We serviced a
GE WASHER
Model Gtw680BSJ5WS
Near Highland Heights, OH 44143
Dan H
Job Details: 04/11/2022
"Installed new control, op test good"
We serviced a
KENMORE REFRIGERATOR
Model 25370413411
Near Wickliffe, OH 44092
Dan H
Job Details: 04/11/2022
"Installed new user interface, op test good"
We serviced a
KENMORE DRYER
Model 110.87872603
Near Mentor, OH 44060
Dan H
Job Details: 04/11/2022
"Installed new thermal fuse and thermostat , op test good"
We serviced a
WHIRLPOOL WASHER
Model MVWX700XL2
Near Mentor, OH 44060
Jason N
Job Details: 04/11/2022
"Cc unit not spinning outRan diagnostics, found codes f7e5 for shifter fault, f5e3 for lid unlock fault and f5e1 for lid lock failure lid is up. Ran manual lid locks tests, lid lock is working properly. Found shifter is not shifter properly between agitation and spin. Unit needs shift actuator. Replaced using truck stock part. Ran auto test and calibration. All functions passed. Op test good. ; used 1 WPW10006355 (ACTUATOR) from stock"
We serviced a
KENMORE REFRIGERATOR
Model 10662862100
Near Ravenna, OH 44266
Joe O
Job Details: 04/11/2022
"Cc: leaking, not cooling properlyFound leaking into ff section. Found drain tube plugged. Needs drain cleared. Cleared vents and drain. Op test ok"
We serviced a
WHIRLPOOL DRYER
Model WGD5100HW1
Near Kent, OH 44240
Joe O
Job Details: 04/11/2022
"Cc: long dry timesTested moisture sensor checked good. Advised customer on how moisture sensor works. Ran timed dry cycle, tested heat and air flow. Unit has good heat and air flow. Checked outside venting. Found air restricted outside. Cust Has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard?associated with this type of vent hose and advised cust to replace with a semi?rigid metal hose to?prevent fire hazard. Advised customer to try replacing venting. Op test ok"
We serviced a
WHIRLPOOL MICROWAVE
Model WOC75EC0HS04
Near Independence, OH 44131
David R
Job Details: 04/11/2022
"Took pic of cabinet behind unit when in place, to show how unit is set and opening of cabinets wood is showing from when installed. Replaced UI console. Reset date and time. Tested. Good. Op Test Ok."
We serviced a
WHIRLPOOL DRYER
Model WED8127LC1
Near Jefferson, OH 44047
Dan H
Job Details: 04/11/2022
"Installed new motor, op test good"
We serviced a
WHIRLPOOL RANGE
Model WFE550S0LZ0
Near Streetsboro, OH 44241
Joe O
Job Details: 04/11/2022
Installed infinite switch. Tested. Op test ok
We serviced a
GE DRYER
Model DBSR453EB0WW
Near Streetsboro, OH 44241
Joe O
Job Details: 04/11/2022
Installed bearing kit. Tested. Op test ok
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Streetsboro, OH 44241
Joe O
Job Details: 04/11/2022
Installed wash plate and hub. Ran auto test and calibration. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT313CZLZ00
Near Lakewood, OH 44107
Gabriel P
Job Details: 04/11/2022
Compressor over heated and has 8.08 amps ordering compressor parts is out of stocks ; ordrng 1 W11370574 (Compressor) and 1 W11109499 (Dye)
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW1
Near Avon, OH 44011
Marie V
Job Details: 04/11/2022
Cc that the unit was showing error code F9E1 amd that the lid is locked. Cant wash or do anything. Ran diag found error code F9E1 drain electrical problem. Unit had door locked. On diag it would not work. Rebooted unit. I was able to get door open and removed towels. But tried to start a cycle unit shows CLOSE LID. it does not detect door open or close. Ordering latch and control. Office will contact once they have eta on the part.; ordrng 1 W11394572 (Latch) and 1 W11543997 (Control.)
We serviced a
KITCHENAID DISHWASHER
Model KDTE204ESS1
Near Gates Mills, OH 44040
Corina B
Job Details: 04/11/2022
"Replaced the pump and motor and adjuster, ran a calibration. Opt test ok ; used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model LXR5432KQ0
Near Maple Heights, OH 44137
Manny
Job Details: 04/11/2022
"Cc unit not draining or spinning, ran normal cycle and let the unit fill for a bit then advance the cycle to drain and spin, unit doesnt spin or drain. Everything seems to be working but the spin and drain, checked contacts on timer and timer is fully functional, bypass door switch and unit started to drain and spin. Door switch is broken and needs to be replaced, ordering switch; ordrng 1 3949247V (switch-plg)"
We serviced a
KITCHENAID RANGE
Model KSGG700ESS0
Near Lyndhurst, OH 44124
Corina B
Job Details: 04/11/2022
Replaced the door parts. Opt test ng. The hinges spring back up. Will need new hinges. ; ordrng 1 Wpw10299227 (Hinges) and 1 W10347464 (Hinge)
We serviced a
WHIRLPOOL WASHER
Model WTW4850HW2
Near Shaker Heights, OH 44122
Corina B
Job Details: 04/11/2022
CC that there is a noise when its running. Confirmed. Found the cold and hot reversed. The cold valve was turned off and humming. Reversed the hot and cold lines. Cold shut off has a drip. Will need a plumber. Opt test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FMDB01
Near Willoughby, OH 44094
Jason N
Job Details: 04/11/2022
"Cc unit making a buzzing noise and not getting cold in refrigerator sectionFound evaporator frosted over. Ran force defrost, unit heater circuit powered up. Checked defrost thermistor, reading good at 6.1k after steaming out of ice. Unit needs control box. ; ordrng 1 W11353813 (Control)"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Maple Heights, OH 44137
Manny
Job Details: 04/11/2022
"Cc unit not locking, ran diagnostics no error codes, ran test cycle unit finished without any issues, replaced lid, opt test ok took control that was sent with lid just in case that we need to return it."
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC0
Near Lorain, OH 44052
Marie V
Job Details: 04/11/2022
Replaced hinge. Op test ok
We serviced a
MAYTAG WALL OVEN
Model CWG3100AAEE29
Near Maple Heights, OH 44137
Manny
Job Details: 04/11/2022
Customer stated that unit is working properly and need no service she said she apologize for the inconvenience. She canceled service at the door for oven.
We serviced a
WHIRLPOOL RANGE
Model WFE550S0HZ1
Near Richmond Heights, OH 44143
Jason N
Job Details: 04/11/2022
"Installed LF burner element, repaired damaged wire. Tested burner, op test good."
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Mayfield Heights, OH 44124
Jason N
Job Details: 04/11/2022
"Cc unit squealing when filling with waterRan manual fill test, found cold valve not opening fully, pressure is reduced and causing water cavitation(squealing noise). Replaced inlet water valve using misc. truck stock. Reran valve, test no abnormal noise heard, fill pressure good. Op test good. ; used 1 W11210463 (Inlet) from stock"
We serviced a
MAYTAG WASHER
Model MVWB766FW0
Near Shaker Heights, OH 44122
Corina B
Job Details: 04/11/2022
"Replaced the ui and control. Brought core back for return. Ran a calibration. Started a sanitize with oxi, wash. Opt test ok"
We serviced a
TAPPAN COOKTOP GAS
Model 14-2639-00
Near Maple Heights, OH 44137
Manny
Job Details: 04/11/2022
"Cc unit keeps clicking, verify and unit keeps sparking on surface igniter, checked power and proper voltage, unit will need spark module and switches, but switches are discontinued.; ordrng 4 316032001 (switch-burner ignito)s and 1 5303912606 (spark module)"
We serviced a
MAYTAG REFRIGERATOR
Model MFW2055DRM00
Near South Euclid, OH 44121
Jason N
Job Details: 04/11/2022
"Cc unit not dispensing water and not making iceRan dispense test, valve is buzzing but no water coming in. Checked water at filter housing, found good pressure at housing. Cleared restrictions in housing, reinstalled filter. Tested dispense and cycled ice maker. Good water dispense and ice maker filled with water on cycle. Op test good."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFHG2251TF4
Near Shaker Heights, OH 44122
Corina B
Job Details: 04/11/2022
"CC that there is frost and ice building up in the freezer and the ice maker is not working. Confirmed. Found the fill cup frozen with water. Steamed out the fill cup. Cycled the ice maker, filled. If it stops making ice will need a valve. ; ordrng 1 242252702 (Valve), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Ashtabula, OH 44004
Dan H
Job Details: 04/11/2022
"Installed new control, op test good"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS00
Near Brecksville, OH 44141
Manny
Job Details: 04/11/2022
"Cc unit never made ice, took temps in both sections RC 42 FC 28 found FC evap cover in ice by bimetal check bimetal and pass check amp draw and unit pulling 1.59 unit will need evap replaced, not enough stub on compressor unit will need compressor and filter. Parts are under the 10 year manufacture warranty. Ordering compressor, evap and filter, Customer will pay for labor after the repair. Set next appointment as 3 count ; ordrng 1 WPW10608485 (evaporator) and 1 8201675 (compressor) and 2 WPW10143759 (dryer)s"
We serviced a
MAYTAG REFRIGERATOR
Model MFT2776DEM02
Near Avon Lake, OH 44012
Marie V
Job Details: 04/11/2022
"Defrosted fresh food Evap, and replaced thermistor harness. Put back together and set temps to recommended. Advice cust to allow 24 hours for fresh food to be at normal temps. Brought extra part for return."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Westlake, OH 44145
Gabriel P
Job Details: 04/11/2022
Missing rails clip ordering ; ordrng 2 WPW10508950 (Stop clip)s
We serviced a
MAYTAG DRYER
Model MGDP575GW0
Near Strongsville, OH 44136
David R
Job Details: 04/11/2022
Replaced door latch. Tested. Good. Op Test Ok
We serviced a
WHIRLPOOL RANGE HOOD
Model WVW51UC6FS3
Near Strongsville, OH 44136
David R
Job Details: 04/11/2022
"Customer had closing docs, new built home, took pics. Customer wanted tech to check out functions of good. All check good, put a paper towel up and hood working normal. Customer also said when its windy that alot of air is coming back through and is loud. Let customer know to talk to builder about that, nothing to do with actual unit itself. Unit is good. Op Test Ok"
We serviced a
GE COOKTOP GAS
Model n/a
Near Aurora, OH 44202
Joe O
Job Details: 04/11/2022
"Cc: burners not lightingFound unit is receiving proper power. Found no power out of transformer to switches. Needs transformerTransformer out of stock. Office to reschedule; ordrng 1 WB26X24409 (transformer), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WALL OVEN COMBO
Model WOC75EC0HS04
Near Strongsville, OH 44136
David R
Job Details: 04/11/2022
"Cc unit microwave light not turning on, also customer said on display time is changing by itself, fast forwarding. Went into diagnostics, F6E0 error code, UI lost communication. Would suggest replacing UI and lamp at same time.; ordrng 1 W11428561 (UI control)"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Cleveland Heights, OH 44121
Jason N
Job Details: 04/11/2022
"Cc unit heating but not tumblingFound drive belt broke, rear left roller seized up. Replaced all rolling components using dryer repair kit from truck stock. Ran dryer op test, good heat and tumble. Op test good.; used 1 4392065 (DRYER REPAIR KIT) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW9400SW01
Near Cleveland, OH 44128
Corina B
Job Details: 04/11/2022
"CC that the unit does not drain. Confirmed. Found the drain pump clogged with debris of a rubber backing from a rug. Removed the debris, not turning on. Will need a new drain pump. Cust does not want to repair. ; ordrng 1 280187 (Drain pump), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Westlake, OH 44145
Gabriel P
Job Details: 04/11/2022
Found drain hose with a pin hole ordering new ; ordrng 1 W11244231 (Drain hose) and 1 WP356138 (Clamp)
We serviced a
MAYTAG WASHER
Model MHW3505FW1
Near Cleveland, OH 44113
Manny
Job Details: 04/11/2022
"Cc unit has error code F301, customer stated that a handyman he knows replaced the pressure switch about a month ago, verified and unit displaying error code, and stuck in a drain, ran diagnostics and unit gets stuck on step 8 and just runs the drain pump. Noticed suds in the tub removed pressure hose and found suds in it, suds cleared and unit is working, ran diagnostics and unit finished without any issues. Opt test ok"
We serviced a
MAYTAG DISHWASHER
Model MDB8959SBS3
Near Rocky River, OH 44116
Marie V
Job Details: 04/11/2022
"Replaced UI. Unlocked pad, started normal cycle. Op test ok"
We serviced a
WHIRLPOOL DRYER
Model WED49STBW1
Near Aurora, OH 44202
Joe O
Job Details: 04/11/2022
"Installed power cord, and terminal block kit. Tested. Op test ok"
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Cleveland Heights, OH 44118
Corina B
Job Details: 04/11/2022
"CC that there is spots on the clothes and not spinning. Confirmed. Found the shield laying on the ground, hitting the belt and cam. Will need a new shield, screws, belt and cam. ; ordrng 1 W11409708 (Shield) and 1 W11239857 (Belt) and 1 W10721967 (Cam) and 2 W11573574 (Screw)s"
We serviced a
WHIRLPOOL RANGE
Model WFE540H0AS0
Near Fairview Park, OH 44126
Marie V
Job Details: 04/11/2022
"Cc that the oven does not get to temp. Confirmed. Found heating element open. Gave estimate cust will continue. Office will contact once they have eta on the part.; ordrng 1 W10779716 (Element), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Chagrin Falls, OH 44022
Joe O
Job Details: 04/11/2022
Installed door panel. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ02
Near North Ridgeville, OH 44039
David R
Job Details: 04/11/2022
"Cc unit is doing the same building up ice behind middle drawer, causing unit to not cool properly. Called techline. Ordering new controls, fan with harness, service kit ; ordrng 1 W10843055 (Control) and 1 W11087438 (Fan with harness) and 1 W11387386 (UI control) and 1 W11457241 (Pan drip.) and 1 W11457241 (Service kit) and 1 W11188493 (Evap cover)"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Parma, OH 44129
Marie V
Job Details: 04/11/2022
Replaced control. Ran calibration and auto test. Op test okBrought core for return
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Chardon, OH 44024
Joe O
Job Details: 04/11/2022
Cc: lid will not stay openFound lid hinges not seated correctly. Reseated lid hinges. Op test ok
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Elyria, OH 44035
David R
Job Details: 04/11/2022
"Cc in spin mode, super loud grinding. No error codes. Ram diagnostics test mode, when spin came on can hear the loud pitch and grinding noise picking up and also happens in agitate as well. Looked underneath unit, gearcase starting to slowly leak. Will need gearcase assembly and slider. Agitator comes off. Gave estimate to customer, customer paid SVC only. Do not order parts ; ordrng 1 W11393685 (Gearcase) and 1 W10734521 (Slider), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH31017HZ07
Near Ashtabula, OH 44004
Dan H
Job Details: 04/11/2022
"Installed new control, op test good"
We serviced a
FRIGIDAIRE RANGE
Model FPGF3077QFC
Near Ashtabula, OH 44004
Dan H
Job Details: 04/11/2022
"Installed new igniter and heat shield, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDEM01
Near Avon, OH 44011
Gabriel P
Job Details: 04/11/2022
Could not diagnose it much cause icemaker was turn off ran test 57 harvest and 45 fill test pass advise to monitor
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Middlefield, OH 44062
Jason N
Job Details: 04/11/2022
Cc unit upper rack fell and gasket came offConfirmed left side of upper rack adjuster broke and tub seal pulled out. Replaced upper rack adjusters using pre id parts. Replaced tub gasket using pre Id part. Ran quick wash cycle to ensure no leaks. Op test good.
We serviced a
MAYTAG WASHER
Model WFW8740DW1
Near Geneva, OH 44041
Dan H
Job Details: 04/11/2022
"Installed new drain pump, op test good"
We serviced a
KITCHENAID RANGE
Model KSDG950ESS1
Near Cleveland, OH 44106
Corina B
Job Details: 04/11/2022
"Replace the broil element and thermal fuse. Opt test ng. Ohmed out the bake and broil, good. Will need a new control. Cust is going to call whirlpool to see if they will cover the part. ; saved tckt"
We serviced a
AMANA REFRIGERATOR
Model ABB1924BRM03
Near Elyria, OH 44035
Gabriel P
Job Details: 04/11/2022
When arrive found pressure 20 to a vacuum add so r600 in and it hold to normal but not enough frost getting to evaporator so discharge it then feed nitrogen threw to 140 psi on low side check for leaks did not find leaks on evaporator or sawder lines and pressure not dropping check the high side pressure to make sure it was not clog and it equalize to 140 so is good calling whirlpool spoke to Chris explain everything im done and he said is it possible that we had a clogged some where and wants we feed nitrogen it unclog it self so he wants me to put into a vacuum and recharge it and see if we can get frost on evaporator file when trying to charge it my r600 valve started leaking also feel is leaking underneath the weight going to have to reschedule with another tech that has a working r600 equipment ; schdld next appmnt for 4/22 FRI !
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29PBMS02
Near Wellington, OH 44090
Marie V
Job Details: 04/11/2022
"Cc that the fresh food is not cooling properly and that the ice maker stopped working. When arrived took temps 47* fresh food and 10* on freezer. Ran step 4 , full frost pattern on fresh food evaporator , and freezer too. Called whirlpool tech line spoke with Adrian, he said that theres a service kit that brings the updated UI and control together.; schdld next appmnt for 4/15 FRI !"
We serviced a
WHIRLPOOL DRYER
Model WED85HEFC2
Near Geneva, OH 44041
Dan H
Job Details: 04/11/2022
"Customer complaint of squeaking noise, confirmed, idler pulley is worn, installed new pulley, rollers, and belt, op test good ; used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
ELECTROLUX DRYER
Model EWMED65HTS0
Near Madison, OH 44057
Dan H
Job Details: 04/08/2022
"Customer complaint that drum is not turning, confirmed, found motor just humming, drum spins freely, unit needs new motor, customer does not want repair; ordrng 1 137116000 (Motor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Lorain, OH 44052
Marie V
Job Details: 04/08/2022
Took POP. Cc that the dishes comes out dirty. Confirmed. Started cycle. Motor sounds but does not operate. Unit will need new pump. Office will contact once they have eta on the part. POP will be on holt for whirlpool to approve. Explain cust what will happen if they dont. ; ordrng 1 W11416362 (Pump motor)
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Bentleyville, OH 44022
Corina B
Job Details: 04/08/2022
"CC that the unit is not filling. Confirmed. Found the water turned off. Turned water on, would not fill. Ohmed out wires, open. Checked the wires, good. Reconnected wires on the valve 1300 ohms. 120 volts to the valve. Unit would not start the pump, ohmed out the pump 17.9 ohms. Will need a new control. Office to reschedule ; ordrng 1 W11462461 (Control)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM6
Near Painesville, OH 44077
Dan H
Job Details: 04/08/2022
"Installed new console, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ARB9059CS
Near Painesville, OH 44077
Dan H
Job Details: 04/08/2022
"Customer complaint of ice build up on freezer section floor, confirmed, found evaporator drain clogged again, found ice maker fill tube frozen , unit needs new valve, cleared evaporator drain tube, customer does not want valve replaced at this time; ordrng 1 12002193 (Valve), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Westlake, OH 44145
Marie V
Job Details: 04/08/2022
Cc that the unit stopped mid cycle and it would not drain. Also a plate broke and they got most of the glass off of unit. Unit has water inside. Removed and pulled unit out. Found small pieces of glass preventing drain from draining. Replaced drain pump. Ran unit. Op test ok
We serviced a
GE DRYER
Model GFDS140ED1WW
Near Westlake, OH 44145
Marie V
Job Details: 04/08/2022
"Cc that the unit is making a loud and thumping noise. Confirmed. Ordering parts needed for repair.; ordrng 1 WE03X25097 (Top bearings assembly) and 1 WE12X83 (Pulle y) and 1 WE3M33 (Bearing), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Willoughby, OH 44094
Corina B
Job Details: 04/08/2022
"CC that the bellow is off and is not spinning. Confirmed. Found the spring to the tub is broken. Lifted the tub up and the basket spins freely. Will need springs and shocks. ; ordrng 4 W11316766 (Shocks)s and 2 W11314394 (Springs)s, used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW8240YW0
Near Mentor, OH 44060
Corina B
Job Details: 04/08/2022
"CC that there is a rattling in the cycle. Confirmed. Found the shaft has dropped hitting the rotor and stator. Will need new bearings stator and a rotor. Cust does not want to repair ; ordrng 1 W10435302 (Bearings) and 1 WPW10419333 (Stator) and 1 280146 (Rotor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Lakewood, OH 44107
Gabriel P
Job Details: 04/08/2022
Replace pump opt test ok
We serviced a
KITCHENAID DISHWASHER
Model KDPM704KPS0
Near Pepper Pike, OH 44124
Jason N
Job Details: 04/08/2022
"Cc unit not finishing cycles, codes f9e1Ran diagnostics, found codes f9e1 for drain problem, fAe2 for vent wax motor electrical problem, and f8e2 for inlet valve electrical problem. Ran auto test, all functions passed, unit drained properly. Ran quick wash test, and cancel drain several times. After several minutes, drain pump slowed down and started stalling and not draining. Drain pump failing when getting hot, will need replaced. Also found heater element needs replaced per service pointer. Replaced drain pump and heater element using misc. truck stock parts. Ran quick wash test, no leaks, drain pump draining properly. Op test good. ; used 1 W11412291 (Drain pump), and 1 W11537778 (Heater element) from stock"
We serviced a
KENMORE REFRIGERATOR
Model 25370313213
Near Perry, OH 44081
Dan H
Job Details: 04/08/2022
"Customer complaint that unit is not cooling properly, freezer section temperature at 15 degrees, fresh food section temperature at 44 degrees, good frost pattern on evaporator, compressor and condenser fan are running, thermistors are reading correct temperatures, unit needs new control, customer does not want repair ; ordrng 1 5304504032 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS04
Near Middleburg Heights, OH 44130
Marie V
Job Details: 04/08/2022
"Replaced water valve, ice maker, heater and UI. Filled ice maker. Op test ok. Brought core for return."
We serviced a
CROSLEY DRYER
Model CED137SBW0
Near Chagrin Falls, OH 44023
Jason N
Job Details: 04/08/2022
"Cc unit no heating Customer stated unit doesnt seem to be heating on auto dry, and air dry option doesnt not work, will not start. Checked contacts on timer, found contacts good on timed dry, but not closing on auto or air dry options. Unit needs timer module ; ordrng 1 WPW10185982 (Timer)"
We serviced a
MAYTAG WASHER
Model MHW8630HW0
Near Madison, OH 44057
Dan H
Job Details: 04/08/2022
"Customer complaint that unit is not starting, confirmed, ran diagnostics found f5e2(lock failure) error code, ran test cycle, door locked and unlocked , unit is not spinning, motor windings test good, unit needs new control, part is out of stock so not scheduling return appointment , lock not needed customer will need refunded for lock; ordrng 1 W11322884 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Brook Park, OH 44142
Gabriel P
Job Details: 04/08/2022
Found gearcase leaking and hub strip and agitator stuck ordering parts needed ; ordrng 1 W11454734 (Gearcase) and 1 W11239857 (Belt) and 1 W10721967 (Pulley) and 1 W10528947 (Hub) and 1 W10752283 (Inpeller)
We serviced a
WHIRLPOOL WASHER
Model WTW4815EW0
Near Mentor, OH 44060
Corina B
Job Details: 04/08/2022
"CC that there is a noise in a spin cycle. Confirmed. Found the bearings worn. Checked underneath no oil leaking. Will need a new gearcase. Cust does not want to repair. ; ordrng 1 W11454741 (Gearcase), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE REFRIGERATOR
Model PFE29PSDCSS
Near Mentor, OH 44060
Corina B
Job Details: 04/08/2022
Replaced the fan and updated the system. Opt test ok. ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
MAYTAG WASHER
Model MHW5630HC3
Near Mentor, OH 44060
Corina B
Job Details: 04/08/2022
CC that the clothes are wet at the end of the cycle. Ran diag no codes. Started a cycle with towels. Advised cust to use 1-2 tablespoons of he detergent. Clothes came out damp. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM00
Near North Olmsted, OH 44070
Marie V
Job Details: 04/08/2022
"Cc that the unit stopped cooling. Confirmed took temps. 45* fresh food and 35* freezer. No frost pattern on evaporator. Compressor is running but sounds a little loud. Installed a bullet piercing valve on compressor 40 psi while running. Unplugged unit when up to. 55psi. Added kill a watt meter 175 watt and 1.57 amps. Unit will need new compressor and filter drier. Verify warranty unit has 5 years on compressor and sealed system jobs.; ordrng 1 W10507884 (Compressor) and 1 WPW10143759 (Drier), used 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model wrs588fihz00
Near North Ridgeville, OH 44039
Marie V
Job Details: 04/08/2022
"Cc that the unit is not making ice. Confirmed. Took temps fresh food section is at 35* and freezer at -3. Found wires broken at the hinge . Unit will need new door. Cust will call us back.; ordrng 1 LW11037733 (Door), used 1 1OVRSZ (oversized shipping) from stock"
We serviced a
MAYTAG DRYER
Model MED6230HW1
Near Jefferson, OH 44047
Jason N
Job Details: 04/08/2022
"Cc unit not starting Checked all thermals, found thermal fuse open again. Replaced thermal fuse using truck stock part. Installed main control and heater element. Ran dryer test on timed dry - high temperature. Let cycle for 10 minutes, no issues, op test good.; used 1 WP3392519 (THERMAL FUSE) from stock"
We serviced a
WHIRLPOOL RANGE HOOD
Model WVW73UC6LS0
Near Columbia Station, OH 44028
David R
Job Details: 04/08/2022
"New construction house, customer had closing paper documents, took pics of documents. Cc unit not working. Found power connection. Black wire not connected. Reconnected tightly. Tested, Good. Op Test Ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GD25DFXFN00
Near Strongsville, OH 44136
David R
Job Details: 04/08/2022
"Not cooling still. Found thermostat keeps shutting compressor off. Connection is breaking on thermostat. Ordering. ; ordrng 1 WP2198202 (Thermostat), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Chagrin Falls, OH 44023
Brian M
Job Details: 04/08/2022
Installed a actuator and valve OP Test Ok
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Seven Hills, OH 44131
David R
Job Details: 04/08/2022
"Cc unit keeps on clicking and water leaking. Hot water valve is cracked and spraying all over, caused damaged to control board. Recommend replaced hot water valve and main control. Customer not going ahead at this time. SVC authorized. Do not order parts ; ordrng 1 W11168743 (Hot water valve) and 1 W11116592 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHV06
Near Independence, OH 44131
David R
Job Details: 04/08/2022
"Vibration noises, not making any more sounds customer said. Waiting on door to arrive.; O-emld tckt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GD5DHAXVY08
Near Parma, OH 44134
David R
Job Details: 04/08/2022
Cc unit lights not working. Unit will dispense water when doors are open. Both door switches are working correctly. Shortage in wires in cabinet. Non repairable. SVC only
We serviced a
WHIRLPOOL DRYER
Model WGD5010LW0
Near Chagrin Falls, OH 44023
Brian M
Job Details: 04/08/2022
Found screw in between door OP Test Ok
We serviced a
MAYTAG REFRIGERATOR
Model MSC21C6MFZ00
Near Lyndhurst, OH 44124
Jason N
Job Details: 04/08/2022
"Cc unit not dispensing iceFound auger motor will power up when dispense is pressed. Checked power at auger motor, 0v. Found multiple broken wires at bottom of freezer door. No repair can be made to wires, door will need to be replaced. Customer declined repair. Estimate only. ; ordrng 1 LW10839911 (Freezer door-fip)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Cleveland Heights, OH 44118
Jason N
Job Details: 04/08/2022
"Defrosted freezer evaporator. Installed fan harness. Installed RH door gasket. Heated gasket to seal to cabinet. Cabinet has damage to right side, liner is not sitting flat and door is having a hard time staying closed. Advised customer no repair can be made to liner and door may seal properly as gasket shapes to liner."
We serviced a
AMANA REFRIGERATOR
Model ASI2175GRS04
Near North Ridgeville, OH 44039
Marie V
Job Details: 04/08/2022
Cc that the ice making is slow and the water at the door is constant leaking. Had to cut the water line at the door where it dispense to make it straight. Some ice at the bin but not much. Temperatures are 36* fresh food and -1* on freezer. Installed new ice maker and cycled. Explain cust that ice maker takes about 42 to 72 hours for a full bin. Op test ok.
We serviced a
JENN-AIR MICRO/OVENCOMBO
Model WM2780B
Near Middleburg Heights, OH 44130
Gabriel P
Job Details: 04/08/2022
"Customer complaint of some caulking came out on the inside bottom back corner when she was cleaning and she was wondering if it was safe to use and if there was something she can use call whirlpool tech line spoke to drew he could not find anything for it cause is an older model and everything is discontinued so he transferred me to trade team he also did not find anything but said that it should be safe to use,opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM02
Near Cleveland, OH 44109
Gabriel P
Job Details: 04/08/2022
"Found ice maker not completing a cycle replace icemaker from t/s also found three door gasket torn ordering ; ordrng 1 W10830274 (Gasket) and 1 WPW10443326 (Gasket), used 1 W10882923 (ICE MAKER ASSY) from stock"
We serviced a
MAYTAG WASHER
Model MVWC416FW0
Near Cleveland, OH 44102
Corina B
Job Details: 04/08/2022
Replaced the washplate and barrel. Ran a calibration. Opt test ok. ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KBFS25EWMS1
Near Lorain, OH 44053
Marie V
Job Details: 04/08/2022
C that the freezer door wont open. Confirmed. Rails are frozen. Corrected issue. Op test ok
We serviced a
ROPER REFRIGERATOR
Model RT18AKXKQ08
Near Ashtabula, OH 44004
Dan H
Job Details: 04/08/2022
"Installed new defrost timer, cleared evaporator , op test good"
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC36QKS01
Near Cleveland Heights, OH 44118
Jason N
Job Details: 04/08/2022
"Cc unit not powering on after power outageChecked power in to main control, found burnt wire/terminal on power switch, jumped out and powered up unit. Good power to main board at 122v. No power out to UI. Unit needs at least main board, but cannot guarantee UI console is good without a good main board. Quoted customer both boards. Customer will discuss and contact us if moving forward with repair. ; ordrng 1 W10823805 (Main control) and 1 W10839424 (UI console)"
We serviced a
WHIRLPOOL RANGE
Model WOD77EC0HS02
Near Cleveland Heights, OH 44106
Jason N
Job Details: 04/08/2022
"Installed console. Powered unit up, display operational. Initial setup complete."
We serviced a
KITCHENAID REFRIGERATOR
Model KTRS20KAWH00
Near Parma, OH 44134
David R
Job Details: 04/08/2022
"Cc unit is leaking water from FZ into back of FF section down the back wall, ice build up in FF on evap and fluctuating temp. Gasket separator cracked. Defrost thermostat not letting unit go into defrost, no clicking noise. Higher temp in FF, thermostat could be malfunctioning or unit not defrost correctly for correct temps. 2159684 FZ gasket bottom separator, Discontinued. 2161674 thermostat, discontinued. W10822278 defrost timer still available ; saved tckt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Kent, OH 44240
Brian M
Job Details: 04/08/2022
Cc no ice Replaced icemaker and valve Ran test harvest OP Test Ok
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DSS2
Near Cleveland, OH 44113
Gabriel P
Job Details: 04/08/2022
"Found error code f7e1 no heat also pump not running gave estimate customer will not fix ; ordrng 1 WPW10605057 (Pump) and 1 W10703867 (Heater), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
AMANA DRYER
Model NED5200TQ0
Near Cleveland, OH 44105
Gabriel P
Job Details: 04/08/2022
Found heater open ordering ; ordrng 1 279838 (Heater)