We serviced a
WHIRLPOOL WALL OVEN
Model WOD51EC0HS02
Near Aurora, OH 44202
Corina B
Job Details: 11/04/2021
CC that the ovens have a fault code f8e0. Confirmed. Found a screw in a the blower fan. Heated ovens to 350*. Opt test ok.
We serviced a
MAYTAG WASHER
Model MVWC415EW1
Near South Amherst, OH 44001
Angel
Job Details: 11/04/2021
Cc that unit is making a loud grinding noise. Found that the cam is damaged causing it to skip the splines and making a loud squealing noise. Will need cam replaced. Replaced cam tested unit passed by running a rinse/spin with clothes because customer said it does it with weight unit did not grind or squeal. Opt test ok.; used 1 W10721967 (PULLEY) from stock
We serviced a
MAYTAG WASHER
Model MVWB835DW0
Near Strongsville, OH 44149
Marie V
Job Details: 11/04/2021
"Cc that the unit when is going to spin it stopes and that it shows an error code of f5. Ran diag f5e3 lid lock will not unlock. Ran auto test pass. Replaced lid lock from T/S. Calibrated unit, tested unit on drain and spin, pass. Op test ok; used 1 W10810403 (LID LATCH) from stock"
We serviced a
KENMORE REFRIGERATOR
Model 253.6880201E
Near Cleveland, OH 44119
Jason N
Job Details: 11/04/2021
"Cc unit not cooling in both sectionsCustomer stated unit has started to get warmer for a few months, now nothing is freezing in freezer and water is leaking in ff section. Freezer sections approx 45 degrees. Checked frost pattern on evaporator, heavy frost on first coil only. Unit has refrigerant leak, will need sealed system repair. ; ordrng 1 242214411 (Evaporator) and 1 5304507765 (Compressor) and 1 WPW10143759 (Filter drier)"
We serviced a
KITCHENAID REFRIGERATOR
Model KSRP22FNBL00
Near Highland Heights, OH 44143
Jason N
Job Details: 11/04/2021
"Installed filter housing and filter. Turned water on to unit. No leaks. Ran 1 Gallon of water through dispense. Checked for leaks, none. Op test good."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Cleveland, OH 44128
David R
Job Details: 11/04/2021
Cc unit cold water not working. Valve out of range. Cleared no fill long fill error code. Replaced valve from t/s. Ran diagnostics and calibration. Good. All components working.; used 1 W11210459 (VALVE) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KBFS25EWBL7
Near Atwater, OH 44201
Brian M
Job Details: 11/04/2021
Cc ice maker leaking Found ice mold cracked Replaced using truck stock OP Test Ok ; used 1 W10884390 (ICE MAKER ASSY) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDPE234GPS0
Near Lakewood, OH 44107
Gabriel P
Job Details: 11/04/2021
"Found one plastic piece underneath float switch,correct issue unit working as design"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM04
Near Cleveland, OH 44113
Gabriel P
Job Details: 11/04/2021
"Found drain pan clogg with debri and ice steam and clear all debri and ice,opt test ok"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Aurora, OH 44202
Corina B
Job Details: 11/04/2021
"CC that the unit would not turn on, had a power outage and the unit turned back on. Ran diag F3e3 Inlet Water Temperature Fault, f0e7 Load Detected When Running Clean Washer Cycle checked the hot and cold water, good. Ran a calibration. Opt test ok."
We serviced a
MAYTAG REFRIGERATOR
Model MFW2055FRZ00
Near North Ridgeville, OH 44039
Angel
Job Details: 11/04/2021
Cc that it to cold in freezer and it was getting frosted up in freezer and and now its not cooling at all. Verified temps and ff section was at 70* and freezer at 20* Found frost built up around door and on back panel. Also fan wasnt running because had frost and ice around it. Found that the door was not closing on the left side all the way because of a loose screw on the track leaving a gap causing it to build up frost customer never noticed so it got to built up around the fan causing it to stop cooling because its not circulating the cold air. Verified evaporator and had good frost pattern and it was not a defrost issue because everything is defrosted on the evaporator. Steamed out fan reinstalled everything and explained to customer that these doors you want to close by the middle and open by the middle to avoid jumping any teeth on the track causing it to twist and leave one side of the door open and building up frost as well. Opt test ok.
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Shaker Heights, OH 44120
David R
Job Details: 11/04/2021
"Cc unit making noise in agitate. Went through diagnostics, heard noise. Looked underneath. Found bolt from cam is off. Use thread lock to put back on. Good. Seated correctly. Good. Ran diagnostics and calibration. Good. Op test ok."
We serviced a
KITCHENAID RANGE
Model KSEG700EBS2
Near Atwater, OH 44201
Brian M
Job Details: 11/04/2021
"Cc unit gives error Found saved errors f8e0 slow fan speed, and f1e0 miscommunication errors According to tech sheet will need Control and fan ; ordrng 1 W11107275 (fan-blwr) and 1 W11082269 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS5
Near Cleveland Heights, OH 44121
Jason N
Job Details: 11/04/2021
"Cc unit controls locked, lock light on.Found control lock enabled. Turned off control lock. Started normal wash cycle. All functions normal. Op test good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHW0
Near Shaker Heights, OH 44120
David R
Job Details: 11/04/2021
"Customer wanted unit checked over and make sure all components are good. Cleaned filter, put in more rinse aid. Ran diagnostics, looked underneath unit. All components check good. Advised customer of using dishwasher clean every 30 cycles or at least every other month. Op test ok."
We serviced a
MAYTAG WASHER
Model WTW5100HW2
Near Atwater, OH 44201
Brian M
Job Details: 11/04/2021
Previous history is not for this customer..Customer complaint of squeaking Found belt slipping Replaced using truck stock OP Test Ok ; used 1 WPW10006384 (BELT) from stock
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Cleveland, OH 44106
Gabriel P
Job Details: 11/04/2021
Ran diagnostic no error ran calibration pass ran factory test pass power button working also main house valve leaking advise customer to find plumber before hes water bill be high
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Avon Lake, OH 44012
Angel
Job Details: 11/04/2021
Cc that unit was not closing properly. Verified replaced latch and leveled unit had customer test it. Unit closing and starting up as should. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Strongsville, OH 44149
Marie V
Job Details: 11/04/2021
"Cc that the unit is not cooling properly, it cools too much and then it stopes cooling and set temp to 37* and everything goes hot or cold, and that a can of pop it explode inside refrigerator and that the ice bin gets all frosted and the ice gets stuck cant dispense,. Unit is set to 36*, took temps 30* and 0 on freezer. Also explain cust that the drawer need to be together for a proper air flow on refrigerator side, unit has plastic thermistor, unit will need new thermistor,diffuser and ice door. ; ordrng 1 W10316760 (Thermistor) and 1 W11236851 (Diffuser) and 1 W11098702 (Door ice)"
We serviced a
WHIRLPOOL FREEZER
Model MZF34X16DW
Near Brook Park, OH 44142
Marie V
Job Details: 11/04/2021
"Cc that the unit is not cooling. Confirmed. Compressor is not running. Found started device overheating, replaced from T/S. Let it run. Verify frost pattern on evap, good frost pattern op test ok. Advice cust to allow unit 24 hours to reach normal temps. ; used 1 8201786 (STARTER) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Shaker Heights, OH 44122
David R
Job Details: 11/04/2021
"Cc unit dry not working, and also had a video of unit making scraping noises during wash. Ran diagnostics, 4-3, 7-1. Ran diagnostics test, no noise, couldve been something stuck in drain pump housing and drain out. Heat did not come on. Looked underneath. Found connection not on, vibrated off, took pliers and tightened connection. Tested in diagnostics again. Heater working, showed customer. Good. Went through owners manual. Advised rinse aid and Heat Dry option for optimal drying. Op test ok."
We serviced a
MAYTAG DISHWASHER
Model MDB7600AWB
Near Ravenna, OH 44266
Brian M
Job Details: 11/04/2021
"Cc latch broken Found handle to be broken Handle comes with latch Will return just the latch and use what she paid towards new part ; ordrng 1 WPW10130695 (latch kit), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT351SFYB00
Near Bedford Heights, OH 44146
David R
Job Details: 11/04/2021
"Cc unit not cooling properly. FZ on top. Took temps. 40 in FZ and 49 in FF. Took off evap cover, ball of ice on line. Put watt meter on compressor, readings check good but has a short process stub on. Sealed system repair. Gave estimate to customer, customer paid SVC only. Do not order parts ** would be a 4 count. ; ordrng 1 W10233960 (Compressor kit) and 1 876765 (Tube kit) and 1 WPW10314205 (Evap) and 2 WPW10143759 (Drier)s"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Ravenna, OH 44266
Brian M
Job Details: 11/04/2021
Installed motor Ran test cycle OP Test Ok
We serviced a
MAYTAG FREEZER
Model MFX2570AEM0
Near Cleveland, OH 44104
Gabriel P
Job Details: 11/04/2021
"Ice maker not sending voltage to valve to fill giving estimate ; used 1 W10882923 (ICE MAKER ASSY), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
KITCHENAID MICROWAVE
Model KMHC319EBS
Near Avon Lake, OH 44012
Angel
Job Details: 11/04/2021
Replaced magnetron tested unit and was heating and working as designed. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ00
Near Cleveland, OH 44144
Gabriel P
Job Details: 11/04/2021
"Icemaker doesnt have ; ordrng 1 W11387387 (User) and 1 W11087201 (Heater), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5550XW2
Near Mentor, OH 44060
Dan H
Job Details: 11/04/2021
"Customer complaint that unit is making a loud noise and not draining properly, found bearings in gearcase worn, unit needs new gearcase, customer does not want repair ; ordrng 1 W11132267 (Gearcase), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC42FTS02
Near Painesville, OH 44077
Dan H
Job Details: 11/04/2021
"Customer complaint of beeping noise, confirmed, unit needs new control; ordrng 1 W10801766 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DRYER
Model MED5630HW1
Near University Heights, OH 44118
Corina B
Job Details: 11/04/2021
CC that there is a loud noise. Confirmed. Found the support rollers seized. Replaced the dryer repair kit. Opt test ok
We serviced a
WHIRLPOOL WASHER
Model WFC7500VW2
Near Perry, OH 44081
Dan H
Job Details: 11/04/2021
"Installed new control, op test no good , same issue, talked to bj , went through all components again, nothing shorted, unit needs new control ; ordrng 1 WPW10192966 (Cntrl)"
We serviced a
JENN-AIR REFRIGERATOR
Model JSC24C8EAM00
Near Shaker Heights, OH 44122
Corina B
Job Details: 11/04/2021
"CC that there is no water or ice dispensing. Confirmed. Took filter out, water dispensed. Replaced the filter. No ice coming out. Checked the wires at the door broken. Took picture. Door is nla. ; ordrng 1 W10447151 (Lf door)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Avon Lake, OH 44012
Angel
Job Details: 11/04/2021
Disassembled all fresh food section to get to evaporator steamed out evaporator and replaced service pointer kit and fan with harness for fresh food section evaporator. Opt test ok.
We serviced a
WHIRLPOOL COMPACTOR
Model GX900QPPS6
Near Brecksville, OH 44141
David R
Job Details: 11/04/2021
"Replaced main power switch. Tested, good. All working properly. Op test ok."
We serviced a
WHIRLPOOL WASHER
Model MHW5100DW0
Near Ashtabula, OH 44004
Brian M
Job Details: 11/04/2021
Installed pressure switch Cleared drain catch (nothing in it ) Ran auto test OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDB02
Near Madison, OH 44057
Dan H
Job Details: 11/04/2021
"Recovered refrigerant, installed compressor , evaporator,and filter drier, brought system into a 28 vacuum, watched 15 minutes, no change on gauges, recharged unit with 3.7oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; used 1 W10891056 (Lokring), 1 W10890290 (Lokring), 1 W10890131 (Lokring), and 1 W10890126 (Lokring) from stock"
We serviced a
MAYTAG DRYER
Model MED6200KW0
Near Cleveland, OH 44109
Gabriel P
Job Details: 11/04/2021
Found one line of voltage not sending proper voltage to unit advise then to check outlet and or get and electrician
We serviced a
WHIRLPOOL RANGE
Model KEBI101DWH7
Near Cleveland, OH 44143
Joe O
Job Details: 11/04/2021
"Cc: door locked, nothing workingFound control burned up. Found latch will not spring back. Needs control and latchControl and latch show discontinued. ; ordrng 1 4451845 (Control(discontinued)) and 1 4451896 (latch assy(discontinued))"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Highland Heights, OH 44143
Joe O
Job Details: 11/04/2021
"Installed control, and deli board. Steamed out evaporator. Unit is cooling. Advised customer to allow 24 hours for temps to adjust. Op test ok"
We serviced a
MAYTAG DRYER GAS
Model MDG9206AWW
Near Kirtland, OH 44094
Joe O
Job Details: 11/04/2021
Cc: intermittently not heatingCustomer stated sometimes unit will blow cold and sometimes hot. Found unit is heating. Has good air flow. Needs gas coils. Replaced gas coils. Ran test cycle. Op test ok; used 1 279834 (COIL) from stock
We serviced a
WHIRLPOOL SXS REFRIGERATOR
Model ED5LVAXVQ00
Near Cleveland Heights, OH 44118
Jason N
Job Details: 11/04/2021
"Installed filter housing and button. Checked for leaks, none found. Tested water dispense, op test good."
We serviced a
WHIRLPOOL WASHER
Model MVW6200KW1
Near Willoughby, OH 44094
Joe O
Job Details: 11/04/2021
"Cc: not always releasing softener, not completing cycleFound error codes f9e1(long drain). Ran auto test and calibration. All functions working. Unit has low hot water pressure. Checked water pressure from house, house has good pressure. Unit has strong drain. Advised customer on detergent usage. Need water valveValve out of stock. Office to rescheduleFound goods issue date in entitlement; ordrng 1 W11220230 (valve)"
We serviced a
GE REFRIGERATOR
Model PFSS6PKXASS
Near Cleveland Heights, OH 44118
Jason N
Job Details: 11/04/2021
"Cleared ff evaporator drain, cleaned up water from inside ff section. Cleared ice from freezer section. Installed evaporator fan motor. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CHIV01
Near Eastlake, OH 44095
Joe O
Job Details: 11/04/2021
"Cc: frost build up in freezer, doors not sitting correctlyCustomer did not have pop or closing documents for house available. Advised customer we need those documents or pop for warranty or they will have to pay svc."
We serviced a
FRIGIDAIRE FREEZER
Model FFU17FC5CW4
Near Shaker Heights, OH 44122
Corina B
Job Details: 11/04/2021
CC that the freezer is not cold enough. Confirmed. Fz 23* to 30*. . Found the gasket coming off of the bottom of the door ice buildup on the bottom of the floor. Seated the gasket and used Vaseline around the gasket. Steamed out the drain hole. Evaporator has a good frost pattern. Control was set at the coldest setting. Advised cust to monitor the freezer to see if food is freezing. Due to the gasket not in place.
We serviced a
WHIRLPOOL RANGE
Model WEE515S0LW0
Near Mentor, OH 44060
Joe O
Job Details: 11/04/2021
"Cc: long preheat times, cooktop not getting hotFound unit only receiving 120v. Found unit not completely plugged in. Removed plug and reseated plug. Unit receiving proper power. tested burners, ran test bake. Op test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Cleveland Heights, OH 44112
Jason N
Job Details: 11/04/2021
"Cc unit leaking from doorRan wash test, water running out of bottom of door. Unit is installed incorrectly, titling forward. Pulled unit out and adjusted leveling feet for slight tilt back. Reinstalled unit. Reran wash test for 10 minutes. No leaks. Op test good."
We serviced a
MAYTAG DRYER
Model MED7230HW1
Near Cleveland, OH 44111
Marie V
Job Details: 11/04/2021
"Replaced panel, tested unit, check air flow, is good. Advice cust to leave door open on bathroom for a better air flow. Op test ok"
We serviced a
GE MICROWAVE
Model JE1590SH01
Near Mentor, OH 44060
Joe O
Job Details: 11/04/2021
"Customer had unit sitting on porch. Spoke with JS, stated to Advised customer it is too cold to work on unit outside and if they are unwilling to bring it inside we cannot service it. Customer unwilling to bring unit inside to service. Customer to contact to reschedule.; saved tckt"
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Eastlake, OH 44095
Jason N
Job Details: 11/04/2021
"Cc unit not spinning out/wet clothes at end of cycleCustomer stated when does large items or sheets, occasionally the cycle will end with everything still wet. Ran diagnostics, found code f0e5 for offbalance load. Ran auto test and calibration. All functions passed. Unit is working as designed. Advised customer on load sizing and using the drain and spin cycle if clothing is still wet at the end of the cycle."
We serviced a
WHIRLPOOL DISHWASHER
Model IUD8500BX1
Near Lakewood, OH 44107
Marie V
Job Details: 11/04/2021
"Cc that the unit is not washing dishes properly, and the soap still at the bottom. Confirmed, started normal cycle, pump is not running, took panel off and verify power. No voltage coming out for motor, and found wires burned on control. Unit will need new control and wire harness. Gave estimate to cust. They will call back if they want to continue ; ordrng 1 W10866118 (Control) and 1 W10866118 (Harness), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAM04
Near Mayfield Heights, OH 44124
Corina B
Job Details: 11/04/2021
"Replace the led light. Lights turned on then went out after 5 seconds. Called t/l Chris has 120 volts coming in. 8.5 dc volts coming out. Checked the wires, good. Called BJ will need to replace all 3 led lights. ; ordrng 2 WPW10515057 (Led)s and 1 WPW10515058 (Led light), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE WASHER
Model GTW220ACK5WW
Near Painesville, OH 44077
Jason N
Job Details: 11/03/2021
"Cc unit acting upCustomer stated lid not locking sometimes. Ran diagnostics, found codes 14 for lid lock fault. Lid lock needs replaced, may also need updated control. Quoted customer for both. Customer not repairing at this time, estimate only. ; ordrng 1 WH22X32357 (Control board) and 1 WH08X32697 (Lid lock)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Painesville, OH 44077
Joe O
Job Details: 11/03/2021
"Cc: not coolingFound unit has leak on ff evaporator. Hooked up nitrogen, found unit leaking at ff evap. Needs ff evaporator and compressor(customer already paid for compressor)Evap out of stock. Office to reschedule; ordrng 1 W11492867 (Evaporator)"
We serviced a
WHIRLPOOL FREEZER
Model WZC3115DW01
Near Ashtabula, OH 44004
Brian M
Job Details: 11/03/2021
Cc unit not cooling Found unit to have ice build up unit is cold but not super cold Would recommend replacing temp control ; ordrng 1 WP4-35940-001 (thermostat)
We serviced a
WHIRLPOOL DRYER
Model WGD4815EW3
Near Ravenna, OH 44266
Brian M
Job Details: 11/03/2021
Cc unit still taking forever to dry Spoke to SR tech verified all sensors are functioning Flame stays on when disconnected from vent Advised customer on venting again Advised customer to each out to customer service if issue still remains
We serviced a
GE REFRIGERATOR
Model GFD28GYNCFS
Near Brooklyn, OH 44144
Marie V
Job Details: 11/03/2021
"Replaced door switches, op test ok. Cust asked about condensation inside. Showed her sP. Cust will monitor and call back if needed."
We serviced a
WHIRLPOOL STACK W/D
Model WET4027HW1
Near Madison, OH 44057
Dan H
Job Details: 11/03/2021
"Customer complaint of lid lock fault, ran diagnostics found f5e1(lid switch fault) error code, lid is not locking, unit needs new lid lock and control ; ordrng 1 W11176112 (Lid lock) and 1 W11481725 (Cntrl)"
We serviced a
FRIGIDAIRE DISHWASHER
Model FGIP2468UF0A
Near Painesville, OH 44077
Dan H
Job Details: 11/03/2021
"Installed new user interface, op test good"
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Cleveland, OH 44135
Gabriel P
Job Details: 11/03/2021
"Found agitator moving without basket and loose so remove agitator and found hub stripped replace from t/s also notice cam and drive belt are squeaking in the beginning of cycle but the it stop let the customer know about issue as well,opt test ok ; used 1 W10528947 (Hub) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BB2
Near Cleveland, OH 44109
Gabriel P
Job Details: 11/03/2021
Seal broken also found burner out off place but correct issue ; ordrng 1 WPW10339442 (Knob) and 1 WPW10535778 (Seal)
We serviced a
WHIRLPOOL RANGE
Model WFE770H0FZ2
Near Highland Heights, OH 44143
Corina B
Job Details: 11/03/2021
CC that there is pitting on the cooktop. Found spots on the cooktop. Used a cleaner to spots came up. Heated oven to 400*. Advised cust to wait 10-15 minutes after buzzer to insert the food. Opt test ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Chagrin Falls, OH 44023
Corina B
Job Details: 11/03/2021
Replaced the light and control. Brought the core back for return. Cycled the ice maker. Opt test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD602ESS01
Near Painesville, OH 44077
Dan H
Job Details: 11/03/2021
"Customer complaint that lights are out, confirmed, installed led module, in fresh food section and in freezer section , op test good"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Parma, OH 44129
David R
Job Details: 11/03/2021
"Replaced pump motor, sensor, valve, float switch. Ran in diagnostics, ran halfway through, then motor stopped and started humming, did not complete. Ran diagnostics again and motor just humming. Ordering another motor, control if needed. ; ordrng 1 W11410066 (Control) and 1 W11416362 (Motor)"
We serviced a
WHIRLPOOL DRYER
Model WED7300DW0
Near Chesterland, OH 44026
Jason N
Job Details: 11/03/2021
"Cc unit not heatingChecked all thermals, found hi limit open. Replaced using customer supplied pre Id part. Ran dryer op test, good heat. Op test good."
We serviced a
MAYTAG DRYER
Model MGDC215EW2
Near Cleveland, OH 44111
Manny
Job Details: 11/03/2021
"Cc unit still not heating checked all components (thermal fuse, cutoff, high limit, and operational thermostat) everything check out, good glow on igniter , I have 120v going to coils, called BJ he advise to check whether the unit is getting gas or not, and if there is gas replaced the coils, coils In ts are different from the ones on the unit, ordering coils.; ordrng 1 WPW10328463 (Coil), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL MICROWAVE
Model WML75011HV1
Near Mogadore, OH 44260
Brian M
Job Details: 11/03/2021
Installed control and thermostat Ran several test could not get unit to fail Advised to watch
We serviced a
WHIRLPOOL RANGE
Model WFE525S0JS0
Near Cleveland, OH 44113
Gabriel P
Job Details: 11/03/2021
"Confirm proper voltage going to unit also preheat on bake to three fifty notice element not stay on in preheat control relay may be overheating and cutting the voltage to element and also sensor probe is 20 ohms short of accuracy need that as well customer will try to reach whirlpool for repair if they not willing to help they will paid for repair do not order part till he contact us ; ordrng 1 W11256088 (Control) and 1 WPW10181986 (Sensor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MFI2570FEZ09
Near Cleveland, OH 44120
Corina B
Job Details: 11/03/2021
CC that there is frost in the freezer. Confirmed. Found the screw to-the door not attached. Steamed the freezer out. Gasket is sealing. Opt test ok
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Warrensville Heights, OH 44128
Corina B
Job Details: 11/03/2021
Replaced the drain pump. Opt test ok
We serviced a
JENN-AIR DISHWASHER
Model JDB9000CWP2
Near Montville, OH 44064
Dan H
Job Details: 11/03/2021
"Customer complaint that unit is not drying dishes, ran diagnostics found f7e1(no heat) error code, unit completed test cycle, heater is working, unit needs new control; ordrng 1 W10854215 (Cntrl)"
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Middlefield, OH 44062
Dan H
Job Details: 11/03/2021
"Installed new control and user interface , op test good"
We serviced a
KITCHENAID REFRIGERATOR
Model KSC24C8EYY02
Near Sheffield Lake, OH 44054
Angel
Job Details: 11/03/2021
Replaced drip pan in ff food section evaporator and cleared out drain tube which was clogged up with rust. Tested drain to see if water would drain properly and it did. Opt test ok.
We serviced a
SAMSUNG DRYER
Model DV350AEWXAA
Near Garfield Heights, OH 44105
Marie V
Job Details: 11/03/2021
"Cc that the unit only hums when you press start. Started unit, unit started running, no humming noises, ask cust if drum was turning she said no, tested different cycles and added towels to unit, everything worked good. Unit is working good. Told cust could have been motor, gave estimate. Cust will monitor unit. ; ordrng 1 DC31-00055D (Motor) and 1 DC67-00180B (Blower wheel), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID RANGE
Model KFGG500EWH3
Near Garfield Heights, OH 44125
Marie V
Job Details: 11/03/2021
"Cc that when have started unit the oven the trim vent was loose or broken. Confirmed, replaced trim vent. Op test ok"
We serviced a
JENN-AIR RANGE
Model SVD48600P
Near Painesville, OH 44077
Joe O
Job Details: 11/03/2021
"Cc: broiler sticking on, f2 error codeFound relay on board stuck open. Oven sensor checks good. Error code f2 states to replace relay board. Needs relay board and clockBoth Parts show discontinued.; ordrng 1 71002144 (relay(discontinued)) and 1 71002959 (Clock(discontinued))"
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GBS0
Near Pepper Pike, OH 44124
Manny
Job Details: 11/03/2021
"Cc unit has lot of suds, ran diagnostics found no error codes while on service test noticed bottom arm not spraying enough water, the spray arm is full of debris, clean spray arm and still have low pressure. Will need to replace lower spray arm.; ordrng 1 W11101428 (Spray arm)"
We serviced a
WHIRLPOOL DRYER
Model MEDX655DW1
Near Shaker Heights, OH 44120
Corina B
Job Details: 11/03/2021
Model and serial are out of warranty. Receipt does not have a model number on it. Adjust to get a receipt with the model on it.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SMHZ00
Near Cleveland, OH 44109
Gabriel P
Job Details: 11/03/2021
Found door damage inside not closing right ordering door also hinges were bent ordering as well ; ordrng 1 WPW10359256 (Left rollers) and 1 WPW10359255 (Right roller) and 1 LW10858417 (Right door) and 1 WPW10470155 (Right door cam)
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD608ESS01
Near Beachwood, OH 44122
Manny
Job Details: 11/03/2021
"Cc unit doesnt stay in sabbath mode after power outage, ran diagnostics no issues found place unit in sabbath mode, unit is staying with lights off until unit loose power, called BJ for verification whether the sabbath mode persists after power outage, he said is a computer so it will reset if it loose power. Unit is working as designed, customer stated that when they were sold the unit they were told that the sabbath mode would stay active even during Power lost. Opt test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS01
Near Kent, OH 44240
Brian M
Job Details: 11/03/2021
Cc unit not cooling and completely stopped cooling in 24 hours Found no frost pattern on either evap temps are around 70 in both sections Found compressor pulling less than 1 amp Needs sealed system repair Parts should be under 10 year warranty but no proof of purchase can be found ; ordrng 1 W11492867 (Evap) and 1 W10832994 (compressor) and 1 WPW10143759 (dryer)
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JS1
Near Williamsfield, OH 44093
Dan H
Job Details: 11/03/2021
"New console has a dent, reordering, reschedule with other call J#381207; ordrng 1 W11026866 (Console)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Shaker Heights, OH 44120
Corina B
Job Details: 11/03/2021
"Replaced the housing. Advised cust to replace the saddle valve with an inline valve. Tested the water, good. Opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Aurora, OH 44202
Brian M
Job Details: 11/03/2021
Cc unit clicking Installed lid latch OP Test Ok
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD606ESS01
Near Cleveland Heights, OH 44118
Corina B
Job Details: 11/03/2021
Replaced the dispenser motor. Advised cust to empty the bin every 7-10 days. Opt test ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Ashtabula, OH 44004
Dan H
Job Details: 11/03/2021
"Customer complaint of h20 error, ran diagnostics found f9e2(drain motor electrical problem ), f7e1(single speed wash motor failure ), f8e1(no water), fae5(diverted leak detected), and f8e2(fill valve electrical problem ) error codes, found 240vac to water valve, found 240vac to control, unit needs new control, user interface , drain pump , and sump assembly, advised customer that they need an electrician to correct power supply , customer will contact us to let us know when power is corrected, part is out of stock so not scheduling return appointment ; ordrng 1 W11460962 (Ui) and 1 W11462458 (Cntrl) and 1 W11460945 (Sump)"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Ashtabula, OH 44004
Dan H
Job Details: 11/03/2021
"Customer complaint that unit is not agitating, ran diagnostics no error codes found, ran manual test cycle for heavy agitate, unit is agitating, unit spins, drain pump is working, unable to duplicate the problem , unit is operating as designed"
We serviced a
KITCHENAID WALL OVEN
Model KODE507EBL02
Near Gates Mills, OH 44040
Jason N
Job Details: 11/03/2021
Installed UI console and wire harness. Op test good.
We serviced a
GE DRYER
Model Gfd55essn0ww
Near Painesville, OH 44077
Joe O
Job Details: 11/03/2021
Cc: noiseFound vibration coming from behind unit. Moved unit from wall. Did not see anything hitting unit. Ran test cycle. Noise went away. Op test ok
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Painesville, OH 44077
Joe O
Job Details: 11/03/2021
Cc: knocking noiseRan auto test. Could not duplicate sound. Checked u dear unit found gear case leaking oil. Needs gear caseFound good purchase date in entitlement; ordrng 1 MVWB766FW1 (Gear case)
We serviced a
MAYTAG REFRIGERATOR
Model MFI2266AEU
Near Cleveland, OH 44121
David R
Job Details: 11/03/2021
"Cc unit front UI not working, will show display but just beep. Called techline. Found out if you hold the dispenser button longer then 2 mins, it will go into a lockout mode. Have to go into diagnostics, reset codes to all 0s, save, go back in and out correct code, then save. Unit will work correctly. Advised customer to not hold dispenser button longer then 2 mins. Unit is good. Customer paid SVC. Op test ok."
We serviced a
KENMORE STACK W/D
Model 417.94802301
Near Bedford, OH 44146
David R
Job Details: 11/03/2021
Bull to. Cc not spinning and not heating. Unit is getting 240vAC. Correct voltage. Found idler is making noise and belt is broken. Thermostat and element is open. Listing parts needed for repair. Stacked w/d in closet. 2 job count; ordrng 1 131475320 (Heater element assembly) and 1 5303281153 (Bearing kit) and 1 5304507499 (Idler) and 1 134503600 (Belt) and 1 3204307 (Thermostat)
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC2
Near Maple Heights, OH 44137
Marie V
Job Details: 11/03/2021
"Cc that the unit is showing always low on detergent. Confirmed, opened detergent dispenser is empty, it will show that is low all the time, explain cust that if they want to use that feature they can add detergent to that or if they dont want to theres no need for been worried about showing low on the display. Ran diag no error codes. Leveled unit. Op test ok"
We serviced a
JENN-AIR REFRIGERATOR
Model JCD2595WES02
Near Mentor, OH 44060
Joe O
Job Details: 11/03/2021
"Cc: not making ice, filter issuesFound filter housing worn, will not cycle water with filter in. Found ice maker lost position. Needs ice maker and filter housingIce maker out of stock. Office to reschedule ; ordrng 1 W11512149 (Ice maker) and 1 WPW10121140 (housing), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Aurora, OH 44202
Brian M
Job Details: 11/03/2021
Cc unit clicking Installed lid latch OP Test Ok
We serviced a
KITCHENAID DISHWASHER
Model KDTE234GPS0
Near Independence, OH 44131
Marie V
Job Details: 11/03/2021
"Replaced control and Ui,tested unit few times. Op test okBrought core for return. Cust paid labor."
We serviced a
KITCHENAID RANGE
Model KSGG700ESS1
Near South Euclid, OH 44121
Manny
Job Details: 11/03/2021
"Cc unit is making a loud noise after it gets hot, ran service mode and found error f2e1 for stuck key on keypad. Following instructions on tech she reset codes unplugged unit and wait if code does come back replace console is no code console is good. Customer showed me a video of the unit making the noise. Based on the noise from video I would guess cooling fan, Ran bake to 350 no noise yet, set to 425 waiting to see if I hear the noise unit reached 425 and no noise, cant duplicate fault. Unit is operational. Quoted customer for parts and labor, if noise comes back she will call us to order cooling blower.; ordrng 1 W11107275 (Cooling blower), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS03
Near Solon, OH 44139
Brian M
Job Details: 11/03/2021
Cc left door mullion hits the top Found mullion bowed Replaced mullion OP Test Ok
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Cleveland, OH 44111
Gabriel P
Job Details: 11/03/2021
Control had oil in it also not sending proper voltage to ignitor and sensor was out of range ordering ; ordrng 1 W11126814 (Control) and 1 WPW10181986 (Sensor)