We serviced a
WTW4950XW0 WHIRLPOOL
Model WASHER
Near Mentor, OH 44060
Jeff M
Job Details: 10/04/2017
The units tub ring is damaged. Needs new tub bring customer will call her insurance to make a claim instead of paying out-of-pocket to fix it.; ordrng 1 WPW10215146 (RING),
We serviced a
WRS322FDAW04 WHIRLPOOL
Model REFRIGERATOR
Near WILOUGHBY HLS, OH 44094
Jeff M
Job Details: 10/04/2017
, I found the air diffuser housing is broken it is allowing cold air to flow directly onto the temperature sensor. So the fridge is kicking on and off every five minutes because it’s having 0° air flow on the temperature sensor. it’s tricking the fridge to think that it’s to temperature. needs a new air diffuser for proper airflow; ordrng 1 WPW10151374 (Dampener)
We serviced a
WRF992FIFM00 WHIRLPOOL
Model REFRIGERATOR
Near Strongsville, OH 44149
Chad P.
Job Details: 10/04/2017
Found new evap cover assy that was installed is miswired. It is missing the violet wire connection for the valve. Need to reorder cover and inspect wiring before installing it. Cust is requesting that all the door be replaced do to the foam and plastic covering being exposed. This was previously reported to wpl tech line. G.s. To please review. Sticky says parts are being expedited. Tech did not reschedule as he is not sure when parts are arriving. Office to please contact cust for install appt. ; ordrng 1 W10889841 (COVER ASSY)
We serviced a
WTW8000BW0 WHIRLPOOL
Model WASHER
Near North Ridgeville, OH 44039
Paul H.
Job Details: 10/04/2017
Seal has failed, needs bearing kit, due to water in stator area, ordering a stator and RPS sensor as well; ordrng 1 W10435302 (bearing) and 1 WPW10178988 (sensor) and 1 WPW10419333 (stator),
We serviced a
WRB322DMBM00 WHIRLPOOL
Model REFRIGERATOR
Near Westlake, OH 44145
Paul H.
Job Details: 10/04/2017
Scratched door trying to remove old plug, need to replace door as well now; ordrng 1 13107554SQ (dor-fip ss) and 1 WP12246610 (plug-hndle)
We serviced a
WED8500DC3 WHIRLPOOL
Model DRYER
Near Westlake, OH 44145
Paul H.
Job Details: 10/04/2017
Ran diagnostics, f4e3 restricted airflow, f6e2 comm error, f4e4 L2 voltage error, ran test, voltages are good, airflow seems fine, customer stated UI was flickering, comm error seems to be main problem, ordering UI and board; ordrng 1 W10847565 (console) and 1 WPW10739349 (cntrl-elec),
We serviced a
WDTA50SAHW0 WHIRLPOOL
Model DISHWASHER
Near Avon, OH 44011
Paul H.
Job Details: 10/04/2017
Found wash motor not engaging, started a wash and observed power to wash motor, staying at 75V mostly and sporadically jumping to 118V, board will need replaced, being that motor has been receiving 75 volts consistently, would be best course of action to replace motor as well, although motor is t/s, board is not, ordering both; ordrng 1 W11087207 (CNTRL-ELEC) and 1 W11087376 (SUMP AND MOTOR),
We serviced a
NTW4516FW1 AMANA
Model WASHER
Near Warrensville Heights, OH 44128
Dan H
Job Details: 10/04/2017
Installed new basket, op test good ; Job Cmpltd
We serviced a
WRT318FZDW02 WHIRLPOOL
Model REFRIGERATOR
Near Maple Heights, OH 44137
Dan H
Job Details: 10/04/2017
Customer complaint of food freezing in fresh food section and ice melting in freezer section, fresh food section temperature at 43 degrees, freezer section temperature at 5 degrees, evaporator fan is running, good frost pattern, compressor and condenser fan are running, unable to duplicate the problem, unit is operating as designed ; Job Cmpltd
We serviced a
MVWB835DW1 MAYTAG
Model WASHER
Near North Ridgeville, OH 44039
Paul H.
Job Details: 10/04/2017
Replaced main control, calibrated and tested, op test ok.; Job Cmpltd,
We serviced a
JGC1536ADS JENNAIRE
Model COOK TOP
Near Avon, OH 44011
Paul H.
Job Details: 10/04/2017
Tried to light a burner and there was a pop and arc from under infinite switch, had four screw seized on burners, was able to pull two, one burner is completely holding up progress, explained that to go any further would require destroying that burner, which would require these parts regardless of what else is wrong:
We serviced a
MVWB835DW1 MAYTAG
Model WASHER
Near Lorain, OH 44053
Paul H.
Job Details: 10/04/2017
Replaced slider assembly, ran test 51, nice and quiet, op test ok.; Job Cmpltd,
We serviced a
ASD2575BRS01 AMANA
Model REFRIGERATOR
Near Garfield Heights, OH 44105
Corina B
Job Details: 10/04/2017
CC that the dispenser is not dispensing ice. Removed the ice bin and installed the bin. Dispenser is dispensing ice. Advised cust on how to install the ice bin. Optest ok. ; Job Cmpltd
We serviced a
MMV4205DS1 MAYTAG
Model MICROWAVE
Near Garfield Heights, OH 44125
Dan H
Job Details: 10/04/2017
Installed new bulb, op test good ; Job Cmpltd
We serviced a
WRF560SMYW04 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44128
Corina B
Job Details: 10/04/2017
CC that the unit is not cooling. When I arrived the cust had the ff doors open and was taking food out. Fz 10. Cust has the control on the lowest setting. Removed fz evap cover waited 10 min. Evap has a frost pattern. Replaced the thermistor from t/s in the ff. Optest ok. ; used 1 W10902214 (THERMISTOR) from stock, Job Cmpltd
We serviced a
NED4655EW1 WHIRLPOOL
Model DRYER
Near Elyria, OH 44035
Paul H.
Job Details: 10/04/2017
Start button has broken, knob and switch, also thermal cut out is open, t/s but ordering since I have to come back for switch; ordrng 1 WP3392519 (fuse-thrml) and 1 WPW10420741 (switch-pts) and 1 WPW10453948 (knob),
We serviced a
FFBD2406NB9B FRIGIDAIRE
Model DISHWASHER
Near Cleveland Heights, OH 44106
Benjamin B.
Job Details: 10/04/2017
Ran unit on normal cycle ; Job Cmpltd
We serviced a
MDB7749AWB2 MAYTAG
Model DISHWASHER
Near North Ridgeville, OH 44039
Paul H.
Job Details: 10/04/2017
Replaced UI, ran service test, op test ok;
We serviced a
FFFH20F2QWA FRIGIDAIRE
Model REFRIGERATOR
Near Elyria, OH 44035
Paul H.
Job Details: 10/04/2017
Unable to troubleshoot further due to condition unit is in, advised customer to clean well before we can trouble shoot; Job Cmpltd
We serviced a
FFHS2611LW0 JENN-AIR
Model REFRIGERATOR
Near Brook Park, OH 44142
Benjamin B.
Job Details: 10/04/2017
Found unit having leak or restiction also compressor is known to have issues need evap and compressor cust going to talk with husband
We serviced a
MVWX655DW1 WHIRLPOOL
Model WASHER
Near Lorain, OH 44055
Paul H.
Job Details: 10/04/2017
Unit is not level, causing unit to get off balance, adjusted and tested, op test ok.; Job Cmpltd,
We serviced a
WRX735SDBM00 WHIRLPOOL
Model REFRIGERATOR
Near Lorain, OH 44053
Paul H.
Job Details: 10/04/2017
Evacuated system, replaced compressor and drier, pulled system to a 30" vacuum for 15 minutes, held, charged system with 5.25 oz of R-134A, pressure good, sealed system, op test ok.; Job Cmpltd,
We serviced a
KSRP25FNSS00 WHIRLPOOL
Model REFRIGERATOR
Near Parma, OH 44134
Dan H
Job Details: 10/04/2017
Customer complaint that unit is not cooling properly, fresh food section temperature at 51 degrees, freezer section temperature at 37 degrees, found evaporator fan not running, evaporator fan is recieving 120vac, unit needs new evaporator fan motor, customer does not want repair at this time; ordrng 1 WP2315549 (motor-evap 127.21)
We serviced a
JDS9860BDS JENNAIRE
Model RANGE
Near Amherst, OH 44001
Paul H.
Job Details: 10/04/2017
Replaced door gasket that customer had ordered, issue with downdraft not coming on, checked downdraft windings from main control, green connector, 1-3 and 1-4 both open, checked connector behind unit, not connected, corrected, tested down draft, op test ok
We serviced a
FGHS2631PF4A FRIGIDAIRE
Model REFRIGERATOR
Near Amherst, OH 44001
Paul H.
Job Details: 10/04/2017
Stated filter indication came on in 9 weeks, checked valve, valve is inline quarter turn, checked pressure at dispenser, good, no indication of poor water quality, I believe issue is meter related, there is no flow meter on the schematics or diagrams, main control has a faulty timimg circuit for indicator, further more, there are pads not functioning on UI, ordering both; ordrng 1 242058232 (user interface) and 1 5304497976 (board-main power),
We serviced a
KOSE500ESS01 KITCHENAID
Model RANGE
Near Brownhelm Township, OH 44001
Paul H.
Job Details: 10/04/2017
Found control fuse open, replaced from t/s, powered up and tested, op test ok.; used 1 WPW10545255 (FUSE-THRML) from stock, Job Cmpltd
We serviced a
MDB7749AWW2 MAYTAG
Model DISHWASHER
Near LaGrange, OH 44050
Paul H.
Job Details: 10/04/2017
UI non responsive, verified connections, ribbon cable appears fine, power to main control is good, needs UI,
We serviced a
NGD4655EW2 AMANA
Model DRYER
Near LaGrange, OH 44050
Paul H.
Job Details: 10/04/2017
Found roller warped, causing drum to travel back and forth, replaced rollers from t/s, tested, op test ok.; used 1 349241T (ROLLER KIT) from stock, Job Cmpltd,
We serviced a
MVWB850YW0 MAYTAG
Model WASHER
Near Amherst, OH 44001
Paul H.
Job Details: 10/04/2017
Ran diagnostics, no error codes, auto test proceeded normally, checked under unit, water is dripping down front of tub, this is from tub ring not sealing properly, also found indication of water running on inside front center of cabinet, have seen this before, is caused by valve log failing to regulate water pressure to dispensers, needs valve log and tub ring,
We serviced a
WTW5000DW1 WHIRLPOOL
Model LAUNDRY CENTER
Near Lorain, OH 44055
Paul H.
Job Details: 10/04/2017
Ran diagnostics, no errors, ran auto test, no hot water, checked supply, source good, valve is jammed, replaced from t/s, tested again, op test ok.; used 1 W11038711 (VALVE) from stock, Job Cmpltd,
We serviced a
WTW6600SW1 WHIRLPOOL
Model WASHER
Near Avon Lake, OH 44012
Paul H.
Job Details: 10/04/2017
Suspension has way too much play in it, causing loads to get off balance, quoted: suspension W10820048
We serviced a
RTW4516FW1 WHIRLPOOL
Model WASHER
Near Berea, OH 44017
Chad P.
Job Details: 10/04/2017
Found drain line on ground. Corrected. Op test ok. ; Job Cmpltd,
We serviced a
WFE770H0FZ WHIRLPOOL
Model RANGE
Near WILOUGHBY HLS, OH 44094
Benjamin B.
Job Details: 10/04/2017
Found error when bake or broil is selected oven probe at 1089 bake element at 18 broil at 23 error code is this function is unavailbe resets connects at board op test ng need main comtrol ; ordrng 1 W10871200 (cntrl-elec), schdld next appmnt for 10/11 WED
We serviced a
KDTE704DSS0 KITCHENAID
Model DISHWASHER
Near Kirtland, OH 44094
Benjamin B.
Job Details: 10/04/2017
Found drain going through floor then into trap with no airbrake spoke with fb cant go through floor unless standpipe is put behind unit and must have airbrake. Or use a y adapter and connect unit under sink. When i removed bottom kick plate to check unit for leaks cust told me to keep panel off see pics for drain install issue; Job Cmpltd
We serviced a
WFG715H0EH0 WHIRLPOOL
Model RANGE
Near Chester Township, OH 44026
Benjamin B.
Job Details: 10/04/2017
Customer states unit keeps heating even when oven is off. Preheated oven to 350 found unit temps at 360. Canceled oven burner shut off. Unit working as designed ; Job Cmpltd
We serviced a
KUCS03FTSS3 KITCHENAID
Model COMPACTOR
Near Broadview Heights, OH 44147
Dan H
Job Details: 10/04/2017
Installed new wire harness, op test good
We serviced a
CVEX4100B20 JENN-AIR
Model COOK TOP
Near Cleveland, OH 44106
Corina B
Job Details: 10/04/2017
Replaced the inf switch. Optest no gd. Checked the terminal block 1-3 240v 2-4 120v. Called FB had me check the switches for continuity, good. Pulled the wires from the left rear burner and found l2 wire is burnt. I dont have the correct wires on the truck. Will need a need harness. Called GS to order part, wire harness is not available. Brought jumper wire back for JR to make one, per GS.; schdld next appmnt for 10/11 WED
We serviced a
WB92238677 FRIGIDAIRE
Model FREEZER
Near Cleveland, OH 44120
Corina B
Job Details: 10/04/2017
Replaced the control. Brought core back for return. Optest ok. ; Job Cmpltd
We serviced a
EI24ID30QW0A ELECTROLUX
Model DISHWASHER
Near Aurora, OH 44202
Dan H
Job Details: 10/04/2017
Customer complaint that soap dispenser is not opening, found control not sending power, unit needs new control and dispenser; ordrng 1 117492630 (control assembly) and 1 A00130309 (dispenser), schdld next appmnt for 10/11 WED
We serviced a
JES8850CAB01 JENN-AIR
Model RANGE
Near Bedford Heights, OH 44146
Dan H
Job Details: 10/04/2017
Installed new cooktop, op test good
We serviced a
WRF540CWBB01 WHIRLPOOL
Model REFRIGERATOR
Near Mentor, OH 44060
Corina B
Job Details: 10/04/2017
Replaced the main board and the jazz board. The jazz board would be flashing PE and 000 would not program. Used old jazz board to have unit run. Will need to reorder the jazz board. Brought cores back for return. Called GS to order part. ; ordrng 1 WPW10677146 (cntrl-elec), schdld next appmnt for 10/11 WED
We serviced a
KRFF507ESS01 KITCHENAID
Model REFRIGERATOR
Near Munson Township, OH 44024
Dan H
Job Details: 10/04/2017
Installed new control, fresh food section evaporator fan, and freezer section evaporator fan, op test good ; Job Cmpltd
We serviced a
KOCE500ESS01 KITCHENAID
Model MICRO OVEN
Near Westlake, OH 44145
Paul H.
Job Details: 10/03/2017
CC is a couple of streaks in side door from moisture that occured when she was drying tomatoes, door panel is vented on sides to keep outer panel from heating up, explained it is normal on this unit for humidity to condensate in between panels when in use, should be less prevalent in lower humidity making operations, also concerned that with the oven venting to the bottom, the heat has loosened the glue holding a cabinet trim panel below the unit.; Job Cmpltd
We serviced a
WDT750SAHB0 WHIRLPOOL
Model DISHWASHER
Near North Madison, OH 44057
Benjamin B.
Job Details: 10/03/2017
Cust complaint unit making gridimg noise and dispesor not opening. Ran unit on normal cycle. Found water was never turned on when it was installed turned water on op test ok.; Job Cmpltd
We serviced a
JED8430ADB JENN-AIR
Model COOK TOP
Near Novelty, OH 44072
Dan H
Job Details: 10/03/2017
Installed new infinite switch, element was not needed, op test good ; Job Cmpltd
We serviced a
WRX988SIBM03 WHIRLPOOL
Model REFRIGERATOR
Near Mentor, OH 44060
Corina B
Job Details: 10/03/2017
CC that there is a delay in the lights coming on, lost cooling. The unit was unplugged for a few hrs and then plugged back in, working now. Leveled the ff door. Ff 40 fz 4. Ran diag, everything passed. Running as designed. ; Job Cmpltd
We serviced a
ADB1400AGS1 AMANA
Model DISHWASHER
Near Strongsville, OH 44149
Chad P.
Job Details: 10/03/2017
Found unit on with the start resume key flashing. This is a power failure indication. Tech touched cord to unit at outlet under sink and unit turned off and back on. Duplicated this several times. Outlet is failing. Tech advised to replaced the outlet and cord to unit as cord is very old. Unit op tests ok. ; Job Cmpltd
We serviced a
KSCS25INSS01 KITCHENAID
Model REFRIGERATOR
Near Cleveland, OH 44110
Corina B
Job Details: 10/03/2017
CC that the unit is not cooling. Fz 77 ff 78. Removed evap cover, no frost. Used a piercing valve from t/s -10 vacuum. added freon to the unit and there is a crack on the suction line, where the freon is leaking out. Will need a new compressor. Cust does not want to repair
We serviced a
ZISS360DMDS GE
Model REFRIGERATOR
Near Moreland Hills, OH 44022
Dan H
Job Details: 10/03/2017
Customer complaint of frost build up in freezer section, confirmed, found ice chute door not closing, found ice door solenoid not working, solenoid is receiving power, unit needs new ice door solenoid; ordrng 1 WR62X10055 (solenoid asm)
We serviced a
MGDB835DW3 WHIRLPOOL
Model DRYER
Near Bainbridge Township, OH 44023
Jeff M
Job Details: 10/03/2017
The thermal cut off is open. The unit needs a new fuse; ordrng 1 WP8573713 (CUT OFF FUSE),
We serviced a
MFX2676FRZ00 MAYTAG
Model REFRIGERATOR
Near Solon, OH 44139
Jeff M
Job Details: 10/03/2017
, Installed new part unit op tested good. Customer is also having an issue with the large lower shelf it will not sit on the pegs that hold the shelf in place. I called Whirlpool Tech line explain to them that the cabinet is wider so the shelf is not being supported properly or the front of the shelf since it's 33 inches wide at the top of the fridge it's 32 3/4 inches wide. Techline recommended to order a new shelf; ordrng 1 W10788104 (SELF),
We serviced a
WED92HEFC0 WHIRLPOOL
Model DRYER
Near Garfield Heights, OH 44125
Jeff M
Job Details: 10/03/2017
I found the unit will heat. But the vent was not hooked up. Unit op tested good ; Job Cmpltd,
We serviced a
NTC3500FW0 AMANA
Model WASHER
Near Cleveland, OH 44102
Jeff M
Job Details: 10/03/2017
The unit had a penni in the pump. Unit op tested good ; Job Cmpltd,
We serviced a
MVWC415EW1 WHIRLPOOL
Model WASHER
Near Seven Hills, OH 44131
Jeff M
Job Details: 10/03/2017
The unit had a lot of stuff under the unit. As far as any other issues I was unable to duplicate the issues; Job Cmpltd,
We serviced a
WRX988SIBM01 WHIRLPOOL
Model REFRIGERATOR
Near Walton Hills, OH 44146
Jeff M
Job Details: 10/03/2017
Customer left the fridge raider door open the fresh food evaporator had a lot of ice and frost buildup around the evaporator I steamed the machine unit test good; Job Cmpltd,
We serviced a
MFI2568AEQ MAYTAG
Model REFRIGERATOR
Near Solon, OH 44139
Jeff M
Job Details: 10/03/2017
I found the ice bin itself is jamming unit needs a new ice bin; ordrng 1 WPW1032409
We serviced a
DU1345XTVB4 WHIRLPOOL
Model DISHWASHER
Near Chagrin Falls, OH 44022
Jeff M
Job Details: 10/03/2017
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
WMH31017FS0 WHIRLPOOL
Model MICROWAVE
Near Strongsville, OH 44149
Chad P.
Job Details: 10/03/2017
Ran unit several times with load. Unit is heating ane tech was unable to duplicate any smoking or burning. Advised to use as normal. If issues return. Please contact wpl back for service. ; Job Cmpltd
We serviced a
WDF320PADS3 WHIRLPOOL
Model DISHWASHER
Near Strongsville, OH 44149
Chad P.
Job Details: 10/03/2017
Found heating element open. Has power. Needs replaced. ; ordrng 1 W11027055 (ELEMENT),
We serviced a
KDFE204ESS1 KITCHENAID
Model DISHWASHER
Near Concord Township, OH 44077
Benjamin B.
Job Details: 10/03/2017
Found water delivery tube off clips repaired op test ok. Installed bottom kick plate clip ; Job Cmpltd
We serviced a
LGHB2867PF3 FRIGIDAIRE
Model REFRIGERATOR
Near Painesville, OH 44077
Jeff M
Job Details: 10/03/2017
The unit is not making ice from either icemaker on the upper icemaker power supply wire to the DC fan was severed I splice the wire together. The lower icemaker is receiving water and getting power needs new icemaker and the new wiring harness for the upper icemaker; ordrng 1 242095804 (harness-wiring) and 1 5303918493 (freezer ice maker),
We serviced a
GTWN5450DOWW GE
Model WASHER
Near Mentor, OH 44060
Benjamin B.
Job Details: 10/03/2017
Found water valve sticking open need to order valve ; ordrng 1 WH13X22314 (valve triple water), schdld next appmnt for 10/11 WED
We serviced a
WRF736SDAM14 WHIRLPOOL
Model REFRIGERATOR
Near MENTOR ON THE, OH 44060
Benjamin B.
Job Details: 10/03/2017
This was exchanged for frost buildup in freezer found srvice pointer repaired liner to cabinet with silicone op test ok.; Job Cmpltd
We serviced a
WRF757SDEM01 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44111
Paul H.
Job Details: 10/03/2017
Unit has RC defrost issue, need to replace fan/harness assembly; ordrng 1 W11033168 (HARNESS/FAN)
We serviced a
KRSC503ESS00 KITCHENAID
Model REFRIGERATOR
Near Cleveland, OH 44126
Paul H.
Job Details: 10/03/2017
Took temps, RC 67F, FC 70F, checked for leaks, found leak highside off of compressor, put unit in test four to drive three-way valve to home, evacuated, repaired junction, pressure tested for leaks/restrictions, none, pulled unit to a 30" vacuum for 10 minutes, held, charged with 5.75 oz of R-134A, pressure good, unit cooling now, sealed system.; Job Cmpltd,
We serviced a
WRF532SMBM WHIRLPOOL
Model REFRIGERATOR
Near Mentor, OH 44060
Benjamin B.
Job Details: 10/03/2017
Cust complaint of unit making noise in fresh food area right door not closing on its own and condensation on mullion strip the humidity control is turned on found molex plug wired wrong from factory had to cut out molex plug and wire correctly at door leveled unit for door closing issue op test ok ; Job Cmpltd
We serviced a
WFG361LVD1 WHIRLPOOL
Model RANGE
Near Cleveland, OH 44120
Corina B
Job Details: 10/03/2017
Replaced the control. Brought control back for return. Heated oven to 350*. Turned on self clean. Optest ok. ; Job Cmpltd
We serviced a
MSD2957AEW MAYTAG
Model REFRIGERATOR
Near Chester Township, OH 44026
Corina B
Job Details: 10/03/2017
CC that every 2 days there is water coming out from the fz on the bottom. Found the drain hole is blocked with ice. Steamed the ice out with the steamer. Ran a wire threw the drain hole, clear. Optest ok. ; Job Cmpltd
We serviced a
KDTM354DSS4 KITCHENAID
Model DISHWASHER
Near Pepper Pike, OH 44124
Dan H
Job Details: 10/03/2017
Customer complaint that unit is not filling with water, started normal wash cycle, unit filled and started washing, cancelled and repeated with same results, unit is operating as designed ; Job Cmpltd
We serviced a
MDB9600AWQ WHIRLPOOL
Model DISHWASHER
Near Shaker Heights, OH 44120
Dan H
Job Details: 10/03/2017
Customer complaint that buttons are not working on user interface and unit is leaking, found display missing segments, found latch broken, confirmed buttons on user interface are not working, found unit leaking passed door seal, unit needs new user interface, latch and door seal; ordrng 1 6-917721 (panel-cntl) and 1 WP99002588 (seal- door) and 1 WPW10275768 (latch-door), schdld next appmnt for 10/12 THU
We serviced a
GI6SDRXXY07 WHIRLPOOL
Model REFRIGERATOR
Near Broadview Heights, OH 44147
Chad P.
Job Details: 10/03/2017
Unit cooling and defrosting correctly at this time. Found i.m. Heater failed. Replaced i.m. Found water disp stopping at random. No issues with paddle. Reset powr. Water now working corrctly. Op test ok. ; used 1 W10882923 (ICE MAKER ASSY) from stock, Job Cmpltd,
We serviced a
JDB3600AWP5 JENNAIRE
Model DISHWASHER
Near Broadview Heights, OH 44147
Chad P.
Job Details: 10/03/2017
Found dish warming key flashing rapidly. Reset power and ribbon cable. No change. Key is stuck. Unable to enter diagnostice. Needs control panel replaced. Cust will likely be replacing unit.
We serviced a
WMH76719CS5 WHIRLPOOL
Model MICROWAVE
Near North Royalton, OH 44133
Chad P.
Job Details: 10/03/2017
Ran unit with load and let cust operate unit. Cooking results were okay. Advised on run times and power settings. Op test ok. ; Job Cmpltd,
We serviced a
WRS588FIHZ00 WHIRLPOOL
Model REFRIGERATOR
Near North Royalton, OH 44133
Chad P.
Job Details: 10/03/2017
, Found disp dripping after calling for water. Disconnected quick connects under door. Purged line and reconnected. Tested disp several times. No dripping. Op test ok. ; Job Cmpltd,
We serviced a
WGE745C0FS00 WHIRLPOOL
Model RANGE
Near North Royalton, OH 44133
Chad P.
Job Details: 10/03/2017
Found when upper oven is preheating cabinet on inside of the oven makes a popping sounds. This is the inner liner expanding. This is not a seviceable part. It likely will resolve on its own. ; Job Cmpltd,
We serviced a
WTW5000DW1 WASHER
Model WHIRLPOOL
Near Garfield Heights, OH 44125
Chad P.
Job Details: 10/03/2017
Unit stored suds fault. Advised on soap usage. Ran calibration, test mode and loaded unit and ran. Advised sounds and operations are normal. Water level will vary. Advised on settings and operations. Op test ok. ; Job Cmpltd,
We serviced a
WTW5000DW1 WHIRLPOOL
Model WASHER
Near Painesville, OH 44077
Jeff M
Job Details: 10/03/2017
The unit is work properly customer was improperly loading the machine. Unit op tested good ; Job Cmpltd,
We serviced a
KFGD500ESS04 KITCHENAID
Model COOK TOP
Near Strongsville, OH 44149
Chad P.
Job Details: 10/03/2017
Found new panel deformed and did not come with bezels. Installed coop top. Center burner screw hole stripped when backing out screw. Needs burner, new panel and bezels. Job will be very quick. Cust only home on mondays. C.p. Scheduled for next monday. ; ordrng 1 W10711043 (PANEL, SS) and 1 W10814133 (BEZEL) and 1 WPW10333445 (BASE, BURNER)
We serviced a
KSDB900ESS0 KITCHENAID
Model RANGE
Near Independence, OH 44131
Chad P.
Job Details: 10/03/2017
No stored fualts for fan error. Fan is working. Found ten faults stored for interface disconnected. Connections check good. Needs interface assy replaced. Either morning or late as possible for return please. ; ordrng 1 W10911105 (CONTROL PANEL),
We serviced a
MSF25D2EAB00 MAYTAG
Model REFRIGERATOR
Near Parma, OH 44129
Chad P.
Job Details: 10/03/2017
Found mounting bracket for switch broke. Needs replaced. ; ordrng 1 WP2180226 (BRACKET)
We serviced a
MDB4409PAB0 MAYTAG
Model DISHWASHER
Near Brook Park, OH 44142
Chad P.
Job Details: 10/03/2017
Adjusted seal. Ran unit still leaking. Attempted to level several times. Unable to do so. Tech advised to have unit correctly installed and if unit is still leaking please call us back. ;
We serviced a
MDB4409PAB0 MAYTAG
Model DISHWASHER
Near Brook Park, OH 44142
Chad P.
Job Details: 10/03/2017
MDB4409PAB0
We serviced a
KFIS29PBMS00 KITCHENAID
Model REFRIGERATOR
Near North Olmsted, OH 44070
Chad P.
Job Details: 10/03/2017
Installed evap and drier. Charged unit. Op test ok. Advised to allow 25 hrs for normal cooling to resume. ; Job Cmpltd,
We serviced a
MHW6000AW0 WHIRLPOOL
Model WASHER
Near North Olmsted, OH 44070
Brian B
Job Details: 10/03/2017
Found top of disp lifted and difficult to remove ap ot allowing cust to clean it. Removed and cleared drain ports. Also, drain holes in boot blocked up between boot and front tub. Cleaned boot drain holes. Op test ok. ; Job Cmpltd,
We serviced a
MVWC565FW0 MAYTAG
Model WASHER
Near North Ridgeville, OH 44039
Chad P.
Job Details: 10/03/2017
Found latch assy failed. Unable to lock. Replaced. Op test ok.
We serviced a
PFSS6PKXGSS GE
Model REFRIGERATOR
Near North Ridgeville, OH 44039
Chad P.
Job Details: 10/03/2017
Removed evap cover and defrosted. Installed damper and evap cover assy. Advised to allow 24 hrs for normal cooling to resume. ; Job Cmpltd
We serviced a
FGID2466QF5A FRIGIDAIRE
Model DISHWASHER
Near Broadview Heights, OH 44147
Chad P.
Job Details: 10/03/2017
Arrived to find unit is a frigidaire and not wpl. Advised cust to contact lowes back to get a authorized servicer. ; Job Cmpltd,
We serviced a
NTW4516FW1 AMANA
Model WASHER
Near Orwell, OH 44076
Jeff M
Job Details: 10/03/2017
The unit leaking gear oil needs a trans; ordrng 1 W11035749 (GEAR CASE)
We serviced a
W1560 MH53520CS7 WHIRLPOOL
Model MICROWAVE
Near Parma, OH 44134
Chad P.
Job Details: 10/03/2017
Fiund the filament in the buld failed. When screwed in all the way the filament becomes detatched and when it is unscrewed slightly the filament makes contact. Housing checks good. Ordered buld for cust. He can install, we do not need to return. ; ordrng 1 8206232A (lamp 40 watt), saved tckt
We serviced a
GTWN2800D1WW GE
Model WASHER
Near Jefferson, OH 44047
Jeff M
Job Details: 10/03/2017
The units motor code light is flashing 6x locked rotor on the mode shifter. And the suspension is weak needs new mode shifter and suspension; ordrng 4 WH16X10159 (rod & spring asm)s and 1 WH38X10019 (shaft and tube asm)
We serviced a
MVWX655DW1 MAYTAG
Model WASHER
Near Rocky River, OH 44116
Paul H.
Job Details: 10/03/2017
Ran diagnostics, long fill, lid lock, cleared, ran manual spin and agitate tests, op test ok.; Job Cmpltd,
We serviced a
GFSL2KEYCLS GE
Model REFRIGERATOR
Near Mentor, OH 44060
Benjamin B.
Job Details: 10/03/2017
Installed fan motor op test ok
We serviced a
WFW8740DW0 WHIRLPOOL
Model WASHER
Near North Olmsted, OH 44070
Paul H.
Job Details: 10/03/2017
Was able to bserve bottom of unit while leaking, tub has a large crack in it, took a picture, have auth for two techs, please ensure two are here for return visit; ordrng 1 WPW10409997 (tub-outer)
We serviced a
KRMF706ESS01 KITCHENAID
Model REFRIGERATOR
Near Kirtland, OH 44094
Corina B
Job Details: 10/03/2017
CC that the ice maker has ice build up. Will need the adapter, seals silicone and the gum sealer. ordrng 1 505587 (sealr-puty) and 1 W10841140 (adhesive) and 1 W11126056 (ADAPTER) and 1 WPW10280988 (gasket) and 1 WPW10320706 (gasket), schdld next appmnt for 10/10 TUE
We serviced a
MMV4205DW4 MAYTAG
Model MICROWAVE
Near Cleveland Heights, OH 44118
Dan H
Job Details: 10/03/2017
Customer complaint of open/close door error code, confirmed, unit needs new switches and cams, installed switches and cams, op test good ; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock, Job Cmpltd
We serviced a
KRFC300ESS00 KITCHENAID
Model REFRIGERATOR
Near Lyndhurst, OH 44124
Dan H
Job Details: 10/03/2017
Customer complaint that unit is freezing food in fresh food section and im bail arm fell off, fresh food section temperature at 49 degrees set to 45 degrees, air damper is working, advised customer on product placement, unable to reinstall bail arm, ice maker bail arm mount is broken, unit needs new ice maker, installed new ice maker, op test good ; used 1 W10884390 (ICE MAKER ASSY) from stock, Job Cmpltd
We serviced a
WHIRLPOOL WASHER
Model GVW9959
Near Aurora, OH 44202
Robert A.
Job Details: 10/03/2017
Found no response from ui, machine control recieving 120vac, no power at mcu, fuse open on mcu, needs control bds; ordrng 1 661640 (MAC CONTROL NLA) and 1 661646 (MCU NLA), schdld next appmnt for 10/10 TUE 8-11,
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHS2611LBNA
Near Garfield Heights, OH 44105
Brian B
Job Details: 10/03/2017
Replaced icemaker. Cycled and filled. Optest ok.; Job Cmpltd,
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Streetsboro, OH 44241
Robert A.
Job Details: 10/03/2017
Cc padle sticking, adjusted tention spring, switch working correct, tested water, valve chatter, needs pressure regulator, also auger motor locking up just humming; ordrng 1 W10786952 (REGULATOR) and 1 W10822606 (AUGER MOTOR), SCHD FOR THE 10TH
We serviced a
MDB8959SFZ4 MAYTAG
Model DISHWASHER
Near Jefferson, OH 44047
Jeff M
Job Details: 10/03/2017
Installed new part unit op tested good ; Job Cmpltd,