Service History 121

We serviced a
KITCHENAID REFRIGERATOR
Model KRSF505ESS01
Near Ravenna, OH 44266
Brian M
Job Details: 05/21/2021
Defrosted ff evap Installed thermistor and main power supply control board OP Test Ok
We serviced a
MAYTAG WASHER
Model MHW5500FW0
Near Fairview Park, OH 44126
Corina B
Job Details: 05/21/2021
CC that the unit makes a lot of noise in a spin cycle. Found the splines are broken. Will need a new tub. Office will need to reschedule ; ordrng 1 W10901175 (Tub outer)
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Strongsville, OH 44149
Marie V
Job Details: 05/21/2021
"Cc that the unit is making a noise when it starts and during cycle. confirmed, noise is coming from diverter, unit will need pump assembly. ; ordrng 1 W11178672 (Pump assembly)"
We serviced a
WHIRLPOOL WASHER
Model n/a
Near Aurora, OH 44202
Brian M
Job Details: 05/21/2021
Cc unit not starting Unit started just fine Could not duplicate a issue
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Mentor, OH 44060
Jeff M
Job Details: 05/21/2021
Installed the new part op tested good.
We serviced a
MAYTAG REFRIGERATOR
Model KRFC302ESS02
Near Chagrin Falls, OH 44023
Brian M
Job Details: 05/21/2021
Wrong unit entered wrong parts ordered Fix model # and serial # unit is under warranty Needs gaskets and mullion Also has low water flow Would like a valve just in case ; ordrng 2 W10830046 (gasket-fip)s and 1 W11177238 (rail-mulln) and 1 WPW10420083 (valve)
We serviced a
WHIRLPOOL COMPACTOR
Model GX900QPPS6
Near Brecksville, OH 44141
Dan H
Job Details: 05/21/2021
"Customer complaint that screw keep backing out of foot petal, unit needs new petal and screws; ordrng 1 882657 (Petal) and 2 WP780263 (Screw)s"
We serviced a
GE DISHWASHER
Model GDT655SSJSS
Near Avon, OH 44011
Gabriel P
Job Details: 05/21/2021
"Found communication error from control to user giving estimate customer will not fix ; ordrng 1 WD21X24901 (Control) and 1 WD21X23462 (User), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
FRIGIDAIRE DISHWASHER
Model FGIP2468UF0A
Near Chardon, OH 44024
Jeff M
Job Details: 05/21/2021
Installed the new part op tested good.
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH32519HV5
Near Roaming Shores, OH 44085
Jeff M
Job Details: 05/21/2021
Installed the new part op tested good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ05
Near Cleveland, OH 44121
Jason N
Job Details: 05/21/2021
"Cc unit not cooling, not making ice.Found both sections at room temperature. Compressor not running. Start relay is clicking. Ran amp draw on compressor, drawing 10.7a when start relay tried to start. Compressor is locked. Unit needs compressor. ; ordrng 1 W11209866 (Compressor) and 1 WPW10143759 (Drier)"
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Brecksville, OH 44141
Dan H
Job Details: 05/21/2021
"Customer complaint that unit is leaking, found unit leaking passed seal on new drain pump , unit needs we drain pump ; ordrng 1 W11497943 (Drain pump)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF992FIFM00
Near Chardon, OH 44024
Brian M
Job Details: 05/21/2021
Cc paddle stick for water Found paddle not kicking back Needs paddle rebuilt ; ordrng 1 W10678156 (pad) and 1 W10680037 (arm-dispsr) and 1 W10672578 (spring) and 1 W11109505 (spring) and 1 W10663699 (gasket) and 1 W11244274 (door-ice) and 1 W11087492 (switch)
We serviced a
WHIRLPOOL WALL OVEN
Model WOS72EC0HS01
Near Chardon, OH 44024
Brian M
Job Details: 05/21/2021
Customer showed pop took pic Cc unit wont scroll on screen Reset UI OP Test Ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHW0
Near Chardon, OH 44024
Brian M
Job Details: 05/21/2021
Installed hinges and latch OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC604FSS01
Near Fairview Park, OH 44126
Corina B
Job Details: 05/21/2021
"Wrong compressor. Will need a correct compressor. Office to refund the money for the freezer fan, did not need. Called office to reschedule for Tuesday. ; ordrng 1 W11393142 (Compressor)"
We serviced a
MAYTAG WASHER
Model MHW5630HC0
Near Conneaut, OH 44030
Jeff M
Job Details: 05/21/2021
Installed the new part op tested good.
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JV0
Near Cleveland, OH 44108
Jason N
Job Details: 05/21/2021
Installed oven control. Ran bake test to 300 degrees. No faults. Op test good.
We serviced a
MAYTAG MICROWAVE
Model MMV1175JZ0
Near Brooklyn, OH 44144
Jason N
Job Details: 05/21/2021
"Installed door and interlocks. Op test no good. Unit door not contacting interlocks correctly. Found cavity is actually pushed inwards on top causing door to sit unevenly. Not repairable, called techline to document, TJ, documentation"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Parma, OH 44134
Jason N
Job Details: 05/21/2021
"Cc unit making loud vibration noise during spin cycle.Customer stated unit has excessive vibration on spin cycle, customer tried to level unit already. Verified unit is level. Ran auto cycle, all functions passed. Ran rinse and spin test with 4 large towels. Normal vibration, no abnormal sounds heard. Unit is working as designed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Broadview Heights, OH 44147
Jason N
Job Details: 05/21/2021
"Cc unit making burning smell.Customer states unit made a burning smell last time he ran it., hasnt run it since. Found plastic spoon sitting on heater element. Removed spoon. Ran diagnostics cycle, all functions passed. No abnormal smell. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM00
Near Cleveland, OH 44128
Jason N
Job Details: 05/21/2021
"Cc unit need freezer door gasket replacedFound freezer door gasket tore on top of gasket, magnet coming out. Replaced freezer door gasket using customer supplied pre Id part. Ensured good seal to cabinet. Found right side door closer rubbing on top of freezer door. Door bottom corner is broken. Door will need replaced. Ordering door. Advised customer 4-6weeks and to contact office when door arrives to schedule. ; ordrng 1 LW10413519 (Ff door(Right))"
We serviced a
KITCHENAID WALL OVEN
Model KODE507EBL02
Near Gates Mills, OH 44040
Dan H
Job Details: 05/21/2021
"Customer complaint of f2e1 error code, confirmed, unit needs new user interface, part is covered under extended warranty, part is out of stock so not scheduling return appointment ; ordrng 1 W11093253 (Ui)"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Strongsville, OH 44136
Marie V
Job Details: 05/21/2021
"Cc that the unit does not gets hot and unit temp is set to hot, cust also said that it takes a couple of min to get hot water at the sink. Ran diag found error code F7E6 motor fault f0e5 off balance load detected . Deleted error code check underneath unit an found shifter off place , unit will need new shifter, also water is plugged in the correct way, but it took almost 2 min to get the hot water when testing. Set unit to normal and started a cycle, called cust to show her about it, advice to run hot water at the sink before starting washer. Also unit will need new shifter found off place. ; ordrng 1 W10913953 (Shifter)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM704KPS
Near Chagrin Falls, OH 44022
Jason N
Job Details: 05/21/2021
"Cc unit intermittently draining, will code f9e1. Ran diagnostics, verified f9e1 for drain problem. Ran cancel drain, unit is draining but slowly. Checked under unit, found drain hose rubber elbow connection to unit is kinked. Drain hose routed improperly. Corrected drain hose routing. Ran wash test then cancel drain. Unit draining normally. Op test good."
We serviced a
WHIRLPOOL FREEZER
Model WZF34X20DW01
Near Waite Hill, OH 44094
Brian M
Job Details: 05/21/2021
Installed door and gasket OP Test Ok
We serviced a
AMANA DRYER
Model NED4655EW1
Near Lorain, OH 44052
Gabriel P
Job Details: 05/21/2021
"Found blower tread defective replace from t/s ,opt test ok ; used 1 Wp694089 (Blower) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED7000DW1
Near Chardon, OH 44024
Brian M
Job Details: 05/21/2021
Customer had dry clothes in dryer and tried running it on normal sense mode Unit has a sensor that detects moisture and clothes where already dry so it shut down Unit is operating as designed
We serviced a
KITCHENAID RANGE
Model KSDB900ESS3
Near Chardon, OH 44024
Brian M
Job Details: 05/21/2021
Customer showed pop took pic Cc unit not always getting to pre heat temp Ran diagnostics found no errors Ran test bake to 350
We serviced a
MAYTAG DRYER
Model MGD7230HW0
Near Lakewood, OH 44107
Corina B
Job Details: 05/21/2021
"Replaced the blower wheel. 4 to 5 open 3 to 4 open. Control 0 volts when on 120 volts off. Checked continuity from the thermal fuse to the light blue wire, good. Ohmed out the overload, good. Checked the light blue on the door switch to j9-1 120 volts. From door switch to thermal fuse 120 volts. Called t/l Joel to replace the motor. Did not give us a file #. ; ordrng 1 279787 (Motor) and 1 W10847984 (Switch)"
We serviced a
AMANA WASHER
Model NTW4516FW
Near Ashtabula, OH 44004
Jeff M
Job Details: 05/21/2021
Machine was not filling with water. Both water valves tested good I checked the sensor hose it looks good.. op tested good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Cleveland, OH 44111
Marie V
Job Details: 05/21/2021
"Cc that the food still freezing things on fresh food section. Took temps ff 37* 34* , and 11 told me to follow called whirlpool tech line ask me to follow service pointer and to replace freezer thermistor. Replaced thermistor from T/S and followed SP. Op test ok. Also put fz to 4 snowflakes. ; ordrng 1 WPW10384183 (Thermistor), used 3 WR02X11330 (5/16 UNION) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Willoughby, OH 44095
Dan H
Job Details: 05/21/2021
"Installed new evaporator fan motor, op test good"
We serviced a
MAYTAG WASHER
Model MVWC555DW0
Near Lorain, OH 44053
Gabriel P
Job Details: 05/21/2021
Found bolt on motor broken also leaking lots of oiland also agitator not coming off is seize ordering parts needed ; ordrng 1 W11454734 (Gearcase) and 1 W11283592 (Motor) and 1 W10721967 (Cam) and 1 WPW10006384 (Belt) and 1 W11481722 (Shifter) and 1 WPW10427633 (Shields) and 1 W11395618 (Capacitor) and 1 W10752187 (Screw) and 1 W10902814 (Agitator)
We serviced a
N/A N/A
Model MFI2570FEW01
Near Beachwood, OH 44122
Jason N
Job Details: 05/21/2021
"Cc unit left door not closing properly and unit seems too cold in ff section.Customer stated she cant close the left door if the right door is already closed. Advised customer that left door should always be closed first due to the mullion rail that needs seated into its receiver. Used petroleum jelly to lubricate mullion receiver. Ran thermistor tests, found ff thermistor reading 02 open. Found thermistor was recently replaced and spliced in with butt connectors. Checked thermistor resistance, reading approx 6k, thermistor is good. Reattached using wire nuts. Op test good."
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Eastlake, OH 44095
Dan H
Job Details: 05/21/2021
"Installed new control, op test good"
We serviced a
GE WALL OVEN
Model PT956SR1SS
Near North Ridgeville, OH 44039
Marie V
Job Details: 05/21/2021
"Replaced control and unlocked the UI by pressing 6 and 8. Preheated unit to 350*. Op test okI have the element for return, no core for return."
We serviced a
MAYTAG WASHER
Model MHW5630HW0
Near Avon Lake, OH 44012
David R
Job Details: 05/21/2021
"Stacked washer,dryer. Replaced both parts. Ran diagnostics. Good."
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EFP02
Near Olmsted Township, OH 44138
David R
Job Details: 05/21/2021
Replaced door switch. Tested. Good. Door ajar signal off. Reset water filter light. Good. All lights working. Op test ok
We serviced a
WHIRLPOOL WASHER
Model MVW7230HW0
Near Broadview Heights, OH 44147
David R
Job Details: 05/21/2021
"Replaced hose. Tested. Ran diagnostics, good. Op test ok"
We serviced a
GE DISHWASHER
Model GDT580SSF7SS
Near North Ridgeville, OH 44039
Marie V
Job Details: 05/21/2021
"Cc that the unit is working good but is not drying dishes. Confirmed, check ohms on heater has 16 ohms. Put,y leads on j720 pin 1 - 2 not Volta going to heating element. Ran diag and when to service mode, tested all components they tested good but control is not sending power to heater. Called senior techBJ ask me to ohm out the turbidity sensor, check bad it will need sensor as well. Cust will fix.; ordrng 1 WD21X24899 (Control) and 1 WD21X22598 (TURBIDITY), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
AMANA WASHER
Model NFW5800HW0
Near Westlake, OH 44145
Marie V
Job Details: 05/21/2021
"Authorization is for the washer machine. Cc that the unit is making a loud noise. Confirmed noise is coming from blower wheel, found blower wheel broken, unit will need new blower. Advice cust to call back to get a authorization for dryer. Mod: NED5800HW0 Serial: MX0519581 . Blower wheel part number WP697772."
We serviced a
MAYTAG WASHER
Model MVW8230HC0
Near Mentor, OH 44060
Dan H
Job Details: 05/21/2021
"Customer complaint of vibration and off balance, ran diagnostics found f0e5(off balance) and f0e3(overloaded) error codes, suspension is good, unit is level, ran high speed spin in manual test cycle, unit spins, unit agitates, unit is operating as designed"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDM3
Near Highland Heights, OH 44143
Jason N
Job Details: 05/21/2021
"Cc unit not washing dishes wellCustomer states dishes on upper rack are not coming clean all the time. He already cleared filter area, and checked spray arms. Ran wash test, spray pressure slightly reduced, found spray arms are not rotating. Found spray manifold on upper rack is separated, leaking large amount of water out. Unit needs spray manifold. Customer wants to install himself. ; ordrng 1 WPW10571949 (Manifold)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Broadview Heights, OH 44147
David R
Job Details: 05/21/2021
"Replaced control, UI, FZ light. Unit still not working. Called techline. Went over symptoms. Had me unplug each load one by one. Unit was still not working correctly. Tested left FF door switch, not correct voltage. Techline said order and replace door switch . In process of testing, or trying to get the switch out, it broke, place tape over. Let customer know.****place on cancellation list. As soon as possible ; ordrng 2 W11384469 (Door switch)s and 1 W11396033 (FZ door switch)"
We serviced a
WHIRLPOOL DRYER
Model WED7000DW1
Near Chardon, OH 44024
Brian M
Job Details: 05/21/2021
"Cc of noise then unit stopped running Found thermal fuse open, once unit ran found rear rollers to be worn out Replaced using truck stock repair kit Ran test cycle OP Test Ok ; used 1 3392519 (), and 1 4392065 (DRYER REPAIR KIT) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHW03
Near Lorain, OH 44055
Marie V
Job Details: 05/20/2021
"Cc that the unit is not making ice. Confirmed . Took temps found fresh food section 40* and 8* on freezer. Icemaker has ice in it, it was turned off. Turned back on it when to home position, I reset the ice maker and if cycle and filled with water. Op test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near North Ridgeville, OH 44039
Marie V
Job Details: 05/20/2021
"Cc that the unit was banging and cust was able to see how it was hitting the sides of the washer and that sometimes they get a message about water temperature.. Ran diag got error code of F3e3 inlet water tem fault f0e4 spin limited by water temperature. Ran a self diag on unit. Hoses are good,not reverse. Ran step #2 on tech sheet , cold valve working, hot valve is working and fabric softener valve also works, unit does not have oxy valve. Check ohms on all of them I got from pin J16 1-6 1,056 ohms from j16 1-5 1,056 ohms and from j16 1-2 1,057. Tech sheet shows if valves are in range to replace main control. Also told cust that the excessive shaking could have been a off balance load, cust said that he thinks that it was a comforter. Advice cust that the office will contact once we have ETA on the part.; ordrng 1 W11510463 (Control)"
We serviced a
KITCHENAID REFRIGERATOR
Model KSCS25FKSS01
Near Cleveland, OH 44124
Brian M
Job Details: 05/20/2021
Cc unit still broken Found hinge closer broken Need to reorder Icemaker not rotating Parts need reordered ; ordrng 1 WP2182179 (cam-door) and 1 WPW10329686 (cam-door) and 1 4317943 (icemaker only)
We serviced a
MAYTAG REFRIGERATOR
Model MTB1954ARW
Near Cleveland, OH 44111
Corina B
Job Details: 05/20/2021
CC that the unit is not cooling and the side is hot. The evaporator fan and compressor are running. Found the condenser fan not. Checked the voltage at the fan 120 volts. Will need a new condenser fan. ; ordrng 1 833697 (Condenser fan)
We serviced a
WHIRLPOOL DRYER
Model n/a
Near Chagrin Falls, OH 44022
Jason N
Job Details: 05/20/2021
"Cc unit making squealing noise.Ran dryer test, confirmed noise coming from belt idler pulley. Replaced belt idler pulley using truck stock part. Ran dryer op test, no abnormal sounds heard. Op test good. ; used 1 279640 (PULLEY-IDR) from stock"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Mentor, OH 44060
Dan H
Job Details: 05/20/2021
"Customer complaint that unit is not starting, started normal wash cycle, unit filled and began washing, ran diagnostics no error codes found, unit is operating as designed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHV02
Near North Ridgeville, OH 44039
David R
Job Details: 05/20/2021
"Cc unit is making a ticking noise. No noise when arrived. Unit in defrost mode. Unplugged unit for 5-10 mins. Plugged in. Unit came on, comp and fan kicked on. Fans in both sections sound normal, damper opening/closing.water dispenser working correctly, Icemaker good. Let unit run for 20 mins. No out of the ordinary noises. Went through diagnostics tested all components that make noise. All check good. No banging or anything hitting. Checked components multiple times. Nothing. All checked good. Op test okNo noise as of today."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS
Near Moreland Hills, OH 44022
Brian M
Job Details: 05/20/2021
Installed door OP Test Ok
We serviced a
KITCHENAID RANGE
Model KSDG950ESS1
Near Lorain, OH 44053
Marie V
Job Details: 05/20/2021
"Cc that the right front burner does not always turns on. Check burner nothing is inside burner or orifice is clear. Check for a spark in all igniter,good.tested the RF burner and it took a couple of spark to light up. Change the front caps and tested. No problem to light up. Unit will need new caps. Cust will wait. If he wants to order caps he will give us a call. Cust does not need us to install. ; ordrng 1 WPW10300347 (Caps), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near North Olmsted, OH 44070
Marie V
Job Details: 05/20/2021
"Cc that the unit still making the same noise, not all the time but still doing it. Tested unit couldnt duplicate noise. Tilted unit and removed pulley and cam found cam missing a teeth , called senior tech BJ and send him pics, ask me to replace, also verify the shaft on gearcase looks good. Replaced Cam from T/S. Tested unit and ran calibration. Op test ok; used 1 W10721967 (PULLEY) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ00
Near North Olmsted, OH 44070
Marie V
Job Details: 05/20/2021
Cc that the drawer is sticking. Confirmed adjusted drawer op test ok also ask cust about icemaker she said is working fine.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Conneaut, OH 44030
Jeff M
Job Details: 05/20/2021
Installed the new part op tested good. Missing the outlet cover is also missing the install brackets; ordrng 1 W11407385 (Cover) and 2 WP8269145 (Bracket)s
We serviced a
KITCHENAID REFRIGERATOR
Model JFC2290VPF1
Near Conneaut, OH 44030
Jeff M
Job Details: 05/20/2021
Installed the new part op tested good.
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC0
Near Cleveland, OH 44111
Corina B
Job Details: 05/20/2021
Replaced the lock. Will need the strike. Cust can install the strike. ; ordrng 1 W11457841 (Strike)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT771RWYW01
Near North Olmsted, OH 44070
David R
Job Details: 05/20/2021
"Cc unit making ice but seems to be taking longer than usual. Checked airflow, items blocking vent a little. Checked temp control. At one snowflake. Adjusted snowflake to 3, recommended. Went over owners manual with customer. One temp control, went over Icemaker section, temp control section and adjusting controls section for temp and ice maker. Customer can always refer to owners manual. Says 3 days for a full basket. Depending on temp settings, could also affect Icemaker. Adjusted temps for customer. Unit test good. Op test ok"
We serviced a
MAYTAG DRYER
Model MEDE251YL0
Near Chagrin Falls, OH 44023
Brian M
Job Details: 05/20/2021
Cc unit wont spin Found idler pulley seized Replaced using truck stock dryer kit OP Test Ok ; used 1 4392067 (DRYER REPAIR KIT) from stock
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHB2866PF0
Near Painesville, OH 44077
Dan H
Job Details: 05/20/2021
"Customer complaint that unit is not cooling, fresh food section temperature at 68 degrees, freezer section temperature at 67 degrees, nothing is running , ice maker thermistors ripped off, unit needs new control and ice maker ; ordrng 1 242115283 (Cntrl) and 1 243297613 (Ice maker), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF954CIHM00
Near Mentor, OH 44060
Dan H
Job Details: 05/20/2021
"Installed new control , advised customer to monitor"
We serviced a
GE WASHER
Model GFW450SSM1WW
Near Perry, OH 44081
Jeff M
Job Details: 05/20/2021
Installed the new part op tested good.
We serviced a
KITCHENAID WALL OVEN
Model KEHC379JSS08
Near Moreland Hills, OH 44022
Jason N
Job Details: 05/20/2021
Cc unit door glass broke. Confirmed inner oven door glass broke. Quoted for replacement. Ordering.; ordrng 1 WP4449253 (Glass)
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Chagrin Falls, OH 44022
Jason N
Job Details: 05/20/2021
"Cc unit intermittently draining. Ran diagnostics, did not find any codes in history, but customer states sometimes it will not drain fully. Ran diagnostics cycle, drain seems a little slow. Checked drain hose installation, found drain hose kinked at rubber elbow connection to unit, drain hose routed incorrectly. Corrected drain hose install. Ran wash cycle then cancel drain. Good drain out. Op test good."
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC0
Near Elyria, OH 44035
Gabriel P
Job Details: 05/20/2021
Found latch broken replace it but they lost the bazel so Im going to order it opt test ok ; ordrng 1 W11215091 (Bazel)
We serviced a
MAYTAG DRYER
Model DG8410
Near Kirtland, OH 44094
Dan H
Job Details: 05/20/2021
"Installed, pulley, rollers, belt, and blower wheel, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI6SDRXXB03
Near Ravenna, OH 44266
Brian M
Job Details: 05/20/2021
Installed drain tube
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFHB2741PFAA
Near Ravenna, OH 44266
Brian M
Job Details: 05/20/2021
"Cc of no ice Found bail arm reading bin full Needs icemaker ; ordrng 1 243297613 (Icemaker), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID RANGE
Model KSGG700EBS2
Near Westlake, OH 44145
Corina B
Job Details: 05/20/2021
Cc that they were having problems turning on burner. Verified and cleaned burner cap and adjusted the flame level. Unit working as designed now. Opt test ok.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ0
Near Chardon, OH 44024
Dan H
Job Details: 05/20/2021
"Customer complaint that unit shuts off after 10 minutes and is not cleaning the dishes, ran diagnostics no error codes found, started normal wash cycle, wash motor is pumping, incoming water temperature at 83 degrees , unit did not shut off, unable to duplicate the problem , unit is operating as designed , advised customer to run hot water in sink before starting"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFW00
Near Cleveland, OH 44135
Corina B
Job Details: 05/20/2021
CC that the freezer door opens when closing the ff door. Advised customer to try to not slam ff section door and that with these units they will have this problem of freezer door opening with the air pressure the bottom door makes when closing and we leveled unit for him. Unit working as designed. Opt test ok.
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Columbia Station, OH 44028
David R
Job Details: 05/20/2021
"Cc unit controls not coming on,unplugged, reset outlet. Not working still. Went through diagnostics. Found F6E2 error code. Miscommunication. Order control and UI; ordrng 1 W11162440 (Control) and 1 W11135391 (Console)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Cleveland, OH 44111
David R
Job Details: 05/20/2021
"Moved unit back about an inch, had customer check. Said it was good. Op test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW2
Near Garfield Heights, OH 44125
David R
Job Details: 05/20/2021
Cc clothes not getting clean. Found actuator arm broken. Replaced from t/s. Tested. Good. Op test ok; used 1 W10913953 (ACTUATOR) from stock
We serviced a
KITCHENAID RANGE
Model KFGD500EBS00
Near Painesville, OH 44077
Jeff M
Job Details: 05/20/2021
The unit is not cooking at a consistent temperature. I put it in test mode the ambient temperature that the control board was reading was fluctuating by 3? in diagnostics the ambient temperature should not fluctuate it should be consistent corresponding with the temperature of the kitchen or room its set in needs a new control. no eta ; ordrng 1 W10877013 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5FVGXWS02
Near Kirtland, OH 44094
Dan H
Job Details: 05/20/2021
"Installed new bracket, op test good"
We serviced a
WHIRLPOOL DRYER
Model WGD5000DW3
Near Avon Lake, OH 44012
Marie V
Job Details: 05/20/2021
Cc that the unit is making a thumping noise. Confirmed. Took front panel off and inspected felt seal. Found a nut stuck in it causing it to hit the plastic seal. Removed plastic seal is good. Cust put a load of clothes to test unit. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDEM00
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 05/20/2021
"Replace icemaker it cycle,opt test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Strongsville, OH 44136
Gabriel P
Job Details: 05/20/2021
"Replace pump assembly,also ran diagnostics test pass,opt test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS04
Near Shaker Heights, OH 44122
Jason N
Job Details: 05/20/2021
"Cc unit left door harder to close, and dispenser not shutting off after releasing switch.Customer stated left side door needs more of a push to close, not sure if this is faulty. Water dispense will continue to dispense water after switch is released. Found water dispense working as designed, approx. 1 sec in lag after switch is released before water stops, advised customer this is normal operation. Adjusted unit for slight tilt back to allow door to gravity close, advised left door may need an extra push as the mullion rail will need seated in the receiver, this is also normal operation. Unit is working as designed."
We serviced a
SAMSUNG DRYER
Model DV45K6500GW
Near Parma Heights, OH 44130
Gabriel P
Job Details: 05/20/2021
"Replace pulley,opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Painesville, OH 44077
Jeff M
Job Details: 05/20/2021
The pump failed needs replaced ; ordrng 1 W10919003 (Pump)
We serviced a
WHIRLPOOL REFRIGERATOR
Model GD5SHAXNS00
Near Painesville, OH 44077
Jeff M
Job Details: 05/20/2021
Installed the new part op tested good.
We serviced a
MAYTAG WASHER
Model MHW6630HC0
Near Seven Hills, OH 44131
David R
Job Details: 05/20/2021
"Cc unit leaks a little bit underneath, hasnt done it in a while, customer said he did had to tighten hoses because was leaking from installation. Made sure hoses tight, good. Ran a diagnostics, ran manual diagnostics filled unit up with water. Drained. Checked underneath, no leaks. No leaks in the back. Ran unit on heavy duty with a load for a couple of mins. Good, no leaks. Tested recirculation pump. No holes in gasket. Ran drain/spin for load inside. Unit test good. Recently had hot water tank leaking, maybe water worked its way towards washing machine as well. Op test ok"
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ0
Near Kent, OH 44240
Brian M
Job Details: 05/20/2021
Cc unit leaking Could not get unit to leak but I pulled unit re leveled and made sure all connections are tightened properly Ran test cycle again no issue found
We serviced a
KENMORE REFRIGERATOR
Model 106.445696
Near Chesterland, OH 44026
Dan H
Job Details: 05/20/2021
"Installed new thermostat, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBW00
Near Lakewood, OH 44107
Marie V
Job Details: 05/20/2021
"Replaced parts , showed cust. Op test ok. Cust paid in full over the phone."
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Strongsville, OH 44136
Corina B
Job Details: 05/20/2021
"Replaced the gearcase, cam, shifter and harness. Ran a calibration. Optest ok."
We serviced a
GE MICROWAVE
Model JVM6175DK122O
Near Avon Lake, OH 44012
Gabriel P
Job Details: 05/20/2021
"Customer complaints when using potatoes,beverage and popcorn moisture sensor comes on found sensor open gave estimate customer will not fix ; ordrng 1 WB18X10494 (Harness) and 1 WB24X799 (Moisture sensor), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF540CWHZ02
Near Streetsboro, OH 44241
Brian M
Job Details: 05/20/2021
Cc ice maker wont stop making ice Found bail arm popped out of place
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Thompson, OH 44086
Jeff M
Job Details: 05/20/2021
The unit has a communications error needs both main control and ui; ordrng 1 W11135391 (Ui) and 1 W11195970 (Control)
We serviced a
MAYTAG WASHER
Model MVWB835DW5
Near Gates Mills, OH 44040
Dan H
Job Details: 05/20/2021
"Customer complaint that unit is not starting, confirmed, control is receiving 120vac , unit needs new control, part is out of stock so not scheduling return appointment ; ordrng 1 W11400681 (Cntrl)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Cleveland, OH 44102
Dan H
Job Details: 05/20/2021
"Installed new control and thermistor, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FPS
Near Highland Heights, OH 44143
Jeff M
Job Details: 05/20/2021
Installed the new part op tested good.
We serviced a
MAYTAG WASHER
Model MVWB765FW1
Near Montville, OH 44064
Jeff M
Job Details: 05/20/2021
Installed the new part op tested good.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Middleburg Heights, OH 44130
Corina B
Job Details: 05/20/2021
"CC that the unit is not making ice all the time and unit turns off. Checked the Ff 47* Fz 19* ran step 47 ice maker good. Checked the deli control, clear no water in the ui. Ran step 4 checked the frost pattern, good. Thermistors passed. Will need a new control and ui. Did unplug the deli control, even though it looked ok. ; ordrng 1 W11330971 (Ui) and 1 WPW10675033 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model GU1100XTLQ1
Near Cleveland, OH 44113
Jason N
Job Details: 05/20/2021
"Installed heater element. Ran wash test, noticed water coming in is not hot. Ran water at sink. Retested wash cycle, still no hot water. Traced plumbing to unit. Found unit is connected to cold water supply. Advised customer to have plumber switch unit water connections so unit is provided with hot water for proper operation."