We serviced a
ADMIRAL DRYER
Model ADE7000AYW
Near Cleveland Heights, OH 44118
Jason N
Job Details: 09/28/2022
"Cc unit not startingChecked power into unit, good at 242v. Checked all thermals, found rear thermal fuse open.; ordrng 1 WP53-1182 (Thermal fuse)"
We serviced a
WHIRLPOOL MICROWAVE
Model KOCE500ESS11
Near Solon, OH 44139
Jason N
Job Details: 09/28/2022
"Cc unit not heating Ran diagnostics, found fault code f1e5 for inverter error. Per tech sheet, replacing inverter board and magnetron. See job communications report on alternate shipping address for parts. ; ordrng 1 W11346197 (Magnetron) and 1 W11325604 (Inverter) and 1 W11325786 (Control)"
We serviced a
JENN-AIR REFRIGERATOR
Model JS48NXFXDE01
Near Bentleyville, OH 44022
Jason N
Job Details: 09/28/2022
"Cc unit not making ice correctly and leaking into freezer and ice containerFound ice buildup around ice maker fill cup and down into freezer bottom. Cleared ice and ran manual ice maker test, found water pressure when ice maker fills is too high and splashing water out of fill cup. Advised customer to contact plumber to adjust house water pressure or at least water pressure into unit."
We serviced a
KENMORE DRYER
Model 110.8698311
Near Chagrin Falls, OH 44023
Jason N
Job Details: 09/28/2022
"Cc unit making noiseConfirmed squealing during operation. Replaced idler pulley, and rollers using truck stock repair kit. No abnormal noise heard. Op test good. ; used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF989SDAH01
Near Rock Creek, OH 44084
Jason N
Job Details: 09/28/2022
"Cc unit not cooling properly, functions randomly not working, lights not working on deli panelFound no display on pantry UI, pulled UI, found board is shorted/corroded as well as wiring harness. Unplugged board. Quoted customer deli UI replacement. ; ordrng 1 WPW10732686 (Deli panel assembly)"
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS20XVMS6
Near Bay Village, OH 44140
Angel
Job Details: 09/27/2022
"Cc that there was water leaking from around the filter side and food freezing in ff section she has had the water turned off for about a month because of issue. So i removed the bypass which thats what she had installed and reseated it asked her to turn on the water and there were no leaks tried dispensing water a couple of times and no water was leaking explained to customer the by pass was probably not seated correctly causing the leak but there was no leaks at all. For the food freezing I noticed she had the freezer temperature at -6 and explained to her that the compressor will keep running more causing the ff section to get colder and freezing her food also found that she was blocking the vent explained to her to keep tall stuff from blocking the vent and fixed the temperature settings for her. If issue with freezing food happens again she will need thermistor, damper and control board replaced. Opt test ok ; ordrng 1 WPW10312695 (Control board) and 1 WPW10127427 (Damper) and 1 WP12791416 (Thermistor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Elyria, OH 44035
Marie V
Job Details: 09/27/2022
"Cc that the unit does not always start , that right now is working but 2 days ago it was not starting. He waited few min then try again. Still nothing later on stared running good. Today unit is working properly, unit is also cycling. Verify all connections. Everything looks good. Called techline spoke to Andy he said to replace timer. Replaced timer from surplus. Tested all cycles. Tuned on all time. Op test ok; used 1 W10857612 (Timer) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM0
Near Mentor-on-the-Lake, OH 44060
Corina B
Job Details: 09/27/2022
CC that the unit is not cooling. Confirmed. No frost pattern on the evaporator. Will need a compressor and evaporator. Parts and labor are under manufacturing warranty. ; ordrng 1 W11407409 (Evaporator) and 1 W11209866 (Compressor) and 1 WPW10143759 (Drier)
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH31017HZ7
Near Westlake, OH 44145
Gabriel P
Job Details: 09/27/2022
Customer complaint that is not turning replace motor again and it work but is still making walling sound when turning call tech line they advise to replace glass tray and rollers customer will install ; ordrng 1 W11252182 (Glass tray) and 1 W11367904 (Tray cook)
We serviced a
WHIRLPOOL RANGE
Model WEG745H0FS0
Near Chardon, OH 44024
Jason N
Job Details: 09/27/2022
"Cc unit oven not workingRan bake and broil tests, unit ignitors are not sparking. Checked all connections on controls, went to check power to DSI board when running bake test, unit ignited. Ran bake and broil tests again. Unit ignited properly. Could not determine what the initial cause of non spark issue was, but unit is now working properly."
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Parma, OH 44134
Manny
Job Details: 09/27/2022
"Cc unit squeaking, verified and unit and unit squeaking, took unit apart and found pulley and rollers hard to rotate, replaced pulley and rollers. Opt test ok"
We serviced a
MAYTAG OTR MICROWAVE
Model MMV6190FZ1
Near Parma, OH 44134
Manny
Job Details: 09/27/2022
"Cc unit intermittently keep saying door no closed, verified and found control with corrosion, tested switches and switches needs to be replaced and no continuity on control from switch tested continuity on harness from control connector to interlock connector and no continuity checked again and good continuity , control, switches and harness needs replaced. Customer will not proceed with the repair ; ordrng 1 W11361144 (Control) and 1 W11087317 (harns-wire) and 1 W11244490 (interlock)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Grafton, OH 44044
David R
Job Details: 09/27/2022
"Clicking noises and unit not starting. Unit will just countdown without going into cycle. Found main control relays are corroded. Ordering main control, latch and drain pump. ; ordrng 1 W11305308 (Control) and 1 WPW10653840 (Latch) and 1 W10876537 (Drain pump) and 2 WP8268961 (Pad)s"
We serviced a
WHIRLPOOL DRYER
Model WED8300SW2
Near Geneva, OH 44041
Brian M
Job Details: 09/27/2022
Cc error f1 According to tech sheet needs main control ; ordrng 1 WPW10111606 (cntrl-elec) and 1 SHIPPING (shipping and handling)
We serviced a
WHIRLPOOL WASHER
Model WTW5100HW2
Near Garrettsville, OH 44231
Brian M
Job Details: 09/27/2022
Cc of noise Could not duplicate issue but during inspection found cam pulley to be worn down like teeth not hitting properly Installed new cam from truck stock Ran auto test no issue Advised to watch ; used 1 W10721967 (PULLEY) from stock
We serviced a
MAYTAG stack w/d
Model MED5630HC2
Near Mantua, OH 44255
Brian M
Job Details: 09/27/2022
Customer just wanted to make sure unit was installed properly and questions about usage Advised on settings checked installation OP Test Ok
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW0
Near Mentor, OH 44060
Corina B
Job Details: 09/27/2022
"CC that there is a noise in agitate. Confirmed found the washplate splines are worn. The gearcase splines are also worn. Will need a new geacase and washplate. Cust does not want to repair ; ordrng 1 W10752283 (Washplate) and 1 W11454734 (Gearcase), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADW2
Near Wickliffe, OH 44092
Corina B
Job Details: 09/27/2022
"CC that the unit is not starting. Confirmed. Checked the control 120 volts to the pump and motor. Will need a new pump and motor. Cust does not want to repair ; ordrng 1 WPW10671941 (Pump and motor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5015LW0
Near Parma Heights, OH 44130
Gabriel P
Job Details: 09/27/2022
Unit had lots of water and it was not draining so use shot vac to empty water and wants I got underneath unit found harness broken and drain pump damage ordering harness but is out of stock customer said that there is a new unit getting deliver by oct 4 that if we dont get there on time to forget it cause unit will be gone ; ordrng 1 W11335100 (Harness)
We serviced a
GE WASHER
Model GTW810SSJ1WS
Near Wickliffe, OH 44092
Corina B
Job Details: 09/27/2022
"CC that the unit will barely fill and agitate then stops. Confirmed. Found the basket seized. Was able to free the basket. Started a drain and spin, spinning freely. Started a normal cycle. The gearcase is grinding. Will need a new gearcase, shifter and sensor. Cust does not want to repair ; ordrng 1 WH38X24734 (Gearcase) and 1 WH05X24735 (Shifter) and 1 WH12X23995 (Shifter) and 1 WH43X25444 (Washplate), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DRYER
Model TGDS740PQ0
Near Mayfield Heights, OH 44124
Corina B
Job Details: 09/27/2022
CC that the unit does not heat. Confirmed. When turning on the igniter will come on and turn the valve on once then stops. Found the gas coils have failed. Replaced the gas coils from t/s. Opt test ok; used 1 279834 (COIL) from stock
We serviced a
MAYTAG DRYER
Model MEDB835DC4
Near Brecksville, OH 44141
Manny
Job Details: 09/27/2022
"Replaced heater, ran test cycle and heater came on for 30 seconds then nothing, tested components and found thermal fix open replaced with TS surplus #WP8557403, unit still not working, called Bj he had me run some test and voltage We determine that unit needs main control and outlet thermistor; ordrng 1 WP8557403 (Thermal fix) and 1 W11133021 (cntrl-elec) and 1 WP8577274 (thermistor)"
We serviced a
MAYTAG WASHER
Model MVWB835DW0
Near Seven Hills, OH 44131
Manny
Job Details: 09/27/2022
"Cc unit not doing anything and sparks when plugged in, informed customer that the sparks are normal when unit is being plugged in, heard pump humming, reset emergency drain and ran diagnostics code f9e1 for long drain, ran test cycle unit finished without any issues, unit working properly at this time called wpl safety line to document findings
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near South Euclid, OH 44121
Corina B
Job Details: 09/27/2022
CC that the bleach goes on the floor. Confirmed. Found the basket leaning to far forward. Raised the front feet. Bleach is not running over the tub ring. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT313CZLW00
Near Cleveland, OH 44102
Angel
Job Details: 09/27/2022
Cc that unit started doing the same thing again where they get water in the ff section. Verified and noticed drain tube was clogged up again causing the issue Looked in back and noticed that the drain tube was not installed properly where its supposed to be causing warm air to get in through drain tube causing it to clog up. Steamed out all ice made sure water was flowing properly and that drain tube was set where its supposed to. Did not need compressor and other parts unit is cooling properly and compressor is running perfectly. Opt test ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near North Olmsted, OH 44070
Marie V
Job Details: 09/27/2022
"Cc that the unit is not making ice. Confirmed, took temps 40* in fresh food and 20* in freezer. Both section evaporator is frozen. Verify both thermistor they are reading in range unit will need control. Cust will defrost unit. Also he will call back if they want to continue. ; ordrng 1 WPW10675033 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MHW5630HC
Near Mantua, OH 44255
Brian M
Job Details: 09/27/2022
Customer showed pop took pic Customer has concerns about wash ability Found unit functioning fine Advised on settings OP Test Ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC500ESS01
Near Mayfield Heights, OH 44124
Jason N
Job Details: 09/27/2022
"Recovered refrigerant, installed sealed systems parts. Pulled vacuum on system to 29 in/hg, held vacuum. Recharged system with 5.75oz. Of r134a. Low side stable at 3 psi, ff section starting to cool. Advised customer to allow 24-36 hours for unit to return to desired temperatures."
We serviced a
ROPER WASHER
Model RTW4516FW2
Near Fairport Harbor, OH 44077
Joe O
Job Details: 09/27/2022
Installed gear case and actuator. Ran auto test and calibration. Op test ok
We serviced a
MAYTAG WASHER
Model MHW8630HW1
Near Beachwood, OH 44122
Joe O
Job Details: 09/27/2022
Cc: squeaking in spinCustomer showed upon arrival a simulated noise by pushing on the unit. Sounds as if the pedestal is rocking causing a squeak. Ran drain and spin. Found unit very well balanced. Advised customer the pedestal is squeaking. Do not see anything coming apart on pedestal. And in high speed spin noise is not present. Found hoses and cord hitting back of unit cause if ticking noise. Unit functioning as designed. Op test ok
We serviced a
KENMORE DISHWASHER
Model 665.14833N511
Near Madison, OH 44057
Dan H
Job Details: 09/27/2022
no answer at door or phone; saved tckt
We serviced a
GE REFRIGERATOR
Model GFD28GBLETS
Near Madison, OH 44057
Dan H
Job Details: 09/27/2022
"Installed new door switches, op test good"
We serviced a
GE DISHWASHER
Model GDT655SMJ0ES
Near Perry, OH 44081
Dan H
Job Details: 09/27/2022
"Customer complaint that unit is not starting just beeping, found diagnostics led not flashing, unit needs new control; ordrng 1 WD21X24901 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE WASHER
Model GHWN4250D1WW
Near Perry, OH 44081
Dan H
Job Details: 09/27/2022
"Installed new drain pump , op test good"
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Strongsville, OH 44136
David R
Job Details: 09/27/2022
"Customer complaint that unit is making a loud banging noise. Found when in spin mode the drain hose is banging the back of the unit. Zip tied the drain hose to the waterline and also suggested customer to put styrofoam between hose and unit to help as well, unit is good, Op Test Ok"
We serviced a
GE RANGE
Model PGB930SEJ7SS
Near Fairview Park, OH 44126
Marie V
Job Details: 09/27/2022
"Cc that the oven is not cycling or getting to temp. Found oven sensor looked like it was moved or hit with something that is not straight. Started unit to preheat at 350*. Taking temps while unit cycles on and off. Is under range. Cust will call back if she wants to continue.; ordrng 1 WB24X25557 (Oven sensor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Streetsboro, OH 44241
Brian M
Job Details: 09/27/2022
Cc of noises Found noises to normal operation noises The sound she hears is refrigerant flowing Unit is operating as design Showed customer whirlpool article about normal fridge noises
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Mentor, OH 44060
Dan H
Job Details: 09/27/2022
"Customer complaint that unit is not washing dishes, started normal wash cycle, unit filled and began washing, incoming water temperature at 110 degrees, glasses on upper racks did not fill, wash motor is making grinding noise, unit needs new sump assembly, ran entitlement part is covered under extended warranty, part is out of stock so not scheduling return appointment ; ordrng W11416363 (Sump)"
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near Brecksville, OH 44141
Gabriel P
Job Details: 09/27/2022
"Ran diagnostic found no errors ran calibration and auto test pass ran normal cycle pass also ran drain and spin pass cannot duplicate issue advise to monitor,opt test ok"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FPHF2399PF4
Near Strongsville, OH 44136
David R
Job Details: 09/27/2022
"Replaced drain tube, cleared all ice. Good. Op Test Ok"
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Cleveland Heights, OH 44118
Jason N
Job Details: 09/27/2022
"Cc unit not draining out after cycle and not starting cyclesCustomer stated the unit didnt drain out/was still draining at the end of the cycle. Ran diagnostics, found code f2e1 for uI stuck button. Found customer was washing a large comforter, still inside unit. Removed, and ran auto test cycle, all functions passed. Advised customer if unit still had water in the tub at the end of the cycle, unit would have turned drain pump back on until it was not detecting anymore water. Had customer start normal cycle. Unit started, filled and started washing, let cycle for several minutes. Did not find any issues with unit at this time. Advised customer to monitor."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHV05
Near University Heights, OH 44118
Joe O
Job Details: 09/27/2022
Installed gasket. Op test ok
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE204KWH0
Near Cleveland, OH 44124
Joe O
Job Details: 09/27/2022
"Cc: leaking from door while emptying unitFound water remaining in vent after running unit. Found unit slanted slightly forward. Adjusted legs to lean unit slightly back. Tested. Unit drains water from vent. Put customers trim/ custom kick plate back on, pushes bottom of dishwasher back to leaning forward. Advised customer this is an install issue and unfortunately we cannot correct it."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Garfield Heights, OH 44128
Joe O
Job Details: 09/27/2022
Cc: not workingFound loose connection on power supply. Re connected lines. Tested. Op test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KSCS23FTBL02
Near Cleveland, OH 44102
Angel
Job Details: 09/27/2022
"Cc that unit just keeps beeping and shutting off every 2 seconds. Confirmed could here the beep and unit shuts off and turns back on and unit is cooling good on both sections freezer is at 6* and ff section at 38* but every time it beeps its shuts off and turns immediately back on. Looked in back and control board just shuts off and turns on every about 5 seconds but compressor keeps working because it doesnt give it time to stop running thats why unit is still cooling. Unit will need control board replaced and noticed ui has the display for the temperature no lighting completely unit will need ui as well gave customer estimate with control only because ui is discontinued. He said he will think about it because since unit is old he would rather spend the money on a new unit. Charged service call.; ordrng 1 W10823803 (Control board), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MSS25N4MKZ06
Near Streetsboro, OH 44241
Brian M
Job Details: 09/27/2022
Cc unit not leveled Found door already adjusted but customer needs to have floor fixed or shim front left side to even out doorsSubfloor is not 100% flat
We serviced a
GE REFRIGERATOR
Model PSC25PSWASS
Near Westlake, OH 44145
Marie V
Job Details: 09/27/2022
"Cc that the unit has mold on dispenser area, that the panel sometimes stops working and they have to reboot unit to get it to work. Panel is working at this point, looked for part, is not longer available. Expla cust best thing would be to clean up inside. Use a little brush to clean up. Show best way to do it.Op test o"
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ1
Near Westlake, OH 44145
Marie V
Job Details: 09/27/2022
"Cc that the the flame is too high on burners and oven too hot. Confirmed. Corrected burners and took temps on oven, is in range. Showed cust owners manual and showed how to calibrate oven per owner manual. Set temp -5*. Op test ok"
We serviced a
MAYTAG DRYER
Model MED6000XW0
Near Cleveland Heights, OH 44121
Jason N
Job Details: 09/27/2022
"Cc unit not heating Ran dryer op test, on both normal sensor dry and timed dry settings. Unit heating up properly. Checked airflow at vent outlet, good airflow, no restriction. Ran times day setting for several minutes, unit cycling on and off. Could not duplicate a non heat issue at this time."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Columbia Station, OH 44028
David R
Job Details: 09/27/2022
"New build home, customers just moved in. No water going into dishwasher. Took off hose, no water coming through hose. Found water line on backwards. Corrected, tested, good. Op Test Ok."
We serviced a
WHIRLPOOL WASHER
Model CAE2745FQ1
Near Maple Heights, OH 44137
Gabriel P
Job Details: 09/27/2022
"Found unit with lots off water drain water then took drain pump out it was overheating replace drain pump,opt test ok"
We serviced a
KENMORE REFRIGERATOR
Model 106.5177351
Near Mentor, OH 44060
Dan H
Job Details: 09/27/2022
"Customer complaint that unit is not cooling properly, fresh food section temperature at 59 degrees, freezer section temperature at 40 degrees, evaporator fans are running, compressor and condenser fan are running, partially frost pattern on both fresh food section and freezer section evaporators, system has a leak, unit needs new fresh food section evaporator and filter drier ; ordrng 1 WPW10143759 (Drier) and 1 WPW10643261 (Ff evaporator), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWX700XL0
Near Eastlake, OH 44095
Dan H
Job Details: 09/27/2022
"Installed new motor and capacitor, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ01
Near South Euclid, OH 44121
Corina B
Job Details: 09/27/2022
"CC that the food is freezing in the ff section. Confirmed. 20-30*. Found the damper stuck open. Will need a new damper. Cust does not want to repair at this time; ordrng 1 W11317276 (Damper), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL RANGE
Model WEG730H0DS0
Near Richmond Heights, OH 44143
Jason N
Job Details: 09/27/2022
"Cc unit not starting bake cycle, customer states its the same issue as last time.Found fault code on display f1e0 for eepromm communication error. Unplugged unit for 1 min. Plugged back in and started bake cycle. Let cycle several times. Canceled bake cycle and restarted, unit ignited and cycled. Quoted customer main control as potential issue. Customer declined at this time, estimate only, collected service. Retrieved keypad panel. ; ordrng 1 W11050551 (Control board)"
We serviced a
FRIGIDAIRE DISHWASHER
Model FFBD2411NS1A
Near Warrensville Heights, OH 44128
Joe O
Job Details: 09/27/2022
Cc: door not opening properlyFound unit not installed properly. No mounting hardware on 1 side of unit caused hinge to hit screw. Pulled 1 mounting screw straightened unit. Advised customer unit will need screws installed as there is no holes to mount unit.
We serviced a
WHIRLPOOL HOOD
Model WVW53UC0LS
Near Columbia Station, OH 44028
David R
Job Details: 09/27/2022
"New build home, just moved in March 2022. Got pics of closing documents. Cc unit motor will not turn off and also making scrapping noises. When motor is turned off it is running and noises. When turned on it is humming. Ordering motor and control ; ordrng 1 W11568738 (Control) and 1 W11351717 (Motor)"
We serviced a
KITCHENAID COOKTOP GAS
Model KCGS356ESS00
Near Avon Lake, OH 44012
Marie V
Job Details: 09/27/2022
"Cc that right front burner stays clicking. Confirmed. The switch was not sitting all the way, causing it to no stop clicking. Corrected issue, op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model krmf706ess05
Near Aurora, OH 44202
Brian M
Job Details: 09/27/2022
Cc icemaker leaking Found ice fan not running and icemaker error e5 Needs fan motor and ice maker ; ordrng 1 W10846539 (evaporator fan blade) and 1 W11579560 (Icemaker)
We serviced a
WHIRLPOOL WASHER
Model WFW85HEFW1
Near Beachwood, OH 44122
Corina B
Job Details: 09/27/2022
"CC that the unit drain pump is not turning off. Confirmed. Checked the drain pump clear. Checked the pressure hose, clear. Will need a drain pump. ; ordrng 1 WPW10605427 (Drain pump), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB02
Near Bedford, OH 44146
Joe O
Job Details: 09/27/2022
Installed control. Tested. Steamed out remaining frost build up. Advised customer to allow 24 hours for temps to adjust. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Euclid, OH 44132
Jason N
Job Details: 09/27/2022
"Cc unit making a loud noise during spinRan auto test cycle, found splutch slipping during spin. Found pulley teeth worn. Replaced cam using truck stock part. Ran auto test and calibration. All functions passed, no abnormal noise heard. Op test good. ; used 1 W10721967 (PULLEY) from stock"
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH32519HZ07
Near Olmsted Township, OH 44138
David R
Job Details: 09/27/2022
"Customer will need a control board and socket. Customer heard a pop, light underneath stopped working. Relay for control no power. Ordering control and socket. 8206232a; ordrng 1 8206232a (Light) and 1 W11342846 (Control) and 1 W10210871 (Socket)"
We serviced a
MAYTAG REFRIGERATOR
Model MF12568AES
Near Aurora, OH 44202
Brian M
Job Details: 09/27/2022
Installed icemaker OP Test Ok
We serviced a
GE REFRIGERATOR
Model PYE22KSKLSS
Near Avon Lake, OH 44012
Marie V
Job Details: 09/27/2022
Cc that freezer handle is coming loose. Used lock tite to adjust. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM03
Near Mentor, OH 44060
Jason N
Job Details: 09/27/2022
"Cc unit making popping noise randomlyRan diagnostics test functions, including force defrost mode. No abnormal noises heard. Set unit back into cooling mode and observed for several minutes. No abnormal noises heard. Icemaker is turned off. Unable to duplicate noise concerns at this time. Advised customer that usually a popping or cracking noise is due to thermal expansion and contraction of liner when cooling or when in defrost mode."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW08
Near Fairview Park, OH 44126
David R
Job Details: 09/27/2022
Replaced control. Found loose connection on one of the wires to control. Corrected. Leveled unit. Cooling correctly. Good. Op Test Ok.
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Cleveland, OH 44102
Angel
Job Details: 09/27/2022
Cc that unit was not spinning or draining. Verified in diagnostics and unit had and F9E1 not draining tried a manual drain in diagnostics and nothing looked underneath unit and found wire came off from drain pump reconnected wire tested unit and it started draining as should. Opt test ok.
We serviced a
JENN-AIR REFRIGERATOR
Model JBRFR30IGX00
Near Cleveland, OH 44111
Angel
Job Details: 09/27/2022
Cc that unit after he was working with the touch panel the fans stopped working and stopped cooling. Tested unit and nothing was running only if you put it into diagnostics and get out but stops running again u it is doing the same thing it was doing in The beginning ordering control and ui. ; ordrng 1 W11306696 (Control) and 1 WPW10624574 (Power sup. Board) and 1 W11404241 (Ui)
We serviced a
WHIRLPOOL WASHER
Model MVW7230HW0
Near Maple Heights, OH 44137
Gabriel P
Job Details: 09/27/2022
Customer complaint of wrinkle clothing of washer wants cycle is done advise thats normal calling whirlpool to document, working as design
We serviced a
MAYTAG WASHER
Model MHW5500FW1
Near Cleveland, OH 44111
Gabriel P
Job Details: 09/27/2022
"Found error code f3e1 float switch advise customer to use two tablespoons of softener and detergent also took hose out off float switch blow threw it there was a little amount of water there then took float switch filter out from basket and clean it out there was some debri inside then put back together delete error code and ran auto test pass,opt test ok if it continues to have issue it made need float switch"
We serviced a
WHIRLPOOL FREEZER
Model WZF34X18DW03
Near Jefferson, OH 44047
Dan H
Job Details: 09/27/2022
"Installed new control, op test good"
We serviced a
KITCHENAID DISHWASHER
Model KDTM704LPA0
Near Bay Village, OH 44140
Angel
Job Details: 09/27/2022
Replaced pump assembly tested unit. Opt test ok.
We serviced a
SAMSUNG DRYER
Model dv410agwxaa
Near Geneva, OH 44041
Dan H
Job Details: 09/27/2022
"Installed new gas valve, op test good"
We serviced a
AMANA DISHWASHER
Model ADB1100AWW5
Near Shaker Heights, OH 44120
Corina B
Job Details: 09/27/2022
Replaced the drain hoses. Started a cycle. No leaks. Opt test ok. ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
GE REFRIGERATOR
Model n/a
Near Chagrin Falls, OH 44023
Brian M
Job Details: 09/27/2022
Cc unit tripped breaker Found compressor locked up Unit is a r12 system not repairable
We serviced a
KITCHENAID REFRIGERATOR
Model KSC24C8EYY02
Near Chagrin Falls, OH 44022
Brian M
Job Details: 09/27/2022
"Defrosted unit found that drip pan is completely rusted out Installed evap cover and thermistor Needs pan ; ordrng 1 W11162078 (pan-drip), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE DISHWASHER
Model PDT845SSJ2SS
Near Sheffield Lake, OH 44054
Marie V
Job Details: 09/27/2022
"Cc that the unit is not working. Unit is getting 120V. Control is blinking fast. Per tech sheet theres a software error. Unit will need control. ; ordrng 1 WD21X24903 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DRYER
Model MED6000AW0
Near Madison, OH 44057
Dan H
Job Details: 09/27/2022
"Customer complaint that plastic pieces broke off of lint trap and now unit will not start, started normal dry cycle, unit started and heated, found lint screen doors broken off, unit needs ne lint screen door assembly, customer does not want repair ; ordrng 1 W10905013 (Door), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Westlake, OH 44145
Angel
Job Details: 09/27/2022
Replaced drain pump tested unit to make sure pump is functioning. Opt test ok.
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near North Ridgeville, OH 44039
David R
Job Details: 09/27/2022
"Replaced gearcase, slider and main control. Ran diagnostics. Good. Op Test Ok."
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW
Near Cleveland, OH 44113
Manny
Job Details: 09/27/2022
"Unit have body damage, top cover is shattered and top cross bar is bend and dispenser is broken and unit have the shipping bolts still in but due to whatever felt on the unit bent the shipping bolts so chances of tub being damaged, tried removing the bolts but suspension rods are broken and tub will fall if taken off; ordrng 1 W10580618 (housing) and 1 W10580651 (plate) and 1 W11120585 (Cross bar) and 1 W10583233 (bracket) and 4 W10754041 (Suspension)s and 1 W11035619 (top)"
We serviced a
MAYTAG DRYER
Model MED6630HC0
Near Chagrin Falls, OH 44023
Joe O
Job Details: 09/27/2022
Cc: leakingRan test cycle. Found mis directed spray from steam. Needs valve and nozzle; ordrng 1 W11230609 (nozzle) and 1 W11216837 (valve)
We serviced a
GE DRYER
Model GFD85ESPN0RS
Near Painesville, OH 44077
Jason N
Job Details: 09/27/2022
Installed drum. Noticed support rollers in the back are now damaged. Customer states they have been using the unit entire time with cracked/damaged drum. Support rollers will now need replaced to finish repair. ; ordrng 3 WE03X10016 (Roller assy)s
We serviced a
MAYTAG WASHER
Model MVWC465HW4
Near Cleveland, OH 44103
Corina B
Job Details: 09/27/2022
"CC that the unit takes a long time. Confirmed. When rotating the knob all the lights turn on. Ran diag f8e1 long fill. Checked to hot and cold, good. Drain hose is good. Will need a new control. ; ordrng 1 W11608058 (Control)"
We serviced a
MAYTAG DRYER
Model MEDB855DC4
Near Lakewood, OH 44107
Gabriel P
Job Details: 09/27/2022
Could not find noise on screw the screw a little bit just incase it is whats making there noise but other than that advise to monitor
We serviced a
WHIRLPOOL REFRIGERATOR
Model Wrv986fdem01
Near Lakewood, OH 44107
Gabriel P
Job Details: 09/27/2022
"Found freezer drip pan clogged allowing water to come down and built to a sheet of ice also found evaporator on fresh food section ice badly steam and relocate thermistor and put two screws on evaporator cover and foil tape around thermistor and a zip tie,opt test ok"
We serviced a
JENN-AIR REFRIGERATOR
Model JCD2295HES
Near Chesterland, OH 44026
Brian M
Job Details: 09/27/2022
Cc low flow Found line pinched behind cabinet Fixed line OP Test Ok
We serviced a
WHIRLPOOL WASHER
Model WTW4815EW1
Near Jefferson, OH 44047
Brian M
Job Details: 09/26/2022
"Cc unit wont drain Suspect clog Had to remove water from tub Found no clog Bad drain motor Needs drain pump ; ordrng 1 WPW10661045 (drain pump), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Seven Hills, OH 44131
Manny
Job Details: 09/26/2022
"Replaced heater with previously sent heater, ran test, opt test ok."
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Painesville, OH 44077
Dan H
Job Details: 09/26/2022
"Customer complaint of buzzing noise and unit is not starting, started normal wash cycle, unit filled wash motor never started, wash motor is receiving 120vac, unit needs new sump assembly, part is out of stock so not scheduling return appointment ; ordrng 1 W11416363 (Wash motor)"
We serviced a
KENMORE WASHER
Model 110.268672503
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 09/26/2022
"Ran unit couple times and no leaks found,advise customer to monitor,opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Westlake, OH 44145
Marie V
Job Details: 09/26/2022
"Cc that the light is not working. Confirmed. Replaced freezer Light, ice bin is full. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ15
Near Olmsted Falls, OH 44138
David R
Job Details: 09/26/2022
"Recovered refrigerant, replaced comp and drier, pulled 28'vac w/ pump, watched, good, charged 53g R600.Unit starting to cool. Good pressures. Lok Ring on top of drier. Give 24 hours to return to normal temps. Op Test Ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300EBS05
Near Painesville, OH 44077
Jason N
Job Details: 09/26/2022
"Cc unit not cooling in freezer section and frost buildupFound freezer door not closing all the way due to frost buildup. Cleared frost and ice from freezer section. Lubricated door slides with food grade silicone. Ensured door closing all the way and checked gaskets for proper seal. Gasket are sealing properly, no gaps. Op test good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Mentor, OH 44060
Jason N
Job Details: 09/26/2022
"Cc unit heater element caught fire Found piece of black plastic caught under heater element, most likely cause of thermal event. Replaced heater element using customer supplied pre Id part. Ran diagnostics cycle, all functions passed. Op test good."
We serviced a
MAYTAG WASHER
Model MVWB835DW3
Near Diamond, OH 44412
Brian M
Job Details: 09/26/2022
"Installed suspension, drain pump, lid lock, water valve , gearcase, stator, rotor ,clutch and wash plate. Ran diagnostics no issues or leaks, Ran auto test and calibration OP Test Ok"
We serviced a
WHIRLPOOL DRYER
Model WED6620HC2
Near Lorain, OH 44055
Angel
Job Details: 09/26/2022
Cc that console was not working. Tried turning on and it would not turn on replaced console tested unit. Opt test ok.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Mantua, OH 44255
Joe O
Job Details: 09/26/2022
Installed mounting hardware. Op test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS02
Near Maple Heights, OH 44137
Manny
Job Details: 09/26/2022
"Cc freezer door not opening all the way and ice container wont come out, verified and door only opened half way and ice container frozen in track, pulled door and ice container track a few times and door open and closed properly."