We serviced a
MVWC416FW0 MAYTAG
Model WASHER
Near Maple Heights, OH 44137
Jeff M
Job Details: 10/12/2017
Relvl the unit customer has yet to change the venting on the dryer and yet to get the outlet fixed; Job Cmpltd
We serviced a
GZ25FSRXYY2 WHIRLPOOL
Model REFRIGERATOR
Near Painesville Township, OH 44077
Corina B
Job Details: 10/12/2017
CC that there is no water coming out of the dispenser or making ice. Ff 34 fz 2. Checked the water valve, is open. Will need a new water valve. Cust has a saddle valve and a plastic waterline. advised cust to replace the saddle valve with a invalve and the plastic water line with a copper or braided flex line. The water vavle is open. Job Cmpltd,
We serviced a
NTW4516FW1 AMANA
Model WASHER
Near Orwell, OH 44076
Benjamin B.
Job Details: 10/12/2017
Arrived unit was now leaking from inlet valve replaced valve also shifter was grinding also replaced and installed control; used 1 W10913953 (ACTUATOR), and 1 W11038711 (VALVE) from stock, Job Cmpltd
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2089HES
Near Shaker Heights, OH 44122
Robert A.
Job Details: 10/12/2017
Found unit unplugged, plugged in, tapped system, in 22”vac, added r134a, good heat on highside, unit starting to cool, wrong comp received, too small, need to reorder; ordrng 1 W10160407 (COMP), used 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock, schdld next appmnt for 10/17 TUE ! [***],
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHS2611LW0
Near Shaker Heights, OH 44122
Robert A.
Job Details: 10/12/2017
Installed i/m, cycled and filled, op test ok; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,
We serviced a
KDTE104ESS2 KITCHENAID
Model DISHWASHER
Near Walton Hills, OH 44146
Jeff M
Job Details: 10/12/2017
Installed new part unit op tested good ; Job Cmpltd
We serviced a
WRT311FZDB00 WHIRLPOOL
Model REFRIGERATOR
Near Walton Hills, OH 44146
Jeff M
Job Details: 10/12/2017
Installed new part unit op tested good ; Job Cmpltd, saved tckt [SdLink\298480d.png], snapped 3 Quick
We serviced a
MEDB835DW MAYTAG
Model DRYER
Near Walton Hills, OH 44146
Jeff M
Job Details: 10/12/2017
I hooked the unit up too a 240vac outlet the unit heats. I put the unit in a test mode. The unit had no error code and the moisture sensor tested good.; Job Cmpltd,
We serviced a
MVWB835DW1 MAYTAG
Model WASHER
Near Bedford, OH 44146
Jeff M
Job Details: 10/12/2017
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
KEMS308SBL00 KITCHENAID
Model WALL OVEN
Near Broadview Heights, OH 44147
Chad P.
Job Details: 10/12/2017
Found micro lamp is out. Not an accessable part for cust. Needs bulb replaced. Cc also states oven is not evenly baking. Ran bake and tested temps. Temps about 5 off. Calibrated. Found outter broil element it open. Needs element replaced. ; ordrng 1 WP9760774 (ELEMENT, BROIL) and 1 WPW10440740 (LAMP),
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS0
Near Lakewood, OH 44107
Brian B
Job Details: 10/12/2017
Replaced outer glass door. Cleaned up broken glass. Optest ok.; Job Cmpltd,
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM1
Near Cleveland, OH 44120
Brian B
Job Details: 10/12/2017
Replaced control and wash pump assembly. Ran test cycle. Optest ok.; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAM01
Near Cleveland, OH 44113
Brian B
Job Details: 10/12/2017
Unit # is 310.. found crack in valve to i/m line. Will order new line.; ordrng 1 WPW10664271 (TUBING- VALVE TO I/M 1453), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, schdld next appmnt for 10/19
We serviced a
MDB9600AWQ WHIRLPOOL
Model DISHWASHER
Near Shaker Heights, OH 44120
Dan H
Job Details: 10/12/2017
Installed new gasket and user interface, latch recieved was incorrect part, ordering correct part; ordrng 1 W10130696 (handle,latch (bsq)), schdld next appmnt for 10/19 THU
We serviced a
WMH53520CS5 WHIRLPOOL
Model MICROWAVE
Near Brecksville, OH 44141
Chad P.
Job Details: 10/12/2017
Installed control. Op test ok. Placed core on truck for return. ; Job Cmpltd,
We serviced a
DG612 MAYTAG
Model DRYER
Near Brecksville, OH 44141
Chad P.
Job Details: 10/12/2017
Turned gas on. Op test ok. ; Job Cmpltd
We serviced a
KODE500ESS02 KITCHENAID
Model WALL OVEN
Near Bentleyville, OH 44022
Jeff M
Job Details: 10/12/2017
Installed new part unit op tested good ; Job Cmpltd
We serviced a
NTW4516FW1 AMANA
Model WASHER
Near Elyria, OH 44035
Paul H.
Job Details: 10/12/2017
Replaced main control, ran a rinse and spin with a load, op test ok.; Job Cmpltd,
We serviced a
RED4516FW0 ROPER
Model DRYER
Near Lorain, OH 44053
Paul H.
Job Details: 10/12/2017
Plugged and ran, heated fine, temps correct, cycling appropriately, op test ok.; Job Cmpltd,
We serviced a
PYE4558AYW MAYTAG
Model DRYER
Near North Madison, OH 44057
Jeff M
Job Details: 10/12/2017
The belt is broken. Customer had the machine parts broken belt and hand customer said that you can put the belt on a return appointment is not needed. I also look for the belts in my truck and I cannot find it; ordrng 1 341241 (belt,drive), used 1 341241 (BELT) from stock,
We serviced a
HSWP1000M2WW HOTPOINT
Model WASHER
Near Geneva, OH 44041
Benjamin B.
Job Details: 10/12/2017
Ran unit on normal cycle found unit to be working as designed ; Job Cmpltd
We serviced a
MGR5752BDW MAYTAG
Model RANGE
Near Conneaut, OH 44030
Benjamin B.
Job Details: 10/12/2017
Found orfice holder on sears. Waiting on cust to get ahold of wpl and contact us for parts auth
We serviced a
WDT720PADM3 WHIRLPOOL
Model DISHWASHER
Near Madison, OH 44057
Benjamin B.
Job Details: 10/12/2017
Found top rack supports broken need to order supports.cust leaving for vacation on the 19th so they need first call 8:00am; ordrng 4 WPW10671907 (wheel)s, schdld next appmnt for 10/19 THU
We serviced a
S3700G3WW GE
Model WASHER
Near Madison Township, OH 44057
Corina B
Job Details: 10/12/2017
CC that the water leaks into the tub when off and the timer does not turn easily. There's a constant drip of water going into the tub. The timer does not turn. Will need a new water valve and a timer. Customer does not want to repair
We serviced a
WRF540CWBB01 WHIRLPOOL
Model REFRIGERATOR
Near Mentor, OH 44060
Corina B
Job Details: 10/12/2017
Replaced the light switch in the fz. There is frost on the deli drawer and condestion on top of the ff section. Ff 37 fz 4. Checked the door gaskets, good. The damper for the deli drawer is good. Called FB and the deli drawer is for meats only because its closer to a freezing temp. Optest ok. ; Job Cmpltd
We serviced a
MDB4949SDH3 MAYTAG
Model DISHWASHER
Near Mentor, OH 44060
Corina B
Job Details: 10/12/2017
CC that when hitting normal cycle it starts with 2hrs and 34 minutes to run then stops and goes to 2 minutes and drains. Started a normal cycle drain pump came on, filled ran for 30 seconds then went to 2 minutes. Reset the power, started a normal cycle, running as designed. Optest ok. ; Job Cmpltd
We serviced a
ART318FFDB03 AMANA
Model REFRIGERATOR
Near Cleveland, OH 44121
Dan H
Job Details: 10/12/2017
Customer complaint of frost build up in freezer section, confirmed, found freezer section and fresh food section doors not sealing on left side, used heat to expand and petroleum jelly to help gasket stick to cabinet, op test good ; Job Cmpltd
We serviced a
MGR5752BDW MAYTAG
Model RANGE
Near Conneaut, OH 44030
Benjamin B.
Job Details: 10/11/2017
Left fromt burner tube broken need to order. Clock not repomgimg or lightimg cust said whirlpool is paying for everything only have auth for labor and svc cust callomg whirlpool having trouble finding parts on lookup might need to call marcome going to do at the end of the day ; ordrng 1 5701M754-60 (cntrl-elec), schdld next appmnt for 10/11 WED
We serviced a
GSH22JFXMWW GE
Model REFRIGERATOR
Near Euclid, OH 44123
Corina B
Job Details: 10/11/2017
CC that the i/m only works when hitting the paddle. Found rhe arm on the i/m is cracked. Will need a new i/m. Called GS to order part. ; ordrng 1 WR30X10093 (icemaker asm)
We serviced a
MVWC415EW2 MAYTAG
Model WASHER
Near Cleveland, OH 44104
Dan H
Job Details: 10/11/2017
Customer complaint that unit 8s not starting, started normal wash cycle, unit filled and advanced to wash cycle, ran drain and spin cycle, lid locks, unit spun, unit is operating as designed ; Job Cmpltd
We serviced a
MAYTAG DISHWASHER
Model DWU7400AAX
Near Cleveland, OH 44107
Brian B
Job Details: 10/11/2017
Water leaking from bottom of door when. Found pump leaking. Also, dispenser latch, and door seal leaking.. wash arm separated. Machine 20 + years old. Not worth fixing. Will give est. customer does not want to repair. Do not order parts.; Job Cmpltd,
We serviced a
WDF520PADM7 WHIRLPOOL
Model DISHWASHER
Near Elyria, OH 44035
Paul H.
Job Details: 10/11/2017
Installed track stop, unable to find previous stop, started a cycle to hear operation, all functions sound good, pulled rack in and out a few times, stop is secure, op test ok.; Job Cmpltd
We serviced a
MAYTAG DRYER
Model MEDB200VQ0
Near Munson Township, OH 44024
Robert A.
Job Details: 10/11/2017
Found idler pully siezed, replaced, ran unit, op test ok; used 1 279640 (PULLEY-IDLER2110) from stock, , Job Cmpltd,
We serviced a
KRBX109EWH00 KITCHENAID
Model REFRIGERATOR
Near Parma Heights, OH 44130
Chad P.
Job Details: 10/11/2017
Found plastic screws that cover holes in door when door is changed are damaged. Needs both screws replaced. Unable to locate on the lookup. No answer from marcone. G.s. To please review. Tech took pics of part. No need to return. Cust will install.
We serviced a
WRF560SMYM05 WHIRLPOOL
Model REFRIGERATOR
Near Brook Park, OH 44142
Chad P.
Job Details: 10/11/2017
Found freezer railes binding causing door to not close properly and resulting in frosting. Needs freezer rails replaced. ; ordrng 1 WPW10397635 (RAIL, RH) and 1 WPW10397636 (RAIL)
We serviced a
LGHB2867PF3 FRIGIDAIRE
Model REFRIGERATOR
Near Painesville, OH 44077
Jeff M
Job Details: 10/11/2017
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
MDB7600AWQ WHIRLPOOL
Model DISHWASHER
Near Westlake, OH 44145
Paul H.
Job Details: 10/11/2017
Based on previous call, issue still persists, wash motor is ineffective, ordering wash motor and seal kit; ordrng 1 6-919539 (wash motor seal kit) and 1 6-919922 (wash motor),
We serviced a
11068532700 KENMORE
Model DRYER
Near Westlake, OH 44145
Paul H.
Job Details: 10/11/2017
Replaced start switch, started a cycle, fired right up, op test ok.;
We serviced a
NTW4516FW WHIRLPOOL
Model WASHER
Near Dorset, OH 44032
Benjamin B.
Job Details: 10/11/2017
Unit is from aarons in ashtabula still under first year warranty per las found unit is leaking oil from gearcase. Need to order geacase shifter and control. Control is intermittent and not always responding; ordrng 1 W10913953 (actuator) and 1 W11035749 (gearcase) and 1 W11124710 (CONTROL ), schdld next appmnt for 10/19 THU
We serviced a
MVWC425BW0 MAYTAG
Model WASHER
Near Cleveland, OH 44104
Dan H
Job Details: 10/11/2017
Customer complaint that unit wont stop running, confirmed, found unit in demo mode, turned off demo mode, op test good ; Job Cmpltd
We serviced a
GTS18KBMBRBB FRIGIDAIRE
Model REFRIGERATOR
Near Cleveland, OH 44104
Dan H
Job Details: 10/11/2017
Customer said at door unit has not been leaking since last visit, unit is operating as designed ; Job Cmpltd
We serviced a
WHIRLPOOL RANGE
Model MGR6600FZ0
Near Cleveland, OH 44107
Brian B
Job Details: 10/11/2017
Tested oven at 350. Oven heated and stabilized at 335. Entered calibration and set offset to +10. Rechecked oven. Oven now averaging 350. Optest ok. Also, replaced control panel sent to cust. ; Job Cmpltd
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Mantua, OH 44255
Robert A.
Job Details: 10/11/2017
Cc too cold in frz, doors not closing correctly, Ff35, frz1, frz set at 3ff set at 37, leveled unit, unit working as designed, op test ok; Job Cmpltd,
We serviced a
WRS322FNAM01 WHIRLPOOL
Model REFRIGERATOR
Near Andover, OH 44003
Benjamin B.
Job Details: 10/11/2017
Installed control and cleared frost from evap op test ok.; Job Cmpltd
We serviced a
NED4655EW1 AMANA
Model DRYER
Near Garfield Heights, OH 44105
Dan H
Job Details: 10/11/2017
Customer complaint that unit is not starting, confirmed, found unit not recieving proper power from supply, advised customer that they need an electrician to correct power supply, customer has plastic style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; Job Cmpltd
We serviced a
MSF25D4MDM01 MAYTAG
Model REFRIGERATOR
Near Berea, OH 44017
Chad P.
Job Details: 10/11/2017
Found damper in diffuser unable to find its home position. Needs diffuser replaced. ; ordrng 1 W10899382 (DIFFUSER),
We serviced a
WDT720PADB3 WHIRLPOOL
Model WASHER
Near MIDDLEBRG HTS, OH 44130
Chad P.
Job Details: 10/11/2017
No stored faults. Ran normal wash. Heated dry turned off. Turned on and cycled unit through test mode 2x. Heater is working. Advised on control and operations. Added rinse aide to unit. Op test ok. ; Job Cmpltd,
We serviced a
GMC305PDS08 WHIRLPOOL
Model MICROWAVE
Near Concord Township, OH 44077
Jeff M
Job Details: 10/11/2017
The unit has a door error code i found the right cam engaged with the door open I had the customer disconnect power I disengage the cam. the door error code is still being displayed. The cams are n/a cust is selling the home and wants to try the switches. Extra time needed ; ordrng 1 W10727408 (switch),
We serviced a
MEDX655DW1 MAYTAG
Model DRYER
Near Willoughby, OH 44094
Alice M.
Job Details: 10/11/2017
The start switch came undone I reassembled the push to start switch nothing was broken unit tested good; Job Cmpltd
We serviced a
WED7300DW1 WHIRLPOOL
Model DRYER
Near Lakewood, OH 44107
Paul H.
Job Details: 10/11/2017
Not powering up, checked source, L1 is missing, advised that an electrician would need to correct; Job Cmpltd,
We serviced a
MED5500FW0 MAYTAG
Model DRYER
Near Rocky River, OH 44116
Paul H.
Job Details: 10/11/2017
, CC of rattle, disassembled unit, removed debris that was between front bulkhead and drum, tested, op test ok.; Job Cmpltd
We serviced a
WHIRLPOOL WASHER
Model WTW4900BW0
Near Lakewood, OH 44107
Brian B
Job Details: 10/11/2017
Replaced gearcase. Ran calibration and auto test. Ran drain and spin. Optest ok.; Job Cmpltd,
We serviced a
JENN-AIR RANGE
Model JES9750BAS
Near Rootstown Township, OH 44266
Robert A.
Job Details: 10/11/2017
Found 3 keys not working on disp, unable to get into diagnostics, set key not working, found ribbon cable discolored, needs panelCust to let us know; ordrng 1 WP22001948 (LENS733) and 1 WPW10206084 (PANE269.88), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , job compltd
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFI2570FEZ02
Near Streetsboro, OH 44241
Robert A.
Job Details: 10/11/2017
Installed i/m/regulator, i/m cycled and filled, op test ok; Job Cmpltd,
We serviced a
MEDC215EW1 MAYTAG
Model DRYER
Near WARRENSVL HTS, OH 44122
Dan H
Job Details: 10/11/2017
Customer complaint that unit is not starting, confirmed, unit is not recieving correct power from supply, advised customer that they need an electrician to correct power supply ; Job Cmpltd
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM0
Near Aurora, OH 44202
Robert A.
Job Details: 10/11/2017
Installed sump asm, ran diagnostic cycle. Good, op test ok; Job Cmpltd,
We serviced a
WTW4915EW2 WHIRLPOOL
Model WASHER
Near Richmond Heights, OH 44143
Corina B
Job Details: 10/11/2017
CC that the unit is making a loud noise. Found a toothbrush under the shield that melted. Will need a new shield and pulley. Replaced the shield and pulley from t/s. Ran a normal cycle and a drain and spin with 8 bath towels. Optest ok. ; used 1 W10721967 (PULLEY), and 1 WPW10427633 (SHIELD) from stock, Job Cmpltd
We serviced a
NTW4516FW1 AMANA
Model WASHER
Near Orwell, OH 44076
Benjamin B.
Job Details: 10/11/2017
Installed gearcase ran unit on normal cycle also drain and spin op test ok.; Job Cmpltd
We serviced a
WED8500DC3 WHIRLPOOL
Model DRYER
Near Westlake, OH 44145
Paul H.
Job Details: 10/11/2017
Replaced control and UI, tested by starting a cycle, op test ok.; Job Cmpltd
We serviced a
MDB4949SDM3 MAYTAG
Model DISHWASHER
Near Aurora, OH 44202
Dan H
Job Details: 10/11/2017
Customer complaint that unit is not draining, confirmed, found extra length of drain hose kinked(see pic), unkinked drain hose unit drained, op test good ; Job Cmpltd
We serviced a
KDTM504EPA2 KITCHENAID
Model DISHWASHER
Near Lakewood, OH 44107
Jeff M
Job Details: 10/11/2017
The water valve appears to be restricted not long enough water to enter the machine in time allowed needs a new water valve; ordrng 1 W10872255 (WATER VALVE ),
We serviced a
WDT780SAEM2 WHIRLPOOL
Model DISHWASHER
Near North Royalton, OH 44133
Chad P.
Job Details: 10/11/2017
Turned water on to unit. Op test ok. ; Job Cmpltd,
We serviced a
KGCK306VSS00 KITCHENAID
Model RANGE
Near Strongsville, OH 44136
Chad P.
Job Details: 10/11/2017
Found when valve turned to on position there is no gas to the cook top. After a few seconds you can hear the gas get to the unit and it ignites. No gas smell from supply line. Basement is finished. Suspect a gas supply issue to unit. Advised to have a plumber inspect the supply line. If no issues found please contact us back for service. ; Cllctd $97.15 Check # 2025, Job Cmpltd, saved tckt [SdLink
We serviced a
EI24ID30QW0A ELECTROLUX
Model DISHWASHER
Near Aurora, OH 44202
Dan H
Job Details: 10/11/2017
Installed new dispenser and control, op test no good, ordering main harness; ordrng 1 405531377 (harness kit), schdld next appmnt for 10/20 FRI
We serviced a
KBLC36MHS01 KITCHENAID
Model REFRIGERATOR
Near Cleveland, OH 44124
Corina B
Job Details: 10/11/2017
CC that its not cooling. Ff 75 fz 68. Turned the defrost timer on manually and the fans started to run. Will need a new defrost timer. Compressor is not turning on, used the jumper box. Compressor turned on. Will need a new start relay. Cust does not want to repair.
We serviced a
WHIRLPOOL RANGE
Model WOD97ES0ES02
Near Cleveland, OH 44103
Brian B
Job Details: 10/11/2017
Replaced door and nameplate. Cleaned up broken glass. Door opcheck ok.; Job Cmpltd, saved tckt [SdLink\298601a.png], saved tckt [SdLink
We serviced a
MVWB765FW1 MAYTAG
Model WASHER
Near Westlake, OH 44145
Paul H.
Job Details: 10/11/2017
Ran diagnostics, no stored errors, customer played a video of the sound, is a ratcheting sound, slider assembly appears to be culprit, ordering, customer will probably have unit swapped out by retailer, delay ordering please; ordrng 1 W10734521 (slider),
We serviced a
KDTE254ESS1 KITCHENAID
Model DISHWASHER
Near Lakewood, OH 44107
Jeff M
Job Details: 10/11/2017
Installed new part unit op tested good power is being delivered where it needs to be unfortunately the fill tube from the water valve to the dishwasher drum is completely devoured I did not notice that said pawn my first inspection of the wiring harness due to the fact that I kept getting shocked needs a fill hose. I called the customer twice his mailbox is full I cannot get a hold of him to collect for labor or to tell him that it needs more parts; ordrng 1 W10878507 (FILL),
We serviced a
WSF26C2EXY02 WHIRLPOOL
Model REFRIGERATOR
Near Strongsville, OH 44149
Chad P.
Job Details: 10/11/2017
Found unit with only a few cubes in the bin. Fill tube is not frozen. Power to ice maker. Ran harvest through control. Unit did cycle and called for water. Reset power to unit. Found unit hooked up to several outlets in kitchen. Advised to monitor unit as cust states that gfi is tripping randomly. Please allow 24 hrs for ice production to resume. Possible bad wire in fz door or power supply issue. ;
We serviced a
WRV986FDEM01 WHIRLPOOL
Model REFRIGERATOR
Near Concord Township, OH 44077
Benjamin B.
Job Details: 10/11/2017
40 in fresh food 6 in freezer. Top icemaker not producing ice found icemkaer not cycling need to order. Freezer also had frost buildup again but it was because door was not aligned properly repiared door. Bin in freezer is scratch possibly from prior repair going to order bin; ordrng 1 W10407216 (gasket-fip) and 1 W10886931 (icemaker) and 1 W10917790 (icemaker), schdld next appmnt for 10/19 THU
We serviced a
MEDC215EW1 MAYTAG
Model DRYER
Near Strongsville, OH 44136
Chad P.
Job Details: 10/11/2017
Found neutral and l1 touching in junction box. Corrected. Op test ok. ; Job Cmpltd
We serviced a
MVWB765FW1 MAYTAG
Model WASHER
Near Seven Hills, OH 44131
Chad P.
Job Details: 10/11/2017
Ran normal wash. Operations and sounds normal. Advised on settins and options. Op test ok. ; Job Cmpltd,
We serviced a
KRFF507ESS01 KITCHENAID
Model REFRIGERATOR
Near Chester Township, OH 44026
Jeff M
Job Details: 10/11/2017
The unit was off when i got there but From what the customer told me it sounds like he just left the door open. He fixed his own issue by unplugging the machine; Job Cmpltd,
We serviced a
WRS322FDAW04 WHIRLPOOL
Model REFRIGERATOR
Near WILOUGHBY HLS, OH 44094
Jeff M
Job Details: 10/11/2017
Installed new part unit op tested good ; Job Cmpltd
We serviced a
KRFF507ESS01 KITCHENAID
Model REFRIGERATOR
Near North Ridgeville, OH 44039
Paul H.
Job Details: 10/11/2017
When I arrived customer was not home, left note on porch for me to call, called and customer said he was on his way to go in and get started, unit has RC defrost issue, will need fan/harness/thermistors, ordering; ordrng 1 W11033168 (HARNESS/FAN)
We serviced a
MGD5500FW0 MAYTAG
Model DRYER
Near Oberlin, OH 44074
Paul H.
Job Details: 10/11/2017
Not powering up, pulled top to check power to ACU, good, discovered UI not connected, another company side vented unit and failed to reconnect UI, connected and tested, op test ok. Customer wanted me to document damaged on delivery, took picture.; Job Cmpltd,
We serviced a
MVWC565FWO MAYTAG
Model WASHER
Near WILOUGHBY HLS, OH 44094
Benjamin B.
Job Details: 10/11/2017
Ran unit on normal cycle found unit shaking pretty bad. Found unit to not be level adjusted feet op test ok.; Job Cmpltd
We serviced a
110.24422300 KENMORE
Model WASHER
Near Mentor-on-the-Lake, OH 44060
Benjamin B.
Job Details: 10/11/2017
Found lid switch broken stuck open; ordrng 1 WP3949238 (switch-lid), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Cllctd $245.69 CC Ref # 857507841, schdld next appmnt for 10/18 WED
We serviced a
GI6SARXXF05 WHIRLPOOL
Model REFRIGERATOR
Near Garfield Heights, OH 44125
Corina B
Job Details: 10/11/2017
CC that its not making ice and has a ticking bomb sound. Ff 39 fz 4. Found 2 ice cubes caught between the i/m and the arm. Did not duplicate the ticking bomb sound. Cylced and filled. Optest ok. ; Job Cmpltd
We serviced a
GE RANGE
Model JB750SJ1SS
Near Bainbridge Township, OH 44023
Robert A.
Job Details: 10/11/2017
Found no response fron ui, f73 on display, needs clock; ordrng 1 WB27X25787 (CONTROL156.30), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, schdld next appmnt for 10/19 THU !, saved tckt [SdLink\298790a.png],
We serviced a
CVEX4100B20 JENN-AIR
Model COOK TOP
Near Cleveland, OH 44106
Corina B
Job Details: 10/11/2017
Replaced the L2 wire harness. Tested unit. Front and back burners are working. Optest ok. ; Job Cmpltd
We serviced a
KSCS25INSS00 WHIRLPOOL
Model REFRIGERATOR
Near Solon, OH 44139
Dan H
Job Details: 10/11/2017
Customer complaint that unit is not dispensing ice, found ice in bin stuck together prevent auger from moving, ice door is sealing, cleared ic from bin, auger works on both cubed and crushed settings, op test good ; Job Cmpltd
We serviced a
JENN-AIRE WALL OVEN
Model WW30430P
Near Bainbridge Township, OH 44023
Robert A.
Job Details: 10/11/2017
Cc f2, also that broilerelement will stay on, sensors test good, set upper to broil, relay sticking, needs power bds, also hinges bent, need 4Power bds are nla; ordrng 1 71001893 (RELAY LOWER109.83NLA) and 1 74006613 (RELAY UPPER192.29 NLA) and 4 WP74008014 (HINGE58.62)s, used 1 SHIPPING (SHIPPING AND HANDLING) from stock, job compltd
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Cleveland, OH 44113
Brian B
Job Details: 10/11/2017
CC of buzzing noise every 25 or 30 minutes. Found icemaker turned on even though machine is not connected to water line. Explained to cust that he is hearing water valve turn on every 25 min to put water into i/m... Raised arm to turn off i/m. Machine operating properly.; Job Cmpltd,
We serviced a
KITCHENAID REFRIG/SIDE-BY-S
Model KSC24C8EYY02
Near Avon Lake, OH 44012
Brian B
Job Details: 10/11/2017
Found both evaps frosted all the way. Does not look like a system problem. Found ff evap not defrosting and solid block of ice. Used steamer to clear evap. Replaced evap thermister from t/s. Ff drain clogged. Removed tube from back and cleared with wire. Set temps to normal. Tested fans. Optest ok.; used 1 W10902214 (THERMISTOR) from stock, Job Cmpltd,
We serviced a
MAYTAG REFRIGERATOR
Model MBF2258XEW4
Near Avon, OH 44011
Brian B
Job Details: 10/11/2017
CC of loud popping sound from i/m. Cycled i/m, heater on , cubes broke loose and ejected. Compressor and fans running, normal sound. All functions check ok. Optest ok.; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model GSS30C6EYB03
Near Chagrin Falls, OH 44023
Robert A.
Job Details: 10/11/2017
Ran diagnostics, found damper not closing, just making noise, needs damper asm; ordrng 1 W11177624 (DAMPER ASM), schdld next appmnt for 10/25 WED !,
We serviced a
KDTE254ESS1 KITCHENAID
Model DISHWASHER
Near Solon, OH 44139
Dan H
Job Details: 10/11/2017
Customer complaint that unit is not starting and light just flashes, found clean light flashing, main control tests good, unit need new user interface, ui is covered under 5 year extended warranty, called customer to quote price, customer states she spoke with a lady in our office and cancelled appointment yesterday, customer had scheduled for home warranty company to come out not us, customer did not pay service charge
We serviced a
KFIV29PCMS03 KITCHENAID
Model REFRIGERATOR
Near Painesville Township, OH 44077
Benjamin B.
Job Details: 10/11/2017
Found unit not cooling at all 70 in freezer.this is a dual evap. Unit has plastic water line.instrcuted cust to change to pex braided steel or copper. Found sealed to be in 20in vac added refrigerant unit is now cooling needs fresh food evap and compressor unit has 5 year warranty qon parts and labor took pic of pop; ordrng 1 W10276644 (compressor) and 1 W11116006 (evaporator), schdld next appmnt for 10/18 WED
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Auburn Township, OH 44023
Robert A.
Job Details: 10/11/2017
Installed handle, op test ok; Job Cmpltd,
We serviced a
KITCHENAID DISHWASHER
Model KDTE204DSS1
Near Solon, OH 44139
Robert A.
Job Details: 10/11/2017
Cc soap disp not working, part fell off, parts found in bottom of unit, Found adj falling apart bottom part of disp broken off, ran diognastic cycle, goodCust to let us know; ordrng 1 W11032769 (DISP92.19) and 1 WPW10546503 (ADJUSTERS27.16),
We serviced a
GE REFRIGERATOR
Model TPX24BRBJBB
Near Solon, OH 44139
Robert A.
Job Details: 10/11/2017
Found evap fan and comp running, cond fan making noise, evap frozen checked heater, open, checked for power to heater, none, needs timer; ordrng 1 WR51X10055 (HEATER) and 1 WR60X187 (COND FAN MOTOR) and 1 WR60X234 (COND BLADE) and 1 WR9X489 (TIMER), , schdld next appmnt for 10/18 WEd
We serviced a
WHIRLPOOL DRYER ELE
Model WED6400SW0
Near Aurora, OH 44202
Robert A.
Job Details: 10/11/2017
Inspected harness, element, motor, rollers, belt and consol, nothing found burnt or melted, ran unit on air dry, good, ran with heat, good, op test okCust has a foil accordion style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semi­rigid metal hose to prevent fire hazard.; Job Cmpltd,
We serviced a
KECD807XBL01 KITCHENAID
Model COOK TOP
Near Madison, OH 44057
Benjamin B.
Job Details: 10/11/2017
Unit appears to have a power problem electrical box is open bevause cust is going to repaire wires power was left off let cust no to put cover on or repair wire connection immedialty so children domt getnhurt he said no worries i think he really needs a certified electrician. Harness molexs plug pins are bent need to order W10192073 wont let me delete on of them ; ordrng 1 W10192073 (harns-wire) and 1 W10192073 (harns-wire) and 1 W10298840 (knob) and 1 W10742406 (harns-wire) and 1 WP4456836 (switch-spd), schdld next appmnt for 10/18 WED
We serviced a
LSG7806AAE MAYTAG
Model DRYER
Near Waite Hill, OH 44094
Benjamin B.
Job Details: 10/11/2017
We serviced a
RTW4516FW ROPER
Model WASHER
Near Dorset, OH 44032
Benjamin B.
Job Details: 10/11/2017
Need to order comtrol spoke with cust on phone. ; ordrng 1 W10915204 (cntrl-elec), schdld next appmnt for 10/16 MON
We serviced a
WRT518SZFW00 WHIRLPOOL
Model REFRIGERATOR
Near Chester Township, OH 44026
Benjamin B.
Job Details: 10/11/2017
Installed blade sealed cabinet to liner op test ok.; Job Cmpltd
We serviced a
KRMF706ESS01 KITCHENAID
Model REFRIGERATOR
Near Kirtland, OH 44094
Corina B
Job Details: 10/11/2017
Reschedule appt.; schdld next appmnt for 10/18 WED
We serviced a
WRF990SLAM00 WHIRLPOOL
Model REFRIGERATOR
Near Brecksville, OH 44141
Corina B
Job Details: 10/11/2017
CC that the ff is not cooling. Ff 56 fz 4. Removed the ff evap cover. Evap is covered in frost and ice. Steamed the evap out with the steamer. Replaced the thermistor from t/s. Optest ok. ; used 1 W10902214 (THERMISTOR) from stock, Job Cmpltd
We serviced a
417.69052991 KENMORE
Model DRYER
Near Richmond Heights, OH 44143
Dan H
Job Details: 10/11/2017
Installed thermal limiter, op test good ; Job Cmpltd