We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS322FDAM04
Near Solon, OH 44139
Tim G.
Job Details: 07/14/2017
Complaint that there is ice building up inthe freezer compartment at the top of the door. Checked and found the seal good and no gaps. Tech used silicone to seal between the case and the liner to prevent from happening. Advised the customer that this time of year it is not abnormal to see some ice droplets. Customer to watch. ; Job
We serviced a
WHIRLPOOL REFRIGERATOR
Model JFC2089HES
Near Solon, OH 44139
Tim G.
Job Details: 07/14/2017
Complaint of no cool. Checked unit and found both compartments warm. Pulled unit from wall and found the back panel not even installed and all screws laying on the floor behind the unit. Accessed lowside and found in a 20"vac. Pulled cap from dryer and found valve leaking. Recovered freon and replaced drier. Pulled 28"vac and watched, no leaks. Recharged unit with 5.0oz of 134a, op test good. Advised the customer to allow 12-24hrs for complete cooling to take place. ; used 1 WPW10143759 (DRIER) from stock, Job Cmpltd,
We serviced a
MAYTAG RANGE
Model MER8700DS1
Near Huntsburg, OH 44046
Robert A.
Job Details: 07/14/2017
, F9e0 on display, miswired, found term block burnt, pigtail damaged, needs pigtail and term block; ordrng 1 PT500 (RANGE CORD24.71) and 1 WPW10245259 (TERM BLOCK 20.17), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 7/19 WED !,
We serviced a
MAYTAG WASHER
Model MVWC415EW2
Near Aurora, OH 44202
Tim G.
Job Details: 07/14/2017
Complaint that the unit will not rinse and spin. Checked unit for errors and found a F8E1 long/no fill causing the issue. Checked inlet valve and found little to no cold water into unit due to blocked screen. Ordering valve. ; ordrng 1 W11038711 (INLET VALVE), schdld next appmnt for 7/19 WED !,
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADW7
Near Streetsboro, OH 44241
Tim G.
Job Details: 07/14/2017
Complaint that the bottom lft of the door gasket pulled away from the tub. Customer reinstalled and whirpool insisted that someone look at unit. Checked unit and tested for leaks and checked gasket install. No leaks found and gasket ok. Tech advised the customer that by applying a thin coat of vaseline or dish soap around the gasket it will prevent it to become sticky/tacky. Tech also advised to make sure the gasket is kept clean as well as around the door. Unit at good op. ; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near Charlestown Township, OH 44266
Tim G.
Job Details: 07/14/2017
Complaint that the unit is leaking from the pantry section. Checked and found thick ice build up on the floor of the section by the evap. Found the unit not draining when in defrost causing the issue. Cleared the ice and checked drain and realigned. Water flow now good. ; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WTW4815EW0
Near Chardon, OH 44024
Robert A.
Job Details: 07/14/2017
Complaint, will not adj ran diognastics, sensor fault, checked connections, good, found shaft in motor has dropped down and locked, needs motor and actuator; ordrng 1 W10913953 (ACTUATOR) and 1 WPW10416667 (MOTOR), schdld next appmnt for 7/19 WED !,
We serviced a
GWOM12345 GE
Model RANGE
Near Gates Mills, OH 44040
Chris H.
Job Details: 07/13/2017
Customer complaint that units ovens take a long time, started ovens on 350, let preheat, actual temp in upper oven 359 lower oven temp at 355, unit took about 15 minutes to preheat, unable to duplicate any issues unit operates a s designed.. ms tag has been removed, unable to confirmed ms
We serviced a
WHIRLPOOL MFT2776FEZ00
Model REFRIGERATOR
Near Atwater, OH 44201
Tim G.
Job Details: 07/13/2017
Near Atwater, OH 44201
Tim G.
Job Details: 07/13/2017
WHIRLPOOL REFRIGERATOR
We serviced a
WTW5900TW0 WHILRPOOL
Model WASHER
Near North Ridgeville, OH 44039
Dan H
Job Details: 07/13/2017
Installed new clutch, op test good ; Job Cmpltd
We serviced a
WHIRLPOOL WASHER
Model WTW4815EW0
Near Chardon, OH 44024
Robert A.
Job Details: 07/13/2017
Complaint, will not adj ran diagnostics, sensor fault, checked connections, good, found shaft in motor has dropped down and locked, needs motor and actuator; ordrng 1 W10913953 (ACTUATOR) and 1 WPW10416667 (MOTOR), schdld next appmnt for 7/19 WED !,
We serviced a
WTW6700TW1 WHIRLPOOL
Model WASHER
Near North Royalton, OH 44133
Chad P.
Job Details: 07/13/2017
Cc that the unit seems to be going out of balance often. Found suspension weak. Also, pump very loud. Needs both replaced. Cust requests morning for install please. ; ordrng 1 W10536347 (drain pump asm) and 1 W10820048 (SUSPENSION KIT
We serviced a
WTW7300DW0 WHIRLPOOL
Model WASHER
Near Roaming Shores, OH 44084
Jeff M
Job Details: 07/13/2017
Installed new part unit op tested good ; Job Cmpltd
We serviced a
MVWB835DW2 MAYTAG
Model WASHER
Near Lorain, OH 44052
Paul H.
Job Details: 07/13/2017
Ran diagnostics, f7e9 locked rotor, f7e8 motor stater over temp, f7e6 motor circuit loss of phase. Ran test, wouldnt complete test, manually spun tub and wash plate, heavy friction, ran test 51 again, would not advance, inspected bottom of machine, found heavy corrosion on transmission and connections, and damage to rotor and stater. Issues caused by bad seal, unit leaking from underneath, ordering gearcase, stator, and clutch; ordrng 1 W10754448 (clutch) and 1 W10811956 (gearcase) and 1 W10915700 (STATOR)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM01
Near Chardon, OH 44024
Robert A.
Job Details: 07/13/2017
Ff50 frz 4, ran diognastics, ff thermistor shorted, ff fan not running, needs fan and harness; ordrng 1 W10537498 (HARNESS) and 1 W10633627 (FAN), schdld next appmnt for 7/19 WED ! [**],
We serviced a
MICROWAVE WHIRLPOOL
Model WMH53520CS5
Near Westlake, OH 44145
Brian B
Job Details: 07/13/2017
Found that a baked potato had caught on fire. Fire damage inside unit. Sent pics. Cust stated that the potatoes have not been cooking properly, sometimes hard and undercooked and sometimes overcooked. Also, she said condensation was building up inside door glass. Found open cavity tstat...Per BB, ok to order moisture sensor, control,TT, TT motor, coupling, cavity tstat, and TT ring.; ordrng 1 W10337248 (driver,turntable) and 1 W10476901 (thrmst-fix) and 1 W10531726 (tray-cook) and 1 W10642989 (TT MOTOR) and 1 W10833858 (SENSOR) and 1 W11100597 (CONTROL) and 1 WPW10679311 (TT RING), schdld next appmnt for 7/19 WED 12
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM01
Near Chardon, OH 44024
Robert A.
Job Details: 07/13/2017
Ff50 frz 4, ran diagnostics, ff thermist shorted, ff fan not running, needs fan and harness; ordrng 1 W10537498 (HARNESS) and 1 W10633627 (FAN), schdld next appmnt for 7/19
We serviced a
KITCHENAID RANGE
Model KFGD500ESS04
Near Chagrin Falls, OH 44023
Gail V.
Job Details: 07/13/2017
Found buzzing noise comming from control, reset connections, ng, cycled power, buzzing stopped, needs clock; ordrng 1 W10877013 (CLOCK), schdld next appmnt for 7/19 WED !,
We serviced a
WHIRLPOOL DBL WALL OVEN
Model KEBC277KBT03
Near Solon, OH 44139
Robert A.
Job Details: 07/13/2017
Complaint lower oven will not turn off, clock doen,t not stay on, no codes found, turned on clock disp, tested ui, good, set both ovens bake 350, after heat up, canceled both, good, unable to duplicate, inner glass in top oven door broken; ordrng 1 WP4449253 (GLASS INNER), schdld next appmnt for 7/19 WED !,
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29BBMS00
Near Brecksville, OH 44141
Tim G.
Job Details: 07/13/2017
Complaint that the unit is leaking internally in the ff section. Checked and found water drips in the area of the filter. Removed top cover and found the leak at the oultet of the filter at the elbow of the chiller due to crack. Quoted for repair ; ordrng 1 W10821719 (reservoir 61.08), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 7/19 WED !,
We serviced a
WRS322FNAM01 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44120
Chris H.
Job Details: 07/13/2017
Customer complaint that units ff section is not cooling properly will only maintain 38 on coldest setting ,ff section at 42 set one knotch above coldest setting, frz section at 0 degrees, talked with bb, condenser coils are clean, condesner fan motor is running, evap has good frost pattern, door gaskets are sealing, tooks pics of inside for bb, ordering thermostat; ordrng 1 WPW10583801 (thermostat), schdld next appmnt for 7/19 WED
We serviced a
WMH53520CS5 WHIRLPOOL
Model MICROWAVE
Near North Ridgeville, OH 44039
Dan H
Job Details: 07/13/2017
Installed new control, op test good ; Job Cmpltd
We serviced a
MVWB835DW1 MAYTAG
Model WASHER
Near Roaming Shores, OH 44085
Jeff M
Job Details: 07/13/2017
The unit had an overload code I reset and recalibrated the control customer has low cold water pressure. ; Job Cmpltd
We serviced a
WRF560SEYM WHIRLPOOL
Model REFRIGERATOR
Near Kingsville, OH 44048
Jeff M
Job Details: 07/13/2017
Installed new part unit op tested good ; used 1 WPW10383615XXX (XXXTHERMISTORXXX) from stock, Job Cmpltd,
We serviced a
KDFE104DWH3 KITCHENAID
Model DISHWASHER
Near Lorain, OH 44055
Paul H.
Job Details: 07/13/2017
Control lock was enabled, instructed customer on how to toggle lock on and off, no issues found; Job Cmpltd
We serviced a
PP9830DJ1BB GE
Model COOKTOP
Near Avon, OH 44011
Paul H.
Job Details: 07/13/2017
Replaced 9in radial burner, tested burner, heated properly, op test ok; Job Cmpltd,
We serviced a
MVWB855DC1 MAYTAG
Model WASHER
Near Grafton Township, OH 44044
Paul H.
Job Details: 07/13/2017
Replaced latch assembly, ran test 51, proceeded through fine, all functions passed, op test ok.; Job Cmpltd
We serviced a
JENN-AIR REFRIGERATOR
Model JCD2389GES
Near Broadview Heights, OH 44147
Tim G.
Job Details: 07/13/2017
Installed water valve, op test good. Cycled ice maker and no leaks. ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , Job Cmplt
We serviced a
WTW7300DW0 WHIRLPOOL
Model WASHER
Near Richmond Township, OH 44003
Jeff M
Job Details: 07/13/2017
The unit is not responding has an F6 E3 code main controller cannot hear user interface unit needs a new control and ui; ordrng 1 W10812422 (CONTROL) and 1 W10861507 (UI),
We serviced a
GFE28HMHEES GE
Model REFRIGERATOR
Near Conneaut, OH 44030
Jeff M
Job Details: 07/13/2017
Installed new ice maker. Unfortunately I ordered the incorrect sliders I meant to order the lowers not the uppers I do have the upper sliders for return; ordrng 1 WR72X10427 (slide lower fz rh) and 1 WR72X10428 (slide lower fz lh)
We serviced a
WRF540CWBM01 WHIRLPOOL
Model REFRIGERATOR
Near North Kingsville, OH 44004
Jeff M
Job Details: 07/13/2017
I found at the bottom of the freezer doors not ceiling correctly see the picture of the warping in the door. Customer needs a new door he will also try to contact Lowe's to try and have it replaced; ordrng 1 12977864SQ (dor-fip ss),
We serviced a
WRF560SMYB02 WHIRLPOOL
Model REFRIGERATOR
Near Elyria, OH 44035
Paul H.
Job Details: 07/13/2017
Unit not defrosting, placed in a forced defrost, heater engaged, replaced control recently, based on previous call with same issue in which Techline recommended replacing board and FC thermistor at same time, ordering both; ordrng 1 W11082837 (UI) and 1 WPW10383615 (thermistor)
We serviced a
JSP47B6F1BB GE
Model RANGE
Near Bay Village, OH 44140
Paul H.
Job Details: 07/13/2017
Found F0 error, shorted off key, keys 0 and 5 nonresponsive, needs keypanel replaced,
We serviced a
WET4027EW1 WHIRLPOOL
Model WASHER
Near Cleveland, OH 44113
Dan H
Job Details: 07/13/2017
Customer complaint that unit is shaking, started drain and spin cycle, unit is not shaking abnormally, ran normal wash cycle, unit filled and began agitation, no unusual shaking observed, unit is operating as designed, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; Job Cmpltd
We serviced a
NTW4600YQ1 WHIRLPOOL
Model WASHER
Near Cleveland, OH 44105
Chris H.
Job Details: 07/13/2017
Drain pump resistence showing 2.5 ohms new pump showing 16 per tech sheet resistence should be between 14 and 25, installed new pump and main control, calibrated unit, op test good, took core for return; Job Cmpltd
Near Cleveland, OH 44120
Dan H
Job Details: 07/13/2017
FFU17FC4AW0 FRIGIDAIRE FR, Customer complaint that unit is not freezing, temperature at 40 degrees, evaporator fan is running, found compressor start device burning(see pic), Found evaporator frozen solid, defrost heater is good, bimetal is good, defrost heater is recieving
We serviced a
MAYTAG WASHER
Model MVWB835DW0
Near Oakwood Village, OH 44146
Brian B
Job Details: 07/13/2017
Found locked rotor, over temp, ohmed stator from control, good, basket free, removed rotor, inspected, good, ran spin, ng, needs controlCust to let us know Unit is plugged in to a non­grounded receptacle, recommended cust have a properly grounded receptacle installed by a qualified professional.; ordrng 1 W10812420 (CONTROL246.04), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, job compltd
We serviced a
MAYTAG WASHER
Model MVWC215EW1
Near North Olmsted, OH 44070
Brian B
Job Details: 07/13/2017
CC that machine will not go through cycle. Ran diag. No fill, long fill code. Ran manual diag. No cold water. Found cold water turned off. Turned cold water on, leveled machine. Ran calibration and auto test. Optest ok.; Cllctd $97.15 CC Ref # 767536155, Job Cmpltd, O-emld
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB
Near Cleveland, OH 44135
Brian B
Job Details: 07/13/2017
Checked temps 10 freezer 42 ff. Found main control set on lowest setting. Set to normal. Advised customer on settings. Also, adjusted rollers so doors close properly. All functions are working . Optest ok.; Job compltd
We serviced a
WHIRLPOOL DRYER
Model WGD8000DW0
Near Fairview Park, OH 44126
Brian B
Job Details: 07/13/2017
Dryer making loud whirring noise.. removed top and front and blower housing. Found sock in blower. Cleaned out. Ran test cycle. Optest ok. Cust has foil vent attached. Advised that this is not recommended and should be changed to rigid or semi rigid venting. ; , Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WFW70HEBW1
Near Mentor, OH 44060
Brian B
Job Details: 07/13/2017
CC cycle not advancing. Reset power to reboot main board. Ran diag. Door lock error. Cleared code and ran co test cycle. Door lock working properly. Completed test cycle. Started a normal cycle. Timing is normal. Optest ok.; Job Cmpltd,
We serviced a
KITCHENAID DISHWASHER
Model KUDP01FLSS2
Near Cleveland, OH 44113
Brian B
Job Details: 07/13/2017
, CC of water leaking from R SIDE and door just falls when opened.Upon investigation door cables are broken. Replaced link kit from truck stock. ; used 1 8194001 (LINK) from stock, , Job Cmpltd,
We serviced a
WHIRLPOOL DRYER
Model WED75HEFW0
Near Rocky River, OH 44116
Brian B
Job Details: 07/13/2017
CC that dryer takes 3 times through and still not dry. Checked airflow. Found plastic garbage bag stuffed in vent hood from previous owner. Removed and ran test cycle. Heat and airflow mow good. Adjusted feet on washer to level units. Optest ok..; Job Cmpltd
We serviced a
JJW9630DDS JENN-AIR
Model RANGE
Near Independence, OH 44131
Chris H.
Job Details: 07/13/2017
Installed new upper cooling fan, op test good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW00
Near Solon, OH 44139
Robert A.
Job Details: 07/13/2017
Found frost around frz door, door sealing and aligned, per svcpntr W10916291Needs service kitNote unit in garage, may not work properly over 80deg, or under 50deg; ordrng 1 W10916494 (SERVICE KIT), schdld next appmnt for 7/31 MON !
We serviced a
MVWB765FW0 MAYTAG
Model WASHER
Near Parma, OH 44134
Chris H.
Job Details: 07/13/2017
Installed new gearcase, rotor, stator and clutch, calibrated unit, op test good ; Job Cmpltd
We serviced a
WRT1L1TZYW01 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland Heights, OH 44118
Dan H
Job Details: 07/13/2017
Customer complaint that unit is not cooling, fresh food section temperature at 77 degrees, freezer section temperature at 77 degrees, evaporator fan is running, no frost pattern on evaporator, compressor and condenser fan are running, compressor amp draw at 0.3amps, tapped the system, found in a 20" vacuum, added half charge, frost pattern improved, system has a leak, unit needs new compressor and evaporator, customer does not want repair at this time
We serviced a
GE WASHER
Model GTWN4250DOWS
Near Parma, OH 44129
Tim G.
Job Details: 07/13/2017
, Complaint that the unit started to spin off balance again and the counter weight had fallen off again. Found weight not secured due to stripped out base holes for the weight bolts. Installed weight and added two locking nuts to bolts to prevent it from happening again. Tested with towels op test good. ; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW02
Near Maple Heights, OH 44137
Tim G.
Job Details: 07/13/2017
No refrigerant to recover as tech recovered last visit. Installed new compressor and drier. Pulled a 28"vac and watched. Unit held vac and was recharged with 3.7 oz of 134a. Found good pressure and frost pattern. Advised the customer to give the unit 12-24hrs for complete cooling. ; Job Cmpltd,
We serviced a
WHIRLPOOL DISHWASHER
Model WDF510PAYSA
Near Cleveland, OH 44113
Brian B
Job Details: 07/13/2017
CC unit lights up but nothing happens. Ran diagnostics and tried to run test cycle, nothing worked. All pads are working. No outputs from control are working. Checked voltage to control.. 120v. Checked door switch input. Door switch good. Control will need replaced. Will give est. cust will call office if they want to repair. Do not order part. Paid sc.;, Job Cmpltd,
We serviced a
GE REFRIGERATOR
Model PFSS5RKZASS
Near Avon Lake, OH 44012
Brian B
Job Details: 07/13/2017
Replaced Evap fan and main board. Op test good. ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , Job Cmpltd,
We serviced a
KENMORE WASHER
Model 26932690
Near Westlake, OH 44145
Brian B
Job Details: 07/13/2017
Found water leaking into machine when off. Will need new primary and secondary valves and also new ratchet dogs. Valves are NLA. Cust paid sc. did not repair. ; ordrng 1 64163 (valve) and 1 64164 (valve 9322), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIDM01
Near North Olmsted, OH 44070
Brian B
Job Details: 07/13/2017
CC not making ice. Previously was going to order door office said to instead soldered wires that were broken. Removed door and Soldered wires, replaced shell covering taped over shell. Ran diag, step 44.. Op test complete test cycle good on ice maker.; Job Cmpltd,
We serviced a
GE REFRIGERATOR
Model PSS26MSTASS
Near Cleveland, OH 44102
Brian B
Job Details: 07/13/2017
CC temp not holding. Came in checked temps, good at 5 freezer 38 fresh food. Unit has brand new board previously installed. Customer had parts for compressor (relay and overload) installed by us. Advised customer plastic line for water/ice was flood hazard. Optest ok.; Job Cmpltd,
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGHC2342LP1
Near Lakewood, OH 44107
Brian B
Job Details: 07/13/2017
CC machine stopped cooling. Checked temps 5&38 normal. All systems functioning normal at this time advised customer if machine fails again to call. Office has cc info. Office to charge sc;
We serviced a
MAYTAG WASHER
Model MHW3505FW0
Near Brooklyn, OH 44144
Gail V.
Job Details: 07/13/2017
Panel not responding. Per tech sheet. Checked input vol to filter and control. Vol correct. Green led on solid, 5v dc supply good. Removed j19 connector from control and checked vol. 5v dc between pins 1-3. Will need new UI. Office to order part.; ordrng 1 W10911040 (PANEL), schdld next appmnt for 7/14 FRI !,
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near North Olmsted, OH 44070
Brian B
Job Details: 07/13/2017
, Found machine full of water and not draining. Removed hose from bottom of tub and found clog in tub outlet of carpet/rug fibers. Cleared from under, drained tub, removed tub to remove clog from drain pump. Reassembled, ran test cycle, ran calibration and auto test. Drain pump intermittent. Office to ORDER DRAIN PUMP. Cust needs last appt if poss. Return tech to call 862-309-0230 when on way.; ordrng 1 W10876600 (DRAIN PUMP), schdld next appmnt for 7/14 FRI 2-5,
We serviced a
WHIRLPOOL RANGE
Model GR563LXSB
Near Avon Lake, OH 44012
Brian B
Job Details: 07/13/2017
Found oven not heating to temperature. Ohmd out hidden bake element from control. Element open will need new hidden bake element. Customer pd deposit office to order part; ordrng 1 WP9755770 (HIDDEN BAKE ELEMENT), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 7/14 FRI
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE704DPA0
Near Avon, OH 44011
Brian B
Job Details: 07/13/2017
Replaced listed parts. Ran test cycle. Op test ok; Job Cmpltd,
We serviced a
NFW7200TW AMANA
Model WASHER
Near Cleveland, OH 44120
Jeff M
Job Details: 07/13/2017
Installed new part unit op tested good
We serviced a
AMANA WASHER
Model NTW4705EW0
Near Lorain, OH 44052
Brian B
Job Details: 07/13/2017
CC that machine is making a grinding noise. Ran calibration, auto and manual test and quick cycle with clothes. All functions sound normal. Checked lower components. All good. Optest ok; Job Cmpltd,
We serviced a
GTWN4250DOWS GE
Model WASHER
Near Parma, OH 44129
Jeff M
Job Details: 07/13/2017
I found the counter balance brick was sitting off to the side in the washer i re insatlled the brick unit op tested good
We serviced a
GE REFRIGERATOR
Model PSB42LSRBBV
Near Rocky River, OH 44116
Brian B
Job Details: 07/13/2017
Checked temps. 38 ff, 5 frz.. cust said door was left open overnight and then machine did not cool properly for 3 days. ; Job Cmpltd,
We serviced a
MEDB755DW2 MAYTAG
Model DRYER
Near Parma, OH 44134
Jeff M
Job Details: 07/13/2017
Installed new part unit op tested good ; Job Cmpltd
We serviced a
MVWB855DC MAYTAG
Model WASHER
Near Seven Hills, OH 44131
Jeff M
Job Details: 07/13/2017
Installed new part unit op tested good ; Job Cmpltd
We serviced a
GI7FVCXWY00 WHIRLPOOL
Model REFRIGERATOR
Near Beachwood, OH 44122
Jeff M
Job Details: 07/13/2017
Found no power to water valve, reset connections, water working at disp, cycled i/m, cycled and filled, good, rt padel cracked needs replaced; ordrng 1 WPW10368730 (PAD SET),
We serviced a
JFC2290VPY5 JENNAIRE
Model REFRIGERATOR
Near Beachwood, OH 44122
Jeff M
Job Details: 07/13/2017
I found that the dampener control motor is failing. Which as it opens or closes it makes a terrible growing, rumbling sound which is what the customer is hearing and needs a new dampener control; ordrng 1 WPW10594329 (CONTROL)
We serviced a
WRF535SMBM WHIRLPOOL
Model REFRIGERATOR
Near University Heights, OH 44118
Jeff M
Job Details: 07/13/2017
The door is not shutting properly due to the Mulln rail broken see the picture needs a new Mulln strip; ordrng 1 WP12722803AP (MULLN)
We serviced a
KBBR206ESS WHIRLPOOL
Model REFRIGERATOR
Near Shaker Heights, OH 44122
Jeff M
Job Details: 07/13/2017
The temperatures inside the freezer are warmer than they should be I found a layer of frost on the back wall I turned the machine off tested the heating circuit I have no continuity I tested the heating element at 23 ohms needs a new thermister; ordrng 1 W10316760 (thermistor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM00
Near Lakewood, OH 44107
Brian B
Job Details: 07/13/2017
CC that i/m is not working.. checked temps. 38 ff, 6 frz... found freezer drawer not pushing door switch. Adjusted door. I/m cycled and filled . Optest ok. No charge since this is a recall.; Job Cmpltd,
We serviced a
FRIGIDAIRE DISHWASHER
Model FGID2466QF2A
Near Lakewood, OH 44107
Brian B
Job Details: 07/13/2017
Found top rack rollers and trcks worn. Will give est on replacing. Customer does not want to repair. Do not order parts. Paid sc. good for 30 days.; , Job Cmpltd, saved tckt [SdLink
We serviced a
WHIRLPOOL COOK TOP
Model NO MDL #
Near South Russell, OH 44022
Robert A.
Job Details: 07/13/2017
Mod/ser tag unreadable, see pic, Found burners need cleaned, cleaned burners, op test okNote explained to cust if parts are needed, can not be fixed without mod/ser; 3, Job Cmpltd,
We serviced a
WED7000DW1 WHIRLPOOL
Model DRYER
Near Avon, OH 44011
Paul H.
Job Details: 07/13/2017
Found rattling noise while running, coming from blower, no debris, appears to be a warped blower, ordering; ordrng 1 WP694089 (wheel
We serviced a
WHIRLPOOL COOK TOP
Model ICR655DB00
Near Beachwood, OH 44122
Brian B
Job Details: 07/13/2017
Removed unit.. Replaced top. Tested, optest ok..; Job Cmpltd
We serviced a
GE REFRIGERATOR
Model PFCS1NJWASS
Near Shaker Heights, OH 44122
Robert A.
Job Details: 07/13/2017
Ff/frz 80 deg, fans running, comp not running, inverter receiving 120vac and 5vdc, ohmed comp, good, inverter discolored, used jumpbox, ran comp, needs inverter; ordrng 1 WR49X10283 (INVERTER), schdld next appmnt for 7/19 WED !,
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI7FVCXWY00
Near Beachwood, OH 44122
Robert A.
Job Details: 07/13/2017
Found no power to water valve, reset connections, water working at disp, cycled i/m, cycled and filled, good, rt pedal cracked needs replaced; ordrng 1 WPW10368730 (PAD SET), schdld next appmnt for 7/18 TUE !,
We serviced a
WHIRLPOOL REFRIGERATOR
Model GSS26C4XXY00
Near Reminderville, OH 44202
Tim G.
Job Details: 07/13/2017
Init is now making ice. Problem is that the dispenser pads are not working. Depressed both pads and found no response. Checked all connection and found good. Checked wiring at the hinge and found good. Unplugged unit and let sit for 5mins. Reapplied power and found all functions working. No call to FB or BB needed due to just needing a reset.; Job Cmpltd,
We serviced a
WHIRLPOOL DRYER
Model MGDB835DW3
Near Aurora, OH 44202
Tim G.
Job Details: 07/13/2017
hecked seal and found falling off and minor damage to the seal (small rip). Unit will need seal. Customer provided POP and tech found within warranty. Cust has a foil accordion style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semi­rigid metal hose to prevent fire hazard.; ordrng 1 W10664120 (seal), schdld next appmnt for 7/18 TUE 8-11, saved tckt [SdLink\294056a.png],
We serviced a
MAYTAG DRYER
Model MEDC215EW1
Near Streetsboro, OH 44241
Tim G.
Job Details: 07/13/2017
Complaint that the unit reaches the 20 min mark and never shuts down. Checked unit and set to the timer to the 20min mark and checked between contacts T-X (timer motor). Found the contacts open and not closing until increasing the time. Unit needs timer, unit will also need the terminal block cover due to missing. Cust has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semi­rigid metal hose to prevent fire hazard.; ordrng 1 WPW10185982 (timer) and 1 WPW10571619 (cover), schdld next appmnt for 7/18 TUE !,
We serviced a
KDTM354DSS4 KITCHENAID
Model DISHWASHER
Near Avon, OH 44011
Paul H.
Job Details: 07/13/2017
Removed plug from disposal, was left behind during installation; Job Cmpltd
We serviced a
KDTE204DSS0 KITCHENAID
Model DISHWASHER
Near Avon Lake, OH 44012
Paul H.
Job Details: 07/13/2017
CC of long run times, examined sump area, no major debris, however, noticed condensation/water inside OWI, faulty OWI would definitely account for long run times, ordering an OWI; ordrng 1 WPW10705575 (sensor),
We serviced a
WFW92HEFW0 WHIRLPOOL
Model WASHER
Near Avon Lake, OH 44012
Paul H.
Job Details: 07/13/2017
Smart dispenser is not dispensing, dispenser assembly is malfunctioning, ordering; ordrng 1 W10862190 (dispenser)
We serviced a
MFT2976AEM00 MAYTAG
Model REFRIGERATOR
Near Sheffield, OH 44054
Paul H.
Job Details: 07/13/2017
Unit has frost buildup along RC evap, cleared ice, found thermistor has failed, defrost issue in rc, unit also fits service pointer W10545062, replacing control and UI as per pointer; ordrng 1 W10612142 (adapter) and 1 W10639168 (cntrl-elec) and 1 WPW10277799 (harns-wire),
We serviced a
KRFC704FBS00 WHIRLPOOL
Model REFRIGERATOR
Near Sheffield Lake, OH 44054
Paul H.
Job Details: 07/13/2017
Received one gasket, needed two, ordering another, and called office to check on housing, reordering, rescheduled for tues 7/18/17; ordrng 1 W10828418 (gasket
We serviced a
MDB6600AWW WHIRLPOOL
Model DISHWASHER
Near Lorain, OH 44053
Paul H.
Job Details: 07/13/2017
Handle is physically broken, quoted repair: WPW10130695 latch
We serviced a
MFI2569VEQ1 MAYTAG
Model REFRIGERATOR
Near Oberlin, OH 44074
Paul H.
Job Details: 07/13/2017
Replaced main control, programmed board, tested, no more movement in ice door, unit is cooling, op test ok; Job Cmpltd
We serviced a
WRT511SZDW00 WHIRLPOOL
Model REFRIGERATOR
Near Perry Township, OH 44077
Corina B
Job Details: 07/13/2017
Replaced the service kit. Optest ok. ; Job Cmpltd
We serviced a
NTW4605EW0 AMANA
Model WASHER
Near Leroy Township, OH 44077
Corina B
Job Details: 07/13/2017
CC that it wont turn off and will not finish a cycle. Ran diag F8E1 – NO FILL, LONG FILL. Ran a normal cycle and the cold water barely came in. Removed the cold water hose and there is sediment around the screen. Will need a new water valve. Called GS to order parts. ; ordrng 1 W11038689 (VALVE), schdld next appmnt for 7/18 TUE
We serviced a
NTW4516FW1 AMANA
Model WASHER
Near North Madison, OH 44057
Corina B
Job Details: 07/13/2017
CC that it doesnt rinse and the lid lock keeps turning on and off. Ran diag F1E1 – MAIN CONTROL FAULT, F5E4 – LID NOT OPENED BETWEEN CYCLES, will need a main control and lid switch. Called BB to order parts. R/s per cust req.; ordrng 1 W10838613 (latch) and 1 W10914909 (MAIN CONTROL), schdld next appmnt for 7/20 THU
We serviced a
WMH32519FW0 WHIRLPOOL
Model MICROWAVE
Near Middleburg Heights, OH 44130
Chris H.
Job Details: 07/13/2017
Installed new door, op test good ; Job Cmpltd
We serviced a
KSSS48QJT00 KITCHENAID
Model REFRIGERATOR
Near Strongsville, OH 44136
Chad P.
Job Details: 07/13/2017
Installed condenser fan. Op test ok. ; Job Cmpltd,
We serviced a
FFTR1814QS0 FRIGIDAIRE
Model REFRIGERATOR
Near East Cleveland, OH 44112
Dan H
Job Details: 07/13/2017
Customer complaint of water leaking in fresh food section, found fresh food section door gasket not sealing and torn in several places, unit needs neww fresh food section door gasket; ordrng 1 242193212 (SEAL), schdld next appmnt for 7/19 WED
We serviced a
KSCS25FVBL02 KITCHENAID
Model REFRIGERATOR
Near Pepper Pike, OH 44124
Dan H
Job Details: 07/13/2017
Customer complaint that unit is not dispensing water, unit has very little flow from dispenser, found very low water pressure from supply,customer has self piercing saddle valve, advised customer that they nee a plumber to change self piercing valve to a ball valve to corrcet water flow to unit, unit is operating as designed
We serviced a
WFW72HEDW0 WHIRLPOOL
Model WASHER
Near Painesville, OH 44077
Corina B
Job Details: 07/13/2017
CC the unit is leaking water. Ran diag error code f8e3 OVERFLOW CONDITION, when running CO test there were a lot of suds. Advised cust to only use 1-2 tablespoons of detergent.found the drain hose is taped to another hose. It is leaking where the 2 meet. Advised cust to replace the one rubber drain hose with a pvc pipe. Optest ok. ; Job Cmpltd
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRR56X18FW00
Near Chesterland, OH 44026
Robert A.
Job Details: 07/13/2017
Temp 72deg, inspected comp area w/uv light, no dye found, inspected evap, no dye, tapped -10on lowside, inspected all soder joints again, found lowside leak at comp, repaired, eplaced drier, pulled 28"vac w/pump, watched 15min, no change, charged 4.8oz r134a, unit cooling, called bb, na, fb, na talked w/ab, op testok; used 1 WPW10143759 (DRIER) from stock, Job Cmpltd, saved tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRR56X18FW00
Near Chesterland, OH 44026
Robert A.
Job Details: 07/13/2017
Temp 72deg, inspected comp area w/uv light, no dye found, inspected evap, no dye, tapped -10on lowside, inspected all soder joints again, found lowside leak at comp, repaired, eplaced drier, pulled 28"vac w/pump, watched 15min, no change, charged 4.8oz r134a, unit cooling, called bb, na, fb, na talked w/ab, op testok; used 1 WPW10143759 (DRIER) from stock, Job Cmpltd, saved tckt
We serviced a
KITCHENAID DISHWASHER
Model KDTE404DSS0
Near Parkman Township, OH 44062
Tim G.
Job Details: 07/13/2017
Complaint that the unit will get through the wash and then the panel starts to blink. Checked unit error history and found a 6-4 open float 5-1 door stuck open, and 6-2 fill valve ele problem. Tested normal wash, unit filled and began to wash, unit then drained and filled once more. Unit continued to wash, dispenser opened and completed the wash cycle. Customer stated that they lost power a few times while the unit was running. Control was reset after clearing errors and unit now working good. ; Cllctd $96.02 Check # 1137, Job Cmpltd,
We serviced a
WTW8700EC0 WHIRLPOOL
Model WASHER
Near East Cleveland, OH 44112
Dan H
Job Details: 07/12/2017
Installed new lid lock and control, op test good ; Job Cmpltd
We serviced a
MAYTAG MW-HOOD COMBO
Model MMV4205AAQ
Near Bainbridge, OH 44023
Tim G.
Job Details: 07/12/2017
Complaint that the unit is not heating. Checked unit with watt meter and found the unit pulling 6.25 amps indicating the issue is on the high voltage side. Checked and found no reading across fa and f on the mag. Tech also found the turn table not moving. Checked and found the coupling melted to the motor shaft and broken. Unit needs mag, diode, turn table motor, and coupling. ; ordrng 1 R0130605 (support) and 1 W10859575 (magnetron) and 1 WPR9800486 (diode- bla) and 1 WPW10192843 (motor-turn), schdld next appmnt for 7/18 TUE !,