We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHT1821QW0
Near Willoughby, OH 44094
Joe O
Job Details: 05/31/2024
"Cc: freezing and thawing foodFound temps in ff at 50 degrees, freezer at 20 degrees. Unit has good air flow. Found unit has a full frost pattern. Needs control boxNeed approval; ordrng 1 5303918673 (control box), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Cleveland, OH 44111
Marie V
Job Details: 05/31/2024
"Cc that the freezer side is getting condensation, confirmed took pics. No gaps on liner or seals. Called whirlpool will be sent for review. 4408121248 spoke with Jake."
We serviced a
JENN-AIR DISHWASHER
Model JDPSS246LM1
Near Olmsted Falls, OH 44138
David R
Job Details: 05/31/2024
"Cc unit no display, confirmed. Power to unit is good. No wires seemed burned or charred. Ordering controls, harness if needed.; ordrng 1 W11632707 (Control) and 1 W11632700 (Console) and 1 W11708398 (Harness)"
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Cleveland, OH 44120
Manny
Job Details: 05/31/2024
"Cc unit not advancing in cycle, verified and found cold water supply off, turned on and ran test cycle good, ran delicate and fills and wash, opt test ok"
We serviced a
MAYTAG WASHER
Model LAT8840BAW
Near Mayfield, OH 44143
Corina B
Job Details: 05/31/2024
"Cust does not have the parts. Will need to reorder ; ordrng 2 WP596669 (Clamps)s and 1 WP215447 (Sleeve) and 1 WP216201 (Valve) and 1 WP213015 (Nozzle), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH32519HZ10
Near Chardon, OH 44024
Joe O
Job Details: 05/30/2024
Cc: chatter noiseFound customer had air deflector installed on microwave vent. Advised customer noise is flap opening and closing to stop air from flowing back into unit. Op test ok
We serviced a
HOTPOINT WASHER
Model HTW240ASK6WS
Near Chardon, OH 44024
Corina B
Job Details: 05/30/2024
"CC that the unit is shaking when spinning. Checked the suspension rods, good. Found the Gearcase leaking oil. Will need a new Gearcase, clutch, belt, cam, shifter. Cust does not want to repair ; ordrng 1 WH03X33729 (Gearcase) and 1 WH03X30517 (Shifter) and 1 WH03X32158 (Speed sensor) and 1 WH01X27538 (Belt) and 1 WH03X32097 (Pulley) and 1 WH05X24185 (Clutch), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Chesterland, OH 44026
Manny
Job Details: 05/30/2024
"Cc unit not spinning, verified and suspension bad and gearcase Leaking oil, and agitator stuck on shaft, unit will need suspension, hub gearcase and agitator. Customer will contact Wpl and see if she get authorization on parts.; ordrng 1 W11130362 (Suspension) and 1 W10902814 (washplate) and 1 W10528947 (drive hub kit) and 1 W11454734 (Gearcase), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVWB765FW0
Near Chardon, OH 44024
Corina B
Job Details: 05/30/2024
"CC that the u it is not spinning the clothes and no water going into the washer. Confirmed. Ran diag. F3e2 Inlet Water Temperature, F8e1 Long Fill F2e1 stuck key. Found no cold water going into the washer. 120 volts on the valve. Replaced the valve from t/s. Tested. Ran a calibration. Opt test ok. ; used 1 W11165546 (VALVE) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Lorain, OH 44053
David R
Job Details: 05/30/2024
"Replaced deli drawer, control, harness. IM and Fan evap are good as well. Reset temps. Good. Op Test Ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Lyndhurst, OH 44124
Joe O
Job Details: 05/30/2024
"Cc: intermittent buzzing, intermittent iceFound unit frosting over on evap cover. Found temps in freezer at 17 degrees. Ff at 41 degrees. Found evap fan motor humming. Needs evap fan motor; ordrng 1 W11559968 (Evap fan motor)"
We serviced a
FRIGIDAIRE WALL OVEN
Model FGB24L2ASB
Near South Euclid, OH 44121
Joe O
Job Details: 05/30/2024
Installed igniter. Tested. Op test ok
We serviced a
WHIRLPOOL RANGE HOOD
Model UXT3030ADB2
Near Cleveland, OH 44115
Joe O
Job Details: 05/30/2024
Cc: not workingFound unit is receiving 120v. Needs fan and switch; ordrng 1 W11105126 (motor-fan) and 1 W10394521 (swich rocker)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ1
Near Pepper Pike, OH 44124
Joe O
Job Details: 05/30/2024
"Cc: error codes, not washing properlyFound error code f8e4(float switch). Found float full of water. Ran test cycle. Found low water temps at start of cycle(advised customer on running hot water prior to starting). Advised customer on detergent(customer using generic powder alternative) advised of potential over suds. No leak detected, unit continuously running. Unit has good pressure. Could not duplicate issue. Op test okPop emailed to office."
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Mayfield Heights, OH 44124
Joe O
Job Details: 05/30/2024
Installed rack adjuster. Tested. Op test ok
We serviced a
MAYTAG DRYER
Model MED7230HW3
Near Wickliffe, OH 44092
Joe O
Job Details: 05/30/2024
Cc: vibration noiseFound slight vibration/rubbing noise from motor. Needs motor and blower wheelCustomer wants to contact whirlpool before continuing with repair. Customer to contact; ordrng 1 W11549461 (Motor)
We serviced a
LG DRYER
Model DLG2251W
Near Madison, OH 44057
Dan H
Job Details: 05/30/2024
"Customer complaint of loud noise, confirmed, found rollers worn ; ordrng 2 AGM75510755 (Rollers)s, used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
GE DRYER
Model GTD65EBSJ0WS
Near Ashtabula, OH 44004
Dan H
Job Details: 05/30/2024
"Installed new belt, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ11
Near North Olmsted, OH 44070
David R
Job Details: 05/30/2024
"Replaced hinge, tested. Good. Op Test Ok."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHS2611LWB
Near Chesterland, OH 44026
Corina B
Job Details: 05/30/2024
CC that the ff section is to warm. Confirmed. Found a block of ice at the bottom of the drain and the return air was blocked by ice. Steamed out the freezer and the return. Water is draining into the drain pan. Advised Cust to give it 24 hrs. Opt test ok.
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ5
Near Newbury Township, OH 44065
Corina B
Job Details: 05/30/2024
Replaced the door trim. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM05
Near Chagrin Falls, OH 44022
Corina B
Job Details: 05/30/2024
Replaced the control. Opt test ok.
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Columbia Station, OH 44028
David R
Job Details: 05/30/2024
"Replaced entire drive system, basket and tub. Tested, calibrated, good. Op Test Ok."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Mentor, OH 44060
Joe O
Job Details: 05/30/2024
Installed hinge. Customer has to have unit reinstalled due to mounting tabs being adhesive to counter top. Op test ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Mentor, OH 44060
Joe O
Job Details: 05/30/2024
"Cc: not washingUnit filling, not washing. Found sump receiving proper power. Needs sump assemblyCustomer stated whirlpool is sending an authorization code. ; ordrng 1 W11025157 (pump&motor)"
We serviced a
MAYTAG RANGE
Model MER8674AW0
Near Mentor, OH 44060
Joe O
Job Details: 05/30/2024
Installed element. Ran test bake. Op test ok
We serviced a
WHIRLPOOL FREEZER
Model WZF34X20DW01
Near Bedford, OH 44146
Bill
Job Details: 05/30/2024
"Cc not cooling, confirmed cc via photos of evaporator being frozen over. Removed evap cover unit had a normal frost pattern, tested the continuity of the thermistor found open. Noticed fan was not operating, held door switch fan still didnt come on. Flicked fan blade and fan started operating. Tested continuity of heating element, tested good. Ordered harness, fan motor, and thermistor. Follow up scheduled for 6/4; ordrng 1 WPW10359880 (Fan motor) and 1 W11181209 (Harness) and 1 WPW10383615 (Thermistor)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHB2867TF0
Near Ashtabula, OH 44004
Dan H
Job Details: 05/30/2024
"Customer complaint that unit is not cooling properly, fresh food section temperature is at 53 degrees, freezer section temperature is at 2 degrees, evaporator fan is running, compressor and condenser fan are running, Found evaporator partially frozen solid, unit needs new defrost thermostat ; ordrng 1 5304521781 (Def tstat), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
GE REFRIGERATOR
Model ZIS48NYB
Near Geneva, OH 44041
Dan H
Job Details: 05/30/2024
"Customer complaint that unit is not cooling, fresh food section temperature is at 63 degrees, freezer section temperature is at 55 degrees, compressor is not running, applied 120vac to compressor, compressor did not start, unit needs new compressor, customer does not want repair at this time; ordrng 1 WR87X10226 (Compressor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
GE WASHER
Model GFW650SPN0SN
Near Painesville, OH 44077
Dan H
Job Details: 05/30/2024
"Customer complaint that unit is leaking, started normal wash cycle, no leaks found, unable to duplicate the problem, unit is operating as designed"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ1
Near Mentor, OH 44060
Dan H
Job Details: 05/30/2024
"Customer complaint that unit is leaking, confirmed, found door screw backed out causing door not to seal, tightened screw, door sealed, no leaks, op test good"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Mentor-on-the-Lake, OH 44060
Dan H
Job Details: 05/30/2024
"Customer complaint that unit goes off balance with heavy load, found suspension worn, unit needs new suspension ; ordrng 1 W11130362 (Suspension), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS322FDAW04
Near Painesville, OH 44077
Dan H
Job Details: 05/30/2024
"Customer complaint that leds are out, confirmed, installed new leds, found harness to freezer section led broken, unit needs new harness; ordrng 1 W10417930 (Harness)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Perry, OH 44081
Dan H
Job Details: 05/30/2024
"Customer complaint that unit is not cooling, unit unplugged when tech arrived plugged in, compressor and condenser fan started, evaporator fan started, frost pattern formed, unable to duplicate the problem, unit is operating as designed , advised customer to monitor and contact us if problem reoccurs"
We serviced a
KITCHENAID WALL OVEN
Model KOSE500ESS05
Near Geneva, OH 44041
Jason N
Job Details: 05/30/2024
Cc oven lights flashing Confirmed both oven lights are strobing. Light circuit problem on main control. Controls are covered for 60mo per KA. Quoted customer service and labor for repair. ; ordrng 1 W11179310 (Control-elec)
We serviced a
WHIRLPOOL DRYER
Model Wed7000dw2
Near Eastlake, OH 44095
Jason N
Job Details: 05/30/2024
"Cc drum is not tumbling Ran dryer op test, dryer is heating but drum is not turning. Found drum belt broken. Quoted customer belt replacement using truck stock dryer kit. Replaced belt using kit. Reran dryer test. Good heat and tumble. Op test good. ; used 1 4392065 (DRYER REPAIR KIT) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDZ01
Near Chagrin Falls, OH 44023
Corina B
Job Details: 05/30/2024
"CC that there is water leaking into the ff section. Confirmed. Found the drain tube blocked from sediment, cleared the drain. Opt test ok. Charged a flat rate"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHB01
Near Brook Park, OH 44142
Manny
Job Details: 05/30/2024
"Cc unit leaking water and no making ice, verified and ran tes harvest icemaker cycle and fills properly and not leaking, checked temps and good, customer have too many items in the fz, could be preventing airflow, advise customer to rearrange fz and to monitor the unit and if any leaks to let us know. Opt test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ2
Near Brook Park, OH 44142
Manny
Job Details: 05/30/2024
"Cc unit top rack comes off, verified and clip unclip from rail clip back on and opt test ok"
We serviced a
MAYTAG DRYER
Model MED7230HW3
Near Brecksville, OH 44141
Manny
Job Details: 05/30/2024
"Cc unit making noise, verified and wheel split, replaced with preod, opt test ok"
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Garfield Heights, OH 44125
Manny
Job Details: 05/30/2024
"Cc unit not locking, verified and unit flashing f7e4, ran diagnostic then control started flashing codes but not on techs sheet unit needs control latch, shifter and cap, cant verify warranty, but customer has proof of extended warranty, send to AP she said we can send for verification, recommend customer to contact Wpl or Lowes to send us warranty information or a warranty dispatch. Dont order until we verified warranty.; ordrng 1 W11670519 (Latch) and 1 W11627413 (Control) and 1 W11481722 (Shifter) and 1 W11395618 (Cap)"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS0
Near Garfield Heights, OH 44125
Manny
Job Details: 05/30/2024
"Cc unit not light smells like gas, verified and rust on igniter, clean opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHB06
Near Cleveland, OH 44108
Manny
Job Details: 05/30/2024
"Cc unit not cooling, verified and partial frost pattern, compressor pulling 0.42amp, and compressor running sluggish unit needs compressor and evap, unit temps in the 40s customer doesnt want system tap as he doesnt have another fridge and this one is at least keeping the stuff somewhat cold, will pressure test on return visit to check for Leaks.; ordrng 1 W11557671 (Compressor) and 1 W11504415 (Coupler) and 1 W11546692 (Evaporator) and 1 W11504448 (Coupler) and 1 W11506620 (Coupler) and 1 W11504431 (Coupler) and 1 W11506619 (Coupler) and 1 W11109499 (Dryer tube) and 1 W11504433 (Coupler) and 1 W11504447 (Coupler)"
We serviced a
KITCHENAID WALL OVEN
Model KOSE500ESS20
Near Parma, OH 44134
Bill
Job Details: 05/30/2024
"Changed control, tested opt test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB329DMBM05
Near Cleveland Heights, OH 44118
Bill
Job Details: 05/30/2024
"Tapped system, pressurized to 245 psi of nitrogen. Found small leak in evap, changed evap, compressor, and filter dryer. Pressure tested system to 250 psi of nitrogen for 20 min, pressure held. Drew system in to a 30 inch vacuum for 15 min, recharged system with 1.6 oz of r600 refrigerant. Monitored for frost pattern, frost pattern formed. Unit operating as intended."
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS2
Near Cleveland, OH 44124
Bill
Job Details: 05/30/2024
"Changed diverter disk and cover, tested twice could not duplicate noise. Advised customer to monitor."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDHW02
Near Euclid, OH 44123
Jason N
Job Details: 05/30/2024
"Cc unit not making ice Pulled ice container, found ice container is half full of ice. Reinserted ice container, ran ice dispense, ice dispensed on both cubed and crushed. Unit then harvested and refilled ice mold with water. Unit is making ice at this time, no issues found."
We serviced a
MAYTAG WASHER
Model MVW7232HW2
Near Cleveland, OH 44117
Jason N
Job Details: 05/30/2024
"Cc unit lid not locking, not starting a cycleUnable to start cycle, found lid strike is broken off. Replaced lid strike using customer supplied pre id part. Started cycle. Op test good."
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Cleveland, OH 44143
Jason N
Job Details: 05/30/2024
"Cc unit cycles are a too long, doesnt seem to dry very well Ran diagnostics, no codes stored. Ran test cycle in entirety, no faults at end, heater turned on, all functions passed. Noticed customer is not using rinse aid. Advised customer on usage of rinse aid for better drying performance. Advised customer on approximate cycle times with each wash cycle, with potential of a cycle lasting as long as 3-4 hrs for certain cycles. Could not find an issue with unit at this time. Unit is working as designed."
We serviced a
WHIRLPOOL WASHER
Model WTW6150PB0
Near Beachwood, OH 44122
Jason N
Job Details: 05/30/2024
"Cc unit not starting Unable to run cycle, found lid not locking due to lid strike broken off. Replaced lid strike using miscellaneous truck stock part. Ran test cycle, all functions passed. Op test good. ; used 1 W11457841 (Strike) from stock"
We serviced a
SAMSUNG DRYER
Model DV231AEW/XAA
Near Solon, OH 44139
Jason N
Job Details: 05/30/2024
"Cc unit drum not turning Ran dryer op test, confirmed drum is not turning. Found drum belt is broken, idler pulley is seized up. Quoted customer belt and pulley replacement using truck stock repair kit. Replaced drum belt and pulley. Ran dryer operation test, unit tumbling and heating properly. Op test good. ; used 1 DESAMKIT (dryer repair kit) from stock"
We serviced a
GE DISHWASHER
Model GSC3500N10BB
Near Bedford Heights, OH 44146
Jason N
Job Details: 05/30/2024
"Cc faucet coupling needs replacedFound faucet coupling assembly is leaking at coupling connection when pressurized from faucet. Quoted customer coupling assembly and faucet adapter replacement. Customer declined repair at this time, estimate only. ; ordrng 1 WD24X10066 (Unicouple asm) and 1 WD01X10383 (Faucet adapter)"
We serviced a
MAYTAG REFRIGERATOR
Model MFI2570FEZ13
Near Chagrin Falls, OH 44023
Corina B
Job Details: 05/30/2024
Replaced the gasket. Opt test ok.
We serviced a
JENN-AIR COOKTOP ELE
Model JGD3430GB00
Near Solon, OH 44139
Jason N
Job Details: 05/30/2024
"Cc front burner not lighting properly, sometimes continues to sparkTested burners for proper operation. Found RF burner will occasional continue to spark when flame is present. Possible weak flame feedback signal to module. Ordering surface ignitor. ; ordrng 1 W11684565 (Ignite-surface)"
We serviced a
MAYTAG WASHER
Model MVWB725BW0
Near Chagrin Falls, OH 44023
Jason N
Job Details: 05/30/2024
"Cc unit not spinning out. Ran manual spin test, unit spinning properly, max rpm and no abnormal noise. Ran quick wash test, found wash basket did not float to allow hub to disengage for agitation. Drive shaft is corroded to basket. Quoted customer bearing/shaft kit replacement. Customer declined repair at this time, estimate only. ; ordrng 1 W10435302 (Bearing)"
We serviced a
KITCHENAID REFRIGERATOR
Model KSSO42QMB01
Near Aurora, OH 44202
Jason N
Job Details: 05/30/2024
See CB pvr for job details.
We serviced a
AMANA REFRIGERATOR
Model ASI2575grb08
Near Madison, OH 44057
Dan H
Job Details: 05/30/2024
"Installed new ice maker, , ice maker worked"
We serviced a
LG DRYER
Model DLG7301WE
Near Brecksville, OH 44141
Bill
Job Details: 05/30/2024
"Cc unit not starting, confirmed cc. Found thermistor and thermostat open with ohms check. Ordered thermistor and thermostat, office to follow up as thermistor was out of stock.; ordrng 1 6323EL2001B (Thermistor) and 1 6931EL3002M (Thermostat), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model Mhw5630hc3
Near Garfield Heights, OH 44125
Bill
Job Details: 05/30/2024
"Cc Ui not lighting properly and unresponsive. Confirmed cc, tested voltage to Ui found 12 dc volts but 5 dc volts where not present. Ordered new Ui, control, and upper harness. Follow up scheduled for 6/3; ordrng 1 W11325569 (Ui) and 1 W11550649 (Control) and 1 W11316252 (Upper main harness)"
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD708MPS00
Near Westlake, OH 44145
Marie V
Job Details: 05/30/2024
"Cc that the unit is not filling up all the way the ice bin. Only goes for a little. Took temps both in range 0* and 35*. Optic sensor was blinking after 3 min. Unit will need new optic sensor.; ordrng 1 W11629974 (Control) and 1 W11629974 (Control) and 1 W11396033 (Switch) and 1 W11291138 (Switch)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Westlake, OH 44145
Marie V
Job Details: 05/30/2024
Cc that top rack is falling. Confirmed. Replaced adjuster kit. Op test ok
We serviced a
WHIRLPOOL WALL OVEN
Model WOC54EC0AS00
Near Westlake, OH 44145
Marie V
Job Details: 05/30/2024
"Cc that oven does not heat. Confirmed. Check heating element, both bake and broil, both good. Tested sensor. Good as well. Checked voltage at terminal. 240v. Testing bake , bake element gets 240v for few seconds then stops. Unit will need new control.; ordrng 1 WPW10632435 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
LG DRYER GAS
Model DLG4971W
Near Fairview Park, OH 44126
Marie V
Job Details: 05/30/2024
"Cc that unit is not drying. Confirmed, found unit got fire because of lint buildup , thermostat is open and gas valve stared to melt the coils. Will need both. Cust will but new; ordrng 1 5221EL2002A (Gas valve) and 1 6931EL3003C (High limit thermostat), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH31017HZ09
Near Parma, OH 44129
Marie V
Job Details: 05/30/2024
Cust has new complaint that turn table is not working. Confirmed. Replaced motor turn table. Tested unit. Op test ok
We serviced a
MAYTAG WASHER
Model MHW6630HW0
Near Parma, OH 44134
Marie V
Job Details: 05/30/2024
"Cc that unit was not working and now it turned on unit had about 3 min left and shut off. Ran diag found error code f5e2 latch failure f0e2 oversuds f5e4 door not open error, f5e3 unlock failure. Unit will need new latch. ; ordrng 1 W11565030 (Door latch)"
We serviced a
MAYTAG DRYER
Model MEDB765FW0
Near North Royalton, OH 44133
Marie V
Job Details: 05/30/2024
"Cc that the unit does not heat. Confirmed, found heater open. Getting 240v. Heater is open.; ordrng 1 WP3387747 (Heating element), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW75HEFW0
Near Elyria, OH 44035
Marie V
Job Details: 05/30/2024
"Cc that unit does not opens the door. Confirmed, unit showing error code for pressure and water lever. Tested pressure hose. Is clear, and bag on pressure line as well. Unit will need new control and sensor. Cust will not fix. ; ordrng 1 W11201274 (Control) and 1 WPW10448876 (Pressure sensor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG RANGE
Model PER5510BAW
Near Elyria, OH 44035
Marie V
Job Details: 05/30/2024
"Cc that the unit does not works. Confirmed.checked for power, had 0voltage found breaker half way off. Turned off and back on , unit came on, tested burners, they are working preheated oven to 350*. Good. Op test okCould be a weak breaker"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Amherst, OH 44001
Angel
Job Details: 05/30/2024
Cc that unit made a loud noise and havent used it since. Verified and found it had a cat toy jammed up in pulley cover causing the noise. Removed the toy made sure everything was good ran an auto test opt test good.
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Lorain, OH 44052
Angel
Job Details: 05/30/2024
Cc that unit had then same issue again. Unit had and F7E5 shifter fault. Replaced shifter but if I do a manual spin in diagnostics when you cancel the spin it should unlock when the basket stops moving and it will not unlock even after replacing shifter Ordering control board.; ordrng 1 W11603811 (Control board) and 1 W11448788 (Harness)
We serviced a
MAYTAG WASHER
Model MVW6230HC0
Near Sheffield Lake, OH 44054
Angel
Job Details: 05/30/2024
"Cc that unit will not agitate. Confirmed. Ran diagnostics tested the agitation and nothing. Looked underneath unit and found arm on actuator was broken. Replaced actuator and cam tested unit opt test good.; used 1 W10913953 (ACTUATOR), and 1 W10721967 (PULLEY) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT314TFDW03
Near Sheffield Lake, OH 44054
Angel
Job Details: 05/30/2024
Cc that ff section is not cooling but freezer is fine. Verified temps in ff section and it was at 62* and freezer at 9*. Noticed evaporator cover was frosted over. Removed cover and unit is not defrosting found that heater is open will need heater and harness replaced. Ordering parts.; ordrng 1 W11579349 (Heater) and 1 W11577969 (Harness)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Sheffield Lake, OH 44054
Angel
Job Details: 05/30/2024
"Cc that switch was broken. Confirmed issue, replaced switch opt test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFB02
Near Avon, OH 44011
Angel
Job Details: 05/30/2024
Cc that freezer is getting frost. Confirmed issue gasket is not sealing completely. Steamed out gasket and sealed cabinet with silicone opt test good.
We serviced a
WHIRLPOOL ICEMAKER
Model WUI75X15HZ00
Near Westlake, OH 44145
Angel
Job Details: 05/30/2024
"Cc that unit is leaking and thinks it might need the valve. Confirmed will need valve replaced. Customer has icemaker outside so looks like from winter it cracked the valve. Ordering 2 valves and 2 filters customer wants to have spares just incase.; ordrng 2 W10881366 (Valve)s and 2 F2WC9I1 (Filter)s, used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED6150PB0
Near North Olmsted, OH 44070
Angel
Job Details: 05/30/2024
Cc that unit not heating. Tested unit and confirmed no heat. Checked power and unit is not receiving 240vac will need an electrician.
We serviced a
GE DISHWASHER
Model GDF620HMJ2ES
Near Lakewood, OH 44107
Angel
Job Details: 05/30/2024
Cc that unit is not draining completely. Confirmed drain pump jammed. Removed drain pump from underneath and found a piece of toothpick inside causing issue. Cleaned out drain pump tested unit opt test good.
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Cleveland, OH 44135
Manny
Job Details: 05/29/2024
"Cc unit just blinking, verified and pump and harness damaged. Unit needs pump and harness ; ordrng 1 W11399437 (Pump) and 1 W11643701 (Lower harness)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHB08
Near Chardon, OH 44024
Jason N
Job Details: 05/29/2024
"Cc FF section lights not workingFound top LED module not working with doors open. Checked door switch inputs, all checked good. Replaced LED module using customer supplied part. Op test no good, light still not working. Checked voltage at module connector, 0v. Unit will need main control replaced. ; ordrng 1 W11556912 (Control-elec)"
We serviced a
AMANA REFRIGERATOR
Model ABB2224BRW01
Near Chagrin Falls, OH 44022
Jason N
Job Details: 05/29/2024
Cc unit needs ff door replaced due to damage Replaced ff door using customer supplied part. Customer satisfied with appearance. Op test good.
We serviced a
SAMSUNG DRYER
Model DVE54R7200WA3
Near Chagrin Falls, OH 44022
Jason N
Job Details: 05/29/2024
Installed heater element assembly. Ran dryer test on high heat. Unit heated properly. Op test good.
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Chagrin Falls, OH 44022
Jason N
Job Details: 05/29/2024
"Cc unit not powering on Confirmed unit is non responsive. Checked power at j-box, found neutral is missing. Connected a cheater power cord from j-box to nearby outlet. Unit powered on. Advised customer to contact an electrician to remedy house power supply issue."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ11
Near Oberlin, OH 44074
Marie V
Job Details: 05/29/2024
Replaced freezer door but found fresh food section door has a dent. Took pics. Reordering door.; ordrng 1 LW10912110 (Door)
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Lorain, OH 44052
Angel
Job Details: 05/29/2024
Cc that unit is heating g when it wants too. Verified power and noticed that outlet prongs inside are loose causing the power cord not to make proper connection and having 240vac sometimes and other times it wont. Will need outlet replaced to fix issue.
We serviced a
MAYTAG DRYER
Model MGDB835DW4
Near Olmsted Falls, OH 44138
Marie V
Job Details: 05/29/2024
Cc of a squeaky noise. Confirmed. Replaced rollers and pulley. Tested unit. No noise. Op test ok
We serviced a
MAYTAG DRYER
Model MED6000XW1
Near Perry, OH 44081
Dan H
Job Details: 05/29/2024
"Customer complaint of loud noise, confirmed, found idler pulley worn, installed new pulley, op test good"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS2
Near Perry, OH 44081
Dan H
Job Details: 05/29/2024
Installed new control and vent
We serviced a
WHIRLPOOL DISHWASHER
Model WDF341PAPB2
Near Cleveland, OH 44109
Jason N
Job Details: 05/29/2024
"Cc unit not powering onChecked power into unit at j-box. Checked good at 117v H to N. Checked power at main control, found main control hanging inside door, both mounts are broken off. Held control up to console and actuated buttons, unit powers on and will start a cycle. Unit will need main control replaced due to broken mounts. Part is not showing in stock from Marcone, office to contact customer with next service date. ; ordrng 1 W11683652 (Control-elec)"
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near South Euclid, OH 44121
Jason N
Job Details: 05/29/2024
"Cc unit not spinning out clothes, not unlocking at the end of cycleRan diagnostics, found code f8e1 for no/low fill. Found drain hose laying on floor behind unit, draining into floor drain. Secured drain hose to washtub next to unit. Cleared code and ran test cycle. All functions passed. Op test good."
We serviced a
WHIRLPOOL DRYER
Model WED8500DC4
Near Lorain, OH 44053
Angel
Job Details: 05/29/2024
Cc that unit was making a rubbing noise. Ran unit and no rubbing noise. So I had customer put some weight in drum to see and let it run for a while and no noise. Also took off top and let unit run and nothing everything looked good drum had enough space on the side to where it would not rub while turning. Recommended customer to monitor and if noise were to happen again to record it to try to pin point the noise.
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ2
Near Avon Lake, OH 44012
Angel
Job Details: 05/29/2024
Cc that unit will start but wont wash and just drains and finishes. Tested unit and pump is not running will need pump assembly replaced ordering part.; ordrng 1 W11613479 (Pump assembly)
We serviced a
WHIRLPOOL WASHER
Model CAE2745FQ1
Near Lakewood, OH 44107
Angel
Job Details: 05/29/2024
"Cc that unit had a sock stuck in side drain pump he removed it tested unit and it has powers but wont start. Verified and found that unit wont even lock control just clicks. Looked underneath and looks like drain pump overheated and shorted damaging control board. Ordering control board, drain pump, and latch. ; ordrng 1 W11712987 (Control board) and 1 WPW10276397 (Drain pump) and 1 WPW10482836 (Latch)"
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH53521HZ06
Near Fairview Park, OH 44126
Angel
Job Details: 05/29/2024
"Cc that units cooling fan will start running when you close door and wouldnt stop. Tested unit and confirmed issue. Rested unit and nothing, somI took apart control board and switches to make sure they were engaging properly and reinstalled them and it stopped having the issue. Explained to customer what I did and to monitor for now."
We serviced a
GE REFRIGERATOR
Model GNE26GGDDBB
Near Rocky River, OH 44116
Angel
Job Details: 05/29/2024
"Cc that unit is still making the loud noise and showed me the video. The sound is coming from the ff section fan is building up moisture causing the sound. These units have a moisture kit updated part and a software update it needs for issue from a service bulletin GE has. Ordering parts.; ordrng 1 WR49X32042 (Moisture kit) and 1 WR98R882802 (Software), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model mfw2055frz00
Near University Heights, OH 44118
Manny
Job Details: 05/29/2024
"Replaced fan, opt test ok"
We serviced a
MAYTAG DRYER
Model MEDC200XW1
Near Painesville, OH 44077
Dan H
Job Details: 05/29/2024
"Customer complaint that unit is not starting, confirmed, unit is only receiving 20vac, advised customer that they need an electrician to correct power supply"
We serviced a
WHIRLPOOL RANGE
Model WFE535S0LS3
Near Kirtland, OH 44094
Dan H
Job Details: 05/29/2024
"Customer complaint that oven cavity is bent causing oven door to not seal, confirmed"
We serviced a
KITCHENAID REFRIGERATOR
Model KSBS25FKBL00
Near Rocky River, OH 44116
Angel
Job Details: 05/29/2024
Replaced fitting and line also replaced solenoid tested opt test good.; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
GE REFRIGERATOR
Model GSH25JFXLBB
Near Euclid, OH 44132
Dan H
Job Details: 05/29/2024
"Cleared evaporator, installed defrost heater"
We serviced a
MAYTAG REFRIGERATOR
Model MFI2670XEM1
Near Chardon, OH 44024
Dan H
Job Details: 05/29/2024
"Customer complaint of ice build up on freezer door, found fresh food section and freezer section door gaskets not sealing, unit needs new door gaskets, customer does not want repair at this time; ordrng 1 W10830055 (Ff seal) and 1 WPW10714545 (Frz seal), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"