Local Reviews

Fred's Appliance Service Rated 4.8 out of 5 stars based on 8428 customer reviews

Gabriel P.

Gabriel P.

DISHWASHER WHIRLPOOL WDT790SAYM1 "Found water in dishwasher washer took pump out it was clear also customer put in a new garbage disposal and forgot to tap the cap inside dishwasher preventing water to come out fill the dish washer and press drain still not draining check drain hose blow through them it felt clogged took drain tube out found glass inside clean it out put back together ran wash and drain and still not draining also the drain pump started filling drain like is overheating which it might be going bad but it sounds like is working ,told customer I’m looking at bad pump and drain hose he will not fix"

Near Jefferson Way, Westlake, OH 44145
Joe O.

Joe O.

WASHER MAYTAG MVWB835DW4 Installed listed parts. Ran auto test and calibration. Op test ok

Near Brittany Ln, Jefferson, OH 44047
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRS312SNHW "Customer complaint doors are not aligned and freezer seems to not have a tight seal compared to freezer also corner of fridge door gasket is not touching, confirmed, applied Petroleum jelly to ff top left corner to help train to cabinet and advised to reapply as needed for the next 5-7 days, leveled doors, door is sealing properly, unit is operating as designed"

Near Sunset Dr, Richmond Heights, OH 44143
Jason N.

Jason N.

REFRIGERATOR AMANA ARB2107AS "Cc unit not coolingChecked frost pattern. No frost. Compressor not running, checke power in to relay, good at 121v. Compressor drawing 12a. Compressor is locked. Unit needs compressor/sealed system repair. Customer not repairing, estimate only."

Near Evergreen Rd, Perry, OH 44081
Jeff M.

Jeff M.

RANGE WHIRLPOOL WOD97EC0HZ00 The cooling fan is making a loud clicking sound very good possibility the machine is not getting up to the required speed controls detecting a cooling fault unit needs a new cooling fan; ordrng 1 W11109174 (blower)

Near E 66th St, Cleveland, OH 44103
Brian M.

Brian M.

REFRIGERATOR GE GSH25ISXLSS "Cc unit not cooling on fridge section Found evap frosted over and defrost heater open Need heater ; ordrng 1 WR51X10055 (heater,defrost9283), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Ravenna Rd, Burton, OH 44021
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Called whirlpool Ice maker was cycling just fine then all of sudden stopped Techline had me run voltage check from main control Advised me that I have a new part failure and replace main control and front UI at the same time; ordrng 1 W11043763 (cntrl-elec) and 1 W11265135 (panel-ui)

Near Lake in the Woods Trail, Chagrin Falls, OH 44023
Gabriel P.

Gabriel P.

RANGE WHIRLPOOL WCG55US6HS00 "Ordering burner head also replace cooktop and caps,opt test ok no need to schedule to come back customer will install him self ; ordrng 1 WP8286813 (burnr-head) and 2 WP8286814 (burnr-head)s and 2 WP8286815 (burnr-head)s"

Near Avon, OH 44011
Brian M.

Brian M.

RANGE WHIRLPOOL GBD307PRS01 Cc unit not working Found unit getting proper power to control but no display Needs control board Control board NLA; ordrng 1 8303883 (CONTROL. )

Near Firethorn Drive, Reminderville, OH 44202
Brian M.

Brian M.

DRYER AMANA NED4655EW1 Cc of unit not starting correctly Found that you need to hold the start button for the motor to start up all the way And with a full load unit just hums Needs motor and blower wheel ; ordrng 1 279827 (motor!dryer) and 1 WP694089 (wheel)

Near OH-82, Mantua, OH 44255
Joe O.

Joe O.

WASHER MAYTAG MVWB950YG0 "Cc: jet like noise, leaking in front of washerFound bearings loud in a hand spin. Found rotor and stator completely covered in rust and water. Found tub damaged. Needs tub and stator. Stator shows under a 10 year warranty.Spoke with BJ he is contacting whirlpool to see if the tub is covered. Customer does not want to repair today. Waiting for response about coverage."

Near Teresa Ct, Perry, OH 44081
Joe O.

Joe O.

DISHWASHER WHIRLPOOL WDP370PAHW0 Cc: wheel missing bracketFound front wheel support in frame missing. Need frame; ordrng 1 W10254984 (frame)

Near N Broadway, Geneva, OH 44041
Gabriel P.

Gabriel P.

WASHER WHIRLPOOL WTW4850HW1 Found error f8e3 overflow also f7e1 basket speed fault also f2e1 stuck key check capacitor was good check motor is ok will need and electrician

Near W 53rd St, Cleveland, OH 44144
Jeff M.

Jeff M.

WASHER MAYTAG WFW5620HW0 Installed new part unit op tested good

Near Blanchester Rd, Lyndhurst, OH 44124
Jeff M.

Jeff M.

DISHWASHER MAYTAG MDB4949SDZ0 Took the motor apart could not find anything to clean. Put the unit diagnostics did not have any error codes. Op tested good

Near Mayfield Rd, Cleveland Heights, OH 44118
Jeff M.

Jeff M.

DISHWASHER KITCHENAID KDFE104DBL5 "The pump is seized estimate only; ordrng 1 WPW10605057 (pump and motor assy), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Cherry Ln, Chesterland, OH 44026
Jeff M.

Jeff M.

WASHER AMANA NTW4516FW3 I have the part was not needed the drain hose was on the floor

Near E 124th St, Cleveland, OH 44108
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRT311FZDW00 The unit was not quite to temperature there is a service pointer I applied the service corner unit tested good

Near Dogwood Ln, Chagrin Falls, OH 44023
Jason N.

Jason N.

REFRIGERATOR FRIGIDAIRE FGHC2345LF5 "Cc unit bottom ff lights not working or dimCustomer stated he changed out lights and housing already and still not workingConfirmed lights dim on bottom, checked voltage to bottom sockets, reading 106v. Pulled housing found terminals extremely corroded, replaced terminals and siliconed connections. Op test good."

Near Butler Hill Dr, Painesville, OH 44077
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRT318FZDW05 "Cc: soft ice cream, freezing in ff sectionFound temps in freezer at 9 degrees and ff section at 40 degrees. Customers ice cream is soft in freezer. Customer has unit temp set on recommended in ff and max in freezer. Called whirlpool tech line spoke with jk. He stated if the freezer is getting good and cold to block off half of the air return. He said to check thermistor location and ohm out the thermistor. He Also stated that the unit will not be efficient with no products in the freezer(customer only has ice cream and baking soda in freezer). Checked thermistor. Thermistors check good. Advised customer the unit is not going to function properly if it’s not stocked. Advised customer about loading ff section. Op test ok"

Near Circle Dr, Painesville, OH 44077
Joe O.

Joe O.

REFRIGERATOR KITCHENAID KRFC704FBS01 Installed door. Ui got damaged in the process of removing. And incorrect ice maker sent to customer. Needs ui and ice maker. Office to reschedule; ordrng 1 W11115534 (icemaker) and 1 W11330486 (UI)

Near Renko Rd, Ashtabula, OH 44004
Corina B.

Corina B.

WALL OVEN WHIRLPOOL JGW8130DDW Replaced the main control. Turned on to 350*. Optest ok.; used 1 SHIPPING (SHIPPING AND HANDLING) from stock

Near E 75th St, Cleveland, OH 44103
Gabriel P.

Gabriel P.

MICROWAVE WHIRLPOOL WOC75EC0HS01 Customer rescheduling for first thing in the morning on Wednesday

Near Park Pl, Avon Lake, OH 44012
Gabriel P.

Gabriel P.

WASHER MAYTAG MVWX655DW0 Replace parts opt test ok ran calibration ran auto test pass

Near W 38th St, Lorain, OH 44053
David R.

David R.

DRYER MAYTAG MEDB835DW4 "Cc unit only working on timed try, not any other one. Explained timed dry is the only cycle that doesn’t use the sensor. If it’s a small load, not wet enough clothes, or if they aren’t sticking the sensor, the sensor will either add time or take away time depending on if it feels that the clothes are wet enough or dry. No error codes, all wires are plugged in. Ran timed dry just to check airflow outside, good. Ran a normal cycle with 3 wet towels inside, right up front by the sensor. Been running for 20-25 mins non stop. Unit is leveled. Op test ok** switched towels over to timed dry before leaving."

Near Cooper Foster Park Rd, Amherst, OH 44001
David R.

David R.

DRYER MAYTAG MEDE300VF2 "Cc unit not staying closed. Found door catch is broken both top and bottom. Ordering door catch kit.***trim piece on cabinet is broke, gave customer estimate for part. ; ordrng 1 279570 (catch door dryer KIT), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Martin's Run Dr, Lorain, OH 44053
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRF535SWHV00 Cc: not making ice/ freezer door not sealingFound gasket has a gap in the seal. Ice maker won’t cycle. Needs ice maker and gasket steamed out. Replaced ice maker steamed out gasket. Op test ok; used 1 W10884390 (ICE MAKER ASSY) from stock

Near Naylor St, Painesville, OH 44077
Joe O.

Joe O.

DRYER MAYTAG MED3500FW0 Installed motor. Ran test cycle. Op test ok

Near Painesville Warren Rd, Painesville, OH 44077
David R.

David R.

RANGE WHIRLPOOL WOS11EM4EB00 "Cc no operation, and humming noise. Found UI ribbon broke off. Thermal fuse open. Power getting to unit and hi limit thermostat good. Ordering fuse, ui, fan.; ordrng 1 W10694998 (swtch-memb) and 1 W11025102 (fuse-thrml) and 1 WPW10176670 (blower)"

Near Adele Ln, Olmsted Township, OH 44138
Jason N.

Jason N.

WASHER MAYTAG MVWC415EW0 "Cc unit not spinning and lid lock light blinkingRan diagnostics, found code f1e1 for main control fault. Ran auto test, all functions passed. Unit operating correctly at this time. Advised customer she may need a main control of issues persist. Quoted estimate for repair if needed. She paid service call, she stated probably not repairing if happens again."

Near Creekwood Dr, Mentor, OH 44060
David R.

David R.

DRYER MAYTAG MGDB765FW0 "Cc door not closing, will use parts on return. The actual piece that is broken is the door switch, ordering out.*** put on cancellation list and also will have to put address into google maps ; ordrng 1 W11366436 (STRIKE) and 1 WP3389441 (catch) and 1 WP3406107 (switch-dor)"

Near Ethan Dr, Olmsted Township, OH 44138
Corina B.

Corina B.

DISHWASHER MAYTAG MDB6701AWB "CC that the door handle is hard to open. Found the ui tabs are broken. Will need a new ui panel. Control panel is nla. Cust is going to look for control ; ordrng 1 99003382 (panel- con), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near W 212th St, Fairview Park, OH 44126
Jeff M.

Jeff M.

DRYER WHIRLPOOL WED9200SQ0 Installed new part unit op tested good

Near Munn Rd, Chagrin Falls, OH 44023
Corina B.

Corina B.

REFRIGERATOR ELECTROLUX EI28BS51IS2 "CC that there is an error code syef. Ff 65* Fz 5*. Found the freezer fan is seized. Will need a new fan. The upper rack in the freezer rail is broke. Cust has the part for the rack. Will install when coming back. ; ordrng 1 241509402 (motor ), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Century Oaks Dr, Westlake, OH 44145
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Cc: water leaking between French doorsFound uni hooked up o electric. No water or moisture between doors. Found humidity control off. Turned on humidity control. Found mullion heater turned on. Op test ok

Near Dillon Dr, Ashtabula, OH 44004
Corina B.

Corina B.

WASHER MAYTAG MVWB855DC3 "Cust showed pop, sent pic. CC that the unit will not power on. Checked outlet, good. Ran diag f6e2 Communication Error: UI Cannot Hear ACU. Checked the encoder, passed. Checked the continuity on wires, good. Will need a new control and ui. The ui cracked when removing it. ; ordrng 1 W11112662 (console) and 1 W11171748 (cntrl-elec)"

Near Caronia Cir, Avon, OH 44011
Gabriel P.

Gabriel P.

RANGE KITCHENAID KFGG500ESS2 "Previous convection fan not working replace new that was preid,opt test ok"

Near Southwood Dr, Brooklyn, OH 44144
Jeff M.

Jeff M.

WASHER MAYTAG MVWB835DW3 Installed new part unit op tested good

Near Bryce Rd, Pepper Pike, OH 44124
David R.

David R.

REFRIGERATOR KITCHENAID KFIS25XVMS10 "Cc unit not cooling. Found UI display is all blue, not changing or taking commands, unplugged, plugged in, no change to UI. Compressor isn’t running. 120 to unit. UI checks good, no longer available 13053103SP. Control issue. Ordering control.*** put on cancellation list; ordrng 1 WPW10312695 (electronic control), used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Ashfield Way, North Ridgeville, OH 44039
Joe O.

Joe O.

RANGE WHIRLPOOL WFG770H0FZ0 Cc: not holding tempsFound no stored codes. Ran auto test. All functions working. Ran test bake to 350. Found unit preheated. Cycled heat. Could not duplicate issue. Unit functioning as designed. Op test ok

Near Orchard Rd, Ashtabula, OH 44004
Joe O.

Joe O.

DRYER MAYTAG MDE16CSAYW Cc: not heatingOhmed out all switches and thermostats. Spoke to BJ. Tested voltages and ohmed out switches. Tested power. Found connection disconnected from timer. Re connected timer connection. Op test ok

Near E 21st St, Ashtabula, OH 44004
Gabriel P.

Gabriel P.

WASHER WHIRLPOOL WTW5000DW0 Use some clothes he had to wash them spread them around an ran rinse and spin pass show him how much load to fill it he said he been filling it to the top cause washer suppose to do the job like the old day advise him hes over loading unit and show him the proper way to load machine also found and off balance load error clear out

Near Bassett Rd, Westlake, OH 44145
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Replace valve and fill tube,opt test ok"

Near Edinborough Dr, Bay Village, OH 44140
Corina B.

Corina B.

STACK W/D WHIRLPOOL WFW9151YW00 CC that there is a loud noise in a drain and spin. Removed the drain pump cover cleaned out drain pump. Found a straw in the hose. Ran a rinse and spin. Optest ok.

Near Forestview Rd, Bay Village, OH 44140
Jason N.

Jason N.

WASHER MAYTAG MVWX655DW1 "Cc unit not spinningActually customer stated the washplate is not spinning. Washplate was replaced in feb. Washplate splines are starting to wear again, checked drive shaft splines, splines on shaft are rounded and worn. Unit will need gearcase and washplate. ; ordrng 1 W10902814 (washplate) and 1 W11035751 (gearcase)"

Near Inland Shores Dr, Mentor, OH 44060
Corina B.

Corina B.

WASHER MAYTAG MVWB765FC3 CC that the start button does not start every time. Advised cust to gently touch the button. F7e9 Locked Rotor. Basket spins freely. Ran a spin and agitate. Ran a calibration. Started a normal cycle and a drain and spin. Ran a rinse and spin with towels. Optest ok.

Near Riverwood Ave, Rocky River, OH 44116
Corina B.

Corina B.

DRYER MAYTAG MEDX655DW1 CC that there is a noise. Replaced idler pulley. Optest ng. Found a bell in the felt of the drum. Optest ok. ; used 1 691366 (

Near Wolf Rd, Bay Village, OH 44140
Dan H.

Dan H.

DRYER GE PTDN600EM0WT "Customer complaint of screeching noise, confirmed, unit needs new bearing kit; ordrng 1 WE25M40 (BEARING KIT), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near St Petersburg Dr, Parma, OH 44134
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL KRFC704FPS03 Ran entitlement good. CC that there is a humming noise. Found the compressor is humming. Advised cust this is normal for the noise. Optest ok.

Near Lake Rd, Rocky River, OH 44116
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Cc unit freezing food in ff section. Ran entitlement for pop date.Temps in ff set at 40, temps on product on lower shelf 32 degrees and some frozen product. Checked damper operation. Checked good. Tested thermistors, both passed. Checked temps in freezer section, set at 0, temps 0-5 degrees. Called wp techline, Marc, suggestion based testing and concern, he suggested replaced damper assembly as it sound like cold air leaking from assembly and falling down left side and causing freezing issue.; ordrng 1 WP67006341 (gasket) and 1 WPW10196393 (damper control assy)"

Near Old Willoughby Dr, Willoughby, OH 44094
Brian M.

Brian M.

WASHER MAYTAG MVWC565FW1 Cc unit not sensing CorrectlyRan diagnostics found no error Ran auto test and calibration Ran test load with laundry and unit filled and sense properly Advised customer to use as normal OP TEST OK

Near Infirmary Rd, Mantua, OH 44255
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Customer complaint of frost build up in freezer section, confirmed, found door gasket falling out from between door and liner, reinstalled, gasket fell right out, liner is too loose to hold door gasket, unit needs new freezer section door; ordrng 1 LW10547320 (dor-fip ss)"

Near Montridge Ct, North Royalton, OH 44133
Dan H.

Dan H.

WASHER WHIRLPOOL MVWB765FW3 "Customer complaint that unit is not starting lights are just flickering, confirmed, unit needs new control and user interface ; ordrng 1 W11135391 (console) and 1 W11195970 (cntrl-elec)"

Near Green Acres Dr, Parma, OH 44134
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRS325SDHV01 "Customer complaint that fresh food section door gasket is creased causing door to not close properly, liner is falling off of door and not holding gasket, unit needs new fresh food section door; ordrng 1 LW10912320 (dor-fip)"

Near Dentzler Rd, Parma, OH 44134
Brian M.

Brian M.

DRYER MAYTAG MEDB725BW0 Cc of squeaking Found idler pulley seized Replaced using pulley kit from truck stock Ran test cycle OP TEST OK ; used 1 4392067 (DRYER REPAIR KIT4783) from stock

Near Cottonwood Ct, Ravenna, OH 44266
Brian M.

Brian M.

WASHER MAYTAG MVWC465HW2 Cc unit not working properly Found control board working but not sending voltage to water valves. Unit gets stuck in sensing mode Replaced Control Ran auto test and calibration OP TEST OK

Near Church St, Kent, OH 44240
Jason N.

Jason N.

WASHER MAYTAG MVWB835DW3 "Cc unit not turning onCustomer stated it is now turning on but not finishing cycles. Ran diagnostics, found codes f6e3 for acu can not hear UI, f6e2 for UI cannot hear acu, f9e1 for long drain. Called wp techline, Leon. stated no real check to determine if it’s UI or control board, replace both; ordrng 1 W11112656 (console) and 1 W11170706 (cntrl-elec)"

Near Old State Rd, Chardon, OH 44024
David R.

David R.

WASHER MAYTAG MHW3505FW1 "Cc unit is operating correctly. Plugged in unit, power button won’t work, turn knob and different cycles and numbers are flashing. Won’t take correct commands. Door was locking and unlocking by itself. Checked and correct power, all wires plugged in. Order control, and UI. ; ordrng 1 W10911040 (panel-cntl) and 1 W11201284 (cntrl-elec) and 1 WPW10443885 (door lock)"

Near Murray Ridge Rd, Elyria, OH 44035
David R.

David R.

WASHER WHIRLPOOL MVWB835DC4 Cc LF error. Found hot water valve bad. Replaced from t/s. Tested test 51/52. Good. Op test ok; used 1 W11165546 (VALVE) from stock

Near Rolling Brook Ln, Columbia Station, OH 44028
Jason N.

Jason N.

WASHER WHIRLPOOL WTW4816FW2 "Cc unit not powering onChecked power in to control board. Reading 114v, good power. Unit needs control board.; ordrng 1 W11170319 (cntrl-elec)"

Near Berkshire Dr, Chardon, OH 44024
Brian M.

Brian M.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Installed sump pump Ran test cycle and auto test OP TEST OK

Near W Lake Blvd, Kent, OH 44240
Dan H.

Dan H.

OTR MICROWAVE WHIRLPOOL WMH53521HZ0 "Customer complaint that light does not shut off and unit is not working, found switch stuck in closed position, change switch to open position, light shut off, light is not coming on now, unit needs new door switches, customer does not want repair ; ordrng 1 W10450407 (harns-wire)"

Near E Schaaf Rd, Brooklyn Heights, OH 44131
Gabriel P.

Gabriel P.

RANGE MAYTAG MER8700DS1 Customer schedule for Wednesday second stop of the day

Near Washington Ave, Lorain, OH 44052
Dan H.

Dan H.

WASHER AMANA NTW4516FW2 "Customer complaint that unit is leaking, confirmed, found a hole in the drain hose, unit needs new drain hose; ordrng 1 W10899966 (tub to pump hose)"

Near W 93rd St, Cleveland, OH 44102
David R.

David R.

REFRIGERATOR WHIRLPOOL WRS321SDHW01 Cc of leveling. Leveled. Good. Op test ok

Near Carol Dr, Strongsville, OH 44136
David R.

David R.

DISHWASHER AMANA ADB1400AGS1 "Cc unit leaking about 5 mins into cycle, right corner. Found gasket was not pushed in all the way around inside of unit, correct. Took off kick plate. Ran 20 mins, no leaks. Op test ok"

Near Falmouth Dr, Strongsville, OH 44136
David R.

David R.

WASHER MAYTAG MVWC565FW1 Cc not locking. Lid switch error. Replaced from t/s. Ran test mode. Op test ok.; used 1 W11307244 (DOOR LOCK) from stock

Near Erie St, Elyria, OH 44035
Dan H.

Dan H.

REFRIGERATOR KITCHENAID KSRS25FGSS13 "Customer complaint that unit is leaking, ran water through dispenser, cycle ice maker, filled evaporator drain pan, evaporator drain tube is clear, no ice build up on freezer section floor, no leaks found, unit is operating as designed"

Near Lomond Blvd, Shaker Heights, OH 44122
Dan H.

Dan H.

DRYER WHIRLPOOL WED92HEFC0 "Installed new idler pulley, op test good"

Near Ceile Cir, Walton Hills, OH 44146
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL MFI2569VEB "Customer complaint that temp alarm beeped and temperature displayed 22 degrees in freezer section , freezer section temperature at 9 degrees, fresh food section temperature at 41 degrees, thermistors are good, unit is not beeping now, unit is operating as designed"

Near Montville Ct, Warrensville Heights, OH 44128
Jason N.

Jason N.

RANGE GE n/a "Cc unit display going in and outChecked display function key test, all buttons function normally. Pulled unit out to inspect control board, unit display blanked out, then came back on. Found power cord prongs fitting loosely in outlet. Bent prongs inwards slightly to engage contacts better. Plug fitting tightly now in outlet. Advised customer may have to have electrician replace outlet is plug continues to loosen in outlet. Op test good."

Near Colt Dr, Mentor, OH 44060
Dan H.

Dan H.

REFRIGERATOR KITCHENAID KBFN502EPA02 "Customer complaint that freezer section lights are not working, confirmed, found top fresh food section Led module burned out, installed new led from truck stock surplus, op test good ; used 1 W10908166 (LED) from stock"

Near Somerset Dr, Brecksville, OH 44141
Jason N.

Jason N.

WASHER WHIRLPOOL MHW5630HW0 "Cc unit not adding hot water into washCustomer states that it will not add hot water and makes a buzzing sound. Ran diagnostics, found code f0e5 for off balance loud. Ran auto test, all functions passed. Ran manual valve tests, valve function normal. Started wash test on normal with warm water, observed cycle. Customer stated he hears the buzzing, advised him that is the recirculating pump. After initial cold water prewash, unit drained and filled with warm water. Unit is working as designed."

Near Primrose Dr, Mentor-on-the-Lake, OH 44060
Jason N.

Jason N.

RANGE AMANA AGR5330BAW3 Installed oven door gasket. Op test good.

Near Bayridge Blvd, Willowick, OH 44095
Jason N.

Jason N.

DRYER WHIRLPOOL WED6620HC0 "Installed RH side panel. No op test, unit uninstalled in garage."

Near Kirkwood Dr, Chesterland, OH 44026
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRF535SMBM00 Cc freezer not opening all the way Found ice build up on track pulled on door a little hard and it broke free OP TEST OK

Near Bear Hollow Dr, Deerfield, OH 44411
Corina B.

Corina B.

DRYER KENMORE 1107842400 CC that the unit is not heating. Let the unit cycle on and off. Found the gas coils have fail. Checked 4-5 open. Replaced the gas coils from t/s. Optest ok. ; used 1 279834 (COIL 2245) from stock

Near Oakmount Rd, South Euclid, OH 44121
Jeff M.

Jeff M.

DRYER WHIRLPOOL MEDB200VQ1 Installed new part unit op tested good ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock

Near Tamarac Blvd, Willoughby, OH 44094
Jason N.

Jason N.

RANGE KENMORE 790.7523331 "Installed spark module. Ran spark test on all burners. Good ignition, Op test good."

Near Sara Lee Dr, Painesville, OH 44077
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Cc unit not dispensing ice or waterCustomer stated her husband has replaced the main control and the UI control already to no avail. Confirmed UI not accepting ice or water dispense commands, pantry UI is not functional, door open indicator light staying on. Checked voltage to pantry UI, only reading 3v. Unplugged checked again, still 3v. Unit needs power supply board. Customer not repairing, estimate only."

Near St Peters Way, Mentor, OH 44060
David R.

David R.

DRYER MAYTAG MGDB766FW0 "Cc all cycles except for timed dry not working, would put on normal and would stop working after 2/3 mins, also said a company before us came out about a week before we did and replaced the control. No error codes. Put on timed dry air only to check air flow outside, good. Wet 3 towels, put on normal cycle started at 39 mins, been running more than five mins. Let run up to 10 mins and heat is cycling on and off and working correctly. Went to back of unit, tested out sensors and sensor harness, good, outlet thermistor good. Showed customer how it was drying and not turning off. Adjusted dryness level to level 3. As of today unit is drying and sensor is working. Op test ok."

Near English Lakes Blvd, Amherst, OH 44001
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRT311FZDM01 Installed new part unit op tested good

Near Birchwold Rd, South Euclid, OH 44121
Jeff M.

Jeff M.

DRYER WHIRLPOOL WED92HEFC0 Installed new part unit op tested good

Near Coventry Rd, Shaker Heights, OH 44120
Jason N.

Jason N.

WASHER MAYTAG MVWX655DW0 "Cc unit not agitatingRan auto test, found agitator spinning when in spin mode. Checked drive hub, worn, unit needs drive hub. Replaced using truck stock. Re Ran auto test, op,test good.; used 1 W10528947 (HUB) from stock"

Near Barbara Dr, Eastlake, OH 44095
David R.

David R.

REFRIGERATOR WHIRLPOOL WRF535SMBM00 "Cc veggies in the deli was getting some frost on them. Temp in FF around 37* in crisper drawer around 35*, Fz temp about -2*. Went into diagnostic mode, FF and Fz thermistor Pass. Test 7 FF adjustment was at 7, put down back to default at 5. Damper is good and FZ fan good. Lowered temp in Fz to 3, 7 is the coldest. Op test ok."

Near Brookcrest Pl, Avon Lake, OH 44012
Dan H.

Dan H.

RANGE AMANA AGR6603SFB0

Near E 95th St, Cleveland, OH 44108
Dan H.

Dan H.

DRYER WHIRLPOOL WGD7590FW0 "Customer complaint of loud noise, confirmed, found an extra idler pulley rattling in bottom of unit, removed, unit is operating as designed"

Near E 31st St, Cleveland, OH 44114
Jeff M.

Jeff M.

WASHER WHIRLPOOL NTW4605EW0 The machine is overloaded but also has a pressure sensor error I checked the pressure hose the hose checks good. needs a new control; schdld next appmnt for 11/5 TUE 8-12

Near Newton Dr, Kent, OH 44240
Dan H.

Dan H.

DISHWASHER AMANA ADB1400AGW1 "Customer complaint that unit is not drying the dishes, ran diagnostics no error codes found, unit completed test cycle, heater is working, unit is operating as designed"

Near W 90th St, Cleveland, OH 44102
David R.

David R.

DRYER MAYTAG MGDC465HW0 "Replaced parts, tested. Good."

Near Langford Ln, Avon, OH 44011
Jeff M.

Jeff M.

DRYER WHIRLPOOL WED5500XW0 "The unit is not heating the element is open est only ; ordrng 1 WP3387747 (element), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Pinecrest Ln, Solon, OH 44139
Jeff M.

Jeff M.

DISHWASHER WHIRLPOOL WDF520PADB Didn’t realize the harness was melted also needs a wiring harness did not install the control board yet. I did put the Door on but the rest of the screws are inside the soap dispenser of the dishwasher; ordrng 1 W10566921 (harns-wire)

Near Marion Dr, Bedford, OH 44146
Dan H.

Dan H.

WASHER MAYTAG MVWC400XW4 "Customer complaint that unit is not draining, ran diagnostics found f0e2(oversuds condition detected) error code, found Bobby pins lodged in drain pump , removed, unit drained, op test good"

Near Nicholas Ave, Cleveland, OH 44102
Dan H.

Dan H.

WASHER WHIRLPOOL WTW5000DW3 "Customer complaint that unit is not advancing to wash cycle, ran diagnostics found f8e1(long/no fill) error code, found drain hose laying on the floor, advised customer that drain hose must be a minimum of 39” off of floor, unit is operating as designed"

Near Guthrie Ave, Cleveland, OH 44102
Jeff M.

Jeff M.

DISHWASHER KITCHENAID KDTM354DSS4 "The pump motor is seized. Estimate only ; ordrng 1 W10805015 (pump&motor), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Coventry Rd, Shaker Heights, OH 44120
Dan H.

Dan H.

WASHER WHIRLPOOL MVWB766FW1 "Customer complaint that unit is not filling with water, found water valves plug in not seated all the way in the control, corrected, op test good"

Near Jackson Rd, Moreland Hills, OH 44022
Corina B.

Corina B.

DISHWASHER JENN-AIR JDB2150AWP "CC that the unit is not washing the dishes. Found the upper rack is missing a wheel. Removed spray arms, clear. Started a cycle with 4 cup in each corner. All cups filled. Advised cust to use pods and not liquid detergent. To run the hot water in the sink before starting the dishwasher. To use a sanitize, extra rinse cycle. Optest ok. Called t/l Andrew water temp is correct, advised cust to use a different detergent and to not have dishes overlap each other."

Near Highland Dr, Brecksville, OH 44141
Brian M.

Brian M.

DRYER MAYTAG MED5630HW0 See CL pvr

Near Harvard Rd, Beachwood, OH 44122
David R.

David R.

DISHWASHER GE GDF540HGD2WW Replaced gasket. Customer had roller but needs whole roller assembly. Doesn’t come together so ordering separate parts.. Adjusted numbers so the tax is from the parts and not the remaining balance already put out. Put name in Eric Otto in system ; ordrng 1 WD12X10435 (lower roller 3.02 ) and 1 WD12X10439 (cover roller lh 15.37) and 1 WD12X10447 (carrier roller lh 16.04)

Near Lake Rd, Avon Lake, OH 44012
Corina B.

Corina B.

WASHER MAYTAG MVWX655DW1 "CC that the unit still is off balance. Called t/l Austin ran a high speed spin test, did not go off balance. Unit is not malfunctioning. Advised cust to not cover the wash plate with towels or blankets and 6-8 bath towels equals a full load. Optest ok."

Near State Rd, North Royalton, OH 44133
Brian M.

Brian M.

RANGE AMANA AGR5330BAB3 Cc unit gave an error of pf but reset unit and it’s been working Ran test bake and checked over burners Unit is functioning properly Advised customer on PF fault meaning power failure and was mostly caused by a small power outage Advised to watch OP TEST OK

Near Harvard Ave, Cleveland, OH 44105
Brian M.

Brian M.

WASHER WHIRLPOOL WTW4855HW1 Cc of no drain Found unit full of water Drain not pumping Removed drain pump found debris in pump Removed debris and ran test cycle OP TEST OK Ran calibration

Near E 120th St, Cleveland, OH 44120
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Cc unit not making ice againFound ice maker bail arm set up, turned ice maker off again. Placed back in down position, ran manual ice maker test. Ice maker indexed and filled with water. Op test good."

Near Steven Blvd, Richmond Heights, OH 44143
Corey L.

Corey L.

DRYER MAYTAG MED5630HW0 "Customer complaint noise is back, confirmed, removed blower wheel cover and found screw behind the blower attaching blower housing to motor mount were, loose and damaged blower wheel, replaced blower wheel with part sent, op test good"

Near Harvard Rd, Beachwood, OH 44122
Corey L.

Corey L.

RANGE JENN-AIR SVD48600P "Customer complaint oven not to right temp and display goes blank or to all 1s while convect baking sometimes, advised that the unit would need control to remedy that but it is discontinued, started bake for 325, unit heated to 295 in 20 min, instructed customer how to calibrate machine and suggested plus 15 to start"

Near N Park Dr, Fairview Park, OH 44126
Brian M.

Brian M.

DRYER WHIRLPOOL WED7500GC0 Cc of no heat Found unit not getting 240 found his fuse panel not wired correctly Advised to have electrical looked at

Near E 113th St, Garfield Heights, OH 44125
Joe O.

Joe O.

DRYER MAYTAG LDE7400ACW "Cc: long dry timesFound unit making excessive noise. No air flow out of the unit. Found blower broken and drive shaft just spinning inside the blower wheel. Needs blower wheel.Customer paid in full on job number 340783; ordrng 1 Y303836 (blower wheel), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Vine St, Geneva, OH 44041
Dan H.

Dan H.

DRYER KITCHENAID KEYS750JQ0 "Installed new door switch, op test good"

Near Sweetbriar Ln, Novelty, OH 44072
Joe O.

Joe O.

WASHER KENMORE 417.9957011 "Cc: leakingFound a hole in the drain tube. Needs drain tube.Parts need shipped to different address; ordrng 1 131461200 (hose,drain3027), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Mapleton Beach W Dr, Geneva, OH 44041
Jeff M.

Jeff M.

WALL OVEN WHIRLPOOL WOS92EC7AS Installed new part unit op tested good

Near Groveland Rd, University Heights, OH 44118
Dan H.

Dan H.

DRYER MAYTAG MGDX655DW1 "Installed new door handle, op test good"

Near E Summit St, Chagrin Falls, OH 44022
Gabriel P.

Gabriel P.

WASHER WHIRLPOOL WTW6500WW1 "Noise on drain is notmal explains customer,opt test ok"

Near Muirfield Way, Westlake, OH 44145
Brian M.

Brian M.

RANGE WHIRLPOOL WFE320M0EB2 Cc f unit smoking Found left front burner switch damaged and control board d shortedNeeds switch and control ; ordrng 1 W11122555 (cntrl-elec) and 1 WPW10434452 (switch-inf)

Near Kingsford Ave, Cleveland, OH 44128
Corey L.

Corey L.

DISHWASHER MAYTAG MDB8989SHZ0 "Customer showed pop, Customer complaint dishwasher making loud noise while washing, started quick wash, unit filled and advanced to wash, noise coming from wash motor, ordering pump asm; ordrng 1 WPW10591570 (pump&motor)"

Near Walter Rd, Westlake, OH 44145
Gabriel P.

Gabriel P.

RANGE WHIRLPOOL WFG550S0HZ1 "Preheat to 350 degrees pass customer had higher pan underneath that might was hitting igniter underneath but when took pans off it preheated good all the way to 350 also explain her how to use calibration temp setting,all good,opt test ok"

Near Sperrys Forge Trail, Westlake, OH 44145
Corina B.

Corina B.

WASHER ROPER RTW4516FW2 "CC that the unit does not spin. Ran diag F8E1 – NO FILL, LONG FILL. Cleared code. Ran a calibration. Started a drain and spin. Optest ok."

Near Northcliff Ave, Brooklyn, OH 44144
Corey L.

Corey L.

WASHER GE WPRB8050D1WW "Customer complaint washer is overfilling again, found air trap at pressure hose connection to tub clogged with debris, tried to clear and blow throug and was able to free pressure line to tub, this will most likely keep reoccurring, outer tub needs replaced; ordrng 1 WH45X20473 (washer tub assembly), used 1 1OVRSZ (Oversize Shipping) from stock"

Near Lanning Ave, Lakewood, OH 44107
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRF560SEYM05 "Customer complaint fridge is not cooling and freezer is over cooling, confirmed ff temp 70, frz -16, evap fan not running, found frost build up and ice forming around evap fan, removed ice, found gasket torn on bottom of frz door, unit needs new frz gasket; ordrng 1 W10836785 (gasket-fip)"

Near Dale Ave, Cleveland, OH 44111
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRS315SDHZ02 "Cc: rattling noise in back of fridge, freezing on top shelfFound temps in ff at 40 degrees and freezer at 5 degrees. Found unit to be over stocked. Advised customer on loading ff section. Pulled rear cover. Found debris sitting against the compressor. Removed the debris. Op test ok"

Near Soncere Dr, Roaming Shores, OH 44084
Joe O.

Joe O.

WASHER MAYTAG MVWB855DC2 Installed control and ui. Ran auto test and calibration. Op test ok

Near Buckingham Pl, Painesville, OH 44077
Gabriel P.

Gabriel P.

WALL OVEN JENN-AIR JJW2530WS01 Replace blower fan preheated both oven to 400 and watch it with customer opt test ok

Near Wynwood Dr, Rocky River, OH 44116
Jason N.

Jason N.

WASHER MAYTAG MHW5630HW0 "Cc unit vibrating and noisyRan diagnostics, no codes present. Ran auto test all functions passed. Ran wash test then spin and drain with clothing. Squeak sound from behind unit, found pedestal a-brace top screw loose. Could not tighten, hole oblong, most likely from vibration. Installed larger screw, able to tighten. Reran spin test. Squeak better, still some noise coming from pedestal during low speed spin, then tapers off. Unit operation as designed. Advised customer."

Near Cotswold Dr, Mentor, OH 44060
Corina B.

Corina B.

WASHER WHIRLPOOL WTW5000DW1 CC that the unit will not drain. Cleared the water from the basket. Found a piece of clothing stuck in the drain pump. Cleared drain pump out. Ran a calibration and a manual test on the drain pump. Optest ok

Near Bader Ave, Cleveland, OH 44109
Joe O.

Joe O.

DRYER WHIRLPOOL CGM2745FQ Tested key. Op test ok

Near Dillon Dr, Ashtabula, OH 44004
Gabriel P.

Gabriel P.

DISHWASHER WHIRLPOOL WDT970SAHZ0 Replace parts opt test ok

Near Pondside Dr, Avon Lake, OH 44012
David R.

David R.

WASHER MAYTAG MVWC416FW1 "Cc not or operating correctly. Came and unplugged unit, plugged in. Checked for errror codes, nothing, ran through test mode and all components are working. Ran manual mode and tested valves, spin, agitate, drain, all working properly. Ran calibration. Looked underneath. All checks good. Lid is locking correctly. Op test ok."

Near Decker Dr, Parma, OH 44134
Corey L.

Corey L.

REFRIGERATOR MAYTAG MFF2258FEZ03 "Customer complaint excessive frost in frz, confirmed, found left slide not springing door closed, since frost build up the slides got worse with ice on them, unit needs new slides, customer has a frz door in the process of being shipped and is aware to make sure door is closed, customer will call once door arrives, ok to send part now though; ordrng 1 W11265130 (slide 2)"

Near Fernway Ave, Cleveland, OH 44111
Brian M.

Brian M.

REFRIGERATOR MAYTAG MFI2570FEZ05 Installed panel damper Control and gasket Advised it may take 48 hours for temp change OP TEST OK

Near Crestwood Dr, Garrettsville, OH 44231
David R.

David R.

RANGE KITCHENAID KERS303BWH0 "Cc bake not working. Unit getting 240. Took off panel in oven, found bake element is broken. Everything else is good. Ordering element.; ordrng 1 W10779716 (elmnt-bake 58.57), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Charles Ave, Parma, OH 44129
Corina B.

Corina B.

DRYER WHIRLPOOL WGD7000DW2 "CC that the unit is not heating, takes a long time to dry clothes. Checked outside vent had a screen on the vent with lint clogging it. Cleaned the lint out and removed the screen. There is a flap that will cover the vent. Optest ok."

Near Clover Ave, Cleveland, OH 44109
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Found a dent on left side customer said it was like that when they deliver it ,also found cord electrical paper flapping like pop corn and found other tape in the back clear out everything push unit back did not make noise wait 20 minutes no noise opt test ok"

Near Bradley Rd, Bay Village, OH 44140
Dan H.

Dan H.

WASHER WHIRLPOOL WTW4800BQ1 "Customer complaint that unit does not start back up after pause is hit, ran diagnostics no error codes found, started normal wash cycle, paused and restarted cycle several times, button is working, unable to duplicate the problem , unit is operating as designed"

Near S Turtle Trail, Willoughby, OH 44094
Brian M.

Brian M.

DISHWASHER WHIRLPOOL WDT720PADM2 Picked up part customer refused to have unit looked at

Near Crestwood Dr, Middlefield, OH 44062
David R.

David R.

DISHWASHER MAYTAG MDB7749SBW3 "Cc unit leaking from left side. Took off front panel and kick plate. Put on normal cycle, watched as unit went through. Let it run for 10 mins, customer said it usually happens far into cycle. Nothing leaking underneath. Ran test mode, no error codes. Not leaking from behind dispenser. Looked at gasket, looks worn down at bottom. Also adjust feet. Ordering seal; ordrng 1 W10300924V (door seal 60.83), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Walter Rd, North Olmsted, OH 44070
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Cc of door not hitting switch Found left door sunk in Needs left door ; ordrng 1 W11104477 (dor-fip)

Near Peppertree Ave NW, Mogadore, OH 44260
Corina B.

Corina B.

WASHER MAYTAG MVWX700XW1 "Replaced water valve. Checked water lines good. Ran calibration. Check hot and cold for no leaks good. Optest ok. ; used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Bonnie Bank Blvd, Rocky River, OH 44116
Gabriel P.

Gabriel P.

DISHWASHER KITCHENAID KDFE104HPS0 "Ran diagnostic no error codes all test pass ,opt test ok"

Near Center Rd, Avon, OH 44011
Jason N.

Jason N.

MICROWAVE WHIRLPOOL WOC75EC0HS00 "Cc unit microwave noise when in useCustomer does not have a pop, unit came with home. Asked if she could show closing documents with closing date, she will look for them and send to service@fredsapppliance.com. Or call WP and get an auth. Ran heat test on microwave, some noise, blower fan making a thrumming noise. Unit needs blower fan. Also had a hard time getting into diagnostics, touch screen scrolling, not able to get to lower menus easily. Ran diagnostics, found codes f6e0 for communication error and f4e1 for cavity temp sensor error. Ordering blower fan and control boards.; ordrng 1 W11109174 (blower) and 1 W11233913 (sensor) and 1 W11261165 (cntrl-elec) and 1 W11281220 (console)"

Near Merkel Ln, Mentor, OH 44060
Jeff M.

Jeff M.

RANGE KITCHENAID KSEG950ESS0 Fairly positive I originally put the knobs on the wrong infinite switches. Put the knobs in the correct location unit tested good

Near Mayfield Rd, Chesterland, OH 44026
Dan H.

Dan H.

DRYER WHIRLPOOL WGD4815EW2 "Customer complaint that unit is taking too long to dry clothes, burner is short cycling, installed new coils, op test good , customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube"

Near Liberty Ln, Willoughby, OH 44094
Corey L.

Corey L.

RANGE WHIRLPOOL SVD48600P "Customer complaint door hinge seems broke it’s really hard to open and close, confirmed, left hinge failed, unit needs left door hinge; ordrng 1 WP71003353 (hinge- door), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Summit Ave, Lakewood, OH 44107
Corina B.

Corina B.

RANGE WHIRLPOOL WFG505MOBS3 Replaced the caps and the hinges. Optest ok.

Near E 39th St, Cleveland, OH 44115
David R.

David R.

WASHER WHIRLPOOL WFW5620HW0 "Replaced parts, tested. No water leaking. Op test ok."

Near Sunridge Cir, Strongsville, OH 44136
David R.

David R.

REFRIGERATOR KITCHENAID KRFF302EWH01 "Cc noise. Went into service mode, noise coming from damper. Ordering damper; ordrng 1 WPW10594329 (control)"

Near Treasure Isle Cir, Strongsville, OH 44136
Joe O.

Joe O.

WASHER WHIRLPOOL WTW5000DW3 Cc: not going through a cycleFound drain is taped to another tube and ran off to the drain. Advised customer the drain has to be at least 38 inches and needs a syphon break. found error code f8e1(long fill no fill). Ran auto test and calibration. Unit functioning as designed. Op test ok

Near Latimer Ave, Ashtabula, OH 44004
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRT311FZDT01 "Cc unit frosting or condensation in refrigeratorCustomer showed popCustomer stated installers switched door swing on unit, left large gap in door gasket. Confirmed large gap in refrigerator door gasket on left side. Steamed gasket pliable, stretched out into place. Advised customer to let gasket cool into place for an hour."

Near Newport Dr, Painesville, OH 44077
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL ET1FTKXKQ11 "Customer complaint that unit is not cooling, freezer section temperature at 17 degrees, fresh food section temperature at 57 degrees, compressor and co are running, evaporator fan is not running, evaporator fan motor is receiving 120vac , unit needs new evaporator fan motor ; ordrng 1 WPW10189703 (motor-evap)"

Near Chelmsford Rd, Mayfield Heights, OH 44124
Corey L.

Corey L.

WASHER AMANA NTW4516FW3 "Customer complaint washer not cycling, found lid lock failed, replaced with ts, op test good, took core for return; used 1 W11307244 (DOOR LOCK) from stock"

Near Pearl Rd, Cleveland, OH 44109
Jeff M.

Jeff M.

DISHWASHER MAYTAG MDB4949SHW0 Installed new part unit did not work re-order; ordrng 1 W11255655 (console)

Near Ellendale Rd, Moreland Hills, OH 44022
David R.

David R.

DRYER MAYTAG MEDX655DW1 "Cc unit not starting. Checked wires, good. Checked and unit is not getting 240. Turned breaker off and on and still not giving correct amount, showing 115. Checked timer and door switch, all check good. Will need outlet/breaker looked at by electrician. Unit is good. Op test ok."

Near Willow St, Grafton, OH 44044
Joe O.

Joe O.

WASHER MAYTAG MHW3505FW1 "Cc: not cycling correctly/stuck on 11 mins for 20 minsCustomer states it has happened intermittently, not every load. Found no stored codes. Ran quick test. All functions passed. Advised customer it could be caused by over suds. Unit functioning as designed. Op test ok"

Near Welton Rd, Conneaut, OH 44030
Corina B.

Corina B.

MICROWAVE KITCHENAID KOCE500ESS01 "CC that there is sparking and a hole in the microwave. Will need a new cover plate. Cust can install parts. ; ordrng 1 W10915651 (cover-plt ), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near City View Dr, Cleveland, OH 44113
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL ET1MTKXKT02 Cc: leakingCustomer stated he believes the drain tube is clogged and the water is leaking onto the floor. Found drain tube frozen over and the bottom of the freezer completely covered in ice. Cleared drain tube and ice buildup. Op test ok ; used 1 SENIORDISCOUNT (SENIORDISCOUNT) from stock

Near Creek Rd, Kingsville, OH 44048
Jason N.

Jason N.

WASHER CROSLEY CAW9244DW1 "Cc unit making clicking noise and jumping aroundRan diagnostics, no codes stored, ran auto test, all, functions passed, no abnormal sounds. Ran wash test then drain and spin with clothing. Unit vibrating and moving around quite a bit. Unit needs suspension springs. Customer not repairing at this time, estimate only."

Near OH-46, Jefferson, OH 44047
Gabriel P.

Gabriel P.

WASHER MAYTAG MHW3505FW0 "Ran diagnostic no error code ran auto test pass,no issue found few scratches and little ding but is all good,opt test ok"

Near State St, Vermilion, OH 44089
Corey L.

Corey L.

DISHWASHER KITCHENAID KDFE104DWHS "Customer complaint of poor wash performance and spots, rinse aid empty, informed of rinse aid benefits and running hot water, unit tests pass except 4 cup uneven, found several holes on lower and mid spray arms, customer can install XX do not need to return to install, left samples of det dry rinse aid, called hope twice, vm, lm with quote and to call office so we can order parts; ordrng 1 W11101428 (arm-spray) and 1 WPW10448645 (spray arm ), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Emerson Ave, Lakewood, OH 44107
Jason N.

Jason N.

RANGE GE JBP80K0F1CC "Cc unit needs broil element and bake element inspectedCustomer stated he needs the broil element, didn’t know why it wasn’t ordered, he wanted the bake element inspected. Apparently some confusion between office and customer. Ordering the broil element using quoted price. Ran bake test on bake element. Op test good. ; ordrng 1 Wb44t10009 (unit broil a), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Dugans Landing, Perry, OH 44081
Brian M.

Brian M.

WASH/DRY STACK WHIRLPOOL LTE5243DQA Cc of noise Found noise coming from suspension rods when spinning out Needs suspension and spring ; ordrng 1 W10207783 (spring) and 1 WPW10250667 (spring)

Near W Windsor Rd, Orwell, OH 44076
Gabriel P.

Gabriel P.

DRYER WHIRLPOOL WED5790VQ1 "Found thermostat open ordering they will put parts in pls charge for shipping plus parts and service call only also pls ship to 750 aqua marine blvd Avon lake will not need to be scheduled for return ; ordrng 1 WP3387134 (thrmst-fix), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Aqua Marine Blvd, Avon Lake, OH 44012
Adam B.

Adam B.

Found failed condenser fan motor. Replaced Same.

Near Brookside Dr, Perry, OH 44081
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRS325SDHZ02 "Customer customer ff losing temp again, confirmed temp was 50 ff and 16 frz, found evap frozen unit not defrosting, thermistors in range, and getting 5vdc, defrost working in svc test mode, defrost sensor test read open, called tl Spoke with Joel, suggested ohming wires from control to thermistor and if good check for a break in the user interface harness, if harness is good one of the controls is not sending the correct signal, harness good for bob thermistor and ui, since control was replaced ordering ui; ordrng 1 W11214887 (cntrl-elec)"

Near Father Caruso Dr, Cleveland, OH 44102
Corey L.

Corey L.

REFRIGERATOR FRIGIDAIRE LFHT1831QF1 "Customer complaint unit not cooling and ice in freezer, confirmed, top of evap and air duct to fridge full of frost/ice, room temp fridge and -2 frz, found ff door gasket missing about a 6” strip of magnet on top not allowing fridge to seal creating ice build up that stopped the fan, unit needs ff dr gasket; ordrng 1 242193212 (gasket-refr door 107.01), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Redfern Rd, Parma, OH 44134
Corey L.

Corey L.

WASHER WHIRLPOOL WTW4955HW1 "Customer complaint washer making a loud noise and clothes not spinning out, confirmed can hear gears not engaging fully, wash plate checked good, hub teeth look worn, replaced with ts part, op test no good, noise is in the transmission, unit needs gearcase; ordrng 1 W11035747 (gearcase), used 1 W10528947 (HUB) from stock"

Near Oxford Ave, Cleveland, OH 44111
Jason N.

Jason N.

REFRIGERATOR N/A KSSS42QMW01 "Tapped system for repair, there is no charge in system. Leak in system, will need addition parts. Talked to RA, suggested replacing all sealed system parts. Condenser no longer available. Evaporator may not be available either. Advised customer that office or Warranty company will contact her within 3-5 business days regarding if parts will be sent or unit will be replaced. Not rescheduling customer. Reclaimed parts already sent to customer.; ordrng 1 2259307 (condensor) and 1 WP2306093 (evaporator) and 1 WP2316878 (heater-pan)"

Near Camberly Dr, Lyndhurst, OH 44124
Joe O.

Joe O.

DISHWASHER KITCHENAID KDFE104DSS0 "Cc: not sanitizing/ sanitize light flashing at the end of a cycleOhmed out owi thermistor. Found 64k ohms. Ohmed out heater found 16 ohms. Ran diagnostics test cycle. Found error code f7e1(no heat) and f8e2(drain motor electrical problem). Found water cold at the beginning of the cycle. Let cycle finish. Found heater is functioning. No service fault codes. Needs control. ; ordrng 1 W10854215 (cntrl-elec16389), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near E 290th St, Wickliffe, OH 44092
Jeff M.

Jeff M.

WASHER WHIRLPOOL WTW4816FW2 Incorrect control board re-order along with the motor. I installed the capacitor; ordrng 1 W10890624 (motor-drve) and 1 W11170319 (cntrl-elec)

Near Tioga Trail, Kirtland, OH 44094
David R.

David R.

WASHER WHIRLPOOL WTW8500DC5 "Replaced part, clips broke to lockand bezel broke. Ordering parts.; ordrng 1 W11237158 (bezel) and 4 WP90016 (clip)s"

Near Midway Blvd, Elyria, OH 44035
Corey L.

Corey L.

RANGE WHIRLPOOL WFG505M0BS3 "Customer complaint front left middle and back right burners not lighting anymore, confirmed, found offices clogged on those three burners, cleared obstruction, op test good"

Near W 98th St, Cleveland, OH 44102
Dan H.

Dan H.

MICROWAVE WHIRLPOOL AMV2307PFB "Customer complaint of error code, confirmed, f1e4 error code flashes when start is pressed, unit needs new control; ordrng 1 W10849846 (cntrl-elec)"

Near Turney Rd, Bedford, OH 44146
Corey L.

Corey L.

REFRIGERATOR KITCHENAID KRMF706ESS01 Installed ff door op test good

Near Warren Rd, Cleveland, OH 44111
Corey L.

Corey L.

WASHER WHIRLPOOL MVWX500XW2 "Customer complaint washer has same issue it doesn’t go past spin and cycle needs moved to rinse and spin to get water out and sometimes the light doesn’t light up and the noise is worse than before, ran diagnostics long drain and over suds, cleared, drain pump clear, added water, drain pump is not pumping water from tub, unit needs new drain pump WPW10276397, customer would like to talk it over with wife and shop around new appliances"

Near W Park Blvd, Shaker Heights, OH 44120
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRS325FDAM04 "Customer complaint fridge not getting cold again, confirmed, both sections room temp, no fans nor compressor running, cycled temp to off and back on, compressor and fans started, good frost pattern, replaced tstat with part sent, advised customer to monitor the next 24-48 hours"

Near Willard Ave, Bedford, OH 44146
Joe O.

Joe O.

REFRIGERATOR MAYTAG MSB27C2XAM00 Cc: water filter stuckRemoved filter. Op test ok

Near River Rd, Perry, OH 44081
Jeff M.

Jeff M.

RANGE WHIRLPOOL WEG750H0HZ0 Installed new part unit op tested good

Near Telling Dr, Geneva, OH 44041
Jason N.

Jason N.

WASHER WHIRLPOOL WFW92HEFW0 "Cc unit not cleaning, and codes, f9e1 and Suds, and makes a weird noiseRan diagnostics, found codes f9e1 for long drain, f8e3 for overflow condition, f7e8 for motor over temp. Ran auto test, drain pump pumping slow, then coded f9e1. Excessive suds in drum also an issue, load go dispenser, customer has it set on 2x concentration with hard water. Advised to set to 6x. Also advised cleaning issues may be due to incomplete cycles as unit shuts down for drain issue. Will need 2nd tech to unstack dryer.; ordrng 1 WPW10605427 (pump-water)"

Near Yeshiva Ln, Wickliffe, OH 44092
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL GX5FHDXVQ03 "Customer complaint that freezer section door is broken, confirmed, unit needs new freezer section door; ordrng 1 12977864WQ (freezer section DOOR )"

Near Dibble Ave, Cleveland, OH 44103
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL ED5NHGXMQ00 Complaint is the units not making ice I found the unit had no water flow customer had a new water filter I change the water filter unit tested good

Near East St, Fairport Harbor, OH 44077
Joe O.

Joe O.

REFRIGERATOR MAYTAG MFI2570FEZ07 Pulled switch. Found switch was not plugged in. Reconnected switch. Op test okCaused small scratches under switch. Advised customer. She was not upset about it.

Near Auburn Rd, Painesville, OH 44077
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRF540CWHZ00 Installed damper control. Ran damper diagnostics test. Op test ok

Near Nehls Park Dr, Wickliffe, OH 44092
Gabriel P.

Gabriel P.

REFRIGERATOR FRIGIDAIRE LFSS2612TF0 Found some ice hollow also found fill tube tip frozen call bj explain me that valve might be whipping thats why is getting frozen by the fill tube ordering ; ordrng 1 242252702 (valve)

Near Abigail Dr, Lorain, OH 44053
Joe O.

Joe O.

WASHER ROPER RTW4516FW2 "Cc: not locking and items getting stuck under agitatorInstalled lid lock. Pulled agitator, found agitator not damaged. Ran auto test and calibration. Ran normal cycle. Op test ok"

Near Mapledale Rd, Wickliffe, OH 44092
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL GI6SDRXXY07 When arrive check temperature on fresh food it was 36 degrees and freezer was 3 degrees is functioning correctly ask customer what they did customer son told me that his father un plug unit for few seconds and plug back on and started working advise him that next time it happen to leave it alone cause I won’t be able to duplicate issue cause is working

Near Ravenglass Blvd, Amherst, OH 44001
Corina B.

Corina B.

REFRIGERATOR N/A KSSS42QMW01 See JN notes. ; saved tckt

Near Camberly Dr, Lyndhurst, OH 44124
Dan H.

Dan H.

REFRIGERATOR KITCHENAID KRFF507ESS01 "Installed new ice maker , op test good"

Near Bridlehurst Trail, Kirtland, OH 44094
David R.

David R.

WASHER MAYTAG MVWX655DW1 "Cc had questions about unit. Explained all cycles, explained wash plate motion, load about. Also can look at owners manual. No error code, unit checks good. Ran test cycle, ran calibration. Ran nor,all cycle, showed customer op test ok. Op test ok.*** customer was trying to compare new unit to old one. They work different."

Near Puritas Ave, Cleveland, OH 44135
Dan H.

Dan H.

DISHWASHER KITCHENAID KDPE234GPS0 "Installed new drain hose, op test good"

Near Falls Rd, Chagrin Falls, OH 44022
Dan H.

Dan H.

WALL OVEN KITCHENAID KODE500ESS02 "Customer complaint that oven floor cracked after self clean, found two indents in over floor(see pics), indents are cosmetic damage and do not render unit unusable, oven floor is not a replaceable part, unit is not repairable"

Near Mill Hollow Dr, Moreland Hills, OH 44022
David R.

David R.

RANGE WHIRLPOOL WFG320M0BS3 Replaced parts. Tested. Good. Op test ok

Near Crossburn Ave, Cleveland, OH 44135
Dan H.

Dan H.

DRYER WHIRLPOOL WED5320SQ0 "Customer complaint that unit is not starting, confirmed, found door switch broken, jumped out, unit started, installed new door switch, op test good, customer has plastic style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; used 1 3406107 ("

Near Longleaf Rd, Warrensville Heights, OH 44128
Brian M.

Brian M.

REFRIGERATOR MAYTAG MFT2776DEM00 Cc unit not cooling Found leak coming from bend on cap tube tubing Needs evaporator and filter drier Spoke to office advised to order parts .. no charge ; ordrng 1 W10143759 (drier (service)) and 1 W11116006 (evaporator)

Near Misty Glen, Ravenna, OH 44266
Jason N.

Jason N.

WASHER MAYTAG MVWB765FW3 "Cc unit not draining completely on delicate cycle onlyCustomer states it leaves a little water left over at the end of the cycle. Ran diagnostics, no codes stored. Ran auto test all functions passed. Ran delicate cycle, let fill up to water level, then canceled drain. Drain completely, no water left in tub. Unit working as designed. Advised customer that by default, spin speed is on low and may not fully extract water from load. She insisted it’s fine on low speed."

Near Marshfield Rd, Mayfield Heights, OH 44124
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL GD25DIXHS00 "Customer complaint that unit is not making ice, found water supply turned off, turned on and advised customer to monitor"

Near S Miles Rd, Cleveland, OH 44128
David R.

David R.

DRYER MAYTAG MGDC465HW0 "Cc no operation. Found door switch not in correct position, corrected, started unit, heat cycled. Op test ok"

Near W 57th St, Cleveland, OH 44144
Joe O.

Joe O.

WASHER WHIRLPOOL WTW8200YW0 Installed valve. Ran auto test. Op test ok

Near Mentor, OH 44060
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Cc unit not dispensing ice or waterBrand new unit, checked filter install, filter not fully turned into filter head. Water dispense is very slow, low pressure. Checked water source in to unit, bullet valve tap, valve barely opened. Opened valve, then rechecked water dispense, dispense good. Ran manual ice maker test, indexed and filled with water. Op test good."

Near Dickens Dr, Richmond Heights, OH 44143
Corina B.

Corina B.

WASHER WHIRLPOOL WTW4616FW0 "CC that there is a noise in a spin. Ran diag F7E5 – SHIFTER fault, found the strike broken. There is water in the drain pan. Started a rinse and spin with towels found the gear case is slipping. Drain pan is full of water, due to the nurses filling a bucket up with water, causing the water in the pan. ; ordrng 1 W10678690 (harns-wire) and 1 W10721967 (drive pulley) and 1 W10837741 (lid strike) and 1 W10885487 (motor-drve) and 1 W10913953 (actuator) and 1 W11158830 (capacitor) and 1 W11255272 (gearcase) and 1 WPW10006384 (drive belt)"

Near Higley Rd, Rocky River, OH 44116
David R.

David R.

WASHER MAYTAG MVWC565FW1 "Cc not operating. Plugged in unit, drain pump came on, let go and then canceled it out. Basket is spinning freely. No error codes. Hoses are correct. Blew through pressure tube to clear if any debris. Customer also had questions about soak cycle, referred over to owners manual. Soak may only last up to 4 mins on this unit. Op test ok.**** soak, has no spin. Use this cycle to soak small spots of set in stains on fabrics. The washer will use intermittent agitation and soaking. After time has expired, water will drain, but the washer will not spin. Cycle is complete."

Near Colburn Ave, Cleveland, OH 44109
Corina B.

Corina B.

WASHER MAYTAG MHW3505FW1 "CC that there is an error code f9e1. Ran diag F3e1 pressure hose, F9e1 Long drain. Drain pump is not spinning. Checked pressure hose, clear. Will need a main control, pressure switch and drain pump. ; ordrng 1 W11201284 (cntrl-elec) and 1 WPW10448876 (switch-wl) and 1 WPW10605427 (pump-water)"

Near Maple Ridge Rd, North Olmsted, OH 44070
Gabriel P.

Gabriel P.

RANGE JENN-AIR JMW3430WS01 "Found error code f8e0 slow speed fan ; ordrng 1 WPW10273667 (blower), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Inglewood Ave, Rocky River, OH 44116
Joe O.

Joe O.

RANGE WHIRLPOOL WFE320M0EB1 Cc: crackling noise and smoke coming from switchFound old switch shorted out and burned up. Replaced switch. Op test ok

Near Plains Rd, Mentor-on-the-Lake, OH 44060

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