Service History 122

We serviced a

WHIRLPOOL FREEZER UPRIGHT

Model WZF34X18DW04

Near Pierpont, OH 44082

Brian M

Job Details: 08/02/2023

Installed control and checked thermistors Defrosted evap and tested defrost heater At this time unit is cooling

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS05

Near North Olmsted, OH 44070

Marie V

Job Details: 08/02/2023

"Replaced springs and bushings. Leveled, took pics. Op test ok"

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS1

Near Elyria, OH 44035

David R

Job Details: 08/02/2023

Replaced drain hose and drain pump. Tested. Good. Op Test Ok.

We serviced a

GE DISHWASHER

Model GDF570SSF0SS

Near Conneaut, OH 44030

Dan H

Job Details: 08/02/2023

"Installed new drain hose, op test good"

We serviced a

WHIRLPOOL RANGE

Model WFG505M0MS0

Near Geneva, OH 44041

Dan H

Job Details: 08/02/2023

"Customer complaint that oven is not heating properly, started bake for 350 degrees, burner did not light, found switch on regulator in off position, turned on, burner lit, oven heated to 350 degrees, op test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ02

Near Richmond Heights, OH 44143

Jason N

Job Details: 08/02/2023

"Cc unit not making ice or dispensing waterVerified no ice and water will not dispense. Check filter installation, filter is new. Checked water source from supply line. Good water pressure from supply line. No water circulating through filter housing. Unit will need filter housing replaced. ; ordrng 1 W11162042 (Housing)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Geneva, OH 44041

Dan H

Job Details: 08/02/2023

"Customer complaint that unit is not cooling, fresh food section temperature at 62 degrees, freezer section temperature at 33 degrees, found evaporator frozen solid, found defrost harness broken, unit needs new defrost heater/harness, part is out of stock so not scheduling return appointment ; ordrng 1 W11650660 (Heater)"

We serviced a

GE OTR MICROWAVE

Model n/a

Near Madison, OH 44057

Dan H

Job Details: 08/02/2023

"Customer complaint of door open error, serial number is blank, confirmed, unit needs new door switch assembly , customer does not want repair at this time; ordrng 1 WB06X10498 (Lock) and 1 WB24X823 (Switch) and 1 WB24X10103 (Switch) and 1 WB24X824 (Switch) and 1 WB06X10269 (Slider), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

AMANA REFRIGERATOR

Model ASI2575GRW04

Near Highland Heights, OH 44143

Jason N

Job Details: 08/02/2023

"Installed new door. Swapped over handle to new door. Handle alignment good, door closing and sealing properly. Op test good."

We serviced a

KITCHENAID REFRIGERATOR

Model KSRS25ILBL01

Near Kirtland, OH 44094

Joe O

Job Details: 08/02/2023

"Cc: continuously runningFound temps in ff section at 42 degrees, freezer at 15. Found ice blockage in evaporator, restricted air flow. Entered manual defrost. Found unit is defrosting, and bimetal is opening. Drain is clear. Needs defrosted. Defrosted."

We serviced a

WHIRLPOOL REFRIGERATOR

Model Wrf995fifz00

Near Mentor, OH 44060

Joe O

Job Details: 08/02/2023

"Cc: noise, not cooling properlyFound temps in ff section at 59 degrees. Freezer at 5 degrees. Found ff evap frosted over. Found control is wrong version. Found serivce pointer for issue. Needs control and evap cover; ordrng 1 W10889841 (cover-evap) and 1 W11389713 (Control)"

We serviced a

KITCHENAID REFRIGERATOR

Model KUDF204KPA00

Near Madison, OH 44057

Dan H

Job Details: 08/02/2023

"Installed new ice maker , op test good"

We serviced a

GE REFRIGERATOR

Model Gfe26gskbss

Near Mentor, OH 44060

Corina B

Job Details: 08/02/2023

CC that the freezer is leaking. Confirmed. Found the drain hole blocked with ice. Steamed out the drain. Found the drain tube clogged. Cleared the drain tube. Opt test ok.

We serviced a

FRIGIDAIRE FREEZER UPRIGHT

Model FFFU14F2QWJ

Near Painesville, OH 44077

Joe O

Job Details: 08/02/2023

"Cc: unit not cooling properlyCustomer showed video and pics, did not help. Customer had unit unplugged for a couple days prior to us coming out. Unit in defrost upon arrival. Manually Exited defrost cycle. Found evap fan is running. Unit building frost pattern. Could not duplicate issue. Advised customer if issue comes back to leave unit plugged in and on. Advised there are many things that can cause frost build up on the evaporator."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM02

Near Bedford, OH 44146

Bill

Job Details: 08/02/2023

"Cc door not sealing, confirmed cc found wrinkles in gasket and bottom of door catching on inner liner. Changed gasket, steamed. Added washer from truck stock to hinge and adjusted upper hinge. Door now closes with out contact. Opt test good.; used 1 Wp487576 (Washer) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ00

Near Amherst, OH 44001

Marie V

Job Details: 08/01/2023

"Cc that the unit is leaking when dispensing water. Confirmed, found pin hole behind unit on water line. Cust will fix it. Also having issues with water filter. Cust will call back if wants to replace oarts; ordrng 1 W11162042 (Filter housing), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS05

Near Mentor, OH 44060

Jason N

Job Details: 08/01/2023

Installed gasket strips per instruction sheet. Ensure proper seal of door gasket all the way around. Gasket sealing. Op test good.

We serviced a

MAYTAG DRYER

Model MED7230HW3

Near Cleveland Heights, OH 44121

Manny

Job Details: 08/01/2023

"Cc unit not starting but has power, disconnecting power notice outlet was really loose, removed term block cover and missing L2, but if I wiggle the cord unit comes on, advise customer to have an electrician fix the outlet and if she still has issue to contact us."

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Chardon, OH 44024

Brian M

Job Details: 08/01/2023

"Fae5 diverter leak, Found leak coming from motor housing Needs sump and heater ; ordrng 1 W11537778 (Heater) and 1 W11416363 (Sump), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC0

Near Cleveland, OH 44102

Bill

Job Details: 08/01/2023

"Changed main control, ran factory calibration. Opt test good"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS08

Near Chardon, OH 44024

Jason N

Job Details: 08/01/2023

"Cc unit still frosting in freezer sectionConfirmed condensation is still forming in freezer section. All gaskets are sealing properly, no gaps. Called wp techline, Derrick, based on condensation formation and all parts that have been replaced, only suggestion at this time is to silicone freezer liner and add permagum to ice maker fill tube area. Customer does not want to do this repair to be done.; O-emld tckt"

We serviced a

MAYTAG WASHER

Model MVW6230HW2

Near Mentor, OH 44060

Corina B

Job Details: 08/01/2023

CC that the unit is not starting. Ran diag F7e1. Found the unit not spinning. Replaced the capacitor and shifter. Ran a calibration. Opt test ok.

We serviced a

MAYTAG DRYER

Model MED7230HW3

Near Strongsville, OH 44136

David R

Job Details: 08/01/2023

"Cc unit not drying clothes, time counting down and will skip time but clothes not dry. Followed tech sheet for sensors and harness. Harness from control test good. Sensors test out of resistance. Ordering control, sensors and harness. Replaced all at once. Also advised customer of not having a large enough load for washer to sense. Test on return. ; ordrng 1 W11618917 (Control) and 2 WP3387223 (Sensors)s and 1 WPW10298258 (Harness)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRSF705HPS00

Near Mentor, OH 44060

Dan H

Job Details: 08/01/2023

"Installed new control and thermistor, op test good ; ordrng 1 W10316760 (Thermistor)"

We serviced a

FRIGIDAIRE RANGE

Model FGGH3047VF

Near Kirtland, OH 44094

Brian M

Job Details: 08/01/2023

"Cc unit leaking gas In oven Found safety valve not closing Shut off regulator using pin, pin broke Needs valve and regulator ; ordrng 1 316091711 (regulator) and 1 5303210798 (valve-safety)"

We serviced a

MAYTAG WASHER

Model MVW6200KW3

Near Euclid, OH 44132

Corina B

Job Details: 08/01/2023

CC that the clothes are dry on top and wet on the bottom. Ran a calibration started a cycle with clothes. Found the basket leaning towards the right. Advised Cust to raise the washer with the shock pads on the right side. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Middleburg Heights, OH 44130

Marie V

Job Details: 08/01/2023

Cc that unit is not coolin. Took temps 23* in freezer. Replaced compressor by SP. Full frost pattern adter few min. Advice cust allow 24 before restocking op test ok Also used part from T/S. ; used 1 Tjaf1200 () from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT138TFYW00

Near Willoughby, OH 44094

Jason N

Job Details: 08/01/2023

"Cc unit will randomly make a loud clunk noise somewhere in the top sectionSet thermostat colder to start unit into cooling mode, compressor and evap fan turned on, no abnormal noises. Let unit run for several minutes, no abnormal noise heard. Shut down cooling and let sit for a minute and restarted cooling, no abnormal noise heard. Could not duplicate a noise concern at this time."

We serviced a

KENMORE WASHER

Model 110.26832692

Near Willoughby, OH 44094

Jason N

Job Details: 08/01/2023

"Cc unit overfilled the tub twice Customer stated in the last week unit has overfilled the tub and spilled over while running a wash cycle. Checked pressure hose to tub, checked clear. Ran wash test set to small load. Unit filled and stopped, then advanced to agitate. Could not duplicate overfill condition, but recommended to the customer that the water level sensor should probably be replaced to prevent future overfill conditions. ; ordrng 1 W10335056 (Switch-wl)"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Brecksville, OH 44141

David R

Job Details: 08/01/2023

Customer had a shirt stuck under agitator. Pulled hard and came right out. All components good. Ran diagnostics. Good. Op Test Ok.

We serviced a

GE WASHER

Model GTWN4250D1WS

Near Euclid, OH 44117

Bill

Job Details: 08/01/2023

"Cc unit not functioning, could not confirm. Tested unit was operating, went into diag found code for control board. Explained to customer that it might have had a glitch but worked it self out. Asked customer if they wanted to monitor unit and see if it acts up again, they said no just replace the control. Scheduled follow up for 8/3; ordrng 1 WH12X10614 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ01

Near Painesville, OH 44077

Joe O

Job Details: 08/01/2023

Installed filter housing. Tested. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM01

Near South Euclid, OH 44121

Joe O

Job Details: 08/01/2023

"Recovered refrigerant, installed compressor and evaporator. Put unit into 28 inch vac for 15 mins, recharged with 5.0oz of r134a. unit is cooling. advised customer to allow 24 hrs for cooling. op test ok"

We serviced a

GE REFRIGERATOR

Model PFSF6PKXEWW

Near Willoughby, OH 44094

Jason N

Job Details: 08/01/2023

"Cc unit continually making beeping noisesConfirmed unit is making selection tones on the UI. UI will automatically scroll through ice and water selections without button input. A button on the UI is shorted, UI will need replaced. Part (WR13X10884) is discontinued, unable to repair unit."

We serviced a

MAYTAG WASHER

Model MVW4505MW0

Near Richmond Heights, OH 44143

Bill

Job Details: 08/01/2023

"Cc could not figure out how to get unit to operate after pausing cycle. Confirmed cc instructed customer on proper operation of unit. Had customer start, stop, start load a few times till they where confident in the operation of unit. Unit operating as intended."

We serviced a

MAYTAG WASHER

Model MVW6230RHW0

Near Brecksville, OH 44141

David R

Job Details: 08/01/2023

"Replaced belt, cap, cam. Removed coins from between agitator. No error messages. Ran diagnostics and DLMS calibration. Noise from actuator. Replaced from t/s. Good. Op Test Ok ; used 1 W10913953 (ACTUATOR) from stock"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ2

Near Berea, OH 44017

Marie V

Job Details: 08/01/2023

"Cc that the unit is not working. Confirmed, no power to it. Cust asked to install power cord. Connected to outlet underneath sink, disconnected disposal, cust will have electrician to take cate of the rest. Op test ok;"

We serviced a

GE REFRIGERATOR

Model PSS25SGNABS

Near Westlake, OH 44145

Marie V

Job Details: 08/01/2023

"Cc that the unit is not cooling. Confirmed. Found evaporator frosted over. U it will ned new heater, control and sensor. Office will contact once they have eta on the part; ordrng 1 WR55X10025 (Thermistor sensor) and 1 WR55X10942C (Control) and 1 WR51X10055 (Heater), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ0

Near North Olmsted, OH 44070

Angel

Job Details: 08/01/2023

Cc that unit was not powering on no lights. Verified and unit started up for me as soon as I pressed the button and its draining filling and washing as should. Customer stated they had some power outages and he unplugged unit but never tested it again so unit most likely reseted itself and now working as should recommended to monitor for now if any issues to give us a call.

We serviced a

KENMORE REFRIGERATOR

Model 59676522500

Near North Olmsted, OH 44070

Angel

Job Details: 08/01/2023

"Cc that unit just stopped cooling. Verified temps and they were both in the 50s got to back of unit and compressor was hot and it was mot running it was pulling 9amps has a locked rotor will need compressor replaced. Gave customer estimate and stated they will rather buy new.; ordrng 1 W10160407 (Compressor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

GE DISHWASHER

Model GLD5768V00SS

Near Westlake, OH 44145

Angel

Job Details: 08/01/2023

"Cc that unit had murky water and not draining. Confirmed cc, removed filter and used my shop vac to remove water and did not find anything there so removed drain pump and drain hose and found a ball of food stuck at the drain hose outlet causing it to get clogged up. Cleared it up and tested unit and started draining as should."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Rocky River, OH 44116

Angel

Job Details: 08/01/2023

"Cc that ui is not responding. Confirmed cc, console overlay coming off and ui is not responding to some of the buttons ordering ui and console.; ordrng 1 W11460908 (Console) and 1 W11460962 (Ui)"

We serviced a

KENMORE DISHWASHER

Model 66513473N412

Near Mentor, OH 44060

Joe O

Job Details: 08/01/2023

"Cc: leakingFound door panel cracked on lower part of door. Found spray arm separating. Found gasket flatted on left side. Needs inner door panel, lower spray arm, and tub sealCustomer does not want to repair at this time; ordrng 1 W11676896 (Inner door panel) and 1 W10849471 (spray arm) and 1 W11498831 (Seal), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTE104ESS4

Near Mayfield Heights, OH 44124

Bill

Job Details: 08/01/2023

"Cc rack fell, confirmed cc. Changed rails and adjusters, opt test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Cleveland, OH 44102

Jason N

Job Details: 08/01/2023

Installed reservoir. Ran dispense test to purge system of air and check for leaks. No leaks. Op test good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Lakewood, OH 44107

Angel

Job Details: 08/01/2023

Cc that they were hearing a humming sound. Verified and the humming sound is the ice maker when calling for water sound us normal unit working as should warranty almost running out and they wanted to make sure opt test good

We serviced a

MAYTAG DRYER

Model MGD6230HW0

Near Westlake, OH 44145

Marie V

Job Details: 08/01/2023

"Cc that unit is making a noise. Confirmed, found lint screen cover broke off and it was making noise st the blower wheel. Unit will need new cover. To avoid garments from going down. Cust will not fix. ; ordrng 1 W11129408 (Lint screen cover), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

GE REFRIGERATOR

Model GTS22KGNBRWW

Near Pepper Pike, OH 44124

Bill

Job Details: 08/01/2023

"Cc water leaking from unit, could not verify. Pulled unit and checked drip pan, dry. Lifted unit no moisture underneath, checked freezer no ice build up. Unit operating as intended."

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Lakewood, OH 44107

Angel

Job Details: 08/01/2023

Replaced console control and harness tested unit opt test good.

We serviced a

KENMORE DRYER

Model 110.879801

Near Mentor, OH 44060

Joe O

Job Details: 08/01/2023

Installed motor. Tested. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWBM00

Near Avon Lake, OH 44012

Marie V

Job Details: 08/01/2023

"Cc that unit is freezing food in fresh food section , took temps 4* in freezer and 29* at the top on fresh food section the rest of unit 36* 39*. Advise cust to change the position of the shelfs, tested damper, working properly, ran step 7 changed temp by 2* lower. Asked cust to monitor if no changes after this will need control and thermistor."

We serviced a

FRIGIDAIRE DISHWASHER

Model FGID2466QF6A

Near Geneva, OH 44041

Joe O

Job Details: 08/01/2023

Installed inner door panel and hinges. Tested. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHW08

Near Painesville, OH 44077

Dan H

Job Details: 08/01/2023

"Installed new ice maker , op test good"

We serviced a

WHIRLPOOL WASHER

Model WTW6120HW1

Near Euclid, OH 44123

Corina B

Job Details: 08/01/2023

CC that the unit has an f9e1. Confirmed. Found the wire broken at the harness. Will need a new harness. ; ordrng 1 W11591637 (Harness)

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KPS1

Near Chagrin Falls, OH 44023

Brian M

Job Details: 08/01/2023

Cc hinge issues Found insulation wedged in hinge Fixed and reinstalled OP Test Ok

We serviced a

KITCHENAID DISHWASHER

Model KDTE704DSS0

Near Chagrin Falls, OH 44023

Brian M

Job Details: 08/01/2023

"Cc unit not working Found unit full of water but drain pump only receiving partial power from control Suspect bad control and drain pump but also quoted for sump assembly ; ordrng 1 WPW10554963 (pump&motor) and 1 WPW10531320 (drain pump) and 1 W10866116 (cntrl-elec), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC1

Near Aurora, OH 44202

Brian M

Job Details: 08/01/2023

Cc of squeaking could not duplicate but replaced sliderAdvised to watch

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBB00

Near Jefferson, OH 44047

Dan H

Job Details: 08/01/2023

"Customer complaint that unit is not cooling properly, freezer section temperature at 49 degrees, fresh food section temperature at 53 degrees, evaporator fan is running, condenser fan and compressor are running, partial frost pattern on evaporator, system has a leak, unit needs new evaporator and filter drier , customer does not want repair at this time; ordrng 1 W11459354 (Evaporator) and 1 WPW10143759 (Drier), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHW4

Near Jefferson, OH 44047

Dan H

Job Details: 08/01/2023

"Customer complaint that unit is not drying dishes, ran diagnostics test cycle, no error codes found, unit completed test cycle, heater is working, unit is operating as designed"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Euclid, OH 44123

Corina B

Job Details: 08/01/2023

Replaced the valve and ice maker. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT314TFDW03

Near Conneaut, OH 44030

Dan H

Job Details: 08/01/2023

"Customer complaint that unit is not cooling, fresh food section and freezer section temperature at 75 degrees, evaporator fan is running, no frost pattern on evaporator, condenser fan and compressor are running, unit needs new evaporator and filter drier ; ordrng 1 W11579351 (Evaporator) and 1 W11504450 (Lokring) and 1 W11506620 (Lokring) and 1 W11109499 (Drier) and 1 W11504445 (Lokring) and 1 W11504447 (Lokring)"

We serviced a

WHIRLPOOL RANGE

Model WFE505W0JS3

Near Parma, OH 44134

Corina B

Job Details: 08/01/2023

"Replaced the harness, cord and control. Brought core back for return. Heated oven. Opt test ok."

We serviced a

WHIRLPOOL RANGE

Model WEE510S0FW2

Near Broadview Heights, OH 44147

Corina B

Job Details: 08/01/2023

Replaced the control. Brought core back for return. Heated oven. Opt test ok.

We serviced a

MAYTAG WASHER

Model MVWB765FC3

Near Streetsboro, OH 44241

Brian M

Job Details: 08/01/2023

"Installed suspension, valve and shifter Ran auto test and calibration OP Test Ok"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Bedford Heights, OH 44146

David R

Job Details: 08/01/2023

"Cc leaking, had another come out and tell her unit is leaning forward but never did any adjustments. Adjusted front feet. Could tell unit was slanted forward, corrected, tested. Good. Op Test Ok"

We serviced a

ELECTROLUX STACK W/D

Model FFLG3911QW0

Near Strongsville, OH 44136

David R

Job Details: 08/01/2023

"Cc black flakes floating in water at end of cycle. Maintenance couldnt find anything, used washer cleaning tablets and still was getting black flakes. Took off agitator cap, found where the black flakes were coming from. Gunk from hair/lint/detergent. Cleaned off as best as possible.advised her and maintenance that maintenance might have to come, take off and wash on a sink tub somewhere. Cleaned as much as possible and running unit with wash cleaner to get rest off. Unit is good. Op Test Ok."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS02

Near North Ridgeville, OH 44039

David R

Job Details: 08/01/2023

"Replaced icemaker, icemaker level sensors, icemaker heater and valve. Ran diagnostics, icemaker cycled and called for water. Good. Op Test Ok."

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC1

Near Ashtabula, OH 44004

Dan H

Job Details: 08/01/2023

"Customer complaint that unit is leaking, confirmed, found a sock in the fabric dispenser funnel in tub ring, removed, op test good"

We serviced a

MAYTAG DRYER

Model MGDC465HW2

Near Ashtabula, OH 44004

Dan H

Job Details: 08/01/2023

"Customer complaint that unit is taking too long to dry, started timed dry cycle, unit is heating properly, unable to duplicate the problem unit is operating as designed"

We serviced a

MAYTAG DRYER

Model MGDC465HW2

Near Elyria, OH 44035

David R

Job Details: 08/01/2023

"Cc unit dryer vent getting condensation inside and leaking water from vent, mention dryer taking more then one cycle to dryer clothes. Checked dryer itself, proper heat, cycling on/off, no blockage coming from dryer. Vent already unhooked. Ran, let customer feel heat from dryer. Long vent, cannot see inside, but where tape is at on seams, can feel water dripping. Customer will need vent cleaned. Unit itself is good, working properly. Op Test Ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRQA59CNKZ

Near Sheffield Lake, OH 44054

Angel

Job Details: 08/01/2023

"Cc that unit was not making ice. Confirmed cc, fill tube and fill cup were completely frozen steamed out ice and found a service pointer on issue followed steps for repair which was removing fill tube from back of unit and adding permagum to seal properly reinstalled all parts tested ice maker and made sure water was flowing opt test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ02

Near Independence, OH 44131

Bill

Job Details: 08/01/2023

Replaced ice maker and valve. Opt test good.

We serviced a

MAYTAG WASHER

Model MVW4505MW0

Near Cleveland, OH 44105

Corina B

Job Details: 08/01/2023

CC that the unit does not start. Confirmed. Ran diag no error codes. Started a rinse and spin with a blanket. Found the basket not leveled. Leveled the washer. Opt test ok.

We serviced a

MAYTAG WASHER

Model MVWX655DW2

Near University Heights, OH 44118

Corina B

Job Details: 08/01/2023

"CC that the unit will fill and not do anything. Confirmed. Ran diag F8E1 NO FILL, LONG FILL. Found the drain hose with a pin hole leaking water. The cam and belt are squealing. Will need a new drain hose, belt and cam; ordrng 1 W10721967 (Cam) and 1 W11239857 (Belt) and 1 W11244231 (Hose), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Chagrin Falls, OH 44022

Manny

Job Details: 08/01/2023

"Cc unit flashing, code, verify and code F7E1 stored, tilted back and found cap hanging and damaged, replaced with TS# W11395618, ran test cycle as well as drain and spin, opt test ok! ; used 1 W11395618 (CAPACITOR) from stock"

We serviced a

MAYTAG REFRIGERATOR

Model MFI2568AES

Near Moreland Hills, OH 44022

Manny

Job Details: 08/01/2023

"Cc not dispensing, verified and valve and reservoir need to be replaced, customer will talk to her husband .; ordrng 1 WP12956202 (reservoir) and 1 67006322 (water inlet valve), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG WASHER

Model MVWC565FW3

Near Solon, OH 44139

Manny

Job Details: 08/01/2023

"Cc unit off balance, ran test cycle no codes, ran diagnostics cycle, good, asked customer for some towels, ran test cycle with towels, unit is unleveled, level unit good. Opt test ok"

We serviced a

MAYTAG WASHER

Model Mvwx655dw1

Near Bedford, OH 44146

Manny

Job Details: 08/01/2023

"Cc unit leaves clothing wet at the end of cycle, found code F0E5 for off balance load, ran diagnostics cycle, tilted back and gearcase leaking oil. Unit needs gearcase, cam, hub and shifter, customer stated thats a lot and shes going to think about it.; ordrng 1 W11454734 (Gearcase) and 1 W10721967 (drive pulley) and 1 WPW10006384 (drive belt) and 1 W10528947 (drive hub kit) and 1 W11481722 (actuator), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

FRIGIDAIRE DISHWASHER

Model FGID2466QFA

Near Beachwood, OH 44122

Corina B

Job Details: 08/01/2023

"CC that the unit is not draining. Confirmed. Found a clump of food inside the end of the drain hose. Cleared the drain hose, tested drained. Started a cycle and drained again. Advised Cust to run the hot water in the sink before starting the dishwasher. Opt test ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW02

Near Beachwood, OH 44122

Corina B

Job Details: 08/01/2023

"CC that the vegetables are freezing. Ff 36-42 fz 5. The refrigerator is overpacked in both compartments. Advised Cust to not overpack the refrigerator to have proper airflow. Also, raised the temperature. Opt test ok"

We serviced a

KITCHENAID OTR MICROWAVE

Model KMHC319ESS5

Near Independence, OH 44131

Manny

Job Details: 08/01/2023

"Cc unit not working, but when door opens unit comes on, verified and unit turns on when door is open but goes off right away, verified and found monitor switch damaged, door harness is arcing and control have no voltage to switches, u it needs control harness, switches and door harness; ordrng 1 W11413135 (W11413135) and 1 W11197766 (interlock) and 1 W11320318 (Door harness) and 1 W11397754 (Main harness), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL DRYER

Model WGD5605MW0

Near Parma, OH 44134

Manny

Job Details: 08/01/2023

"Cc unit has no display, but works, verified and not display but unit is working properly. Noticed humidity in the display, checked vents and its clogged but its leaking water, unit is full of lint and hair, and would have to be taken apart and cleaned, advise customer to have a company clean the vents and once thats taken care to call us to order the parts.; ordrng 1 W11583883 (Console assembly), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

JENN-AIR REFRIGERATOR

Model JF42NXFXDE02

Near Avon, OH 44011

Manny

Job Details: 08/01/2023

"Replaced LED, inverter no needed, opt test"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ03

Near North Ridgeville, OH 44039

Marie V

Job Details: 08/01/2023

"Cc that the unit is not dispensing water and is not making ice. Confirmed, found water line coming in had extra seal on line causing water ot to flow properly. Corrected issue. Tested water, no leaks. Ice maker cycled and filled up. Op test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Novelty, OH 44072

Jason N

Job Details: 08/01/2023

"Cc unit not cooling Customer stated unit cooled for about a week or so then started warming up again. Hooked up gauges. Low side reading 20 in/hg vacuum, high side reading 72 psi. Checked all visible connections with uv light, no dye found. Shut down system to let equalize, equalization pressure reading 7 psi. Pressurized system with 140 psi of nitrogen. Used bubble solution on all visible connections. No bubbles found. Let system sit at 140 psi for 25 min, pressure has decayed approx 5 psi. Called wp techline, Rob, based on information, sending for review as internal leak/non repairable unit."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Kent, OH 44240

Brian M

Job Details: 08/01/2023

Cc unit not allowing filter to pop outeFound mechanism to be not put together from manufacture Put pieces together and housing is functioning

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FPRU19F8WF1

Near Chagrin Falls, OH 44023

Jason N

Job Details: 08/01/2023

"Cc unit not cooling Hooked up gauges, low side reading 25 in/hg vacuum, high side reading 52 psi. Pressurized system with 140 psi of nitrogen. Found leak at condenser to loop connection that was previously repaired. Repaired connection and pulled vacuum on system to 29 in/hg. Recharges system with 46g of r600a. Unit starting to cool, advised customer to allow up to 24 hrs for unit to return to desired temperatures. Op test good."

We serviced a

WHIRLPOOL WASHER

Model WTW5100HW2

Near Garrettsville, OH 44231

Brian M

Job Details: 08/01/2023

Cc unit says contact service Found f7e1 error tach error Ran manual test on tachometer Could not duplicate issue Advised to watch

We serviced a

AMANA DRYER

Model NED4655EW1

Near Berea, OH 44017

Angel

Job Details: 07/31/2023

"Cc that unit was not drying and some plastic parts breaking. Verified and found drum front bearing coming apart and also found blower wheel stripped out causing the not drying issue. Had a blower wheel in truck surplus replaced it but will need to return to replace drum bearing. ; ordrng 1 279441 (Bearing) and 1 WP694089 (Blower wheel), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model MDB6701AWS3

Near Middleburg Heights, OH 44130

Manny

Job Details: 07/31/2023

"Replaced control, ran test cycle, opt test ok"

We serviced a

GE REFRIGERATOR

Model PFSS6PKXASS

Near Ashtabula, OH 44004

Dan H

Job Details: 07/31/2023

"Installed new filter head, op test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED5GNDXWD00

Near Lorain, OH 44053

Marie V

Job Details: 07/31/2023

"Cc that the unit is not cooling and is making a clicking noise. Confirmed. Both section are in the 80*. Compressor is clicking off . Tested with start device test, failed. Verify with kill a watt meter pulling 14amps. Will need new compressor. Cust will buy new.; ordrng 1 W10233961 (Compressor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG DISHWASHER

Model MDB8959SKZ0

Near Chesterland, OH 44026

Corina B

Job Details: 07/31/2023

"CC that there is a F6e1. Confirmed f6e1 ui 1 - No Response from the acu. Checked the harness wires, good. Found the console is lifting. The console could cause the ui to short out from moisture. Will need a control, and console possibly the ui. Cust is calling whirlpool to see if they will cover parts. ; ordrng 1 W11410070 (Control) and 1 W11413963 (Console) and 1 W11414079 (Ui), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS3

Near Geneva, OH 44041

Joe O

Job Details: 07/31/2023

"Cc: oven light not coming on, oven not lightingFound oven bulb burned out. Found control not sending power to igniter. Needs control; ordrng 1 W11126814 (cntrl-elec)"

We serviced a

MAYTAG WASHER

Model MVWB765FW3

Near Ravenna, OH 44266

Brian M

Job Details: 07/31/2023

Cc unit not functioning Found it to be user error customer not pressing button properly

We serviced a

WHIRLPOOL DRYER

Model WED5620HW1

Near Madison, OH 44057

Joe O

Job Details: 07/31/2023

"Cc: banging noise, screechingFound pulley worn. Installed dryer repair kit. Tested. Op test ok"

We serviced a

MAYTAG WASHER

Model MVW7232HW1

Near North Royalton, OH 44133

David R

Job Details: 07/31/2023

"Cc not draining and locked lid. Got all water out of unit. Drain pump testing at 20 ohms. Voltage keeps dropping from control. Found glass lid coming apart. Ordering lid, main control, harness, latch ; ordrng 1 W11624943 (Control) and 1 W11568984 (Harness) and 1 W11404468 (Lid) and 1 W11394572 (Latch)"

We serviced a

WHIRLPOOL DRYER

Model CEM2743BQ0

Near Lorain, OH 44053

Marie V

Job Details: 07/31/2023

"Cc that the unit is making a noise and that is getting too hot. Unit will need new thermostat and dryer kit. Showed cust heating element is rusted ; ordrng 1 WPW10131836 (Thermostat) and 1 W10864898 (Element), used 1 4392067 (DRYER REPAIR KIT), and 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG WASHER

Model MVW5430MW0

Near Kent, OH 44240

Brian M

Job Details: 07/31/2023

Cc unit not starting Found ui not responding Replaced control Ran auto test Unit seems to be functioning Verified with customer

We serviced a

MAYTAG WASHER

Model MVW7232HC1

Near Painesville, OH 44077

Jason N

Job Details: 07/31/2023

Cc unit making a clicking noise Found noise in question is small amount of movement in the rotor while in low rpm spin or sense. Will try replacing rotor and slider. Office to contact customer to schedule for next service date. ; ordrng 1 W11260238 (Rotor) and 1 W10734521 (Slider)

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