We serviced a
MDB6709AWW0 MAYTAG
Model DISHWASHER
Near Geneva, OH 44041
Benjamin B.
Job Details:
11/07/2017
Replaced control op test ok; Job Cmpltd
We serviced a
MSF22D4XAW00 MAYTAG
Model REFRIGERATOR
Near Parma, OH 44129
Corina B
Job Details:
11/07/2017
CC that they can not close the water filter. Closed and opened the filter door 3xs.closed each time properly. Optest ok. ; Job Cmpltd
We serviced a
MVWX600XW0 WHIRLPOOL
Model WASHER
Near WARRENSVL HTS, OH 44122
Jeff M
Job Details:
11/07/2017
The unit is not working. I found a lid lock error speed sensor fualt main control fualt and the bearings in the transmission are making noise. Est only ; ordrng 1 W10404050 (lid lock) and 1 W10745339 (cntrl-elec) and 1 W11132267 (GEARCASE ) and 1 WPW10006355 (ACTUATOR )
We serviced a
WRX735SDBM04 WHIRLPOOL
Model REFRIGERATOR
Near Richmond Heights, OH 44143
Jeff M
Job Details:
11/07/2017
Andrew file 7720487614 i called whirlpool tl given where the frost is located inside the bin and not to shoot he recommended to replace the rear fan and also check for possible airflow issues I did remove the icemaker check the dampener control fan the air inlet ports everything appeared to be fine but dampener did sound a little bit louder than it should needs a rear icemaker fan and dampener control; ordrng 1 WPW10196393 (AIR CONTROL ) and 1 WPW10308033 (FAN),
We serviced a
GDT720SSF0SS GE
Model DISHWASHER
Near Cleveland, OH 44113
Dan H
Job Details:
11/07/2017
Installed user interface, op test good ; Job Cmpltd
We serviced a
MDE7400AYW MAYTAG
Model DRYER
Near Brook Park, OH 44142
Corina B
Job Details:
11/07/2017
Replaced 1 support roller and the pulley. Optest ok. ; Job Cmpltd
We serviced a
KRFC300EWH01 KITCHENAID
Model REFRIGERATOR
Near Strongsville, OH 44136
Chad P.
Job Details:
11/07/2017
Installed harness. Set temps back to normal. Advised to monitor. Op test ok. ; Job Cmpltd,
We serviced a
ED5LVAXWQ00 WHIRLPOOL
Model REFRIGERATOR
Near Avon, OH 44011
Paul H.
Job Details:
11/07/2017
Changed water filter and showed customer
We serviced a
JGBP30WEA3WW GE
Model RANGE, Found igniter open for bake, needs replaced, ordering; ordrng 1 WB2X9154 (IGNITER)
Near North Ridgeville, OH 44039
Paul H.
Job Details:
11/07/2017
We serviced a
WFW92HEFC0 WHIRLPOOL
Model WASHER
Near North Ridgeville, OH 44039
Paul H.
Job Details:
11/07/2017
Played video, sounds like drain pump, started a test cycle, immediately ran drain pump, very excessive noise, damaged impeller from the sound of it, ordering drain pump; ordrng 1 WPW10605427 (pump-water)
We serviced a
GU2275XTVY2 WHIRLPOOL
Model DISHWASHER
Near Elyria, OH 44035
Paul H.
Job Details:
11/07/2017
Replaced dispenser assembly, tested by opening and closing, op test ok.; Job Cmpltd
We serviced a
WRF989SDAM00 WHIRLPOOL
Model REFRIGERATOR
Near Parma, OH 44134
Chad P.
Job Details:
11/07/2017
, Installed evap and drain line. Op test ok. ; Job Cmpltd,
We serviced a
WED85HEFW0 WHIRLPOOL
Model DRYER
Near Sheffield Lake, OH 44054
Paul H.
Job Details:
11/07/2017
Found thermal cut off open, advised that venting needs cleaned, ordering cut off, not t/s; ordrng 1 279973 (cutoff-tml),
We serviced a
FFFH20F2QWA FRIGIDAIRE
Model REFRIGERATOR
Near Elyria, OH 44035
Paul H.
Job Details:
11/07/2017
Replaced all components ordered, pulled to a 30" vacuum for 15 minutes, held, charged with 4.2 oz of R-134A, pressure good, sealed system, op test ok.; Job Cmpltd,
We serviced a
KRFF507ESS01 WHIRLPOOL
Model REFRIGERATOR
Near Chester Township, OH 44026
Chad P.
Job Details:
11/07/2017
Unit is currently defrosting and cooling correctly. Installed control. Op test ok. ; Job Cmpltd
We serviced a
KITCHENAID B/IN REFRIGERATOR
Model KSSS42MBX01
Near Aurora, OH 44202
Robert A.
Job Details:
11/07/2017
Temps good, cycled i/m, not calling for water, just cycling, no power to valve, replaced, cycled valve recieving power, but not opening, needs valve; ordrng 1 WP2315576 (VALVE), used 1 4317943 (ICEMAKER) from stock, schdld next appmnt for 11/14 TUE !,
We serviced a
MVWC565FW0 MAYTAG
Model WASHER
Near Wickliffe, OH 44092
Benjamin B.
Job Details:
11/07/2017
Customer complaint that unit is noisy and does not spin, ran diagnostics found f0e5(off balance) error code, ran spin cycle, unit barely spun, loud grinding noise coming from gear case, unit needs new gearcase; ordrng 1 W11035751 (gearcase), schdld next appmnt for 11/14 TUE
We serviced a
WHIRLPOOL RANGE
Model WGG755S0BS00
Near Westlake, OH 44145
Brian B
Job Details:
11/07/2017
Replaced left rear valve. Tested burners and oven.. optest ok.; Job Cmpltd,
We serviced a
MAYTAG OTR MICROWAVE
Model MMV4206FZ0
Near North Olmsted, OH 44070
Brian B
Job Details:
11/07/2017
Replaced interlock switches. Testd unit.. optest ok..; Job Cmpltd,
We serviced a
MAYTAG DISHWASHER
Model DWU9202AAB
Near Aurora, OH 44202
Robert A.
Job Details:
11/07/2017
Found no power to unit, switch off, turned on, unit has power, ran unit, reset drain hose, op test ok; Job Cmpltd,
We serviced a
FRS22ZRGD1 FRIGIDAIRE
Model REFRIGERATOR
Near Madison, OH 44057
Benjamin B.
Job Details:
11/07/2017
Found hole in water tank cust going to think about repair do not order parts
We serviced a
KODE500ESS02 KITCHENAID
Model RANGE
Near Kirtland, OH 44094
Corina B
Job Details:
11/07/2017
Replaced the ui and the main control. Heated both ovens to 350*. Optest ok. ; Job Cmpltd
We serviced a
MEDC215EW1 MAYTAG
Model DRYER
Near Perry Township, OH 44077
Benjamin B.
Job Details:
11/07/2017
Cust complaimt timer hard to turn. Turned timer unit is working as designed. Left cust with wpl number; Job Cmpltd
We serviced a
WED5600XW0 WHIRLPOOL
Model DRYER
Near Eastlake, OH 44095
Dan H
Job Details:
11/07/2017
Customer complaint of loud noise, confirmed, found idler pulley worn, unit needs new idler pulley, installed new idler pulley, op test good ; used 1 279640 (PULLEY-IDLER) Job Cmpltd
We serviced a
WGD92HEFW0 WHIRLPOOL
Model DRYER
Near Concord Township, OH 44077
Benjamin B.
Job Details:
11/07/2017
Spoke with fb im not able to get umit to snag any clothing at this time i also checked washer. Washer bearings are failing it is possible that the washer is causing the snag. Cust unhappy told her to call wpl to see of she can get warranty extended. Did not install drum; Job Cmpltd
We serviced a
KUDS01DLBT5 KITCHENAID
Model DISHWASHER
Near Mentor, OH 44060
Benjamin B.
Job Details:
11/07/2017
Foumd unit making loud sqeelimg noise seal has failed in wash motor need sump and motor assy cust going to think about repair dont order part
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Lakewood, OH 44107
Brian B
Job Details:
11/06/2017
CC that nachine not running a normal cycle. Found filters clogged up.. cleaned filter, ran normal cycle. All cycles operating as designed. Optest ok.; Job Cmpltd,
We serviced a
WHIRLPOOL DRYER
Model LE6880XSW1
Near Lakewood, OH 44107
Brian B
Job Details:
11/06/2017
Machine not heating. 240v to heater. Heater open.. will need new heater assembly. Will give est. cust does not want to repair at this time. Do not order parts. Called office. They billed for ser call.; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model MVWB835DW1
Near Munson Township, OH 44024
Robert A.
Job Details:
11/06/2017
Ran unit bearings loud, needs gearcase; ordrng 1 W10811956 (GEARCASE), schdld next appmnt for 11/13 MON ! [**],
We serviced a
GE DISHWASHER
Model GDT580SMF5ES
Near Newbury Township, OH 44065
Robert A.
Job Details:
11/06/2017
Found unkt not draining, pump just vibrating, needs pump; ordrng 1 WD35X20878 (DRAIN PUMP), schdld next appmnt for 11/13 MON ! [**],
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017AS1
Near Moreland Hills, OH 44022
Robert A.
Job Details:
11/06/2017
Found door swich broken, replaced door switches, op test ok; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS6132) from stock, Job Cmpltd,
We serviced a
MVWC565FW0 MAYTAG
Model WASHER
Near Mayfield Heights, OH 44124
Chad P.
Job Details:
11/06/2017
Installed tun ring. Op test ok. ; Job Cmpltd
We serviced a
GTW460ASJ4WW GE
Model WASHER
Near Burton, OH 44021
Corina B
Job Details:
11/06/2017
C that it does not agitate or will not drain. Found the cold water valve is clogged with debri. And the cust has no power to run the well, but has a generater to have power to the unit. Called GS to order parts. ; ordrng 1 WH13X24386 (WATER VALVE), schdld next appmnt for 11/13 MON
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI6FARXXQ06
Near Orange, OH 44022
Robert A.
Job Details:
11/06/2017
Comp and fans running, Frz 37, ff 56, frost only on cap tube, comp pulling 1.03amp, tapped systen, loside at 35psi, bad comp, needs comp kitCust to contact wp; ordrng 1 WPW10507886 (COMP KIT453.88), used 1 SHIPPING (SHIPPING AND HANDLING), and 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock,
We serviced a
WDT780SAEM1 WHIRLPOOL
Model DISHWASHER
Near Cleveland, OH 44120
Dan H
Job Details:
11/06/2017
Installed new detergent dispenser, op test good ; used 1 W10861000 (DISPENSER-DISHWASHER) from stock, Job Cmpltd
We serviced a
WFW92HEFW WHIRLPOOL
Model WASHER
Near Mentor, OH 44060
Benjamin B.
Job Details:
11/06/2017
Ran unit on normal cycle found unit leaking from water supply hoses cust repaired leak insticted cust on cycles amount pf detergent and fabroc softner and also to keep door and dispensor open for air circulation need control per. Serfe pointer; ordrng 1 W11092670 (cntrl-elec), schdld next appmnt for 11/13 MON
We serviced a
AGR4230BAB3 AMANA
Model RANGE
Near WARRENSVL HTS, OH 44122
Dan H
Job Details:
11/06/2017
Customer complaint that broiler is not working, started broil, burner lit right up, repeated several times, burner lit right up everytime, broiler temperature at 500 degrees, unit is operating as designed ; Job Cmpltd
We serviced a
GHW9400PW4 WHITE WESTINGHOUSE
Model WASHER
Near Pepper Pike, OH 44124
Chad P.
Job Details:
11/06/2017
Unit giving f6 error code. Unit has powered rotations. Tac failing at high speeds. Built into motor. Needs motor replaced.
We serviced a
MVWC425BW1 MAYTAG
Model WASHER
Near Cleveland, OH 44105
Chad P.
Job Details:
11/06/2017
Installed motor and control. Op test ok. ; Job Cmpltd
We serviced a
WRF992FIFM00 WHIRLPOOL
Model REFRIGERATOR
Near Strongsville, OH 44149
Chad P.
Job Details:
11/06/2017
Istalled evap cover and leveled out door. All things working now. Op test ok. ; Job Cmpltd,
We serviced a
ED5KVEXVB00 WHIRLPOOL
Model REFRIGERATOR
Near North Ridgeville, OH 44039
Paul H.
Job Details:
11/06/2017
Installed new thermostat in refrigerator. Adjusted to recommended temperatures. Advises customers to allow 24 hours to equalize temperatures.; Job Cmpltd
We serviced a
JS48PPDBDA JENNAIRE
Model REFRIGERATOR
Near Olmsted Township, OH 44138
Paul H.
Job Details:
11/06/2017
Replaced drip pan kit, good secure fit, functioning correctly, customer had unit off and defrosted when we arrived, per previous techs notes
We serviced a
WTW8800YC0 WHIRLPOOL
Model WASHER
Near Rocky River, OH 44116
Dan H
Job Details:
11/06/2017
Installed new hinges, op test good ; Job Cmpltd,
We serviced a
MVWB765FW1 MAYTAG
Model WASHER
Near Willoughby, OH 44094
Benjamin B.
Job Details:
11/06/2017
Found unit to have no power at outlet referred them to american electric when i plugged unit in i heard arcing in wall need main break box 46v at outlet unit seems to be ok ; Job Cmpltd
We serviced a
JENN-AIR REFRIGERATOR
Model JS48PPFXDA
Near Novelty, OH 44072
Robert A.
Job Details:
11/06/2017
, Installed inverter, comp running, op test okPaid in full talked w/la; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,
We serviced a
WTW6200SW2 WHIRLPOOL
Model WASHER
Near Solon, OH 44139
Corina B
Job Details:
11/06/2017
CC that f1 flashes sometimes will over fill. Started unit f1 flashes. Service pointer l8178767 The control is sensing an error in the signal from the air pressure sensor circuit.. checked the air pressure hose, good no moisture in the hose. Checked the air dome, good. Will need a new control. Cust does not want to repair
We serviced a
WHIRLPOOL WASHER
Model WFW72HEDW0
Near Cleveland, OH 44135
Brian B
Job Details:
11/06/2017
Replaced dispenser. Advised customer on soap and fabric soft use. Ran diag and test cycle. Optest ok.; Job Cmpltd,
We serviced a
MAYTAG DRYER
Model MEDC215EW1
Near Parma Heights, OH 44130
Brian B
Job Details:
11/06/2017
Dryer not starting. Motor not able to start due to obstruction. Found rag in blower wheel. Removed rag, ran test cycle, optest ok. Customer has metal foil vent attached. Advised that this could be a fire hazard.; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model LAT2301AAE
Near Parma, OH 44134
Brian B
Job Details:
11/06/2017
Found stem seals leaking. Oil and water leaking into lower components. Would need new transmission, tub bearing, and belts. Stem seals come with trans. Allow 3 hrs for return visit if authorized.; ordrng 1 12112425 (belt set-maytag) and 1 2040130 (TUB BEARING KIT) and 1 6-2097750 (trans dee), schdld next appmnt for 11/13 MON ! [***],
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM13
Near Kent, OH 44240
Robert A.
Job Details:
11/06/2017
Temps good, Checked fill tube, clear, tested heater, good, receiving power, ran test 56 no errors, ran test 57 i/m cycled, ran fill test, good, unit filled, checked connections, good, set frz temp to -2, cust to watch; Job Cmpltd,
We serviced a
MAYTAG DRYER
Model MEDC215EW1
Near Kent, OH 44240
Robert A.
Job Details:
11/06/2017
Found drum pealing, replaced, op test okCust has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semirigid metal hose to prevent fire hazard.; Job Cmpltd,
We serviced a
JENN-AIR COOK TOP
Model JGC8536BDB
Near Brecksville, OH 44141
Robert A.
Job Details:
11/06/2017
Replaced switch and screws, op test ok; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , Job Cmpltd,
We serviced a
KFCS22EVMS5 KITCHENAID
Model REFRIGERATOR
Near Kirtland, OH 44094
Benjamin B.
Job Details:
11/06/2017
Found freezer full of ice cleared and installed drain tube op test ok.; used 1 W10619951 (TUBE-DRAIN) from stock
We serviced a
NTW4600YQ1 AMANA
Model WASHER
Near Cleveland, OH 44112
Dan H
Job Details:
11/06/2017
Customer complaint that unit makes a lot of noise and water is leaking from underneath, found tub had fallen of of suspension rod, suspension rods are worn, started normal wash cycle, unit filled and began wash cycle, no leaks found, unit needs new suspension rods, customer does not want repair at this time
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF993FIFM00
Near Westlake, OH 44145
Brian B
Job Details:
11/06/2017
Found lower i/m turned off. Upper i/ m not working. Entered diag and ran fill test. No water into icemaker. Fill tube frozer. Ran test 66, fill tube heater, 12 v dc on heater. Ohmed out heater, open. Will need new door. Per GS, ok to order. Will r/s for 3 weeks out, but office can r/;s if cust receis door.; ordrng 1 W10872957 (FOR- FIP ), schdld next appmnt for 11/24 FRI !,
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0AS00
Near Westlake, OH 44145
Brian B
Job Details:
11/06/2017
Replaced magnetron and inverter. Tested unit. Mag overheats and shuts down because mag cooling fan not running. Checked voltage on fan when running. 0v.. used test cord to run fan. Fan runs. Will need new micro appliance manager board. Advised customer that we will put original inverter board back in on return visit and if not needed will credit for that part. Office to order micro app man board. Office to add to BJ route for tuesday. Will work later if neccassary.; ordrng 1 WPW10486188 (MICROWAVE CONTROL), schdld next appmnt for 11/7 TUE !,
We serviced a
ROPER WASHER
Model RTW4516FW1
Near Sheffield Lake, OH 44054
Brian B
Job Details:
11/06/2017
Replaced control and cam. Ran calibration and auto test and drain and spin.. optest ok. Brought back core for return. ; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW0
Near Cleveland, OH 44108
Brian B
Job Details:
11/06/2017
Replaced control. Found signs of bugs in control, but did not see any. Live ones. Tried to run calibration. Would not start. Found signs of water damage to shifter and melted plastic in cam. Replaced shifter and cam from t/s.. ran calibration and auto test. Optest ok.; used 1 W10721967 (PULLEY), and 1 W10913953 (ACTUATOR) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706EBS01
Near Burton, OH 44021
Robert A.
Job Details:
11/06/2017
Found frost in frz, door not sealing, reset door and seal. Door sealing, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM2
Near Middlefield, OH 44062
Robert A.
Job Details:
11/06/2017
Ran diognastics f2e1, stuck key, tested key pad good, ran diognastic cycle, water temp at fill 86 deg, need to run hot water in sink before starting unit, heater is working, key pannel up against counter top, lowered front of unit, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH73521CS5
Near Suffield Township, OH 44260
Robert A.
Job Details:
11/06/2017
Cc light inside 7nit did not turn on, but has been working sense, Ran diognastics, no codes, checked light bulb, tight, tested lights and fan, unit heating, unable to duplicate, op test ok; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWC200XW2
Near Shalersville Township, OH 44266
Robert A.
Job Details:
11/06/2017
Checked under unit, no signs of a leak, ran recal cycle, good, checked tub ring, good, ran regular wash, super plus, tub filled 2-3” from top watched adj, ran drain and spin, no leaks found, unable to duplicate, op test ok; Job Cmpltd,
We serviced a
WFG515S0ES0 WHIRLPOOL
Model RANGE
Near Olmsted Falls, OH 44138
Paul H.
Job Details:
11/06/2017
Found hot neutral reversed. Ran ground wire from shutter. Let preheat to 350. Ignited after preheat. Will need to have wiring to outlet repaired
We serviced a
KUDK03ITBL3 KITCHENAID
Model DISHWASHER
Near Solon, OH 44139
Corina B
Job Details:
11/06/2017
CC that the door latch is loose. Removed the front panel and found the handle and latch is broken are broken. Will need a new handle and latch. Called GS to order parts. Rs per cust req.; ordrng 1 8193882 (bolt-latch) and 1 WP8269117 (handle), schdld next appmnt for 11/17 FRI
We serviced a
KDFE304DBL0 WHIRLPOOL
Model DISHWASHER
Near Chardon Township, OH 44024
Benjamin B.
Job Details:
11/06/2017
Found bottom rack wheels falling off need to order cust is going to install not need for return visit ; ordrng 4 WPW10195417 (wheel)s
We serviced a
MHWE450WW01 MAYTAG
Model WASHER
Near Columbia Township, OH 44028
Paul H.
Job Details:
11/06/2017
Ran through diagnostics. Found error f21 for long drain and f30 for disnpenser error. Found foreign objects in drain trap. Removed objects. Ran through auto test with no issues.; Job Cmpltd
We serviced a
MGDX6STBW1 WHIRLPOOL
Model DRYER
Near Lorain, OH 44052
Paul H.
Job Details:
11/06/2017
Replaced moisture sensor, tested, op test ok, advised customer in accordance with note on account.; Job Cmpltd,
We serviced a
KRFC300ESS01 KITCHENAID
Model REFRIGERATOR
Near Independence, OH 44131
Chad P.
Job Details:
11/06/2017
Has power but will not cycle. Rolaced i.m. Assy and cycled. Op test ok. Please allow 24 hrs for basket to fill. ; used 1 W10884390 (ICE MAKER ASSY) from stock,
We serviced a
JGD8345ADB JENN-AIR
Model COOK TOP
Near Richmond Heights, OH 44143
Dan H
Job Details:
11/06/2017
Customer complaint that left rear burner is not lighting, confirmed, unit needs new ignitor; ordrng 1 74004053 (IGNITOR), schdld next appmnt for 11/13 MON
We serviced a
KDTE254ESS1 KITCHENAID
Model DISHWASHER
Near Broadview Heights, OH 44147
Chad P.
Job Details:
11/06/2017
Called cust as tech is running way ahead. They have no power and a large tree fell in the drive way and took down power lines. Not available for service today. Rscheduled for the 17th. A.m. request.
We serviced a
WMH32L19AS1 WHIRLPOOL
Model MICROWAVE
Near Elyria, OH 44035
Paul H.
Job Details:
11/06/2017
Consistently pulling over 14 amps. Heating intermittently. Seems to have bad filament. Mag not emitting rf consistently. Ordering mag.; ordrng 1 W10844213 (magnetron),
We serviced a
RBD305PDS14 WHIRLPOOL
Model WALL OVEN
Near Solon, OH 44139
Corina B
Job Details:
11/06/2017
C that the unit turns off after 5 minutes. The upper oven glass on the inside of the door is broken, sent pic. Preheated both ovens to 350*, waited 8 minutes and the ui went blank. Pulled the unit out, found one of the resistors was burnt. Will need a new main control and ui. Called GS to order parts. Cust does not want to repair at this time
We serviced a
FFGS3025PWE FRIGIDAIRE
Model RANGE
Near Perry, OH 44081
Benjamin B.
Job Details:
11/06/2017
Installed overlay op test ok.; Job Cmpltd
We serviced a
WRF736SDAM10 WHIRLPOOL
Model REFRIGERATOR
Near Ashtabula, OH 44004
Benjamin B.
Job Details:
11/06/2017
Installed comtrol repaired handle top shelf up to high instructed cust to move down so a gallon of milk could fit up there ; Job Cmpltd
We serviced a
MDB8959SFZ4 MAYTAG
Model DISHWASHER
Near Saybrook Township, OH 44004
Benjamin B.
Job Details:
11/06/2017
Installed rails op test ok.; Job Cmpltd
We serviced a
MHWE300VW12 MAYTAG
Model WASHER
Near Chagrin Falls, OH 44023
Corina B
Job Details:
11/06/2017
CC that there is metal on metal rubbing. Ran a drain and spin with clothes. Will need new bearings and basket. Cust does not want to repair.
We serviced a
KEBS277BSS00 KITCHENAID
Model WALL OVEN
Near Chagrin Falls, OH 44023
Corina B
Job Details:
11/06/2017
CC that the upper oven does not heat properly. Preheated oven to 350*, Found service pointer W10585108A, that oven does not heat to preheat temp. Called t/l Dave file #7720473870 will need an updated UI with the updated software. Called GS to order part. ; ordrng 1 W10708463 (cntrl-elec), schdld next appmnt for 11/13 MON
We serviced a
GI6FDRXXY09 WHIRLPOOL
Model REFRIGERATOR
Near Richmond Heights, OH 44143
Dan H
Job Details:
11/06/2017
Customer complaint that water is not dispensing, found water filter not installed properly, reinstalled water filter, water dispensed, op test good ; Job Cmpltd
We serviced a
NED4655EW1 AMANA
Model DRYER
Near Cleveland Heights, OH 44121
Dan H
Job Details:
11/06/2017
Customer complaint that unit is not heating, confirmed, found unit missing power from supply, advised customer that they need an electrician to correct power supply ; Job Cmpltd
We serviced a
JT3800SH3SS GE
Model WALL OVEN
Near Willoughby Hills, OH 44092
Dan H
Job Details:
11/06/2017
Customer complaint of cooling fan error code, confirmed, unit needs new control and cooling fan; ordrng 1 WB26X24020 (cooling fan) and 1 WB27X22130 (control board), schdld next appmnt for 11/13 MON
We serviced a
ELECTROLUX DISHWASHER
Model EI24ID30QW0A
Near Aurora, OH 44202
Robert A.
Job Details:
11/06/2017
Removed outer door, ran diagnostic cycle, disp did not open, reset and tightened connections, ran again, ng, per tech sheet, problem is with control or disp, unable to get error codes, control not responding, called tech line 3x keft getting disconnected talked w/gs; ordrng 1 117492630 (CONTROL) and 1 117494820 (PANEL),
We serviced a
WHIRLPOOL RANGE
Model WGE745C0FS00
Near Aurora, OH 44202
Robert A.
Job Details:
11/06/2017
Cc bottom oven not heating correctly will not go over 250 deg, Ran diagnostics, no codes, elements good, found t stat for lower oven disconnected, t stat good, reconnected, set bake 400, watched unit, unit reached 400, op test ok; Job Cmpltd,
We serviced a
KITCHENAID DISHWASHER
Model KUDS40CVSS4
Near Solon, OH 44139
Robert A.
Job Details:
11/06/2017
Found wax motor shorted, needs disp; ordrng 1 WPW10199696 (DISP), schdld next appmnt for 11/10 FRI !,
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Orange, OH 44022
Robert A.
Job Details:
11/06/2017
Found frz door not sealing, realigned door, reset seal, door sealing, op test ok; Job Cmpltd,
We serviced a
GTWN5050MOWS GE
Model WASHER
Near Geneva, OH 44041
Benjamin B.
Job Details:
11/06/2017
Called cust ordering lid switch she payed with card and heb johnston will be meeting us at the home when we go back she is leaving the country ; ordrng 1 WH12X10334 (lid switch asm)
We serviced a
MVWX655DW1 MAYTAG
Model WASHER
Near Painesville, OH 44077
Benjamin B.
Job Details:
11/06/2017
Ran unit on normal cycle with a load foumd unit to be working as designed. Instructed cust on cycles ; Job Cmpltd
We serviced a
110.45966401 KENMORE
Model WASHER
Near Perry Township, OH 44077
Benjamin B.
Job Details:
11/06/2017
Found error code f11 repaired conntection at control op test o
We serviced a
WED49STBW1 WHIRLPOOL
Model DRYER
Near Chardon Township, OH 44024
Benjamin B.
Job Details:
11/06/2017
INstalled door and seal op test ok. Vent is fire hazard ; Job Cmpltd
We serviced a
JJW9630DDS JENN-AIR
Model WALL OVEN
Near Concord Township, OH 44077
Benjamin B.
Job Details:
11/06/2017
Cust complaimt that temps are off in both ovens preheated both ovens to 350 found temps ok cust to bake cookies and ket us no we might need to bake cookies with her
We serviced a
WFG515S0ES1 WHIRLPOOL
Model RANGE
Near Mentor, OH 44060
Corina B
Job Details:
11/06/2017
We serviced a
ED2PHEXMT00 WHIRLPOOL
Model REFRIGERATOR
Near Wickliffe, OH 44092
Corina B
Job Details:
11/06/2017
CC that the shelfs tab is broken and the door bin will not hold anything. Found the tab is broken off of the door bin. Will not stay in place. Called GS to order part. Cust can install part. ; ordrng 1 WP2203828 (bin-cntlvr 3315)
We serviced a
GFSS6KKYESS GE
Model REFRIGERATOR
Near Mentor, OH 44060
Corina B
Job Details:
11/06/2017
Removed the ff evap cover. Steamed the drain hole out. Optest ok. ; Job Cmpltd
We serviced a
EI23BC35KW3 ELECTROLUX
Model REFRIGERATOR
Near Richmond Heights, OH 44143
Corina B
Job Details:
11/06/2017
Replaced the i/m. Cust had to leave. Could not wait to fill im. ; Job Cmpltd
We serviced a
GTDP490ED7WS GE
Model DRYER
Near Willoughby, OH 44094
Dan H
Job Details:
11/06/2017
Customer complaint that door is not closing properly, confirmed, adjusted door mounts, door closing now, op test good ; Job Cmpltd
We serviced a
NTW4516FW WHIRLPOOL
Model WASHER
Near Cleveland Heights, OH 44118
Dan H
Job Details:
11/06/2017
Installed new drain pump, op test good ; Job Cmpltd
We serviced a
MSF25D4MDM02 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44118
Dan H
Job Details:
11/06/2017
Customer complaint that food is freezing in fresh food section, fresh food section temperature ranges from 39-41 degrees, customer pointed out frozen foods at top shelf, air damper is working, found unit set to lowest setting, adjusted and explained to customer how to adjusted temperature, unit is operating as designed ; Job Cmpltd
We serviced a
WDF310PAAS2 WHIRLPOOL
Model DISHWASHER
Near University Heights, OH 44118
Dan H
Job Details:
11/06/2017
Customer complaint that unit is not drying dishes and unit is leaking, clean dishes in unit looked dry except for plastic dishes, explained to customer that plastic dishes will not dry in dish washer, ran diagnostics found 7-1(no heat) error code, unit completed test cycle, heater did not come on, no leaks observed, found heater open, heater is recieving 120vac, unit needs new heater; ordrng 1 W10518394 (heater), schdld next appmnt for 11/13 MON
We serviced a
WRT318FZDB02 WHIRLPOOL
Model REFRIGERATOR
Near Beachwood, OH 44122
Dan H
Job Details:
11/06/2017
Customer complaint tat unit is not cooling, fresh food section temperature at 48 degrees, freezer section temperature at 37 degrees, evaporator fan is running, compressor and condenser fan are running, no frost pattern on evaporator, tapped system, found in a 20” vacuum, added half charge, frost pattern improved, unit needs new compressor and evaporator ; ordrng 1 W10836706 (evaporator) and 1 W11092625 (compressor), used 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock, schdld next appmnt for 11/10 FR
We serviced a
WRT111SFDB02 WHIRLPOOL
Model REFRIGERATOR
Near Middleburg Heights, OH 44130
Dan H
Job Details:
11/06/2017
Room is occupied, guest does not want anyone in the room, resheduled for 11/10/17; schdld next appmnt for 11/10 FR
We serviced a
GI6SARXXF01 WHIRLPOOL
Model REFRIGERATOR
Near Amherst, OH 44001
Paul H.
Job Details:
11/05/2017
Found ice buildup, FC not closing properly, found drawer basket misaligned, cleared ice and corrected.
