Service History 1239 | Freds Appliance

We serviced a

FSE748GFS0 Frigidaire

Model Dryer

Near Cleveland, OH 44113

Corey L.

Job Details: 05/18/2018

Customer complaint dryer not heating, started normal timed dry, unit heated, customer has foil style vent, advised to replace with semi-solid or solid metal vent control knob is broken

We serviced a

WDF750SAYB3 Whirlpool

Model Dishwasher

Near Kent, OH 44240

Corina H

Job Details: 05/18/2018

CC that the dishwasher is leaking from the float switch.Started dishwasher let it for 30 minutes. Could not duplicate the leak. Did find a buildup on the frame. Cleaned the frame, started unit no leaks. Optest ok.;

We serviced a

KDTE234GPS0 KITCHENAID

Model DISHWASHER

Near Westlake, OH 44145

Chad P.

Job Details: 05/18/2018

Found third rack rails broke off and feel onto silverware basket cracking it. Needs basket and rails replaced. ; ordrng 1 W10913628 (TRACK) and 1 W10914507 (RH TRACK) and 1 WPW10473836 (BASKET)

We serviced a

WGG745S0FS02 WHORLPOOL

Model RANGE

Near Lorain, OH 44053

Mac

Job Details: 05/18/2018

Checked operation and temperatures of oven, tested properly. Explained operation, preheat time to customer.; Job Cmpltd

We serviced a

A407 Maytag

Model Washer

Near Austinburg, OH 44010

Brian M

Job Details: 05/18/2018

Cc that unit will not spin, and leaks from tub Found visible rust hole where water is leaking took pic Found motor humming and basket not spinning Needs inner and out tub belts and motor During look up tub and motor seem to be NLA ; ordrng 1 201674 (MOTOR) and 1 205159 (TUB) and 1 207831 (tub) and 1 211124 (BELT) and 1 211125 (BELT)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ00

Near Willoughby, OH 44094

Jeff M

Job Details: 05/18/2018

Installed new part unit op tested good ; Job Cmpltd,

We serviced a

WTW5000DW1 WHIRLPOOL

Model WASHER

Near Avon Lake, OH 44012

Brian B

Job Details: 05/18/2018

Replaced motor. Ran calibration and auto test. Op test ok.; Job Cmpltd

We serviced a

RTW4516FW1 ROPER

Model WASHER

Near Cleveland, OH 44135

Chad P.

Job Details: 05/18/2018

Found unit is pulsing water on and off. Advised customer that this is the unit calling for hot water to regulate temps and is normal. Op test ok. ; Job Cmpltd

We serviced a

WED4815EW1 WHIRLPOOL

Model DRYER

Near Brooklyn, OH 44144

Dan

Job Details: 05/18/2018

Customer complaint that unit is not heated, started normal dry cycle, unit heated, unit is operating as designed ; Job Cmpltd

We serviced a

WRT106TFDB01 Whirlpool

Model Refrigerator

Near Andover, OH 44003

Brian M

Job Details: 05/18/2018

Recovered refrigerant, replaced evap, comp and drier, pulled 28”vac w/pump, watched, no change, charged 4.27 oz r134a, lowside fluctuating between 20”vac and 10psi, Floating restriction in cap tube low side jumps on gauge,

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW

Near MENTOR ON THE, OH 44060

Jeff M

Job Details: 05/18/2018

I tried to install the new seal but it’s not a correct fit by like 8th inch. A pond install the seal ripped. Order the door the seal is pre-fitted in the door on this model ; ordrng 1 LW10599404 (dor-fip), schdld next appmnt for 5/24

We serviced a

RTW4516FW2 Roper

Model Washer

Near Cleveland, OH 44113

Corey L.

Job Details: 05/18/2018

Customer complaint washer does nothing, confirmed the unit won’t let me into diagnostics even, unit is getting 110v, green led on control not lit, checked shifter, harness and all connections at control, all check good, unit needs a control ; ordrng 1 W11170318 (CNTRL),

We serviced a

KBMC140HSS0 Kitchenaid

Model Microwave

Near Chagrin Falls, OH 44022

Corina H

Job Details: 05/18/2018

CC that there is a buzzing noise when turning the unit on. Can not pull unit down. Oven cart will not reach. Ran unit with a cup of water, did not heat. Will need two tech. Pre-id the transformer, mag, diode and capacitor. Called SM to order parts. ; ordrng 1 WP4375020 (capactr-mg 7610) and 1 WP4375286 (transformr 19920) and 1 WP4375424 (magnetron 26911) and 1 WPW10687786 (diode 1881)

We serviced a

KDTE104EBL1 KITCHENAID

Model DISHWASHER

Near Elyria, OH 44035

Mac

Job Details: 05/18/2018

Heater measuring at 12 ohms. Also, unit not advancing through end of cycle. Office to order control and heater.; ordrng 1 W10703867 (heater) and 1 W10854225 (cntrl-elec)

We serviced a

WFG320M0BB0 WHIRLPOOL

Model RANGE

Near Cleveland, OH 44135

Chad P.

Job Details: 05/18/2018

Found valve for front left burner jammed and bent. Also front door glass separated from frame. Needs valve, glass and support brackets. ; ordrng 1 W10814916 (VALVE) and 1 W10883496 (BRACKET. KIT. ) and 1 WPW10535777 (GLASS)

We serviced a

JGS8850CDB00 JENN-AIR

Model RANGE

Near Avon Lake, OH 44012

Brian B

Job Details: 05/18/2018

CC that oven turns off after 30-45 minutes. Heated oven to 350. Oven turned off after 50 minutes and display went back to time of day. Called tech line, Mark, 7722024398. He said problem is probably panel cancel key, but could also be bad control.

We serviced a

MVWB850WL1 Maytag

Model Washer

Near East Cleveland, OH 44112

Corey L.

Job Details: 05/18/2018

Customer complaint of a loud noise in spin, ran diagnostics found no codes, started auto test cycle mid speed spin and heard a rubber squeaking sound, removed tub and found a little adhesive between seal and drive shaft, cleaned excess adhesive, op test good; Job Cmpltd

We serviced a

LSQ9110PW2 Whirlpool

Model Washer

Near Warrensville Heights, OH 44122

Corina H

Job Details: 05/18/2018

Replaced the timer. The timers tabs are broken and it will not stay in place. Will need to order a new timer. Called SM to order part; ordrng 1 WP3955765 (timer),

We serviced a

WRF555SDFZ04 WHIRLPOOL

Model REFRIGERATOR

Near Walton Hills, OH 44146

Dan

Job Details: 05/18/2018

Installed new control, op test no good, control still not sending power to valve, ordering control and user interface ; ordrng 1 W11043763 (cntrl-elec) and 1 W11157004 (user interface )

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADB7

Near Mentor, OH 44060

Jeff M

Job Details: 05/18/2018

The drain was plugged I clean the drain op tested good ; Job Cmpltd,

We serviced a

AFD2535DEW WHIRLPOOL

Model REFRIGERATOR

Near Parma Heights, OH 44130

Chad P.

Job Details: 05/18/2018

Found I.m. Over filling and jamming ice maker. Water checks good. Replaced filter for Cust. Installed new ice maker and cycled. Op test ok. 24 hrs to fill basket. ; used 1 4317943 (ICEMAKER)

We serviced a

KRFC300ESS01 KITCHENAID

Model REFRIGERATOR

Near Parma Heights, OH 44130

Chad P.

Job Details: 05/18/2018

Found insert in door lot aligning with closer. Unable to adjust. Needs door replaced. ; ordrng 1 13107887SQ (dor-fip ss)

We serviced a

WRF989SDAE01 WHIRLPOOL

Model REFRIGERATOR

Near Lorain, OH 44055

Brian B

Job Details: 05/18/2018

CC of not cold enough and frost building up in freezer. Also leak in back of machine. Checked sealed system, both evaps are cooling properly. found side rails in freezer are sticking. Will need new rails. Also, found water tube cracked where it plugs into primary valve. Office to order parts. ; ordrng 1 W10625067 (bracket) and 1 W10625068 (bracket) and 1 W11209890 (WATER TUBE)

We serviced a

MAYTAG REFRIGERATOR

Model MRT711SMFZ00

Near Painesville, OH 44077

Jeff M

Job Details: 05/18/2018

The wheel was squeaking I added some silicone blaster spray unit tested good ;

We serviced a

WEG515S0FS0 Whirlpool

Model Range

Near Cleveland Heights, OH 44112

Corey L.

Job Details: 05/18/2018

Customer only received dsi board and control, installed dsi board, op test no good, power not getting to dsi now, replaced control, op test good;

We serviced a

WRX735SDBM03 WHIRLPOOL

Model REFRIGERATOR

Near LaGrange, OH 44050

Mac

Job Details: 05/18/2018

Replaced FF and FZ side door gaskets.; Job Cmpltd

We serviced a

KRFC300ESS01 KITCHENAID

Model REFRIGERATOR

Near Parma Heights, OH 44130

Chad P.

Job Details: 05/18/2018

Found insert in door lot aligning with closer. Unable to adjust. Needs door replaced

We serviced a

WDF730PAYB6 WHIRLPOOL

Model DISHWASHER

Near Bedford, OH 44146

Dan

Job Details: 05/18/2018

Customer complaint that unit is not draining, confirmed, found a piece of glass in drain pump housing, removed, unit drains, op test good

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHS2611PFAA

Near Painesville Township, OH 44077

Jeff M

Job Details: 05/18/2018

Installed new part unit op tested good ; Job Cmpltd,

We serviced a

WHIRLPOOL REFRIGERATOR

Model GD5SHAXNS00

Near Perry Township, OH 44081

Jeff M

Job Details: 05/18/2018

, Incorrect door kit was ordered they took the part that I ordered re-order for the correct part I had customer pay the difference; ordrng 1 8201756 (ice door kt), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, C schdld next appmnt for 5/24 THU 8-12,

We serviced a

MFI2570FEZ03 Whirlpool

Model Refrigerator

Near WARRENSVL HTS, OH 44122

Corina H

Job Details: 05/18/2018

Replaced the valve. Optest ok.

We serviced a

MHW5500FW1 MAYTAG

Model WASHER

Near Brecksville, OH 44141

Chad P.

Job Details: 05/18/2018

Cc that unit still filling with cold on normal. Ran service mode to get hot water primed and then ran normal wash set to hot. Unit filled with cold. Techline. Tj. This is normal. No stored faults in system and unit is drawing hot water in service mode means unit is working as designed. Unit will use heater to raise water temps

We serviced a

NTW4516FW AMANA

Model WASHER

Near Garfield Heights, OH 44125

Mac

Job Details: 05/18/2018

Found front left leg not level causing unit to be very out of balance. Corrected leg. Ran calibration and service test mode. Op test ok.

We serviced a

110.28002012 KENMORE

Model WASHER

Near Strongsville, OH 44149

Mac

Job Details: 05/18/2018

Tested washer, found shaft had pulled away from transmission. Customer decided not to repair the washer at this time.

We serviced a

GI5SVAXVL01 WHIRLPOOL

Model REFRIGERATOR

Near Mentor, OH 44060

Dan

Job Details: 05/18/2018

Customer complaint that unit is not cooling or doing anything, Fresh food section and freezer section temperature at 65 degrees, fans and compressor are not running, reset control, still nothing running, unit needs new control board, customer has plastic water line connected to refrigerator, advised customer that this is a potential flood hazard and they should replace it with a copper water line , customer does not want repair ;

We serviced a

KDTE334GPS0 KITCHENAID

Model DISHWASHER

Near Bay Village, OH 44140

Mac

Job Details: 05/18/2018

Replaced scratched console. Ran test cycle. Machine would not drain. Found drain hose smashed behind machine. Sent pic. Also, tightened counter bracket screws.will need new drain hose. Brought back core.; ordrng 1 8269144A (drain hose)

We serviced a

WTW5000DW1 Whirlpool

Model Washer

Near Euclid, OH 44132

Corey L.

Job Details: 05/18/2018

Customer complaint washer not working, f8e1 long drain, f8e3 overflow condition, f2e1 stuck key, cleared codes, in manual test mode found cold water off to unit, when cold water to the unit is on it trickles out, water valve failed, replaced with truck stock op test good

We serviced a

FGHB2866PF3 Frigidaire

Model Refrigerator

Near Chardon, OH 44024

Corina H

Job Details: 05/18/2018

CC that the ice maker is not working. Found the ice maker flex tray is broken and the water keeps running threw the valve. Will need a new ice maker and valve. Called SM to order parts. ; ordrng 1 242253002 (valve-water) and 1 243297606 (ice maker 11505),

We serviced a

MVWB835DW3 Maytag

Model Washer

Near Moreland Hills, OH 44022

Corina H

Job Details: 05/18/2018

Replaced the water valve. Placed a water mat down, took pic. The control was in right box, wrong part number. Brought part back for return. Called SM to order control. ; ordrng 1 W11112656 (console) and 1 W11170706 (CONTROL )

We serviced a

AMANA REFRIGERATOR

Model ABR2233FES

Near Hambden Township, OH 44024

Robert A.

Job Details: 05/18/2018

Found evap frozen, put into forced defrost, ng, checked heater and bimetal, good, needs control and defrosted op test ok; used 1 WPW10503278 (MUST RETURN*152.20) from stock, Job Cmpltd,

We serviced a

KITCHENAID RANGE

Model KSGG700ESS0

Near Solon, OH 44139

Robert A.

Job Details: 05/18/2018

Installed key pad and ribbon cable, panel did not come with bezels for burner valves, needs bezels; ordrng 1 W10814133 (BEZEL 5), schdld next appmnt for 5/23 WED !,

Near Solon, OH 44139

Robert A.

Job Details: 05/18/2018

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHVOO

Near Kent, OH 44240

Robert A.

Job Details: 05/18/2018

Found line to tank cracked, repaired, op test okCust has a plastic waterline attached to refrigerator (see pic), explained the flooding hazard associated with this type of waterline and advised cust to replace with a copper waterline to prevent flooding.Cust has a saddle valve connected to the supply line (see pic), advised cust the flooding hazard associated with this type of valve, recommended cust have the valve replaced with an inline valve,; used 1 TJ80-55 (5/16-5/16 JOHN GUESS) from stock, Job Cmpltd,

We serviced a

KSGG700EWH0 KITCHENAID

Model RANGE

Near Highland Heights, OH 44143

Dan

Job Details: 05/18/2018

Customer complaint that oven temperature is too low, oven temperature sensor is good, started bake for 350 degrees, temp after 20-25 minutes preheat time, temperature at 344 degrees, advised customer to allow 20-25 minutes for preheat time, unit is operating as designed ; Job Cmpltd

We serviced a

665.16032402 KENMORE

Model DISHWASHER

Near North Ridgeville, OH 44039

Mac

Job Details: 05/18/2018

Control board needs replaced. Customer does not want to repair

We serviced a

KUDS30FXSS8 KITCHENAID

Model DISHWASHER

Near Avon, OH 44011

Mac

Job Details: 05/18/2018

Technical Service Pointer #: W10756177B. Wheels are falling off of top rack and causing them to keep the top rack from pushing completely in, not allowing door to completely close. Replaced adjusters from truck stock.; used 1 W10712394 (ADJUSTER (SET OF 2))

We serviced a

MVWB765FW1 MAYTAG

Model WASHER

Near Westlake, OH 44145

Brian B

Job Details: 05/18/2018

Replaced gearcase. Ran calibration and auto test and drain and spin. Op test ok. Machine is in a basement next to a floor drain. No need for water mat.; Job Cmpltd

We serviced a

JCD2289ATW JENN-AIR

Model REFRIGERATOR

Near Highland Heights, OH 44143

Dan

Job Details: 05/17/2018

Customer complaint that unit is not cooling, found evaporator frozen solid, unit needs new adaptive defrost control board, new bi-metal, and new heater; ordrng 1 61005988 (adaptve def timer) and 1 WP61006199 (heater)

We serviced a

MEDC215EW1 MAYTAG

Model DRYER

Near Concord Township, OH 44077

Jeff M

Job Details: 05/17/2018

The element was making contact with the cabinet causing the heating element to be on constantly; used 1 279838 (ELEMENT)

We serviced a

ZEK938SF2SS GE

Model WALL OVEN

Near Lyndhurst, OH 44124

Dan

Job Details: 05/17/2018

Customer complaint that oven is not working, found no buttons on user interface working, reset controls, buttons on user interface are working now, started bake for 350 degrees, unit heated, display showed f0(shorted off key) error code, all keys on user interface are working, unit needs new control, control is out of stock at all our distributors

We serviced a

GFSS6KKYCSS GE

Model REFRIGERATOR

Near Avon, OH 44011

Mac

Job Details: 05/17/2018

Drain for fresh food evaporator was frozen. Installed drain heater strap. Tested ok. Also, ordering pantry cover per AB.; ordrng 1 WR32X10784 (asm cover-slide pant), used 1 819043 (DEFROST HEAT PROBE)

We serviced a

EI28BS56IS5 ELECTROLUX

Model REFRIGERATOR

Near Bay Village, OH 44140

Chad P.

Job Details: 05/17/2018

Replaced water valve. Advised it will take time to start making ice and to fill basket. ; Job Cmpltd

We serviced a

KSSC42FMS00 Kitchenaid

Model Refrigerator

Near Bratenahl, OH 44108

Corey L.

Job Details: 05/17/2018

Installed new water inlet valve, turned water supply on with customer verification, op test good,

We serviced a

MVWB835DW1 Maytag

Model Washer

Near Cleveland, OH 44139

Corina H

Job Details: 05/17/2018

Replaced the gearcase. Placed a water mat down took pic. Optest ok.

We serviced a

WTW5000DW1 Whirlpool

Model Washer

Near Cleveland, OH 44102

Corey L.

Job Details: 05/17/2018

Customer complaint washer not working, unit was unplugged, plugged in unit and drain pump started, unit drained some water left in basket, canceled cycle and started a normal cycle, unit filled and advanced to wash, canceled and started drain and spin, unit drained and spun, ran diagnostics found f0e2 over suds, advised customer to use only 1-2 tbsp of of he detergent, unit is operating as designed ; Job Cmpltd

We serviced a

CWE5800ACE MAYTAG

Model WALL OVEN

Near Painesville, OH 44077

Jeff M

Job Details: 05/17/2018

The unit is not holding temp the unit needs a new control and temp sensor ; ordrng 1 12001656 (sensor,ovn) and 1 74001404 (clock (wht))

We serviced a

SF367LEMW0 WHIRLPOOL

Model RANGE

Near Willowick, OH 44095

Jeff M

Job Details: 05/17/2018

The main regulator is leaking gas needs replaced ; ordrng 1 WPW10293048 (MAIN GAS VALVE )

We serviced a

KGRS505XSS01 JENN-AIR

Model COOK TOP

Near Pepper Pike, OH 44124

Dan

Job Details: 05/17/2018

ustomer complaint that right rear burner knob is not working, confirmed, burner valve is seized, unit needs new burner valve; ordrng 1 WPW10206287 (valve-brnr)

We serviced a

MVWB765FW2 MAYTAG

Model WASHER

Near Lorain, OH 44053

Mac

Job Details: 05/17/2018

Unit had error code F0E3 for overload. Ran through all cycles ok. No abnormal noise. Ran calibration. All tested ok. ; Job Cmpltd

We serviced a

MVWB835DW1 MAYTAG

Model WASHER

Near Lorain, OH 44053

Mac

Job Details: 05/17/2018

Unit tested ok. Dispensing ok. Error F5E4 for lid not opened between cycles. All tested ok. Customer may have had hot water turned off of reversed.; Job Cmplt

We serviced a

MEW7530AB01 MAYTAG

Model WALL OVEN

Near Seven Hills, OH 44131

Chad P.

Job Details: 05/17/2018

Found thermal open. Replaced and ran bake. Op test ok. ; used 1 WPW10545255 (FUSE-THRML)

We serviced a

MHW3505FW0 WHIRLPOOL

Model WASHER

Near Seven Hills, OH 44131

Chad P.

Job Details: 05/17/2018

Stored F1 E3 fault. Cleared fault and cleaned out drain catch. Advised customer to reduce soap usage. Op test ok.; Job Cmpltd,

We serviced a

WFG540H0AE0 WHIRLPOOL

Model RANGE

Near Rocky River, OH 44116

Brian B

Job Details: 05/17/2018

CC that right front burner flame is not as high as it used to be. Checked burner. Flame too low. Found burner orifice clogged up.. used wire gauge tool to clean out orifice. Tested burner. Flame is still not as high as LF burner but is better. We would have to replace valve to get a higher flame. Advised customer.; Job Cmpltd

We serviced a

GMC305PRB01 WHIRLPOOL

Model WALL OVEN

Near Westlake, OH 44145

Brian B

Job Details: 05/17/2018

Found door latch in locked position but door open and light on. Ohmed out lock motor, correct. Called whirl TL, 7722016175. Ohmed out latch switch, open. Should be closed when latch is in locked position. Will need new door latch. .; ordrng 1 WP9760889 (LATCH)

Near Painesville, OH 44077

Gabriel P

Job Details: 05/17/2018

DU810DWGU2 Cc that unit does not work, timer does not rotate Found water in tub , manually advanced timer unit would not drain Water entering tub and motor sounds strongTimer does not advance on its own Needs timer ; ordrng 1 WP8535366 (timer),

We serviced a

WMH32519FS0 Whirlpool

Model Microwave

Near Westlake, OH 44145

Corey L.

Job Details: 05/17/2018

Customer complaint microwave not heating, confirmed unit is not heating and there is a weird odor, a cross between new plastic smell and an electric smell, transformer failed, may need other issue related components; ordrng 1 W10832024 (thrmst-fix) and 1 W10836753 (transformr) and 1 W10886077 (diode) and 1 WPW10693025 (magnetron)

We serviced a

MHW3505FW0 Maytag

Model Washer

Near Burton, OH 44021

Robert A.

Job Details: 05/17/2018

nstalled ui, ran diognostic cycle, op test ok;

We serviced a

MEDB835DW4 Maytag

Model Dryer

Near Mentor, OH 44060

Brian M

Job Details: 05/17/2018

Cc that unit will not power onFound proper voltage to terminal block Found power going to control board but no power going out from control Needs ACU ; ordrng 1 W11133021 (CONTROL BOARD )

We serviced a

MEDX6STBW1 Whirlpool

Model Dryer

Near Maple Heights, OH 44137

Corina H

Job Details: 05/17/2018

CC that the unit does not start. Customer has foil style vent advised the customer that it’s a potential fire hazard to replace with a semi rigid or rigid vent. Found the switch was twisted instead of pushed. Reinstalled switch. Optest ok

We serviced a

NTW4516FW1 Amana

Model Washer

Near Maple Heights, OH 44137

Corina H

Job Details: 05/17/2018

CC that the unit is leaking. Found the dispenser is leaking with water. Replaced the dispenser from t/s. Placed water mat down took pic. Optest ok. ; used 1 W11210459 (VALVE)

We serviced a

MVWX655DW1 Maytag

Model Washer

Near Solon, OH 44139

Robert A.

Job Details: 05/17/2018

Found control recieving power, not responding, disconnected all loads, ng, replaced control, ran recal cycle, op test okUnit is plugged in to a nongrounded receptacle, recommended cust have a properly grounded receptacle installed by a qualified professional.;

We serviced a

WOC54EC7AS04 WHIRLPOOL

Model WALL OVEN

Near Lorain, OH 44053

Mac

Job Details: 05/17/2018

Tested unit. No fault codes. Preheated unit. All tested ok. Customer explained that they think the unit is about 20 degrees less than set temperatures. Explained to customer that the unit needs an additional 15 minutes to completely preheat. All components tested ok. ; Job Cmpltd

We serviced a

KFCS22EVMS5 KITCHENAID

Model REFRIGERATOR

Near Lyndhurst, OH 44124

Dan

Job Details: 05/17/2018

Customer complaint of loud thumping sound, noise is coming from air damper, ordering new air damper ; ordrng 1 WPW10594329 (control)

We serviced a

ABB1921BRW00 Amana

Model Refrigerator

Near Hambden Township, OH 44024

Brian M

Job Details: 05/17/2018

Cc that fridge is not cold but freezer is fine Ff 58 Fr 8Found frost build up in the freezer Found 3 amps on forced defrost Defrosted freezer normal frost pattern shown Needs control board replaced ; ordrng 1 WPW10503278 (refer elect cont brd),

We serviced a

A710 Maytag

Model Washer

Near Rocky River, OH 44116

Mac

Job Details: 05/17/2018

Installed new timer, op test good;

We serviced a

KRBR109ESS00 Kitchenaid

Model Refrigerator

Near Rocky River, OH 44116

Corey L.

Job Details: 05/17/2018

Customer complaint of frost in freezer, frost has went away since the call was made, ff temp 40, frz 0, found seal at bottom right corner not meeting frame, put petroleum jelly around seal to train;

We serviced a

WRF989SDAM00 Whirlpool

Model Refrigerator

Near Seven Hills, OH 44131

Corina H

Job Details: 05/17/2018

CC that the unit is not cooling. Ff 43 and fz 9. Control is at ff 37 and fz 0. Ff evap has a good frost pattern. Fz evap had ice at the top of the RT hand corner. Checked the compressor, filter and the lines, no sign of dye. a leak inside the cabinet, non repairable. used 1 TJ90BPV31 (BULLET PIERCING VALVE

We serviced a

KSGG700ESS0 Kitchenaid

Model Range

Near Solon, OH 44139

Robert A.

Job Details: 05/17/2018

Installed key pad and ribbon cable, panel did not come with bezels for burner valves, needs bezels; ordrng 1 W10814133 (BEZEL 5),

We serviced a

MHW5100DC0 Maytag

Model Washer

Near Reminderville, OH 44202

Robert A.

Job Details: 05/17/2018

Installed drain pump, ran test cycle, op test ok;

We serviced a

M1TXEMMWW00 MAYTAG

Model REFRIGERATOR

Near Cleveland, OH 44121

Jeff M

Job Details: 05/17/2018

The evap fan stoped spinning installed new part unit op tested good ; used 1 WP2315539 (MOTOR-EVAP)

We serviced a

CGR3600AS3 FRIGIDAIRE

Model DRYER

Near WARRENSVL HTS, OH 44122

Dan

Job Details: 05/17/2018

Customer complaint that unit is not starting, found motor not starting, unit needs new motor and blower wheel ; ordrng 1 131560100 (motor) and 1 131775600 (blwr housing w/wheel)

We serviced a

WED7500GC0 WHIRLPOOL

Model DRYER

Near Elyria, OH 44074

Mac

Job Details: 05/17/2018

Customer described that dryer is not drying clothes throughout cycle. Vent is clear and air flow is ok. Watched dryer with wet clothes. After first heating cycle, dryer did not heat again. Found F3 E1 code thermistor opened/shorted. Also has error for missing L2 but L2 is present. Office to order cutoff, thermistor and control board.; ordrng 1 279973 (cutoff-tml) and 1 W11124284 (cntrl-elec) and 1 WP8577274 (thermistor)

We serviced a

WRS325SDHZ00 WHIRLPOOL

Model REFRIGERATOR

Near Parma, OH 44129

Chad P.

Job Details: 05/17/2018

Adjusted temps in controls. Advised customer of settings. Manual says 1 in the coldest and 5 is the warmest. This is backwards. Advised Cust that manual is wrong. Advised to allow a couple days for cooling to stabilize. ; Job Cmpltd

We serviced a

MEDB835DW4 MAYTAG

Model DRYER

Near Avon Lake, OH 44012

Brian B

Job Details: 05/17/2018

Found house breaker tripped. Customer said that sparks came out of dryer receptacle. Removed cover, found receptacle burned and shorted. Will need electrician to repair receptacle and wiring. Dryer checks ok.; Job Cmpltd

We serviced a

CAE2795FQ0 Whirlpool

Model Washer

Near Lakewood, OH 44107

Corey L.

Job Details: 05/17/2018

Customer complaint washer does nothing, confirmed unit will not start, ran diagnostics found f5e1 lid switch fault, performed lid lock test, lid lock passed, units control is failing; ordrng 1 W11188527 (CNTRL),

We serviced a

WFG525S0HZ0 WHIRLPOOL

Model RANGE

Near Columbia Station, OH 44028

Mac

Job Details: 05/17/2018

Called tech line. They said that noise is normal due to a thinner metal being used because they have a porcelain coating that is flexible now. ; Job Cmpltd,

We serviced a

MVWC300BW0 MAYTAG

Model WASHER

Near Solon, OH 44139

Dan

Job Details: 05/17/2018

Customer complaint that unit is not starting all the time, ran diagnostics no error codes found, started normal wash cycle. Unit started and began filling, cancelled and repeated several times with same results, unable to duplicate the problem , unit is operating as designed ; Job Cmpltd

We serviced a

GLEH1642FS4 Frigidaire

Model Washer

Near Thompson, OH 44086

Brian M

Job Details: 05/17/2018

Installed timer OP TEST No good Found power going to door lock but lock not initiating Needs door lock ; ordrng 1 131763256,

We serviced a

AGR6303MFS0 AMANA

Model RANGE

Near Elyria, OH 44035

Mac

Job Details: 05/17/2018

Explained how to properly use oven and how preheat works. Advised to wait an additional 15 after preheat.; Job Cmpltd

We serviced a

KEBS209BSS00 KITCHENAID

Model WALL OVEN

Near Solon, OH 44139

Dan

Job Details: 05/17/2018

Customer complaint of sparking in oven, found burn marks on back of oven cabinet, nothing burned behind panel on oven, found junction box and wiring burned, advised customer that they need an electrician to repair junction ox wiring, unit is operating as designed ; Job Cmpltd

We serviced a

GFSS6KKYCSS GE

Model Refrigerator

Near Cleveland, OH 44102

Corey L.

Job Details: 05/17/2018

nstalled new water tank kit with heater, op test good

We serviced a

WRX735SDBM00 WHIRLPOOL

Model REFRIGERATOR

Near Middleburg Heights, OH 44130

Chad P.

Job Details: 05/17/2018

Found I.m. Making very small cubes. Supply line and pressure checks good. Removed filter and out on bypass. Little to no change. Needs filter housing replaced. ; ordrng 1 W10753488 (reservoir)

We serviced a

WTW5000DW1 Whirlpool

Model Washer

Near Cleveland, OH 44109

Corina H

Job Details: 05/17/2018

CC that the unit does not go threw the cycle. Ran diag . F8E1 – NO FILL, LONG FILL, checked the hot/cold valves, good. Ran a drain pump, drained. Ran a rinse and spin, cycled correctly. Advised cust 1-2 tablespoons of he detergent. 6-8 bath towels equals a full load. Optest ok.

We serviced a

KUDL03FVSS0 KITCHENAID

Model DISHWASHER

Near Westlake, OH 44145

Brian B

Job Details: 05/17/2018

Machine would not start and clean led flashing 7 times. Per tech sheet, this is a water heating issue. Ohmed out heater circuit from control, 14 ohms, correct. Found burning on control, p9 connector, will need new control. Also. Studs broken on panel. Will also need new panel. Office to order parts. Cust needs early appt if possible.; ordrng 1 WPW10084134 (CONSOLE) and 1 WPW10084142 (CONTROL)

We serviced a

MDB4949SDZ0 Maytag

Model Dishwasher

Near Rootstown Township, OH 44266

Robert A.

Job Details: 05/17/2018

, Found float stuck, reset, ran unit, op test ok; Job Cmpltd

We serviced a

MVWC415EW0 MAYTAG

Model WASHER

Near Mentor, OH 44060

Jeff M

Job Details: 05/17/2018

I ran a drain n spin unit op tested good not able to find a issue ; Job Cmpltd

We serviced a

KUWS24RSBS01 KITCHENAID

Model WINE COOLER

Near Bainbridge Township, OH 44023

Dan

Job Details: 05/17/2018

Customer complaint that unit is not cooling, temperature at 68 degrees, evaporator fan is not running, spun evaporator fan by hand, evaporator fan started, evaporator fan is recieving 120vac, condenser fan and compressor are running, partial frost pattern on evaporator, tapped the system, found in a 10” vacuum, added half charge, frost pattern improved, unit needs new evaporator and evaporator fan motor, unable to find evaporator part number, found evaporator is not a serviceable part on similar model number unit, unit cannot be repaired; ordrng 1 W10315091 (motor-evap), 1 TJ90BPV31 (BULLET PIERCING VALVE)

We serviced a

MVWB980BG0 MAYTAG

Model WASHER

Near North Olmsted, OH 44070

Mac

Job Details: 05/17/2018

Tested washer, found leak by top left of tub. Tub off center, office to order suspension kit.; ordrng 1 W10440786 (suspension)

We serviced a

MDB4949SDE3 MAYTAG

Model DISHWASHER

Near Elyria, OH 44035

Mac

Job Details: 05/17/2018

Replaced dispenser in dishwasher.; Job Cmpltd

We serviced a

AGR6303MFS0 AMANA

Model RANGE

Near Elyria, OH 44035

Mac

Job Details: 05/17/2018

Explained how to properly use oven and how preheat works. Advised to wait an additional 15 after preheat.; Job Cmpltd

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