We serviced a
KITCHENAID REFRIGERATOR
Model KSSC48QVS02
Near Bentleyville, OH 44022
Corina B
Job Details: 04/19/2022
Replaced the inverter box. Opt test ok. ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
MAYTAG REFRIGERATOR
Model MFI2568AES
Near Westlake, OH 44145
Joe O
Job Details: 04/19/2022
"Cc: display not working, clicking, not coolingCustomer had unit unplugged. Plugged unit in, unit started right up, display started working, unit is cooling. Op test ok.Built estimate for control. ; ordrng 1 WPW10310240 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
JENN-AIR RANGE
Model JGRP548HL01
Near Aurora, OH 44202
Brian M
Job Details: 04/19/2022
Installed glass
We serviced a
JENN-AIR RANGE
Model JDS1450DS0
Near Seven Hills, OH 44131
Gabriel P
Job Details: 04/19/2022
Replace control and console and buttons stop working call whirlpool tech line spoke to bruce he said to discard the harness that came with new control and use original harness or order new one if it doesnt work so I did and is working as right now advise customer to monitor
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Cleveland, OH 44105
Gabriel P
Job Details: 04/19/2022
Found drain hose on floor correct issue unit start working as design
We serviced a
WHIRLPOOL WINE COOLER
Model WUW55X24DS
Near North Ridgeville, OH 44039
Marie V
Job Details: 04/19/2022
Cc that the unit is not cooling properly. Removed back panel and found evap had big block of ice in the back. Is leaking refrigerant. Explain cust we will need to install a ui filter drier in order to find the leak. Cust will call back if they want to continue ; ordrng 1 WPW10143759 (Drier)
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Cleveland, OH 44105
Gabriel P
Job Details: 04/19/2022
"Found unit heating but found vent clogged clean ,and also advise customer to get a semi regit or hard vent cause hers is a fire hazard .opt test ok"
We serviced a
WHIRLPOOL WASHER
Model MHW5100DW0
Near Avon, OH 44011
Marie V
Job Details: 04/19/2022
"Cc that the clothes comes out wet sometimes. Ran diag, no error codes. Ra. Auto test pass. Verify pump catch, was clear. Ask cust for a load of towels. Ran a quick test with towels. Pass. Couldnt duplicate issue. Advice cust to monitor. And explain cases where it does not spin because it could be off balance. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near Fairview Park, OH 44126
Marie V
Job Details: 04/19/2022
"Cc that the fresh food section is not cooling properly. Took temps fresh food is at 47* and freezer at 0*. Verify at the control board, found thermistor is reading 6.7 ohms. Under ice. Unit will need new thermistor with harness. ; ordrng 1 W11087438 (Evap, harness), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Westlake, OH 44145
Gabriel P
Job Details: 04/19/2022
"Replace drain hose,opt test ok"
We serviced a
WHIRLPOOL WASHER
Model MVWC415EW1
Near Berea, OH 44017
David R
Job Details: 04/19/2022
"Cc unit making loud screeching noise. Found hub is wore down. Replaced from t/s. Ran diagnostics, good, ran calibration, good. Op Test Ok ; used 1 W10528947 (HUB) from stock"
We serviced a
WHIRLPOOL DRYER
Model LEQ9030PQ1
Near Cleveland, OH 44128
Manny
Job Details: 04/19/2022
"Cc unit not heating. Unit has proper power coming in, removed back cover and found heater open replaced heater using T/S# 279838, unit is heating opt test ok; used 1 279838 (ELEMENT) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFE540H0AS0
Near Highland Heights, OH 44143
Joe O
Job Details: 04/19/2022
Installed element. Ran test bake. Op test ok
We serviced a
GE RANGE
Model JB870SF2SS
Near Painesville, OH 44077
Dan H
Job Details: 04/19/2022
"Installed new element, op test good"
We serviced a
WHIRLPOOL DRYER
Model WED7300DW1
Near Mentor, OH 44060
Dan H
Job Details: 04/19/2022
"Installed new control, op test no good , user interface is flashing f6e2(communication error) error code now, unit needs new user interface, part is no longer available ; ordrng 1 W10507955 (Ui)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS03
Near Willoughby, OH 44094
Dan H
Job Details: 04/19/2022
"Customer complaint that doors are uneven, leveled unit, op test good"
We serviced a
FRIGIDAIRE RANGE
Model FGFB337GCD
Near Cleveland, OH 44102
Angel
Job Details: 04/19/2022
"Cc that unit makes a whistling sound when using the unit and that the front left burner will not ignite. Tested unit and the sound is coming from the pressure regulator will need regulator replaced, and for the burner the igniter is good because it functions when you try to ignite a different burner but not when your using the switch for the burner will need switch. Looked up harness for switches and its discontinued. Gave customer estimate and stated they will be looking into buying a new unit. Charged service call.; ordrng 1 316091706 (Pressure regulator), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID RANGE
Model KSDG950ESS1
Near Cleveland, OH 44106
Corina B
Job Details: 04/19/2022
Replaced the control. Brought back the core for return. Heated oven to 350*. Wpw10675033 was also delivered to customer. Brought parts back also. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT134TFDW00
Near Shaker Heights, OH 44122
Manny
Job Details: 04/19/2022
"Cc unit not working, unit is not cooling but has power checked voltage and its good. Good power coming to control, unplugged unit and plugged back in control reset and unit its working again seems like it was in demo mode. Unit is working as designed, customer is selling the house and might call us with the buyer so we can confirm to the buyer that the unit is working as designed. Opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Painesville, OH 44077
Dan H
Job Details: 04/19/2022
"Customer complaint that unit is not cooling properly, fresh food section temperature at 38 degrees, freezer section temperature at 14 degrees , unit is in defrost right now, defrost system completed, compressor and condenser fan are running, evaporator fan is running, good frost pattern formed on evaporator , unit is operating as designed"
We serviced a
KITCHENAID REFRIGERATOR
Model KFCS22EVMS3
Near Bay Village, OH 44140
Angel
Job Details: 04/19/2022
"Cc that the track for one of the freezer drawers is broken. Confirmed found one of the drawer tracks on the right side is broken will need to be replaced. Gave customer estimate and stated that it was expensive she will see what she can do. Charged service call. ; ordrng 1 W10163084 (Adapter) and 1 WPW10170836 (Glide), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Cleveland, OH 44103
Corina B
Job Details: 04/19/2022
CC that the unit does jot agitate. Confirmed. Found the shifter lost position. Replaced fthe shifter. Ran a calibration. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI6FARXXB00
Near Solon, OH 44139
Brian M
Job Details: 04/19/2022
Cc unit leaking Found drain pan frozen over and needs drain tube ; ordrng 1 W10619951 (drain tube)
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS0
Near Cleveland, OH 44108
Joe O
Job Details: 04/19/2022
"Cc: burning floorFound large burn spot on the floor. Customer has linoleum flooring, flooring warped and burnt through. Called whirlpool tech line spoke with Chris. Advised of issue. Sent pic. He stated he has no fix for it, he stated quality of the flooring could play a part in the burning. Transferred to safety spoke with, Kim. She stated that some cheaper flooring is not designed to withstand the proper amount of heat. No fix, and if customer has any more concerns to contact whirlpool safety.
We serviced a
WHIRLPOOL DRYER
Model LEB6000PQ0
Near Cleveland, OH 44112
Joe O
Job Details: 04/19/2022
Cc: not heatingCust Has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard?associated with this type of vent hose and advised cust to replace with a semi?rigid metal hose to?prevent fire hazard. Found element open. Needs heating element. Replaced element. Ran test cycle. Op test ok; used 1 279838 (ELEMENT) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Westlake, OH 44145
Gabriel P
Job Details: 04/19/2022
"Replace rack stop clip,opt test ok"
We serviced a
MAYTAG WASHER
Model MVWB855DC
Near Geneva, OH 44041
Dan H
Job Details: 04/19/2022
"Customer complaint that unit is not completing cycles, Unit in drain and spin cycle when tech arrived, unit completed spin cycle, Ran diagnostics found f2e1(stuck key) error code, unit passed stuck key test, lid locks, valves open and close, unit spins and agitates, drain pump and recirculation pump are working, unable to duplicate the problem , unit is operating as designed"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS07
Near Chagrin Falls, OH 44023
Brian M
Job Details: 04/19/2022
Cc no ice Found icemaker not calling for water Replaced icemaker Ran test harvest Advised to watch
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI6FDRXXY07
Near Avon Lake, OH 44012
Angel
Job Details: 04/19/2022
Cc that unit was not making ice. Took temps and freezer was at -2* and ff section was at 35*. Tried cycling ice maker and it would just keep cycling and would not call for water. Will need ice maker replaced. Replaced ice maker made sure it cycled and filled. Opt test ok.; used 1 W10882923 (ICE MAKER ASSY) from stock
We serviced a
AMANA REFRIGERATOR
Model ART318FFDB07
Near Euclid, OH 44123
Joe O
Job Details: 04/19/2022
Went to install door. Found small scratch customer stated not a problem. Found lower hinge missing shaft. Needs hinge pin ; ordrng 1 W11026307 (hinge-pin)
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE334GPS0
Near Avon, OH 44011
Marie V
Job Details: 04/19/2022
"Cc that the unit leaks sometimes. Theres water marks at the bottom. , started a cycle. Found 2 spray arms clogged. Will need to be replaced, also removed door to make sure nothing else was leaking. Good. Unit just need new spray arms. Cust will call if she wants to continue.; ordrng 1 W11101428 (Spray arm, lowers) and 1 WPW10448645 (Spray arm upper) and 1 W11223838 (Insulation), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Auburn Township, OH 44023
Brian M
Job Details: 04/19/2022
Cc unit wont drain Found plug in disposal Removed plug OP Test Ok
We serviced a
MAYTAG REFRIGERATOR
Model MFI2269VEBB
Near Beachwood, OH 44122
Brian M
Job Details: 04/19/2022
"Cc unit not working properly customer says fridge stopped cooling but is now working Found fridge at 38 and freezer at 0, ice bin full of ice can not determine an issue at this timeIf issue returns I would suspect an issue with ui and control possibly ; ordrng 1 67006294 (low voltage board) and 1 WPW10312695 (electronic control)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS00
Near North Olmsted, OH 44070
David R
Job Details: 04/19/2022
"Recovered refrigerant, replaced evap and drier, pulled 28'vac w/ pump, watched, good, charged 5.75oz r134a, unit cooling, pressures good, reset temps. Give 24 hrs to return to normal temps, 24-48 for ice. Op Test Ok.; used 2 W10896689 (Coupler), and 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSF26C3EXF01
Near Avon Lake, OH 44012
Angel
Job Details: 04/19/2022
Cc that unit is freezing stuff in the ff section and that the icemaker and water was not working. Took temps and ff section was at 32* and freezer at -1* raised the temp in the freezer to 2* and found that the diffuser was not closing would open and close by itself and would not stay shut. Ordering the diffuser. Also water and icemaker was mot working because water was not hooked up but he thinks its because of an issue with the line. So i told him to hook it up and test it when he gets a chance to find out what the issue is. He said he will work with that later to see whats going on with the line or if it was just that the previous owner left it unhooked.; ordrng 1 W11177624 (Diffuser)
We serviced a
WHIRLPOOL REFRIGERATOR
Model MRT311FFFZ00
Near Euclid, OH 44123
Joe O
Job Details: 04/19/2022
Cc: freezer door not closingFound door binding about 2-3 inches from closed. Found item in door hitting shelf. Removed. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW0
Near Cleveland, OH 44113
Manny
Job Details: 04/19/2022
"Cc unit have f11, f24, f03 codes and running constantly, ran diagnostics and unit gets stuck on step 03 for drain pump, but no water in the tub, checked pressure switch and hoses and they passed unit is thinking that there is water in the tub, unit will need main control ; ordrng 1 W11574590 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDEM01
Near Avon, OH 44011
Gabriel P
Job Details: 04/19/2022
Replace valve and harness then ran fill test opt test ok
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Jefferson, OH 44047
Dan H
Job Details: 04/19/2022
"Installed new lock and control, op test good"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW1
Near Avon, OH 44011
Marie V
Job Details: 04/19/2022
"Replaced control, drain pump and latch. Ran auto test I was able to hear that the belt is slipping. Replaced from T/S. Calibrated unit and ran auto test. Op test ok brought core for return. ; used 1 WPW10006384 (BELT) from stock"
We serviced a
KITCHENAID WALL OVEN
Model KEBS207SSS04
Near Beachwood, OH 44122
Brian M
Job Details: 04/19/2022
"Cc unit not baking in lower oven Suspect thermal fuse no bake or broil. Also found error code f6e0 According to tech sheet its recommended to replace ui and control ; ordrng 1 WPW10312205 (cntrl-elec) and 1 WPW10119142 (cntrl-elec) and 1 WP8304452 (fuse-thrml), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Eastlake, OH 44095
Joe O
Job Details: 04/19/2022
"Cc: not coolingFound temps in ff section at 57 degrees, freezer at 27 degrees. Found evap completely frosted over. Needs evap harness, thermistor, and heating element.Element and harness out of stock. Office to reschedule; ordrng 1 W11581973 (Harness) and 1 W11581973 (Thermistor) and 1 W11546981 (Element)"
We serviced a
KITCHENAID WALL OVEN
Model KODE500ESS00
Near Sheffield Lake, OH 44054
Gabriel P
Job Details: 04/19/2022
Replace both control and console and sensor and still not working call whirlpool for assistance
We serviced a
WHIRLPOOL WASHER
Model WTW5100HW1
Near Lorain, OH 44053
Angel
Job Details: 04/19/2022
"Replaced gearcase, belt, motor, and cam ran a calibration and auto test Opt test n/g also need the shifter replaced the speed sensor was bad ran a calibration again tested unit. Opt test ok.; used 1 W10913953 (ACTUATOR) from stock"
We serviced a
WHIRLPOOL RANGE
Model KFGG500ESS3
Near Cleveland, OH 44111
Manny
Job Details: 04/19/2022
"Cc all burners clicking when she turned only one on and oven its under temp. Ran diagnostics no codes, explain to customer that all surface igniter will click at the same time no matter what burner she uses, ran bake to 350 unit finished preheating and temp is 25 degrees lower, calibrated oven temp and ran bake temps are optimal, advise customer to keep an eye on it and if she sees any changes on bake goods to give us a call and well take another look. Opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Richmond Heights, OH 44143
Corina B
Job Details: 04/19/2022
"Recovered refrigerant, replaced evaporator and drier, pulled 28vac w/ pump, watched, good, charged 5.2 oz r134a, unit cooling, pressures good, op test ok"
We serviced a
AMANA DISHWASHER
Model ADB1300AFS1
Near Cleveland, OH 44135
Manny
Job Details: 04/19/2022
"Cc unit not draining, ran diagnostics cycle and found code 6-4 for float switch fault, tested the switch and passed, ran test cycle unit draining but have lots of suds, unit is working properly."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFSS2612TF3
Near Painesville, OH 44077
Joe O
Job Details: 04/19/2022
Installed capacitor and controller. Advised customer to allow 24 hours for temps to adjust. Op test ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Ashtabula, OH 44004
Dan H
Job Details: 04/19/2022
"Installed new spray arm and inner door, op test good"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Lorain, OH 44052
Gabriel P
Job Details: 04/19/2022
"Replace control and upper harness,opt test ok"
We serviced a
KENMORE WASHER
Model 11031633611
Near Chesterland, OH 44026
Brian M
Job Details: 04/19/2022
Installed pump Ran auto test and calibration OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
MAYTAG DRYER
Model MEDB835DC4
Near Amherst, OH 44001
Angel
Job Details: 04/19/2022
"Cc that unit is squealing. Confirmed turned on unit and found that the pulley is squealing. Will need pulley replaced. Replaced pulley, rollers and belt tested unit. Opt test ok. ; used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near North Ridgeville, OH 44039
David R
Job Details: 04/19/2022
"Cc unit slow ice, not cooling correctly. Took temps, FZ 35, FF 50. Ram diagnostics, heater not coming on, too thick of ice to take off cover. Ordering control, heater and harness. Needs to be steamed.*** requesting double labor * 2 job count ; ordrng 1 W11581973 (Evap harness) and 1 W11546610 (Heater) and 1 W11558182 (Control)"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Painesville, OH 44077
Corina B
Job Details: 04/19/2022
Replaced the wire harness. Ran a calibration. Started a quick cycle. Opt test ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW5800BW0
Near Lorain, OH 44053
Marie V
Job Details: 04/19/2022
"Cc that the unit is not spinning the clothes out. Ran diag F0E5 Off balance load. Ran auto test. Found hub stripped. Replaced from T/S. Ran calibration and auto test, op test ok; used 1 W10528947 (HUB) from stock"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Painesville, OH 44077
Brian M
Job Details: 04/18/2022
"Cc unit bouncing and hitting the side panels when spinning Found suspension to be weak Needs rods ; ordrng 1 W11130362 (suspension), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE DRYER
Model GTD65GBSJWS
Near Sheffield Lake, OH 44054
Angel
Job Details: 04/18/2022
Cc that they had somebody from another company come out to install belt and belt snapped again as soon as they started unit and company stated they needed a drum. Verified issue and found that belt was put on backwards and drum was fine. Replaced belt made sure pulley was good and that the belt was seated properly. Put some clothes in Unit to test it and it ran perfectly. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHV
Near Chesterland, OH 44026
Brian M
Job Details: 04/18/2022
Customer showed pop took pic Cc door squeaking
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Willoughby, OH 44094
Joe O
Job Details: 04/18/2022
"Cc: leaking, abnormal wash soundStarted test cycle. Found drip coming from heating element bushing. Unit falls under S17304. Needs elementElement shows out of stock. Office to reschedule; ordrng 1 W11537778 (Element)"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Oberlin, OH 44074
David R
Job Details: 04/18/2022
"Cc unit went out of balance and was bumping sides. Found washplate and agitator broken and missing pieces. I believe either a large or overload, item wrapped itself around agitator and broke it causing problems. No error codes. Ran diagnostics, all components working properly. Advised customer for not to not overload unit. Advised of anti vibration pads. Took pics of dents, was able to pop them back in. Leveled unit. Ordering washplate and agitator ; ordrng 1 W11395428 (Agitator) and 1 W11510461 (Washplate)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHV00
Near Olmsted Falls, OH 44138
David R
Job Details: 04/18/2022
"Cc unit couldnt get out filter. Showed customer how to take out and replaced filter. Customer replaced, good. Op Test Ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ01
Near Cleveland, OH 44114
Corina B
Job Details: 04/18/2022
"Cust is tax exempt, took picture. CC that the unit is not cooling. Confirmed. Comps pulling .54 amps. Fans are running. Will need a new evaporator and drier. Parts and labor are still under Warranty ; ordrng 1 WP2188822 (Evaporator) and 2 WPW10143759 (Drier)s"
We serviced a
WHIRLPOOL DRYER
Model WHD560CHW2
Near Cleveland, OH 44113
Corina B
Job Details: 04/18/2022
CC that the unit is not heating. Ran diag no codes. Advised cust these are heat pumps and have a lower heat. Keep the filters clean. Run the time dry and heavy duty for best results. Opt test ok.
We serviced a
WHIRLPOOL WASHER
Model WTW8040DW0
Near Avon, OH 44011
Angel
Job Details: 04/18/2022
"Cc that unit sounds loud when agitating. Ran diagnostics and found F7E9 lock rotor. Went into diagnostics to and tried doing a agitation but unit will agitate with the whole tub looked underneath and found gearcase leaking and already had water and oil all over the floor. Unit will need rotor, stator, gearcase, clutch and slider replaced. Gave customer estimate and stated they will be shopping for a new unit. Charged service call.; ordrng 1 W10754158 (Stator) and 1 W10754161 (Rotor) and 1 W11393685 (Gearcase) and 1 W10734521 (Slider) and 1 W10754448 (Clutch), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ02
Near Cleveland, OH 44106
Manny
Job Details: 04/18/2022
"Replaced both valves, ran about 1qt of water, advise customer to allow 24 hours for ice maker to harvest enough ice, opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Painesville, OH 44077
Dan H
Job Details: 04/18/2022
"Installed new control and thermistor, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Eastlake, OH 44095
Joe O
Job Details: 04/18/2022
Cc: not making iceFound lower door harness broken. Needs freezer door.Office to reschedule; ordrng 1 W11566705 (Freezer door)
We serviced a
AMANA REFRIGERATOR
Model ASI2575GRW08
Near Cleveland, OH 44102
Corina B
Job Details: 04/18/2022
CC that the filter is not coming out. Confirmed. Filter is stuck. Will need a new housing. ; ordrng 1 W11162041 (Housing)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Strongsville, OH 44149
David R
Job Details: 04/18/2022
"Replaced bi metal w/ harness. Steamed all ice. Reset temp settings. Good. Give 24 hrs to return to normal temps, set aero 7 to 2 auto 8 hr defrost. Op Test Ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM02
Near Cleveland, OH 44109
Gabriel P
Job Details: 04/18/2022
"Replace gasket,opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ01
Near North Ridgeville, OH 44039
Angel
Job Details: 04/18/2022
"Cc that evaporator has been frosting up and he removed back panel and removed heater as well will have to reinstall parts to test. So i steamed out evaporator verified all components and seemed good heater was good as well. Did find thermistor out of place so i replaced it correctly and zip tied it for proper reading. Did explain to the customer if unit starts doing the same thing again he will need the ui replaced. ; ordrng 1 W11214887 (Ui), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGHD2369TF5
Near Newbury Township, OH 44065
Brian M
Job Details: 04/18/2022
Installed icemaker Advised to watch If issue returns more than likely a valve issue but valve is functioning properly today
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM14
Near Eastlake, OH 44095
Joe O
Job Details: 04/18/2022
"Cc: flickering lightsFound main led control receiving proper power. Cycled power, lights still flickering. Needs main led(control board); ordrng 1 W11033329 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE DISHWASHER
Model GDF520PGJ2WW
Near Eastlake, OH 44095
Joe O
Job Details: 04/18/2022
"Cc: flashing, not startingFound unit not sensing latch. Ohmed out door latch from control. Needs controlCustomer does not want to repair at this time; ordrng 1 WD21X24900 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWP576KW1
Near Strongsville, OH 44149
David R
Job Details: 04/18/2022
"Replaced tub ring, tested, good. Op Test Ok"
We serviced a
MAYTAG WASHER
Model MVWB725BW0
Near Cleveland, OH 44109
Gabriel P
Job Details: 04/18/2022
"Bearings sound loud they needed to be replaced ,cause are locking customer will not fix ; used 1 W10435302 (BEARING) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFSS2612TE0
Near Wickliffe, OH 44092
Joe O
Job Details: 04/18/2022
"Installed fill tube. Cycled ice maker. Found low water pressure at dispenser and ice maker. Tested pressure to filter found unit has good pressure to filter, building pressure to filter. Needs water filter. Advised customer the ice maker will continue to freeze if filter is not replaced. Needs water filter"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW08
Near Cleveland, OH 44120
Corina B
Job Details: 04/18/2022
CC that the doors are not level and opens easy and can not dispense the ice. Confirmed. Found the ice bin not sitting correctly. Readjusted the bin. Found the ff door gasket not touching the frame. Steamed out the gasket. Vaseline the gaskets. Raised the ff door. Opt test ok
We serviced a
WHIRLPOOL WASHER
Model LXR5432KQ0
Near Maple Heights, OH 44137
David R
Job Details: 04/18/2022
"Replaced lid lock switch. Tested, good. Op Test Ok"
We serviced a
WHIRLPOOL WALL OVEN
Model JMW9530DAS
Near Ravenna, OH 44266
Brian M
Job Details: 04/18/2022
Called and rescheduled ; schdld next appmnt for 4/22 FRI !
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ0
Near Cleveland, OH 44143
Joe O
Job Details: 04/18/2022
"Cc: leaking, suds, error codeCustomer stated unit flashing error code, and unit had leaked suds and water all over floor. Found error codes fae2(vent electrical problem), f8e4(overflow switch). Advised customer detergent usage. Advised over suds can cause error code and will cause unit to leak. Ran test cycle. No leak found vent checked good. Unit functioning as designed. Unit does not fall under sp. Op test ok"
We serviced a
MAYTAG DRYER
Model PYG2300AWW
Near University Heights, OH 44118
Corina B
Job Details: 04/18/2022
"CC that the unit is not working and trips the breaker. Confirmed. Checked the wires, good. Called BJ unplugged wires. Found the timer shorted to the cabinet. Will need a timer. Cust de not want to repair ; ordrng 1 WP53-1810 (Timer), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Ravenna, OH 44266
Brian M
Job Details: 04/18/2022
"Installed gearcase, clutch, stator and slider Ran auto test OP Test Ok"
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Warrensville Heights, OH 44128
David R
Job Details: 04/18/2022
Found cam and belt loose. Corrected and used lock prep for cam screw. Tested. Good. Op Test Ok
We serviced a
MAYTAG DRYER
Model MGD7230HW1
Near Mayfield, OH 44143
Joe O
Job Details: 04/18/2022
Cc: clean vent messageRan test cycle. Found no message. Unit has good heat and air flow. Op test ok
We serviced a
WHIRLPOOL WASHER
Model LXR9245EQ1
Near Richmond Heights, OH 44143
Corina B
Job Details: 04/18/2022
Replaced the cam kit. Started a cycle. Opt test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS00
Near Brecksville, OH 44141
David R
Job Details: 04/18/2022
Helped tech with SS repair. See other techs notes.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ03
Near Westlake, OH 44145
Angel
Job Details: 04/18/2022
Cc that the freezer bin handle keeps coming off. Confirmed handle keeps falling off has a broken tab. Will need drawer whole replaced because drawer is warped in the middle as well. Ordering parts. ; ordrng 1 WPW10493169 (Upper freezer bin)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Painesville, OH 44077
Dan H
Job Details: 04/18/2022
"Installed new control, op test good"
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Painesville, OH 44077
Dan H
Job Details: 04/18/2022
"Customer complaint that boot is ripped, confirmed, ordering boot; ordrng 1 W11314648 (Boot)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Painesville, OH 44077
Dan H
Job Details: 04/18/2022
"Installed new heater, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Eastlake, OH 44095
Dan H
Job Details: 04/18/2022
"Installed new control, op test good"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Shaker Heights, OH 44120
Manny
Job Details: 04/18/2022
"Cc unit not filling, ran diagnostics and found code F7E1 for motor fault, ran test cycle and unit fills but when pump its supposed to start washing unit gives F7E1 error, unit will need pump motor assembly. Parts out of stock, office to contact customer for next service appointment.; ordrng 1 W11416362 (pumpmotor assembly)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Beachwood, OH 44122
Manny
Job Details: 04/18/2022
"Replaced adjusters, opt test ok, unit under warranty per pop on file"
We serviced a
JENN-AIR COOKTOP ELE
Model C221
Near Shaker Heights, OH 44122
Manny
Job Details: 04/18/2022
"Replaced infinite switch, opt test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Beachwood, OH 44122
Manny
Job Details: 04/18/2022
"Cc unit not filling, ran diagnostics found code f4e3 for motor not running ran test cycle and unit is filling but motor wont run, console button are staying stuck when pressed , unit will need console and sump motor assembly.; ordrng 1 W11367678 (Control panel) and 1 W11085683 (pump&motor)"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Mentor, OH 44060
Dan H
Job Details: 04/18/2022
"Customer complaint that unit is not spinning properly, ran diagnostics found f0e5(off balance) error code, ran manual test cycle, lid locks, unit agitates , found hub stripped installed new hub, op test good ; used 1 W10528947 (HUB) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW95HEDW0
Near Parma, OH 44129
Gabriel P
Job Details: 04/18/2022
Customer still having same issue with console buttons not responding and also not unlocking ordering control and ui; ordrng 1 W11032117 (Control) and 1 W10814583 (White ui)
We serviced a
MAYTAG WASHER
Model MVWC416FW1
Near Cleveland, OH 44105
Manny
Job Details: 04/18/2022
"Cc unit stuck in spin cycle ran diagnostics and found f0e5 for off balance load, test cycle and calibration, opt test ok, called wpl tech line, unit is working as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHB02
Near North Olmsted, OH 44070
Angel
Job Details: 04/18/2022
Cc that unit is freezing stuff in ff section and thinks freezer is too cold. Verified temps and freezer section was at 0*to 2* and ff section was at 39* but unit was set to 42* so i set freezer at 2* and Im ordering the diffuser also let her know about having tall stuff in top shelf so it wont block the airflow and also the thermistor where its placed on the side they dont want to block because thermistor will not read properly. Ordering part.; ordrng 1 W11236851 (Diffuser)