Near Mayfield Heights, OH 44124
Jason N
Job Details: 08/20/2020
REFRIGERATOR AMANA ART318FFDW06 "Cc unit ff section too cold, freezing productReplaced ff thermistor and cold control using customer supplied pre Id part. Advised customer to allow up to 24 hrs for unit to readjust temperatures. Op test good."
Near Cleveland, OH 44128
Dan H
Job Details: 08/20/2020
REFRIGERATOR FRIGIDAIRE FFHX2325TP0 "Installed new ice maker , op test good"
Near WARRENSVL HTS, OH 44128
Dan H
Job Details: 08/20/2020
WASHER AMANA NTW4516FW3 "Customer complaint that unit is not powering on, confirmed, control is receiving 120vac , installed new control, op test good ; used 1 W11170317 (MUST RETURN**CORE*CNTRL-ELEC) from stock"
Near Wellington, OH 44090
Gabriel P
Job Details: 08/20/2020
WASHER WHIRLPOOL MVWB835DW0 Found 124 v going to control but not responding will need control customer will not repair
Near Lakewood, OH 44107
Corina B
Job Details: 08/20/2020
REFRIGERATOR KITCHENAID KFXS25RYMS2 CC that the unit is not asking ice. Found the icemaker is not cycling. Will need a new ice maker. ; ordrng 1 W10882923 (Icemaker)
Near Bainbridge, OH 44023
Joe O
Job Details: 08/20/2020
REFRIGERATOR MAYTAG MFF2558VEM9 Cc: ice build up in freezerFound drain tube plugged up. Needs ptrap drain tube. Replaced drain tube. Cleared ice. Op test ok; used 1 W10619951 (TUBE-DRAIN) from stock
Near Strongsville, OH 44149
Corey L.
Job Details: 08/20/2020
DRYER WHIRLPOOL WED8700EC2 "Customer complaint dryer is squeaky, confirmed noise coming from tension pulley, quoted to replace rollers and pulley with ts dryer repair kit, ok, replaced rollers and pulley, lubricated, op test good ; used 1 4392067 (DRYER REPAIR KIT) from stock"
Near Chagrin Falls, OH 44023
Joe O
Job Details: 08/20/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Cc: not coolingFound temps at 76 degrees in both sections. Found unit in 20 inch vac. Needs compressor, evaporator, and drier.Compressor shows out of stock. Cust does not want to repair at this time. Customer is going to try to call Lowe’s to exchange un
Near South Euclid, OH 44121
Jason N
Job Details: 08/20/2020
RANGE MAYTAG MGR6600FZ1 "Cc unit oven clicking but not ignitingCustomer states everything else works including broil. Found bake ignitor wire laying under unit on floor. Reconnected bake ignitor wire. Ran bake test to 300 degrees. Good spark, ignition. Op test good."
Near Willoughby Hills, OH 44094
Jason N
Job Details: 08/20/2020
REFRIGERATOR KITCHENAID KBLC36FKS01 "Cc unit leaking water, freezing up in freezer.Found ice buildup on freezer bottom. Checked drain tube for leakage. Drain tube frozen, drain tube heater not powering on. Unit needs drain tube heater. This is part of evap cover assembly. Assembly (2215833
Near North Royalton, OH 44133
Corey L.
Job Details: 08/20/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 "Customer complaint lettuce in fridge gets moisture sometimes since svc was called temp was set colder, temps were set at 3 frz and 4 ff max cool is 7, 39 ff and 0 frz, doors are sealing correctly on ff and frz, no gaps in liner to cabinet, unit is operat
Near Amherst, OH 44001
Gabriel P
Job Details: 08/20/2020
REFRIGERATOR GE GYE22HMKBES Icemaker not cycling confirm valve working ordering ice maker ; ordrng 1 WR49X31524 (ICE MAKER )
Near Bainbridge Township, OH 44023
Brian M
Job Details: 08/20/2020
REFRIGERATOR KITCHENAID KBFS22EWMS9 "Cc water is frozen again and temps are colder than what UI is reading Defrosted water bladder Ran test on ff thermistor found thermistor to be reading shorted Advised on thermistor and control replacement ; ordrng 1 WPW10273869 (harns-wire), used 1 SHIPP
Near Moreland Hills, OH 44022
Dan H
Job Details: 08/20/2020
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Customer complaint that unit does not dispense ice or water at times and then randomly squirts water, found corrosion built up on user interface , unit needs new user interface ; ordrng 1 W11387384 (Ui)"
Near Shaker Heights, OH 44122
Jason N
Job Details: 08/20/2020
REFRIGERATOR KITCHENAID KSF26C4XYY03 "Cc unit ff door not sealing well Found ff door not closing well, raised front of unit up a bit for slight tilt back, no change. Door closer cam looks worn, not forcing door toward cabinet, door must manually be pushed all the way closed. Unit needs ff do
Near Painesville Township, OH 44077
Joe O
Job Details: 08/20/2020
REFRIGERATOR FRIGIDAIRE FFHS2322MWD "Cc: not cooling ff sectionFound ff section at 56 degrees, found freezer at -6 degrees. Found no air coming through damper. ; ordrng 1 242303001 (damper assy11992), used 1 SHIPPING (shipping and handling) from stock"
Near Cleveland, OH 44111
Corina B
Job Details: 08/19/2020
WASHER MAYTAG MVWC416FW0 CC that the unit is tearing clothes and making a loud noise. Ran diag no codes.ran an agitate and a spin. No unusual noises. Started a rinse and spin with towels noises are normal. Advised cust to use 1-2 tablespoons of he detergent. Optest ok.
Near Munson Township, OH 44024
Corey L.
Job Details: 08/19/2020
REFRIGERATOR WHIRLPOOL KFIS29BBBL00 "Customer complaint fridge getting warm again, confirmed temps were 52 in ff and 3 in frz, found ff evap frozen solid again, cleared ice to thermistor, found break in thermistor wire right at wire to thermistor and corrosion on wire, quoted to clear ice c
Near Munson Township, OH 44024
Corey L.
Job Details: 08/19/2020
REFRIGERATOR WHIRLPOOL WRT311FZDM01 "Customer complaint of frost in frz, confirmed, found bottom left corners of frz and ff are not sealing completely allowing warm air to enter, retrained and applied petroleum jelly to help keep trained to cabinet, unit is in garage, advised customer unit
Near Ravenna, OH 44266
Brian M
Job Details: 08/19/2020
REFRIGERATOR FRIGIDAIRE FFTR2021TS1 Installed evap fan OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
Near Gates Mills, OH 44040
Corey L.
Job Details: 08/19/2020
REFRIGERATOR WHIRLPOOL WRT318FZDB02 "Customer complaint fridge and frz is not cooling right, confirmed temps were 40 in frz and 50 in ff, found no frost pattern and a solid ball of ice on the top right corner, unit has low side leak, ordering evap and drier, please add to cancellation list;
Near Brimfield Township, OH 44240
Brian M
Job Details: 08/19/2020
REFRIGERATOR WHIRLPOOL WRS315SDHZ04 Complaint unit not cooling Also found evap fan not running Found no power at fan or power coming from control Found unit to have no frost pattern and compressor extremely hot to touch Amp reading at 1.87 amps on compressor Spoke to Sr tech Advised on repl
Near Leroy Township, OH 44077
Joe O
Job Details: 08/19/2020
WASHER MAYTAG MVWB865GW0 "Cc: error code, not workingFound unit not allowing selections. Found error code f6e2(communication error). Needs control and uiCustomer does not want to repair at this time"
Near Aurora, OH 44202
Brian M
Job Details: 08/19/2020
DISHWASHER KITCHENAID KUDE60FXSS1 "Cc of leaking Found leak coming from door seal Adjusted door seal and leak stopped but door seal is worn Advised on replacing door seal ; ordrng 1 W11177741 (gasket) and 1 WPW10077881 (cap), used 1 SHIPPING (shipping and handling) from stock"
Near Painesville Township, OH 44077
Joe O
Job Details: 08/19/2020
WASHER AMANA NTW4516FW1 Cc: off balanceFound suspension bouncing. Needs suspension rods.Customer does not want to repair at this time
Near Painesville, OH 44077
Joe O
Job Details: 08/19/2020
REFRIGERATOR KENMORE 106.568246 "Cc: intermittently not coolingFound temps in ff section at 43 degrees, temps in freezer at 13 degrees. Customer states one day it gets up to 70 degrees and the next it may be at -2 degrees. Turned temp up on unit to get unit to start. Fans kicked on, com
Near Kipton, OH 44074
David R
Job Details: 08/19/2020
WASHER MAYTAG MVWB835DW1 Replaced part. Tested. Good. Door locked. Op test ok
Near WILOUGHBY HLS, OH 44094
Jason N
Job Details: 08/19/2020
DISHWASHER WHIRLPOOL WDT970SAHV0 Installed control board and wash pump assembly. Ran wash test then cancel drain. Checked for leaks. Op test good.
Near Avon, OH 44011
Gabriel P
Job Details: 08/19/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Replace both led module no need for control,opt test ok"
Near Cleveland, OH 44107
Corina B
Job Details: 08/19/2020
DRYER MAYTAG MED6600TQ0 Replaced the idler pulley. Optest ok.
Near Strongsville, OH 44149
Corina B
Job Details: 08/19/2020
REFRIGERATOR WHIRLPOOL WRX735SDHV01 "CC that the ice bin is stuck and the unit rocks. Removed the ice bin found there was ice around the augur. Removed the ice. Cycled ice maker not overflowing. The gasket around the flap to the ice was off. Leveled the unit, optest ok"
Near Strongsville, OH 44149
Corina B
Job Details: 08/19/2020
OTR MICROWAVE KITCHENAID KMLS311HSS6 Control and Light are the wrong part. Re ordered parts. ; ordrng 1 W11129649 (COntol) and 2 W11048310 (Led light)s
Near Madison, OH 44057
Jeff M
Job Details: 08/19/2020
REFRIGERATOR FRIGIDAIRE FFHT1831QS5 Installed new part unit tested good
Near Sheffield Lake, OH 44054
Corina B
Job Details: 08/19/2020
WASHER MAYTAG MHW5100DW0 "Replaced the drain pump. 14 minutes comes on the ui for an cycle. Will not run a CO test or any cycle. Rotated the drum can hear something rattling inside . Will need a new drum, ui, control wire harness and latch.; ordrng 1 WPW10409997 (Tub) and 1 W1117
Near Aurora, OH 44202
Brian M
Job Details: 08/19/2020
MICROWAVE WHIRLPOOL WOC75EC0HS01 Installed control Ran test bake OP Test Ok
Near Highland Heights, OH 44143
Dan H
Job Details: 08/19/2020
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "Customer complaint that everything on top shelf of fresh food section is freezing and frost build up under ice bin, found ice chute door not sealing, unit needs new ice chute door ; ordrng 1 W11423781 (Ice door)"
Near Concord Township, OH 44077
Jeff M
Job Details: 08/19/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Installed new part unit tested good
Near Andover, OH 44003
Jeff M
Job Details: 08/19/2020
REFRIGERATOR WHIRLPOOL WRF560SEHW00 Installed new part unit tested good
Near Mentor, OH 44060
Jason N
Job Details: 08/19/2020
REFRIGERATOR KITCHENAID KBFN402ESS02 "Cc unit interior lights not workingFound top 2, all left side and 1 right side led out as well as freezer light. Checked led modules for nonfunctional. Found lower right side ff led module, and top left console module both bad. Replaced both using truck
Near MENTOR ON THE, OH 44060
Joe O
Job Details: 08/19/2020
REFRIGERATOR WHIRLPOOL GS5SHGXKS00 "Cc: not cooling, compressor hot, condenser fan not runningFound unit has aftermarket start device. Compressor keeps kicking out overload. Condenser fan is running. Connected compressor tester, found compressor started, is running, good frost pattern. Spo
Near Andover, OH 44003
Jeff M
Job Details: 08/19/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Fresh food evaporator is freezing up needs a control board at harness est only ; ordrng 1 W10843055 (cntrl-elec) and 1 W11087438 (motor-evap), used 1 SHIPPING (shipping and handling) from stock"
Near Kingsville, OH 44048
Jeff M
Job Details: 08/19/2020
WASHER MAYTAG MVWC415EW0 Installed new part unit tested good ; used 1 SHIPPING (shipping and handling) from stock
Near Ashtabula Township, OH 44004
Jeff M
Job Details: 08/19/2020
DRYER GE GTD65EBPL0DC "The units not spinning the unit needs a new belt ; ordrng 1 WE12M29 (BELT), used 1 SHIPPING (shipping and handling) from stock"
Near Mayfield Heights, OH 44124
Dan H
Job Details: 08/19/2020
DRYER MAYTAG MGDX655DW2 "Customer complaint that unit is taking too long to dry, found lint trap filled with lint, unit is operating as designed"
Near Lakewood, OH 44107
Corey L.
Job Details: 08/19/2020
REFRIGERATOR FRIGIDAIRE GLHS36EFSB1 "Customer complaint of a high pitched sound like a whistle sometimes but it’s not doing it now and the water/ ice is not working, water valve actuating when dispensing, im cycling, water is to he unit, found filter not fully inserted, advised on filter in
Near WARRENSVL HTS, OH 44122
Dan H
Job Details: 08/19/2020
REFRIGERATOR WHIRLPOOL WRS325FDAM02 "Customer complaint that filter door and several shelves are broken, confirmed, unit needs new shelf, filter housing, and drawer, customer only wants filter housing replaced; ordrng 1 W10862461 (Filter housing), used 1 SHIPPING (shipping and handling) f
Near Cleveland, OH 44111
Corey L.
Job Details: 08/19/2020
REFRIGERATOR MAYTAG MRT118FFFH04 "Customer complaint frz has ice on ceiling, confirmed, found frz door not sealing at the top left corner away from hinge, adjusted frz and ff doors to correctly seal around frame, op test good"
Near Westlake, OH 44145
Corina B
Job Details: 08/19/2020
REFRIGERATOR WHIRLPOOL GX2FHDXVB04 "CC that unit is not cooling. Found the evap not running. 120 volts to fan. Found the control not going into defrost. Will need a control and evap fan. ; ordrng 1 WPW10128551 (Evap fan) and 1 WPW10503278 (Control), used 1 Shipping from stock"
Near Westlake, OH 44145
Corina B
Job Details: 08/19/2020
WASHER MAYTAG n/a Did not want us to look at the washer.
Near Fairview Park, OH 44126
Corey L.
Job Details: 08/19/2020
DISHWASHER KITCHENAID KDTM354DSS5 "Customer complaint water not filling dw not working, confirmed no water fills when asked nor does valve get energized, water is on to unit, found harness not fully inserted into clip on inlet valve, corrected, op test good, ran diagnostics cleared f6e1 a
Near Cleveland Heights, OH 44118
Dan H
Job Details: 08/19/2020
DISHWASHER KITCHENAID KDTE334GPS0 "Customer complaint that unit stopped be responsive, found no buttons on user interface working, stuck key test shows control is good, unit needs new user interface ; ordrng 1 W11165145 (Ui)"
Near Fairview Park, OH 44126
Corey L.
Job Details: 08/19/2020
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Customer complaint upper rack wheel fell off, confirmed, replaced adjusters with updated kit sent, op test good"
Near Avon Lake, OH 44012
Gabriel P
Job Details: 08/19/2020
WASHER WHIRLPOOL WTW7300DW0 Fix the squeaking by stretching the spring but console sound not working and clean washer light keep coming out every week customers said it he washes clean cycle every times lights comes on but he should have to do it every week ordering control ; ordrng
Near WILOUGHBY HLS, OH 44094
Jason N
Job Details: 08/19/2020
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Cc unit freezing overUnit has been plugged in for over 24 hrs. Unit temps on both compartments good at 3 degrees in freezer, 38 in ff. Good airflow in both compartments, damper operation normal, freezer evap fan operation normal, return passage clear. No
Near Berea, OH 44017
David R
Job Details: 08/19/2020
REFRIGERATOR WHIRLPOOL WRT111SFDM04 Replaced part. Found knob and evap cover and foam piece damaged. Ordering; ordrng 1 W10465177 (knob-therm) and 1 W10486828 (cover-evap) and 1 W11170274 (cover-evap)
Near Saybrook Township, OH 44004
Jeff M
Job Details: 08/19/2020
WASHER MAYTAG MHW6630HW0 Installed new part unit tested good. The unit had a f8e1 valve failure
Near Saybrook Township, OH 44004
Jeff M
Job Details: 08/19/2020
WASHER WHIRLPOOL GHW9400PL0 The inner drum is sheared off the shaft needs a complete rebuild customer will buy a new most part are not available anymore; ordrng 1 8182247 (basket NA)
Near Cleveland Heights, OH 44106
Dan H
Job Details: 08/19/2020
DISHWASHER KITCHENAID KUDE48FXSS6 "Customer complaint that unit is not draining, confirmed, found drain hose clogged, installed new drain hose, op test good ; used 1 8269144A (Drain hose), and 1 WPW10545278 (Drain hose) from stock"
Near Cleveland, OH 44128
Dan H
Job Details: 08/19/2020
WASHER WHIRLPOOL WFW6620HW0 "Customer complaint that metal ring came off, reinstalled bellow and spring, op test good"
Near Rocky River, OH 44116
Corey L.
Job Details: 08/19/2020
DISHWASHER WHIRLPOOL WDF760SADM2 "Customer complaint dw not drying dishes, ran diagnostics found f7e1 not heat fault, ran svc test no heat, heating element getting 20ohms, in range, unit needs control W10854220, customer does not want repair at this time, advised calling wpl to see if th
Near Lakewood, OH 44107
Gabriel P
Job Details: 08/19/2020
REFRIGERATOR WHIRLPOOL GD5YHAXTI01 Found air return on fridge clogged with ice and temp on fridge was 42 degrees on temp setting 4 steam ice opt test ok; used 1 SENIORDISCOUNT (senior discount) from stock
Near Cleveland, OH 44111
Gabriel P
Job Details: 08/19/2020
WASHER WHIRLPOOL WTW8500DC0 found error f6e2 ui can’t hear acu and f9e1 long drain confirm voltage going to pump need a pump and control
Near Willoughby, OH 44094
Jason N
Job Details: 08/19/2020
DISHWASHER MAYTAG MDB8949SBW3 Installed console. Verified all buttons functions are working. Op test good.
Near Concord Township, OH 44060
Joe O
Job Details: 08/19/2020
REFRIGERATOR AMANA TSI18A3L "Cc: leaking from ice makerCycled ice maker, ice maker hesitating to get ice out. Ice maker not running through full cycle. Needs ice maker; ordrng 1 D7824706Q (ice maker11943), used 1 SHIPPING (shipping and handling) from stock"
Near Westlake, OH 44145
Corey L.
Job Details: 08/19/2020
RANGE KITCHENAID KFGD500EBS00 "Showed pop, Customer complaint middle burner not lighting every time, confirmed middle burner would not light unless lightly blowing on burner, adjusted cover plate, lit multiple times by tech and by customer, op test good, if problem persists send WPW10
Near Geneva Township, OH 44041
Jeff M
Job Details: 08/19/2020
DISHWASHER KENMORE 6651-5951719 The pump is seized needs a new pump the alignment tool for this machine is discontinued they do not make any more.
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 08/19/2020
DRYER AMANA NED4655EW1 "Found blower housing fuse open,replace from t/s,opt test ok ; used 1 WP3392519 (THERMAL FUSE) from stock"
Near Chagrin Falls, OH 44022
Brian M
Job Details: 08/19/2020
REFRIGERATOR KITCHENAID KSSC42FKS00 Cc still not cold Could not feel air movement in ff section Found air return blocked by ice build up Cleared iceUnit has nice air movement now OP Test Ok
Near Mentor, OH 44060
Joe O
Job Details: 08/19/2020
FREEZER WHIRLPOOL WRX735SDHZ02 Cc: frost build up in freezerNo frost build up on arrival. Checked gaskets. All gaskets sealing. Advised customer on loading. Advised to make sure door is completely closed after use. Unit functioning as designed. Op test ok
Near Bedford, OH 44146
Brian M
Job Details: 08/19/2020
WASHER AMANA NTW4516FW3 Cc unit not washing Found unit unplugged Ran diagnostics found error for overload and off balance Ran auto test and calibration Rechecked errors none present Advised customer on balance and loading of clothes
Near Walton Hills, OH 44146
Dan H
Job Details: 08/19/2020
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Customer complaint is unknown, all components working, found leg bent, unit needs new tub; ordrng 1 WPW10681507 (Tub)"
Near North Olmsted, OH 44070
Gabriel P
Job Details: 08/19/2020
DRYER MAYTAG MEDB765FW0 "Replace parts ran time dry waited until it cycles of to see if it cycle back on pass it did,opt test ok"
Near Oakwood Village, OH 44146
Brian M
Job Details: 08/19/2020
RANGE KITCHENAID KSEG950ESS2 "Cc touch pad not functioning all the time Found UI to be functioning properly at this time But advised that it may be a Intermittent issue and may need to be replaced They show they have a warranty from sears They will call them ; ordrng 1 W10915815 (pan
Near Berea, OH 44017
David R
Job Details: 08/19/2020
DRYER WHIRLPOOL WED49STBW1 "Cc clothes getting snagged. Found a sharp part sticking from door deal. Corrected, smooth out. Good op test ok"
Near Strongsville, OH 44136
Gabriel P
Job Details: 08/19/2020
WASHER WHIRLPOOL WFW5620HW0 "Ran diagnostics no error code ran normal cycle pass no issue found,opt test ok"
Near Cleveland, OH 44108
Jason N
Job Details: 08/19/2020
REFRIGERATOR WHIRLPOOL JFC2089HPF "Cc unit not making iceFound ice stuck in stripper blades. Removed and ran manual harvest test, ice not ejecting from mold. Heater rod cold. Jumped H to N to activate heater. Heater still cold. Unit will need new ice maker. ; ordrng 1 D7824706Q (ice maker
Near Cleveland, OH 44109
Jason N
Job Details: 08/19/2020
REFRIGERATOR MAYTAG MRT311FFFH00 Installed freezer door gasket. Used silicone around freezer liner to seal any gaps. Steamed gasket pliable to help seal against cabinet. Advised customer to allow an hr for gasket to cool into shape. Op test good.
Near Mentor, OH 44060
Joe O
Job Details: 08/19/2020
RANGE WHIRLPOOL WFE550S0HZ1 "Cc: oven not heating, burners not heatingFound unit is only receiving 125v between l2 and neutral. Advised customer to have electrician come look at electrical."
Near Euclid, OH 44117
Joe O
Job Details: 08/19/2020
WASHER WHIRLPOOL WFW5620HW0 Installed control. Ran quick test. Op test ok
Near Chester Township, OH 44026
Jason N
Job Details: 08/19/2020
WASHER AMANA NTW4516FW3 "Cc unit vibration in spin cycleCustomer states unit vibrates when in the last spin cycle. Ran diagnostics, no codes stored. Ran auto test and calibration. All functions normal. Ran load test with 4 large wet towels. Unit experiencing normal vibration. Ad
Near Brooklyn, OH 44144
Dan H
Job Details: 08/19/2020
DISHWASHER WHIRLPOOL WDF520PADW7 "Customer complaint that top is cracked, found top of user interface cracked(see pic), unit needs new user interface ; ordrng 1 W10836798 (Ui)"
Near Solon, OH 44139
Brian M
Job Details: 08/19/2020
DISHWASHER KITCHENAID KDTM354DSS5 Verified UI and control not responding properlyNo other issue can be tested at this time with out a functioning control board and UI
Near Gates Mills, OH 44040
Joe O
Job Details: 08/19/2020
REFRIGERATOR WHIRLPOOL WRF989SDAM00 "Cc: not coolingFound temps in both compartments at 73 degrees. Found compressor noise. Found unit ff evap is not coated. Needs ff evap, compressor and drier, ordrng 1 W10276644 (compressor) and 1 W10917531 (evaporator) and 1 WPW10143759 (dryer)"
Near Cleveland, OH 44139
Brian M
Job Details: 08/19/2020
WASHER MAYTAG MVWB300WQ1 "Cc of loud noise during spinFound bearing to be loud with low hand spin Found tub hub to be seized on shaft Replaced bearing and hub Ran auto OP Test Ok Advised to let sit for 48 hours to let adhesive to cure on gasket ; used 1 W10435302 (BEARING), and
Near Amherst, OH 44001
Gabriel P
Job Details: 08/19/2020
DISHWASHER WHIRLPOOL WDF330PAHB2 "Confirm control getting power 120v found error code motor failure and also control relay making clicking sound will need control and pump assembly customer will call whirlpool for coverage on parts, opt test okDo not order parts unless we hear from custo
Near Cleveland, OH 44144
Dan H
Job Details: 08/19/2020
REFRIGERATOR WHIRLPOOL WRF991BOOM00 "Installed new door gasket and led module, op test good"
Near Euclid, OH 44119
Dan H
Job Details: 08/19/2020
DRYER WHIRLPOOL WED4950HW0 "Customer complaint that unit is not starting, found terminal block and power cord burned, installed new terminal block and power cord, op test good ; used 1 PT500L (3 PRONG DRYER CORD) from stock"
Near Geneva Township, OH 44041
Jeff M
Job Details: 08/19/2020
REFRIGERATOR KENMORE 10658512800 The drain in the fridge is plugged I steamed and cleaned the drain unit tested good
Near Lorain, OH 44052
Gabriel P
Job Details: 08/19/2020
REFRIGERATOR WHIRLPOOL GB2FHDXWB02 Temp on freezer 0 degrees and fridge 36 degrees working great at the moment cannot duplicate issue
Near Westlake, OH 44145
Corey L.
Job Details: 08/19/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ04 "Customer complaint of light in frz not turning on all the time due to a small amount of ice building up on it, confirmed, found slides failed not giving any spring back on close and is difficult to fully open, unit needs frz drawer slides; ordrng 2 W1126
Near Novelty, OH 44072
Joe O
Job Details: 08/19/2020
REFRIGERATOR GE ZISB48DYA Cc: not dispensing waterFound connection on water valve disconnected. Re connected. Tested. Op test ok
Near Olmsted Falls, OH 44138
David R
Job Details: 08/19/2020
DRYER MAYTAG MEDB850YW2 Replaced parts. Tested. Heated and cycled. Good. Op test ok
Near Strongsville, OH 44136
David R
Job Details: 08/19/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Cc FZ frosting over. Found thermistor came off place. Looked in Service Manual to find exact place of thermistor pg 4-6. Replaced from the/s. Good. Op test ok; used 1 WPW10384183 (THERMISTORXXACADEMY RETURNXX) from stock
Near North Madison, OH 44057
Jeff M
Job Details: 08/18/2020
DRYER WHIRLPOOL WGD7800XW0 "The unit had a very long vent I cut it down. testing good. The unit was lighting consistently. But a f01 code came on the console which is a main control failure it’s the main control. ordrng 1 WPW10294317 (cntrl-elec), used 1 SHIPPING (shipping and hand
Near Madison, OH 44057
Jeff M
Job Details: 08/18/2020
REFRIGERATOR FRIGIDAIRE FFHT1831QS5 Customer does not have a part. The office they have nothing I’m not sure if it was delivered or if it’s on back order or if it needs to be re-ordered; ordrng 1 242248401 (box)
Near Mentor, OH 44060
Jeff M
Job Details: 08/18/2020
REFRIGERATOR WHIRLPOOL WRS315SNHB01 The unit is not going through a divorce cycle I tested the heating circuit at the main control heating circuit tested good. Unit needs a control ; ordrng 1 W11190849 (contrl-box)
Near Euclid, OH 44123
Dan H
Job Details: 08/18/2020
DISHWASHER GE GSD2100V50BB "Customer complaint that unit is not draining, confirmed, found drain hose clogged, unit needs new drain hose, customer does not want repair ; ordrng 1 WD24X10014 (Drain hose), used 1 SHIPPING (shipping and handling) from stock"
Near Broadview Heights, OH 44147
David R
Job Details: 08/18/2020
REFRIGERATOR WHIRLPOOL WRB322DMHV01 Cc of noise. Found damper either opening/closing making loud noises. Ordering ; ordrng 1 WPW10594330 (control)
Near Lorain, OH 44053
Gabriel P
Job Details: 08/18/2020
REFRIGERATOR MAYTAG MFI2568AES "Customer complaints that ui activates by itself it will start opening flapper and closing it and lights on ui keeps flickering spoke to senior tech bj he said he seen that before and that it will need control also found a service pointer for same issue ;
Near South Amherst, OH 44001
Gabriel P
Job Details: 08/18/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM01 Customer complaints freezer evaporator freezing with hard ice and door doesn’t close properly confirm ice build up and found service pointer also confirm bi-metal is good need a control cause not defrosting ordering parts need ; ordrng 1 W10407216 (gasket