Service History 1220 | Freds Appliance

We serviced a

MVWX655DW1 MAYTAG

Model WASHER

Near North Olmsted, OH 44070

Brian B

Job Details: 06/26/2018

Replaced gearcase. Found splines in hub stripped out. Do not have in surplus stock. Office to order part.; ordrng 1 W10528947 (hub)

We serviced a

JFC2089WEP11 Jenn-Air

Model Refrigerator

Near Aurora, OH 44202

Brian M

Job Details: 06/26/2018

Cc that unit was freezing up in fridge Found ice built up on freezer floor Replaced drain with drain kit from truck stock Installed drain OP TEST OK

We serviced a

MBF1958XEQ1 Whirlpool

Model Refrigerator

Near Chagrin Falls, OH 44022

Brian M

Job Details: 06/26/2018

Cc of unit frosting up in freezer Ff36 fr10Found gasket creating a gap in left upper cornerSteamed gasket to make it pliable Gasket is now sealing ;

We serviced a

FAFW3001LW2 Frigidaire

Model Washer

Near Chardon, OH 44024

Corina H

Job Details: 06/26/2018

Replaced the lock and control. Ran a rinse and spin. Control would not line up for the cycles.

We serviced a

WRF989SDAM00 WHIRLPOOL

Model REFRIGERATOR

Near Lorain, OH 44053

Mac

Job Details: 06/26/2018

Due to unit being unplugged upon arrival, we were not able to diagnose issues. There were no error codes and all components tested ok. Rescheduling to further diagnose issues. Advised customer to leave unit plugged in.

We serviced a

WRF540CWBB01 WHIRLPOOL

Model REFRIGERATOR

Near Geneva, OH 44041

Dan

Job Details: 06/26/2018

Recovered refrigerant, installed compressor and filter drier, brought system into a 28” vacuum, watched 15 minutes, no change on gauges, recharged unit with 5oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator

We serviced a

WFG320M0BW2 WHIRLPOOL

Model RANGE

Near Lorain, OH 44053

Mac

Job Details: 06/26/2018

Found top burners not sparking. Replaced spark module, tested oven, now working properly.; Job Cmpltd

We serviced a

KDPE234GPS0 KITCHENAID

Model DISHWASHER

Near Parma, OH 44134

Chad P.

Job Details: 06/26/2018

Installed front panel. Op test ok. ; Job Cmpltd

We serviced a

WTW7300DW0 WHIRLPOOL

Model WASHER

Near Independence, OH 44131

Chad P.

Job Details: 06/26/2018

Installed parts listed. Op test ok. ; Job Cmpltd

We serviced a

WRV986FDEM01 WHIRLPOOL

Model REFRIGERATOR

Near Fairview Park, OH 44126

Brian B

Job Details: 06/26/2018

Replaced mullion rail. Op test ok.; Job Cmpltd

We serviced a

MEDC215EW1 Whirlpool

Model Dryer

Near Willoughby Hills, OH 44094

Brian M

Job Details: 06/26/2018

MEDC215EW1

We serviced a

WHIRLPOOL DRYER

Model WED7990FW0

Near Jefferson, OH 44047

Jeff M

Job Details: 06/26/2018

he drain hose is missing customer has a rubber hose in its place. And it is leaking; ordrng 1 W11169712 (DRAIN HOSE ), schdld next appmnt for 6/29

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS3

Near Fairport Harbor, OH 44077

Arthur V

Job Details: 06/26/2018

Found voltage to light socket assy. No light. Needs socket and bulb ; ordrng 1 W10856866 (sockt-lite) and 1 W10888179 (BULB), schdld next appmnt for 6/29 FRI 8-12,

We serviced a

WFE515S0ES1 Whirlpool

Model Range

Near Cleveland, OH 44121

Corey L.

Job Details: 06/26/2018

ustomer complaint oven is not warming up, started bake for 350, unit preheated to 350 waited 15 extra min and explained why, temp at 365, unit is operating as designed

We serviced a

GU2275XTVY1 Whirlpool

Model Dishwasher

Near Lyndhurst, OH 44124

Corey L.

Job Details: 06/26/2018

Replaced panel, op test good; Job Cmpltd

We serviced a

LSQ9645KQ1 Whirlpool

Model Washer

Near Cleveland, OH 44120

Corey L.

Job Details: 06/26/2018

Installed coupler, op test good; Job Cmpltd

We serviced a

UDT555SAFP Whirlpool

Model Dishwasher

Near Cleveland, OH 44124

Corina H

Job Details: 06/26/2018

Replaced the parts listed. Optest ok

We serviced a

WFE540H0ES0 WHIRLPOOL

Model RANGE

Near Cleveland, OH 44128

Dan

Job Details: 06/25/2018

Customer complaint that right front knob is not working, found infinite switch screws had fallen out causing knob to hang inside console, installed new screws to infinite switch, right front element is working, op test good ; Job Cmpltd

We serviced a

WTW5600XW3 WHIRLPOOL

Model WASHER

Near Garfield Heights, OH 44125

Dan

Job Details: 06/25/2018

Customer complaint that the cycle starts but then stops, ran diagnostics found f5e1(lid switch fault), f0e2( over suds condition) and f8e1(long/no fill) error codes, found drain hose laying on the floor, corrected, started normal wash cycle, unit filled and advanced to wash cycle, op test good, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent ; Job Cmpltd

We serviced a

FFHS2611PFEA FRIGIDAIRE

Model REFRIGERATOR

Near Cleveland, OH 44105

Dan

Job Details: 06/25/2018

Customer complaint that unit is freezing food, fresh food section temperature at 54 degrees, Freezer section temperature at 25 degrees, evaporator fan is running, compressor and condenser fan is running, Good frost pattern on evaporator, air damper is opened, unit need new control board, customer has plastic water line connected to refrigerator, advised customer that this is a potential flood hazard and they should replace it with a copper water line ; ordrng 1 A01078804 (control)

We serviced a

TS22BRXAN00 ESTATE

Model REFRIGERATOR

Near Parma, OH 44134

Dan

Job Details: 06/25/2018

Customer complaint that unit is leaking and is not making ice, found unit leaking at valve, tightened, no leak now, found ice maker fill tube frozen solid, unit needs new valve, shut off water until repair is made; ordrng 1 WP2315576 (valve-inlt)

We serviced a

MVWX655DW0 MAYTAG

Model WASHER

Near Grafton, OH 44044

Mac

Job Details: 06/25/2018

Replaced gear case. All tested ok except washer is making a noise when is agitates. Office to order hub assembly.; ordrng 1 W10528947 (drive hub kit)

We serviced a

WRF560SEYM05 WHIRLPOOL

Model REFRIGERATOR

Near Amherst, OH 44001

Mac

Job Details: 06/25/2018

Replaced freezer door. Stretched seal, checked fit.

We serviced a

WDT720PADM2 WHIRLPOOL

Model DISHWASHER

Near Amherst, OH 44001

Mac

Job Details: 06/25/2018

Checked dishwasher, found top rack sprayer line slightly disconnected. Reconnected sprayer and tested dishwasher, operating properly. Set down water mitigation mat.; Job Cmpltd

We serviced a

KRSF505EWH00 KITCHENAID

Model REFRIGERATOR

Near Lyndhurst, OH 44124

Chad P.

Job Details: 06/25/2018

Found neutral wire backed out of the evap fan quick connect. Corrected wire. Reset power to unit. Fan now running. Good frost Patterson on evap Op test ok. Advised to monitor. Thermistor checks good

We serviced a

GX2FHDXVQ00 Whirlpool

Model Refrigerator

Near Chardon Township, OH 44024

Brian M

Job Details: 06/25/2018

Installed defrost bimetal Tested defrost OP TEST OK

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS586FLDM01

Near Timberlake, OH 44095

Jeff M

Job Details: 06/25/2018

The installed new part unit op tested good. Cust can install the emblem ; ordrng 1

We serviced a

WHIRLPOOL DRYER

Model WED9200SQ0

Near Mentor, OH 44060

Jeff M

Job Details: 06/25/2018

he idler pulley was bad I replaced it with ts unit op tested good ; ordrng 1 279640 (pulley,idler), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, JOB COMPLTD

We serviced a

LA5500XSW0 Whirlpool

Model Washer

Near Bedford Heights, OH 44146

Corina H

Job Details: 06/25/2018

Replaced the water valve. Optest ok

We serviced a

CRE9600CCM Maytag

Model Range

Near Bedford Heights, OH 44146

Corina H

Job Details: 06/25/2018

Replaced the switches. Optest ng. The smaller burner is staying on a high heat. Will need a new switch. Called SM to order part ; ordrng 1 WP7403P238-60 (switch-inf)

We serviced a

WHIRLPOOL WASHER

Model WTW6709TW1

Near Willoughby, OH 44094

Arthur V

Job Details: 06/25/2018

Found unit has tons of softener residue causing issue. Took out washplate (see pics). Advised customer to clean washer using affresh several times to start and then at least once a month if residue continues time to get a new washer. ; Job Cmpltd,

We serviced a

KRFF707ESS01 KITCHENAID

Model REFRIGERATOR

Near Parma, OH 44134

Chad P.

Job Details: 06/25/2018

Found drain pan is not accessible with out putting unit on its side or landing unit back very far.

We serviced a

WEE730H0DS0 Whirlpool

Model Cooktop

Near North Ridgeville, OH 44039

Corey L.

Job Details: 06/25/2018

Buttons and display is dead, replaced control, op test good; Job Cmpltd,

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED5KVEXVB00

Near Willoughby, OH 44094

Arthur V

Job Details: 06/25/2018

Cust complaint water not dispensing and no ice Found no water coming out of filter housing. Needs filter housing ; ordrng 1 WPW10121138 (housing), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, O-emld tckt [SdLink

We serviced a

WFG520S0FS1 WHIRLPOOL

Model RANGE

Near North Ridgeville, OH 44039

Brian B

Job Details: 06/25/2018

Found LF top burner not lighting and knob stem is cracked. Cleaned orifice hole and Ignitor. Used another knob to test burner. Burner now lighting. Will need new knob.; ordrng 1 W11122880 (BURNER KNOB)

We serviced a

WDT910SAYM2 WHIRLPOOL

Model DISHWASHER

Near Avon, OH 44011

Brian B

Job Details: 06/25/2018

Replace the top basket racks,they were broken of,explain cause about cleaning the filter ran cycle,opt test good

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS322FDAM02

Near Painesville, OH 44077

Arthur V

Job Details: 06/25/2018

Upon arrival found ice bucket FULL of ice. Customer states unit icemaker quit making ice for about 4 days then filled the bucket. Advised customer it could have been a jam that broke free on its own. Installed freezer lens supplied by the customer. Unit op test good. ; , Job Cmpltd,

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHV0

Near Painesville Township, OH 44077

Arthur V

Job Details: 06/25/2018

Found motor running but no action. Needs motor and sump assy ; ordrng 1 W11087376 (MOTOR SUMP ASSY ),

We serviced a

MAYTAG DRYER

Model MGDC215EW0

Near Jefferson, OH 44047

Arthur V

Job Details: 06/25/2018

, Found obstruction between drum and felt seal. Removed. Op test good ; Job Cmpltd,

We serviced a

WTW5000DW Whirlpool

Model Washer

Near Cleveland, OH 44106

Brian M

Job Details: 06/25/2018

Cc that unit does not work Found power going to board but board not turning on .. Need control board replaced ; ordrng 1 W10634026 (cntrl-elec)

Near Cleveland, OH 44120

Brian M

Job Details: 06/25/2018

WTW8500DW0 Whirlpool WasherCc that unit does not agitate Found wash plate loose from gear case Removed wash plate found washplate and gearcase spindle are damagedNeeds gearcase and washplate; ordrng 1 W10752283 (washplate) and 1 W10811956 (drum assy),

We serviced a

MVWC425BW0 Maytag

Model Washer

Near Oakwood Village, OH 44146

Corina H

Job Details: 06/25/2018

Replaced the cam and gearcase. Ran a calibration. Normal wash and a drain and spin. Optest ok;

We serviced a

JCB2582WTF00 JENN-AIR

Model REFRIGERATOR

Near Rocky River, OH 44116

Dan

Job Details: 06/25/2018

Customer complaint that fresh food section door is not closing properly, confirmed, found door closers worn out, ordering new fresh food section door closer

We serviced a

MVWC565FW1 MAYTAG

Model WASHER

Near Lakewood, OH 44107

Dan

Job Details: 06/25/2018

customer complaint that unit is not starting, Ran diagnostics found f5e2(lid lock fault) error code, installed new lid lock, op test good. ; used 1 W10838613 (LATCH)

We serviced a

W8RXEGMWQ00 WHIRLPOOL

Model REFRIGERATOR

Near Elyria, OH 44035

Mac

Job Details: 06/25/2018

Found air leaks around door gaskets. Stretched seals. Used silicone around door frames of refrigerator; Job Cmpltd

We serviced a

WRT311FZDB00 WHIRLPOOL

Model REFRIGERATOR

Near Elyria, OH 44035

Mac

Job Details: 06/25/2018

Replaced freezer door. Put silicone around door and in gaps around edges. Put mitigation mat under refrigerator.; Job Cmpltd

We serviced a

FFTR1821QB2 FRIGIDAIRE

Model REFRIGERATOR

Near North Royalton, OH 44133

Chad P.

Job Details: 06/25/2018

Found door seal came off door letting in warm moist air. Also handle broke off. Needs seal, handle and screw for handle. ; ordrng 1 240521303 (screw) and 1 242193212 (gasket-ref door) and 1 5304506471 (HANDLE)

We serviced a

WTW5000DW1 WHIRLPOOL

Model WASHER

Near Parma, OH 44130

Chad P.

Job Details: 06/25/2018

Unit stored fault for fill valve thermistor. Found harness not fully inserted into control. Plugged in and reset power. Ran service mode, calibration and normal wash. Unit now working correctly. Op test ok. ; Job Cmpltd

We serviced a

WFG540H0ES1 WHIRLPOOL

Model RANGE

Near Lorain, OH 44052

Brian B

Job Details: 06/25/2018

Found LF burner not lighting. Ignitor is working. Cleaned orifice hole, adjusted low flame setting, leveled unit. All burners now lighting. Op test ok.; Job Cmpltd

We serviced a

MFX2876DRH00 MAYTAG

Model REFRIGERATOR

Near Lorain, OH 44052

Brian B

Job Details: 06/25/2018

Found freezer door gasket not sealing at upper right corner. Removed freezer door and used steamer to clear ice. Used steamer to reform freezer gasket. Now sealing. Op test ok

We serviced a

WED5800BW0 Whirlpool

Model Dryer

Near North Olmsted, OH 44070

Corey L.

Job Details: 06/25/2018

Customer complaint door will not shut so dryer does not finish without propping door closed, confirmed found catch wore out, unit needs new door catch; ordrng 1 279570 (catch door dryer)

We serviced a

WRF560SMHZ00 Whirlpool

Model Refrigerator

Near Beachwood, OH 44122

Brian M

Job Details: 06/25/2018

Cc that no ice is being made Found ice maker rotating but not calling for water Needs ice maker ; ordrng 1 4317943 (icemaker only)

We serviced a

WRF560SMHZ00 Whirlpool

Model Refrigerator

Near Beachwood, OH 44122

Brian M

Job Details: 06/25/2018

Cc of unit not making ice Found ice maker rotating but not calling for water ; used 1 4317943 (ICEMAKER) from stock, Job Cmpltd

We serviced a

WRF560SMHZ00 Whirlpool

Model Refrigerator

Near Beachwood, OH 44122

Holly Butcher

Job Details: 06/25/2018

Found styrofoam stuck under bottom of freezer door seal Keeping it from closing properly Steamed ice out removed styrofoam OP TEST OK

We serviced a

KUDI02FRSS1 Kitchenaid

Model Dishwasher

Near Moreland Hills, OH 44022

Brian M

Job Details: 06/25/2018

Cc that unit does not turn on Found thermal fuse replaced using truck stock Ran test cycle OP TEST OK ; used 1 W10258275 (BIMETAL)

We serviced a

WDT720PADM2 Whirlpool

Model Dishwasher

Near North Olmsted, OH 44070

Corey L.

Job Details: 06/25/2018

Customer complaint dishes not drying and mold inside, ran diagnostics found,f7e1 no heat, found heating element open, unit needs heating element ; ordrng 1 W10518394 (heater)

We serviced a

WFW8740DW0 Whirlpool

Model Washer

Near North Olmsted, OH 44070

Corey L.

Job Details: 06/25/2018

Customer complaint washer not draining, found drain tube too far down standing pipe not allowing unit to fully drain, corrected and fastened in place, op test good;

We serviced a

KSC24C8EYY02 Kitchenaid

Model Refrigerator

Near Westlake, OH 44145

Corey L.

Job Details: 06/25/2018

Replaced LED module, op test good; Job Cmpltd

We serviced a

KFCO22EVBL5 Kitchenaid

Model Refrigerator

Near Bay Village, OH 44140

Corey L.

Job Details: 06/25/2018

Retested ice maker again, heard a rattling in the ice maker and opened up ice maker, found heater contact, burnt and corroded,replaced ice maker it’s ts, op test good ; used 1 W10884390 (ICE MAKER ASSY 82.39)

We serviced a

MGDX655DW2 Maytag

Model Dryer

Near Solon, OH 44139

Corina H

Job Details: 06/25/2018

Customer has foil style vent advised the customer that it’s a potential fire hazard to replace with a semi rigid or rigid vent. Replaced the parts listed. Optest ok;

We serviced a

MVWB835DW Whirlpool

Model Washer

Near Franklin Township, OH 44240

Corina H

Job Details: 06/25/2018

MVWB835DW

We serviced a

MGDC215EW2 Maytag

Model Dryer

Near Garrettsville, OH 44231

Corina H

Job Details: 06/25/2018

CC that the unit is not heating, tap on panel unit turns on. Checked the timer, 120 v. Checked the fuse 120 v. Unplugged the motor connector, plugged back in heating. Would not turn back on. will need a new wire harness. Called SM to order parts ; ordrng 1 279827 (motor!dryer) and 1 W10865748 (harns-wire) and 1 WP694089 (wheel)

We serviced a

ED5FVGXWS07 WHIRLPOOL

Model REFRIGERATOR

Near Strongsville, OH 44136

Chad P.

Job Details: 06/25/2018

Found ice maker has only made one set of cubes since last visit. I.m. Has cubes but will not eject them. Found thermostat open. Replaced and cycled ice maker. Op test ok. Advised 24 hrs to fill the basket. ; used 1 4317943 (ICEMAKER) from stock, Job Cmpltd

We serviced a

WDF520PADM0 WHIRLPOOL

Model DISHWASHER

Near Cleveland, OH 44113

Dan

Job Details: 06/25/2018

Installed new control board, op test good ; Job Cmpltd

We serviced a

WRT541SZDM00 WHIRLPOOL

Model REFRIGERATOR

Near Cleveland, OH 44102

Dan

Job Details: 06/25/2018

Customer complaint of frost build up in freezer section, found left side of fresh food section door not sealing to cabinet, used heat and petroleum jelly to adjust door gasket and stick it to cabinet, op test good

We serviced a

KRFF302ESS01 KITCHENAID

Model REFRIGERATOR

Near Lakewood, OH 44107

Dan

Job Details: 06/25/2018

Customer complaint that unit is not making ice, ice maker started cycle on its own when tech arrived, ice maker ejected ice and mold filled, unable to duplicate the problem, unit is operating as designed

We serviced a

MHW3505FW1 MAYTAG

Model WASHER

Near Lakewood, OH 44107

Dan

Job Details: 06/25/2018

Customer complaint that control panel is dead, found control lock on, turned control lock off, ran diagnostics no error codes found, ran test cycle, unit completed test cycle, started normal wash cycle, door locked, unit filled and began washing, turned control lock back on, unable to turn back off, control lock button is not responding, unit needs new user interface ; ordrng 1 W11218377 (user interface )

We serviced a

MDB7749SBM3 MAYTAG

Model DISHWASHER

Near Elyria, OH 44035

Mac

Job Details: 06/25/2018

Tested dishwasher, found user interface switching between cycles on its own. Office to order user interface panel (stainless) and electronic control board; ordrng 1 W10595568 (cntrl-elec) and 1 W10811169 (panel-cntl),

We serviced a

MVWC565FW0 MAYTAG

Model WASHER

Near Elyria, OH 44035

Mac

Job Details: 06/25/2018

Tested washer, found drive wheel needed tightened. Ran calibration, washer is operating properly; Job Cmpltd

We serviced a

GX2FHDXVQ07 WHIRLPOOL

Model REFRIGERATOR

Near North Ridgeville, OH 44039

Mac

Job Details: 06/25/2018

Replaced ice maker from truck stock. Tested ice maker, now working properly.; used 1 W10884390 (ICE MAKER ASSY)

We serviced a

WTW6600SB1 WHIRLPOOL

Model WASHER

Near North Ridgeville, OH 44039

Jessica Shreve

Job Details: 06/25/2018

Replaced rps sensor kit and stator. Ran washer through test cycles. Washer is operating properly.; Job Cmpltd

We serviced a

MEDC215EW1 MAYTAG

Model DRYER

Near Strongsville, OH 44149

Chad P.

Job Details: 06/25/2018

Found baffle loose. Tightened. Op test ok. ; Job Cmpltd

We serviced a

NTW4610YQ0 AMANA

Model WASHER

Near Cleveland, OH 44109

Chad P.

Job Details: 06/25/2018

Installed parts listed. Op test ok. ; Job Cmpltd

We serviced a

WTW7040DW1 WHIRLPOOL

Model WASHER

Near Sheffield Lake, OH 44054

Brian B

Job Details: 06/25/2018

Ran diagnostics error code f3e2,temp fault, f8e1,long fill. Ran manual diag. Cold valve is working, but no hot water. Removed hose, good hot water pressure to machine. Valve humming but no water. Will need new water valve. Office to order part.; ordrng 1 W11220230 (WATER VALVE)

We serviced a

KBFS22EWMS7 KITCHENAID

Model REFRIGERATOR

Near Sheffield, OH 44054

Brian B

Job Details: 06/25/2018

Machine leaking water from freezer. Customer has already replaced updated drain tube, but did not clear ice inside freezer pan. Used steamer to clear drain. Cleaned condensor coils. Op test ok

We serviced a

MVWX655DW1 MAYTAG

Model WASHER

Near Avon, OH 44011

Brian B

Job Details: 06/25/2018

CC of vibrating. Ran diag, F0E5 code. Off balance load detected. Leveled machine and ran drain and spin. Noticed less vibration , but there is still some vibration. Machine is on an upper level wood floor. Some vibrationCalled whirl TL, Mark. He said to check suspension, checks ok. Drain hose was vibrating against back of machine. Used tie wrap to fasten. He documented call and said machine operating as designed. Suggested to customer to use shake away pads to help absorb vibration. ; Job Cmpltd

We serviced a

417.94712400 Kenmore

Model Washer

Near Geneva-on-the-Lake, OH 44041

Brian M

Job Details: 06/25/2018

Cc of drum not spinning Found belt slipped off Placed belt back on pulley ran test cycle OP TEST OK

We serviced a

FEX831FS1 Frigidaire

Model Washer

Near Geneva-on-the-Lake, OH 44041

Brian M

Job Details: 06/25/2018

Cc of noise Found drum glide damaged and popping out of place Chewed up lower door felt seal Needs lower felt seal and new drum glides

We serviced a

WED4815EW1 Whirlpool

Model Dryer

Near Bay Village, OH 44140

Corey L.

Job Details: 06/25/2018

Customer complaint on different cycles dryer doesn’t shut off unless door is open, started timed dry near end of cycle in cool down, unit did not shut off, found timer not plugged in, timer is getting 220v, plugged timer in, op test good;

Near Chesterland, OH 44026

Corina H

Job Details: 06/25/2018

ED2SHAXMQ10 Whirlpool Refrigerator

We serviced a

FFU1464DW2 Frigidaire

Model Freezer

Near Chesterland, OH 44026

Corina H

Job Details: 06/25/2018

Replaced the control. Optest ok

We serviced a

KRSF505EWH00 KITCHENAID

Model REFRIGERATOR

Near Lyndhurst, OH 44124

Gabriel P

Job Details: 06/25/2018

Cc of no cool Found fridge off plugged unit in Found fridge cooling but freezer was not Ran step for of service frost approved and fan started to run RA advised me to replace thermistor Installed thermistor in freezer OP TEST OK Advised customer to wait 48 hours for cool ; used 1 W10316760 (THERMISTOR)

We serviced a

WRS571CIDM02 WHIRLPOOL

Model REFRIGERATOR

Near Willoughby, OH 44094

Brian M

Job Details: 06/25/2018

Cc of loud noise Found noise coming from air baffle , normal non loud noise OP TEST OK If issue returns pre id air baffle ; Job Cmplt

We serviced a

363.78282891 KENMORE

Model REFRIGERATOR

Near Willoughby Hills, OH 44094

Corey L.

Job Details: 06/25/2018

Customer complaint of vibration noises, unit was unplugged, customer plugged in unit, the internal parts of the compressor were banging around like there was no oil, customer says no cooling issues, just the vibration customer needs a new compressor

We serviced a

WRF535SWHW WHIRLPOOL

Model REFRIGERATOR

Near Chardon, OH 44024

Corina H

Job Details: 06/25/2018

Recovered refrigerant, replaced compressor and drier, pulled 28"vac w/ pump, watched, good, charged 5oz r134a, unit cooling, pressures good, op test ok; Job Cmpltd

We serviced a

MDB7759SAS0 MAYTAG

Model DISHWASHER

Near North Olmsted, OH 44070

Chad P.

Job Details: 06/25/2018

Found control panel shorted. Needs panel replaced.; ordrng 1 WPW10475777 (PANEL)

We serviced a

WRF555SDFZ05 WHIRLPOOL

Model REFRIGERATOR

Near North Olmsted, OH 44070

Chad P.

Job Details: 06/25/2018

Found fill tube to ice maker blocked up with ice. Most likely a result of the filter being installed and air getting into the line. Removed blockage. No dripping. Cycled I.m. Op test ok. Advised 24 hrs for basket to fill. ; Job Cmpltd

We serviced a

KDTE254ESS1 Kitchenaid

Model Dishwasher

Near Lyndhurst, OH 44124

Brian M

Job Details: 06/22/2018

Cc that unit does not start Found drain pump running but not pushing water out . Removed pump found bread tie stuck in pump ran pump dry pump is operating normal Installed filled unit with water ran drain Clog in hose could not remove all water with vac from hose Needs drain hose replaced

We serviced a

JGS9900BDB Jenn-Air

Model Range

Near University Heights, OH 44118

Brian M

Job Details: 06/22/2018

c that unit does not heat up Found bake igniter open Replaced ignitor from truck stock OP TEST OK ; used 1 12400035 (IGNITER)

We serviced a

KGSS907SSS00 Kitchenaid

Model Range

Near Shaker Heights, OH 44120

Brian M

Job Details: 06/22/2018

Cc that unit sparking on its own Could not duplicate issue OP TEST OK

We serviced a

MHWE201YW00 Whirlpool

Model Washer

Near Cleveland Heights, OH 44121

Brian M

Job Details: 06/22/2018

Installed control and sensor OP TEST OK

We serviced a

GTDP220EF1WW GE

Model Dryer

Near Lyndhurst, OH 44124

Brian M

Job Details: 06/22/2018

Cc of unit not starting Found belt switch broken and fuse blown Needs fuse and belt switch replaced Brian M to return and finish job ; ordrng 1 WD21X10261 (switch interlock1906) and 1 WE1M1002 (fuse 3209),

We serviced a

KRFC302EPA00 Kitchenaid

Model Refrigerator

Near Lakewood, OH 44107

Corey L.

Job Details: 06/22/2018

Customer complaint fridge is warming up, freezer temp 03, ff 49, found mullion stuck open not entering channel to close properly causing both doors not to shut all the way, customer has no handles on door, unit is about to have new wooden door panels installed, customer says she opens the second door by the mullion because it’s so hard to open without a handle, demonstrated what position mullion needs to be in order to close and seal properly, cleared condensation from ff ceiling and shelves; Job Cmpltd

We serviced a

JGC8536ADS Jenn-Air

Model Range

Near Westlake, OH 44145

Corey L.

Job Details: 06/22/2018

Installed new parts, op test good

We serviced a

HSM25GFRESA Hot Point

Model Refrigerator

Near Westlake, OH 44145

Corey L.

Job Details: 06/22/2018

Customer complaint fridge not cooling, confirmed temp was 65 in ff and 50 in frz, found heater failed, unit needs defrost heater assembly; ordrng 1 WR51X10055 (heater,defrost 85.41),

We serviced a

FFLE2022MW2 Frigidaire

Model Dryer

Near Westlake, OH 44145

Corey L.

Job Details: 06/22/2018

Customer complaint dryer not heating, confirmed, found element failed, unit needs heater assembly; ordrng 1 137392700 (heater asmy w/hous 124.26)

We serviced a

WFG505M0BS0 Whirlpool

Model Range

Near WARRENSVL HTS, OH 44128

Corina H

Job Details: 06/22/2018

Replaced the socket. Used lightbulb from t/s. Optest ok. ; used 1 TJS3810 ([Alt for 8009])

We serviced a

WOC54EC7AS00 Whirlpool

Model Microwave

Near Maple Heights, OH 44137

Corina H

Job Details: 06/22/2018

Magnetron is damaged. Will need to order a new one. ; ordrng 1 W11098747 (magnetron),

We serviced a

KDTE254ESS2 Kitchenaid

Model Dishwasher

Near Seven Hills, OH 44131

Corina H

Job Details: 06/22/2018

CC that the soap dispenser opens partial way. Ran diag no codes. Ran a calibration. Will need a new soap dispenser. Used soap dispenser from t/s. Optest ok. ; used 1 W10861000 (DISPENSER-DISHWASHER 9492)

We serviced a

RTW4516FW2 Roper

Model Washer

Near Parma, OH 44134

Corina H

Job Details: 06/22/2018

C that the unit is making a noise in an agitation and does not go into a spin. Ran diag no codes. Ran a calibration started a normal load. The cam was making rubbing noise. Replaced the cam and shifter from t/s. Still making noise. Will need a gearcase. Called SM to order part. ; ordrng 1 W11035749 (gearcase), used 1 W10721967 (PULLEY), and 1 W10913953 (ACTUATOR)

Our Service

Our Training