Service History 1206 - Fred's Appliance

We serviced a

JENN-AIR COOKTOP ELE

Model JGD8345ADB22

Near Cleveland, OH 44106

Eric M.

Job Details: 03/30/2017

Comp that the rr burner will not ignite or spark, the rest of the burners work fine. Plugged into properly polarized receptacle. Swapped lh and rh modules, rr and rf work, lf works, lr not. Found igniting to burner tube, adjusted the connector, optest good., Job Cmpltd,

We serviced a

MAYTAG DRYER ELE

Model MEDC300BW0

Near Cleveland, OH 44108

Eric M.

Job Details: 03/30/2017

Comp takes too long to dry clothes. Plastic and foil vents attached (see pics), advised cust of clogging and fire hazard associated with these types of vents and recommended replacing them with a semi-rigid or sold metal vent. Cust had load drying upon arrival, good heat on clothes. The vent is thoroughly clogged, cust needs to replace the vent. This is not an issue with the dryer, the dryer is operating just as it was designed to operate, the poor venting and improper vent hoses are the issue. Gave cust number to dryer vent wizard., Job Cmpltd,

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH31017FS0

Near Mentor, OH 44060

Eric M.

Job Details: 03/30/2017

Comp that the surface bulb burned out, she replaced it, not it will not turn on. Found triac 7104 on control no longer sending pwr to socket, and the socket is black fm being left on all of the time. Needs socket and control board replaced. Control board not showing available., ordrng 1 W10892389 (CONTROL BOARD) and 1 WPW10210878 (HOLDER - HOOD LAMP), schdld next appmnt for 4/6 THU !

We serviced a

HOTPOINT WASHER

Model HTWP1400F2WW

Near Cleveland, OH 44120

Jeff M

Job Details: 03/30/2017

The belt fell off the washer pulley I can visually see the tub seal leaking water needs a new mode shifter belt split ring and nut, ordrng 1 WH01X10302 (belt - 6 rib) and 1 WH02X10265 (ring split.) and 1 WH2X1193 (NUT) and 1 WH38X10019 (shaft and tube asm)

We serviced a

GE RANGE

Model ZDP366NP3SS

Near Beachwood, OH 44122

Jeff M

Job Details: 03/30/2017

There's a lot of smoke damage inside the oven most likely a bake element unfortunately I'm not sure how to get to the bake element or where the wires are the schematic shows the bake ele comes out the front but it looks like there are bake prongs in the rear when you take the back off and the mid prongs r open I spoke with Greg a senior tech is to return to read diagnosed the machine

We serviced a

WHIRLPOOL REFRIGERATOR

Model GSS30C6EYY03

Near Shaker Heights, OH 44122

Jeff M

Job Details: 03/30/2017

Icemakers not working manually works needs a new icemaker cannot locate the icemaker in my truck needs to be ordered, ordrng 1 WPW10251076 (ICE MAKE), used 1 WPW10251076 (ICE MAKER ASSY)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS322FDAB00

Near Solon, OH 44139

Jeff M

Job Details: 03/30/2017

Filter will not come out of the housing needs a new filter housing. Customer will call with the return appointment, ordrng 1 W10862460 (FILTER HOUSING )

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF989SDAH02

Near Cleveland, OH 44109

Chad P.

Job Details: 03/30/2017

Found heater kit was never installed. Also following service pointer for new control. Needs heater kit and control kit installed. Cp only to make sure all parts are infact installed. , ordrng 1 W10619962 (heater KIT) and 1 W10861900 (CONTROL KIT),

We serviced a

WHIRLPOOL MICROWAVE

Model WMH73521CS4

Near Strongsville, OH 44149

Chad P.

Job Details: 03/30/2017

Found unit doa. Found interlocks failing and fuse on filter board open. Needs harness assy and fuse replaced. T.s. Previously used. , ordrng 1 W10138793 (fuse) and 1 W10450407 (harns-wire),

We serviced a

WHIRLPOOL DRYER

Model WED9600TA0

Near Lyndhurst, OH 44124

Jeff M

Job Details: 03/30/2017

Installed new part unit op tested good , Job Cmpltd

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FBS00

Near Cleveland, OH 44112

Jeff M

Job Details: 03/30/2017

Customer is using too much ice faster than with the icemaker can't produce. Unit tested fine, Job Cmpltd,

Near Cleveland Heights, OH 44118

Jeff M

Job Details: 03/30/2017

MAYTAG WASHER Customer is having an issue with her washing machine smelling. I told her to clean the washer with a fresh and leave the door open between washes I told you the smell is strictly cosmetic it will not damage the machine unit tested good,

We serviced a

MAYTAG MICRO OVEN

Model MMV5219DS1

Near WARRENSVL HTS, OH 44122

Jeff M

Job Details: 03/30/2017

The unit would say open close door I just ajusted the switches unit tested good, Job Cmpltd,

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SMBM00

Near Maple Heights, OH 44137

Jeff M

Job Details: 03/30/2017

Installed new part unit op tested good , Job Cmpltd

We serviced a

WHIRLPOOL DRYER

Model MEDX655DW1

Near Euclid, OH 44123

Chad P.

Job Details: 03/30/2017

Found start button fell out of place. Corrected. Op test ok. , Job Cmpltd

We serviced a

WHIRLPOOL WASHER

Model WTW4915EW

Near Parma, OH 44134

Chad P.

Job Details: 03/30/2017

Found unit leaking from the hot water hose. Tightened connection. Ran sevice test mode. Op test ok. , Job Cmpltd

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW1

Near Broadview Heights, OH 44147

Chad P.

Job Details: 03/30/2017

Found latch assy failed in the closed position. Replaced latch assy. Calibrated and ran servise test mode. Op test ok. , used 1 W10838613 (LATCH) from stock, Job Cmpltd,

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325FDAM04

Near North Royalton, OH 44133

Chad P.

Job Details: 03/30/2017

Corrected filter cover. Op test ok. , Job Cmpltd

We serviced a

KITCHENAID DISHWASHER

Model KUDS30IXSS7

Near Broadview Heights, OH 44147

Chad P.

Job Details: 03/30/2017

Installed console and control. Op test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model GX5FHDXVY09

Near Middleburg Heights, OH 44130

Chad P.

Job Details: 03/30/2017

Found ice maker stuck in harvest cycle. Replaced and cycled ice maker. Op test ok. , used 1 W10884390 (ICE MAKER ASSY)

We serviced a

WHIRLPOOL DRYER

Model WGD4815EW2

Near MIDDLEBRG HTS, OH 44130

Chad P.

Job Details: 03/30/2017

Installed clip, rollers and drum. Op test ok. , Job Cmpltd,

We serviced a

KITCHENAID DISHWASHER

Model KDFE104DBL2

Near Brook Park, OH 44142

Chad P.

Job Details: 03/30/2017

Found disp lid seal came out of place. Replaced seal, op test ok. , used 1 W10861000 (DISPENSER-DISHWASHER) from stock, Job Cmpltd

We serviced a

KITCHENAID COOK TOP

Model KECD807XBL01

Near Rocky River, OH 44116

Brian B

Job Details: 03/30/2017

Put grommets in the glass. Optest ok, Job Cmpltd

We serviced a

WHIRLPOOL MICROWAVE

Model WMH32519FS0

Near North Olmsted, OH 44070

Brian B

Job Details: 03/30/2017

Replaced wire harness. Optest ok., Job Cmpltd,

We serviced a

GE REFRIGERATOR

Model GSS20IEMBWW

Near Olmsted Falls, OH 44138

Brian B

Job Details: 03/30/2017

Replaced i/m.. cycled and filled. Optest ok.., used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325FDAM04

Near North Ridgeville, OH 44039

Brian B

Job Details: 03/30/2017

Verified pop, sent pic. CC that the i/m is making to small of ice cubes. Removed the ice bin. Advised the cust that the ice cubes are the correct size. Optest ok., Job Cmpltd,

We serviced a

GE WASHER

Model WCVH6260HWW

Near Avon, OH 44011

Brian B

Job Details: 03/30/2017

CC that water leaks from front sometimes. Cleaned door where it seals on bellow.Ran test cycle. Could not duplicate any leaks. Optest ok., Job Cmpltd,

We serviced a

WHIRLPOOL WASHER

Model WTW6400SW2

Near Westlake, OH 44145

Brian B

Job Details: 03/30/2017

CC that the unit is not spinning the clothes out. Ran a drain and spin, found the bearing are worn.Needs the shaft and bearing. Also, supension rods are weak. Will also need new rods. Will give est. cust does not want to repair.

We serviced a

WHIRLPOOL WALL OVEN

Model RBD276PDB6

Near Westlake, OH 44145

Brian B

Job Details: 03/30/2017

CC that the unit is dead. Found the child lock was on. Removed the child lock. Unit still not working. Removed the front panel, checked the voltage into control 240 volts. Reset the main breaker. Turned unit on, top and bottom oven is heating. Optest ok

We serviced a

WHIRLPOOL WASHER

Model WTW7000DW0

Near Newburgh Heights, OH 44105

Dan H

Job Details: 03/30/2017

Customer complaint that unit gets unbalanced, rain diagnostics, no error codes found, found unit unlevel, leveled unit ran drain and spin cycle, unit completed cycle, unit is operating as designed, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent , Job Cmpltd,

We serviced a

FRIGIDAIRE REFRIGERATOR

Model GLHS268ZDS7

Near Westlake, OH 44145

Brian B

Job Details: 03/30/2017

CC that i/m stopoed making ice. When tech arrived, container was half full and unit was making ice. Removed and inspected i/m. Shut off arm checks ok. No stuck cubes. Reinstalled and started a cycle. I/m cycled and filled. Could not find anything wrong with unit. Optest ok.,

We serviced a

ROPER WASHER

Model RTW4516FW1

Near Edgewood, OH 44004

Arthur V

Job Details: 03/30/2017

Replaced main CCU. Op test good. , Job Cmpltd,

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017FS0

Near Lakewood, OH 44107

Brian B

Job Details: 03/30/2017

Customer still having same issue. Cust said she called elec company and they said voltage was good coming into house. Checked standing voltage. 119v.. plugged unit into watt meter. Voltage fluctuates from 99 to 110 when running. Per tech sheet. Voltage cannot drop below 108v. Called whirl TL, Mark, 7718675753. He said voltage must be stable and constant. Showed customer on meter the dropping voltage and advised that she will need a qualified elec to repair elec and that voltage must be checked under load. , Job Cmpltd,

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH31017FS0

Near Mentor, OH 44060

Eric M.

Job Details: 03/30/2017

We serviced a

WHIRLPOOL ICE MAKER

Model GI1500XHW6

Near South Russell, OH 44022

Robert A.

Job Details: 03/30/2017

Installed pump harness, started unit, pump running, op test ok, Job Cmpltd,

We serviced a

WHIRLPOOL DRYER

Model WED5000DW2

Near Wellington, OH 44090

Paul H.

Job Details: 03/30/2017

Replaced timer, observed timer motor advancing, op test ok., Job Cmpltd,

Near Wellington, OH 44090

Paul H.

Job Details: 03/30/2017

WHIRLPOOL

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SMBM00

Near Lorain, OH 44053

Paul H.

Job Details: 03/30/2017

Replaced gasket, confirmed a good seal. Op test ok., Job Cmpltd,

We serviced a

KITCHENAID MICROWAVE

Model KMHS120ESS0

Near Avon Lake, OH 44012

Paul H.

Job Details: 03/30/2017

Replaced interlocks, tested by heating a mug of water for a minute, heated fine, op test ok., Job Cmpltd

We serviced a

MAYTAG WASHER

Model MVWB835DW1

Near North Ridgeville, OH 44035

Paul H.

Job Details: 03/30/2017

Ran diagnostics, f0e5 off balance load, cleared, ran test cycle, tested fine, ran a rinse and spin with 6 large towels, proper water extraction, discussed loading with customer, op test ok., Job Cmpltd

We serviced a

MAYTAG DRYER

Model MEDC300BW0

Near Elyria, OH 44035

Paul H.

Job Details: 03/30/2017

Replaced harness, problem persists, disconnected buzzer and attempted, door now stops unit regardless of signal switch position, however, FB had me troubleshoot motor, motor had no continuity 4-5, replaced motor from t/s, tested, buzzer works and door switch stops unit no matter the signal setting., used 1 279827 (MOTOR) from stock

We serviced a

WHIRLPOOL WASHER

Model WFW8540FW1

Near Amherst, OH 44001

Paul H.

Job Details: 03/30/2017

CC clothes wet at end of cycle, unit is outside of range for pointer W10913408, but this is exactly the symptom, discussed loading and detergent use, not an issue, confirmed that unit is detecting unbalanced load by an abrupt stop to test cycle, basket moves freely, ordering ACU, ordrng 1 W11051517 (CNTRL-ELEC),

We serviced a

WHIRLPOOL WASHER

Model WTW8040DW1

Near Lorain, OH 44053

Paul H.

Job Details: 03/30/2017

For noise concerns, unit is low in a ribbed pan, raised, for chime speaker is not functioning, ordering console, ordrng 1 W10858298 (console

We serviced a

FRIGIDAIRE DISHWASHER

Model FGHD2465NF2A

Near Lorain, OH 44052

Paul H.

Job Details: 03/30/2017

Measured heater circuit from board, open, measured at heater, about 20 ohms, hi-limit is open, need to replace, ordrng 1 154642901 (thermostat),

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFW00

Near Grafton, OH 44044

Paul H.

Job Details: 03/30/2017

RC door gasket has a slight sag in the middle, is sealing properly, can order gasket, could be door causing issue, could order both and have same thing occur, spoke with GS, see if gasket comes out easily, also concerned about chips in both doors finishes, ordering both RC and FC doors, ordrng 1 LW10852088 (FC DOOR) and 1 LW10852095 (RC DOOR)

We serviced a

WHIRLPOOL RANGE

Model WFE520S0FS0

Near Concord Township, OH 44077

Dan H

Job Details: 03/30/2017

Installed new element, op test good , Job Cmpltd,

We serviced a

WHIRLPOOL RANGE

Model WFG770HOFZ0

Near Kingsville, OH 44048

Arthur V

Job Details: 03/30/2017

Customer concerened about temp in oven -- had customer preheat oven before arrival. Baked store bought cookies per package directions. Temp upon arrival at 344---- cooked cookies came out golden brown after 17 min on a light baking sheet. See pics unit working and temps are good. , Job Cmpltd,

We serviced a

KITCHENAID DISHWASHER

Model KDTE204DSS1

Near Mentor, OH 44060

Eric M.

Job Details: 03/30/2017

Comp the the lh adjuster positioner broke and missing the lh kick pnl fastener. Ran thru svc test, no faults, no abnormal sounds, wash pump and drain pump sound completely normal, nothing wrong with either pump. Needs fastener and positioner replaced., ordrng 1 WPW10195840 (POSITIONER) and 1 WPW10503548 (FASTENER), schdld next appmnt for 4/4 TUE !,

We serviced a

WHIRLPOOL MICRO OVEN

Model WMH31017AW4

Near South Euclid, OH 44121

Dan H

Job Details: 03/29/2017

Customer complaint that unit will not start, put a glass of water in for 1 minute, unit did not start, interior light did not shut off, unit flashed door open error, unit needs new door cams and switches, installed new door cams and switches, interior light went off, started unit for 1 minute, unit started then immediately shut off, unit is only pulling 0.8 amps then shutting down indicating issue is on low voltage side, found cavity thermostat open, jumped out, same results, control is receiving 120vac, unit needs new control and cavity thermostat, ordrng 1 W10269232 (thermostat) and 1 W10810046 (CNTRL), used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock, schdld next appmnt for 4/4 TUE 12-5,

We serviced a

JENN-AIR RANGE

Model JES9860AAB

Near Mentor, OH 44060

Eric M.

Job Details: 03/29/2017

Comp when baking, the broiler was on and would not shut off, displayed an f1-1 (Oven temperature above 650° F (343° C) in bake mode) error code, they had to shut the ckt bkr off. Had cust turn bkr on. Put into svc test iaw tech sheet, have the following faults present: f1-1 and f1-h (eeprom error). Measured resistance of the temp sensor, open. Going to need the temp sensor and erc replaced. Quoted $148 labor. Repair declined, going to talk it over with spouse, estimate only., Cllctd $96.25 Check # 1870, Job Cmpltd,

We serviced a

MAYTAG WASHER

Model MVWC565FW0

Near Conneaut, OH 44030

Arthur V

Job Details: 03/29/2017

Cust concernerd with operating noises. Ran diag no errors. Ran test cycle unit making noise in agitate. Found pulley rubbing on shield. Replaced with truck stock. Op test good , used 1 WPW10427633 (SHIELD) from stock, Job Cmpltd,

We serviced a

WHIRLPOOL MICRO OVEN

Model WMH31017AW4

Near South Euclid, OH 44121

Dan H

Job Details: 03/29/2017

We serviced a

WHIRLPOOL MICROWAVE

Model MMV4205DW

Near Mentor, OH 44060

Eric M.

Job Details: 03/29/2017

Cust showed pop. Comp occasionally displays close door when trying to start, but appears to be working fine right now. Int svc test iaw tech sheet, all passed. Installed new upper and lower cam assys, optest good., used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock, Job Cmpltd,

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325FDAM01

Near Garfield Heights, OH 44105

Dan H

Job Details: 03/29/2017

Installed new user interface, op test good , Job Cmpltd,

Near Cleveland, OH 44111

Dan H

Job Details: 03/29/2017

Customer complaint that unit goes off balance and then restarts wash cycle, ran diagnostics no error codes found, unit started automatic test cycle, unit completed test cycle, heard grinding noise coming from bearings, found grease and water leaking

We serviced a

WHIRLPOOL DRYER

Model MED5801TW0

Near Willoughby, OH 44094

Eric M.

Job Details: 03/29/2017

Comp when using the sensor dry cycle, energy preferred, the timer never moves and she has to shut it off manually. Started the cycle that the cust says she is having the issue with, can hear the timer running, but it is somewhat loud, is getting heat inside of drum, timer not advancing, set to timed dry, timer not advancing, have faulty timer, needs timer replaced., ordrng 1 WP8566184 (TIMER), schdld next appmnt for 4/4 TUE !,

We serviced a

KITCHENAID RANGE

Model KSDB900ESS0

Near Kirtland, OH 44094

Eric M.

Job Details: 03/29/2017

Replaced cooling fan, ran thru svc test iaw tech sheet, all tests passed, set oven to broil, broiler working fine. Set to bake @ 350, temp display rising rapidly, actived to set temp in approx 9 minutes, optest good., used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Cllctd

We serviced a

MAYTAG WASHER

Model MHW6000XW2

Near Chardon, OH 44024

Robert A.

Job Details: 03/29/2017

Found bellow torn, retainer missing, ran diognastics no water detected, valves good, watched cycle, good, needs bellow, retainer and pump cleaned, ordrng 1 WPW10237503 (BELLOW RETAINER18.53) and 1 WPW10474367 (BELLOW139.27), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Cllctd $422.45 CC Ref # 674926786, schdld next appmnt for 4/4 TUE !

We serviced a

WHIRLPOOL WASHER

Model A110

Near Chardon Township, OH 44024

Robert A.

Job Details: 03/29/2017

Installed switch asm, op test ok, used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,

We serviced a

WHIRLPOOL DISHWASHER

Model WDF530PLYW3

Near Mantua Township, OH 44255

Robert A.

Job Details: 03/29/2017

Ran diagnostics, found wash motor not running, but receiving power, reset connection, ng, needs sump asm Cust to let us know, ordrng 1 WPW10482480 (SUMP ASM152.87), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,

We serviced a

WHIRLPOOL REFRIGERATOR

Model WSF26C3EXY01

Near Andover, OH 44003

Arthur V

Job Details: 03/29/2017

Replaced auger motor. Op test good , Job Cmpltd,

We serviced a

MAYTAG WASHER

Model MHW5500FC0

Near Jefferson, OH 44047

Arthur V

Job Details: 03/29/2017

Used sd web for purchase date. Customer complaint unit not spinning clothes dry. They are too wet at end of cycle. Ran diag. No errors. Ran quick test diagnostics no errors. Unit did everything on the test and completed it without failing------asked customer for towels or clothes i could do a test with and at this time cust did not have any----could not duplicate issue. Unit working as designed. ----, Job Cmpltd,

We serviced a

GE WASHER

Model GTWP2250DWW

Near Ashtabula, OH 44004

Arthur V

Job Details: 03/29/2017

Replaced control. Unit filled ajgatated ,drained and spun out. Op test good. , Job Cmpltd,

We serviced a

WHIRLPOOL RANGE

Model WFE5150ES0

Near Edgewood, OH 44004

Arthur V

Job Details: 03/29/2017

Connected power cord. Cycled unit on bake. Unit reached 350 deg. All burners working. Broil also working. Problem must have been cust wiring. Unit op test good. No issues. , Job Cmpltd,

We serviced a

MAYTAG WASHER

Model MVWX655DW0

Near Lyndhurst, OH 44124

Eric M.

Job Details: 03/29/2017

Comp of grinding sound. Put into svc test, manual spin test, making loud ticking sound, removed the belt, spun the motor pulley, sound coming fm the motor, needs motor replaced, motor covered by 2nd - 10th yr warranty, cust responsible for service call and labor, , ordrng 1 WPW10006487 (MOTOR (Covered by 2nd - 10th yr warranty)),, schdld next appmnt for 4/3 MON !,

We serviced a

WHIRLPOOL LYNDHURST

Model WRS325FDAM04

Near Lyndhurst, OH 44124

Eric M.

Job Details: 03/29/2017

Replaced ice maker. Advised cust not to use ice maker until the lw water pressure issue is resolved to prevent the ice maker fm breaking again due to small cubes., Job Cmpltd,

We serviced a

WHIRLPOOL DISHWASHER

Model KUDC10IXWH7

Near Beachwood, OH 44122

Eric M.

Job Details: 03/29/2017

Comp control lock would not turn off, turns on when brushed up aganst it. Iaw wpsp W10536944, replace user interface due to over sensitivity of current ui. Dispenser door warped, needs dispenser replaced. Init svc test iaw tech sheet, following faults present: 3-3 (thermistor/owi failed calibration); 6-6 (cool water); 10-1 (dispenser - electrical problem), cleared. No upper loop in drain hose, corrected. Hot water temp: 109 (see pic), advised cust manufacturer requires a minimum of 120 degrees of water in order for dw to properly dissolve detergent and clean the dishes, need the hot water tank temp turned up, recommended turn up to 125 degrees and run hot water in sink prior to starting cycle. Ran auto test, upon completion of test, fault 6-6 (cool water) present. Cust not using rinse aid, recommended use of a rinse aid iaw manufacturer's use & care manual., ordrng 1 WPW10304408 (DISPENSER) and 1 WPW10500177 (CONSOLE), schdld next appmnt for 4/3 MON

We serviced a

AMANA WASHER

Model NTW4755EW0

Near Charlestown Township, OH 44266

Robert A.

Job Details: 03/29/2017

Found adj loose, removed, checked, reinstalled, ran recall, good, op test ok, Job Cmpltd,

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHS2611LWF

Near Atwater, OH 44201

Robert A.

Job Details: 03/29/2017

Installed ff gasket, op test ok, Job Cmpltd,

We serviced a

AMANA REFRIGERATOR

Model AFI2539ERM02

Near MIDDLEBRG HTS, OH 44130

Dan H

Job Details: 03/29/2017

Customer complaint that unit is not cooling, fresh food section temperature at 63 degrees, freezer section temperature at 65 degrees, evaporator fan is running, no frost pattern on evaporator, condenser fan is running, compressor is not running, compressor start device is receiving 120vac, applied 120vac to compressor with jump box, compressor did not start, unit needs new compressor , ordrng 1 W10507884 (compressor), schdld next appmnt for 4/3 MON ! [***],

We serviced a

GE WASHER

Model WCSR4170G3WW

Near Rocky River, OH 44116

Dan H

Job Details: 03/29/2017

Customer complaint that timer knob is not working, found timer mounts on console broken causing timer to be loose and unable to select cycle, timer is working on all cycles, unit needs new console, also noticed customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube , ordrng 1 WH42X10652 (backsplash asm), schdld next appmnt for 4/3 MON !,

We serviced a

WHIRLPOOL WASHER

Model WTW6800WW1

Near Avon, OH 44011

Paul H.

Job Details: 03/29/2017

Ran diagnostics test, made minor adjustments to unit, started a cycle, sounds as hub is grinding in agitate, rotor is rubbing pan, raised unit.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFFH17F4QW0

Near Lorain, OH 44052

Paul H.

Job Details: 03/29/2017

Replaced cold control, turned unit on, fired right up, waited a couple of minutes to verify temp drop, op test ok., Job Cmpltd,

We serviced a

WHIRLPOOL WASHER

Model WFW72HEDW0

Near Cleveland, OH 44107

Dan H

Job Details: 03/29/2017

Customer complaint that unit is not starting just flashing f5e2, ran diagnostics found f5e2( door lock error) and f5e4(door not opened between cycles) error codes, started automatic test cycle, door did not lock, cycle did not start, found door lock open, unit needs new door lock per tech sheet, also noticed customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube , ordrng 1 WPW10443885 (LOCK97.72), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 4/3 MON !,

We serviced a

WHIRLPOOL DISHWASHER

Model WDF120PAFS0

Near Westlake, OH 44145

Paul H.

Job Details: 03/29/2017

Checked level of unit, slightly off, adjusted, ran unit, no leaks., Job Cmpltd,

We serviced a

KITCHENAID RANGE

Model KSGG700ESS0

Near Fairview Park, OH 44126

Paul H.

Job Details: 03/29/2017

CC that aqualift is not getting hot, ran an aqualift cycle, confirmed aqualift is functioning as designed, explained to customer., Job Cmpltd

We serviced a

KITCHENAID DISHWASHER

Model KUDS30IXSS4

Near North Olmsted, OH 44070

Paul H.

Job Details: 03/29/2017

Wash motor not functioning properly, sounds damaged, quoted sump and motor WPW10780877

We serviced a

WHIRLPOOL REFRIGERATOR

Model GZ25FSRXYY6

Near Atwater, OH 44201

Robert A.

Job Details: 03/29/2017

Found evap drain clogged/frozen, cleared, replaced drain, op test ok, used 1 W10619951 (TUBE-DRAIN) from stock, Job Cmpltd,

We serviced a

WHIRLPOOL MICRO OVEN

Model WMH53520CS6

Near Columbia Township, OH 44028

Paul H.

Job Details: 03/29/2017

Replaced interlocks, tested by heating a mug of water, op test ok., Job Cmpltd

We serviced a

WHIRLPOOL DRYER

Model WED49STBW1

Near Highland Heights, OH 44143

Jeff M

Job Details: 03/29/2017

Terminal block was damaged see pictures installed new terminal block from truck stock unit tested good,

We serviced a

WHIRLPOOL DRYER

Model WED7300DW0

Near Cleveland Heights, OH 44118

Jeff M

Job Details: 03/29/2017

Found about five pencils inside the fan power assembly removal pencils unit tested good, Job Cmpltd

We serviced a

WHIRLPOOL WASHER

Model MVWC360AW0

Near Cleveland, OH 44106

Jeff M

Job Details: 03/29/2017

Took the actuator off the cam would not shift I took the camshaft are apart found a lot of gunk cleaned at the camp shift now slide easily unit tested good, Job Cmpltd,

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BW

Near Cleveland Heights, OH 44106

Jeff M

Job Details: 03/29/2017

Installed new part unit op tested good , Job Cmpltd,

We serviced a

MAYTAG WASHER

Model MVWB835DW1

Near Lyndhurst, OH 44124

Jeff M

Job Details: 03/29/2017

The unit hd a off balanced and overload code I clear the codes recalibrated the control explain the customer how to properly load the machine unit tested good, Job Cmpltd,

We serviced a

WHIRLPOOL DRYER

Model WGD4815EW

Near Cleveland, OH 44123

Jeff M

Job Details: 03/29/2017

Cust had thenew part installed new part unit op tested good , Job Cmpltd,

We serviced a

MAYTAG DRYER

Model LDG7304AAE

Near Ashtabula, OH 44004

Arthur V

Job Details: 03/29/2017

Squealing coming from idler arm. While diagnosing found as motor gets warm it gets harder to start. Start windings going bad in motor. Needs motor. Motor cost 130.71. Cost with motor and previous repair not worth repairing. Please rufund customer previous parts and labor for her dryer. So that cust pays 89.95 sc only. Plus tax , Job Cmpltd,

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS00

Near Mentor, OH 44060

Jeff M

Job Details: 03/29/2017

he chute motor was not plugged in. the tested good, Job Cmpltd,

We serviced a

MAYTAG COOKTOP ELE

Model MEC7430BS00

Near South Russell, OH 44022

Eric M.

Job Details: 03/29/2017

Replaced lr infinite switch, tested all burners, optest good., Job Cmptd

We serviced a

MAYTAG RANGE

Model MES5552BAW

Near WARRENSVL HTS, OH 44122

Chad P.

Job Details: 03/29/2017

Installed control and overlay. Op test ok. , Job Cmpltd,

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED2FHEXMQ00

Near Walton Hills, OH 44146

Chad P.

Job Details: 03/29/2017

Installed valve assy. Op test ok. , Job Cmpltd,

We serviced a

WHIRLPOOL DISHWASHER

Model WDT780SAEM2

Near Brimfield Township, OH 44240

Robert A.

Job Details: 03/29/2017

Checked over unit, found plug off element, ohmed element, good, reset both connections, tested heater through control, good, op test okOfr 2500001577, Job Cmpltd,

We serviced a

MAYTAG RANGE

Model MGR5875QDS1

Near Brecksville, OH 44141

Chad P.

Job Details: 03/29/2017

FOund ignitor open. Replaced. Op test ok. ,

We serviced a

WHIRLPOOL REFRIDGERATOR

Model GB2FHDXWQ02

Near Broadview Heights, OH 44147

Chad P.

Job Details: 03/29/2017

Found duck bill failed. Removed and installed drain kit. Cleared line and ice. Op test ok. , Job Cmpltd,

We serviced a

AMANA WASHER

Model NTW4516FW1

Near Maple Heights, OH 44137

Chad P.

Job Details: 03/29/2017

Ran service test mode and calibration. Operation and sounds normal. Inspected drive system. Op test ok. , Job Cmpltd

We serviced a

WHIRLPOOL HOOD

Model vlo555@hotmail.com

Near Seven Hills, OH 44131

Brian B

Job Details: 03/29/2017

Replaced fan switch. Tested unit. Optest ok., Job Cmpltd, saved tckt [SdLink\288947c.png], O-emld tckt [SdLink\288947

We serviced a

KITCHENAID DISHWASHER

Model KUDS30IXBL0

Near Westlake, OH 44145

Brian B

Job Details: 03/29/2017

CC that the d/w is not washing the top rack. Found the chopper blade is broken. Replaced chopper blade from t/s. Ran a cycle test, optest ok

We serviced a

WHIRLPOOL WALL OVEN

Model GBD307PRY01

Near Westlake, OH 44145

Brian B

Job Details: 03/29/2017

Replaced parts listed. Brought back the core for return. Optest ok. ,

We serviced a

WHIRLPOOL RANGE

Model JBP66W0B4WW

Near Bay Village, OH 44140

Brian B

Job Details: 03/29/2017

CC that the unit is dead. Removed the back cover and checked the terminal block. Found that L1 was loose. Tighten the wire. Getting correct voltage.optest ok. , Job Cmpltd

We serviced a

AMANA DRYER

Model NED4655EW1

Near Lakewood, OH 44107

Brian B

Job Details: 03/29/2017

CC that the unit is making a rumble noise. Found the drum rollers were worn down. Replaced the drum rollers from t/s. Ran cycle test, optest ok. , used 2 WPW10314173 (SUPPORT ROLLER) from stock, Job Cmpltd,

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDEM00

Near Cleveland, OH 44108

Brian B

Job Details: 03/29/2017

Checked freezer evap. Frosted all the way down. Does not appear to be a sealed system issue. FF evap completely iced up. Used steamer to clear ice and drain. Replaced thermister harness. Used foil tape and tie wrap to secure to suction line. Optest ok., Job Cmpltd,

Our Service

Our Training