We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ03
Near Mentor, OH 44060
Joe O
Job Details: 10/07/2021
"Installed doors, gasket and support. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBFS25EVMS00
Near Strongsville, OH 44149
David R
Job Details: 10/07/2021
"Cc unit not cooling. Both sections above 80*. Put bullet valve on. Unplugged, gauge reading 25 in vacuum. Plugged in 30 in vacuum. Restriction in cap tub area. Not a repairable part. Customer paid SVC."
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Lorain, OH 44053
Marie V
Job Details: 10/07/2021
"Cc that the unit was shaking a lot. Ran diag, no error codes. Ran auto test pass. Set unit on manual test to a high speed spin . Explain cust that if if clothes goes one way unit will shake, off balance load. Usually is big load but it does not matters the size it can go off balance. If it happens they have to pause unit and rearrange clothes, if unit is done and it didnt drain out good because an off balance load they have to rearrange clothes and ran a drain and spin . Also explain cust that they only need 1-2 tablespoons of detergent and that 6-7 bath towels = a full load. Unit is working as designed. Op test ok"
We serviced a
WHIRLPOOL STACK W/D
Model lse7806acq
Near Sheffield Lake, OH 44054
Marie V
Job Details: 10/07/2021
"Cc that she was running a cycle and unit stopped working after she stopped unit to add clothes in. Tried to start another cycle op test no good. Timer is gettin power. But timer is not running. Unit will need new timer. Took pics of taxt exemption. I already had charged for SV and parts, when come back will subtract the tax from labor; ordrng 1 WP22001924 (Timer), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI6SARXXF06
Near Parma Heights, OH 44130
David R
Job Details: 10/07/2021
"Cc unit not making ice. Tested and found icemaker not cycling correctly. Replaced icemaker from t/s. Tested, cycled and called for water. Op test ok; used 1 W10882923 (ICE MAKER ASSY) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Euclid, OH 44132
Corina B
Job Details: 10/07/2021
Replaced the led light in the freezer. Brought core back for return. Opt test ok
We serviced a
AMANA WASHER
Model NFW5800HW2
Near Chardon, OH 44024
Brian M
Job Details: 10/07/2021
Cc unit not spin Ran auto test no issue found Found unit to be functioning properly Customer had spin off Advised on settings OP Test Ok
We serviced a
GE RANGE
Model JGB850EEF2ES
Near Chardon, OH 44024
Brian M
Job Details: 10/07/2021
Installed igniter and sensor in lower oven OP Test Ok
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Perry, OH 44081
Dan H
Job Details: 10/07/2021
"Customer complaint that unit is not starting after washing a rug, ran diagnostics found f8e1(long/no fill), f5e1(lid switch fault) , and f5e2(lid lock fault) error lid switch solenoid is open, unit needs new lid lock, installed new lid lock, op test good ; used 1 W11307244 (DOOR LOCK) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Mentor, OH 44060
Joe O
Job Details: 10/07/2021
"Cc: not draining, not running through cycleFound error code f9e1(not draining) f10e2(vent electrical problem). Found standing water in unit. Canceled cycle. Unit drained and had good water flow. Found no blockages in drain or drain pump. Ran diagnostics test cycle. Found pump and motor running. Found in diagnostics unit stopped draining and exited drain cycle without finishing. Needs controlCustomer does not want to repair at this time ; ordrng 1 W11410066 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW6700TW2
Near Avon, OH 44011
Gabriel P
Job Details: 10/07/2021
"Found no leak underneath but found valve leaking customer will need plumber,opt test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHV0
Near Fairview Park, OH 44126
Marie V
Job Details: 10/07/2021
Cc that the top rack falls and cant put anything in it. Replaced adjuster kit. Op test ok
We serviced a
GE DISHWASHER
Model GDF630PSM0SS
Near South Amherst, OH 44001
Angel
Job Details: 10/07/2021
Replaced circulating pump tested unit and working as should. Opt test ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KSC24C8EYY02
Near Sheffield Lake, OH 44054
Angel
Job Details: 10/07/2021
"Cc that unit has orange stuff running on the sides of bottom of ff section. Verified and the orange lines are rust from the drip pan from the evaporator on ff section because its galvanized metal and rusts after time from the water and drain tube getting clogged up. Tried to remove refrigerator from spot but it was a tight spot cabinets were built around it making it difficult to remove from spot asked her if she wanted to get it fix would have to have a contractor remove it to get it fixed and she will need a new drip pan. She said she would call if she gets it removed to get it fixed. Opt test ok. Do not order part.; ordrng 1 W11162078 (Drip pan), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Cleveland, OH 44110
Corina B
Job Details: 10/07/2021
"CC that the top of the ff gasket is not touching and the door does not touch. Checked the gaskets, good. Used Vaseline around the gaskets. Leveled the ff doo to the freezer. Opt test ok"
We serviced a
N/A N/A
Model KBFA20ERSS
Near Highland Heights, OH 44143
Corina B
Job Details: 10/07/2021
"CC that there is frost on the left hand side of the freezer and the is moisture running down the middle of the ff section. Confirmed found the gasket not touch the frame. Checked the rails to make sure they are not cocked, good. Used Vaseline around the gasket. The mullion rail was turned off. Steamed the gasket and turned the mullion rail on. Opt test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model GS5SHGXLT01
Near Lakewood, OH 44107
Gabriel P
Job Details: 10/06/2021
"Found air gap on seal steam and expand,opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KFIS29PBMS00
Near Rocky River, OH 44116
Gabriel P
Job Details: 10/06/2021
Temp on fresh food section is 38 degrees and temp on freezer is 0 to-0 also ice chute test pass is good also seal on doors and ice box is good also found no icemaker error also check door switches is good also check ice box fan is good unit working as designed
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Elyria, OH 44035
Angel
Job Details: 10/06/2021
Replaced wash pump. Opt test ok.
We serviced a
MAYTAG WASHER
Model MVW6230HW1
Near Chagrin Falls, OH 44023
Brian M
Job Details: 10/06/2021
Cc unit not working Powered unit on keeps saying turn knob to available cycle Can not determine if UI issue or control Needs both ; ordrng 1 W11543994 (Control) and 1 W11478524 (UI)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Mentor, OH 44060
Corina B
Job Details: 10/06/2021
"CC that the unit is not cooling. Confirmed. Ff and Fz 70*. No frost patterns on the evaporator. Ran diag the freezer fan is loud. Will need a compressor, evaporator drier and fan. ; ordrng 1 W11492867 (Evaporator) and 1 W10832994 (Compressor) and 1 WPW10143759 (Drier) and 1 W11032800 (Harness), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS01
Near Cleveland, OH 44113
Manny
Job Details: 10/06/2021
"Wrong fan received and wont need . Found evap fan terminal out of the connector after steaming the Evap, reset connection fan is working opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GC3SHAXVY02
Near Gates Mills, OH 44040
Joe O
Job Details: 10/06/2021
Cc: not making iceFound ice maker dropped 1 batch of ice. Found ice maker is full. Found ice maker sticking where nail arm would attach. Played with piviot. Got it to move free. Ice maker cycled. Op test ok
We serviced a
KITCHENAID WALL OVEN
Model KODE507EBL02
Near Gates Mills, OH 44040
Joe O
Job Details: 10/06/2021
Installed control boards and ui. Ran test bake. Op test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KSSS36QHB00
Near Geneva, OH 44041
Joe O
Job Details: 10/06/2021
"Cc: leakingFound drain pan sitting on floor full of water. Advised customer with drain pan on floor water will not evaporate properly, and can over flow. Tested water valve, no leaking. Only found water under drain pan. Op test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Painesville, OH 44077
Jason N
Job Details: 10/06/2021
"Cc unit vibrating during spin cycle.Ran diagnostics, no codes stored. Ran auto test, all functions normal. Ran spin and drain with towel load. No abnormal vibration or noise heard. Instructed customer on load sizing and proper load distribution. Unit is working as designed."
We serviced a
MAYTAG WASHER
Model MVWB750YW0
Near Geneva, OH 44041
Dan H
Job Details: 10/06/2021
"Customer complaint that unit leaked a lot of water one time but not after, ran diagnostics no error codes found, ran test cycle, unit completed test cycle, ran normal wash cycle, no leaks found, unable to duplicate the problem , unit is operating as designed"
We serviced a
KITCHENAID DISHWASHER
Model KDPE234GPS0
Near Cleveland Heights, OH 44106
Marie V
Job Details: 10/06/2021
"Cc that the unit is not drying dishes that sometimes theres a smell and sometimes they have to clean some silverware because is still not clean. Ran diag no error codes. Ran auto test , pass, took temps 175* inside unit after test was done, explain cust that unit is working as designed, run hot water at the sink before starting unit and use dishwasher cleaner for smell inside the unit. And that when the unit gets install to have the installer have the unit tilted so it does not leak from the front door. Op test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model GX2FHDXVQ03
Near Seven Hills, OH 44131
David R
Job Details: 10/06/2021
"Cc unit FF not cooling, FZ is good and still producing ice as well. Checked damper, good, opening and closing. FZ fan is also good. Defrost issue. Control not sending correct voltage but also with age would replace defrost thermostat as well. Ordering parts. ; ordrng 1 WPW10503278 (Control) and 1 W11260592 (Evap harness with defrost), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model KUDC10FXSS3
Near Brecksville, OH 44141
David R
Job Details: 10/06/2021
Replaced both arm sprayer and tub gasket. Could tell old gasket was worn. Let unit run for 20 mins. Good. No leaks. Op test ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS04
Near Brecksville, OH 44141
David R
Job Details: 10/06/2021
Cc items on top shelf was freezing. Went through diagnostics for temp settings and offset temp in FF and FZ warmer. Also advised of airflow circulation and not overdoing top shelf and in front of damper door. Give 24 hours for adjustment. Good. Op test ok.
We serviced a
MAYTAG WASHER
Model MVWX655DW0
Near North Royalton, OH 44133
David R
Job Details: 10/06/2021
Replaced actuator. Ran a test diagnostics and calibration. Good. All components working. Op test ok.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Broadview Heights, OH 44147
David R
Job Details: 10/06/2021
Replaced both control and console. Ran diagnostics test. Good. Ran normal cycle. Good. Op test ok.
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Strongsville, OH 44136
David R
Job Details: 10/06/2021
Control is getting 120vAc but no power being sent out. Ordering both control and UI ; ordrng 1 W11510463 (Main control) and 1 W11478525 (Ui)
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC0
Near Columbia Station, OH 44028
David R
Job Details: 10/06/2021
"Cc unit not locking. Ran diagnostics, found error codes, F0E5, F5E2, F5E1, F5E3, F2E1. Cleared codes. Replaced latch from t/s. Ran diagnostics test and normal cycle. Good. Locking correctly. Op test ok.; used 1 W10810403 (LID LATCH) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFH05
Near Wellington, OH 44090
David R
Job Details: 10/06/2021
"Replaced FF gasket and FZ light bulb. Tested, good. Op test ok."
We serviced a
GE DRYER
Model n/a
Near Chardon, OH 44024
Brian M
Job Details: 10/06/2021
"Cc of noise Found noise to be a vibration coming from heater housing assembly Advised on heater replacement and bearing ; ordrng 1 WE11X20397 (heating element) and 1 WE25M40 (bearings) and 1 WE1M461 (o-ring) and 1 WE1M462 (rear bearing kit), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Geneva, OH 44041
Dan H
Job Details: 10/06/2021
"Installed new drain pump , op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW00
Near North Ridgeville, OH 44039
Marie V
Job Details: 10/06/2021
"Cc that the unit stopped cooling fresh food section but freezer works. Took temps 50* on fresh food section and -8* on freezer. Theres frost on freezer, Took evaporator cover off and found drain tube clogged up, also found the area for air flow to fresh food section with ice as well. Because of drum tube clogged, clogged up the air flow to fresh food section. Cleared all out. Op test ok. Advice cust to allow unit 24 hours to reach normal temps."
We serviced a
KITCHENAID RANGE
Model KFGG500EWH3
Near Euclid, OH 44123
Corina B
Job Details: 10/06/2021
"CC that the oven is not getting hot. Turned the oven on to 350* let oven cycle for 30 minutes, 350*. Advised cust to wait 15 minutes after the buzzer to insert the food. working as designed. Opt test ok"
We serviced a
MAYTAG DISHWASHER
Model MDBH979AWB3
Near Fairview Park, OH 44126
Gabriel P
Job Details: 10/06/2021
Found console buttons not working console shorted also control has burn spots and latch breaking from wearing tare ordering parts need it ; ordrng 1 W10811155 (User) and 1 W11202746 (Control) and 1 WPW10404412 (Latch) and 1 W10258275 (Fuse)
We serviced a
KENMORE WASHER
Model 110.2890279
Near Painesville, OH 44077
Joe O
Job Details: 10/06/2021
Installed lid switch. Ran test cycle. Op test ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADW5
Near Euclid, OH 44123
Corina B
Job Details: 10/06/2021
"CC that the unit does not turn on. Confirmed. Checked power at the terminal block, 50 volts. Used the jumper box plugged into a different outlet, unit turned on. Will need an electrician. Opt test ok"
We serviced a
KITCHENAID RANGE
Model KEMS309BBL00
Near Chagrin Falls, OH 44023
Brian M
Job Details: 10/06/2021
Cc unit doesnt seem to fe accurate Ran test bake with probe heated to 375 reading is about 387 Ran test bake to 400 reading is about 412 Not seeing anything out of range unit is functioning properly at this time
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Austinburg, OH 44010
Dan H
Job Details: 10/06/2021
"Customer complaint that unit was not cooling, fresh food section temperature at 37 degrees, freezer section temperature at-10 degrees, compressor and condenser fan are running, evaporator fan is running, found service pointer that states to replace the control; ordrng 1 W11455229 (Cntrl)"
We serviced a
MAYTAG WASHER
Model MVWB725BW0
Near Painesville, OH 44077
Joe O
Job Details: 10/06/2021
"Cc: squeal, squeaking noise during spinRan drain and spin. Found seal not lubed enough. Re greased seal. Ran test cycle. Op test ok"
We serviced a
WHIRLPOOL RANGE
Model WFG975H0HZ1
Near Painesville, OH 44077
Jason N
Job Details: 10/06/2021
"Cc unit oven not clicking/ignitingCustomer stated unit was working then just stopped. Ran bake test, no spark from ignitor. Checked connections on ignitor, valves, dsi spark board. Found wire connector for bake valve disconnected and hanging. Reinstalled connector. Ran bake test, good spark and ignition. Let oven preheat. Op test good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHB0
Near Amherst, OH 44001
Angel
Job Details: 10/06/2021
Cc that door was not staying opened . Verified and door would not stay up found it was missing a bushing on the right side. Installed a new bushing door working as designed now. Opt test ok.
We serviced a
GE MICROWAVE
Model JE1590SH01
Near Mentor, OH 44060
Joe O
Job Details: 10/06/2021
Installed control. Tested. Op test ok
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Fairport Harbor, OH 44077
Dan H
Job Details: 10/06/2021
"Part recieved was a freezer door gasket, reordering control, part is out of stock so not scheduling return appointment ; O-emld tckt"
We serviced a
WHIRLPOOL DRYER
Model WED8000DW
Near Jefferson, OH 44047
Dan H
Job Details: 10/06/2021
"Customer complaint of loud squealing noise, confirmed, installed new dryer repair kit , op test good"
We serviced a
JENN-AIR DBL WALL OVEN
Model WW30430P
Near Austinburg, OH 44010
Dan H
Job Details: 10/06/2021
"Installed new element and hinges, op test good"
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Cleveland, OH 44111
Gabriel P
Job Details: 10/06/2021
No issue found working as designed
We serviced a
KITCHENAID RANGE ELE
Model KERS303BSS0
Near Richmond Heights, OH 44143
Manny
Job Details: 10/06/2021
"Cc unit not heating as it should only gets to about 200 degrees . Customer also stated that they saw sparks coming through the oven vents, found burned out bake element. Unit will need a bake element; ordrng 1 W10779716 (Bake element)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF305ESS03
Near Beachwood, OH 44122
Manny
Job Details: 10/06/2021
"Replaced door gasket door not sealed all the way, had to use my heat gun to mold the gasket to the mullions. opt test ok"
We serviced a
AMANA WASHER
Model NFW5800HW2
Near Willoughby Hills, OH 44094
Jason N
Job Details: 10/06/2021
"Cc unit door not latching, sometimes wont spinCustomer states he has to hold door shut to get cycle to start. Sometimes unit will not spin clothes out. Found door latch not fully capturing strike on door, door will almost want to pop back open before it locks. Replaced door latch using customer supplied pre Id parts. Door latching good. Ran test cycle, all functions passed. Op test good."
We serviced a
MAYTAG RANGE
Model MGT8800FZ00
Near Elyria, OH 44035
David R
Job Details: 10/06/2021
"Cc unit Switch membrane face is melting, 2nd time, knobs adhesive is not stuck anymore, bottom oven ignitor bad oven not working. Also had concerns of top burners not being to have enough space on top and design of bottom oven going all the way to floor when opening. Customer said a appliance store Schuenemann is replaced parts under a warranty. Here to document, give estimate and call techline. Called techline to document. ; ordrng 1 W11160335 (Switch membrane) and 1 279311 (Igniter) and 5 W11188712 (Bezel)s, used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS03
Near Euclid, OH 44123
Jason N
Job Details: 10/06/2021
Cc unit RH door needs replaced due to damageReplaced RH ff door using customer supplied part. Leveled doors. Customer satisfied with appearance. Op test good.
We serviced a
WHIRLPOOL FREEZER
Model WZF34X20DW02
Near Maple Heights, OH 44137
Marie V
Job Details: 10/06/2021
"No refrigerant on unit. Replaced compressor and filter drier , put unit into a vacc, 28. Waited 15 min , No changes on gages. Filled with r134a 4.7 oz. good frost on evap. Op test okAdvice cust to allow 24 hours for unit to get back to normal temps."
We serviced a
MAYTAG DBL WALL OVEN
Model CWE5800ACS
Near University Heights, OH 44118
Manny
Job Details: 10/06/2021
Replaced bake element ran bake to 350 to verify that the unit is cycling as it should. Opt test ok.
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW1
Near Ashtabula, OH 44004
Dan H
Job Details: 10/06/2021
"Installed new hinges and lid, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ00
Near Cleveland, OH 44102
Gabriel P
Job Details: 10/06/2021
No issue found unit working as designed
We serviced a
WHIRLPOOL DRYER
Model WED5700VW0
Near Shaker Heights, OH 44122
Corina B
Job Details: 10/06/2021
"CC that the unit is not heating. Checked the air flow, good. Checked the thermostat cycling off to early. Will need a new thermostat. ; ordrng 1 WP8318268 (Thermostat)"
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Parma, OH 44130
David R
Job Details: 10/06/2021
Cc unit making noise when drum spending. Took off front panel and screw fell out from door gasket. Let customer know and showed the screw. Tested. Unit is good. No noises. Op test ok.
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Chagrin Falls, OH 44023
Brian M
Job Details: 10/06/2021
Cc unit not drying well Ran diagnostics found no errors Ran auto test unit is running as designed Customer not satisfied with this out come
We serviced a
FRIGIDAIRE DRYER
Model FLEB8200FS1
Near Chagrin Falls, OH 44023
Brian M
Job Details: 10/06/2021
"Cc dryer not working Found start switch broken, found belt snapped, motor grinding and rear bearing worn out Advised on parts needed ; ordrng 1 134503600 (belt) and 1 134196602 (Motor) and 1 131777700 (shaft assy) and 1 134399700 (switch) and 4 134844470 (knob)s, used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM01
Near Bentleyville, OH 44022
Brian M
Job Details: 10/06/2021
Installed icemaker OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC2
Near Highland Heights, OH 44143
Jason N
Job Details: 10/06/2021
"Installed console. Tested button functionality, passed. Display is correct. Op test good."
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Cleveland, OH 44128
Corina B
Job Details: 10/06/2021
Replaced the screw. Ran a calibration. Opt test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBB02
Near Mayfield Heights, OH 44143
Corina B
Job Details: 10/06/2021
Replaced the door. Steamed the freezer out. Opt test ok.
We serviced a
AMANA DISHWASHER
Model ADB1400AGS3
Near Beachwood, OH 44122
Brian M
Job Details: 10/06/2021
Part number added ; ordrng 1 W11467648 (Door)
We serviced a
GE REFRIGERATOR
Model GTH20SBBASS
Near Mentor, OH 44060
Joe O
Job Details: 10/06/2021
"Cc: freezing in ff section, has not shut off in daysFound temps in ff section at 34 degrees, freezer at 6 degrees. Ohmed out heater circuit, and thermistors. No open circuits. Needs control; ordrng 1 WR55X11104 (board control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS0
Near Willowick, OH 44095
Joe O
Job Details: 10/06/2021
Installed control. Tested. Op test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KBFS25EWMS2
Near Beachwood, OH 44122
Jason N
Job Details: 10/06/2021
"Cc unit leaking from tube behind unitCustomer stated they noticed water starting to seep from under unit recently. Pulled unit out, found slow drip from inlet valve to filter housing inlet line. Pulled out and tried to reseat, still dripping. Will reorder inlet valve, still under 1 yr warranty, will need filter head to replace inlet lines to ensure proper seal. ; ordrng 1 WP12544124 (Inlet valve) and 1 W11346623 (Filter head)"
We serviced a
KITCHENAID REFRIGERATOR
Model KSCS25INSS00
Near Pepper Pike, OH 44124
Jason N
Job Details: 10/06/2021
"Installed main control, invert board and condenser fan motor. Compressor turned on, condenser fan running. Unit starting to cool. Advised customer to allow 24-48 hrs for unit to return to desired temps and for ice production to resume. Noticed water line ice maker was severed in several spots. Used push connectors to repair. Op test good. ; used 2 WP2198677 (CONNECTOR 1/4'to1/4' John Gu) from stock"
We serviced a
WHIRLPOOL RANGE
Model KSGG700ESS1
Near Bay Village, OH 44140
Angel
Job Details: 10/06/2021
Cc that left rear burner was not working. Verified and had the wrong cap on burner replaced with right cap working as designed also the customer had some questions about the different operations the range has explained to customer all quest.Opt test ok.
We serviced a
AMANA DRYER
Model NED4655EW1
Near Conneaut, OH 44030
Dan H
Job Details: 10/06/2021
"Customer complaint of long dry times, found lint screen clogged, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube, started normal dry cycle, unit heated, good airflow outside, unit is operating as designed"
We serviced a
WHIRLPOOL DRYER
Model MED7230HW0
Near Chagrin Falls, OH 44022
Brian M
Job Details: 10/06/2021
Cc unit not drying well Found 90% of settings set to low or no heat Advised on settings OP Test Ok
We serviced a
KITCHENAID DISHWASHER
Model KUDS30IXBL4
Near Pepper Pike, OH 44124
Jason N
Job Details: 10/06/2021
"Cc unit leaking Ran wash test, did find small drops of water coming from right side of door. Tub gasket looks flat and brittle. Unit needs tub gasket. Checked under unit for additional leaks, none found. ; ordrng 1 W11177741 (Gasket)"
We serviced a
SAMSUNG DRYER
Model DV48H7400EW/A2
Near Westlake, OH 44145
Angel
Job Details: 10/06/2021
"Cc that unit is not heating. Checked voltage and was good had 240vac disassembled unit and tested heating element found heating element open. Will need heating element replaced. Gave estimate to customer they said they would think about it. ; ordrng 1 DC47-00019A (Heater), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM
Near Conneaut, OH 44030
Dan H
Job Details: 10/06/2021
"Installed new harness, op test good"
We serviced a
AMANA RANGE
Model AGR5330BAS3
Near Ashtabula, OH 44004
Dan H
Job Details: 10/06/2021
"Customer complaint that flames come out of left side of left front burner too high, adjusted flames lower, unit is operating as designed"
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW0
Near Cleveland, OH 44115
Manny
Job Details: 10/06/2021
"Found error codes f11 and f24, couldnt find f11 on tech sheet, bj recommended calling tech line, called tech line talked to JR. told him that I cant find f11 error on tech sheet. he said f11 is cause by acu if Motor windig have between 6 to 20 ohms, tested motor windings have 12.6 ohms, ordering acu and pressure switch as recommended by wpl tech.; ordrng 1 W11334214 (Acu) and 1 W10597311 (Pressure switch) and 1 W10676317 (Pressure hose)"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Ashtabula, OH 44004
Dan H
Job Details: 10/06/2021
"Customer complaint that unit is shaking, ran high speed spin in manual test cycle, shaking is normal, unit is operating as designed"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS01
Near Cleveland, OH 44113
Gabriel P
Job Details: 10/06/2021
"Customer having same issue with unit on previous visit, he advise to replace controls explain customer why we should ordering ; ordrng 1 W10843055 (Control), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Euclid, OH 44117
Joe O
Job Details: 10/06/2021
"Cc: not heatingFound wire loose in igniter. Pulled unit out, found floor under unit warped and burned. I advised the design of the unit is to have a broiler under unit so it will get hot and depending on material of the flooring it can get hot and warp. Advised customer they can contact whirlpool. Re installed wire. Ran test bake. Op test ok"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Bedford Heights, OH 44146
Brian M
Job Details: 10/06/2021
Installed igniter Ran test bake OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Eastlake, OH 44095
Corina B
Job Details: 10/06/2021
"CC that the unit will not spin and will not start. Found the drain pump stuck on. Held the start in, cleared the drain pump. Ran diag no codes. Ran a manual agitate and spin. Ran a calibration. Started a rinse and spin with towels. Advised cust 1-2 tablespoons of he detergent and 6-8 bath towels equals a full load. Opt test ok."
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Cleveland, OH 44104
Gabriel P
Job Details: 10/06/2021
"Found shifter defective replace from t/s ,opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ05
Near Cleveland, OH 44105
Marie V
Job Details: 10/06/2021
Cc that the UI does not work and n that cant get water from the door. Confirmed. Asked cust if doors were removed when it was installed cust said yes. Found UI not plugged in. Corrected issue. Tested water at the door. Lines had air. Water came in. Op test okBrought core for return
We serviced a
KITCHENAID KITCHEN
Model KUBR204ESB00
Near Lyndhurst, OH 44124
Joe O
Job Details: 10/06/2021
"Installed lower wine rack. Found rack still not closing properly. Attempted to adjust rack. Unit still will not close properly. Called whirlpool tech line spoke with Steve. Advised of issue. Advised we replaced the lower wine rack. Stated they wanted measurements of rack assembly and screws spacing. Found lower rack brackets are not square from corner to corner measurements. Found left rear to right front at 22 13/16 and right rear to left front 23 3/16. Found screw holes off by 1/16 inch. Spoke with trade care team. Trade care team stated we have to email the invoice to whirlpool, so they can schedule another service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB00
Near Westlake, OH 44145
Angel
Job Details: 10/06/2021
Cc that water was dripping to the fresh food section and ice on freezer floor.. Took temperatures to verify and ff section at 37* and freezer at 6* found that drain tube is clogged up so every time it goes into a defrost water rolls forward to the freezer and falls through the ducts to the ff section. Steamed out freezer and cleared drain tube. Opt test ok.
We serviced a
MAYTAG DISHWASHER
Model MDC4100AWX
Near Mentor, OH 44060
Corina B
Job Details: 10/06/2021
Replaced the seal kit. Check ball is not there. Part is nla ; saved tckt
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Painesville, OH 44077
Jason N
Job Details: 10/06/2021
"Cc unit not agitatingRan diagnostics, found code f7e6 for motor fault. Cleared fault. Ran auto test, unit did not shift into agitation. Replaced shift actuator using customer supplied pre Id part. Ran auto test and calibration. All functions passed, unit is agitating. Op test good."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS06
Near Cleveland, OH 44120
Marie V
Job Details: 10/06/2021
Cc that the door has a dent. Confirmed. Replace door. Op test ok
We serviced a
WHIRLPOOL RANGE
Model WFC315S0JS0
Near Cleveland, OH 44120
Marie V
Job Details: 10/06/2021
Cust said that they bought the part for range. Do not need service on this job. Op test ok.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHS2311PFGA
Near Kent, OH 44240
Brian M
Job Details: 10/06/2021
Cc of leak Found evap drain pan frozen Found debris in drain tube Cleared tube and pan OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHV08
Near North Royalton, OH 44133
Angel
Job Details: 10/06/2021
Replaced water valve and cycled ice maker to make sure it cycles found fill tube frozen steamed out and Tested unit it is dispensing water as should also ice maker harvest and filled functioning as should. Opt test ok.
We serviced a
KITCHENAID RANGE
Model KSGG700ESS2
Near Olmsted Township, OH 44138
Angel
Job Details: 10/06/2021
Cc that right front burner would not ignite. Verified back of unit and ignitor was not plugged in. Had to take off top because ignitor wire was tangled and there was not enough slack to plug it in. Reinstalled ignitor and top tested unit. Opt test ok.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHS2631PF4A
Near Mentor, OH 44060
Corina B
Job Details: 10/06/2021
"CC that there is water leaking on the floor and food freezing in the ff section. Ff 45* Fz 3* control is set at 41* ff 0* fz. Found the drain hole clogged with ice. Steamed out the drain hole. Poured water in the drain hole, clear. Checked the return vent, good. Advised cust to not block the damper area. The ui is missing the digits. Does not want to repair the ui. Opt test ok."