We serviced a
WHIRLPOOL WASHER
Model MHWZ600TW01
Near Auburn Township, OH 44023
Robert A.
Job Details: 10/19/2017
Installed drain hose, ran unit, op test ok; Job Cmpltd, saved tckt [SdLink
We serviced a
WHIRLPOOL WALL OVEN
Model RBD305PDB14
Near Avon, OH 44011
Brian B
Job Details: 10/19/2017
Replaced control. Tested oven.. optest ok.
We serviced a
AMANA DISHWASHER
Model ADB2200AWW
Near Lakewood, OH 44107
Brian B
Job Details: 10/19/2017
, Found start pad and display not working on panel. Reset ribbon. Still no display. 120 v to control . Will need new panel. Will give est. part is NLA. Machine cannot be repaired.
We serviced a
KITCHENAID DISHWASHER
Model KDTM504EPA2
Near Lakewood, OH 44107
Brian B
Job Details: 10/19/2017
Replaced valve. Still no water into machine. Disconnected water line from valve and placed in container. Opened shut off under sink. Water just dripping in. Failed shut off under sink. Customer will need qualified plumber to replace shut off under sink. Ran diag and cleared codes for low water. Added water . Machine checks ok.; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS322FDAW04
Near Ravenna, OH 44266
Robert A.
Job Details: 10/19/2017
Cust states that delivery guys did not seat the water line in the john guess fitting, they came back and corrected the problemChecked over unit, no leaks, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM13
Near Kent, OH 44240
Robert A.
Job Details: 10/19/2017
Found water tank frozen, air migrating through water line to i/m, sealed thawed tank, op test ok; Job Cmpltd,
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS00
Near Broadview Heights, OH 44147
Robert A.
Job Details: 10/19/2017
Recovered refrigerant, removed comp and drier, not enough tubing comming through cabinet going to drier, pulled some through, not enough to get lokring tool in to put on coupler, called wptl bruce, said soder in an extentionSr# 7720344390Installed comp and drier, pulled 28”vac w/pump, watched, charged 4.65 oz r134a, comp running, unit cooling, op test ok; used 1 TJAF1200 (ACC VALVE), 1 W10890075 (10.5/8 COUPLER), 1 W10890087 (8.5/8 COUPLER), 1 W10890102 (8/6COUPLET), 1 W10890117 (7/5 COUPLER), 1 W10890131 (5/4 COUPLER), and 1 W10891058 (5/5 COUPLER) from stock, Job Cmpltd,
We serviced a
WRF736SDAM14 WHIRLPOOL
Model REFRIGERATOR
Near North Royalton, OH 44133
Chad P.
Job Details: 10/19/2017
Found top of freezer door sweating. Seal checks good and mullion is not sweating or dripping. Top of door is cold to the touch. Appears door has developed a gap in the insulation. Needs door replaced. Also, mullions spring has failed and is not retracting properly and user must close it by hand. Needs mullion replaced also. Advised door will take some time to come in. If door arrvies and we have not been in touch to contact office for install appt. ; ordrng 1 LW10422791 (dor-fip ss) and 1 W10806457 (MULLION),
We serviced a
KEMS308SBL00 KITCHENAID
Model WALL OVEN
Near Broadview Heights, OH 44147
Chad P.
Job Details: 10/19/2017
Found bulb broken. Installed element. Bake now working correctly. ; ordrng 1 WPW10440740 (BULB)
We serviced a
AGR6303MFS0 AMANA
Model RANGE
Near Solon, OH 44139
Jeff M
Job Details: 10/19/2017
he unit is not igniting the spark module is not receiving 12 V DC on 10 J1-1 j1-2 the unit needs a new main control; ordrng 1 W10915633 (CONTROL),
We serviced a
WRS576FIDW01 WHIRLPOOL
Model REFRIGERATOR
Near Oakwood Village, OH 44146
Jeff M
Job Details: 10/19/2017
The water lines on this model run undr the unit right by the Condenser heating up the water in the lines unit tested good; Job Cmpltd
We serviced a
MDB7600AWQ WHIRLPOOL
Model DISHWASHER
Near Westlake, OH 44145
Paul H.
Job Details: 10/19/2017
Replaced wash motor and seal, ran unit, pressure sounds great, op test ok.; Job Cmpltd,
We serviced a
WRT111SFDB03 WHIRLPOOL
Model REFRIGERATOR
Near Avon Lake, OH 44012
Paul H.
Job Details: 10/19/2017
Frost buildup again, issue is with fan and harness, same as before, need to replace harness and fan, ordering; ordrng 1 W11164040 (HARNESS FAN) and 1 WPW10253821 (motor-evap)
We serviced a
KFIV29PCMS03 KITCHENAID
Model REFRIGERATOR
Near Painesville Township, OH 44077
Benjamin B.
Job Details: 10/19/2017
Found 3way valve needing reset putting back on just in case i need to go back cust is going to call me cell ; schdld next appmnt for 10/19 THU
We serviced a
GSH22JFXMWW GE
Model REFRIGERATOR
Near Euclid, OH 44123
Corina B
Job Details: 10/19/2017
Replaced the filter. Optest ng. Called GS showed him the filters are different. He called GE and he said the non GE filter may have damaged the filter head. Need to replace the filter head. ; ordrng 1 WR17X20862 (mwf manifold & tubes), schdld next appmnt for 10/27 FRI
We serviced a
WFW75HEFW0 WHIRLPOOL
Model WASHER
Near Cleveland, OH 44135
Dan H
Job Details: 10/19/2017
Customer complaint that is not draining, ran diagnostics no error codes found, ran test cycle, unit completed test cycle, drain pump is working, water drained, unit is operating as designed, also noticed customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; Job Cmpltd
We serviced a
PYE23PSDCSS GE
Model REFRIGERATOR
Near Avon Lake, OH 44012
Dan H
Job Details: 10/19/2017
Customer complaint of loud noise, noise is coming from fresh food section evaporator fan, found moisture build up on fresh food section evaporator fan, unit needs fresh food section evaporator fan kit per service bulletin ref06-16; ordrng 1 WR49X26666 (ff fan moisture kit), schdld next appmnt for 10/30 MON
We serviced a
WFW9500TC01 WHIRLPOOL
Model WASHER
Near Concord Township, OH 44077
Benjamin B.
Job Details: 10/19/2017
Installed pressure switch op test ok; Job Cmpltd
We serviced a
KDRP467KSS07 KITCHENAID
Model RANGE
Near Strongsville, OH 44136
Chad P.
Job Details: 10/19/2017
Confirmed inner door glass broken. Needs replaced. Cust home any time after one. If a route opens up she can be available with a 30 min cwow. ; ordrng 1 WP4449259
We serviced a
WDF520PADM7 WHIRLPOOL
Model DISHWASHER
Near Berea, OH 44017
Chad P.
Job Details: 10/19/2017
Found hot wire loose in junction box. Tightened. Ran normal wash and calibration. Op test ok. ; Job Cmpltd
We serviced a
MSF25D4MDM01 MAYTAG
Model REFRIGERATOR
Near Berea, OH 44017
Chad P.
Job Details: 10/19/2017
, Installed diffuser. Op test ok. ; Job Cmpltd,
We serviced a
FEF366ECC FRIGIDAIRE
Model RANGE
Near Brecksville, OH 44141
Jeff M
Job Details: 10/19/2017
The unit had a burnt wire on the right side of the bake ele. I repair the wire unit tested good;
We serviced a
WTW7300DW1 WHIRLPOOL
Model WASHER
Near Eastlake, OH 44095
Corina B
Job Details: 10/19/2017
CC that the unit will not turn on. Lid lock is on, cant get ms. Checked for voltage at the board 120v. The led light is not flashing. Removed the ui and the light on the main control, not flashing. Checked for DC at j18-3 j18-1 0dc. Will need a new main control. Called GS to order part. ; ordrng 1 W10812422 (cntrl-elec), schdld next appmnt for 10/26 THU
We serviced a
WRT311FZDM00 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44111
Dan H
Job Details: 10/19/2017
Customer complaint that fresh food section is not cooling, fresh food section temperature at 58 degrees, freezer section temperature at 2 degrees, found evaporator fan not running, evaporator fan is recieving 120vac, unit needs new evaporator fan motor; ordrng 1 WP2315539 (motor-evap), schdld next appmnt for 10/26 THU
We serviced a
MEDC215EW1 MAYTAG
Model DRYER
Near Bay Village, OH 44140
Dan H
Job Details: 10/19/2017
Customer complaint that unit is not starting, confirmed, unit is recieving correct power, found thermal fuse open, jumped out, unit started and heated, good air flow outside, installed new thermal fuse, op test good ; used 1 3392519 ([Alt for WP3392519) from stock, Job Cmpltd
We serviced a
MHW3505FW1 MAYTAG
Model WASHER
Near Mentor, OH 44060
Corina B
Job Details: 10/19/2017
Replaced the control panel. Optest ok. ; Job Cmpltd
We serviced a
WDT720PADH2 WHIRLPOOL
Model DISHWASHER
Near Jefferson, OH 44047
Benjamin B.
Job Details: 10/19/2017
Compliant unit not washing dishes dirty at the end of cycle and pod not disolving found washer motor seized replaced same op test ok.; used 1 WPW10605057 (PUMP AND MOTOR ASSY) from stock, Job Cmpltd
We serviced a
MVWB835DW1 MAYTAG
Model WASHER
Near Olmsted Falls, OH 44138
Chad P.
Job Details: 10/19/2017
Found several leds dimly lit. Control not responding. Unit will go into diagnostics but will not respond to commands after. F6f2 error code stord for lost communication between interface and control. Needs control and interface replaced at the same time. ; ordrng 1 W10861510 (CONSOLE) and 1 W11024149 (CONTROL),
We serviced a
KBFO42FTX03 WHIRLPOOL
Model REFRIGERATOR
Near Brecksville, OH 44141
Jeff M
Job Details: 10/19/2017
, Installed new parts unit tested good in the look up the door rails originally showed and parentheses two. So I assumed two rails were going to show up but only one did. Customer wants the other rail replaced also paid in full; ordrng 1 WP2320616 (RAIL)
We serviced a
WRT311FZDB00 WHIRLPOOL
Model REFRIGERATOR
Near Parma, OH 44134
Jeff M
Job Details: 10/19/2017
Relvl the unit so the doors would close. Unable to find a noise possibly disappeared b/c I leveled the unit; Job Cmpltd,
We serviced a
WDTA50SAHW0 WHIRLPOOL
Model DISHWASHER
Near Avon, OH 44011
Paul H.
Job Details: 10/19/2017
Replaced main board and sump and motor, ran a cycle, wash motor engaged, op test ok.; Job Cmpltd,
We serviced a
WMH32519FZ0 WHIRLPOOL
Model MICROWAVE
Near Avon, OH 44011
Paul H.
Job Details: 10/19/2017
Surface bulb has broken filament, explained to customer bulb is not under warranty, showed customer how to access, ordering bulb as one time courtesy, no return visit needed, customer will install; ordrng 1 8206232A (lamp 40 watt),
We serviced a
WHIRLPOOL DISHWASHER
Model DU930PWPB0
Near Cleveland Heights, OH 44118
Brian B
Job Details: 10/19/2017
CC of leaking and loud screeching noise when running. Found float built up with grease causing float to stick. Screeching noise coming from pump motor. Disassembled and cleaned float. Ran machine. Motor bearings have failed and pump seal leaking. Would need new motor/ pump assembly. Customer would like ins co to notify her about a cashout or replacement option.; ordrng 1 W10428167 (pump&motor 18799),
We serviced a
WRS325FDAM01 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44113
Dan H
Job Details: 10/19/2017
Installed new water line, op test good ; Job Cmpltd
We serviced a
PFSS5RKZHSS GE
Model REFRIGERATOR
Near Avon, OH 44011
Paul H.
Job Details: 10/19/2017
Replaced board and mullion, unit cycled on and began cooling, op test ok.; Job Cmpltd,
We serviced a
NTW4516FW WHIRLPOOL
Model WASHER
Near Dorset, OH 44032
Benjamin B.
Job Details: 10/19/2017
Installed all parts op test ok.ran on normal cycle and spon cycle; Job Cmpltd
We serviced a
WMH53520CS WHIRLPOOL
Model MICROWAVE
Near Mentor, OH 44060
Corina B
Job Details: 10/19/2017
Replaced the magnetron. Optest ok. ; Job Cmpltd
We serviced a
WRF757SDEM01 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland Heights, OH 44106
Dan H
Job Details: 10/19/2017
Customer complaint that left fresh food section door does not shut properly and causes condensation build up, leveled unit, op test good ; Job Cmpltd
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM02
Near South Euclid, OH 44121
Brian B
Job Details: 10/19/2017
CC that machine shut down, no cooling and no lights. This would indicate that machine lost power. Checked outlet. Open ground.. customer should have outlet repaired by qualified electrician and ground fault replaced with normal outlet.; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI6FARXXY08
Near Cleveland, OH 44121
Brian B
Job Details: 10/19/2017
Icemaker not making ice. 120v to i/m.. rake keeps rotating and does not stop, no output to valve.. will need new i/m. Will give est. customer will call whirl to see if they will supply new icemaker. Paid sc. good for 30 days. Do not order part.; Job Cmpltd,
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHI1817LWB
Near Cleveland Heights, OH 44121
Brian B
Job Details: 10/19/2017
Checked temps, 16 frz, 70 ff... found fan iced up and not running due to doors not closing properly. Used steamer to clear ice. Adjusted doors. Sirflow now good. Optest ok.
We serviced a
WHIRLPOOL VERTICAL FREEZER
Model WZF34X16DW01
Near Chester Township, OH 44026
Robert A.
Job Details: 10/19/2017
Tempedunit -3, unit cycled off, cheched over unit, door seal good, temp good, working as designed, checked svc matters, no pointers, op test ok; Job Cmpltd,
We serviced a
AFI2539ERM02 AMANA
Model REFRIGERATOR
Near North Ridgeville, OH 44039
Chad P.
Job Details: 10/19/2017
Installed bypass. Op test ok. ; Job Cmpltd,
We serviced a
ADB1300AFS1 AMANA
Model DISHWASHER
Near North Ridgeville, OH 44039
Chad P.
Job Details: 10/19/2017
Found friction sleeve broke. Replaced. Op test ok. ; Job Cmpltd,
We serviced a
WZF79R20DW00 WHIRLPOOL
Model FREEZER
Near Parma, OH 44130
Chad P.
Job Details: 10/19/2017
Unit set to minumim temp. Alarm is currently is not going off. Changed temps to make unit colder. Advised to monitor. Is issues return contact wpl back for service. ; Job Cmpltd,
We serviced a
WRF540CWBM01 WHIRLPOOL
Model REFRIGERATOR
Near Shaker Heights, OH 44122
Jeff M
Job Details: 10/19/2017
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
KRFF305ESS00 KITCHENAID
Model REFRIGERATOR
Near Highland Heights, OH 44143
Jeff M
Job Details: 10/19/2017
The set screw was loose. Unit op tested good ; Job Cmpltd
We serviced a
JEC8430ADB WHIRLPOOL
Model COOK TOP
Near Highland Heights, OH 44143
Jeff M
Job Details: 10/19/2017
The unit is operating as designed the elements heat up shut down on low heat up and stay on on high. Unit tested good; Job Cmpltd,
We serviced a
WRB322DMBB00 WHIRLPOOL
Model REFRIGERATOR
Near Lorain, OH 44052
Paul H.
Job Details: 10/19/2017
Compressor not starting, start device clicking, checked windings, good, used breakout box and watched amp draw, just under 1.5A, replaced start device from t/s, waited and checked temp in FC, almost a 20 degree drop in ten minutes, op test ok.; used 1 8201786 (STARTER) from stock, Job Cmpltd,
We serviced a
GB9FHDXWQ01 WHIRLPOOL
Model REFRIGERATOR
Near Oberlin, OH 44074
Paul H.
Job Details: 10/19/2017
Replaced FC door and gasket, good seal now, op test ok.; Job Cmpltd,
We serviced a
WRT311FZDB00 WHIRLPOOL
Model REFRIGERATOR
Near Edgewood, OH 44004
Benjamin B.
Job Details: 10/19/2017
Going to order door has to be an issue with foam in door ; ordrng 1 LW10599399 (dor-fip), schdld next appmnt for 10/27 FR
We serviced a
FAFW3577KW1 FRIGIDAIRE
Model WASHER
Near Geneva, OH 44041
Benjamin B.
Job Details: 10/19/2017
Installed main control interface op test ok; Job Cmpltd
We serviced a
WRV986FDEM01 WHIRLPOOL
Model REFRIGERATOR
Near Concord Township, OH 44077
Corina B
Job Details: 10/19/2017
Found the one connecter to the i/m was not connected. Connected the wires, ran step 57 then step 45. I/m cycled and filled with water. The fz gasket on the left side was not touching the frame of the fz. Removed the basket tracks are good. Steamed the gasket ok. Optest ok. ; Job Cmpltd
We serviced a
MVWC200XW MAYTAG
Model WASHER
Near Ashtabula, OH 44004
Jeff M
Job Details: 10/19/2017
The unit was in safe mode a off balanced code was president I clear the code recalibrated the machine unit tested good. Explain to the customer what not to do; Job Cmpltd
We serviced a
WRF989SDAH00 WHIRLPOOL
Model REFRIGERATOR
Near Kirtland, OH 44094
Dan H
Job Details: 10/19/2017
Customer complaint that unit is not cooling and frost build up, fresh food section temperature at 49 degrees, freezer section temperature at 24 degrees, ran test 4, good frost pattern on fresh food section evaporator, good frost pattern on freezer section evaporator, no leaks found in sealed system, found freezer section door gasket falling off, reinstalled door gasket, advised customer to monitor, if problem reoccurs unit will need new freezer section door gasket
We serviced a
WDT720PADM3 WHIRLPOOL
Model DISHWASHER
Near Madison, OH 44057
Benjamin B.
Job Details: 10/19/2017
Installed wheel op test ok; Job Cmpltd
We serviced a
NTW4516FW1 AMANA
Model WASHER
Near Conneaut, OH 44030
Benjamin B.
Job Details: 10/19/2017
Calibrated unit and ran on normal cycle. Couldnt find problem at this time; Job Cmpltd
We serviced a
DU800DWGX1 WHIRLPOOL
Model DISHWASHER
Near Mayfield Heights, OH 44124
Corina B
Job Details: 10/19/2017
Replaced the pump and motor. The one leg has cement around the leg, can not pull unit out. The one seal was leaking readjusted the seal. Would like second opinion on if the seal is leaking or not
We serviced a
WED5600XW0 WHIRLPOOL
Model DRYER
Near Eastlake, OH 44095
Dan H
Job Details: 10/19/2017
Customer complaint of loud noise, started normal dry cycle, no unusual noises heard, unit is operating as designed, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube
We serviced a
WRF767SDEM01 WHIRLPOOL
Model REFRIGERATOR
Near Wickliffe, OH 44092
Dan H
Job Details: 10/19/2017
Customer complaint that freezer section ice maker is not making ice, found bail arm in off position, turned ice maker on, op test good ; Job Cmpltd
We serviced a
JES9860CAS02 JENN-AIR
Model RANGE
Near Parma, OH 44129
Corina B
Job Details: 10/18/2017
CC that the back left burner is not working. The back burns relay is not turning on. Flipped the cartridges and the burner worked. Checked the switch has continuity on the red and purple and the black and purple. Will need a new relay. Called GS to order part; ordrng 1 WP8566493 (relay), schdld next appmnt for 10/26 THU
We serviced a
KRFC604FSS00 KITCHENAID
Model REFRIGERATOR
Near Cleveland Heights, OH 44121
Dan H
Job Details: 10/18/2017
Installed new control and fresh food section evaporator cover, op test good ; Job Cmpltd
We serviced a
MVWC555DW1 MAYTAG
Model WASHER
Near Pierpont, OH 44082
Benjamin B.
Job Details: 10/18/2017
Washer is goimg through cycle fine cust states unit used to lock right after it it was dome sensing. Unit is working as designed cust is very upset with unit also says it takes to long to fill they have a well with a pump cant change how fast unit fills both hot and cold water; Job Cmpltd
We serviced a
WFG505M0BS3 WHIRLPOOL
Model RANGE
Near North Royalton, OH 44133
Chad P.
Job Details: 10/18/2017
Found control not closing relay for bake or broil. Power checks good. Wiring checks good. Needs control replaced. ; ordrng 1 W11126814 (CONTROL),
We serviced a
WEE510S0FS0 WHIRLPOOL
Model COOK TOP
Near Chardon, OH 44024
Jeff M
Job Details: 10/18/2017
Installed new part unit op tested good ; Job Cmpltd
We serviced a
WRF535SMBM00 WHIRLPOOL
Model REFRIGERATOR
Near Munson Township, OH 44024
Jeff M
Job Details: 10/18/2017
The drain is fine . The unit has a gap in the freezer door seal allowing moisture to get through. I tried to manipulate the seal into place needs new seal; ordrng 1 W10571967 (gasket-fip)
We serviced a
GGG388LXS01 WHIRLPOOL
Model RANGE
Near Middleburg Heights, OH 44130
Chad P.
Job Details: 10/18/2017
Found valves seizing on manifold. Needs manifold replaced. Also, all knobs cracking. Needs knobs replaced also. ; ordrng 1 WPW10204706 (MANIFOLD) and 3 WPW10415450 (KNOB)s and 1 WPW10415451 (KNOB),
We serviced a
AER6303MFS0 AMANA
Model RANGE
Near Strongsville, OH 44136
Chad P.
Job Details: 10/18/2017
Found supports also broken. Needs supports also. ; ordrng 2 WPW10462912 (SUPPORT)s
We serviced a
WTW5000DW1 WHIRLPOOL
Model WASHER
Near Elyria, OH 44035
Paul H.
Job Details: 10/18/2017
Ran diagnostics, no stored errors, ran auto test, op test ok, cc not enough water on normal cycle, poor performance is a concern, ran a calibration cycle, water level seems a little low, no obstructions in pressure hose, ordering control; ordrng 1 W11116590 (CNTRL
We serviced a
JGRP436WP01 JENN-AIR
Model RANGE
Near Broadview Heights, OH 44147
Corina B
Job Details: 10/18/2017
CC that when there is a power outage the unit can take up to 48hrs to turn back on. When i arrived unit is working properly. Had the cust turn the unit off for 1 min. The ui turned back on. Burners work. Bake and broil light one first try. Had her turn the power off again. When turning power on the jenn air screen stayed on and would not go to the clock setting or ui would not response to any buttons that were pressed. Replaced the controls. Set the control to the correct program. Heated oven to 350*. Optest ok. ; Job Cmpltd
We serviced a
WMH31017FS0 WHIRLPOOL
Model MICROWAVE
Near Cleveland, OH 44102
Dan H
Job Details: 10/18/2017
Microwave door was not recieved, instead a control and user interface for a french door fridge was recieved, reordering door; ordrng 1 W10889332 (door/mw), schdld next appmnt for 10/26 THU
We serviced a
MVWB835DW1 MAYTAG
Model WASHER
Near Roaming Shores, OH 44085
Benjamin B.
Job Details: 10/18/2017
Found 120v to control unit will not start up totally dead need main control and interface; ordrng 1 W10861510 (console) and 1 W11024149 (cntrl-elec), schdld next appmnt for 10/26 THU
We serviced a
MVWX655DW1 MAYTAG
Model WASHER
Near Strongsville, OH 44136
Chad P.
Job Details: 10/18/2017
Found unit stored motor fault. Motor checks good. Cap checks good. Power checks good. Cleared fault and calibrated. Ran service test mode and drain spin. Unit is draining. Advised to use as normal. Op test ok. ; Job Cmpltd
We serviced a
KDFE104DBL4 KITCHENAID
Model DISHWASHER
Near Columbia Station, OH 44028
Chad P.
Job Details: 10/18/2017
Found drain pump pulsing loudly and not pumping water. Pump very hot. Replaced. Ran 3x. Op test ok. ; used 1 WPW10348269 (PUMP-DRAIN) from stock, Job Cmpltd,
We serviced a
KGCD807XSS KITCHENAID
Model COOK TOP
Near Chagrin Falls, OH 44022
Jeff M
Job Details: 10/18/2017
Customer is having an issue with the machine constantly sparking I explain to the customer most likely moisture got into the system and evaporated the machine is not sparking now. Unit op tested good ; Job Cmpltd,
We serviced a
PLGF390DCC FRIGIDAIRE
Model RANGE
Near Cleveland, OH 44139
Jeff M
Job Details: 10/18/2017
I phone the igniter was weak replace the igniter with truck stock unit tested good; used 1 12400035 (IGNITOR)
We serviced a
WRF993FIFM00 WHIRLPOOL
Model REFRIGERATOR
Near Solon, OH 44139
Jeff M
Job Details: 10/18/2017
Service Pointer - W11033419 fridge section evaporator is frosting over there is a service Pointer fixing this issue involving an evaporator cover a new control in the rear; ordrng 1 W10889841 (EVAP COVER) and 1 W11169503 (CONTROL )
We serviced a
MVWC416FW0 MAYTAG
Model WASHER
Near Elyria, OH 44035
Paul H.
Job Details: 10/18/2017
When I arrived I plugged the unit in, drain loop began, waited for timeout, discussed drain loop "flood mode" with customer, after timeout checked diagnostics, no errors, ran auto test, op test ok.; Job Cmpltd
We serviced a
WRT318FZDW02 WHIRLPOOL
Model REFRIGERATOR
Near Avon, OH 44011
Paul H.
Job Details: 10/18/2017
Unit fits pointer W10902061 for model number, serial is barely out of range, but symptoms fit, ordering control board; ordrng 1 W11039821 (CNTRL),
We serviced a
WFW75HEFW0 WHIRLPOOL
Model WASHER
Near Rome, OH 44085
Arthur V
Job Details: 10/18/2017
Unit is spiining and draining now but cust did save a load for me and and load did not spin out found service pointer for issue needs acu cust is not using to much detergent and loads are ok. Cust is going to remove dryer otherwise a 100.00 dollar charge will be needed to remove dryer.instucted cust to washer like materials; ordrng 1 W10920559 (cntrl-elec), schdld next appmnt for 10/25 WED
We serviced a
WRT311FZDW01 WHIRLPOOL
Model REFRIGERATOR
Near Westlake, OH 44145
Dan H
Job Details: 10/18/2017
Customer complaint that door falls open, adjusted rollers down as far as they go, door falls closed now, op test good ; Job Cmpltd
We serviced a
WSF26C3EXW01 WHIRLPOOL
Model REFRIGERATOR
Near Wickliffe, OH 44092
Benjamin B.
Job Details: 10/18/2017
Found door cam broken causing door to not close and also pop open .i damaged wire cover. Office to r/s; ordrng 1 W10632059 (cover-wire) and 1 WPW10247907 (bracket) and 1 WPW10248015 (cam-door)
We serviced a
WDT970SAHZ0 WHIRLPOOL
Model DISHWASHER
Near Brecksville, OH 44141
Corina B
Job Details: 10/18/2017
CC that there is water leaking underneath. The water is leaking at the waterline. Advised cust to have a plumber install a new water line. Water is not turned on from it leaking. Could not run unit. ; Job Cmpltd
We serviced a
KFCS22EVMS0 WHIRLPOOL
Model REFRIGERATOR
Near Avon Lake, OH 44012
Dan H
Job Details: 10/18/2017
Customer complaint that freezer section door gasket is not sealing, confirmed, unable to get freezer section door open, suspect evaporator drain tube clog, found fresh food section door seals torn, freezer section door seal looks good, unit needs new fresh food section door seals and to be defrosted, customer does not want repair of door seals at this time, customer will defrost unit and have us come back to continue diagnosis of freezer section door; ordrng 2 W10163997 (gasket-fip)schdld next appmnt for 10/25 WED
We serviced a
KBFO42FTX00 KITCHENAID
Model REFRIGERATOR
Near Avon Lake, OH 44012
Dan H
Job Details: 10/18/2017
Customer complaint of frost build up in freezer section, found freezer section door gasket not sealing at top and bottom left side corners, used heat to expand gasket and petroleum jelly to help gasket stick to cabinet, op test good; Job Cmpltd
We serviced a
WRF757SDEM01 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44123
Dan H
Job Details: 10/18/2017
Customer complaint that unit is not cooling properly, fresh food section temperature at 50 degrees, freezer section temperature at 14 degrees, found fresh food section evaporator frozen over, cleared ice and placed thermistor in correct position, op test good ; Job Cmpltd
We serviced a
KDTE404DBL0 KITCHENAID
Model DISHWASHER
Near Walton Hills, OH 44146
Corina B
Job Details: 10/18/2017
CC that the prowash light does not come on and there are bearings coming off of the rails. Found the prowash light does not light and the upper and bottom rack are broken. Will need a new ui and the rails for the top and bottom racks. Called GS to order parts. Per cust req r/s.; ordrng 1 W10822165 (track LT BOTTOM) and 1 W10822166 (track RT BOTTOM) and 1 W11048934 (UPPER LT RAIL) and 1 W11048936 (UPPER RT RAIL) and 1 WPW10537418 (panel-cntl), schdld next appmnt for 10/26 THU
We serviced a
WET3300XQ0 WHIRLPOOL
Model STACK W/D
Near Avon Lake, OH 44012
Paul H.
Job Details: 10/18/2017
Replaced pressure switches, should resolve issue, started a large cycle to check level, op test ok.; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,
We serviced a
NTW4705EW0 AMANA
Model WASHER
Near Lorain, OH 44052
Paul H.
Job Details: 10/18/2017
Unit continuosly locking, ran diag, f5e1 lid switch, f5e2 lid unlock, needs latch, replaced from t/s, tested, after test unit unlocked basket still spinning, checked errors, f7e1 basket speed sensor, replaced actuator from t/s, calibrated and tested again, op test ok.; used 1 W10838613 (LATCH), and 1 W10913953 (ACTUATOR) from stock, Job Cmpltd,
Near Lorain, OH 44053
Paul H.
Job Details: 10/18/2017
MRT311FFFH00 MAYTAG REFRIGERATORReplaced control board, unit cycled and operation seems normal, customer wants a longer warranty on part since manufacturer warranty just expired on unit, I explained she would need to discuss that with Whirlpool, did not want to sign anything
We serviced a
KRMF706ESS01 KITCHENAID
Model REFRIGERATOR
Near Brownhelm Township, OH 44001
Paul H.
Job Details: 10/18/2017
, Cleared and resolved defrost drain clog, op test ok.; Job Cmpltd,
We serviced a
MEDC215EW MAYTAG
Model DRYER
Near Warrensville Heights, OH 44128
Jeff M
Job Details: 10/18/2017
The unit is heating and the vent was clean. Customer is using the incorrect load cycles for the wash machine which could be causing them to be damp are going into the dryer unit tested good;
We serviced a
LSG7806AAE MAYTAG
Model DRYER
Near Willoughby, OH 44094
Benjamin B.
Job Details: 10/18/2017
Installed rollers vent outlet cover. Cleaned unit the best i could.unit not vent outside vents inside cust to call dryer vent wizard.op test ok.; Job Cmpltd
We serviced a
106.76932400 KENMORE
Model ICE MAKER
Near Beachwood, OH 44122
Jeff M
Job Details: 10/18/2017
The incorrect tubing was ordered. What part was actually needed was the tubing that comes out of the filter housing into the water line coming through the floor; ordrng 1 8201597 (tube-water),
We serviced a
KOCE500ESS05 KITCHENAID
Model MICROWAVE
Near Aurora, OH 44202
Corina B
Job Details: 10/18/2017
Replaced the part. Heated water. Optest ok. ; Job Cmpltd
We serviced a
JGSS05DEM4BB GE
Model RANGE
Near Mentor, OH 44060
Jeff M
Job Details: 10/18/2017
Customer was unsure if the unit was working properly she rarely ever uses it. I looked over the entire machine from the burners to the oven everything tested good the burners lit fast the oven let fast
We serviced a
WRT314TFDW00 WHIRLPOOL
Model REFRIGERATOR
Near Geneva Township, OH 44041
Jeff M
Job Details: 10/18/2017
The unit was cooling correctly when I got there the unit was not making any unusual noises unit tested good; Job Cmpltd,
We serviced a
GX2FHDXVQ07 WHIRLPOOL
Model REFRIGERATOR
Near North Ridgeville, OH 44039
Chad P.
Job Details: 10/18/2017
Found duck bill failed. Installed drain tube kit. Cleard line and ice. Op test ok. ; used 1 W10619951 (TUBE-DRAIN) from stock, Job Cmpltd
We serviced a
KRFF302EBL01 KITCHENAID
Model REFRIGERATOR
Near North Ridgeville, OH 44039
Chad P.
Job Details: 10/18/2017
No water to ice maker and water disp. No water to filter head. Saddle valve is very old. Advised to 4eplace. If issues continue please contact wpl back for service. ; Job Cmpltd,
We serviced a
WDT710PAYB6 WHIRLPOOL
Model DISHWASHER
Near North Ridgeville, OH 44039
Chad P.
Job Details: 10/18/2017
Found water getting around door seal. Alignment checks good. Needs door seal replaced. ; ordrng 1 WPW10524469