We serviced a
WHIRLPOOL WASHER
Model WTW8040DW1
Near Cleveland, OH 44102
Brian B
Job Details: 07/26/2017
, Replaced listed part. Ran calibration and ser test cycle.. ran drain and spin. Optest ok. Brought back core.; Job Cmpltd,
We serviced a
WRT541SZDB00 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44115
Dan H
Job Details: 07/26/2017
Installed new freezer section door, op test good ; Job Cmpltd
We serviced a
WRT541SZDB00 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44115
Dan H
Job Details: 07/26/2017
Installed new fresh food section door, op test good ; Job Cmpltd
We serviced a
WRT541SZDB00 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44115
Dan H
Job Details: 07/26/2017
Installed new fresh food section door, op test good ; Job Cmpltd
We serviced a
WRT541SZDB00 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44115
Dan H
Job Details: 07/26/2017
Installed new freezer section door, op test good ; Job Cmpltd
We serviced a
WRT541SZDB00 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44115
Dan H
Job Details: 07/26/2017
Installed new fresh food section door and handles, op test good ; Job Cmpltd
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR1513LWH
Near Cleveland, OH 44102
Brian B
Job Details: 07/26/2017
Door gasket pulled off of main door. Reinstalled gasket. Removed and shimmed ff door. Door was too low and not sealing on top of gasket. Also, water leaking from control box. Sealed with silicone where water drains through. Optest ok.; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT111SFDM02
Near Brooklyn, OH 44144
Brian B
Job Details: 07/26/2017
Found freezer door rubbing on bottom and not closing tight. Removed and shimmed freezer door. Door now closes easily. Optest ok.; Job Cmpltd,
We serviced a
KITCHENAID DISHWASHER
Model KUDE60FVPA3
Near Westlake, OH 44145
Brian B
Job Details: 07/26/2017
Found some buttons not working. Interconnect board is NLA. Part # w10194832. Advised customer that we cannot repair. Paid sc.; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT111SFDM02
Near Brooklyn, OH 44144
Brian B
Job Details: 07/26/2017
Found freezer door rubbing on bottom and not closing tight. Removed and shimmed freezer door. Door now closes easily. Optest ok.; Job Cmpltd,
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS2
Near Westlake, OH 44145
Brian B
Job Details: 07/26/2017
Replaced heater. Ran test cycle. Optest ok; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBW00
Near Parma, OH 44129
Brian B
Job Details: 07/26/2017
Installed freezer gasket. Used steamer to form. Also, water leaking behind machine. Pulled unit out. Found pin hole in plastic water line. Advised customer that plastic line is a flood hazard and they must replace with braided flexline or copper. Optest ok.; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Cleveland, OH 44120
Brian B
Job Details: 07/26/2017
Replaced control. Ran test cycle. Lid would not lock. Could hear it clicking. Replaced lid lick from t/s. Ran manual diag. Lid locks and unlocks. Ran calibration and auto tes and normal cycle. Machine working properly now and advancing through cycles. Brought back core.; used 1 W10838613 (LATCH) from stock, Job Cmpltd,
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS00
Near Cleveland, OH 44113
Brian B
Job Details: 07/26/2017
Replaced evap motor with harness and slide bracket. Ran diag. Fan and heater working. Optest ok.; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT541SZDM00
Near Cleveland, OH 44102
Brian B
Job Details: 07/26/2017
Machine is in unit 2218. Machine mot defrosting.mused steamer to clear large ice buildup. Found defrost heater connector was disconnected. Reseated heater connector. Placed into defrost mode. Optest ok.; Job Cmpltd,
We serviced a
wHIRLPOOL WASHER
Model WFW92HEFC0
Near Lakewood, OH 44107
Brian B
Job Details: 07/26/2017
Part # on new control is the same as all the others. Machine will light up, lock and unlock door and jiggle tub. This is normal. After that, it does nothing. Won't fill, or start pump. Called TL, john, 7719451247. He said to put new control in as software might be different. Replaced control. Still ng. Ohmed out water valve from control. 1.01 kohms on all coils. Checked voltage Per tech sheet. Only had 25v to coil? Per tech sheet, replace control.john agreed that problem is in control. He said to call partner team and give file #. Called part team. They will send to research and call cust. ; Job Cmpltd,
We serviced a
JENN-AIR DISHWASHER
Model JDB8910AWQ
Near Bay Village, OH 44140
Brian B
Job Details: 07/26/2017
CC that machine wont finish cycle. Ran test cycle. Machine fills and motor starts but then stops. Display continues to count down. Removed control panel found burning on panel, will need new main board. Gave estimate cust does not want to repair at this time. Pd sc. DO NOT ORDER PARTS; , Job Cmpltd,
We serviced a
GX2FHDXVB04 WHIRLPOOL
Model REFRIGERATOR
Near Mentor, OH 44060
Corina B
Job Details: 07/26/2017
Removed fz door. Found the teeth of the basket wheel are not lining up with the track. Will need both tracks. Called BB to order parts. ; ordrng 1 WPW10284684 (bracket LF) and 1 WPW10284685 (bracket RT), schdld next appmnt for 8/1 TUE
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SMBM00
Near South Euclid, OH 44121
Brian B
Job Details: 07/26/2017
Found freezer ceiling and bins full of frost and ice. Found top of gasket not sealing.. removed door.. used steamer to clear frost and ice.. used steamer to soften and reform gasket. Loosened screws and raised door 1/4 in as top of gasket was barely touching center rail. Gasket now sealing. Optest ok.; Job Cmpltd,
We serviced a
HOTPOINT REFRIGERATOR
Model CTB1521ARW
Near Lakewood, OH 44107
Brian B
Job Details: 07/25/2017
Replaced temp control. Advised cust on proper settings. Optest ok.; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd
We serviced a
WFG520S0FS0 WHIRLPOOL
Model RANGE
Near MENTOR ON THE, OH 44060
Corina B
Job Details: 07/25/2017
Replaced the harness. Plugged unit in each knob sparked the ignitors. Optest ok. ; Job Cmpltd
We serviced a
WHIRLPOOL REFRIGERATOR
Model GC3JHAXTS01
Near Cleveland, OH 44107
Brian B
Job Details: 07/25/2017
Found water line from tank in FF section has broken again. Advised customer that we would have to replace tank to correct problem. Customer decided he just wants cold water side of valve disconnected instead of repairing for now. Unplugged connector from water valve. I/M will still work. Cust will call office if he wants to go ahead with repair. Sc good for 30 days.. do not order part..; Job Cmpltd,
We serviced a
KDTM354DSS4 KITCHENAID
Model DISHWASHER
Near Kirtland, OH 44094
Jeff M
Job Details: 07/25/2017
Installed new part unit op tested good ; Job Cmpltd
We serviced a
WRT541SZDB00 WHIRLPOOL
Model REFRIGERATORS
Near Cleveland, OH 44115
Dan H
Job Details: 07/25/2017
Installed new fresh food section doors, op test good ; Job Cmpltd
We serviced a
MVWX655DW0 MAYTAG
Model WASHER
Near Grafton, OH 44044
Paul H.
Job Details: 07/25/2017
Replaced hub and washplate, ran auto test, sounds fine, cust started load with us present, went through agitate with no issues, op test ok
We serviced a
WRT541SZDB00 WHIRLPOOL
Model REFRIGERATORS
Near Cleveland, OH 44115
Chris H.
Job Details: 07/25/2017
Installed new freezer doors, op test good; Job Cmpltd
We serviced a
AFI2539ERM00 AMANA
Model REFRIGERATOR
Near North Ridgeville, OH 44039
Paul H.
Job Details: 07/25/2017
hen arrived, unit running, checked temps, RC temp 41, FC temp 11, checked ice bin, completely full indicating no thawing issues for at least 72 hours, ice solid, unable to troubleshoot not cooling issue when unit is functioning within proper parameters, no issues found; Job Cmpltd,
We serviced a
MDB4949SDE2 MAYTAG
Model DISHWASHER
Near Chesterland, OH 44026
Corina B
Job Details: 07/25/2017
, Replaced the dispenser. Ran a calibration. Optest ok. ; Job Cmpltd
We serviced a
KITCHENAID REFRIGERATOR
Model KSRS25IKSS03
Near Avon, OH 44011
Brian B
Job Details: 07/25/2017
I/m not working. Ran optics diag. Optics working. Checked vol to icemaker. 107v.. used jumper from t to h. Would not run. Will need new i/m. I/m not listed in lookup. Used stock i/m from t/s and used fill cup and mounting brackets from original i/m.. cycled and filled optest ok. No charge to cust as tech could not test old optics. ; used 1 4317943 (ICEMAKER) from stock, Job Cmpltd,
We serviced a
GE RANGE
Model JCP67Y4WW
Near Olmsted Falls, OH 44138
Brian B
Job Details: 07/25/2017
Replaced bulb in oven. Checked operation.. optest ok..; used 1 TJS3810 JOB COMPLTD
We serviced a
WHIRLPOOL DISHWASHER
Model KUDC10FXSS5
Near Olmsted Falls, OH 44138
Brian B
Job Details: 07/25/2017
Called customer. Advised her to push cancel drain and drain out. Next run a 1 hr wash cycle to clear out any cleaner left in machine. ; Job Cmpltd,
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD618ESS00
Near Bentleyville, OH 44022
Robert A.
Job Details: 07/25/2017
Ff36, frz-2, found ice door not sealing correctly allowing warm air into frz, needs ice door/motor asm; ordrng 1 WPW10504458 (ICE DOOR) and 1 WPW10546285 (ICE DOOR MOTOR), schdld next appmnt for 8/1 TUE 12-4 [**],
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRS6R4EW2
Near Solon, OH 44139
Robert A.
Job Details: 07/25/2017
Found t stat sticking in open position, not sending power to damper to open, replaced tested damper, making noise, not opening correctly, stripped gear, replaced, tested again, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF990SLAM00
Near Bedford Heights, OH 44146
Robert A.
Job Details: 07/25/2017
Temps good, Found deli ui shorted, light out, found broken wires to light, needs ui asm; ordrng 1 W11045854 (IU/LIGHT ASM), schdld next appmnt for 7/31 MON !,
We serviced a
AMANA WASHER
Model NTW4605EW0
Near Kent, OH 44240
Robert A.
Job Details: 07/25/2017
Ran diognastics, motor fault, checked motor, bad bearing, locking up, needs motor; ordrng 1 W10889172 (MOTOR), schdld next appmnt for 7/31 MON !
We serviced a
BR22VW WHIRLPOOL
Model REFRIGERATOR
Near Chagrin Falls, OH 44022
Corina B
Job Details: 07/25/2017
Replaced the fz gasket. Found the ff gasket is also torn. Will need a new ff gasket. Called BB to order part. ; ordrng 1 WP12550115Q (gasket-ref 11662), schdld next appmnt for 8/1 TUE
We serviced a
WFW92HEFW0 WHIRLPOOL
Model WASHER
Near Kirtland, OH 44094
Jeff M
Job Details: 07/25/2017
The unit has a lot of mold buildup inside of Dispencer along with a lot of debris buildup on the glass door allowing it not to seal and leak. Also the unit has a det code load and go dispencer is not present I found that the sensor is receiving between less the .25 vdc the unit needs a new dispencer ; ordrng 1 W10862190 (DISPENCER),
We serviced a
MFI2269VEM10 MAYTAG
Model REFRIGERATOR
Near North Ridgeville, OH 44039
Paul H.
Job Details: 07/25/2017
Observed unit cycling, heard motor grinding, also valve not actuating, found module on IM defective, replaced IM from t/s, cycled and filled, op test ok.; used 1 W10882923 (ICE MAKER ASSY) from stock, Job Cmpltd,
We serviced a
KDTE104DSS0 KITCHENAID
Model DISHWASHER
Near Strongsville, OH 44149
Chad P.
Job Details: 07/25/2017
Tightened handle. Op test ok. ; Job Cmpltd,
We serviced a
KRFC302ESS00 WHIRLPOOL
Model REFRIGERATOR
Near Chagrin Falls, OH 44022
Corina B
Job Details: 07/25/2017
CC that the water flow is slow, that the mullion strip clicks when opening and shut and that the is ice build up in the fz. Cust has a saddle valve, advised cust to replace saddle valve with an inline valve. Checked the water tank and its not frozen. The ice build up is from the mullion strip not being on. Showed cust how to turn the mullion strip on. Found the mullion strip does not open smoothly. Will need a new mullion strip. Called BB to order part. Per cust req to r/s. ; ordrng 1 WPW10153704 (rail-mulln), schdld next appmnt for 8/2 WED
We serviced a
ED2GVEXVD01 WHIRLPOOL
Model REFRIGERATOR
Near University Heights, OH 44118
Corina B
Job Details: 07/25/2017
Replaced the parts listed. Optest no good. Found there is a saddle valve shut off to the water line. Advised cust to replace the saddle valve with an inline valve. Once cust has new inline valve in place, they are going to call us to schedule an app to replace the water valve. Call BB to order part. Did not schedule. ; ordrng 1 W10408179 (water vavle asm)
We serviced a
FEX831FS0 FRIGIDAIRE
Model WASHER/DRYER
Near Cleveland, OH 44113
Chad P.
Job Details: 07/25/2017
Cc complaint that the issue is the dryer now. Wasnt drying clothing and giving a burning smell. Unit is in a closet with no ventilation on the door. Unit not pulled. Ran unit on timed dry on high heat. No burning smell. Wiring checks good. Motor checks good. Documented dent. No access to venting. Venting is foil and advised matainence about it. No faults found with the dryer. Advised that the door must be left open while drying. Also, if it is then the venting must be inspected and cleaned. ; Job Cmpltd
We serviced a
WBSR3140G5WW GE
Model WASHER
Near Cleveland, OH 44105
Chad P.
Job Details: 07/25/2017
Installed switch. Op test ok. Cust bought new houses. Tech installed as a courtesy. ; Job Cmpltd
We serviced a
WRT311FZDW00 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44104
Chad P.
Job Details: 07/25/2017
Installed service kit. Advised to allow 24 hrs for normal cooling. Op test ok. ; Job Cmpltd
We serviced a
NTW4516FW1 AMANA
Model WASHER
Near Roaming Shores, OH 44085
Jeff M
Job Details: 07/25/2017
The unit had an off balance code and the hot water was not turned on the turn the hot water back on clear the code recalibrated the machine unit test; Job Cmpltd,
We serviced a
MEDC215EW1 MAYTAG
Model DRYER
Near Sheffield Lake, OH 44054
Paul H.
Job Details: 07/25/2017
Tested unit, started 50 min timed dry, ran full cycle, did not lose power. Amp draw 5.5 during no heat cycle, 26.2 with heat cycle. 240v coming to the machine consistantly, no issues found
We serviced a
ATW4675YQ1 ADMIRAL
Model WASHER
Near Lorain, OH 44052
Paul H.
Job Details: 07/25/2017
Unit had suspension disconnected upon arrival, reseated suspension on rear, basket still has alot of play, needs replaced, console is cracked also, screws on back have broken throug plastic, needs replaced also. Ran diagnostic, no errors, ran auto test auto test good, ordering two parts listed; ordrng 1 W10780048 (suspension) and 1 WPW10420405 (console)
We serviced a
MEDB835DW3 MAYTAG
Model DRYER
Near Lorain, OH 44053
Paul H.
Job Details: 07/25/2017
Took resistance readings of inlet and outlet thermistors, 11.6k for outlet, 56.2k for inlet, both within parameters of tech sheet, did continuity test for moisture sensor, no continuity with damp cloth, cleaned strips with scrub pad, tested again, no continuity, needs harness replaced, also ordering sensor strips to be sure; ordrng 1 W10777438 (harns-wire) and 1 W11161899 (SENSOR JUMPER) and 1 W11165163 (ELECTRODE SENSOR),
We serviced a
GEQ9800PW2 WHIRLPOOL
Model DRYER
Near Willoughby, OH 44095
Corina B
Job Details: 07/25/2017
CC that its taking a long time to dry and making a noise. Removed front panel and blower housing. Found rocks and tooth picks in the blower housing. Advised cust to clean dryer out, declined. Checked outside vent, proper airflow. Turned dryer on cycling properly. Cust has foil vent, pic sent. Advised cust to replace foil vent with a semi rigid or rigid vent. Optest ok. ; Job Cmpltd
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Ravenna, OH 44266
Robert A.
Job Details: 07/25/2017
Ran diagnostics, no codes, ran recal cycle, good, ran adj and spin, good, inspected under unit, good, started normal wash, all sounds normal, op test ok; Job Cmpltd,
We serviced a
WDF520PADB7 WHIRLPOOL
Model DISHWASHER
Near Olmsted Falls, OH 44138
Paul H.
Job Details: 07/25/2017
When arrived, unit was disconnected, reconnected everything, tested unit, no leaks found except minute drip under sink, issue must have been installation related; Job Cmpltd
We serviced a
MVWB835DW2 MAYTAG
Model WASHER
Near North Olmsted, OH 44070
Paul H.
Job Details: 07/25/2017
Customer started a cycle when we arrived, observed, customer pointed out sound she is hearing, the sound is being caused by the magnets in the rotor passing the electromagnets on the stator in the "long agitate", the sound observed is completely normal for this unit, op test ok; Job Cmpltd
We serviced a
MVWC565FW0 MAYTAG
Model WASHER
Near Shaker Heights, OH 44120
Chad P.
Job Details: 07/25/2017
Found lid lock failed. Replaced. Op test ok. ; used 1 W10838613 (LATCH) from stock, Job Cmpltd
We serviced a
WHIRLPOOL WASHER
Model WTW4800BQ0
Near East Cleveland, OH 44112
Brian B
Job Details: 07/25/2017
CC that machine does not spin. Ran diag. F7E6, motor fault... f7E5, shifter fault.. shifter not shifting from agitate to spin. Replaced shifter from t/s. Ran calibration and auto test. Motor checks ok. Optest ok; used 1 WPW10006355 (ACTUATOR 5547) from stock, , Job Cmpltd,
We serviced a
WTW7000DW1 WHIRLPOOL
Model WASHER
Near Chardon Township, OH 44024
Corina B
Job Details: 07/25/2017
CC that the unit is getting off balance loads and has a grinding noise. Found the tub is hitting the back and side wall and the rotor was hitting the floor pan. Leveled the tub. Ran diag f0e3 Overload ran test 51 auto test, a rinse and spin and calibration. Advised cust 6-8 bath towels equals 1 load. Optest ok. ; Job Cmpltd
We serviced a
WMH53520CS5 WHIRLPOOL
Model MICROWAVE
Near Gates Mills, OH 44040
Corina B
Job Details: 07/25/2017
The parts the were sent were not the correct parts. Removed unit from wall. Called GS to order the correct parts. Per cust req to r/s.; ordrng 1 W10833858 (SENSOR) and 1 W11100597 (CONTROL), schdld next appmnt for 8/2 WED
We serviced a
WFW94HEXW2 WHIRLPOOL
Model WASHER
Near Willowick, OH 44095
Chris H.
Job Details: 07/25/2017
Installed new lid lock, op test no good, unit is still displaying an mcu ccu code, checked wiring, tech would like to contact wpl tech line, ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, schdld next appmnt for 7/31 MON
We serviced a
MVWB765FW0 MAYTAG
Model WASHER
Near Moreland Hills, OH 44022
Chris H.
Job Details: 07/25/2017
Installed new control, op test no good, communication error between acu and ui, unit needs a new user interface, spoke with gs ordering part ; ordrng 1 W10919546 (UI), schdld next appmnt for 7/31 MON
We serviced a
ED2KHAXVT01 WHIRLPOOL
Model REFRIGERATOR
Near Kent, OH 44240
Dan H
Job Details: 07/25/2017
Customer complaint that unit is leaking again, ran 4 big cups of water through water dispenser, no leaks, watched ice maker fill, no leaks, found tiny crack in evaporator drain pan causing water to slowly leak onto floor, unit needs new evaporator drain pan; ordrng 1 WPW10614158 (evaporator DRAIN PAN), schdld next appmnt for 7/31 MON
We serviced a
KITCHENAID DISHWASHER
Model KDTE254ESS1
Near Lakewood, OH 44107
Brian B
Job Details: 07/24/2017
Repkaced manifold and feed tube. Tested rack and ran test cycle. Optest ok.; Job Cmpltd,
We serviced a
MVWC415EW1 MAYTAG
Model WASHER
Near Ravenna, OH 44266
Dan H
Job Details: 07/24/2017
Customer complaint that unit is not completing cycle, ran diagnostics found f8e1(long/no fill) and f5e1(lid switch fault) error codes, started normal wash cycle, unit filled and advanced to wash cycle, ran drain and spin cycle, lid locks, unit spins, unit is operating as designed, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent ; Job Cmpltd
We serviced a
MAYTAG WASHER
Model MVWB835DW1
Near Avon Lake, OH 44012
Brian B
Job Details: 07/24/2017
Replaced gearcase. Ran calibration and auto test. Ran spin cycle.. Optest ok.; Job Cmpltd,
We serviced a
KITCHENAID DISHWASHER
Model KDTE404DSS0
Near Parkman Township, OH 44062
Robert A.
Job Details: 07/24/2017
Installed control, ran diognastic cycle, good, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS322FDAM04
Near Solon, OH 44139
Robert A.
Job Details: 07/24/2017
emps good, found frz door not sealing in top left corner, where frost is forming, siliconed corner, reset gasket, put light inside of unit, closed door, no ligt comming through, op test okTalked tl gs; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS322FDAM04
Near Solon, OH 44139
Robert A.
Job Details: 07/24/2017
emps good, found frz door not sealing in top left corner, where frost is forming, siliconed corner, reset gasket, put light inside of unit, closed door, no ligt comming through, op test okTalked tl gs; Job Cmpltd,
We serviced a
WMH31017AS1 WHIRLPOOL
Model MICROWAVE
Near North Ridgeville, OH 44039
Paul H.
Job Details: 07/24/2017
Powered up board with breakout box, powered up, put into unit and plugged in, nothing, plugged in with breakout box again, good, called Techline, spoke with Mark, checked all paths L-board and N-board, all good, began disconnecting parts to isolate, thermistor was causing short, ordering thermistor; ordrng 1 W10163422
We serviced a
WEG730H0DW0 WHIRLPOOL
Model RANGE
Near Solon, OH 44139
Chris H.
Job Details: 07/24/2017
Customer complaint that unit is displaying an F8E0 low cooling, fan is receiving 120 volts, unit needs a new cooling fan, qouted customer, customer is contacting wpl to try and have part covered ; ordrng 1 W10860981 (fan-blwr ), schdld next appmnt for 7/31 MON
We serviced a
WRT134TFDW00 WHIRLPOOL
Model REFRIGERATOR
Near WARRENSVL HTS, OH 44122
Chris H.
Job Details: 07/24/2017
Customer complaint that unit is leaking all over the floor, found drain tube out of place missing the drain pan and just pouring on the floor, corrected issue, op test good, customer states she is not paying for svc, confirmed with gv, ran entitlement showing dop; Job Cmpltd
We serviced a
ED2KHAXVT01 WHIRLPOOL
Model REFRIGERATOR
Near Kent, OH 44240
Dan H
Job Details: 07/24/2017
Customer complaint that unit is leaking, ran water through water dispenser line, ran water through ice maker line, checked water reservior, evaporator drain tube is clear and draining, evaporator drain pan is holding water, unable to duplicate the problem, unit is operating as designed ; Job Cmpltd
We serviced a
WDP340PAFB0 WHIRLPOOL
Model DISHWASHER
Near South Euclid, OH 44121
Corina B
Job Details: 07/24/2017
Replaced the pump motor. Ran a cycle and drain. Optest ok. ; Job Cmpltd
We serviced a
FGET3065PFC FRIGIDAIRE
Model WALL OVEN
Near Highland Heights, OH 44143
Corina B
Job Details: 07/24/2017
CC that the temp is not holding in the top oven. Heated oven to 350*. Heated 250* for 30min. Pulled unit out, ohmed out the oven sensor 1100 ohms. Is going to need a new control and oven sensor. Called BB to order parts.; ordrng 1 5304503212 (CONTROL 12298) and 1 5304504897 (OVEN SENSOR 1543), schdld next appmnt for 8/1 TUE
We serviced a
WRF767SDEM01 WHIRLPOOL
Model REFRIGERATOR
Near North Madison, OH 44057
Corina B
Job Details: 07/24/2017
Ff 50 fz 6.3 found the ff evap covered in frost and ice. Called t/l Mark could not give me file#system is down for whirlpool. Check the connectors to the fan and thermistor, good. Checked the ff evap cover cracked, will need to be replaced. Not give the proper airflow. ; ordrng 1 WPW10501260 (cover-evap), schdld next appmnt for 7/31 MON
We serviced a
MVWB835DW1 MAYTAG
Model WASHER
Near Shaker Heights, OH 44122
Chris H.
Job Details: 07/24/2017
Customer complaint that units lid will not lock and displays an F5E2 lid lock error code , confirmed, lid lock is attempting to lock but failing, replaced lid lock from truck surplus, no good, issue persits, found lid not seating propely not allowing lock to engage, ordering lid and bezel, confirmed with gs, pop in sd; ordrng 1 W10854524 (bezel) and 1 W11094984 (LID WHITE), schdld next appmnt for 7/31 MON
We serviced a
WDF520PADM3 WHIRLPOOL
Model DISHWASHER
Near Strongsville, OH 44149
Chris H.
Job Details: 07/24/2017
Installed new dispenser, op test good; Job Cmpltd
We serviced a
DLE7200WE LG
Model DRYER
Near Parma, OH 44129
Chris H.
Job Details: 07/24/2017
Reversed door, door opens in multiple directions and has a ton of plastic rods and springs that were very tedious, op test good
We serviced a
MVWC565FW0 MAYTAG
Model WASHER
Near University Heights, OH 44118
Chris H.
Job Details: 07/24/2017
Customer complaint that unit is walking across the floor and that on bulky setting it was not spinning out clothes, ran diagnostics, no codes stored, unit completed its service cycle, ran drain and spin unit did not move, started unit with 6 bath towels got wet then ran drain and spin, unit did not budge, unit was moving prior from an off balanced load, instructer customer on proper load size, distribution and soap usage, unit is operating as designed ; Job Cmpltd
We serviced a
WRF560SEYB04 WHIRLPOOL
Model REFRIGERATOR
Near Aurora, OH 44202
Dan H
Job Details: 07/24/2017
Customer complaint of loud noise, found frost building up into evaporator fan, found freezer section door no sealing propperly, found ice cream lid stuck in bottom on freezer section door, removed, freezer section door is sealing now, cleared evaporator, op test good ; Job Cmpltd
We serviced a
KSC24C8EYP01 KITCHENAID
Model REFRIGERATOR
Near Russell Center, OH 44072
Dan H
Job Details: 07/24/2017
Customer complaint that unit is not cooling, fresh food section temperature at 60 degrees, freezer section temperature at 69 degrees, no frost pattern on either evaporator, ran test 4, no frost pattern formed on either evaporator, tapped system, added half charge, frost pattern improved, unit needs new fresh food section evaporator and filter drier, recovered refrigerant, installed fresh food section evaporator and filter drier, brought system into a 28" vacuum, watched 15 minutes, no change on gauges, recharged unit with 5.3oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator, customer has plastic water line connected to refrigerator, advised customer that this is a potential flood hazard and they should replace it with a copper water line
We serviced a
MFW9800TQ0 MAYTAG
Model WASHER
Near Kirtland, OH 44094
Dan H
Job Details: 07/24/2017
Installed new boot, op test good
We serviced a
MFX2570AEW3 MAYTAG
Model REFRIGERATOR
Near North Ridgeville, OH 44039
Paul H.
Job Details: 07/24/2017
Cc of leak, not a cooling loss, found defrost drain clogged, cleared obstruction, replaced drain from t/s, op test ok; used 1 W10619951 (TUBE-DRAIN) from stock, Job Cmpltd
We serviced a
MVWB835DW1 MAYTAG
Model WASHER
Near Avon, OH 44011
Paul H.
Job Details: 07/24/2017
Ran diagnostics, no errors stored, ran auto test, unit passed all steps, cc of not draining when running bedding, regardless of cycle, discussed loading and sensitivity of unit detecting off balance. Op test ok.; Job Cmpltd,
We serviced a
WRX988SIBM03 WHIRLPOOL
Model REFRIGERATOR
Near Sheffield, OH 44054
Paul H.
Job Details: 07/24/2017
Replaced IM, cycled, tested good, op test ok; Job Cmpltd
We serviced a
WED7000DW1 WHIRLPOOL
Model DRYER
Near Lorain, OH 44053
Paul H.
Job Details: 07/24/2017
CC of noise, found debris in blower housing, cleared, started a cycle, nice and quiet, op test ok.; Job Cmpltd,
We serviced a
WDT780SAEM2 WHIRLPOOL
Model DISHWASHER
Near Elyria, OH 44035
Paul H.
Job Details: 07/24/2017
CC of not drying, ran diagnostic cycle, element did not heat, checked integrity of circuit, good, issue is control related, control needs replaced; ordrng 1 W11032772 (CNTRL-ELEC
We serviced a
WRT311FZDW00 WHIRLPOOL
Model REFRIGERATOR
Near Valley View, OH 44125
Chad P.
Job Details: 07/24/2017
Found unit frosting around the door area. Seals check good. Found service pounter for this issue. Needs air tower kit. ; ordrng 1 W10916494 (SERVICE KIT),
We serviced a
WTW8500DR WHIRLPOOL
Model WASHER
Near Ashtabula Township, OH 44004
Jeff M
Job Details: 07/24/2017
The unit has a overload and off balance code I cannot calibrate the machine because the unit keep shutting down the unit needs a new main control unfortunately the model number is missing I cannot verify the model or serial customer needs to call Whirlpool neither have a new tag issued or call aaron's and give us an authorization.
We serviced a
WRS322FDAM04 WHIRLPOOL
Model REFRIGERATOR
Near Brecksville, OH 44141
Chad P.
Job Details: 07/24/2017
Cc that water tastes like plastic. Unabke to duplicate st this time. Advised that the plastice taste will go away with time. Op test ok. ; Job Cmpltd
We serviced a
WRF540CWBW01 WHIRLPOOL
Model REFRIGERATOR
Near Broadview Heights, OH 44147
Chad P.
Job Details: 07/24/2017
Found damper still icing and top shelf freezing several things. Appearch the damper is not sealing completely. Needs damper assy replaced. ; ordrng 1 WPW10594329 (DAMPE ASSY
We serviced a
WHIRLPOOL WASHER
Model C62650537
Near Lakewood, OH 44107
Brian B
Job Details: 07/24/2017
Part # on new control is the same as all the others. Machine will light up, lock and unlock door and jiggle tub. This is normal. After that, it does nothing. Won't fill, or start pump. Called TL, john, 7719451247. He said to put new control in as software might be different. Replaced control. Still ng. Ohmed out water valve from control. 1.01 kohms on all coils. Checked voltagePer tech sheet. Only had 25v to coil? Per tech sheet, replace control.john agreed that problem is in control. He said to call Partner team and give file #. Called part team. They will send to research and call cust. ; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM00
Near Westlake, OH 44145
Brian B
Job Details: 07/24/2017
No display. Power to jazz board. Will need new board. Replaced from t/s.. programmed new board. Machine started cooling. Compressor and fans running. Optest ok.; used 1 WPW10503278 (MUST RETURN**CORE*CTRL BOARD) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL DBL WALL OVEN
Model KEBC277KBT03
Near Solon, OH 44139
Robert A.
Job Details: 07/24/2017
Installed inner glass, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW00
Near Solon, OH 44139
Robert A.
Job Details: 07/24/2017
Installed service kit, op test ok; Job Cmpltd,
We serviced a
MEDX600XW0 MAYTAG
Model DRYER
Near Mentor, OH 44060
Jeff M
Job Details: 07/24/2017
The unit is not heat the element is getting 240vac. Th unit needs a new heating ele
We serviced a
GB2FHDXWQ05 WHIRLPOOL
Model refrigerator
Near Eastlake, OH 44095
Jeff M
Job Details: 07/24/2017
The drain hole was clear the sides were iced over I steamed all of the ice out of the tray unit tested good; Job Cmpltd
We serviced a
GE REFRIGERATOR
Model DFE29JGDIWW
Near Cleveland, OH 44107
Brian B
Job Details: 07/24/2017
Found top right freezer bin slides were frozen. Freed up slides. May have been ice crystals in slides. plastic pieces found in bottom was flashing from evap cover. Not needed. Cust had freezer temp set to -6. Set to normal settings. Optest ok.; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model CAE2743BQ0
Near Cleveland, OH 44102
Brian B
Job Details: 07/24/2017
Replaced pump and latch. Ran calibration and auto test. Optest ok. Office to run card.; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , Job Cmpltd,
We serviced a
PGSS5RKZSS GE
Model REFRIGERATOR
Near Willoughby, OH 44094
Jeff M
Job Details: 07/24/2017
The unit was leaking from the fill tube to the icemaker I readjusted the icemaker unit tested good; Job Cmpltd
We serviced a
WMH53520CS2 WHIRLPOOL
Model MICROWAVE
Near Strongsville, OH 44136
Chad P.
Job Details: 07/24/2017
Installed parts listed. Op test ok. ; Job Cmpltd,
We serviced a
WRF993FIFM00 WHIRLPOOL
Model REFRIGERATOR
Near Strongsville, OH 44136
Chad P.
Job Details: 07/24/2017
Installed door and cleared frosting. Op test ok. ; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model MSD2456GEQ
Near Cleveland, OH 44103
Brian B
Job Details: 07/24/2017
Found damper control lever seized up. Customer cannot adjust. Also, ff door is warped and not sealing on bottom. This is causing excess moisture and ice on left wall of ff section. Loosened door liner screws and straightened door. Used steamer to clear ice and free up damper control. Also used steamer to form gasket. Adjusted controls. Optest ok.; Job Cmpltd,