We serviced a
WHIRLPOOL REFRIGERATOR
Model GX5FHTXVB04
Near Elyria, OH 44035
Angel
Job Details: 09/30/2021
Cc That filter was stuck. Verified and it was a little hard for them to remove.Removed filter and installed there bi pass for now until they get new one. Opt test ok.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near North Ridgeville, OH 44039
Marie V
Job Details: 09/30/2021
"Cc that the unit is not starting and that the door is too hard to close. Check door switch is good started unit, started running but making noises coming from rollers and pulley. Took unit apart and showed cust, replaced dryer kit from T/S and lubricated rollers and pulley, adjusted door latch, pass. Unit has flexible foil vent, advice cust that thats a fire hazard to replace with flexible metal or rigid metal. Op test ok; used 1 4392065 (DRYER REPAIR KIT) from stock"
We serviced a
MAYTAG OTR MICROWAVE
Model MMV5208WS1
Near Euclid, OH 44117
Manny
Job Details: 09/30/2021
"Cc unit not working, found unit totally dead check for power at the outlet 122Vac present unit smells like electrical burn, customer stated that the unit hasnt worked in nearly 5 years, they are selling the house and wanted to see if it was worth repairing. Unit need high voltage components, some of the components are discontinued, customer will not proceed with the repair.; ordrng 1 W10222507 (Magnetron) and 1 W10248271 (Transformer) and 1 W10850446 (Capacitor) and 1 W11256462 (Diode), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Orange, OH 44128
Manny
Job Details: 09/30/2021
"Cc unit is constantly draining, ran diagnostics found error codes f8e4 and f9e2 found water in the overflow tray under the overflow switch and switch is stuck close. Replaced parts ran calibration and watched for leaks not leaks found unit was tilted forward a bit, level unit water could have come through the door since unit was leaning forward. Opt test ok"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Elyria, OH 44035
Angel
Job Details: 09/30/2021
"Replaced gear case, shifter and belt ran calibration and auto test passed recommended customer no more than 6 to8 regular bath towels is a full load and 1 to 2 tablespoons of detergent to wash there clothes. Opt test ok."
We serviced a
AMANA DRYER
Model NED4655EW1
Near Elyria, OH 44035
Marie V
Job Details: 09/30/2021
"Cc that the unit will start to run good but then shuts off, and you cant started back up until you give unit like 30 min to be able to start. Started unit. Check vent outside is clogged, advise cust that they need maintenance from building to clean the vent, and motor is over heating and shutting off. Unit will need new motor and vent cleaned. ; ordrng 1 WP694089 (Blower wheel) and 1 279827 (Motor) and 1 WP3387134 (Thermostat)"
We serviced a
KITCHENAID REFRIGERATOR
Model KBRC36FKS01
Near Westlake, OH 44145
David R
Job Details: 09/30/2021
"Replaced evap kit, cleared all ice. Corrected temp settings. Turned on max cool. Give 24 hours for unit to cool then turn icemaker on. Op test ok."
We serviced a
KITCHENAID RANGE
Model KSDB900ESS0
Near Chesterland, OH 44026
Joe O
Job Details: 09/30/2021
"Cc: uneven heating, unpredictable cooking in bake drawerCustomer stated when baking they have to rotate the food to get food to cook on both right and left sides. They also stated when trying to use the baking drawer it does not always work. Ran test bake. During preheat temps the same side to side. Advised customer to allow extra time during pre heat. Could not duplicate issue issue. Op test ok"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Lakewood, OH 44107
Gabriel P
Job Details: 09/30/2021
"Found hub strip gave estimate customer will not repair,opt test ok ; used 1 W10528947 (26.16) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KUDS35FXSS8
Near Seven Hills, OH 44131
Gabriel P
Job Details: 09/30/2021
Replace harness opt test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Brooklyn, OH 44144
Gabriel P
Job Details: 09/30/2021
Unit was plug in but it was warm found a leak on evaporator no there was some physical damage ordering parts ; ordrng 1 WPW10143759 (Filter) and 1 W11209866 (Compressor) and 1 WPW10313899 (Evap)
We serviced a
MAYTAG WASHER
Model MVWB955FC1
Near Westlake, OH 44145
Gabriel P
Job Details: 09/30/2021
"Replace shifter and control then ran calibration and auto test pass then ran a load of towel show customer,opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GC3SHAXVY02
Near Gates Mills, OH 44040
Joe O
Job Details: 09/29/2021
Cc: ice building up on ice makerFound ice accumulated on top of ice maker. Ice door was not installed correctly to allow ice to fall into ice bin. Re seated the ice door. Cycled ice maker. Op test ok ; used 1 SENIORDISCOUNT (senior discount) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS5
Near Solon, OH 44139
Jason N
Job Details: 09/29/2021
"Cc unit control doesnt work correctlyCustomer stated some buttons on control are not lightning up. Found Proscrub and Hi temp wash leds are very dim. Unit would need UI console replaced. Called wp techline, cannot designate as non repairable as unit is still repairable with a new UI console. Advise customer they would have to call WP consumer line.; ordrng 1 W10803367 (UI console)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJW00
Near Ravenna, OH 44266
Brian M
Job Details: 09/29/2021
Customer showed pop from install date Found drain pan to be frozen over again steamed pan added copper wire to heater and down into tube to help prevent it happening again OP Test Ok
We serviced a
MAYTAG DISHWASHER
Model MDBH968AWB3
Near Beachwood, OH 44122
Corina B
Job Details: 09/29/2021
CC that the door does not lock and start. Confirmed. Adjusted the lock. Child lock was on the control. Started the unit. Opt test ok
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHS2355PF0
Near Avon, OH 44011
Angel
Job Details: 09/29/2021
Cc that unit is not dispensing ice found the ice motor not running. Verified switch was good found that the ice chute when you press the paddle it tries to open but shuts close immediately causing the motor not to run. Removed ui and verified components everything looked good it seems that there was probably a loose connection or the cylinder was getting caught. Placed everything back up and started working as should. Customer said they would try it like that for now and if it stops working again they will call and have the part replaced. Opt test ok.
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW2
Near Cleveland, OH 44144
David R
Job Details: 09/29/2021
"Cc unit is still having problems, customer said he said and watched as unit went through cycle with 2 rinses, said when it came to the second rinse, unit just sat and didnt agitate and heard control board making noises. Went through diagnostics, no error codes. Explained difference in water level for cycles. Explained difference in agitate fast and normal. Explained the use of clean washer with afresh. Ordering control for customer.; ordrng 1 W11399433 (Control)"
We serviced a
CROSLEY DRYER
Model n/a
Near Cleveland, OH 44108
Corina B
Job Details: 09/29/2021
CC that there is scrapping noise. Confirmed for the support rollers are worn. When stopping the dryer. The timer is ticking loud. Will need a new timer and repair kit ; ordrng 1 W11043385 (Timer) and 1 4392065 (Dryer repair kit)
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Painesville, OH 44077
Dan H
Job Details: 09/29/2021
"Customer complaint that unit is not washing, found new style shifter disconnected from cam, installed new old style shifter , op test good"
We serviced a
KITCHENAID DBL WALL OVEN
Model KODE507ESS05
Near Kirtland, OH 44094
Joe O
Job Details: 09/29/2021
Cc: not heating properlyRan test bake. Found unit averaging 336 degrees. Advised customer how to offset temps. Customer showed pop
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Bedford Heights, OH 44146
Jason N
Job Details: 09/29/2021
"Cc unit not filling with enough water, no washing clothes Ran diagnostics, no codes stored. Ran auto test and calibration, all functions passed. Had customer start a load using the typical load size she would use and wash settings she would use. Started normal load with 1/3 tub full of clothing. Unit sensed and filled with enough water to cover clothing and started washing. Unit is working as designed. Called wp techline, Andrew, documentation only, unit is working as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Parma, OH 44129
David R
Job Details: 09/29/2021
"Cc both sections not cooling. SxS. Heating compressor kick on and off. Put watt meter on, compressor would come on for 10 secs 8-9 amps and kick off for a minute and repeat. Will need a new compressor. Sealed system job. Ordering compressor and drier filter ** schedule for 3 job count; ordrng 1 W10507884 (Compressor)"
We serviced a
WHIRLPOOL DRYER
Model WED5620HW2
Near Sheffield, OH 44054
Angel
Job Details: 09/29/2021
Cc that unit was turning off by itself every ten minutes. Ran diagnostics no error codes. Found lint screen clogged with lint. Explained to her that they would have to clean after every load they do because if its clogged up the unit wont have proper air flow and can over heat and shut itself off. I cleaned out blower wheel and lint screen still replaced ui since it was pre id ran unit and working as designed. Opt test ok.
We serviced a
AMANA REFRIGERATOR
Model ART318FFDW06
Near Cleveland, OH 44105
Manny
Job Details: 09/29/2021
"Cc unit not cooling in RC, found a lot of frozen condensation in the FC took evap cover and was frosted over place unit in diagnostics defrost cycle heater is working too measurements on defrost heater and evap thermistor both within range, looks like warm air was getting in the unit possibly door left open too long or something was between gasket and mullion causing warm air to get in. Steamed evap, watch unit for 10 mins good frost pattern forming,opt test ok"
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW0
Near Willoughby, OH 44094
Joe O
Job Details: 09/29/2021
Cc: violent shakingRan drain and spin. Unit very well balanced. Unit functioning as designed. Op test ok
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Kent, OH 44240
Brian M
Job Details: 09/29/2021
Installed clip OP Test Ok
We serviced a
WHIRLPOOL RANGE
Model WEG750H0HZ0
Near Painesville, OH 44077
Dan H
Job Details: 09/29/2021
"Installed new user interface , op test good"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Bedford, OH 44146
Jason N
Job Details: 09/29/2021
"Installed washplate, ran auto test and calibration. Op test good."
We serviced a
WHIRLPOOL STACK W/D
Model WET4024HW0
Near Parma Heights, OH 44130
David R
Job Details: 09/29/2021
"Cc hearing jingling when machine is agitating or spinning. Took off wash plate, found coins underneath causing noise. Ran normal cycle in agitate and spin. Good. No noise. Op test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near North Ridgeville, OH 44039
Angel
Job Details: 09/29/2021
"Cc that unit is leaking. Verified front fitting and lines on bottom of door were good, verified behind unit and found the main line leaking onto floor tried to tighten up a little for him but did not work will need a plumber to cone out and switch out the main line since that one is old. Unit. Working as designed. Opt test ok."
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Olmsted Falls, OH 44138
Angel
Job Details: 09/29/2021
Cc that unit is still smelling like plastic. Ran a test and no smell called whirlpool tech line to see what they would say spoke with TJ and mentioned that unit is working as designed if no error codes and everything checked out good theres nothing else we could do Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSR57R18DM02
Near Madison, OH 44057
Brian M
Job Details: 09/29/2021
Cc unit not cooling Found no frost pattern on evap Needs evap filter dryer and compressor Office to schedule ; ordrng 1 WPW10143759 (dryer) and 1 W11125124 (compressor) and 1 W10858281 (evaporator)
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Willoughby Hills, OH 44094
Joe O
Job Details: 09/29/2021
"Cc: vibration noiseFound blower hitting blower housing. Motor mount worn. Needs motor, blower wheel, motor base and clamp; ordrng 1 WPW10121316 (clamp) and 1 WP348780 (base) and 1 279827 (motor!dryer) and 1 WP694089 (wheel)"
We serviced a
WHIRLPOOL DRYER
Model LG5601XPW0
Near Madison, OH 44057
Dan H
Job Details: 09/29/2021
"Customer complaint that drum is not turning, confirmed, found belt snapped, idler pulley is good, unit needs new belt, installed new belt, op test good ; used 1 341241 (Belt) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5GVEXVD05
Near University Heights, OH 44118
Jason N
Job Details: 09/29/2021
Installed ice door kit. Tested water and ice dispense. Good dispense on both. Op test good.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HBS01
Near Olmsted Falls, OH 44138
Angel
Job Details: 09/29/2021
Cc complaint that unit was leaking in front left corner. Verified in front of door the fittings and lines were good. Verified in back and found main line leaking tried to tighten up a little for him but did not work will need a plumber to replace main line since it is old. Unit working as designed. Opt test ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KSCK25FVSS02
Near Middleburg Heights, OH 44130
David R
Job Details: 09/29/2021
"Cc unit ice is working but not dispensing. Found ice bin halfway frozen up and wont let dispense. Found door flap is not closing all the way, allowing air to flow in and freeze bin. Ordering kit and dispenser. ; ordrng 1 W10823377 (Repair kit) and 1 WPW10152854 (Dispenser arm), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
ELECTROLUX REFRIGERATOR
Model FRT17B3AW3
Near Cleveland, OH 44110
Corina B
Job Details: 09/29/2021
CC that there is water leaking into the fridge. Confirmed. Found the styrofoam in the housing warped. Used a piece of foil tope to cover the gap. Poured water in the drain hole. Opt test ok
We serviced a
WHIRLPOOL DRYER
Model wed75hefw1
Near Avon, OH 44011
Gabriel P
Job Details: 09/29/2021
Found bearings in roller and pulley squeaking replace kit from truck stock also job took me a little longer cause had to run to a gas station to use restroom I had to do number 2 and I did not want to do it in customer home but problem of unit fix also unit has some vibration but is normal ; used 1 4392067 (DRYER REPAIR KIT) from stock
We serviced a
CALORIC RANGE
Model RTR645UK01
Near Parma, OH 44134
Marie V
Job Details: 09/29/2021
Cc that the unit does not spark. Confirmed. Unit need a new spark module. Not available anymore.
We serviced a
MAYTAG WASHER
Model MHW5630HW1
Near Lorain, OH 44053
Marie V
Job Details: 09/29/2021
"Cc that the unit shakes and it makes a noise when is spinning. Ran diag, found error code. F8e1 valve failure f0e2 oversuds f5e3 lock failure. Confirmed noise. It comes from water valve. Unit will need new water valve and explain cust about off balance loads. And how much should be added to unit . And found the latch was stiff, that should be a little loose. Corrected issue.; ordrng 1 W11316256 (Valve) and 1 W11316255 (Valve)"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Elyria, OH 44035
Marie V
Job Details: 09/29/2021
Replaced door switch. Tested. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT104TFDT00
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 09/29/2021
Customer complaint of that ice cream is soft found control settings in warmer temp I set it on recommend it also found fridge at 38 degrees and freezer at 8 to ten degrees but she wants it on 0 degrees advise her to leave temp on recommended she said she did set it up the store installer set it up wrong so told her give it 24 hours so it can get to 0 degrees
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGTR1845QF2
Near Novelty, OH 44072
Jason N
Job Details: 09/29/2021
"Cc unit still not cooling Customer installed cold control and it hasnt worked yet. Compressor and condenser fan not running. Checked power into compressor, 0v, missing L from main control board. Unit needs main control.Customer paid difference for main control. ; ordrng 1 5303918684 (Main control)"
We serviced a
MAYTAG DRYER
Model MDE7400AYW
Near Chesterland, OH 44026
Jason N
Job Details: 09/29/2021
"Cc unit making loud grumbling noiseConfirmed noise from unit. Pulled unit apart. Found front glides wore out, one completely gone. Replaced front glides using misc. truck stock. Cleaned up rollers and pulley. Ran dryer op test. No abnormal sounds heard. Op test good. ; used 2 306508 (Glide) from stock"
We serviced a
KENMORE REFRIGERATOR
Model 1069354211
Near Madison, OH 44057
Joe O
Job Details: 09/29/2021
"Cc: not cooling properly in ff sectionFound temps in ff section at 57 degrees, freezer temp at 15. Found ice build up in freezer under freezer bottom. Pulled evap cover. Found frost just starting to build on evap. Full frost pattern. Needs drain and vent cleared. Cleared drain and venting. Advised customer to allow 24 hrs for temps to adjust. Op test ok; used 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Chardon, OH 44024
Brian M
Job Details: 09/29/2021
Customer showed pop took pic Cc unit says add garment and doesnt seem to start Tried to duplicate issue but unit started every time Could not duplicate issue
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ03
Near Columbia Station, OH 44028
David R
Job Details: 09/29/2021
"Cc unit deli rail keeps breaking, 3rd or 4th time. Suggest ordering rail and shelf parts. Ordering parts.; ordrng 1 WPW10329866 (Frame) and 1 WPW10326469 (Rail middle) and 1 WPW10231345 (Trim) and 2 WP13062602 (Support)s and 1 WP67005864 (Slide)"
We serviced a
KITCHENAID REFRIGERATOR
Model KSRP22FNBT00
Near Shaker Heights, OH 44122
Corina B
Job Details: 09/29/2021
"Ice kit is not the correct kit. Will need to reorder. ; ordrng 1 8201756 (Ice door kit), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB329DMBM00
Near Hiram, OH 44234
Brian M
Job Details: 09/29/2021
"Recovered refrigerant Installed drier and evap Pressure tested with nitro 150 psi no changes Ran 30 inch vac for 20 min Watched no change Recharged with 4.25 oz r134a Pressure sitting at 0 normal frost pattern OP Test Ok ; used 1 Tjaf1200 (Tube), 1 WPW10143759 (DRIER), and 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KFFS20EYMS00
Near Strongsville, OH 44136
David R
Job Details: 09/29/2021
"Cc unit FZ condensation and water leaking. Found ripped gasket and ice, condensation building up. Unit also has service pointer for upgraded drain tube. Customer wanted to order FF food bin. Ordering parts. ; ordrng 1 W10836785 (Fz door gasket.) and 1 WPW10411219 (Bin) and 1 W11190084 (Drain tube), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF606ESS01
Near Strongsville, OH 44149
Marie V
Job Details: 09/29/2021
"Replace motor, tested. Op test ok"
We serviced a
KITCHENAID WALL OVEN
Model KOSE500ESS05
Near Strongsville, OH 44136
Marie V
Job Details: 09/29/2021
"Part frame glass is damaged, both of them in the same spot. Took pics.; ordrng 1 WPW10709147 (Frame glass)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Geneva, OH 44041
Dan H
Job Details: 09/29/2021
"Customer complaint of frost build up in freezer section , gaskets are all sealing, unit is operating as designed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW08
Near Cleveland, OH 44135
Manny
Job Details: 09/29/2021
"Cc unit frosted up again, found evap cover in frost, ran diagnostics and defrost heater circuit showing open, ordering evap harness, office to contact customer to reschedule when parts arrive, customer want to be place in cancellation list if parts arrive sooner.; ordrng 1 W11546606 (Evap harness)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near North Royalton, OH 44133
David R
Job Details: 09/29/2021
Replaced. Icemaker is cycling and calling for water. Op test ok
We serviced a
MAYTAG WASHER
Model MVW6230RHW0
Near Cleveland, OH 44111
Joe O
Job Details: 09/29/2021
Installed belt. Ran diagnostics test cycle. Op test ok
We serviced a
MAYTAG WASHER
Model MVW7232HW
Near Chagrin Falls, OH 44023
Brian M
Job Details: 09/29/2021
Cc unit shaking to much Found unit installed on hollow platform but leveled on platform Ran high speed spin and unit has to much vibration Advised on vibration pads but the cause is the platform
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JS1
Near North Royalton, OH 44133
Marie V
Job Details: 09/29/2021
"Cc that the unit has a error code on the display, confirmed . Error code of F2E1 stuck keypad. Replaced control, tested unit. Op test okBrought core for return."
We serviced a
MAYTAG RANGE
Model PGR5705BDH
Near Geneva, OH 44041
Dan H
Job Details: 09/29/2021
"Customer complaint that left front burner is not lighting, Found igniter arcing inside igniter and burner head rusted so gas is coming out from under burner head, unit needs new burner head, customer will install themselves ; ordrng 1 WP3412D024-09 (Burner), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ09
Near Ashtabula, OH 44004
Dan H
Job Details: 09/29/2021
"Customer complaint that unit dispenses crushed ice when cubed is selected and of clunking noise when left door is opened, ice bin and solenoid are working, found crack at bottom of door, unit needs new door; ordrng 1 W11307204 (Door)"
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Ashtabula, OH 44004
Dan H
Job Details: 09/29/2021
"Customer complaint that unit is leaking, found unit leaning forward, leveled unit, started normal wash cycle, found unit leaking from crack in vent, installed new vent"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Conneaut, OH 44030
Dan H
Job Details: 09/29/2021
"Customer complaint that knob is broken, found timer seized and shaft broken off, unit needs new timer; ordrng 1 W10857612 (Timer)"
We serviced a
WHIRLPOOL WALL OVEN
Model WOD77EC0HS02
Near North Royalton, OH 44133
Marie V
Job Details: 09/29/2021
"Cc that the door isnt aligned, confirmed check doors took them off inspected and looks like the body is warped a little. Called whirlpool Tech line spoke with TJ and we ended up doing a video chat, he took pics of the unit between the doors is warped and the bottom we found that one of the legs was broken and it had some shims on it, he said it looks like it took some damage, unit needed to be less than 30 days to claim the damage , have cust call customer service and give the file number,. Op test ok
We serviced a
WHIRLPOOL RANGE
Model MER6600FZ2
Near Aurora, OH 44202
Jason N
Job Details: 09/29/2021
"Cc unit broiler not working. Ran broiler op test, broil element not heating, checked continuity on element, checked good at 28 ohms. Checked power from control board to element when active. 241v in to relay, 0v out from relay. Relay does click, but contacts not closing. Unit needs control board. Customer not repairing at this time. Estimate only.; ordrng 1 W11092468 (Control board)"
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Avon Lake, OH 44012
Angel
Job Details: 09/29/2021
Cc that unit is making a grinding sound through out the whole cycle. Spinned basket by hand and sounded normal ran a auto test passed asked customer for some towels ran a rinse and spin to test unit and unit running as should no grinding or abnormal sounds. Unit working as designed. Explained to customer only 6 to 8 regular bath towels us a full load and only 1 to 2 tablespoons of detergent to wash there clothes and to make sure they spread the clothes around basket not in the middle covering up the wash plate. Opt test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Cleveland, OH 44109
Gabriel P
Job Details: 09/29/2021
seal just needed to be steam and unit neede level correct issue opt test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRSC703HPS01
Near Shaker Heights, OH 44120
Corina B
Job Details: 09/29/2021
Replaced the door. Cust can not find the logo. Will need the nameplate. Cust can install. Opt test ok ; ordrng 1 W10839793 (Nameplate)
We serviced a
ELECTROLUX DRYER
Model EFME617SIW0
Near Avon Lake, OH 44012
Angel
Job Details: 09/29/2021
Cc that unit was vibrating a lot. Verified and found blower housing full of lint cleaned out unit inside as well tested and working as should. Opt test ok.
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS4
Near Kent, OH 44240
Jason N
Job Details: 09/29/2021
Cc unit door hinge making a popping soundFound noise from unit is bottom of door contacting kickplate under unit. Kickplate slightly bent outward. Manipulated kickplate back into shape. Reinstalled. No abnormal noises heard. Op test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model ET8MTKXKQ01
Near Westlake, OH 44145
Angel
Job Details: 09/29/2021
"Cc that unit is not cooling. Took temperature freezer at 50* and ff section at 68* verified evaporator and had a good frost pattern check compressor and running at 1.30amps. Called BJ to confirm if i should change the thermostat and he said to replace the thermostat. Will need thermostat replaced. Do not order part.Customer will think about it and said if they decide to go with repair they would call back. Opt test ok; ordrng 1 WP2204605 (Thermostat), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE REFRIGERATOR
Model PFE28KSKBSS
Near Chagrin Falls, OH 44023
Brian M
Job Details: 09/29/2021
"Cc of noise and moisture in fridge Found evap cover to have light frost on it and evap fan to be noisy Following ge service bulletin it advised to replace back air duct and update software ; ordrng 1 WR49X26666 (refrigerator fresh f) and 1 WR98R4546322 (Update), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Lakewood, OH 44107
Manny
Job Details: 09/29/2021
"Cc unit not working properly, ran diagnostics and found error code F7E5 for shifter actuator fault. Replaced shifter with the pre id, ran calibration and diagnostics cycle. Opt test ok"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Williamsfield, OH 44093
Dan H
Job Details: 09/29/2021
"Installed new lid, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ04
Near Brooklyn, OH 44144
Gabriel P
Job Details: 09/29/2021
"Replace filter housing,opt test ok"
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Highland Heights, OH 44143
Joe O
Job Details: 09/29/2021
"Cc: no powerEntered diagnostics. Found error code f6e2(communication error). Unit will not allow test cycle. Needs control and uiCustomer does not want to repair at this time ; ordrng 1 W11112656 (console) and 1 W11400681 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTE704DSS0
Near Brecksville, OH 44141
David R
Job Details: 09/29/2021
"Cc unit console not turning on. Unplugged console from control. Drain pump came on. By tech sheet UI console needed. Gave estimate to customer. Customer calling kitchenaid. If parts authorized would suggest replacing control W10866116 as well; ordrng 1 WPW10537425 (Console), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KSRG25FVMT00
Near Broadview Heights, OH 44147
David R
Job Details: 09/29/2021
Unplugged. Replaced emitter control. Let unit sync. Icemaker cycled and called for water. Give time for unit to cool and ice to drop. Op test ok.
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Cleveland, OH 44128
Corina B
Job Details: 09/29/2021
"Replaced the gearcase, motor, shifter, capacitor, hub and cam and belt. The agitator was seized to the gearcase. Had to break the agitator. Cam was not delivered. Used t/s. Will need a agitator. ; ordrng 1 W11161960 (Agitator), used 1 W10721967 (PULLEY) from stock"
We serviced a
MAYTAG DRYER
Model MEDC500VW0
Near Woodmere, OH 44122
Corina B
Job Details: 09/29/2021
"CC that the unit does not heat. Checked the outside vent, no air flow. Checked the lint trap full of lint. Advised cust to clean the lint trap after each use. Opt test ok"
We serviced a
JENN-AIR WALL OVEN
Model JJW9530DDS
Near Pepper Pike, OH 44124
Corina B
Job Details: 09/29/2021
"CC that the oven door does not unlock after a self clean. Confirmed. Used a coat hanger to under the door. Checked the fuse at the control, open. Will need to be disconnected at the power cord not enough line to pull the unit out. ; ordrng 1 WP7403P899-60 (Safety switch), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Lakewood, OH 44107
Manny
Job Details: 09/29/2021
"Cc unit leaks from freezer, found the freezer door not closing all the way, rails and evap were full of ice steamed and lubricated rails steamed evap, opt Test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model KDPM604KPS0
Near Rocky River, OH 44116
Gabriel P
Job Details: 09/29/2021
Replace valve ran unit and record a video underneath show customer no leak opt test ok
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DBL5
Near Mayfield Heights, OH 44124
Joe O
Job Details: 09/29/2021
Cc: not draining properlyFound drain hose is clear. Drain pump just humming. Cleared standing water. Cleared drain pump of debris. Ran test cycle. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW06
Near Streetsboro, OH 44241
Brian M
Job Details: 09/29/2021
Cc gasket not sealing Customer had tape on section of gasket to hold in place causing air gaps causing moisture in the rear Pushed gasket back into channel nothing wrong with gasket Showed customer how gasket is supposed to sit
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS25XVMS2
Near Pepper Pike, OH 44124
Corina B
Job Details: 09/29/2021
"CC that the unit turns on and off, ice and water will stop working. Confirmed. Will need a main control. ; ordrng 1 WPW10310240 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
FRIGIDAIRE MICROWAVE
Model FFMV154CLSA
Near Parma, OH 44134
Marie V
Job Details: 09/29/2021
"Cc that the unit is not heat. Confirmed by putting a cup with water in, check how many amp. Unit is pulling 10.33 amps. High side. Unit will need magn, and diode. Cust will call back if they want to continue.; ordrng 1 5304519335 (Magnetron) and 1 5304509479 (Diode), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF989SDAM00
Near Seven Hills, OH 44131
David R
Job Details: 09/29/2021
"Cc unit not cooling. Found unit has non coated evap. Also recommend replacing compressor as well, could have sucked in air through system. Gave customer estimate for all parts needed. Does not want to go ahead with repair at this time being. ** would schedule as 4 job count if repair ever needed.; ordrng 1 WPW10537710 (Drain pan) and 1 WPW10501260 (Cover) and 1 W10917531 (Evap) and 1 W10276644 (Comp), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW8040DW4
Near Painesville, OH 44077
Dan H
Job Details: 09/29/2021
"Customer complaint that unit is not starting, confirmed, found user interface frozen and unable to select cycles, ran diagnostics found f5e1(lid switch fault) error code, unit needs new lid lock, part is out of stock so not scheduling return appointment ; ordrng 1 W10810403 (Lid lock)"
We serviced a
MAYTAG DRYER
Model MED7230HW2
Near Westlake, OH 44145
Gabriel P
Job Details: 09/29/2021
Check vent is clear check for error code no error ask customer what shes drying she said 4 things at a time told if she does 4 things in auto it will not work cause is a small load she needs to do small loads in time dry and big loads in auto or time dry either way advise her to try it
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW
Near Cleveland, OH 44106
Manny
Job Details: 09/29/2021
"Cc unit is freezing item on the back of top shelf, temp in freezer is 2 degrees and refrigerator at 33 degrees, recommended customer to place high humidity items away from vent. Opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED20PKXBN00
Near Elyria, OH 44035
Angel
Job Details: 09/28/2021
Cc that still frosting up on freezer evap did a forced defrost and heater working as should and timer. New timer has a additional black wire for different settings tried a different setting but small wheel will not run when cooling only when in defrost. Will need new timer. Reordering timer.; ordrng 1 W10822278 (Timer)
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS11
Near Pepper Pike, OH 44124
Manny
Job Details: 09/28/2021
Convection fan start vibrating really loud at high Rpm. Ordering convection fan; ordrng 1 W10860984 (Convection fan)
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS6
Near Perry, OH 44081
Joe O
Job Details: 09/28/2021
Installed control. Tested. Op test ok
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Painesville, OH 44077
Joe O
Job Details: 09/28/2021
"Cc: unit not startingFound lid broken. Needs lidCustomer does not want to repair at this time ; ordrng 1 W11259006 (lid), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDFE304DBL0
Near Cleveland, OH 44121
Joe O
Job Details: 09/28/2021
"Cc: runs for roughly 1 min then shuts offFound standing water in unit. Canceled to drain. Ran normal cycle. Found error codes F8e1(slow drain) f8e4(drain motor electrical problem) f3e3(owi failed calibration). Ran diagnostics test cycle. Ohmed out drain pump(checked good). Potentially drain pump over heating. Needs control, drain pump, and owi; ordrng 1 WPW10705575 (sensor) and 1 WPW10531320 (drain pump) and 1 W10866116 (cntrl-elec)"
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29PBMS02
Near Wellington, OH 44090
David R
Job Details: 09/28/2021
Replaced dual valve and icemaker. Cycled icemaker and had it called for water. Turned icemaker back on. Give time for ice to form and drop. Op test ok.
We serviced a
AMANA DRYER
Model NED5800HW0
Near Deerfield, OH 44411
Brian M
Job Details: 09/28/2021
Cc unit not turning on Plugged unit in. Front spot on UI started to get hot and has melted the plastic Checked power unit is getting power Checked over fuses found thermistor open Needs UI control and thermistor ; ordrng 1 WP8577274 (thermistor) and 1 W11378950 (Cntrl) and 1 W11459337 (Harness) and 1 W11388023 (Control)
We serviced a
MAYTAG DISHWASHER
Model MDB9979SKZ0
Near Euclid, OH 44117
Corina B
Job Details: 09/28/2021
Replaced the float switch. Advised cust to use 1-2 tablespoons of detergent ui is coming up. . Opt test ok