Service History 124

We serviced a
WHIRLPOOL DISHWASHER
Model WDF590SAJM0
Near Cleveland, OH 44111
Marie V
Job Details: 03/31/2021
"Cc that the unit is leaking from right hand side. Started unit confirmed unit is leaking from float switch took it apart and when put back in water that came down touch the switch and wire and it sparked. After that unit did not want to work. Cancel cycle and check for power at the pump, no power, control is shorted from what happened. Will order parts needed. ; ordrng 1 W11306302 (Control) and 1 WP8531743 (Gasket) and 1 WPW10195039 (Switch)"
We serviced a
KITCHENAID WALL OVEN
Model KODE500ESS00
Near Broadview Heights, OH 44147
David R
Job Details: 03/31/2021
"Old gasket burned from self clean, upper oven. Marks from gasket burned onto door. Took pics. Customer wants to know if that can be replaced, might be considered cosmetic. Customer will have to contact whirlpool to get a concession for part. Tested temp, bake 350*, good. calibrated up by 10* showed customer how to calibrate. Customer wanted calibration back to 0, corrected. Left customer service number and part number with customer. Op test ok** WPW10709147 frame, part number customer needs"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Ravenna, OH 44266
Brian M
Job Details: 03/31/2021
Cc of noise Ran unit with a load of towels Did not hear anything abnormal at this time Advised to watch OP Test Ok
We serviced a
GE DRYER
Model GTD33EASK0WW
Near Chardon, OH 44024
Dan H
Job Details: 03/31/2021
"Customer complaint that unit is not working, started normal dry cycle, unit started and heated, repeated several times with same results, unable to duplicate the problem , unit is operating as designed"
We serviced a
KITCHENAID DISHWASHER
Model KUDS35FXSS5
Near Shaker Heights, OH 44122
Jason N
Job Details: 03/31/2021
"Cc unit not washingRan diagnostics, found codes 6-1 no/low flow water, 6-2 for fill valve electrical problem and 6-6 for cool water. Checked water in to unit, good water pressure. Checked fill valve resistance, good at 1.1k ohms. Checked voltage to fill valve, no good at 14vac. Checked float switch, float switch contacts checked good. Float switch only receiving 42vac. Unit needs control board. ; ordrng 1 W10479761 (Control board)"
We serviced a
ELECTROLUX REFRIGERATOR
Model EI28BS36IS1
Near Strongsville, OH 44149
Corina B
Job Details: 03/31/2021
"CC that the ice maker is not working. Cycled ice maker not cycling properly. Will need a new ice maker. ; ordrng 1 5303918493 (Ice maker), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MHW5500FW1
Near Kent, OH 44240
Brian M
Job Details: 03/31/2021
Cc unit is locked Entered diagnostics mode door unlocked Removed clothes Ran auto test completed with no error
We serviced a
MAYTAG WASHER
Model A712
Near University Heights, OH 44118
Jason N
Job Details: 03/31/2021
"Cc unit not draining. Ran drain and spin cycle, tub spinning but water is not draining. Found drain pump impeller is not moving. Checked inside pump, nothing stuck, impeller is separated from shaft. Unit needs drain pump. Marcone is not coming up with part number for this pump, used V&V to locate part number. Office to schedule customer for next service date. ; ordrng 1 WP6-2022030 (Drain pump)"
We serviced a
MAYTAG WASHER
Model MHW5630HC1
Near Shaker Heights, OH 44120
Jason N
Job Details: 03/31/2021
Cc unit coding Lo Flo when running warm or hot cycle.Found hot water source valve closed going to unit. Opened valve. Operation test good.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC500ESS01
Near Aurora, OH 44202
Brian M
Job Details: 03/31/2021
Cc unit not cooling Found no frost pattern on either evap as well as no die Pressure in low side was in a 28 inch vac Added nitrogen to see if I can hear a leak Put in 140 psi and unit seemed to hold sprayed down tubing and evap no leak found Called whirlpool Non repairable
We serviced a
MAYTAG WASHER
Model MVWP575GW1
Near Mantua, OH 44255
Brian M
Job Details: 03/31/2021
Cc unit not washing well Found customer to be putting in to light of a load for sensor to pick up Ran auto test and calibration OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDM06
Near Broadview Heights, OH 44147
David R
Job Details: 03/31/2021
"Customer had POP. Cc leaking from Icemaker. Found when Icemaker installed, plastic line in between Icemaker and water line was pushed all the way back, when Icemaker called for water, just poured into the FZ. Corrected and steamed all ice. Good. Op test ok"
We serviced a
GE REFRIGERATOR
Model PFSS5RKZHSS
Near Rocky River, OH 44116
Gabriel P
Job Details: 03/31/2021
"Found control board not responding the relay continues to click and unit lights turn off and on and compressor not starting will need to replace control board. Ordering part.; ordrng 1 WR55X11098 (Main control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS02
Near Strongsville, OH 44149
Corina B
Job Details: 03/31/2021
"Recovered refrigerant, replaced compressor and evaporator, pulled 28vac w/ pump, watched, good, charged 4.5oz r134a, unit cooling, pressures good, op test ok. Used piercing valve from t/s. When installing the shelf the left door got scratched. The freezer handle is broken. Will need a new door, handle and ui. ; ordrng 1 W11254958 (Door) and 1 W11330486 (Ui) and 1 W11360641 (Door handle), used 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF305ESS04
Near Chagrin Falls, OH 44022
Joe O
Job Details: 03/31/2021
"Cc: ice build up on freezer floor, cracked linerFound drain plugged with foam insulation. Called whirlpool tech line spoke with Steve. Advised of cracked liner. He stated to use the liner repair kit to repair crack, and dig out foam insulation from drain. Cleared drain. Needs liner repair kit.Liner repair kit out of stock, office to reschedule ordrng 1 8201700 (repair kit)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Aurora, OH 44202
Brian M
Job Details: 03/31/2021
Cc of seal seeming weak Gasket is fine and sealing properly OP Test Ok
We serviced a
MAYTAG DRYER
Model MEDP575GW0
Near Cleveland, OH 44111
David R
Job Details: 03/31/2021
"Replaced parts. Tested on normal dry, saw dial moving down. Put on less dry, dial moved till turned off and went into wrinkle prevent. Wrinkle Prevent last 90 mins. Advised customer to make sure to not mistake that for dryer running constantly. Adjusted feet in front. Winding noise, coming from motor. Nothing stuck. Ordering motor, wheel, belt; ordrng 1 W10841144 (Motor) and 1 WPW10131172 (Belt) and 1 WPW10349492 (Wheel)"
We serviced a
MAYTAG DRYER
Model MED6230HW1
Near North Royalton, OH 44133
David R
Job Details: 03/31/2021
"Cc rattling noise coming from back, tried to adjusted feet to get rid of noise. Ran unit, could hear rattling. Sounded like coming from back of unit. Took off panel and repositioned, tightened back panel. Did not see anything loose on inside of unit. Readjusted legs. Tested with/without heat on timed dry. Good, no noise. Let timed dry run for 25 mins, no noise. Op test ok"
We serviced a
WHIRLPOOL WALL OVEN
Model WOC54EC7HS03
Near Painesville, OH 44077
Jeff M
Job Details: 03/31/2021
Installed the new part op tested good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDM01
Near Westlake, OH 44145
Gabriel P
Job Details: 03/31/2021
Cc that top door feels little rough on top freezer door when rubbing hand up and doing call Whirlpool tech line spoke to Tj we did face time and show him he doesnt believe any different in the sound on both doors gave customer file number to contact whirlpool
We serviced a
WHIRLPOOL WASHER
Model WTW5100HW0
Near Cleveland, OH 44135
Gabriel P
Job Details: 03/31/2021
Main control board and ui was replaced. Ran calibration and auto test. Opt test ok.
We serviced a
KITCHENAID RANGE
Model KSEG700EBS3
Near Strongsville, OH 44136
Gabriel P
Job Details: 03/31/2021
Replaced convection fan and baffle. Opt test ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KSC23C8EYB02
Near Pepper Pike, OH 44124
Joe O
Job Details: 03/31/2021
Installed control. Unit is cooling. Op test ok
We serviced a
FRIGIDAIRE RANGE
Model LGGF3043KFM
Near Rock Creek, OH 44084
Jeff M
Job Details: 03/31/2021
Installed the new part op tested good.
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Lakewood, OH 44107
Jason N
Job Details: 03/31/2021
"Cc making a clicking noise Customer stated unit was making a clicking or ticking noise for the first few cycles, then it quit. Ran dryer op test, unit has excessive vibration. Pulled unit apart, found front motor mount clip had popped off. Reinstalled motor mount clip. Reran dryer op test, no abnormal noises or vibrations heard. Op test good."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Cleveland, OH 44108
Jason N
Job Details: 03/31/2021
"Cc unit not filling with water and not sensing Found unit drain hose laying on floor into basement drain. Advised customer drain hose must be elevated. Hooked up drain hose to wash tub next to sink. Customer started wash cycle. Unit filled with water, sensed and advanced to wash. Op test good."
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ1
Near Chardon, OH 44024
Brian M
Job Details: 03/31/2021
Cc Unot not draining Found drain cutting in and out Replaced pump Installed drain pump
We serviced a
WHIRLPOOL DRYER
Model WED5620HW1
Near Pepper Pike, OH 44124
Joe O
Job Details: 03/31/2021
Replaced control. Ran test cycle. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM02
Near Elyria, OH 44035
Gabriel P
Job Details: 03/31/2021
"Amp on compressor was 11,7 to high and is turning off will not start ordering parts needed ; ordrng 1 W11092625 (Compressor) and 1 W10843121 (Filter) and 1 W10836706 (Evaporator)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Brook Park, OH 44142
David R
Job Details: 03/31/2021
"Cc unit leaked a couple of drops coming from float switch. Had a bowl under to catch water. Gasket checks good. Tightened bracket float switch connects to. Ran dishwasher. Watched. Ran 30 mins, no leaks at all. Adjusted feet up a little. Op test ok"
We serviced a
KITCHENAID DISHWASHER
Model KUDM01TJBL0
Near Richmond Heights, OH 44143
Joe O
Job Details: 03/31/2021
Installed links. Tested. Op test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC604FSS01
Near Fairview Park, OH 44126
Corina B
Job Details: 03/31/2021
"Unplugged 25 psi equal plugged in low 10 vacuum high 125 psi freezer 70 ff 55. Used nitrogen found it leaking at a connection in the evap . Fixed connection Recovered refrigerant, pulled 28vac w/ pump, watched, good, charged 4.5oz r134a, unit cooling, pressures good, op test ok"
We serviced a
MAYTAG DRYER
Model MED6200KW0
Near Elyria, OH 44035
Gabriel P
Job Details: 03/30/2021
Heating element was replaced. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI5SVAXVB01
Near Fairview Park, OH 44126
Marie V
Job Details: 03/30/2021
"Cc thats the unit isnt cooling one day and the next day it will cool again and you can hear a clicking noise. Took temp found 66* on fresh food section and 63 on freezer. Evap fan is running no frost pattern and condenser fan is also running but no the compressor, clicking noise is coming from start device. Replaced start from Surplus. Evap started to get frost all over. Op test ok.; used 1 WPW10197428 (Start device) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBW02
Near South Euclid, OH 44121
Jason N
Job Details: 03/30/2021
"Cc unit front grille plate cracked, needs replacedInstalled front grille using customer supplied pre Id parts. Leveled unit to reduce door swing out. Op test good."
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW1
Near Amherst, OH 44001
Gabriel P
Job Details: 03/30/2021
Found unit not draining use shot vac emptying water and took drain pump apart found filter drain pump cover shattered into pieces ordering ; ordrng 1 WPW10215093 (Filter drain pump) and 1 W10919003 (Drain pump)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Parma, OH 44129
Marie V
Job Details: 03/30/2021
Took POP.Cc that the unit is missing a leg. Put part in. Op test ok
We serviced a
WHIRLPOOL WASHER
Model MVWC415EW1
Near Berea, OH 44017
Marie V
Job Details: 03/30/2021
"Cc that is the same noise as last time and same part. Ran diag F7E6 motor fault F0E2 over suds. Ran auto test everything worked good but found hub stripped also shaft is stripped too will need gear case as well. Cust does not want gearcase but the hub replaced, advic cust that we cannot warranty the hub because it needs gear case cust said go ahead with repair. Replaced hub from T/S. Op test ok; ordrng 1 W11454372 (Gearcase), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWB757JW0
Near Parma, OH 44134
Marie V
Job Details: 03/30/2021
"Cc that the unit makes a clunk noise when is washing. Ran diag found error code F0E5 off balance load. Ran auto test no unusual noises. Cust said that is when is washing, started a normal cycle, no unusual noises, added some clothes to the unit. No unusual noises. Advice cust to monitor unit, or take a video of the sound. But the noises that I heard are normal. Working as designed"
We serviced a
WHIRLPOOL DRYER
Model WGD49STBW2
Near Middleburg Heights, OH 44130
Marie V
Job Details: 03/30/2021
"Cc that the unit takes up to 3times to dry. Turned unit on it started heating right away. Check outside vent it was of place , when arranging vent a bunch of lint came out . Unit will need to be cleared out, lots of lint has been going back to unit. Cust called Lowes to get a dispatch because the have a 3 year extended warranty. The waiting time is long so cust will pay SC and call Lowes tomorrow for a dispatch. Cleared out lint from dryer. Op test ok
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Berea, OH 44017
Marie V
Job Details: 03/30/2021
"Cc that something is making a noise. Plugged unit in drain pump started going , canceled. Ran error codes. F0E5 off balance load detected. Ran auto test everything works good. Explain cust not to only use 1-2 tablespoons of detergent and 6-7 bath towels = a full load. Check pressure hose is clear. Calibrated unit. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM03
Near Cleveland, OH 44115
Corina B
Job Details: 03/30/2021
"Recovered refrigerant, replaced compressor, evaporator and drier, pulled 28vac w/ pump, watched, good, charged 5.5oz r134a, unit cooling, pressures good, op test ok"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Oberlin, OH 44074
David R
Job Details: 03/30/2021
"Replaced gasket, good. Op test ok"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Columbia Station, OH 44028
David R
Job Details: 03/30/2021
"Replaced parts. Tested, ran diagnostics, good. Ran a calibration, good. Ran a regular drain/spin cycle, good, no noise. Op test ok"
We serviced a
MAYTAG COMPACTOR
Model MTUC7000AWS2
Near Strongsville, OH 44149
David R
Job Details: 03/30/2021
"Cc of not compacting and noise. Tested switches, unit is compacting correctly. Took off bottom plate to check chains, gear splines are slipping on motor. Ordering gear drive. Schedule as 2 count; ordrng 1 882699 (Gear drive), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM384ESS2
Near Strongsville, OH 44149
David R
Job Details: 03/30/2021
"Cc unit not working, not cleaning. Has see through glass on front panel. Started normal cycle. Water entered, pump motor just humming, not moving water around, arms not moving. Went into diagnostics F7E1, no heat error code. Nothing about motor. Went through tech sheet tested. Bad motor, getting voltage from control. *** have to pull unit out to change motor ; ordrng 1 W10805015 (Pump and motor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG515S0ES0
Near North Royalton, OH 44133
David R
Job Details: 03/30/2021
"Replaced part. Had customer test, good. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Strongsville, OH 44136
David R
Job Details: 03/30/2021
Replaced parts. Tested in diagnostics and Icemaker called for water. Good. Give time for unit to cool back to normal temps and then Icemaker to make ice. Give 24-48 hrs for full bin
We serviced a
SAMSUNG DRYER
Model DV48H7400EWA2
Near Lyndhurst, OH 44124
Jason N
Job Details: 03/30/2021
"Cc unit making squealing noisePulled unit apart, found belt idler pulley seized up. Replaced using truck stock part. Ran dryer op test, no abnormal noises heard. Op test good. ; used 1 DC93-00634A (IDLER PULLEY) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHB00
Near Strongsville, OH 44136
David R
Job Details: 03/30/2021
"Cc no water getting into Icemaker, he has used a hair dryer to throw out and sometimes will go back to working. Went to tech sheet for Icemaker. Checked wires down at hinge, getting 120 with door switch closed coming from control. Checked resistance for heater, out of spec per tech sheet. Says will need FC door. Gave estimate to customer. Customer calling whirlpool. Customer paid SVC, do not order parts.; ordrng 1 LW11026427 (Door black), used 1 1OVRSZ (oversized shipping) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR1814TS0
Near Conneaut, OH 44030
Jeff M
Job Details: 03/30/2021
Unit is not cooling its room temperature inside the freezer. the fans are running theres no frost pattern theres no heat transfer the compressor is on needs an evaporator estimate only; ordrng 1 Ship and 1 5303918274 (Evap)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFW00
Near Chesterland, OH 44026
Brian M
Job Details: 03/30/2021
"Customer complaint unit not cooling found ice ball on cap Tube on evaporator unit is not cooling compressor is running hot sealed system leak will need compressor evaporator and filter die dryer; ordrng 1 WPW10507886 (compressor) and 1 W10836706 (evaporator) and 1 WPW10143759 (dryer), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF954CIHZ00
Near Chardon, OH 44024
Brian M
Job Details: 03/30/2021
Install be control and left hand side door Op test ok Advised to give it 48 hours to produce ice
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EHL01
Near Cleveland, OH 44124
Jason N
Job Details: 03/30/2021
"Cc unit not dispensing ice Unit under 24mo warranty. Customer pulled M/s tag off unit and applied to a sheet of paper. Customer stated she went on vacation, when she came back, the unit would not dispense ice. Found ice in ice bin clumped and melted down through the ice chute. Steamed ice clear to be able to remove ice bin. Emptied ice bin, ran manual harvest test. Harvest test good. Advised customer if not using ice regularly or going out of town for an extended period of time, empty ice bin and turn ice maker off. Customer also stated unit does not have a nameplate badge. Confirmed, advised I can order, not sure if covered under warranty. Customer can install herself. ; ordrng 1 WPW10214168 (Nameplate)"
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW2
Near Madison, OH 44057
Jeff M
Job Details: 03/30/2021
Installed the new part op tested good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT549SZDW00
Near Orwell, OH 44076
Joe O
Job Details: 03/30/2021
"Cc: ice bin full of water, leaking from behind ice makerFound ice maker fill tube not seated correctly. Reseated ice maker fill tube. Cycled ice maker. Found low water pressure to unit. Advised customer of the issues with low water pressure. Op test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW4800BQ1
Near Maple Heights, OH 44137
Joe O
Job Details: 03/30/2021
"Cc: not spinning out the clothesFound error codes f9e1(long drain) f0e5(off balance). Ran auto test. Unit is not shifting. Found drain pump running, unit draining. Found bearings extremely loud. Needs gearcase and actuator. Customer does not want to repair at this time ; ordrng 1 W11454741 (Gear case) and 1 W11481722 (Actuator), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN402ESS02
Near Moreland Hills, OH 44022
Joe O
Job Details: 03/30/2021
Replaced led modules. Op test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Beachwood, OH 44122
Joe O
Job Details: 03/30/2021
"Installed water valves, and roller assembly. Tested. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GD25DIXHS00
Near Cleveland, OH 44128
Joe O
Job Details: 03/30/2021
"Installed bracket, paddles, and fitting. Tested. Op test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Shaker Heights, OH 44122
Joe O
Job Details: 03/30/2021
Replaced drain pump. Ran quick test cycle. Op test ok
We serviced a
WHIRLPOOL DRYER
Model WGD5000DW3
Near Amherst, OH 44001
Gabriel P
Job Details: 03/30/2021
"Found latch broken also customer show me pop receipt unit was purchased 5/6/20 is still under one year warranty use latch from truck stock,opt test ok ; used 1 Wpw10569603 (Latch) from stock"
We serviced a
JENN-AIR WALL OVEN
Model JMW2427DS01
Near Solon, OH 44139
Brian M
Job Details: 03/30/2021
Installed console OP Test Ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHV0
Near Solon, OH 44139
Brian M
Job Details: 03/30/2021
Installed pump control and drain pump Ran test test OP Test Ok
We serviced a
WHIRLPOOL RANGE
Model WEG515S0FS2
Near Cleveland, OH 44115
Jeff M
Job Details: 03/30/2021
I found that the regulator solenoid has zero ohms should be roughly 210 ohms not sending a signal to the control board to ignite the broiler. Theyre fairly certain this machine is under warranty since its a vacant apartment and that this would be a contractor issue. They also think that this machine was already looked at by a previous technician but I have no notes on that.; ordrng 1 W10898290 (Regular) and 1 Ship
We serviced a
MAYTAG WASHER
Model WHWE200XW00
Near Euclid, OH 44132
Jeff M
Job Details: 03/30/2021
The water valves are filling very slowly needs a new set of valves; ordrng 1 WPW10212596 (Water valve) and 1 WPW10212598 (Water valve)
We serviced a
WHIRLPOOL MICROWAVE
Model WMC50522HZ0
Near Independence, OH 44131
Jeff M
Job Details: 03/30/2021
The door was stuck. I use a flat head screwdriver to assist opening the door. Something was just sticking. I was not able to duplicate the issue after I got the door unstuck. The service charge on this PVR was combined and applied to the dishwasher PVR
We serviced a
WHIRLPOOL DRYER
Model WED586DSWD
Near Lakewood, OH 44107
Corina B
Job Details: 03/30/2021
"CC that the unit is not working, Checked the terminal block, good. Checked the thermal fuse, open. Replaced the fuse from t/s. Checked outside vent. Optest ok. ; used 1 WP3392519 (THERMAL FUSE) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS03
Near Pepper Pike, OH 44124
Jeff M
Job Details: 03/30/2021
Installed the new part op tested good. I pulled the icemaker out theres a big clump of ice in the icemaker. Remove the ice inspected the icemaker and appears to be fine
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Maple Heights, OH 44137
Jason N
Job Details: 03/30/2021
"Cc unit went off balance. Customer stated unit went off balance doing towels. Code came up on display, f8e4. Advised customer code f8e4 will appear when opening the lid while in cycle, means lid must be closed during soaking. Ran diagnostics, found code f1e2 for motor module over voltage. Ran auto test, all functions passed. Ran calibration. Ran drain and spin with 5 large wet towels( these were already in the unit). No abnormal vibration or offbalance issues. Finished cycle, no issues. Advised customer to ensure load is properly balanced at start of spin and drain cycle, may have to pause unit to redistribute load. Unit is working as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAB01
Near Cleveland, OH 44105
Jason N
Job Details: 03/30/2021
Cc unit lights blinking Customer stated it doesnt do it all the time. Found all lights working at this time. Replaced both ff LED modules and freezer LED module with customer supplied pre Is parts. All lights working. Op test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB01
Near Garfield Heights, OH 44125
Jason N
Job Details: 03/30/2021
Cc unit ff door not sealingReplaced gasket using customer supplied pre Id part. Heated gasket and stretched to make good seal. Found upper part of door gasket hanging too low to make magnet. Found door hinge washer for ff door on top hinge instead on lower hinge. Flipped washer to lower hinge. Door now sealing correctly on all sides. Op test good.
We serviced a
KITCHENAID DISHWASHER
Model KUDI02CRBS2
Near Richmond Heights, OH 44143
Joe O
Job Details: 03/30/2021
Replaced drain hose. Ran test cycle. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW0
Near Cleveland, OH 44113
Jason N
Job Details: 03/30/2021
"Installed control board. Ran wash test, unit functions are normal. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Cleveland, OH 44127
Jason N
Job Details: 03/30/2021
"Cc unit not dispensing water. Verified water in to unit, good pressure up to filter head. No water from filter head. Found outlet water line kinked at filter head. Straightened water line. Tested water dispense, good water dispense. Op test good."
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD602ESS01
Near Brecksville, OH 44141
Marie V
Job Details: 03/30/2021
Replaced freezer light. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FPS
Near Lakewood, OH 44107
Corina B
Job Details: 03/30/2021
Replaced the door. Optest ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS03
Near Highland Heights, OH 44143
Joe O
Job Details: 03/30/2021
Cc: not making iceFound ice maker lost home position. Replaced ice maker. Ran ice maker diagnostics cycle. Passed. Ran test 96(water fill test) then 97(ice maker fill test). Passed. Op test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS01
Near Chardon, OH 44024
Jeff M
Job Details: 03/30/2021
The unit is freezing over on the fresh food evaporator. The unit will need a new evaporator cover and control board most of the time what happens is if the seals compromised too much humidity will get to the evaporator cause it to frost over. On the older models there was a software update to change the way the fans reacted turned on turned off and for the time that they turned on to change the way the machine defrosted. sensor was already replaced est only; ordrng 1 W11098695 (Evap seal) and 1 W11172798 (Control) and 1 Ship
We serviced a
JENN-AIR COOKTOP ELE
Model JGD3536BS00
Near Chagrin Falls, OH 44023
Brian M
Job Details: 03/30/2021
Cc piece under knob loose Found adhesive that holds Bezel in place is worn out Added super glue to bezel to hold in place OP Test Ok
We serviced a
ROPER WASHER
Model RTW4516FW2
Near Lorain, OH 44052
Gabriel P
Job Details: 03/30/2021
Cc that washer will not work. Verified issue and found drain hose screwed into the drain pipe causing it not to have any ventilation and not advancing the cycles. Explained that they will need to fix the drain pipe for the unit to work properly. Also ran a calibration. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM02
Near Aurora, OH 44202
Brian M
Job Details: 03/30/2021
Cc unit not cooling Found compressor extremely hot and cap tube has ice ball Needs seaLed system repair Compressor evap and drier ; ordrng 1 WPW10143759 (dryer) and 1 W11092625 (compressor) and 1 W10836706 (evaporator)
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Chagrin Falls, OH 44023
Brian M
Job Details: 03/30/2021
Customer showed pop took pic Cc unit showed lf error Found unit to be installed on a wood stand and drain hose is about even with drain port and is syphoning out when filling Advised customer on drain hose placement
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Streetsboro, OH 44241
Brian M
Job Details: 03/30/2021
Cc unit not always starting Found knob pushed to far in Backed knob off just a little OP Test Ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDF530PAYW7
Near Lakewood, OH 44107
Corina B
Job Details: 03/30/2021
"CC that the unit is not heating. Ran diag 10-1- Dispenser Electrical Problem 7-1-No Heat. Ran a calibration heater did not turn on. Checked the fuse, good. Checked the control has 120 volts to the heater. Found the heater is open. Will need a new heater. ; ordrng 1 W10518394 (Heater), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL COMPACTOR
Model GX900QPPS6
Near Brecksville, OH 44141
Marie V
Job Details: 03/30/2021
Replaced all parts. Tested unit. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WTW5100HW1
Near Willoughby, OH 44094
Joe O
Job Details: 03/30/2021
"Cc: not drainingFound drain pump hit drain pan under unit and broke the harness and housing for drain pump. Needs harness and drain pump.Harness shows out of stock, office to reschedule; ordrng 1 W11399437 (Drain pump) and 1 W11405458 (Lower harness)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SMHZ00
Near Sheffield, OH 44054
Gabriel P
Job Details: 03/30/2021
"Replace doors then steam gasket,opt test ok"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ1
Near Lakewood, OH 44107
Corina B
Job Details: 03/30/2021
CC leak in drain hose. Found hole in drainhose under sink. Replaced drain hoses. Ran cycle no leaking.
We serviced a
AMANA DRYER
Model NGD4655EW0
Near Lakewood, OH 44107
Corina B
Job Details: 03/30/2021
"CC that the unit is not heating. Checked the outside vent no airflow. Checked the exhaust at the dryer no airflow. Removed the blower housing found the blower wheel off. Reinstalled the blower wheel. Advised cust if it happens again will need the blower wheel. ; ordrng 1 WP694089 (Wheel), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DRYER
Model MGDB835DW4
Near North Olmsted, OH 44070
Corina B
Job Details: 03/30/2021
CC that there is a loud squealing noise. Found the idler pulley is seized. Will need a new pulley. ; ordrng 1 279640 (Pulley)
We serviced a
MAYTAG WASHER
Model MVWB965HW0
Near Chardon, OH 44024
Jeff M
Job Details: 03/30/2021
Installed the new part op tested good.. the lid is cracked ; ordrng 1 W11304319 (Lid)
We serviced a
MAYTAG DRYER
Model MED5500FW0
Near Avon Lake, OH 44012
Gabriel P
Job Details: 03/30/2021
"Cc dryer making a squeaking sound. Verified and needs idler pulley. Ordering part and can not reschedule because part is out of stock. Office will need to reschedule.; ordrng 1 W10837240 (Idler), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS5
Near Willoughby Hills, OH 44094
Jeff M
Job Details: 03/30/2021
I install the new part op tested failed. The sent a bad ui there was no packing paper there was no protective plastic on the face of the user interface. This is a return part that another person sent back to Macon that we have received. Reorder part ; ordrng 1 W10803367 (Ui)
We serviced a
WHIRLPOOL RANGE
Model GGG390LXS01
Near Avon Lake, OH 44012
Gabriel P
Job Details: 03/30/2021
"Cc middle valve will not shut off stays on valve was broken and twisted and bent told customer that wants valve breaks and start to leak it need to be replace there will be no way to shut it off cause is broken customer said we dont know whats we are doing he does not understand the purpose of valve being broken and not be able to shut off ; ordrng 1 WPW10298678 (Valve), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
FRIGIDAIRE DRYER
Model FAQE7001LW0
Near North Olmsted, OH 44070
Corina B
Job Details: 03/30/2021
"Replaced the main control. Optest ng. Control is beeping and not working, reinstalled the old control. Started working normal. Called BJ will refund Cust the part and labor. Optest ok. ; ordrng 1 137070890NH (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Kent, OH 44240
Brian M
Job Details: 03/30/2021
Cc unit not heating or running Found thermal fuse open Replaced OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFI2570FEZ08
Near Rootstown, OH 44272
Brian M
Job Details: 03/30/2021
Installed damper OP Test Ok
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRS6R2FB5
Near Madison, OH 44057
Brian M
Job Details: 03/30/2021
"cc of no water being dispensed at door Found water lines to have sediment and deposits No water flow past filter Most likely have build up in fridge door lines Will need door and lines ; ordrng 1 241615175 (dsp door-frzr) and 1 240545308 (tank) and 2 240545201 (Elbow)s and 1 240434301 (housing), used 1 1OVRSZ (oversized shipping) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRT21S6ABH
Near Hiram, OH 44234
Brian M
Job Details: 03/30/2021
Cc unit doesnt seem as cold as it normally does Found ice in blend door area blocking air flow Removed ice OP Test Ok