We serviced a
MFI2570FEZ03 MAYTAG
Model REFRIGERATOR
Near Broadview Heights, OH 44147
Chad P.
Job Details: 10/05/2017
Found mullion sweating. No option to turn on or off. Found connection on interface not fully seated. Plugged in and cyceld power. Op test ok. ; Job Cmpltd,
We serviced a
106.44553401 KENMORE
Model REFRIGERATOR
Near Brecksville, OH 44141
Chad P.
Job Details: 10/05/2017
Found unit running with all fans going but comp not running. Starter checks good. On power up comp started and unit started to cool. Likely frozen control. Advised to monitor. Op test ok.
We serviced a
JFD2589KES JENNAIRE
Model REFRIGERATOR
Near Broadview Heights, OH 44147
Chad P.
Job Details: 10/05/2017
Found units ice maker not hooked up to water but turned on. Cycled icemaker. Cust confirmed that was the noise they were hearing. Turned off ice maker and advised on its operation. Op test ok. ; Job Cmpltd,
We serviced a
MAV208DAWW WHIRLPOOL
Model WASHER
Near Olmsted Township, OH 44138
Paul H.
Job Details: 10/05/2017
Replaced timer, ran a quick cycle to test, op test ok.; Job Cmpltd,
We serviced a
WRF989SDAM00 WHIRLPOOL
Model REFRIGERATOR
Near Grafton, OH 44044
Paul H.
Job Details: 10/05/2017
, Replaced FC thermistor, unit kicked on and ported cooling to FC, op test ok; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,
We serviced a
WRT111SFDM03 WHIRLPOOL
Model REFRIGERATOR
Near Carlisle Township, OH 44050
Paul H.
Job Details: 10/05/2017
Installed washer and adjusted hinges, door is closing much better now, op test ok.; Job Cmpltd,
We serviced a
NTW4516FW1 AMANA
Model WASHER
Near Elyria, OH 44035
Paul H.
Job Details: 10/05/2017
Plugged unit in, drain loop proceeded, waited, while waiting customer stated that lights had flickered on unit, ran diagnostics, f9e1 long drain, f2e1 stuck key, f1e1 main control fault, cleared and tested, would not add water in test, needs main control; ordrng 1 W11124710 (CNTRL-ELEC),
We serviced a
KSRG22FKBL01 KITCHENAID
Model REFRIGERATOR
Near University Heights, OH 44118
Corina B
Job Details: 10/05/2017
CC that its not making ice. Removed the i/m 120v to the wire harness. 0v to the i/m. Jumped the i/m would not cycle. Opt eye is not turning on. Will need a new control for the opt eye. Cust does not want to repair
We serviced a
WDF520PADB7 WHIRLPOOL
Model DISHWASHER
Near Orwell, OH 44076
Benjamin B.
Job Details: 10/05/2017
Found unit leaking at drain house coupling whoever installed unit tighted clamp to tight causing hose to squash and hose to leak repaired op test ok; Job Cmpltd
We serviced a
WFW75HEFW0 WHIRLPOOL
Model WASHER
Near Orwell, OH 44076
Benjamin B.
Job Details: 10/05/2017
Found unit to be working as designed instructed cust on loading and cycles and detergent use ; Job Cmpltd
We serviced a
BG21V1W WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44120
Corina B
Job Details: 10/05/2017
CC that there is a gap on the bottom of the gasket not touching the frame. Used steamer to steam gasket out. Used a thin coat of vaseline around the gasket. Optest ok. ; Job Cmpltd
We serviced a
WFW92HEFC0 WHIRLPOOL
Model WASHER
Near North Ridgeville, OH 44039
Paul H.
Job Details: 10/05/2017
Ran diagnostics, f3e1 water level error, cleared and ran test, cc is noisy, sounds like issue with basket/tub, ; ordrng 1 W10901175 (TUB ASSY COMPLETE),
We serviced a
KUDP01FLSS3 KITCHENAID
Model DISHWASHER
Near Ashtabula, OH 44004
Jeff M
Job Details: 10/05/2017
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
MVWC555DW1 MAYTAG
Model WASHER
Near Pierpont, OH 44082
Jeff M
Job Details: 10/05/2017
Was unable to duplicate an issue with machine unit tested good there’s no broken parts; Job Cmpltd,
We serviced a
WRX735SDBM02 WHIRLPOOL
Model REFRIGERATOR
Near Garfield Heights, OH 44125
Chad P.
Job Details: 10/05/2017
Installed parts listed. Op test ok. ; Job Cmpltd,
We serviced a
MVWC200XW1 MAYTAG
Model WASHER
Near Ashtabula, OH 44004
Benjamin B.
Job Details: 10/05/2017
Ran unit on normal cycle could not duplicate problem at this time
We serviced a
WRF992FIFM00 WHIRLPOOL
Model REFRIGERATOR
Near Parma, OH 44134
Chad P.
Job Details: 10/05/2017
Found water not dispensing. Removed filter and tested again. Now working. Cust states that what they have to do to get water. Water pressure is high causing valve not to open. Needs chatter/pressure kit. Cust requests after 2 pm please. ; ordrng 1 WRF992FIFM00 (PRESSURE KIT),
We serviced a
KOSE507EBS02 KITCHENAID
Model RANGE
Near Cleveland, OH 44112
Corina B
Job Details: 10/05/2017
Replaced the control. Brought core back for return. Heated oven to 350*. Optest ok. ; Job Cmplt
We serviced a
WRT311FZDW00 WHIRLPOOL
Model REFRIGERATOR
Near Edgewood, OH 44004
Benjamin B.
Job Details: 10/05/2017
Found frost in frezzer air leak between caninet and liner repaired with silicone op test ok.; Job Cmpltd
We serviced a
WFG320M0BS3 WHIRLPOOL
Model RANGE
Near Euclid, OH 44123
Dan H
Job Details: 10/05/2017
Customer complaint of gas smell, no gas smelled, use leak detector, no leaks found, unit is operating as designed
We serviced a
MVWC565FW0 MAYTAG
Model WASHER
Near Ashtabula, OH 44004
Benjamin B.
Job Details: 10/05/2017
Ran unit on normal cycle found drain hose tomfar in stanpipe adjusted with zip tie unit is on normal cycle with a load im going to call cust to see how it does ; schdld next appmnt for 10/5 THU
We serviced a
WED7000DW1 WHIRLPOOL
Model DRYER
Near MENTOR ON THE, OH 44060
Corina B
Job Details: 10/05/2017
CC that the bottom of the door will not close all the way and making a loud noise.. Removed the door and bent the bottom back into place. Plugged unit in, no noise. Optest ok. ; Job Cmpltd
We serviced a
WTW8900BC0 WHIRLPOOL
Model WASHER
Near Wickliffe, OH 44092
Dan H
Job Details: 10/05/2017
Customer complaint that some buttons are not working on user interface, confirmed, unit needs new user interface(gry), ; ordrng 1 WPW10550335 (console), schdld next appmnt for 10/13 FRI
We serviced a
KDTE104ESS1 KITCHENAID
Model DISHWASHER
Near Madison Township, OH 44057
Benjamin B.
Job Details: 10/05/2017
Ran unit on normal cycle found filter very very dirty.instructed cust to clean see pics. Water going to unit is not hot enoigh cust is goimg to need a plumber to put tank under sink for dishwater. Water temps needs to be 125
We serviced a
WRS322FDAM01 WHIRLPOOL
Model REFRIGERATOR
Near Chardon Township, OH 44024
Benjamin B.
Job Details: 10/05/2017
Installed pan op test ok; Job Cmpltd
We serviced a
NED4655EW1 WHIRLPOOL
Model DRYER
Near Mentor, OH 44060
Corina B
Job Details: 10/05/2017
CC that the dryer keeps tripping the breaker. Checked the voltage at the terminal block, correct. The dryer was not attached to the vent when i walked in. Dryer is cycling on and off properly. Let the dryer run for 30 minutes and did not trip the breaker. The vent goes into a crawl space and has a foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube. Will also need to get a shutter for the outside vent, to not have animals get inside the vent. Optest ok. ; Job Cmpltd
We serviced a
WDT720PADM2 WHIRLPOOL
Model DISHWASHER
Near Cleveland, OH 44132
Corina B
Job Details: 10/05/2017
Replaced the drain pump. Found the drain hose is under the leg of the unit. Advised cust to reinstall dw with the drain hose not under the leg of the unit. Causing the drain hose to be crushed. Raised unit up, drain pump drained the water. Optest ok. Will need to pick control up for return. ; schdld next appmnt for 10/9 MON
We serviced a
KRFC704FPS00 KITCHENAID
Model REFRIGERATOR
Near Mayfield Heights, OH 44124
Dan H
Job Details: 10/05/2017
Installed new evaporator cover and control, op test good ; Job Cmpltd
We serviced a
GI7FVCXWB00 WHIRLPOOL
Model REFRIGERATOR
Near Painesville, OH 44077
Benjamin B.
Job Details: 10/05/2017
Installed facia heater, op test good
We serviced a
WHIRLPOOL REFRIGERATOR
Model GSF26C4EXS03
Near Perry, OH 44081
Benjamin B.
Job Details: 10/04/2017
Installed tubes op test ok.; Job Cmpltd
We serviced a
MVWB835DW1 MAYTAG
Model WASHER
Near Pepper Pike, OH 44124
Benjamin B.
Job Details: 10/04/2017
Unit dispensor drawer rail rusting cust dont have pop called bloom no answer she will lets us no ; ordrng 1 W10919352 (drawer) and 1 W11172234 (HOUSING )
We serviced a
KSGB900ESS1 KITCHENAID
Model RANGE
Near North Royalton, OH 44133
Chad P.
Job Details: 10/04/2017
Installed control panel and bezels. Op test ok. ; Job Cmpltd
We serviced a
WRS571CIDM01 WHIRLPOOL
Model REFRIGERATOR
Near Middleburg Heights, OH 44130
Chad P.
Job Details: 10/04/2017
Installed diffuser. Op test ok. ; Job Cmpltd,
We serviced a
WGD5000DW3 WHIRLPOOL
Model DRYER
Near Strongsville, OH 44149
Chad P.
Job Details: 10/04/2017
Ran unit on prefered dry cycle and let unit advance into wrinkle shield. Unit did function correctly through wrinkle shield. Advised cust how unit cycles through that setting. Op test ok. ; Job Cmpltd,
We serviced a
KFIS29PBMS00 KITCHENAID
Model REFRIGERATOR
Near North Olmsted, OH 44070
Chad P.
Job Details: 10/04/2017
Arrived to find unit at 0 in fz section and 43 in ff. Adjusted temp settings. Unit has no food in it. Ff evap air at 32f. Advised to load unit with non parishable items. Cooling should recover. Advised in a few days if cooling has not recovered please contact wpl back for service. ; Job Cmpltd,
We serviced a
JFX2897DRM02 JENNAIRE
Model REFRIGERATOR
Near Olmsted Falls, OH 44138
Chad P.
Job Details: 10/04/2017
Rmoved all drawers and defrosted unit. Installed door. Advised to please allow 24 hrs for normal cooling to resume. ; Job Cmpltd,
We serviced a
KUDS30FXSS5 KITCHENAID
Model DISHWASHER
Near Strongsville, OH 44149
Chad P.
Job Details: 10/04/2017
Arrived to find unit responding. Ran normal wash and drain 2x. Unable to duplicate. Advised to use as normal
We serviced a
KDTE104DSS0 KITCHENAID
Model DISHWASHER
Near North Royalton, OH 44133
Chad P.
Job Details: 10/04/2017
Found unit with standing water. Selected cancel drain. Pump running but unit not draining. Disposal has plug removed. Reinstalled drain line and hit cancel to drain again. Unit started to drain. Ran normal wash and drained again. Unit now draining. Possible blockage or stuck check valve. Op test ok. ;
We serviced a
MVWX655DW MAYTAG
Model WASHER
Near Pierpont, OH 44082
Jeff M
Job Details: 10/04/2017
The water valves are restricted from the well needs new set of water valves; ordrng 1 W11127357 (WATER VALVES)
We serviced a
WRX735SDBM02 WHIRLPOOL
Model REFRIGERATOR
Near North Ridgeville, OH 44039
Paul H.
Job Details: 10/04/2017
Items freezing in RC, thermistor is out of range, ordering kit, also damper seems to not be closing, ordering damper as well; ordrng 1 W10316760 (thermistor) and 1 WPW10196393 (control),
We serviced a
WCSR4170G5WW GE
Model WASHER
Near University Heights, OH 44118
Benjamin B.
Job Details: 10/04/2017
Ran unit on normal cycle found unit working ok at this time office to call to collect svc per las; Job Cmpltd
We serviced a
KDTE704DSS0 WHIRLPOOL
Model DISHWASHER
Near Cleveland, OH 44115
Corina B
Job Details: 10/04/2017
Cc that the unit will not drain and the ui turns off. Drained the water from the dw. Removed the drain pump found pieces of glass in the drian pump. Optest ok
We serviced a
KRSF505EWH00 KITCHENAID
Model REFRIGERATOR
Near Lyndhurst, OH 44124
Dan H
Job Details: 10/04/2017
Customer complaint of ice clumping together and of frost build up in fresh food section, ff tem at 43 degrees, freezer section temperature at 5 degrees, ice in bin is not clumpped together, ice chute door is sealing, fresh food section and freezer section door gaskets are sealing, unable to duplicate the problem, unit is operating as designed ; Job Cmpltd
We serviced a
WRF992FIFM00 WHIRLPOOL
Model REFRIGERATOR
Near North Ridgeville, OH 44039
Paul H.
Job Details: 10/04/2017
Replaced ice maker, ran test 97 to fill, op test ok.; Job Cmpltd,
We serviced a
WFG505M0BW0 WHIRLPOOL
Model RANGE
Near Andover Township, OH 44003
Jeff M
Job Details: 10/04/2017
Customer did not screw the lightbulb incorrectly unit tested good; Job Cmpltd
We serviced a
WRF555SDFZ01 WHIRLPOOL
Model REFRIGERATOR
Near Mentor, OH 44060
Jeff M
Job Details: 10/04/2017
Customer was unable to remove the ice bin. I show the customer the proper way to remove the ice bin. The unit op tested good ; Job Cmpltd
We serviced a
WDT720PADW3 WHIRLPOOL
Model DISHWASHER
Near Mentor, OH 44060
Jeff M
Job Details: 10/04/2017
The upper rack rails the clips came out to held the rails in place witch aloud the wheels fall off I reassembled the racks unit tested good; Job Cmpltd
We serviced a
KRFF305ESS00 WHIRLPOOL
Model REFRIGERATOR
Near Kirtland, OH 44094
Jeff M
Job Details: 10/04/2017
Installed new part unit op tested good ; Job Cmpltd
We serviced a
WRS322FNAM01 WHIRLPOOL
Model REFRIGERATOR
Near Andover, OH 44003
Jeff M
Job Details: 10/04/2017
The unit is not defrosting properly I tested the heating circuit it tested find the main control is not defrosting automatically needs new defrost control; ordrng 1 WPW10366605 (CONTROL),
We serviced a
WTW4950XW0 WHIRLPOOL
Model WASHER
Near Mentor, OH 44060
Jeff M
Job Details: 10/04/2017
The units tub ring is damaged. Needs new tub bring customer will call her insurance to make a claim instead of paying out-of-pocket to fix it.; ordrng 1 WPW10215146 (RING),
We serviced a
WRS322FDAW04 WHIRLPOOL
Model REFRIGERATOR
Near WILOUGHBY HLS, OH 44094
Jeff M
Job Details: 10/04/2017
, I found the air diffuser housing is broken it is allowing cold air to flow directly onto the temperature sensor. So the fridge is kicking on and off every five minutes because it’s having 0° air flow on the temperature sensor. it’s tricking the fridge to think that it’s to temperature. needs a new air diffuser for proper airflow; ordrng 1 WPW10151374 (Dampener)
We serviced a
WRF992FIFM00 WHIRLPOOL
Model REFRIGERATOR
Near Strongsville, OH 44149
Chad P.
Job Details: 10/04/2017
Found new evap cover assy that was installed is miswired. It is missing the violet wire connection for the valve. Need to reorder cover and inspect wiring before installing it. Cust is requesting that all the door be replaced do to the foam and plastic covering being exposed. This was previously reported to wpl tech line. G.s. To please review. Sticky says parts are being expedited. Tech did not reschedule as he is not sure when parts are arriving. Office to please contact cust for install appt. ; ordrng 1 W10889841 (COVER ASSY)
We serviced a
WTW8000BW0 WHIRLPOOL
Model WASHER
Near North Ridgeville, OH 44039
Paul H.
Job Details: 10/04/2017
Seal has failed, needs bearing kit, due to water in stator area, ordering a stator and RPS sensor as well; ordrng 1 W10435302 (bearing) and 1 WPW10178988 (sensor) and 1 WPW10419333 (stator),
We serviced a
WRB322DMBM00 WHIRLPOOL
Model REFRIGERATOR
Near Westlake, OH 44145
Paul H.
Job Details: 10/04/2017
Scratched door trying to remove old plug, need to replace door as well now; ordrng 1 13107554SQ (dor-fip ss) and 1 WP12246610 (plug-hndle)
We serviced a
WED8500DC3 WHIRLPOOL
Model DRYER
Near Westlake, OH 44145
Paul H.
Job Details: 10/04/2017
Ran diagnostics, f4e3 restricted airflow, f6e2 comm error, f4e4 L2 voltage error, ran test, voltages are good, airflow seems fine, customer stated UI was flickering, comm error seems to be main problem, ordering UI and board; ordrng 1 W10847565 (console) and 1 WPW10739349 (cntrl-elec),
We serviced a
WDTA50SAHW0 WHIRLPOOL
Model DISHWASHER
Near Avon, OH 44011
Paul H.
Job Details: 10/04/2017
Found wash motor not engaging, started a wash and observed power to wash motor, staying at 75V mostly and sporadically jumping to 118V, board will need replaced, being that motor has been receiving 75 volts consistently, would be best course of action to replace motor as well, although motor is t/s, board is not, ordering both; ordrng 1 W11087207 (CNTRL-ELEC) and 1 W11087376 (SUMP AND MOTOR),
We serviced a
NTW4516FW1 AMANA
Model WASHER
Near Warrensville Heights, OH 44128
Dan H
Job Details: 10/04/2017
Installed new basket, op test good ; Job Cmpltd
We serviced a
WRT318FZDW02 WHIRLPOOL
Model REFRIGERATOR
Near Maple Heights, OH 44137
Dan H
Job Details: 10/04/2017
Customer complaint of food freezing in fresh food section and ice melting in freezer section, fresh food section temperature at 43 degrees, freezer section temperature at 5 degrees, evaporator fan is running, good frost pattern, compressor and condenser fan are running, unable to duplicate the problem, unit is operating as designed ; Job Cmpltd
We serviced a
MVWB835DW1 MAYTAG
Model WASHER
Near North Ridgeville, OH 44039
Paul H.
Job Details: 10/04/2017
Replaced main control, calibrated and tested, op test ok.; Job Cmpltd,
We serviced a
JGC1536ADS JENNAIRE
Model COOK TOP
Near Avon, OH 44011
Paul H.
Job Details: 10/04/2017
Tried to light a burner and there was a pop and arc from under infinite switch, had four screw seized on burners, was able to pull two, one burner is completely holding up progress, explained that to go any further would require destroying that burner, which would require these parts regardless of what else is wrong:
We serviced a
MVWB835DW1 MAYTAG
Model WASHER
Near Lorain, OH 44053
Paul H.
Job Details: 10/04/2017
Replaced slider assembly, ran test 51, nice and quiet, op test ok.; Job Cmpltd,
We serviced a
ASD2575BRS01 AMANA
Model REFRIGERATOR
Near Garfield Heights, OH 44105
Corina B
Job Details: 10/04/2017
CC that the dispenser is not dispensing ice. Removed the ice bin and installed the bin. Dispenser is dispensing ice. Advised cust on how to install the ice bin. Optest ok. ; Job Cmpltd
We serviced a
MMV4205DS1 MAYTAG
Model MICROWAVE
Near Garfield Heights, OH 44125
Dan H
Job Details: 10/04/2017
Installed new bulb, op test good ; Job Cmpltd
We serviced a
WRF560SMYW04 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44128
Corina B
Job Details: 10/04/2017
CC that the unit is not cooling. When I arrived the cust had the ff doors open and was taking food out. Fz 10. Cust has the control on the lowest setting. Removed fz evap cover waited 10 min. Evap has a frost pattern. Replaced the thermistor from t/s in the ff. Optest ok. ; used 1 W10902214 (THERMISTOR) from stock, Job Cmpltd
We serviced a
NED4655EW1 WHIRLPOOL
Model DRYER
Near Elyria, OH 44035
Paul H.
Job Details: 10/04/2017
Start button has broken, knob and switch, also thermal cut out is open, t/s but ordering since I have to come back for switch; ordrng 1 WP3392519 (fuse-thrml) and 1 WPW10420741 (switch-pts) and 1 WPW10453948 (knob),
We serviced a
FFBD2406NB9B FRIGIDAIRE
Model DISHWASHER
Near Cleveland Heights, OH 44106
Benjamin B.
Job Details: 10/04/2017
Ran unit on normal cycle ; Job Cmpltd
We serviced a
MDB7749AWB2 MAYTAG
Model DISHWASHER
Near North Ridgeville, OH 44039
Paul H.
Job Details: 10/04/2017
Replaced UI, ran service test, op test ok;
We serviced a
FFFH20F2QWA FRIGIDAIRE
Model REFRIGERATOR
Near Elyria, OH 44035
Paul H.
Job Details: 10/04/2017
Unable to troubleshoot further due to condition unit is in, advised customer to clean well before we can trouble shoot; Job Cmpltd
We serviced a
FFHS2611LW0 JENN-AIR
Model REFRIGERATOR
Near Brook Park, OH 44142
Benjamin B.
Job Details: 10/04/2017
Found unit having leak or restiction also compressor is known to have issues need evap and compressor cust going to talk with husband
We serviced a
MVWX655DW1 WHIRLPOOL
Model WASHER
Near Lorain, OH 44055
Paul H.
Job Details: 10/04/2017
Unit is not level, causing unit to get off balance, adjusted and tested, op test ok.; Job Cmpltd,
We serviced a
WRX735SDBM00 WHIRLPOOL
Model REFRIGERATOR
Near Lorain, OH 44053
Paul H.
Job Details: 10/04/2017
Evacuated system, replaced compressor and drier, pulled system to a 30" vacuum for 15 minutes, held, charged system with 5.25 oz of R-134A, pressure good, sealed system, op test ok.; Job Cmpltd,
We serviced a
KSRP25FNSS00 WHIRLPOOL
Model REFRIGERATOR
Near Parma, OH 44134
Dan H
Job Details: 10/04/2017
Customer complaint that unit is not cooling properly, fresh food section temperature at 51 degrees, freezer section temperature at 37 degrees, found evaporator fan not running, evaporator fan is recieving 120vac, unit needs new evaporator fan motor, customer does not want repair at this time; ordrng 1 WP2315549 (motor-evap 127.21)
We serviced a
JDS9860BDS JENNAIRE
Model RANGE
Near Amherst, OH 44001
Paul H.
Job Details: 10/04/2017
Replaced door gasket that customer had ordered, issue with downdraft not coming on, checked downdraft windings from main control, green connector, 1-3 and 1-4 both open, checked connector behind unit, not connected, corrected, tested down draft, op test ok
We serviced a
FGHS2631PF4A FRIGIDAIRE
Model REFRIGERATOR
Near Amherst, OH 44001
Paul H.
Job Details: 10/04/2017
Stated filter indication came on in 9 weeks, checked valve, valve is inline quarter turn, checked pressure at dispenser, good, no indication of poor water quality, I believe issue is meter related, there is no flow meter on the schematics or diagrams, main control has a faulty timimg circuit for indicator, further more, there are pads not functioning on UI, ordering both; ordrng 1 242058232 (user interface) and 1 5304497976 (board-main power),
We serviced a
KOSE500ESS01 KITCHENAID
Model RANGE
Near Brownhelm Township, OH 44001
Paul H.
Job Details: 10/04/2017
Found control fuse open, replaced from t/s, powered up and tested, op test ok.; used 1 WPW10545255 (FUSE-THRML) from stock, Job Cmpltd
We serviced a
MDB7749AWW2 MAYTAG
Model DISHWASHER
Near LaGrange, OH 44050
Paul H.
Job Details: 10/04/2017
UI non responsive, verified connections, ribbon cable appears fine, power to main control is good, needs UI,
We serviced a
NGD4655EW2 AMANA
Model DRYER
Near LaGrange, OH 44050
Paul H.
Job Details: 10/04/2017
Found roller warped, causing drum to travel back and forth, replaced rollers from t/s, tested, op test ok.; used 1 349241T (ROLLER KIT) from stock, Job Cmpltd,
We serviced a
MVWB850YW0 MAYTAG
Model WASHER
Near Amherst, OH 44001
Paul H.
Job Details: 10/04/2017
Ran diagnostics, no error codes, auto test proceeded normally, checked under unit, water is dripping down front of tub, this is from tub ring not sealing properly, also found indication of water running on inside front center of cabinet, have seen this before, is caused by valve log failing to regulate water pressure to dispensers, needs valve log and tub ring,
We serviced a
WTW5000DW1 WHIRLPOOL
Model LAUNDRY CENTER
Near Lorain, OH 44055
Paul H.
Job Details: 10/04/2017
Ran diagnostics, no errors, ran auto test, no hot water, checked supply, source good, valve is jammed, replaced from t/s, tested again, op test ok.; used 1 W11038711 (VALVE) from stock, Job Cmpltd,
We serviced a
WTW6600SW1 WHIRLPOOL
Model WASHER
Near Avon Lake, OH 44012
Paul H.
Job Details: 10/04/2017
Suspension has way too much play in it, causing loads to get off balance, quoted: suspension W10820048
We serviced a
RTW4516FW1 WHIRLPOOL
Model WASHER
Near Berea, OH 44017
Chad P.
Job Details: 10/04/2017
Found drain line on ground. Corrected. Op test ok. ; Job Cmpltd,
We serviced a
WFE770H0FZ WHIRLPOOL
Model RANGE
Near WILOUGHBY HLS, OH 44094
Benjamin B.
Job Details: 10/04/2017
Found error when bake or broil is selected oven probe at 1089 bake element at 18 broil at 23 error code is this function is unavailbe resets connects at board op test ng need main comtrol ; ordrng 1 W10871200 (cntrl-elec), schdld next appmnt for 10/11 WED
We serviced a
KDTE704DSS0 KITCHENAID
Model DISHWASHER
Near Kirtland, OH 44094
Benjamin B.
Job Details: 10/04/2017
Found drain going through floor then into trap with no airbrake spoke with fb cant go through floor unless standpipe is put behind unit and must have airbrake. Or use a y adapter and connect unit under sink. When i removed bottom kick plate to check unit for leaks cust told me to keep panel off see pics for drain install issue; Job Cmpltd
We serviced a
WFG715H0EH0 WHIRLPOOL
Model RANGE
Near Chester Township, OH 44026
Benjamin B.
Job Details: 10/04/2017
Customer states unit keeps heating even when oven is off. Preheated oven to 350 found unit temps at 360. Canceled oven burner shut off. Unit working as designed ; Job Cmpltd
We serviced a
KUCS03FTSS3 KITCHENAID
Model COMPACTOR
Near Broadview Heights, OH 44147
Dan H
Job Details: 10/04/2017
Installed new wire harness, op test good
We serviced a
CVEX4100B20 JENN-AIR
Model COOK TOP
Near Cleveland, OH 44106
Corina B
Job Details: 10/04/2017
Replaced the inf switch. Optest no gd. Checked the terminal block 1-3 240v 2-4 120v. Called FB had me check the switches for continuity, good. Pulled the wires from the left rear burner and found l2 wire is burnt. I dont have the correct wires on the truck. Will need a need harness. Called GS to order part, wire harness is not available. Brought jumper wire back for JR to make one, per GS.; schdld next appmnt for 10/11 WED
We serviced a
WB92238677 FRIGIDAIRE
Model FREEZER
Near Cleveland, OH 44120
Corina B
Job Details: 10/04/2017
Replaced the control. Brought core back for return. Optest ok. ; Job Cmpltd
We serviced a
EI24ID30QW0A ELECTROLUX
Model DISHWASHER
Near Aurora, OH 44202
Dan H
Job Details: 10/04/2017
Customer complaint that soap dispenser is not opening, found control not sending power, unit needs new control and dispenser; ordrng 1 117492630 (control assembly) and 1 A00130309 (dispenser), schdld next appmnt for 10/11 WED
We serviced a
JES8850CAB01 JENN-AIR
Model RANGE
Near Bedford Heights, OH 44146
Dan H
Job Details: 10/04/2017
Installed new cooktop, op test good
We serviced a
WRF540CWBB01 WHIRLPOOL
Model REFRIGERATOR
Near Mentor, OH 44060
Corina B
Job Details: 10/04/2017
Replaced the main board and the jazz board. The jazz board would be flashing PE and 000 would not program. Used old jazz board to have unit run. Will need to reorder the jazz board. Brought cores back for return. Called GS to order part. ; ordrng 1 WPW10677146 (cntrl-elec), schdld next appmnt for 10/11 WED
We serviced a
KRFF507ESS01 KITCHENAID
Model REFRIGERATOR
Near Munson Township, OH 44024
Dan H
Job Details: 10/04/2017
Installed new control, fresh food section evaporator fan, and freezer section evaporator fan, op test good ; Job Cmpltd
We serviced a
KOCE500ESS01 KITCHENAID
Model MICRO OVEN
Near Westlake, OH 44145
Paul H.
Job Details: 10/03/2017
CC is a couple of streaks in side door from moisture that occured when she was drying tomatoes, door panel is vented on sides to keep outer panel from heating up, explained it is normal on this unit for humidity to condensate in between panels when in use, should be less prevalent in lower humidity making operations, also concerned that with the oven venting to the bottom, the heat has loosened the glue holding a cabinet trim panel below the unit.; Job Cmpltd
We serviced a
WDT750SAHB0 WHIRLPOOL
Model DISHWASHER
Near North Madison, OH 44057
Benjamin B.
Job Details: 10/03/2017
Cust complaint unit making gridimg noise and dispesor not opening. Ran unit on normal cycle. Found water was never turned on when it was installed turned water on op test ok.; Job Cmpltd
We serviced a
JED8430ADB JENN-AIR
Model COOK TOP
Near Novelty, OH 44072
Dan H
Job Details: 10/03/2017
Installed new infinite switch, element was not needed, op test good ; Job Cmpltd
We serviced a
WRX988SIBM03 WHIRLPOOL
Model REFRIGERATOR
Near Mentor, OH 44060
Corina B
Job Details: 10/03/2017
CC that there is a delay in the lights coming on, lost cooling. The unit was unplugged for a few hrs and then plugged back in, working now. Leveled the ff door. Ff 40 fz 4. Ran diag, everything passed. Running as designed. ; Job Cmpltd
We serviced a
ADB1400AGS1 AMANA
Model DISHWASHER
Near Strongsville, OH 44149
Chad P.
Job Details: 10/03/2017
Found unit on with the start resume key flashing. This is a power failure indication. Tech touched cord to unit at outlet under sink and unit turned off and back on. Duplicated this several times. Outlet is failing. Tech advised to replaced the outlet and cord to unit as cord is very old. Unit op tests ok. ; Job Cmpltd
We serviced a
KSCS25INSS01 KITCHENAID
Model REFRIGERATOR
Near Cleveland, OH 44110
Corina B
Job Details: 10/03/2017
CC that the unit is not cooling. Fz 77 ff 78. Removed evap cover, no frost. Used a piercing valve from t/s -10 vacuum. added freon to the unit and there is a crack on the suction line, where the freon is leaking out. Will need a new compressor. Cust does not want to repair
We serviced a
ZISS360DMDS GE
Model REFRIGERATOR
Near Moreland Hills, OH 44022
Dan H
Job Details: 10/03/2017
Customer complaint of frost build up in freezer section, confirmed, found ice chute door not closing, found ice door solenoid not working, solenoid is receiving power, unit needs new ice door solenoid; ordrng 1 WR62X10055 (solenoid asm)
We serviced a
MGDB835DW3 WHIRLPOOL
Model DRYER
Near Bainbridge Township, OH 44023
Jeff M
Job Details: 10/03/2017
The thermal cut off is open. The unit needs a new fuse; ordrng 1 WP8573713 (CUT OFF FUSE),
We serviced a
MFX2676FRZ00 MAYTAG
Model REFRIGERATOR
Near Solon, OH 44139
Jeff M
Job Details: 10/03/2017
, Installed new part unit op tested good. Customer is also having an issue with the large lower shelf it will not sit on the pegs that hold the shelf in place. I called Whirlpool Tech line explain to them that the cabinet is wider so the shelf is not being supported properly or the front of the shelf since it's 33 inches wide at the top of the fridge it's 32 3/4 inches wide. Techline recommended to order a new shelf; ordrng 1 W10788104 (SELF),