We serviced a
WRT311FZDM00 Whirlpool
Model Refrigerator
Near Moreland Hills, OH 44022
Brian M
Job Details:
06/27/2018
Installed bimetal OP TEST OK
We serviced a
WTW4950XW2 Whirlpool
Model Washer
Near Beachwood, OH 44122
Corina H
Job Details:
06/27/2018
CC that the unit will not drain. Found a sock in the drain pump. Ran a calibration and a rinse and spin. Optest ok.
We serviced a
WRX735SDBM00 WHIRLPOOL
Model REFRIGERATOR
Near Kent, OH 44240
Dan
Job Details:
06/27/2018
Customer complaint that unit is not making ice and door gasket is torn, found ice bin full and ice maker mid cycle, right side fresh food section door gasket is torn, ordering new door gasket ; ordrng 1 W10830274 (gasket-fip)
We serviced a
WFG505M0BW1 WHIRLPOOL
Model RANGE
Near Broadview Heights, OH 44147
Chad P.
Job Details:
06/27/2018
Installed valve assy. Ran bake at 350. Op test ok. ; Job Cmpltd
We serviced a
GTDP740ED0WW GE
Model DRYER
Near Kent, OH 44240
Dan
Job Details:
06/27/2018
Customer complaint that lint filter assembly is cracked, confirmed, unit needs new lint filter assembly ; ordrng 1 WE18M56 (grid asm)
We serviced a
WRT318FZDW02 WHIRLPOOL
Model REFRIGERATOR
Near Lorain, OH 44052
Mac
Job Details:
06/27/2018
Replaced thermistor and control box assembly in refrigerator. Refrigerator is operating properly.; Job Cmpltd
We serviced a
WRF736SDAM14 WHIRLPOOL
Model REFRIGERATOR
Near Lorain, OH 44053
Mac
Job Details:
06/27/2018
Replaced evaporator motor assembly in freezer. Refrigerator now operating properly.; Job Cmpltd
We serviced a
GI6FARXXY07 WHIRLPOOL
Model REFRIGERATOR
Near North Royalton, OH 44133
Chad P.
Job Details:
06/27/2018
Cc that unit is not making ice. Temps seem off. Seals don’t seem to be right and water from disp is to warm. I.m. Is just making a loud ticking noise and can’t cycle. Found both gaskets ripping at corners. Temps check good at this time. Water temps are normal. Advised the first cup will be the warmest. Unit temps are set correctly. Needs I.m. And seals replaced.; ordrng 2 W10443238 (door gasket)s and 1 W10882923 (ICE MAKER),
Near Seven Hills, OH 44131
Corey L.
Job Details:
06/27/2018
Kitchenaid Hood Customer complaint of loud noises during operation, confirmed loud rattling sound heard like something is binding blower, found damper came detached from plastic hood, no damage done, reassembled damper and damper hood, op test good
We serviced a
MVWC425BW0 Maytag
Model Washer
Near Cleveland, OH 44104
Brian M
Job Details:
06/27/2018
c that unit does not finish cycle Ran diagnostics found error for shifter Ran auto test Could not duplicate
Near Cleveland, OH 44104
Brian M
Job Details:
06/27/2018
Maytag Washer Cc that unit will not lock Found lock clicking but not engaging Needs lock replaced used 1 W10404050 (LATCH)
We serviced a
WRF767SDEM01 Whirlpool
Model Refrigerator
Near Lakewood, OH 44107
Corina H
Job Details:
06/27/2018
Replaced the parts listed. Optest ok
We serviced a
KUDE70FXSS3 KITCHENAID
Model DISHWASHER
Near Strongsville, OH 44136
Chad P.
Job Details:
06/27/2018
Found wheels for lower rack falling off. Needs all wheels replaced.; ordrng 4 W10195416V (WHEEL ASSY)s
We serviced a
WRT311FZDW00 WHIRLPOOL
Model REFRIGERATOR
Near Lorain, OH 44055
Mac
Job Details:
06/27/2018
Found air tower cracked due to ice build up in freezer. Per service pointer, ordering fan kit and air tower assembly. Put silicone around freezer door per service pointer.; ordrng 1 W10916494 (blade-fan) and 1 W11126274 (air-tower)
We serviced a
WRF993FIFM00 WHIRLPOOL
Model REFRIGERATOR
Near Avon Lake, OH 44012
Brian B
Job Details:
06/27/2018
CC that ff not cooling and Icemakers not working. Found ff evap iced up. Removed door , crispers, and evap cover. cover is deteriorated. Called TL, He said per ser pointer check date codes on Icemakers and water valve. Both Icemakers and valve and Orion board will need replaced. Also, per ser pointer for icing evap, cover and sr2 board will need replaced. Styrofoam cover is deteriorating due to ice. Also, Mark said to remove drain tube and and seal with permagum where it contacts bottom of unit. Allow 2 hrs for return visit. ; ordrng 1 W10889841 (COVER) and 1 W10898228 (ICEMAKER ) and 1 W10898289 (ICEMAKER ) and 1 W11164517 (ORION BOARD) and 1 W11169503 (SR2 BOARD) and 1 W11194380 (WATER VALVE)
We serviced a
KSSP48QKS00 KITCHENAID
Model REFRIGERATOR
Near Sugar Bush Knolls, OH 44240
Jeff M
Job Details:
06/27/2018
Customer complaint that ice maker is leaking, confirmed, unit is leaking through mold, unit needs new ice maker, installed new ice maker, op test good ; used 1 4317943 (ICEMAKER)
We serviced a
CFSP5RKBCSS GE
Model REFRIGERATOR
Near Strongsville, OH 44149
Chad P.
Job Details:
06/27/2018
Found main control not sending out power. Needs control replaced. ; ordrng 1 WR55X11098 (board asm main contr,)
We serviced a
MEDB850YW0 Maytag
Model Dryer
Near Cleveland, OH 44109
Corina H
Job Details:
06/27/2018
Replaced the element. Optest ok.
We serviced a
MQU2057AEW Whirlpool
Model Freezer
Near Cleveland, OH 44103
Brian M
Job Details:
06/27/2018
Installed gasket Steamed to form to freezer OP TEST OK
We serviced a
MAYTAG REFRIGERATOR
Model MFI2269FRB00
Near Painesville Township, OH 44077
Arthur V
Job Details:
06/27/2018
Found ice maker faulty stopped in mid cycle. Need to order ice maker Cust not home until week of july 9 do not move up ; ordrng 1 WPW10300024 (icemaker), schdld next appmnt for 7/11 WED !,
We serviced a
JBP27BL1BB GE
Model RANGE
Near Reminderville, OH 44202
Dan
Job Details:
06/27/2018
Customer complaint that bake burner is broken, confirmed, bake element is recieving 240vac, unit needs new bake element , customer does not want repair; ordrng 1 WB44K10012 (range bake element )
We serviced a
JJW9630DDS JENN-AIR
Model WALL OVEN
Near Oberlin, OH 44074
Mac
Job Details:
06/27/2018
Customer having issue of both top and bottom ovens turning off by themselves. No stuck keys. Office to order control.; ordrng 1 WPW10169131 (cntrl-elec)
We serviced a
WDTA50SAHZ0 WHIRLPOOL
Model DISHWASHER
Near Westlake, OH 44145
Chad P.
Job Details:
06/27/2018
Found wash motor not running. Unit stored fault for wash motor. Has power to motor. Needs sump replaced. Unit also stored no heat fault. After sump replacement control must be entered into diagnostics to reset heat. ; ordrng 1 W11087376 (SUMP ASSY)
We serviced a
FRT21HS8KS3 Frigidaire
Model Refrigerator
Near East Cleveland, OH 44112
Brian M
Job Details:
06/27/2018
Cc that unit does not close properly Found fresh food gasket ripped and torn in multiple locations Found freezer gasket separating on the bottom ; ordrng 1 241872511 (gasket,door fzr) and 1 241872514 (gasket),
We serviced a
WFG515S0EW0 Whirlpool
Model Range
Near Maple Heights, OH 44137
Corey L.
Job Details:
06/27/2018
We serviced a
JDS9860AAP Jenn-Air
Model Range
Near WARRENSVL HTS, OH 44122
Corey L.
Job Details:
06/27/2018
Customer complaint muffins came out unevenly cooked and clock won’t keep time, set clock for current time, loaded small cast iron pan and started bake for 350, temped pan at 349, let element cycle on and off a few times, pan temped at 355 after 15 extra minutes after opening the door, baking element is working properly, time has only moved 10 minutes while actual time passed was 18, clock is counting time slow
We serviced a
MVWB765FW0 Maytag
Model Washer
Near Aurora, OH 44202
Corina H
Job Details:
06/27/2018
CC that the basket is off the springs. Found the tub ring is bent and the suspension rods are broken. Will need a new ring and suspension rods. Called SM to order parts. ; ordrng 1 W11130359 (suspension) and 1 W11190826 (TUB RING)
We serviced a
WDT720PADM2 Whirlpool
Model Dishwasher
Near Aurora, OH 44202
Corina H
Job Details:
06/27/2018
CC that the unit is just flashing. Tried to run diag. Would not go into a calibration or diag. Just flashes. Unplugged the fan motor and the optic sensor. Still no response. Will need a main control. Called SM to order part. ; ordrng 1 W10854231 (cntrl-elec)
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN402EPA01
Near MENTOR ON THE, OH 44060
Jeff M
Job Details:
06/27/2018
Upon my arrival the light was working; Job Cmpltd,
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFHT2131QF
Near Painesville, OH 44077
Jeff M
Job Details:
06/27/2018
Took the back panel off the freezer good frost better. Could not find any issue causing water to build up possibly the kids are opening and closing the fridge all day long; Job Cmpltd,
We serviced a
KITCHENAID DISHWASHER
Model KDPE234GPS0
Near Perry, OH 44081
Arthur V
Job Details:
06/27/2018
Replaced motor sump assy. Op test good. Left leak mat ,job compltd
We serviced a
KITCHENAID DISHWASHER
Model KDPE234GPS0
Near Perry, OH 44081
Arthur V
Job Details:
06/27/2018
Replaced motor sump assy. Op test good. Left leak mat ,job compltd
We serviced a
WRT31FZDW00 WHIRLPOOL
Model REFRIGERATOR
Near Aurora, OH 44202
Dan
Job Details:
06/27/2018
Customer complaint that unit is not cooling, fresh food section temperature at 58 degrees , freezer section temperature at 24 degrees, found evaporator fan not running, evaporator fan is recieving 120vac, unit needs new evaporator fan motor, installed new evaporator fan motor, op test good ; used 1 WP2315539 (MOTOR-EVAP)
We serviced a
JGS9900BDS WHIRLPOOL
Model RANGE
Near Eaton Township, OH 44044
Mac
Job Details:
06/27/2018
Found front door glass is broken. Checked with our distributors as well as a nationwide search, this part has been discontinued. WPW10185621 door glass assembly.
We serviced a
KSC24C8EYP02 KITCHENAID
Model REFRIGERATOR
Near Westlake, OH 44145
Chad P.
Job Details:
06/27/2018
Replaced ice maker. Advised to allow 24hrs for basket to fill. ; Job Cmpltd
We serviced a
KSRS27CNBL00 KITCHENAID
Model REFRIGERATOR
Near Avon Lake, OH 44012
Brian B
Job Details:
06/27/2018
Found drain frozen and large ice buildup on bottom of freezer. Used steamer to clear drain. Also, water coming out of dispenser very slow, 2 minutes to fill glass. Found self piercing saddle valve in basement not allowing enough water pressure to unit. Advised customer that she will need a plumber to replace with inline shut off valve. Also, food freezing in lower crispers due to control being wide open. Adjusted crisper control. Op test ok. Placed water mat.; Job Cmpltd
We serviced a
MVWX655DW Maytag
Model Washer
Near Willowick, OH 44095
Brian M
Job Details:
06/27/2018
Cc of wet clothes and not finishing cycle Ran diagnostics found error for off balance Service pointer W10754551B states to replace control board Needs ACU replaced Customer does not want me to order part
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ
Near Madison, OH 44057
Jeff M
Job Details:
06/27/2018
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DSS3
Near Madison Township, OH 44057
Jeff M
Job Details:
06/27/2018
Main control is not sending power to the water valves. Main control electronics have a five year extended warranty; ordrng 1 W10875442 (CONTROL ), schdld next appmnt for 7/2 MON 8-12,
We serviced a
KENMORE REFRIGERATOR
Model 596.79142990
Near Geneva Township, OH 44041
Arthur V
Job Details:
06/27/2018
Found evap fan motor loud. Needs fan motor and blade ; ordrng 1 W10116797 (blade-fan) and 1 WP12013209Q (evaporator FAN MOTOR ), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , O-emld tckt [SdLink\311973a.png],
We serviced a
WFE540H0AW Whirlpool
Model Range
Near Mentor, OH 44060
Brian M
Job Details:
06/27/2018
Installed bake element and 2 front burners OP TEST OK
We serviced a
KBFS22EWMS9 Kitchenaid
Model Refrigerator
Near Cleveland, OH 44120
Corey L.
Job Details:
06/27/2018
Customer complaint of frost in frz on food but has gotten better since the call for service, customer just go back from vacation, seal is good, door closes all the way, door could have not been closed all the way from when their animal sitter came over while they were away; Job Cmpltd,
We serviced a
MVWB765FW0 Maytag
Model Washer
Near Solon, OH 44139
Corina H
Job Details:
06/27/2018
Will need the tub, basket, pump, gearcase, rotor, stator. Called SM to order parts. ; ordrng 1 W10512161 (tub asm) and 1 W10734521 (slider) and 1 W10754158 (motor stator) and 1 W10754161 (motor rotor) and 1 W10754448 (clutch) and 1 W10802689 (hose) and 1 W10811956 (drum assy) and 1 W10811957 (spin basket) and 1 W10876600 (drain pump) and 1 W10894129 (shield) and 1 W10909670 (nut-spaner)
We serviced a
KRFF302ESS01 KITCHENAID
Model REFRIGERATOR
Near Bainbridge Township, OH 44023
Dan
Job Details:
06/27/2018
Customer complaint of loud noise, confirmed, noise is coming from air damper, ordering air damper ; ordrng 1 WPW10594329 (control)
We serviced a
GI6SARXXF05 WHIRLPOOL
Model REFRIGERATOR
Near Fairview Park, OH 44126
Chad P.
Job Details:
06/27/2018
Cc that unit is making a puddle of water in front of it by the front right corner. No water at this time. No water in unit. Removed unit and checked machine compartment. No water. Lines and drain pan check good. Unable to determine issue at this time. Advised on cleaning coils. ; Job Cmpltd
We serviced a
WFW9150WW1 Whirlpool
Model Washer
Near Conneaut, OH 44030
Brian M
Job Details:
06/27/2018
Cc that clothes are locked in machine Tried to run diagnostics and test cycle no good Drain is kicking on but not pumping water out Needs control and pump Customer does not want to repair
We serviced a
665.13552K700 Kenmore
Model Dishwasher
Near North Madison, OH 44057
Brian M
Job Details:
06/27/2018
Cc that unit does not fill all the way Ran test cycle found valve getting power but not opening all the way Needs water valve ; ordrng 1 WPW10158389 (valve-inlt6048)
We serviced a
WDT750SAHZ0 Whirlpool
Model Dishwasher
Near Chardon, OH 44024
Corina H
Job Details:
06/27/2018
Replaced the water valve. Optest ok. ; Job Cmpltd,
We serviced a
JGC1536ADS Jenn-Air
Model Cooktop
Near Cleveland, OH 44120
Corina H
Job Details:
06/27/2018
Replaced the parts listed. Optest ok
We serviced a
WED90HEFC0 WHIRLPOOL
Model DRYER
Near Shaker Heights, OH 44122
Dan
Job Details:
06/27/2018
Customer complaint that unit is not working , confirmed, found wash cloth stuck in blower wheel
We serviced a
ART2105BW AMANA
Model REFRIGERATOR
Near Berea, OH 44017
Mac
Job Details:
06/27/2018
Could not find any issues currently
We serviced a
GFSS6KEXCSS GE
Model REFRIGERATOR
Near North Royalton, OH 44133
Mac
Job Details:
06/27/2018
Found refrigerator not defrosting, air tower full of ice. Defrosted evaporator coil. Unplugged refrigerator, let sit, then plugged back in to reset. Refrigerator now operating properly.; Job Cmpltd
We serviced a
KUDC10FXSS1 KITCHENAID
Model DISHWASHER
Near Cleveland, OH 44106
Chad P.
Job Details:
06/27/2018
Ran unit on normal wash. No leaking. Insulation on door and kick plate is not wet. It is possible that the insulation on the kick plate was wet and leached into the water mat. Or when the sink is being used water is splashing through the gap and running under the dishwasher. Left kick plate off and placed new water mat under the unit. Advised on soap usage and the sink not being sealed. Use as normal.
We serviced a
WDT720PADM2 WHIRLPOOL
Model DISHWASHER
Near Parma, OH 44129
Brian B
Job Details:
06/27/2018
Ran diag, F7E1 code, no heat. Ohmed out heater circuit from control, 13 ohms, correct. Reset power, no voltage out of control. Will need new control.. also, filter broken, and retainer for trim plate broken. Office to order parts.; ordrng 1 W10854231 (CNTRL ) and 1 W10872845 (FILTER ) and 1 WPW10503548 (RETAINER )
We serviced a
GE DISHWASHER
Model PDW9980L00SS
Near Thompson Township, OH 44086
Arthur V
Job Details:
06/27/2018
, Found unit filling and then wash motor just hums. Needs-wash motor Part needed is 1-wd26x10029. Which is no longer available. Part is discontinued. Est = 89.95 sc. 140.00 labor. 243.93 parts and shipp. Total est= 526.14. PART IS DISCONTINUED ; Job Cmpltd,
We serviced a
MDG3706AWW MAYTAG
Model DRYER
Near Lorain, OH 44053
Brian B
Job Details:
06/26/2018
Replaced drive motor and belt. Also, had to replace worn idler pulley from t/s. Ran test cycle. Op test ok.; used 1 279640 (PULLEY-IDLER)
We serviced a
WED90HEFC0 WHIRLPOOL
Model DRYER
Near Shaker Heights, OH 44122
Dan
Job Details:
06/26/2018
Customer complaint that unit is not working , confirmed, found wash cloth stuck in blower wheel, removed wash cloth, op test good; Job Cmpltd
We serviced a
WGD9200SQ1 Whirlpool
Model Dryer
Near Willoughby Hills, OH 44092
Corey L.
Job Details:
06/26/2018
Installed new pulley bracket assembly, oiled, op test good; Job Cmpltd,
We serviced a
WTW6800WW1 Whirlpool
Model Washer
Near North Royalton, OH 44133
Corina H
Job Details:
06/26/2018
CC that sd come up and making noises. Ran a auto test found the basket would not go into a spin. Will need a new hub and bearings. Cust does not want to repair
We serviced a
WRF989SDAM00 WHIRLPOOL
Model REFRIGERATOR
Near Strongsville, OH 44136
Mac
Job Details:
06/26/2018
Installed adaptor and heater kits. Checked diagnostics for any failed components. All tested ok
We serviced a
GE REFRIGERATOR
Model GFSS6KKXASS
Near Willoughby Hills, OH 44092
Jeff M
Job Details:
06/26/2018
Fresh food eve app drain was frozen I added a heater strap to the defrost heater unit tested good; Job Cmpltd,
We serviced a
MAYTAG REFRIGERATOR
Model MSD2652KES
Near Concord Township, OH 44077
Arthur V
Job Details:
06/26/2018
Found only one coil on evaporator frosted. Installed bullet valve unit in a vacume. Added r 134a unit came out of vacume and evap frosted up Unit needs evap and drier filter Est= 89.95 sc. 300.00 labor 257.77 parts. Total est =693.06. Parts needed are 1-12001940. And 1-wpw10143759. Sealed system tech extra time ; ordrng 1 12001940 (evaporator) and 1 WPW10143759, used 1 SHIPPING (SHIPPING AND HANDLING), and 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock, schdld next appmnt for 7/3 TUE ! [***],
We serviced a
WRT311FZDW01 Whirlpool
Model Freezer
Near Hiram, OH 44234
Brian M
Job Details:
06/26/2018
Installed kit and spacer OP TEST OK
We serviced a
JFC2290VEM7 Jenn-Air
Model Refrigerator
Near Broadview Heights, OH 44147
Corina H
Job Details:
06/26/2018
Replaced the gasket. Optest ok
We serviced a
AMV2307PFS1 AMANA
Model MICROWAVE
Near Maple Heights, OH 44137
Dan
Job Details:
06/26/2018
New Case is damaged on back side, Microwave mount is not here with unit, unable to complete repair without, ordering two mounts for other style case here; ordrng 2 W10596040 (nut)s
We serviced a
GDF570SSJ0SS GE
Model DISHWASHER
Near Cleveland, OH 44102
Chad P.
Job Details:
06/26/2018
Installed pump. Ran normal wash and drained out. Op test ok. ; Job Cmpltd
We serviced a
LFHB2741PF FRIGIDAIRE
Model REFRIGERATOR
Near Lorain, OH 44052
Brian B
Job Details:
06/26/2018
CC that Icemaker not making enough ice. Tested dispenser. Water pressure is very low. Removed water line from back of machine. Pressure very low coming out of water line. Customer has saddle valve in basement that is not providing enough pressure to machine. Advised her that she will need plumber to install inline 1/4 “ valve and then if Icemaker not working to call and make another appt.; Job Cmpltd
We serviced a
GTH21KBXACC GE
Model Refrigerator
Near Ravenna, OH 44266
Brian M
Job Details:
06/26/2018
Installed evap fan OP TEST OK
We serviced a
MDB7749SBM2 Maytag
Model Dishwasher
Near Euclid, OH 44123
Corey L.
Job Details:
06/26/2018
Customer complaint dishwasher console broke, confirmed the left corner where the screw attaches to the console broke off Installed new part pre ordered,,Job Cmpltd
We serviced a
KUDI01FLSS6 Kitchenaid
Model Dishwasher
Near Brecksville, OH 44141
Corina H
Job Details:
06/26/2018
Replaced the parts listed. Brought core back for return. Optest ok.
We serviced a
WEG730H0DS0 WHIRLPOOL
Model RANGE
Near Strongsville, OH 44149
Mac
Job Details:
06/26/2018
Customer had issues with baking and self cleaning. Installed ground wire and tested. All tested ok.
We serviced a
IKEA ELEC SLIDE-IN
Model ISE630WS01
Near University Heights, OH 44118
Jeff M
Job Details:
06/26/2018
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Painesville, OH 44077
Arthur V
Job Details:
06/26/2018
Used web inquiry for purchase date Cust tried to use washer with the water off which caused the machine to go into a extended rain cycle which the customer could not get to cancel. Let unit finish drain period. Getting a long fill no fill error due to water being shut off. Turned water on unit operating normally now Cleared error code. Op test good ; Job Cmpltd,
We serviced a
WHIRLPOOL DRYER
Model NGD4655EW
Near Cleveland, OH 44110
Jeff M
Job Details:
06/26/2018
There was a piece of metal stuck in the drum felt; Job Cmpltd,
We serviced a
MAYTAG DRYER
Model MDG6657BWW
Near Wickliffe, OH 44092
Jeff M
Job Details:
06/26/2018
Took the dryer parts I cleaned the lint trap I found one of the drum pedals was a loose I tightened it reassembled the machine unit tested good ; , Job Cmpltd,
We serviced a
FRIGIDAIRE WALL OVEN
Model FGB24L2ASB
Near Willowick, OH 44095
Jeff M
Job Details:
06/26/2018
Igniter was bad and installed new part unit op tested good ; used 1 12400035 (IGNITER) from stock,Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF540CWBM01
Near Willowick, OH 44095
Jeff M
Job Details:
06/26/2018
, Installed new part unit op tested good ; Job Cmpltd,
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Willowick, OH 44095
Jeff M
Job Details:
06/26/2018
The unit is not heating the unit is not getting 240vac the cust needs a electrician ; Job Cmpltd,
We serviced a
WFG505M0BW2 WHIRLPOOL
Model RANGE
Near Cleveland, OH 44111
Chad P.
Job Details:
06/26/2018
Installed console and touched up. Op test ok. ; Job Cmpltd
We serviced a
JFC2089HES JENN-AIR
Model REFRIGERATOR
Near Beachwood, OH 44122
Dan
Job Details:
06/26/2018
Installed new damper and harness, op test good ; Job Cmpltd
We serviced a
GI7FVCXXY00 WHIRLPOOL
Model REFRIGERATOR
Near Avon, OH 44011
Brian B
Job Details:
06/26/2018
Found ice container not engaging with auger coupling. Removed top and motor shaft. Top seal was broken, causing water leakage down shaft and coupling. Container not sealing against door causing ice to melt. Motor still working. Will need new shaft, seals and related parts.; ordrng 1 2323357 (GROMET ) and 1 W10218551 (clip) and 1 W10258592 (shaft) and 1 WP2198607 (SPRING ) and 1 WP2198628 (SEAL) and 1 WP2212370 (WASHER) and 1 WP2220458 (COUPLING)
We serviced a
WRT311FZDW00 WHIRLPOOL
Model REFRIGERATOR
Near Strongsville, OH 44149
Mac
Job Details:
06/26/2018
Found condensation in freezer. Also installed washer from truck stock to help seal better at top of freezer door. Per service pointer W10916291A, office to order fan blade and kit W10916494.; ordrng 1 W10916494 (blade-fan), used 1 487576 ([Alt for WP487576])
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS01
Near Mentor, OH 44060
Jeff M
Job Details:
06/26/2018
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF993FIFM00
Near MENTOR ON THE, OH 44060
Jeff M
Job Details:
06/26/2018
#7722315574 file called the master tech explaining the issue he had me double check the software which came up as the indicate software. He recommended for me to replace the back evaporator cover ; ordrng 1 W10889841 (EVAP COVER ), schdld next appmnt for 6/2
We serviced a
WMH53520CH1 Whirlpool
Model Microwave
Near Ravenna, OH 44266
Brian M
Job Details:
06/26/2018
Installed transformer OP TEST OK
We serviced a
GX2FHDXVQ03 Whirlpool
Model Refrigerator
Near Cleveland, OH 44105
Corey L.
Job Details:
06/26/2018
Customer complaint water still leaking but it’s coming from the back now, confirmed water on the floor behind the unit, found supply line leaking at connection, customer will have line repaired,
We serviced a
MAYTAG SXS REFRIGERATOR
Model MSD2432GRW
Near Mentor, OH 44060
Gail V.
Job Details:
06/26/2018
Found drain clogged causing issue cleared using steam. Op test good ; used 1 SENIORDISCOUNT (SENIORDISCOUNT) from stock, Job Cmpltd,
We serviced a
WTW8200YW0 WHIRLPOOL
Model WASHER
Near Cleveland, OH 44111
Chad P.
Job Details:
06/26/2018
Ran unit through service test mode. Found control sending power to pump after cycle completed. Reset power. Ran drain spin. Found units bearing is starting to fail. Checked under unit. Stator and rotor check good. Basket is free. Needs control and bearings replaced. ; ordrng 1 W10435302 (bearing) and 1 W10763748 (cntrl-elec)
We serviced a
JMC8127DDW JENN-AIR
Model MICRO/OVEN COMBO
Near Bay Village, OH 44140
Brian B
Job Details:
06/26/2018
Used dolly to remove unit from wall. Replaced magnetron. Reinstalled oven. Ran test cycle. Water heated, all functions normal, op test ok.
We serviced a
DU1145XTPBA WHIRLPOOL
Model DISHWASHER
Near Grafton, OH 44044
Mac
Job Details:
06/26/2018
Replaced heating element, dishwasher operating properly
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DWH4
Near Mentor, OH 44060
Arthur V
Job Details:
06/26/2018
Customer complaint unit is making a loud buzzing noise sometime in the wash cycle Customer usually uses pro wash so that is the cycle i tested. Let unit cycle for 1 hr. No noise. Advised customer who confirmed no noise occurred. Could not duplicate issue ; Job Cmpltd,
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Mentor-on-the-Lake, OH 44060
Arthur V
Job Details:
06/26/2018
Replaced evap fan motor with thermisters. Customer to monitor ; Job Cmpltd, O
We serviced a
KSC23C8EYY02 Kitchenaid
Model Refrigerator
Near Aurora, OH 44202
Corina H
Job Details:
06/26/2018
CC that the ff evap is covered in frost. Steamed evap out. Found thermistor was corroded. replaced the thermistor from t/s. Optest ok; used 1 W10902214 (THERMISTOR)
We serviced a
KMHC319ESS0 Kitchenaid
Model Microwave
Near Valley View, OH 44125
Corey L.
Job Details:
06/26/2018
Customer complaint of a dim display, confirmed display is very faint, unplugged the unit, waited 1 min and plugged back in, display was fully illuminated, resetting the power has resolved the issue; Job Cmpltd,
We serviced a
KRFF507ESS01 KITCHENAID
Model REFRIGERATOR
Near Kirtland, OH 44094
Dan
Job Details:
06/26/2018
Installed new doors and led board, op test good ; Job Cmpltd
We serviced a
KBFN402EPA02 KITCHENAID
Model REFRIGERATOR
Near Middleburg Heights, OH 44130
Chad P.
Job Details:
06/26/2018
Cc that freezer had frosted over and ice bucket cannot be removed. Frosting in freezer has gone away. Advised Cust that likely the door was left open of a food item restricted the door from closing correctly. Closers and seal checks good. Found ice bin stuck. Removed and corrected install on rails. Now moving freely. Adjusted freeze settings. Ff temp settings check good. Advised to use as normal. Op test ok. ; Job Cmpltd
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ00
Near Mentor, OH 44060
Arthur V
Job Details:
06/26/2018
Upon arrival ice maker is now working. Customer stated unit quit making ice so he unplugged unit and it started making ice. This has happened a couple of times. Ice bucket half full of ice and unit cycled and filled while in the home. Advised customer not to unplug unit if it happens again so that we can properly diagnose.. unit op test good at this time. Could not duplicate issue ; Job Cmpltd,
We serviced a
AGR6603SFW0 AMANA
Model RANGE
Near LaGrange, OH 44050
Mac
Job Details:
06/26/2018
Found range not always igniting correctly, not grounding at burner assembly. Repaired ground.; Job Cmpltd
We serviced a
WDT720PADB1 Whirlpool
Model Dishwasher
Near Bainbridge, OH 44023
Corina H
Job Details:
06/26/2018
CC that there is water in the bottom of the pump and motor and it smells. . Advised cust that is normal. Found the drain hose is below the sink. Raised the hose. Ran a calibration. Optest ok.
We serviced a
KDTE254ESS2 Kitchenaid
Model Dishwasher
Near Aurora, OH 44202
Brian M
Job Details:
06/26/2018
Cc that unit is not washing and soap dispenser not opening Found rubber gasket in soap dispenser exposed and keeping door from opening properly Put gasket into placeOP TEST OK
