We serviced a
MVWC565FW1 MAYTAG
Model WASHER
Near Elyria, OH 44035
Mac
Job Details:
07/03/2018
Found clog in drain line. Cleared clog. Also found that house drain needs cleared and advised to run pvc for drain line to drain in floor.; Job Cmpltd
We serviced a
GE REFRIGERATOR
Model GSS25KSWASS
Near Willoughby, OH 44094
Arthur V
Job Details:
07/03/2018
Replaced evap fan motor. Op test good ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , Job Cmpltd,
We serviced a
KITCHENAID REFRIGERATOR
Model KSRX25FNWH01
Near Perry, OH 44081
Arthur V
Job Details:
07/03/2018
Found unit ice maker in mid harvest. Needs ice maker. Please do not move up Only day Customer is available ; ordrng 1 2198597 (icemaker assy), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 7/13 FRI 12-5,
We serviced a
AMANA RANGE
Model AGR6603SFW1
Near North Madison, OH 44057
Arthur V
Job Details:
07/03/2018
Replaced burner head on left front burner. Op test no good Advised customer to slowly turn knob to ignite burner. Burner still lighting erratically needs cap kit ; ordrng 1 W10881749 (cap-burner), schdld next appmnt for 7/10 TUE 8-12,
We serviced a
MAYTAG RANGE
Model CRE9600CCM
Near Bedford Heights, OH 44146
Robert A.
Job Details:
07/03/2018
Installed rt rear switch, op testIng, sensor on element , needs element; ordrng 1 W10823704 (ELEMENT. RR), schdld next appmnt for 7/10 TUE
We serviced a
MAYTAG REFRIGERATOR
Model MFI2665XEM8
Near Munson Township, OH 44024
Robert A.
Job Details:
07/03/2018
Plugged in unit, tapped lowside, running 40psi, needs comp kit; ordrng 1 WPW10507886 (COMP KIT), used 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock, Cllctd $96.02 Check # 1747, schdld next appmnt for 7/10 TUE ! [***],
We serviced a
FRIGIDAIRE WASHER
Model FAFW3001LW2
Near Chardon, OH 44024
Robert A.
Job Details:
07/03/2018
Found water in unit, ran drain and spin, unit drained went to no spin and shut off, ran diagnostics, e43, ran test 8, needs cotrolPlease quote and bill out; ordrng 1 137006085 (CONTROL138.89), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, schdld next appmnt for 7/10 TUE ! [**],
We serviced a
KITCHENAID REFRIGERATOR
Model KSRG25FKSS15
Near Concord Township, OH 44077
Robert A.
Job Details:
07/03/2018
Found i/m stuck in 6oclock position, replaced i/m, cycled, op test ok Note allow 24hrs for ice; used 1 4317943 (ICEMAKER) from stock, Job Cmpltd,
We serviced a
KITCHENAID DISHWASHER
Model KDFE304DBL0
Near Solon, OH 44139
Robert A.
Job Details:
07/03/2018
, Ran diognostics, no codes, watched cycle, water temp 70 deg, need to run hot water in sink before starting unit, good water circulation, no codes at end of cycle, no rinse aid in unit, suggest using rinse aid, op test ok; Job Cmpltd,
We serviced a
WZF34X18DW01 WHIRLPOOL
Model FREEZER
Near Elyria, OH 44035
Mac
Job Details:
07/03/2018
Found compressor contaminated,not starting; ordrng 1 W11174634 (COMPRESSOR) and 1 WPW10143759 (dryer)
We serviced a
WRX988SIBM03 WHIRLPOOL
Model REFRIGERATOR
Near Woodmere, OH 44122
Corina H
Job Details:
07/03/2018
CC that it is not dispensing any ice and the top of the doors are rubbing. Found a pinched wire to the auger motor and leveled the doors. Optest ok. ; Job Cmpltd
We serviced a
WRX735SDHZ00 WHIRLPOOL
Model REFRIGERATOR
Near Lorain, OH 44053
Mac
Job Details:
07/03/2018
Replaced user interface. Refrigerator is operating properly.; Job Cmpltd
We serviced a
WRS325SDHZ00 WHIRLPOOL
Model REFRIGERATOR
Near Walton Hills, OH 44146
Corina H
Job Details:
07/03/2018
Replaced the housing and water lines. Found the kick plate, screws to hold the doors and screws for the back cover are missing. Called SM to order parts ; ordrng 1 W10904634 (COVER) and 1 W11162038 (GRILL) and 4 WPW10141645 (screw)s and 4 WPW10308751 (screw)
We serviced a
WGD4815EW WHIRLPOOL
Model DRYER
Near Walton Hills, OH 44146
Corina H
Job Details:
07/03/2018
CC that the unit does not get hot. Checked the fuses, good. Plugged unit in checked the ignitor turns on and the coils are working. Working as designed. Optest ok. ; Job Cmpltd
We serviced a
FGF348KMB FRIGIDIARE
Model RANGE
Near Maple Heights, OH 44137
Corina H
Job Details:
07/03/2018
CC that the oven control caught on fire. Found the control and the wires are burnt. Will need a new control, wires and overlay. Called SM to order parts. ; ordrng 1 316220009 (knob) and 1 316220729 (OVERLAY) and 1 316455410 (clock/timer) and 1 316580602 (harness)
We serviced a
MVWC565FW0 MAYTAG
Model WASHER
Near Bedford, OH 44146
Corina H
Job Details:
07/03/2018
Replaced the control. Brought core back for return. Optest ok. ; Job Cmpltd
We serviced a
LGHT2137NF6 FRIGIDIARE
Model REFRIGERATOR
Near Aurora, OH 44202
Corina H
Job Details:
07/03/2018
Replaced the ice maker. Optest ok
We serviced a
MFC2062FEZ00 MAYTAG
Model REFRIGERATOR
Near Beachwood, OH 44122
Corey L.
Job Details:
07/03/2018
Customer complaint ice not being made, cycled ice maker, ice maker is working properly, found ice build up under the bottom rack of the freezer drawer not allowing door to close completely, found freezer door frame is wavy and not allowing a 100% seal caused the the ice build up, unit needs a new door
We serviced a
PFCS1RKZASS GE
Model REFRIGERATOR
Near Chester Township, OH 44026
Corey L.
Job Details:
07/03/2018
Installed main board first, main board was the culprit, evap has a good frost pattern starting, op test good
We serviced a
MEDX655DW1 MAYTAG
Model DRYER
Near North Randall, OH 44128
Corey L.
Job Details:
07/03/2018
Customer complaint dryer not heating, confirmed no heat on timed dry cycle, found thermostat open, unit needs thermostat, replaced vent with customer supplied semi-solid vent, also found cage at vent exit outside is clogged but is caulked in place and cannot be removed, advised customer to have the cage accessible and that it needs to be clear; ordrng 1 WP8318268 (thrmst-fix)
We serviced a
KSCS25FVSS03 WHIRLPOOL
Model REFRIGERATOR
Near Oberlin, OH 44074
Mac
Job Details:
07/03/2018
Replaced electronic control. Still has same issue. Ordering auger motor; ordrng 1 WP2252130 (motor)
We serviced a
JJW9630AAB JENN-AIR
Model WALL OVEN
Near Amherst, OH 44001
Mac
Job Details:
07/03/2018
Replaced oven temp sensor. All tested ok.
We serviced a
MEDC215EW1 MAYTAG
Model DRYER
Near Parma Heights, OH 44130
Chad P.
Job Details:
07/03/2018
Advised on timer placement. Adjusted striker for door catch. Op test ok. ; Job Cmpltd
We serviced a
JFC2290VEM4 JENN-AIR
Model REFRIGERATOR
Near Middleburg Heights, OH 44130
Chad P.
Job Details:
07/03/2018
Cycled I.m. On and off and it ejected ice and called for water. Advised on replacing the filter. Leveled out door for Cust as feet were not put back down. Advised on applying food grade silicone on freezer door rails. Op test ok. If there are still issues with ice maker after filter replacement please contact us back for service. ; Job Cmpltd
We serviced a
WRF535SWHZ00 WHIRLPOOL
Model REFRIGERATOR
Near North Royalton, OH 44133
Chad P.
Job Details:
07/03/2018
Found mullion sweating. Turned on and checks for power to it. Found not plugged in. Has power. Plugged in. Op test ok. ; Job Cmpltd
We serviced a
WED8500DC0 WHRILPOOL
Model DRYER
Near North Royalton, OH 44133
Chad P.
Job Details:
07/03/2018
Removed sock from lint trap. Op test ok.
We serviced a
GI6FARXXY07 WHIRLPOOL
Model REFRIGERATOR
Near North Royalton, OH 44133
Chad P.
Job Details:
07/03/2018
Installed gaskets and door. Op test ok. ; Job Cmpltd
We serviced a
GZ25FSRXYY1 WHIRLPOOL
Model REFRIGERATOR
Near Fairview Park, OH 44126
Brian B
Job Details:
07/03/2018
Found drain frozen and water leaking from freezer. Removed drain tube from back. Drain tube is cracked. Replaced drain tube from t/s. Used steamer to clear trough inside freezer.; used 1 W10619951 (TUBE-DRAIN)
We serviced a
FGDS3065KFD FRIGIDAIRE
Model RANGE
Near Fairview Park, OH 44126
Brian B
Job Details:
07/03/2018
Replaced high limit tstat. Tested oven at 350. Op test oK
We serviced a
MAYTAG REFRIGERATOR
Model MSD2652KES
Near Concord Township, OH 44077
Robert A.
Job Details:
07/03/2018
Recovered refrigerant, replaced evap pulled 28”vac w/pump, watched, charged 4.8oz r134a, unit cooling, pressures good, op test ok; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,
We serviced a
KBFS20EVMS13 KITCHENAID
Model REFRIGERATOR
Near Rocky River, OH 44116
Brian B
Job Details:
07/03/2018
FF had and air leaked in some point door wasn’t shut all the way so it prevent frost all around door and door switch frozen shut also steam out everything and lubed freezer door rails
We serviced a
WFE515S0ES1 WHIRLPOOL
Model RANGE
Near Cleveland, OH 44121
Corey L.
Job Details:
07/03/2018
Customer complaint cycle won’t start, customer selecting bake and did not select start, explained how this unit works, after selecting the cooking option in this case “bake” then the start cycle button needs to be selected after temp is determined ; Job Cmpltd
Near North Ridgeville, OH 44039
Mac
Job Details:
07/03/2018
MAYTAG WASHER Clutch not engaging to allow into spin while under pressure. Would need clutch assembly
We serviced a
WRX735SDBM00 WHIRLPOOL
Model REFRIGERATOR
Near Kent, OH 44240
Corina H
Job Details:
07/03/2018
Replaced the gasket. Optest ok. ; Job Cmpltd
We serviced a
MVWX655DW0 MAYTAG
Model WASHER
Near Streetsboro, OH 44241
Corina H
Job Details:
07/03/2018
Replaced the parts listed. Optest ng. The basket is not sitting on the gearcase. Will need a new gearcase and hub. Called SM to order parts. ; ordrng 1 W10528947 (drive hub kit) and 1 W11035751 (gearcase)
We serviced a
WRX735SDBM02 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland Heights, OH 44112
Corey L.
Job Details:
07/03/2018
Customer complaint water not going into ice maker, confirmed, jumped ice maker t to h and cycled it 4 times, water valve failed; ordrng 1 WPW10349187 (valve)
We serviced a
NED4655EW1 AMANA
Model DRYER
Near Cleveland Heights, OH 44106
Corey L.
Job Details:
07/03/2018
Customer complaint dryer not heating only spins, started timed dry, confirmed no heat, unit is getting 240v, found fixed thermostat open; ordrng 1 WP3387134 (thrmst-fix)
We serviced a
MTW5620TQ1 MAYTAG
Model WASHER
Near Euclid, OH 44117
Corey L.
Job Details:
07/03/2018
Customer complaint washer leaking, started light wash cycle, found drain line split inside the washer, unit needs drain tube, advised not to use the unit until repair is made; ordrng 1 WPW10096921 (hose)
We serviced a
WRF535SMBM00 WHIRLPOOL
Model REFRIGERATOR
Near Strongsville, OH 44149
Mac
Job Details:
07/03/2018
Found leak in system by filter dryer and compressor. Office to order compressor. Set down water mitigation mat.; ordrng 1 W10507884 (compressor)
We serviced a
WOS92EC0AS03 WHIRLPOOL
Model RANGE
Near Berea, OH 44017
Mac
Job Details:
07/03/2018
Installed new bake element. Issue is still occurring. Called Whirlpool, spoke with TJ. Ran through test modes. Getting 233 vac to broil but not to bake. TJ advises to check wiring again. Found no breaks in lines. All connections are properly seated. TJ advised to replace control again. ; ordrng 1 W10409840 (wire harness) and 1 W10775305 (harns-wire) and 1 W10841692 (cntrl-elec),
We serviced a
WRF535SWHZ00 WHIRLPOOL
Model REFRIGERATOR
Near Broadview Heights, OH 44147
Chad P.
Job Details:
07/03/2018
Found closers not pulling door in. Reset. Op test no good. Needs rails replaced. ; ordrng 2 WPW10120018 (RAILS)
We serviced a
GMC305PDB2 WHIRLPOOL
Model RANGE
Near Brecksville, OH 44141
Chad P.
Job Details:
07/03/2018
Found element shorted and relay on control sticking closed. Needs element and control replaced. Needs control and element replaced. ; ordrng 1 WP4456048 (CONTROL) and 1 WPW10207397 (BAKE ELEMENT )
We serviced a
WRS342FIAM02 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44114
Chad P.
Job Details:
07/03/2018
Found ice maker has cubes in it but not cycling. Jumped ice maker. Has power but not running. Needs I.m. Replaced.; ordrng 1 WPW10445782 (ICE MAKER ASSEMBLY)
We serviced a
RF364PXKQ MAYTAG
Model RANGE
Near Rocky River, OH 44116
Brian B
Job Details:
07/03/2018
Check oven and broil elements, is ok ,self clean don’t work either latch check for voltage, 120v is on motor, ordering latch assembly, also ordering left infinity switch, cuts off, also, oven temp is erratic due to faulty sensor. Will need new sensor. Office to order parts.; ordrng 1 WP3148952 (INFINITY SWITCH ) and 1 WPW10107830 (LATCH ASSEMBLY ) and 1 WPW10181986 (TEMP SENSOR )
We serviced a
MRT311FFFH00 MAYTAG
Model REFRIGERATOR
Near Fairview Park, OH 44126
Brian B
Job Details:
07/03/2018
, Found water dripping from ceiling of ff compartment and also frost on fan cover in freezer. Removed evap cover. Found a ball of ice where cap tube enters evap. Sent pic. Drain is clear, doors are sealing properly and liner was sealed with silicone, and there is a duck bill on end of drain tube. Called whirl TL, 7722368381. He said problem is environmental, with high humidity lately. He said to raise freezer door with shim so entire magnet is touching frame and to order a new fan blade. New blade has a greater pitch to move more air.; ordrng 1 WP2163777 (BLADE)
We serviced a
CYE23TSDCSS GE
Model REFRIGERATOR
Near Garfield Heights, OH 44125
Corey L.
Job Details:
07/03/2018
Customer complaint fridge getting warmer, confirmed ff section temp at 58, frz -1, found ff evap fan failed; ordrng 1 WR60X10357 (FF EVAP FAN)
We serviced a
WDTA50SAHZ0 WHIRLPOOL
Model DISHWASHER
Near Westlake, OH 44145
Chad P.
Job Details:
07/03/2018
Installed sump assy. Ran normal wash. Op test ok. ; Job Cmpltd
We serviced a
WRT311FZDW00 WHIRLPOOL
Model REFRIGERATOR
Near Strongsville, OH 44149
Mac
Job Details:
07/02/2018
Installed fan blade kit W10916494, per service pointer W10916291A. Also, evaporator fan shaft loose, replaced evaporator fan: used 1 WP2315539 (MOTOR-EVAP)
We serviced a
ED2KVEXVQ01 WHIRLPOOL
Model REFRIGERATOR
Near North Ridgeville, OH 44039
Chad P.
Job Details:
07/02/2018
Found the ice maker shut off bar extension from previous bar replacement was in the ice bucket and got chewed up in the ice crushers. Removed all ice and cleaned out the basket. Op test ok. ; Job Cmpltd
We serviced a
MVWC215EW0 MAYTAG
Model WASHER
Near Cleveland, OH 44109
Corey L.
Job Details:
07/02/2018
Customer complaint won’t go passed sensing and lid lock flashes randomly, found lid lock failed, quoted, ok replaced with ts, unit would not let me agitate on manual test mode, found shifter failed, replaced shifter with ts, heard a metal like grinding when agitating and spinning, gearbox needs replaced; used 1 W10404050 (LATCH), and 1 W10913953 (ACTUATOR)
We serviced a
WRT311FZDW01 WHIRLPOOL
Model REFRIGERATOR
Near Brooklyn, OH 44144
Corey L.
Job Details:
07/02/2018
Customer complaint of condensation in both frz and ff section, says geek squad replaced thermistor, temps were 36 in ff and -1 in frz, seal was not completely sealing on bottom left corner of ff section door, also gaps around the frame, silicones gaps around both sections doors, advised using a petroleum jelly around the seals for the next few weeks to help keep seal trained to the cabinet; Job Cmpltd
We serviced a
GSD500G01AW GE
Model DISHWASHER
Near Parma Heights, OH 44130
Corey L.
Job Details:
07/02/2018
Customer complaint dishwasher not dissolving soap still, started a four cup test, found drain pump engaging at every point in the cycle not allowing unit to fill up to wash, timer is no longer available
We serviced a
KDTE234GBL0 KITCHENAID
Model DISHWASHER
Near Brook Park, OH 44142
Corina H
Job Details:
07/02/2018
CC that the door does not latch. Latch is closing. Ran diag no code ran a calibration. No service pointer on this unit. Running as designed. Optest ok. ; Job Cmpltd
We serviced a
WDTA50SAHZ0 WHIRLPOOL
Model DISHWASHER
Near North Olmsted, OH 44070
Corina H
Job Details:
07/02/2018
Replaced the latch. Optest ng. Door will not close. Will close without the gasket. Hinges are in the correct spot. Will need gasket, hinges and inner door. The wheel on the bottom rack is broken. Called SM to order parts ; ordrng 1 W10195416 (wheel) and 1 W10300924V (door seal) and 1 W10861000 (detergent dispenser) and 1 W10909089 (seal) and 1 W11035418 (door-inner) and 1 WP8534853 (door hinge RT) and 1 WP8534854 (door hinge LF)
We serviced a
WED8540FW0 WHIRLPOOL
Model DRYER
Near Lorain, OH 44053
Mac
Job Details:
07/02/2018
Replaced thermostat in dryer, operating properly now.; Job Cmpltd
We serviced a
KRFF707ESS01 KITCHENAID
Model REFRIGERATOR
Near Parma, OH 44134
Mac
Job Details:
07/02/2018
Replaced drain pan in refrigerator. Set down mitigation mat.; Job Cmpltd
We serviced a
WRT311FZDW00 WHIRLPOOL
Model REFRIGERATOR
Near Lorain, OH 44055
Mac
Job Details:
07/02/2018
Installed fan blade kit and air tower in FZ section; Job Cmpltd
We serviced a
WET4024HW0 WHIRLPOOL
Model STACKED WASHER/DRYER
Near Lorain, OH 44053
Mac
Job Details:
07/02/2018
Checked washer/dryer stack unit, found neutral and L1 switched. Corrected wiring and tested unit=working properly.; Job Cmpltd
We serviced a
CFSP5RKBCSS GE
Model REFRIGERATOR
Near Strongsville, OH 44149
Chad P.
Job Details:
07/02/2018
Installed control. Comp started and all light and fans back to working. Advised to allow 24 hrs for normal cooling to resume. ; Job Cmpltd
We serviced a
WDT720PADM2 WHIRLPOOL
Model DISHWASHER
Near Strongsville, OH 44149
Chad P.
Job Details:
07/02/2018
Ran unit with no load no soap and with door skin off. No suds. Added dishwasher tab and ran unit. Unit did suds but did not over suds. After a while of running Unit appeared to be spraying directly at door. Ran service mode and pin pointed when this is happening. This is happening when the DIVERTER changes from upper to the lower. Sprayer is able to make contact with heater clips. Lowered clips. Reset control as the previously failed wash motor caused the control to disable the heater. Ran normal wash again. Water did not jet under door like it was previously. No sudsing. Advised to use as normal. ; Job Cmpltd
We serviced a
WDT970SAHZ0 WHIRLPOOL
Model DISHWASHER
Near Strongsville, OH 44149
Chad P.
Job Details:
07/02/2018
ordrng 1 W11087376 (SUMP ASSY)
We serviced a
110.76002012 KENMORE
Model DRYER
Near Strongsville, OH 44136
Chad P.
Job Details:
07/02/2018
Found threaded head of motor broken off and belt broken. Needs both replaced.
We serviced a
MED9700SQ0 MAYTAG
Model DRYER
Near Avon, OH 44011
Brian B
Job Details:
07/02/2018
Machine not heating. . 240v on heater. Will need new heater. .; ordrng 1 WP3387747 (HEATER)
We serviced a
WDT720PADM2 WHIRLPOOL
Model DISHWASHER
Near Parma, OH 44129
Brian B
Job Details:
07/02/2018
Replaced control and filter. Ran test cycle. Heater now working. Brought back second control for return to vendor.; Job Cmpltd
We serviced a
PTB1954GRW WHIRLPOOL
Model REFRIGERATOR
Near Avon, OH 44011
Brian B
Job Details:
07/02/2018
CC that unit was making gurgle noises. Checked all systems. Defrost system working. All functions normal. Advised customer that machine makes noises when defrosting. Op test ok.; Job Cmpltd
We serviced a
MGR8850DS0 MAYTAG
Model RANGE
Near Avon Lake, OH 44012
Brian B
Job Details:
07/02/2018
Cc when using Oven the nobs gets hot and top,found venting underneath the nobs ,heated oven 350 ,adjusted burners to the low setting they were a little to high ran diagnostics and no fault code.. oven burner is burning properly. Door and hinges check ok. Checked temps at 350. Temp is accurate. Oven operating as designed.
We serviced a
WDT780SAEM1 WHIRLPOOL
Model DISHWASHER
Near Brook Park, OH 44142
Corey L.
Job Details:
07/02/2018
Customer complaint dishwasher not cleaning dishes, dishwasher was in mid cycle when tech arrived, detergent was released and the water was hot, found mid spray arm clogged with debris causing inadequate washing and rinsing, unit needs mid spray arm, customer glued back on track wheel because it’s cracked, replaced rollers on both sides with surplus’s truck stock; ordrng 1 WPW10498900 (spray arm), used 1 W10712395 (ADJUSTERS)
We serviced a
WRS325FDAM04 WHRILPOOL
Model REFRIGERATOR
Near Cleveland, OH 44111
Corey L.
Job Details:
07/02/2018
Customer complaint of rust all over back of ice bin, confirmed bracket for auger motor is badly rusted, as well as the screws in the area, asked customer if unit was unplugged for more than a few hours at all, no, at any point could you remember the door being open a long time, no, this is caused from extended condensation and there is no condensation on the walls or anywhere at this time, seals are good,
We serviced a
MGDC215EW2 MAYTAG
Model DRYER
Near Parma Heights, OH 44130
Corina H
Job Details:
07/02/2018
CC that the drum does not turn. Found the belt is broken. Will need a new belt. Called SM to order part. ; ordrng 1 WPW10198086 (belt)
We serviced a
NED4655EW1 AMANA
Model DRYER
Near North Royalton, OH 44133
Corina H
Job Details:
07/02/2018
CC that the unit does not dry on every cycle. Turned unit to time dry, cycling correct. The vent to the dryer is on top of the roof, can not check the air flow. Optest ok.
We serviced a
TS22BRXAN00 ESTATE
Model REFRIGERATOR
Near Parma, OH 44134
Corina H
Job Details:
07/02/2018
Replaced the water valve.
We serviced a
WRX988SIBM03 WHIRLPOOL
Model REFRIGERATOR
Near Elyria, OH 44074
Mac
Job Details:
07/02/2018
Contacted Whirlpool tech line. They transferred me to a master technician. Explained to him everything we’ve done to date. Made sure all tabs were in tact, 4 screws were in fresh food evaporator cover. All door seals are healthy. Test 4 passed, as well as all thermistor tests.
We serviced a
JJW9630DDS JENN-AIR
Model RANGE
Near Oberlin, OH 44074
Mac
Job Details:
07/02/2018
Installed control board and reset oven. Operating properly.; Job Cmpltd
We serviced a
MDE5500AYW WHIRLPOOL
Model DRYER
Near Strongsville, OH 44136
Chad P.
Job Details:
07/02/2018
Cust had one baffle which tech replaced but the other two were cracked around their mounting screw. Needs other two baffles replaced. ; ordrng 1 WP33001755 (BAFFLE SHORT) and 1 WP33002032 (BAFFLE TALL),
We serviced a
MVWC415EW2 MAYTAG
Model WASHER
Near Elyria, OH 44035
Chad P.
Job Details:
07/02/2018
Ran service mode. No stored faults. Unit completed service test with no fault. Ran diagnostics and normal wash. Advised to use as normal. Op test ok. ; Job Cmpltd
We serviced a
WRF993FIFM00 WHIRLPOOL
Model REFRIGERATOR
Near Avon Lake, OH 44012
Brian B
Job Details:
07/02/2018
Replaced listed parts. Set controls to normal. Op test ok.; Job Cmpltd
We serviced a
EI28BS56IBA ELECTROLUX
Model REFRIGERATOR
Near Bay Village, OH 44140
Brian B
Job Details:
07/02/2018
Found freezer drain clog with ice and the ice maker drain Also ,steam both side also found thermal defrost snap.and shorted.ordering ; ordrng 1 242046001 (thermostat-defrost)
We serviced a
WGD4815EW2 WHIRLPOOL
Model DRYER
Near Elyria, OH 44035
Chad P.
Job Details:
07/02/2018
Found pulley came free. Corrected pulley and belt. Op test ok. ; Job Cmpltd,
We serviced a
WFE540H0AS1 WHIRLPOOL
Model RANGE
Near Perry, OH 44081
Corina H
Job Details:
07/02/2018
CC that the unit is not heating on bake. Found the bake element is cracked. Will need a new bake element. Called SM to order part; ordrng 1 W10779716 (elmnt-bake)
We serviced a
FFTR1821QW3 FRIGIDIARE
Model REFRIGERATOR
Near Cleveland, OH 44111
Corey L.
Job Details:
07/02/2018
Customer complaint fridge not cooling properly, temp was 25 in frz and 46 in ff, found condenser fan motor failed, found part available at v&v Garfield got part 242018301 and replaced, op test good; Job Cmpltd
We serviced a
MVWX655DW1 MAYTAG
Model WASHER
Near Warrensville Heights, OH 44128
Brian M
Job Details:
07/02/2018
Installed control and lock OP TEST OK
We serviced a
MVWC416FW0 MAYTAG
Model WASHER
Near Cleveland, OH 44128
Brian M
Job Details:
07/02/2018
Installed control Ran auto test and calibration OP TEST OK ; Job Cmpltd
We serviced a
WTW6500WW1 WHIRLPOOL
Model WASHER
Near Columbia Township, OH 44028
Mac
Job Details:
07/02/2018
Replaced bearing kit FROM TRUCK STOCK in washer. Ran through test cycle, washer is working properly; used 1 W10435302 (BEARING)
We serviced a
MVWB725BW0 MAYTAG
Model WASHER
Near Carlisle Township, OH 44044
Mac
Job Details:
06/29/2018
Installed rps sensor in washer. Washer is operating properly.; Job Cmpltd
We serviced a
EW30EW65GS2 ELECTROLUX
Model WALL OVEN
Near Cleveland, OH 44103
Chad P.
Job Details:
06/29/2018
Found uppers ovens hidden bake element is open. Needs element replaced.element is accessible from the front. Unit only needs pulled out a couple inches. ; ordrng 1 318601604 (element)
We serviced a
WRF560SMHZ00 Whirlpool
Model Refrigerator
Near Beachwood, OH 44122
Brian M
Job Details:
06/29/2018
Installed ice makerOP TEST OK
We serviced a
MVWX655DW1 Maytag
Model Washer
Near Westlake, OH 44145
Corey L.
Job Details:
06/29/2018
Customer complaint only wrinkle control cycle working, an emergency at the house has stopped water to the home and tech is unable to test progress advancement on other cycles at this time, ran diagnostics, no codes found, ran calibration cycle for good measure; Job Cmpltd,
We serviced a
KBFN402ESS01 Kitchenaid
Model Refrigerator
Near Beachwood, OH 44122
Corina H
Job Details:
06/29/2018
CC that the RT side door opens when shutting the lt hand door. Found the spring is worn. Will need new hinges and springs. Called SM to order parts; ordrng 1 W10847927 (extension RT) and 1 W11172167 ( ARM, EXTENSION LT) and 2 W11173560 (BRACKET)s and 2 W11189635 (SCREW)s and 2 W11227370 (SCREW)s and 2 WP2004517 (spring)s and 2 WP2266880 (bushing)s and 2 WP2320509 (cam-door)s and 2 WP8281164 (screw)s and 2 WP8533980 (screw)s
We serviced a
WDT750SAHV0 Whirlpool
Model Dishwasher
Near Painesville Township, OH 44077
Arthur V
Job Details:
06/29/2018
Replaced motor sump assy. Op test good
We serviced a
WRF555SDHV01 Whirlpool
Model Refrigerator
Near Painesville Township, OH 44077
Arthur V
Job Details:
06/29/2018
Found evap fan motor blade vibrating. Adjusted on fan. MOtor shaft. Op test good ;
We serviced a
WRF555SDFZ05 Whirlpool
Model Refrigerator
Near Chardon, OH 44024
Robert A.
Job Details:
06/29/2018
Found dent in left ff door; ordrng 1 W10915642 (LFT FF DOOR
We serviced a
WDF520PADB7 WHIRLPOOL
Model DISHWASHER
Near Berea, OH 44017
Chad P.
Job Details:
06/29/2018
Installed sump assy. Op test ok. ; Job Cmpltd
We serviced a
MVWX655DW0 MAYTAG
Model WASHER
Near Grafton, OH 44044
Mac
Job Details:
06/29/2018
Installed drive hub kit. Tested washer, working properly. Set down water mitigation mat.; Job Cmpltd
We serviced a
GS475LEMS WHIRLPOOL
Model RANGE
Near Wickliffe, OH 44092
Jeff M
Job Details:
06/29/2018
The units gas valve is free spinning and won’t turn off est only ; ordrng 1 WP9757218 (VALVE GAS)
We serviced a
WTW8000BW0 Whirlpool
Model Washer
Near Avon, OH 44011
Corey L.
Job Details:
06/29/2018
Customer complaint high spin sounds like a jet taking off, found bearings worn out, op test good; used 1 W10435302 (BEARING 105.51), and 1 W10435302 (BEARING)
We serviced a
WRB119WFBW00 Whirlpool
Model Refrigerator
Near Cleveland Heights, OH 44118
Corina H
Job Details:
06/29/2018
C that there was a sound like a gun going off. Ran diag turned the compressor, fans, damper motor on. All noises are normal. Running as designed
We serviced a
LSB6400LW1 WHIRLPOOL
Model WASHER
Near Valley View, OH 44125
Dan
Job Details:
06/29/2018
Customer complaint that unit is not spinning, confirmed unit needs new transmission, brake assembly, and clutch; ordrng 1 285785 (clutch) and 1 3360629 (gear case) and 1 W10820043 (brake & drive tube)
We serviced a
KSRB25FKSS14 Whirlpool
Model Refrigerator
Near Cleveland Heights, OH 44118
Brian M
Job Details:
06/29/2018
nstalled ice maker OP TEST OK ; Job Cmpltd
Near Auburn Township, OH 44023
Robert A.
Job Details:
06/29/2018
Maytag Washer Ran diognostics, 7-5 shifter failure, 7-8 motor overheating, ran test 51, spin failed, checked stator and rotor tight, needs gearcase and clutch; ordrng 1 W10754448 (CLUTCH) and 1 W10811956 (GEARCASE)
We serviced a
110.97282100 KENMORE
Model DRYER
Near Parma, OH 44134
Dan
Job Details:
06/29/2018
Customer complaint that unit is not heating, confirmed, found thermal fuse open, jumped out, unit heated, installed new thermal fuse, op test good, customer has plastic style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; used 1 WP3392519 (THERMAL FUSE)