We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near MAYFIELD VILLAGE, OH 44143
Robert A.
Job Details: 08/03/2017
Ran diognastics, good, ran recal, good, found drain hose leaking, note the fact drain hose is not in use, tightened drain hose, filled unit and drained, good, op test ok; Job Cmpltd, saved tckt [SdLink\295341a.png],
We serviced a
MAYTAG WASHER
Model MVWB835DW1
Near Cleveland, OH 44118
Robert A.
Job Details: 08/03/2017
Pressed power unit turned on, ran drain and spin, good, ran diagnostics, off bal load, cleared, ran test 51,good, ran test 52, started normal wash, unit filled and adj, good, had cust start unit, when cust presses start, unit does not start, explained how to start unit, working as designed, cust wants a new unitTalked w/jr and wptl on hold for over 15 min, no answer, contacted ab; Job Cmpltd,
We serviced a
DBXR463EG6WW GE
Model DRYER
Near Painesville Township, OH 44077
Corina B
Job Details: 08/03/2017
CC that the clothes are taking a long time to dry. Went outside to check the outside vent, no airflow. Removed the vent, clogged with lint. Advised cust to call DRYER VENT WIZARD to have the vent cleaned out. Vacuumed the inside of the dryer out. Optest ok.
We serviced a
MDB8949SBB3 MAYTAG
Model DISHWASHER
Near South Euclid, OH 44121
Dan H
Job Details: 08/03/2017
Customer complaint that control panel is not working, confirmed, found silver migration in ribbon cable, unit needs new user interface(blk); ordrng 1 W10811164 (user interface ), schdld next appmnt for 8/10 THU
We serviced a
WFW7590FW0 WHIRLPOOL
Model WASHER
Near Cleveland, OH 44118
Dan H
Job Details: 08/03/2017
Customer complaint that time is jumping around on display, explained to customer that the time is an estimated time, showed customer in use a care guide where it say times are an estimated time and unit could add or subtract time, unit is operating as designed ; Job Cmpltd
We serviced a
WRS325FDAM04 WHIRLPOOL
Model REFRIGERATOR
Near University Heights, OH 44118
Dan H
Job Details: 08/03/2017
Customer complaint that unit is leaking water, found water leaking from water supply line to house, advised customer that they needs a plumber to repair hose water lines, unit is operating as designed ; Job Cmpltd
We serviced a
110.96581110 WHIRLPOOL
Model DRYER
Near Cleveland, OH 44109
Chad P.
Job Details: 08/03/2017
Found cut off open. Replaced with kit. Op test ok. See quick pic for tax form. ; used 1 279769 (THERMAL CUTOFF)
We serviced a
MVWC565FW0 MAYTAG
Model WASHER
Near Cleveland, OH 44109
Chad P.
Job Details: 08/03/2017
Found drain pump failed. Pump is burning hot and smells like electrical short. Unplugged unit advised to not use unit. ; ordrng 1 W10876600 (PUMP),
We serviced a
WFG515S0EW1 WHIRLPOOL
Model RANGE
Near Brook Park, OH 44142
Chad P.
Job Details: 08/03/2017
Found front panel now out of alignment. Unable to correct need oanle replaced. ; ordrng 1 WPW10022090 (PANEL)
We serviced a
KRFF507ESS01 KITCHENAID
Model REFRIGERATOR
Near Painesville, OH 44077
Jeff M
Job Details: 08/03/2017
Installed new part unit op tested good ; Job Cmpltd
We serviced a
ABB1924BRB00 AMANA
Model REFRIGERATOR
Near Painesville, OH 44077
Jeff M
Job Details: 08/03/2017
Customer had items freezing right by the fridge vent. Explain to the customer that the temperature of air that is coming out of the vent is roughly 0° and to be careful not to put freezable items by the vent; Job Cmpltd,
We serviced a
RED4340SQ1 ROPER
Model DRYER
Near Montville, OH 44064
Jeff M
Job Details: 08/03/2017
The unit will not turn on I found the thermal fuse open and the heating element to grounding out replaced both parts unit tested good; used 1 279838 (ELEMENT), and 1 WP3392519 (THERMAL FUSE)
We serviced a
FRS6R5EMB7 FRIGIDAIRE
Model REFRIGERATOR
Near Painesville, OH 44077
Jeff M
Job Details: 08/03/2017
Customer is having an ice maker issue I found that the generic icemaker the customer bought is not supplying the 120 V AC to the water valve needs a new icemaker. Customer can install no return appointment is needed at this time; ordrng 1 5304458371 (ice maker)
We serviced a
WRF560SMYW05 WHIRLPOOL
Model REFRIGERATOR
Near Sheffield, OH 44054
Paul H.
Job Details: 08/03/2017
Unit has has buildup in bottom of fc due to faulty drain "valve", is allowing air in which is subsequently freezing, needs replaced, also items in RC are too cold, damper is not cycling, needs replaced as well; ordrng 1 W10854533 (valve) and 1 W11087463 (DAMPER CONTROL),
We serviced a
MFI2269VEM10 MAYTAG
Model REFRIGERATOR
Near North Ridgeville, OH 44039
Paul H.
Job Details: 08/03/2017
Replaced IM, cycled and filled, op test ok.; Job Cmpltd,
We serviced a
MEDC300XW0 WHILRPOOL
Model DRYER
Near Warrensville Heights, OH 44122
Dan H
Job Details: 08/03/2017
Customer complaint that unit is not starting, found unit missing a line of power, advised customer that they need an electrician to correct power supply, unit is operating as designed ; Job Cmpltd
We serviced a
MDB8959SFZ4 MAYTAG
Model DISHWASHER
Near Willoughby, OH 44094
Corina B
Job Details: 08/03/2017
Replaced the parts listed. Optest ok. ; Job Cmpltd
Near WARRENSVL HTS, OH 44122
Dan H
Job Details: 08/03/2017
Customer complaint that fresh food section door gasket is torn, confirmed, unit needs new fresh food section door gasket, no model/serial tag; ordrng 1 2188320A (SEAL)
We serviced a
WRF535SMBM00 WHIRLPOOL
Model REFRIGERATOR
Near North Olmsted, OH 44070
Paul H.
Job Details: 08/03/2017
Humidity on mullion, humidity control is on checked mullion connector, connected firmly, checked for voltage at mullion connector, 3 VAC, checked at connector under hinge cover, 120 VAC, found neutral open in door wiring, ordering door; ordrng 1 13107881SQ (dor-fip ss)
We serviced a
WRS322FDAW04 WHIRLPOOL
Model REFRIGERATOR
Near Olmsted Falls, OH 44138
Paul H.
Job Details: 08/03/2017
Replaced door, turned water on and found dual valve at back of unit is cracked, needs replaced; ordrng 1 WPW10179146 (valve-inlt),
We serviced a
MAYTAG DISHWASHER
Model MDB8959SBB0
Near Bay Village, OH 44140
Brian B
Job Details: 08/03/2017
Panel not working. Some pads not responding and and when other pads are pressed a different pad lights up. Ran panel test. Control is working. Will need new panel. Office to order.; ordrng 1 WPW10475779 (PANEL), schdld next appmnt for 8/10 THU !,
We serviced a
MAYTAG WASHER
Model MHW5100DC0
Near Westlake, OH 44145
Brian B
Job Details: 08/03/2017
, Replaced bellow. Ran test cycle. Optest ok.; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model GB2FHDXWS04
Near Bainbridge Township, OH 44023
Robert A.
Job Details: 08/03/2017
Found evap drain frozen/clogged, replaced drain, cleared ice, op test ok; used 1 W10619951 (TUBE-DRAIN) from stock, Job Cmpltd,
We serviced a
NA-82313MF FRIGIDAIRE
Model REFRIGERATOR
Near Painesville, OH 44077
Corina B
Job Details: 08/03/2017
Could not read model or serial number. CC can not get water or ice to make. Replaced the water filter with a new one, started to produce water. Advised cust to change the plastic water line to a copper or flex line. Optest ok
We serviced a
MFW9700SQ1 WHIRLPOOL
Model WASHER
Near Beachwood, OH 44122
Dan H
Job Details: 08/03/2017
Customer complaint that unit stops mid cycle and flashes error code, ran service test cycle, unit did not complete the test cycle, unit stopped and flashed f02(long drain error code, found several socks lodged in filter basket, removed, unit drained, op test good
We serviced a
KBLC36MHS01 KITCHENAID
Model REFRIGERATOR
Near Cleveland, OH 44124
Dan H
Job Details: 08/03/2017
Customer complaint that unit is not cooling, unit turned off when tech arrived, turned unit on, evaporator fan is running, condenser fan and compressor are running, good frost pattern on evaporator, defrost system is working, unable to duplicate the problem, unit is operating as designed, advised customer if problem persists to leave unit running and contact us again
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM2
Near Chagrin Falls, OH 44022
Robert A.
Job Details: 08/03/2017
Installed door panel, op test ok; Job Cmpltd,
We serviced a
WTW5500XW1 WHIRLPOOL
Model WASHER
Near Mentor-on-the-Lake, OH 44060
Dan H
Job Details: 08/03/2017
Customer complaint that unit is making a loud noise and unit is taking 45 minutes to complete spin cycle, ran diagnostics, no error codes found, ran manual test cycle for heavy agitate and high speed spin, no unusual noises heard, ran drain and spin with 6 wet bath towels, unit completed spin cycle in normal run time, towels were barely damp, no unusual noises heard, unit is operating as designed ; Job Cmpltd
We serviced a
WHIRLPOOL WASHER
Model LSC8244DZ0
Near Chagrin Falls, OH 44023
Robert A.
Job Details: 08/03/2017
Found lid switch broken, replaced, op test ok; used 1 3949247V (SWITCH46.30) from stock, , Job Cmpltd,
We serviced a
MVWB835DW2 MAYTAG
Model WASHER
Near Mentor, OH 44060
Corina B
Job Details: 08/03/2017
C that the unit is leaking. Ran diag no codes. Ran manual test found when the water going into the dispenser its overflowing the dispenser with water. Will need a housing. Called GS to order part. R/s per cust req; ordrng 1 W10887780 (HOUSING ), schdld next appmnt for 8/11 FRI
We serviced a
WRF560SMYW05 WHIRLPOOL
Model REFRIGERATOR
Near Mentor, OH 44060
Corina B
Job Details: 08/03/2017
CC that the lf door is not sealing. Found there are scratches on every door. Took pic. Did find the delivery date of 7/1/17. Called GS to order doors. Cust will call if doors come in sooner. ; ordrng 1 LW10353181 (dor-fip wh) and 1 LW10393587 (dor-fip wh) and 1 LW10433606 (dor-fip wh) and 1 WPW10481434 (nameplate), schdld next appmnt for 9/28 THU
We serviced a
DFE29JGDABB GE
Model REFRIGERATOR
Near Perry, OH 44081
Corina B
Job Details: 08/03/2017
CC that they are not getting water or ice going to the unit. Checked water line, its an inline valve. Checked the voltage to water water valve, getting 120v. Will need a new water valve. Called BB to order part. ; ordrng 1 WR57X10098 (valve dual water), schdld next appmnt for 8/10 THU
We serviced a
WTW5000DW1 WHIRLPOOL
Model WASHER
Near Mentor, OH 44060
Dan H
Job Details: 08/03/2017
Customer complaint that unit is leaking oil, confirmed, unit needs new gearcase; ordrng 1 W11035751 (GEARCASE), schdld next appmnt for 8/10 THU
We serviced a
MVWX655DW1 MAYTAG
Model WASHER
Near Olmsted Township, OH 44138
Paul H.
Job Details: 08/03/2017
Ran diagnostics, F9E1 long drain, F0E2 over sudsing, cleared and ran auto test, cut out at end of test, verified power to board, good, needs replaced; ordrng 1 W11116592 (CNTRL-ELEC),
We serviced a
MEDX655DW1 MAYTAG
Model DRYER
Near Eaton Estates, OH 44044
Paul H.
Job Details: 08/03/2017
Start switch has fallen into console area, must not have been secured properly, found no damage to switch or mounting area in console, reinstalled and ensured a secure fit, tested by starting a few cycles, op test ok.; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Mantua, OH 44255
Gail V.
Job Details: 08/03/2017
Found evap fan not running, receiving 14vdc, reset connections, fan running, complaint, no water from disp, found plug on valve loose, corrected, water working, op test ok; Job Cmpltd,
We serviced a
KITCHENAID REFRIGERATOR
Model KBFO42FTX02
Near Westlake, OH 44145
Brian B
Job Details: 08/03/2017
Found ff temp flashing in display and over temp light flashing. Removed thermister connector from board and ohmed out ff thermister. 6.7k ohms.. this is within correct range. Called whirl TL, kathy, system down, could not document. She said the board that was replaced in 2014 was a rebult board. Whir now has a new control board kit. She said to replace board and ff thermistor. Office to order parts. Cust paid ded..; ordrng 1 W10802701 (CNTRL- ELEC 30079) and 1 WP2188820 (THERMISTER 3006), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Cllctd , schdld next appmnt for 8/10 THU !,
We serviced a
AMANA REFRIGERATOR
Model AFI2539ERM02
Near Cleveland, OH 44144
Brian B
Job Details: 08/03/2017
Auger motor does not come on when paddle is pressed. Found a depression in liner where it contacts switch. Installed spacer from surplus stock on door liner. Auger now working, however, light does not come on when door is opened unless switch is jiggled. Will need new door switch. Also, whirl now has a different spacer pad for this problem. Office to order spacer pad and switch.; ordrng 1 12002646 (light switch) and 1 WP2177331 (SPACER), used 1 WPW10221048 (SPACER) from stock, schdld next appmnt for 8/10 THU !,
We serviced a
WRT311FZDW00 WHIRLPOOL
Model REFRIGERATOR
Near Conneaut, OH 44030
Jeff M
Job Details: 08/03/2017
Customer had the part unfortunately the owners of the house went back to Texas and their son found the package and sent it to Texas customer will call when the part has arrived for the second time and they will set up the appointment
We serviced a
CAW8350EW1 CROSLEY
Model WASHER
Near Ashtabula, OH 44004
Jeff M
Job Details: 08/03/2017
Customer is having an issue with the washer not cycling properly. I disassembled the water lines cleaned the filters for the water valves unit tested good.; Job Cmpltd,
We serviced a
MSF22D4XAM01 MAYTAG
Model REFRIGERATOR
Near Middleburg Heights, OH 44130
Chad P.
Job Details: 08/03/2017
Installed ice maker. Op test ok. Advised to allow 24 hrs for basket to fill. ; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF989SDAH01
Near Ravenna, OH 44266
Robert A.
Job Details: 08/03/2017
Found unit keeps shutting off and back on, loosing power to ui, checked outlet, constant 120vac, reset connections on c/b, ng, needs c/b kit; ordrng 1 W10861900 (BD KIT) and 1 WPW10453401 (POWER BD), schdld next appmnt for 8/10 THU !,
We serviced a
KITCHENAID DISHWASHER
Model KUDS30IXBL8
Near Bainbridge Township, OH 44023
Robert A.
Job Details: 08/03/2017
Installed wheels on lower rack, op test ok; Job Cmpltd,
We serviced a
WRB322DMBB00 WHIRLPOOL
Model REFRIGERATOR
Near Parma, OH 44129
Chad P.
Job Details: 08/03/2017
Installed damper. Op test ok. ; Job Cmpltd,
We serviced a
LAT9635AAM WHIRLPOOL
Model WASHER
Near Seven Hills, OH 44131
Chad P.
Job Details: 08/03/2017
Installed timer. Op test ok. ; Job Cmpltd,
We serviced a
WRF560SMYW02 WHIRLPOOL
Model REFRIGERATOR
Near Maple Heights, OH 44137
Chad P.
Job Details: 08/03/2017
Found unit not fully defrosting. Thermistor failed. Replaced and defrosted evap. Op test ok. ; used 1 W10902214 (THERMISTOR)
We serviced a
WRS322FDAM04 WHIRLPOOL
Model REFRIGERATOR
Near Brecksville, OH 44141
Chad P.
Job Details: 08/03/2017
Removed house supply from back of unit and fill a cup of water. Still had strong plastic case. Disconnected ss line from house supply and filled a cup with water. No plastic taste. Confirmed taste is coming from ss line. Advised cust to run copper line. Op test ok. Found disp tray missing from dispenser. Needs ordered. Cust can install. No need to return. ; ordrng 1 WPW10397395 (TRAY)
We serviced a
WSF26C3EXF01 WHIRLPOOL
Model REFRIGERATOR
Near Parma, OH 44134
Chad P.
Job Details: 08/03/2017
Found no power to i.m. Found wire broken under door. Will require door to be replaced as there is not enough left to repair. Gave cust est. they would not like to go through with repair.
We serviced a
WRT311FZDM00 WHIRLPOOL
Model REFRIGERATOR
Near Parma Heights, OH 44130
Chad P.
Job Details: 08/03/2017
Cc that unit was making a loud buzzing in the freezer section. No abnormal noises at this time. Unit is defrosting. Removed fan cover. Top of evap was not over frosted. Possible ice got into the fan. Advised to monitor unit. If issue return please contact wpl back for service. ; Job Cmpltd,
We serviced a
WTW8040DW2 WHIRLPOOL
Model WASHER
Near Parma, OH 44129
Chad P.
Job Details: 08/03/2017
Found hot and cold reversed causing unit to fill with hot water only and steaming up unit allowing condensation to form and drip down sides. Corrected hot and cold. Op test ok. ; Job Cmpltd,
We serviced a
WRT318FZDM02 WHIRLPOOL
Model REFRIGERATOR
Near Berea, OH 44017
Chad P.
Job Details: 08/03/2017
Installed control. Op test ok. ; Job Cmpltd,
We serviced a
WRF989SDAM00 WHIRLPOOL
Model REFRIGERATOR
Near Lorain, OH 44053
Paul H.
Job Details: 08/03/2017
Found freezer iced over, used test 38 forced defrost, tested open, checked resistance at harness for heater and bi-metal, good, checked voltage, nothing, control not sending power for defrost. Control discontinued and unavailable at all distributors,
We serviced a
MAYTAG REFRIGERATOR
Model MFI2570FEZ01
Near Westlake, OH 44145
Brian B
Job Details: 08/03/2017
Replaced left french door. Set controls. Tested ice and water. Auger now working properly. Optest ok.; Job Cmpltd,
We serviced a
WHIRLPOOL DRYER
Model MDG7400AWW
Near Westlake, OH 44145
Brian B
Job Details: 08/03/2017
CC that dryer takes 3 tines to dry clothes. Pulled vent iff back of dryer. Pulled out handfulls of wet lint from vent and dryer tube. Removed dryer front and cleaned out inside dryer. Ran test cycle with vent off of back. Machine heating normally with good airflow. Dryer checks ok. Advised cust that they will have to have vent cleaned out or repaced by vent cleaning co.; Job Cmpltd,
We serviced a
MAYTAG DRYER
Model MGDE200XW1
Near Chardon, OH 44024
Robert A.
Job Details: 08/03/2017
Found idler making noise, shaft on bracket out of round, needs idler bracket; ordrng 1 W10837240 (IDLER BRACKET24.60), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, schdld next appmnt for 8/9 WED !,
We serviced a
MAYTAG WASHER
Model MAH4000AWW
Near Chardon Township, OH 44024
Robert A.
Job Details: 08/03/2017
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SMBW00
Near Fairview Park, OH 44126
Brian B
Job Details: 08/02/2017
Replaced freezer door handle. Optest ok.; Job Cmpltd, saved tckt [SdLink
We serviced a
KITCHENAID MICRO/OVENCOMBO
Model KEMS379BBL01
Near Solon, OH 44139
Robert A.
Job Details: 08/02/2017
Found all lights on left side of panel on, pressed clear, no change, reset connections, left side flashing on and off, transformer very hot, needs transformer and panel; ordrng 1 W10570035 (PANEL) and 1 WPW10354053 (TRANSFORMER), schdld next appmnt for 8/9 WED !,
We serviced a
WHIRLPOOL DRYER
Model LEQ8611LW1
Near Warrensville Heights, OH 44128
Robert A.
Job Details: 08/02/2017
ound door switch broken, found unit set to air dry, put on high, unit heating. Needs door switch; ordrng 1 WP8066120 (DOOR SWITCH), schdld next appmnt for 8/9 WED !,
We serviced a
MAYTAG REFRIGERATOR
Model MFT2776DEM00
Near WARRENSVL HTS, OH 44122
Robert A.
Job Details: 08/02/2017
Frz -1, ff 54 evap frozen, thermistor on evap bad, cleared ice, replaced thermistor, ran test 4, good, op test ok; used 1 W10902214 (THERMISTOR44.49) from stock, , Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM04
Near Cleveland, OH 44120
Tim G.
Job Details: 08/02/2017
Found rt ff door not sealing, evap drain frozen, frz door will not close, steamed ff gasket, cleared ice, reset frz door, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model GHW9250ML0
Near Cleveland, OH 44121
Tim G.
Job Details: 08/02/2017
Ran diognastic cycle, found drain pump loud, not draining, cleaned glass, replaced pump, ran unit, op test ok; used 1 280187 (PUMP-WATER155.09) from stock, , Job Cmpltd,
We serviced a
WMH31017FS0 WHIRLPOOL
Model MICROWAVE
Near Mentor, OH 44060
Corina B
Job Details: 08/02/2017
Replaced the main control. Brought core back for return. Optest ok. ; Job Cmpltd
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDB02
Near Deerfield Township, OH 44411
Tim G.
Job Details: 08/02/2017
Installed new control box. Customer had unit unplugged before arrival so no defrosting needed. Advised the customer to allow 12-24hrs for complete cooling. ; Job Cmpltd,
We serviced a
WHIRLPOOL DRYER
Model WED4800XQ4
Near Randolph Township, OH 44201
Tim G.
Job Details: 08/02/2017
Complaint that the unit will not start. Checked and found proper power and the thermal fuse open. Cust has a foil accordion style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semi­rigid metal hose to prevent fire hazard. Replaced the fuse, op test good. ; used 1 3392519 ([Alt for WP3392519) from stock, Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWC415EW2
Near Mogadore, OH 44260
Tim G.
Job Details: 08/02/2017
Installed new gearcase, ran recal, op test good. ; Job Cmpltd,
We serviced a
MSD2352KEW MAYTAG
Model REFRIGERATOR
Near Euclid, OH 44132
Dan H
Job Details: 08/02/2017
Recovered refrigerant, installed compressor and filter drier, brought system into a 28" vacuum, watched 15 minutes, no change on gauges, recharged unit with 4.5oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; Job Cmpltd
We serviced a
WHIRLPOOL DRYER
Model LGR8648PW1
Near Aurora, OH 44202
Tim G.
Job Details: 08/02/2017
Complaint that the unit will not heat or turn off. Checked unit and tested in a high heat timed dry and found the unit to heat. Customer uses the energy perfered cycle. Tested on that cycle and found unit to ignite. Allowed unit to cycle a few times to check the coils. Found after a few cycles the coils to have failed. Quoted customer for repair and replaced coils, op test good. ; used 1 279834 (COIL) from stock, , Job Cmpltd,
We serviced a
WRT318FZDM02 WHIRLPOOL
Model REFRIGERATOR
Near Rocky River, OH 44116
Paul H.
Job Details: 08/02/2017
Evacuated system, replaced compressor, drier, evaporator, and heater, also found thermistor damaged, replaced from t/s, pressure checked system, good, pulled to a 30" vacuum for fifteen minutes, held, charged with 3.7 oz of R-134A, pressure good, sealed system, op test ok.; used 1 W10902214 (THERMISTOR) from stock, Job Cmpltd
We serviced a
GE REFRIGERATOR
Model PSHF6PGZBEBB
Near Chagrin Falls, OH 44023
Tim G.
Job Details: 08/02/2017
Installed new valve and cleared fill tube, op test good. ; Job Cmpltd,
We serviced a
MHWE251YL00 MAYTAG
Model WASHER
Near North Madison, OH 44057
Jeff M
Job Details: 08/02/2017
Found a hose not attached to the dispenser reattached with a hose clamp unit tested good;
We serviced a
WDT720PADM2 WHIRLPOOL
Model DISHWASHER
Near Elyria, OH 44035
Jeff M
Job Details: 08/02/2017
Installed new part unit op tested good
We serviced a
MVWX655DW1 MAYTAG
Model WASHER
Near Madison Township, OH 44057
Jeff M
Job Details: 08/02/2017
The unit was working properly for me for the first 20 minutes of testing the machine after that the LED lights on the main control went out. The unit is completely dead. The outlet itself never lost power the unit needs a new control; ordrng 1 W11116592 (CONTROL)
We serviced a
WHIRLPOOL RANGE
Model MER5550AAW
Near Ravenna, OH 44266
Tim G.
Job Details: 08/02/2017
Unit caught fire damaging the control panel, both rr and rf knobs, the light switch, and the rr switch. Also found the unit needing the door handel and mounting screws. Checked and found that the control panel, handle, and glass retainer are NLA. Advised the customer that someone will be in contact with them. ; ordrng 1 74003635 (CONTROL PANEL. (NLA)) and 1 74003650 (GLASS RETAINER (NLA)) and 1 74008717 (switch,rocker) and 2 WP74002059 (screw)s and 2 WP74003611 (knob wht)s and 1 WP74003620 (hndle-door. (NLA)) and 1 WP7403P238-60 (switch-inf),
We serviced a
WHIRLPOOL WASHER
Model WTW4815EW0
Near Streetsboro, OH 44241
Tim G.
Job Details: 08/02/2017
Complaint that the unit grinds during the agitation cycle. Checked unit and found the internal gears of the gearcase to have failed. Unit needs gear case. ; ordrng 1 W10771759 (gearcase), schdld next appmnt for 8/9 WED 1-4,
We serviced a
MAYTAG WASHER
Model MVWB880BW0
Near Auburn Township, OH 44023
Tim G.
Job Details: 08/02/2017
Complaint that the unit leaks every so often after a few loads are done. Customer states that they see water at the front left of the unit. Checked the water pressure into each dispenser and found good. Checked all hose connections and found good. Did find a sign of a leak down the left front of the tub (detergent dispenser). Filled tub completely and ran a agitation and found no leaks. Drained unit and again found a minor leak. Checked the tub for a crack and checked the tub ring. Found the leak coming from the tub ring at the detergent dispenser. Unit needs tub ring. Quoted customer for repair and ordering ring. ; ordrng 1 WPW10550152 (ring-tub. 69.68), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, schdld next appmnt for 8/9 WED 1-4,
We serviced a
11079622800 KENMORE
Model DRYER
Near Wickliffe, OH 44092
Corina B
Job Details: 08/02/2017
CC that the unit is not drying clothes. Found the outside vent is clogged with lint and other debri. Advised cust to called DRYER VENT WIZARD to clean the vent out. The gas is turning on and off properly. Optest ok. ; Job Cmpltd
We serviced a
WRF560SEYM05 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44120
Dan H
Job Details: 08/02/2017
Customer complaint that unit is not making ice, ice bin full, ice maker mid cycle when tech arrived, ice maker ejected ice and filled, unable to duplicate the problem, unit is operating as designed ; Job Cmpltd
We serviced a
WMH53520CS5 WHIRLPOOL
Model MICROWAVE
Near Gates Mills, OH 44040
Corina B
Job Details: 08/02/2017
Replaced the control board. Sensor was never delivered. Brought back core for return. Have the other control board to return. Optest ok.; Job Cmpltd
We serviced a
GTDP180GD0WW GE
Model DRYER
Near Independence, OH 44131
Dan H
Job Details: 08/02/2017
Customer complaint that start button is not working properly, confirmed unit only runs while start button is held, unit needs new motor, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube, customer does not want repair
We serviced a
KDFE104DWH3 KITCHENAID
Model DISHWASHER
Near Highland Heights, OH 44143
Corina B
Job Details: 08/02/2017
CC that there is no water going into the unit. Rand diag 6-4 float switch open. Found a spoon under the float switch. Water valve 1.415 k ohms float switch .05 ohms. Plugged everything in, started to fill. Advised cust if it doesnt fill with water to call and order the control board. Called GS to order part.; Job Cmpltd
We serviced a
MVWX655DW1 MAYTAG
Model WASHER
Near Mentor, OH 44060
Jeff M
Job Details: 08/02/2017
Customer is having a problem with the washer not washing properly. The unit had no stored error codes. I recalibrated machine explain The proper use and care of the machine unit tested good; Job Cmpltd
We serviced a
WMH53520CS7 WHIRLPOOL
Model MICROWAVE
Near Parma, OH 44130
Dan H
Job Details: 08/02/2017
Installed new switches and cams, op test good ; Job Cmpltd
We serviced a
WRX735SDBM00 WHIRLPOOL
Model REFRIGERATOR
Near Brooklyn, OH 44144
Dan H
Job Details: 08/02/2017
Customer complaint that unit is not making ice, cycled ice maker, ice maker did not start, ice maker is not recieving 120vac, control is not sending 120 vac, unit needs new control; ordrng 1 WPW10614933 (CNTRL)
We serviced a
WDF320PADS2 WHIRLPOOL
Model DISHWASHER
Near Strongsville, OH 44149
Chad P.
Job Details: 08/02/2017
Ran unit on normal wash 3x and service test mode. Reset and calibrated. Unit did not fail to operate correctly. No stored faults. Advised to use as normal. If issue return contact wpl back for service. ; Job Cmpltd
We serviced a
WHIRLPOOL REFRIGERATOR
Model JFC2089HPY
Near Rocky River, OH 44116
Brian B
Job Details: 08/02/2017
CC that machine stopped cooling. Machine is now cooling at this time. Some frost on back wall of freezer. Door may have been left ajar causing evap to freeze up. Ran diag and tested all functions. Operating normally. Found freezer door gasket torn. Will need new gasket. Office to order part.; ordrng 1 W10436252 (gasket-fip), schdld next appmnt for 8/9 WED !,
We serviced a
KRFF707ESS01 KITCHENAID
Model REFRIGERATOR
Near Strongsville, OH 44149
Chad P.
Job Details: 08/02/2017
Found ff evap frosted over and built up into harness and fan. Needs fan and thermistor harness assy replaced. ; ordrng 1 W11033168 (EVAP HARNESS ASSY)
We serviced a
GE REFRIGERATOR
Model DFE29JGDIWW
Near Cleveland, OH 44107
Brian B
Job Details: 08/02/2017
Called cust. Did not go to home. Cust said freezer bin still does not pull out. Will need new slides. Office to order parts. Will r/s cust. Needs early appt if poss.; ordrng 2 WR17X13170 (slide upper basket)s, schdld next appmnt for 8/9 WED 8-11,
We serviced a
WDT720PADM2 WHIRLPOOL
Model DISHWASHER
Near Strongsville, OH 44136
Chad P.
Job Details: 08/02/2017
Arrived to find unit damaged. Inner door panel and outer door panel are damaged. Also frame is damaged. Needs all replaced. Big job 3 job count. No note of damage to unit previously recorded.
We serviced a
WHIRLPOOL REFRIG/SIDE-BY-S
Model WRS325FDAM02
Near Cleveland, OH 44102
Brian B
Job Details: 08/02/2017
Checked temps 14 frz, 45 ff, Machine was cycled off on temp control. Thermostat was set on 3 and frz on 3 . This is the midpoint on controls. Fans are running and cooling system operating with even frost pattern on evap. Doors are sealing good. Turned control up to 4. Machine started running, but only ran for about 5 min and then cycled off on control again. Tapped on control. Started back up.. Will need new temp control. Office to order part; ordrng 1 WPW10583800 (THERMOSTAT), schdld next appmnt for 8/9 WED !
We serviced a
MHW5500FW0 WHIRLPOOL
Model WASHER
Near Westlake, OH 44145
Paul H.
Job Details: 08/02/2017
Not coming up on Service Bench inquiry, only thing customer has for pop is shipping manifest, took picture, ran diagnostics, f9e1 long drain, ran auto test, drain pump ran continuously, water level in unit hardly changed, cc of lid not unlocking at end of cycle, observed, lid unlocked several minutes after the cycle ended, unlocked as drain pump kicked off, filter is ok, issue is faulty drain pump; ordrng 1 WPW10605427 (pump-water)
We serviced a
WRB322DMBW WHIRLPOOL
Model REFRIGERATOR
Near Madison, OH 44057
Jeff M
Job Details: 08/02/2017
Icemaker tested find the bin was full. customer was using more ice than what the icemaker can produce; Job Cmpltd
We serviced a
MMV4205DS1 MAYTAG
Model MICROWAVE
Near Geneva-on-the-Lake, OH 44041
Jeff M
Job Details: 08/02/2017
Installed new part unit op tested good ; Job Cmpltd
We serviced a
MAV551EEWW WASHER
Model WHIRLPOOL
Near Olmsted Township, OH 44138
Paul H.
Job Details: 08/02/2017
Unit continues to run at the end of the cycle, does not have a conventional timer, power to control is good, polarity is correct, needs a new board; ordrng 1 WP21002238 (cntrl-elec)
We serviced a
MAYTAG REFRIGERATOR
Model MFW2055FRZ00
Near Beachwood, OH 44122
Robert A.
Job Details: 08/02/2017
Frz set on 1, temp 7deg, ff 42, ran diagnostics, all good, found frz door not sealing, hitting bottom, adjusted door, now sealing, op test ok; Job Cmpltd,
We serviced a
AGR6303MFW0 AMANA
Model RANGE
Near North Ridgeville, OH 44035
Paul H.
Job Details: 08/02/2017
Unit would ignite bake but not broil, checked resistance at DSI, both valve solenoids read 220ohms, good, was not activating broil valve, spark good, DSI needs replaced; ordrng 1 WPW10511278 (module-spk)
We serviced a
WRF767SDEM01 WHIRLPOOL
Model REFRIGERATOR
Near Grafton, OH 44044
Paul H.
Job Details: 08/02/2017
Upon arrival, rc had heavy condensation, further investigating, found mullion not lining with guide correctly, wear on mullion and pivot block present, needs replaced; ordrng 1 W10806457 (rail-mulln) and 1 WPW10344432 (block-piv)
We serviced a
FFFH20F2QWD FRIGIDARE
Model refrigerator
Near North Ridgeville, OH 44039
Paul H.
Job Details: 08/02/2017
Replaced defrost timer and cold control, unit cycled on and began cooling, op test ok.; Job Cmpltd
We serviced a
GE REFRIGERATOR
Model PSH25MGWCBV
Near Beachwood, OH 44122
Robert A.
Job Details: 08/02/2017
Installed parts, found evap drain clogged, cleared, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW0
Near Chesterland, OH 44026
Robert A.
Job Details: 08/02/2017
Found unit taken apart, inspected unit, hub stripped, shaft corroded and damaged, needs hub and gearcase; ordrng 1 W10528947 (HUB) and 1 W11035751 (GEARCASE), schdld next appmnt for 8/9 WED ! [**],