit and the noises the unit is making are normal also the vibration was normal unit has to vibrate a little on a high spin its not going to stay still, so what I did fir them was raise the legs so the unit could be lower to the ground for less vibration it was better but it will still vibrate and I explained to the customer it cant get any better than that if not they can try the rubber pads underneath feet if they want unit working as designed opt test good."

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS3

Near Amherst, OH 44001

David R

Job Details: 08/08/2023

"Replaced valves and igniter. Tested. Good. Temp cycling on and off, good. Op Test Ok."

We serviced a

GE DISHWASHER

Model PDT825SSJ2SS

Near Perry, OH 44081

Dan H

Job Details: 08/08/2023

"Customer complaint that unit is completely dead, confirmed, reset control, unit powered up, found start button broken, unit needs new control and silicone button pad, customer does not want repair ; ordrng 1 WD12X23316 (Silicone button pad) and 1 WD21X31900 (Cntrl), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near North Royalton, OH 44133

Bill

Job Details: 08/08/2023

"Cc unit would fill with water then nothing, confirmed cc. Unit will fill and drain with no issues but sub pump would not start. Changed sub pump with one that was pre I.d. Tested opt test good."

We serviced a

GE REFRIGERATOR

Model TPH21PRS

Near Avon, OH 44011

Angel

Job Details: 08/08/2023

Cc that unit was glowing red in the freezer section and leaking water. Verified and what she was seeing was the heater turned on because it was in defrost and on this unit the drain tube is accessible and you can see the water dripping into the drain tube explained to customer that its a normal function of the refrigerator it has to go into a defrost to avoid frosting over the evaporator unit working and cooling as designed opt test good.

We serviced a

GE DRYER

Model DNCD450GGDWC

Near Sheffield, OH 44054

Marie V

Job Details: 08/08/2023

"Cc that unit is not heating. Started unit, is heating up. Found that vent from 4 inches enters a 8 inch pipe. Found lots of lint build up in it. Will need to clean vent out. Appliance is heating up and cycling as well."

We serviced a

MAYTAG WASHER

Model MVW4505MW1

Near Bedford, OH 44146

Bill

Job Details: 08/08/2023

"Cc unit not responding, could not confirm. Put unit into diagnostics, no error codes. Ran auto test, unit passed. Had customer start load of laundry. Unit operated as intended. Gave customer pointers for successful starts, and explained that the buttons are not soft touch but actual buttons that require a bit of pressure to work."

We serviced a

GE RANGE

Model JGB916SEK5SS

Near Cleveland, OH 44103

Corina B

Job Details: 08/08/2023

"CC that the bake is not working. Confirmed. Found the amp drawl 2.56amps. Replaced the igniter from t/s. Heated oven to 300*. Checked the broil, good. Opt test ok. ; used 1 12400035 (IGNITER) from stock"

We serviced a

GE DISHWASHER

Model ZDT975SSJ2SS

Near Shaker Heights, OH 44122

Joe O

Job Details: 08/08/2023

"Cc: fan not shutting offFound ui sending constant power to fan. Needs ui; ordrng 1 WD21X23556 (service ui lcd ffstn), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS03

Near Beachwood, OH 44122

Joe O

Job Details: 08/08/2023

Upon arrival tested ice box temps(8degrees) and freezer temps(3 degrees). Installed control. Went to install ice box harness. Found ice box harness is not replaceable(sealed in ice box). Found unit only made partial cubes again. Found fill tube not plugged or frozen. Cycled ice maker. Ice maker cycled and filled. Op test ok

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Eastlake, OH 44095

Jason N

Job Details: 08/08/2023

Cc unit will not start a cycle Found that unit is operating as designed. Advised customer on the 2 step start process per WP service bulletin W11648603. Op test good.

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