We serviced a
KDTE104ESS1 KITCHENAID
Model DISHWASHER
Near North Ridgeville, OH 44039
Paul H.
Job Details: 06/19/2017
Secured clip for heating element issue, evened installation to address customer concern, as for odor issue, unable to reproduce, recommended a cleaning agent to flush unit.; Job Cmpltd
We serviced a
WTW8200YW0 WHIRLPOOL
Model WASHER
Near Strongsville, OH 44149
Paul H.
Job Details: 06/19/2017
Ran diagnostics, ran through auto test fine, however noticed corrosion in bleach dispenser. Also, cc is issue I have encountered before, when running a heavy cycle, unit is leaking in front, issue is being caused by a faulty flowmeter in valve log, causing unit to send full water supply pressure to detergent dispenser, needs valve log and bleach dispenser.
We serviced a
KSRJ25FXMS03 KITCHENAID
Model REFRIGERATOR
Near Strongsville, OH 44136
Paul H.
Job Details: 06/19/2017
Replaced IM, no power to module, entered test 25, still no power, replaced optics from t/s, powered, cycled and filled, op test ok.; used 1 4389102 ([Alt for W10757851) from stock, Job Cmpltd
We serviced a
GUD27GSSJ0WW GE
Model WASHER
Near Grafton, OH 44044
Paul H.
Job Details: 06/19/2017
Replaced igniter, ran test cycle, unit is heating, op test ok.; Job Cmpltd
We serviced a
NTW4516FW1 AMANA
Model WASHER
Near North Ridgeville, OH 44039
Paul H.
Job Details: 06/19/2017
Upper balance ring not threading to basket properly, unable to determine if issue lies with basket or ring, ring is distributed as part of basket assembly, ordering basket assembly, has to be x-parted; ordrng 1 W10554251 (basket)
We serviced a
AFD2535FES WHIRLPOOL
Model REFRIGERATOR
Near Strongsville, OH 44136
Chad P.
Job Details: 06/19/2017
Installed glides. Op test ok.
We serviced a
MDB8959SFZ4 MAYTAG
Model DISHWASHER
Near Strongsville, OH 44149
Chad P.
Job Details: 06/19/2017
Aligned door. Ran normal wash. Op test ok. ; Job Cmpltd,
We serviced a
WTW5000DW1 WHIRLPOOL
Model WASHER
Near Berea, OH 44017
Chad P.
Job Details: 06/19/2017
Found knob for control deformed. Ran unit on normal wash. Found hot and cold reversed. Corrcted. Cleared fault for hot and cold. Ran calibration and ran normal wash again. Op test ok. Needs know replaced. Cust will install. Ne need to return. ; ordrng 1 W10756270 (knob)
We serviced a
WFE540H0ES0 WHIRLPOOL
Model RANGE
Near North Ridgeville, OH 44035
Paul H.
Job Details: 06/19/2017
Installed new drawer slides, drawer lines up evenly; Job Cmpltd
We serviced a
MBF2258DEM00 MAYTAG
Model REFRIGERATOR
Near Amherst, OH 44001
Paul H.
Job Details: 06/19/2017
FC evaporator frozen over, blocking air flow to fresh food, placed in manual defrost, no heat, checked bi-metal and heater element, checked good, needs jazz board replaced, replaced from t/s, defrosted unit, checked air flow, good, op test ok; used 1 WPW10503278 (MUST RETURN**CORE*CTRL BOARD)
We serviced a
W8RXEGMWQ03 WHIRLPOOL
Model REFRIGERATOR
Near Lorain, OH 44052
Paul H.
Job Details: 06/19/2017
Replaced defrost timer, cleared frost from FC, verified airflow in fresh food compartment, airflow good; Job Cmpltd
We serviced a
MDB8959SFZ4 WHIRLPOOL
Model DISHWASHER
Near Westlake, OH 44145
Paul H.
Job Details: 06/19/2017
When we arrived, customer had two bowls under the corners of the door, both had water in them, dumped bowls and dried, placed back under corners and started a normal cycle, observed, ran for 35 minutes with no leaks, spoke with FB, had me check rinse aid dispenser for detergent, none, spoke with AB, tested customers water, 425ppm, very hard, recommended detergent designed for use with hard water or getting a water softener.; Job Cmpltd
We serviced a
WTW8500DC0 WHIRLPOOL
Model WASHER
Near Westlake, OH 44145
Paul H.
Job Details: 06/19/2017
Ran diagnostics, f0e5 off balance load, f9e2 water ring detected, f0e2 oversuds, f2e1 stuck key, cleared errors, ran test 51, all funtions passed, cc not spinning out, discussed loading and detergent, op test ok; Job Cmpltd,
We serviced a
AFD2535DEB REFRIGERATOR
Model AMANA
Near North Ridgeville, OH 44039
Paul H.
Job Details: 06/19/2017
IM cycled, no issues were found, op test ok; Cllctd $96.02 Check # 8013, Job Cmpltd
We serviced a
MEDC300BW0 MAYTAG
Model DRYER
Near Elyria, OH 44035
Paul H.
Job Details: 06/19/2017
Verified no start, checked thermal fuse, open, replaced from t/s, tested, ran fine, op test ok.; used 1 WP3392519 (THERMAL FUSE) from stock, Job Cmpltd,
We serviced a
MDB8959SFZ4 MAYTAG
Model DISHWASHER
Near Wellington, OH 44090
Paul H.
Job Details: 06/19/2017
Observed soft closing, latch assembly not latching properly, ordering latch assembly; ordrng 1 WPW10653840 (latch-door)
We serviced a
WTW5840BW0 WHIRLPOOL
Model WASHER
Near Westlake, OH 44145
Paul H.
Job Details: 06/19/2017
Unit had 71 basket speed sensor fault, and f7e7 shifter fault, replaced shifter from t/s, ran test cycle, unit has bearing noise, needs gearcase replaced, ordering.; ordrng 1 W10806333 (gearcase), used 1 WPW10006355 (ACTUATOR)
We serviced a
WGD8500DC1 WHIRLPOOL
Model DRYER
Near Westlake, OH 44145
Paul H.
Job Details: 06/19/2017
Ran cycle, temps higher than normal for gas dryer, also found burnt fabric on duct (not just discoloration from synthetics, actual fabric), outlet thermistor out of range, ordering thermistor and a duct, duct is not available at any distributors, will have to X-parted, scheduled one week out.; ordrng 1 W11129538 (DUCT-AIR) and 1 WP8577274 (thermistor),
We serviced a
KRSC503ESS00 KITCHENAID
Model REFRIGERATOR
Near North Ridgeville, OH 44039
Alice M.
Job Details: 06/19/2017
Freezer door shuts tighter than fresh food side, called techline, spoke with chris, said suction on FC is normal, advised to permagum behind gasket on handle side, and top and bottom if neccessary, SR# 7719317068; ordrng 1 212643 (sealer-gum),
We serviced a
MVWC565FW MAYTAG
Model WASHER
Near Geneva, OH 44041
Jeff M
Job Details: 06/19/2017
Customers had the unit overflow multiple times I did not find any codes saved into the computer sensor hose checked good. The unit needs a new main control; ordrng 1 W11116594 (CONTROL)
We serviced a
911.93478891 KENMORE
Model RANGE
Near Madison Township, OH 44057
Jeff M
Job Details: 06/19/2017
Oven will not turn on it is receiving power customer explained to me her husband remove the heating element with the power on. Caused a arc of power when the element bumped against the cabinets as he was removing it fried the electronic control. If Pliance is 15+ years old and given the age and the extent of the damage that was done to the machine the customer will buy a new appliance I did also explain to the customer how incredibly dangerous it was to remove the heating element that is broken and has live 240vac.; ordrng 1 WB44K5012 (bake element-240v) and 1 WB50T10056
We serviced a
GTWN4250DWS GE
Model WASHER
Near Painesville, OH 44077
Jeff M
Job Details: 06/19/2017
The motor control was flashing 10 times indicating a communication issue to the main control. I unplug the washer and plugged it back in the main control stopped working but the motor control start flashing one seconds on one second off normal operation standby mode. control itself is receiving 120 V AC it does need a new main control; ordrng 1 WH12X10614 (control asm)
We serviced a
KEDS100VAL2 WHIRLPOOL
Model RANGE
Near University Heights, OH 44118
Jeff M
Job Details: 06/19/2017
Installed new part unit op tested good. The switch is sending power too the ele. 240vac but the ele is open. Cust can install; used 1 WP660533 (8" HEATING ELE) from stock,
We serviced a
FFBD2406NB FRIGIDAIRE
Model DISHWASHER
Near Painesville, OH 44077
Jeff M
Job Details: 06/19/2017
I had to pull the dishwasher out a little bit it was rubbing against the cabinets not allowing the door to shut properly. I raise the front of the dishwasher up so the motor was sitting on the floor so it's not vibrating. Also needs a new door gasket it is severely deformed allowing it to leak on the left side; ordrng 1 154827601 (gasket)
We serviced a
MDB8959SFZ4 MAYTAG
Model DISHWASHER
Near Cleveland, OH 44124
Jeff M
Job Details: 06/19/2017
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
RTW4516FW1 ROPER
Model WASHER
Near Eastlake, OH 44095
Jeff M
Job Details: 06/19/2017
Customer was using the washer incorrectly. I instructed the customer on proper machine use. Unit op tested good ; Job Cmpltd,
We serviced a
KDFE104DWH4 KITCHENAID
Model DISHWASHER
Near Mentor, OH 44060
Jeff M
Job Details: 06/19/2017
Installed new part unit op tested good ; Job Cmpltd
We serviced a
WDF520PADW3 WHIRLPOOL
Model DISHWASHER
Near Saybrook Township, OH 44004
Jeff M
Job Details: 06/19/2017
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
MGDB755DW3 MAYTAG
Model DRYER
Near Strongsville, OH 44136
Chad P.
Job Details: 06/19/2017
Found belt broke. All other areas check okay. Replaced belt. Op test ok. ; used 1 341241 (BELT) from stock, Job Cmpltd
We serviced a
WHIRLPOOL WASHER
Model WFW70HEBW0
Near Mantua, OH 44255
Robert A.
Job Details: 06/19/2017
Found a hole in pressure hose, air trap broken, need bothDo not use until repaired; ordrng 1 WPW10260500 (AIR TRAP ASM) and 1 WPW10525781 (PRESSURE HOSE), schdld next appmnt for 6/23 FRI !,
We serviced a
MAYTAG DISHWASHER
Model MDB8969SDM3
Near Mantua, OH 44255
Robert A.
Job Details: 06/19/2017
Leveled unit, was low on rightside, door hitting tub when closing, ran diagnostic cycle, no leak, found right rail not going all the way back, needs railes; ordrng 1 W11048934 (RAIL L) and 1 W11048936 (RAIL R), schdld next appmnt for 6/23 FRI !,
Near Mantua, OH 44255
Robert A.
Job Details: 06/19/2017
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM14
Near Painesville Township, OH 44077
Arthur V
Job Details: 06/19/2017
Wrong part ordered for shield Cust has a grey shield w/ no openings was sent a black one with openings. See pics. Ordered grey per lookup Dave techline 7719329968. Condesation is forming on top of freezer seal. Only area where heat can come from is top of mullion applied adhesive caulk per techline. Need to reorder shield ; ordrng 1 W10712262 (shield), schdld next appmnt for 6/23 FRI 8-12, s
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Streetsboro, OH 44241
Gail V.
Job Details: 06/19/2017
Customers complaint is that the unit is frosting up on the rt side of the freezer. Checked service matters and found a service pointer W10842568 in regards to this issue. Followed the servoce pointer and found the door alighned and the fz door basket proerly installed. Tech did fint the upper rt corner of the gasket not sealing. Per the service pointer if the gasket is not uniform and has failed to have good compression anywhere the gasket needs replaced. There is also a servoce kit to help reduce the chance of frost. Ordering gasket and service kit. Customer request a morning time frame and was advised that we will try our best but we can not promise. ; ordrng 1 W10407216 (gasket-fip) and 1 W10864519 (adapter), schdld next appmnt for 6/23 FRI 8-11
We serviced a
ELECTROLUX WASHER
Model EIFLS55IIW0
Near Geneva, OH 44041
Arthur V
Job Details: 06/19/2017
Found unit needs door lock and strike. Strike broke off in door lock. Reschedule at customer request Monday is her only available day ; ordrng 1 134629900 (door lock) and 1 134937300 (strike asy), schdld next appmnt for 6/26 MON 8-12,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF989SDAH02
Near Chardon, OH 44024
Robert A.
Job Details: 06/19/2017
Found water line cracked at valve, replaced section, op test ok Cust has a plastic waterline attached to refrigerator (see pic), explained the flooding hazard associated with this type of waterline and advised cust to replace with a copper waterline to prevent flooding.; used 1 TJ80-55 (5/16" X 5/16 FITTING4.06) from stock, Job Cmpltd,
We serviced a
GE REFRIGERATOR
Model PFSS6PKWASS
Near Auburn Township, OH 44023
Tim G.
Job Details: 06/19/2017
Installed new dispenser asm and tested all functions, op test good. ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , Job Cmpltd,
We serviced a
AMANA RANGE
Model AGR6603SFB0
Near Garrettsville, OH 44231
Tim G.
Job Details: 06/19/2017
Complaint that the unit has a strong odor of gas when using the bake cycle. Checked and found unit a DSI. Added ground wire to the units bake burner and attached to the chassie of the unit. Tested the unit i a bake cycle and found a good spark ignition. Customer was still concerned about the odor the unit was producing while baking. Tech advised the customer that the odor is not that its not gas that its a heat odor which is common for new unit to have. ; Job Cmpltd,
We serviced a
GTDP280EDOWW GE
Model DRYER
Near Madison Township, OH 44057
Corina B
Job Details: 06/19/2017
CC that the timer is not turning. Found the timer has seized up and the knob is cracked. Will need a new timer and knob. Cust can install part. Pd for sc and parts. ; ordrng 1 WE01X20374 (control knob 3342) and 1 WE04X20089 (timer 6419), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, saved tckt [SdLink\293085a.png], saved tck
We serviced a
WZC3122DW00 WHIRLPOOL
Model FREEZER
Near Willoughby Hills, OH 44094
Corina B
Job Details: 06/19/2017
CC that the unit doesnt get colder then 40*. Unit was unplugged when i got here, plugged it in. Checked amp .49 amps when compresser is running. Called tl Dave file # 7719321469. Dave said he will be calling back if he needs pressure readings. ; saved tck
We serviced a
KBFS25ECMS00 KITCHENAID
Model REFRIGERATOR
Near Cleveland Heights, OH 44118
Corina B
Job Details: 06/19/2017
Replaced the water valve. Found the coils for the water line were frozen. Used steamer to steam the coils out. Water dispenser is working. Advised cust to not overload the unit with food. Optest ok
We serviced a
UXT4130ADB2 WHIRLPOOL
Model HOOD
Near Mentor, OH 44060
Corina B
Job Details: 06/19/2017
CC that the fan is not working. Checked the voltage frombr to white 120v and wh to red 120v. Will need a new fan motor. Office to order parts. Rs per cust req.; ordrng 1 W10910693 (FAN MOTOR), schdld next appmnt for 6/22 THU 12-3
We serviced a
MVWX655DW0 WHIRLPOOL
Model WASHER
Near Mentor, OH 44060
Corina B
Job Details: 06/19/2017
CC its just draining. Ran diag F3E1 – PRESSURE SYSTEM FAULT, checked the hose no blockage no holes. Tried the run a cycle and the drain pump turn on and no lights turn on to the ui. Will need a new main control. Cust decided to wait on ordering the part after i ran the card. Office do not order the part. ;, Job Cmpltd
We serviced a
PSS26LSRESS GE
Model REFRIGERATOR
Near Mentor-on-the-Lake, OH 44060
Corina B
Job Details: 06/19/2017
CC that there is a loud noise coming from the back. Found the evap fan had ice cube caught in the fan blade, from where the ice bin was overflowing. Showed cust how to turn the ice maker off. Cust wants to talk to husband before ordering parts. Pd sc.; Job Cmpltd
We serviced a
WED4616FW0 WHIRLPOOL
Model DRYER
Near Painesville, OH 44077
Corina B
Job Details: 06/19/2017
Cust showed pop, sent pic. CC that the unit is taking to long to dry clothes. Checked the voltage at term block, correct. Removed back cover ran unit to see if heater is cycling properly, the heater is cycling. Advised cust 6-8 bath towels should take 60 mins to dry. Cust has foil vent, advised to change the foil vent to a semi-rigid or rigid vent. Optest ok.; Job Cmpltd
We serviced a
WRX988SIBM03 WHIRLPOOL
Model REFRIGERATOR
Near Richmond Heights, OH 44143
Dan H
Job Details: 06/19/2017
Customer complaint that unit is not cooling in fresh food section, fresh food section temperature at 61 degrees, freezer section temperature at 9 degrees, found fresh food section evaporator frosted around edges again, ran test 4, fresh food section evaporator fan is still not running, called whirlpool techline spoke to john, suggested replacing main control board file# 7719318101; ordrng 1 W10843055 (CNTRL), schdld next appmnt for 6/22 THU
We serviced a
WGD9400SW1 WHIRLPOOL
Model DRYER
Near Highland Heights, OH 44143
Dan H
Job Details: 06/19/2017
Customer complaint that unit is taking too long to dry clothes, started normal dry cycle, found gas will light and shut off within a minutes, units amp draw is correct, unit needs new coils, installed new coils, op test good ; used 1 279834 (COIL) from stock, Job Cmpltd
We serviced a
WRV986FDEM01 WHIRLPOOL
Model REFRIGERATOR
Near Highland Heights, OH 44143
Dan H
Job Details: 06/19/2017
Installed new water line, op test good ; Job Cmpltd,
We serviced a
WTW8000BW0 WHIRLPOOL
Model WASHER
Near Cleveland, OH 44108
Dan H
Job Details: 06/19/2017
Installed new hinges and lid lock, op test good ; Job Cmpltd,
We serviced a
MVWC360AW0 WHIRLPOOL
Model WASHER
Near Cleveland, OH 44106
Dan H
Job Details: 06/19/2017
, Customer complaint unit is making a squealing noise, found cam popped off of gearcase, unable to reinstalled(keeps popping back out of mount), unit needs new cam kit, installed new cam kit, op test good ; used 1 W10721967 (PULLEY) from stock, Job Cmpltd
We serviced a
MEDC300BW0 MAYTAG
Model DRYER
Near Cleveland, OH 44104
Dan H
Job Details: 06/19/2017
Customer complaint that unit is not heating, confirmed, found thermal fuse open, jumped out thermal fuse, unit heated, unit is recieving correct power, good air flow outside, unit needs new thermal fuse, installed new thermal fuse, op test good, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; used 1 WP3392519 (THERMAL FUSE) from stock, Job Cmpltd,
We serviced a
ZISB48DYB GE
Model REFRIGERATOR
Near WARRENSVL HTS, OH 44122
Dan H
Job Details: 06/19/2017
Installed new defrost timer, op test good ; Job Cmplt
Near Beachwood, OH 44122
Dan H
Job Details: 06/19/2017
GE REFRIGERATOR Customer complaint that unit is leaking water, found water spraying out of compression fitting on supply line, advised customer that they need a plumber to replace compression fitting, customer has plastic water line connected to refrigerator, advised cus
We serviced a
WRF535SMBM00 WHIRLPOOL
Model REFRIGERATOR
Near Willowick, OH 44095
Dan H
Job Details: 06/19/2017
Customer complaint of frost buold up in freezer section, found door gasket not sealing at top, used heat to expand gasket and petroleum jelly to help gasket stick to cabinet, op test good ; Job Cmpltd
We serviced a
FUF14DTARWH ge
Model freezer
Near Mentor, OH 44060
Dan H
Job Details: 06/19/2017
Customer complaint that unit is not cooling properly and is leaking from ice build up on floor, found evaporator drain tube clogged causing ice build up under evaporator and on freezer section floor(see pic), good frost pattern on evaporator, ice build up is blocking air flow, cleared ice and evaporator drain tube, op test good ; Job Cmpltd
We serviced a
MRT711BZDM00 MAYTAG
Model REFRIGERATOR
Near Parma, OH 44134
Chad P.
Job Details: 06/16/2017
Found unit not defrosting. Thermistot and bimetal check good. Power has been corrected. Forced defrost through control. Unit is able to defrost. Needs control replaced. Please place cust on cancelation list. ; ordrng 1 W10802061 (CONTROL)
We serviced a
MFT2976AEM02 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44109
Chad P.
Job Details: 06/16/2017
inne door liner cracked causing seal to come out. Unable to secure seal back into door. Needs door replaced. Advised it will take time for door to come in. If door arrives and you have not been contacted please call the office for install appt. ; ordrng 1 LW10341279
We serviced a
MFD2561HEB WHIRLPOOL
Model REFRIGERATOR
Near Middleburg Heights, OH 44130
Chad P.
Job Details: 06/16/2017
Found the ball bearings in the freezer door tracks are falling out and seizing up causing a poor seal on the door and creating frost. Needs both tracks replaced. ; ordrng 2 12002683 (slide)s
We serviced a
KDFE104DBL0 KITCHENAID
Model DISHWASHER
Near Strongsville, OH 44136
Chad P.
Job Details: 06/16/2017
Found tracks for upper rack binding. Needs tracks replaced. ; ordrng 1 W11048936 (TRACK) and 1 W11110542 (TRACK)
We serviced a
MVWC565FW0 MAYTAG
Model WASHER
Near Strongsville, OH 44136
Chad P.
Job Details: 06/16/2017
Found control has power but is not responding to any commands or diagnostics mode. Needs control replaced. Cust very unhappy and its likely that the unit will be replaced. Purchased from home depot. ; ordrng 1 W10916229 (CONTROL)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Streetsboro, OH 44241
Tim G.
Job Details: 06/16/2017
nstalled valve and cycled icemaker. Unit filled after the harvest completed. Advised the customer to give the unit 12-24 hrs to make ice. ; Job Cmpltd
We serviced a
RTW4516FW1 ROPER
Model WASHER
Near Brooklyn Heights, OH 44131
Chad P.
Job Details: 06/16/2017
Ran unit on the largest cycle possible. No leaking. No signs of unit leaking. Advised wash tub is backing up. Likely this is whats leaking. Advised to snake out wash tube. Op test ok. ; Job Cmpltd
We serviced a
WFG505M0BS0 WHIRLPOOL
Model RANGE
Near Cleveland, OH 44109
Chad P.
Job Details: 06/16/2017
Installed manifold. Op test ok. ; Job Cmpltd,
We serviced a
WRF736SDAW11 WHIRLPOOL
Model REFRIGERATOR
Near Parma Heights, OH 44130
Chad P.
Job Details: 06/16/2017
Arrived to find unit in total no cool again. Tapped system. Unit is 20 in vac. Added charge. No change. Unit restricted. Tech able to get gas through filter drier. Removed and tested cap. Unable to passs gas throuh cap tube. Techline: kurt. Advised that cap tube is restricted. Non repairable. Out of warranty
We serviced a
WRT311FZDM00 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44135
Chad P.
Job Details: 06/16/2017
Installed washer. Op test ok. ; Job Cmpltd,
We serviced a
MGDB755DW3 MAYTAG
Model DRYER
Near Strongsville, OH 44136
Chad P.
Job Details: 06/16/2017
Found belt broke. All other areas check okay. Replaced belt. Op test ok. ; used 1 341241 (BELT) from stock, Job Cmpltd,
We serviced a
FRIGIDAIRE WALL OVEN
Model PLEB30T8CCB
Near Auburn Township, OH 44023
Tim G.
Job Details: 06/16/2017
Complaint that the top oven is not heating bake nor broil. Checked and found thermal devices ok and no power to either element. Found unit needs relay board. Quoted customer for board and they would like to think about it. ; Cllctd $96.02 CC Ref # 742553603, Job Cmptd
We serviced a
KENMORE WASHER
Model 110.29882890
Near Huntsburg, OH 44046
Robert A.
Job Details: 06/16/2017
Found coupler broken, trans spins free, replaced coupler, op test ok; used 1 285753A (COUPLING18.28) from stock, , Job Cmpltd,
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300EBL01
Near Munson Township, OH 44024
Robert A.
Job Details: 06/16/2017
Temps good, i/m empty, no water through disp, can hear valve humm, found water line behind unit kinked, when unit is pulled out has good water flow, suggest having a plumber reroute line, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL DRYER
Model WED7000DW0
Near Geneva Township, OH 44041
Arthur V
Job Details: 06/16/2017
Noise was from coins between drum and front panel. Found clips broken causing issue Cust needs afternoon. ; ordrng 2 W10854425 (clip)s, schdld next appmnt for 6/22 THU 1-5,
Near Concord Township, OH 44077
Robert A.
Job Details: 06/16/2017
WHIRLPOOL REFRIGERATOR WRF736SDAM1, Door closer on right side fresh food door loose and creaking when opening. Nothing to do with alarm-- tightened closer screws Op test good. Door opening and closing with no noise ; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SMYW04
Near Andover, OH 44003
Arthur V
Job Details: 06/16/2017
Replaced main control. Unit started and started to cool. Op test good Took core for return ; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF532SMBM01
Near Newbury Township, OH 44065
Robert A.
Job Details: 06/16/2017
Found cond line leaking, removed section and replaced, pulled 28"vac w/pump, watched, charged 5oz r134a, unit cooling, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WTW6600SW1
Near Cleveland, OH 44139
Robert A.
Job Details: 06/16/2017
Installed bearing kit, rps kit, lid, hinges, and top, ran diagnostic cycle, op test ok; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWB765FW0
Near Moreland Hills, OH 44022
Tim G.
Job Details: 06/16/2017
Customers complaint that the clothing is coming out very tangled. Checked and found stored errors F7E0 lost power during the spin cycle. F0E5 off balance load, F2E1 UI button stuck. Checked and found that the customer has a anti flood alarm in series with the unit attached to the drain hose (see pic) designed that if the water level in the tub should reach the drain hose it cuts power to the unit. Tested the anti flood and found the unit does turn off if activated. Advised the customer that this may be an issue if the sink should backup. Customer also is plugged into a non grounder two prong outlet and was advised that the unit needs to be grounded. Tested the unit on normal wash and showed customer the level of the water to find it to fill a 1/4 way full. Tested deep water fill and found the unit to fill 3/4 way full. Found the unit functioning properly. ; Job Cmpltd,
We serviced a
JENN-AIR REFRIGERATOR
Model JSD2789DES
Near Solon, OH 44139
Gail V.
Job Details: 06/16/2017
Complaint that the unit is leaking on the fz side. Checked and found the evap drain frozen over due to blocked drain. Quoted customer for ice removal and drain clean. Cleared ice and snaked drain, op test good. ; , Job Cmpltd,
We serviced a
AMANA REFRIGERATOR
Model ARB2557CSR
Near Solon, OH 44139
Tim G.
Job Details: 06/16/2017
Complaint that the unit is not cooling. Checked temps and found 42ff and 28fz. Pulled unit out and found the unit to start making a abnormal sound in the compressor compartment. Pulled panel and found the fan blade hitting the housing. Repositioned and found sound to stop. Checked all connection on the compressor and drier and found no oil like substance or signs of dye. Compressor pulling between .96-1.00amps. Pulled evap cover and found a half frost pattern and a oily substance around the suction tube of the evap. Tapped sys and found to be in a 12"vac. Added half charge (2.5oz) and found unit to come out of a vac and the frost pattern to improve. Unit found to have leak in the evap. Ordering evap. ; ordrng 1 12002041 (kit,evap), used 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock, schdld next appmnt for 6/22 THU ! [***],
We serviced a
JENN-AIR WALL OVEN ELE
Model JJW2830WP00
Near Bainbridge Township, OH 44023
Tim G.
Job Details: 06/16/2017
Customers complaint is that the unit displays a F8E0 low cooling fan speed when using the upper oven. Checked error history and found same error. Tested a bake on the upper oven after clearing the error and found the fan to not run. Tested the unit in service mode and found the fan to run on high speed when activated and then tested on low speed and found to run. Tested upper bake and found fan to now run. Checked and found the blade very discolored and full of dust due to grease. Found on service matters SP W10702370 stating that any F8 error the UI with different softwear may need replaced. Tech doesnt believe that the UI is needed at this time but the upper fan should be replaced. Quoted customer for repair and ordering cooling fan.; ordrng 1 WPW10273667 (blower. 105.87), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Cllctd $229.31 CC Ref # 742109722, schdld next appmnt for 6/22 THU 9-12,
We serviced a
MEDX6STBW00 MAYTAG
Model DRYER
Near Broadview Heights, OH 44147
Chad P.
Job Details: 06/16/2017
Found fuse open in junction box. No power to unit. Advise to replace the fuse. If issues return please contact aarons for service. ; Job Cmpltd
We serviced a
MEDC215EW1 MAYTAG
Model DRYER
Near North Royalton, OH 44133
Chad P.
Job Details: 06/16/2017
, Installed timer. Op test ok. ; Job Cmpltd
We serviced a
FRT18L4JBD FRIGIDAIRE
Model REFRIGERATOR
Near Parma, OH 44129
Chad P.
Job Details: 06/16/2017
Installed condenser fan motor. Op test ok. ; Job Cmpltd,
We serviced a
WRF736SDAW11 WHIRLPOOL
Model REFRIGERATOR
Near Parma Heights, OH 44130
Chad P.
Job Details: 06/16/2017
Installed comp and drier. Op test ok. ; Job Cmpltd
We serviced a
KDFE104DWH2 KITCHENAID
Model DISHWASHER
Near Middleburg Heights, OH 44130
Chad P.
Job Details: 06/16/2017
Found control came dislodged and disconnected from interface. Mounted control with screw and reset power. Ran normal wash. Op test ok. ; Job Cmpltd,
We serviced a
WRT518SZFM00 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44105
Chad P.
Job Details: 06/16/2017
Found unit in 20 in vac. No frost on evap. Added charge. No leak on high side. Low side leak. Needs evap and filter drier replaced. ; ordrng 1 W10836706 (EVAP) and 1 W10843121 (DRIER),
We serviced a
GC5THGXKB00 WHIRLPOOL
Model REFRIGERATOR
Near Amherst, OH 44001
Paul H.
Job Details: 06/16/2017
Heater in IM not functioning properly causing motor to stick during ice removal, unit needs new IM, replaced ice maker from t/s, cycled and filled, op test ok.; used 1 4317943 (ICEMAKER) from stock,
We serviced a
WHIRLPOOL BUILT IN OVEN
Model WOS51ES4EB00
Near Willoughby Hills, OH 44094
Robert A.
Job Details: 06/16/2017
Complaint, keep warm key, had unit set at 170 to keep food warm, said it did not get warm, ran diognastics, good, set bake at 170, after 25 min, checked svc matters, no known issues, checked temp, 168deg, waited 15 min, temp 175deg watched 10 min, temp 170deg, unit working as designed, tested keep warm key, sets at 170deg, working correct, talked w/cust asked if last oven was a convection oven, cust said yes, unit working correct, op test okCust wants unit replaced Allow unit to preheat for 25 to 30 min for oven to be evenly heated regardless of temp set Talked w/bb Called wptl rickSr# 7719317114; Job Cmpltd,
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2290REM00
Near Aurora, OH 44202
Gail V.
Job Details: 06/16/2017
Complaint that the right ff door gasket split and the magnet come out (see pic). Checked and found the gasket torn and the magnet out. Unit needs gasket. Factory gasket found in good shape and not sticky at all. ; ordrng 1 W10443241 (gasket-fip), schdld next appmnt for 6/22 THU !,
We serviced a
KITCHENAID WALL OVEN
Model KEBS109BSP00
Near Chester Township, OH 44026
Robert A.
Job Details: 06/16/2017
Found display blank, t fuse open, jumped out, ran diagnostics, good, tested unit, fan running, talked w/cust, cust was using broiler with door open, per manual door needs to be closed to keep heat away from controls, needs t fuse; ordrng 1 WPW10545255 (FUSE22.86), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 6/21 WED !,
We serviced a
JENN-AIR OTR MICROWAVE
Model JMV9196CS1
Near Aurora, OH 44202
Tim G.
Job Details: 06/16/2017
Complaint that the exhaust fan turns on on its own. Customer stated that the fan went turned on at 2am and was not able to turn it off. Tech has had experience with this type of issue and has found it to be the thermistor that controls the fan when cooking under the unit and there is too much heat. Unit will need sensor. ; ordrng 1 W10536989 (thermistor), schdld next appmnt for 6/22 THU !, saved tckt [SdLink
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADB2
Near Rock Creek, OH 44084
Tim G.
Job Details: 06/16/2017
Replaced water valve and inner door insulation. Op test good. No leaks ; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FMDW01
Near Streetsboro, OH 44241
Tim G.
Job Details: 06/16/2017
nstalled new control kit, op test good. Read over service pointer labeled in the notes and found this unit is not having that described issue. ; Job Cmpltd
We serviced a
NTW4705EW0 AMANA
Model WASHER
Near Cleveland, OH 44121
Corina B
Job Details: 06/16/2017
Cust had aaron fax over the reciept. Re schedule appt. for next week. Pre id a main control. Office to order part when receipt comes through; ordrng 1 W10915584 (CONTROL), schdld next appmnt for 6/21 WED
We serviced a
WRT541SZDB00 WHIRLPOOL
Model REFRIGERATOR
Near Mentor, OH 44060
Corina B
Job Details: 06/16/2017
Replaced the fan blade, seal around the evap fan and silicon the frame freezer. Found the fz gasket was not touching the frame of the unit. Steamed the gasket out. Optest ok.; Job Cmpltd
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Saybrook Township, OH 44004
Arthur V
Job Details: 06/16/2017
Cust complaint that unit would nit complete cycle. Ran diagnostics no errors--- ran a auto cycle. Passed. Cycled with small load --- unit filled,advanced to wash,advanced to rinse, lid lock came on. Then unit advanced to spin and spun out clothes. Done light came on and lid lock opened. Unit op test good. Unit completed whole cycle passed all tests. Auto and manual. Could not duplicate issue. Ran recalibration cycle per techline after running recalibration. Checked for error codes No codes found RON--- file number. 7719314456----; Job Cmpltd,
We serviced a
MFF2558VEW4 maytag
Model refrigerator
Near Mentor, OH 44060
Corina B
Job Details: 06/16/2017
CC that there is water coming out of the fz. Found the drain tube is clogged. Replaced the drain tube from t/s. Steamed the drain tube out. Optest ok. ; used 1 W10619951 (TUBE-DRAIN) from stock, Job Cmpltd
We serviced a
MVWB835DW1 MAYTAG
Model WASHER
Near Timberlake, OH 44095
Corina B
Job Details: 06/16/2017
CC that there is a squeak when its running. Ran a rinse and spin. Had cust put 6 bath towels and fill washer ran a drain and spin. Could not duplicate the problem. Did lift the top and found the metal was rubbing on a screw, bent the frame in so the frame doeant rub against the frame. Optest ok.; Job Cmpltd
We serviced a
LAT2300AAE MAYTAG
Model WASHER
Near Euclid, OH 44143
Corina B
Job Details: 06/16/2017
CC tht its not spinning and leaking water. Found the transmission is leaking. Will need anew transmission. Cust does not want to repair. Cust pd sc. ; Job Cmpltd
We serviced a
MFW2055DRM00 MAYTAG
Model REFRIGERATOR
Near Euclid, OH 44123
Corina B
Job Details: 06/16/2017
CC that the unit is not cooling. Ff 74.4 fz 37.5. Found the fz was covered in ice. And evap fan not running. Removed the evap cover and the evap fan was covered in ice. Steamed the ice from the fan, started running. Found the left side door gasket was not a tight seal. Steamed the door gasket on the left side. Fz door is sealing properly. Optest ok. ; Job Cmpltd
We serviced a
WRF532SMBM01 WHIRLPOOL
Model REFRIGERATOR
Near Painesville Township, OH 44077
Corina B
Job Details: 06/16/2017
CC that the unit is not cooling. Checked temps Fz 45* ff 49*. Removed the evap cover. Frost on the rt corner of the evap. Recovered the freon. Replaced the drier filter from t/s. Charged system to 5.0oz. Of freon. Advised cust to keep an eye on the temps. Frost on the evap. Optest ok. ; used 1 WPW10143759 (DRIER) from stock, Job Cmpltd
We serviced a
KDFE104DWH4 WHIRLPOOL
Model DISHWASHER
Near North Madison, OH 44057
Corina B
Job Details: 06/16/2017
Replaced the main control and ui. Ran calibration. Optest ok. ; Job Cmpltd,