We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Ashtabula, OH 44004
Jason N
Job Details: 08/02/2023
Installed main control. Ran operational test cycle. All functions passed. Op test good.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Cleveland, OH 44120
Manny
Job Details: 08/02/2023
"Cc unit not spinning or draining, stated same parts were replaced last, verified and found f9e1 for long drain no drain, found drain hose inside a bucket full of water causing the unit to siphon the water back in, attached hose to sink and ran test cycle, let customer know and she said that was not the issue, she said it wasnt draining and there was a humming sound, advise her to run some loads and if she see any issues to record any noise or issues and call us back, right now unit working as designed, opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near Lakewood, OH 44107
Angel
Job Details: 08/02/2023
"Cc that unit was mot cooling properly in freezer and she defrosted it because it had frost on back cover and lights are flickering. Since issue with frosting in freezer will need evaporator harness with bimetal and main board, also for the flickering i tried checking switches and modules and everything looked good will need led board as well, gave customer estimate and decided not to proceed with repair. ; ordrng 1 W10843055 (Control board) and 1 W10830288 (Led control board) and 1 W11032800 (Harness/fan), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG DRYER
Model LDG9304AAE
Near Euclid, OH 44119
Corina B
Job Details: 08/02/2023
"CC that the unit is not heating. Confirmed. Replaced the coils. Opt test ng. turned gas valve off cracked the line, no gas coming out. Advised Cust will need a plumber. ; used 1 279834 (COIL) from stock"
We serviced a
GE REFRIGERATOR
Model PYE22PSKBSS
Near Cleveland Heights, OH 44106
Angel
Job Details: 08/02/2023
Cc they have water on floor and freezer full of ice. Verified and found drain tube clogged up had to take apart the whole freezer to steam out drain tube and clear out ice also removed unit from spot to clear out drain tube which was clogged with debris made sure water was flowing properly opt test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Painesville, OH 44077
Brian M
Job Details: 08/02/2023
"Cc of floaters in the water Found when dispensing water there seems to be floaters Could not determine cause ; ordrng 1 W11613294 (Resivour) and 1 WPW10279882 (tube-water) and 1 WPW10279884 (tube-water), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Bay Village, OH 44140
Marie V
Job Details: 08/02/2023
"Replaced water valve and drain hose. Tested unit, no leaks. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDZ02
Near Painesville, OH 44077
Joe O
Job Details: 08/02/2023
Cc: noiseFound noise is refrigerant running through cap tube. Added insulation to cap tube. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAM04
Near Cleveland, OH 44108
Angel
Job Details: 08/02/2023
"Cc that unit was not cooling at all Confirmed cc, both sections were completely warm checked evaporator and no frost pattern at all, checked back of unit and compressor and all fans were working so I tapped the system and used 140psi of nitrogen to check for leaks and as soon as I inserted the nitrogen I could hear it bubbling inside the cabinet and it would not hold the pressure unit has an internal leak not repairable."
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Cleveland, OH 44102
Corina B
Job Details: 08/02/2023
"Replaced the cam, belt and shifter, ran a calibration. Started a drain and spin. Opt test ok. ; used 1 W11239857 (BELT) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF989SDAE02
Near Lakewood, OH 44107
Marie V
Job Details: 08/02/2023
Cc that the freezer light is not working. Replaced light op test ok
We serviced a
GE WASHER
Model GTW465ASN0WW
Near Euclid, OH 44132
Joe O
Job Details: 08/02/2023
"Cc: stops mid cycle, water remainingFound water remaining in unit. Found error codes 18(drain pump cycle failed). Ran manual drain. Unit draining. Found lid will not lock, unit read8bg lid as open. Needs lid lock and drain pump.; ordrng 1 WH08X32697 (Lid lock) and 1 WH23X28418 (Drain pump) and 1 WH19X24141 (lid lock harness)"
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Cleveland, OH 44111
Marie V
Job Details: 08/02/2023
"Cc that unit is not working. Confirmed, found capacitor open. Replaced capacitor, strarted unit pass. Unit had back off cust son will put back together. It was that when when arrived.Op test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Parma, OH 44134
Corina B
Job Details: 08/02/2023
"Checked the power, good. Unplugged the soil and wash temp and rinse option and water level. Replaced the shifter. Opt test ng. Called t/l Brian back to engineering ; used 1 W11481722 (actuator) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BB2
Near Cleveland, OH 44120
Corina B
Job Details: 08/02/2023
" CC that there is a fault code f3. Confirmed. F3 oven sensor open or shorted. Ohmed out the sensor 1080 ohms. Will need a new control. ; ordrng 1 W11126814 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ02
Near Cleveland, OH 44111
Marie V
Job Details: 08/02/2023
cc that theres frost in freezer. Found door not closing properly. Removed all and corrected issue. Cleaned out frost. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF991BOOM01
Near Shaker Heights, OH 44120
Corina B
Job Details: 08/02/2023
"CC that there is still frost. Confirmed. Found frost in the freezer. Will need new rails. Cust does not want to repair ; ordrng 1 W11668671 (Rail) and 1 W10625068 (Rail right), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG DRYER
Model MEDB755DW2
Near Broadview Heights, OH 44147
David R
Job Details: 08/02/2023
"Cc unit making noise and not sending clothes. Followed tech sheet for sensor. Measured infinity, will need sensor and thermistor fuse. Noise coming from motor when running,Ordering motor, wheel, thermistor and sensors. ; ordrng 1 279827 (Motor) and 1 WP694089 (Blower wheel) and 1 W10853313 (Sensors) and 1 WP8577274 (Thermistor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
GE RANGE
Model JGBS66REK4SS
Near Ashtabula, OH 44004
Jason N
Job Details: 08/02/2023
"Cc unit oven not heatingFound bake ignitor physically burnt open, ignitor will need replaced. Quoted customer repair cost. Replaced ignitor using truck stock part. Ran bake test to 300 degrees. Good ignition and preheat. Op test good. ; used 1 12400035 (IGNITER) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Broadview Heights, OH 44147
David R
Job Details: 08/02/2023
"Customer saying noise still there. Ordering cam, motor, belt and actuator. ; ordrng 1 W11454734 (Motor) and 1 W11454734 (Cam) and 1 W10913953 (Actuator) and 1 WPW10006384 (Belt)"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Mentor, OH 44060
Jason N
Job Details: 08/02/2023
"Cc unit not startingRan normal wash cycle, found unit continually filling with too much water. Drained unit and ran calibration. Restarted normal cycle. Unit filled up to proper sensed level and advanced to wash. Op test good."
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Cleveland, OH 44124
Bill
Job Details: 08/02/2023
"Cc no air flow, confirmed cc. Took unit apart, ventilation chambers where clear. Went to the out side of house, could barely feel air movement coming from vent. Recommend that customer get Dryer Vent Wizard to clean duct work."
We serviced a
GE MICROWAVE
Model JVM6175YK5FS
Near Mentor, OH 44060
Jason N
Job Details: 08/02/2023
Replaced door. Ran heat test to ensure proper operation. Customer satisfied with appearance. Op test good.
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KWH0
Near Brecksville, OH 44141
David R
Job Details: 08/02/2023
Cc unit leaking. Questions about leaking/condensation from vent area. Let customer know condensation can be left over after cycle. Ordering gasket and replacing vent just incase malfunction. ; ordrng 1 W11649995 (Vent) and 1 W11545539 (Gasket)
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMW2
Near Cleveland Heights, OH 44118
Manny
Job Details: 08/02/2023
"Cc that unit its not draining, verified and no codes, ran drain and pump running but not draining, pulled unit out to verify proper drain hose installation, and good, removed pump and nothing stuck in it ran pump before installing it back and pump running properly, removed drain hose from garbage disposal and ran drain into my shopvac and good, checked disposal and was clogged up with debris and grease, removed clogged and reran drain unit drain properly, installed unit back and ran diagnostics cycle, good, advise customer to run clean cycle with white vinegar to get rid of the stagnant water smell. Opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT313CZLZ00
Near Mayfield Heights, OH 44124
Brian M
Job Details: 08/02/2023
Installed silicone Advised to let sit for 73 hours to cure
We serviced a
MAYTAG WASHER
Model MVW6200KW1
Near Cleveland, OH 44105
Bill
Job Details: 08/02/2023
"Cc latch broken,confirmed cc. Changed latch and strike, ordered bezel for latch. Customer will install bezel. Opt test good.; ordrng 1 W11545554 (Bezel)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ04
Near Avon Lake, OH 44012
Angel
Job Details: 08/02/2023
"Cc that there getting moisture on top of freezer door seal. Confirmed cc, did not change seal because seal looks good so what I did was adjust door a little higher to see if it would seal more and added some permagum behind seal to pop it out more to seal better, otherwise everything else looked good door closing properly as well asked customer to monitor and see if that helped and if anything to give us a call."
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN502EBS02
Near Brecksville, OH 44141
David R
Job Details: 08/02/2023
Replaced all LEDs. Tested. Good. Op Test Ok.
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Mentor, OH 44060
Jason N
Job Details: 08/02/2023
"Cc unit not starting a cycleCustomer stated unit will stay on sensing and will not advance. Confirmed unit continue with sensing light blinking when pressing start. Ran diagnostics, no fault codes stored. Unable to run a test cycle, unit will not respond. Power cycled unit by unplugged for 1 min. Plugged back in. No good, unit behaves the same. Unit will need main control replaced. Customer declined repair at this time, will call Maytag to see if they will cover anything on the repair. ; ordrng 1 W11556725 (Main control)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near South Euclid, OH 44121
Manny
Job Details: 08/02/2023
"Cc unit not washing, verified and found code 4-3 for motor not running, unit needs pump motor replaced.; ordrng 1 W11613479 (Pump motor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Valley View, OH 44125
David R
Job Details: 08/02/2023
"Cc no cool. No frost pattern on FZ evap. No way to test unit. There is no hatch behind fridge to get to units compressor. Unit will need to be pulled out. Let customer know unit will need to be pulled out. Ordering comp and evap, clips. ordrng 1 W10309988 (Comp) and 4 W10369602 (Clips)s and 1 WP2188822 (Evap)"
We serviced a
WHIRLPOOL WALL OVEN
Model WOS51EC7HS20
Near Novelty, OH 44072
Brian M
Job Details: 08/02/2023
F1e1 f6e2 Ui not responding to all touch andNeeds ui and control ; ordrng 1 W11600373 (Ui) and 1 W11261167 (cntrl-elec)
We serviced a
MAYTAG DRYER
Model MEDC215EW1
Near Cleveland, OH 44128
Bill
Job Details: 08/02/2023
"Cc unit wont start, confirmed cc. Used thermal fuse from truck stock, started unit unit started up, monitored unit unit cycled on and off as intended. Noticed duct work was 20 plus feet half going vertical, foil type ducting. Recommend that it be replaced with a semi ridged or ridged duct.; used 1 Wp3392519 (Thermal fuse) from stock"
We serviced a
MAYTAG WASHER
Model MVW6230RHW2
Near Pepper Pike, OH 44124
Joe O
Job Details: 08/02/2023
Installed harness. Ran auto test. Op test ok
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Cleveland, OH 44110
Jason N
Job Details: 08/02/2023
"Cc unit not startingChecked power to unit, good at 244v L to L. Checked all thermals, found thermal fuse open. Replaced using customer supplied pre Id part. Ran dryer op test, good heat and tumble. Op test good."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near East Cleveland, OH 44112
Manny
Job Details: 08/02/2023
"Cc unit was flashing a white light, but wasnt doing anything, he unplugged it for 2 days now its working, verified and noticed that the door was not closing properly, unit was unleveled and found water in drip pan, leveled unit and door closing properly, opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Parma, OH 44134
David R
Job Details: 08/02/2023
"Cc unit high pitch screeching noise, customer said also recently had a flood in basement. Mechanical parts could have been damaged. When turning the drum and motor, screeching noise. All components are still getting power. Will need drive assembly parts, washplate and hub. ; ordrng 1 W10752283 (Washplate) and 1 W10528947 (Hub) and 1 W11454734 (Gearcase) and 1 W10890624 (Motor) and 1 W10721967 (Cam) and 1 W11239857 (Belt) and 1 W10913953 (Actuator) and 1 W11428524 (Cap)"
We serviced a
MAYTAG DRYER
Model MGDP575GW0
Near Westlake, OH 44145
Bill
Job Details: 08/02/2023
"Cc not starting, confirmed cc. Changed thermal fuse, thermostat, and igniter from truck stock. Tested opt test good. Ignition timing good, unit ignited 7 times consistently before I deemed unit operating as intended.; used 1 279311 (Igniter) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED7120HC2
Near Novelty, OH 44072
Brian M
Job Details: 08/02/2023
Cc unit not powering onPulled plug and put back in Unit powered on Ran test cycle OP Test Ok Advised to watch
We serviced a
MAYTAG REFRIGERATOR
Model MFW2055FRZ02
Near Westlake, OH 44145
Manny
Job Details: 08/02/2023
Replaced valves opt test ok advise customer to allow 24 to 48 hours for proper ice production.
We serviced a
MAYTAG DRYER
Model MGDC465HW1
Near Strongsville, OH 44136
Marie V
Job Details: 08/02/2023
"Cc that seal is pealing off. Confirmed , need adhesive to install. Ordering.; ordrng 1 WP279368 (Adhesive)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHW06
Near Ravenna, OH 44266
Bill
Job Details: 08/02/2023
"Changed thermistor and control, monitored for frost pattern. Opt test good. Explained to customer to monitor temps for a few days."
We serviced a
KENMORE RANGE
Model 79097423901
Near Ravenna, OH 44266
Brian M
Job Details: 08/02/2023
Cc of no bake or broil Found control not sending power to elements ; ordrng 1 316462807 (controller) and 1 316352207 (overlay) and 1 SHIPPING (SHIPPING LOGISTICS*)
We serviced a
WHIRLPOOL REFRIGERATOR
Model GB2fHDXWQ02
Near Ravenna, OH 44266
Brian M
Job Details: 08/02/2023
Installed valve cycled ice maker OP Test Ok ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDB09
Near Strongsville, OH 44136
Marie V
Job Details: 08/02/2023
"Cc that top door seal is coming off as well. Try to install back in, does not works used silicone and ordering door. ; ordrng 1 LW10668875 (Freezer door black) and 1 W11178521 (Name plate)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS06
Near Chagrin Falls, OH 44023
Brian M
Job Details: 08/02/2023
Cc of noise still Found noise to normal operation sound Re produced and verified with customer OP Test Ok
We serviced a
WHIRLPOOL STACK W/D
Model WFW85HEFC1
Near Westlake, OH 44145
Manny
Job Details: 08/02/2023
"Replaced pressure switch and hose, ran test cycle opt test ok, took control for return and no need it box still sealed."
We serviced a
KITCHENAID MICROWAVE
Model KMHS120EBS-1
Near Aurora, OH 44202
Bill
Job Details: 08/02/2023
"Cc unit operating but no display, confirmed cc. Tested for functionality unit operated but zero display, gave estimate for new display. Customer chose not to continue repairs at this time.; ordrng 1 W10881540 (Control and display), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVW6230RHW2
Near Painesville, OH 44077
Dan H
Job Details: 08/02/2023
"Installed new valve, op test good"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Kingsville, OH 44048
Dan H
Job Details: 08/02/2023
"Customer complaint that unit is leaking, started normal wash cycle, confirmed, found lower spray arm shoot water at lower door gasket, unit needs new lower spray arm,; ordrng 1 W10837249 (Spray arm), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
GE DISHWASHER
Model GDF530PGM5WW
Near Conneaut, OH 44030
Dan H
Job Details: 08/02/2023
"Installed new drain pump, op test good"
We serviced a
MAYTAG WASHER
Model MHW6630HC0
Near Fairview Park, OH 44126
Angel
Job Details: 08/02/2023
Installed dispenser assembly tested unit opt test good.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS00
Near Columbia Station, OH 44028
David R
Job Details: 08/02/2023
"Replaced icemaker, FF tray and drain tube. Steamed all ice. Icemaker cycled and called for water. Good. Op Test Ok."
We serviced a
WHIRLPOOL FREEZER
Model WZF34X18DW01
Near Bentleyville, OH 44022
Corina B
Job Details: 08/02/2023
CC that the unit is not freezing. Confirmed. Found the control is not sending power to the defrost. Will need a new control. ; ordrng 1 W11382529 (Control)
We serviced a
WHIRLPOOL RANGE
Model WEG745H0LZ4
Near Mentor, OH 44060
Corina B
Job Details: 08/02/2023
Replaced the dsi board and control. Brought core back for return. Tested oven several times. Lights on first spark. Opt test ok.
We serviced a
WHIRLPOOL FREEZER UPRIGHT
Model WZF34X18DW04
Near Pierpont, OH 44082
Brian M
Job Details: 08/02/2023
Installed control and checked thermistors Defrosted evap and tested defrost heater At this time unit is cooling
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near North Olmsted, OH 44070
Marie V
Job Details: 08/02/2023
"Replaced springs and bushings. Leveled, took pics. Op test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Elyria, OH 44035
David R
Job Details: 08/02/2023
Replaced drain hose and drain pump. Tested. Good. Op Test Ok.
We serviced a
GE DISHWASHER
Model GDF570SSF0SS
Near Conneaut, OH 44030
Dan H
Job Details: 08/02/2023
"Installed new drain hose, op test good"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MS0
Near Geneva, OH 44041
Dan H
Job Details: 08/02/2023
"Customer complaint that oven is not heating properly, started bake for 350 degrees, burner did not light, found switch on regulator in off position, turned on, burner lit, oven heated to 350 degrees, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ02
Near Richmond Heights, OH 44143
Jason N
Job Details: 08/02/2023
"Cc unit not making ice or dispensing waterVerified no ice and water will not dispense. Check filter installation, filter is new. Checked water source from supply line. Good water pressure from supply line. No water circulating through filter housing. Unit will need filter housing replaced. ; ordrng 1 W11162042 (Housing)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Geneva, OH 44041
Dan H
Job Details: 08/02/2023
"Customer complaint that unit is not cooling, fresh food section temperature at 62 degrees, freezer section temperature at 33 degrees, found evaporator frozen solid, found defrost harness broken, unit needs new defrost heater/harness, part is out of stock so not scheduling return appointment ; ordrng 1 W11650660 (Heater)"
We serviced a
GE OTR MICROWAVE
Model n/a
Near Madison, OH 44057
Dan H
Job Details: 08/02/2023
"Customer complaint of door open error, serial number is blank, confirmed, unit needs new door switch assembly , customer does not want repair at this time; ordrng 1 WB06X10498 (Lock) and 1 WB24X823 (Switch) and 1 WB24X10103 (Switch) and 1 WB24X824 (Switch) and 1 WB06X10269 (Slider), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
AMANA REFRIGERATOR
Model ASI2575GRW04
Near Highland Heights, OH 44143
Jason N
Job Details: 08/02/2023
"Installed new door. Swapped over handle to new door. Handle alignment good, door closing and sealing properly. Op test good."
We serviced a
KITCHENAID REFRIGERATOR
Model KSRS25ILBL01
Near Kirtland, OH 44094
Joe O
Job Details: 08/02/2023
"Cc: continuously runningFound temps in ff section at 42 degrees, freezer at 15. Found ice blockage in evaporator, restricted air flow. Entered manual defrost. Found unit is defrosting, and bimetal is opening. Drain is clear. Needs defrosted. Defrosted."
We serviced a
WHIRLPOOL REFRIGERATOR
Model Wrf995fifz00
Near Mentor, OH 44060
Joe O
Job Details: 08/02/2023
"Cc: noise, not cooling properlyFound temps in ff section at 59 degrees. Freezer at 5 degrees. Found ff evap frosted over. Found control is wrong version. Found serivce pointer for issue. Needs control and evap cover; ordrng 1 W10889841 (cover-evap) and 1 W11389713 (Control)"
We serviced a
KITCHENAID REFRIGERATOR
Model KUDF204KPA00
Near Madison, OH 44057
Dan H
Job Details: 08/02/2023
"Installed new ice maker , op test good"
We serviced a
GE REFRIGERATOR
Model Gfe26gskbss
Near Mentor, OH 44060
Corina B
Job Details: 08/02/2023
CC that the freezer is leaking. Confirmed. Found the drain hole blocked with ice. Steamed out the drain. Found the drain tube clogged. Cleared the drain tube. Opt test ok.
We serviced a
FRIGIDAIRE FREEZER UPRIGHT
Model FFFU14F2QWJ
Near Painesville, OH 44077
Joe O
Job Details: 08/02/2023
"Cc: unit not cooling properlyCustomer showed video and pics, did not help. Customer had unit unplugged for a couple days prior to us coming out. Unit in defrost upon arrival. Manually Exited defrost cycle. Found evap fan is running. Unit building frost pattern. Could not duplicate issue. Advised customer if issue comes back to leave unit plugged in and on. Advised there are many things that can cause frost build up on the evaporator."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Bedford, OH 44146
Bill
Job Details: 08/02/2023
"Cc door not sealing, confirmed cc found wrinkles in gasket and bottom of door catching on inner liner. Changed gasket, steamed. Added washer from truck stock to hinge and adjusted upper hinge. Door now closes with out contact. Opt test good.; used 1 Wp487576 (Washer) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ00
Near Amherst, OH 44001
Marie V
Job Details: 08/01/2023
"Cc that the unit is leaking when dispensing water. Confirmed, found pin hole behind unit on water line. Cust will fix it. Also having issues with water filter. Cust will call back if wants to replace oarts; ordrng 1 W11162042 (Filter housing), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Mentor, OH 44060
Jason N
Job Details: 08/01/2023
Installed gasket strips per instruction sheet. Ensure proper seal of door gasket all the way around. Gasket sealing. Op test good.
We serviced a
MAYTAG DRYER
Model MED7230HW3
Near Cleveland Heights, OH 44121
Manny
Job Details: 08/01/2023
"Cc unit not starting but has power, disconnecting power notice outlet was really loose, removed term block cover and missing L2, but if I wiggle the cord unit comes on, advise customer to have an electrician fix the outlet and if she still has issue to contact us."
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Chardon, OH 44024
Brian M
Job Details: 08/01/2023
"Fae5 diverter leak, Found leak coming from motor housing Needs sump and heater ; ordrng 1 W11537778 (Heater) and 1 W11416363 (Sump), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC0
Near Cleveland, OH 44102
Bill
Job Details: 08/01/2023
"Changed main control, ran factory calibration. Opt test good"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS08
Near Chardon, OH 44024
Jason N
Job Details: 08/01/2023
"Cc unit still frosting in freezer sectionConfirmed condensation is still forming in freezer section. All gaskets are sealing properly, no gaps. Called wp techline, Derrick, based on condensation formation and all parts that have been replaced, only suggestion at this time is to silicone freezer liner and add permagum to ice maker fill tube area. Customer does not want to do this repair to be done.; O-emld tckt"
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Mentor, OH 44060
Corina B
Job Details: 08/01/2023
CC that the unit is not starting. Ran diag F7e1. Found the unit not spinning. Replaced the capacitor and shifter. Ran a calibration. Opt test ok.
We serviced a
MAYTAG DRYER
Model MED7230HW3
Near Strongsville, OH 44136
David R
Job Details: 08/01/2023
"Cc unit not drying clothes, time counting down and will skip time but clothes not dry. Followed tech sheet for sensors and harness. Harness from control test good. Sensors test out of resistance. Ordering control, sensors and harness. Replaced all at once. Also advised customer of not having a large enough load for washer to sense. Test on return. ; ordrng 1 W11618917 (Control) and 2 WP3387223 (Sensors)s and 1 WPW10298258 (Harness)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS00
Near Mentor, OH 44060
Dan H
Job Details: 08/01/2023
"Installed new control and thermistor, op test good ; ordrng 1 W10316760 (Thermistor)"
We serviced a
FRIGIDAIRE RANGE
Model FGGH3047VF
Near Kirtland, OH 44094
Brian M
Job Details: 08/01/2023
"Cc unit leaking gas In oven Found safety valve not closing Shut off regulator using pin, pin broke Needs valve and regulator ; ordrng 1 316091711 (regulator) and 1 5303210798 (valve-safety)"
We serviced a
MAYTAG WASHER
Model MVW6200KW3
Near Euclid, OH 44132
Corina B
Job Details: 08/01/2023
CC that the clothes are dry on top and wet on the bottom. Ran a calibration started a cycle with clothes. Found the basket leaning towards the right. Advised Cust to raise the washer with the shock pads on the right side. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Middleburg Heights, OH 44130
Marie V
Job Details: 08/01/2023
Cc that unit is not coolin. Took temps 23* in freezer. Replaced compressor by SP. Full frost pattern adter few min. Advice cust allow 24 before restocking op test ok Also used part from T/S. ; used 1 Tjaf1200 () from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138TFYW00
Near Willoughby, OH 44094
Jason N
Job Details: 08/01/2023
"Cc unit will randomly make a loud clunk noise somewhere in the top sectionSet thermostat colder to start unit into cooling mode, compressor and evap fan turned on, no abnormal noises. Let unit run for several minutes, no abnormal noise heard. Shut down cooling and let sit for a minute and restarted cooling, no abnormal noise heard. Could not duplicate a noise concern at this time."
We serviced a
KENMORE WASHER
Model 110.26832692
Near Willoughby, OH 44094
Jason N
Job Details: 08/01/2023
"Cc unit overfilled the tub twice Customer stated in the last week unit has overfilled the tub and spilled over while running a wash cycle. Checked pressure hose to tub, checked clear. Ran wash test set to small load. Unit filled and stopped, then advanced to agitate. Could not duplicate overfill condition, but recommended to the customer that the water level sensor should probably be replaced to prevent future overfill conditions. ; ordrng 1 W10335056 (Switch-wl)"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Brecksville, OH 44141
David R
Job Details: 08/01/2023
Customer had a shirt stuck under agitator. Pulled hard and came right out. All components good. Ran diagnostics. Good. Op Test Ok.
We serviced a
GE WASHER
Model GTWN4250D1WS
Near Euclid, OH 44117
Bill
Job Details: 08/01/2023
"Cc unit not functioning, could not confirm. Tested unit was operating, went into diag found code for control board. Explained to customer that it might have had a glitch but worked it self out. Asked customer if they wanted to monitor unit and see if it acts up again, they said no just replace the control. Scheduled follow up for 8/3; ordrng 1 WH12X10614 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ01
Near Painesville, OH 44077
Joe O
Job Details: 08/01/2023
Installed filter housing. Tested. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM01
Near South Euclid, OH 44121
Joe O
Job Details: 08/01/2023
"Recovered refrigerant, installed compressor and evaporator. Put unit into 28 inch vac for 15 mins, recharged with 5.0oz of r134a. unit is cooling. advised customer to allow 24 hrs for cooling. op test ok"
We serviced a
GE REFRIGERATOR
Model PFSF6PKXEWW
Near Willoughby, OH 44094
Jason N
Job Details: 08/01/2023
"Cc unit continually making beeping noisesConfirmed unit is making selection tones on the UI. UI will automatically scroll through ice and water selections without button input. A button on the UI is shorted, UI will need replaced. Part (WR13X10884) is discontinued, unable to repair unit."
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Richmond Heights, OH 44143
Bill
Job Details: 08/01/2023
"Cc could not figure out how to get unit to operate after pausing cycle. Confirmed cc instructed customer on proper operation of unit. Had customer start, stop, start load a few times till they where confident in the operation of unit. Unit operating as intended."
We serviced a
MAYTAG WASHER
Model MVW6230RHW0
Near Brecksville, OH 44141
David R
Job Details: 08/01/2023
"Replaced belt, cap, cam. Removed coins from between agitator. No error messages. Ran diagnostics and DLMS calibration. Noise from actuator. Replaced from t/s. Good. Op Test Ok ; used 1 W10913953 (ACTUATOR) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ2
Near Berea, OH 44017
Marie V
Job Details: 08/01/2023
"Cc that the unit is not working. Confirmed, no power to it. Cust asked to install power cord. Connected to outlet underneath sink, disconnected disposal, cust will have electrician to take cate of the rest. Op test ok;"
We serviced a
GE REFRIGERATOR
Model PSS25SGNABS
Near Westlake, OH 44145
Marie V
Job Details: 08/01/2023
"Cc that the unit is not cooling. Confirmed. Found evaporator frosted over. U it will ned new heater, control and sensor. Office will contact once they have eta on the part; ordrng 1 WR55X10025 (Thermistor sensor) and 1 WR55X10942C (Control) and 1 WR51X10055 (Heater), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near North Olmsted, OH 44070
Angel
Job Details: 08/01/2023
Cc that unit was not powering on no lights. Verified and unit started up for me as soon as I pressed the button and its draining filling and washing as should. Customer stated they had some power outages and he unplugged unit but never tested it again so unit most likely reseted itself and now working as should recommended to monitor for now if any issues to give us a call.
We serviced a
KENMORE REFRIGERATOR
Model 59676522500
Near North Olmsted, OH 44070
Angel
Job Details: 08/01/2023
"Cc that unit just stopped cooling. Verified temps and they were both in the 50s got to back of unit and compressor was hot and it was mot running it was pulling 9amps has a locked rotor will need compressor replaced. Gave customer estimate and stated they will rather buy new.; ordrng 1 W10160407 (Compressor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
GE DISHWASHER
Model GLD5768V00SS
Near Westlake, OH 44145
Angel
Job Details: 08/01/2023
"Cc that unit had murky water and not draining. Confirmed cc, removed filter and used my shop vac to remove water and did not find anything there so removed drain pump and drain hose and found a ball of food stuck at the drain hose outlet causing it to get clogged up. Cleared it up and tested unit and started draining as should."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Rocky River, OH 44116
Angel
Job Details: 08/01/2023
"Cc that ui is not responding. Confirmed cc, console overlay coming off and ui is not responding to some of the buttons ordering ui and console.; ordrng 1 W11460908 (Console) and 1 W11460962 (Ui)"
We serviced a
KENMORE DISHWASHER
Model 66513473N412
Near Mentor, OH 44060
Joe O
Job Details: 08/01/2023
"Cc: leakingFound door panel cracked on lower part of door. Found spray arm separating. Found gasket flatted on left side. Needs inner door panel, lower spray arm, and tub sealCustomer does not want to repair at this time; ordrng 1 W11676896 (Inner door panel) and 1 W10849471 (spray arm) and 1 W11498831 (Seal), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS4
Near Mayfield Heights, OH 44124
Bill
Job Details: 08/01/2023
"Cc rack fell, confirmed cc. Changed rails and adjusters, opt test good"