Service History 120 | Freds Appliance

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDB02

Near Parma, OH 44134

Manny

Job Details: 05/02/2024

"Cc unit freezing in the ff, verified and freezer pack with bags advised customer to leave room between the bags and the back of the fz as the bags can prevent the airflow and cause more cool air into the ff, opt test ok"

We serviced a

MAYTAG WASHER

Model MVW7230HW1

Near Parma, OH 44129

Manny

Job Details: 05/02/2024

"Cc unit banging around and making noise, verified and unit not level, level unit and good, noise coming from hoses hitting the cabinet on back, leveled unit, opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS342FIAM00

Near Cleveland, OH 44144

Manny

Job Details: 05/02/2024

"Cc drawer frozen to the bottom. Verified and ice buildup under drawer and not coming out, removed ice and verified drain and cleaned, customer states that they spill water. Opt test ok"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS1

Near Aurora, OH 44202

Corina H

Job Details: 05/02/2024

Replaced the ui. Opt test ok.

We serviced a

AMANA REFRIGERATOR

Model ART308FFDW07

Near Aurora, OH 44202

Bill

Job Details: 05/02/2024

"Cc not cooling, confirmed cc. Pulled evap cover, ball of ice buildup around cap line. Compressor cool, condenser cool. Compressor tried to start 3 times before successfully starting, running wattage was 50. Unit needs a sealed system job, ordered compressor, evap, and filter dryer.; ordrng 1 W10836706 (Evap) and 1 WPW10507886 (Compressor) and 1 W10843121 (Filter dryer)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ03

Near Aurora, OH 44202

Bill

Job Details: 05/02/2024

"Cc not cooling, confirmed cc. Found compressor locked up, put my start device tool on compressor. Same result. Gave customer estimate for repairs, customer chose not to continue repairs at this time.; ordrng 1 W11598434 (Evap) and 1 W11574734 (Compressor) and 1 W11109499 (Filter dryer) and 1 W11504445 (Coupling) and 1 W11504431 (Coupling) and 1 W11506620 (Coupling) and 2 W11504450 (Coupling)s and 1 W11504431 (Coupling) and 1 W11504415 (Coupling) and 1 W11506621 (Coupling) and 1 W11506635 (Service valve), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL RANGE

Model Weg745H0FS0

Near Chagrin Falls, OH 44023

Bill

Job Details: 05/02/2024

"Cc unit will not ignite burners, oven not maintaining temp, knob broken, and burner has no safety lock on one, confirmed all but the oven cc. Turned oven on and set heat probe inside and monitored for 30 min. Oven would turn on at 341 deg and shut off at 361. Knob is cracked, burner valve safety lock is not locking and spark module is dead. Also control fan sounded rough. Gave estimate for repairs, customer chose not to continue at this time.; ordrng 1 W10885072 (Manifold) and 1 W11107275 (Control fan) and 1 W11517334 (Knob) and 1 WPW10475149 (Spark module), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ4

Near Cleveland, OH 44104

Jason N

Job Details: 05/02/2024

"Cc unit not powering on Confirmed unit will not power on. Checked for voltage at j-box under unit. Reading 0v H to N and ground. Checked breaker in panel, breaker is on, assuming dishwasher breaker is labeled correctly. Unit is hardwired, unable to run auxiliary power to unit to verify operation. Advised customer to contact an electrician."

We serviced a

MAYTAG REFRIGERATOR

Model MRT311FFFE01

Near Maple Heights, OH 44137

Jason N

Job Details: 05/02/2024

"Cc water inside of refrigerator section Confirmed water(condensation) inside ff section near bottom. Checked for gaps where warm air is being pulled in. Found large gaps on bottom of liner plate, door area. Used silicone to fill in gaps. Advised customer to allow several hours to cure and monitor for 48 hrs to see in condensation returns. Op test good."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS09

Near Aurora, OH 44202

Corina H

Job Details: 05/02/2024

Replaced the gasket. Opt test ok.

We serviced a

WHIRLPOOL DRYER

Model WED5605MC0

Near Streetsboro, OH 44241

Corina H

Job Details: 05/02/2024

CC that there is a rattling noise when it runs for awhile. Confirmed. The blower wheel is cracked. Will need a new blower wheel and motor. ; ordrng 1 W11364931 (Motor) and 1 WP697772 (Wheel) and 1 W11688571 (Collar)

We serviced a

MAYTAG WASHER

Model MVW6200KW0

Near Kent, OH 44240

Corina H

Job Details: 05/02/2024

"Replaced the control, harness, capacitor and shifter. Tested. Opt test ok."

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near Middlefield, OH 44062

Corina H

Job Details: 05/02/2024

"CC that the unit is not working and flooded. Ran diag f8e1 long fill. Found the cold water turned off. Started a cycle, filled properly and drained. Started a heavy cycle with clothes, filled properly and started washing. Opt test ok."

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near Chagrin Falls, OH 44023

Corina H

Job Details: 05/02/2024

"CC that the unit just keeps spinning and now it does not start. Confirmed. Found the capacitor leaking. Replaced the capacitor from t/s. When having it plugged in, the unit is in a spin will keep spinning and does not stop. When lid is open the unit tries to spin. Will need a new control; ordrng 1 W11556725 (Control), used 1 W11395618 (CAPACITOR) from stock"

We serviced a

MAYTAG WASHER

Model MVWC400VW1

Near Chagrin Falls, OH 44023

Corina H

Job Details: 05/02/2024

"CC that the delicates does not work after filling. Confirmed. Timer is not advancing. The cold water valve is buzzing when filling. Will need a new valve and timer. Cust does not want to repair ; ordrng 1 WPW10144820 (Valve) and 1 WPW10175557 (Timer), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF577KPS02

Near Beachwood, OH 44122

Bill

Job Details: 05/02/2024

"Cc damage to door, confirmed cc. Changed door and mounted name plate."

We serviced a

WHIRLPOOL WASHER

Model WFW95HEXW0

Near Cleveland, OH 44113

Jason N

Job Details: 05/02/2024

"Cc unit code f0e9, doesnt spin outRan diagnostics, confirmed f9e1 for long drain. Ran spin and drain out test cycle, drain pump sounds very rough, not pumping water out of tub. Unit will need drain pump replaced. Quoted customer repair cost. ; ordrng 1 WPW10241025 (Pump-water)"

We serviced a

JENN-AIRE RANGE HOOD

Model RH800W

Near Cleveland Heights, OH 44121

Jason N

Job Details: 05/02/2024

"Cc bulb mounting plates are cracked, light not workingFound both fluorescent end cap bases are broken, both will need replaced and a new bulb installed. parts are discontinued, but can be readily purchased from Home Depot or similar. Will purchase parts needed and return to repair."

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS1

Near Lyndhurst, OH 44124

Jason N

Job Details: 05/02/2024

"Cc unit controls not working correctlyConfirmed Express wash button is non functional. Due to UI having been replaced twice already for this issue, called WPL techline, Adrian, suggested to replace main board as next step. ; ordrng 1 W11629914 (Control-elec)"

We serviced a

GE REFRIGERATOR

Model PFSS6PKXASS

Near Highland Heights, OH 44143

Joe O

Job Details: 05/02/2024

Cc: water and ice not workingFound display would not allow selections. Power cycled unit. Ui allowing selections. Unit dispensing water. Attempted to cycle ice maker. Ice maker cycled after closing door. Op test ok

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Chesterland, OH 44026

Joe O

Job Details: 05/02/2024

"Cc: sound like a jet taking offFound bearings excessively loud in hand spin. Could not remove wash plate. Needs gear case and wash plateCustomer does not want to repair at this time ; ordrng 1 W11449841 (Gear case) and 1 W10902814 (washplate), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG WASHER

Model MHW5630HC1

Near Rock Creek, OH 44084

Joe O

Job Details: 05/02/2024

Installed water valve. Tested. Verified fabric softener dispensing. Op test ok

We serviced a

GE DRYER

Model GTD45EASJ2WS

Near Painesville, OH 44077

Dan

Job Details: 05/02/2024

"Customer complaint of loud noise, confirmed, found lint build up on blower wheel, cleared blower wheel, op test good"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Painesville, OH 44077

Dan

Job Details: 05/02/2024

"Customer complaint that unit is not starting, ran manual test cycle, lid locks, unit spins and agitates, drain pump is working, valves are working, started normal wash cycle, unit filled and began agitating, unit is operating as designed"

We serviced a

FRIGIDAIRE DRYER

Model FAQG7011KW0

Near Lyndhurst, OH 44124

Jason N

Job Details: 05/02/2024

"Cc unit not heating and door not latchingFound door latch missing from panel. Latch will need replaced. Ran dryer test cycle, confirmed no heat. Removed front panel and checked for flame, ignitor is not glowing. Checked all thermals, found hi limit thermostat open. Quoted customer total repair cost, limiter and latch. ; ordrng 1 137539200 (Limiter) and 1 131658800 (Door catch)"

We serviced a

MAYTAG WASHER

Model MVW4505MW1

Near Garfield Heights, OH 44125

Manny

Job Details: 05/02/2024

"Cc that unit is rocking and taking forever to finish a cycle, verified and ran test cycle gear case is squeaking checked and oil leaking, heard water leaking, checked and drain line damaged, unit needs hose gearcase and drive components.; ordrng 1 W11449840 (Gearcase) and 1 W10721967 (drive pulley) and 1 W11481722 (Actuator) and 1 W11395618 (Cap) and 1 W11550891 (Agitator) and 1 W11513244 (Basket) and 1 W11551646 (Spanner nut) and 1 W11244231 (hose)"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Lorain, OH 44052

Angel

Job Details: 05/02/2024

Cc that unit kept running and wouldnt stop and was going off balance a lot. Verified and found unit not leveled properly causing the off balance and it was in a flood mode. Ran a leveled unit properly for customer and ran a calibration on unit and auto test and recommended customer not to overload washer to avoid issues opt test good.

We serviced a

AMANA RANGE

Model AGR6303MMS0

Near Cleveland, OH 44103

Jason N

Job Details: 05/02/2024

"Cc unit fault code f1Run diagnostics, confirmed f1e0 for internal board fault. Replaced main control using customer supplied pre id part. Ran bake test, all functions passed. Op test good."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Columbia Station, OH 44028

Marie V

Job Details: 05/02/2024

"Cc that unit is not washing dishes it fills up and then does nothing. Confirmed. Ran diag found error code 4-2 motor fault 7,1 no heat , started unit does not wash dishes, unit getting proper voltage to motor. Will need new pump motor.; ordrng 1 W11025157 (Wash motor)"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404EBS3

Near Strongsville, OH 44149

Marie V

Job Details: 05/02/2024

"Cc that the unit smells, that the pod or dispenser is not opening the door and that the unit does not dry dishes . Ran diag found error code f9e4 diverter lower spray arm error. Found dispenser has seal broken behind it, causing it not to open all the time, also unit temperature after cycle teste was 180*. Heat is working. Unit will need new dispenser and for the smell advice cust to run unit more often or cleaning cycles. Cust does run clean cycles every month, ordering dispenser. After teste cycle was done, no error codes, spray arms are good as well.; ordrng 1 W10861000 (Dispenser), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL MICROWAVE

Model KEMS378SSS05

Near Painesville, OH 44077

Dan

Job Details: 05/02/2024

"Customer complaint that turntable is not working, confirmed, found turntable motor is receiving 120vac , unit needs new turntable motor ; ordrng 1 W10911403 (Turntable motor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG WASHER

Model MVW6230RHW2

Near Willoughby, OH 44094

Dan

Job Details: 05/02/2024

"Customer complaint that unit stopped mid cycle, ran diagnostics found f9e1(long drain) error code, drain pump is not working, found broken wire at drain pump , repaired wire, op test good"

We serviced a

WHIRLPOOL DRYER

Model WED8127LC2

Near Grafton, OH 44044

David R

Job Details: 05/02/2024

"Called whirlpool. Timed Dry Vs Sensor Dry cycles. Went over the moisture sensors hitting the clothes and load size. TL mentioned Motor a possible suspect if over heating but if unit is able to start right back up after the cycle ends, then motor good. All checks good. Op Test Ok."

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near North Ridgeville, OH 44039

Angel

Job Details: 05/02/2024

Cc that unit is just flashing and wont let them start a cycle. Verified and found water in the drip pan causing the float switch to open. Removed pan cleared it out and tested unit to see if I saw some leaks anywhere or it couldve just been suds and there was not evidence or detection of any leaks coming from unit. Recommended customer to monitor because it couldve been from over suds.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS06

Near Beachwood, OH 44122

Jason N

Job Details: 05/01/2024

"Cc RH ff door hard to open. Customer stated the RH door on the unit was hard to open, now it seems to be fine. Confirmed RH and LH doors are opening properly, no excessive force needed. Lubricated hinge to ensure hinge pin and receiver were not dry. Unable to duplicate door opening issue at this time. Unit is working as designed."

We serviced a

JENN-AIR RANGE

Model JDS8850CDW01

Near Chagrin Falls, OH 44022

Corina H

Job Details: 05/01/2024

Replaced control. Tested. Opt test ok. ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock

We serviced a

MAYTAG DRYER

Model MED7230HW2

Near Garfield Heights, OH 44125

Bill

Job Details: 05/01/2024

"Cc getting to hot, confirmed cc. Found vent hose kinked, showed customer. Customer straitened vent, tested opt test good."

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Warrensville Heights, OH 44122

Bill

Job Details: 05/01/2024

"Cc unit not heating, confirmed cc. Unit was not getting the full 240 v required. Found that fuse was blown on right leg, advised customer that they will need a fuse and that they should get an electrician to upgrade box."

We serviced a

MAYTAG DRYER

Model MGDB835DW4

Near Pepper Pike, OH 44124

Jason N

Job Details: 05/01/2024

"Cc unit making a squealing noiseUnable to duplicate noise on test cycle. Pulled unit apart to inspect. Found belt idler pulley seized on shaft, will need replaced. Quoted customer repair cost. Replaced pulley using truck stock. Lubricated support rollers and cleared lint from bottom of unit. Reassembled and retested. No abnormal noise heard. Op test good. ; used 1 279640 (PULLEY-IDR) from stock"

We serviced a

MAYTAG WASHER

Model MVWC465HW3

Near Elyria, OH 44035

David R

Job Details: 05/01/2024

Cc unit not spinning. Found Shifter error code. Broken actuator. Replaced from t/s. Tested. Good. Op Test Ok. ; used 1 W10913953 (ACTUATOR) from stock

We serviced a

WHIRLPOOL WASHER

Model WTW5015LW0

Near Cleveland, OH 44111

Manny

Job Details: 05/01/2024

"Cc unit not working, verified and ran test cycle, and f7e1 f7e5 f7e5, belt broken and a piece of string in the pulley, replaced from TS opt test ok; used 1 W11239857 (BELT) from stock"

We serviced a

GE REFRIGERATOR

Model ZIC360NHBRH

Near Westlake, OH 44145

Manny

Job Details: 05/01/2024

"Cc unit having issues with the lights, verified and bad light switch, unit needs switch replaced ; ordrng 1 WR23X23883 (switch light), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model GB2FHDXWS04

Near Lakewood, OH 44107

Manny

Job Details: 05/01/2024

"Cc unit not working, verified and control stuck, unit needs control and bulb, customer will think about it and let us know.; used 1 WPW10503278 (CNTRL-ELEC), 1 8009 (APPLIANCE BULB), and 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

SAMSUNG WASHER

Model WA50M7450AW/A4

Near Chesterland, OH 44026

Joe O

Job Details: 05/01/2024

Cc: leakingRan normal cycle. Found no leaks from water valve. Found house supply is leaking(slow drip). Found stationary sink plugged. Found at the end of drain cycle water flows out slowly and runs back down drain hose. Ran rinse and spin. Checked under unit. No signs of leak. Could not duplicate issue at this time.

We serviced a

KITCHENAID MICROWAVE

Model KOCE500ESS20

Near Conneaut, OH 44030

Dan

Job Details: 05/01/2024

"Installed new hinges, op test good"

We serviced a

WHIRLPOOL DRYER

Model WED5605MW0

Near Amherst, OH 44001

Marie V

Job Details: 05/01/2024

"Cc that unit will take long time to dry clothes. Checked vent is clean, checked temperature is in range, 170 / 130. Explained cust that if drying mix load to use time dry instead of normal. Unit can read dry shirt or garment and shut off unit when still not done. Tested unit with towels that i used on washer and it worked great. Op test ok"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHS5

Near Conneaut, OH 44030

Dan

Job Details: 05/01/2024

"Customer complaint that unit is not drying dishes, ran diagnostics test cycle, no error codes found, unit completed test cycle, heater is working, unit is operating as designed , advised customer to run hot water in sink and use rinse aid"

We serviced a

WHIRLPOOL DRYER

Model GEW9260PW0

Near Andover, OH 44003

Dan

Job Details: 05/01/2024

"Customer complaint that unit is not heating, confirmed, found thermal cut off open, installed new thermal cut off and thermostat , op test good ; used 1 279973 (Cutoff) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW4957PW0

Near Lyndhurst, OH 44124

Jason N

Job Details: 05/01/2024

"Cc unit vibrating during spin cycle and white residue left on dark clothesCustomer stated the unit seems to vibrate a lot in spin cycle. Ran test cycle, no abnormal vibration or operation. Unit is level. Advised on load sizing and distribution as well as choosing correct cycle for load being washed. Customer showed a pair of dark jeans with what looks to be residual detergent. Advised customer on water level and rinse options as well as detergent usage. Ran jeans through an addition Rinse and Spin cycle. Jeans were clean/no residue remaining at the end. No issues found with unit, unit is working as designed."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS06

Near Beachwood, OH 44122

Jason N

Job Details: 05/01/2024

We serviced a

GE REFRIGERATOR

Model CYE22TSHNSS

Near Pepper Pike, OH 44124

Joe O

Job Details: 05/01/2024

"Installed valve. Reset controls. Ran water through unit. Found potentially leak message returned. Found customers supply line has kink.; saved tckt"

We serviced a

WHIRLPOOL DRYER

Model WED5010LW1

Near Solon, OH 44139

Corina H

Job Details: 05/01/2024

CC that the lint screen does not come out. Confirmed. Found the chute bent. Will need a new chute; ordrng 1 W11117429 (Chute) and 1 WP339956 (Seal) and 1 W11415783 (Seal)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT540HAMZ0

Near Olmsted Falls, OH 44138

Marie V

Job Details: 05/01/2024

"Replaced motor, tested unit, no leaks, ran diag. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHV00

Near Lakewood, OH 44107

Manny

Job Details: 05/01/2024

"Cc unit makes hollow ice, verified and low waters flow, removed filter and low flow, checked the downstairs valve and its a saddle valve, on a pex pipe and water leaking between valve seal and pipe, advise customer to replace valve with an inline valve and to let us know if issue persist after valve being replaced and well take another look. Op test ok"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Lakewood, OH 44107

Manny

Job Details: 05/01/2024

"Cc unit just flashing, and not draining, verified and water under switch, removed ran test cycle and not good unit keeps draining, ran manual test unit draining for like 5 minutes straight stops and draining again unit needs control pump motor, gaskets and door seal, customer will not proceed with the repair.; ordrng 1 W11410066 (Control) and 1 W11416362 (Pump+motor) and 1 W11483553 (Gasket) and 1 W11664713 (Seal), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Lakewood, OH 44107

Manny

Job Details: 05/01/2024

"Cc unit not working properly, verified and f7e4 for motor issue, replaced cap with pre Id opt test ok"

We serviced a

JENN-AIR COMPACTOR

Model TC607X6

Near Cleveland, OH 44102

Manny

Job Details: 05/01/2024

"Cc unit not going back up when compacting, verified and noticed panel loose and broken weld spots, switch pedal bent and switch damaged, unit needs basket assembly switch and pedal; ordrng 1 WPW10451276 (container) and 1 WPW10451270 (actuator) and 1 W10242556 (switch-off)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZBM

Near Parma, OH 44129

Bill

Job Details: 05/01/2024

"Cc not cooling, confirmed cc. Found block of ice build up on evaporator, compressor was hot and condenser cool. Ordered compressor, evap, and filter dryer; ordrng 1 W10507884 (Compressor) and 1 W10843121 (Filter dryer) and 1 WPW10314205 (Evap)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF577KPS02

Near Solon, OH 44139

Corina H

Job Details: 05/01/2024

"CC that the water pressure is low. Filled a cup, filling an ounce a second. And Cust that if there is low pressure to replace the filter and see if pressure comes back. Working as designed. Opt test ok."

We serviced a

WHIRLPOOL WASHER

Model WTW5600XW0

Near Chagrin Falls, OH 44023

Corina H

Job Details: 05/01/2024

"CC that the unit will not spin. Confirmed f7e1 BASKET SPEED SENSOR FAULT, f7e7 MOTOR UNABLE TO REACH TARGET RPM. Basket spins freely. Can hear the bearings rolling. No oil . Ohmed out the shifter, good. Checked the motor, good. Checked the harness, looks good. Will need the capacitor and harness. Cust does not want to repair. ; ordrng 1 WPW10297443 (Harness) and 1 W10804664 (Cap), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

GE OVEN

Model JGSP42SET1SS

Near Chagrin Falls, OH 44023

Corina H

Job Details: 05/01/2024

"CC that the oven does not heat up and the front right burner sometimes does not light. Confirmed. Found the igniter weak. Replaced the igniter from t/s. Tested the burner, cleaned the cap and burner head, Tested the oven and burner. Opt test ok. ; used 1 12400035 (IGNITER) from stock"

We serviced a

KITCHENAID RANGE

Model KSDB900ESS3

Near Chagrin Falls, OH 44022

Corina H

Job Details: 05/01/2024

"CC that the oven does not heat. Confirmed. Checked the bake element, good. Checked power at the element 0 volts. Will need a new control. Cust does not want to repair at this time. ; ordrng 1 W11099784 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW6157PW0

Near Avon Lake, OH 44012

Angel

Job Details: 05/01/2024

Cc that strike on lid broke. Replaced strike tested unit opt test good.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF341PAPM1

Near Avon Lake, OH 44012

Angel

Job Details: 05/01/2024

Cc that unit is not washing dishes at all and soap still remains at end of cycle inside dispenser. Ran unit and pump started washing but would stop and could hear the motor trying to turn but nothing than it would start again. Made sure all connections underneath unit were good also checked at control board everything was good. Will need pump assembly replaced.; ordrng 1 W11613479 (Pump assembly)

We serviced a

MAYTAG DRYER

Model MEDB835DW4

Near Avon Lake, OH 44012

Angel

Job Details: 05/01/2024

Cc that unit is not heating. Tested unit myself and confirmed no heat. Checked power good. Verified and found heating g element open. Ordering heating element and thermostat kit.; ordrng 1 WP3387747 (Element) and 1 280148 (Thermostat kit)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM03

Near Lorain, OH 44052

Angel

Job Details: 05/01/2024

Discharged system. Replaced all parts tested for leaks none found. Ran a 30 vacuum for 10mins and held. Recharged unit with 49g of R600a. Recommended to wait at least 24hrs for proper cooling.

We serviced a

AMANA DRYER

Model NED4655EW1

Near Lorain, OH 44055

Angel

Job Details: 05/01/2024

"Cc that unit was making a screeching sound. Noticed that there was water dripping on top of the dryer from the drain above and explained to customer that can cause the issue and it can cause further issues as well. Tested unit but no sound. Took apart unit and still replaced rollers, belt and idler pulley and recommended customer to set a towel on top of unit for now until they fix issue with drain."

We serviced a

KITCHENAID RANGE

Model KSEG950ESS1

Near Lorain, OH 44052

Angel

Job Details: 05/01/2024

"Cc that unit was not preheating correctly and that it would stay at 177* when they set it to 350*. Verified and found that unit was preheating fine it was just set to Celsius instead of Fahrenheit and they were trying to put it even higher the. What it was set to thinking it was 177*c. Set unit to Fahrenheit preheated unit to 350* and preheated perfectly, took about 13mins to preheat which is perfect. I also explained to customer how to change it if it would ever happen again."

We serviced a

WHIRLPOOL DISHWASHER

Model GU2275XTVY0

Near Shaker Heights, OH 44122

Joe O

Job Details: 05/01/2024

"Cc: not drainingFound thermal fuse on control blown. Needs thermal fuseCustomer does not want to repair at this time; ordrng 1 W10258275 (bi-metal), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5005KW0

Near Lyndhurst, OH 44124

Joe O

Job Details: 05/01/2024

"Cc: not spinning out clothesFound error codes f0e5(off balance). Found unit not corner balanced. Customer has dampening pads under feet, and a pad came out. Put pad back under unit. Ran drain and spin. Unit draining and spinning. Op test ok"

We serviced a

WHIRLPOOL RANGE

Model RB270PXYQ

Near Highland Heights, OH 44143

Joe O

Job Details: 05/01/2024

Cc: arking from controlFound control burnt up. Needs control and harnessBoth control and harness discontinued; ordrng 1 3182392 (microcomputer (wht)(discontinued)) and 1 3183289 (Harness(discontinued))

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ0

Near North Ridgeville, OH 44039

David R

Job Details: 05/01/2024

"Replaced heater and spray arm. Tested, good. Op Test Ok."

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS05

Near Avon, OH 44011

David R

Job Details: 05/01/2024

"Cc FZ drawer. Found the FZ top drawer came off the left slide rail. Corrected and put pack in position, all drawers opening and closing correct now. Random vibration. Tried to put a wood block on coils to help dampen, good; O-emld tckt"

We serviced a

MAYTAG FREEZER

Model MZF34X20DW07

Near North Royalton, OH 44133

David R

Job Details: 05/01/2024

"Recovered refrigerant, replaced comp and drier, pulled 28'vac w/ pump, watched, good, charged 50 g r600. Unit starting to cool. Good pressures. Give 24 hours to return to normal temps. Op Test Ok"

We serviced a

WHIRLPOOL DISHWASHER

Model WDPA70SAMZ2

Near North Royalton, OH 44133

David R

Job Details: 05/01/2024

"Replaced Vent Assembly, Bottom Door Gasket, Seal and adjusted the recently replaced dispenser. Tested. Good. Op Test Ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRQA59CNKZ01

Near Parma, OH 44134

Bill

Job Details: 05/01/2024

"Cc not making ice, confirmed cc. Followed trouble shooting guide in service matters, found that the fill tube is frozen. Ordered new valve follow up scheduled for 5/6; ordrng 1 W11455388 (Fill valve)"

We serviced a

WHIRLPOOL WASHER

Model WFW87HEDW1

Near Strongsville, OH 44149

Bill

Job Details: 05/01/2024

"Cc error code, confirmed cc. Found error code f8e3 and f9e1, tested drain pump. Pump tested good, needs pressure switch. Ordered pressure switch, follow up scheduled for 5/6; ordrng 1 WPW10448876 (Pressure switch), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF341PAPB2

Near Cleveland, OH 44109

Jason N

Job Details: 05/01/2024

"Cc unit does not power on Customer states unit is fresh install, has never powered on. Checked voltage at j-box under unit. 0v from H to N and ground. Unit is hardwired to a receptacle in basement, unable to run auxiliary power to unit to verify operation. Advised customer to contact an electrician."

We serviced a

WHIRLPOOL MICROWAVE

Model wml75011hz9

Near Strongsville, OH 44149

Bill

Job Details: 05/01/2024

"Cc some times door doesnt open, confirmed cc. Gears in the motor are stripped. Ordered new door motor. Follow up scheduled for 5/06; ordrng 1 W11545873 (Door turn table)"

We serviced a

JENN-AIR DISHWASHER

Model JDB1250AWS

Near Brecksville, OH 44141

Bill

Job Details: 05/01/2024

"Water not draining out, confirmed cc. Turned drain on, water was draining but not as good as it should. Drain motor did not sound healthy, unit would need a drain motor but part is N.L.A explained to customer that unit is not repairable. ; ordrng 1 99003141 (Drain pump N.L.A.)"

We serviced a

KITCHENAID MICROWAVE

Model KOCE500ESS22

Near North Ridgeville, OH 44039

David R

Job Details: 05/01/2024

"Customer getting F6E1 error code. Found stored codes F6E1 Over Temp, F3E0 oven sensor open/shorted. The oven sensor not working properly could be causing the F6E1 to pop up as well. Ordering and replacing main control for oven and sensor, harness if needed. ; ordrng 1 W11598120 (Oven sensor) and 1 W11448962 (Appliance Oven Control) and 1 W11659368 (Harness)"

We serviced a

MAYTAG WASHER

Model MVWC565FW1

Near Independence, OH 44131

Marie V

Job Details: 05/01/2024

"Replaced gearcase, belt, cam , actuator, cap, motor , and dampers, ran calibration and auto test. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ04

Near Avon Lake, OH 44012

Marie V

Job Details: 05/01/2024

"Cc that the unit is making ice but will not dispensing water. Confirmed, tested ice maker, working great, humming noise. Removed water line from valve, no water coming out, cm hear valve in the back humming, only getting 14 volts to water valve on celling , ordering valve, harness, control; ordrng 1 W11482383 (Water valve) and 1 W11369503 (Harness water vlve) and 1 W11224256 (Control)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ4

Near Bedford, OH 44146

Bill

Job Details: 05/01/2024

"Cc unit leaking, confirmed cc. Found massive crack in the back of tub, Also found damage on front panel, Ordered both tub and panel. Office to follow up as both are out of stock.; ordrng 1 W10909756 (Tub) and 1 W11613482 (Front panel)"

We serviced a

WHIRLPOOL DRYER

Model WED92HEFC2

Near Painesville, OH 44077

Corina H

Job Details: 05/01/2024

CC that there is a squealing noise. Confirmed. Found the idler pulley seized. Replaced the dryer repair kit from t/s. Opt test ok. ; used 1 4392067 (DRYER REPAIR KIT) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ03

Near Cleveland, OH 44102

Jason N

Job Details: 05/01/2024

"Cc unit ff section not cooling Found no airflow to ff section. Ran diagnostics, damper is not opening. Replaced damper control using miscellaneous truck stock part. Airflow restored to ff section. Advised customer to allow unit to run several hours before restocking ff section. Op test good. ; used 1 W11087463 (Damper) from stock"

We serviced a

MAYTAG RANGE

Model MGR6600FZ6

Near Cleveland, OH 44109

Jason N

Job Details: 05/01/2024

"Cc unit not powering onPlugged in unit, unit powered on. Ran bake test, and cooktop operation test. All functions working properly. Unplugged and plugged back in, unit powered on. Unable to duplicate power issues at this time. Unit is working as designed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ03

Near South Euclid, OH 44121

Jason N

Job Details: 05/01/2024

"Cc unit freezing item in back of ff sectionCustomer states items were freezing up in back of refrigerator section for a few days, seems to be better today. Found ff section packed with product, poor airflow through section, confirmed some water bottles are frozen near vent outlets in rear of ff section. Ran diagnostics, all functions passed. Advised customer on product placement and ensuring vents are not blocked for proper airflow in ff section. No issues found with unit at that time."

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Cleveland Heights, OH 44121

Jason N

Job Details: 05/01/2024

Cc unit takes a long time to dry Found unit vent tube unhooked. Ran dryer test cycle. Good heat and airflow from unit. Reconnected vent tube to outlet. Airflow checked good at outlet. Unable to determine drying issue at this time. Unit is working as designed. Advised customer on choosing appropriate drying cycle for load.

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS2

Near Wickliffe, OH 44092

Joe O

Job Details: 05/01/2024

Cc: insulation hangingReseated insulation. Op test ok

We serviced a

WHIRLPOOL DRYER

Model WED7300DW0

Near Wickliffe, OH 44092

Joe O

Job Details: 05/01/2024

Installed thermal cut off. Tested. Op test ok

We serviced a

MAYTAG WASHER

Model MVWP575GW0

Near Painesville, OH 44077

Joe O

Job Details: 05/01/2024

Installed gear case ms hub. RN auto test and calibration. Op test ok

We serviced a

KITCHENAID RANGE

Model KSEG700EBS3

Near Mentor, OH 44060

Dan

Job Details: 05/01/2024

"Customer complaint that oven will not shut off, stared bake for 350 degrees, turned off, element did not stay on, repeated several times with same results, unable to duplicate the problem, unit is operating as designed"

We serviced a

MAYTAG WASHER

Model MVW7232HW1

Near Eastlake, OH 44095

Dan

Job Details: 05/01/2024

"Customer complaint that unit is not agitating, confirmed, unit agitates during manual test cycle but not in normal wash cycle, unit needs new control; ordrng 1 W11624943 (Cntrl)"

We serviced a

GE REFRIGERATOR

Model DFE29JGDABB

Near Perry, OH 44081

Dan

Job Details: 05/01/2024

"Customer complaint that fresh food section is not cooling properly, fresh food section temperature at 45 degrees, freezer section temperature at 0 degrees, fresh food section evaporator fan is not running, unit needs new fresh food section evaporator fan; ordrng 1 WR60X26866 (Ff fan), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ2

Near Painesville, OH 44077

Joe O

Job Details: 05/01/2024

Cc: error f9e1(long drain). Replaced sump assembly. Tested. Op test ok

We serviced a

HOTPOINT REFRIGERATOR

Model HSS25GFTCWW

Near Perry, OH 44081

Joe O

Job Details: 05/01/2024

"Cc: not cooling ff sectionFound temps in ff at 57, freezer at 0. Found unit not defrosting. Found heating circuit open. Needs bimetal and heater assembly; ordrng 1 WR51X10055 (heater,defrost) and 1 WR50X10065 (thermostat defrost), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL WASHER

Model mvw6230rhw2

Near Willowick, OH 44095

Jason N

Job Details: 05/01/2024

Cc unit leaking Customer stated unit was making a dripping noise and noticed damage to drywall behind unit. Confirmed damage

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ08

Near Solon, OH 44139

Bill

Job Details: 04/30/2024

"Cc still not making ice, confirmed cc. Took temps 12 deg, Found ice blocking arm from dropping down. Unit tested good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model GB2FHDXWQ02

Near Jefferson, OH 44047

Jason N

Job Details: 04/30/2024

"Cc unit not coolingCustomer stated ff is not cold anymore, freezer seems fine. Found no airflow to ff section. Some frost buildup on evaporator freezer coils. Ran diagnostics, found compressor did not shutdown when in diagnostics mode. Unit will need jazz board replaced. Quoted customer repair cost. Replaced jazz board using truck stock part. Programmed to 01. Advised customer to allow several hours for ff section to return to desired temperatures. Op test good. ; ordrng 1 WPW10503278 (Control-elec)"

Our Service

Our Training