Service History 120 - Fred's Appliance

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Cleveland, OH 44135

Gabriel P

Job Details: 07/29/2022

"Replace heater,opt test ok"

We serviced a

KITCHENAID WALL OVEN

Model KODC304ESS00

Near Chagrin Falls, OH 44022

Joe O

Job Details: 07/29/2022

Installed high limit thermostat. Ran test bake. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM00

Near Pepper Pike, OH 44124

Corina B

Job Details: 07/29/2022

"Model/serial do not match, but under warranty. CC that there is a vibration noise, the doors are hard to open and a bin is broken. Advised cust to send over closing papers for the bin. Confirmed on the doors not opening. Will need a new drain tube, fitting, dampeners and a bin (when they send the closing paperwork over); ordrng 1 W11512417 (Extension) and 1 W11239961 (Bin) and 1 WP2304888 (Fitting) and 6 WP2158826 (Dampener)s"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near East Cleveland, OH 44112

Manny

Job Details: 07/29/2022

"Cc unit not washing properly, found unit with bad shifter, replaced shifter, opt test ok"

We serviced a

MAYTAG DRYER

Model MGD5630HW3

Near Westlake, OH 44145

Marie V

Job Details: 07/29/2022

"Cc that the unit turns on but display does not shows time just lines. Confirmed. Found harness was pinched, ui not getting proper signal. Replaced ui. Tested unit, heats up. Op test ok brought core for return"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF954CIHV00

Near Lakewood, OH 44107

Angel

Job Details: 07/29/2022

Replaced ui panel and verified temperatures to make sure everything is good and freezer temp was at 4* and ff section was at 43* but it was working on the freezer at the moment of checking the temperature. Unit as of now working as should and making ice as well. Opt test ok.

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Strongsville, OH 44136

David R

Job Details: 07/29/2022

"Replaced heater. Tested in diagnostics. Good, Op Test Ok."

We serviced a

KENMORE RANGE

Model 362.75371691

Near Euclid, OH 44119

Corina B

Job Details: 07/29/2022

CC that the oven does not work. Confirmed. Checked the igniter 0 amps. 120 volts from the control. Replaced the igniter from t/s. Heated oven to 350*. Opt test ok ; used 1 12400035 (IGNITER) from stock

We serviced a

MAYTAG REFRIGERATOR

Model M1TXEGMYW01

Near Ravenna, OH 44266

Brian M

Job Details: 07/29/2022

Cc no cool Found no frost pattern on evap and compressor running Needs sealed system repair ; ordrng 1 W10507884 (compressor) and 1 WPW10314205 (evaporator) and 1 WPW10143759 (DRIER)

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS05

Near Mantua, OH 44255

Brian M

Job Details: 07/29/2022

Customer showed pop took pic Cc drawer falls Needs deli drawer rail ; ordrng 1 W11397195 (Arm)

We serviced a

MAYTAG DRYER

Model MEDB835DW

Near Lakewood, OH 44107

Angel

Job Details: 07/29/2022

"Cc that unit started making loud noise again. Verified but no noise customer showed me a video and it was the pulley last time it was explained as a scraping noise and its a squealing noise found pulley a little worn replaced everything with dryer repair kit tested unit. Opt test ok,; used 1 4392067 (DRYER REPAIR KIT) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5100HW2

Near Painesville, OH 44077

Dan H

Job Details: 07/29/2022

"Customer complaint that unit is not starting , confirmed, Ran diagnostics found f7e1(tachometer missing), f7e7(motor unable to reach target rpm), and f7e6(motor circuit open) error codes, found gear oil and water all over under unit, unable to remove wash plate, unit needs new gearcase, motor, capacitor , and wash plate ; ordrng 1 W10752283 (Washplate) and 1 W11449840 (Gearcase) and 1 W11026785 (Motor) and 1 W11395618 (Cap)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WSF26C3EXF01

Near Mentor, OH 44060

Dan H

Job Details: 07/29/2022

"Installed new air damper and door closers, op test good"

We serviced a

KITCHENAID RANGE

Model KSGG700ESS2

Near Huntsburg, OH 44046

Dan H

Job Details: 07/29/2022

"Installed new igniter, op test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDB02

Near Orwell, OH 44076

Dan H

Job Details: 07/29/2022

"Installed new doors, op test good"

We serviced a

WHIRLPOOL RANGE

Model WFE550S0HZ1

Near Conneaut, OH 44030

Dan H

Job Details: 07/29/2022

"Customer complaint that oven is not working, found terminal block and wires burned, installed new terminal block and harness, op test good ; used 1 W11416047 (TERM BLOCK KIT - RANGE) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FBS01

Near Ashtabula, OH 44004

Dan H

Job Details: 07/29/2022

"Customer complaint that unit is not cooling, unit is unplugged, plugged in, compressor and condenser fan are running, evaporator fan is running, compressor watt draw is at 49 degrees, system has a leak, unit needs new fresh food section evaporator and compressor, ran entitlement parts and labor are covered, part is out of stock so not scheduling return appointment , 3 COUNT JOB UPON RETURN; ordrng 1 W11291123 (Ff evaporator) and 1 W11592010 (Compressor)"

We serviced a

WHIRLPOOL RANGE

Model WGG745S0FS02

Near Ashtabula, OH 44004

Dan H

Job Details: 07/29/2022

"Customer complaint that oven is not heating and cooktop is not lighting, confirmed, found gas turned off , found spark module disconnected, connected spark module, turned gas on, op test good"

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAHZ0

Near Chagrin Falls Township, OH 44022

Joe O

Job Details: 07/29/2022

Cc: not washingFound sump receiving proper power. Needs sump assembly; ordrng 1 W11087376 (pump&motor)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ07

Near Madison, OH 44057

Dan H

Job Details: 07/29/2022

"Installed new door handle, op test good"

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KWH0

Near Cleveland, OH 44108

Manny

Job Details: 07/29/2022

"Cc that she thinks that the unit is leaking because her floor feels spongy, Sean diagnostics, no codes, ran test cycle no leaks, ran normal cycle for 20 mins no leaks, unit is working as designed"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ02

Near Strongsville, OH 44149

David R

Job Details: 07/29/2022

"Cc unit not making ice. Went to diagnostics, found E5 thermistor issue. Checked ice maker, ice inside mold, just not cycling to eject. Ran test 58, heater came on and ejected ice. Cut breaker for 1 min to rest power and reset unit. Checked error codes again. E0 no codes. Icemaker cycling and called for water, customer to monitor. If not working in future, suggest replacing icemaker W11483245. As of today, good. Op Test Ok"

We serviced a

ELECTROLUX FREEZER UPRIGHT

Model EI32AF65JS2

Near Solon, OH 44139

Joe O

Job Details: 07/29/2022

Installed customer supplied water valve. Steamed fill tube. Cycled ice maker. Op test ok Customers unit was attached in front and rear of unit. He Stated to pull unit out anyways.

We serviced a

JENN-AIR COMPACTOR

Model TC607X4

Near Gates Mills, OH 44040

Brian M

Job Details: 07/29/2022

Installed pedalOP TEST OK

We serviced a

MAYTAG WALL OVEN

Model MEW9630FZ03

Near Gates Mills, OH 44040

Joe O

Job Details: 07/29/2022

Replaced oven seals. Op test ok

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Westlake, OH 44145

Angel

Job Details: 07/29/2022

Cc that unit kept doing a rinse more than once. Verified and noticed customer had the deep water wash and extra rinse on and he was not aware of having it on that setting ran diagnostics and unit had no error codes checked all functions individually and all are working perfectly ran a calibration and auto test and passed. Explained to customer about the settings and he just wasnt aware about that setting unit is working as designed. Opt test ok.

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Wickliffe, OH 44092

Corina B

Job Details: 07/29/2022

"CC that there is pin holes in the clothes. Confirmed. Took pictures of the holes. Checked the drum no sharp edges. No slack on the drum. Pulled drum out, rollers are not worn. Called BJ and t/l Butch, working as designed. Opt test ok"

We serviced a

MAYTAG DRYER

Model MGDC465HW0

Near Chardon, OH 44024

Brian M

Job Details: 07/29/2022

Cc long dry times Found vent clogged Advised on vent cleaning

We serviced a

MAYTAG REFRIGERATOR

Model M1TXEGMYW01

Near Cleveland, OH 44135

Gabriel P

Job Details: 07/29/2022

"Follow each step of seal system,opt test ok"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Cleveland, OH 44106

Manny

Job Details: 07/29/2022

"Cc that unit not filling up and not washing, verified and not cold water coming in, ran diagnostics and found code F8e1 for long fill no fill, cold water valve not opening unit needs inlet valve replaced ; ordrng 1 W11210463 (valve)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Wellington, OH 44090

David R

Job Details: 07/29/2022

"Replaced all parts, control, switch, valve, inlet water valve gasket assembly. Ran normal cycle while unit is out, good. No leaks, showed customer. Good. Op Test Ok. ** customer said he will push back and install"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near North Ridgeville, OH 44039

Marie V

Job Details: 07/29/2022

replaced heater, ran unit, no leaks. Op test ok"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model Ffss2614qp6a

Near Madison, OH 44057

Dan H

Job Details: 07/29/2022

"Customer complaint of ice build up on freezer section floor, found evaporator drain tube clogged, cleared out, op test good"

We serviced a

WHIRLPOOL DRYER

Model WED5620HW1

Near Roaming Shores, OH 44084

Joe O

Job Details: 07/28/2022

"Cc: squeaking, squealing noiseFound idler seized to shaft, found rollers squealing. Needs dryer repair kit. Installed dryer repair kit. Tested. Op test ok ; used 1 4392067 (DRYER REPAIR KIT) from stock"

We serviced a

MAYTAG WASHER

Model MVWB865GW0

Near Painesville, OH 44077

Dan H

Job Details: 07/28/2022

"Customer complaint that unit is not turning on , confirmed, found 120vac to control, diagnostics led is out, unit needs new control ; ordrng 1 W11162440 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Avon, OH 44011

Angel

Job Details: 07/28/2022

Cc that when shes using the dispenser the water sprays everywhere and concerns about bottom 2 drawers in freezer. Verified drawers and there good just recommended not to over fill them to prevent from food getting stuck making it hard to slide open. And the dispenser was that the fill hose came off bracket causing the hose to spray outwards took apart and clipped it back in place and had the customer test it. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRQA59CNKZ

Near Avon, OH 44011

Angel

Job Details: 07/28/2022

Replaced seal and control board set temperature for customer. Opt test ok.

We serviced a

WHIRLPOOL ICEMAKER

Model GI15PDXZS1

Near Cleveland, OH 44111

Gabriel P

Job Details: 07/28/2022

"Found resorver tank crack and drain pump damage ordering ; ordrng 1 W10837384 (Resorver bin) and 1 W10837384 (Drain pump), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Cleveland, OH 44135

Gabriel P

Job Details: 07/28/2022

Found lid broken replace from t/s opt test ok

We serviced a

KITCHENAID DISHWASHER

Model KDTE204EWH1

Near Chardon, OH 44024

Joe O

Job Details: 07/28/2022

Installed control. Ran multiple test cycle. Op test ok

We serviced a

KITCHENAID RANGE

Model KDRP467KSS07

Near Avon Lake, OH 44012

Angel

Job Details: 07/28/2022

Cc that they used the bake option couples days ago and her food got burnt on top and it happened 2 times and that after that happened 2 times when she tried it again its been working fine but also mentioned that it happened after a self cleaning cycle she ran. Explained to her that the self clean will put a lot of stress on control and cooling fan so I Tested unit by running a preheat at 350* waited about 15mins to see the temperature after it cycled on and of about 3 times and the temperature was between 355* and 360* also tried the broil and it was working as should explained to customer that it couldve been a glitch in the control after trying to do the self cleaning cycle but unit is showing me that its working as designed. Opt test ok.

We serviced a

KITCHENAID DISHWASHER

Model KDTE334GPS0

Near Chardon, OH 44024

Brian M

Job Details: 07/28/2022

Cc unit not closing and soap dispenser not working Fixed soap dispenser Found unit not mounted causing unit to hit cabinet and not close properly Fixed installation ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

FRIGIDAIRE DISHWASHER

Model FGID2476SF7A

Near Chardon, OH 44024

Brian M

Job Details: 07/28/2022

"Cc unit not drying Found heater functioning but unit not drying normal Operation Needs control ; ordrng 1 117518740 (Control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model GI6FARXXY07

Near Grafton, OH 44044

David R

Job Details: 07/28/2022

"Cc unit not making ice. Found older icemaker not cycling. Replaced from t/s. Cycled and called for water, Op Test Ok. ; used 1 W10882923 (ICE MAKER ASSY) from stock"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LFSS2312TE0

Near Painesville, OH 44077

Dan H

Job Details: 07/28/2022

"Customer complaint of grinding noise, confirmed, found ice maker leaking down back wall into evaporator fan, unit needs new ice maker ; ordrng 1 241798231 (Ice maker)"

We serviced a

AMANA DISHWASHER

Model ADB1400AGW3

Near Elyria, OH 44035

Marie V

Job Details: 07/28/2022

"Cc that the unit is not drying dishes. Cust washed a load before I arrived. Found plastic not dry all the way and water around the walls and bottom of unit. Verify rinse aid and found it was set to low , set it to high. Explain cust the function of it. Also ran diag, no error codes were found. Took temps by the end of the cycle 170*. Unit is working as designed. Advice cust to run hot water at the sink before starting."

We serviced a

MAYTAG REFRIGERATOR

Model MFI2568AES

Near Avon, OH 44011

Marie V

Job Details: 07/28/2022

"Cc that the unit the ice maker is not working all the time , that freezer gets warm and then starts freezer food, that the mullion is broken and door would not close also the freezer light is not working. Took temps 33* in fresh food section and freezer is at *1. Ice maker has ice inside the bin 14* inside ice maker box. Mullion needs replacement. Fresh food thermistor is reading 58* ordering thermistor . . Also rails on freezer are not pulling properly to close all the way. This will cause warm air to enter in freezer and it will not properly cool. Set temps to 38* and 0* recommended temps. Ordering mullion, thermistor and rails. ; ordrng 1 WPW10151713 (Mullion.) and 2 WP67006365 (Rails)s and 1 12002355 (Thermistor) and 1 WPW10127427 (Damper)"

We serviced a

KITCHENAID REFRIGERATOR

Model KSSC48QVS02

Near Chagrin Falls, OH 44022

Corina B

Job Details: 07/28/2022

"CC that the unit is not holding temperature. Confirmed ff 55 Fz 32. Checked the evaporator no frost pattern on the evaporator. Will need a new evaporator, compressor, drier. Parts are still under manufacturing warranty. Office to reschedule appointment.; ordrng 1 W10841139 (Compressor) and 1 WPW10143759 (Drier) and 1 WPW10205102 (Evaporator)"

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ0

Near Chesterland, OH 44026

Corina B

Job Details: 07/28/2022

Replaced the heater. Ran a calibration. Started a cycle. No leaks. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW02

Near Cleveland, OH 44105

Gabriel P

Job Details: 07/28/2022

Found bottom frame damage is not repairable call whirlpool and send pictures, opt test ok

We serviced a

FRIGIDAIRE DRYER

Model GLEQ942CS0

Near Cleveland, OH 44128

Gabriel P

Job Details: 07/28/2022

"Found heater open giving estimate ; used 1 131553900 (Heater), 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ05

Near Willoughby Hills, OH 44092

Joe O

Job Details: 07/28/2022

"Cc: not coolingFound dye leak at factory lock ring connector. Recovered refrigerant, repaired factory connection. Put unit into 28 inch vac for 15 mins, recharged with 5.5oz of r134a. unit is cooling. advised customer to allow 24 hrs for cooling. op test ok ; used 1 W10896689 (Coupler) from stock"

We serviced a

WHIRLPOOL DRYER

Model WED5010LW0

Near Parma, OH 44134

Gabriel P

Job Details: 07/28/2022

"Found motor not starting replace from t/s ,opt test ok ; used 1 279827 (Motor) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS02

Near Avon Lake, OH 44012

Angel

Job Details: 07/28/2022

Cc that unit had a little moisture around shelfs and that one of the crisper doors wont close properly. Confirmed explained to customer that since she has her refrigerator almost empty the cold has nowhere to grab onto and keeps building up moisture recommended her to have her refrigerator at least 70% full to avoid that moisture around shelfs and for the crisper door theres nothing broken or bent just have to push it in firmly to close properly drawer just slides on plastic slides.

We serviced a

GE DISHWASHER

Model GDF630PSMOSS

Near Lakewood, OH 44107

Angel

Job Details: 07/28/2022

Cc that unit was mot draining. Confirmed could not hear the drain pump running. Looked underneath and found drain pump unplugged and one of the pins was bent pushed back pin and plugged in unit tested and it started draining as should. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT313CZLZ

Near Gates Mills, OH 44040

Corina B

Job Details: 07/28/2022

"Cust showed pop, sent pic. CC that there is frost an ice build up. Confirmed. Found that there was a gap on the ff door. Steamed out the gasket. Used Vaseline around the gasket. Opt test ok"

We serviced a

KENMORE RANGE

Model 665.78003801

Near Painesville, OH 44077

Dan H

Job Details: 07/28/2022

"Customer complaint that unit was beeping and buttons were not working, found control panel warped, unit needs new control; ordrng 1 WPW10194002 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG STACK W/D

Model LSE7806ACE

Near Fairport Harbor, OH 44077

Dan H

Job Details: 07/28/2022

"Customer complaint that drum is not tumbling, confirmed, found belt snapped, unit needs new belt, showing service was waived, quoted repair with service charge cause it was a different issue as previous repair, customer said she shouldnt have to pay service charge, no service charge was collected; ordrng 1 WPY312959 (Belt), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG DRYER

Model MEDP575GW0

Near Mentor, OH 44060

Dan H

Job Details: 07/28/2022

"Customer complaint that unit is taking too long to dry, started normal dry cycle, unit heated, good air flow out of unit, unable to check outside vent cause it exits through the roof, advised customer to have vent checked and that the total length of the vent should not exceed 7 3/4 ft per installation instructions, unit is operating as designed"

We serviced a

AMANA REFRIGERATOR

Model ASI2175GRS07

Near Cleveland, OH 44143

Joe O

Job Details: 07/28/2022

"Cc: ice build up in chute, bin hard to pull outCustomer stated ice was building up in the chute, stated they broke it up and since been working. Stated the bottom drawer in ff section was hard to open. Found lower shelf not seated correctly. Reseated shelf. Found no ice build up, unit is dispensing. Op test ok"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF540PADM3

Near Lyndhurst, OH 44124

Joe O

Job Details: 07/28/2022

Installed insulation. Op test ok

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Mentor, OH 44060

Dan H

Job Details: 07/28/2022

"Installed new harness, op test good"

We serviced a

FRIGIDAIRE FREEZER UPRIGHT

Model lffh17f7hwb

Near Avon, OH 44011

Marie V

Job Details: 07/28/2022

"Cc that the unit is not working. Confirmed. Getting proper voltage. Control is not sending Voltage to compressor. Unit will need new control.; ordrng 1 297235200 (Control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model KDFE204KWH0

Near Cleveland, OH 44124

Corina B

Job Details: 07/28/2022

"CC that there is water leaking on the floor when its done. Confirmed. Found moisture on the vent. Will need a new vent, gasket ad bezel.; ordrng 1 W11416460 (Vent) and 1 W11545539 (Gasket) and 1 W11545290 (Bezel)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Strongsville, OH 44149

David R

Job Details: 07/28/2022

"Replaced heater, ran diagnostics. Good, Op Test Ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model GI6FDRXXY07

Near Lyndhurst, OH 44124

Joe O

Job Details: 07/28/2022

"Cc: not making iceManually cycled ice maker. Ice maker cycled, hear connections inside ice maker shorting. Ice maker continued to cycle, and filled. Needs ice maker. Replaced ice maker. Cycled op test ok; used 1 W10882923 (ICE MAKER ASSY) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ02

Near Painesville, OH 44077

Dan H

Job Details: 07/28/2022

"Customer complaint that unit is not making ice, ran ice maker diagnostics found e2(motor lost position) error , ice maker is not cycling, unit needs new ice maker, part is out of stock so not scheduling return appointment ; ordrng 1 W11483245 (Ice maker)"

We serviced a

WHIRLPOOL WALL OVEN

Model WOD77EC0HS02

Near Westlake, OH 44145

Marie V

Job Details: 07/28/2022

Cc that the oven is changing that time sometimes and that once it did not wants to work. Ran diag found error code F6E0 miss communication. Unit is connected to WiFi but not on the phone Cust downloaded app and connected unit to it. Op test okAdvice cust to monitor. If app shows updates. Will need to update from the phone.

We serviced a

MAYTAG WASHER

Model MVWB765FW3

Near Parma Heights, OH 44130

Gabriel P

Job Details: 07/28/2022

"Found error F6E2 lost communication need both console and control customer will not fix but she will try to see if whirlpool willing to cover for parts,opt test ok ; ordrng 1 W11135391 (Console) and 1 W11429620 (Control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW2

Near Beachwood, OH 44122

Corina B

Job Details: 07/28/2022

"CC that the unit has a code the is for lo. Confirmed. Ran diag F8e1 long fill f5e3. Door Unlock Failure. Cleared codes. Checked the hot and cold valve. The cold valve is trickling in. The shut off for the cold is not turning off. Will need a plumber to replace the shut off. Plumber is here now to replace the shut off. Replaced the valves. Tested the valves, good. Opt test ok."

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Broadview Heights, OH 44147

David R

Job Details: 07/28/2022

"Cc unit making loud scrapping noise. Found broken cam, replaced from t/s. Good, ran diagnostics and calibration and a drain and spin. Good, Op Test Ok. ; used 1 W10721967 (PULLEY) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Independence, OH 44131

David R

Job Details: 07/28/2022

"Called techline. Went over unit leaking still, already replaced gaskets, door seal, raised unit legs all the wall up to highest they will go, replaced wash motor and spray arms. Checked and water not coking out from behind dispenser. Connections on spray arms and filter housing are good, nothing excess or sticking up that can cause any wave action. Customer is not over suds unit, uses pods. Unit leaks even without using any detergent. Dishes are properly put into unit. Correct water and and temp. Nothing cracked or out of line. Would suggest replacing tub, inner door, switch, valve, seal. All at once ; ordrng 1 W11035418 (Inner door) and 1 W10909089 (Seal) and 1 WPW10327249 (Valve) and 1 WPW10195039 (Overfill switch) and 1 WPW10681506 (Tub)"

We serviced a

WHIRLPOOL RANGE

Model WGG755S0BH01

Near Cleveland Heights, OH 44118

Manny

Job Details: 07/28/2022

"Cc unit is burning stuff when on bake, ran bake to 300 and unit got to 340, set calibration to -5 and ran bake test to 350, took temps with temp probe from multimeter and temp at 349, advise customer to monitor the unit and if it happens again to give her warranty company a call and well take another look."

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Cleveland Heights, OH 44118

Manny

Job Details: 07/28/2022

"Cc unit leaves clothing wet at the end of the cycle, ran diagnostics found code f8e1 for long fill, found unit with spin speed on medium and slow on some cycles, turned on speed to max and ran test unit is working as designed, advise customer to make sure spin speed is either on high or max before starting a cycle, opt test ok"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near South Euclid, OH 44118

Manny

Job Details: 07/28/2022

"Cc unit not getting cold water even on tap cold, verify and found lines inverted cold on hot and hot on cold, reset lines and ran auto test opt test ok. Took new part for return."

We serviced a

WHIRLPOOL DRYER

Model WED4950HW0

Near South Euclid, OH 44121

Manny

Job Details: 07/28/2022

"Cc unit not working and its brand new, verified and unit not starting, removed terminal block cover and took voltage, L1 to L2 240Vac, L2 to N 240Vac and L1 to N 0.76, unit has a bad power connection from outlet, advise customer to have an electrician correct the power issue and if he still has issues with the unit to give wpl a call and well take another look."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF540CWHZ03

Near Lyndhurst, OH 44124

Manny

Job Details: 07/28/2022

"Replaced control, the customer told me only the item on the top shelf were frozen, spoke to bj he said it sounds like normal operation since anything in front of the diffuser can freeze, he advise calling techline spoke to Drew he advise setting temp to -1 in fz and 39 in ff informed customer of the above information and advise them to keep high humidity items away from the diffuser, op test ok took core for return."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT112CZJZ00

Near Brook Park, OH 44142

Gabriel P

Job Details: 07/28/2022

"Found too much food in freezer causing unit to frost cause not letting air flow to circulate advise customer to minimize the load of food in both side freeser and fridge so air can circulate properly steam all ice,opt test ok"

We serviced a

GE REFRIGERATOR

Model DFE28JSKLSS

Near Beachwood, OH 44122

Manny

Job Details: 07/28/2022

"Cc ice maker not dispensing, verified and ice maker not dispense ice when paddle is pressed, took dispenser apart, and found auger motor locked up checked power to auger motor and only getting less than 5v checked door board and not getting enough power out of the board and coming in. Unit will need door board, main board and auger motor. Customer will not proceed with the repair.; ordrng 1 WR55X37006 (Main control) and 1 WR55X36965 (Door control) and 1 WR60X10362 (auger motor asm), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW4815EW1

Near Chardon, OH 44024

Dan H

Job Details: 07/28/2022

"Customer complaint that unit is not working, ran diagnostics found f5e2(lid unlock fault) and f7e1(basket speed fault) error codes, started normal wash cycle, unit filled and began agitating, canceled, ran drain and spin cycle, lid locks, unit did not spin, Optical sensor on shifter is not reading, installed new shifter, op test good , also found water up to drain hose in drain stack, advised customer to have plumber check drain to prevent possible syphoning; used 1 W10913953 (ACTUATOR) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDFE104DSS4

Near Westlake, OH 44145

Marie V

Job Details: 07/28/2022

"Cc that the unit is not drains, cust already replaced drain pump. Tested unit. Feels like something Stuck. Removed all water and found a piece of glass preventing drain pump from operating. Corrected issue. Op test ok"

We serviced a

MAYTAG WASHER

Model MVWP575GW0

Near East Cleveland, OH 44112

Corina B

Job Details: 07/28/2022

"Replaced the harness, capacitor, shifter, control. Ran a calibration. Started a rinse and spin. Opt test ok."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADW7

Near Brooklyn, OH 44144

David R

Job Details: 07/28/2022

"Replaced spray arms, ran diagnostics, no error codes. Went through cycle without skipping, dispenser door opened up by itself."

We serviced a

KITCHENAID DISHWASHER

Model KDPM704KPS0

Near Roaming Shores, OH 44084

Dan H

Job Details: 07/28/2022

"Installed new sump assembly, op test good"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADW9

Near North Olmsted, OH 44070

Angel

Job Details: 07/28/2022

Replaced heater tested unit. Opt test ok.

We serviced a

AMANA REFRIGERATOR

Model ASI2175GRS07

Near Cleveland, OH 44119

Corina B

Job Details: 07/28/2022

CC that the unit is not cooling. Confirmed Fz 23* ff 65*. Unit is in a defrost when arriving. Heater is on. A lot of frost on the evaporator. Ohmed out the thermistor 17.83 ohms. Will need a new control and thermistor . Office to reschedule appointment. ; ordrng 1 WPW10384183 (Thermistor) and 1 W11546609 (Control)

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW2

Near Parma, OH 44129

David R

Job Details: 07/28/2022

"Cc unit making banging noises in spin. Replaced strike, belt. Ran diagnostics, no error codes. Ran diagnostics test, heating banging from back. Looks like the drain hose is hitting up against the back of the unit. Adjusted, let customer know can also put styrofoam to help reduce shaking as well, ran with clothes in on normal to get water inside unit. Ran a drain and spin, good. Op Test Ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Westlake, OH 44145

Marie V

Job Details: 07/28/2022

Cc that the unit is freezing food in fresh food section. Took temps 36* fresh food and 0* in freezer. Check temp settings. Fresh food at 39* and freezer at -7. Correct issue and set them to recommended temps and replace thermistor and diffuser. Advice cust to allows unit 24 to 48 hours for the temp to adjust . Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model ET20RKXZW00

Near Moreland Hills, OH 44022

Joe O

Job Details: 07/28/2022

"Cc: leaking, not making iceFound ice maker cycling. And calling for water. Customer has water shut off to unit. Mold heater not heating. Could not pull unit out to check behind for leaks. Can see from under unit water fitting not seated correctly. Could not check for leaks. Needs ice maker kitAdvised if customer wanted to continue he would have to have unit removed prior to us returning.Customer does not want to repair at this time; ordrng 1 1129316 (icemaker kit), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WSF26C2EXB01

Near Mantua, OH 44255

Brian M

Job Details: 07/28/2022

Cc unit not defrosting Found bimetal shorted Needs harness Customer wa ts to self installNo return visit needed ; ordrng 1 W10253282 (harns-wire) and 1 SHIPPING (shipping and handling)

We serviced a

MAYTAG WASHER

Model MVWB835DC4

Near Atwater, OH 44201

Brian M

Job Details: 07/28/2022

"Installed gearcase Found slider and clutch also needing to be replaced used truck stock Ran auto test and calibration OP Test Ok ; used 1 W10754448 (CABRIO CLUTCH), and 1 W10734521 (SLIDER) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDW07

Near Kent, OH 44240

Brian M

Job Details: 07/28/2022

Cc of no cool Found settings to be set to warmest setting little snow flakeTemp in freezer is at 0-6 and ff section at 39-40 Advised on settings OP Test Ok

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ0

Near Kent, OH 44240

Brian M

Job Details: 07/28/2022

Installed heater OP Test Ok

We serviced a

MAYTAG WASHER

Model MVWB855DC1

Near Kent, OH 44240

Brian M

Job Details: 07/28/2022

Cc no power Found unit getting power but not sending through control Needs ui and control ; ordrng 1 W11226503 (console) and 1 W10916649 (cntrl-elec)

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGHC2331PFAA

Near Solon, OH 44139

Manny

Job Details: 07/28/2022

"Cc unit leaking from the front left, found fz bottom full of ice and drain frozen, steamed ice (28mins) noticed some holes and cracks on liner and lots of condensation around the holes, advise customer to monitor the unit as this can happen again due to the amount of condensation, but that we could try and fix the liner, he stated that if it happens again he might just get a new fridge and put this one in the garage. Opt test ok"

We serviced a

MAYTAG WASHER

Model MVWB766FW1

Near Aurora, OH 44202

Brian M

Job Details: 07/28/2022

Cc unit not starting Found basket stuck to floor pan Floor pan was warped Removed pan Ran test cycle Ran auto test and calibration OP Test Ok

We serviced a

AMANA REFRIGERATOR

Model ASI2175GRS07

Near Euclid, OH 44117

Corina B

Job Details: 07/28/2022

"CC that the unit is not cooling. Confirmed. Ff 65 Fz 20* found a lot of ice build up on the evaporator. Ran diag for the defrost turns on. Will need a new control, harness and thermistor. Office will need to reschedule appointment ; ordrng 1 W11546681 (Harness) and 1 W11546609 (Control) and 1 WPW10384183 (Thermistor)"

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH31017HZ07

Near Berea, OH 44017

David R

Job Details: 07/28/2022

"Replaced control, customer had a new light bulb. Put in. Good. All other components working good. Op Test Ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW01

Near Chagrin Falls, OH 44022

Joe O

Job Details: 07/28/2022

Cc: door not sealing! Not cooling ff sectionFound doors not level. Adjusted shims. Adjusted doors. Steamed frost. Op test ok

We serviced a

MAYTAG WASHER

Model MHW5630HC2

Near Aurora, OH 44202

Manny

Job Details: 07/28/2022

"Cc that unit is draining but keeps giving the error code, took unit apart and found some of the rubber pieces in the drain catch removed and cleaned hose and pump, ran normal cycle let unit fill and set it to drain, unit draining properly, filled up and drain unit multiple times so customer can see that is draining, customer saw and agreed that the unit is draining properly and is happy, advise running a clean cycle, opt test ok"