Service History 1198 - Fred's Appliance

We serviced a

KDTE334DSS0 KITCHENAID

Model DISHWASHER

Near Mentor, OH 44060

Jeff M

Job Details: 04/05/2017

Installed new part unit op tested good , Job Cmpltd

We serviced a

WRX988SIBM03 WHIRLPOOL

Model REFRIGERATOR

Near Berea, OH 44017

Chad P.

Job Details: 04/05/2017

Found door mounting screws loose causing bad seal. Tightened. Advised cust to monitor. Op test ok. , Job Cmpltd

We serviced a

MEDC215EW1 MAYTAG

Model DRYER

Near Cleveland, OH 44104

Brian B

Job Details: 04/05/2017

Machine won't start. Found open thermal fuse. Replaced thermal fuse from t/s. Still would not heat found the heater is open. Replaced the heater from t/s. Ran test cycle. Optest ok., used 1 279838 (ELEMENT), and 1 WP3392519 (THERMAL FUSE) from stock, Job Cmpltd

We serviced a

WRF535SMBM00 WHIRLPOOL

Model REFRIGERATOR

Near Rocky River, OH 44116

Brian B

Job Details: 04/05/2017

CC that i/m not working. Disconnected water line from back of unit. Tested pressure. Water pressure too low. Customer has a self piercing shut off valve in basement. Advised to have replaced with an inline valve. Cycled i/m. No water in, but could hear valve energize. Remived i/m.. found fill tube frozen. Remived and unthawed fill tube. Cycled unit again. I/m filled. Advised cust to keep i/m off until a plumber installs new inline valve. , Job Cmpltd,

We serviced a

ZBD7920D00SS GE

Model DISHWASHER

Near Avon Lake, OH 44012

Brian B

Job Details: 04/05/2017

CC that machine still drips water on left side aftercycle is near the end, during dry. Removed front . Ran test cycle. Could not duplicate leak. No leaks when wash pump is running. Let machine finish cycle. Vent and blower operating as designed. No keak found when drying.. There are no other servvice bul or parts to replace in vent system. If machine still drips at end of cycle, machine cannot be repaired. , Job Cmpltd,

We serviced a

PGB918DEM4WW GE

Model RANGE

Near Bay Village, OH 44140

Brian B

Job Details: 04/05/2017

CC that oven is not hot enough. Tested oven at 350. Temp was a little low. Entered calibration and set offset to +5. Tested oven again. Optest ok.,

We serviced a

MDB4949SDM3 MAYTAG

Model DISHWASHER

Near Cleveland, OH 44135

Brian B

Job Details: 04/05/2017

Replaced dispenser that was sent to cust. Ran test cycle.. optest ok., Job Cmpltd,

We serviced a

WHIRLPOOL RANGE

Model WEE730H0DS0

Near Avon Lake, OH 44012

Dan H

Job Details: 04/05/2017

Customer complaint that oven bulb is not working, found no bulb installed in socket, installed new bulb from truck stock, op test good , used 1 S3810 ([Alt for TJS3810]) from stock, Job Cmpltd,

We serviced a

KGRS303BSS0 KITCHENAID

Model RANGE

Near Lakewood, OH 44107

Brian B

Job Details: 04/05/2017

CC that the unit will not light properly. Intermittant ignition. Spark does not always reach ignitor tip. Checked outlet, checked good. proper polarity and grd. Will need a bake igniter and the spark harness. Replaced the igniter and the wire harness from t/s. Ran a cycle test and optest ok. , used 1 WPW10324262 (IGNITER - BAKE), and 1 WPW10701462 (HARNS-WIRE)

We serviced a

KURS24LSBS01 KITCHENAID

Model REFRIGERATOR

Near Painesville, OH 44077

Brian B

Job Details: 04/05/2017

Found temps warm inside. Removed evap cover. Machine not defrosting. Placed timer into manual defrost. Defrost heater not on. Found 120v across term tstat. Tstat is open. Jumped term stat with jumper. Heater on and coil defrosting . Will need new bimetal harness.

We serviced a

ASD2575BRW01 AMANA

Model REFRIGERATOR

Near Fairview Park, OH 44126

Brian B

Job Details: 04/05/2017

CC that the water has a strange taste to it. Tasted water from dispenser. Water has a plastic taste. Advised customer that we can replace coil tubing and filter but cannot guarantee that this will change taste. Customer elected to not have coil tubing replaced but will try a new filter. Office to order part. Customer can install. No return visit., ordrng 1 EDR1RXD1 (FILTER),

We serviced a

WMH53520CS5 WHIRLPOOL

Model MICROWAVE

Near Cleveland, OH 44135

Brian B

Job Details: 04/05/2017

CC that the m/w will not heat. Fan starts and light comes on, but mag not starting. Checked voltage on primary winding. 120v. Will need mag and diode. Office to order parts., ordrng 1 W10818686 (MAGNETRON) and 1 WPW10575765 (DIODE),

We serviced a

WFG505M0BS0 WHIRLPOOL

Model RANGE

Near Parma, OH 44134

Chad P.

Job Details: 04/05/2017

Cc complaint that heat is escaping from around the door. Found door gasket deformed. Ran bake. Hot sir can be felt coming out from around the door. Also, found service pointer for door kit. Needs seal and door kit. , ordrng 1 W10883496 (DOOR KIT) and 1 WPW10535778 (DOOR SEAL), schdld next appmnt for 4/12 WED 12-2,

We serviced a

KBFS20EVMS0 KITCHENAID

Model REFRIGERATOR

Near Mentor, OH 44060

Chad P.

Job Details: 04/05/2017

Found starter shorted. Replaced with starter from comp kit. Op test ok. Cust to please allow 24 hrs for normal cooling to resume.

We serviced a

KDTE204ESS0 KITCHENAID

Model DISHWASHER

Near Parma, OH 44134

Chad P.

Job Details: 04/05/2017

Installed wheels. Op test ok. , Job Cmpltd

We serviced a

WHIRLPOOL REFRIGERATOR

Model KSC24C8EYY01

Near Bainbridge, OH 44023

Robert A.

Job Details: 04/05/2017

Frz26, ff48, inspected evaps, frz evap only frosted by cap tube, watched test 4, evaps not frosting, leak in system, needs ff evap and compParts under 120month warr per entitlement Cust to call to see if lab will be coveredDeli drawer broken, ordrng 1 W10309988 (compressor KIT) and 1 WPW10239732 (FF EVAP), , schdld next appmnt for 4/11 TUE ! [***],

We serviced a

WMH73521CS4 WHIRLPOOL

Model MICROWAVE

Near Strongsville, OH 44149

Chad P.

Job Details: 04/05/2017

Installed interlocks and fuse. Op test ok. , Job Cmpltd,

We serviced a

MHW3505FW MAYTAG

Model WASHER

Near Strongsville, OH 44136

Chad P.

Job Details: 04/05/2017

Installed pressure switch. Op test ok. , Job Cmpltd,

We serviced a

FRIGIDAIRE DRYER

Model AEQ7000EG0

Near Ashtabula, OH 44004

Arthur V

Job Details: 04/05/2017

Found incorrect voltage at unit. Does not have 220v. Needs a electrician to provide correct power. , , Job Cmpltd,

We serviced a

WRF989SDAH02 WHIRLPOOL

Model REFRIGERATOR

Near Cleveland, OH 44109

Chad P.

Job Details: 04/05/2017

Installed heater kit and control kit. Op test ok. , Job Cmpltd

We serviced a

WHIRLPOOL RANGE

Model JED8430ADB

Near Westlake, OH 44145

Dan H

Job Details: 04/05/2017

Customer complaint that right front element started sparking during use, found cooktop cracked and taped together(see pic), Found right front infinite switch burned(see pic), found fan switch knob physically broken, unit needs new right front infinite switch, fan knob and cooktop glass(blk), customer does not want repair at this time, ordrng 1 12002125 (switch-inf68.17) and 1 74007072 (cooktop357.79) and 1 WP7739P122-60 (FAN KNOB9.61), used 1 SHIPPING (SHIPPING

We serviced a

WRX988SIBM03 WHIRLPOOL

Model REFRIGERATOR

Near Cleveland, OH 44128

Jeff M

Job Details: 04/05/2017

The ice maker was not filling with water the line was frozen at the of the line i cleaned the line the unit test good, Job Cmpltd,

We serviced a

MVWB835DW1 MAYTAG

Model WASHER

Near Pepper Pike, OH 44124

Jeff M

Job Details: 04/05/2017

I unplug the washer for about five minutes plugged it back in unit tested good I also explained to the customer how to load the machine and how to use it, Job Cmpltd

We serviced a

WTW8040DW0 WHIRLPOOL

Model WASHER

Near Garfield Heights, OH 44125

Jeff M

Job Details: 04/05/2017

Installed new part unit op tested good , Job Cmpltd,

We serviced a

JFC2290VEM8 JENNAIRE

Model REFRIGERATOR

Near Solon, OH 44139

Jeff M

Job Details: 04/05/2017

Icemaker has seized up request for truck stock unit tested good, used 1 W10884390 (ICE MAKER ASSY

We serviced a

LGHT2137LE6 FRIGIDAIRE

Model REFRIGERATOR

Near Garfield Heights, OH 44105

Jeff M

Job Details: 04/05/2017

The door is damaged see picture also the handles cracked see other picture needs a new handle door, ordrng 1 241798531 (dsp door-refr) and 1 241977903 (handle set),

We serviced a

MAYTAG WASHER

Model MVWP475EW0

Near Bainbridge, OH 44023

Robert A.

Job Details: 04/05/2017

Found unit not draining, wire pulled off drain pump, reset wiring, drained unit, ran diagnostics, slow drain, ran recal, op test ok, Job Cmpltd,

We serviced a

WTW7300DW0 WHIRLPOOL

Model WASHER

Near Garfield Heights, OH 44125

Jeff M

Job Details: 04/05/2017

Unit was not working I found an off balance code and over suds in code and overload code and a miscommunications code between main control unit needs a new main control new ui customers calling whirlpool to see if they will cover parts, ordrng 1 W10812422 (CONTROL) and 1 W10861507 (UI),

We serviced a

MEDX655DW1 MAYTAG

Model DRYER

Near Oakwood Village, OH 44146

Jeff M

Job Details: 04/05/2017

What screen is very difficult to pull out customer cannot pull it off so ordering a new screen that looks fine, ordrng 1 W10920627 (LIT SCREEN),

We serviced a

KERS202BSS1 KITCHENAID

Model RANGE

Near Solon, OH 44139

Jeff M

Job Details: 04/05/2017

Main control has a runaway temp fault code bake and broil heating element test good temperature sensor ohmed correct unit needs a new cntrol, ordrng 1 WPW10340694 (CONTROL),

We serviced a

FGGF3054MFE FRIGIDAIRE

Model RANGE

Near Amherst, OH 44001

Paul H.

Job Details: 04/05/2017

Chips in paint and bubbling?, also rack not functioning, supposed to pull out when door is opened, levers are attached properly, submitting for top and rack, also concerned about a banging sound when unit gets to temperature, this is due to expansion from heat, preheated to 425F, banged but not tremendously loud, customer believes it was quieter due to me open the door a couple of while preheating, appears to be coming from bottom panel, ordering as well, ordrng 1 316400603 (panel) and 1 316469653 (maintop panel) and 1 316577800 (rack),

We serviced a

WFW8540FW1 WHIRLPOOL

Model WASHER

Near Amherst, OH 44001

Paul H.

Job Details: 04/05/2017

Replaced main control, ran diagnostic cycle to observe spin, reached high speed spin, op test ok., Job Cmpltd,

We serviced a

MAYTAG WASHER

Model MVWC565FW0

Near Cleveland Heights, OH 44121

Dan H

Job Details: 04/05/2017

Customer complaint that unit is stuck in spin cycle, ran diagnostics found f5e3( lid unlock fault), f0e2(oversuds condition), and f7e7( motor unable to reach target rpm) error codes, ran manual test cycle, lid locks and unlocks, ran heavy agitate and high speed spin, unit spins, unit agitates, started normal wash cycle, unit filled, unit advanced to wash cycle, unable to duplicate the problem, unit is operating as designed, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent , Job Cmpltd,

We serviced a

KENMORE REFRIGERATOR

Model 106.62152111

Near Geneva, OH 44041

Arthur V

Job Details: 04/05/2017

Found drain frozen over causing issue. Cleared ice and drain using steamer. Op test good , , Job Cmpltd,

We serviced a

WHIRLPOOL DRYER

Model WED8000DW3

Near North Madison, OH 44057

Arthur V

Job Details: 04/05/2017

Trying to glue that seal on a drum is next to impossible. Found inner bulkhead with bad wear spot due to rear cover. Needs drum,bulkhead,and rear panel GS this was a outlet store purchase and they told her the rear panel caved in would not hurt anything. , ordrng 1 W10626460 (drum) and 1 W10638203 (bulkhead) and 1 W10824895 (panel-rear), schdld next appmnt for 4/10 MON 12-5 [**],

We serviced a

KENMORE WASHER

Model 110.28803890

Near Perry Township, OH 44081

Arthur V

Job Details: 04/05/2017

Replaced water valve. Op test good. Customer father met me at home. Did not bring his wallet. Left message with customer to call me back. Talked to AM to inform no collection on this job yet , used 1 SHIPPING (SHIPPING AND HANDLING) from stock, C, Job Cmpltd,

We serviced a

KITCHENAID DISHWASHER

Model KUDE48FXSS6

Near Cleveland Heights, OH 44106

Dan H

Job Details: 04/04/2017

Customer complaint that unit is not draining, confirmed, found drain port to garbage disposal clogged up, cleared drain port, unit drained, started normal wash cycle cancelled after unit filled, unit drained, repeated several times, op test good , , Job

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS01

Near Middlefield, OH 44062

Robert A.

Job Details: 04/04/2017

Found frz door not sealing causing warm temps at upper i/m, reset frz door, op test ok, Job Cmpltd,

We serviced a

MAYTAG WASHER

Model MHW6000XW2

Near Chardon, OH 44024

Robert A.

Job Details: 04/04/2017

Installed bellow and outer retainer, cleaned pump, ran diagnostic cycle, op test. Ok, used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,

We serviced a

MSF25D2EAW00 MAYTAG

Model REFRIGERATOR

Near Avon, OH 44011

Paul H.

Job Details: 04/04/2017

Replaced water line, cycled ice maker, no leaks, op test ok.

We serviced a

JVM7195EF1ES GE

Model MICROWAVE

Near Avon Lake, OH 44012

Paul H.

Job Details: 04/04/2017

Has a whine sound, customer played a video, unable to clarify through video, tried to reproduce issue unsuccessfully, unable to troubleshoot further at this time., Job Cmpltd,

We serviced a

KBFS22EWMS3 KITCHENAID

Model REFRIGERATOR

Near Westlake, OH 44145

Paul H.

Job Details: 04/04/2017

I kinked supply line when pushing unit back on previous call, pulled unit out and unkinked line, flushed filter at dispenser, op test ok., Job Cmpltd,

We serviced a

WTW6500WW1 WHIRLPOOL

Model WASHER

Near Avon, OH 44011

Paul H.

Job Details: 04/04/2017

Unit has bad bearing sound, meaning seal has failed as well, inspected bottom of unit, oilpots on floor prove that stator has been exposed to water, quoted repair

We serviced a

MEDB835DW3 MAYTAG

Model DRYER

Near North Ridgeville, OH 44039

Paul H.

Job Details: 04/04/2017

Ran diagnostics, f6e3 & f6e2, comm error between ACU and UI, cleared and ran auto test, proceeded through test fine, apparently those errors had to be cleared I guess, op test ok., Job Cmpltd,

We serviced a

WRF989SDAE00 WHIRLPOOL

Model REFRIGERATOR

Near North Ridgeville, OH 44039

Paul H.

Job Details: 04/04/2017

Took temps, FC 5, RC 38F, IM 15F, temps are good, ran test 56, E5 timed ice making, had this issue, measured thermistor for IM P7:1-2 8k, per techsheet should see 8800 at 32F, doesn't say if negative or positive temperature coefficient, called techline, spoke with Andrew, said issue is either air flow or temp, had me check FC evap for excess frost, not excessive, unit is under charged, put in test 4, evacuated, pulled to a 30" vacuum, held, charged with 5.5 oz of R-134A, pressure good, sealed, time will tell on ice maker issue, Job Cmpltd,

We serviced a

MZF34X20DW00 WHIRLPOOL

Model REFRIGERATOR

Near Grafton, OH 44044

Paul H.

Job Details: 04/04/2017

Took temp, 72F, checked compressor, not starting, tried breakout box and watched amp draw, got down to 1.6 amps, acceptible, began cooling, when accessing windings, start device seemed loose, after checking amp draw with breakout box, reassembled, ensured solid connection of start device, fired right up and was cooling, after 3 minutes or so dropped to 59F, waited another 5 minutes or so and checked temp again, 56F, op test ok, Job Cmpltd

We serviced a

JENN-AIR REFRIGERATOR

Model JFC2290REY00

Near Broadview Heights, OH 44147

Dan H

Job Details: 04/04/2017

Customer complaint that left fresh food section door with mullion is not closing completely while right fresh food section door is closed, adjusted doors and feet, left door closing better while right door is closed, any other adjustment in either direction makes left door worse while right door is closed, left door closes perfectly while right door is opened, op test good , Job Cmpltd,

We serviced a

WHIRLPOOL WASHER

Model MVWC565FW0

Near Painesville Township, OH 44077

Arthur V

Job Details: 04/04/2017

Replaced control. Took core for return recalibrated. Op test good , Job Cmpltd,

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH31017FS0

Near Mentor, OH 44060

Arthur V

Job Details: 04/04/2017

Only lamp holder at home. Cust recieved grates instead of control. talked to GS. Need to reorder bd , ordrng 1 W10892389 (CONTROL BD ), schdld next appmnt for 4/11 TUE !, saved tckt [SdLink\289377d.png], snapped ,changed appt to THur 4/13

We serviced a

JENN-AIR COOK TOP

Model CVE4270W

Near Newbury Township, OH 44065

Robert A.

Job Details: 04/04/2017

Found fan switch broken, quoted, cust to let us know, ordrng 1 W10341820 (switch-fan97.17), used 1 SHIPPING (SHIPPING AND HANDLING) job compltd

We serviced a

JENN-AIR RANGE

Model JGS1450DB0

Near Broadview Heights, OH 44147

Dan H

Job Details: 04/04/2017

Customer complaint that oven not reaching set temperature and user interface not beeping, customer started bake for 350 degrees, found unit set to Celsius and sound turned off on user interface, changed unit to Fahrenheit and turned sound on, user interface beeps now, unit heated up to 350 degrees, op test good , Job Cmpltd,

We serviced a

WHIRLPOOL DISHWASHER

Model WDF110PABB4

Near Parma, OH 44129

Gail V.

Job Details: 04/04/2017

Customer complaint that unit is not draining, confirmed, found a piece of glass in drain pump housing and in drain hose, removed, started normal wash cycle waited for unit to fill cancelled cycle all water drained out repeated several more times with same results, op test good , Job Cmpltd,

We serviced a

WHIRLPOOL COOKTOP ELE

Model C301

Near Solon, OH 44139

Robert A.

Job Details: 04/04/2017

Found rt receptical needs replaced, checked induction, only 1burner working, needs induction cartridge found part # of a 135r, not showing on any look up, parts nla Cust to replace, ordrng 1 A135R (INDUCTION CARTRIGE, NLA) and 1 Y715120 (RECEPTICAL NLA21.10), job compltd

We serviced a

KITCHENAID REFRIGERATOR

Model KSC24C8EYY02

Near Chagrin Falls, OH 44022

Robert A.

Job Details: 04/04/2017

Ohmed heater, 103.4 ohms, checked new heater, the same, no power to fill tube heater at this time, found pointer on jumper for fill tube heater, jumped wiring, watched, fill tube heater on, ice cleared, im cycled and filled, op test ok, Job Cmpltd,

We serviced a

MSF25D4MDM02 MAYTAG

Model REFRIGERATOR

Near North Ridgeville, OH 44035

Paul H.

Job Details: 04/04/2017

Valve is a self-piercing, recommended replacement, cycled valve and installed a new filter, bled line, op test ok., Job Cmpltd

We serviced a

KEBS207SSS04 KITCHENAID

Model WALL OVEN

Near Strongsville, OH 44149

Paul H.

Job Details: 04/04/2017

Replaced door glass, preheated oven to 350, , Job Cmpltd

We serviced a

EI30EF55GSE ELECTROLUX

Model COOK TOP

Near Rocky River, OH 44116

Paul H.

Job Details: 04/04/2017

UI non responsive, most pads do not work, getting a triple beep when pads on left are pressed, nothing on right side, quoted replacing UI

We serviced a

MMV5219DS1 MAYTAG

Model MICROWAVE

Near Lorain, OH 44053

Paul H.

Job Details: 04/04/2017

Replaced interlocks, tested by heating a mug of water, heated fine, op test ok., Job Cmpltd,

We serviced a

WRF535SMBM00 WHIRLPOOL

Model REFRIGERATOR

Near Oberlin, OH 44074

Paul H.

Job Details: 04/04/2017

Replaced door, tested, customer has concerns about mullion door not shutting on it's own, right leveling leg is all the way down to make unit level, no way to tilt unit back any more, explained to customer., Job Cmpltd

We serviced a

KUDS01FLSS0 KITCHENAID

Model DISHWASHER

Near Chagrin Falls, OH 44022

Jeff M

Job Details: 04/04/2017

Customer is having an issue with your dishwasher smelling there is a lot of calcium buildup inside the dishwasher I recommended for her to run some CLR through the unit, Job Cmpltd,

We serviced a

PFSS6PKXASS GE

Model REFRIGERATOR

Near Bedford, OH 44146

Jeff M

Job Details: 04/04/2017

Ice bin was open it was not making a seal was not getting cold enough I realigned the auger with the ice bin so the ice been would shut most likely it will make ice, Job Cmpltd

We serviced a

MVWC415EW1 MAYTAG

Model WASHER

Near Parma, OH 44134

Jeff M

Job Details: 04/04/2017

Cust hads a massive water leak under her tub I shut the water down to her house over to call A plummer I cleared the code say three caliber the machine unit tested good told her do not use the washer until the plumbing is fixed, Job Cmpltd

We serviced a

WED4815EW1 WHIRLPOOL

Model DRYER

Near Parma, OH 44134

Jeff M

Job Details: 04/04/2017

I found a piece of metal wedged in the felt of the drum removed the metal unit tested good, Job Cmpltd,

We serviced a

HTWP1400F2WW HOT POINT

Model WASHER

Near Cleveland, OH 44120

Jeff M

Job Details: 04/04/2017

Installed new part unit op tested good , Job Cmpltd

We serviced a

KEBS277SBL00 WHIRLPOOL

Model WALL OVEN

Near University Heights, OH 44118

Jeff M

Job Details: 04/04/2017

Installed new part unit op tested good , Job Cmpltd

We serviced a

GSH25JSXBSS GE

Model REFRIGERATOR

Near Maple Heights, OH 44137

Chad P.

Job Details: 04/04/2017

Installed heater and defrosted evap. Op test ok. , Job Cmpltd

We serviced a

WOD51EC7AS04 WHIRLPOOL

Model RANGE

Near Brecksville, OH 44141

Chad P.

Job Details: 04/04/2017

Installed door glass. Op test ok. , Job Cmpltd,

We serviced a

MFI2665XEM7 MAYTAG

Model REFRIGERATOR

Near Strongsville, OH 44149

Chad P.

Job Details: 04/04/2017

Found duck bill failed. Removed and installed drain kit. Cleared line and ice. Op test ok. , used 1 W10619951 (TUBE-DRAIN) from stock, Job Cmpltd,

We serviced a

KDTE104ESS3 KITCHENAID

Model DISHWASHER

Near Strongsville, OH 44136

Alice M.

Job Details: 04/04/2017

Cc that unit runs for several hours and will not stop. Ran disgnostics. Error code for door not closed with in 4 seconds after start has been selected. No other faults. Unit completed service test mode with no faults. Reset and calibrated control and sensor. Water temps check good. No excessive suds. Owi is clean. Advised to use as normal. If issues return please contact wpl back for service. , Job Cmpltd,

We serviced a

KUDS30IXBT6 KITCHENAID

Model DISHWASHER

Near North Royalton, OH 44133

Chad P.

Job Details: 04/04/2017

Found chopper came appart. Replaced chopper. Op test ok. , used 1 W10083957V (CHOPPER) from stock, Job Cmpltd

We serviced a

WDF110PABB5 WHIRLPOOL

Model DISHWASHER

Near Camden Township, OH 44074

Paul H.

Job Details: 04/04/2017

Dishwasher fills and starts washing, pressure is low, ordering a wash motor, ordrng 1 W10888591 (SUMP AND MOTOR),

We serviced a

GE WASHER

Model GTWN2800D1WW

Near Parma, OH 44129

Dan H

Job Details: 04/04/2017

Installed new basket and tub ring, op test good , Job Cmpltd,

We serviced a

JDB1250AWS WHIRLPOOL

Model DISHWASHER

Near Avon, OH 44011

Paul H.

Job Details: 04/04/2017

Wash motor is not creating pressure, has power, disassembled and cleaned, reassembled, still no wash pressure, needs wash motor, ordrng 1 6-919963 (motor-pump) and 1 6-920225 (wash motor),

We serviced a

MAYTAG WASHER

Model MHW5100DW0

Near Reminderville, OH 44202

Robert A.

Job Details: 04/04/2017

Ran diagnostics, f5e4, door not opened between cycles, cycled power, door unlocked, tested lock, good, reset connections, ran drain and spin, op test ok, , Job Cmpltd

We serviced a

GSQ9611KT2 WHIRLPOOL

Model WASHER

Near Seven Hills, OH 44131

Jeff M

Job Details: 04/04/2017

Lid switch is not working

We serviced a

WDT720PADM2 WHIRLPOOL

Model DISHWASHER

Near Brecksville, OH 44141

Chad P.

Job Details: 04/04/2017

Found wheels on upper rack breaking. Needs wheels replaced.

We serviced a

ZDP366NP3SS GE

Model RANGE

Near Beachwood, OH 44122

Chad P.

Job Details: 04/04/2017

Found convection element shorted to back inner oven. Bake element checks good. Has power. Needs convect element replaced

We serviced a

MED5100DW0 WHIRLPOOL

Model DRYER

Near Cleveland, OH 44113

Brian B

Job Details: 04/04/2017

No response from UI. Checked voltage at term block, L1N 180 v, L2N 0, L1L2 240v. Neutral to house ground 85v. Ohmed out motor and heater circuit check ok. Checked voltage at outlet, with cord unplugged was correct. Plugged L2 wires from control board, voltage at term block outlet was correct. Control board shorted. Will need new control board. Cust pd deposit. Office to order part. , ordrng 1 W10845086 (CONTROL 20703),

We serviced a

GSS26C5XXY00 WHIRLPOOL

Model REFRIGERATOR

Near Westlake, OH 44145

Brian B

Job Details: 04/04/2017

CC That the ice is not dispensing. Removed augor motor. Augor motor had 66 ohms . Checked vol at hinge. 120vdc.. checked vol at motor. 0v... ohmed out motor wires from hinge to motor. Blue wire open inside freezer door. Will need new door. Per GS. Ok to order part.. customer will call office when door arrives.,

We serviced a

KFES530ESS0 KITCHENAID

Model RANGE

Near Cleveland, OH 44113

Brian B

Job Details: 04/04/2017

CC that a f6e9 fault code. Ran diag, fault code F6e9 lost communication. Call t/l joel 718706873. Said this is a comm failure between left or right cooktop UI controls and main board. He said to replace harness. Per GS, we can also replace UI controls. Office to order parts. Cust needs first appt as this is 9th ser call.r/s per cust req., ordrng 1 WPW10318787 (HARNS-WIRE) and 1 WPW10341243 ( CNTRL-ELEC LEFT) and 1 WPW10553762 (CNTRL-ELEC RIGHT)

We serviced a

WHIRLPOOL DISHWASHER

Model WDF110PABW4

Near Ashtabula, OH 44004

Arthur V

Job Details: 04/04/2017

Replaced pump and motor assy. Cust took drain loop off of unit for this install. Unit op test good , Job Cmpltd,

We serviced a

KRFC302ESS00 KITCHENAID

Model REFRIGERATOR

Near Rocky River, OH 44116

Brian B

Job Details: 04/04/2017

CC that the unit is making a buzzing noise. Removed the kickplate, found the condenser coils are hitting the floor. Raised the wheels on the unit, buzzing noise is gone. Optest ok.

We serviced a

WMH53520CW4 WHIRLPOOL

Model MICROWAVE

Near Avon Lake, OH 44012

Brian B

Job Details: 04/04/2017

CC that microwave not working. not running intermittently. Found the door cams not working properly. Replaced the door cams from t/s. Ran a test cycle and Optest ok. , used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock, Job Cmpltd,

We serviced a

JJW2730WS02 JENNAIRE

Model WALL OVEN

Near Avon Lake, OH 44012

Brian B

Job Details: 04/04/2017

Replaced both blower motors. Cleared codes. Ran a test cycle optest ok. , Job Cmpltd

We serviced a

MVWX655DW1 MAYTAG

Model WASHER

Near Avon Lake, OH 44012

Brian B

Job Details: 04/04/2017

CC that rinse cycle would not stop. Machine was unplugged when tech arrived. Plugged machine in. Held the start pad in to cancel cycle. Ran diag. No codes. Ran auto test and rinse and spin, optest ok. , Job Cmpltd,

We serviced a

NGD4705EW1 WHIRLPOOL

Model DRYER

Near North Olmsted, OH 44070

Brian B

Job Details: 04/04/2017

Verified pop sent pic. Found worn drum rollers and pulley causing thumping sounds. Replaced from t/s.. ran test cycle.. optest ok., used 1 349241T (ROLLER KIT), and 1 WP691366 (PULLEY DRIVE)

We serviced a

WDF110PABB4 WHIRLPOOL

Model DISHWASHER

Near Brooklyn Heights, OH 44131

Brian B

Job Details: 04/04/2017

Replaced sump and control.. ran test cycle.. optest ok., Job Cmpltd,

We serviced a

KITCHENAID ICE MAKER

Model KUIC18PNTS2

Near Cleveland, OH 44109

Dan H

Job Details: 04/04/2017

Installed new bin thermostat, op test good , Job Cmpltd,

We serviced a

AMANA DRYER ELE

Model NED4655EW1

Near Cleveland, OH 44120

Dan H

Job Details: 04/04/2017

Customer complaint that unit is not heating, confirmed, found unit not receiving correct power, advised customer that they need an electrician to correct power supply, unit is operating as designed , Job Cmpltd,

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGHB2866PFGA

Near Saybrook Township, OH 44004

Arthur V

Job Details: 04/04/2017

nit actually replaced by Frigidaire. Unit manufactured 1-16. Cust complaint no ice. Cust turned off ice maker two weeks ago no ice build up in ice compartment --- called techline bi metal open. Needs bi metal and seal kit , ordrng 1 5303918737 (SEAL KIT) and 1 808113301 (DEFROST SAFETY), schdld next appmnt for 4/10 MON !,

We serviced a

WHIRLPOOL OTR MICROWAVE

Model UMV1160CB2

Near Garrettsville, OH 44231

Robert A.

Job Details: 04/04/2017

ound handle melted, advised cust that unit is too close to the stove top, less than 12inches, should be 18inches see pic Installed door, op test ok, Job Cmpltd,

We serviced a

WHIRLPOOL WASHER

Model WFW72HEDW0

Near Cleveland, OH 44107

Dan H

Job Details: 04/04/2017

nstalled new door lock, op test good , , Job Cmpltd,

We serviced a

GE WASHER

Model WCSR4170G3WW

Near Rocky River, OH 44116

Dan H

Job Details: 04/04/2017

nstalled new console, op test good , Job Cmpltd,

We serviced a

AMANA REFRIGERATOR

Model AFI2539ERM02

Near MIDDLEBRG HTS, OH 44130

Dan H

Job Details: 04/04/2017

Recovered refrigerant, installed compressor and filter drier, brought system into a 28" vacuum, watched 15 minutes, no change on gauges, recharged unit with 4.25oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator , Job Cmpltd,

We serviced a

MAYTAG DISHWASHER

Model MDB4949SDM3

Near Parma, OH 44130

Dan H

Job Details: 04/04/2017

Customer complaint that unit is not draining and is leaking, started normal wash cycle, let run a few minutes, unit did not leak, cancelled cycle, all water drain from unit, started normal wash cycle again let run wash cycle longer, still no leaks found, cancelled cycle all water drained out again, unable to duplicate the problem , unit is operating as designed , Job Cmpltd,

We serviced a

WHIRLPOOL WASHER

Model WFW95HEDC0

Near North Royalton, OH 44133

Dan H

Job Details: 04/04/2017

Customer complaint that door is not closing properly, found shipping bolts still installed in machine, removed shipping bolts, door closes, op test good , Job Cmpltd,

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF989SDAM00

Near Parma, OH 44134

Dan H

Job Details: 04/04/2017

Customer complaint that unit is not cooling properly and is leaking, fresh food section temperature at 55 degrees, freezer section temperature at 10 degrees, freezer section evaporator frost pattern is good, found fresh food section evaporator frozen solid, found fresh food section evaporator fan not running, fan is recieving 14vdc, found cracked waterline at water reservoir, found evaporator drain tube clogged, unit needs new fresh food section evaporator fan, water reservoir, and evaporator drain tube cleared, ordrng 1 W10633627 (motor-evap) and 1 W10821719 (TANK), schdld next appmnt for 4/7 FRI !,

We serviced a

WHIRLPOOL DISHWASHER

Model WDF760SADB2

Near Perry Township, OH 44077

Arthur V

Job Details: 04/03/2017

Replaced disp cover. Op test good , Job Cmpltd,

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507ESS01

Near Concord Township, OH 44077

Eric M.

Job Details: 04/03/2017

Found small dent in door while installing right where you look when opening Needs another door --- , ordrng 1 LW10341284, schdld next appmnt for 4/10 MON !,

We serviced a

KITCHENAID DISHWASHER

Model KDTE104ESS3

Near MENTOR ON THE, OH 44060

Arthur V

Job Details: 04/03/2017

Replaced door panel and user interface. Could not op test. Unit damaged areas repaired. Motor sump assy not needed for this unit Took for unused return , Job Cmpltd,

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