Service History 1190 | Freds Appliance

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHW00

Near Plymouth Township, OH 44004

Arthur V

Job Details: 06/18/2018

Upon arrival unit icemaker in off position per the position of the bail arm. Put bail arm down and ice maker cycled and filled. Unit op test good ; Job Cmpltd,

We serviced a

WHIRLPOOL RANGE

Model WFG515S0ES1

Near Garrettsville, OH 44231

Robert A.

Job Details: 06/18/2018

Unit was converted to propane, now no burners will ignite, too much pressure, checked regulator, correct, still too much pressure, turned reg to off, no pressure change, needs regulator; ordrng 1 WPW10602001 (REGULATOR), schdld next appmnt for 6/21 THU !

We serviced a

JFC2290VEM7 Jenn Air

Model Refrigerator

Near Broadview Heights, OH 44147

Brian M

Job Details: 06/18/2018

Cc Fr is building frost in upper left hand corner Found small air leak coming in from left hand side Steamed gasket OP TEST OK Customer wants an estimate on replacing gasket if need be

We serviced a

KSC24C8EYY02 Kitchenaid

Model Refrigerator

Near Westlake, OH 44145

Corey L.

Job Details: 06/18/2018

Customer complaint light is blinking, and condensation on left wall in ff section, found door sagging hitting kick plate not sealing properly, quoted, adjusted doors even, cycled power to the unit, led light is bad on the top of ff section; ordrng 1 WPW10637153 (module 32.41),

We serviced a

KDPE234GPS0 Kitchenaid

Model Dishwasher

Near Westlake, OH 44145

Corey L.

Job Details: 06/18/2018

Customer complaint dishwasher is not shutting properly, found unit unlevel, quoted to level unit, leveled unit, op test good, ran diagnostics no codes found

We serviced a

WDF510PAYS6 Whirlpool

Model Dishwasher

Near Aurora, OH 44202

Holly Butcher

Job Details: 06/18/2018

CC that the unit is not draining. Found a piece of glass in the drain pump. Removed the glass. Started a normal cycle and a drain. Optest ok

We serviced a

WSF26C2EXF01 WHIRLPOOL

Model REFRIGERATOR

Near Fairview Park, OH 44126

Chad P.

Job Details: 06/18/2018

Found harness in door broken that goes to icemaker. Also lines from valve to door are cracked and leaking. Needs lines and door replaced.; ordrng 1 LW10371918 (dor-fip ms) and 1 WPW10238092 (LINE) and 1 WPW10279882 (LINE

We serviced a

WRX988SIBM03 WHIRLPOOL

Model REFRIGERATOR

Near Cleveland, OH 44107

Chad P.

Job Details: 06/18/2018

Replaced ice maker. Advised to allow 24-48 hrs for basket to fill. ; Job Cmpltd

We serviced a

ZDP484NGP1SS GE

Model RANGE

Near Cleveland, OH 44113

Chad P.

Job Details: 06/18/2018

Found ignitor for griddle getting hot but not hot enough to light the gas. Also, mod trans and led trans humming. Needs transformers replaced.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDEM00

Near Chesterland, OH 44026

Jeff M

Job Details: 06/18/2018

Installed new part unit op tested good. ; Job Cmpltd,

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHV00

Near Conneaut, OH 44030

Arthur V

Job Details: 06/18/2018

Found lights came back on after power was removed and reinstalled. Replaced led bd per service pointer. Op test good ; Job Cmpltd,

We serviced a

MAYTAG DRYER ELE

Model MEDC465HW0

Near Ashtabula, OH 44004

Arthur V

Job Details: 06/18/2018

, Found 220 v to all three terminals. Jumped out 110 side of dryer op test good. Unit started. Issue is with customer power supply Customer needs a qualified electrician to provide correct power to unit ; Job Cmpltd,

We serviced a

KITCHENAID RANGE

Model KSDB900ESS1

Near Kirtland, OH 44094

Robert A.

Job Details: 06/18/2018

, Found burner caps on wrong burners, corrected, cleaned burners, op test ok; Job compltd

We serviced a

DU1100XTPS6 Whirlpool

Model Dishwasher

Near Brecksville, OH 44141

Brian M

Job Details: 06/18/2018

Installed heater OP TEST OK

We serviced a

WDTA50SAHZ0 Whirlpool

Model Dishwasher

Near Broadview Heights, OH 44147

Brian M

Job Details: 06/18/2018

Cc unit does not drain Found drain pump damaged Replaced drain pump OP TEST OK ; Job Cmpltd

We serviced a

WDF530PAYB7 Whirlpool

Model Dishwasher

Near Cleveland, OH 44120

Corey L.

Job Details: 06/18/2018

Customer complaint dishwasher is dripping in the front, started normal wash cycle, no leaking observed, customer had a large bowl towards the front of the bottom rack, advised putting bowls towards the back, leveled the unit; Job Cmpltd

We serviced a

PAV2300AWW Whirlpool

Model Washer

Near Solon, OH 44139

Corina H

Job Details: 06/18/2018

CC that the agitator broke off. Found the spine is worn. Will need a new agitator base. Called SM to order the part. Cust is installing the part. ; ordrng 1 21001530 (base,agitator 6263)

Near Williamsfield, OH 44093

Arthur V

Job Details: 06/18/2018

MAYTAG WASHER MVWX655DW Found washplate insides worn. Needs washplate and screw ; ordrng 1 W10752187 (screw) and 1 W10902814 (WASH PLATE), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, schdld next appmnt for 6/21 THU

We serviced a

KITCHENAID 614-832-3820

Model WRV986FDEM00

Near Conneaut, OH 44030

Arthur V

Job Details: 06/18/2018

Replaced main bd. Ran diagnostics now fc and rc thermisters were reading pass instead of shorted Customer to monitor. Op test good took core for return ; Job Cmpltd,

We serviced a

ROPER WASHER

Model RTW4516FW2

Near Ashtabula, OH 44004

Arthur V

Job Details: 06/18/2018

Cust complaint unit not advancing past wash cycle. Hot water not connected. Ran diagnostics getting a f8e1 error code Long fill no fill error. Ran unit on normal wash regular and let cycle. Unit advanced thru wash to rinse. Then from rinse to spin. Unit op test good. Cleared previous error code and advised cust to get hot water connected as soon as possible could not duplicate issue ; Job Cmpltd, O-emld

We serviced a

GE WASHER

Model GHWS3605F0RR

Near Geneva, OH 44041

Gail V.

Job Details: 06/18/2018

Replaced rps module. Unit op test good. Motor spinning now. ; Job Cmpltd,

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS0

Near Reminderville, OH 44202

Robert A.

Job Details: 06/18/2018

Ff f1 codeRan diagnostics f1, control failure, per tech sheet, checked temp sensor, good, checked control connections, good, cleared code, unplugged unit, waited 1 min, plugged back in, set bake, unit reached temp, watched unit cycle, op test ok; Job Cmpltd,

We serviced a

MAYTAG DRYER

Model MDE9206AYW

Near Brimfield Township, OH 44240

Robert A.

Job Details: 06/15/2018

stalled motor, blower wheel and switch, op test ok; Job Cmpltd,

We serviced a

MAYTAG DRYER

Model MDE9206AYW

Near Brimfield Township, OH 44240

Robert A.

Job Details: 06/15/2018

Installed motor, blower wheel and switch, op test ok; Job Cmptd

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Brimfield Township, OH 44240

Robert A.

Job Details: 06/15/2018

Only recieved impeller, attempted to install, shaft damaged will no go on, stinn needs gearcase and hub, talked w/sm; ordrng 1 W10528947 (HUB) and 1 W11035751 (GEARCASE), schdld next appmnt for 6/21 THU ! [**]

We serviced a

WFW7590FW0 Whirlpool

Model Washer

Near Painesville, OH 44077

Brian M

Job Details: 06/15/2018

Removed shipping bolts OP TEST OK

We serviced a

WRF535SMBM00 Whirlpool

Model Refrigerator

Near University Heights, OH 44118

Corey L.

Job Details: 06/15/2018

Customer complaint of ice not being made, found ice maker arm up in the off position, turned on and cycle ice maker, ice maker cycled twice, emptied excess water, temp in frz was -5 to 3, advised customer to monitor ice production ; Job Cmpltd,

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ05

Near Rootstown Township, OH 44266

Robert A.

Job Details: 06/15/2018

Found auger turning, but not connecting with back of bin, needs binCust to install; ordrng 1 W11185686 (ICE BIN),

We serviced a

WHIRLPOOL REFRIGERATOR

Model KSRB25FHSS02

Near Solon, OH 44139

Robert A.

Job Details: 06/15/2018

Found evap fan bearing warn making noise, replaced, op test ok; used 1 12002744 (EVAP MOTOR8452) from stock, , Job compltd

We serviced a

WRF535SMBM00 Whirlpool

Model Refrigerator

Near University Heights, OH 44118

Corey L.

Job Details: 06/15/2018

We serviced a

WDT780SAEM1 Whirlpool

Model Dishwasher

Near Eaton Estates, OH 44044

Mac

Job Details: 06/15/2018

Found no water pressure from pump assembly. Replaced pump assembly from truck stock. Set down water mitigation mat.Tested dishwasher, working properly. ; used 1 WPW10605057 (PUMP AND MOTOR ASSY)

Near Middleburg Heights, OH 44130

Dan

Job Details: 06/15/2018

Whirlpool Refrigerator Customer complaint that unit is not cooling, fresh food section temperature at 38 degrees, freezer section temperature at 1 degrees, evaporator fan is running, condenser fan and compressor are running, found excessive frost built up on evaporator, defro

We serviced a

KITCHENAID RANGE

Model KEBC278KBS0

Near Solon, OH 44139

Robert A.

Job Details: 06/15/2018

Set both ovens for 350 convect bake, after 30 min took temps, recalibrated, temps good, op test ok; Job Cmpltd,

We serviced a

JENN-AIR COOK TOP

Model JGD8430ADB

Near Auburn Township, OH 44023

Robert A.

Job Details: 06/15/2018

Drilled out all screws, replaced all burner heads, ignitors and screws, installed glass top, op test ok; , Job Cmpltd,

We serviced a

WHIRLPOOL RANGE

Model WFE540H0ES1

Near Chagrin Falls, OH 44023

Robert A.

Job Details: 06/15/2018

Found hot light on, burners cold, reset connections on elements, light off, op test ok; Job Cmpltd,

We serviced a

WFG540H0EW1 Whirlpool

Model Range

Near Cleveland, OH 44128

Corey L.

Job Details: 06/15/2018

Installed new rf burner assembly, op test good;

We serviced a

WGD6200SW2 Whirlpool

Model Dryer

Near Gates Mills, OH 44040

Brian M

Job Details: 06/15/2018

Cc that unit will not tumble Found front of dryer pulled away from drum , drum was caught on something, tightened screws, free spun drum Ran test cycle OP TEST OK

We serviced a

GFSS6KEXCSS GE

Model Refrigerator

Near North Royalton, OH 44133

Dan

Job Details: 06/15/2018

Customer complaint that unit is not cooling, fresh food section temperature at 57 degrees, freezer section temperature at 15 degrees, good frost pattern on freezer section evaporator, freezer section evaporator fan is not running, compressor and condenser fan are running, display lights are flashing and reporting wrong temperatures, unit needs new control, customer does not want repair at this time ;

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Strongsville, OH 44149

Chad P.

Job Details: 06/15/2018

Found wash motor not running has power. Also sump is leaking. Needs sump asy replaced. ; ordrng 1 WPW10455268 (SUMP), schdld next appmnt for 7/2 MON !,

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS3

Near North Olmsted, OH 44070

Chad P.

Job Details: 06/15/2018

Found fr burner intermittent. Adjusted cap. Light better. Advised on power burners and air to fuel mixture and to turn the knob slowly for more consistent ignition. Op test ok. ; Job Cmpltd,

We serviced a

KITCHENAID REFRIGERATOR

Model KBFS22EWMS7

Near Strongsville, OH 44149

Chad P.

Job Details: 06/15/2018

Found duck bill failed. Removed and installed drain tube kit. Cleared ice and line. Op test ok. ; Job Cmpltd

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ00

Near Strongsville, OH 44149

Chad P.

Job Details: 06/15/2018

Replaced handles. Op test ok. ; Job Cmpltd,

We serviced a

KITCHENAID DISHWASHER

Model KUDE20FBBL0

Near North Royalton, OH 44133

Chad P.

Job Details: 06/15/2018

Installed stops and DIVERTER ran normal wash. Op test ok. ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock Job Cmpltd,

We serviced a

KITCHENAID DISHWASHER

Model KUDE20FBBL0

Near North Royalton, OH 44133

Chad P.

Job Details: 06/15/2018

Installed stops and DIVERTER ran normal wash. Op test ok. ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock Job Cmpltd,

We serviced a

WHIRLPOOL WASHER

Model WTW4800BQ0

Near Parma Heights, OH 44130

Chad P.

Job Details: 06/15/2018

Suspension checks good. Drive system checks good. Ran service mode and calibrations. Found fr foot slightly out of level. Corrected. Op test ok. ; Job Cmpltd,

We serviced a

MDB8959SFZ4 Maytag

Model Dishwasher

Near North Ridgeville, OH 44039

Mac

Job Details: 06/15/2018

Found door not closing all the way on the dishwasher. Installed right and left rails. Set down mitigation mat. Dishwasher is now operating properly.; Job Cmpltd

We serviced a

MAYTAG WASHER

Model MVWC565FW1

Near Brooklyn, OH 44144

Chad P.

Job Details: 06/15/2018

Found lid lock failed. Replaced latch assy. Op test ok. ; used 1 W10838613 (LATCH) from stock, Job Cmpltd,

We serviced a

GE WALL OVEN

Model ZDP486NDPSS

Near Bay Village, OH 44140

Brian B

Job Details: 06/15/2018

Unit is a 48 in slide in range. Neither Oven is working and both displays dead. Pulled unit out. 240v on terminal block. No power to display and controls. Found lower relay board under right oven is burned. Will give est , but customer Does not want us to repair. She will call GE. Paid sc.; , Job Cmpltd, saved tckt

We serviced a

KENMORE WASHER

Model 110.5072011

Near Avon Lake, OH 44012

Brian B

Job Details: 06/15/2018

CC that machine makes loud noises when running. Ran a drain and spin. No bearing noise. Ran diag, no codes. Ran auto test, all sounds are normal for this machine. Op test ok.

We serviced a

WHIRLPOOL DRYER

Model WED7500VW2

Near Avon Lake, OH 44012

Brian B

Job Details: 06/15/2018

Replaced thermal cutoffs. Ran test cycle. Op test ok.; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAHW1

Near Westlake, OH 44145

Brian B

Job Details: 06/15/2018

Replaced pre ID’d drain pump. Ran test cycle. Op test ok. Placed water mat. Sent pic.; Job Cmpltd,

We serviced a

JENN-AIR RANGE

Model JGC8536ADS

Near Westlake, OH 44145

Brian B

Job Details: 06/15/2018

Found LR and RF burner heads not sparking. Had to break burner screw heads off to remove. Will need 2 burner heads, 2 orifice holders, and 6 screws. Customer paid dep. office to order parts.; ordrng 2 74007735 (burner asy 5502)s and 2 74009553 (holder-orf 2803)s and 6 WP400021-1 (SCREW 6.31)s, used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 6/20 WED !,

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF736SDAM14

Near Willoughby Hills, OH 44092

Brian B

Job Details: 06/15/2018

Replaced ice maker. Cycled and filled. Op test ok.; Job Cmpltd,

We serviced a

NTW4516FW1 Amana

Model Washer

Near Chesterland, OH 44026

Brian M

Job Details: 06/15/2018

Cc that unit stops during wash cycle Ran diagnostics found error for long fill no fill Ran water test no hot water entering machine Needs water valve replaced Customer does not want to make choice right now

We serviced a

KDTE104ESS1 Whirlpool

Model Dishwasher

Near Munson Township, OH 44026

Corina H

Job Details: 06/15/2018

Replaced the pump and motor. Optest ok

We serviced a

NAV5800AWW Amana

Model Washer

Near North Ridgeville, OH 44039

Mac

Job Details: 06/15/2018

Transmission is leaking and part is not available

We serviced a

MVWC555DW0 Whirlpool

Model Washer

Near Cleveland, OH 44109

Corey L.

Job Details: 06/15/2018

Customer complaint washer making noise during fill, started normal cycle, unit filled with warm water, all sounds were normal, ran diagnostics no codes found, started manual test cycle for water valves, valves operating normally, found some change between wash plate and basket, cleared coins, ran calibration cycle for good measure ; Job Cmpltd,

We serviced a

DGHF2360PF2A Frigidaire

Model Refrigerator

Near North Royalton, OH 44133

Dan

Job Details: 06/15/2018

Customer complaint of frost build up in freezer section, door gaskets are in in good condition and sealing against cabinet, unable to duplicate the problem, unit is operating as designed

We serviced a

WDP370PAHB0 Whirlpool

Model Dishwasher

Near Cleveland, OH 44109

Corey L.

Job Details: 06/15/2018

Customer complaint dishwasher will not start a cycle when start is selected in a few seconds it starts blinking, found door was not closing easily and required a bit of force, adjusted lock mechanism and it shuts easily now; Job Cmpltd

We serviced a

WTW4616FW1 Whirlpool

Model Washer

Near Broadview Heights, OH 44147

Dan

Job Details: 06/15/2018

New control, op test good ; Job Cmpltd

We serviced a

REX5634KQ1 Roper

Model Dryer

Near Cleveland, OH 44135

Corey L.

Job Details: 06/15/2018

Customer complaint of dryer squeaking, started timed dry high heat, let run 20 min, pulley sounds a little loud, quoted to oil bearings and rollers, also to replace old style rubber slide tensioner arm; ordrng 1 WP691366 (pulley-idr),

We serviced a

NTW4516FW2 Amana

Model Washer

Near Oakwood Village, OH 44146

Corina H

Job Details: 06/15/2018

CC that the unit will not start. Unit will not turn on. Drain pump is humming and will not turn off. Will need a new control and drain pump. Called SM to order part. ; ordrng 1 W10919003 (pump-water) and 1 W11170317 (CONTROL )

We serviced a

MAV8551AWW Maytag

Model Washer

Near Pepper Pike, OH 44124

Brian M

Job Details: 06/15/2018

Cc that unit over fills and hot water does not work Ran test cycle found unit to fill past the recommended fill level setting Needs pressure switch replaced Found fill valve getting power but hot water does not enter Needs fill valve replaced Timer does not always shut off when knob is pulled water continues to enter after knob is pulled but stops when power is pulled Needs timer replaced ; ordrng 1 22004200 (pressure s) and 1 WP22004333 (water valv) and 1 WP22004380 (timer)

We serviced a

KRFF300ESS00 Kitchenaid

Model Refrigerator

Near Broadview Heights, OH 44147

Dan

Job Details: 06/15/2018

Customer complaint that right fresh food section door gasket is torn, confirmed, ordering door gasket; ordrng 1 WPW10460580 (gasket-fip)

We serviced a

WTW7040DW0 Whirlpool

Model Washer

Near Lorain, OH 44053

Mac

Job Details: 06/15/2018

Washer was not powering on. Found error for lost communication and for lost power. Washer is covered under service pointer W11042572 for a white residue kit. Office to order white residue kit.; ordrng 1 W11111456 (WHITE RESIDUE KIT)

We serviced a

GB2FHDXWS04 Whirlpool

Model Refrigerator

Near Garfield Heights, OH 44125

Corina H

Job Details: 06/15/2018

CC that the unit is not keeping temp. And the freezer is full of frost. The top shelf is close to the top of the cabinet. Advised cust to lower the shelf to have a gallon of milk fit on the shelf. Replaced the main control. Used control from t/s. Brought core back for return. Optest ok. No water hooked up to the unit. ; used 1 WPW10503278

We serviced a

WTW5000DW0 Whirlpool

Model Washer

Near Cleveland, OH 44135

Corey L.

Job Details: 06/15/2018

Customer complaint washer makes a weird noise changing cycles, ran diagnostics no codes found, found change under wash plate, cleared change, started quick wash unit sensed and filled, canceled, started drain and spin cycle, unit drain and spun, no abnormal sounds heard, unable to duplicate the problem;

We serviced a

WRT541SZDW00 Whirlpool

Model Refrigerator

Near Independence, OH 44131

Dan

Job Details: 06/15/2018

Customer complaint of frost build up freezer section, found fresh food section door not sealing at bottom left corner, found freezer section door gasket not sealing due to seal hitting hinge when closed, adjusted fresh food section door gasket, raised freezer section door with door shim, op test good

We serviced a

KRFF302ESS01 Kitchenaid

Model Refrigerator

Near Lakewood, OH 44107

Corey L.

Job Details: 06/15/2018

Replaced ice maker, op test good; Job Cmpltd

We serviced a

ATB1935HRW Amana

Model Refrigerator

Near Cleveland, OH 44105

Dan

Job Details: 06/15/2018

Customer complaint that unit is not cooling, cooling was turned off when tech arrived, turned cooling on, evaporator fan is running, condenser fan is running, compressor is not running, applied 120vac to compressor, compressor did not start, unit needs new compressor, customer does not want repair

We serviced a

WOD51ES4EB00 Whirlpool

Model Range

Near Amherst, OH 44001

Mac

Job Details: 06/15/2018

Found open fix thermostat. Office to order thermostat.; ordrng 1 W11034459 (thrmst-fix)

We serviced a

FFB02411NS0A Frigidaire

Model Dishwasher

Near Wickliffe, OH 44092

Brian M

Job Details: 06/15/2018

Cc that unit does not drain Found pump humming not draining AlSo restriction In drain tube Needs drain pump replaced Customer does not want to repair at this time

We serviced a

MRT118FFFH01 Maytag

Model Refrigerator

Near Shaker Heights, OH 44120

Dan

Job Details: 06/15/2018

ecovered refrigerant, installed compressor , evaporator,and filter drier, brought system into a 28” vacuum, watched 15 minutes, no change on gauges, recharged unit with 3.7oz of r134a, op test no good, found restriction in cap tube, called whirlpool techline spoke with tibor, unit is unrepairable

We serviced a

FGHD2465NF2A Frigidaire

Model Dishwasher

Near Euclid, OH 44123

Brian M

Job Details: 06/15/2018

Cc that unit stops washing and shows random wash times Customer has had the unit moved forward and repositioned into spot no longer sitting way under cabinet Could not get unit to go into test mode Ran test cycle during quick wash found unit to be stuck at 67 min on wash time watched for 10 min no change in time Needs control replaced ; ordrng 1 154886103 (board),

Near Cleveland, OH 44106

Corey L.

Job Details: 06/15/2018

We serviced a

WGD8000DW3 Whirlpool

Model Dryer

Near Lyndhurst, OH 44124

Corina H

Job Details: 06/15/2018

CC that the clothes are coming out wet at end of cycle. Checked outside vent, no airflow. Advised customer to have the vent cleaned out. Customer has plastic style vent advised the customer that it’s a potential fire hazard to replace with a semi rigid or rigid vent. Optest ok

We serviced a

AGR5330BAS3 Amana

Model Cooktop

Near Euclid, OH 44123

Brian M

Job Details: 06/15/2018

Cc showed popCc that clicking continues after burner lights Found unit to be working as normal, customer was not turning knob all the way past the ignite

We serviced a

KSGB900ESS2 Kitchenaid

Model Range

Near Willowick, OH 44095

Brian M

Job Details: 06/15/2018

Cc that unit lost power Found unit on and working Ran Diagnostics found error for stuck key Ran test bake up to 400 OP TEST OK

We serviced a

UDT555SAFP Whirlpool

Model Dishwasher

Near Cleveland, OH 44124

Corina H

Job Details: 06/15/2018

CC that the lt side of the dw is leaking. When opening the door is not at a 90* will need a new inner door and hinges.

We serviced a

KICU500XBL Kitchenaid

Model Cooktop

Near Mayfield Heights, OH 44124

Corina H

Job Details: 06/15/2018

CC that the glass top is cracked. Found a crack on the right hand of the cooktop. Will need a new glass cooktop. Called SM to order part. ; ordrng 1 WPW10328516 (cooktop)

We serviced a

GX2FHDXVQ00 Whirlpool

Model Refrigerator

Near Chardon Township, OH 44024

Brian M

Job Details: 06/15/2018

Found frost build up on evap Turned on forced defrost found heater turning on Installed another jazz board OP TEST OK ; used 1 WPW10503278

We serviced a

JMW2427WS02 Whirlpool

Model Wall Oven

Near Lakewood, OH 44107

Corey L.

Job Details: 06/15/2018

We serviced a

JVM3670BF06 GE

Model Microwave

Near Painesville Township, OH 44077

Corina H

Job Details: 06/15/2018

CC that the unit does not heat and the lights are burned out. Turned the unit on and the magnetron. And the lights are burned out.

We serviced a

TAWB600JQ0 Estate

Model Washer

Near North Madison, OH 44057

Dan

Job Details: 06/15/2018

Customer complaint that unit is not draining, found unit not spinning, found lid switch physically broken, unit needs new lid switch ; ordrng 1 3949247V (switch-plg 4630)

We serviced a

WTW7800XW3 Whirlpool

Model Washer

Near Cleveland, OH 44107

Dan

Job Details: 06/15/2018

Installed new bearing and hub, op test good, also noticed customer has plastic style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; Job Cmpltd

We serviced a

MMV4206FZ Maytag

Model Micro Oven

Near Olmsted Township, OH 44138

Mac

Job Details: 06/15/2018

Found microwave not operating, replaced door switches. Now operating properly.; Job Cmpltd,

We serviced a

106.51133210 Kenmore

Model Refrigerator

Near Olmsted Falls, OH 44138

Mac

Job Details: 06/15/2018

Compressor is not starting. Pulling around 3 amps. Compressor was very hot on arrival. No open windings. Compressor not starting with start device, needs compressor replaced. Customer has decided to not repair the refrigerator at this time

We serviced a

NED4655EW1 Amana

Model Dryer

Near Cleveland, OH 44111

Corey L.

Job Details: 06/14/2018

Customer complaint of a noise while operating, found tension pulley wore out, replaced with ts pulley, oiled rollers and pulley, op test good; used 1 691366 ([Alt for WP691366])

We serviced a

KRFC704FBS00 Kitchenaid

Model Refrigerator

Near Cleveland, OH 44111

Chad P.

Job Details: 06/14/2018

We serviced a

KITCHENAID WALL OVEN

Model KODE500ESS01

Near Concord Township, OH 44077

Jeff M

Job Details: 06/14/2018

Installed new part unit op tested good. The lower blower is making the noises ; ordrng 1 W10861504 (LOWER BLOWER), schdld next appmnt for Wed

We serviced a

WRS325SDHW00 Whirlpool

Model Refrigerator

Near Avon Lake, OH 44012

Brian B

Job Details: 06/14/2018

Machine still not defrosting. Called whirl Techline, 7722108558. Tech sheet on ser matters is not correct. Ohmed out evap thermister from main board , connector p8, 22k ohms, approx 0 deg. This seems correct. Brain is in user interface. Will need to order new user interface, main board and thermister to make sure machine is repaired on next visit. ; ordrng 1 W11174836 (MAIN BOARD) and 1 W11214887 (UI) and 1 WPW10383615 (THERMISTER)

We serviced a

MAYTAG WASHER

Model MVWB835DW0

Near Lakewood, OH 44107

Chad P.

Job Details: 06/14/2018

Found lid will not lock. Latch just keeps ticking non stop and unit giving f5e4 error code. Needs latch assy replaced. Cust asked to be placed on the cancelation list. ; ordrng 1 W10810403 (LATCH), schdld next

We serviced a

MVWB835DW0 Maytag

Model Washer

Near Lakewood, OH 44107

Chad P.

Job Details: 06/14/2018

Found lid will not lock. Latch just keeps ticking non stop and unit giving f5e4 error code. Needs latch assy replaced. Cust asked to be placed on the cancelation list. ; ordrng 1 W10810403 (LATCH)

We serviced a

WHIRLPOOL DRYER

Model WED49STBW

Near MENTOR ON THE, OH 44060

Gail V.

Job Details: 06/14/2018

The sound that the unit is making are all normal unit op tested good ; Job Cmpltd

We serviced a

NED4655EW1 Whirlpool

Model Dryer

Near Fairview Park, OH 44126

Corey L.

Job Details: 06/14/2018

Customer complaint dryer not heating, confirmed, unit is only getting 120v, advised customer to call an electrician to look at the outlet, customer also has foil style vent, these are fire hazards and should be replaced with a semi solid or solid rigid metal vent; Job Cmpltd,

We serviced a

IK8FXNGFDM00 Ikea

Model Refrigerator

Near Cleveland, OH 44113

Dan

Job Details: 06/14/2018

Customer complaint that unit does nothing, freezer section temperature at 64 degrees, fresh food section temperature at 68 degrees, evaporator fan is running, compressor and condenser fan are running, compressor amp draw at 0.4amps, no frost pattern on evaporator, tapped system,found in a 20” vacuum, added half charge, frost pattern improved, unit needs new compressor and evaporator ; ordrng 1 W10836706 (evaporator) and 1 WPW10507886 (compressor), used 1 TJ90BPV31 (BULLET PIERCING VALVE)

We serviced a

MGDB765FW0 Whirlpool

Model Dryer

Near North Olmsted, OH 44070

Mac

Job Details: 06/14/2018

Dryer not starting. Replaced cut off. All tested ok

We serviced a

KGCT365T Kitchenaid

Model Cooktop

Near Shaker Heights, OH 44122

Brian M

Job Details: 06/14/2018

Cc that unit clicks when one burner is on Found unit siliconed in place could not remove topFound that if you slightly pull up on the knobs the clicking stops Needs switches replaced Customer does not want repair

We serviced a

KDTE404DSS0 Kitchenaid

Model Dishwasher

Near Beachwood, OH 44122

Brian M

Job Details: 06/14/2018

Installed control and ui no good Called whirlpool Techline Had me ohm out fan motor was getting less than 31k ohms and to run a test cycle with it unplugged (worked )Fan was shorting out control Sr 7722231302Needs fan replaced ; ordrng 1 WPW10469574 (vent),

We serviced a

WMH31017FW0 Whirlpool

Model Microwave

Near Bay Village, OH 44140

Chad P.

Job Details: 06/14/2018

Installed motor and coupling. Poppping noise is reduced but still not gone. Ordered turn ring. Cust will install.

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