Service History 1223 | Freds Appliance

We serviced a

MVWX655DW0 MAYTAG

Model WASHER

Near Brecksville, OH 44141

Dan

Job Details: 04/10/2018

Installed new hub, op test good ; Job Cmpltd

We serviced a

RTW4516FW2 ROPER

Model WASHER

Near Parma, OH 44130

Dan

Job Details: 04/10/2018

Customer complaint that unit is starting by itself, unit unplugged when tech arrived, plugged unit in, unit did not start on its own, ran diagnostics no error codes found, unable to duplicate the problem, unit is operating as designed ; Job Cmpltd

We serviced a

KDFE104DWH1 KITCHENAID

Model DISHWASHER

Near Avon Lake, OH 44012

Mac

Job Details: 04/10/2018

Found pump not sending water up through spray arm. Replaced pump and motor assembly. Tested dishwasher, working properly now. Used sump and motor assembly from truck stock.; used 1 WPW10605057 (PUMP AND MOTOR ASSY) from stock, Job Cmpltd

We serviced a

WET3300XQ0 WHIRLPOOL

Model STACKED WASHER/DRYER

Near Avon Lake, OH 44012

Mac

Job Details: 04/10/2018

Incorrect part. Order w10510877 dual pressure switch.; ordrng 1 W10510877 (switch-wl), schdld next appmnt for 4/16 MON

We serviced a

KUDS30IXBT8 KITCHENAID

Model DISHWASHER

Near Avon Lake, OH 44012

Mac

Job Details: 04/10/2018

Spray arm clip is corroded off of wash tub. This is covered under the lifetime warranty through kitchenaid. Office to order tube. Needs 3 job count.; ordrng 1 WPW10511199 (tub-dishwr), schdld next appmnt for 4/17 TUE

We serviced a

MVWC565FW0 MAYTAG

Model WASHER

Near Strongsville, OH 44136

Chad P.

Job Details: 04/10/2018

Arrived to find control flashing in spin again. Canceled cycle and ran unit with load. When motor pulsed control dropped power. Ran power from different outlet and ran cycle again. Unit filled and agitated. Let unit advance cycle. Op test okay. Advised to have an electrician check power drop issue. ; Job Cmpltd

We serviced a

MVWC565FW0 MAYTAG

Model WASHER

Near Parma, OH 44130

Corina H

Job Details: 04/10/2018

CC that the unit will not turn off and came on by itself making a noise. Held start button in to turn the drain pump off. Ran a calibration and an auto test. No error codes. Ran a normal load and a drain and spin. Optest ok. ; Job Cmpltd

We serviced a

WFG540H0ES1 WHIRLPOOL

Model RANGE

Near Maple Heights, OH 44137

Corey L.

Job Details: 04/10/2018

Customer complaint oven door not opened get properly, confirmed sticking randomly when opening, unit needs door hinges; ordrng 2 WPW10440013 (hinge-door)s, schdld next appmnt for 4/13 FRI

We serviced a

WRF535SWHZ00 WHIRLPOOL

Model REFRIGERATOR

Near Maple Heights, OH 44137

Corey L.

Job Details: 04/10/2018

ustomer complaint fridge is growling randomly, found baffle motor operating abnormally loud, unit needs new baffle control, also water filter door does not stay closed, customer wanted doors aligned, evened out doors and the fridge was very wobbly, pulled unit out to find a good size dip in the floor not allowing back left wheel to touch, will need to be shimmed to make doors align, also noticed water line was pinched from unit being punched back too far, advised customer to replace plastic line with copper and that the kink in the line gave the line a weak point that could potentially leak; ordrng 1 WP12568001 (cover- fil) and 1 WPW10594330 (control), schdld next appmnt for 4/13 FRI

We serviced a

MVWC416FW1 MAYTAG

Model WASHER

Near Eastlake, OH 44095

Brian M

Job Details: 04/10/2018

Cc that unit vibrates, ran test cycle found unit out of balance.Balanced unit and ran Test cycle with clothes in OP Test Ok ; Job Cmpltd

We serviced a

WMH53520CH2 WHIRLPOOL

Model MICROWAVE

Near Middleburg Heights, OH 44130

Dan

Job Details: 04/10/2018

Installed new microwave door, op test good ; Job Cmpltd

We serviced a

FFGF3023LQF FRIGIDAIRE

Model RANGE

Near Brook Park, OH 44142

Dan

Job Details: 04/10/2018

Installed new control, op test good ; Job Cmpltd

We serviced a

MVWC360AWO MAYTAG

Model WASHER

Near Elyria, OH 44035

Mac

Job Details: 04/10/2018

Ran washer with clothing through wash and rinse/spin cycles, let spin out at highest speed. Rear right suspension is weak. Office to order suspension kit.; ordrng 1 W10247710 (washer,suspension), schdld next appmnt for 4/13 FRI

We serviced a

WDT720PADM2 WHIRLPOOL

Model DISHWASHER

Near Strongsville, OH 44149

Chad P.

Job Details: 04/10/2018

Found DIVERTER is leaking and also water appears to be getting around Door seal. Door seal is compressed. Corrected door seal. Will need DIVERTER and grommet (DIVERTER seal) replaced. ; ordrng 1 W10195677 (grommet) and 1 W10537869 (motor, DIVERTER), schdld next appmnt for 4/13 FRI

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS2

Near Cleveland, OH 44109

Jeff M

Job Details: 04/10/2018

The ignitor was cracked installed new part unit op tested good ; used 1 12400035 (IGNITER) from stock, Job Cmpltd,

We serviced a

FRIGIDAIRE RANGE

Model FFGF3023LBD

Near Willowick, OH 44095

Arthur V

Job Details: 04/10/2018

Cust complaint unit taking too long to cook. She said a frozen dinner set at 400 took a hr and 20 min but was supposed to be 35 min. Checked ignitor pulling 3.3 amps. Set to 350. Unit off 85 deg. Needs erc and oven sensor ; ordrng 1 316419141 (overlay) and 1 316490003 (PROBE OVEN SENSOR ) and 1 316557101 (clock/timer), schdld next appmnt for 4/13 FRI !,

We serviced a

WDF520PADB7 WHIRLPOOL

Model DISHWASHER

Near Cleveland, OH 44111

Dan

Job Details: 04/10/2018

Installed new sump assembly, op test good ; Job Cmpltd

We serviced a

MAYTAG WASHER

Model MHW3505FW1

Near Mentor, OH 44060

Arthur V

Job Details: 04/10/2018

Found obstruction between tubs. Removed (see pics) Advised customer to clean pockets before washing ; Job Cmpltd,

We serviced a

MAYTAG WASHER

Model MVWC565FW0

Near Ravenna, OH 44266

Robert A.

Job Details: 04/10/2018

Ran diagnostics, stuck key, cleaned and reset start key, ran recal, tested several times, op test ok Note drain hose on floor, needs to be higher; Job Cmpltd,

We serviced a

MVWC565FW0 MAYTAG

Model WASHER

Near Strongsville, OH 44136

Chad P.

Job Details: 04/10/2018

Found unit stuck in the spin cycle. Held cancel until spin cleared. No stored faults. Ran calibration and service test mode. Op test ok. Advised to use as normal. If issues return please call wpl back for service. ; Job Cmpltd

We serviced a

MVWC400XW3 MAYTAG

Model WASHER

Near Cleveland, OH 44135

Corina H

Job Details: 04/10/2018

Replaced the parts listed. Optest ok. ; Job Cmpltd

We serviced a

GDT550HGD1BB GE

Model DISHWASHER

Near Wickliffe, OH 44092

Brian M

Job Details: 04/10/2018

Installed diverter valve op test ok ; Job Cmpltd

We serviced a

MEDX655DW1 MAYTAG

Model DRYER

Near Lakewood, OH 44107

Dan

Job Details: 04/10/2018

Installed new timer, op test good ; Job Cmpltd

We serviced a

WTW6500WW1 WHIRLPOOL

Model WASHER

Near North Ridgeville, OH 44039

Mac

Job Details: 04/10/2018

Replaced bearing kit. Ran automatic test ok. Rand drain and spin cycle ok.; Job Cmpltd

We serviced a

WTW8200YW0 WHIRLPOOL

Model WASHER

Near Rocky River, OH 44116

Dan

Job Details: 04/10/2018

Customer complaint that unit is making a loud noise and leaking, no leaks found, bearings are worn, unit needs new bearings, customer does not want repair at this time

We serviced a

WRT519SZDW01 WHIRLPOOL

Model REFRIGERATOR

Near North Royalton, OH 44133

Chad P.

Job Details: 04/10/2018

Found door sagging. Removed doors and attempted to adjust. Unable to adjusted lower hinge. Needs hinge replaced. Cust concerned about sb it frosting of food items and ff temps. Temps check good. Advised aligning the seal better may help with frosting on food items. ; ordrng 1 W11096015 (HINGE ASSY), schdld next appmnt for 4/13 FR

We serviced a

WDT920SADM2 WHIRLPOOL

Model DISHWASHER

Near Cleveland Heights, OH 44121

Corina H

Job Details: 04/10/2018

Replaced the parts listed. Optest ok. ; Job Cmpltd

We serviced a

MZF34X20DW00 MAYTAG

Model FREEZER

Near Cleveland Heights, OH 44118

Corina H

Job Details: 04/10/2018

CC that the top of the gasket is not sealing. Checked gasket no cracks. Steamed the gasket out and used Vaseline around the gasket. Raised door with 2 washers from t/s. Optest ok. ; used 2 487576 ([Alt for WP487576]) from stock, Job Cmpltd

We serviced a

WDF520PADW3 WHIRLPOOL

Model DISHWASHER

Near Mayfield Heights, OH 44124

Corina H

Job Details: 04/10/2018

Replaced the drain hoses. Optest ok. Advised cust the drain to the sinks gasket is bent and needs to be replaced due to it leaking. ; Job Cmpltd

We serviced a

WTW4816FW2 WHIRLPOOL

Model WASHER

Near Broadview Heights, OH 44147

Corey L.

Job Details: 04/10/2018

Customer complaint washer shaking, ran diagnostics no codes found, started manual high spin, advised customer the slight shaking is normal operation, suspension is good, unit was slightly unlevel to the dryer, adjusted washer; Job Cmpltd,

We serviced a

WFG530S0ES1 WHIRLPOOL

Model RANGE

Near Maple Heights, OH 44137

Corey L.

Job Details: 04/10/2018

Customer complaint oven shuts off, unit on bake at 400 when tech arrived, customer had cooked this morning and left unit on for tech, let unit cycle at 400 three times, canceled cycle and opened door, let cavity cool to about 180, started normal bake at 350, unit preheated, unit cycled, unable to duplicate problem, operating as designed; Job Cmpltd

We serviced a

WTW4616FW1 WHIRLPOOL

Model WASHER

Near Maple Heights, OH 44137

Brian M

Job Details: 04/10/2018

Installed latch op test ok ; Job Cmpltd

We serviced a

WTW5000DW1 WHIRLPOOL

Model WASHER

Near Pepper Pike, OH 44124

Brian M

Job Details: 04/10/2018

Cc unit walking.. ran drain and spin cycle found unit way off balance, adjusted legs and used customer supplied shims forefront legs, unit is still available little off but grout lines are interfering with a true adjustedment; Job Cmpltd

We serviced a

CAW42114GW0 CROSLEY

Model WASHER

Near Maple Heights, OH 44137

Brian M

Job Details: 04/10/2018

Cc that unit washes to long, ran diagnostics found no error codes ran auto test and calibration op test ok, advised customer that different setting will add time to the wash time, Typical wash time could take up to 58-118min depending settings; Job Cmpltd

We serviced a

KDFE104DWH1 KITCHENAID

Model DISHWASHER

Near Berea, OH 44017

Dan

Job Details: 04/10/2018

Customer complaint that unit is not draining, found a piece of glass lodged in drain pump housing, removed, unit drained, op test good ; Job Cmpltd

We serviced a

KFIS27CXMS5 WHIRLPOOL

Model REFRIGERATOR

Near Brook Park, OH 44142

Dan

Job Details: 04/10/2018

Installed new air damper, op test good ; Job Cmpltd

We serviced a

WHIRLPOOL WASHER

Model PAVT234AWW

Near Seven Hills, OH 44131

Jeff M

Job Details: 04/10/2018

Was not able to duplicate an issue. But the customer is describing is the timer is sticking. Unit tested good for me; Job Cmpltd,

We serviced a

MAYTAG WASHER

Model MVWC565FW

Near Cleveland, OH 44108

Jeff M

Job Details: 04/10/2018

The unit was installed incorrectly i Swapped the waterlines re-level the machine unit tested good ; Job Cmpltd,

We serviced a

MHWE250XL00 MAYTAG

Model WASHER

Near Olmsted Township, OH 44138

Mac

Job Details: 04/10/2018

Could not find any evidence of recent leaking. ; Job Cmpltd

We serviced a

MFI2269VEA1 MAYTAG

Model REFRIGERATOR

Near Middleburg Heights, OH 44130

Mac

Job Details: 04/10/2018

High voltage board not sending to user interface. Office to order HV board. Needs ASAP.; ordrng 1 WPW10310240 (cntrl-elec), schdld next appmnt for 4/13 FRI

We serviced a

MAYTAG DRYER

Model MEDB200VQ0

Near Painesville Township, OH 44077

Arthur V

Job Details: 04/10/2018

Found element open. Replaced with truck stock. Cleaned out cabinet. Customer using foil vent. Advised to replace due to fire hazard ; used 1 WP8544771 (ELEMENT) from stock, Job Cmpltd,

We serviced a

JVM1540SP1SS GE

Model MICRO OVEN

Near Strongsville, OH 44136

Chad P.

Job Details: 04/10/2018

Installed parts listed. Op test no good. Found relay on control for mag welded closed. Needs control replaced. Cust will be replacing unit at this point

We serviced a

MAYTAG DISHWASHER

Model MDB8959AWS5

Near Moreland Hills, OH 44022

Robert A.

Job Details: 04/10/2018

Found adj broken, replaced, leveled unit, op test ok; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW00

Near Cleveland Heights, OH 44121

Jeff M

Job Details: 04/10/2018

The unit is not cooling. Compressor is drawing .43 A there’s no heat transfer no frost pattern on the evaporator. No visible signs of Freon leaking. EST only ; ordrng 1 W10836706 (EVAP ) and 1 WPW10507886 (COMPRESSOR ),

We serviced a

WHIRLPOOL WASHER

Model WTW8200YW0

Near Trumbull Township, OH 44041

Arthur V

Job Details: 04/10/2018

Found power button on console erratic Console needs replaced. Called techline per notes David file number 7721709494; ordrng 1 WPW10404671 (console), schdld next appmnt for 4/16 MON !,

We serviced a

CAW42114GW0 CROSLEY

Model WASHER

Near Maple Heights, OH 44137

Brian M

Job Details: 04/10/2018

We serviced a

MDBTT53AWW2 MAYTAG

Model DISHWASHER

Near Parma, OH 44134

Chad P.

Job Details: 04/10/2018

Found soap dispenser leaking rinse aid causing unit to over suds and leak. Needs disp replaced. ; ordrng 1 WPW10300737 (DISP), schdld next appmnt for 4/13 FRI

We serviced a

GE DRYER

Model GFDS35OEL1WW

Near Cleveland, OH 44107

Brian B

Job Details: 04/10/2018

Replaced control panel. Ran test cycle. Op test ok.; used 1 SHIPPING (SHIPPING AND HANDLING) from stock,, Job Cmpltd,

We serviced a

MAYTAG DRYER

Model MEDX655DW1

Near Bay Village, OH 44140

Brian B

Job Details: 04/10/2018

Replaced timer. Ran test cycle. Op test ok.; Job Cmpltd,

We serviced a

WHIRLPOOL WASHER

Model WTW7500GC0

Near Bay Village, OH 44140

Brian B

Job Details: 04/10/2018

CC that not enough water in machine. Found hot and cold water lines reversed. Entered diag and cleared Corrected water lines. Ran calibration and auto test. ; Job Cmpltd,

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF305ESS00

Near Avon Lake, OH 44012

Brian B

Job Details: 04/10/2018

Replaced I/m sent to customer. Cycled and filled. Op test ok.; Job Cmpltd,

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF305ESS00

Near Avon Lake, OH 44012

Brian B

Job Details: 04/10/2018

Replaced I/m sent to customer. Cycled and filled. Op test ok.; Job Cmpltd,

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Sheffield Lake, OH 44054

Brian B

Job Details: 04/10/2018

Found motor shield broken and rubbing on drive .updated purchase date.; used 1 WPW10427633 (SHIELD) from stock, Job Cmpltd,

We serviced a

MAYTAG WASHER

Model MVWX600XW2

Near Avon, OH 44011

Brian B

Job Details: 04/10/2018

Replaced gearcase. Ran calibration and auto test. Ran rinse and spin. Op test ok.

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Roaming Shores, OH 44085

Jeff M

Job Details: 04/10/2018

Reassembled the top ; Job Cmpltd,

We serviced a

MAYTAG REFRIGERATOR

Model M1TXEGMYB01

Near Windsor, OH 44099

Jeff M

Job Details: 04/10/2018

The fan was bad installed new part unit op tested good

We serviced a

KITCHENAID REFRIGERATOR

Model KBSD612ESS01

Near Solon, OH 44139

Jeff M

Job Details: 04/10/2018

Door came damaged. The door is not the issue. The lower basket is sticking to far out I removed the baskets door shut just fine. The machine new needs new brackets in a new basket ; ordrng 1 2259082 (basket-fzr) and 1 W10839856 (PANNEL ) and 1 WP2259317 (RAIL) and 1 WP2259318 (RAIL), schdld next appmnt for 4/16 MON 12-5,

We serviced a

WHIRLPOOL RANGE

Model JJW8627DDB

Near Solon, OH 44139

Jeff M

Job Details: 04/10/2018

The unit will not power on main controls getting power. Needs new main control; ordrng 1 WPW10169132 (CONTROL ), schdld next appmnt for 4/1

We serviced a

WHIRLPOOL WASHER

Model LSR8133HQ0

Near Walton Hills, OH 44146

Jeff M

Job Details: 04/10/2018

Let switch is broken estimate only; ordrng 1 3949247V (LID SWITCH), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,

We serviced a

WHIRLPOOL WASHER

Model CAE2745FQ0

Near Willoughby, OH 44094

Arthur V

Job Details: 04/10/2018

Replaced control and water inlet valve. No good. Light in control is on but no response from display. Reorder control ; ordrng 1 W11188527 (CONTROL ), schdld next appmnt for 4/12 THU !, saved tckt

We serviced a

MGT8655XS01 WHIRLPOOL

Model RANGE

Near South Euclid, OH 44121

Corey L.

Job Details: 04/10/2018

Installed new longer ignitor, op test good, took ts ignitor with me; Job Cmpltd

We serviced a

WMH53520CH4 WHIRLPOOL

Model MICROWAVE

Near Cleveland, OH 44124

Dan

Job Details: 04/10/2018

Installed new control, control panel, and cams and switches, op test good ; Job Cmpltd

We serviced a

FRIGIDAIRE RANGE

Model FFGF3047LSF

Near Madison Township, OH 44057

Arthur V

Job Details: 04/10/2018

Found no 120volts to ignitor. Power to control. Nothing out. Needs control Est =79.95 sc. 98.00 labor 176.04 parts. Total est=378.77. Parts needed are 1-316455410. And 1-316220725. ; ordrng 1 316220725 (overlay,clock (blk)) and 1 316455410 (clock/timer), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, schdld next appmnt for 4/13 FRI !,

We serviced a

MFT2673BEM11 MAYTAG

Model REFRIGERATOR

Near Brook Park, OH 44142

Chad P.

Job Details: 04/10/2018

Found I.m. Will not find the home position. Needs I.m. Assy replaced. ; ordrng 1 WPW10764668 (I.M. ASSY), schdld next appmnt for 4/12 THU

We serviced a

GE WASHER

Model GTWN3000M2WS

Near Madison, OH 44057

Arthur V

Job Details: 04/10/2018

Found tub spud nut loose. Causing issue. Tightened nut. Op test no good. Motor flashing 4 times = tube and shaft assy coil failure. Needs tube and shaft assy and motor and spin bearing and hardware. Talked to AB. AB said to tell customer he will get a refund. Office to contact customer. Customer satisfied with refund ; Job Cmpltd,

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS586FLDW00

Near Burton, OH 44021

Robert A.

Job Details: 04/10/2018

Installed bi-metal, op test ok; Job Cmpltd,

We serviced a

11092581200 KENMORE

Model WASHER

Near MENTOR ON THE, OH 44060

Corina H

Job Details: 04/10/2018

Replaced the pads. Did not need the other pads. Please refund cust. Optest ok. ; Job Cmpltd

We serviced a

WHIRLPOOL WASHER

Model WFC7500VW2

Near Chardon, OH 44024

Robert A.

Job Details: 04/10/2018

Cust had unit running, watched final spin, unit not going into high speed spin with load, empty unit goes into high spin, ohmed motor, high speed stator, normal .2 ohms. Ohmed at .6Lowspeed stator normal 1.1: ohmed at 1.5. Protector normal o.o. Ohmed at .3, Tacho normal 68, ohmed at 72, Brusher normal .95, ohmed at 2.9, needs motor Cust to let us know; ordrng 1 WPW10192987 (MOTOR 596.33),

We serviced a

KBRA20EMSS KITCHENAID

Model REFRIGERATOR

Near Highland Heights, OH 44143

Corina H

Job Details: 04/09/2018

C that there is black stuff floating in the water. Removed filter and put bypass plug in ran 6 gallons of water threw, water came out clean. Reinstalled filter and black carbon started coming out. Will need to replace the filter. Advised cust. To replace filter with a whirlpool filter. Optest ok. ; Job Cmplt

We serviced a

WRF736SDAM13 WHIRLPOOL

Model REFRIGERATOR

Near WARRENSVL HTS, OH 44122

Corina H

Job Details: 04/09/2018

CC that there was a loud noise in the fz and the control turned on and off. Ff 42 and fz 5. Found the evap covered in frost, forced a defrost. Steamed the evap out. Will need a new control, UI and the bi-metal

We serviced a

KGRS505XWH04 KITCHENAID

Model WALL OVEN

Near Cleveland, OH 44121

Corina H

Job Details: 04/09/2018

CC that the unit does not heat in the oven. Checked broil, good. Checked the bottom bake 3.56 amps. Checked the top bake .53amp. Replaced the igniter from t/s. Optest ok. ; used 1 12400035 (IGNITER) from stock, Job Cmpltd

We serviced a

KSCS25INSS00 KITCHENAID

Model REFRIGERATOR

Near Cleveland, OH 44113

Corey L.

Job Details: 04/09/2018

Customer complaint fill tube frozen, confirmed fill tube frozen, water leaking past valve, unit need new water valve; ordrng 1 W10247725 (water valve asm) schdld next appmnt for 4/12 THU

We serviced a

WFW95HEDW0 WHIRLPOOL

Model WASHER

Near Cleveland, OH 44113

Corey L.

Job Details: 04/09/2018

, Customer complaint of water leaking, found trap stuffed with debris, hair on door seal, cleared debris and hair, op test good

Near Lakewood, OH 44107

Corey L.

Job Details: 04/09/2018

We serviced a

WFG515S0EW1 WHIRLPOOL

Model RANGE

Near Brook Park, OH 44142

Corey L.

Job Details: 04/09/2018

Customer complaint oven not reaching temp all the time, started normal bake at 350, preheated for 25 min, temp at 370 on cast iron pan, explained that this unit needs 25-30 min preheat time, unit is operating as designed ; Job Cmpltd

We serviced a

WZF34X16DW01 WHIRLPOOL

Model CHEST FREEZER

Near Strongsville, OH 44136

Brian M

Job Details: 04/09/2018

Installed control op test ok ; Job Cmpltd

We serviced a

MHW5500FC WHIRLPOOL

Model WASHER

Near Lyndhurst, OH 44124

Brian M

Job Details: 04/09/2018

Cc that unit is stuck locked, found unit way off balanced and unit throwing suds lock code Error Suds.. unlocked door and ran auto test op test Ok Job Cmpltd

We serviced a

GI6FDRXXQ06 WHIRLPOOL

Model REFRIGERATOR

Near Brecksville, OH 44141

Brian M

Job Details: 04/09/2018

Cc no ice Is being made, found IM cycling but not calling for water, needs new IM, used from truck stock, Op test ok W10377151 was not functioning from truck stock ; used 1 W10377151 ([Alt for W10882923), and 1 W10882923 (ICE MAKER ASSY) from stock, Job Cmpltd

We serviced a

GS6NBEXRQ01 WHIRLPOOL

Model REFRIGERATOR

Near Parma, OH 44130

Brian M

Job Details: 04/09/2018

Cc that there is white residue coming from water dispenser ran a few test cups found multiple white floating deposits. Us hooked at bottom connector found now deposits when coming from bottom of door. Needs new line and water faucet ..... line is part of door needs door replaced

We serviced a

WRT519SZDW01 WHIRLPOOL

Model REFRIGERATOR

Near WARRENSVL HTS, OH 44122

Dan

Job Details: 04/09/2018

Recovered refrigerant, installed compressor and filter drier, brought system into a 28” vacuum, watched 15 minutes, no change on gauges, recharged unit with 4.16oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; used 1 TJAF1200, 1 W10890087, 1 W10890099, 2 W10890115, 1 W10890128, and 1 W10890131 from stock, Job Cmpltd

We serviced a

KGSA906PSS00 KITCHENAID

Model RANGE

Near Cleveland Heights, OH 44118

Dan

Job Details: 04/09/2018

Customer complaint that oven is not heating and oven light stays on, started bake for 350 degrees, burner lit right up, burner shut off after a minute and did not relight, found oven door switch lever stuck in open position, freed lever, oven door switch lever is moving freely now, oven light turned off, bake burner lit and heated to 350 degrees, op test good, if problem should reoccur unit will need lock mechanism ; Job Cmpltd

We serviced a

MDB4949SDZ0 MAYTAG

Model DISHWASHER

Near Lakewood, OH 44107

Dan

Job Details: 04/09/2018

Customer complaint that unit is leaking,started normal wash cycle, found unit leaning forward, leveled unit, no leaks, op test good ; Job Cmpltd

We serviced a

MVWB835DW3 MAYTAG

Model WASHER

Near Rocky River, OH 44116

Dan

Job Details: 04/09/2018

Customer complaint that unit is not cleaning the clothes, customer showed stains on jeans, ran diagnostics no error codes found, started normal wash cycle, unit filled to normal water level and advanced to wash cycle, unit fills , agitates, drains and spins, unit is operating as designed, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent ; Job Cmpltd

We serviced a

MGR5770BDQ WHIRLPOOL

Model RANGE

Near Middleburg Heights, OH 44130

Mac

Job Details: 04/09/2018

Checked oven, found faulty igniter. Replaced igniter from truck stock, part#12400035. Checked operation of oven =ok.; used 1 12400035 (IGNITER) from stock, Job Cmpltd

We serviced a

WRS325FDAM04 WHIRLPOOL

Model REFRIGERATOR

Near Berea, OH 44017

Mac

Job Details: 04/09/2018

Replaced both led lights for refrigerator. Lighting up ok.; Job Cmpltd

We serviced a

ED2JHGXRQ02 WHIRLPOOL

Model REFRIGERATOR

Near North Ridgeville, OH 44039

Mac

Job Details: 04/09/2018

Replaced wp2180226 bracket in refrigerator. Tested operation of dispenser =ok.; Job Cmpltd

We serviced a

WMH53520CS6 WHIRLPOOL

Model MICROWAVE

Near Strongsville, OH 44136

Chad P.

Job Details: 04/09/2018

Found relay on control welded closed. Needs control and lamp replaced. ; ordrng 1 8206232A (lamp 40 watt) and 1 W11100597 (CONTROL), schdld next appmnt for 4/11 WED

We serviced a

WFE540H0ES0 WHIRLPOOL

Model COOK TOP

Near Strongsville, OH 44136

Chad P.

Job Details: 04/09/2018

Found terminal block and power cord shorted needs complete harness with terminal block assy and cord replaced. Cust will get cord for oven. ; ordrng 1 W11218704 (HARNESS), schdld next appmnt for 4/12 THU

We serviced a

WRS571CIDM01 WHIRLPOOL

Model REFRIGERATOR

Near Berea, OH 44017

Chad P.

Job Details: 04/09/2018

Replaced damper (diffuser) assy. Op test ok. ; Job Cmpltd

We serviced a

WDT750SAHW0 WHIRLPOOL

Model DISHWASHER

Near Strongsville, OH 44149

Chad P.

Job Details: 04/09/2018

Cc that disp is not opening. Lid is not binding. Checked solenoid from control. Checks good. Ran service test mode. Disp opened. Advised to use as normal. ; Job Cmpltd

We serviced a

MVWB835DW1 MAYTAG

Model WASHER

Near North Royalton, OH 44133

Chad P.

Job Details: 04/09/2018

Installed parts listed. Op test ok. ; Job Cmpltd

We serviced a

AMANA DRYER

Model NED4655EW1

Near Edgewood, OH 44004

Arthur V

Job Details: 04/09/2018

, Upon arrival left side drum roller worn badly causing issue. Roller worn extremely fro behind the roller forward. See pics Found roller shaft bent to the right. Need to order drum,shaft assy rollrs ; ordrng 1 W10899578 (DRUM) and 1 WPW10359269 (shaft) and 1 WPW10359270 (shaft), schdld next appmnt for 4/16 MON !,

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near WILOUGHBY HLS, OH 44094

Arthur V

Job Details: 04/09/2018

Replaced parts listed. Op test good. ; Job Cmpltd,

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW1

Near Edgewood, OH 44004

Arthur V

Job Details: 04/09/2018

Cust complaint unit water will not stop filling with lid open. Replaced water valve and lock assy. Op test good ; used 1 W10838613 (LATCH), and 1 W11038711 (VALVE) from stock, Job Cmpltd,

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHB2740PE5A

Near Streetsboro, OH 44241

Robert A.

Job Details: 04/09/2018

Installed fan/seal kit, cycled i/m, op test ok; Job Cmpltd,

We serviced a

FFGF3023LBE FRIGIDAIRE

Model RANGE

Near Cleveland, OH 44128

Corina H

Job Details: 04/09/2018

Ordered the wrong burner head. Brought it back for return. Cleaned the burner head. Burners are lighting. Optest ok. ; Job Cmpltd

We serviced a

WFG505M0BS0 WHIRLPOOL

Model RANGE

Near Cleveland, OH 44128

Corina H

Job Details: 04/09/2018

Replaced the glass. Optest ok. ; Job Cmpltd

We serviced a

NED4655EW1 AMANA

Model DRYER

Near Garfield Heights, OH 44125

Corina H

Job Details: 04/09/2018

CC that the unit does not dry the clothes. customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube. Checked outside vent, no airflow. Will need to have the vent cleaned. Optest ok. ; Job Cmpltd

We serviced a

WDF330PAHW WHIRLPOOL

Model DISHWASHER

Near Parma, OH 44134

Corey L.

Job Details: 04/09/2018

Customer complaint dishwasher not drying plastics or silverware, explained that plastic will not dry, the silverware is in a plastic holder which will retain more water, unit is operating as designed Job Cmpltd

We serviced a

WGD5540SQ0 WHIRLPOOL

Model DRYER

Near Cleveland, OH 44109

Corey L.

Job Details: 04/09/2018

Customer complaint smells like gas while in use, started normal timed dry, ignitor glowed flame lit, opened door and inside of unit smells kind of like propane, house line is ng, house has recently been remodeled, paint cans in laundry sink, smell could be the paint or stain that was used, called techline, sr#7721698708, after speaking with techline confident odor is not coming from the unit, must be the chemicals burning off, unit is operating as designed ; Job Cmpltd

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