We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Fairview Park, OH 44126
Marie V
Job Details: 07/31/2023
"Replaced both fans and thermistor, cover , control board. Set to recommended temps. Advice cust to allow 24 hours before restocking unit. Op test okBrought core for return"
We serviced a
ELECTROLUX WASHER
Model EFLW317TIW1
Near Perry, OH 44081
Dan H
Job Details: 07/31/2023
"Installed new suspension, springs, and boot, op test good"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Cleveland, OH 44111
Manny
Job Details: 07/31/2023
"Replaced tub ring, opt test ok"
We serviced a
WHIRLPOOL DRYER
Model WED9750WR0
Near Bay Village, OH 44140
Angel
Job Details: 07/31/2023
Cc that unit was squeaking. Turned on unit and heard it a little sound was coming from idler pulley used repair kit from truck stock to replace bad parts tested unit opt test good.; used 1 4392067 (DRYER REPAIR KIT) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB02
Near Cleveland, OH 44120
Corina B
Job Details: 07/31/2023
"Removed the evaporator cover, evaporator has a good frost pattern, called bj. Omhed out the thermistor. Replaced the thermistors from t/s. Opt test ok. ; used 2 WPW10384183 (THERMISTOR) from stock"
We serviced a
MAYTAG WASHER
Model MVWC415EW1
Near Lakewood, OH 44107
Corina B
Job Details: 07/31/2023
"Replaced the Gearcase, shifter, motor, capacitor, harness, control, hub, cam. Ran a calibration. Started a cycle. Opt test ok."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Highland Heights, OH 44143
Corina B
Job Details: 07/31/2023
"Replaced the led light. Opt test ok. Brought back wrong led light, box is open; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL STACK W/D
Model LTE5243DQ6
Near Euclid, OH 44123
Corina B
Job Details: 07/31/2023
"CC that the washer is full of water and does not work. Confirmed. Found the lid lock broken. Jumped out the lid lock. Started up and drained. Will need a new lid lock.; ordrng 1 WP3355806 (Lock), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Euclid, OH 44132
Corina B
Job Details: 07/31/2023
Replaced the gasket. Customer has a foil style vent advised customer to replace with a semi rigid or rigid vent. opt test ok.
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Wickliffe, OH 44092
Corina B
Job Details: 07/31/2023
"CC that the unit is flashing lights. Ran diag F8e1 long fill, blew through the pressure hose, ran a drain and spin. Drain pump did not turn on. Found the wire broken. Will need a new harness. ; ordrng 1 W11643701 (Harness)"
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29PBMS00
Near Chardon, OH 44024
Joe O
Job Details: 07/31/2023
"Cc: frost build up on ff evaporator, noiseFound ff evap completely frosted over. Found evap fan hitting ice. Found evap thermistor out of range, drip pan warped. Needs evap fan, evap thermistor, and drip pan; ordrng 1 W10633627 (motor-evap) and 1 W10316760 (thermistor) and 1 W11457241 (Drip pan kit) and 1 WPW10389152 (support), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MHW6630HC0
Near Fairview Park, OH 44126
Angel
Job Details: 07/28/2023
Installed inlet valve but had to reorder dispenser drawer it was damaged tabs were broken reordering part.; ordrng 1 W11524103 (Drawer)
We serviced a
KITCHENAID RANGE
Model KSEG700EBL0
Near Ravenna, OH 44266
Brian M
Job Details: 07/28/2023
Installed switch OP Test Ok ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
KITCHENAID RANGE
Model KSEG700ESS6
Near Kent, OH 44240
Brian M
Job Details: 07/28/2023
Cc drawer sagging Found drawer screw to be misaligned fixed screw OP Test Ok
We serviced a
WHIRLPOOL STACK W/D
Model WFW85HEFC1
Near Westlake, OH 44145
Angel
Job Details: 07/28/2023
"Cc that drain pump keeps running and wont stop. Confirmed cc, drain pump just running tried resetting and nothing found error code F3E1 unit is stacked so could get to components but customer states he keeps having same issue most likely he will need pressure switch and main board because it wont even let me reset it at all. Ordering control board, pressure hose and switch will need a second tech stacked unit. ; ordrng 1 WPW10448876 (Pressure switch) and 1 W11044559 (Pressure hose) and 1 W11201290 (Control board), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model wrs315sdhz02
Near Westlake, OH 44145
Angel
Job Details: 07/28/2023
"Cc that freezer has ice on bottom building up. Confirmed cc, drain tube is clogged up with ice steamed out ice and cleared drain tube opt test good."
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS20
Near Aurora, OH 44202
Brian M
Job Details: 07/28/2023
Installed vent trim OP Test Ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS07
Near Bay Village, OH 44140
Angel
Job Details: 07/28/2023
"Cc that if you pull the freezer door from one side it will stay crooked from one side also ff section deli door has a crack on plastic, the right hand side ff section gasket is torn and the roller kick panel has a crack as well. For the ff section gasket I will need to order and the freezer door thats normal that it does that if you pull from the corners thats why you always have to open the door from the center to open it evenly and close properly; ordrng 1 W10830162 (Gasket)"
We serviced a
MAYTAG WASHER
Model MVWB765FW1
Near Maple Heights, OH 44137
Corina B
Job Details: 07/28/2023
"CC that the unit is not working right. Confirmed f6e2 Communication Error: UI Cannot Hear ACU. The fault code came back. Will need a new control. Cust does not want to repair at this time. ; ordrng 1 W11611438 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
AMANA DRYER
Model NED4655EW1
Near South Euclid, OH 44121
Manny
Job Details: 07/28/2023
"Cc unit hot heating, verified and no heat, checked power and 119vac from n to L1, 121Vac from N to L2 and 0vac from l1 to l2 customer needs an electrician."
We serviced a
MAYTAG WASHER
Model MVW6230RHW1
Near Euclid, OH 44143
Manny
Job Details: 07/28/2023
"Cc unit not displaying anything verified and no display, unit needs console; ordrng 1 W11478524 (Console)"
We serviced a
WHIRLPOOL RANGE
Model GLS3665RS02
Near Aurora, OH 44202
Brian M
Job Details: 07/28/2023
Cc unit wont stop igniting Found switches sticking in the down position Needs switch Part NLA W10556218
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Mentor, OH 44060
Jason N
Job Details: 07/28/2023
"Cc unit not workingRan diagnostics, found codes f0e5 for offbalance load detected and f0e2 for oversuds. Cleared codes and ran test cycle. All functions passed. No issues found with unit at this time."
We serviced a
MAYTAG WASHER
Model MVWB765FW0
Near Painesville, OH 44077
Jason N
Job Details: 07/28/2023
"Cc unit making a cluncking noiseRan diagnostics, found code f2e1. Cleared code and ran test cycle. All functions passed, no abnormal sounds heard. Started normal cycle with towels. Unit sensed, filled and advanced into wash cycle. Op test good."
We serviced a
JENN-AIR REFRIGERATOR
Model JS48PPDUDE01
Near Broadview Heights, OH 44147
Bill
Job Details: 07/28/2023
"Cc ice maker not working, could not verify. Unit had fresh ice in bin and a batch of ice in the maker. Changed ice maker to please the customer. Opt test good."
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Broadview Heights, OH 44147
Bill
Job Details: 07/28/2023
"Cc unit making odd noise then shutting down, confirmed cc. Found motor to be none functional. Replaced motor with one from surplus stock. Opt test good.; used 1 W11026785 (Motor) from stock"
We serviced a
KITCHENAID RANGE
Model KSGG700ESS3
Near Strongsville, OH 44136
Marie V
Job Details: 07/28/2023
"Replaced panel and replaced door switch and rod, preheated oven advice cust to run unit for a while to cure paint inside oven. Op test ok"
We serviced a
MAYTAG DRYER
Model MGD4500MW1
Near Middleburg Heights, OH 44130
Marie V
Job Details: 07/28/2023
"Cc that unit is making a noise. Confirmed, found a piece of copper from jeans stuck on the seal. Removed and tested. Op test ok"
We serviced a
GE DRYER
Model GTDP490ED0WS
Near Thompson, OH 44086
Joe O
Job Details: 07/28/2023
Installed bearing kit. Tested. Op test ok
We serviced a
GE DRYER
Model Dskp333ec5ww
Near Olmsted Falls, OH 44138
Marie V
Job Details: 07/28/2023
Replaced pulley. Op test ok
We serviced a
MAYTAG WASHER
Model MHW5630HW0
Near Madison, OH 44057
Joe O
Job Details: 07/28/2023
Installed ui. Tested. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Ashtabula, OH 44004
Jason N
Job Details: 07/28/2023
"Ran diagnostics test mode, motor only spinning in one direction when agitating, not spinning at all when in spin cycle. Checked power from main control to motor when in spin, reading 0v. Unit will need main control replaced. Also noticed while testing, motor pulley is chipped, ordering drive motor as well. ; ordrng 1 W11513246 (Control-elec)"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near North Royalton, OH 44133
Bill
Job Details: 07/28/2023
"Pulled old gear case out, replaced with new gear case, agitator plate, spanner nut, and cap. Ran factory calibration. Opt test good."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near North Ridgeville, OH 44039
Marie V
Job Details: 07/28/2023
Cc that top rack wheel is broken . Confirmed. Replaced both. Inspected unit. All good. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW0
Near Brecksville, OH 44141
Corina B
Job Details: 07/28/2023
Replaced the control and ui. Brought back the cores. Ran a rinse and spin. Opt test ok.
We serviced a
WHIRLPOOL DRYER
Model WFW3090JW0
Near Cleveland, OH 44113
Manny
Job Details: 07/28/2023
"Replaced control ran rinse and spin, good, opt test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ2
Near Lakewood, OH 44107
Manny
Job Details: 07/28/2023
"Cc unit not getting water, verified and not power to unit, found wire disconnected in junction box, reconnected and water was turned off, turned on and ran test cycle, opt test ok"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHW0
Near Lakewood, OH 44107
Manny
Job Details: 07/28/2023
"Cc unit not washing, unit had not power when I arrived, unplugged and removed junction box plug in and good voltage unit came on, ran test cycle unit not running cycle, motor humming, unit needs pump motor replaced, customer will not proceed with the repair ; ordrng 1 WPW10591570 (pump&motor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Aurora, OH 44202
Brian M
Job Details: 07/28/2023
Cc unit not washing well.Customer using wrong settings Advised on soap usage and water tempAdvised on jet dry and its function
We serviced a
WHIRLPOOL WASHER
Model wtw5015lw0
Near Avon, OH 44011
Angel
Job Details: 07/28/2023
Cc that unit is very noisy when on a spin. Ran diagnostics and ran a test cycle and sounded as should but noticed it was not leveled correctly basket was leaning towards the front leveled unit properly than used some wet towels and ran a drain and spin to test unit and it spun out the clothes as should and not banging around. Recommended customer to try to put even loads to prevent unit from going out of balance opt test good.
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Fairview Park, OH 44126
Manny
Job Details: 07/28/2023
"Replaced control and console, ran diagnostics test good operation, opt test ok took core for return"
We serviced a
GE RANGE
Model JGB916SEL1SS
Near Cleveland, OH 44112
Corina B
Job Details: 07/28/2023
CC that the broil is not working. Confirmed. 2.45 amps. Replaced the broil igniter from t/s. Tested. Opt test ok. ; used 1 12400035 (IGNITER) from stock
We serviced a
MAYTAG DRYER
Model MGD7230HW3
Near Chardon, OH 44024
Brian M
Job Details: 07/28/2023
Installed coils OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Garrettsville, OH 44231
Brian M
Job Details: 07/28/2023
Cc unit not sealing Found gasket needing to be adjusted
We serviced a
MAYTAG WASHER
Model PAV2360AWW
Near Madison, OH 44057
Joe O
Job Details: 07/28/2023
"Cc: continuously fills when turned onFound customer has mouse issue. Mouse chewed through pressure hose. Needs pressure hoseCustomer does not want to repair at this time ; ordrng 1 WP21001748 (hose- pres), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC0
Near Cleveland, OH 44102
Bill
Job Details: 07/28/2023
"Cc pump not stopping controls unresponsive. Confirmed cc ordered new control board, scheduled follow up for 8/1; ordrng 1 W11543996 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Parma, OH 44129
Bill
Job Details: 07/28/2023
"Cc not making ice, confirmed cc. Ice maker would not go into test, changed ice maker unplugged unit for about 30 sec plugged in and ran test. Ice maker completed test cycle with no issues. Opt test good."
We serviced a
MAYTAG RANGE
Model MGR6600FZ1
Near Cleveland, OH 44105
Bill
Job Details: 07/28/2023
"Changed igniter, opt test good."
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Lorain, OH 44053
Angel
Job Details: 07/28/2023
Cc that unit was making a high pitch sound. Verified and found it was the heater making the sound explained to customer we changed out the heater tested unit opt test good.; ordrng 1 279838 (Heater)
We serviced a
KITCHENAID DISHWASHER
Model KDTE504DSS0
Near Elyria, OH 44035
Marie V
Job Details: 07/28/2023
"Cc that unit is ot draining. Confirmed press cancel, no noises. Removed murky water from unit and found 2 small pieces of glass. Removed and tested unit. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ01
Near Painesville, OH 44077
Joe O
Job Details: 07/28/2023
"Cc: Low pressure at dispenserFound when filter is taken out water pressure returns, but filter head leaking. Needs filter head; ordrng 1 W11162042 (housing), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GB2fHDXWQ02
Near Ravenna, OH 44266
Brian M
Job Details: 07/28/2023
"Cc hollow cubes Found water just trickling in from valve Needs valve ; ordrng 1 WP2315576 (valve-inlt), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near Painesville, OH 44077
Jason N
Job Details: 07/28/2023
"Cc unit leaks water from fabric softener cup Ran fabric softener test function from diagnostics, found small amounts of water will splash out tub ring when activated. Found service pointer W11651001 stating to replace tub ring with updated design. Unit will need updated tub ring. ; ordrng 1 W11590590 (Ring-tub)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS975SIDM00
Near Amherst, OH 44001
Marie V
Job Details: 07/28/2023
"Cc that the unit is freezing up on fresh food section. Temps are high, fan not running. Thermistor is out of range. Will need thermistor and fan. Cust will not fix. ; ordrng 1 W11098695 (Fan), used 1 W10316760 (Thermistor), and 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ04
Near Painesville, OH 44077
Jason N
Job Details: 07/28/2023
"Cc unit not making ice Ran ice maker diagnostics, found code e5 for ice maker thermistor bad. Unit will need ice maker replaced. Part not showing in stock from Marcone. Office to contact customer with next service date. ; ordrng 1 W11658802 (Icemaker)"
We serviced a
WHIRLPOOL DRYER
Model WGD7000DW3
Near Mentor, OH 44060
Joe O
Job Details: 07/28/2023
"Cc: door hard to close, not drying properly on sensor dryCustomer stated when drying towels or sheets it does not dry on sensing cycle. Stated door has to be slammed to close. Found no issue with door. Advised customer if the door was too easy to close it would pop open during cycle. Ohmed out moisture sensor from control. Moisture sensor reading open. Needs moisture sensor harnessCould not find harness in parts look up. Spoke with bj, could not find harness. He stated we have to a parts research requestOffice to reschedule ; O-emld tckt"
We serviced a
GE WASHER
Model GFW450SPK0DG
Near Kirtland, OH 44094
Joe O
Job Details: 07/28/2023
"Cc: loud noise, stopped in cycle, water remainingFound drain pump prop came off drain motor. Needs drain pumpCustomer does not want to repair at this time; ordrng 1 WH11X34740 (Drain pump), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW3
Near Rootstown, OH 44272
Brian M
Job Details: 07/28/2023
Rebuilt under washer Ran auto test and calibration OP Test Ok
We serviced a
WHIRLPOOL DRYER
Model WET4024HW0
Near Cleveland, OH 44113
Manny
Job Details: 07/28/2023
"Cc time keeps going, verify and unit time wont advance, replaced timer set the unit to dry set timer cas close as possible to the off position while still running, unit reach off and went off, opt test ok"
We serviced a
WHIRLPOOL DRYER
Model WED8540FW0
Near Painesville, OH 44077
Jason N
Job Details: 07/28/2023
"Cc unit not spinning when load is in drum Pulled unit apart and checked installation of repair kit components. Found drive belt was installed upside down, rib side up. Corrected drive belt install. Started cycle with load of clothing. Good tumble and heat. Op test good."
We serviced a
MAYTAG WASHER
Model MVW6230RHW2
Near Pepper Pike, OH 44124
Joe O
Job Details: 07/28/2023
Cc: not drainingFound harness wires to drain pump broke.needs harness; ordrng 1 W11590868 (Harness)
We serviced a
GE WASHER
Model GFW850SPN0RS
Near Painesville, OH 44077
Jason N
Job Details: 07/28/2023
"Cc unit not flushing fabric softener and loud noise when water comes inCleaned out fabrics softener cup in dispenser, ensured good flow through when cup is full. Ran rinse and spin test. Intermittent noise from cold side of valve when opening. Unit will need valve replaced. Office to contact customer to set next scheduled service date. ; ordrng 1 WH23X29553 (Valve)"
We serviced a
AMANA DRYER
Model NGD4600YQ2
Near Parma, OH 44129
Bill
Job Details: 07/28/2023
"Cc making noise, confirmed cc. Changed guide wheels and pulley. Opt test good"
We serviced a
GE REFRIGERATOR
Model GSH22JSRESS
Near Avon Lake, OH 44012
Marie V
Job Details: 07/28/2023
"Cc that the unit is not dispensing water. Confirmed, found line frozen. Defrosted but will need new door. Door is discontinued. ; ordrng 1 WR78X11098 (Door)"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Mentor, OH 44060
Jason N
Job Details: 07/28/2023
"Installed suspension springs. Ran test cycle, all functions passed. Op test good."
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Willowick, OH 44095
Corina B
Job Details: 07/28/2023
CC that the unit went off balance. Confirmed. Found the tub ring under the back wall. The suspension rods are good. Will need a tub ring. ; ordrng 1 W11550886 (Tub ring)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDZ02
Near Parma, OH 44129
Bill
Job Details: 07/28/2023
"Cc door swinging to far open, could not confirm. Door swing is as designed. Unit operating as intended."
We serviced a
WHIRLPOOL WASHER
Model WTW5300SQ0
Near Brooklyn, OH 44144
Marie V
Job Details: 07/28/2023
"Cc that the unit is not spinning. Confirmed, called Bj , unit will need basket dr parts. ; ordrng 1 285811 (Cam agitator) and 1 WP358237 (Screw) and 1 W10820043 (Basket dr) and 1 285785 (Clutch) and 1 285753A (Coupling) and 1 WP21366 (Nut) and 1 WP389140 (Block)"
We serviced a
KENMORE DISHWASHER
Model 665.14573N612
Near Cleveland Heights, OH 44118
Corina B
Job Details: 07/28/2023
Replaced the adjusters. Ran a calibration. Opt test ok. ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKT1
Near Bedford, OH 44146
Joe O
Job Details: 07/28/2023
Installed adjuster and track rollers
We serviced a
JENN-AIR COOKTOP ELE
Model JED4536WS01
Near North Royalton, OH 44133
Marie V
Job Details: 07/28/2023
"Cc that 2 burners are not coming on all the way, confirmed. Replaced right hand side and rear middle burner. Tested it, op test ok"
We serviced a
GE REFRIGERATOR
Model DFE28JSHCSS
Near Columbia Station, OH 44028
Angel
Job Details: 07/28/2023
"Replaced thermistor, customer was stating that unit a loud sound and as she said that I heard it and it was the ff section fan had ice buildup around it theres a bulletin about this issue and customer would need the updated fan with tower and update module."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW2
Near Willoughby, OH 44094
Corina B
Job Details: 07/27/2023
Replaced the suspension rods. Ran a calibration. Leveled the washer. Ran a drain and spin. Opt test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Strongsville, OH 44149
Marie V
Job Details: 07/27/2023
"Cc that freezer door is not sealing. Confirmed, found left corner is not sealing properly, bottom side of gasket is hanging, cant ajust, also gasket goes behind liner, when removing it pulls insulation from door. Unit will need door. Also bottom needed to be sealed. Brought panel for return. ; ordrng 1 W11023679 (Door) and 1 W11178521 (Name plate)"
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFH01
Near Euclid, OH 44123
Joe O
Job Details: 07/27/2023
"Cc: freezing food in ff sectionFound items are away from vents. Found frost build up on evap cover, near cap tube. Pulled evap cover. Found ball of ice on cap tube. Unit low on r134a. Needs compressor and evaporator.Customer does not want to repair.; ordrng 1 W11209866 (compressor) and 1 W10836706 (evaporator)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GS6NHAXVK00
Near Mentor, OH 44060
Jason N
Job Details: 07/27/2023
Installed dispense motor. Ran dispense test on cubed and crushed settings. All functions passed. Op test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHW06
Near Ravenna, OH 44266
Bill
Job Details: 07/27/2023
"Cc unit not cooling in ff section, confirmed cc. Found evap frozen over, tested heater heater tested good. Ordered thermistor and control, follow up scheduled for 8/2; ordrng 1 WPW10384183 (Thermistor) and 1 W11546690 (Control)"
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Strongsville, OH 44149
Marie V
Job Details: 07/27/2023
"Cc that strike is broken. Confirmed. Replaced strike, ran diag , deleted error code f5e2 for latch. Op test ok"
We serviced a
WHIRLPOOL WASHER
Model WFW85HEFC1
Near Fairview Park, OH 44126
Angel
Job Details: 07/27/2023
"Cc that unit had and F9E1 error code. Confirmed cc, unit is not draining correctly removed front panel to get to drain pump removed catch and it was completely clogged with hair and debris cleaned it out reinstalled all parts tested unit opt test good."
We serviced a
GE DISHWASHER
Model GDT630PSM6SS
Near Avon, OH 44011
Manny
Job Details: 07/27/2023
"Replace control and ui, while running test cycle notice that the button are sticking, inform customer of the issue and let her know that keypad might need to be replaced if the button stay stuck down, she said ok and thank you but eventually theyll replace the unit, opt test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near North Ridgeville, OH 44039
Manny
Job Details: 07/27/2023
"Cc unit not washing, verified and found code 4-3 for wash motor not running, unit needs pump motor ; ordrng 1 W11613479 (Pump motor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Euclid, OH 44123
Joe O
Job Details: 07/27/2023
"Cc: not making ice, intermittently losing water pressureFound ice maker cycling. Not filling. Needs water valve and ice maker; ordrng 1 W11546935 (Ice maker) and 1 W11645245 (Water valve)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBB00
Near Willoughby, OH 44094
Jason N
Job Details: 07/27/2023
Installed evaporator fan motor. Airflow restored to entire unit. Advised customer to allow several hours for ff section to return to desired temperature. Op test good.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS00
Near Brecksville, OH 44141
Bill
Job Details: 07/27/2023
"Cc not cooling fresh food side, confirmed cc. Ran diagnostics test on all thermistor, found panty thermistor to be open. Ordered evap cover assembly, scheduled follow up for 7/31; ordrng 1 W11167902 (Evap cover assembly), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near North Royalton, OH 44133
Marie V
Job Details: 07/27/2023
"Cc that unit will not start a cycle. Tested unit is working. Unit is level, sowed cust that the button can seem to be hard to start. Is working properly needs to hold until all lights are on then let go and unit will start. If the lights does not comes on all the way it will stay on standby mode. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF540CWHW00
Near Middleburg Heights, OH 44130
Angel
Job Details: 07/27/2023
"Replaced ice maker, freezer door seal, and filter head made sure ice maker cycled and made sure filter head was not making any sound and it was good, also let customer know that I steamed out seal as much as I could but if she starts getting frost underneath door again its a little bowed and can cause warm sir to get in I made sure it was sealed as best as it could but if it continues will need freezer door replaced.; used 1 W10884390 (ICE MAKER ASSY) from stock"
We serviced a
MAYTAG WASHER
Model MVWB765FW0
Near Middleburg Heights, OH 44130
Angel
Job Details: 07/27/2023
"Cc that unit is not starting. Confirmed cc, tried running diagnostics and nothing, so I took off top panel checked power at board good but no led on will need board and let customer know the culprit couldve been the drain pump. Gave them estimate and decided just to buy new; ordrng 1 W11611438 (Control board), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MS0
Near Cleveland, OH 44128
Corina B
Job Details: 07/27/2023
"CC that there is a fault code f2e1. Confirmed. F2e1 stuck key Unplugged unit, checked wires, good.error code, came back. Will need a new control. Part is out of stock, office to reschedule ; ordrng 1 W11620481 (Control)"
We serviced a
WHIRLPOOL DRYER
Model WGD8000DW4
Near Brecksville, OH 44141
Bill
Job Details: 07/27/2023
"Changed flame sensor and coils. Opt test good flame stayed on longer then 30 sec at a time. No gas smell."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Strongsville, OH 44136
Marie V
Job Details: 07/27/2023
"Cc that unit is not dispensing ice. Confirmed, found that door is not touching door switch properly. Adjusted door. Op test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW5015LW0
Near Parma, OH 44130
Angel
Job Details: 07/27/2023
Cc there always getting hot water in the unit. Verified hoses were reversed reinstalled them properly tested unit opt test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Euclid, OH 44117
Joe O
Job Details: 07/27/2023
Cc: wires at bottom Advised customer the wires are normal. Its the wires running through the door. Op test ok
We serviced a
MAYTAG WASHER
Model MVW5035MW0
Near East Cleveland, OH 44112
Joe O
Job Details: 07/27/2023
"Cc: wet clothes, not finishing cycleFound drain hose on the floor. Advised customer drain has to be a mini of 38 inches off the floor. Op test ok"
We serviced a
GE REFRIGERATOR
Model TFS22PPBGBS
Near University Heights, OH 44118
Jason N
Job Details: 07/27/2023
"Cc unit ice maker overfilling and making hollow ice cubesFound ice maker funnel iced up not allow proper water flow into mold. Cleared ice blockage. Ran manual ice maker test, found very low psi/water flow into ice maker. Checked supply pressure coming into unit. Good pressure at inlet valve. Found low pressure at water dispense as well. Asked customer about water filter condition. Water filter has not been changed in several years due to the house being on an RO water system. Advised customer to replace filter and monitor ice production and water dispense."
We serviced a
KITCHENAID DISHWASHER
Model KDTM704KPS0
Near Strongsville, OH 44149
Marie V
Job Details: 07/27/2023
"Cc that the unit shows an error code by the end of the cycle and if they come back later on and press cancel unit drains. Ran diag f9e1 product not draining. Unit will need new drain pump.; ordrng 1 W11412291 (Drain pump), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD618ESS01
Near Brecksville, OH 44141
Bill
Job Details: 07/27/2023
"Changed out door gasket, steamed and sealed. Opt test good"
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Parma, OH 44129
Angel
Job Details: 07/27/2023
"Cc that unit was just running. Verified and found that it was on flood mode, checked error codes and it had an F0E2 over suds detected which will definitely cause the issue erased error code ran a test cycle and passed recommended them to use 1 to 2 tablespoons of detergent to avoid issues opt test good."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FPRU19F8RFC
Near Ashtabula, OH 44004
Dan H
Job Details: 07/27/2023
"Customer complaint that unit is leaking, confirmed, found evaporator drain tube clogged, cleared, op test good"
We serviced a
GE WASHER
Model GTW465ASN2WW
Near Ashtabula, OH 44004
Dan H
Job Details: 07/27/2023
"Installed new control, op test no good , motor only running for a second, unit needs new motor and speed sensor ; ordrng 1 WH03X29559 (Motor) and 1 WH03X32158 (Speed sensor)"
We serviced a
KENMORE WASHER
Model 11022632100
Near Ashtabula, OH 44004
Dan H
Job Details: 07/27/2023
"Installed new drain pump, op test good"