We serviced a
EI30GF45QSB ELECTROLUX
Model RANGE
Near Cleveland Heights, OH 44106
Jeff M
Job Details: 09/27/2017
, I try to duplicate the issue is the customer was having I was unable to do so I preheated the oven to 350° unit tested good. I also tested the broiler multiple times tested good; Job Cmpltd,
We serviced a
PFSS6PKXGSS GE
Model REFRIGERATOR
Near Euclid, OH 44117
Jeff M
Job Details: 09/27/2017
The units ice bucket is binding up with no ice inside the bin the unit needs new ice bin customer can install; ordrng 1 WR29X10105 (asm tray ice-bucket),
We serviced a
MBF2258XEW6 MAYTAG
Model REFRIGERATOR
Near Euclid, OH 44123
Jeff M
Job Details: 09/27/2017
The unit had A little bit of frost buildup around the light switch and explain to the customer because of the high humidity and being in and out of the freezer causes ice to build up around that switch. Also the center slide for the deli drawer is broken customer can install; ordrng 1 WPW10671238 (RAIL),
We serviced a
FFHS2322MBLA FRIGIDAIRE
Model REFRIGERATOR
Near Cleveland, OH 44119
Jeff M
Job Details: 09/27/2017
I found this chute door broken. Having the door seal properly will remedy all the issues; ordrng 1 241688401 (door assy-ice chut) and 1 241688501 (door center) and 1 241688701 (door seal),
We serviced a
MBF1953YEW2 WHIRLPOOL
Model REFRIGERATOR
Near Parma, OH 44129
Chad P.
Job Details: 09/27/2017
Found duck bill failed. Installed drain tube kit and cleared line and ice. ; used 1 W10619951 (TUBE-DRAIN) from stock, Job Cmpltd,
We serviced a
CMV1100AAB WHIRLPOOL
Model MICROWAVE
Near Parma, OH 44129
Chad P.
Job Details: 09/27/2017
Found switch bracket and primary interlock broken. Needs both replaced. Bracket is nla as is switch. Unit non repairable. ; ordrng 1 58001077 (PRIMARY INTERLOCK) and 1 58001081 (BRACKET),
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWBM00
Near LaGrange, OH 44050
Brian B
Job Details: 09/27/2017
Found large gap on bottom of freezer door. Found liner warped on new door. Sent pic. Put original door back on and used steamer to form gasket. Gasket now sealing good. Optest ok.; Job Cmpltd,
We serviced a
MAYTAG REFRIGERATOR
Model M1TXEGMYW00
Near Parkman Township, OH 44062
Robert A.
Job Details: 09/27/2017
, Inspected parts, found evao crushed, need to reorder ,Installed evap fan motor and blade, good, checked pressure, added r134a, good, needs evap reordered; ordrng 1 WPW10314205 (EVAP), schdld next appmnt for 10/4 WED ! [***],
We serviced a
WHIRLPOOL DRYER
Model WED5000DW2
Near Troy Township, OH 44234
Robert A.
Job Details: 09/27/2017
No mod tag, foil vent crushed behind unit, moved unit forward, ran unit, no heat, found unit recieving 120vac, needs 220vac, reset breaker 2x, ng, need an electrician to correct power issueCust has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semi­rigid metal hose to prevent fire hazard.; Job Cmptd
We serviced a
WFW8640BW1 WHIRLPOOL
Model WASHER
Near Middleburg Heights, OH 44130
Chad P.
Job Details: 09/27/2017
Ran unit for several minutes with out unit leaking. After a while suds developed and started leaking out of the rear vent. Adjusted on soap usage and cleaning out unit. Op test ok. ; Job Cmpltd,
We serviced a
WRX735SDB WHIRLPOOL
Model REFRIGERATOR
Near Shaker Heights, OH 44120
Corina B
Job Details: 09/27/2017
Unit is wedged into the spot. Tried tilting the unit will not move. Took pics; Job Cmpltd
We serviced a
KECC604BBL00 WHIRLPOOL
Model COOK TOP
Near University Heights, OH 44118
Jeff M
Job Details: 09/27/2017
Installed new part unit op tested good ; Job Cmpltd
We serviced a
WRT311FZDW00 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland Heights, OH 44118
Jeff M
Job Details: 09/27/2017
I reinstalled the bottom panel unit tested good; Job Cmpltd,
We serviced a
MFF2258FEZ01 MAYTAG
Model REFRIGERATOR
Near Middleburg Heights, OH 44130
Chad P.
Job Details: 09/27/2017
Installed cover. Op test ok. ; Job Cmpltd
We serviced a
WRS571CIDM01 WHIRLPOOL
Model REFRIGERATOR
Near Middleburg Heights, OH 44130
Chad P.
Job Details: 09/27/2017
Found damper knocking loudly. Needs replaced. ; ordrng 1 W11164593 (DIFFUSER),
We serviced a
GH7208XRY4 WHIRLPOOL
Model MICROWAVE
Near Broadview Heights, OH 44147
Chad P.
Job Details: 09/27/2017
Installed mag and inverter. Unit is now heating. Trim wrong. Needs inner outer trim replace as they break when you seperate. ; ordrng 1 8206139 (door-inner) and 1 W10245708 (frame-door),
We serviced a
WRB322DMBM00 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44114
Chad P.
Job Details: 09/27/2017
Init not plugged in. Plugged unit in. It started. Advised to let run for 24 hrs. Unit did start to cool. ;
We serviced a
NTW4516FW1 AMANA
Model WASHER
Near Elyria, OH 44035
Paul H.
Job Details: 09/27/2017
Replaced pump assembly, had bobby pins in old pump that were not seen the last visit, ran auto test cycle, drains great, op test ok.;
We serviced a
WRS973CIDM00 WHIRLPOOL
Model REFRIGERATOR
Near Westlake, OH 44145
Dan H
Job Details: 09/27/2017
Customer complaint of ice build up on fresh food section evaporator and unit not cooling properly, fresh food section temperature at 48 degrees freezer section temperature at 9 degrees, found fresh food section evaporator thermistor not mount to fresh food section evaporator, corrected, op test good ; Job Cmpltd,
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Solon, OH 44139
Robert A.
Job Details: 09/27/2017
Cc top rack hard to pull out, rail keepers fell off and got damaged from heaterUnit leaning forward, not level, door not closing correctly, found tub frame bent; ordrng 1 W10158291 (LINK KIT) and 2 W10508950 (TRACK STOP)s and 1 W10681492 (TUB), schdld next appmnt for 10/4 WED ! [***],
We serviced a
AMANA WASHER
Model NTW4516FW1
Near Warrensville Heights, OH 44128
Robert A.
Job Details: 09/27/2017
Found porcelin chipped in basket, see pic, needs basket; ordrng 1 W10554251 (BASKET), schdld next appmnt for 10/4 WED !,
We serviced a
KITCHENAID MICRO/OVENCOMBO
Model KEMS379BBL01
Near Solon, OH 44139
Robert A.
Job Details: 09/27/2017
1, Ran diognastics, found temp sensor at 231deg, reset connections, now reading 85, ran unit with bowl of water 4 min, working correct, checked temp, 127, good, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WTW5600XW2
Near Russell Center, OH 44072
Robert A.
Job Details: 09/27/2017
c not draining, banging noise, ran diognastics Long fill, tested valve, low water flow through cold valve, in spin very loud, needs gearcaseCust to let us know; ordrng 1 W11035204 (GEARCASE242.58), used 1 SHIPPING (SHIPPING AND HANDLING) from stock job compltd
We serviced a
MAYTAG DISHWASHER
Model MDB8959SFZ4
Near Newbury Township, OH 44065
Gail V.
Job Details: 09/27/2017
Cc door popping open, top rack rolls out, leveled unit, ran diognastics, good, op test ok; Job Cmpltd,
We serviced a
MAYTAG REFRIGERATOR
Model MFC2062FEZ01
Near Newbury Township, OH 44065
Robert A.
Job Details: 09/27/2017
Cc frost in left side of frz, no frost found, checked door gaskets, good, poss that door was ajar, op test ok; Job Cmpltd,
We serviced a
PSHS6PGZBESS GE
Model REFRIGERATOR
Near Chesterland, OH 44026
Corina B
Job Details: 09/27/2017
CC that the is frost and ice hitting the evap fan. Removed evap cover and checked the evap fan. The cover is hitting the fan when there is food against the cover. Readjusted the cover to the evap fan. No noise. Optest ok. ; Job Cmpltd
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF954CIHZ00
Near Bay Village, OH 44140
Brian B
Job Details: 09/27/2017
Water dispenser not working. Checked paddle switch. Switch is good. Will need new dispenser board. Office to order part. Cust needs 9 to 12 if poss.; ordrng 1 W11099788 (USER INT), schdld next appmnt for 10/4 WED 9-12,
We serviced a
WRF993FIFM00 WHIRLPOOL
Model REFRIGERATOR
Near MENTOR ON THE, OH 44060
Corina B
Job Details: 09/27/2017
Replaced the parts listed. Steamed out ff evap with steamer. Brought core back for return. Optest ok.; Job Cmpltd
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM05
Near Avon Lake, OH 44012
Brian B
Job Details: 09/27/2017
C that icemaker not making ice. Found arm in up position. Water tasted ok. Optest ok.; Job Cmpltd,
We serviced a
GTUN275EM1WW GE
Model WASHER
Near Mentor, OH 44060
Corina B
Job Details: 09/27/2017
Found when removing the tub that there are 2 holes in the tub. The tub will need to be replaced. Called gs to order part. ; ordrng 1 WH45X10149 (tub 27), schdld next appmnt for 10/4 WED
We serviced a
WHIRLPOOL RANGE
Model KOCE500ESS05
Near Westlake, OH 44145
Brian B
Job Details: 09/27/2017
Replaced door latch. Tested oven. Optest ok.; Job Cmpltd, saved tckt [SdLink
We serviced a
KENMORE REFRIGERATOR
Model 106.58146801
Near Rocky River, OH 44116
Brian B
Job Details: 09/27/2017
Replaced tstat. Set to normal. Optest ok. Customer has plastic waterline attached to unit. Whirl recommends using either copper or braided flexline. ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , Job Cmpltd,
We serviced a
WRS322FDAM04 WHIRLPOOL
Model REFRIGERATOR
Near Avon, OH 44011
Dan H
Job Details: 09/27/2017
Customer complaint of loud noise, no unusual noises heard, unit is operating as designed, customer is unhappy with the amount of noise unit makes while running; Job Cmpltd
We serviced a
KBFC42FTS04 KITCHENAID
Model REFRIGERATOR
Near Bay Village, OH 44140
Dan H
Job Details: 09/27/2017
Customer complaint door seals are torn, confirmed, unit needs new door seals, customer does not want repair at this time;
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF992FIFH00
Near North Royalton, OH 44133
Tim G.
Job Details: 09/27/2017
Complaint that the middle shelf ss trim fell right off. Found the trim free of shelf and glue stoll on shelf. Ordering new shelf and no return visit is needed. ; ordrng 1 W10891592 (GLASS SHELF), saved tckt [SdLink
We serviced a
KITCHENAID RANGE
Model KSGB900ESS1
Near North Royalton, OH 44133
Tim G.
Job Details: 09/27/2017
Checked and found no damage to the new part but the knob bezzels are missing and found they are a seperate part. Spoke to GS and ordering bezzels. Customer request a 1-4 time frame. ; ordrng 5 W10814133 (bezel-knob)s, schdld next appmnt for 10/4 WED 1-4,
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Olmsted Falls, OH 44138
Tim G.
Job Details: 09/27/2017
Complaint that the unit is not heating. Tested unit on a high heat timed dry and found no heat. Checked power at the terminal block and found only 120vac present. Isolated the two hot legs and by taking them off the terminial block and checking for voltage to fine 0vac. Advosed the customer to contact a electrician. Cust has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semi­rigid metal hose to prevent fire hazard.; Job Cmpltd,
We serviced a
GI7FVCXWB00 WHIRLPOOL
Model REFRIGERATOR
Near Painesville, OH 44077
Dan H
Job Details: 09/27/2017
Customer complaint of condensation on top of fresh food section, confirmed, found service pointer addressing condensation build up on ice maker facia, unit needs new facia heater kit; ordrng 1 W10301586 (heater), schdld next appmnt for 10/4 WED
We serviced a
MFF2558VEB5 MAYTAG
Model REFRIGERATOR
Near Conneaut, OH 44030
Corina B
Job Details: 09/27/2017
CC that the ff is not cooling. Ff 72 and the fz -2.4. Removed the evap cover. Forced a defrost. Checked heater 4.3 amps and ohmed out the bimetal less then 1ohm. Steamed out the evap with steamer. Will need a new control. Used control from t/s. Brought core back for return. Optest ok. and 1 WPW10503278 (CTRL BOARD) from stock, Job Cmpltd
We serviced a
WTW5000DW1 WHIRLPOOL
Model WASHER
Near Ashtabula, OH 44004
Corina B
Job Details: 09/27/2017
CC that washer will not finish cycles. Ran a quick wash with 6 towels. Wash waited to cycle to rinse. The. Ran a spin cycle. Running as designed. Optest ok. ; Job Cmpltd
We serviced a
MFT2776DEM02 MAYTAG
Model REFRIGERATOR
Near Perry Township, OH 44057
Corina B
Job Details: 09/27/2017
Replaced the harness. Optest ok. ; Job Cmpltd
We serviced a
WRS322FDAM01 WHIRLPOOL
Model REFRIGERATOR
Near Chardon Township, OH 44024
Dan H
Job Details: 09/27/2017
Customer complaint that unit is leaking, found evaporator drain pan cracked, unit needs new evaporator drain pan; ordrng 1 WPW10614158 (tray-evap), schdld next appmnt for 10/4 WED
We serviced a
KFIS29BBMS02 KITCHENAID
Model REFRIGERATOR
Near Mentor, OH 44060
Dan H
Job Details: 09/27/2017
Installed valves, adapter, and ice maker, op test good ; Job Cmpltd
We serviced a
RTW4516FW1 ROPER
Model WASHER
Near Wickliffe, OH 44092
Dan H
Job Details: 09/27/2017
Customer complaint that unit shakes excessivly, ran manual test mode on high speed spin, no unusual shaking observed, unit is operating as designed ; Job Cmpltd
We serviced a
GE WASHER
Model GFWR2700H0WW
Near Avon Lake, OH 44012
Brian B
Job Details: 09/27/2017
Found leak coming from tub heater. Sealed and tightened gasket to tub. Ran cycle to ensure that it is not leaking. No leaks. Also ran spin cycle to re-level.; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near North Olmsted, OH 44070
Brian B
Job Details: 09/27/2017
CC that machine is noisy and does not spin out good. Ran diag, no codes. Ran Auto test, all sounds are nore normal. Ran drain and spin. Spin speed is correct. Advised customer. Optest ok.; Job Cmpltd
We serviced a
WHIRLPOOL DISHWASHER
Model DU8000XX6
Near North Olmsted, OH 44070
Brian B
Job Details: 09/27/2017
Soap dispenser not opening. Removed inner panel. Found broken draw bar spring. Reformed end of spring, reconnected and tested. Optest ok.; Job Cmpltd,
We serviced a
KITCHENAID REFRIGERATOR
Model KBFC42FTS00
Near Westlake, OH 44145
Brian B
Job Details: 09/27/2017
Replaced mullion rail. Optest ok.; Job Cmpltd,
We serviced a
JENN-AIR WALL OVEN
Model JJW2730DS00
Near Avon Lake, OH 44012
Brian B
Job Details: 09/27/2017
Replaced panel. Programmed model and tested both ovens. Optest ok.; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model LAT9704AAE
Near Cleveland, OH 44107
Brian B
Job Details: 09/27/2017
Found water valve sticking open causing flood condition. Also, belts are worn. Will give est.. cust does not want to repair. Paid sc.. good for 30 days.. do not order parts.; , Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWB835DW0
Near Atwater, OH 44201
Robert A.
Job Details: 09/27/2017
Ran diagnostics long fill, flood hazzard, checked pressure tube, not sealing on control, trimmed back, now tight, ran test 51, good, found valve not sealing, water dripping in, needs valve; ordrng 1 W11165546 (VALVE), schdld next appmnt for 10/3 TU
We serviced a
GE WASHER
Model 2661532210
Near Montville Township, OH 44064
Robert A.
Job Details: 09/27/2017
nstalled cust supplied lid switch, ran diagnostics, cleared codes, ran spin cycle, bearings bad, needs gearcase; ordrng 1 WH16X10146 (GEARCASE170.17), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,
We serviced a
JENN-AIR COOKTOP ELE
Model JED8430BDF
Near Solon, OH 44139
Robert A.
Job Details: 09/27/2017
Installed and tested switch, op test ok; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , Job Cmpltd
We serviced a
WHIRLPOOL MICROWAVE
Model KEMS308SSS05
Near Suffield Township, OH 44260
Robert A.
Job Details: 09/27/2017
nstalled controls and harnesses, ran diagnostics, good, set bake, good, tested microwave, good, op test ok; Cllctd $211.86 CC Ref # 842457960, Job Cmpltd,
We serviced a
MAYTAG DISHWASHER
Model MDB7749AWQ2
Near Reminderville, OH 44202
Tim G.
Job Details: 09/27/2017
Complaint that the unpit will not turn on. Checked and found a properly polarized grounded outlet and 120vac at board. Did find some buttons working but the cycle and start and cancel buttons. Did find some discoloration starting on the ribbon cable per service pointer W10727550 contacted techline and spoke to Bill who issued a Scode of S25453 to replace the control panel. sr#7720154083. Quoted the customer for the servoce charge and labor. ; ordrng 1 W10811150 (panel-cntl), , schdld next appmnt for 10/3 TUE !,
We serviced a
WOC54EC0AS02 WHIRLPOOL
Model MICROWAVE
Near North Ridgeville, OH 44039
Paul H.
Job Details: 09/26/2017
Replaced MRC, set oven to bake, began preheating, op test ok.; Job Cmpltd,
Near Lorain, OH 44055
Paul H.
Job Details: 09/26/2017
LAT9206AAE WHIRLPOOL WASHERCentrifugal is stuck on motor, checked windings appear fine, 1.8 ohms for run, 3.6 for start, overload seems ok, lid switch is fine, unable to get motor to start, quoted motor
We serviced a
MVWC565FW0 MAYTAG
Model WASHER
Near Lorain, OH 44052
Paul H.
Job Details: 09/26/2017
Replaced main control, calibrated and tested, op test ok.; Job Cmpltd,
We serviced a
WFG320M0BW0 WHIRLPOOL
Model RANGE
Near Lorain, OH 44052
Paul H.
Job Details: 09/26/2017
Replaced gasket, good seal now, op test ok.; Job Cmpltd,
We serviced a
WRT318FZDW02 WHIRLPOOL
Model REFRIGERATOR
Near Lorain, OH 44052
Paul H.
Job Details: 09/26/2017
Replaced main control, should resolve issue, advised to give 24 hrs for temps to stabilize.; Job Cmpltd,
We serviced a
NED4655EW1 AMANA
Model DRYER
Near South Amherst, OH 44001
Paul H.
Job Details: 09/26/2017
Cord is damaged, one leg is burned out, this would cause no heat, explained not covered under warranty, if they have issue after replacing cord and having outlet checked to call whirlpool back; Job Cmpltd
We serviced a
WRF992FIFM00 WHIRLPOOL
Model REFRIGERATOR
Near Oberlin, OH 44074
Paul H.
Job Details: 09/26/2017
Replaced ice door assembly, good seal now, op test ok.; Job Cmpltd
We serviced a
KDTM354DSS3 KITCHENAID
Model DISHWASHER
Near Avon, OH 44011
Paul H.
Job Details: 09/26/2017
Replaced adjusters, also found that one wheel is popping off of a transport assembly, ordering, customer to install, no return trip neccessary.; ordrng 1 WPW10195417 (wheel),
We serviced a
GSH25JGDBWW GE
Model REFRIGERATOR
Near Lorain, OH 44053
Paul H.
Job Details: 09/26/2017
Door received was damaged, spoke with GS, reordering; ordrng 1 WR78X12721 (door asm foam fz wh),
We serviced a
WYW8000BW0 WHIRLPOOL
Model WASHER
Near Concord Township, OH 44077
Jeff M
Job Details: 09/26/2017
, Found the unit was overflowing at the dispensers I turn the water valve down to reduce the water pressure to the washer machine unit tested good
We serviced a
WRF535SMBM00 WHIRLPOOL
Model REFRIGERATOR
Near Russell Center, OH 44072
Jeff M
Job Details: 09/26/2017
The unit had a little bit of frost on the light switch I removed the frost and ice unit tested good I also turned on the humidity control to limit the water accumulation on the doors unit tested good customer stated that this job was covered through Whirlpool; Job Cmpltd
We serviced a
WRF993FIFM00 WHIRLPOOL
Model REFRIGERATOR
Near Parma, OH 44129
Chad P.
Job Details: 09/26/2017
, Found ff evap iced over. Service pointer for this issue. All other faults check okay. Needs evap cover and control replaced. Please place on cancelation list. ; ordrng 1 W10872523 (CONTROL) and 1 W10889841 (COVER),
We serviced a
LGHN2844MF0 FRIGIDAIRE
Model REFRIGERATOR
Near Painesville, OH 44077
Corina B
Job Details: 09/26/2017
CC that the unit is not cooling. When arriving unit was unplugged. Plugged unit in, lights light up. Checked the voltage at the main control, 120 volts. Checked the connection at the door, good. Will need a new main control. Called GS to order part. ; ordrng 1 5303918506 (board-switch), schdld next appmnt for 10/3 TUE
We serviced a
WFW95HEDW0 WHIRLPOOL
Model WASHER
Near Beachwood, OH 44122
Dan H
Job Details: 09/26/2017
Customer complaint that unit is leaking, started normal wash cycle, unit filled and advanced to agitate, found hose backed off of connection causing small leak reconnected hose properly, no leaks now, op test good ; Job Cmpltd
We serviced a
KERS202BWH0 KITCHENAID
Model RANGE
Near North Royalton, OH 44133
Chad P.
Job Details: 09/26/2017
Installed control. Op test ok. ; Job Cmpltd
We serviced a
WRT311FZDB00 WHIRLPOOL
Model REFRIGERATOR
Near Strongsville, OH 44149
Chad P.
Job Details: 09/26/2017
Cust still thinks unit is loud. Adjusted sound dampening foam. Tech unable to hear change but cust said it sounds better. ; Job Cmpltd, saved tckt [SdLink\297763a.png] (via SDM)
We serviced a
JED8430ADB JENNAIRE
Model COOK TOP
Near Novelty, OH 44072
Jeff M
Job Details: 09/26/2017
The outer ring on the dual element is intermittently working the first time I tried it it worked the second time I tried it it did not work unit needs a new elements and infinite switch; ordrng 1 12002125 (switch-inf) and 1 W10823703 (ELE),
We serviced a
KERS303BSS0 KITCHENAID
Model RANGE
Near Richmond Heights, OH 44143
Jeff M
Job Details: 09/26/2017
The unit had 6 counts for runaway temp. The unit needs a new control and temp sensor; ordrng 1 W10181986 (sensor) and 1 WPW10340695 (CONTROL),
We serviced a
MVWB955FC1 MAYTAG
Model WASHER
Near Solon, OH 44139
Jeff M
Job Details: 09/26/2017
Customer is having a leaking issue I ran a test cycle and a clean washer cycle I was unable to duplicate the issue or find a leak unit tested good; Job Cmpltd,
We serviced a
WFW95HEXW2 WHIRLPOOL
Model WASHER
Near Moreland Hills, OH 44022
Jeff M
Job Details: 09/26/2017
I found the holes in the seal were plugged in to clean the holes unit tested good; Job Cmpltd,
We serviced a
KDFE104DWH5 KITCHENAID
Model DISHWASHER
Near Painesville, OH 44077
Corina B
Job Details: 09/26/2017
Replaced the door. Found the frame of the d/w is bent. Tried bending the leg out. Will need a new tub. Called GS to order part. Unit is still in the box. Home depot is taking the unit back
We serviced a
WRF540CWBB01 WHIRLPOOL
Model REFRIGERATOR
Near Mentor, OH 44060
Corina B
Job Details: 09/26/2017
CC that food in the ff deli drawer is frozen and the fz light keeps freezing. Ff 41 and fz 11.. tried diag control board would not responsed. Will need a new control board. Called GS to order parts.; ordrng 1 WPW10317076 (cntrl-elec) and 1 WPW10677146 (cntrl-elec), schdld next appmnt for 10/3 TUE
We serviced a
DSD26DGWABG GE
Model REFRIGERATOR
Near Concord Township, OH 44077
Corina B
Job Details: 09/26/2017
CC that the ice maker and water is not dispensing. Shut off valve is an inline valve. Advised cust to replace the water filter, they just moved in. Ice maker and water are dispensing from the door. Ice maker is making ice. Advised cust to replace the plastic water line with a copper or braided flex line. Optest ok
We serviced a
WRF757SDEE01 WHIRLPOOL
Model REFRIGERATOR
Near Willoughby, OH 44094
Corina B
Job Details: 09/26/2017
Replaced the harness. Steamed the ff evap out. Optest ok. Advised cust to replace the plastic water line with a copper or braided flex line. ; Job Cmpltd
We serviced a
MVWB765FW0 MAYTAG
Model WASHER
Near Concord Township, OH 44077
Corina B
Job Details: 09/26/2017
CC that on rapid wash will take 2-3 hrs. Ran diag f0e3 Overload, f0e5 Off Balance Load. Advised cust 6-8 bath towels is a full load and to use 1-2 tablespoons of detergent. Ran a calibration. Ran a rapid wash machine counted down. Optest ok. ; Job Cmpltd
We serviced a
KDTE334DSS1 KITCHENAID
Model DISHWASHER
Near Perry Township, OH 44057
Corina B
Job Details: 09/26/2017
CC that the d/w turns on then goes off after 30 sec.Ran diag 8-4 Drain Motor Electrical Problem, 6-4-Float Switch Open, 8-1 Slow Drain. Needs a new main control and drain pump. Called GS to order parts. Cust does not want to repair
We serviced a
LSG7806AAE MAYTAG
Model DRYER
Near Waite Hill, OH 44094
Dan H
Job Details: 09/26/2017
Customer complaint that unit is not heating, started normal dry cycle, unit is heating, found blower wheel cracked around shaft, unit needs new blower wheel; ordrng 1 Y303836 (blower wheel), schdld next appmnt for 10/2 MON
We serviced a
ASI2275FRW00 AMANA
Model REFRIGERATOR
Near East Cleveland, OH 44112
Dan H
Job Details: 09/26/2017
, Customer complaint that unit is not making ice, cycled ice maker, ice maker did not cycle, ice maker is recieving 120vac, reset ice maker connection, ice maker started, unit is operating as designed, customer has plastic water line connected to refrigerator, advised customer that this is a potential flood hazard and they should replace it with a copper water line ; Job Cmpltd
We serviced a
KBFS20EVMS13 KITCHENAID
Model REFRIGERATOR
Near Euclid, OH 44123
Dan H
Job Details: 09/26/2017
Customer complaint that unit is not making ice, jumped t-h, ice maker did not cycle, found no power to ice maker, control is sending power, found no power passed door switch, rremoved door switch cleaned up contacts and terminals, power to ice maker now, cycled ice maker, ice maker cycled and filled, op test good ; Job Cmpltd
We serviced a
MEDX655DW1 WHIRLPOOL
Model DRYER
Near Euclid, OH 44123
Dan H
Job Details: 09/26/2017
Part number used; used 1 3392519 ([Alt for WP3392519) from stock, Job Cmpltd
We serviced a
WDF320PADB3 WHIRLPOOL
Model DISHWASHER
Near Mentor-on-the-Lake, OH 44060
Dan H
Job Details: 09/26/2017
Installed new dispenser, op test good ; Job Cmpltd
We serviced a
WRF990SLAM02 WHIRLPOOL
Model REFRIGERATOR
Near Madison Township, OH 44057
Benjamin B.
Job Details: 09/26/2017
CC that the ff is not staying cooling. Ff 55.2 fz 4.9. Removed the ff evap cover. Evap covered in frost. Steamed the evap out. Replaced the ff fan and thermistor. Optest ok. ; Job Cmpltd
We serviced a
FGHT1846QP0 FRIGIDAIRE
Model REFRIGERATOR
Near Concord Township, OH 44060
Benjamin B.
Job Details: 09/26/2017
Replaced freezer gasket op test ok.unit does not have icemaker ; Job Cmpltd
We serviced a
JT912SOK4SS GE
Model WALL OVEN
Near Mentor, OH 44060
Benjamin B.
Job Details: 09/26/2017
Found convection element open need to order element and oven probe ; ordrng 1 WB23T10015 (sensor) and 1 WB44T10053 (element,convection), schdld next appmnt for 9/29 FRI
We serviced a
WRF992FIFM00 WHIRLPOOL
Model REFRIGERATOR
Near Eastlake, OH 44095
Benjamin B.
Job Details: 09/26/2017
eed to order shelf its broken. Factor screw went on angle in water valve housing had to break cover need housing and cover also broke foam need o order unit was completly frozen cleared foam op test ok ; ordrng 1 876029 (insulation) and 1 W10708473 (housing) and 1 W10865825 (cntrl-elec) and 1 W10889841 (cover-evap) and 1 W10891594 (shelf-glas) and 1 W10900010 (cover), schdld next appmnt for 9/29 FRI
We serviced a
KODC304ESS00 KITCHENAID
Model WALL OVEN
Near WARRENSVL HTS, OH 44122
Corina B
Job Details: 09/26/2017
Will need 2 techs to pull unit out. Took pic of unit. Office will need to reschedule appt,
We serviced a
KDTE254ESS2 KITCHENAID
Model DISHWASHER
Near Beachwood, OH 44122
Corina B
Job Details: 09/26/2017
CC that the water line flooded the kitchen. Found the water valve was stripped. The installer could of put the water line on crooked or over tightened the water line. Causing the water valve to strip. Replaced the water valve from the t/s. Filled d/w 3xs no leaks. Optest ok. ; used 1 W10327250 ([Alt for W10648041) from stock, Job Cmpltd
We serviced a
WDF520PADW7 WHIRLPOOL
Model DISHWASHER
Near Orange, OH 44022
Corina B
Job Details: 09/26/2017
CC that the top rack will move. The rt side wheel was under the rail and the stop was missing. Found the stop reinstalled the stop. Optest ok.; Job Cmpltd
We serviced a
WFW95HEXR2 WHIRLPOOL
Model WASHER
Near Bay Village, OH 44140
Dan H
Job Details: 09/26/2017
Installed door boot. Op test good. Customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube.; Job Cmpltd
We serviced a
MVWX655DW1 MAYTAG
Model WASHER
Near MENTOR ON THE, OH 44060
Jeff M
Job Details: 09/26/2017
Unit had no codes. Customer was using too much soap I was originally signed on this machine the first call when I was still on the customers home.; Job Cmpltd,
We serviced a
WRF535SMBM WHIRLPOOL
Model REFRIGERATOR
Near MENTOR ON THE, OH 44060
Jeff M
Job Details: 09/26/2017
Installed new part unit op tested good ; Job Cmpltd
We serviced a
KRFC604FSS00 KITCHENAID
Model REFRIGERATOR
Near Cleveland Heights, OH 44121
Jeff M
Job Details: 09/26/2017
I was unable to duplicate a leaking issue it was not leaking when I got there I did find that the icemaker thermostat was a lot higher than it should've been 32° it should be at 17° or lower the ice bin was 10° needs new icemaker; ordrng 1 W10898228 (ICEMAKER),
We serviced a
WHIRLPOOL REFRIGERATOR
Model GS5SHAXNL00
Near Lakewood, OH 44107
Brian B
Job Details: 09/26/2017
CC that icemaker not working.. optics are working 120v to i/m. Will give est on new i/m.. cust does not want to repair at this time. Sc good for 30 days. Do not order parts..; Cllctd $97.15 CC Ref # 842220979, Job Cmpltd,
We serviced a
MAYTAG REFRIGERATOR
Model MFX2876DRM02
Near Kent, OH 44240
Robert A.
Job Details: 09/26/2017
Found ff evap frozen, needs ff fan/harness replaced, op test okPart# W11087438; Job Cmpltd,
We serviced a
WHIRLPOOL RANGE
Model JGC8430ADS
Near Solon, OH 44139
Robert A.
Job Details: 09/26/2017
Installed switches and knobs, op test ok; Job Cmpltd,