Service History 1238 | Freds Appliance

We serviced a

CGM2745FQ0 WHIRLPOOL

Model DRYER

Near Oberlin, OH 44074

Mac

Job Details: 05/21/2018

Replaced dryer door switch. Tested ok.; Job Cmpltd

We serviced a

CGM2745FQ0 WHIRLPOOL

Model DRYER

Near Oberlin, OH 44074

Mac

Job Details: 05/21/2018

Replaced dryer door switch. Tested ok.; Job Cmpltd

We serviced a

WRF540CWBW01 WHIRLPOOL

Model REFRIGERATOR

Near Conneaut, OH 44030

Dan

Job Details: 05/21/2018

Customer complaint that unit is not cooling, unit unplugged when tech arrived, plugged unit in, compressor and condenser fan are running, evaporator fan is running, evaporator has good frost pattern, customer said after unit defrosted unit started cooling, suspect defrost issue, bi metal and heater test good, unit needs new control board, ordering control ; ordrng 1 WPW10677146 (cntrl-elec

We serviced a

MVWB835DW1 MAYTAG

Model WASHER

Near LaGrange, OH 44050

Mac

Job Details: 05/21/2018

Only error was for overload. Ran test cycle. All functions work properly, other than agitation. Will not shift from spin. Office to order clutch.; ordrng 1 W10754448 (clutch)

We serviced a

KSC24C8EYY03 KITCHENAID

Model REFRIGERATOR

Near North Royalton, OH 44133

Chad P.

Job Details: 05/21/2018

Found compressor delivered with no packing in box, missing plug and upside down. All the oil leaked out from the compressor. Need to reorder compressor. ; ordrng 1 W10309988 (compressor)

We serviced a

KDTE204GPS0 KITCHENAID

Model DISHWASHER

Near Brooklyn Heights, OH 44131

Chad P.

Job Details: 05/21/2018

Found wash motor dead. Has power needs sump assy replaced. ; ordrng 1 W11124384 (SUMP)

We serviced a

KRMF706EBS01 KITCHENAID

Model REFRIGERATOR

Near Westlake, OH 44145

Brian B

Job Details: 05/21/2018

Cc freezer getting a lot of ice,also ice maker not making ice sometimes,and door alarm turn on when door fully shut. Shimmed right French door using spacer from t/s. Adjusted hinge for better contact with door switch. Also, removed freezer door and bins and used steamer to clear ice. Op test ok.; used 1 WPW10221048 (SPACER) from stock, Job Cmpltd

We serviced a

WRB322DMBM00 Whirlpool

Model Refrigerator

Near University Heights, OH 44118

Corey L.

Job Details: 05/21/2018

Customer complaint of gurgling sound, confirmed, damper motor is loud when opening and closing, unit needs new damper control; ordrng 1 WPW10594330 (control),

We serviced a

MVWC415EW1 Maytag

Model Washer

Near Cleveland, OH 44128

Corey L.

Job Details: 05/21/2018

Customer complaint washer has lid lock on when she went down to start a cycle, ran diagnostics no codes found, lid lock test passed, started drain and spin, unit locked lid in drain n spin cycle, customer using the second line on detergent cap roughly 5-6 tbsp, advised customer to use only 1-2 tbsp of HE detergent, unit is operating as designed

We serviced a

WRS325SDHZ Whirlpool

Model Refrigerator

Near Cleveland, OH 44128

Corey L.

Job Details: 05/21/2018

Customer complaint fridge not cooling at all from install, confirmed both sections room temp, fans are running, compressor is super hot, outlet behind fridge has an open ground, bench tested with ext cord to grounded outlet and compressor just hummed, compressor is dead, unit will need a condenser, and filter dryer W10309988, 876765

We serviced a

MVWB880BW0 Maytag

Model Washer

Near Russell Center, OH 44072

Corina H

Job Details: 05/21/2018

CC that the unit will light up and do nothing. Started unit and the unit went into a spin the agitator stopped the basket kept going. Will need a new gearcase and rpm sensor. The dispenser is leaking. Cust does not want to fix.

We serviced a

JGS9900CDB01 JENN-AIR

Model RANGE

Near MIDDLEBRG HTS, OH 44130

Mac

Job Details: 05/21/2018

Right and middle grates are warped. Left front valve is not locking when turned to off. Left rear sparker, sparks randomly. Office to order both grates, valve, and harness.; ordrng 1 74011875 (grill- air) and 1 7502P493-60 (valve-brnr LF) and 1 WP74011647 (switch har) and 1 WP7518P332-60 (grate-brnr RIGHT)

We serviced a

KDRP407HSS4 KITCHENAID

Model RANGE

Near Bay Village, OH 44140

Brian B

Job Details: 05/21/2018

Replaced oven control. Heated oven to 350. Op test ok.

We serviced a

WRT311FZDB Whirlpool

Model Refrigerator

Near Saybrook Township, OH 44004

Gabriel P

Job Details: 05/18/2018

Install damper control OP TEST OK

We serviced a

MTB2156GEW MAYTAG

Model REFRIGERATOR

Near South Euclid, OH 44121

Dan

Job Details: 05/18/2018

Customer complaint that unit is not cooling, fresh food section temperature at 76 degrees , freezer section temperature at 76 degrees, evaporator fan is running, no frost pattern on evaporator , condenser fan is running. Compressor is not running, applied 120vac to compressor, compressor did not start, unit needs new compressor, customer does not want repair

We serviced a

WRB322DMBM00 WHIRLPOOL

Model REFRIGERATOR

Near Brook Park, OH 44142

Mac

Job Details: 05/18/2018

Checked refrigerator, found loose contact at damper motor. Reconnected damper motor, refrigerator is operating properly.; Job Cmpltd

We serviced a

GSL25JFTABS GE

Model REFRIGERATOR

Near East Cleveland, OH 44118

Chad P.

Job Details: 05/18/2018

Found defrost heater open. Needs replaced. Cust will be thinking on repair.

We serviced a

GB2FHDXWQ02 Whirlpool

Model Refrigerator

Near Conneaut, OH 44030

Gabriel P

Job Details: 05/18/2018

GB2FHDXWQ02

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF993FIFM00

Near Reminderville, OH 44202

Robert A.

Job Details: 05/18/2018

Found ff evap frozen, Checked control version, 7.0, good, thermistor discolored, needs upgraded evap cover; ordrng 1 W10875099 (EVAP COVER), schdld next appmnt for 5/24 THU ! [***],

We serviced a

MEDX655DW1 WHIRLPOOL

Model DRYER

Near Avon Lake, OH 44012

Brian B

Job Details: 05/18/2018

, Found timer not advancing. 120v on timer motor. Will need new timer. Office to order part.; ordrng 1 WPW10642928 (TIMER)

We serviced a

GY396LXGT4 WHIRLPOOL

Model RANGE

Near Shaker Heights, OH 44122

Dan

Job Details: 05/18/2018

Customer complaint that unit shuts a off during preheat and flashes error code, started bake for 350 degrees, unit flashed an f3e0(open oven temperature sensor) error code, oven temperature sensor resistance at 1100ohms, unit needs new control, control is no longer available

We serviced a

MDB8959SBB3 MAYTAG

Model DRYER

Near North Ridgeville, OH 44039

Mac

Job Details: 05/18/2018

Replaced electronic control board for dishwasher. All tested ok.; Job Cmpltd

We serviced a

WRT771RWYB01 Whirlpool

Model Refrigerator

Near Cleveland, OH 44105

Corey L.

Job Details: 05/18/2018

Customer complaint is of warm temps in ff section, temps were 70 ff and 30 frz, found drain tube clogged and ice built up the evap to the fan, cleared ice, cleared clog in duck bill style valve, vacuumed dust from condenser and kickplate in the front, advised customer to allow 24hours to get to proper temps

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT111SFDW

Near Cleveland, OH 44106

Jeff M

Job Details: 05/18/2018

Installed new part unit op tested good ; Job Cmpltd,

We serviced a

MAYTAG WASHER

Model MVWC416FW0

Near Cleveland, OH 44108

Jeff M

Job Details: 05/18/2018

he unit is leaving a lot a lint on the unit I told the cust to start unit the clean washer cycle. And she is using non he soap and 1 full cup I told she has to switch to he soap n only use around 2 tablespoons of soap ; Job Cmpltd,

We serviced a

KENMORE WASHER

Model 110.28803890

Near Euclid, OH 44119

Jeff M

Job Details: 05/18/2018

Installed new part unit op tested good ; Job Cmpltd,

We serviced a

KITCHENAID REFRIGERATOR

Model KSCS25FKSS02

Near Solon, OH 44139

Robert A.

Job Details: 05/18/2018

Water leaking through disp intermittently checked connections, good, no air leaks, needs valve; ordrng 1 W10853654 (VALVE89.49), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, [**],

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Aurora, OH 44202

Robert A.

Job Details: 05/18/2018

, Installed auger motor, op test ok; Job Cmpltd,

We serviced a

MVWC565FW1 Maytag

Model Washer

Near Ravenna, OH 44266

Corina H

Job Details: 05/18/2018

Replaced the latch. Optest ng. Lid locked is flashing on control. Will not reset. Will need a control. Called SM to order part. ; ordrng 1 W11162438 (CONTROL ),

We serviced a

MHW4200BW0 MAYTAG

Model WASHER

Near Sheffield Lake, OH 44054

Mac

Job Details: 05/18/2018

Tested washer. Found obstruction in pump. Cleared obstruction and tested washer, operating properly.; Job Cmpltd

We serviced a

MHW6000XW2 MAYTAG

Model WASHER

Near Westlake, OH 44145

Chad P.

Job Details: 05/18/2018

Found no power to unit. Ran extension to different outlet and unit worked. Toggled breakers. No effect. Found gfi in the garage seems to not be functioning. Advised to have an electrician to address the issue. ; Job Cmpltd

We serviced a

110.74532300 Kenmore

Model Dryer

Near Conneaut, OH 44030

Brian M

Job Details: 05/18/2018

Cc that unit has no heat Found open thermal fuse Customer had thermal fuse Installed part from customer OP TEST OK

We serviced a

WRT311FZDM00 WHIRLPOOL

Model REFRIGERATOR

Near Cleveland, OH 44109

Dan

Job Details: 05/18/2018

Customer complaint of water leaking into fresh food section, applied silicon between cabinet and liner; Job Cmpltd

We serviced a

FSE748GFS0 Frigidaire

Model Dryer

Near Cleveland, OH 44113

Corey L.

Job Details: 05/18/2018

Customer complaint dryer not heating, started normal timed dry, unit heated, customer has foil style vent, advised to replace with semi-solid or solid metal vent control knob is broken

We serviced a

WDF750SAYB3 Whirlpool

Model Dishwasher

Near Kent, OH 44240

Corina H

Job Details: 05/18/2018

CC that the dishwasher is leaking from the float switch.Started dishwasher let it for 30 minutes. Could not duplicate the leak. Did find a buildup on the frame. Cleaned the frame, started unit no leaks. Optest ok.;

We serviced a

KDTE234GPS0 KITCHENAID

Model DISHWASHER

Near Westlake, OH 44145

Chad P.

Job Details: 05/18/2018

Found third rack rails broke off and feel onto silverware basket cracking it. Needs basket and rails replaced. ; ordrng 1 W10913628 (TRACK) and 1 W10914507 (RH TRACK) and 1 WPW10473836 (BASKET)

We serviced a

WGG745S0FS02 WHORLPOOL

Model RANGE

Near Lorain, OH 44053

Mac

Job Details: 05/18/2018

Checked operation and temperatures of oven, tested properly. Explained operation, preheat time to customer.; Job Cmpltd

We serviced a

A407 Maytag

Model Washer

Near Austinburg, OH 44010

Brian M

Job Details: 05/18/2018

Cc that unit will not spin, and leaks from tub Found visible rust hole where water is leaking took pic Found motor humming and basket not spinning Needs inner and out tub belts and motor During look up tub and motor seem to be NLA ; ordrng 1 201674 (MOTOR) and 1 205159 (TUB) and 1 207831 (tub) and 1 211124 (BELT) and 1 211125 (BELT)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ00

Near Willoughby, OH 44094

Jeff M

Job Details: 05/18/2018

Installed new part unit op tested good ; Job Cmpltd,

We serviced a

WTW5000DW1 WHIRLPOOL

Model WASHER

Near Avon Lake, OH 44012

Brian B

Job Details: 05/18/2018

Replaced motor. Ran calibration and auto test. Op test ok.; Job Cmpltd

We serviced a

RTW4516FW1 ROPER

Model WASHER

Near Cleveland, OH 44135

Chad P.

Job Details: 05/18/2018

Found unit is pulsing water on and off. Advised customer that this is the unit calling for hot water to regulate temps and is normal. Op test ok. ; Job Cmpltd

We serviced a

WED4815EW1 WHIRLPOOL

Model DRYER

Near Brooklyn, OH 44144

Dan

Job Details: 05/18/2018

Customer complaint that unit is not heated, started normal dry cycle, unit heated, unit is operating as designed ; Job Cmpltd

We serviced a

WRT106TFDB01 Whirlpool

Model Refrigerator

Near Andover, OH 44003

Brian M

Job Details: 05/18/2018

Recovered refrigerant, replaced evap, comp and drier, pulled 28”vac w/pump, watched, no change, charged 4.27 oz r134a, lowside fluctuating between 20”vac and 10psi, Floating restriction in cap tube low side jumps on gauge,

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW

Near MENTOR ON THE, OH 44060

Jeff M

Job Details: 05/18/2018

I tried to install the new seal but it’s not a correct fit by like 8th inch. A pond install the seal ripped. Order the door the seal is pre-fitted in the door on this model ; ordrng 1 LW10599404 (dor-fip), schdld next appmnt for 5/24

We serviced a

RTW4516FW2 Roper

Model Washer

Near Cleveland, OH 44113

Corey L.

Job Details: 05/18/2018

Customer complaint washer does nothing, confirmed the unit won’t let me into diagnostics even, unit is getting 110v, green led on control not lit, checked shifter, harness and all connections at control, all check good, unit needs a control ; ordrng 1 W11170318 (CNTRL),

We serviced a

KBMC140HSS0 Kitchenaid

Model Microwave

Near Chagrin Falls, OH 44022

Corina H

Job Details: 05/18/2018

CC that there is a buzzing noise when turning the unit on. Can not pull unit down. Oven cart will not reach. Ran unit with a cup of water, did not heat. Will need two tech. Pre-id the transformer, mag, diode and capacitor. Called SM to order parts. ; ordrng 1 WP4375020 (capactr-mg 7610) and 1 WP4375286 (transformr 19920) and 1 WP4375424 (magnetron 26911) and 1 WPW10687786 (diode 1881)

We serviced a

KDTE104EBL1 KITCHENAID

Model DISHWASHER

Near Elyria, OH 44035

Mac

Job Details: 05/18/2018

Heater measuring at 12 ohms. Also, unit not advancing through end of cycle. Office to order control and heater.; ordrng 1 W10703867 (heater) and 1 W10854225 (cntrl-elec)

We serviced a

WFG320M0BB0 WHIRLPOOL

Model RANGE

Near Cleveland, OH 44135

Chad P.

Job Details: 05/18/2018

Found valve for front left burner jammed and bent. Also front door glass separated from frame. Needs valve, glass and support brackets. ; ordrng 1 W10814916 (VALVE) and 1 W10883496 (BRACKET. KIT. ) and 1 WPW10535777 (GLASS)

We serviced a

JGS8850CDB00 JENN-AIR

Model RANGE

Near Avon Lake, OH 44012

Brian B

Job Details: 05/18/2018

CC that oven turns off after 30-45 minutes. Heated oven to 350. Oven turned off after 50 minutes and display went back to time of day. Called tech line, Mark, 7722024398. He said problem is probably panel cancel key, but could also be bad control.

We serviced a

MVWB850WL1 Maytag

Model Washer

Near East Cleveland, OH 44112

Corey L.

Job Details: 05/18/2018

Customer complaint of a loud noise in spin, ran diagnostics found no codes, started auto test cycle mid speed spin and heard a rubber squeaking sound, removed tub and found a little adhesive between seal and drive shaft, cleaned excess adhesive, op test good; Job Cmpltd

We serviced a

LSQ9110PW2 Whirlpool

Model Washer

Near Warrensville Heights, OH 44122

Corina H

Job Details: 05/18/2018

Replaced the timer. The timers tabs are broken and it will not stay in place. Will need to order a new timer. Called SM to order part; ordrng 1 WP3955765 (timer),

We serviced a

WRF555SDFZ04 WHIRLPOOL

Model REFRIGERATOR

Near Walton Hills, OH 44146

Dan

Job Details: 05/18/2018

Installed new control, op test no good, control still not sending power to valve, ordering control and user interface ; ordrng 1 W11043763 (cntrl-elec) and 1 W11157004 (user interface )

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADB7

Near Mentor, OH 44060

Jeff M

Job Details: 05/18/2018

The drain was plugged I clean the drain op tested good ; Job Cmpltd,

We serviced a

AFD2535DEW WHIRLPOOL

Model REFRIGERATOR

Near Parma Heights, OH 44130

Chad P.

Job Details: 05/18/2018

Found I.m. Over filling and jamming ice maker. Water checks good. Replaced filter for Cust. Installed new ice maker and cycled. Op test ok. 24 hrs to fill basket. ; used 1 4317943 (ICEMAKER)

We serviced a

KRFC300ESS01 KITCHENAID

Model REFRIGERATOR

Near Parma Heights, OH 44130

Chad P.

Job Details: 05/18/2018

Found insert in door lot aligning with closer. Unable to adjust. Needs door replaced. ; ordrng 1 13107887SQ (dor-fip ss)

We serviced a

WRF989SDAE01 WHIRLPOOL

Model REFRIGERATOR

Near Lorain, OH 44055

Brian B

Job Details: 05/18/2018

CC of not cold enough and frost building up in freezer. Also leak in back of machine. Checked sealed system, both evaps are cooling properly. found side rails in freezer are sticking. Will need new rails. Also, found water tube cracked where it plugs into primary valve. Office to order parts. ; ordrng 1 W10625067 (bracket) and 1 W10625068 (bracket) and 1 W11209890 (WATER TUBE)

We serviced a

MAYTAG REFRIGERATOR

Model MRT711SMFZ00

Near Painesville, OH 44077

Jeff M

Job Details: 05/18/2018

The wheel was squeaking I added some silicone blaster spray unit tested good ;

We serviced a

WEG515S0FS0 Whirlpool

Model Range

Near Cleveland Heights, OH 44112

Corey L.

Job Details: 05/18/2018

Customer only received dsi board and control, installed dsi board, op test no good, power not getting to dsi now, replaced control, op test good;

We serviced a

WRX735SDBM03 WHIRLPOOL

Model REFRIGERATOR

Near LaGrange, OH 44050

Mac

Job Details: 05/18/2018

Replaced FF and FZ side door gaskets.; Job Cmpltd

We serviced a

KRFC300ESS01 KITCHENAID

Model REFRIGERATOR

Near Parma Heights, OH 44130

Chad P.

Job Details: 05/18/2018

Found insert in door lot aligning with closer. Unable to adjust. Needs door replaced

We serviced a

WDF730PAYB6 WHIRLPOOL

Model DISHWASHER

Near Bedford, OH 44146

Dan

Job Details: 05/18/2018

Customer complaint that unit is not draining, confirmed, found a piece of glass in drain pump housing, removed, unit drains, op test good

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHS2611PFAA

Near Painesville Township, OH 44077

Jeff M

Job Details: 05/18/2018

Installed new part unit op tested good ; Job Cmpltd,

We serviced a

WHIRLPOOL REFRIGERATOR

Model GD5SHAXNS00

Near Perry Township, OH 44081

Jeff M

Job Details: 05/18/2018

, Incorrect door kit was ordered they took the part that I ordered re-order for the correct part I had customer pay the difference; ordrng 1 8201756 (ice door kt), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, C schdld next appmnt for 5/24 THU 8-12,

We serviced a

MFI2570FEZ03 Whirlpool

Model Refrigerator

Near WARRENSVL HTS, OH 44122

Corina H

Job Details: 05/18/2018

Replaced the valve. Optest ok.

We serviced a

MHW5500FW1 MAYTAG

Model WASHER

Near Brecksville, OH 44141

Chad P.

Job Details: 05/18/2018

Cc that unit still filling with cold on normal. Ran service mode to get hot water primed and then ran normal wash set to hot. Unit filled with cold. Techline. Tj. This is normal. No stored faults in system and unit is drawing hot water in service mode means unit is working as designed. Unit will use heater to raise water temps

We serviced a

NTW4516FW AMANA

Model WASHER

Near Garfield Heights, OH 44125

Mac

Job Details: 05/18/2018

Found front left leg not level causing unit to be very out of balance. Corrected leg. Ran calibration and service test mode. Op test ok.

We serviced a

110.28002012 KENMORE

Model WASHER

Near Strongsville, OH 44149

Mac

Job Details: 05/18/2018

Tested washer, found shaft had pulled away from transmission. Customer decided not to repair the washer at this time.

We serviced a

GI5SVAXVL01 WHIRLPOOL

Model REFRIGERATOR

Near Mentor, OH 44060

Dan

Job Details: 05/18/2018

Customer complaint that unit is not cooling or doing anything, Fresh food section and freezer section temperature at 65 degrees, fans and compressor are not running, reset control, still nothing running, unit needs new control board, customer has plastic water line connected to refrigerator, advised customer that this is a potential flood hazard and they should replace it with a copper water line , customer does not want repair ;

We serviced a

KDTE334GPS0 KITCHENAID

Model DISHWASHER

Near Bay Village, OH 44140

Mac

Job Details: 05/18/2018

Replaced scratched console. Ran test cycle. Machine would not drain. Found drain hose smashed behind machine. Sent pic. Also, tightened counter bracket screws.will need new drain hose. Brought back core.; ordrng 1 8269144A (drain hose)

We serviced a

WTW5000DW1 Whirlpool

Model Washer

Near Euclid, OH 44132

Corey L.

Job Details: 05/18/2018

Customer complaint washer not working, f8e1 long drain, f8e3 overflow condition, f2e1 stuck key, cleared codes, in manual test mode found cold water off to unit, when cold water to the unit is on it trickles out, water valve failed, replaced with truck stock op test good

We serviced a

FGHB2866PF3 Frigidaire

Model Refrigerator

Near Chardon, OH 44024

Corina H

Job Details: 05/18/2018

CC that the ice maker is not working. Found the ice maker flex tray is broken and the water keeps running threw the valve. Will need a new ice maker and valve. Called SM to order parts. ; ordrng 1 242253002 (valve-water) and 1 243297606 (ice maker 11505),

We serviced a

MVWB835DW3 Maytag

Model Washer

Near Moreland Hills, OH 44022

Corina H

Job Details: 05/18/2018

Replaced the water valve. Placed a water mat down, took pic. The control was in right box, wrong part number. Brought part back for return. Called SM to order control. ; ordrng 1 W11112656 (console) and 1 W11170706 (CONTROL )

We serviced a

AMANA REFRIGERATOR

Model ABR2233FES

Near Hambden Township, OH 44024

Robert A.

Job Details: 05/18/2018

Found evap frozen, put into forced defrost, ng, checked heater and bimetal, good, needs control and defrosted op test ok; used 1 WPW10503278 (MUST RETURN*152.20) from stock, Job Cmpltd,

We serviced a

KITCHENAID RANGE

Model KSGG700ESS0

Near Solon, OH 44139

Robert A.

Job Details: 05/18/2018

Installed key pad and ribbon cable, panel did not come with bezels for burner valves, needs bezels; ordrng 1 W10814133 (BEZEL 5), schdld next appmnt for 5/23 WED !,

Near Solon, OH 44139

Robert A.

Job Details: 05/18/2018

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHVOO

Near Kent, OH 44240

Robert A.

Job Details: 05/18/2018

Found line to tank cracked, repaired, op test okCust has a plastic waterline attached to refrigerator (see pic), explained the flooding hazard associated with this type of waterline and advised cust to replace with a copper waterline to prevent flooding.Cust has a saddle valve connected to the supply line (see pic), advised cust the flooding hazard associated with this type of valve, recommended cust have the valve replaced with an inline valve,; used 1 TJ80-55 (5/16-5/16 JOHN GUESS) from stock, Job Cmpltd,

We serviced a

KSGG700EWH0 KITCHENAID

Model RANGE

Near Highland Heights, OH 44143

Dan

Job Details: 05/18/2018

Customer complaint that oven temperature is too low, oven temperature sensor is good, started bake for 350 degrees, temp after 20-25 minutes preheat time, temperature at 344 degrees, advised customer to allow 20-25 minutes for preheat time, unit is operating as designed ; Job Cmpltd

We serviced a

665.16032402 KENMORE

Model DISHWASHER

Near North Ridgeville, OH 44039

Mac

Job Details: 05/18/2018

Control board needs replaced. Customer does not want to repair

We serviced a

KUDS30FXSS8 KITCHENAID

Model DISHWASHER

Near Avon, OH 44011

Mac

Job Details: 05/18/2018

Technical Service Pointer #: W10756177B. Wheels are falling off of top rack and causing them to keep the top rack from pushing completely in, not allowing door to completely close. Replaced adjusters from truck stock.; used 1 W10712394 (ADJUSTER (SET OF 2))

We serviced a

MVWB765FW1 MAYTAG

Model WASHER

Near Westlake, OH 44145

Brian B

Job Details: 05/18/2018

Replaced gearcase. Ran calibration and auto test and drain and spin. Op test ok. Machine is in a basement next to a floor drain. No need for water mat.; Job Cmpltd

We serviced a

JCD2289ATW JENN-AIR

Model REFRIGERATOR

Near Highland Heights, OH 44143

Dan

Job Details: 05/17/2018

Customer complaint that unit is not cooling, found evaporator frozen solid, unit needs new adaptive defrost control board, new bi-metal, and new heater; ordrng 1 61005988 (adaptve def timer) and 1 WP61006199 (heater)

We serviced a

MEDC215EW1 MAYTAG

Model DRYER

Near Concord Township, OH 44077

Jeff M

Job Details: 05/17/2018

The element was making contact with the cabinet causing the heating element to be on constantly; used 1 279838 (ELEMENT)

We serviced a

ZEK938SF2SS GE

Model WALL OVEN

Near Lyndhurst, OH 44124

Dan

Job Details: 05/17/2018

Customer complaint that oven is not working, found no buttons on user interface working, reset controls, buttons on user interface are working now, started bake for 350 degrees, unit heated, display showed f0(shorted off key) error code, all keys on user interface are working, unit needs new control, control is out of stock at all our distributors

We serviced a

GFSS6KKYCSS GE

Model REFRIGERATOR

Near Avon, OH 44011

Mac

Job Details: 05/17/2018

Drain for fresh food evaporator was frozen. Installed drain heater strap. Tested ok. Also, ordering pantry cover per AB.; ordrng 1 WR32X10784 (asm cover-slide pant), used 1 819043 (DEFROST HEAT PROBE)

We serviced a

EI28BS56IS5 ELECTROLUX

Model REFRIGERATOR

Near Bay Village, OH 44140

Chad P.

Job Details: 05/17/2018

Replaced water valve. Advised it will take time to start making ice and to fill basket. ; Job Cmpltd

We serviced a

KSSC42FMS00 Kitchenaid

Model Refrigerator

Near Bratenahl, OH 44108

Corey L.

Job Details: 05/17/2018

Installed new water inlet valve, turned water supply on with customer verification, op test good,

We serviced a

MVWB835DW1 Maytag

Model Washer

Near Cleveland, OH 44139

Corina H

Job Details: 05/17/2018

Replaced the gearcase. Placed a water mat down took pic. Optest ok.

We serviced a

WTW5000DW1 Whirlpool

Model Washer

Near Cleveland, OH 44102

Corey L.

Job Details: 05/17/2018

Customer complaint washer not working, unit was unplugged, plugged in unit and drain pump started, unit drained some water left in basket, canceled cycle and started a normal cycle, unit filled and advanced to wash, canceled and started drain and spin, unit drained and spun, ran diagnostics found f0e2 over suds, advised customer to use only 1-2 tbsp of of he detergent, unit is operating as designed ; Job Cmpltd

We serviced a

CWE5800ACE MAYTAG

Model WALL OVEN

Near Painesville, OH 44077

Jeff M

Job Details: 05/17/2018

The unit is not holding temp the unit needs a new control and temp sensor ; ordrng 1 12001656 (sensor,ovn) and 1 74001404 (clock (wht))

We serviced a

SF367LEMW0 WHIRLPOOL

Model RANGE

Near Willowick, OH 44095

Jeff M

Job Details: 05/17/2018

The main regulator is leaking gas needs replaced ; ordrng 1 WPW10293048 (MAIN GAS VALVE )

We serviced a

KGRS505XSS01 JENN-AIR

Model COOK TOP

Near Pepper Pike, OH 44124

Dan

Job Details: 05/17/2018

ustomer complaint that right rear burner knob is not working, confirmed, burner valve is seized, unit needs new burner valve; ordrng 1 WPW10206287 (valve-brnr)

We serviced a

MVWB765FW2 MAYTAG

Model WASHER

Near Lorain, OH 44053

Mac

Job Details: 05/17/2018

Unit had error code F0E3 for overload. Ran through all cycles ok. No abnormal noise. Ran calibration. All tested ok. ; Job Cmpltd

We serviced a

MVWB835DW1 MAYTAG

Model WASHER

Near Lorain, OH 44053

Mac

Job Details: 05/17/2018

Unit tested ok. Dispensing ok. Error F5E4 for lid not opened between cycles. All tested ok. Customer may have had hot water turned off of reversed.; Job Cmplt

We serviced a

MEW7530AB01 MAYTAG

Model WALL OVEN

Near Seven Hills, OH 44131

Chad P.

Job Details: 05/17/2018

Found thermal open. Replaced and ran bake. Op test ok. ; used 1 WPW10545255 (FUSE-THRML)

We serviced a

MHW3505FW0 WHIRLPOOL

Model WASHER

Near Seven Hills, OH 44131

Chad P.

Job Details: 05/17/2018

Stored F1 E3 fault. Cleared fault and cleaned out drain catch. Advised customer to reduce soap usage. Op test ok.; Job Cmpltd,

We serviced a

WFG540H0AE0 WHIRLPOOL

Model RANGE

Near Rocky River, OH 44116

Brian B

Job Details: 05/17/2018

CC that right front burner flame is not as high as it used to be. Checked burner. Flame too low. Found burner orifice clogged up.. used wire gauge tool to clean out orifice. Tested burner. Flame is still not as high as LF burner but is better. We would have to replace valve to get a higher flame. Advised customer.; Job Cmpltd

We serviced a

GMC305PRB01 WHIRLPOOL

Model WALL OVEN

Near Westlake, OH 44145

Brian B

Job Details: 05/17/2018

Found door latch in locked position but door open and light on. Ohmed out lock motor, correct. Called whirl TL, 7722016175. Ohmed out latch switch, open. Should be closed when latch is in locked position. Will need new door latch. .; ordrng 1 WP9760889 (LATCH)

Near Painesville, OH 44077

Gabriel P

Job Details: 05/17/2018

DU810DWGU2 Cc that unit does not work, timer does not rotate Found water in tub , manually advanced timer unit would not drain Water entering tub and motor sounds strongTimer does not advance on its own Needs timer ; ordrng 1 WP8535366 (timer),

We serviced a

WMH32519FS0 Whirlpool

Model Microwave

Near Westlake, OH 44145

Corey L.

Job Details: 05/17/2018

Customer complaint microwave not heating, confirmed unit is not heating and there is a weird odor, a cross between new plastic smell and an electric smell, transformer failed, may need other issue related components; ordrng 1 W10832024 (thrmst-fix) and 1 W10836753 (transformr) and 1 W10886077 (diode) and 1 WPW10693025 (magnetron)

We serviced a

MHW3505FW0 Maytag

Model Washer

Near Burton, OH 44021

Robert A.

Job Details: 05/17/2018

nstalled ui, ran diognostic cycle, op test ok;

Our Service

Our Training