We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Aurora, OH 44202
Brian M
Job Details:
04/08/2021
Customer had concerns about installation Verified unit installed correctly OP Test Ok
We serviced a
WHIRLPOOL RANGE
Model wfe525sojz0
Near Cleveland, OH 44135
Corina B
Job Details:
04/08/2021
Replaced the harness. Heated the oven and cooktop. Optest ok.
We serviced a
KITCHENAID RANGE
Model KSIB900ESS2
Near Lakewood, OH 44107
Corina B
Job Details:
04/08/2021
CC that there is a rattling noise. Found the convection fan rattling. Will need a new fan. ; ordrng 1 W11414552 (Fan assembly)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Lakewood, OH 44107
Corina B
Job Details:
04/08/2021
"Replaced the inner door, vent and spray arm. Started a cycle. Optest ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Chagrin Falls, OH 44023
Brian M
Job Details:
04/08/2021
Cc of mullion heater didnt seem right closing Found mullion heater to be closing properly and as designed OP Test Ok Advised customer on operating properly
We serviced a
GE DISHWASHER
Model GDF620HGJWW
Near Chesterland, OH 44026
Brian M
Job Details:
04/08/2021
"Cc unit not starting Found lid latch error door reading open Needs latch ; ordrng 1 WD21X10490 (latch tub), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Seven Hills, OH 44131
David R
Job Details:
04/08/2021
"Cc questions about wash temp. Questions concerning Hot water. Let customer know even on hot water, unit still sends cold water into unit to help regulate temperature. Checked, no errror codes. Ran diagnostics, good. Ran calibration, good. Unit test good. Op test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Lorain, OH 44053
Gabriel P
Job Details:
04/08/2021
"Found belt stretch and cam wearing tare explain customer on how to better use washer with loads and how much to fill unit with clothes and two use 2 tablespoons of detergent for each load ; used 1 Wpw10006384 (Belt), and 1 W10721967 (Cam) from stock"
We serviced a
WHIRLPOOL FREEZER
Model WZF34X20DW01
Near Waite Hill, OH 44094
Brian M
Job Details:
04/08/2021
Cc bottom of freezer is frosting up Found shipping cardboard still in place not allowing bottom to seal properly Removed cardboard Advised to watch
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Parma, OH 44134
Dan H
Job Details:
04/08/2021
"Customer complaint of noise and not spinning clothes, confirmed, found hub worn, unit needs new hub; ordrng 1 W10528947 (Hub)"
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Independence, OH 44131
David R
Job Details:
04/08/2021
"Replaced all parts. Ran test 51/52, good. No noise. Op test ok"
We serviced a
GE DRYER
Model GTX33EASK0WW
Near Cleveland, OH 44124
Brian M
Job Details:
04/08/2021
Installed timer and knob OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
KITCHENAID ICE MAKER
Model KUID508ESS
Near Mentor, OH 44060
Brian M
Job Details:
04/08/2021
Installed control found no voltage coming from transformer Needs transformer and control ; ordrng 1 WPW10485951 (transformr) and 1 W11034363 (cntrl-elec)
We serviced a
WHIRLPOOL RANGE
Model WFG114SWQ1
Near Cleveland, OH 44128
Brian M
Job Details:
04/08/2021
Installed control and handle OP Test Ok
We serviced a
WHIRLPOOL WASHER
Model WFW72HEDW0
Near Brook Park, OH 44142
Marie V
Job Details:
04/08/2021
"Cc that the unit had an error code and it didnt want to spin. Ran diag found error code F9E1 long drain f1E2 motor control error f8E3 overflow condition f5e2 door lock error. Deleted error codes, and ran auto test, took too long to drain. Check drain catch it was cover in things, rubber band, pins, change. Replaced the drain pump and ran another auto test, everything worked out good. Advice cust to monitor unit. Op test ok"
We serviced a
WHIRLPOOL WASHER
Model WFW8640BW1
Near Broadview Heights, OH 44147
David R
Job Details:
04/08/2021
Cc unit not draining. Found drain pump housing had debris and hair. Clear all out. Tested. Good. Also advised of not over loading and making sure to have the correct spin option on as well. Unit is good. Op test ok
We serviced a
MAYTAG REFRIGERATOR
Model MBF2258FEZ02
Near Gates Mills, OH 44040
Jason N
Job Details:
04/08/2021
"Cc unit not cooling again. Found freezer section reading 25 degrees, product getting soft. Checked for leaks using uv light. Found uv dye leaking from filter drier cap tube connection. Repaired connection. Brought system into 29 in/hg vacuum for 15 minutes, held vacuum, no change to gauges. Recharged system with 5.0 0z of r134a. Low side pressure stable at 3psi., good heat on high side. Advised to allow 24 hrs for unit to return to desired temps. Op test good."
We serviced a
MAYTAG DRYER
Model MDG3500BWW
Near Euclid, OH 44132
Joe O
Job Details:
04/07/2021
"Installed dial, cap, and knob. Op test ok"
We serviced a
AMANA WASHER
Model NTW4516FW
Near Willoughby, OH 44094
Joe O
Job Details:
04/07/2021
Cc: not fillingRan Auto test and calibration. Unit functioning as designed. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW0
Near Cleveland, OH 44108
Jason N
Job Details:
04/07/2021
Installed drive belt. Ran auto test. All functions passed.
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Willoughby, OH 44094
Joe O
Job Details:
04/07/2021
"Cc: wont cycleFound unit will not start, will not power off. Will not allow entry into diagnostics. Leveling leg missing. Needs control, ui and leveling leg.; ordrng 1 W11481108 (Control) and 1 W11406492 (Ui) and 1 W11213957 (feet-lvlng)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI6FDRXXB00
Near Highland Heights, OH 44143
Joe O
Job Details:
04/07/2021
"Cc: leakingFound water seeping from inlet valve. Needs water valveCustomer does not want to repair at this time; ordrng 1 WPW10498990 (valve-inlt), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW8000DW5
Near Cleveland Heights, OH 44118
Jason N
Job Details:
04/07/2021
"Cc unit leaking underneath. Customer stated water leaked underneath unit. Checked under unit, all drain connections and inlet connections look good. Ran auto test, all functions passed, no leaks found. Filled tub up with water manually and drained out. No leaks found. Ran quick wash cycle; ordrng 1 W11200557 (Control)"
We serviced a
CROSLEY DRYER
Model VED6505GW0
Near Ashtabula, OH 44004
Jeff M
Job Details:
04/07/2021
The fan came loose was not pushing any of the hot air
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS3
Near Newbury Township, OH 44065
Brian M
Job Details:
04/07/2021
"Cc unit not washing Found 2 errors heater open and wash motor not running Ran auto test found sump getting power but not running and found heater able to turn on Needs sump assembly and control ; ordrng 1 W10909703 (cntrl-elec) and 1 WPW10605057 (pump and motor assy), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID RANGE
Model KFGD500EBS00
Near Painesville, OH 44077
Jeff M
Job Details:
04/07/2021
Installed the new part op tested good.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Roaming Shores, OH 44084
Jeff M
Job Details:
04/07/2021
The unit was unbalanced I relvll the unit op tested good
We serviced a
AMANA DRYER
Model NGD4655EW2
Near North Ridgeville, OH 44039
Marie V
Job Details:
04/07/2021
Replaced parts. Tested unit. Op test ok
We serviced a
KITCHENAID COOKTOP ELE
Model KECD807XSS00
Near Westlake, OH 44145
Marie V
Job Details:
04/07/2021
"Cc that the rear right burner stopped working and smoke came out of the burner. Unit will need burner and switch. Also will need second helper tech unit has Down draft system. Cust paid for parts; ordrng 1 WPW10215034 (Switch) and 1 WPW10221529 (Burner), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Elyria, OH 44035
David R
Job Details:
04/07/2021
"Customer complaint, more lights either off or flickering. Customer said a different repair company came out, tried replacing FZ light, ripped out connections and broken wires in Fridge. Took pics. Called and documented with techline. Deemed non repairable. Office to send information over to third party extended warranty. ; saved tckt"
We serviced a
MAYTAG DRYER
Model MED6230HW1
Near Euclid, OH 44132
Dan H
Job Details:
04/07/2021
"Customer complaint that unit is not drying clothes, unit is not heating, unit is not receiving correct power from supply, advised customer that they need an electrician to correct power supply, unit is operating as designed"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Lorain, OH 44055
Gabriel P
Job Details:
04/07/2021
Drawer was replaced. Opt test ok.
We serviced a
GE WASHER
Model GUD27ESSJ1WW
Near Cleveland, OH 44113
Dan H
Job Details:
04/07/2021
"Customer complaint that unit is not spinning, ran spin cycle, unit spun, repeated , unit spun out again, unable to duplicate the problem , unit is operating as designed"
We serviced a
MAYTAG REFRIGERATOR
Model MSS26C6MFZ00
Near Elyria, OH 44035
David R
Job Details:
04/07/2021
Replaced door. Tested. All components working. Op test ok
We serviced a
WHIRLPOOL DRYER
Model WED8000BW0
Near Oberlin, OH 44074
David R
Job Details:
04/07/2021
"Cc unit not starting. Found bad door switch. Can hear the door switch broken when you push in. Ordering; ordrng 1 WPW10350907 (Door switch), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAW04
Near Cleveland, OH 44135
Marie V
Job Details:
04/07/2021
"Cc that the lights are flickering. Confirmed freezer light is bad , will need to be replaced . ; ordrng 1 WPW10515057 (Freezer light), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KUDS35FXSS5
Near Shaker Heights, OH 44122
Jason N
Job Details:
04/07/2021
"Installed control board. Ran diagnostics cycle, op test no good, unit did not fill with water. Also notice pump making noise. Pulled filter cover and find chopper blade assembly in pieces. Unit needs chopper blade. Ordering inlet water valve. Customer will need credit for control board cost.; ordrng 1 WPW10327249 (Inlet valve) and 1 W10083957V (Chopper blade)"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Rocky River, OH 44116
Marie V
Job Details:
04/07/2021
"Cc that the unit does not turns on. Hooked up unit to an 240V outlet and tested unit. Did not turned on. Check main fuse 1ohm found start button connector unplugged. Corrected issue , started unit , unit started heating . Op test ok"
We serviced a
AMANA WASHER
Model NFW5800HW0
Near Cleveland, OH 44102
Marie V
Job Details:
04/07/2021
"Cc that the unit it started walking or shaking a lot. Check the cement block on unit it was good , found shipping bolts still on, removed and explain cust. Also found drain hose on the floor advised cust that the drain hose should be at least 39 from boot on of the unit. Op test ok cust said that he bought an extended warranty.; O-emld tckt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ02
Near Mentor, OH 44060
Jeff M
Job Details:
04/07/2021
Installed the new part op tested good.
We serviced a
MAYTAG WASHER
Model MVWB765FW4
Near Wellington, OH 44090
David R
Job Details:
04/07/2021
"Cc unit is not doing anything. Confirmed. Wont take command. Checked in diagnostics, F6E2 error code. Miscommunication between UI and control. Ordering both controls ; ordrng 1 W11162441 (Console) and 1 W11429620 (Control)"
We serviced a
KITCHENAID RANGE
Model KSGG700ESS0
Near Cleveland, OH 44113
Dan H
Job Details:
04/07/2021
"Installed new dsi board, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Rocky River, OH 44116
Marie V
Job Details:
04/07/2021
Cc that the unit is not making ice. Took temps foundfreezer was 17* fresh food 45*. Unit was on defrost when arrive. Took temps 5 min later it wheat down to 9* on freezer. Check all door switches were all good also cycle ice maker and it worked. Unit will need new ice maker because isnt working on its own. Replaced icemaker from T/S. Cycle by it self. Advice customer to get rid of the first couple of batches of ice because is a new icemaker and it was in a box just so they dont use the ice that it most likely has cardboard residue on it. Op test ok; used 1 W10882923 (Ice maker) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KBRC36FTS03
Near Chagrin Falls, OH 44022
Brian M
Job Details:
04/07/2021
"Cc of no cool Found compressor not running Used compressor tester compressor is running Needs inverter; ordrng 1 W10629033 (inverter box), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706EBS01
Near Chagrin Falls, OH 44023
Brian M
Job Details:
04/07/2021
Installed deli board OP Test Ok
We serviced a
MAYTAG REFRIGERATOR
Model MFW2055FRZ00
Near University Heights, OH 44118
Jason N
Job Details:
04/07/2021
Cc unit center gasket rail broke.Found center mullion rail middle mount broken. Replaced using customer supplied pre Id part. Door op test good.
We serviced a
KITCHENAID OTR MICROWAVE
Model KMHP519ESS2
Near Cleveland, OH 44118
Jason N
Job Details:
04/07/2021
"Cc unit door not closing, light staying on.Found secondary door switch broken. Unit needs door switches. Replaced using interlock kit from truck stock. Ran operational heat test w/cup of water. Op test good.; used 1 W11244490 (INTERLOCK SW KIT) from stock"
We serviced a
SAMSUNG DRYER
Model DVG50M7450P
Near Middleburg Heights, OH 44130
Dan H
Job Details:
04/07/2021
"Customer complaint that unit is running constantly, confirmed, motor relay on control is stuck closed, un8t needs new control ; ordrng 1 DC92-01729P (Cntrl), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWC416FW1
Near Cleveland, OH 44124
Jason N
Job Details:
04/07/2021
"Cc unit not filling with water Customer states unit will stay in sense and will only buzz. Ran diagnostics, found code f8e1 for long fill/no fill. Ran auto test, no water coming in on cold side. Found secondary water valve on wall turned off for cold water. Turned on and reran auto test. Unit filled properly, all functions tested good. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Solon, OH 44139
Brian M
Job Details:
04/07/2021
Customer showed pop took pic Cc ceiling by filter popped down Pushed ceiling back into place OP Test Ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Novelty, OH 44072
Brian M
Job Details:
04/07/2021
Cc unit not cooling properly Found evap fan not running Ran test 3 fan getting power but not spinning Needs fan ; ordrng 1 W11224591 (motor-evap)
We serviced a
KITCHENAID REFRIGERATOR
Model KFXS25RYMS2
Near Willoughby, OH 44094
Jeff M
Job Details:
04/07/2021
On the parts look up I ordered the icemaker cap and they sent me the icemaker cap for the original stock icemaker that comes with the refrigerator. Due to the fact that the icemaker cannot be sold separately the icemaker that we have is the substitution part on look up that Does not fit the substitution part. I do know that the icemaker kit comes with a cap ; ordrng 1 W10882923 (Ice maker)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS03
Near Chagrin Falls, OH 44022
Joe O
Job Details:
04/07/2021
Installed door. Op test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Mentor, OH 44060
Joe O
Job Details:
04/07/2021
Installed door. Customer wanted to talk to husband before using the touch up paint. Needs nameplateCustomer to install; ordrng 1 W10839793 (nameplate)
We serviced a
GE REFRIGERATOR
Model PGSS5RKZHSS
Near Eastlake, OH 44095
Jeff M
Job Details:
04/07/2021
Do you know its not turning on theres no relays actuating the control boards getting power needs new control board estimate only; ordrng 1 WR55X11098 (Control) and 1 Sh
We serviced a
MAYTAG RANGE
Model MER6600FZ2
Near Parma, OH 44134
David R
Job Details:
04/07/2021
Replaced parts. Tested. Good
We serviced a
KITCHENAID RANGE
Model KFEG500ESS3
Near Mentor, OH 44060
Jeff M
Job Details:
04/07/2021
I preheated the oven to 350 it got to 350 held the temperature for about two minutes after that it started dropping below 300? needs a new main control board; ordrng 1 W11088877 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model GD5NVAXSB01
Near Mentor, OH 44060
Joe O
Job Details:
04/07/2021
"Cc: leakingFound water leaking from water valve. Needs water valveCustomer does not want to repair at this time; ordrng 1 WPW10159839 (valve-inlt), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model LSQ9650PW4
Near North Olmsted, OH 44070
David R
Job Details:
04/07/2021
"Cc unit is not spinning. Found gearcase has water residue leaking. Gearcase is stalling. Called Brain and got all parts needed. Gave estimate to customer, customer paid SVC, do not order parts ; ordrng 1 W10820043 (Basket) and 1 WP3946509 (Plate) and 1 WP8546455 (Bearing) and 1 3360629 (Gearcase) and 1 285753A (Coupling)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT771RWYW01
Near North Olmsted, OH 44070
David R
Job Details:
04/07/2021
Cc Icemaker either working or not. Found Icemaker motor getting stuck in cycle. No t/s. Used the other day. Ordering Icemaker ; ordrng 1 4317943 (Icemaker)
We serviced a
MAYTAG DRYER
Model MGDB835DW4
Near North Olmsted, OH 44070
David R
Job Details:
04/07/2021
Replaced part. Tested. Good. Op test ok
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Lorain, OH 44053
Gabriel P
Job Details:
04/07/2021
"Cc that washer was not spinning or wet clothes at end of cycle. Ran diagnostics and found F7E7 and F7E1 washer unable to reach targeted rpm. Did a calibration and auto test verified under the washer and everything looks good. Also ran a rinse and spin and found that the hub was stripped replaced hub and tested and running as designed. Explained to customer how much detergent and how to load the washer so they will not exceed more than 6 to 7 regular bath towels and no more than 2 tablespoons or detergent.; used 1 W10528947 (Hub), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MSS26C6MFZ00
Near Elyria, OH 44035
David R
Job Details:
04/07/2021
Replaced door. Tested. All components working. Op test ok
We serviced a
WHIRLPOOL DRYER
Model WED5620HW1
Near Westlake, OH 44145
Marie V
Job Details:
04/07/2021
"Cc that the unit does not start when you press start button. Tested unit is good the start button is working good at this moment, ask cust to try it worked. The button is very sensitive so if you press like regular press it will not work. Cust will be super gentle with it. Also ran diag no error codes and ran a encoder test, pass. Is working good for now. Op test ok"
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFH05
Near Parma, OH 44129
Dan H
Job Details:
04/07/2021
"Customer complaint that unit is not cooling properly, freezer section temperature at 0 degrees, fresh food section temperature at 40 degrees, unit is set to coldest setting, evaporator fan is running, compressor and condenser fan are running, unit needs new control; ordrng 1 W11436572 (Cntrl)"
We serviced a
MAYTAG RANGE
Model MER8650ES0
Near Solon, OH 44139
Brian M
Job Details:
04/07/2021
Cc glass top cracked Found top cracked Needs top glass Top is under warranty until 2027 ; ordrng 1 W10696529 (cooktop)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ
Near Painesville, OH 44077
Jeff M
Job Details:
04/07/2021
Installed the new part op tested good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHB1
Near Avon Lake, OH 44012
Gabriel P
Job Details:
04/07/2021
Pump assembly was replaced tested answer started washing as should. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Amherst, OH 44001
Gabriel P
Job Details:
04/07/2021
"Drain pan was clog with ice also fan getting 121 voltage but not running ordering ; ordrng 1 WP2315539 (Fan), used 1 WP2315539 (MOTOR-EVAP) from stock"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Brecksville, OH 44141
Dan H
Job Details:
04/07/2021
"Installed new drain pump and control, op test good"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Seven Hills, OH 44131
Dan H
Job Details:
04/07/2021
"Installed new lid lock, op test good"
We serviced a
WHIRLPOOL WASHER
Model WFW94HEXW2
Near Cleveland Heights, OH 44118
Jason N
Job Details:
04/07/2021
"Cc unit not completing cycles.Ran diagnostics, found codes f8e3 for overflow detected, f8e1 for no water detected or pressure switch did not trip. Ran auto test. Cold water valve staying actuated through cycle, not closing. Unit needs inlet valve. ; ordrng 1 WPW10289387 (Inlet valve)"
We serviced a
MAYTAG DRYER
Model MED5500FW0
Near Avon Lake, OH 44012
Gabriel P
Job Details:
04/07/2021
"Replace idler pulley,opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Bay Village, OH 44140
Gabriel P
Job Details:
04/07/2021
"Found relay clicking on control ran diagnostics found error code f0e5 off balance load and f5e3 unlock error and f0e2 over suds also delete codes ran quick test cycle it pass but when running in regular cycle doesnt lock control clicking by senior tech told me told order control and latch customer will call whirlpool to try getting parts cover ; ordrng 1 W11322903 (Acu) and 1 W11316250 (Latch), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Lyndhurst, OH 44124
Jason N
Job Details:
04/07/2021
"Cc unit middle spray are came off. Confirmed middle spray arm on rack fell off manifold. Found original spray arm will not fit back on, retainer tabs rounded off. Replaced using customer supplied pre Id part. Ran operational test. Op test good."
We serviced a
WHIRLPOOL WASHER
Model WTW5700SW0
Near Chagrin Falls, OH 44023
Brian M
Job Details:
04/07/2021
"Cc unit wont drain Found drain pump seized Needs drain pump ; ordrng 1 WP3363394 (drain pump), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE DISHWASHER
Model GDT535PSJ0SS
Near Avon Lake, OH 44012
Gabriel P
Job Details:
04/07/2021
Cc that the door was not closing properly. They just werent pushing the door shut properly. Door closing as designed. Opt test ok.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017FB0
Near Bedford, OH 44146
Dan H
Job Details:
04/07/2021
"Customer complaint that unit is not heating, confirmed, loud hum coming from magnetron , unit needs new magnetron, customer is unsure of schedule and will have to contact us to reschedule ; ordrng 1 WPW10693025 (Mag)"
We serviced a
KITCHENAID MICROWAVE
Model KMHS120KPS00
Near Kent, OH 44240
Brian M
Job Details:
04/07/2021
Unit has inner frame damage door will not close to hit switches tried to pull frame out so door will engage no luck Called whirlpool non repairable
We serviced a
WHIRLPOOL RANGE
Model WOD51EC0HS01
Near Avon, OH 44011
Gabriel P
Job Details:
04/07/2021
Cc that he has problems with cook time disappearing want selected and also not been able to connect to unit call whirlpool tech line spoke to Robert he said for customer call whirlpool connect and if there any software update they will push it threw for him no need to replace control as right now .also customer only has main control one thats it not the other one
We serviced a
MAYTAG MICROWAVE
Model MMV1175JZ
Near Kent, OH 44240
Brian M
Job Details:
04/07/2021
Installed panel OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FMDB06
Near Willoughby, OH 44094
Joe O
Job Details:
04/07/2021
"Found small dent in ff door, customer stated it is ok not really noticeable. Found freezer door is the wrong color. Re ordering freezer door. Office to reschedule ; ordrng 1 LW10668875 (dor-fip)"
We serviced a
KITCHENAID REFRIGERATOR
Model KSC24C8EYY02
Near Cleveland, OH 44110
Dan H
Job Details:
04/07/2021
"Customer complaint that unit is not cooling, fresh food section temperature at 75 degrees, freezer section temperature at 77 degrees, found leak at fresh food section evaporator, repaired, brought system into a 28 vacuum, watched 15 minutes, no change on gauges, recharged unit with 5.3oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator"
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFH01
Near Ravenna, OH 44266
Brian M
Job Details:
04/07/2021
Installed harness and control Advised to let cool for 48 hours OP Test Ok
We serviced a
MAYTAG REFRIGERATOR
Model MBL2256KES
Near South Euclid, OH 44121
Jason N
Job Details:
04/07/2021
"Cc unit not cooling in both sectionsFound both sections at room temperature. Compressor is not running, very hot. Start relay clicking. Found discharge tube with corroded section running through drain pan. Unit needs compressor and sealed system repair replacement of sections of discharge tube. Customer not repairing, estimate only.; ordrng 1 W10160407 (Compressor)"
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC0
Near Ravenna, OH 44266
Brian M
Job Details:
04/07/2021
Installed hinges OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM04
Near Willoughby, OH 44094
Dan H
Job Details:
04/07/2021
"Customer complaint that unit is still leaking, found chunk of ice in ice maker fill cup, removed, advised customer to monitor, if problem should reoccur, customer will need quoted for an ice maker"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Painesville, OH 44077
Jeff M
Job Details:
04/07/2021
There was no issue with the machine unit tested good could not find an issue
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Ashtabula, OH 44004
Joe O
Job Details:
04/07/2021
Replaced screws. Op test ok
We serviced a
MAYTAG WASHER
Model WVWC565W
Near Perry, OH 44081
Jeff M
Job Details:
04/07/2021
I hub assembly was stripped out and replaced it with truck stock op test good; used 1 W10528947 (Hub) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW
Near Ashtabula, OH 44004
Jeff M
Job Details:
04/06/2021
The reason for the units to be returned is its leaking. I inspected the water valves the seals Tom I cannot find a leak took the drain off the rear theres still water in the machine indicating theres no cracks in it tested good
We serviced a
GE DRYER
Model GTD33EASK0WW
Near East Cleveland, OH 44112
Jason N
Job Details:
04/06/2021
"Cc unit making noise, like bearing needs replacedCustomer stated she had someone take a look at earlier and stated the bearing needs replaced. Spun dryer drum, found drywall screw stuck in front seal. Pulled front panel, removed screw, checked for damage on drum bulkhead, no damage found. Reassembled. Unit does not have correct power cord for outlet. Replaced power cord using truck stock. Ran dryer op test. No abnormal sounds heard, good heat. Op test good. ; used 1 8171385RC (3 PRONG RANGE CORD) from stock"
We serviced a
WHIRLPOOL SXS REFRIGERATOR
Model GSF26C4EXY00
Near East Cleveland, OH 44112
Jason N
Job Details:
04/06/2021
"Cc unit not making ice or dispensing water occasionally.Customer states it wont make ice or dispense water occasionally. Found ice bin full of ice at this time, tested water dispense several times. Water dispense is working normally at this time. Change filter light is illuminated, asked customer how long ago they changed filter, he is unsure."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF525SWHZ05
Near Elyria, OH 44035
David R
Job Details:
04/06/2021
"Right side door was not screwed all the way down on the top hinge. Corrected. Left door slightly lower but per owners manual there are leveling feet a bottom. Best to do in customers home because you have to put the feet down and do not want to damage the, durning delivery. Unit is good."
We serviced a
KITCHENAID FREEZER
Model KRMF706ESS01
Near Shaker Heights, OH 44122
Jason N
Job Details:
04/06/2021
"Cc has questions about freezer drawer install.Customer installed door container, but the top freezer drawer popped off again. Installed small screw to reattach drawer cover to drawer as plastics clips are not holding in place. Op test good."
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Willoughby, OH 44094
Dan H
Job Details:
04/06/2021
"Installed new control, op test good"
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW
Near Mentor, OH 44060
Joe O
Job Details:
04/06/2021
"Cc: error codes, not spinningFound error code f9e1(long drain). Found unit had no pressure coming from drain. Found drain hose kinked. Corrected drain hose. Unit draining. Ran quick test cycle. Op test ok"
We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near Geneva, OH 44041
Jeff M
Job Details:
04/06/2021
The unit has a communications error code but also has an F0E0 code stored there is no information on this code but it still needs a new set of controls regardless; ordrng 1 W11478524 (Ui) and 1 W11498803 (Control)
We serviced a
MAYTAG WASHER
Model LAT9700AAW
Near Euclid, OH 44123
Joe O
Job Details:
04/06/2021
"Cc: wet clothes at end of cycleFound unit is not spinning. Found drive belt dry rotted and slipping on motor pulley. Needs belt kit; ordrng 1 12112425 (belt set-maytag), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DRYER
Model MEDX655DW
Near Madison, OH 44057
Jeff M
Job Details:
04/06/2021
Customer is having issues with the sensor dry not functioning correctly she does have a very long vent due to the long venting It can cause a drying issue but she has not cleaned it in quite some time I recommended due to the length of the vent for it to be clean once a year at most once every two years unit tested good
