We serviced a
KITCHENAID REFRIGERATOR
Model KSCS25FVBL02
Near Pepper Pike, OH 44124
Gail V.
Job Details: 07/14/2017
Found water flow slowes down, removed filter, water is steady, needs filter replaced, cust stated that filter was replaced over weekend, replaced again, op test ok; Job Cmpltd, saved tckt [SdLink\294532a.png], saved
We serviced a
MAYTAG DRYER
Model MDE5500AYQ
Near Euclid, OH 44123
Robert A.
Job Details: 07/14/2017
ound control not responding, reset connections, ribbon cable brittle, needs ui and c/bCust has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semi­rigid metal hose to prevent fire hazard.; ordrng 1 22004445 (UI201.60) and 1 33003028 (CONTROL338.56. NLA), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,JOB COMPLTD
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBBR206ESS
Near Shaker Heights, OH 44122
Robert A.
Job Details: 07/14/2017
Cleared ice, replaced thermistor, op test ok; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , Job Cmpltd,
We serviced a
WHIRLPOOL DISHWASHER
Model KUDS30FXSS5
Near Bainbridge Township, OH 44023
Tim G.
Job Details: 07/14/2017
Complaint that the upper rack is missing parts and keeps falling out of the track. Checked unit and found the upper rack adjusters broken. Replaced with updated kit, op test good. ; used 1 W10712394 (ADJUSTER (SET OF 2)) from stock, Job Cmpltd,
We serviced a
JENN-AIR HOOD DOWN DRAFT
Model JXD7036YS0
Near Solon, OH 44139
Brian B
Job Details: 07/14/2017
Complaint that the unit will not turn on. Customer stated that the unit did rise and go back down but no fan. Checked the unit and found the filters out causing the unti to not go up or down. Installed filters and found good op on unit but the fan. Checked and found good. Checked switches and found good, relay not closing. Found the upper switch leads discolored as well. Unit will need the control and switch. Customer has a home warranty with America's preferred. So left as estimate. ; , Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS322FDAM04
Near Solon, OH 44139
Tim G.
Job Details: 07/14/2017
Complaint that there is ice building up inthe freezer compartment at the top of the door. Checked and found the seal good and no gaps. Tech used silicone to seal between the case and the liner to prevent from happening. Advised the customer that this time of year it is not abnormal to see some ice droplets. Customer to watch. ; Job Cmpltd,
We serviced a
KFCP22EXMP4 KITCHENAID
Model REFRIGERATOR
Near North Royalton, OH 44133
Chad P.
Job Details: 07/14/2017
Found both sections in no cool. Unit seems to be trying to cool. No fans or comp running. Unit does not seem to be in defrost. Reset power to unit. Unit started comp and fans. No frosting on evap. Found comp inefficient. Also, do to no cool baskets in the freezer are rusting and lh track is rusting. Also, found door seals to ff section ripping and have mold. Needs baskets, track, seals and compressor. Big job. Three job count. Cfc tech only. ; ordrng 1 W10120003 (basket-fzr) and 2 W10443241 (gasket-fip)s and 1 W10507884 (compressor) and 1 WPW10119854 (BASKET) and 1 WPW10170836 (TRACK), schdld next appmnt for 7/19 WED ! [***], saved tckt [SdLink
We serviced a
KFCP22EXMP4 KITCHENAID
Model REFRIGERATOR
Near North Royalton, OH 44133
Chad P.
Job Details: 07/14/2017
Found both sections in no cool. Unit seems to be trying to cool. No fans or comp running. Unit does not seem to be in defrost. Reset power to unit. Unit started comp and fans. No frosting on evap. Found comp inefficient. Also, do to no cool baskets in the freezer are rusting and lh track is rusting. Also, found door seals to ff section ripping and have mold. Needs baskets, track, seals and compressor. Big job. Three job count. Cfc tech only. ; ordrng 1 W10120003 (basket-fzr) and 2 W10443241 (gasket-fip)s and 1 W10507884 (compressor) and 1 WPW10119854 (BASKET) and 1 WPW10170836 (TRACK), schdld next appmnt for 7/19 WED ! [***], saved tckt [SdLink
We serviced a
FFBD2406NB FRIGIDAIRE
Model DISHWASHER
Near Painesville, OH 44077
Jeff M
Job Details: 07/14/2017
The pump was making a vary loud grinding noise I wedged a thick piece of paper underneath the pump to make it tolerable. The unit needs a new pump; ordrng 1 154844301 (motor & pump assy),
We serviced a
ZCGP150LH GE
Model COMPACTOR
Near MENTOR ON THE, OH 44060
Jeff M
Job Details: 07/14/2017
unit will not automatically go down I found the upper directional switch was open needs new directional switch; ordrng 1 WC21X10004 (direction switch),
We serviced a
NTW4516FW1 AMANA
Model WASHER
Near WILOUGHBY HLS, OH 44094
Jeff M
Job Details: 07/14/2017
The main control ia getting 120vac but not responding needs a new main control; ordrng 1 W10914909 (CONRTOL)
We serviced a
KRFC704FSS00 KITCHENAID
Model REFRIGERATOR
Near Mentor, OH 44060
Jeff M
Job Details: 07/14/2017
Talked with whirlpool tl 7719554207 file # unfortunately the light module plug the pins came out of the connector coming out of the cabinet liner see the picture is unrepairable so i called Whirlpool Tech why nonrepairable got a file number;
We serviced a
MMV4205DE3 MAYTAG
Model MICROWAVE
Near Perry Township, OH 44081
Jeff M
Job Details: 07/14/2017
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
MVWB765FW0 MAYTAG
Model WASHER
Near Mentor, OH 44060
Jeff M
Job Details: 07/14/2017
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
FGHS2631PF4A FRIGIDAIRE
Model REFRIGERATOR
Near Avon Lake, OH 44012
Paul H.
Job Details: 07/14/2017
Found ice due to defrost clogged, drain line is cracked, caused air migration to freeze over and clog drain, need to replace drain line; ordrng 1 241830905 (DRAIN),
We serviced a
KFIS29PBMS00 WHIRLPOOL
Model REFRIGERATOR
Near North Olmsted, OH 44070
Paul H.
Job Details: 07/14/2017
Replaced IM gasket, control and thermistor, tested unit, everything appears functioning, op test ok; Job Cmpltd
We serviced a
KUDC10IXWH4 WHIRLPOOL
Model DISHWASHER
Near Avon, OH 44011
Paul H.
Job Details: 07/14/2017
Unit requires 120v, is drawing 25v at junction box, indicates home wiring issue, recommending electrician
We serviced a
WRS322FDAM04 WHIRLPOOL
Model REFRIGERATOR
Near Avon, OH 44011
Paul H.
Job Details: 07/14/2017
Observed operation of unit, volume of unit is normal, unit is operating properly.; Job Cmpltd,
We serviced a
MFW9800TQ0 MAYTAG
Model WASHER
Near Westlake, OH 44145
Paul H.
Job Details: 07/14/2017
Control locked upon arrival, unlocked and ran diagnostics, no errors, ran test cycle, no issues found, unit functioning properly. Explained control lock function
We serviced a
WRS322FDAM04 WHIRLPOOL
Model REFRIGERATOR
Near Brecksville, OH 44141
Chad P.
Job Details: 07/14/2017
Advised on filter door and housing operations. Explained that door pulls out filter. Operations are normal. Op test ok. ; Job Cmpltd
We serviced a
JKP38G GE
Model WALL OVEN
Near Brecksville, OH 44141
Chad P.
Job Details: 07/14/2017
Installed bake element. Op test ok.
We serviced a
WTW8040DW0 WHIRLPOOL
Model WASHER
Near Parma, OH 44130
Chad P.
Job Details: 07/14/2017
Installed gearcase. Op test ok. ; Job Cmpltd
We serviced a
WEG515S0FS0 WHIRLPOOL
Model RANGE
Near Berea, OH 44017
Chad P.
Job Details: 07/14/2017
Found burner tune not aligned with valve correctly. Aligned and ran bake. Op test ok. ; Job Cmpltd
We serviced a
KDFE204EWH3 KITCHENAID
Model DISHWASHER
Near Berea, OH 44017
Chad P.
Job Details: 07/14/2017
Ran unit on normal wash and service test mode. Unable to duplicate any abnormal noises at this time. Advised to use as normal. If issues return please contact wpl back for service. ; Job Cmpltd
We serviced a
WHIRLPOOL DRYER
Model WGD8500DW3
Near Bay Village, OH 44140
Brian B
Job Details: 07/14/2017
We serviced a
MDB4949SDZ0 MAYTAG
Model DISHWASHER
Near Berea, OH 44017
Chad P.
Job Details: 07/14/2017
Found float stuck up. Corrected. Op test ok. ; Job Cmpltd
We serviced a
GSS30C7EYB00 WHIRLPOOL
Model REFRIGERATOR
Near Parma, OH 44134
Chad P.
Job Details: 07/14/2017
Found fz section around 20f. Bottom of evap no lo ger sweating. Tapped system. Unit is about five in vac. Gave unit a booster charge. Advused to monitor unit for 24 hrs. Is unit recovers and temps go back to normal evap will need to be replaced.
We serviced a
JGB750SEF3SS GE
Model RANGE
Near South Amherst, OH 44001
Paul H.
Job Details: 07/14/2017
Bake igniter intermitently draws power, does not draw 3 amps, ordering bake igniter; ordrng 1 WB13K21 (ignitor,oven
We serviced a
MAYTAG WASHER
Model MHW3505FW0
Near Brooklyn, OH 44144
Brian B
Job Details: 07/14/2017
Replaced panel. Leveled machine..Ran test cycle. Optest ok.; Job Cmpltd, saved tckt [SdLink\294051d.png], O-emld tckt [SdLink\294051e.png],
We serviced a
FRIGIDAIRE REFRIGERATOR
Model 4A 42202607
Near South Euclid, OH 44121
Robert A.
Job Details: 07/14/2017
Installed i/m, cycled and filled, op test okPlease bill out; Job Cmpltd,
We serviced a
JENN-AIRE MICRO OVEN
Model UMC5200BAS
Near Munson Township, OH 44024
Robert A.
Job Details: 07/14/2017
Found no display no power from oven, found term block and filter bd burnt, talked w/gs on part; ordrng 1 74008296 (TERMBLOCK/FILTERBD103.91), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 7/19 WED !
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS322FDAM04
Near Solon, OH 44139
Tim G.
Job Details: 07/14/2017
Complaint that there is ice building up inthe freezer compartment at the top of the door. Checked and found the seal good and no gaps. Tech used silicone to seal between the case and the liner to prevent from happening. Advised the customer that this time of year it is not abnormal to see some ice droplets. Customer to watch. ; Job
We serviced a
WHIRLPOOL REFRIGERATOR
Model JFC2089HES
Near Solon, OH 44139
Tim G.
Job Details: 07/14/2017
Complaint of no cool. Checked unit and found both compartments warm. Pulled unit from wall and found the back panel not even installed and all screws laying on the floor behind the unit. Accessed lowside and found in a 20"vac. Pulled cap from dryer and found valve leaking. Recovered freon and replaced drier. Pulled 28"vac and watched, no leaks. Recharged unit with 5.0oz of 134a, op test good. Advised the customer to allow 12-24hrs for complete cooling to take place. ; used 1 WPW10143759 (DRIER) from stock, Job Cmpltd,
We serviced a
MAYTAG RANGE
Model MER8700DS1
Near Huntsburg, OH 44046
Robert A.
Job Details: 07/14/2017
, F9e0 on display, miswired, found term block burnt, pigtail damaged, needs pigtail and term block; ordrng 1 PT500 (RANGE CORD24.71) and 1 WPW10245259 (TERM BLOCK 20.17), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 7/19 WED !,
We serviced a
MAYTAG WASHER
Model MVWC415EW2
Near Aurora, OH 44202
Tim G.
Job Details: 07/14/2017
Complaint that the unit will not rinse and spin. Checked unit for errors and found a F8E1 long/no fill causing the issue. Checked inlet valve and found little to no cold water into unit due to blocked screen. Ordering valve. ; ordrng 1 W11038711 (INLET VALVE), schdld next appmnt for 7/19 WED !,
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADW7
Near Streetsboro, OH 44241
Tim G.
Job Details: 07/14/2017
Complaint that the bottom lft of the door gasket pulled away from the tub. Customer reinstalled and whirpool insisted that someone look at unit. Checked unit and tested for leaks and checked gasket install. No leaks found and gasket ok. Tech advised the customer that by applying a thin coat of vaseline or dish soap around the gasket it will prevent it to become sticky/tacky. Tech also advised to make sure the gasket is kept clean as well as around the door. Unit at good op. ; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near Charlestown Township, OH 44266
Tim G.
Job Details: 07/14/2017
Complaint that the unit is leaking from the pantry section. Checked and found thick ice build up on the floor of the section by the evap. Found the unit not draining when in defrost causing the issue. Cleared the ice and checked drain and realigned. Water flow now good. ; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WTW4815EW0
Near Chardon, OH 44024
Robert A.
Job Details: 07/14/2017
Complaint, will not adj ran diognastics, sensor fault, checked connections, good, found shaft in motor has dropped down and locked, needs motor and actuator; ordrng 1 W10913953 (ACTUATOR) and 1 WPW10416667 (MOTOR), schdld next appmnt for 7/19 WED !,
We serviced a
GWOM12345 GE
Model RANGE
Near Gates Mills, OH 44040
Chris H.
Job Details: 07/13/2017
Customer complaint that units ovens take a long time, started ovens on 350, let preheat, actual temp in upper oven 359 lower oven temp at 355, unit took about 15 minutes to preheat, unable to duplicate any issues unit operates a s designed.. ms tag has been removed, unable to confirmed ms
We serviced a
WHIRLPOOL MFT2776FEZ00
Model REFRIGERATOR
Near Atwater, OH 44201
Tim G.
Job Details: 07/13/2017
Near Atwater, OH 44201
Tim G.
Job Details: 07/13/2017
WHIRLPOOL REFRIGERATOR
We serviced a
WTW5900TW0 WHILRPOOL
Model WASHER
Near North Ridgeville, OH 44039
Dan H
Job Details: 07/13/2017
Installed new clutch, op test good ; Job Cmpltd
We serviced a
WHIRLPOOL WASHER
Model WTW4815EW0
Near Chardon, OH 44024
Robert A.
Job Details: 07/13/2017
Complaint, will not adj ran diagnostics, sensor fault, checked connections, good, found shaft in motor has dropped down and locked, needs motor and actuator; ordrng 1 W10913953 (ACTUATOR) and 1 WPW10416667 (MOTOR), schdld next appmnt for 7/19 WED !,
We serviced a
WTW6700TW1 WHIRLPOOL
Model WASHER
Near North Royalton, OH 44133
Chad P.
Job Details: 07/13/2017
Cc that the unit seems to be going out of balance often. Found suspension weak. Also, pump very loud. Needs both replaced. Cust requests morning for install please. ; ordrng 1 W10536347 (drain pump asm) and 1 W10820048 (SUSPENSION KIT
We serviced a
WTW7300DW0 WHIRLPOOL
Model WASHER
Near Roaming Shores, OH 44084
Jeff M
Job Details: 07/13/2017
Installed new part unit op tested good ; Job Cmpltd
We serviced a
MVWB835DW2 MAYTAG
Model WASHER
Near Lorain, OH 44052
Paul H.
Job Details: 07/13/2017
Ran diagnostics, f7e9 locked rotor, f7e8 motor stater over temp, f7e6 motor circuit loss of phase. Ran test, wouldnt complete test, manually spun tub and wash plate, heavy friction, ran test 51 again, would not advance, inspected bottom of machine, found heavy corrosion on transmission and connections, and damage to rotor and stater. Issues caused by bad seal, unit leaking from underneath, ordering gearcase, stator, and clutch; ordrng 1 W10754448 (clutch) and 1 W10811956 (gearcase) and 1 W10915700 (STATOR)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM01
Near Chardon, OH 44024
Robert A.
Job Details: 07/13/2017
Ff50 frz 4, ran diognastics, ff thermistor shorted, ff fan not running, needs fan and harness; ordrng 1 W10537498 (HARNESS) and 1 W10633627 (FAN), schdld next appmnt for 7/19 WED ! [**],
We serviced a
MICROWAVE WHIRLPOOL
Model WMH53520CS5
Near Westlake, OH 44145
Brian B
Job Details: 07/13/2017
Found that a baked potato had caught on fire. Fire damage inside unit. Sent pics. Cust stated that the potatoes have not been cooking properly, sometimes hard and undercooked and sometimes overcooked. Also, she said condensation was building up inside door glass. Found open cavity tstat...Per BB, ok to order moisture sensor, control,TT, TT motor, coupling, cavity tstat, and TT ring.; ordrng 1 W10337248 (driver,turntable) and 1 W10476901 (thrmst-fix) and 1 W10531726 (tray-cook) and 1 W10642989 (TT MOTOR) and 1 W10833858 (SENSOR) and 1 W11100597 (CONTROL) and 1 WPW10679311 (TT RING), schdld next appmnt for 7/19 WED 12
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM01
Near Chardon, OH 44024
Robert A.
Job Details: 07/13/2017
Ff50 frz 4, ran diagnostics, ff thermist shorted, ff fan not running, needs fan and harness; ordrng 1 W10537498 (HARNESS) and 1 W10633627 (FAN), schdld next appmnt for 7/19
We serviced a
KITCHENAID RANGE
Model KFGD500ESS04
Near Chagrin Falls, OH 44023
Gail V.
Job Details: 07/13/2017
Found buzzing noise comming from control, reset connections, ng, cycled power, buzzing stopped, needs clock; ordrng 1 W10877013 (CLOCK), schdld next appmnt for 7/19 WED !,
We serviced a
WHIRLPOOL DBL WALL OVEN
Model KEBC277KBT03
Near Solon, OH 44139
Robert A.
Job Details: 07/13/2017
Complaint lower oven will not turn off, clock doen,t not stay on, no codes found, turned on clock disp, tested ui, good, set both ovens bake 350, after heat up, canceled both, good, unable to duplicate, inner glass in top oven door broken; ordrng 1 WP4449253 (GLASS INNER), schdld next appmnt for 7/19 WED !,
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29BBMS00
Near Brecksville, OH 44141
Tim G.
Job Details: 07/13/2017
Complaint that the unit is leaking internally in the ff section. Checked and found water drips in the area of the filter. Removed top cover and found the leak at the oultet of the filter at the elbow of the chiller due to crack. Quoted for repair ; ordrng 1 W10821719 (reservoir 61.08), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 7/19 WED !,
We serviced a
WRS322FNAM01 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44120
Chris H.
Job Details: 07/13/2017
Customer complaint that units ff section is not cooling properly will only maintain 38 on coldest setting ,ff section at 42 set one knotch above coldest setting, frz section at 0 degrees, talked with bb, condenser coils are clean, condesner fan motor is running, evap has good frost pattern, door gaskets are sealing, tooks pics of inside for bb, ordering thermostat; ordrng 1 WPW10583801 (thermostat), schdld next appmnt for 7/19 WED
We serviced a
WMH53520CS5 WHIRLPOOL
Model MICROWAVE
Near North Ridgeville, OH 44039
Dan H
Job Details: 07/13/2017
Installed new control, op test good ; Job Cmpltd
We serviced a
MVWB835DW1 MAYTAG
Model WASHER
Near Roaming Shores, OH 44085
Jeff M
Job Details: 07/13/2017
The unit had an overload code I reset and recalibrated the control customer has low cold water pressure. ; Job Cmpltd
We serviced a
WRF560SEYM WHIRLPOOL
Model REFRIGERATOR
Near Kingsville, OH 44048
Jeff M
Job Details: 07/13/2017
Installed new part unit op tested good ; used 1 WPW10383615XXX (XXXTHERMISTORXXX) from stock, Job Cmpltd,
We serviced a
KDFE104DWH3 KITCHENAID
Model DISHWASHER
Near Lorain, OH 44055
Paul H.
Job Details: 07/13/2017
Control lock was enabled, instructed customer on how to toggle lock on and off, no issues found; Job Cmpltd
We serviced a
PP9830DJ1BB GE
Model COOKTOP
Near Avon, OH 44011
Paul H.
Job Details: 07/13/2017
Replaced 9in radial burner, tested burner, heated properly, op test ok; Job Cmpltd,
We serviced a
MVWB855DC1 MAYTAG
Model WASHER
Near Grafton Township, OH 44044
Paul H.
Job Details: 07/13/2017
Replaced latch assembly, ran test 51, proceeded through fine, all functions passed, op test ok.; Job Cmpltd
We serviced a
JENN-AIR REFRIGERATOR
Model JCD2389GES
Near Broadview Heights, OH 44147
Tim G.
Job Details: 07/13/2017
Installed water valve, op test good. Cycled ice maker and no leaks. ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , Job Cmplt
We serviced a
WTW7300DW0 WHIRLPOOL
Model WASHER
Near Richmond Township, OH 44003
Jeff M
Job Details: 07/13/2017
The unit is not responding has an F6 E3 code main controller cannot hear user interface unit needs a new control and ui; ordrng 1 W10812422 (CONTROL) and 1 W10861507 (UI),
We serviced a
GFE28HMHEES GE
Model REFRIGERATOR
Near Conneaut, OH 44030
Jeff M
Job Details: 07/13/2017
Installed new ice maker. Unfortunately I ordered the incorrect sliders I meant to order the lowers not the uppers I do have the upper sliders for return; ordrng 1 WR72X10427 (slide lower fz rh) and 1 WR72X10428 (slide lower fz lh)
We serviced a
WRF540CWBM01 WHIRLPOOL
Model REFRIGERATOR
Near North Kingsville, OH 44004
Jeff M
Job Details: 07/13/2017
I found at the bottom of the freezer doors not ceiling correctly see the picture of the warping in the door. Customer needs a new door he will also try to contact Lowe's to try and have it replaced; ordrng 1 12977864SQ (dor-fip ss),
We serviced a
WRF560SMYB02 WHIRLPOOL
Model REFRIGERATOR
Near Elyria, OH 44035
Paul H.
Job Details: 07/13/2017
Unit not defrosting, placed in a forced defrost, heater engaged, replaced control recently, based on previous call with same issue in which Techline recommended replacing board and FC thermistor at same time, ordering both; ordrng 1 W11082837 (UI) and 1 WPW10383615 (thermistor)
We serviced a
JSP47B6F1BB GE
Model RANGE
Near Bay Village, OH 44140
Paul H.
Job Details: 07/13/2017
Found F0 error, shorted off key, keys 0 and 5 nonresponsive, needs keypanel replaced,
We serviced a
WET4027EW1 WHIRLPOOL
Model WASHER
Near Cleveland, OH 44113
Dan H
Job Details: 07/13/2017
Customer complaint that unit is shaking, started drain and spin cycle, unit is not shaking abnormally, ran normal wash cycle, unit filled and began agitation, no unusual shaking observed, unit is operating as designed, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; Job Cmpltd
We serviced a
NTW4600YQ1 WHIRLPOOL
Model WASHER
Near Cleveland, OH 44105
Chris H.
Job Details: 07/13/2017
Drain pump resistence showing 2.5 ohms new pump showing 16 per tech sheet resistence should be between 14 and 25, installed new pump and main control, calibrated unit, op test good, took core for return; Job Cmpltd
Near Cleveland, OH 44120
Dan H
Job Details: 07/13/2017
FFU17FC4AW0 FRIGIDAIRE FR, Customer complaint that unit is not freezing, temperature at 40 degrees, evaporator fan is running, found compressor start device burning(see pic), Found evaporator frozen solid, defrost heater is good, bimetal is good, defrost heater is recieving
We serviced a
MAYTAG WASHER
Model MVWB835DW0
Near Oakwood Village, OH 44146
Brian B
Job Details: 07/13/2017
Found locked rotor, over temp, ohmed stator from control, good, basket free, removed rotor, inspected, good, ran spin, ng, needs controlCust to let us know Unit is plugged in to a non­grounded receptacle, recommended cust have a properly grounded receptacle installed by a qualified professional.; ordrng 1 W10812420 (CONTROL246.04), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, job compltd
We serviced a
MAYTAG WASHER
Model MVWC215EW1
Near North Olmsted, OH 44070
Brian B
Job Details: 07/13/2017
CC that machine will not go through cycle. Ran diag. No fill, long fill code. Ran manual diag. No cold water. Found cold water turned off. Turned cold water on, leveled machine. Ran calibration and auto test. Optest ok.; Cllctd $97.15 CC Ref # 767536155, Job Cmpltd, O-emld
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB
Near Cleveland, OH 44135
Brian B
Job Details: 07/13/2017
Checked temps 10 freezer 42 ff. Found main control set on lowest setting. Set to normal. Advised customer on settings. Also, adjusted rollers so doors close properly. All functions are working . Optest ok.; Job compltd
We serviced a
WHIRLPOOL DRYER
Model WGD8000DW0
Near Fairview Park, OH 44126
Brian B
Job Details: 07/13/2017
Dryer making loud whirring noise.. removed top and front and blower housing. Found sock in blower. Cleaned out. Ran test cycle. Optest ok. Cust has foil vent attached. Advised that this is not recommended and should be changed to rigid or semi rigid venting. ; , Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WFW70HEBW1
Near Mentor, OH 44060
Brian B
Job Details: 07/13/2017
CC cycle not advancing. Reset power to reboot main board. Ran diag. Door lock error. Cleared code and ran co test cycle. Door lock working properly. Completed test cycle. Started a normal cycle. Timing is normal. Optest ok.; Job Cmpltd,
We serviced a
KITCHENAID DISHWASHER
Model KUDP01FLSS2
Near Cleveland, OH 44113
Brian B
Job Details: 07/13/2017
, CC of water leaking from R SIDE and door just falls when opened.Upon investigation door cables are broken. Replaced link kit from truck stock. ; used 1 8194001 (LINK) from stock, , Job Cmpltd,
We serviced a
WHIRLPOOL DRYER
Model WED75HEFW0
Near Rocky River, OH 44116
Brian B
Job Details: 07/13/2017
CC that dryer takes 3 times through and still not dry. Checked airflow. Found plastic garbage bag stuffed in vent hood from previous owner. Removed and ran test cycle. Heat and airflow mow good. Adjusted feet on washer to level units. Optest ok..; Job Cmpltd
We serviced a
JJW9630DDS JENN-AIR
Model RANGE
Near Independence, OH 44131
Chris H.
Job Details: 07/13/2017
Installed new upper cooling fan, op test good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW00
Near Solon, OH 44139
Robert A.
Job Details: 07/13/2017
Found frost around frz door, door sealing and aligned, per svcpntr W10916291Needs service kitNote unit in garage, may not work properly over 80deg, or under 50deg; ordrng 1 W10916494 (SERVICE KIT), schdld next appmnt for 7/31 MON !
We serviced a
MVWB765FW0 MAYTAG
Model WASHER
Near Parma, OH 44134
Chris H.
Job Details: 07/13/2017
Installed new gearcase, rotor, stator and clutch, calibrated unit, op test good ; Job Cmpltd
We serviced a
WRT1L1TZYW01 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland Heights, OH 44118
Dan H
Job Details: 07/13/2017
Customer complaint that unit is not cooling, fresh food section temperature at 77 degrees, freezer section temperature at 77 degrees, evaporator fan is running, no frost pattern on evaporator, compressor and condenser fan are running, compressor amp draw at 0.3amps, tapped the system, found in a 20" vacuum, added half charge, frost pattern improved, system has a leak, unit needs new compressor and evaporator, customer does not want repair at this time
We serviced a
GE WASHER
Model GTWN4250DOWS
Near Parma, OH 44129
Tim G.
Job Details: 07/13/2017
, Complaint that the unit started to spin off balance again and the counter weight had fallen off again. Found weight not secured due to stripped out base holes for the weight bolts. Installed weight and added two locking nuts to bolts to prevent it from happening again. Tested with towels op test good. ; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW02
Near Maple Heights, OH 44137
Tim G.
Job Details: 07/13/2017
No refrigerant to recover as tech recovered last visit. Installed new compressor and drier. Pulled a 28"vac and watched. Unit held vac and was recharged with 3.7 oz of 134a. Found good pressure and frost pattern. Advised the customer to give the unit 12-24hrs for complete cooling. ; Job Cmpltd,
We serviced a
WHIRLPOOL DISHWASHER
Model WDF510PAYSA
Near Cleveland, OH 44113
Brian B
Job Details: 07/13/2017
CC unit lights up but nothing happens. Ran diagnostics and tried to run test cycle, nothing worked. All pads are working. No outputs from control are working. Checked voltage to control.. 120v. Checked door switch input. Door switch good. Control will need replaced. Will give est. cust will call office if they want to repair. Do not order part. Paid sc.;, Job Cmpltd,
We serviced a
GE REFRIGERATOR
Model PFSS5RKZASS
Near Avon Lake, OH 44012
Brian B
Job Details: 07/13/2017
Replaced Evap fan and main board. Op test good. ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , Job Cmpltd,
We serviced a
KENMORE WASHER
Model 26932690
Near Westlake, OH 44145
Brian B
Job Details: 07/13/2017
Found water leaking into machine when off. Will need new primary and secondary valves and also new ratchet dogs. Valves are NLA. Cust paid sc. did not repair. ; ordrng 1 64163 (valve) and 1 64164 (valve 9322), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIDM01
Near North Olmsted, OH 44070
Brian B
Job Details: 07/13/2017
CC not making ice. Previously was going to order door office said to instead soldered wires that were broken. Removed door and Soldered wires, replaced shell covering taped over shell. Ran diag, step 44.. Op test complete test cycle good on ice maker.; Job Cmpltd,
We serviced a
GE REFRIGERATOR
Model PSS26MSTASS
Near Cleveland, OH 44102
Brian B
Job Details: 07/13/2017
CC temp not holding. Came in checked temps, good at 5 freezer 38 fresh food. Unit has brand new board previously installed. Customer had parts for compressor (relay and overload) installed by us. Advised customer plastic line for water/ice was flood hazard. Optest ok.; Job Cmpltd,
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGHC2342LP1
Near Lakewood, OH 44107
Brian B
Job Details: 07/13/2017
CC machine stopped cooling. Checked temps 5&38 normal. All systems functioning normal at this time advised customer if machine fails again to call. Office has cc info. Office to charge sc;
We serviced a
MAYTAG WASHER
Model MHW3505FW0
Near Brooklyn, OH 44144
Gail V.
Job Details: 07/13/2017
Panel not responding. Per tech sheet. Checked input vol to filter and control. Vol correct. Green led on solid, 5v dc supply good. Removed j19 connector from control and checked vol. 5v dc between pins 1-3. Will need new UI. Office to order part.; ordrng 1 W10911040 (PANEL), schdld next appmnt for 7/14 FRI !,
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near North Olmsted, OH 44070
Brian B
Job Details: 07/13/2017
, Found machine full of water and not draining. Removed hose from bottom of tub and found clog in tub outlet of carpet/rug fibers. Cleared from under, drained tub, removed tub to remove clog from drain pump. Reassembled, ran test cycle, ran calibration and auto test. Drain pump intermittent. Office to ORDER DRAIN PUMP. Cust needs last appt if poss. Return tech to call 862-309-0230 when on way.; ordrng 1 W10876600 (DRAIN PUMP), schdld next appmnt for 7/14 FRI 2-5,
We serviced a
WHIRLPOOL RANGE
Model GR563LXSB
Near Avon Lake, OH 44012
Brian B
Job Details: 07/13/2017
Found oven not heating to temperature. Ohmd out hidden bake element from control. Element open will need new hidden bake element. Customer pd deposit office to order part; ordrng 1 WP9755770 (HIDDEN BAKE ELEMENT), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 7/14 FRI
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE704DPA0
Near Avon, OH 44011
Brian B
Job Details: 07/13/2017
Replaced listed parts. Ran test cycle. Op test ok; Job Cmpltd,
We serviced a
NFW7200TW AMANA
Model WASHER
Near Cleveland, OH 44120
Jeff M
Job Details: 07/13/2017
Installed new part unit op tested good
We serviced a
AMANA WASHER
Model NTW4705EW0
Near Lorain, OH 44052
Brian B
Job Details: 07/13/2017
CC that machine is making a grinding noise. Ran calibration, auto and manual test and quick cycle with clothes. All functions sound normal. Checked lower components. All good. Optest ok; Job Cmpltd,
We serviced a
GTWN4250DOWS GE
Model WASHER
Near Parma, OH 44129
Jeff M
Job Details: 07/13/2017
I found the counter balance brick was sitting off to the side in the washer i re insatlled the brick unit op tested good
We serviced a
GE REFRIGERATOR
Model PSB42LSRBBV
Near Rocky River, OH 44116
Brian B
Job Details: 07/13/2017
Checked temps. 38 ff, 5 frz.. cust said door was left open overnight and then machine did not cool properly for 3 days. ; Job Cmpltd,
We serviced a
MEDB755DW2 MAYTAG
Model DRYER
Near Parma, OH 44134
Jeff M
Job Details: 07/13/2017
Installed new part unit op tested good ; Job Cmpltd
We serviced a
MVWB855DC MAYTAG
Model WASHER
Near Seven Hills, OH 44131
Jeff M
Job Details: 07/13/2017
Installed new part unit op tested good ; Job Cmpltd
We serviced a
GI7FVCXWY00 WHIRLPOOL
Model REFRIGERATOR
Near Beachwood, OH 44122
Jeff M
Job Details: 07/13/2017
Found no power to water valve, reset connections, water working at disp, cycled i/m, cycled and filled, good, rt padel cracked needs replaced; ordrng 1 WPW10368730 (PAD SET),
We serviced a
JFC2290VPY5 JENNAIRE
Model REFRIGERATOR
Near Beachwood, OH 44122
Jeff M
Job Details: 07/13/2017
I found that the dampener control motor is failing. Which as it opens or closes it makes a terrible growing, rumbling sound which is what the customer is hearing and needs a new dampener control; ordrng 1 WPW10594329 (CONTROL)
We serviced a
WRF535SMBM WHIRLPOOL
Model REFRIGERATOR
Near University Heights, OH 44118
Jeff M
Job Details: 07/13/2017
The door is not shutting properly due to the Mulln rail broken see the picture needs a new Mulln strip; ordrng 1 WP12722803AP (MULLN)