Local Reviews
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Brian M.
REFRIGERATOR KITCHENAID KRFC604FSS00 Cc unit is not cooling Customer had fridge not running Turned fridge back on evaps where frosting up as normal Could not see an issue at this time Advised that I can not do a full diagnostics with out unit running for at least 24 -48 hours Customer had different service company out and they told her to shut it off and defrost it Customer to call back and reschedule if unit still requires work
Corina B.
DRYER MAYTAG MGDB880BW0 "CC that the dryer is not heating. Checked out side vent clear. Started a timed for 30 minutes. Checked moisture sensor, good. cycle coils and igniter cycle, properly. Advised cust to clean the moisture sensor with alcohol wipes and wash the lint screen with water. Optest ok."
Corey L.
REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Installed parts, found 3 locations in freezer drawers were not seated correctly, corrected, op test good"
Jeff M.
RANGE WHIRLPOOL WFE540H0ES1 Installed new part unit op tested good
David R.
DRYER WHIRLPOOL WGD7500GW0 "Replaced parts. Advised customer that sensing is more for heavier and larger loads. Smaller loads sometimes miss contact with sensor and allow for the time to go down. Ran and load of smaller towels in dryer to show customer. For smaller loads better to use time dry. All components and everything checks fine. Anymore questions about sensing, contact whirlpool."
Jeff M.
WASHER GE GTW460ASJ7WW Installed new part unit op tested good
Corey L.
WASHER WHIRLPOOL WTW7500GW2 "Customer complaint washer leaking, found water leaking from hot valve, tightened connection leaking stopped, unit in basement next to floor drain, left water mat for customer for when dampness clears"
Corina B.
WASHER MAYTAG MVWB765FW3 "Cust showed pop, sent pic. CC that the water trickles in and it does not agitate. Ran diag f0e3 Overload. Ran a manual spin and agitate. Ran a calibration. Started a normal cycle and a drain and spin with towels. Advised cust that it is normal to have the water stop and start filling. Its sensing the wash load. Optest ok."
Jason N.
REFRIGERATOR GE GNS23GGHBFWW Installed control board and evap fan motor. Functionality restored to unit. Advised customer to allow 24-36 for temps to return to desired set points.
Corina B.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 CC that there is food freezing on the top shelf by the damper. Ff 39 fz 5. Advised cust to lower the shelf to have proper air flow. Optest ok.
Jeff M.
REFRIGERATOR KITCHENAID KBFO42FTX04 "The railings have failed causing the freezer door to stay ajar. In the freezer gasket is ripped. Unit needs to railings left and right and one at door gasket; ordrng 2 WP2320616 (RAILS)s and 1 WPW10192907 (GASKET ), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Dan H.
REFRIGERATOR GE ZIRS36NMFRH "Customer complaint that unit is not cooling, temperature at 56 degrees , partial frost pattern on evaporator, system already has bullet piercing valve installed, system in a 10” vacuum, added r134a, frost pattern improved, unit needs new compressor, evaporator , heat exchanger , and filter drier, customer does not want repair; ordrng 1 WR85X10017 (evaporator 374.28) and 1 WR86X10008 (suction & cap tube a 177.71) and 1 WR87X10224 (compressor kit egys6 481.65), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Dan H.
DRYER WHIRLPOOL WGD92HEFC0 "Console was order not the user interface, ordering user interface ; ordrng 1 W10919217 (panel-cntl)"
Jeff M.
WASHER AMANA NTW4516FW1 "Th unit has a no fill code. The water pressure both hot and cold are good the unit needs a new control ; ordrng 1 W11124710 (CONTROL ), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Jeff M.
WASHER GE GTWN5650F1W0 The unit has a thermistor sensor error code sensor tested 500 ohmes should be 50 K. The unit also has a pressure sensor error it needs a pressure sensor; ordrng 1 WH12X10532 (probe sensor atc) and 1 WH12X10548 (sensor pressure)
Jeff M.
REFRIGERATOR GE PFSS5RKZASS "The unit is not turning on the main control has 3 caps swollen the unit needs a new main control ; ordrng 1 WR55X11098 (board asm main contr), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Jeff M.
WASHER GE GTW460ASJ6WW The unit is not filling up with enough water now GE has a filll test set the controls on colored normal super fill and tap cold It should take a few minutes to fill up GE allows nine minutes total for roughly 26 gallons of water or 12 inches from the bottom of the drum. In the servicepointer it talks if it does not reach it’s target of water within nine minutes the unit is filling improperly. In this particular service Pointer it talks about replacing the water valves if everything else checks fine regarding waterlines water pressure drain stand pipe which all tested good. The unit will need a new water valves and switch selector; ordrng 1 WH12X24380 (SWITCH ) and 1 WH13X24386 (WATER VALVE )
Arthur V.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Found display bd faulty. Both selections (ice and water ) intermittent. But both switches are working. Order display bd talked to SM wiring at top looks good order both bds. Ui and main ; ordrng 1 W11043763 (cntrl-elec) and 1 W11265135 (panel-ui)
Arthur V.
WASHER MAYTAG MVWB835DW3 Found a f6e2 error miss communication between ui and main control. Unit will not go into any diagnostics except for fault codes. Needs console and main machine control. ; ordrng 1 W11112656 (console) and 1 W11170706 (cntrl-elec)
Arthur V.
WASHER WHIRLPOOL WTW4816FW2 Upon arrival unit was full of clothes and water. Found power at the main control with the light on. Could not get unit to respond. Unplugged and then rebooted. Unit now went into diagnostics. No errors listed. Put unit into drain and spin and unit completed cycle. Removed clothes and ran a service cycle Unit failed upon drain portion of test. Control went blank and would not respond. Order control ; ordrng 1 W11170319 (cntrl-elec)
Brian M.
REFRIGERATOR KITCHENAID KTRS21KDAL02 Cc stated that unit wasn’t getting cold and had ice build up on back wall and she cleaned up ice build up and then this morning temps are normal Found temps in freezer at -4 and fridge at 35 at this time unit is operating as normal
Dan H.
DRYER WHIRLPOOL WED8300SW2 "Installed new belt and pulley, op test good, power cord has burn marks , advised customer to replace power cord, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube"
Jeff M.
DRYER WHIRLPOOL WED4815EW1 The unit is is producing heat it appears the customers overloading it and overloading the washer causing the clothes going into the dryer to be a damper than they should be overworking the dryer
Jeff M.
DISHWASHER KENMORE 66514523N610 I watch the dishwasher for about 15 minutes I was unable to find a leak unit tested good most likely something was either deflecting water or holding the spray arm in a fixed position; used 1 SENIORDISCOUNT (SENIORDISCOUNT) from stock
Jeff M.
WASHER GE GTW460ASJ6WW Installed new part unit op tested good
Joe O.
DRYER GE GFDN110EL0WW "Cc: won’t startFound belt broken inside unitTested unit while putting pressure on belt switchNeeds drive belt; ordrng 1 WE12M29 (DRIVE BELT3958), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Jeff M.
WASHER AMANA NTW4516FW2 it’s not spinning properly needs an actuator
Gabriel P.
DISHWASHER KITCHENAID KUDS01FLSS7 "Complain that is not starting,try doing diagnostics and it wouldn’t do nothing customer needs a control also one key button not working on user interface he will also need that.find out control is discontinued 8564542 will not be able to fix do not order parts ; ordrng 1 W10775980 (panel-cntl) and 1 WP8270168 (cntrl-elec)"
Gabriel P.
REFRIGERATOR KITCHENAID KFIS29BBMS00 "Freezer evap frozen fan grinding with ice,gave customer and estimate also found fan not running full speed after steam all ice the thermister was also bad ordering motor fan with harness ordrng 1 WPW10514110 (motor evaporator 153.97), used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Jeff M.
DISHWASHER MAYTAG MDB4949SHZ0 Installed new part unit op tested good
Gabriel P.
DISHWASHER MAYTAG MDB4949SDM1 Dishwasher is filling and draining but not washing pump motor stay humming ordering sump pump with motor assembly ; ordrng 1 WPW10591570 (pump&motor)
Arthur V.
REFRIGERATOR GE PWE23KMKGES Customer states unit was making a noise from the fan motor in the fresh food section a few days ago. Since then it has stopped. Checked for defrost on fresh food evap and everything looks normal. Looked at ge tag line no service bulletins relating to this issue. Could not duplicate issue. Advised customer to call back if it occurs again.
Gabriel P.
ICEMAKER KITCHENAID KUIC15POZP2 "Circulation pump failed on diagnostics,and sound funny ordering with sensor have issue finding part through the model number of unit bj is going to help me ; ordrng 1 WPW10485962 (sensor) and 1 WPW10489122 (pump)"
Corina B.
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Cust showed pop, sent pic. CC that the lights are flashing and the door is hard to close. Found the door is hitting the side of the wall to not close properly. Checked the connections to the ui, good. The ui is not responding to the touch will need a new ui. Office to order part. ; ordrng 1 W11302464 (console) and 1 W11305297 (cntrl-elec)"
Arthur V.
DISHWASHER KITCHENAID KDTE204GPS0 Replaced motor and sump. Op test good. Left leak mat Advised customer about install (drain hose was added to with collapsible hose ).
Arthur V.
WASHER MAYTAG MVWX655DW1 Found three error codes. F8e1 (long fill no fill). F8e3 (overfill condition). F3e1 (pressue system out of range). Customer does not want repaired.
Arthur V.
MICROWAVE GE PEB1590SM2SS Found top monitor switch faulty. Replaced with extra part on trock. Did minor wire repair to replaced arced spade terminal. Op test good ; used 1 1OVRSZ (Oversize Shipping) from stock
Arthur V.
WASHER WHIRLPOOL WFW95HEDW0 Upon arrival unit was in a continuous drain mode. Put unit into diagnostics and unit had three error codes. F3e1 water level system error. And f5e2. Door lock error. And f1e1 motor control error. Cleared error codes and ran a service cycle. Unit passed. No errors ran a quick wash cycle and unit went thru complete cycle with no issues. Advised customer to call his insurance company if he has further issues
Dan H.
WASHER MAYTAG MVWC415EW1 "Customer complaint that unit is not spinning, ran diagnostics found f7e6(motor fault) error code, ran manual test cycle for high speed spin, unit spins, unit shifts to agitate and back, found gear oil all over under unit, unit needs new gearcase, customer does not want repair ; ordrng 1 W11035747 (gearcase 254.71), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Joe O.
REFRIGERATOR KITCHENAID KRFF507ESS01 Cc: vibrating noiseWhen arrived customer had unit pulled out and unpluggedPlugged unit back inRan diagnosticsCould not duplicateAdvised customer to keep unit plugged in if issue comes backOp test ok
Joe O.
REFRIGERATOR KITCHENAID KRMF706ESS01 Installed new door gasketSteamed new gasketOp test ok
Joe O.
REFRIGERATOR GE PSB42LSRBBV "Cc: not cooling ff sectionFound ff evap frozen blower fan not runningCould not access the components for defrostthe evap has to be replaced to replace these components. they come as one big kit to replace them. one of the components in your defrost system on ff side is open, cant diag until it comes down, either way it needs replaced.Need evap assembly and drierCustomer does not want to repair at this time"
Brian M.
RANGE MAYTAG MGR6775BDS "Cc of left front burner not workingFound igniter damaged Found front screws in base burners to be stripped out and needs replaced Also all other screws are damaged but can be removed Best to replace all igniters at the same time Needs igniters, front ORFICE holders and screws ; ordrng 10 WP400021 (SCREWS)s and 1 WP7527P021-60 (holder-orf) and 1 WP7527P028 (HOLDER ORFICE ) and 3 WP8523793 (igntr-surf)s"
Jason N.
REFRIGERATOR WHIRLPOOL WRB322DMBM0 "Cc unit not making iceFound ice maker unplugged in freezer. Plugged back in, ran manual harvest. Op test good."
Joe O.
WASHER WHIRLPOOL WTW4955HW1 Cc: unit will not run a cycleFound unit to drop a small amount of water then would not finish fillingRan auto test and calibrationRan normal cycleOp test ok
Jason N.
WASHER MAYTAG MVWX655DW1 Installed listed control board. Ran auto test and calibration. Op test good.
Corey L.
REFRIGERATOR WHIRLPOOL WRX735SDBM00 "Customer complaint freezer is frosting up, confirmed, found slides failed not allowing door to shut all the way, ordering slides; ordrng 2 WPW10120018 (slide rail (frz))s"
Jason N.
WASHER WHIRLPOOL WFW92HEFC0 "Installed listed wire harness, op test still no good. Console sent was only the console housing, need actual UI panel. UI selector dial still not responding. Customer not happy, understandable, wants to know if we can arrive tomorrow, same day as parts. Told her we will do our best.; ordrng 1 W10911024 (panel-cntl) and 1 W11033849 (harns-wire)"
Gabriel P.
WASHER AMANA NTW4516FW2 "Gfi outlet was trip advise customer to change it to a 15 amp circuit or 20 amp circuit press reset button and washer machine start working ran diagnostics no error codes ran calibration and auto test pass,opt test ok"
David R.
WASHER MAYTAG MVWC565FW0 "Put new parts in, same issue, unit is spinning but not agitatingCalled whirlpool JoelTold him all new control, motor, harness,actuator and capacitor.Had me check to make sure drive pulley is able to spin, heard noise as if the capacitor is not reading the motor. Tested cap, couldn’t read anything on it. Said Order new motor and cap; ordrng 1 W11026785 (motor-drve) and 1 W11158831 (CAP)"
Corey L.
REFRIGERATOR WHIRLPOOL WRS325SDHZ02 "Installed parts listed, cleared ice, op test good, advised 24-48 hours for cooling to settle"
David R.
REFRIGERATOR WHIRLPOOL SMD22TBW "Cc food is Freezing in bottom drawers of FF, anything that is at the bottom is Freezing.. Fz temp is 2*, top of FF is 40* in drawers at bottom is 38*. Came out last time and unit was unplugged. This time Fz is working and water is Freezing. Customer said they didn’t mess with the dials in the FF, freezing in FF has been going on for a year or so. Defrost is working. Needs control box/thermostat (NLA)**** dD7822406; saved tckt"
Corey L.
WASHER GE GFWH2400L0WW "Customer complaint washer is leaking and door is hanging, found gasket torn and hinge plate broken, hinge plate no longer available, quoted for gasket repair, customer does not want repair at this time, left quote for gasket only WH08X10058; used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Corey L.
REFRIGERATOR GE PFCS1PJYASS "Customer complaint of complete cooling loss but fans are on, confirmed, compressor is not running, bench tested compressor, compressor is seized, quoted, WR87X10111 customer does not want repair, left quote; used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Gabriel P.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Compressor is hot no frost on either evaporator ran test 4 and no frost in both of then senior technician robert ask me to replace dryer,compressor,and fresh food section evaporator ; ordrng 1 W10832994 (compressor) and 1 W11116006 (evaporator) and 1 WPW10143759 (dryer)"
Dan H.
DRYER WHIRLPOOL WED4815EW1 "Installed new timer, op test good"
Dan H.
WASHER MAYTAG MVWB725BW0 "Customer complaint that unit is not starting, customer started normal wash cycle, unit started, canceled, ran diagnostics found f84(lid lock failure), ran test cycle, unit completed test cycle, lid locked and unlocked, unable to duplicate the problem , unit is operating as designed"
Brian M.
REFRIGERATOR WHIRLPOOL ED2VHEXVB00 Installed ice maker Ran test harvest OP TEST OK
Brian M.
DISHWASHER MAYTAG MDBH969AWS3 Installed heater Ran diagnostics heater turned on OP TEST OK ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Dan H.
RANGE WHIRLPOOL WOD77EC7HS01 "Customer complaint that time keeps on changing, called whirlpool techline spoke to jk , ran diagnostics found f6e0( user interface communication error ) error code, in needs new user interface; ordrng 1 W11352616 (user interface )"
Brian M.
RANGE JENN-AIR JGS1450DP0 Cc of unit still not igniting Tried to broil when arriving unit would not ignite Removed burner valve and orifice . Cleared orifice and installed new burner valve Ran 10 broil test and it ignited 10 times OP TEST OK at this time
Brian M.
REFRIGERATOR KITCHENAID KFIS29BBMS02 Cc of unit still not cooling Found ice ball on both ff and fc section evaporators Defrosted unit ran test 4 fresh food evap had frost pattern but freezer did not Needs sealed system evap and drier replaced Customer needs to call whirlpool and see if they will give them coverage
Jason N.
MICROWAVE WHIRLPOOL WMH32519HZ2 Installed listed control and display board. Checked functionality of keypad and heat operation. Op test good.
Corey L.
REFRIGERATOR MAYTAG MFF2258DEH01 "Customer complaint light switch is frozen shut, confirmed, found bottom rack installed reverse not able to shut door without top and bottom drawers rubbing making it difficult to close, reversed rack, cleared ice,"
Corey L.
DISHWASHER WHIRLPOOL WDF520PADB7 "Customer complaint dishwasher not filling at all, unit had nuts and shells all around inside, started cycle, unit filled when advancing to wash could hear blade bound, tapped on wash asm and heard something break free as water rushed through, op test good, advised customer to rinse off dishes, clean filters and run 1 cup of vinegar through dishwasher"
Jason N.
RANGE KITCHENAID KSGG700ESS0 "Installed listed door trim vent. Console not the intended portion of display, it’s only the touch panel and housing. Ordering display board.; ordrng 1 WPW10603096 (cntrl-elec)"
David R.
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "Cc of condensation on mullion strip, find water drips on gasket. Gasket on FF door ripped at the top. Performed test for mullion strip. Took it off and found connection wires for strip bent and out of place. Ordering mullion and gaskets; ordrng 2 W10830055 (gasket-fip)s and 1 WP12722815AP (rail-mulln)"
Corey L.
REFRIGERATOR MAYTAG MFC2062FEZ03 "Customer complaint ice maker not working, cycled ice maker, ice maker has small cubes, ice maker refilled with only half tray of water, found water line to im cracked, used union to repair, op test good; used 1 WP2198677 (CONNECTOR 1/4"to1/4" John Gu) from stock"
David R.
WASHER WHIRLPOOL WTW5000DW2 "Found scratch on left side of cabinet (refer to pictures). Basket moving freely. No error codes. Tested out all components in manual testing mode, drain is good, spin/agitate is good. Ohmed out water valves and both valves are good. Looked underneath and everything look fine. Op test ok"
David R.
REFRIGERATOR WHIRLPOOL GB2FHDXWS07 "Leaking from side of refrigerator. Found drip pan had a piece of liner tape where a crack is at. Sealed tape back up. Pour half a glass into pan no leaks. Op test ok.**** if water persist to leak, customer will need new drip pan."
David R.
RANGE WHIRLPOOL WEE730H0DS0 "Replaced harness and element. Tested bake at 350*. Good, op test ok"
Corina B.
RANGE WHIRLPOOL WEE745H0FS1 Replaced the control panel. Optest ok.
David R.
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 "Cc of frost build up in front of Fz or on slide rails. Found small gaps on gasket. Steamed out remaining frost and gasket. Pushed back, no gaps. Leave closed for half an hour. Op test Ok."
Brian M.
WASHER WHIRLPOOL WTW8040DW4 Cc of unit not filling Found hot water not entering Needs water valve replaced ; ordrng 1 W11220230 (valve)
David R.
DRYER WHIRLPOOL WED8600YW1 "Cc of squeaking noise. Found Idler pulley, belt bad. Replaced with kit from t/s. Tested. Op test ok; used 1 4392067 (DRYER REPAIR KIT) from stock"
Brian M.
WASHER MAYTAG MTW5800TW0 Cc of leak Found fill valve water line to have multiple cracks and leaking Needs new fill valve line and fill valve and clamps ; ordrng 1 WP3360977 (water fill nozzle) and 2 WP596669 (clamp)s and 1 WP8317926 (nozzel hose)
Corina B.
DISHWASHER KITCHENAID KDTE204DSS0 "CC that the dishwasher is not draining. Unit is not secured into place. Advised cust to secure the unit, so it does not twist the body. Found a piece of glass in the drain pump. Cleared drain pump out. Optest ok"
Corina B.
WASHER MAYTAG LA612 Replaced the parts listed. Optest ok. ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Dan H.
RANGE AMANA AGR5330BAS3 "CO readings at 200 ppm, oven temperature at 500 degrees"
Dan H.
REFRIGERATOR WHIRLPOOL ED5FVGXWS01 "Customer complaint that unit is not cooling fresh food section temperature at 65 degrees , freezer section temperature at 22 degrees , found evaporator frozen solid, defrost heater and bimetallic are good, unit needs new adaptive defrost control and evaporator cleared; ordrng 1 WPW10366605 (cntrl-elec 196.68), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Gabriel P.
WALL OVEN JENN-AIR JJW9630DDS "Replace hinges and latch,opt test ok"
Jason N.
DRYER WHIRLPOOL MEDE500VW1 "Installed thermal fuse, checked venting, clear. Ran dryer op test, good heat. Op test good."
Jason N.
REFRIGERATOR WHIRLPOOL WRF540CWHV00 "Cc unit not cooling.Customer showed popCustomer said unit went about 6 hrs not cooling over the weekend. Unplugged and then plugged back in, over night started cooling again. Unit has been cooling since, but cust still wanted someone out to check. Ran diagnostics service test, all functions passed. Checked connections. All checked good. Op test good."
Jason N.
REFRIGERATOR GE PSH25MSTASV Cc unit not making ice Found ice maker jammed up with ice. Found stripper plate not snapped in place. Ran manual ice maker harvest mode. Ice maker indexed properly and filled with water. Op test good.
Dan H.
N/A N/A MDB6000AWW "Customer complaint that door fell open and now will not close, found door had popped of hinge, reinstalled, op test good"
Corina B.
DISHWASHER KITCHENAID KDTE204GPS0 "Cust showed pop, sent pic. CC that the soap stays in the dispenser. Found the water was turned off. Turned the water on. Working as designed. Optest ok."
Corina B.
DISHWASHER WHIRLPOOL WDT710PAYB6 CC that there is black mold threw out the dishwasher. Found the filter is covered in soap and mold. Cleaned the filter and spray arms. Advised cust to clean the filter out every 2 months. To run a cleaner in the dishwasher every 3 months. Optest ok.
Corina B.
RANGE JENN-AIR JJW9630DDS Replaced the hinges. Optest ok. ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Joe O.
WASHER MAYTAG MVWB835DW2 Installed controlRan auto test and calibrationOp test ok
Corina B.
WASHER WHIRLPOOL WTW8000BW0 "CC that it sounds like a freight train in a spin. Checked on a drain and spin, will need bearing. Cust does not want to repair."
David R.
DRYER MAYTAG MGDB765FW0 Cc of no heat. Found ignitor was broke from factory or shipping. Replaced from t/s. Tested. Op test ok; used 1 279311 (IGNITOR) from stock
Gabriel P.
REFRIGERATOR WHIRLPOOL KSF26C6XYY04 Found evaporator on fresh food section frozen with ice freezer temp is 20 degrees gave customer and estimate without the part she said she will pay service call and she is going to turn unit off to let it thaw out if that doesn’t work she will give us a call to fix it we only have to charge labor and part plus if needed
Jason N.
REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Cc freezer light intermittent Found freezer light not working, led module is ok, no effect on led modules in ff. Checked freezer light switch, connections look good, light is now working. Possible frost building up around switch"
Brian M.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Cc of leak from side wall Found leak where top meets side panel at crease right at the seam Called whirlpool They say to replace the tub If we are to repair unit we need to have unit pre pulled out by customer According to customer it was custom fitted to cabinets and required a lot of work to get into place. Customer does not want parts to be replaced it’s brand new and they are contacting Lowe’s
Dan H.
DISHWASHER KITCHENAID KUDC03FVSS3 "Customer complaint that unit has no power and water inside, found unit plugged into garbage disposal outlet with switch turned off, switch dishwasher and garbage disposal plugs, unit has power, drained unit started normal wash cycle, unit filled and began washing, found knock out plug still in garbage disposal, removed, op test good"
Jeff M.
REFRIGERATOR FRIGIDAIRE FFHS2322MBJA Installed new part unit op tested good ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Jeff M.
WASHER AMANA NTW4516FW1 Installed new part unit op tested good
Jeff M.
DISHWASHER KITCHENAID KDFE104DSS2 Installed new part unit op tested good. There is a authorization code for this Jessica should have it
Joe O.
DISHWASHER KITCHENAID KDFE104DSS5 "Cc: not working, not drainingFound pump running but not drainingPulled drain hose off garbage disposal found plug still in disposalRemoved plug ran test cycleOp test ok"
Joe O.
REFRIGERATOR GE GTS16GSHJRSS Installed motorOp test ok
Jason N.
DRYER SAMSUNG DV48H7400EWA2 "Installed listed idler pulley. Lubed up drum rollers, cleared lint from inside of unit. Ran dryer cycle test. Op test good."
Corey L.
REFRIGERATOR WHIRLPOOL WRT318FZDM02 "Installed new control, broke light bulb removing from control, replaced bulb with ts bulb, op test good ; used 1 8009 (APPLIANCE BULB) from stock"
Joe O.
WASHER WHIRLPOOL WFW95HEDW0 Installed pressure switch and hoseRan auto testOp test ok
Joe O.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Cc: freezing on shelf by ice maker ventFound ff temp set at 38 degrees and freezer temp set at 0Actual temps in ff was 35 degrees and freezer at 0 degreesFound items to be directly in path where the ice maker vents air outRan diagnostics test all components test goodAdvised customer to evenly distribute items to allow for air to flow and avoid putting items directly in front of ventsAdjusted freezer temp to 1 degreeOp test ok
Joe O.
WALL OVEN WHIRLPOOL WOD93EC0AS04 Installed fan and motorRan diagnostics testRan test bakeOp test ok
Brian M.
REFRIGERATOR WHIRLPOOL WRF736SDAM13 Cc of food freezing Temps in fridge are around 37 set point is 39 Freezer was around 2 and set to 0 Temps from air tower was around 14 and baffle door was open Ran baffle test baffles seems to be functioning properly Rest power to unit and baffle is now closed and air tower is putting off temps around 27 OP TEST OK Advised on product placement
Brian M.
DRYER WHIRLPOOL WGD5300VW0 Cc of unit not heating Found unit to be heating at start of the cycle but once it cycles coils are not functioning properly Replaced coils Ran test cycle OP TEST OK ; used 1 279834 (COIL) from stock
Brian M.
DRYER WHIRLPOOL WGD5600XW1 Cc of squeaking noises Found idler pulley not spinning freely Replaced using pulley kit from truck stock OP TEST OK ; used 1 4392067 (DRYER REPAIR KIT) from stock
Brian M.
REFRIGERATOR KENMORE 59679279991 Cc unit is not cooling Unit was unplugged at arrival Plugged unit in and let run for 15 min no frost pattern showed expect on cap tube Will need evap and filter drier Evap is no longer available
Arthur V.
REFRIGERATOR KITCHENAID KBFS22EWWH7 Found gasket ripped needs replaced. ; ordrng 1 W10830189 (gasket-fip)
Joe O.
RANGE WHIRLPOOL WEG730H0DS0 Opened packaging on both parts receivedLooked to be correct. When going to install listed parts I realized one part did not fit the inner doorReordering inner door glass; ordrng 1 WPW10300487
Brian M.
RANGE MAYTAG MGR6600FZ1 Cc that unit cycles way to often Ran test bake to 350 Found unit to be cycling as normal. Ran control test to make sure board is reading 350 everything is working as it should Advised customer on user manual page 10 states the cycle sequence
Corina B.
RANGE WHIRLPOOL AEP222VAW "Ran entitlement, product is good. CC that the burner do no heat all the way up. Talk to SM and he advised that burners do not glow all the way around. Optest ok."
Jason N.
WASHER WHIRLPOOL WFW94HEXW0 "Cc unit stopped mid cycleRan diagnostics, found codes 6-1 for ccu to mcu miscommunication, 8-1 for water not entering machine, 9-1 for long drain. Ran diagnostics test, unit not moving past c00. Checked door latch, checked good, checked mcu control. Control board has burnt transistor. Unit needs mcu board. ; ordrng 1 WPW10374126 (cntrl-elec26732), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Corina B.
DRYER AMANA NED4655EW1 "Cust showed pop, sent pic. CC that the unit is not heating. Checked outlet L1-n 120 volts L2- n 120 volts L1 to L2 0 volts. Will need an electrician. Optest ok."
Corina B.
WASHER WHIRLPOOL WTW6600SB3 "CC that the unit went off balance, moved and makes a loud noise in spin. Found the bearings are worn. Will need new bearings. Cust doesn’t want to repair"
Dan H.
WASHER MAYTAG MVWB765FW0 "Customer complaint that unit does not rinse or spin and sometimes water goes in and out for a half an hour sometimes and sometimes when running drain and spin cycle the light switches between rinse and spin, ran diagnostics found f0e5(off balance ) and f0e3(over load) error codes, ran drain and spin cycle , unit filled, ran manual test cycle, unit spins, but in drain and spin unit fills basket, unit needs new control; ordrng 1 W10920541 (cntrl-elec)"
Corina B.
REFRIGERATOR WHIRLPOOL ET8MHKXMQ03 CC that ther is water in the freezer and ff section. Fund the drain hole s blocked wth ice. Steamed the ice out. Drain hole is clear. Used a copper wire around the drain hole. Put foil tape on the back of the evap cover to prevent rust going down the drain tube. Optest ok.
Corina B.
KITCHEN MAYTAG MDB7759AWB3 "CC that the unit was smoking. Checked the control, found burnt marks on the control and wires. Cust does not want to repair."
Joe O.
REFRIGERATOR JENN-AIR JFC2290VPY5 "Cc: noise from damperFound damper motor making a loud growling noise when opening and closingNeeds damper control assembly; ordrng 1 WPW10594329 (control8440), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Joe O.
MICROWAVE WHIRLPOOL WMH31017AS1 "Cc: explosion and sparkingPulled vent found diode exploded and Burned the wires from transformer to magnetronSpoke with BB he advised me to replaced all high voltage side because the damage the diode causedNeeds transformer, magnetron, capacitor, and diode; ordrng 1 W10754299 (magnetron) and 1 W10836753 (transformr) and 1 W10850446 (capactr-mg) and 1 W11256462 (diode)"
David R.
RANGE GE JGBS66DEK1BB "Replaced harness, tested each burner. All came on no sparking afterwards. Op test ok."
David R.
REFRIGERATOR KITCHENAID KRMF706ESS01 "Replaced door, reset power, checked everything. Op test ok"
David R.
RANGE KITCHENAID KEBC101KSS06 "Replaced door latch, tested oven at 350*, op test ok."
David R.
WASHER WHIRLPOOL MVWB850YW1 "Replaced dispenser, tested out in service mode, checked for leaks, no leaks. Op test ok."
Brian M.
MICROWAVE KITCHENAID KEMC308KSS01 "Cc of glass broken on oven door and torsion springs broke in microwave door Found innner door glass broken on oven door and found torsion springs gone( was quoted for them back in 09 but never had them done); ordrng 1 WP4449259 (glass-door7276) and 2 WP4451009 (spring5326)s, used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Arthur V.
DISHWASHER KITCHENAID KDFE104HWH0 Replaced both door hinges. Op test good.
Brian M.
DRYER WHIRLPOOL WED4815EW1 "Cc unit wont start Found centrifugal switch bad Replaced motor and blower OP No good Tested start relay Relay stuck closed Needs start relay ; ordrng 1 WPW10117655 (relay-pts), used 1 279827XXX (XXXDO NOT RESTOCKXXX), and 1 WP694089XXX (XXX DO NOT RESTOCK XXX) from stock"
Arthur V.
WALL OVEN WHIRLPOOL WOD51EC7HS00 Replaced control panel. Op test good. Customer set up wi fi and it is working now No core listed but i held on to it anyway just in case (has core sticker on box)
Brian M.
REFRIGERATOR FRIGIDAIRE FFHB2740PPBA Cc of no ice still Found the rear off icemaker frosted over and not cooling properly Needs seal kit ; ordrng 1 5303918784 (air handler housin)
Arthur V.
REFRIGERATOR MAYTAG MFI2266AEB Found unit had no lights inside and no display lights. Unit needs main control. Also found a hard start kit installed on compressor. Connected compressor to test strip. No good. Will also need a compressor. Customer does not want repaired
Corey L.
REFRIGERATOR WHIRLPOOL WRF954CIHZ00 "Installed new ice maker, op test good"
Corey L.
RANGE GE JB650DF1WW "Customer complaint oven temps are off needs set to 370 in order to be 350, confirmed, performed +20 degree temp adjustment, op test good"
Corey L.
WASHER MAYTAG MVWB765FW2 "Customer complaint a pair of dress pants slid underneath agitator, customer was able to removed pants, there are some white rubbing marks but no tears to pants, agitator appears flush, replaced agitator"
Corina B.
WASHER WHIRLPOOL MAV408DAWW Replaced the switch and knob. Started a normal cycle. The timer is not lining up with the cycles. Will need a new timer. ; ordrng 1 WP21002232 (timer)
Jason N.
REFRIGERATOR WHIRLPOOL KSSS42QHT00 "Installed listed ice dispenser parts. Op test good. Water dispense spout broke during installation, plastics very weak due to age. No part available on parts lookup. SM researching. Advised customer that office will contact her if repair can or cannot be made."
Jason N.
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Cc unit not making iceRan ice maker diagnostics step 56, ice making has e5 code for ice maker thermistor higher then 16 degrees. Ran diagnostics step 58 thermistor test, passed, temp cooler then harvest. Customer said he left freezer open for hours a few days ago. Checked water fill to ice maker, no water coming in to mold. Removed water line on valve. Manual test water valve, water coming out, blew through water line, reconnected and tested. Good water flow to ice maker now. Advised customer to allow 2.5 to 3 hours for ice to harvest. Op test good,"
Jason N.
REFRIGERATOR GE CFSP5RKBCSS Installed defrost thermostat. Op test good.
David R.
WASHER MAYTAG MVWC565FW1 "Cc not starting up. Found lid lock error code, ohmed out and latch is open. Went through manual mode and water hoses are working and drain pump working. Ordering lid latch.***last call of the day, customer won’t be home till after 3.; ordrng 1 W11307244 (LID LOCK)"
Jason N.
DRYER MAYTAG MEDX655DW1 "Installed listed element and thermal fuse. Ran dryer cycle test, good heat. Op test good. Advised customer to change vent style to rigid or semirigid, using 7 ft run of foil style venting currently,"
Jason N.
WASHER MAYTAG MVWB835DW0 "Cc unit not spinning or drainingRan diagnostics, found codes f7e8 for motor stator over temp, f1e2 for main control fault, f7e3 motor module over current. Cleared codes. Checked continuity on motor, checked good 8-10 ohms. Checked physical connections on motor. Checked power in to unit, good at 123v. Ran manually spin test, low, medium, fault f7e3 motor over current. Lid lock will now not disengage. Unit needs control board. Customer not repairing at this time."
David R.
REFRIGERATOR JENN-AIR JFX2897DRM02 "Cc ice build up in FF section on Evap cover, not allowing crisper drawer to close. Fz section is fine. Steamed out a little bit of ice today so the drawer can close. Ordering fan with harness, support and damper; ordrng 1 W11087438 (motor-evap WITH HARNESS) and 1 WPW10248595 (control DAMPER ) and 1 WPW10389152 (support)"
David R.
WASHER WHIRLPOOL CHW9160GW0 "Cc of Same error code as last time, F25. F25 tachometer error. Took apart and checked motor and belt. Could not figure out how to take too cover off to get to control. Ordering motor and control****schedule second tech that is use to working on commercial units. Also has 6 star lock nuts on unit. ***** request double labor ; ordrng 1 W11229665 (CONTROL) and 1 WPW10171927 (motor-drve)"
Arthur V.
WASHER GE GFWR4800F2WW Found unit excessively loud in spin. No play or leaking from bearing. Balance ring balls are very loud. Need to replace balance rings. Tub has to be seperated to replace tub rings. Extra time. Reschedule at customer request due to work schedule. Called techline 2 technicians are required to do this job per dave at techline ; ordrng 1 WH01X21994 (seal oring) and 1 WH12X10599 (light tub) and 2 WH45X10138 (ring balance asm)s
Dan H.
REFRIGERATOR WHIRLPOOL WRX735SSDHZ01 "Customer complaint that unit is not dispensing ice, found door not closing switch completely, installed door shim, op test good , if problem reoccurs unit will need new left fresh food section door; used 1 WP2177331 (DOOR SPACER) from stock"
Jeff M.
OTR MICROWAVE WHIRLPOOL WMH31017HZ0 As soon as I got to the door customer started asking me about service charge I told him his microwave only has a one-year warranty it is outside warranty. Did not get to even look at the microwave I got turned away.
Arthur V.
WASHER KENMORE 110.158624 "Found unit needs lid switch. Schedule for friday. Please move up if possible; ordrng 1 WP3949238 (switch-lid), used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Jeff M.
DRYER AMANA NED4655EW1 There is a piece of metal in the fan pull the middle unit tested good rent a center provides an extra one year warranty on top of the manufacture one-year warranty the machine is under warranty
Jeff M.
DRYER WHIRLPOOL WGD86HEBW1 Something was in the fan I was able to get it without disassembling the machine unit tested good
Dan H.
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 "Installed new door, op test good"
David R.
FREEZER UPRIGHT WHIRLPOOL WZF34X20DW01 Cc of frost. Frost forming in unit from gaps in door gasket.door looks like it is bellowing inward and not able to fit right on cabinet. ; ordrng 1 W10574475 (gasket-dor) and 1 W10746789 (dor-fmd) and 1 W11178521 (NAMEPLATE )
Dan H.
REFRIGERATOR WHIRLPOOL WRS571CIHZ00 "Installed new door, op test good"
Jason N.
REFRIGERATOR MAYTAG MRT118FFFM01 "Cc unit freezing things in ff compartmentChecked temps in unit, Ff reading approx. 34 degrees at lowest temp setting. Freezer reading 12 degrees. Ordering control and thermistors ; ordrng 1 W10838965 (thermistor) and 1 W11223735 (contrl-box) and 1 WPW10384183 (thermistor)"
Arthur V.
REFRIGERATOR WHIRLPOOL WRS321SDHW01 Tightened hold down bolts for compressor. Noise stopped. Unit op test good
Brian M.
RANGE WHIRLPOOL WFG320M0BW0 Cc bottom popped off again Added some gorilla double sided mounting tape to bottom where original tape was no longer sticking OP TEST OK
Corey L.
REFRIGERATOR WHIRLPOOL WRS322FDAM04 "Replaced, light, op test good"
Corey L.
OTR MICROWAVE KITCHENAID KMHS120ESS2 "customer complaint it still doesn’t work, Unable to duplicate the problem, unit is operating as designed"
Corey L.
REFRIGERATOR MAYTAG MFI2269VEM10 "Installed new parts, op test good"
Brian M.
REFRIGERATOR MAYTAG MSD2756GEW "Cc of unit not cooling correctly removed back panel cover and some debris and saw the overload relay glowing red Ohmed out compressor compressor seems to be fine Unit ran with tester on it . Needs relay replaced ; ordrng 1 12002784 (compressor6988), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Jeff M.
DISHWASHER KITCHENAID KDTM354DSS5 The drain pump failed needs replaced. I removed all the water ; ordrng 1 W10914557 (DRAIN PUMP)
Joe O.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Installed ui and harnessRan diagnosticsOp test ok
Dan H.
FREEZER UPRIGHT FRIGIDAIRE F82U20F3W1 "Customer complaint that unit is not cooling, unit unplugged when tech arrived, plugged unit in, nothing started, unit needs new thermostat , thermostat is no longer available ; ordrng 1 216521100 (control-temperatur 112.49), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Jason N.
REFRIGERATOR GE GNE26GMDFES "Installed listed defrost circuit. Op test good. Fan motor slightly noisy, ice buildup affected. May need evap fan motor eventually."
Corina B.
DRYER GE DBSR463GG7WW "Replaced the igniter. Optest ok. ; used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Corina B.
REFRIGERATOR WHIRLPOOL WRT311FZDW01 "CC that the ice cream is soft and lettuce is freezing. Ff 41-36* fz 0-2. Checked the gaskets, good. Checked the frame, did silicone the liner and fame. Found the top shelf of the ff is overpacked. Advised cust to rearrange the shelf. Adjusted the temp in the fz. Optest ok."
Jeff M.
WASHER WHIRLPOOL WTW8500DC0 This is the same issue as before the lock has failed main control is causing the lock to go bad needs both main control and lock; ordrng 1 W10812418 (CONTROL ) and 1 W10861642 (LOCK)
Arthur V.
MICROWAVE WHIRLPOOL WMH31017HB Found case bent and needs replaced. Also order hardware kit. ; ordrng 1 W10821385 (hard-mount) and 1 W11207441 (wraper-cab)
Jeff M.
RANGE WHIRLPOOL AGR5715QDW The orifice was dirty I cleaned the orifice unit tested good
Dan H.
DISHWASHER FRIGIDAIRE LFBD2409LW0B "Customer complaint that upper spray arm fell off, confirmed, reinstalled, op test good"
Dan H.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Customer complaint that unit did not cool, recovered refrigerant, found filter drier clogged, installed new filter drier, brought system into a 28” vacuum, watched 15 minutes, no change on gauges, recharged unit with 4.27oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; used 1 WPW10143759 (DRIER) from stock"
Arthur V.
WASHER MAYTAG MVWX655DW1 Found 120 volts to control. No response. No light. Order control ; ordrng 1 W11116592 (cntrl-elec)
Jeff M.
WASHER GE GTW460ASJ0WW The unit has 2 error codes 7 and a 27 The first code relates to the unit filling 16.5 inches above the sensor ports in the drum the second one pertains to machine detecting standing water. The unit needs a new main control the pressure sensor has failed.; ordrng 1 WH18X28174 (CONTROL )
David R.
REFRIGERATOR WHIRLPOOL GX2FHDXVQ02 Cc same consistent issue. Frost/ ice on the back of the Evap cover and in Fz cabinet. Customer told me that she spoke with the home warranty company about all the times we have been out here and the charges she had to pay and the food lost. Customer said home warranty wants to do a buy out on the unit instead of repairing any parts. ****customer already spoke to home warranty and will get in touch with them for further instructions on unit replacement/buy out; saved tckt
Dan H.
DISHWASHER FRIGIDAIRE LFBD2409LW0B "Customer complaint that unit is not draining during wash cycle but will drain when you cancel cycle, unit needs new control , customer does not want repair; ordrng 1 5304512731 (CNTRL 86.73), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Corina B.
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 CC that the unit is not cooling. Ff 65 fz 22. The evap has a lot of frost and ice build up. Found the molex plug to the heater was not connected. Re connected the plug. Heater turned on. Steamed the evap. Unit will not turn back on the ui will not come out of 8 hrs defrost. Will need a control and ui. ; ordrng 1 W11224256 (cntrl-elec) and 1 W11224590 (cntrl-elec)
Corina B.
WASHER MAYTAG MVWB765FW0 "CC that the unit will not finish a load and it does not lock. Ran diag f5e3 Lid Lock Will Not Unlock, f0e5 off balance load, f0e2 oversuds, f0e3 overload. Hot and cold are reserved. Switched the line. Started a cycles lid lock is clicking and will not lock. Will need a new lock. ; ordrng 1 W10810403 (lid lock assy) and 1 W10920541 (cntrl-elec)"
Jeff M.
WASHER WHIRLPOOL WFW92HEFW Finish drilling out the bolt from the rear shaft. then I ran a 5/16–24 tap into the shaft to rethread and clean. Replace the stater rotor and added the new bolts unit tested good.
Jeff M.
WASHER WHIRLPOOL LSN1000KQ0 Installed new part unit op tested good
Jeff M.
DRYER WHIRLPOOL WED6400SW1 Installed new part unit op tested good ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Jeff M.
LAUNDRY CENTER MAYTAG MVWX655DW1 Took the inner drum out clean the unit op tested good
Jeff M.
DISHWASHER WHIRLPOOL WDT730PAHZ0 The unit has no saved error codes I ran a test cycle heating element cycled on customer is using rinse aid unit tested good. Customer is running the dishwasher at night which is causing the steam to re-condense and form back on the dishes
Jeff M.
DRYER GE GTX33EASK0WW The top cabinet is bent downwards I corrected the issue op tested good
Joe O.
WASHER KENMORE 110.275226 "Cc: leakingFound outer tub cracked underneathNeed outer tub, seal, and scanner nutCustomer does not want to repair at this time"
Joe O.
WASHER GE WPGT9150HMG Cc: error codes/not drainingFound error codes e5 pump failure and e8 lid switch failurePulled drain hose drain pump free of debrisRan diagnosticsUnit started to drainRan a rinse and spinLid switch is functioningUnit filled rinsed and is drainingOp test okCustomer is tax exemptTook pic of form
Joe O.
DISHWASHER WHIRLPOOL WDT780SAEM1 "Cc: not washingRan test cycleFound unit to fillUnit not spraying, found sump assembly receiving proper power but not powering onNeeds sump assemblyReplaced sump assemblyOp test ok; used 1 WPW10605057 (PUMP AND MOTOR ASSY) from stock"
Joe O.
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 "Cc: leaking, not dispensing water, and not making iceFound ice maker line disconnected from fill tube, also found fill tube froze overFound customer using bypass for water filter, and bypass leaking and not allowing water to flowSteamed fill tube for ice makerCycled ice makerOp test okCustomer to email pop"
Joe O.
RANGE WHIRLPOOL WFG550S0HZ1 Cc: oven not workingFound bake and broil to be functioning as designedAdvised customer of loading the storage drawerOp test ok
Brian M.
REFRIGERATOR GE ZIDI240BAII Cc of unit not working Removed power board unit is getting 120 to power board test for 5vdc to logic board and power board seems to be functioning but logic board not powering on Needs logic board
Brian M.
REFRIGERATOR WHIRLPOOL KRMF606ESS00 Installed Ui and trim OP TEST OK
Brian M.
REFRIGERATOR WHIRLPOOL KSSP42QHS00 Installed icedoor ans ice guide ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Brian M.
WASHER MAYTAG MVWB835DW4 Cc unit won’t fill Found cold water valve not opening Replaced using truck stock Ran auto test and calibration OP TEST OK ; used 1 W11165546 (VALVE) from stock
Jeff M.
WASHER GE GTW460ASJ6WW The unit will continuously fill with water I said it’s a drain and spin and it filled halfway up it would not let us proceed any further unit needs a new control I checked there are no software updates describing this issue. ; ordrng 1 WH18X28174 (CONTROL )
Brian M.
WASHER WHIRLPOOL WTW4800BQ1 Installed control and water valve Ran auto test and calibration OP TEST OK
Dan H.
SXS REFRIGERATOR WHIRLPOOL ED2KHAXVT01 "Customer complaint that unit is leaking, found evaporator drain tube clogged , cleared evaporator drain tube, op test good"
Dan H.
WASHER ROPER RTW4516FW2 "Customer complaint of grinding noise and no lights, found unit unplugged, plugged unit in, drain pump started, canceled, ran diagnostics, no error codes found, ran recalibration cycle, unit is operating as designed"
Dan H.
REFRIGERATOR KITCHENAID KSRG25FKWH03 "Installed new door closer, op test good"
Corey L.
DISHWASHER WHIRLPOOL WDF330PAHB1 "Customer complaint dishes were dirty the first load then progressively better after that and there were some white chips on the bottom, white chips is dried detergent, gave finish samples and advised on 2 tbsp max in this unit"
Corey L.
REFRIGERATOR WHIRLPOOL WRF560SEHB00 "Replaced door, op test good"
Corey L.
DISHWASHER WHIRLPOOL WDF520PADM7 "Installed drain pump, op test good"
Jeff M.
RANGE WHIRLPOOL WFE540H0ES1 Installed new part unit op tested failed. When the bulb failed the control shut down. Unit needs a new main control; ordrng 1 WPW10586737 (SS CONTROL )