We serviced a
MMV4205FZ0 MAYTAG
Model MICRO OVEN
Near Geneva, OH 44041
Benjamin B.
Job Details: 09/28/2017
Found door switch stuck open replaced same op test ok.; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock, Job Cmpltd
We serviced a
MVWB835DW0 MAYTAG
Model WASHER
Near Cleveland Heights, OH 44121
Corina B
Job Details: 09/28/2017
When removing the rotor, found the head of the screw is in the gearcase. Will need a new gearcase. Called GS to order part. ; ordrng 1 W10811956 (gearcase), schdld next appmnt for 10/17 TUE
We serviced a
FFGS3025PWE FRIGIDAIRE
Model RANGE
Near Perry, OH 44081
Dan H
Job Details: 09/28/2017
Customer complaint that unit increases 50 degrees over set temperature after a while, started bake for 350 degrees, after 20 -25 minutes preheat time temperature at 347 degrees, increased temperature to 400 degrees, oven temperature at 400 degrees, unable to duplicate the problem, unit is operating as designed, problem customer describes sounds like a control issue, qouted customer for control and oven temperature sensor replacement, customer does not want repair at this time
We serviced a
KRFF507ESS01 KITCHENAID
Model REFRIGERATOR
Near Painesville, OH 44077
Dan H
Job Details: 09/28/2017
Customer complaint of frost build up in freezer section, found top left side of freezer section door gasket not sealing, used heat to expand gasket and petroleum jelly to help stick, op test good ; Job Cmpltd
Near Mantua Township, OH 44255
Tim G.
Job Details: 09/27/2017
MAYTAG DRYER Complaint that the unit is burning clothing when the clothing passes the heat duct. Checked unit and found a stored F4E3 restricted airflow. Customers king size blankets have the markings of the grate. Checked the unit over and found nothing that could c
We serviced a
GHW9150PW1 WHIRLPOOL
Model WASHER
Near Beachwood, OH 44122
Corina B
Job Details: 09/27/2017
CC that fault code f11 flashes. Checked the wires to the control and the ui, good. Ran diag ran a normal cylce could not dulpicate the problem. optest ok.; Job Cmpltd
We serviced a
WHIRLPOOL RANGE GAS
Model WEG745H0FS0
Near Brecksville, OH 44141
Tim G.
Job Details: 09/27/2017
Installed power cord, op tets good. ; Job Cmpltd,
We serviced a
WHIRLPOOL DISHWASHER
Model MDBH955AWS
Near Aurora, OH 44202
Tim G.
Job Details: 09/27/2017
Checked unit and found the control panel not responding. Checked and found power to the unit and at the control. Found the control panel shorted and the door latch broken. Unit needs both. ; ordrng 1 6-920244 (cntrl-elec) and 1 WPW10130695 (latch), schdld next appmnt for 10/4 WED !,
We serviced a
KITCHENAID COMPACTOR
Model KUCS03FTSS3
Near Broadview Heights, OH 44147
Tim G.
Job Details: 09/27/2017
Complaint that the unit will not turn on. Checked power at the outlet and found 120vac. Checked all switches and found good.. checked the power cord and found to have a break in the line wire. Found break unrepairable. Unit needs harness. ; ordrng 1 W10279448 (harns-wire), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Cllctd $172.80 CC Ref # 843213732, schdld next appmnt for 10/4 WED !,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF992FIFH00
Near North Royalton, OH 44133
Tim G.
Job Details: 09/27/2017
Complaint that the middle shelf ss trim fell right off. Found the trim free of shelf and glue still on shelf. Ordering new shelf and no return visit is needed. ; ordrng 1 W10891592 (GLASS SHELF),
We serviced a
WHIRLPOOL DISHWASHER/B-IN
Model KUDS30IXSS1
Near Westlake, OH 44145
Brian B
Job Details: 09/27/2017
Found dispenser leaking inside door. Bracket and screw rusted. Will need new disp, bracket and screws. Office to order.; ordrng 1 WPW10177098 (SCREW) and 1 WPW10195175 (DISPENSER) and 6 WPW10462232 (BRACKET)s, schdld next appmnt for 10/5 THU !,
We serviced a
WHIRLPOOL RANGE
Model WEE730H0DS0
Near Cleveland, OH 44113
Brian B
Job Details: 09/27/2017
Removed top. Replaced fan motor and harness. Tested oven.. optest ok.; Job Cmpltd,
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DBL5
Near Avon Lake, OH 44012
Brian B
Job Details: 09/27/2017
Found machine leaning forward causing top rack to roll out. Lowered rear wheels to level machine. Ran test cycle. Op test ok.; Job Cmpltd,
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM2
Near LaGrange, OH 44050
Brian B
Job Details: 09/27/2017
Found two broken rack adjusters. Office to order parts. Customer can install. No return visit.; ordrng 2 WPW10671907 (RACK ADJUSTERS)s, job compltd
We serviced a
MVWB835DW1 MAYTAG
Model WASHER
Near North Ridgeville, OH 44039
Paul H.
Job Details: 09/27/2017
CC running a comforter will take forever, ran diagnostics, f0e5 off balance load, f9e2 water ring detected, f7e8 motor stator over temp, f0e3 over load, cleared and ran auto test, everytime I've encountered f0e3 it has been an issue with the main control, it has been something I see with the complaint on this unit, and control is the only commonality between fault, auto test proved no friction or drag on drive, ordering main control; ordrng 1 W11024149 (CNTRL-ELEC)
We serviced a
WRB322DMBM00 WHIRLPOOL
Model REFRIGERATOR
Near Westlake, OH 44145
Paul H.
Job Details: 09/27/2017
Screw (trim/cover) for side handle is not installed on had the head break off, customer was sent wrong replacement, ordering correct one, will need hemostats to complete repair; ordrng 1 WP12246610 (plug-hndle),
We serviced a
WRF992FIFM00 WHIRLPOOL
Model REFRIGERATOR
Near North Ridgeville, OH 44039
Paul H.
Job Details: 09/27/2017
Only a couple of batches of ice in a day, temps are good, installed filter and purged, pressure and supply are good, IM cycles fine when manually cycled, not harvesting as it should, IM thermistor seems faulty, need IM, will have to be x-parted; ordrng 1 W10898228 (ICE MAKER),
We serviced a
KSRG25FVMS05 WHIRLPOOL
Model REFRIGERATOR
Near Avon, OH 44011
Paul H.
Job Details: 09/27/2017
Evacuated system, replaced compressor and drier, pulled to a 30" vacuum for 15 minutes, held, charged system with 5.0 oz of R-134A, pressure good, sealed system, also john guess on front of unit had a loose connection, corrected;
We serviced a
WRF560SEYM05 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44105
Dan H
Job Details: 09/27/2017
Installed new control and user interface, op test good ; Job Cmpltd
We serviced a
MGT8775XS02 WHIRLPOOL
Model RANGE
Near North Ridgeville, OH 44039
Paul H.
Job Details: 09/27/2017
Upper oven not baking, found bake igniter for upper oven open, replaced igniter from t/s, tested by preheating upper oven, op test ok.; used 1 12400035 (IGNITOR) from stock, Job Cmpltd,
We serviced a
WOC54EC0AS02 WHIRLPOOL
Model MICROWAVE
Near North Ridgeville, OH 44039
Paul H.
Job Details: 09/27/2017
Replaced main control, tested by using oven preheated, preheated fine, op test ok.; Job Cmpltd,
We serviced a
MVWC200XW2 WHIRLPOOL
Model WASHER
Near Mentor, OH 44060
Jeff M
Job Details: 09/27/2017
The suspension is very weak the inner drum bounces a lot needs new suspension kit estimate only; ordrng 1 W10780048 (SUSPENSION),
We serviced a
A712 MAYTAG
Model WASHER
Near Brecksville, OH 44141
Chad P.
Job Details: 09/27/2017
, Arrived to find units trans has lost seal since last time tech was there. Will need trans replaced. Advised cust it is no longer worth repairing. They will be replacing the washer. Office to please refund cust for charges on the washer other
We serviced a
KDTE704DSS0 KITCHENAID
Model DISHWASHER
Near Shaker Heights, OH 44122
Corina B
Job Details: 09/27/2017
CC that the unit will not turn on. Removed front panel checked voltages 120 v to the control. Checked the drain wires to the drain pump no voltage. Will need a new drain pump and control. Cust does not want to repair
We serviced a
LFFU14F5HWD FRIGIDAIRE
Model FREEZER
Near Cleveland, OH 44120
Corina B
Job Details: 09/27/2017
CC that the unit is not cooling. Fz 78. Unit is plugged in. Lights and control light up. Have 120 volts. Removed control, plugged control back in started working. Only the up arrow works. Will need a new control. Called GS to order part. ; ordrng 1 297370600 (control-electronic), schdld next appmnt for 10/4 WED
We serviced a
KDTM354DSS4 DISHWASHER
Model KITCHENAID
Near Warrensville Heights, OH 44122
Corina B
Job Details: 09/27/2017
CC that there is a strong odor in the tub. Open the door can can smell an odor. Ran a cycle with 4 cups in the top rack spray arms are spraying properly. Let the d/w run for a bit. Raised the drain hose under the sink. Can not tell where the smell is coming from. ; Job Cmpltd
We serviced a
NTW4516FW1 AMANA
Model WASHER
Near Garfield Heights, OH 44105
Dan H
Job Details: 09/27/2017
Installed new gearcase and pulley, op test good ; Job Cmpltd
We serviced a
MFX2676FRZ00 MAYTAG
Model REFRIGERATOR
Near Parma, OH 44129
Dan H
Job Details: 09/27/2017
, Customer chiseled ice off of fresh food section evaporator and broke evaporator, customer installed new fresh food section evaporator and evaporator fan and recharged unit from suction line through bullet piercing valve, unit will need new fresh food section evaporator and compressor at the very least, advised customer to contact whirlpool about possible warranty coverage; Job Cmpltd
We serviced a
SDE305DAYW WHIRLPOOL
Model DRYER
Near Cleveland, OH 44118
Jeff M
Job Details: 09/27/2017
The unit is working properly I filled the dryer let it run for a half an hour unit tested good if the machine is overheating the customers overloading the unit; Job Cmpltd,
We serviced a
EI30GF45QSB ELECTROLUX
Model RANGE
Near Cleveland Heights, OH 44106
Jeff M
Job Details: 09/27/2017
, I try to duplicate the issue is the customer was having I was unable to do so I preheated the oven to 350° unit tested good. I also tested the broiler multiple times tested good; Job Cmpltd,
We serviced a
PFSS6PKXGSS GE
Model REFRIGERATOR
Near Euclid, OH 44117
Jeff M
Job Details: 09/27/2017
The units ice bucket is binding up with no ice inside the bin the unit needs new ice bin customer can install; ordrng 1 WR29X10105 (asm tray ice-bucket),
We serviced a
MBF2258XEW6 MAYTAG
Model REFRIGERATOR
Near Euclid, OH 44123
Jeff M
Job Details: 09/27/2017
The unit had A little bit of frost buildup around the light switch and explain to the customer because of the high humidity and being in and out of the freezer causes ice to build up around that switch. Also the center slide for the deli drawer is broken customer can install; ordrng 1 WPW10671238 (RAIL),
We serviced a
FFHS2322MBLA FRIGIDAIRE
Model REFRIGERATOR
Near Cleveland, OH 44119
Jeff M
Job Details: 09/27/2017
I found this chute door broken. Having the door seal properly will remedy all the issues; ordrng 1 241688401 (door assy-ice chut) and 1 241688501 (door center) and 1 241688701 (door seal),
We serviced a
MBF1953YEW2 WHIRLPOOL
Model REFRIGERATOR
Near Parma, OH 44129
Chad P.
Job Details: 09/27/2017
Found duck bill failed. Installed drain tube kit and cleared line and ice. ; used 1 W10619951 (TUBE-DRAIN) from stock, Job Cmpltd,
We serviced a
CMV1100AAB WHIRLPOOL
Model MICROWAVE
Near Parma, OH 44129
Chad P.
Job Details: 09/27/2017
Found switch bracket and primary interlock broken. Needs both replaced. Bracket is nla as is switch. Unit non repairable. ; ordrng 1 58001077 (PRIMARY INTERLOCK) and 1 58001081 (BRACKET),
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWBM00
Near LaGrange, OH 44050
Brian B
Job Details: 09/27/2017
Found large gap on bottom of freezer door. Found liner warped on new door. Sent pic. Put original door back on and used steamer to form gasket. Gasket now sealing good. Optest ok.; Job Cmpltd,
We serviced a
MAYTAG REFRIGERATOR
Model M1TXEGMYW00
Near Parkman Township, OH 44062
Robert A.
Job Details: 09/27/2017
, Inspected parts, found evao crushed, need to reorder ,Installed evap fan motor and blade, good, checked pressure, added r134a, good, needs evap reordered; ordrng 1 WPW10314205 (EVAP), schdld next appmnt for 10/4 WED ! [***],
We serviced a
WHIRLPOOL DRYER
Model WED5000DW2
Near Troy Township, OH 44234
Robert A.
Job Details: 09/27/2017
No mod tag, foil vent crushed behind unit, moved unit forward, ran unit, no heat, found unit recieving 120vac, needs 220vac, reset breaker 2x, ng, need an electrician to correct power issueCust has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semi­rigid metal hose to prevent fire hazard.; Job Cmptd
We serviced a
WFW8640BW1 WHIRLPOOL
Model WASHER
Near Middleburg Heights, OH 44130
Chad P.
Job Details: 09/27/2017
Ran unit for several minutes with out unit leaking. After a while suds developed and started leaking out of the rear vent. Adjusted on soap usage and cleaning out unit. Op test ok. ; Job Cmpltd,
We serviced a
WRX735SDB WHIRLPOOL
Model REFRIGERATOR
Near Shaker Heights, OH 44120
Corina B
Job Details: 09/27/2017
Unit is wedged into the spot. Tried tilting the unit will not move. Took pics; Job Cmpltd
We serviced a
KECC604BBL00 WHIRLPOOL
Model COOK TOP
Near University Heights, OH 44118
Jeff M
Job Details: 09/27/2017
Installed new part unit op tested good ; Job Cmpltd
We serviced a
WRT311FZDW00 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland Heights, OH 44118
Jeff M
Job Details: 09/27/2017
I reinstalled the bottom panel unit tested good; Job Cmpltd,
We serviced a
MFF2258FEZ01 MAYTAG
Model REFRIGERATOR
Near Middleburg Heights, OH 44130
Chad P.
Job Details: 09/27/2017
Installed cover. Op test ok. ; Job Cmpltd
We serviced a
WRS571CIDM01 WHIRLPOOL
Model REFRIGERATOR
Near Middleburg Heights, OH 44130
Chad P.
Job Details: 09/27/2017
Found damper knocking loudly. Needs replaced. ; ordrng 1 W11164593 (DIFFUSER),
We serviced a
GH7208XRY4 WHIRLPOOL
Model MICROWAVE
Near Broadview Heights, OH 44147
Chad P.
Job Details: 09/27/2017
Installed mag and inverter. Unit is now heating. Trim wrong. Needs inner outer trim replace as they break when you seperate. ; ordrng 1 8206139 (door-inner) and 1 W10245708 (frame-door),
We serviced a
WRB322DMBM00 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44114
Chad P.
Job Details: 09/27/2017
Init not plugged in. Plugged unit in. It started. Advised to let run for 24 hrs. Unit did start to cool. ;
We serviced a
NTW4516FW1 AMANA
Model WASHER
Near Elyria, OH 44035
Paul H.
Job Details: 09/27/2017
Replaced pump assembly, had bobby pins in old pump that were not seen the last visit, ran auto test cycle, drains great, op test ok.;
We serviced a
WRS973CIDM00 WHIRLPOOL
Model REFRIGERATOR
Near Westlake, OH 44145
Dan H
Job Details: 09/27/2017
Customer complaint of ice build up on fresh food section evaporator and unit not cooling properly, fresh food section temperature at 48 degrees freezer section temperature at 9 degrees, found fresh food section evaporator thermistor not mount to fresh food section evaporator, corrected, op test good ; Job Cmpltd,
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Solon, OH 44139
Robert A.
Job Details: 09/27/2017
Cc top rack hard to pull out, rail keepers fell off and got damaged from heaterUnit leaning forward, not level, door not closing correctly, found tub frame bent; ordrng 1 W10158291 (LINK KIT) and 2 W10508950 (TRACK STOP)s and 1 W10681492 (TUB), schdld next appmnt for 10/4 WED ! [***],
We serviced a
AMANA WASHER
Model NTW4516FW1
Near Warrensville Heights, OH 44128
Robert A.
Job Details: 09/27/2017
Found porcelin chipped in basket, see pic, needs basket; ordrng 1 W10554251 (BASKET), schdld next appmnt for 10/4 WED !,
We serviced a
KITCHENAID MICRO/OVENCOMBO
Model KEMS379BBL01
Near Solon, OH 44139
Robert A.
Job Details: 09/27/2017
1, Ran diognastics, found temp sensor at 231deg, reset connections, now reading 85, ran unit with bowl of water 4 min, working correct, checked temp, 127, good, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WTW5600XW2
Near Russell Center, OH 44072
Robert A.
Job Details: 09/27/2017
c not draining, banging noise, ran diognastics Long fill, tested valve, low water flow through cold valve, in spin very loud, needs gearcaseCust to let us know; ordrng 1 W11035204 (GEARCASE242.58), used 1 SHIPPING (SHIPPING AND HANDLING) from stock job compltd
We serviced a
MAYTAG DISHWASHER
Model MDB8959SFZ4
Near Newbury Township, OH 44065
Gail V.
Job Details: 09/27/2017
Cc door popping open, top rack rolls out, leveled unit, ran diognastics, good, op test ok; Job Cmpltd,
We serviced a
MAYTAG REFRIGERATOR
Model MFC2062FEZ01
Near Newbury Township, OH 44065
Robert A.
Job Details: 09/27/2017
Cc frost in left side of frz, no frost found, checked door gaskets, good, poss that door was ajar, op test ok; Job Cmpltd,
We serviced a
PSHS6PGZBESS GE
Model REFRIGERATOR
Near Chesterland, OH 44026
Corina B
Job Details: 09/27/2017
CC that the is frost and ice hitting the evap fan. Removed evap cover and checked the evap fan. The cover is hitting the fan when there is food against the cover. Readjusted the cover to the evap fan. No noise. Optest ok. ; Job Cmpltd
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF954CIHZ00
Near Bay Village, OH 44140
Brian B
Job Details: 09/27/2017
Water dispenser not working. Checked paddle switch. Switch is good. Will need new dispenser board. Office to order part. Cust needs 9 to 12 if poss.; ordrng 1 W11099788 (USER INT), schdld next appmnt for 10/4 WED 9-12,
We serviced a
WRF993FIFM00 WHIRLPOOL
Model REFRIGERATOR
Near MENTOR ON THE, OH 44060
Corina B
Job Details: 09/27/2017
Replaced the parts listed. Steamed out ff evap with steamer. Brought core back for return. Optest ok.; Job Cmpltd
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM05
Near Avon Lake, OH 44012
Brian B
Job Details: 09/27/2017
C that icemaker not making ice. Found arm in up position. Water tasted ok. Optest ok.; Job Cmpltd,
We serviced a
GTUN275EM1WW GE
Model WASHER
Near Mentor, OH 44060
Corina B
Job Details: 09/27/2017
Found when removing the tub that there are 2 holes in the tub. The tub will need to be replaced. Called gs to order part. ; ordrng 1 WH45X10149 (tub 27), schdld next appmnt for 10/4 WED
We serviced a
WHIRLPOOL RANGE
Model KOCE500ESS05
Near Westlake, OH 44145
Brian B
Job Details: 09/27/2017
Replaced door latch. Tested oven. Optest ok.; Job Cmpltd, saved tckt [SdLink
We serviced a
KENMORE REFRIGERATOR
Model 106.58146801
Near Rocky River, OH 44116
Brian B
Job Details: 09/27/2017
Replaced tstat. Set to normal. Optest ok. Customer has plastic waterline attached to unit. Whirl recommends using either copper or braided flexline. ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , Job Cmpltd,
We serviced a
WRS322FDAM04 WHIRLPOOL
Model REFRIGERATOR
Near Avon, OH 44011
Dan H
Job Details: 09/27/2017
Customer complaint of loud noise, no unusual noises heard, unit is operating as designed, customer is unhappy with the amount of noise unit makes while running; Job Cmpltd
We serviced a
KBFC42FTS04 KITCHENAID
Model REFRIGERATOR
Near Bay Village, OH 44140
Dan H
Job Details: 09/27/2017
Customer complaint door seals are torn, confirmed, unit needs new door seals, customer does not want repair at this time;
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF992FIFH00
Near North Royalton, OH 44133
Tim G.
Job Details: 09/27/2017
Complaint that the middle shelf ss trim fell right off. Found the trim free of shelf and glue stoll on shelf. Ordering new shelf and no return visit is needed. ; ordrng 1 W10891592 (GLASS SHELF), saved tckt [SdLink
We serviced a
KITCHENAID RANGE
Model KSGB900ESS1
Near North Royalton, OH 44133
Tim G.
Job Details: 09/27/2017
Checked and found no damage to the new part but the knob bezzels are missing and found they are a seperate part. Spoke to GS and ordering bezzels. Customer request a 1-4 time frame. ; ordrng 5 W10814133 (bezel-knob)s, schdld next appmnt for 10/4 WED 1-4,
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Olmsted Falls, OH 44138
Tim G.
Job Details: 09/27/2017
Complaint that the unit is not heating. Tested unit on a high heat timed dry and found no heat. Checked power at the terminal block and found only 120vac present. Isolated the two hot legs and by taking them off the terminial block and checking for voltage to fine 0vac. Advosed the customer to contact a electrician. Cust has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semi­rigid metal hose to prevent fire hazard.; Job Cmpltd,
We serviced a
GI7FVCXWB00 WHIRLPOOL
Model REFRIGERATOR
Near Painesville, OH 44077
Dan H
Job Details: 09/27/2017
Customer complaint of condensation on top of fresh food section, confirmed, found service pointer addressing condensation build up on ice maker facia, unit needs new facia heater kit; ordrng 1 W10301586 (heater), schdld next appmnt for 10/4 WED
We serviced a
MFF2558VEB5 MAYTAG
Model REFRIGERATOR
Near Conneaut, OH 44030
Corina B
Job Details: 09/27/2017
CC that the ff is not cooling. Ff 72 and the fz -2.4. Removed the evap cover. Forced a defrost. Checked heater 4.3 amps and ohmed out the bimetal less then 1ohm. Steamed out the evap with steamer. Will need a new control. Used control from t/s. Brought core back for return. Optest ok. and 1 WPW10503278 (CTRL BOARD) from stock, Job Cmpltd
We serviced a
WTW5000DW1 WHIRLPOOL
Model WASHER
Near Ashtabula, OH 44004
Corina B
Job Details: 09/27/2017
CC that washer will not finish cycles. Ran a quick wash with 6 towels. Wash waited to cycle to rinse. The. Ran a spin cycle. Running as designed. Optest ok. ; Job Cmpltd
We serviced a
MFT2776DEM02 MAYTAG
Model REFRIGERATOR
Near Perry Township, OH 44057
Corina B
Job Details: 09/27/2017
Replaced the harness. Optest ok. ; Job Cmpltd
We serviced a
WRS322FDAM01 WHIRLPOOL
Model REFRIGERATOR
Near Chardon Township, OH 44024
Dan H
Job Details: 09/27/2017
Customer complaint that unit is leaking, found evaporator drain pan cracked, unit needs new evaporator drain pan; ordrng 1 WPW10614158 (tray-evap), schdld next appmnt for 10/4 WED
We serviced a
KFIS29BBMS02 KITCHENAID
Model REFRIGERATOR
Near Mentor, OH 44060
Dan H
Job Details: 09/27/2017
Installed valves, adapter, and ice maker, op test good ; Job Cmpltd
We serviced a
RTW4516FW1 ROPER
Model WASHER
Near Wickliffe, OH 44092
Dan H
Job Details: 09/27/2017
Customer complaint that unit shakes excessivly, ran manual test mode on high speed spin, no unusual shaking observed, unit is operating as designed ; Job Cmpltd
We serviced a
GE WASHER
Model GFWR2700H0WW
Near Avon Lake, OH 44012
Brian B
Job Details: 09/27/2017
Found leak coming from tub heater. Sealed and tightened gasket to tub. Ran cycle to ensure that it is not leaking. No leaks. Also ran spin cycle to re-level.; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near North Olmsted, OH 44070
Brian B
Job Details: 09/27/2017
CC that machine is noisy and does not spin out good. Ran diag, no codes. Ran Auto test, all sounds are nore normal. Ran drain and spin. Spin speed is correct. Advised customer. Optest ok.; Job Cmpltd
We serviced a
WHIRLPOOL DISHWASHER
Model DU8000XX6
Near North Olmsted, OH 44070
Brian B
Job Details: 09/27/2017
Soap dispenser not opening. Removed inner panel. Found broken draw bar spring. Reformed end of spring, reconnected and tested. Optest ok.; Job Cmpltd,
We serviced a
KITCHENAID REFRIGERATOR
Model KBFC42FTS00
Near Westlake, OH 44145
Brian B
Job Details: 09/27/2017
Replaced mullion rail. Optest ok.; Job Cmpltd,
We serviced a
JENN-AIR WALL OVEN
Model JJW2730DS00
Near Avon Lake, OH 44012
Brian B
Job Details: 09/27/2017
Replaced panel. Programmed model and tested both ovens. Optest ok.; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model LAT9704AAE
Near Cleveland, OH 44107
Brian B
Job Details: 09/27/2017
Found water valve sticking open causing flood condition. Also, belts are worn. Will give est.. cust does not want to repair. Paid sc.. good for 30 days.. do not order parts.; , Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWB835DW0
Near Atwater, OH 44201
Robert A.
Job Details: 09/27/2017
Ran diagnostics long fill, flood hazzard, checked pressure tube, not sealing on control, trimmed back, now tight, ran test 51, good, found valve not sealing, water dripping in, needs valve; ordrng 1 W11165546 (VALVE), schdld next appmnt for 10/3 TU
We serviced a
GE WASHER
Model 2661532210
Near Montville Township, OH 44064
Robert A.
Job Details: 09/27/2017
nstalled cust supplied lid switch, ran diagnostics, cleared codes, ran spin cycle, bearings bad, needs gearcase; ordrng 1 WH16X10146 (GEARCASE170.17), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,
We serviced a
JENN-AIR COOKTOP ELE
Model JED8430BDF
Near Solon, OH 44139
Robert A.
Job Details: 09/27/2017
Installed and tested switch, op test ok; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , Job Cmpltd
We serviced a
WHIRLPOOL MICROWAVE
Model KEMS308SSS05
Near Suffield Township, OH 44260
Robert A.
Job Details: 09/27/2017
nstalled controls and harnesses, ran diagnostics, good, set bake, good, tested microwave, good, op test ok; Cllctd $211.86 CC Ref # 842457960, Job Cmpltd,
We serviced a
MAYTAG DISHWASHER
Model MDB7749AWQ2
Near Reminderville, OH 44202
Tim G.
Job Details: 09/27/2017
Complaint that the unpit will not turn on. Checked and found a properly polarized grounded outlet and 120vac at board. Did find some buttons working but the cycle and start and cancel buttons. Did find some discoloration starting on the ribbon cable per service pointer W10727550 contacted techline and spoke to Bill who issued a Scode of S25453 to replace the control panel. sr#7720154083. Quoted the customer for the servoce charge and labor. ; ordrng 1 W10811150 (panel-cntl), , schdld next appmnt for 10/3 TUE !,
We serviced a
WOC54EC0AS02 WHIRLPOOL
Model MICROWAVE
Near North Ridgeville, OH 44039
Paul H.
Job Details: 09/26/2017
Replaced MRC, set oven to bake, began preheating, op test ok.; Job Cmpltd,
Near Lorain, OH 44055
Paul H.
Job Details: 09/26/2017
LAT9206AAE WHIRLPOOL WASHERCentrifugal is stuck on motor, checked windings appear fine, 1.8 ohms for run, 3.6 for start, overload seems ok, lid switch is fine, unable to get motor to start, quoted motor
We serviced a
MVWC565FW0 MAYTAG
Model WASHER
Near Lorain, OH 44052
Paul H.
Job Details: 09/26/2017
Replaced main control, calibrated and tested, op test ok.; Job Cmpltd,
We serviced a
WFG320M0BW0 WHIRLPOOL
Model RANGE
Near Lorain, OH 44052
Paul H.
Job Details: 09/26/2017
Replaced gasket, good seal now, op test ok.; Job Cmpltd,
We serviced a
WRT318FZDW02 WHIRLPOOL
Model REFRIGERATOR
Near Lorain, OH 44052
Paul H.
Job Details: 09/26/2017
Replaced main control, should resolve issue, advised to give 24 hrs for temps to stabilize.; Job Cmpltd,
We serviced a
NED4655EW1 AMANA
Model DRYER
Near South Amherst, OH 44001
Paul H.
Job Details: 09/26/2017
Cord is damaged, one leg is burned out, this would cause no heat, explained not covered under warranty, if they have issue after replacing cord and having outlet checked to call whirlpool back; Job Cmpltd
We serviced a
WRF992FIFM00 WHIRLPOOL
Model REFRIGERATOR
Near Oberlin, OH 44074
Paul H.
Job Details: 09/26/2017
Replaced ice door assembly, good seal now, op test ok.; Job Cmpltd
We serviced a
KDTM354DSS3 KITCHENAID
Model DISHWASHER
Near Avon, OH 44011
Paul H.
Job Details: 09/26/2017
Replaced adjusters, also found that one wheel is popping off of a transport assembly, ordering, customer to install, no return trip neccessary.; ordrng 1 WPW10195417 (wheel),
We serviced a
GSH25JGDBWW GE
Model REFRIGERATOR
Near Lorain, OH 44053
Paul H.
Job Details: 09/26/2017
Door received was damaged, spoke with GS, reordering; ordrng 1 WR78X12721 (door asm foam fz wh),
We serviced a
WYW8000BW0 WHIRLPOOL
Model WASHER
Near Concord Township, OH 44077
Jeff M
Job Details: 09/26/2017
, Found the unit was overflowing at the dispensers I turn the water valve down to reduce the water pressure to the washer machine unit tested good
We serviced a
WRF535SMBM00 WHIRLPOOL
Model REFRIGERATOR
Near Russell Center, OH 44072
Jeff M
Job Details: 09/26/2017
The unit had a little bit of frost on the light switch I removed the frost and ice unit tested good I also turned on the humidity control to limit the water accumulation on the doors unit tested good customer stated that this job was covered through Whirlpool; Job Cmpltd
We serviced a
WRF993FIFM00 WHIRLPOOL
Model REFRIGERATOR
Near Parma, OH 44129
Chad P.
Job Details: 09/26/2017
, Found ff evap iced over. Service pointer for this issue. All other faults check okay. Needs evap cover and control replaced. Please place on cancelation list. ; ordrng 1 W10872523 (CONTROL) and 1 W10889841 (COVER),
We serviced a
LGHN2844MF0 FRIGIDAIRE
Model REFRIGERATOR
Near Painesville, OH 44077
Corina B
Job Details: 09/26/2017
CC that the unit is not cooling. When arriving unit was unplugged. Plugged unit in, lights light up. Checked the voltage at the main control, 120 volts. Checked the connection at the door, good. Will need a new main control. Called GS to order part. ; ordrng 1 5303918506 (board-switch), schdld next appmnt for 10/3 TUE
We serviced a
WFW95HEDW0 WHIRLPOOL
Model WASHER
Near Beachwood, OH 44122
Dan H
Job Details: 09/26/2017
Customer complaint that unit is leaking, started normal wash cycle, unit filled and advanced to agitate, found hose backed off of connection causing small leak reconnected hose properly, no leaks now, op test good ; Job Cmpltd
We serviced a
KERS202BWH0 KITCHENAID
Model RANGE
Near North Royalton, OH 44133
Chad P.
Job Details: 09/26/2017
Installed control. Op test ok. ; Job Cmpltd
We serviced a
WRT311FZDB00 WHIRLPOOL
Model REFRIGERATOR
Near Strongsville, OH 44149
Chad P.
Job Details: 09/26/2017
Cust still thinks unit is loud. Adjusted sound dampening foam. Tech unable to hear change but cust said it sounds better. ; Job Cmpltd, saved tckt [SdLink\297763a.png] (via SDM)