We serviced a
WHIRLPOOL DISHWASHER
Model TUD6710SQ0
Near Bedford Heights, OH 44146
Robert A.
Job Details: 03/27/2018
Found no loop in drain hose, corrected, inspected unit, cleaned door gasket, ran normal wash, watched for 25 min, unit fill, wash and drain 3x, no leak found, op test ok; Job Cmpltd,
We serviced a
KDTE254EBL1 KITCHENAID
Model DISHWASHER
Near Gates Mills, OH 44040
Corey L.
Job Details: 03/27/2018
Customer complaint dishwasher shuts off a few minutes after starting, confirmed drain pump not kicking on, ran diagnostics found f8e4 drain malf., unit and pump getting proper voltage, checked pump for debris, drain pump failed, replaced drain pump with extra truck stock, op test good; pckd up 1 W10894668 (motor-pump), Job Cmpltd
We serviced a
WRX735SDBM02 WHIRLPOOL
Model REFRIGERATOR
Near Lorain, OH 44055
Dan
Job Details: 03/27/2018
Customer complaint that unit is not making ice, ice bin is empty, cycled ice maker , ice maker cycled but never filled, fill valve is working, unit needs new ice maker, installed new ice maker , op test good ; used 1 W10882923 (ICE MAKER ASSY) Job Cmpltd
We serviced a
MFI2067AEQ WHIRLPOOL
Model REFRIGERATOR
Near Grafton, OH 44044
Mac
Job Details: 03/27/2018
Compressor not starting. Pulling 8.4 amps. Replaced start device. Compressor started and ran with 1.4 amps. Tested ok.; used 1 8201786 (STARTER) from stock, Job Cmpltd
We serviced a
MEDB765FW0 MAYTAG
Model DRYER
Near Strongsville, OH 44149
Chad P.
Job Details: 03/27/2018
Found gasket separating in a couple different spots. Needs gasket replaced. Gasket presses in. Cust can install. No need to return. ; ordrng 1 WPW10354795 (GASKET)
We serviced a
WFE524CLBS0 WHIRLPOOL
Model RANGE
Near Strongsville, OH 44149
Chad P.
Job Details: 03/27/2018
Found burner terminal block shorted to ground. Needs burner replaced. ; ordrng 1 W10823729 (BURNER), schdld next appmnt for 4/3 TUE
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Orange, OH 44128
Robert A.
Job Details: 03/27/2018
, Found water leaking from filter area, filter not fully installed, corrected, turned on water, no leak, op test ok; Job Cmpltd,
We serviced a
WRF560SMYB05 WHIRLPOOL
Model REFRIGERATOR
Near Garfield Heights, OH 44125
Corina H
Job Details: 03/27/2018
Replaced the arm. Optest ok. ; Job Cmpltd
We serviced a
WFG320M0BS3 WHIRLPOOL
Model RANGE
Near Elyria, OH 44035
Dan
Job Details: 03/27/2018
Installed new burner knobs, op test good ; Job Cmpltd
We serviced a
KFIS29PBMS00 WHIRLPOOL
Model REFRIGERATOR
Near Strongsville, OH 44149
Mac
Job Details: 03/27/2018
Tested all ice maker components. All tested ok. Had error E5 for timed ice making. There was water in ice maker but was not frozen at all. Ice maker thermistor not registering proper temperature to have fan turn on to cool ice maker to freeze. Office to order ice maker.; ordrng 1 WPW10764668 (ice maker), schdld next appmnt for 4/2 MON
We serviced a
MVWB855DC3 MAYTAG
Model WASHER
Near Columbia Township, OH 44028
Chad P.
Job Details: 03/27/2018
Installed fill valve. Ran service test. Op test ok. ; Job Cmpltd
We serviced a
MEDX655DW1 MAYTAG
Model DRYER
Near Avon, OH 44011
Dan
Job Details: 03/27/2018
Customer complaint that outside vent gets clogged up with lint in just a few months, lint screen is in good condition, lint screen sit in correct position in vent, blower wheel is working, unit is operating as designed ; Job Cmpltd
We serviced a
KFIS29PBMS02 KITCHENAID
Model REFRIGERATOR
Near Euclid, OH 44123
Corey L.
Job Details: 03/27/2018
Installed ff evap fan, cleared ice, op test good; Job Cmpltd
We serviced a
WFW70HEBW0 WHIRLPOOL
Model WASHER
Near Shaker Heights, OH 44122
Corina H
Job Details: 03/27/2018
Replaced the parts listed. Brought core back for return. Optest ok. ; Job Cmpltd
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BB2
Near Rocky River, OH 44116
Brian B
Job Details: 03/27/2018
Replaced burner head. Tested unit. Op test ok.; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDEM01
Near Orange, OH 44022
Robert A.
Job Details: 03/27/2018
Repaired line from valve to filter head, op test ok; used 1 TJ80-56 (5/16" X 1/4" JOHN GUEST FITT) from stock, Job Cmpltd,
We serviced a
AMANA WASHER
Model NTW4516FW2
Near Cleveland, OH 44109
Jeff M
Job Details: 03/27/2018
The units motor is loud as it spins also has a shifter fault needs a new motor and shifter; ordrng 1 W10890624 (MOTOR ) and 1 W10913953 (ACTUATOR ), schdld next appmnt for 3/30 FRI 8-12,
We serviced a
KITCHENAID OTR MICROWAVE
Model KMHS120EBS2
Near Willoughby Hills, OH 44092
Jeff M
Job Details: 03/27/2018
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
WED5000DW2 WHIRLPOOL
Model DRYER
Near Eastlake, OH 44095
Corey L.
Job Details: 03/27/2018
Customer complaint dryer does nothing, found unit receiving only 120v should be 240, advised customer to have an electrician look at the power from the wall; Job Cmpltd,
We serviced a
WDF330PAHS1 WHIRLPOOL
Model DISHWASHER
Near Avon, OH 44011
Dan
Job Details: 03/27/2018
Installed new front panel, op test good ; Job Cmpltd
We serviced a
UXT4030ADS2 MAYTAG
Model RANGE HOOD
Near Brook Park, OH 44142
Mac
Job Details: 03/27/2018
Fan not turning on. Found neutral wire was not completely making connection. Repaired connection. Tested ok.; Job Cmpltd
We serviced a
MER8800FZ1 MAYTAG
Model RANGE
Near Middleburg Heights, OH 44130
Mac
Job Details: 03/27/2018
Found noise coming from metal panel that glass top mounts to. Adjusted mounting. Tested ok.; Job Cmpltd
We serviced a
WRF535SMBM00 WHIRLPOOL
Model REFRIGERATOR
Near Strongsville, OH 44149
Chad P.
Job Details: 03/27/2018
Installed I.M AND left and right door seals OP TEST OK Avised Cust that bater flow to unit is very slow. Advised on replacing taping valve. ; Job Cmpltd
We serviced a
CROSLEY WASHER
Model VAW3584GW0
Near Conneaut, OH 44030
Arthur V
Job Details: 03/27/2018
Replaced water valve. Op test good No leaks ; Job Cmpltd,
We serviced a
KRMF706ESS00 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44124
Corina H
Job Details: 03/27/2018
Order the wrong board. Did not install any parts at this time. Called SM to order the correct board. ; ordrng 1 WPW10675033 (cntrl-elec), schdld next appmnt for 3/30 FRI
We serviced a
MVWC6ESWW1 MAYTAG
Model WASHER
Near Maple Heights, OH 44137
Chad P.
Job Details: 03/27/2018
Replaced atc. Op test ok. ; Job Cmpltd
We serviced a
JB250DF4WW GE
Model RANGE
Near Willoughby, OH 44094
Corey L.
Job Details: 03/27/2018
Installed right front infinite switch, op test good; Job Cmpltd
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH31017FS0
Near Cleveland, OH 44102
Brian B
Job Details: 03/27/2018
Found intermittant interlock switches. Replaced interlocks from t/s. Tested unit. Op test ok.; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock, Job Cmpltd,
We serviced a
MAYTAG DRYER
Model MEDC300XW0
Near Gates Mills, OH 44040
Jeff M
Job Details: 03/27/2018
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
KITCHENAID REFRIGERATOR
Model KSC24C8EYB02
Near Mentor, OH 44060
Arthur V
Job Details: 03/27/2018
Found unit not cooling —— no frost on evap. Installed bullet valve unit running plus 15 psi no cool. Unit needs a compressor. Unit pop 11-29-12. Customer has a 6-10 year warranty on parts only. SEALED SYSTEM TECH EXTRA TIME ; ordrng 1 876765 (mtg kit) and 1 W10309988 (compressor), used 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock,
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM2
Near Fairport Harbor, OH 44077
Arthur V
Job Details: 03/27/2018
Found pads torn. Replaced with truck stock. Op test good ; used 2 WP8268961 (SLEEVE FRICTION) from stock, Job Cmpltd,
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29PBMS00
Near Hiram, OH 44234
Robert A.
Job Details: 03/27/2018
Checked system, no leaks found, comp loud, tapped system, lowside at 35psi, needs comp kit; ordrng 1 W10276644 (COMP KIT), schdld next appmnt for 4/2 MON 2-5 [***],
We serviced a
MAYTAG WASHER
Model MVWB835DW1
Near Ravenna, OH 44266
Robert A.
Job Details: 03/27/2018
Installed service kit, tan test 52, op test ok; Job Cmpltd,
We serviced a
KMHC319ESS3 KITCHENAID
Model MICROWAVE
Near Mayfield, OH 44143
Corey L.
Job Details: 03/27/2018
Unit was on the floor when tech arrived, The blue and the black wires off the relay were switched, corrected, helped customer remount unit op test good; Job Cmpltd
We serviced a
MTW5800TW0 WHIRLPOOL
Model WASHER
Near Lyndhurst, OH 44124
Corey L.
Job Details: 03/27/2018
Installed new agitator, op test good; Job Cmpltd
We serviced a
WFW75HEFW0 WHIRLPOOL
Model WASHER
Near Concord Township, OH 44077
Dan
Job Details: 03/27/2018
Customer complaint of error code flashing, unit plugged into outlet with an open ground, advised customer that they need an electrician to correct power supply, ran diagnostics found f3e1(water level system error) error code, started quick wash cycle, unit filled to correct level, drained and filled again to correct level, unable to duplicate the problem, unit is operating as designed, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent, also noticed customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; Job Cmpltd
We serviced a
MEDB835DW4 MAYTAG
Model DRYER
Near Olmsted Falls, OH 44138
Mac
Job Details: 03/27/2018
Replaced blower wheel. Tested ok.; Job Cmpltd
We serviced a
WRF989SDAM00 WHIRLPOOL
Model REFRIGERATOR
Near Olmsted Falls, OH 44138
Mac
Job Details: 03/27/2018
Refrigerator compartment is becoming warmer and compressor is very noisy. All parts and labor are covered by Special Project S71233. Office to order compressor and evaporator.; ordrng 1 W10276644 (compressor) and 1 W10687098 (evaporator), schdld next appmnt for 3/30 FR
We serviced a
KDFE104DWH5 KITCHENAID
Model DISHWASHER
Near Willowick, OH 44095
Chad P.
Job Details: 03/26/2018
Hit cancel. Unit drained. Ran normal wash and canceled. Unit drained. Repeated a few times. No issue with unit found. Ran diagnostics mode. 6-4 error code. Open float. Float checks good. Unit completed diagnostics with out failure. Advised to use as normal. Op test ok. ; Job Cmpltd
We serviced a
WRT3L1SZYF00 WHIRLPOOL
Model REFRIGERATOR
Near Eastlake, OH 44095
Corina H
Job Details: 03/26/2018
CC that the fz is not cooling and the ff is freezing food. Ff 37 fz 30. Removed evap cover. The evap and condenser fans are running. The evap has frost pattern at the top of the evap. Will need a new evap and dryer and thermostat. Called SM to order part ; ordrng 1 WPW10143759 (dryer) and 1 WPW10314205 (evaporator) and 1 WPW10584888 (thermostat), schdld next appmnt for 3/30 FR
We serviced a
ED2FHGXSQ00 WHIRLPOOL
Model REFRIGERATOR
Near University Heights, OH 44118
Corey L.
Job Details: 03/26/2018
Customer complaint ice maker not dispensing ice, confirmed, found power not getting to motor, relay switch in dispenser assembly has no support and is loose, support brackets broke not allowing switch to make contact with ice dispenser arm, unit needs new control bracket ; ordrng 1 WP2180226 (bracket), schdld next appmnt for 3/29 THU
We serviced a
MSC21C6MFZ00 MAYTAG
Model REFRIGERATOR
Near Pepper Pike, OH 44124
Corey L.
Job Details: 03/26/2018
Customer complaint ice maker dispenser doesn’t work, found dispenser lock on, turned dispenser lock off, found customers use and care guide to instruct customer on how to operate this feature, had customer perform dispenser lock and unlock; Job Cmpltd,
We serviced a
AMV2307PFB0 AMANA
Model MICROWAVE
Near Garfield Heights, OH 44125
Corina H
Job Details: 03/26/2018
Replaced the door switches. Optest ok. ; Job Cmpltd
We serviced a
MVWC565FW0 MAYTAG
Model WASHER
Near Parma, OH 44134
Dan
Job Details: 03/26/2018
Customer complaint that start button does not work and lid lock light blinks with lid open, no lights flashing, ran diagnostics no error codes found, started normal wash cycle unit filled and advanced to wash cycle, cancelled, started drain and spin lid locked unit spun, unit completed drain cycle, start button is working, lid lock light is not flashing, unable to duplicate the problem, unit is operating as designed ; Job Cmpltd
We serviced a
MVWC565FW0 MAYTAG
Model WASHER
Near Parma, OH 44129
Dan
Job Details: 03/26/2018
Customer complaint that unit will not stop spinning, unit unplugged when tech arrived, plugged unit in, unit did not start spinning, ran diagnostics found f5e3(lid unlock fault, f0e5(off balance load detected), and f0e2(over suds condition), lid locks and unlocks, started drain and spin cycle, unit completed spin cycle and ended cycle, repeated with same results, unit is operating as designed, called whirlpool safety team spoke to April, reported unit is operating as designed , file number 7721571700; Job Cmpltd
We serviced a
MDB7749AWB2 WHIRLPOOL
Model DISHWASHER
Near Parma, OH 44130
Dan
Job Details: 03/26/2018
Customer complaint that door will not latch and unit will not start, found latch physically broken, found start button not working, stuck key test shows control is good, unit needs new latch and user interface ; ordrng 1 W10811148 (panel-cntl) and 1 WPW10404412 (latch-door), schdld next appmnt for 3/29 THU
We serviced a
GB9FHDXWQ01 WHIRLPOOL
Model REFRIGERATOR
Near Oberlin, OH 44074
Mac
Job Details: 03/26/2018
Replaced water inlet valve and ice maker. Cycled ice maker, tested ok.; Job Cmpltd
We serviced a
MEDC200XW3 MAYTAG
Model DRYER
Near Elyria, OH 44035
Mac
Job Details: 03/26/2018
Dryer not heating. Element tested open. Replaced element from truck stock. All functions normal.; used 1 279838 (ELEMENT) from stock, Job Cmpltd
We serviced a
WED5600XW1 WHIRLPOOL
Model DRYER
Near Moreland Hills, OH 44022
Chad P.
Job Details: 03/26/2018
Replaced control. Ran on different cycles. Op test ok. ; Job Cmpltd,
We serviced a
ACR4303MFW1 WHIRLPOOL
Model RANGE
Near Aurora, OH 44202
Chad P.
Job Details: 03/26/2018
Installed control. Op test ok. ; Job Cmpltd
We serviced a
KRFC302ESS WHIRLPOOL
Model REFRIGERATOR
Near Valley View, OH 44125
Chad P.
Job Details: 03/26/2018
Replaced doors. Op test no good. Doors deformed in the ss Needs door reordered. Advised doors will take time to come in and if we have need been in contact to please call the office for service. ; ordrng 1 13094739SQ (dor-fip ss, RH) and 1 13094747SQ (dor-fip ss, LH)
We serviced a
MVWB835DW1 WASHER
Model MVWB835DW1
Near Ravenna, OH 44266
Robert A.
Job Details: 03/26/2018
Installed service kit, tan test 52, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW0
Near Atwater, OH 44201
Robert A.
Job Details: 03/26/2018
Ran diagnostics, off bal load, ran recal cycle, found wash plate and hub stripped, shaft of gearcase droppedCust to replace; ordrng 1 W10528947 (HUB26.16) and 1 W10752283 (WASH PLATE101.64) and 1 W11035751 (GEARCASE242.58), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,
We serviced a
WHIRLPOOL WASHER
Model CAE2745FQ0
Near North Olmsted, OH 44070
Brian B
Job Details: 03/26/2018
Found control clicking and lid in locked position. Ran diag, F5E3, lid unlock fault. Ohmed out lid lock per tech sheet. Lid lock checks ok. Per tech sheet, will need control. Will also order lid lock. Per warr, parts are covered under 2 year warr. Customer will pay labor and sc. ship parts to 23000 mastic rd. North Olmsted, 44070.; ordrng 1 W11188527 (CONTROL ) and 1 WPW10482836 (LATCH LID ASSEMBLY ), schdld next appmnt for 3/29 THU
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Fairview Park, OH 44126
Brian B
Job Details: 03/26/2018
Found lid would not lock. Ran diag, F5E1 code, lid lock fault. Replaced lid lock from pre I’d’d parts. Ran calibration and auto test . Op test ok. Placed unused parts into surplus stock.; Job Cmpltd,
We serviced a
MAYTAG DRYER
Model WED9200SQ0
Near Mayfield Heights, OH 44143
Jeff M
Job Details: 03/26/2018
The unit has a f1 main Control fault. The unit needs a new control ; ordrng 1 WPW10110641 (CONTROL ), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,
We serviced a
WHIRLPOOL RANGE
Model MGT8655XS01
Near South Euclid, OH 44121
Jeff M
Job Details: 03/26/2018
he control isn’t sending power and has a f1e0 code miscommunications the unit needs a new control; ordrng 1 WPW10365420 (CONTROL ), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, schdld next appmnt for 3/29 THU 8
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Eastlake, OH 44095
Arthur V
Job Details: 03/26/2018
Replaced main control. Op test no good. Needs motor sump assy left core for last tech to take .; ordrng 1 W11025157 (MOTOR SUMP ASSY ), schdld next appmnt for 3/29 THU 2-5,
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM2
Near Fairport Harbor, OH 44077
Arthur V
Job Details: 03/26/2018
Found pads torn. Replaced with truck stock. Op test good ; used 2 WP8268961 (SLEEVE FRICTION) from stock, Job Cmpltd,
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF606ESS01
Near Aurora, OH 44202
Robert A.
Job Details: 03/26/2018
Installed drawer front and control, op test ok; Job Cmpltd,
We serviced a
MDBTT53AWW2 MAYTAG
Model DISHWASHER
Near Parma, OH 44134
Corina H
Job Details: 03/26/2018
CC that the unit is leaking from the left side. The unit is level, door closing properly. Removed the front panel found water is coming over the lip of the bottom of the dw. Called SM to order part ; ordrng 1 WPW10330588 (arm-spray), schdld next appmnt for 3/29 THU
We serviced a
MDB7100AWW MAYTAG
Model DISHWASHER
Near WARRENSVL HTS, OH 44122
Corey L.
Job Details: 03/26/2018
Customer complaint unit does nothing, unit is not responding to any selections, unit is receiving 120vac, burn marks on control board, unit needs new control, customer does not want repair
We serviced a
KRFF507EWH00 KITCHENAID
Model REFRIGERATOR
Near Strongsville, OH 44136
Corina H
Job Details: 03/26/2018
CC that the unit is not cooling. Ff 61 and fz 61. Lights are working. Ran diag fans turn on, compressor turns on. No frost patterns on the ff or the fz evap. Will need a new control and UI. Called SM to order parts. ; ordrng 1 W10807590 (cntrl-elec) and 1 W11089931 (panel-ui), schdld next appmnt for 3/29 THU
We serviced a
FFHS2622MSU FRIGIDAIRE
Model REFRIGERATOR
Near WARRENSVL HTS, OH 44122
Corey L.
Job Details: 03/26/2018
Customer complaint unit is leaking in freezer, confirmed bottom of freezer has 3-5 inches of ice built up from freezer floor, bottom of evap was also frozen solid 2 inches thick, cleared ice, found no evidence of leaking inside unit, found valve leaking slightly behind fridge onto floor, replaced water valve, water filter is installed correctly, advised customer to monitor for a few days or so; Job Cmpltd
We serviced a
KDFE104DWH2 KITCHENAID
Model DISHWASHER
Near Brook Park, OH 44142
Dan
Job Details: 03/26/2018
Customer complaint that soap is not dissolving and dispenser gasket fell off, started normal wash cycle, unit filled, wash motor never started, wash motor is recieving 120vac, found dispenser gasket falling off off dispenser, unit needs new sump assembly and detergent dispenser, installed dispenser and sump assembly, op test good ; used 1 W10861000 (DISPENSER-DISHWASHER), and 1 WPW10605057 (PUMP AND MOTOR ASSY) from stock, Job Cmpltd
We serviced a
B136CAL1 WHIRLPOOL
Model REFRIGERATOR
Near Avon, OH 44011
Mac
Job Details: 03/26/2018
High voltage board that is needed, is no longer available. Ticket is being sent to management for review.; Job Cmpltd
We serviced a
WDT710PAYM3 WHIRLPOOL
Model DISHWASHER
Near Brecksville, OH 44141
Chad P.
Job Details: 03/26/2018
Found unit with standing water. Hit drain. Unit drained. Possible blockage in drain line. Found lower sprayer not attached. Corrected sprayer. Ran normal wash and canceled. Unit worked correctly. Ran service test mode. No faults. Advised to use as normal. If issues return please contact the office back for service. ; Job Cmpltd
We serviced a
JDB8910AWB JENN-AIR
Model DISHWASHER
Near Beachwood, OH 44122
Corey L.
Job Details: 03/26/2018
Customer complaint unit is will not turn on, confirmed unit dead on arrival, unit is getting correct power, found burn marks on PCB, unit needs new control, customer wants to get a new unit did not want quote write up Job Cmpltd
We serviced a
KEBC247VWH02 KITCHENAID
Model WALL OVEN
Near Shaker Heights, OH 44122
Corey L.
Job Details: 03/26/2018
Customer complaint unit is not cleaning in the self clean cycle, no other issues, ran diagnostics no error codes found, exhaust fan above unit is getting 120v at cover, started bake cycle 350 upper & lower ovens, heated to temp, unit is operating as designed, advised customer to contact an electrician about exhaust fan and had customer flip breaker for fan; Job Cmpltd
We serviced a
WRX988SIBM0 WHIRLPOOL
Model REFRIGERATOR
Near Middleburg Heights, OH 44130
Corina H
Job Details: 03/26/2018
CC that the left door is making a creeping noise when closing. Found the door closer is hitting the hinge. Will need a new closer and cam. Called SM to order parts ; ordrng 1 W10904595 (closer) and 1 WPW10505294 (cam), schdld next appmnt for 3/29 THU
We serviced a
MBF1958DEM00 MAYTAG
Model REFRIGERATOR
Near Berea, OH 44017
Corina H
Job Details: 03/26/2018
CC that the door swings open and hits the door next to it and the is a noise. Found the closer is not opening properly. The damper motor is rattling when it opens and closes. Called SM to order parts. ; ordrng 1 WP67003639 (closer) and 1 WPW10594330 (control), schdld next appmnt for 3/29 THU
We serviced a
MEDB765FW0 MAYTAG
Model DRYER
Near Strongsville, OH 44149
Corina H
Job Details: 03/26/2018
CC that the right side of the cycles are not working. customer has plastic style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube,Turned on time time and the unit counted down as designed. Checked the moisture sensor, good. Working as designed. ; Job Cmpltd
We serviced a
WFG515S0ES0 WHIRLPOOL
Model RANGE
Near Strongsville, OH 44149
Corina H
Job Details: 03/26/2018
CC that the oven does not light. Turned oven on light with the first spark. Heated oven to 350* let it cycle a few times. Working as designed. Optest ok. Job Cmpltd,
We serviced a
NFW7200TW WHIRLPOOL
Model WASHER
Near Strongsville, OH 44149
Corina H
Job Details: 03/26/2018
Replaced the parts listed. Optest ok. ; Job Cmpltd
We serviced a
KEBS109BSS01 KITCHENAID
Model WALL OVEN
Near Westlake, OH 44145
Dan
Job Details: 03/26/2018
Customer complaint that oven is not working, display is blank, found thermal fuse open, jumped out, oven worked, unit needs new thermal fuse, installed new thermal fuse, op test good ; used 1 WPW10545255 (FUSE-THRML) Job Cmpltd,
We serviced a
MDB8959SBS0 MAYTAG
Model DISHWASHER
Near Avon, OH 44011
Dan
Job Details: 03/26/2018
Customer complaint that unit is not starting, no buttons on user interface are working, stuck key test shows unit needs new keypad; ordrng 1 WPW10475780 (panel-cntl), schdld next appmnt for 3/29 THU
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Fairview Park, OH 44126
Brian B
Job Details: 03/26/2018
Found lid would not lock. Ran diag, F5E1 code, lid lock fault. Replaced lid lock from pre I’d’d parts. Ran calibration and auto test . Op test ok. Placed unused parts into surplus stock.; Job Cmpltd,
We serviced a
GDT550HGD1BB GE
Model DISHWASHER
Near Wickliffe, OH 44092
Dan
Job Details: 03/26/2018
, New drain pump comes in kit that changes wash motor, drain pump and harness, new wash motor is damaged (see pics), new drain pump requires new harness and wash motor, reordering drain pump kit; ordrng 1 WD49X23779 (drain pump ), schdld next appmnt for 3/30 FRI
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF540CWHB00
Near Montville, OH 44064
Jeff M
Job Details: 03/26/2018
Replaced baffle control. Opened quiet. Op test good ; Job Cmpltd,
We serviced a
JXD7036YS3 JENN-AIR
Model HOOD DOWN DRAFT
Near Westlake, OH 44145
Mac
Job Details: 03/26/2018
Replaced switch cover, motor and motor arm. Control button for motor movement is broken. Office to order button.; ordrng 1 WPW10681777 (buttn-cntl)
We serviced a
MVWC565FW0 MAYTAG
Model WASHER
Near Olmsted Falls, OH 44138
Mac
Job Details: 03/26/2018
After replacement of drive hub and drive pulley, noise is still occurring. Noise is difficult to determine exactly where it comes from. Office to order gear case.; ordrng 1 W11035751 (gearcase), schdld next appmnt for 3/30 FRI
We serviced a
MAYTAG RANGE
Model MER6600FZ
Near MENTOR ON THE, OH 44060
Jeff M
Job Details: 03/26/2018
I took the back panel tested the heating elements fuses and wires everything tested good plugged it in broiler work.; Job Cmpltd,
We serviced a
WMH31017FW0 WHIRLPOOL
Model MICROWAVE
Near Broadview Heights, OH 44147
Chad P.
Job Details: 03/26/2018
Installed control and bulb and lamp holder . Op Test Ok . ; Job Cmpltd
We serviced a
WHIRLPOOL DRYER
Model WED4815EW
Near MENTOR ON THE, OH 44060
Jeff M
Job Details: 03/26/2018
Hooked up a power cord to the dryer plugged it in and it worked It started to produce heat it does have signs of it being wired improperly but it is cosmetic; Job Cmpltd,
We serviced a
WMH53520CS4 WHIRLPOOL
Model MICROWAVE
Near North Royalton, OH 44133
Chad P.
Job Details: 03/26/2018
Replaced interlocks. Op test ok. ; Job Cmpltd
We serviced a
MEDC215EW1 MAYTAG
Model DRYER
Near Garfield Heights, OH 44105
Chad P.
Job Details: 03/26/2018
Installed motor. Op test ok. ; Job Cmpltd
We serviced a
KODE500ESS02 KITCHENAID
Model WALL OVEN
Near Shaker Heights, OH 44122
Chad P.
Job Details: 03/26/2018
Found very large chip in paint on bottom of the oven. Called Techline. Dave. Cosmetic warranty. Sr# 7721586426; Job Cmpltd
We serviced a
MAYTAG DRYER
Model MGDC215EW2
Near MENTOR ON THE, OH 44060
Jeff M
Job Details: 03/26/2018
Plug the dryer and was unable to hear any rattling noises unit tested good; Job Cmpltd,
We serviced a
MER6751AAB WHIRLPOOL
Model RANGE
Near South Euclid, OH 44121
Chad P.
Job Details: 03/26/2018
Found lower bake element open. Power checks good. Needs element replaced. ; ordrng 1 WP7406P428-60 (ELEMENT), schdld next appmnt for 3/30 FRI
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDEM01
Near Cleveland, OH 44111
Brian B
Job Details: 03/26/2018
CC that machine warmed up. Checked temps, -1 frz, 38 ff. Ran diag and tested all loads. All functions normal. Asjusted feet to level machine, cleaned condensor coils. Op test ok.; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIDM02
Near Lakewood, OH 44107
Brian B
Job Details: 03/26/2018
Found new damper installed is very noisy, will need another new damper installed. Office to order part ; ordrng 1 W11164593 (DIFFUSER ), schdld next appmnt for 3/29 THU 10-1,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Lakewood, OH 44107
Brian B
Job Details: 03/26/2018
Replaced led control. Lights now working. Op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF989SDAM00
Near Auburn Township, OH 44023
Robert A.
Job Details: 03/26/2018
Found process stub leaking, corrected, pulled 28”vac w/pump, watched, charged5.5oz r134a, op test ok; used 1 TJ90BPV31V (BULLET PIERCING VALVE), 1 TJAF1200 (CHARGING TUBE), 1 W10896709 (6/6COUPLER), and 1 W10898074 (LOKPREP) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Lakewood, OH 44107
Brian B
Job Details: 03/26/2018
Replaced led control. Lights now working. Op test ok; Job Cmpltd,
We serviced a
KITCHENAID DISHWASHER
Model KUDS30IXBL
Near Mentor, OH 44060
Jeff M
Job Details: 03/26/2018
found the chopper blades broken. I use the ts pumps choppers to fix the machine unit tested good;
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Fairport Harbor, OH 44077
Jeff M
Job Details: 03/26/2018
Ran a heavy cycle with blankets unit tested good. He picked blanket he started the load. I did balance it a little better; Job Cmpltd, saved tckt [SdLin
We serviced a
WHIRLPOOL RANGE
Model KOSC504ESS00
Near Roaming Shores, OH 44084
Arthur V
Job Details: 03/26/2018
Control bd number W10803993 was not used or needed. Brand new part. Installed membrane. Op test membrane working. Blower rattling badly needs blower and thermostat fix ; ordrng 1 W11034459 (T STAT FIX) and 1 WPW10176670 (blower), schdld next appmnt for 3/30 FRI !,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Lakewood, OH 44107
Brian B
Job Details: 03/26/2018
Replaced led control. Lights now working. Op test ok; Job Cmpltd,
We serviced a
MAYTAG DRYER
Model MEDC300BW0
Near Cleveland, OH 44104
Brian B
Job Details: 03/26/2018
Replaced timer. Ran test cycle. Op test ok. Office to bill;
We serviced a
KENMORE DISHWASHER
Model 665.13123K703
Near North Madison, OH 44057
Arthur V
Job Details: 03/26/2018
Customer had power surge and now normal light on UI is flashing and nothing else is working. Attempted to cut power and restart. No good. Unit needs main control and touch pad Please ship tp 265 Tuxworth Rd. Centerville ,Ohio 45458. Customer not back here till May. DO NOT ATTEMPT TO MOVE UP ; ordrng 1 WPW10083050 (panel-cntl) and 1 WPW10285178 (cntrl-elec), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, schd Mon