We serviced a
WHIRLPOOL WASHER
Model WTW8120HC0
Near North Ridgeville, OH 44039
Marie V
Job Details: 04/20/2021
"Replaced control, and tested outlet. Outlet has hot and Neutral reverse, cust will need electrician to fix problem in outlet. Ran calibration on unit and auto test. Op test ok"
We serviced a
WHIRLPOOL DRYER
Model LEQ9858PW
Near Painesville, OH 44077
Jeff M
Job Details: 04/20/2021
I was not able to duplicate the customers issue the unit worked for me. I attempted all cycles everything is operating as designed
We serviced a
WHIRLPOOL RANGE
Model WEEA25H0HZ0
Near Mentor, OH 44060
Jeff M
Job Details: 04/20/2021
The unit has a f6e0 the unit is stuck in demo mode needs new controls I told the customer theres no ETA on the parts; ordrng 1 W11113848 (Control) and 1 W11339387 (Ui)
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Pepper Pike, OH 44124
Joe O
Job Details: 04/20/2021
"Cc: not spinning out clothes, smellFound error codes f7e6(motor fault) f8e1(long fill no fill). Found very low water pressure on cold water. Found cold valve at supply was only partially open. Opened valve pressure returned. Ran auto test. Found unit not shifting. Checked all connections on control, and shifter. Shifter disconnected from cam. Reseated shifter. Ran auto test and calibration. Could not duplicate burning smell(nothing burned up or shorted). Op test ok"
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near Chagrin Falls, OH 44022
Joe O
Job Details: 04/20/2021
Installed lid lock. Ran auto test and calibration. Op test ok
We serviced a
FRIGIDAIRE DISHWASHER
Model FFID2426TD2A
Near Middleburg Heights, OH 44130
David R
Job Details: 04/20/2021
"Cc clean, washing, sanitize lights flashing. Called techline, said this was a common problem in the 2018/19 models. Order and replace latch; ordrng 1 5304527418 (Latch), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near Chagrin Falls, OH 44022
Joe O
Job Details: 04/20/2021
Installed lid lock. Ran auto test and calibration. Op test ok
We serviced a
KITCHENAID WALL OVEN COMBO
Model KEMS309BSS00
Near Gates Mills, OH 44040
Joe O
Job Details: 04/20/2021
"Installed blower, and control. Had ui installed found piece broken on the floor for ui. Took pic, re ordering uiUi out of stock office to reschedule; ordrng 1 W10570025 (panl-cntrl)"
We serviced a
MAYTAG WASHER
Model MVWB855DC3
Near Independence, OH 44131
David R
Job Details: 04/20/2021
Replaced parts. Ran test 51/52 good. Op test ok
We serviced a
MAYTAG WASHER
Model MVWB765FC2
Near North Olmsted, OH 44070
Corina B
Job Details: 04/20/2021
"CC there is a fault code F7e5. Ran diag f7e5 shifter. Checked basket spins freely. Checked underneath found oil leaking. Will need a gearcase, rotor, stator, and clutch. ; ordrng 1 W11455453 (Gearcase) and 1 W10754448 (Clutch) and 1 W10754161 (Rotor) and 1 W10754158 (Stator)"
We serviced a
JENN-AIR WALL OVEN
Model JJW2827DS02
Near Brecksville, OH 44141
David R
Job Details: 04/20/2021
"F9E0 miswired error code. Took unit out, disconnected and retwisted wires at junction box. Took off wires on main controls. No burning. Put everything back together. Turned unit on. Good. Bake is cycling at 350. Both top and bottom oven. Customer did say they were on vacation and was getting notifications off power outage. Unit test good. Op test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS00
Near Westlake, OH 44145
Corina B
Job Details: 04/20/2021
"Replaced the control, ui and cover. Brought core back for return. Optest ok."
We serviced a
KITCHENAID DBL WALL OVEN
Model KEBS209BSS00
Near Solon, OH 44139
Brian M
Job Details: 04/20/2021
Cc lights are out and temps are about 10 degrees to high in upper oven Found bulbs to be not normal bulbs they are special bulbs for this oven Needs 2 bulbs Calibrated unit to be -10 degrees in upper oven Ran test bake OP Test Ok ; ordrng 1 WPW10472384 (bulb-light)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Lyndhurst, OH 44124
Jason N
Job Details: 04/20/2021
"Cc unit making hissing soundCustomer states they turned water off because it sounds like its the same issue as last time with the leaking valve. Pulled unit, turned water on, found pinhole in nylon source line coming from wall. Plenty of line left to cut out bad section and reconnect. No leaks, tested water dispense, good dispense. Op test good."
We serviced a
WHIRLPOOL DRYER
Model WHD560CHW1
Near Cleveland, OH 44106
Dan H
Job Details: 04/20/2021
"Customer complaint that unit is not drying clothes, ran diagnostics no error codes found, unit is heating, unable to duplicate the problem , unit is operating as designed"
We serviced a
WHIRLPOOL RANGE
Model WOS31ES0JS01
Near Cleveland, OH 44109
Dan H
Job Details: 04/20/2021
"Installed new control, op test good q"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF305ESS00
Near Shaker Heights, OH 44122
Dan H
Job Details: 04/20/2021
"Customer complaint that display is out and sliding shelf is broken, confirmed, installed new display , op test good, ordering shelf, control was not needed; ordrng 1 WPW10738157 (Shelf)"
We serviced a
KITCHENAID RANGE
Model KSEG700ESS3
Near Westlake, OH 44145
Marie V
Job Details: 04/20/2021
Cc that the UI is not level. Adjusted UI. Op test ok
We serviced a
MAYTAG WASHER
Model MVWC400XW2
Near Cleveland, OH 44111
Jason N
Job Details: 04/20/2021
"Cc unit not spinning clothing out in cycleRan diagnostics, found codes f0e2 for oversuds and f7e1 for basket speed fault. Ran auto test, unit very loud in spin cycle, unit needs gearcase. Customer not repairing at this time, estimate only.; ordrng 1 W11132267 (Gearcase)"
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JZ1
Near Wickliffe, OH 44092
Jason N
Job Details: 04/20/2021
"Cc unit oven not working, cooktop is working. Ran bake and broil test, no spark for either ignitor. Checked voltage at spark module board for each cycle, good voltage into spark module for bake and broil at 121v. Checked ground at outlet, good ground. Unit needs spark module. ; ordrng 1 W11162730 (Spark module)"
We serviced a
MAYTAG WASHER
Model MHW7100DW0
Near Kent, OH 44240
Brian M
Job Details: 04/20/2021
Cc unit not spinning out properly Ran auto test found no errors Unit completed with no Issues Advised to watch
We serviced a
AMANA REFRIGERATOR
Model BR22TL
Near Cleveland, OH 44143
Jason N
Job Details: 04/20/2021
"Cc unit making noise Confirmed loud fan noise from freezer section. Evap fan motor has a bad bearing, will need replaced. ; ordrng 1 WP10513803 (Evap fan)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ03
Near Chagrin Falls, OH 44022
Dan H
Job Details: 04/20/2021
"Installed new wheel, op test good"
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near North Royalton, OH 44133
David R
Job Details: 04/20/2021
"Replaced part. Wash Motor is making humming noise, ordering*** requesting double labor, real tight squeeze to get unit out. ; ordrng 1 W11416363 (Wash pump)"
We serviced a
MAYTAG REFRIGERATOR
Model MBF2258FEZ02
Near Gates Mills, OH 44040
Jason N
Job Details: 04/20/2021
"Cc unit freezer warming up.Found freezer temps at 20 degrees, checked for leaks with uv light. Found ui dye on compressor process stub valve, leaking at factory braze joint on valve head. Replaced process stub. Pulled vacuum on unit to 29 in/hg for 15 min, held vacuum, no change to gauges. Recharged system with 5.0oz. Of r134a. Low side pressure stable at 5 psi. Op test good."
We serviced a
MAYTAG DRYER
Model MGDC400VW0
Near Chagrin Falls, OH 44022
Dan H
Job Details: 04/20/2021
"Customer complaint that unit is not heating, Confirmed, found thermal fuse open, jumped out, unit heated, installed new thermal fuse, op test good , customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; used 1 3392519 (), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM1
Near Euclid, OH 44132
Corina B
Job Details: 04/20/2021
"CC that there is standing water in the tub. Found drain hose laying on the floor. Raised drain hose. Filled sink with water, not drain in dishwasher. Advised cust to secure the dishwasher to the counter or cabinets. Optest ok"
We serviced a
GE WASHER
Model GTW750CSLWS
Near Rootstown, OH 44272
Brian M
Job Details: 04/20/2021
"Cc unit is not spinning out properly and is damaging the front wall, also stated that previous repair company damaged the UI cover when taking it off Found UI cover to be damaged, spun basket by hand found bearings to be extremely loud with just a hand speed spin Also found inner basket where it sits on gear case to be stripped out and has extreme play in basket. Will need basket gearcase, UI cover belt and clutch and nut ; ordrng 1 WH02X10363 (nut hub) and 1 WH45X26739 (basket asm) and 1 WH42X28269 (UI cover) and 1 WH38X27333 (platform trans asm k) and 1 WH05X24185 (clutch) and 1 WH03X32097 (Clutch) and 1 WH01X24180 (drive belt)"
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS3
Near Mentor, OH 44060
Corina B
Job Details: 04/20/2021
"CC that the dishes are coming out dirty. Checked the pump and motor, good. Found the spray arms are clogged with food. Will need a new upper and lower spray arm. Cust can install parts. ; ordrng 1 W11101428 (Spray arm) and 1 WPW10448645 (Upper arm)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED2GHEXNQ
Near Amherst, OH 44001
Gabriel P
Job Details: 04/20/2021
Replace part opt test ok
We serviced a
GE DISHWASHER
Model DDT57SGF2BB
Near Painesville, OH 44077
Jeff M
Job Details: 04/20/2021
Installed the new part op tested good.
We serviced a
WHIRLPOOL DRYER
Model WED8500DC4
Near Elyria, OH 44035
Gabriel P
Job Details: 04/20/2021
Console was replaced. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ04
Near Garrettsville, OH 44231
Brian M
Job Details: 04/20/2021
Cc unit not cooling Found unit to be on but not running Found UI to be blank Replaced UI control board and programmed it Unit started up OP Test Ok Advised to let cool for 48 hours ; used 1 WPW10503278 (CNTRL-ELEC) from stock
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS05
Near Broadview Heights, OH 44147
David R
Job Details: 04/19/2021
"Replaced parts. Found control relay burnt. Tested bake at 400*, good, cycling. Op test ok."
We serviced a
FRIGIDAIRE DRYER
Model FGX831CS1
Near Mentor, OH 44060
Joe O
Job Details: 04/19/2021
"Installed idler pulley. Ran test cycle. Op test ok; saved tckt"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Madison, OH 44057
Joe O
Job Details: 04/19/2021
"Cc: constantly fillingInstalled water valve, ran auto test and calibration. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM05
Near Cleveland, OH 44108
Corina B
Job Details: 04/19/2021
"Cc ice maker is not working, found arm not attached to ice maker. Reattached the arm verified that ice maker is working after reattached arm. Cycled ice maker fill optest ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Cleveland, OH 44144
Dan H
Job Details: 04/19/2021
"Installed new upper rack adjusters, op test good"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA75SAHN0
Near Mentor, OH 44060
Joe O
Job Details: 04/19/2021
"Customer stated unit under 1 year. Pop does not show model or that its a dishwasher. Advised customer he would have to get pop with purchase date and model number, or contact whirlpool for coverage."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM02
Near Lakewood, OH 44107
Marie V
Job Details: 04/19/2021
"Recover R134A , repla all parts, put unit into a 28Vacc. Waited 15 min no changes on gages , filled unit with R134a 3.7oz. Started good frost pattern on evaporator. Advice cust to allow 24 hours for unit to reach normal temps. Try to call cust to collect payment, left a voicemail with amount due, also that he can always call office to pay over the phone or online ; used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DRYER
Model MED6230HW1
Near Berea, OH 44017
Marie V
Job Details: 04/19/2021
"When arrived unit was turned on and I was able to heard the noise. It was coming from blower wheel , when took unit apart. Found blower wheel broken. Will need new blower wheel. ; ordrng 1 WP697772 (Wheel)"
We serviced a
MAYTAG DRYER
Model MED6230HW1
Near North Royalton, OH 44133
David R
Job Details: 04/19/2021
"Replaced pulley. Tightened all screws inside, and outside. Ran with load in for 15 mins. No noise. All normal. Op test ok"
We serviced a
KITCHENAID RANGE
Model n/a
Near Avon Lake, OH 44012
Marie V
Job Details: 04/19/2021
"Cc that she will set unit to 350* and it will keep going on up to 550*, when that happened cust wanted to cancel but it wasnt canceling. Ran error code had 0. Preheated top oven to 350* it worked. Cust also said that the number on control sometimes are faded. Unit will need main control. Gave estimate to cust, she will call back if she wants to continue with repair.; ordrng 1 WPW10365396 (Control) and 2 WP7430P044 (Oven sensor)s, used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF507HPS02
Near Parma, OH 44130
David R
Job Details: 04/19/2021
Replaced door. Tested. Good. Customer will level out once they get new flooring. Good. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW00
Near Chardon, OH 44024
Brian M
Job Details: 04/19/2021
"Cc deli drawer broken Needs deli drawer shelf ; ordrng 1 W10861519 (holder), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID OTR MICROWAVE
Model KMHS120ESS09
Near Cleveland, OH 44105
Corina B
Job Details: 04/19/2021
Replaced the control. Brought core back for return. Optest ok.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Orwell, OH 44076
Brian M
Job Details: 04/19/2021
Cc of leak front corner Ran several auto test could not duplicate a leak Ran manual valves to fill basket up No issue found Advised to watch
We serviced a
WHIRLPOOL FREEZER
Model WRX986SIHZ00
Near Painesville, OH 44077
Jeff M
Job Details: 04/19/2021
installed the new three-way valve I called Chad because the customer told me the machine started producing ice the only way that this is possible is if the freezer section has achieved a temperature lower than 17? which indicates the evaporator is not restricted in any form. So I did not install evaporator they did install the three-way valve I can feel Warm coolant passing through both Catholic tubes out the three-way valve indicating Freon is flowing to all the operators when the three-way valve is in the open position. They recommended to customer to allow 24 hours before putting the food back. I tapped the system. Recovered the remaining Freon if any. Remove the old parts installed new parts put the unit at a 30 inch vacuum held for 10 minutes. Charge the unit with 5.5 ounces of Freon a frost pattern started to develop unit tested good recommended customer to wait 24 hours before packing fridge.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFSS2312TE
Near Painesville, OH 44077
Jeff M
Job Details: 04/19/2021
The fill tube is leaking its not supplying all the water to the icemaker son is leaking out needs a new filter; ordrng 1 241796405 (Fill tube)
We serviced a
KITCHENAID MICROWAVE
Model KMHC319ESS4
Near Mayfield, OH 44143
Joe O
Job Details: 04/19/2021
Installed cover. Tested. Op test ok
We serviced a
WHIRLPOOL OTR MICROWAVE
Model AMV2307PFS4
Near Parma, OH 44129
Corina B
Job Details: 04/19/2021
Replaced the ui and control. Heated a cup of water. Optest ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED2GHEXNQ
Near Amherst, OH 44001
Gabriel P
Job Details: 04/19/2021
"Cc that they could not dispense water and the ice maker was not working. Verified and found the ice maker fill tube frozen so we steamed it and cycled ice maker and working as should now. And found that the control bracket that holds the water dispenser switch was broken so will need to be replaced. Ordering parts.; ordrng 1 WP2180226 (Control bracket) and 1 WP2188656 (Crisper drawer), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Parma Heights, OH 44130
Corina B
Job Details: 04/19/2021
"CC that the unit is leaking in a drain. No error codes. Ran some water and drained unit. Checked the drain hose and connections, no water. Started a normal cycle with towels, filling properly. Ran a drain and spin with the towels. When unit drained found floor drain backing up. Will need a plumber Optest ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADB7
Near Parma, OH 44134
Dan H
Job Details: 04/19/2021
"Customer complaint that unit is not cleaning dishes, placed glasses upright in racks, ran diagnostics no error codes found, unit completed test cycle, no error codes after test cycle, upper rack glass did not fill, wash motor sounds like its struggling, unit needs new sump assembly, part is out of stock so not scheduling return appointment ; ordrng 1 W11025157 (Sump)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT111SFDM04
Near Amherst, OH 44001
Gabriel P
Job Details: 04/19/2021
"Cc that icemaker is not working. Verified and found ice maker is not cycling tried to manually cycle it but motor would not run. Ice maker was replaced tested and was cycling like it should. Opt test ok.; used 1 4317943 (Ice maker), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Chardon, OH 44024
Brian M
Job Details: 04/19/2021
Cc of noise Found noise coming from splutch and actuator arm weak needs splutch kit and actuator ; ordrng 1 W10721967 (drive pulley) and 1 W10913953 (actuator)
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Mayfield Heights, OH 44124
Brian M
Job Details: 04/19/2021
"Cc unit not always starting Found unit to have error of f2e1Ran UI test everything is functioning Was able to get unit to run every single time; ordrng 1 W11158457 (overlay), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDEM00
Near Olmsted Falls, OH 44138
Corina B
Job Details: 04/19/2021
"CC that the unit is not making ice. Ran step 56 no code. Ran step 57 and 45. No water going into ice maker. Found the waterline frozen. Heater was not wrapped around the fill tube. Will need a new heater. Advised cust to wait a couple to see if the line freezes again before ordering the heater. ; ordrng 1 W11087201 (Heater), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL RANGE
Model WOS97ES0ES00
Near Chagrin Falls, OH 44023
Brian M
Job Details: 04/19/2021
Installed thermostat ps Ran test bake OP Test Ok
We serviced a
MAYTAG REFRIGERATOR
Model MSS25C4MGW00
Near Strongsville, OH 44149
David R
Job Details: 04/19/2021
"Icemaker fill tube is frozen again. Called techline. Checked voltage and resistance of heater. Open. Will need door. Gave estimate, customer calling whirlpool ***2 techs to replace door; ordrng 1 LW11026430 (Door), used 1 1OVRSZ (oversized shipping) from stock"
We serviced a
MAYTAG WASHER
Model MVWB765FW2
Near Bay Village, OH 44140
Corina B
Job Details: 04/19/2021
CC that the lid does not lock. Ran diag f5e1 Lid Switch Fault Lid Is Up. Checked the lid switch. Will need a new lock. ; used 1 W10810403 (LID LATCH) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model mfx2570aeb4
Near Bay Village, OH 44140
Corina B
Job Details: 04/19/2021
"CC that the unit is not cold enough. Unit was unplugged and plugged in 20 minutes before we arrive, found dirty condenser coils, cleaned coils, had a good frost pattern on the evap. optest ran ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Strongsville, OH 44149
David R
Job Details: 04/19/2021
"Cc Icemaker hasnt been working for about a week. Went into diagnostics, E5 error for Icemaker, motor did return to home position, test 57/59. Found fill valve had a little frozen ice inside. Could have a weeping dual valve, causing water to sit and freeze in tube. As of now, good. Icemaker is under warranty, customer to monitor, Id happens would suggest replacing Icemaker and dual valve, along with a new water filter at same time. *** do not order parts, estimate ; ordrng 1 WPW10341329 (Dual valve), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH53521HV4
Near Chagrin Falls, OH 44023
Brian M
Job Details: 04/19/2021
Installed listed parts Still made a little noise Customer not happy with outcome Could not figure out exactly where noise is coming from because uninstalled noise didnt happen but when installed it did
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAW13
Near Seven Hills, OH 44131
Dan H
Job Details: 04/19/2021
"Installed new control, op test good, advised customer to allow 24hrs for unit to reach correct temperatures"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302EBS02
Near Strongsville, OH 44149
David R
Job Details: 04/19/2021
"Replaced part, went over adjustments with customer. Door will only go a certain height op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT314TFDW00
Near Strongsville, OH 44136
David R
Job Details: 04/19/2021
"Replaced part. Tested. Good. Give 24-48 hours for adjust,ent. Give the weekend to monitor. Op test ok"
We serviced a
MAYTAG DRYER
Model MED7230HW1
Near Aurora, OH 44202
Brian M
Job Details: 04/19/2021
Cc of noise Found noise to be normal operating noise
We serviced a
WHIRLPOOL DRYER
Model WED5100HW1
Near North Royalton, OH 44133
Dan H
Job Details: 04/19/2021
"Installed new user interface, op test good"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC604FSS01
Near Fairview Park, OH 44126
Corina B
Job Details: 04/19/2021
"Unplugged 25 psi equal plugged in low 10 vacuum high 125 psi freezer 70 ff 55. Used nitrogen found it leaking at a connection in the evap . Fixed connection Recovered refrigerant, pulled 28vac w/ pump, watched, good, charged 4.5oz r134a, unit cooling, pressures good, op test ok"
We serviced a
MAYTAG WASHER
Model MHW5630HW0
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 04/19/2021
"Replace harness and control,opt test ok unit working"
We serviced a
WHIRLPOOL DRYER
Model WED8500DC4
Near Elyria, OH 44035
Gabriel P
Job Details: 04/19/2021
Wrong parts order but new control was replaced customer needs the fascia ui we will take wrong parts for return (2)w11116871 and (1) control for return which is the w11158453 rescheduling ; ordrng 1 W11158455 (Fascia)
We serviced a
KITCHENAID DISHWASHER
Model KUDI02FRBL1
Near Cleveland Heights, OH 44118
Joe O
Job Details: 04/19/2021
"Cc: not draining, not washing properly, not always dispensing soap podFound door will not latch properly. Forced door closed, ran test cycle. Unit has good pressure and good water temps. Found while running diagnostics cycle door popped open causing unit to shut off. Dispenser is dispensing soap. Needs latch and strikeCustomer does not want to repair at this time ; ordrng 1 8193830 (latch asy) and 1 WP8574157 (strike), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS01
Near Mentor, OH 44060
Jeff M
Job Details: 04/19/2021
Installed the new part op tested good.
We serviced a
GE WASHER
Model GTWN4250D2WS
Near Broadview Heights, OH 44147
Dan H
Job Details: 04/19/2021
"Customer complaint that unit is not starting, confirmed, unit needs new control, customer does not want repair ; ordrng 1 WH12X10614 (CNTRL), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW85HEFC1
Near Cleveland, OH 44102
Corina B
Job Details: 04/19/2021
"CC the the door locks and unlocks does not start. Ran diag f5e3 DOOR UNLOCK ERROR. Checked the door lock. Out of range. Will need a new lock. ; ordrng 1 WPW10443885 (Lock), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG OTR MICROWAVE
Model MMV6190FZ1
Near Grafton, OH 44044
David R
Job Details: 04/19/2021
Replaced parts. Customer tested unit. Good. Op test ok
We serviced a
MAYTAG WASHER
Model MVWP576KW0
Near Eastlake, OH 44095
Joe O
Job Details: 04/19/2021
Installed relay. Ran auto test and calibration. Op test ok
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Streetsboro, OH 44241
Brian M
Job Details: 04/19/2021
Opened box lid is more damaged than the other big scrapes down both sides took pics Did not install Will need reordered ; ordrng 1 WPW10260246 (top)
We serviced a
GE RANGE HOOD
Model PV970N1SS
Near Ravenna, OH 44266
Brian M
Job Details: 04/19/2021
"Cc of fan and light buttons not working Found switch to be the issue Needs switch ; ordrng 1 WB27X11064 (keypad asm), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA75SAHN0
Near Mentor, OH 44060
Joe O
Job Details: 04/19/2021
"Customer stated unit under 1 year. Pop does not show model or that its a dishwasher. Advised customer he would have to get pop with purchase date and model number, or contact whirlpool for coverage."
We serviced a
MAYTAG REFRIGERATOR
Model MFF2558VEM9
Near Ravenna, OH 44266
Brian M
Job Details: 04/19/2021
Cc unit not making ice Found ice maker rotating but not calling for water Replaced using truck stock ran test harvest OP Test Ok ; used 1 W10884390 (ICE MAKER ASSY) from stock
We serviced a
MAYTAG DRYER
Model MED6400TQ0
Near Painesville, OH 44077
Jeff M
Job Details: 04/19/2021
Installed the new part op tested good.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS03
Near Strongsville, OH 44149
Gabriel P
Job Details: 04/19/2021
Cc that door was not leveled or shutting properly. Verified but door was leveled explained to customer that they will need to push close the freezer door because of the molium flap since it has to fall in slot to shut completely unit working as designed. Opt test ok.
We serviced a
KITCHENAID MICROWAVE
Model KMBD104GSS01
Near Avon, OH 44011
Gabriel P
Job Details: 04/19/2021
"Replace both controls,opt test ok"
We serviced a
KENMORE DRYER
Model 110.76132412
Near Independence, OH 44131
Dan H
Job Details: 04/19/2021
"Customer complaint that unit is not starting, started unit right up about 15 times, unable to duplicate the problem , unit is operating as designed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ00
Near Strongsville, OH 44136
Gabriel P
Job Details: 04/19/2021
Cc that the door ajar alarm keeps going off. Called whirlpool tech line and spoke to Kathy and said to verify connections and if everything good to let customer know to make sure the doors are shut correctly and to test the switches by taping the right hand side one and the freezer one shut since the left one was replaced already to see if the problem goes away and that way to know if we have to replace one of the switches that werent installed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Chagrin Falls, OH 44022
Corina B
Job Details: 04/19/2021
Replaced the rails. Optest ok
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Parma, OH 44134
Dan H
Job Details: 04/19/2021
"Installed new hub, op test no good , found gearcase outer shaft is not spinning, unit needs new gearcase; ordrng 1 W11454734 (Gearcase)"
We serviced a
MAYTAG WASHER
Model MVWX655DW
Near Ashtabula, OH 44004
Jeff M
Job Details: 04/19/2021
Upon my arrival the drain was on and there was no lights present. I press and hold the start button canceled it out. Put the unit in diagnostics and had no error codes. Ran a test cycle everything tested good. Ran a calibration cycle they completed the cycle the unit is operating correctly now.
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Ashtabula, OH 44004
Joe O
Job Details: 04/19/2021
"Cc: intermittently not allowing selections, not lockingFound error codes f5e1(lid is up fault). Ran auto test, unit functioning as designed. Gave estimate for lid lock. Advised could also be control.Customer does not want to repair at this time ; used 1 W10810403 (LID LATCH) from stock"
We serviced a
IKEA COOKTOP ELE
Model ICI500XB01
Near Richmond Heights, OH 44143
Dan H
Job Details: 04/19/2021
"Installed new control, op test good"
We serviced a
KITCHENAID RANGE
Model KESK901SSS05
Near South Euclid, OH 44118
Joe O
Job Details: 04/16/2021
"Installed control. Ui still not powering on. Needs uiSpoke with BJ, customer old owe for ui and labor or if they did not want continue would refund everything but svc. Customer does not have funds today. Saving as estimate. Waiting on payment for part.; ordrng 1 WPW10206374 (cntrl-elec) and 1 WPW10206374 (cntrl-elec)"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Mentor, OH 44060
Dan H
Job Details: 04/16/2021
"New part is more damaged than the original part. ; and package was crushed(see pics), reordering basket, part is out of stock so not scheduling return appointment ; ordrng 1 W10752719 (Basket)"
We serviced a
WHIRLPOOL UPRIGHT / CHEST
Model WZF34X18DW04
Near Avon, OH 44011
Marie V
Job Details: 04/16/2021
"Part was not available Lowes couldnt find part, also unit was buried. Told them that well re-order part and come back on 04/23/21. ; ordrng 1 W10856583 (Gasket)"
We serviced a
MAYTAG WALL OVEN
Model MEW9627FZ02
Near Westlake, OH 44145
Marie V
Job Details: 04/16/2021
"Cc that the unit does not reach temp, when it does it stays. Ran diag found error code of F5E1 door latch motor not operating. Tested unit,theyre working as designed advice cust if cooking something that takes less than an hours to let unit 10 to 15 more min after buzzer goes off. Advice to monitor. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Amherst, OH 44001
Gabriel P
Job Details: 04/16/2021
Cc that ice was clumped up in bin. Verified and found the fill tube out of position leaking the water into the bin and bottom of freezer causing it to freeze up in clumps reinstalled fill tube properly and tested now working as designed. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Painesville, OH 44077
Brian M
Job Details: 04/16/2021
Cc of no cool Found evap to have ice ball on cap tube Needs evap and compressor and drier ; ordrng 1 W10836706 (evaporator) and 1 WPW10507886 (compressor) and 1 WPW10143759 (dryer)
We serviced a
MAYTAG WASHER
Model MVW6230HC0
Near North Royalton, OH 44133
David R
Job Details: 04/16/2021
"Cc of squeaking noise in spin. Verified, no error codes. Went through diagnostics. When going into spin there is a loud squeaking coming from gearcase. Nothing stuck. Ordering gearcase, cam and belt. ***office to reschedule ; ordrng 1 W10721967 (Cam) and 1 W11423758 (Gearcase) and 1 W11239857 (Belt)"
We serviced a
WHIRLPOOL REFRIGERATORL
Model WRF560SEHZ00
Near Cleveland, OH 44111
Corina B
Job Details: 04/16/2021
CC that the water and ice do not work. Found the ff section on the coldest temperature. Found the reservoir frozen. Steamed the reservoir out. Set temp tp correct settings. Optest ok. ; used 1 4317943 (ICEMAKER) from stock