Service History 1195 | Freds Appliance

We serviced a

MVWC6ESWW1 MAYTAG

Model WASHER

Near Maple Heights, OH 44137

Corey L.

Job Details: 03/09/2018

Customer complaint unit is not draining, tech could not duplicate the problem, intermittent drain and spin could be lid switch failing, customer declined repair; Job Cmpltd

We serviced a

MVWB300WQ1 MAYTAG

Model WASHER

Near Maple Heights, OH 44137

Corey L.

Job Details: 03/09/2018

Called techline, techline suggested the shaft may not be allowing basket to float, replaced bearing kit, ran normal cycle, unit filled, advanced to wash, agitated, opened all dispenser valves, continued to agitate, drain and spun, op test good; used 1 W10435302 (BEARING) from stock, Job Cmpltd,

We serviced a

363.9550417 KENMORE

Model REFRIGERATOR

Near Cleveland, OH 44119

Corina B

Job Details: 03/09/2018

Replaced the parts listed. Optest ok. ; Job Cmpltd

We serviced a

NTW4516FW1 AMANA

Model WASHER

Near Painesville, OH 44077

Corina B

Job Details: 03/09/2018

CC that the unit only gives hot water on heavy. Ran diag, TEST #5: Temperature Thermistor, is good. Started a normal cycle with hot water, Luke warm. Ran a delicate and a heavy cycle, hot water came threw. Called t/l JK file # 7721463095. Said unit is running as designed. Optest ok. Customer would not sign the pvr, not happy with machine ; Job Cmpltd

We serviced a

WFE320M0AS0 WHIRLPOOL

Model RANGE

Near Painesville, OH 44077

Corina B

Job Details: 03/09/2018

CC that the back burner has an error code when turning on. Ran diag error code f2 shorted key. To replace the main control. Called SM to order part ; ordrng 1 W11032182 (CONTROL), schdld next appmnt for 3/19 MON !

We serviced a

MRT118FFFM01 MAYTAG

Model REFRIGERATOR

Near Fairview Park, OH 44126

Dan

Job Details: 03/09/2018

Customer complaint that unit is not cooling, fresh food section temperature at 65 degrees, freezer section temperature at 65 degrees, evaporator fan is running, no frost pattern on evaporator, condenser fan and compressor are running, tapped the system, found in a 20” vacuum, added half charge, frost pattern improved, unit needs new evaporator and compressor ; ordrng 1 W10836706 (evaporator) and 1 W11092625 (compressor), used 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock, schdld next appmnt for 3/23 FRI

We serviced a

ADG7005AWW ADMRIAL

Model DRYER

Near Cleveland, OH 44111

Dan

Job Details: 03/09/2018

Customer complaint of squeaking noise, found roller worn out, unit needs new rollers and idler pulley, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; ordrng 2 WP37001042 (support )s and 1 WP37001287 (bracket), schdld next appmnt for 3/15 THU

We serviced a

WTW7000DW0 WHIRLPOOL

Model WASHER

Near North Royalton, OH 44133

Chad P.

Job Details: 03/09/2018

Arrived to find damage to box and GEARCASE. Need to reorder. Cust requests set date for return. ; ordrng 1 W10811956 (GEARCASE), schdld next appmnt for 3/23 FRI

We serviced a

KDFE104DSS5 KITCHENAID

Model DISHWASHER

Near Parma Heights, OH 44130

Chad P.

Job Details: 03/09/2018

onfirmed debris in sprayers. Wash motor and filters check okay. Needs sprayers replaced. Please schedule for last call of the day. ; ordrng 1 W11101428 (SPRAYER, LOWER) and 1 WPW10448645 (SPRAYER, UPPER), schdld next appmnt for 3/16 FRI

We serviced a

MVWB765FW1 WHIRLPOOL

Model WASHER

Near Strongsville, OH 44136

Chad P.

Job Details: 03/09/2018

Found intelliflow that is supplying water to unit is timing out and shutting water off to unit. Unit stored long fill no fill fault. Cleared faults and advised on intelliflow. Op test ok. ; Job Cmpltd,

We serviced a

G16FARXXYOZ07 WHIRLPOOL

Model REFRIGERATOR

Near Parma Heights, OH 44130

Chad P.

Job Details: 03/09/2018

Found duck bill failed. Installed drain tube kit. Cleared line and ice. Op test ok. ; used 1 W10619951 (TUBE-DRAIN) from stock, Job Cmpltd

We serviced a

WTW5000DW1 WHIRLPOOL

Model WASHER

Near Brook Park, OH 44142

Chad P.

Job Details: 03/09/2018

Found unit is suds lock. Advised how to unlock by pressing and holding start cancel button unit pump turns off and unit will resume normal op. Op test ok. ; Job Cmpltd

We serviced a

WTW4816FW2 WHIRLPOOL

Model WASHER

Near Concord Township, OH 44077

Corina B

Job Details: 03/09/2018

CC the the unit will not turn on. Found the drain pump was running, cancelled the cycle out. Ran a calibration. Ram a normal load filled and washed. Advised cust to use only 1-2 tablespoons of detergent. 6-8 bath towels equals a full load. Optest ok; Job Cmpltd,

We serviced a

KDRP467KSS0 KITCHENAID

Model RANGE

Near Madison, OH 44057

Jeff M

Job Details: 03/08/2018

Bake element is fried at the connector wire needs replaced bake element needs replaced main control is not sending power to bake or broil.; ordrng 1 9760770 (elmnt-bake) and 1 WP4452163 (LENSE) and 1 WP4452164 (LIGHT) and 1 WP8300795 (CONTROL ) schdld next appmnt for 3/13 TUE

We serviced a

WFC7500VW2 WHIRLPOOL

Model WASHER

Near Chardon, OH 44024

Robert A.

Job Details: 03/08/2018

Installed drain pump, ran diognastic cycle, op test ok; Job Cmpltd

We serviced a

KBFS22EWMS7 KITCHENAID

Model REFRIGERATOR

Near Mayfield Heights, OH 44124

Corey L.

Job Details: 03/08/2018

Customer complaint unit is leaking on bottom of freezer, confirmed ice on freezer floor and evap drain pan, found drain tube clogged with lint and or fur, replaced drain tube, steamed out ice, drain line now clear; Job Cmpltd

We serviced a

AGR6303MFB0 AMANA

Model RANGE

Near Cleveland, OH 44114

Corina B

Job Details: 03/08/2018

CC that the oven will not get to 350*. Found the control is on Celsius and not Fahrenheit. Change the setting. Heated oven to 350. Advised cust to wait 10-15 minutes after the buzzer goes off to insert the food. Optest ok. ; Job Cmpltd

We serviced a

MGS5752BDB WHIRLPOOL

Model COOK TOP

Near Parma, OH 44134

Corina B

Job Details: 03/08/2018

Cust does not want to repair. Job Cmpltd

We serviced a

RGD4516FW0 ROPER

Model DRYER

Near Parma, OH 44129

Corina B

Job Details: 03/08/2018

CC that clothes do not come out dry. Checked outside vent, good. Checked the timer continuity for the time dry, auto did not have continuity. Will need a timer and coils. Called SM to order parts.; ordrng 1 W10328463 (coil-valve) and 1 W10857611 (timer), schdld next appmnt for 3/15 THU

We serviced a

MVWB835DW0 WASHER

Model MAYTAG

Near Avon Lake, OH 44012

Brian B

Job Details: 03/08/2018

Machine leaving white streaks on clothes. Ran calibration and auto test. No codes, all functions working. Checked water hardness. 120 ppm. Advised customer on soap usage, cycles and other factors including running a cleaner through machine. Called whirl TL to document call, Mitch, 7721459307. He said that they have an updated control that adds an extra rinse. Office to order part. Will r/s.; ordrng 1 W11111453 (CONTROL), schdld next appmnt for 3/14 WED

We serviced a

MIR8890AS0 MAYTAG

Model RANGE

Near Avon, OH 44011

Brian B

Job Details: 03/08/2018

Replaced bake element. Heated oven to 350. Op test ok.; Job Cmpltd

We serviced a

MGDC215EW2 MAYTAG

Model DRYER

Near Avon Lake, OH 44012

Brian B

Job Details: 03/08/2018

Dryer not drying clothes. Found wet lint and water logging up vent. Customer has metal foil vent attached. Advised Cust that this is a fire hazard and must use rigid or semi rigid metal venting. Dryer checks ok; Job Cmpltd

We serviced a

KDTM354ESS WHIRLPOOL

Model DISHWASHER

Near Valley View, OH 44125

Chad P.

Job Details: 03/08/2018

Adjusted feet to properly align the door. Ran test wash, Op test ok ; Job Cmplt

We serviced a

MVWX655DW1 MAYTAG

Model WASHER

Near Parma, OH 44134

Chad P.

Job Details: 03/08/2018

Replaced control board, Op test ok, found dispenser holding water not draining out. Office to order part. Do not need to return customer Said he can install it ; ordrng 1 W11127356 (DRAWER)

We serviced a

AFD2535DEB WHIRLPOOL

Model REFRIGERATOR

Near Middleburg Heights, OH 44130

Chad P.

Job Details: 03/08/2018

Found compressor seized. Hard start failed. Needs compressor replaced. Cust will be replacing unit. Office to not order parts unless contacted

We serviced a

WFW75HEFW0 WHIRLPOOL

Model WASHER

Near Berea, OH 44017

Chad P.

Job Details: 03/08/2018

Cc that unit is not spinning out. Ran diagnostics. No stored faults. Ran service test mode. No faults. Ran unit with load. Op test no good. Found unit will not reach high speed spin. Unit stayed at 11 min for several minutes the. Went to 1 and canceled the spin cycle. Drive system checks and suspension checks good. Needs control replaced. ; ordrng 1 W11201274 (CONTROL ), schdld next appmnt for 3/14 WED

We serviced a

MEDB855DC4 MAYTAG

Model DRYER

Near North Ridgeville, OH 44039

Macaulay G.

Job Details: 03/08/2018

Could hear noise while dryer is running. Found blower wheel cracked. Office to order blower wheel.; ordrng 1 WP697772 (wheel), schdld next appmnt for 3/14 WED

We serviced a

KMHS120ESS4 KITCHENAID

Model MICROWAVE

Near North Olmsted, OH 44070

Macaulay G.

Job Details: 03/08/2018

Replaced harness,open door and close,heat up a cup of water,opt test good ; Job Cmpltd

We serviced a

WRF535SWHZ00 WHIRLPOOL

Model REFRIGERATOR

Near Lorain, OH 44055

Macaulay G.

Job Details: 03/08/2018

Icemaker not making ice. This is due to low water pressure to inlet valve. Customer has a self piercing valve. Advised to have quarter inch valve installed.; Job Cmpltd

We serviced a

MVWX655DW1 MAYTAG

Model WASHER

Near Lorain, OH 44055

Macaulay G.

Job Details: 03/08/2018

Replaced valves and housing. Tested ok. ; Job Cmpltd

We serviced a

KRMF706ESS01 KITCHENAID

Model REFRIGERATOR

Near Westlake, OH 44145

Dan

Job Details: 03/08/2018

, Installed new auger motor, shaft, and ice bin, op test good ; Job Cmpltd

We serviced a

MDE6000AYW MAYTAG

Model DRYER

Near Cleveland, OH 44135

Dan

Job Details: 03/08/2018

Customer complaint of loud noise, confirmed, noise is coming from idler pulley, ordering idler pulley and rollers, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; ordrng 1 WP6-3700340 (bearing) and 2 12001541 (bearing & roller asy)s, schdld next appmnt for 3/14 WED

We serviced a

JJW8630DDS WHIRLPOOL

Model WALL OVEN

Near Westlake, OH 44145

Dan

Job Details: 03/08/2018

Customer complaint that several buttons on control panel are not working, model/serial tag is worn off, unable to get numbers off of it, got model number off of pop, unit needs new user interface, part is no longer available

We serviced a

WDF320PADS3 WHIRLPOOL

Model DISHWASHER

Near North Olmsted, OH 44070

Dan

Job Details: 03/08/2018

Customer complaint that unit is leaking, found unit leaking from heater mount, heater bolt is damaged, heater is broken, unit needs new heater and bolts; ordrng 1 W10518394 (heater), schdld next appmnt for 3/14 WED

We serviced a

FPUH17D7KF1 FRIGIDAIRE

Model FREEZER

Near Perry Township, OH 44057

Chad P.

Job Details: 03/08/2018

The unit is not cooling. I took the back cover off evaporator only had frost on the top. The unit has no heat transfer the compressor is drawling only .3 ordrng 1 297414900 (evaporator) and 1 5304478809 (compressor), schdld next appmnt for 3/14 WED

We serviced a

WRS322FDAM04 WHIRLPOOL

Model REFRIGERATOR

Near Mentor, OH 44060

Jeff M

Job Details: 03/08/2018

nstalled the new parts at work for a few minutes and then the main light control failed at the same spot as the old on I took a picture of the new and old bored you can see at r 15 in r 17 they both turned out. Reorder part; ordrng 1 WPW10515058 (LIGHT), schdld next appmnt for 3/14 WED

We serviced a

CG31400ADW CROSLEY

Model RANGE

Near Geneva Township, OH 44041

Arthur V

Job Details: 03/08/2018

Found bake ignitor open. Replaced with truck stock. Op test good. ; used 1 12400035 (IGNITOR) from stock, Job Cmpltd

We serviced a

ATF6700FS1 FRIGIDIARE

Model WASHER

Near Madison, OH 44057

Arthur V

Job Details: 03/08/2018

Tested unit not getting any motor function. Customer basement flooded and when he tried the washer he heard a couple of electrical pops and unit motor not running. Checked motor. Checks good. Needs motor control bd at a minimum Advised this bd may not be the only issue considering some wiring was soaked in water. Part needed is 1-134743500. Customer does not want repaired

We serviced a

KDTE304DSS0 KITCHENAID

Model DISHWASHER

Near Auburn Township, OH 44023

Robert A.

Job Details: 03/08/2018

Ran diognastics, ng unit shut off, found owi sensor shorted, harness corroded, disconnected from control, ran diognastic cycle, good, needs sensor and harnessNote unit is not grounded, needs 3wire plug installed; ordrng 1 W10911101 (HARNESS) and 1 WPW10705575 (SENSOR), schdld next appmnt for 3/14 WED

We serviced a

KODE500EBL02 KITCHENAID

Model RANGE

Near Aurora, OH 44202

Robert A.

Job Details: 03/08/2018

Cleaned oven door glass, op test ok; Job Cmpltd

We serviced a

KDFE104DWH5 KITCHENAID

Model DISHWASHER

Near Avon Lake, OH 44012

Brian B

Job Details: 03/08/2018

Machine not draining. Found plug not removed from disposal. Removed plug, ran test cycle, op test ok.; Job Cmpltd

We serviced a

MVWB765FW0 MAYTAG

Model WASHER

Near East Cleveland, OH 44112

Corey L.

Job Details: 03/08/2018

Customer complaint unit is not operating, started normal cycle, unit powered down about 20 seconds into cycle, ran diagnostics found f5e2 lid lock fault, control sending correct power, unit needs lid lock assembly ; ordrng 1 W10810403 (lid lock assy), schdld next appmnt for 3/13 TUE

We serviced a

WRX735SDHZ00 WHIRLPOOL

Model REFRIGERATOR

Near Cleveland, OH 44108

Corey L.

Job Details: 03/08/2018

Customer complaint unit is leaking in ff section, found water leaking pass the water filter itself dripping down back right corner into freezer section through air vent, steamed block of ice at air vent, replaced water filter with truck stock surplus, found water line to fridge was badly kinked, nylon braided hose, customer also says the unit never made ice, jumped IM, nothing unit needs new ice maker; ordrng 1 W10300024 (icemaker), schdld next appmnt for 3/13 TUE

We serviced a

110.76677600 KENMORE

Model DRYER

Near Parma, OH 44129

Corina B

Job Details: 03/08/2018

CC that the unit caught on fire. Found the terminal block was melted. Will need a new terminal block. Advised cust to get the cord. customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube. ; ordrng 1 279320 (terminal block), schdld next appmnt for 3/15 THU

We serviced a

MVWC565FW0 MAYTAG

Model WASHER

Near Parma, OH 44129

Corina B

Job Details: 03/08/2018

CC that the unit does not complete a cycle. Ran diag no codes. Ran a auto test an calibration. Ran a normal load and a bulky/sheet both advanced to wash and a drain and spin with towels. Advised cust to use 1-2 tablespoons of detergent. 6-8 bath towels equals a full load. Optest ok. ; Job Cmpltd,

We serviced a

JS48PPDBDA JENN-AIR

Model REFRIGERATOR

Near Westlake, OH 44145

Dan

Job Details: 03/08/2018

Customer complaint that unit is not cooling, found no lights on, nothing is running, found 120vac to power supply board, found fuse blown on main control, unit needs new control and power supply board, ; ordrng 1 WP67001360 (supply- po) and 1 WP67006853 (cntrl-elec), schdld next appmnt for 3/14 WED

We serviced a

KMHC319EBS2 KITCHENAID

Model MICROWAVE

Near Rocky River, OH 44116

Dan

Job Details: 03/08/2018

Installed new mounting nut, op test good ; Job Cmpltd

We serviced a

KUDC10IXWH4 WHIRLPOOL

Model DISHWASHER

Near Avon, OH 44011

Brian B

Job Details: 03/08/2018

Found start light light blinking and panel not responding. Held control lock pad for 3 sec and then was able to cancel cycle. Ran diag and test cycle. All functions normal. Advised customer on control lock. Op test ok

We serviced a

MVWB835DW1 MAYTAG

Model WASHER

Near Westlake, OH 44145

Brian B

Job Details: 03/08/2018

Cc rust in dispenser housing. Found too is not rusted, but dispenser rail is rusted. Removed and cleaned dispenser housing. Will need new dispenser. Customer can install. No return visit.; ordrng 1 W10919352 (DISPENSER )

We serviced a

SVE47600B WHIRLPOOL

Model RANGE

Near Strongsville, OH 44149

Chad P.

Job Details: 03/08/2018

Replaced bake element, OP test ok ; Job Cmpltd,

We serviced a

MVWB765FW1 MAYTAG

Model WASHER

Near Strongsville, OH 44136

Chad P.

Job Details: 03/08/2018

Found suspension broken. Needs replaced. No other faults found. ; ordrng 1 W11130359 (SUSPENSION ), schdld next appmnt for 3/14 WED

We serviced a

ASD2575BRS01 AMANA

Model REFRIGERATOR

Near Elyria, OH 44035

Macaulay G.

Job Details: 03/08/2018

Inlet valve is cracked and leaking. Office to order inlet valve.; ordrng 1 WPW10179146 (valve-inlt), schdld next appmnt for 3/14 WED

We serviced a

FGHS2655PF5A FRIGIDAIRE

Model REFRIGERATOR

Near North Ridgeville, OH 44039

Macaulay G.

Job Details: 03/08/2018

Filter base is not latching when filter is put in. Office to order filter base.; ordrng 1 242009601 (base-water filter),

We serviced a

KEMS308SSS05 KITCHENAID

Model MICROWAVE

Near North Ridgeville, OH 44039

Macaulay G.

Job Details: 03/08/2018

Appliance manager board needs replaced.f6e0 error for lost communication,possible to be other boards. Shipping on this order will also be used for job# 305937. Office to order appliance manager board.; ordrng 1 WPW10119143 (cntrl-elec), schdld next appmnt for 3/15 THU

We serviced a

WRF736SDAM13 WHIRLPOOL

Model REFRIGERATOR

Near Eastlake, OH 44095

Jeff M

Job Details: 03/08/2018

Installed new part unit op tested good ; Job Cmpltd

We serviced a

MVWB765FW1 MAYTAG

Model WASHER

Near Euclid, OH 44132

Jeff M

Job Details: 03/08/2018

Customer was concerned about how much water the unit was filling with unfortunately explain to them that the washer is designed to fill with as much water as it’s sensing in the drum unit tested good; Job Cmpltd

We serviced a

WDF760SADB2 WHIRLPOOL

Model DISHWASHER

Near Cleveland, OH 44119

Jeff M

Job Details: 03/08/2018

The unit is not lvl and the sump is leaking out of the motor. The unit needs a door seal, sump, and relvl; ordrng 1 W10300924V (SEAL) and 1 WPW10671942 (SUMP), schdld next appmnt for 3/14 WED

We serviced a

MDB4949SDH3 MAYTAG

Model DISHWASHER

Near Chardon, OH 44024

Arthur V

Job Details: 03/08/2018

Replaced main control. Op test good. Took core for return ; Job Cmpltd

We serviced a

KFIV29PCMS00 WHIRLPOOL

Model REFRIGERATOR

Near Seven Hills, OH 44131

Corina B

Job Details: 03/08/2018

CC that the fz is not cooling. Ff 37 fz 32. Service pointer W10666205C, Special project S71233 to replace the evap in the ff. Ran test 5 compressor is load when running. Called SM to order parts. ; ordrng 1 W10276644 (compressor) and 1 W10917531 (FF EVAP) and 1 WPW10143759 (drier-uv), schdld next appmnt for 3/15 THU

We serviced a

WDF760SADB2 WHIRLPOOL

Model DISHWASHER

Near Cleveland, OH 44119

Jeff M

Job Details: 03/08/2018

The unit is not lvl and the sump is leaking out of the motor. The unit needs a door seal, sump, and relvl; ordrng 1 W10300924V (SEAL) and 1 WPW10671942 (SUMP), schdld next appmnt for 3/14 WED

We serviced a

KRFC704FBS00 KITCHENAID

Model REFRIGERATOR

Near Aurora, OH 44202

Robert A.

Job Details: 03/08/2018

Sm sending partsCalled cust; schdld next appmnt for 3/13 TUE

We serviced a

MVWX655DW1 WHIRLPOOL

Model WASHER

Near Cleveland, OH 44139

Robert A.

Job Details: 03/08/2018

Ran diognastics, no codes, floor not level, leveled unit, ran spin, good, op test ok; Job Cmpltd

We serviced a

MVWB766FW0 WHIRLPOOL

Model WASHER

Near Independence, OH 44131

Corina B

Job Details: 03/08/2018

CC that the unit is leaking. Found the hot water hose is leaking. Replaced the hose from t/s. Optest ok; used 1 WP89503 (HOSE) Job Cmpltd

We serviced a

KDTM404ESS3 KITCHENDAID

Model DISHWASHER

Near Parma, OH 44130

Chad P.

Job Details: 03/08/2018

Installed parts listed. Ran normal wash and observed for leaking. Op test ok. ; Job Cmpltd

We serviced a

JMW2430WW00 JENN-AIR

Model MICRO/OVEN COMBO

Near Solon, OH 44139

Robert A.

Job Details: 03/08/2018

Installed inverter, found end of new mag, see pic, need to reorder mag; ordrng 1 W11098747 (MAG), schdld next appmnt for 3/14 WED

We serviced a

KRMF706EBS01 KITCHENAID

Model REFRIGERATOR

Near North Ridgeville, OH 44039

Brian B

Job Details: 03/08/2018

, Machine not cooling and can smell oil. Ran diag. All fans working. Ran step 4, compressor and valve. No cooling from either coil. Ff evap is coated but can smell oil. Called TL for disassembly procedure as tech could not get Center divider out. He said doors and horizontal rail must be removed. Will need comp and ff evap as system is flat. Office to order parts. Allow 5 hrs for return visit.; ordrng 1 W10832994 (COMPRESSOR ) and 1 W11116006 (EVAPORATOR ) and 2 WPW10143759 (DRIER)s, schdld next appmnt for 3/14 WED

We serviced a

NED4655EW1 AMANA

Model DRYER

Near Rocky River, OH 44116

Dan

Job Details: 03/08/2018

Customer complaint that unit is not heating or shutting off, found power supply to unit is missing a line, advised customer that they need an electrician to correct power supply, unit is operating as designed ; Job Cmpltd

We serviced a

MEDX655DW1 MAYTAG

Model DRYER

Near Grafton Township, OH 44044

Macaulay G.

Job Details: 03/08/2018

Dryer heating correctly,checking heat air flow to outside vent,there’s 20 foot long of venting ,air flow to outside is not as strong explain customer,; Job Cmpltd,

We serviced a

MGD5500FC0 MAYTAG

Model DRYER

Near Highland Heights, OH 44143

Jeff M

Job Details: 03/08/2018

Installed new part unit op tested good ; Job Cmpltd

We serviced a

WRF555SDFZ02 WHIRLPOOL

Model REFRIGERATOR

Near Brooklyn Heights, OH 44131

Corina B

Job Details: 03/08/2018

CC that the fz door does not shut and water is leaking on the floor. Found the evap fan is not running, evap fan was covered in ice. the drain hole was blocked. Steamed drain hole out. Checked the evap fan, 0volts went to the control vt/WH to rd/bl 0 volts. Will need a new control and evap fan. Called SM to order parts. ; ordrng 1 W11035752 (CONTROL) and 1 WPW10276647 (motor-evap), schdld next appmnt for 3/12 MON

We serviced a

NTW4516FW2 WHIRLPOOL

Model WASHER

Near Cleveland, OH 44128

Robert A.

Job Details: 03/08/2018

Leveled unit, Ran diognastics, no codes, tested lock, good, ran recal cycle, good, ran drain and spin, op test ok; Job Cmpltd

We serviced a

WRF540CWHV00 WHIRLPOOL

Model REFRIGERATOR

Near Novelty, OH 44072

Robert A.

Job Details: 03/08/2018

Found frz door not sealing, corrected, op test ok; Job Cmpltd

We serviced a

CAW8350EW1 CROSLEY

Model WASHER

Near Jefferson, OH 44047

Arthur V

Job Details: 03/08/2018

Found water valve faulty. Customer has a well )Replaced with truck stock. Recalibrated. Op test good ; used 1 W11038711 (VALVE) from stock, Job Cmpltd

We serviced a

LAT9706AAE MAYTAG

Model WASHER

Near Gates Mills, OH 44040

Jeff M

Job Details: 03/08/2018

The unit was leaking I found the drain hose has slipped off the tub. Reinstalled the hose op tested good ; Job Cmpltd

We serviced a

KBFS22EWMS3 KITCHENAID

Model REFRIGERATOR

Near Cleveland, OH 44135

Dan

Job Details: 03/08/2018

Customer complaint that door gasket is torn and pantry lid is broken, installed tracks and pantry lid, ordering door gasket; ordrng 1 W10571956 (gasket-fip), schdld next appmnt for 3/14 WED

We serviced a

WDT970SAHV0 WHIRLPOOL

Model DISHWASHER

Near Cleveland Heights, OH 44118

Corey L.

Job Details: 03/08/2018

Customer complaint condensation in dishwasher, customer was not using a rinse aid, advised to use a rinse aid and the extended dry selection for better drying results gave customer some finish samples; Job Cmpltd

We serviced a

KFCS22EVMS5 WHIRLPOOL

Model REFRIGERATOR

Near Columbia Township, OH 44028

Macaulay G.

Job Details: 03/08/2018

, Replace valve,opt tested good,dispensing water to check for leak,no leaks ; Job Cmpltd

We serviced a

WFG540H0ES1 WHIRLPOOL

Model RANGE

Near North Royalton, OH 44133

Chad P.

Job Details: 03/08/2018

Found no bake or broil. Cook top sparks. Replaced control. Op test ok. ; Job Cmpltd

We serviced a

MVWC300XW1 MAYTAG

Model WASHER

Near Ashtabula, OH 44004

Arthur V

Job Details: 03/08/2018

Cust states unit would never fill with water. It would start to sense and then unlock the door and never restart ran diagnostics no errors. Had cust run a load of towels Unit sensed and filled and started to wash. Could not duplicate issue. Unit working as designed Unit op test good. Washing a load as i left ; Job Cmpltd

We serviced a

WRB322DMBM00 WHIRLPOOL

Model REFRIGERATOR

Near Fairport Harbor, OH 44077

Jeff M

Job Details: 03/08/2018

Customers hearing a sizzling sound coming from the freezer explain to them that is perfectly normal that is the unit going through a defrost cycle. I did check the temperatures the fridge had a temp of 38° in the freezer had a temperature of 0° unit tested good; Job Cmpltd

We serviced a

WDT710PAYM6 WHIRLPOOL

Model DISHWASHER

Near Bratenahl, OH 44108

Corina B

Job Details: 03/08/2018

Replaced the vent and the seal. Ran dw checked for leaks. Optest ok. ; Job Cmpltd

We serviced a

WRX988SIBM03 WHIRLPOOL

Model REFRIGERATOR

Near Cleveland, OH 44121

Corey L.

Job Details: 03/08/2018

Customer still not making ice, water in ice tray from previous trip was frozen, im did not harvest, unit needs a control; ordrng 1 W10843055 (cntrl-elec), schdld next appmnt for 3/13 TUE

We serviced a

MEDC215EW1 WHIRLPOOL

Model DRYER

Near Berea, OH 44017

Macaulay G.

Job Details: 03/08/2018

Replaced timer. Advanced and tested ok. Work completed.; Job Cmpltd

We serviced a

MHW5100DW0 MAYTAG

Model WASHER

Near Broadview Heights, OH 44147

Chad P.

Job Details: 03/08/2018

Cleared drain trap. Ran normal wash. Op test ok. ; Job Cmpltd

We serviced a

KEBS209BSS00 KITCHENAID

Model RANGE

Near Beachwood, OH 44122

Dan

Job Details: 03/08/2018

Installed new oven temperature sensors, control, and user interface , op test good ; Job Cmpltd

We serviced a

MDB6709AWQ1 MAYTAG

Model DISHWASHER

Near Cleveland Heights, OH 44118

Corina B

Job Details: 03/08/2018

CC that the unit only light that works is the start works. Service pointer W10727550B the ribbon has silver migration. Called t/l to get an s-code Andrew file #7721451685 s code s25453. ordrng 1 W10811154 (panel-cntl), schdld next appmnt for 3/13 TUE

We serviced a

CRG9700CAM MAYTAG

Model RANGE

Near Cleveland Heights, OH 44118

Corina B

Job Details: 03/08/2018

CC that the hinged snapped when opened the door. Door is opening and closing properly. When open it's at a 90*. Will need new hinges. Cust does not want to repair ; Job Cmplt

We serviced a

WOC95EC0AS04 WHIRLPOOL

Model MICRO/HOOD COMBO

Near Mentor, OH 44060

Corey L.

Job Details: 03/08/2018

Repair not covered, cosmetic damage Sr# 7721450891; Job Cmpltd

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED5FHEXMQ00

Near Geneva, OH 44041

Jeff M

Job Details: 03/07/2018

Compressor was not running I found the start device blown install truck stuck unit tested good; used 1 8201786 (STARTER) from stock,, Job Cmpltd,

We serviced a

KRFF507EBL01 KITCHENAID

Model REFRIGERATOR

Near Orange, OH 44022

Chad P.

Job Details: 03/07/2018

Found ff lights out except deli drawer. Reset power to unit. Op test ok. Advised if issues continue please call wpl back for service. ; Job Cmpltd

Near Solon, OH 44139

Chad P.

Job Details: 03/07/2018

We serviced a

MAYTAG WASHER

Model MVWB855DC2

Near Rocky River, OH 44116

Brian B

Job Details: 03/07/2018

Replaced listed parts. Ran calibration and auto test. Op test ok.; Job Cmpltd,

We serviced a

ABB2224WEW2 AMANA

Model REFRIGERATOR

Near Garfield Heights, OH 44105

Corina B

Job Details: 03/07/2018

CC that the ff is not keeping cool. Ff 71 and fz 12. The control is on the coldest setting. Found the evap fan is not running. Checked the fan wire, 120volts. Will need a new evap fan. Replaced fan from t/s. Steamed evap out with steamer. Optest ok. ; used 1 12002744 (EVAP MOTOR) from stock, Job Cmpltd

We serviced a

MET8720DS01 MAYTAG

Model COOK TOP

Near Sheffield Lake, OH 44054

Macaulay G.

Job Details: 03/07/2018

Replaced cook top. Tested ok.; Job Cmpltd

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGHB2866PFGA

Near Saybrook Township, OH 44004

Arthur V

Job Details: 03/07/2018

fter taking unit apart while i was reassembling found wire clip not in box. Talked to SM reorder part????. Wire retainer clip is what is missing. ; ordrng 1 5303918784 (GASKET KIT ), schdld next appmnt for 3/14 WED !

We serviced a

WHIRLPOOL REFRIGERATOR

Model KFCS22EVMS8

Near Mentor, OH 44060

Jeff M

Job Details: 03/07/2018

The metal arm for the icemaker was indeed catching on the ice bin. I need some small adjustments to the metal arm itself unit tested good; Job Cmpltd,

We serviced a

MVWX700XL2 MAYTAG

Model WASHER

Near Cleveland, OH 44111

Dan

Job Details: 03/07/2018

Customer complaint that unit stops at rinse cycle, ran diagnostics found f7e7(motor unable to reach target rpm) and f7e1(basket speed sensor fault) error codes, ran manual test cycle, lid locks unit agitates, unit spins, ran drain and spin cycles it began cycle then just stopped mid cycle, unable to start cycle again without unplugging unit, unit needs new control board ; ordrng 1 W10480132 (cntrl-elec), schdld next appmnt for 3/13 TUE

We serviced a

WDT750SAHZ0 WHIRLPOOL

Model DISHWASHER

Near Seven Hills, OH 44131

Chad P.

Job Details: 03/07/2018

Found stops missing. Needs both replaced. ; ordrng 2 WPW10508950 (STOP)s, schdld next appmnt for 3/13 TUE

We serviced a

KITCHENAID REFRIGERATOR

Model KSCS25INSS01

Near Kirtland, OH 44094

Jeff M

Job Details: 03/07/2018

The unit keep shutting down turning back on the main control has a swollen capacitor needs replaced; ordrng 1 WP2307037 (CONTROL ), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Cllctd $96.25 Check # 5514,

We serviced a

MVWB765FW0 MAYTAG

Model WASHER

Near Strongsville, OH 44136

Chad P.

Job Details: 03/07/2018

Replaced listed parts , OP TEST OK ; Job Cmpltd

Our Service

Our Training