Local Reviews

Fred's Appliance Service Rated 4.8 out of 5 stars based on 7668 customer reviews

Corey L.

Corey L.

WASHER MAYTAG MVWB835DW3 "Customer complaint washer squeaking one time, customer said it was when daughter over loaded it when it was making the noise have been using it since the call for service without any squeaking noises, ran high and low spin and agitation, no unusual sounds heard, ran calibration, unit is operating as designed"

Near Parkside Dr, North Royalton, OH 44133
Joe O.

Joe O.

WASHER WHIRLPOOL CHW9150GW0 "Cc: howling and off balanceEntered diagnosticsFound unit to be extremely off balanceLifted lid found rear counter weight loose and damaged rear tubNeeds rear tub, basket, rear counter weight, and coin drop; ordrng 1 W10133242 (coin drop) and 1 W10198137 (tub-outer) and 1 W10198146 (tub-outer) and 1 W10200747 (counterwgt)"

Near Hubbard Rd, Madison, OH 44057
Gabriel P.

Gabriel P.

REFRIGERATOR MAYTAG MFI2269DRM00 "Icemaker was not cycling,replace from truck stock,opt test ok ; used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 W10882923 (ICE MAKER ASSY 103.59) from stock"

Near N Lakeview Blvd, Lorain, OH 44052
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "When arrive unit was unplug,customer said she had no cooling and she was hearing a grinding loud sound,plug in unit ran diagnostics check all thermister they all good ran test 4 pass test explain customer that in the future is best to keep fridge plug in so we can diagnose it more accurately when I hear grinding sound is either evaporator fan grinding with ice or condenser fan hitting the base around it also found outlet open ground anyway starting to cool on fresh food section advise customer to leave it on 24 hour if it has not reach the temperature or not cooling"

Near Lusandra Cir, North Olmsted, OH 44070
Joe O.

Joe O.

REFRIGERATOR ELECTROLUX EI26SS30JS6A Installed door gasket and dispenserTabs broke off cover while removingNeeds dispenser coverCustomer to install; ordrng 1 241893101 (cover-module)

Near Jennings Dr, Painesville, OH 44077
Brian M.

Brian M.

DISHWASHER MAYTAG MDBH969AWS3 "Cc of unit blinking clean 7 times Found unit to be blinking Error is for heating Found element open Needs element replaced ; ordrng 1 W10518394 (heater4342), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Bell Rd, Chagrin Falls, OH 44022
David R.

David R.

WASHER MAYTAG MVWB865GW0 "Cc that unit was not starting or stopping mid cycle, would hold and press start button, customer unplugged unit, said lately the past couple of days the unit is working perfectly fine. F5E4 lid not opened between cycles, F2E1 UI button stuck. Went through manual checks, lid lock, drain, water valves all working. Went through service mode all components are working fine. Unit has 120v and all wires are plugged in. Checked underneath unit, everything looks good. Ran load size calibration. As of today everything checks fine. Op test ok."

Near Louise Ln, Columbia Station, OH 44028
Gabriel P.

Gabriel P.

WASHER MAYTAG MVWX655DW1 Replace motor and pulley opt test ok

Near Seaward Way, Avon Lake, OH 44012
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 CC that there is frost in the freezer and the ff door is not closing. Found the styrofoam was in the bottom of the ff door. Removed the styrofoam from door. Gaskets are closing. Optest ok.

Near Northglen Dr, Westlake, OH 44145
Brian M.

Brian M.

COOKTOP ELE AMANA AER6303MFS2 removed glass and cleaned up small pieces from burners Installed cooktop OP TEST OK

Near Lake Vue Dr, Roaming Shores, OH 44085
Corina B.

Corina B.

DISHWASHER KITCHENAID KDTM354DSS4 Replaced the racks. Optest ok.

Near Pineview Dr, Berea, OH 44017
Brian M.

Brian M.

WASHER MAYTAG MVWB835DW0 Cc that lid lock is not functioning properly and when running the control board just shut off Ran diagnostics found error f5e2 and F5e3 lid lock is malfunctioning but ran lid lock test and it locked and unlocked 7 times out of 10 times tested but according to tech sheet it says to replace even if it seems to be functioning due to the errors given Went to run auto test and unit shut down mid test with no error and started right back up Needs lid lock and control board ; ordrng 1 W10810403 (lid lock assy) and 1 W11100602 (cntrl-elec)

Near Newton Falls Rd, Ravenna, OH 44266
Jason N.

Jason N.

DRYER ELECTROLUX EFME517SIW0 Installed listed blower wheel and lint trap. Ran dryer test cycle. Op test good.

Near Light House Ct, Mentor, OH 44060
David R.

David R.

REFRIGERATOR FRIGIDAIRE LFHB2741PFBA "Cc of freezer either working or not working. Talk to customer about previous company that came out here, they did not leave any information for the customer to look at or relay to other companies, customer is trying to call extended warranty to get information sent to Fred’s. Customer said other company was chipping off pieces of ice in FZ off the back cover ( called extended warranty, last company said there is a iceball on line to Evap and will need a new Evap and drier) Found ice starting to form on Evap cover, and fan not working. UI display numbers are fading in and out. In FF ice is forming in back of icemaker and ice is melting and dripping. Spoke to BJ, check for dye leak with UV light on Fz Evap and icemaker Evap and dryer filter. Checked all lines and found no external leaks, leak is internal and cannot be repaired.; saved tckt"

Near Arbor Ct, Grafton, OH 44044
Jason N.

Jason N.

DISHWASHER KITCHENAID KDFE104DSS5 "Cc unit heater not dryer, sanitize not working(light blinks at end of cycle)Ran diagnostics, found code 4-3 for wash motor not running. Ran diagnostics cycle. All functions passed, ran normal wash cycle. Heater turning on, wash motor turning on. All functions working as normal. Called WP techline. TJ. Stated everything that could be replaced has and if everything Is working as intended nothing more can be done and it may be a customer issue."

Near Sexton Rd, Cleveland, OH 44105
Jason N.

Jason N.

REFRIGERATOR MAYTAG MRT711SMFZ00 "Cc condensation on ice build up in freezerConfirmed frost/ice buildup on top of freezer in front of freezer door. Use flashlight to check for gaps in door seal and product placement. No gaps found, advised customer on product placement within freezer compartment."

Near Hillcrest Ave, Cleveland, OH 44109
Corey L.

Corey L.

DISHWASHER KITCHENAID KDTE254ESS2 "Customer complaint plastic spoon melted, confirmed found spoon around heater, quoted to replace heater, ok; ordrng 1 W10703867 (heater 59.36), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Whitacre Cir, Brecksville, OH 44141
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Customer complaint of a loud noise, confirmed, found frost build up at evap fan creating the ticking sound, seals are good, removed frost, blades are frayed and the fan motor has an electrical smell, ordering new evap fan; ordrng 1 W11032800 (motor-evap) and 1 WP67006337 (blade- fan)"

Near Trenton Trail, Cleveland, OH 44130
Corey L.

Corey L.

REFRIGERATOR KITCHENAID KSRD22FKSS15 "Customer complaint water is leaking from fridge when water to it is on, confirmed, found water valve cracked, unit needs water valve asm; ordrng 1 W10408179 (water vavle asm 87.68), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Clague Rd, North Olmsted, OH 44070
Gabriel P.

Gabriel P.

REFRIGERATOR FRIGIDAIRE LFHT2131QP0 "Replace icemaker,opt test ok"

Near Landings Way, Avon Lake, OH 44012
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRF535SWHB00 Cc: frost in freezerFound freezer gasket to have a gap along the topRemoved frost and Steamed out door gasketOp test ok

Near Madison Rd, Thompson, OH 44086
Gabriel P.

Gabriel P.

REFRIGERATOR KITCHENAID KRFF302ESS01 "Damper making loud noise you can here it all the way in the leaving room ,ordering ; ordrng 1 WPW10594329 (control)"

Near W Marina Pkwy, Lorain, OH 44052
David R.

David R.

REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Cc of items in Crisper drawer freezing ( carrots had ice on them, temp on them read at 33*). Followed notes from Techline, covered up 50% of force feed opening to crisper drawer with liner tape, made sure nothing was blocking sides or preventing air from traveling and circulating, made sure nothing is blocking damper in FF and turned FZ temp up to 2* FF 39*, also ohmed out thermistor at control, checks in range. If customer still has after all this is done it is recommended to call Techline. Op test ok."

Near Ravinia Dr, Olmsted Falls, OH 44138
Corina B.

Corina B.

REFRIGERATOR MAYTAG MFX2676FRZ00 "Replaced the control, ui and thermistor. Brought cores back for return. The middle grate is missing the tabs. Will need to reorder a new one. Optest ok; ordrng 1 WP8285878CB (grate-brnr)"

Near Wolf Rd, Bay Village, OH 44140
David R.

David R.

DISHWASHER KITCHENAID KDTE404DSS0 "Cc stopping midway cycle, showed up and customer had it running and showed that it stopped before the rinse cycle . Checked error codes, 6-2 fill valve. After error codes went away unit shut down by itself. Unplugged unit and tried again same thing. No resistance at the vent, OWI checking off. Ordering vent and sensor.Called Techline.TJ Most common problem with this is the vent, checked ohms at vent, checked open, check OWI as well. Can test by unplugged either vent and OWI and seeing how farther along you get in cycle; ordrng 1 WPW10469574 (vent 70.31) and 1 WPW10705575 (sensor 26.33), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near W River Rd, Columbia Station, OH 44028
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRT318FZDM05 "Customer complaint that unit is not cooling, fresh food section temperature at 75 degrees, freezer section temperature at 75 degrees , no frost pattern on evaporator, evaporator fan is running, condenser fan and compressor are running , found leak at filter drier, repaired leak , recharged unit with 3.7oz r134a, advised customer to allow 24 hours before restocking"

Near Alameda Ave, Lakewood, OH 44107
Dan H.

Dan H.

OTR MICROWAVE MAYTAG MMV4205FZ3 "Customer complaint that unit is not heating, placed glass of water in unit, started for 1 minute, unit heated, repeated several times with same result, unable to duplicate the problem , unit is operating as designed"

Near Parkwood Rd, Lakewood, OH 44107
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRV986FDEM00 "Installed new deli control and harness, op test good"

Near Stickney Ave, Cleveland, OH 44144
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRB322DMBW00 "Customer complaint that unit is not making ice, confirmed, ice did not cycle, ice maker is recieving 120vac, installed new ice maker , op test good ; used 1 W10884390 (ICE MAKER ASSY) from stock"

Near Matherson Ave, Cleveland, OH 44135
Corina B.

Corina B.

RANGE JENN-AIR JJW9630DDS "CC that the light does not turn off and the self clean will not turn on. Found the screws to the door switch back out. Re mounted the screws. The bottom door will not go back in. The hinges will not release straight. Replace the hinges. ; ordrng 2 WP74010283 (hinge 4950)s, used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Timber Creek Cir, Strongsville, OH 44136
Corina B.

Corina B.

REFRIGERATOR KITCHENAID KFIS29BBMS00 "CC that the unit is not cooling. Checked the evaporations no frost patterns. Checked for a leak on the ff evap at the suction line. Checked the pressures 220 psi high and low 40 psi. Air has sucked in. Will need a new compressor and ff evap. The compressor and evap are still under warranty. The ui is missing a light will need a new ui. Cust is calling whirlpool to see if they will cover the ui. ; ordrng 1 W10276644 (compressor) and 1 W10878993 (cntrl-elec 29610) and 1 W10917531 (evaporator), used 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock"

Near Hampton Chase, Strongsville, OH 44136
Corey L.

Corey L.

DISHWASHER WHIRLPOOL MDB6601AWB "Replaced door latch with handle, op test good"

Near Diane Dr, Fairview Park, OH 44126
Jason N.

Jason N.

COMPACTOR KITCHENAID KTTS505ESS0 "Cc unit defective, drawer door wobblesCustomer showed popFound multiple broken tack welds on inner door panel that is attached to container assembly. Called WP techline, Chris, stated parts are replaceable, techline will not replace entire unit. sr#. Ordering parts, door panel and container assembly. Customer to schedule for next service when she receives parts.; ordrng 1 W10714558 (panel) and 1 W10909682 (nameplate) and 10 WPW10139210 (screw)s and 1 WPW10451276 (container)"

Near Jackson Dr, Chagrin Falls, OH 44022
Corina B.

Corina B.

REFRIGERATOR KITCHENAID KRFF302EWH01 "Replaced the handle, door and nameplate. Optest ok."

Near Treasure Isle Cir, Strongsville, OH 44136
Jason N.

Jason N.

DRYER WHIRLPOOL WED5000DW2 "Cc unit not turning onFound various objects lodges in blower wheel and blower housing. Checked thermals, found thermal cutoff and thermal fuse both open. Unit needs thermal fuse and cutoff, still do not have truck stock fuse yet.; ordrng 1 279816 (thermal cut off hi) and 2 WP3392519 (thermal fuse)s"

Near E 167th St, Cleveland, OH 44128
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 Cc: no iceFound ice maker in off positionRan ice maker harvest test and fill testOp test ok

Near Red Oak Ln, Rock Creek, OH 44084
Corina B.

Corina B.

WASHER WHIRLPOOL MAH6500AWW CC that the unit over filled and lr comes up on the ui. Lr = Locked Rotor: The machine has repeatedly tried to turn the motor but cannot. Started a load with towels unit agitates and ran a drain and spin. Working as designed. Advised cust to get a video of the problem.

Near Country Way, Strongsville, OH 44149
David R.

David R.

REFRIGERATOR AMANA ART318FFDS03 "Replaced parts, tested, frost pattern on Evap. Op test ok."

Near Cornell Ave, Elyria, OH 44035
Jason N.

Jason N.

OTR MICROWAVE WHIRLPOOL WMH32519HZ1 "Cc customer tried changing hood bulb, unit sparked then nothing workedFound transistor blown on control board. Unit needs control board.; ordrng 1 W10210871 (holder,lamp446) and 1 W11342846 (CONTROL15107), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Davis Dr, Mentor-on-the-Lake, OH 44060
David R.

David R.

WASHER WHIRLPOOL WTW7500GW2 "F7E0 loss of power. Customer has unit to an outlet that is in series with GFI, whenever unit is about to go into spin it will trip the GFI. Needs to either hook up to outlet without GFI or call electrician. Op test ok"

Near Greystone Dr, Amherst, OH 44001
David R.

David R.

DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Cc of not drying. 7-1 no heat error code. Following notes from BJ, letting it run completely through diag cycle. Heater is working. Found dispenser shut close, replaced from t/s. Advised cus Omer to use Rinse Aid, High Temp Wash and Heated Dry for best drying. Tested. Op test ok; used 1 W10861000 (DISPENSER-DISHWASHER) from stock"

Near Lincoln St, Amherst, OH 44001
Jason N.

Jason N.

REFRIGERATOR GE GNS23GGHBFWW "Cc unit not coolingFound ff compartment at 60 degrees. Freezer at 2 degrees. Evap fan not running, checked voltage out to fan, good at 13.2v. Unit needs evap fan, noticed compressor also not running. Checked voltage out to compressor, 0volts, found burnt transistors on control board. Unit needs control board. ; ordrng 1 WR55X23924 (board asm main contr12148) and 1 WR60X10277 (refrigerator evapora11909), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Roosevelt Dr, Geneva, OH 44041
Gabriel P.

Gabriel P.

WASHER MAYTAG MVWC565FW1 Replace control took old one with me for return also let customer know she can’t have her drain tube laying down on the ground other wise is goin to drain water out

Near Kansas Ave, Lorain, OH 44052
David R.

David R.

REFRIGERATOR WHIRLPOOL WRF560SEYM00 Replaced all parts. Door with UI is sitting lower than other door. No adjustments underneath. Door will not adjust by legs. Ordering door cam**** research ordering shims for door. Will need those also. 3-4 of them.; ordrng 1 WPW10470155 (cam-door)

Near Willow Way, North Olmsted, OH 44070
Dan H.

Dan H.

WASHER WHIRLPOOL LSR8244DZ0 "Customer complaint that extra rinse cycle is not working and unit gets off balance every load, unit needs extra rinse switch and springs, Switch is no longer available , customer does not want repair ; ordrng 1 3354281 (cycle select switch) and 3 WP63907 (spring 4.46)s, used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Wingedfoot Dr, Westlake, OH 44145
Jason N.

Jason N.

REFRIGERATOR MAYTAG MFI2570FEZ00 "Cc unit not making enough iceCustomer showed popCustomer said only produced a few ice cubes since they bought itRan manual harvest, ice cubes in mold, completed harvest, and water filled mold. Checked bail arm switch. Advised customer to allow 24 hrs. Op test good."

Near Paxton Rd, Eastlake, OH 44095
Dan H.

Dan H.

RANGE KITCHENAID KSGG700ESS1 "Door recieved is black, unit is stainless steel, need to reorder door, customer also has a humming sound when cooktop is on, confirmed, noise is coming from regulator; ordrng 1 30-48kitrc (connector) and 1 W10861656 (regulator) and 1 WPW10634271 (glass-door)"

Near W 52nd St, Cleveland, OH 44102
Corina B.

Corina B.

RANGE WHIRLPOOL WFG550S0HZ0 "CC that she smells gas when preheating and a knob is missing the words. Turned oven to 350*, smelled gas at the start of heating. Advised cust the smell of gas is normal when starting the preheat. Optest ok."

Near Turkey Meadow Ln, Strongsville, OH 44136
Corey L.

Corey L.

RANGE JENN-AIR JDS1450DS0 "Replaced control, op test no good, same issue no keys except cook time work, I have another keyboard in work truck, since control and harness wasn’t the fix the keyboard sent was bad, after this repair is issue remains techline will be contacted; schdld next appmnt for 6/11 TUE !"

Near Linda St, Rocky River, OH 44116
David R.

David R.

WASHER WHIRLPOOL WTW5800BW0 "Cc unit not going through cycle, not spinning out all the way. F7E1 Basket speed fault, F7E7 motor not reaching RPM. Put into service mode, loud grinding sound and will not spin but will agitate. Ordering gearcase, motor, cam and cap.; ordrng 1 W10721967 (drive pulley) and 1 W10832724 (drive motor) and 1 W11035747 (gearcase) and 1 W11158831 (CAP)"

Near Chestnut Ridge Rd, North Ridgeville, OH 44039
Gabriel P.

Gabriel P.

DISHWASHER KITCHENAID KDTM354DSS4 "Control not sending voltage to valve and control panel button not working ordering both customer has 5 year warranty on electronic control not cover labor or service call ; ordrng 1 W10803367 (panel-cntl) and 1 W10854216 (cntrl-elec), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Brookfield Rd, Avon Lake, OH 44012
Jason N.

Jason N.

RANGE KITCHENAID KSGG700ESS0 "Cc unit display flickers and sometimes oven locks upRan diagnostics display functions, noticed several led characters flickering randomly, possible loose connection on board. Also found oven door top trim cracked. ; ordrng 1 W10909669 (panl-cntrl) and 1 W11025120 (trim-vent)"

Near Stockton Ave, Maple Heights, OH 44137
David R.

David R.

DRYER WHIRLPOOL WGD7500GW0 "Cc that clothes aren’t drying other than timed dry. Explained that if the sensor isn’t sensing the clothes/clothes not coming into contact with sensor it will put less time on there, especially with a smaller loads. No error codes, checked and sensor and sensor is good. Adjusted back legs up and put a piece of cardboard underneath. Adjusted dryness time up to level 3. Put a heavy wet load of clothes in on normal and went off after two/3 mins. Went over tech sheet, ordering control, thermistor and moisture sensor.; ordrng 1 W11124284 (cntrl-elec) and 2 WP3387223 (electrode)s and 1 WP8577274 (thermistor) and 1 WPW10298258 (harns-wire)"

Near Chestnut Ridge Rd, North Ridgeville, OH 44039
Corina B.

Corina B.

REFRIGERATOR FRIGIDAIRE FFHB2750TD3 "CC that the unit is not cooling. Found a leak on the evap. In the same spot as previous time. Recovered refrigerant, re-solder the evap. pulled 28"vac w/ pump, watched, good, charged 4.75oz r134a, unit cooling, pressures good, op test"

Near Bridge Ave, Cleveland, OH 44102
Dan H.

Dan H.

LAUNDRY CENTER WHIRLPOOL WFC7500VW2 "Customer complaint that unit is not working, unit stuck in continuous drain,unable to cancel it,called whirlpool techline spoke to Ed, suggested replacing the pressure sensor, ; ordrng 1 W10192975 (switch-wl)"

Near Fairmount Blvd, Beachwood, OH 44122
Jeff M.

Jeff M.

WASHER GE GTW460ASJ7WW Agitator is extremely loose I cannot remove the agitator without breaking it. Also the unit is going off balance there is a software update to correct this issue; ordrng 1 WH43X25447 (AGITATOR BASE) and 1 WH43X25448 (AGITATOR TOWER) and 1 WH98R23015001 (SUM )

Near Ericston Ct, Painesville, OH 44077
Gabriel P.

Gabriel P.

RANGE WHIRLPOOL WFE975H0HZ1 Bake botton not working I believe this was issue from before but when I put new control it work for me now the bake and frozen bake and broil and convect button not working but every other button work ; ordrng 1 W11178664 (CNTRL PANEL )

Near Park Place, Avon Lake, OH 44012
Joe O.

Joe O.

WASHER ESTATE TAWS750PQ1 "Cc: not draining in spin cycleFound drain hose pushed about a foot and a half into the drain pipeStarted normal cycle, unit filledStarted a spin cycle, unit drains and spinsAdvised customer thatdrain hose should only be about 4 inches into drain pipeOp test ok"

Near Lakeside Dr, North Madison, OH 44057
David R.

David R.

REFRIGERATOR FRIGIDAIRE LGHB2867PF5 "Replaced valve, icemaker and fan kit. Tested. Water is called. Op tested ok"

Near Rabbit Run Dr, Strongsville, OH 44136
Corey L.

Corey L.

REFRIGERATOR MAYTAG MFW2055FRZ00 "Customer complaint of cooling loss, items were in a big cooler and unit was unplugged, plugged unit in and went to another call in between, returned 45 min later to frz at 13 and ff at 38, evap had perfect frost pattern, unit is operating as designed, unable to duplicate the problem"

Near Lee Heights Blvd, Warrensville Heights, OH 44128
Corey L.

Corey L.

WASHER MAYTAG MAV2757AWW "Customer complaint washer not spinning, confirmed, transmission is bound up preventing motor from turning, unit needs transmission, customer does not want repair; used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Catherine St, Maple Heights, OH 44137
Gabriel P.

Gabriel P.

WALL OVEN JENN-AIR JJW9630DDS "Bottom door hinges are wearing out and latch broken not moving and staying open need latch and hinges giving estimate ; ordrng 1 12002489 (hinge 44.16) and 1 WPW10186996 (latch-door 159.96), used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Doral Dr, Avon, OH 44011
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRT518SZFB00 "Customer complaint cooling loss, found four screw holes on each section, looks like a padlock was installed, holes damages Yoder loop, voided warranty for replacement, unit is unrepairable"

Near Warrensville Center Rd, Maple Heights, OH 44137
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL KSSS42QHT00 Cc ice doesn’t come out well and squeak noiseFound ice dispenser door mechanism worn out. Unit needs ice door assembly.; ordrng 1 W10823377 (mechanism delay) and 1 WP2180224 (guide-ice) and 1 WP2180259 (arm-dispsr) and 1 WP2196195 (pin-door) and 1 WPW10224328 (spring)

Near Arlington Dr, Chesterland, OH 44026
Corey L.

Corey L.

WASHER MAYTAG MHW5100DW0 "Replaced parts, op test good, took core for return"

Near Boston Mills Rd, Brecksville, OH 44141
Corey L.

Corey L.

BEVERAGE CENTER JENN-AIR JUB24FRERS00 "Customer complaint of a rattling noise, customer played a video of the sound, still could be any one of the fans or compressor, cycled unit 4 times to try to repeat sound to narrow down, everything is normal operating sounds right now, leaning towards compressor or condenser fan, advised customer if it happens again take another video and open the doors, also record towards bottom"

Near Broadview Heights, OH 44147
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRS325SDHZ00 "Customer complaint only dispensing crushed ice, confirmed found solenoid failed, replaced with pre I’d part, op test good"

Near Sarasota Dr, Parma, OH 44134
Joe O.

Joe O.

REFRIGERATOR KITCHENAID KFIS20XVWH8 Cc: freezing food in ff sectionFound actual freezer temps at -7 and 40 in ffCustomer had temps set to -6 in freezer and 46 in ffAdvised customer that the compressor runs on freezer temps and at -6 running longer can cause colder air to enter ff sectionAdjusted freezer to 0 degrees and ff to 38 degreesOp test ok

Near Center Rd, Perry, OH 44081
Joe O.

Joe O.

REFRIGERATOR FRIGIDAIRE LFSS2612TE0 Cc: not making iceFound hollow ice cubesCycled ice maker found low water pressureAlso found low water pressure at dispenserAdvised customer that the water filter could cause low water pressure and causes small or hollow cubesCustomer states they changed the water filter from house to unit around the time the ice maker stopped workingCustomer is going to change out the filterOp test ok

Near N Ridge Rd, Perry, OH 44081
Joe O.

Joe O.

WASHER MAYTAG MVWX655DW1 Installed controlRan auto test and calibrationOp test ok

Near Ford Rd, Mentor, OH 44060
David R.

David R.

REFRIGERATOR MAYTAG MFW2055DRM00 "Cc of door dropping and noise when water dispensed. Found the customer changed filter about 3/4 months ago and it’s the wrong filter, took it out and the water flowed evenly and no noise. Door is dropping because at the bottom hinge there are pieces broke off the door (refer to pictures) that is causing door not to stay in place. Needs door **** right hand side without dispenser.*** customer paid SVC. DO NOT ORDER PARTS; ordrng 1 LW10721542 (dor-fip 818.20) and 1 WPW10470155 (cam-door 4.46) and 1 WPW10612925 (nameplate 24.08), used 1 1OVRSZ (Oversize Shipping) from stock"

Near Lake Ave, Elyria, OH 44035
Gabriel P.

Gabriel P.

WASHER MAYTAG MVWC565FW1 Replace control ran calibration and auto test pass also ran normal cycle to make sure it fill and wash clothes pass customer only receive one of the control boards not the other one taking one with for return

Near Infirmary Rd, Elyria, OH 44035
David R.

David R.

WASHER MAYTAG MVWC565FW0 "Put new parts in, unit still will not agitate but it will spin. Checked old parts, windings on motor are bad, new motor is good. Followed tech sheet for control. Step 7 12vdc is not showing, less than 2 vdc coming from control. Ordering control and harness. ; ordrng 1 W11095106 (harns-wire) and 1 W11116594 (cntrl-elec)"

Near Vincent Ave, Lorain, OH 44055
David R.

David R.

WASHER MAYTAG LA612 "Cc of water leaking. Took off front panel and top panel, found the nozzle piece that the hoses hook up to was leaking. Ordering valve inlt, nozzle and sleeve.; ordrng 1 WP213015 (nozzle 4.46) and 1 WP215447 (sleeve for 4.46) and 1 WP216201 (valve-inlt 11.52), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near N Windsor Ct, Westlake, OH 44145
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL ET8CHMXKB05 Cc that unit leaks when making iceFound ice maker leaking when filling up Needs Ice maker Replaced using truck stock ; used 1 4317943 (ICEMAKER12359) from stock

Near Burton-Windsor Rd, Burton, OH 44021
Brian M.

Brian M.

REFRIGERATOR KITCHENAID KRFC302EBS00 Cc of leak Found leak coming from plastic supply line coming from floor Advised on replacing with copper

Near Chagrin Blvd, Chagrin Falls, OH 44022
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Cc of no ice dispensing Found ice bin not positioned correctly in unit and not sitting all the way back Removed and reinstalled ice bin Ran ice dispenser test for cubed and crushed OP TEST OK

Near Columbus Rd, Bedford Heights, OH 44146
Brian M.

Brian M.

DRYER WHIRLPOOL NED4655EW Cc of clanking noise Found rear pulley not spinning freely Replaced Using pulley kit from truck Ran test cycle OP TEST OK ; used 1 4392065 (DRYER KIT ) from stock

Near Sherborne Rd, Bedford Heights, OH 44146
Brian M.

Brian M.

REFRIGERATOR JENN-AIR JUD24FCERS00 Installed gasket and tape OP TEST OK

Near Summer Wind Dr, Brecksville, OH 44141
Jason N.

Jason N.

WASHER WHIRLPOOL WTW5000DW1 "Cc unit not lockingCustomer showed popRan diagnostics, found codes f5e3 lid lock fault, f5e2 for lid unlock fault.Ran manual lid lock test, no response from control or lock. Ordering lid lock assembly ; ordrng 1 W11116590 (cntrl-elec) and 1 W11307244 (latch)"

Near Gates Mills Blvd, Cleveland, OH 44124
David R.

David R.

DISHWASHER WHIRLPOOL WDF330PAHB1 Replaced dispenser. Ran through service mod. Op test ok.

Near Sandalwood Dr, Avon, OH 44011
David R.

David R.

WASHER MAYTAG MVWB865GW0 "Cc of LF code and when water is coming in comes in slow. F8E1 Long fill. Replaced from t/s. Tested, and ran load size calibration. Op test ok.; used 1 W11165546 (VALVE) from stock"

Near Denise Dr, North Ridgeville, OH 44039
Jason N.

Jason N.

DRYER WHIRLPOOL MEDE500VW1 "Cc unit not startingConfirmed unit power on but does not start. Checked thermals, found thermal fuse open. Unit needs thermal fuse.; ordrng 1 WP3392519 (thermal fuse1540), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Fairmount Blvd, Cleveland, OH 44118
David R.

David R.

REFRIGERATOR WHIRLPOOL SMD22TBW "Cc that items in the FF crisper drawer were freezing, then the other day noticed that ice was melting and a little warm in Fz. Customer had refrigerator unplugged for a couple hours before I arrived at least 6-8 hours. All fans are working, Evap is getting frost pattern on it, damper is good. All components checking fine now. Defrost kicked on and heater working. As of today unit is working.**** put cup of water is Fz, told customer check over the weekend and if something is off we will be back"

Near Newton Rd, Middleburg Heights, OH 44130
David R.

David R.

DISHWASHER WHIRLPOOL WDT750SAHZ0 Cc of drain not working. Found build of of debris in hose and fan blade on drain pump broke off. Cleared debris and replaced pump from t/s. Tested. Op test ok; used 1 W10876537 (PUMP-DRAIN) from stock

Near Edgepark Blvd, North Olmsted, OH 44070
Dan H.

Dan H.

REFRIGERATOR KITCHENAID KSCS25FVMS02 "Customer complaint that unit is not dispensing water or ice, confirmed, user interface was never changed out from previous visit with ra, unit needs new user interface and dispenser control board, dispenser control is still cover under 1 year parts warranty ; ordrng 1 WP2303843 (cntrl-elec) and 1 WP2321746 (cntrl-elec. 195.20), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Westchester Rd, Shaker Heights, OH 44122
Corey L.

Corey L.

KITCHEN WHIRLPOOL WDT970SAHZ0 "Customer middle spray arm keeps falling off, arm not attached to lock nut for installation, replaced mid arm, op test good"

Near Parklawn Ave, Middleburg Heights, OH 44130
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRF560SMHZ00 "Customer complaint ff lost cooling, unit had been plugged in and rubber banded shut with a note DO NOT OPEN on door, temps were 0 frz and 39 ff with nothing in either section, settings at recommended, unit is operating as designed"

Near Pearl Rd, Cleveland, OH 44129
David R.

David R.

WASHER WHIRLPOOL WFW9150WW00 "Replaced bellow, tested. No leaks. Op test ok"

Near Daisy Ave, Berea, OH 44017
Jason N.

Jason N.

WASHER MAYTAG MVWC565FW1 Cc not enough water coming inCustomer showed popRan auto cycle and calibration. All functions passed. Advised customer to use bulky/sheets option if more water is required.

Near Melba Ave, Cleveland, OH 44104
Joe O.

Joe O.

REFRIGERATOR KITCHENAID KRMF706ESS01 Cc: frosting in freezerFound door gasket not sealing properlyFound parts of the magnet strip in the gasket to have moved inside the gasket causing unit to have air leaksNeeds door gasket; ordrng 1 W10407216 (gasket-fip)

Near Martinique Dr, Mentor, OH 44060
Jason N.

Jason N.

REFRIGERATOR KITCHENAID KRSF505ESS01 "Cc water not going into ice makerRan diagnostics step 44. bail arm sensing ice in container, no ice in container. Replaced ice maker using truck stock. Ran manual harvest test to test functionality. Op test good."

Near Berkeley Rd, Cleveland Heights, OH 44118
Dan H.

Dan H.

WASHER AMANA NTW4611BQ1 "Customer complaint that unit is not spinning, ran diagnostics found f7e1(basket speed fault), f7e7(motor unable to reach target rpm) and f1e1(main control fault) error codes, unit is missing belt and pulley shield, missing parts are not covered under warranty, unit is also very clearly not new, customer is going to contact sears about this"

Near Halworth Rd, Shaker Heights, OH 44122
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRV976FDEM00 "Installed new control, op test good"

Near E 135th St, Cleveland, OH 44120
Corina B.

Corina B.

WASHER WHIRLPOOL WTW5000DW2 "Cust showed pop, sent pic. CC that there is a noise in between rinse and spin. Started a rinse and spin. Found the gearcase is leaking oil. Will need a gearcase, motor, capacitor, cam, shifter and belt. Office to order parts. ; ordrng 1 W10721967 (drive pulley) and 1 W10913953 (actuator) and 1 W11035751 (gearcase) and 1 W11158831 (capacitor) and 1 W11239857 (belt) and 1 W11283592 (motor-drve)"

Near Pheasant Ln, Westlake, OH 44145
Dan H.

Dan H.

RANGE WHIRLPOOL WFG505M0BW2 "Installed new outer door glass, op test good"

Near Lorain Ave, Cleveland, OH 44111
Dan H.

Dan H.

RANGE FRIGIDAIRE FGF366ECB "Customer complaint of high pitch whistle coming from broiler and burners, no whistling noticed out of broiler or burners, unit is operating as designed"

Near W 45th St, Cleveland, OH 44102
Dan H.

Dan H.

WASHER WHIRLPOOL WTW5000DW2 "Customer complaint that unit is stuck in sensing, ran diagnostics found f5e2(lid lock fault) error code, lid is not locking, installed new lid lock, op test good ; used 1 W11307244 (LID LOCK ) from stock"

Near W 111th St, Cleveland, OH 44111
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRT311FZDW01 "Customer complaint that unit get wet and foggy, no frost or condensation in fresh food section or freezer section, doors are sealing, liner and cabinet have already been sealed with silicone, called whirlpool techline spoke to Scott , suggested installing 6 blade evaporator fan in place of 4 blade, file number , the shaft of evaporator fan motor came out of motor while trying to remove fan blade, installed six blade fan blade from kit and new evaporator fan motor , advised customer to monitor.; used 1 W10916494 (BLADE KIT), and 1 WP2315539 (MOTOR-EVAP) from stock"

Near Springwood Dr, Brooklyn, OH 44144
Joe O.

Joe O.

WASHER WHIRLPOOL WTW5000DW2 Cc: stopping after rinse cycleFound no stored error codesRan auto test and calibrationRan manual water valve testRan drain and spinLid locks unit is spinningOp test ok

Near Mentor Ave, Mentor, OH 44060
Dan H.

Dan H.

RANGE JENN-AIR JGD8130ADS "Installed igniter, op test good"

Near Pleasant Run Dr, Seven Hills, OH 44131
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL KRFC704FBS00 "Customer complaint that unit is not making ice, found ice box fan not running, found frost build up jamming fan blade , cleared fan is working, op test good"

Near Woodstone Dr, Brecksville, OH 44141
Corina B.

Corina B.

DISHWASHER WHIRLPOOL WDP340PAFB0 Replaced the pump and motor. Optest ok.

Near Lakeland Ave, Lakewood, OH 44107
Corina B.

Corina B.

RANGE WHIRLPOOL WFG510S0AS1 Replaced the burner valve. Optest ok; used 1 SHIPPING (SHIPPING AND HANDLING) from stock

Near Wyandotte Ave, Lakewood, OH 44107
Joe O.

Joe O.

WASHER WHIRLPOOL WDT750SAHB0 Cc: door panel damagedFound dent in door panelWent to replace part with new panelNew panel had a huge dent in itReordering door panelParts showing out of stock office to reschedule; ordrng 1 W11087372 (panel)

Near Nancy Ann Dr, Painesville, OH 44077
Corina B.

Corina B.

DISHWASHER WHIRLPOOL WDT730PAHZ0 "Entitlement came up date is good. CC that the unit is not filling with water. Checked the water supply, no pressure. Advised cust they will need a plumber. Also, told the customer to check the water line connections to the dishwasher to make sure they are a tight fit. (Could not check with no water going to the dishwasher) Optest ok."

Near W 226th St, Fairview Park, OH 44126
Corina B.

Corina B.

KITCHEN WHIRLPOOL KUWL304ESS00 "Cust showed pop, sent pic. CC that there is a rattling noise. Found the condenser is rattling in the frame. Raised the left hand side up. No noise. Optest ok."

Near Westwood Rd, Westlake, OH 44145
Corina B.

Corina B.

WASHER WHIRLPOOL WTW5000DW0 CC that there is a noise in a washer cycle. Found the washplate is stripped. Will need a new washplate.

Near Pondside Dr, Avon Lake, OH 44012
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRT311FZDW00 "Temp on freezer was 6 degrees and fresh food section 37 show customer of how to load frigde he was covering ventilation on freezer and fresh food section customer also said about 12 hour or 8 hour it turn off explain to the is going into a defrost mode it will turn back on,opt test ok"

Near Elyria Ave, Lorain, OH 44055
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRS315SNHM Replaced the door. Condenser is rattling adjusted the condenser to stop rattling. Optest ok. No water to unit

Near W 127th St, Cleveland, OH 44111
Corina B.

Corina B.

REFRIGERATOR KITCHENAID KSSC48FMS00 CC that there is a noise coming from a fan in the freezer. Found ice around the freezer fan. Steamed out the fan. Optest ok.

Near Legacy Pointe Pkwy, Avon Lake, OH 44012
Jason N.

Jason N.

DRYER SAMSUNG DV48H7400EWA2 "Cc unit not startingConfirmed power on, but not startingRemoved front, found belt slack, idler pulley came off shaft. Pulley worn, need idler pulley. ; ordrng 1 DC97-07509B (PULLEY10.90), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Dusty Ln, Chardon, OH 44024
Gabriel P.

Gabriel P.

VERTICAL FREEZER MAYTAG MZF34X16DW00 "Found freezer temp on 57 degrees also found evaporator frozen with ice,steam completely,also found thermister open replace from truck stock ,opt test ok ; used 1 W10902214 (THERMISTOR) from stock"

Near Victory Ave, Lorain, OH 44055
Gabriel P.

Gabriel P.

DISHWASHER KITCHENAID KUDE20IXWH9 "Replace both controls and control panel,opt test ok,ran test pass also notice theres is no core return on my pvr"

Near Allison Ave, Lorain, OH 44052
Brian M.

Brian M.

RANGE WHIRLPOOL WFG320M0BW2 "Cc that front glass is getting hot Found specs for gas range Ran test bake at 425 and glass was at 144 degrees after reaching temps of 425 According to temps chart the glass temps are within normal specs Side Panel, Painted 152°F (67°C)Side Panel, Porcelain 160°F (71°C)Oven Door, Painted 152°F (67°C)Oven Door, Porcelain 160°F (71°C)Oven Door, Glass 172°F (78°"

Near Martha Rd, Kent, OH 44240
David R.

David R.

DRYER WHIRLPOOL WGD8500BW0 "Cc not drying. Turned on, airflow outside is good. F3E6 moisture sensor open. Found a lot of debris in cabinet of unit, and checked all components, found fame sensor open. Will need moisture sensor and flame sensor.**** do not order parts, customer paid SVC; ordrng 2 WP3387223 (electrode 4.33)s and 1 WP338906 (sensor 40.54), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Bagley Rd, Olmsted Township, OH 44138
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL KRFC704FPS01 "Cc: could not remove water filter, water not dispensing properlyWater dispenser had a delay in dispensing waterWater filter was extremely difficult to removeRemoved water filter re installed water filter became easier to remove and water pressure and dispensing got betterOp test okCustomer to email pop"

Near Hemlock Ridge Dr, Kirtland, OH 44094
Joe O.

Joe O.

DISHWASHER MAYTAG MDB4949SDZ0 Cc: not latchingFound sprayer assembly going to top rack sitting outside the clipsAdjusted sprayer tubeOp test ok

Near Chestnut St, Geneva, OH 44041
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRS325SDHZ02 "Customer complaint of cooling issues, confirmed ff temp was 60, frz temp was 30, found evap cover badly frosted over, unit is sealing good, evap fan is slow creating build up, unit needs new evap fan; ordrng 1 2315549 (motor evaporator)"

Near Father Caruso Dr, Cleveland, OH 44102
Dan H.

Dan H.

DRYER WHIRLPOOL WED7500GC0 "Customer complaint of l2 error code, unit is not receiving correct power from supply, advised customer that they need an electrician to correct power supply, customer has plastic style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube"

Near E 113th St, Garfield Heights, OH 44125
Joe O.

Joe O.

MICROWAVE WHIRLPOOL WMH31017FS0 Cc: door switchesFound unit to have no power and customer states he pushed in one of the door switchesFound microwave fuse blown and door switch openNeeds microwave fuse and interlock switchesCustomer does not want to repair at this time

Near Grove St, Conneaut, OH 44030
Brian M.

Brian M.

DISHWASHER KITCHENAID KDPE234GPS0 Dispenser was not needed spring popped off flap and I was able to put it back together OP TEST OK

Near Center St, Garrettsville, OH 44231
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRF535SWHZ02 "Installed listed control board. Programmed to 12, unit functions returned. Op test good."

Near Auburn Rd, Chardon, OH 44024
Gabriel P.

Gabriel P.

WASHER WHIRLPOOL WTW7040DW0 "Replace transmission,shifter,rotor,stator ,opt test ok"

Near Lake Rd, Sheffield Lake, OH 44054
Jason N.

Jason N.

WASHER WHIRLPOOL NTW4516FW2 Installed drain pump wpw10661045. Ran auto test and calibration. Op test good.

Near Deerborn Ave, Mentor, OH 44060
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRT111SFDB03 Found drain pan clog with ice steam it out completely and clear drain tube also thermister was loose and frozen correct issue and steam opt test ok

Near Electric Blvd, Avon Lake, OH 44012
Corina B.

Corina B.

REFRIGERATOR FRIGIDAIRE FFHB2750TD3 "CC that the unit is not cooling. Found a leak on the evap. Recovered refrigerant, re-solder the evap. pulled 28"vac w/ pump, watched, good, charged 4.75oz r134a, unit cooling, pressures good, op test ok"

Near Bridge Ave, Cleveland, OH 44102
Jeff M.

Jeff M.

WASHER WHIRLPOOL WFW92HEFW In the process of disassembling the motor the bolt that holds on the road or broke in the shaft. Needs new bolts. I drilled the old bolt out Threads will need to be tapped died to clean the threads up.; ordrng 1 W11253212 (BOLT)

Near Cedar Glen Dr, Painesville, OH 44077
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRX735SDBM00 "Cc: leaking, ice build up in freezerFound evap drain tube pluggedCleared debris and ice from drain tubeFound service pointer pertaining to this issueNeeds drain tube; ordrng 1 W10619951 (drain tube)"

Near Munnberry Oval Rd, Newbury Township, OH 44065
Joe O.

Joe O.

REFRIGERATOR GE GTS16GSHJRSS "Cc: evap fan noiseFound evap fan to have a lot of shaft playNeeds evap fan motor; ordrng 1 WR60X23584 (motor ac/dc evap fan5808), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Washington Blvd, Cleveland Heights, OH 44118
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Customer complaint lights are dimmer than before, found a light out on the led module board, replaced with part sent, op test good"

Near Alexander Rd, Walton Hills, OH 44146
Joe O.

Joe O.

WASHER WHIRLPOOL WFW95HEDW0 "Cc: error code f3e1Found error codes f3e1(water level fault), f6e3(communication error), and f8e3(over flow conditions)Followed steps per tech sheet for each errorCalled whirlpool tech line spoke with CathyAdvised my to run unit through diagnostics Check drain and fill hoses and if everything in diagnostics passes to replace pressure sensor and sensor hose; ordrng 1 W11044559 (hose1836) and 1 WPW10448876 (switch-wl5327), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Lafayette Dr, University Heights, OH 44118
Joe O.

Joe O.

REFRIGERATOR MAYTAG MFI2269VEB6 Cc: not making iceFound ice maker to be cycling but not calling for waterReplaced ice makerOp test ok; used 1 W10882923 (ICE MAKER ASSY) from stock

Near US-322, Orwell, OH 44076
Joe O.

Joe O.

REFRIGERATOR MAYTAG MSC21C6MFZ00 "Cc: freezing in ff section on top 2 shelvesFound bottled water partially frozen in ff section temps at bottled water are at 32.1 degreesBottled water is located directly under air baffleFound temps in ff section to be at 38 degreesRan diagnostic tested baffle, baffle is opening and shuttingTemps check out goodCustomer adjusted temps to 41 degrees before my arrivalCalled and spoke with SM he advised to have the customer Evenly distribute products to give room for air to flowOp test ok"

Near Bass Lake Rd, Chardon, OH 44024
Joe O.

Joe O.

WASHER MAYTAG MVWB835DW2 "Cc: not going through cyclesFound error codes f9e2(water ring, pump drive system problem) and f3e1(pressure system fault)Checked pressure hose, found no leaks holesRan auto test and calibration, ran normal cycle and rinse and spinUnit is filling washing draining and spinningNeeds control board; ordrng 1 W11112658 (cntrl-elec)"

Near OH-307, Jefferson, OH 44047
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRF535SWHZ01 "Cc: freezing food in ff section Found unit to be pretty stockedFound temps in ff section to be at 36-38 degreesAdvised customer to allow room for air to flowTested thermistor at control found thermistor to be at 11,000 ohmsAdjusted freezer temps down from 4 to 3Advised customer that the compressor is controlled by freezer tempsOp test ok"

Near Fox Den E, Novelty, OH 44072
Joe O.

Joe O.

DISHWASHER WHIRLPOOL WDF310PAAS1 Cc: leaking by power boxFound unit leaking from floatPulled float assembly out found float full of debrisRemoved debrisRan test cycleOp test okLeft water mat under unitAdvised customer to watch for another leak

Near Crestwood Rd, Mayfield Heights, OH 44124
Dan H.

Dan H.

REFRIGERATOR MAYTAG MFI2570FEZ06 "Customer complaint of no lights and no cooling, fresh food section and freezer section at 73 degrees, nothing is running, display is blank, user interface buttons unresponsive, control is recieving 120vac , unit needs new control and user interface ; ordrng 1 W11043763 (cntrl-elec) and 1 W11269232 (user interface )"

Near W 9th St, Cleveland, OH 44113
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRT316SFDM00 "Cc: no coolFound no frost pattern on the evaporatorPulled unit out found unit to only be pulling .445 ampsWas going to tap the systemCalled BB he advised me to talk to the customer before tapping the systemNeeds evaporator, compressor and drierCustomer does not want to repair"

Near Ledge Rd, Thompson, OH 44086
Jason N.

Jason N.

DISHWASHER KITCHENAID KDTE204ESS0 "Cc unit smokingPlugged in unit, ran diagnostics, found codes 6-4 for float switch open, 8-2 for drain electrical problem, and 8-1 for slow drain. Talked to customer via phone convo, said it smelled like burning electrical and unit didn’t drain. Found piece of glass in bottom of unit, pulled filter found another piece, pulled drain pump, found glass stuck in impeller. Replaced drain pump using truck stock. Ran wash test and cancel drain. Op test good.; used 1 WPW10348269 (PUMP-DRAIN) from stock"

Near Abbey Dr, Madison, OH 44057
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Recovered refrigerant, installed compressor and filter drier, brought system into a 28” vacuum, watched 15 minutes, no change on gauges, recharged unit with 4.27oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator"

Near E 86th St, Cleveland, OH 44106
Dan H.

Dan H.

WASHER AMANA NTW4516FW2 "Customer complaint that unit is not working, ran diagnostics no error codes found, ran manual test cycl e. , unit spins and agitates, started normal wash cycle, unit filled and began washing, unit is operating as designed"

Near E 53rd St, Cleveland, OH 44105
David R.

David R.

RANGE GE JGBS66DEK1BB Cc of clicking. When you turn on burner it will light and then turn it off all burners will keep clicking constantly by them selves. Ordering spark switch harness.; ordrng 1 WB18X31213 (HARNESS SWITCHES )

Near N Leavitt Rd, Lorain, OH 44053
Dan H.

Dan H.

OTR MICROWAVE WHIRLPOOL WMH32519HW2 "Customer complaint that unit is sparking, heated a glass of water for 1 minute, repeated several times, no sparking observed, unit is heating, unit is operating as designed , found a scratch under rack mount, unit could possibly causing arcing, cleaned and touched up scratch"

Near Pearl Rd, Middleburg Heights, OH 44130
Dan H.

Dan H.

WASHER MAYTAG MHW5500FC1 "Customer complaint of the F E error, plugged unit in, unit started draining , canceled, ran diagnostics no error codes found, ran test cycle, unit completed test cycle, unit is operating as designed"

Near Theota Ave, Parma, OH 44129
Dan H.

Dan H.

RANGE WHIRLPOOL WFE515S0EW1 "Installed new element, op test good"

Near Treetop Ct, Parma, OH 44134
Dan H.

Dan H.

WASHER MAYTAG MVWX655DW0 "Customer complaint of loud noise, found pulley had come loose and rubbed through shield, added loc-tite and tightened pulley, installed new pulley shield , op test good ; used 1 W10427633 ("

Near Center Dr, Parma, OH 44134
Dan H.

Dan H.

DRYER WHIRLPOOL WED500DW2 "Customer complaint of railing/grinding/whistling sound, confirmed, found change rattling in bottom of unit, removed, op test good"

Near Dales Ct, North Royalton, OH 44133
Corina B.

Corina B.

OTR MICROWAVE MAYTAG MMV1174DH2 Replaced the magnetron. Optest ok. ; used 1 SENIORDISCOUNT (SENIORDISCOUNT) from stock

Near Sylvia Dr, Brook Park, OH 44142
Brian M.

Brian M.

WASHER GE GTW330ASK1WW Cc of loud noise when spinning Found gearcase to be loud with low hand spin Removed washplate basket seems to be corroded around hub nut and shaft Needs gearcase washers and hub nut ; ordrng 1 WH01X26190 (belleville washer) and 1 WH02X10363 (nut hub) and 1 WH02X10364 (washer hub) and 1 WH38X27335 (platform trans asm k)

Near OH-303, Ravenna, OH 44266
Corina B.

Corina B.

WASHER MAYTAG MVWB750YW0 Replaced the rps sensor. Ran a CO test. Started a rapid wash. Optest ok.

Near Edgehurst Dr, Brook Park, OH 44142
Brian M.

Brian M.

WASHER FRIGIDAIRE FAFW3801LW3 Cc of leak customer had unit pulled out at time of arrival found water coming out of the front bottom of the door and bellow is extremely dirty and moldy and bottom lip of bellow is worn out and not sealing properly Unit is stackedNeeds bellow Customer does not want to repair at this time

Near Crock Dr, Streetsboro, OH 44241
David R.

David R.

REFRIGERATOR WHIRLPOOL GB2FHDXWS07 Replaced drain tube and cleared all ice. Tested. Op test ok

Near Canterbury Ct, Elyria, OH 44035
Gabriel P.

Gabriel P.

REFRIGERATOR GE GTH18HBB3RWW "Could not found noise ask customer to record it if it comes back,couldn’t duplicate issue did found some noise coming from fan but customer not sure if thats the grinding he was hearing evap has good frost pattern and condenser fan is clear is not grinding ,opt test ok"

Near Salem Pkwy, Westlake, OH 44145
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRB322DMBM00 Could not fine noise or cracking parts pp order she don’t need she doesn’t have a water line hook up taking with me

Near Nantucket Row, Rocky River, OH 44116
Brian M.

Brian M.

WASHER MAYTAG MVWX655DW1 Installed tub hub and gearcase Ran auto test and calibration OP TEST OK

Near Hampton Rd, Kent, OH 44240
Jeff M.

Jeff M.

DRYER WHIRLPOOL WED6400SW1 "IDILER pulley has failed. I took the pulley off sanded it down and greased it so the customer can use it in the meantime; ordrng 1 8547174V (IDILER ), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Rumson Rd, Cleveland Heights, OH 44118
Brian M.

Brian M.

WASHER WHIRLPOOL GHW9100LW2 Cc of burning smell and loud noise when spinning Found tub damaged due to basket grinding into basket bearings are faulty Also found damage on bellow Needs back and front tub and bellow Customer does not want to repair at this point

Near Bartlett Rd, Mantua, OH 44255
Jeff M.

Jeff M.

DISHWASHER KITCHENAID KDFE104DSS2 "Diverter motor is leaking needs a new diverter motor; ordrng 1 W10537869 (motor), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Belvoir Blvd, Beachwood, OH 44122
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRS325SDHZ02 The unit Is dispensing water really slow customer hasn’t change the water filter since day one. I recommended for her to change the filter first if that doesn’t fix it it’s going to need a new saddle valve. If it’s a saddle valve switch it to a quarter turn ball cock though. The other option is the waterline behind the fridge is kinked. Those are the only three things that could cause a drastically slow water dispenser her father is a professional contractor

Near Maywood Rd, South Euclid, OH 44121
Brian M.

Brian M.

DRYER WHIRLPOOL WED7500GW0 Cc of unit not powering Found voltage missing not getting 220v found hot and neutral reversed Needs outlet fixed by electrician

Near Forest Glen Ave, Solon, OH 44139
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Customer did not have actual pop but whirlpool had the information Cc of condensation on freezer gasket Verified that mullions are turned on Called whirlpool They said that they have a gasket kit that may help and it sounded like they wanted to to send it to the office. I asked if they could send it to the customer but he wasn’t sure about doing that. But they want customer to try and reduce the home humidity that should also help and to turn the mullion heaters to always on. Turned mullion heaters to always on and customer agreed to get a dehumidifier Sr#

Near Tulip Ln, Chagrin Falls, OH 44023
Brian M.

Brian M.

REFRIGERATOR KITCHENAID KFIS29PBMS02 Installed Ui Ran icemaker test OP TEST OK

Near E Washington St, Chagrin Falls, OH 44023
Gabriel P.

Gabriel P.

DRYER MAYTAG MEDB765FW0 Customer gave me a demonstration of what was going on with unit she heated dryer for 5 minutes with clothes on there then she open dryer clean lint screen and add 20 minutes dry time and start but it run for a little bit and turns off also started to smell a burning smell open control panel found relay on control over heating and control smelling like burn ordering control check voltage coming out from outlet 240 found error code f4e1 thermister on blower housing open or shorted check thermister and had continuity ; ordrng 1 W10909685 (fuse-thrml) and 1 W11089308 (cntrl-elec) and 1 WP8577274 (thermistor)

Near Sherwood Dr, Bay Village, OH 44140
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRF560SMHB00 Issue was the machine was shutting down mid cycle and back on. Dallas that it was plugged into was very loose the outlet needs replaced

Near Bank St, Painesville, OH 44077
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRX988SIBM00 "CC that the unit is not making any ice and the ice cream is soft. Ff 53* fz 20* ice box 32*. Checked the evap had frost patterns in step 4. Checked the 3 way valve, opens. The ui is dim. Will need a new ui, the deli ui is not working. Checked the thermistor, fz 2000ohms ff 1000 ohms. Office to order parts. ; ordrng 1 W10789393 (cntrl-elec) and 1 W10807590 (cntrl-elec) and 1 WPW10503833 (cntrl-elec)"

Near Forest View Dr, Olmsted Falls, OH 44138
Jeff M.

Jeff M.

REFRIGERATOR KITCHENAID KFIS29PBMS00 Installed new part unit op tested good

Near Paxton Rd, Shaker Heights, OH 44120
Corina B.

Corina B.

WALL OVEN KITCHENAID KEBI200VBL "CC that the top unit does not reach temp and the bottom takes over and hour to reach temp and the timer does not work. Checked temp 150* after 20 minutes set at 350*. Will need a new thermostats and timer. Parts are no longer available. ; ordrng 1 3148656 (TIMER) and 2 3148937 (thermostat,oven)s"

Near Rustic Ln, Westlake, OH 44145
Corina B.

Corina B.

RANGE WHIRLPOOL WEE745H0FS1 Replaced the control and membrane. The control panel is scratched. Will need a new panel. Office to order part; ordrng 1 W10884503 (panl-cntrl)

Near Elmwood Rd, Rocky River, OH 44116
Jeff M.

Jeff M.

DRYER WHIRLPOOL WED5800BW Called wp tl I told him about the vent light coming on. He told me The light is more less a reminder to clean the trap

Near Durham Ct, Mentor, OH 44060
Jeff M.

Jeff M.

REFRIGERATOR FRIGIDAIRE FFHS2322MBJA "Mice chewed the drain drip hose in 2; ordrng 1 241830905 (DRAIN HOSE), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Leisurewood Ln, Perry, OH 44081
Corina B.

Corina B.

RANGE MAYTAG MER6600FZ2 CC that there is a popping noise when opening the door. Found the right hinge is hitting the frame. Replaced the hinge from surplus stock. Optest ok. ; used 1 WPW1029924 (HINGE) from stock

Near Burgandy Dr, Strongsville, OH 44149
Gabriel P.

Gabriel P.

FREEZER UPRIGHT FRIGIDAIRE LFFU14F5HWL "Freezer is on garage found compressor not running jump started with jr tool compressor started and started seeing frost on top on evap unplug put in a new start device nothing ,did not started I think the capacitor is bad anyway check power to control 124 v but is not sending the voltage .the fan dont start or the compressor need control customer will not fix do not order parts they will think about it ; ordrng 1 297286803 (capacitor-run 21.85) and 1 297370600 (control-electronic 88.67), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Vinewood Dr, Avon Lake, OH 44012
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRF555SDFZ05 "CC that there is food freezing in the ff, frost in the fz. and water on the gaskets. Ff 42 fz10. Checked the thermistor ff 10000 ohms fz 18000ohms. Checked the gaskets, good. Optest ok"

Near Azalea Ln, North Olmsted, OH 44070
Corey L.

Corey L.

DISHWASHER JENN-AIR JDB2150AWP "Customer complaint dishwasher is loud and makes banging sounds, confirmed noise is coming from chopper blade, per tech pointer chopper needs cleaned out, customer would like to attempt this and will call us if he has an issue, also found upper rack front wheel broken, customer can install wheel XXNo need to reschedule; ordrng 1 WP99003148 (wheel 5.04), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Highland Dr, Brecksville, OH 44141
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRS322FDAM04 "Customer complaint light in frz not working and fridge lights are dim, confirmed, removed freezer module and jumper wires, fridge lights lit normal, frz led failed, ordering frz module; ordrng 1 WPW10515057 (light)"

Near Ridge Rd, North Royalton, OH 44133
Jason N.

Jason N.

WASHER MAYTAG MVWB766FW0 Installed customer supplied console. Ran auto and calibration. Op test good.

Near Milann Dr, Willoughby Hills, OH 44094
Jason N.

Jason N.

WASHER MAYTAG MVWX655DW1 "Cc unit not powering onCustomer showed popChecked power in to control, good at 122v. No led status light. Unit needs control board.; ordrng 1 W11116592 (cntrl-elec)"

Near Tremaine Dr, Euclid, OH 44132
Gabriel P.

Gabriel P.

DRYER WHIRLPOOL WED9400SU0 "The cover ring that goes around the door the clips broke off so when customer close door it was closing all the way they did not want me to order then that part they wanted me to take clips off so door can close told them I have to charge labor they were ok with that fix there problem,opt test ok ; used 1 SENIORDISCOUNT (SENIORDISCOUNT) from stock"

Near Lake Rd, Avon Lake, OH 44012
David R.

David R.

WASHER WHIRLPOOL NTW4516FW2 "Cc of lid lock staying locked. Plugged in unit, lid lock light stayed on. Tried a couple more times to see if it will reset its self. Now indicator light on control will not come on. Correct 120v at outlet. Unlocked lid so customer can get clothes. Found scratch on top of panel (pictures)l ordering control and lid lock; ordrng 1 W11170317 (CONTROL) and 1 W11307244 (LATCH )"

Near N Pasadena Ave, Elyria, OH 44035
Jeff M.

Jeff M.

WASHER AMANA NTW4516FW1 The top counterbalance of the basket has separated from the middle of the basket the unit needs a new basket; ordrng 1 W10554251 (basket)

Near Main St, Perry, OH 44081
Jason N.

Jason N.

REFRIGERATOR GE CFSP5RKBCSS "Cc unit still no coolingChecked airflow to ff, low air again, checked freezer evap, found evap frosted over. Defrosted evap, checked defrost circuit, circuit open, defrost thermostat popped open, unit needs defrost thermostat.; ordrng 1 WR50X10065 (thermostat defrost)"

Near Edgecliff Dr, Euclid, OH 44123
Corey L.

Corey L.

DRYER KENMORE 110.7513241 "Customer complaint dial not moving on timer dryer stays running, found timer motor failed, unit needs new timer WPW10186032, customer does not want repair at this time, left quote; used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Oakwood Rd, Parma, OH 44130
Jason N.

Jason N.

WASHER AMANA NTW4516FW2 "Installed listed drain pump. Wrong pump, wire connector different. Ordering correct pump; ordrng 1 WPW10661045 (drain pump)"

Near Deerborn Ave, Mentor, OH 44060
Corey L.

Corey L.

REFRIGERATOR MAYTAG MFI2269VEM10 "Cannot install new bracket to glide, glide damaged from drawer falling from opening and closing, need drawer glide with the bracket sent; ordrng 1 WPW10235357 (glide)"

Near Thornton Dr, Parma, OH 44129
Corey L.

Corey L.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Customer complaint for about 3 days water did not dispense and ice wasn’t being made but yesterday it started working again and hasn’t stopped, solenoid good, water pressure good, water line connected with self piercing valve and has calcium build up all around it, advised customer these valves are flood hazards and should be replaced with ball valve"

Near Maplewood Rd, Parma Heights, OH 44130
Jason N.

Jason N.

REFRIGERATOR GE GNE26GMDFES "Cc unit making a noise in ff compartmentFound ff evap frozen over, no way to access diagnostics on this particular model. Measured continuity from p2 connector to orange neutral for ff defrost circuit. Circuit was open. Ordering defrost thermostat and defrost heater. ; ordrng 1 WR50X10108 (thermostat defrost f2406) and 1 WR51X10132 (heater def asm ff3764), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Gatewood Dr, Mentor, OH 44060
Jason N.

Jason N.

LAUNDRY CENTER WHIRLPOOL WTW5000DW1 "Cc unit will not advance cyclesNoticed unit not leveled, leveled unit. Ran diagnostics, checked for codes, no codes stored. Ran auto test and calibration. All functions passed. Ran quick wash cycle, all functions normal. Ran drain spin, spin,light stays flashing after stopping. Called WP techline Dave, said that is a general problem indicator. All functions tested good, suspects customer may be using too much soap. Advised customer to use no more then 2 tbl spoons of liquid. Op test good."

Near Nicholas Ave, Euclid, OH 44123
Jason N.

Jason N.

DISHWASHER WHIRLPOOL WDF520PADW7 "Installed control, and wash motor. Ran wash test and cancel drain. Checked for leaks. Op test good."

Near E 266th St, Euclid, OH 44132
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Customer complain it has not been making ice,found out when door close is not having good contact with switch I press and hold switch and it harvest ice and fill the icemaker also liner on door is push in maybe thats reason why it doesn’t have good contact with switch bj and I agree to replace door ; ordrng 1 W11104477 (dor-fip)"

Near Pebblebrook Ct, Avon Lake, OH 44012
Jason N.

Jason N.

REFRIGERATOR MAYTAG MFX2876DRM02 "Cc unit still warm.Confirmed ff compartment temps still at Approx. 45 degrees. Ff evap good frost pattern, good air flow. Ff thermistor checks good. Called WP techline. Rick suggested FF thermistor, main control board or Ui board. Customer to call WP to see if parts can be covered. Estimate only at this time."

Near E 330th St, Willowick, OH 44095
Gabriel P.

Gabriel P.

DRYER GE DBSR463GG7WW "Igniter was open all fuse were good ordering igniter ; ordrng 1 WE4X739 (igniter asm 123.06), used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Warwick Dr, Sheffield Lake, OH 44054
Corina B.

Corina B.

REFRIGERATOR KITCHENAID KRFC302ESS00 CC that there is frost in the freezer and he pulled the wires out from the ice maker. Found the gasket not touching the frame. Steamed gasket out. Found the tab to the ice maker arm is broken . Replaced ice maker from t/s. Optest ok. ; used 1 W10884390 (ICE MAKER ASSY 8239) from stock

Near Arundel Rd, Rocky River, OH 44116
Corina B.

Corina B.

DRYER WHIRLPOOL WED4815EW1 "Cust showed pop, sent pic. CC that the clothes are not drying. Found a lot of lint in the blow wheel. Advised cust to clean lint screen after each use. Optest ok."

Near Bunts Rd, Lakewood, OH 44107
David R.

David R.

WASHER WHIRLPOOL MVWB850YW1 "Cc leaking from front left corner, intermittent. No error codes, ran through service mode 3 times. No water leaking from front, found water leaking from back left. Went and found service pointer about new dispenser having a extra drain port. Relayed information to customer, only place I see water coming from. Tub ring checks fine. Put load in and let run, drips of water coming from dispenser. Ordering dispenser ; ordrng 1 WPW10187307 (dispenser 70.27), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Sanctuary Ln, Olmsted Township, OH 44138
Jason N.

Jason N.

RANGE JENN-AIR JES1750FB0 "Cc unit broil not working, oven temp not correct and RH burner too hot. Checked burner temp, low read approx, 350 degrees, medium approx 500 degrees. Ran broil test, broil element turned on. Ran multiple times, op test good. Ran bake test to 350 degrees, temp at 330. Calibrated oven temp +20 degrees. Op test good."

Near Chatfield Dr, Painesville, OH 44077
Corey L.

Corey L.

DRYER WHIRLPOOL WED94HEAW0 "Customer complaint dryer is not starting, found control lock on, turned control lock off and instructed customer about this feature, unit is operating as designed; used 1 SENIORDISCOUNT (SENIORDISCOUNT) from stock"

Near Sloane Ave, Lakewood, OH 44107
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Replace thermister harness by the icemaker opt test ok

Near Bell Ave, Elyria, OH 44035
David R.

David R.

DISHWASHER KITCHENAID KDTE254ESS2 "Cc of not going into wash cycle, dispenser not opening. Ran normal wash, when the pump and motor was running, fruiting cycle would stop every couple of seconds and make a humming sound out of nowhere than start back up. Door isn’t opening in service mode. 8-1, 9-1 error code. Ordering drain, dispenser and pump motor.; ordrng 1 W10861000 (detergent dispenser) and 1 W10902372 (pump&motor) and 1 WPW10531320 (pump-drain)"

Near S Point Trail, Berea, OH 44017
Corey L.

Corey L.

REFRIGERATOR FRIGIDAIRE LGHT1837NF1 "Installed im op test good, repaired damage to liner"

Near Daisy Ave, Cleveland, OH 44109

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