Near North Olmsted, Ohio 44070
Corey L.
Job Details:
05/31/2019
COOK TOP KITCHENAID KGCT366GWH1 "Customer complaint when no one is near stove it was clicking none stop so it was unplugged, plugged unit in, all burners operating as designed, there was a couple arch’s on the ignitors about a second after knob was turned to off, unit needs new spk modu
Near Garfield Heights, Ohio 44125
Dan
Job Details:
05/31/2019
REFRIGERATOR MAYTAG MFW2055FRZ00 "Customer complaint that unit is leaking, found evaporator drain tube clogged, clear drain tube and ice, op test good"
Near Warrensville Heights, Ohio 44128
Dan
Job Details:
05/31/2019
REFRIGERATOR WHIRLPOOL WRS555SIHW00 "Customer complaint of ice build up on freezer section floor, confirmed, found evaporator drain tube clogged, cleared, op test good"
Near Rocky River, Ohio 44116
Paul P.
Job Details:
05/31/2019
RANGE WHIRLPOOL WFE540H0AS0 "Tested oven, found open bake element. Office to order bake element.; ordrng 1 W10779716 (elmnt-bake), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Maple Heights, Ohio 44137
Dan
Job Details:
05/31/2019
OTR MICROWAVE WHIRLPOOL UMV1160CW6 "Customer complaint that unit keeps tripping breaker, found outlet unit is plugged into has an open ground, advised customer that they need an electrician to correct power supply , left unit unplugged, unit is operating as designed"
Near WARRENSVL HTS, Ohio 44128
Dan
Job Details:
05/31/2019
REFRIGERATOR WHIRLPOOL WRT518SZFW00 "Customer complaint that fresh food section door is not sealing, confirmed , use heat and petroleum jelly to adjust door seal and help it stick to cabinet, op test good"
Near North Olmsted, Ohio 44070
David R
Job Details:
05/31/2019
REFRIGERATOR WHIRLPOOL WRF560SEYM00 Found icemaker line frozen. Steamed out and icemaker called for ice. Light bulb customer bought from (RAPCO) for freezer light will not fit into socket. It is the same part number as the one from mar one but the base it too big. Will need to research and
Near Cleveland, Ohio 44128
Dan
Job Details:
05/31/2019
REFRIGERATOR WHIRLPOOL WRS325SDHW00 "Customer complaint that unit is leaking, found unit leaking from supply hose, customer has plastic water line connected to refrigerator, advised customer that this is a potential flood hazard and they should replace it with a copper water line , unit is
Near North Olmsted, Ohio 44070
David R
Job Details:
05/31/2019
REFRIGERATOR WHIRLPOOL WRF560SEYM05 "Replaced door, new door UI had scratch on it but ended up taking cover off old one and using that. Customer showed me frost over Evap cover in FZ and fan is super loud. Checked and found board not sending voltage to heater. Heater good for ohms. Will nee
Near Bainbridge Township, Ohio 44023
Dan
Job Details:
05/31/2019
WASHER WHIRLPOOL WFW9150WW00 "Customer complaint that unit is leaking, started normal wash cycle, unit filled and began washing, canceled and let drain, no leaks found on unit, found supply valve under sink leaking, advised customer that they need a plumber to repair leak, unit is
Near Olmsted Falls, Ohio 44138
Corey L.
Job Details:
05/31/2019
WASHER WHIRLPOOL WTW5000DW1 "Customer complaint washer is not draining, confirmed drain just humming and water is in basket, emptied water from unit to get to drain pump propeller, found a broken zipper lodged between fins, removed, op test good"
Near Carlisle Township, Ohio 44050
David R
Job Details:
05/31/2019
DRYER WHIRLPOOL WGD94HEXW1 Loud scraping. Found idler pulley is cracked on back side. Replaced with dryer repair kit and also cleaned out entire unit of lint. Put everything back and tested. Op test ok.; used 1 4392067 (DRYER REPAIR KIT) from stock
Near North Ridgeville, Ohio 44039
David R
Job Details:
05/31/2019
DRYER MAYTAG MEDC215EW1 "Loud noise coming from drum. Found vent touching drum, moved back, and unit is off balance causing drum to hit and cause noise. Customer wants to level. Op test ok."
Near Strongsville, Ohio 44149
David R
Job Details:
05/31/2019
WASHER WHIRLPOOL WTW8040DW0 "Cc F6E3 error code keeps popping up, she unplugged in for a couple mins multiple times and will pop up during wash. Also complaint of water temp and noise grinding sound during spin/agitate . F3E2 inlet water fault, F6E3 communication error. Unplugged an
Near Brook Park, Ohio 44142
Paul P.
Job Details:
05/31/2019
OTR MICROWAVE MAYTAG MMV1174DH2 "Tested microwave, 120 v to transformer, capacitor, diode are testing good, found magnetron will need replaced, covered under 10 year Maytag warranty, customer only paying for service call and labor.; ordrng 1 WPW10693025 (magnetron), used 1 SENIORDISCOU
Near Olmsted Falls, Ohio 44138
David R
Job Details:
05/31/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "Replaced icemaker, cycled and called for water. Op test ok."
Near Aurora, Ohio 44202
Brian M
Job Details:
05/31/2019
WALL OVEN WHIRLPOOL WOD77EC0HS00 Installed Ui OP TEST OK
Near Aurora, Ohio 44202
Brian M
Job Details:
05/31/2019
REFRIGERATOR KITCHENAID KFIS29BBMS02 Cc of no cool found high side to be around 220 and lowside around 15 Called whirlpool they said I had a restriction and I needed to pull th3 sealed system apart and find the restriction Called ad spoke to BJ he advised me to recover and recharge Recovered
Near North Ridgeville, Ohio 44039
Gabriel P
Job Details:
05/31/2019
REFRIGERATOR GE GSH25JFTEBB "Dispenser motor intermittently working ordering parts needed give customer and estimate also customer wants me to replace her line ordering that customer wants me to keep as estimate only as right now ; ordrng 1 WR17X11170 (housing shield disp. 21.72) an
Near Suffield Township, Ohio 44260
Brian M
Job Details:
05/31/2019
DISHWASHER KITCHENAID KDTE204DSS0 Cc of dishwasher not drying dishes Ran auto test Found error for no heat and owi sensor Ran rest of auto found heater to be working but unit did not finish test cycle would not run the rest of the drain cycle Tested owi found owi to be out of spec Needs c
Near Berea, Ohio 44017
Corey L.
Job Details:
05/31/2019
WASHER AMANA NTW4516FW2 "Replaced parts listed, op test good"
Near Strongsville, Ohio 44136
Corey L.
Job Details:
05/31/2019
DISHWASHER GE GDF570SGFCC "Customer complaint dishwasher is not cleaning well still, found drain hose clogged at garbage disposal, advised customer to do a clean cycle with afresh or vinegar once a month to help prevent build up, ran diagnostics no codes found, thermistor ohmed 8.
Near Strongsville, Ohio 44136
David R
Job Details:
05/31/2019
REFRIGERATOR MAYTAG M1TXEGMYQ01 Cc of icemaker. Found icemaker not cycling and wasn’t sending out correct voltage. Replaced with one from t/s. Tested. Called for water. Op test ok.; used 1 4317943 (ICEMAKER) from stock
Near Strongsville, Ohio 44136
Corey L.
Job Details:
05/31/2019
DRYER MAYTAG MEDC465HW0 "Customer complaint dryer not working, after getting unit to power supply unit did not heat, found heater thermostat open; ordrng 1 WP8318268 (thrmst-fix)"
Near North Royalton, Ohio 44133
Corey L.
Job Details:
05/31/2019
WASHER MAYTAG MVWB765FW3 "Customer complaint there is a clicking noise when it spins at any speed, confirmed clicking sounds like gears, removed rotor and spun by hand, noise still heard, unit needs new gearcase, unable to remove agitator without an corded impact gun, reschedulin
Near Parma Heights, Ohio 44130
Paul P.
Job Details:
05/31/2019
RANGE WHIRLPOOL KEBS109BSS00 "Tested single convection oven, not powering on. Tested circuits, found open thermal fuse. Replaced thermal fuse, and ran bake and convection bake tests, operating properly, no error codes.; used 1 WPW10545255 (FUSE-THRML) from stock"
Near Broadview Heights, Ohio 44147
Corey L.
Job Details:
05/31/2019
REFRIGERATOR WHIRLPOOL WRS950SIAM00 "Customer complaint dispenser works sometimes with different tricks on pressing the paddle, confirmed water turns on sporadically as well as dispensing ice, paddle board failed unit needs paddle asm; ordrng 1 WPW10370592 (pad 122.42), used 1 SHIPPING (SHI
Near Lorain, Ohio 44052
Gabriel P
Job Details:
05/31/2019
REFRIGERATOR KITCHENAID KRSC503ESS01 "Found fresh food section frost with lots ice steam everything replace thermister and took pictures of pop,opt test ok ; used 1 WPW10383615 (THERMISTER ) from stock"
Near Elyria, Ohio 44035
Gabriel P
Job Details:
05/31/2019
WASHER WHIRLPOOL WTW8040DW4 "Replace suspension,opt test ok"
Near Elyria, Ohio 44035
Gabriel P
Job Details:
05/31/2019
REFRIGERATOR WHIRLPOOL WRT511SZDM00 Found evaporator frost up with ice also around the freezer door like if there was and air leak going in check all gasket it was good sealing also rebooted computer bi metal test good also force in to a defrost pass element working opt test ok
Near Avon, Ohio 44011
Gabriel P
Job Details:
05/31/2019
WASHER WHIRLPOOL WTW7000DW1 "Found error code f9e1 Drain Pump System Problem – Long Drain and f0e3 overload and f2e1 UI stuck key use a shot vac to empty all the water out of unit then took pump out and took it apart found screw stuck on pump put back together ran calibration and au
Near Avon, Ohio 44011
Gabriel P
Job Details:
05/31/2019
WASHER WHIRLPOOL WTW4816FW2 "Found error code F8E1 – NO FILL, LONG FILLand f7e5 shifter fault did not hear shifter when running auto test check shifter is bad replace from truck stock ran auto opt test ok started working"
Near Cleveland, Ohio 44109
Corina H
Job Details:
05/31/2019
REFRIGERATOR WHIRLPOOL WRF535SWHV00 "Cust showed pop, sent pic. CC that the unit quit working after a few days. Ff and fz 75*. Checked the compressor 13.64 amps. Locked rotor. Will need a new compressor. Office do not order parts until customer calls ordrng 1 W10507884 (compressor) and 2 WP
Near Sheffield Lake, Ohio 44054
Gabriel P
Job Details:
05/31/2019
DRYER MAYTAG MEDB835DW4 "Found both thermister on the blower housing open replace both from truck stock also check voltage on outlet 240 going in to machine wants replace thermistor it was still not turning on try to go on diagnostics and it would let me no lights came on orderi
Near Avon Lake, Ohio 44012
Gabriel P
Job Details:
05/31/2019
DRYER WHIRLPOOL WED4815EW1 "Took machine apart to show customer that there is not broken,the noise I’m hearing is normal is not a squeak is the basket when it spin it tumble is hard to explain but i here that on all dryers ,opt test ok"
Near Parma, Ohio 44129
Corey L.
Job Details:
05/31/2019
DISHWASHER WHIRLPOOL WDF330PAHB1 "Customer complaint dishwasher fills but then doesn’t make the whoosh sound and won’t clean, confirmed, motor failed, unit needs sump asm; ordrng 1 W11025157 (pump&motor)"
Near North Royalton, Ohio 44133
Corey L.
Job Details:
05/31/2019
REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Customer complaint cooling loss in ff and ice in ff again, confirmed, found ff evap frozen solid and all three drawers frozen to cover and shelves, cleared ice completely, thermistor was loose, optimized thermistor and added two zip ties, advised custome
Near Painesville Township, Ohio 44077
Arthur V
Job Details:
05/31/2019
COOK TOP FRIGIDAIRE GLGC30S9ESA Replaced pressure regulator. Op test good. Lite from the start. ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Near Middleburg Heights, Ohio 44130
Paul P.
Job Details:
05/31/2019
REFRIGERATOR FRIGIDAIRE FFTR1814QW0 "Found refrigerator door needed sealed better. Applied petroleum jelly around door seal, made sure doors were level. Now operating properly."
Near Broadview Heights, Ohio 44147
Paul P.
Job Details:
05/31/2019
REFRIGERATOR FRIGIDAIRE FGHC2331PFCA "Ran diagnostic tests on refrigerator. Temperatures reading properly in fresh food and freezer sections, thermistors reading proper range. Compressor had excessive vibration. Found locking pin out on back of compressor mount, set back in place, compressor
Near Seven Hills, Ohio 44131
Paul P.
Job Details:
05/31/2019
RANGE WHIRLPOOL WFE515S0EW0 Installed center glass in oven door.
Near Mentor, Ohio 44060
Joe O
Job Details:
05/31/2019
WASHER MAYTAG MVWX655DW1 "Cc: not running through cycles stops at rinseFound error codes f7e5 shifter fault, f5e3 lid lock fault, f7e6 motor fault, and f7e1 basket speed faultRan auto test and calibrationFollowed steps for test 3, 3a, and 3bTest 3 states nothing is wrong with con
Near Mentor, Ohio 44060
Arthur V
Job Details:
05/30/2019
WASHER GE GTW460ASJ0WW Called techline found unit needs a software update. Could not duplicate noise issue please order software update ; ordrng 1 WH98R23015001 (module tl27 update 5)
Near MENTOR ON THE, Ohio 44060
Arthur V
Job Details:
05/30/2019
REFRIGERATOR KITCHENAID KBFN402EPA01 "Found water valve faulty. Cycled. Ice maker. No fill. Checked valve. Selonoid open needs water valve Reschedule at customer request. They are on vacation until the 13th of june ; ordrng 1 EDR3RXD1 (water filter) and 1 W11225845 (valve-inlt), used 1 SH
Near Harpersfield Township, Ohio 44041
Arthur V
Job Details:
05/30/2019
REFRIGERATOR WHIRLPOOL WRF757SDEM01 "Found fresh food evap frozen over. Needs evap motor with harness. Customer to defrost unit before arrival ; ordrng 1 W11033168 (harns-wire), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near WARRENSVL HTS, Ohio 44122
Joe O
Job Details:
05/30/2019
LAUNDRY CENTER WHIRLPOOL WFC7500VW2 Cc: not startingRan diagnosticsNo failures or error codesRan normal cycleUnit fills and washesStarted a drain and spinUnit drains and spinsAttempted to show customer the unit is functioningUnit will not start another cycleUnit not communicatingNeeds contr
Near Eastlake, Ohio 44095
Jason N
Job Details:
05/30/2019
WASHER MAYTAG MHW7000XW2 "Cc unit codes and stop workingRan diagnostics, found codes f6e1 for mcu ccu communication error.Ran auto test, would not advance past door lock. Canceled test, unit would not unlock. Unit needs door lock assembly; ordrng 1 WP8183270 (latch)"
Near Cleveland, Ohio 44123
Jason N
Job Details:
05/30/2019
REFRIGERATOR GE CFSP5RKBCSS "Cc unit not cooling in ff sectionConfirmed unit temps 56 degrees in ff, -5 degrees in freezer. Confirmed evap fan operational. Checked damper operation, damper door closed. Unplugged unit, plugged back in, watched for damper to open, did not open. Unit n
Near Euclid, Ohio 44123
Jason N
Job Details:
05/30/2019
MICROWAVE WHIRLPOOL WMH32519HZ2 Cc unit display not workingCustomer sending pop to service@fredsappliance.comConfirmed display characters not displaying correctly. Unit needs display ; ordrng 1 W11333816 (DISPLAY) and 1 W11342846 (CONTROL)
Near North Ridgeville, Ohio 44039
David R
Job Details:
05/30/2019
RANGE WHIRLPOOL WEE730H0DS0 "Cc bake cycle not working. Found bake element burned at the end and the connection to it is burned as well (refer to pictures). Will need bake element and harness*** customer paid svc, do not order parts. Customer contacting whirlpool; ordrng 1 W10580293
Near Rocky River, Ohio 44116
Corey L.
Job Details:
05/30/2019
RANGE JENN-AIR JDS1450DS0 "Customer complaint codes still appearing, confirmed only cooktops selection works, the console W10911397 does not have the keyboard cpu, only the glass touch part with bracket, parts look up shows only main control, display board or console but none of w
Near Chardon, Ohio 44024
Brian M
Job Details:
05/30/2019
RANGE WHIRLPOOL JDS9860AAP "Cc of unit started a fire Inspected all wires no damage Found terminal damaged and burner igniter pushed into burner cap Customer had gas shut off and Customer wants to replace all igniters and terminals Customer to have gas fixed before we return Custom
Near North Madison, Ohio 44057
Arthur V
Job Details:
05/30/2019
REFRIGERATOR WHIRLPOOL WRT519SZDW02 Found relay faulty. Needs replaced. Replaced with truck stock. Op test good ; used 1 8201786 (STARTER) from stock
Near WILOUGHBY HLS, Ohio 44094
Arthur V
Job Details:
05/30/2019
WASHER WHIRLPOOL WFW75HEFW0 "Ran diagnostics no errors. Checked out inner basket,bellows, no signs of any oil or oily residue. Found some detergent customer is using is HE and she also has some tide that is not HE. While diagnosing i did not find excessive sudsing or foaming I co
Near Saybrook Township, Ohio 44004
Arthur V
Job Details:
05/30/2019
DISHWASHER MAYTAG MDB4949SDZ0 Found unit working properly Ran diagnostics no errors. Ran a service cycle passed with no errors. Advised customer to use a commercial cleaner for her dishwasher —and to run water at sink before starting to get the hottest water possible for wash. Co
Near Avon Lake, Ohio 44012
Gabriel P
Job Details:
05/30/2019
REFRIGERATOR GE PFS22SISBSS "Complete Freon lost ,blowing warm air will need compressor evap is discontinued customer will not fix don’t order parts ; ordrng 1 WR85X10057 (evaporator asm DISCONTINUING ) and 1 WR87X20798 (aasm hi side 431.15), used 1 SHIPPING (SHIPPING AND HANDLING)
Near Bay Village, Ohio 44140
Gabriel P
Job Details:
05/30/2019
REFRIGERATOR FRIGIDAIRE GLRT183TDQB "When arrive customer said he crank temp on fresh food section to coldest and it started cooling on fresh food section check temp it was 34 and 37 degrees freezer was 10 degrees took back panel off on freezer notice the top of evaporator did not have any
Near Ashtabula, Ohio 44004
Arthur V
Job Details:
05/30/2019
WASHER WHIRLPOOL WTW5000DW2 Upon arrival Found unit in a continuous drain mode. Customer stated he had unit in presoak and when he went to add clothes it started draining . Unit timed out and went into drain. Ran diagnostics no errors. Ran service cycle unit passed. Unit working no
Near Roaming Shores, Ohio 44085
Joe O
Job Details:
05/30/2019
DRYER SAMSUNG DV42H5200EW/A301 Installed element assemblyRan test cycleOp test ok
Near Beachwood, Ohio 44122
Joe O
Job Details:
05/30/2019
MICROWAVE WHIRLPOOL WMH32519FZ0 "Cc: clock not always displayed, lights not workingFound lights to be correct and workingEntered options and set clock to on in stand byAdvised customer how to set energy savingsRan test cookOp test ok"
Near Pepper Pike, Ohio 44124
Joe O
Job Details:
05/30/2019
REFRIGERATOR KITCHENAID KRFF305ESS00 Cc: door gasket not sealing properlyFound large gap in freezer door gasketReplaced gasketSteamed out new gasketOp test ok
Near Walton Hills, Ohio 44146
Joe O
Job Details:
05/30/2019
REFRIGERATOR WHIRLPOOL WRS311SDHW Installed water linesOp test ok
Near Willoughby, Ohio 44094
Jason N
Job Details:
05/30/2019
RANGE FRIGIDAIRE FPGH3077RFB Installed listed control and pot switches. Ran oven bake test. Op test good.
Near WARRENSVL HTS, Ohio 44122
Joe O
Job Details:
05/30/2019
DBL WALL OVEN WHIRLPOOL RBD275PDB12 Cc: unit not shutting offRan test bake on both upper and lower ovenUnit cycling heat as designedShut unit off powered off immediatelyTested multiple timesOp test ok
Near Willoughby, Ohio 44094
Jason N
Job Details:
05/30/2019
DRYER GAS ELECTROLUX EIMGD60LSS2 "Cc noise when runningFound damping pad on top panel, degraded and hanging down onto drum. Removed degraded section. Ran op test, all sound are normal. Op test good."
Near Seven Hills, Ohio 44131
Paul P.
Job Details:
05/30/2019
RANGE JENN-AIR JGD8130ADS "Inspected cooktop range, cleaned front left burner, now operating. Rear left ignitor not sparking, module is working. Office to order ignitor.; ordrng 1 74004053 (sub 7432p073-60)"
Near Eastlake, Ohio 44095
Jason N
Job Details:
05/30/2019
WASH/DRY COMBO WHIRLPOOL WGT3300XQ0 "Cc unit drum not movingFound belt idler pulley seized. Extreme wear present. Unit needs belt pulley. Replaced pulley, belt, rollers using truck stock. Ran op test, op,test good.; used 1 4392067 (DRYER REPAIR KIT) from stock"
Near Brooklyn, Ohio 44144
Paul P.
Job Details:
05/30/2019
WASHER MAYTAG MHW6630HW0 "Harness is in (just delivered today). Note the washer does have some external scratches/small dents. Replaced harness, (harness from power supply to control) ACU LED now indicating power (fast blinks, followed by slow blinking). Still no connection to us
Near Cleveland, Ohio 44102
Paul P.
Job Details:
05/30/2019
REFRIGERATOR FRIGIDAIRE FFHB2750TD3 "Refrigerator has very little cooling capacity, indications of a low side leak (customer described before cooling was lost, sounds were consistent with air in the system). Previous company had replaced the evaporator and filter. Recommend CFC technician f
Near Cleveland Heights, Ohio 44121
Jason N
Job Details:
05/30/2019
DRYER WHIRLPOOL MED6000XW0 "Cc unit not startingConfirm powers on, nonstart, Checked thermals, all checked good. Belt switch not being made, idler pulley damaged, belt came off. Customer had already purchased a idler arm, used idler arm, and belt from truck stock. Lubed up rollers.
Near North Olmsted, Ohio 44070
Paul P.
Job Details:
05/30/2019
WASHER ROPER RTW4516FW2 "Tested washer, found the gear case grinding in agitate test cycle, top cam drive working, verified washer will need gear case, and pulley kit, drive block not coming up easily. Office to order gear case, drive pulley kit and drive block.; ordrng 1 W10721
Near Lakewood, Ohio 44107
Corey L.
Job Details:
05/30/2019
OTR MICROWAVE WHIRLPOOL WMH31017HS2 "Customer complaint the screw has nothing to thread into on the right side, confirmed found the right side installation bracket broke and nut will not seat, replaced with pre id part, op test good"
Near Wellington, Ohio 44090
David R
Job Details:
05/30/2019
DRYER MAYTAG MEDB855DC4 "Cc that some clothes are still not dr, not all. Turned on unit, went to check outside, good airflow no build up of lint. Unit says good airflow. Took off vent, put unit on timed dry high heat, heat cycling between 180*-200*. All heating components check
Near Strongsville, Ohio 44136
David R
Job Details:
05/30/2019
WASHER MAYTAG MHW5630HC0 None of indicators coming on. Power is getting to board 120 and indicator light is blinking. Ordering console control.; ordrng 1 W11325569 (CONSOLE CONTROL)
Near Lakewood, Ohio 44107
Corina H
Job Details:
05/30/2019
DISHWASHER WHIRLPOOL WDP340PAFB0 Replaced the control. Optest ng. Advised cust last time that it also might need the pump and motor. Will need a pump and motor. Office to refund the customer. Brought core back for return ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Near Broadview Heights, Ohio 44147
Jeff M
Job Details:
05/30/2019
REFRIGERATOR WHIRLPOOL WRF989SDAM01 "The deli drawer pantry ui is shorted. I unplugged the ui op tested good the assy is needed. The LED has corrosion on the board the only way to get the LED is to get the assembly; ordrng 1 WPW10732686 (PANTRY UI ), used 1 SHIPPING (SHIPPING AND HANDLING)
Near Rocky River, Ohio 44116
Corey L.
Job Details:
05/30/2019
RANGE WHIRLPOOL JJW8630AAB "Customer complaint oven stuck in Celsius mode, confirmed, found description in tech sheet on F or C adjustment, followed instructions for that and to enter service mode, unit did not enter modes, unit needs new control, does not want repair at this time,
Near Rocky River, Ohio 44116
Corey L.
Job Details:
05/30/2019
REFRIGERATOR KITCHENAID KBFN406ESS01 "Customer complaint left door is opening all the way and pops when shut, found arm hitting screw by door switch, replaced with pre I’d asm, op test good"
Near Strongsville, Ohio 44149
David R
Job Details:
05/30/2019
DISHWASHER KITCHENAID KDTM354DSS5 "Cc leaking from both ends of unit. Checked underneath, floor is dry. No error codes. Checked and found service pointer. Followed instructions. All seals good, leveled legs up a notch, door latch and cabinet seal are good, sprayer arms on tight. Drain is
Near Strongsville, Ohio 44136
David R
Job Details:
05/30/2019
REFRIGERATOR FRIGIDAIRE LGHB2867PF5 "Cc FF icemaker not working and loud noise coming from icemaker fan. Put into test mode. Icemaker will not twist or complete cycle, water valve not sending water to ice tray. Ordering icemaker, valve and fan; ordrng 1 242253002 (valve-water) and 1 2432976
Near Brecksville, Ohio 44141
David R
Job Details:
05/30/2019
REFRIGERATOR KITCHENAID KSSS42FJT00 "Cc of Fz starting to cool, compressor constantly running. Built in refrigerator. Found Fz temp above 40s* and FF in the high 40s*. Evap has no frost pattern, frost at line. No shrader valve on compressor. Talk to BJ. Will need Compressor, Evap, and heat
Near Mayfield Heights, Ohio 44124
Brian M
Job Details:
05/30/2019
DISHWASHER WHIRLPOOL WDF310PAAS1 Cc of leak right behind power box Ran test cycle Ran for 30 min no leak found Placed water mat Could not duplicate water leak
Near Painesville, Ohio 44077
Jeff M
Job Details:
05/30/2019
REFRIGERATOR KITCHENAID KSC24C8EYY02 I remove the old filter Sauter the new one in place as I was removing the old evaporator the Kath tube broke I took a picture called Whirlpool Tech line they will be in contact with the customer.
Near Aurora, Ohio 44202
Brian M
Job Details:
05/30/2019
REFRIGERATOR KITCHENAID KFIS29BBMS02 "Cc of no ice and warm temps in freezer Found temps to be high in freezer about 28 degrees Found evap frosted over Called and spoke to TJ to verify of a defrost issue Also while accessing evap cover found corrosion on deli board and deli board not functio
Near Russell Center, Ohio 44072
Brian M
Job Details:
05/30/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ01 Installed door and leveled unit
Near Cleveland, Ohio 44111
Jeff M
Job Details:
05/30/2019
WASHER MAYTAG MVWC565FW0 Installed new part unit op tested good ; used 1 WPW10006355 (ACTUATOR) from stock
Near Walton Hills, Ohio 44146
Corey L.
Job Details:
05/30/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Customer complaint food on top shelf only started to thaw and light isn’t working, temps were 38 ff and 4 frz, found ice on frz ceiling and on switch holding switch down, found left track is not sprinting back every time and gets caught preventing door f
Near Broadview Heights, Ohio 44147
Jeff M
Job Details:
05/30/2019
DRYER WHIRLPOOL LGB6000PQ1 The unit heats consistently for me it lit five times in a row but I can hear valve chatter. EST only; used 1 279834 (COIL) from stock
Near Strongsville, Ohio 44149
David R
Job Details:
05/30/2019
WASHER MAYTAG MVWB765FW0 "Replaced control and console. Service test, everything checks good. Load size calibration. Customer put clothes in, started fine. Op test ok."
Near Westlake, Ohio 44145
Gabriel P
Job Details:
05/30/2019
WASHER MAYTAG MVWB765FW3 "Found spring hanger came off that holds basket no damage happen there might be possible that she might had a pretty bad off balance load to pop it out the top other then that I don’t know I corrected issue put back together ran calibration no error ran a
Near Moreland Hills, Ohio 44022
Corey L.
Job Details:
05/30/2019
WASHER MAYTAG MVWB835DW4 "Customer complaint washer had error code and won’t fill, confirmed unit won’t fill water only trickling in, water pressure from the house is good, cold valve is not opening, unit needs water valve asm; ordrng 1 W11172234 (VALVE & HOUSING)"
Near Bay Village, Ohio 44140
Corina H
Job Details:
05/30/2019
DRYER SAMSUNG DV328AERXAA CC that HE comes up on the control. Checked the thermistor <1 ohm. Checked the fuses <1ohms. Checked the control the contact is open. Will need a new control. Control is no longer available.
Near Avon Lake, Ohio 44012
Gabriel P
Job Details:
05/30/2019
REFRIGERATOR KITCHENAID KRFC302ESS00 "Freezer door was left open then door alarm wasn’t working reboot computer by turning power off for 1 to 2 minutes then left left fresh food doors open and alarm started working ,opt test ok"
Near Rootstown, Ohio 44266
Brian M
Job Details:
05/30/2019
REFRIGERATOR FRIGIDAIRE FFHB2740PPBA Cc of no iceFound cubes frozen in twist tray Ran icemaker test 55 good water flow Ran twist tray test tray is getting power but does not twist all the way to dump cubes Needs ice maker ; ordrng 1 243297609 (ICEMAKER )
Near Westlake, Ohio 44145
Corina H
Job Details:
05/30/2019
DISHWASHER MAYTAG MDB7749SBM3 Replaced the ui. Optest ok
Near Avon, Ohio 44011
Gabriel P
Job Details:
05/30/2019
REFRIGERATOR MAYTAG MTF1943ARW "Customer complain of water underneath frigde wants icemaker turn on found lots of lints underneath fridge help cleaning it also found line disconnect from the tube that fill icemaker also found ice inside tube steam out also use zip ties to hold line tog
Near Olmsted Township, Ohio 44138
Corina H
Job Details:
05/30/2019
REFRIGERATOR FRIGIDAIRE LGHB2867PFA Replaced the ui and the gaskets. Optest ok
Near Lorain, Ohio 44053
Gabriel P
Job Details:
05/30/2019
WASHER WHIRLPOOL MAV408DAWW "Customer complain that when it fills it won’t agitate,ran normal cycle started it to fill but it didn’t agitate try a different cycle and started agitating but didn’t fill I believe the timer is off ran different another one it it didn’t move ordering ti
Near Olmsted Township, Ohio 44138
Corina H
Job Details:
05/30/2019
WASHER MAYTAG MVWB835DW4 "Cust showed pop, sent pic. CC that the unit is not draining. Ran diag f9e1 Drain Pump System Problem. Checked drain pump, clear. Pump is receiving 120 volts. Replaced the pump from t/s. Optest ok. ; used 1 W10876600 (PUMP-WATER) from stock"
Near Avon, Ohio 44011
Gabriel P
Job Details:
05/30/2019
REFRIGERATOR WHIRLPOOL WSR57R18DM02 Replace right door opt test ok
