We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHB05
Near Bay Village, OH 44140
Marie V
Job Details: 04/07/2022
"Took PoP. Cc that the unit is making a buzzing noise. Compressor was running when arrived. Normal noise. Had to run diag, verify, evaporator fan, condenser fan, compressor, damper, all Check good. I adjusted the bottom cardboard that raddled, . Unit is working as designed at this point."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Cleveland, OH 44109
Gabriel P
Job Details: 04/07/2022
Dispenser Shaft of motor broken ordering whats listed parts is out of stock contact customer wants part found ; ordrng 1 W11310391 (Motor dispenser) and 1 WP63052 (Fork)
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near North Olmsted, OH 44070
Gabriel P
Job Details: 04/07/2022
Found shifter not engaging and continuesly clicking ordering slider and shifter also found error F6E3 lost communication from ui to acu ordering both control and fasia but all parts are out of stock contact customer wants parts are found for scheduling ; ordrng 1 W11478526 (Ui) and 1 W11419171 (Control) and 1 W10754448 (Clutch) and 1 W10734521 (Slider)
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Euclid, OH 44132
Corina B
Job Details: 04/07/2022
CC that there are flashing lights. Confirmed. Found the drain pump wires broken. Repaired the wires. Ran a calibration. Started a quick cycle. Opt test ok
We serviced a
KENMORE DRYER
Model 110.7083299
Near Lakewood, OH 44107
Marie V
Job Details: 04/07/2022
"Cc that the unit takes too long to dry the clothes . Confirmed verify temperature pass, verify air flow pass. Let unit run found out coils failed. Replaced coils, tested unit. Op test ok; used 1 279834 (COIL) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Westlake, OH 44145
Gabriel P
Job Details: 04/07/2022
Working as design
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM03
Near Euclid, OH 44132
Corina B
Job Details: 04/07/2022
CC that the ice maker is kit working. Confirmed. Found there ice cubes stuck in the ice maker. Removed the ice cubes. Cycled ice maker. Opt test ok
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS
Near Cleveland, OH 44113
Angel
Job Details: 04/07/2022
Cc that unit was turning off after 3 minutes. Verified tried starting unit and noticed it just started washing had water in unit already. Canceled the cycle and noticed it was not draining verified and found that the garbage disposal was new and had the plug on still. Removed plug from disposal tested unit and started draining and washing as should. Opt test ok.
We serviced a
N/A N/A
Model n/a
Near Aurora, OH 44202
Brian M
Job Details: 04/07/2022
Cc unit not draining Found disposal cap not knocked out plate OP Test Ok
We serviced a
KITCHENAID REFRIGERATOR
Model KSC24C8EYB02
Near Beachwood, OH 44122
Jason N
Job Details: 04/07/2022
"Cc unit still not coolingHookup gauges to low and got side of system. Low side at 0psi, high side reading 270 psi, 3way valve set to freezer. Unit has restriction in system. Let system equalize and then ran diagnostics test 4. Pressure reading 0-2 psi on low side and 280 psi on high side for both steps 4 and 5. Ordering 3way switching valve. Parts covered under KA 10yr. warranty. ; ordrng 1 WPW10364560 (Solenoid valve) and 2 WPW10143759 (Filter drier)s"
We serviced a
WHIRLPOOL WASHER
Model WTW7300DW0
Near Cleveland, OH 44102
Angel
Job Details: 04/07/2022
Cc that unit is not draining. When i arrived unit was out of place because rent a center let them borrow one in the mean while water was removed by customer i removed drain pump and hose on bottom of unit and found that drain pump was clogged up and had a hair pin blocking impellers as well. Replaced drain pump removed other washer to install the original unit to test it. Unit started filling and draining as should. Opt test ok.
We serviced a
GE DRYER
Model GTDP490ED2WS
Near Solon, OH 44139
Brian M
Job Details: 04/07/2022
"Installed be,t and slides OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Warrensville Heights, OH 44128
David R
Job Details: 04/07/2022
"Replaced gearcase, belt and pulley. Ran diagnostics test and calibration. Good. No noise. Op Test Ok"
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Beachwood, OH 44122
David R
Job Details: 04/07/2022
"Cc unit not working correctly, brand new, delivers did not test out. Unit is only dispensing a little amount of water and humming. Water from house is good. Ordering valve housing. ; ordrng 1 W11396714 (Valve housing)"
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH31017HZ08
Near Strongsville, OH 44136
David R
Job Details: 04/07/2022
"Tested, heating correctly, all functions, fan, motor, light, all good. All display options are good. Unit working as designed. Op Test Ok"
We serviced a
KITCHENAID WALL OVEN
Model KOCE500ESS11
Near Rocky River, OH 44116
Marie V
Job Details: 04/07/2022
Cc that when you try to use microwave you have to push the door in order for it to work. Confirmed. Adjusted screws on the sides of the door that are connected to hinges. Tested unit multiple times with cust. Op test ok
We serviced a
MAYTAG WASHER
Model Mvwb765fw3
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 04/07/2022
Found error code f6e2 lost communication also f5e1 lid fault customer want it estimate on latch only but they will not fix ; used 1 W10810403 (Latch) from stock
We serviced a
MAYTAG DRYER
Model MGDP575GW0
Near Strongsville, OH 44136
David R
Job Details: 04/07/2022
"Wrong parts sent out, need door switch, cannot find on t/s. Ordering door switch ; ordrng 2 WPW10569603 (Door switch)s"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF540PADB3
Near Novelty, OH 44072
Brian M
Job Details: 04/07/2022
Installed sump assembly OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Chagrin Falls, OH 44022
Brian M
Job Details: 04/07/2022
Cc unit is fluctuating again Followed tech sheet again points to acu ; ordrng 1 W11455229 (Acu)
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW2
Near Euclid, OH 44132
Corina B
Job Details: 04/07/2022
"CC that there is a fault code f7e1. Confirmed. Ran diag f7e1. Cleared codes. Found the capacitor unplugged and laying on the ground. Reattached the capacitor. Ran a calibration. Leveled the washer, moved away from the wall due to a incline. Opt test ok"
We serviced a
WHIRLPOOL RANGE
Model MGR5765QDW
Near Painesville, OH 44077
Corina B
Job Details: 04/07/2022
"CC that the unit is tripping the breaker. Confirmed. Checked outlet hot/neutral reversed. Checked wires, good. Checked the cord, burnt spot on cord. Checked IGNITORs continuity. Unplugged the igniters, tripped the breaker. The back legs are bent. Will need a new control, cord and legs. Will need a electrician. Cord is nla. ; ordrng 1 WP74009217 (Control) and 1 74008876 (Cord) and 2 WP74002557 (Leg)s and 2 74008835 (Clip)s, used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Dorset, OH 44032
Brian M
Job Details: 04/07/2022
Cc unit leaked when doing affresh Customer stated that it was only in this settings and hasnt had it leak after that Advised customer on settings and possibly why it leaked Could not duplicate OP Test Ok
We serviced a
MAYTAG WASHER
Model MVW7232HC0
Near Painesville, OH 44077
Jason N
Job Details: 04/07/2022
"Installed gearcase and rotor. Ran auto test, no abnormal sounds heard. Op test good."
We serviced a
WHIRLPOOL RANGE
Model WFE505W0HW5
Near Rocky River, OH 44116
Angel
Job Details: 04/07/2022
Cc that unit is still not baking as should. Took unit out to check power and unit has 210vac its a older building. Calked BJ and stated it should work as should but unit can take longer to get to temperature because of voltage. So i put unit to preheat to 350* with a metal cookie sheet again waited 15mins after preheat checked temperatures and were at 360* to 362* i called whirlpool techline and spoke with Rich explained issue to him and stated that all the test that i did were good.
We serviced a
WHIRLPOOL DRYER
Model WED8540FW2
Near Painesville, OH 44077
Dan H
Job Details: 04/07/2022
"Installed new steam valve, op test good"
We serviced a
WHIRLPOOL DRYER
Model WED8127LC1
Near Jefferson, OH 44047
Dan H
Job Details: 04/07/2022
"Installed new control, op test no good , unit needs new motor ; ordrng 1 W11549461 (Motor)"
We serviced a
MAYTAG REFRIGERATOR
Model MSD2574VEW10
Near Cleveland, OH 44143
Manny
Job Details: 04/07/2022
"Replaced ice maker, ran harvest test, opt test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS00
Near Gates Mills, OH 44040
Manny
Job Details: 04/07/2022
"Cc unit not working, unit was off, customer had breaker off, unit starts compressor running normal good frost pattern on evap, inverter board has a static noise, voltage from inverter board to control is fluctuating, unit will need inverter board, main board and electronic control,; ordrng 1 W10807590 (cntrl-elec) and 1 WPW10453401 (elect control board) and 1 WPW10154805 (invrtr-box), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DRYER
Model MEDC465HW
Near Conneaut, OH 44030
Dan H
Job Details: 04/07/2022
"Customer complaint that unit is not starting, confirmed, found only 120vac coming into dryer from supply, advised customer that they need an electrician to correct power supply"
We serviced a
ELECTROLUX DISHWASHER
Model EIDW6305GS1
Near Chagrin Falls, OH 44022
Manny
Job Details: 04/07/2022
"Cc error code 05 , verify and unit displaying error 05, per tech sheet control not detected fan speed, control needs replacement, control is discontinued. Cant continue with t the repair since control is discontinued.; ordrng 1 154695801 (Electronic control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model DUL300XTLT0
Near Cleveland, OH 44105
Manny
Job Details: 04/07/2022
"Cc unit not working, unit has 2 lights flashing, turned off power and turned on lights are still flashing, removed console, only getting 0.2v to console, unit will need a console and main control, but parts are showing discontinued.; ordrng 1 8528874 (sub 8564542) and 1 8534836 (Console assy), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Painesville, OH 44077
Jason N
Job Details: 04/07/2022
"Cc unit stopped mid cycle, did not drain out. Ran diagnostics, found code f9e1 for long drain and f8e6 for water hazard. Ran manual drain pump test several times. Drain pump is activating. Ran up auto test, all functions passed. Ran quick wash test w/ max fill enabled. Unit stopped cycling during rinse and spin. Checked power from main control to pump, pump is not receiving 120v. Checked continuity through wire harness, harness reading open. Checked wire harness for breaks, found pushing on upper portion of harness activated drain pump. Harness has a wire break and will need replaced. Customer is calling WP/Maytag to see if they will pick up repair cost. ; ordrng 1 W11568984 (Main harness)"
We serviced a
FRIGIDAIRE RANGE
Model FPGF3077QFC
Near Ashtabula, OH 44004
Dan H
Job Details: 04/07/2022
"Customer complaint that oven is not heating, confirmed, found igniter weak and heat shield warped and touching igniter, unit needs new igniter and heat shield; ordrng 1 316489403 (Igniter) and 1 316602002 (Heat shield), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE WASHER
Model GTWN5450D0WW
Near Geneva, OH 44041
Dan H
Job Details: 04/07/2022
"Customer complaint of error 6 and unit is not agitating, diagnostic led on motor inverter board is out, found part of transmission that links with pulley cracked in 3 pieces, unit needs new mode shifter and motor, customer does not want repair; ordrng 1 WH38X10019 (Mode shifter) and 1 WH20X10094 (Motor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Elyria, OH 44035
Marie V
Job Details: 04/07/2022
Cc that unit is not draining. Confirmed. Found plug at the end of drain hose entering drain under sink. Removed and drained water out. Op test ok
We serviced a
GE RANGE
Model PB950SF2SS
Near Eastlake, OH 44095
Corina B
Job Details: 04/07/2022
Replaced the bake element. Opt test ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
KENMORE REFRIGERATOR
Model 596.76603601
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 04/07/2022
found compressor with 9.88 amp and shutting off need compressor customer will not fix also could not find compressor on look up parts notice alot of other parts discontinued
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Bay Village, OH 44140
Angel
Job Details: 04/07/2022
Cc that unit will not turn on after one of the hoses blew and sprayed water all around the control. Verified and unit will not turn on removed console to verify and checked power to the main control and had 120vac but the led was off. Unit will need main control replaced. Ordering part.; ordrng 1 W11498796 (Control)
We serviced a
MAYTAG WASHER
Model MVWC415EW1
Near Madison, OH 44057
Dan H
Job Details: 04/07/2022
"Cleared water, installed new drain pump, op test good"
We serviced a
AMANA WASHER
Model NTW4516FW1
Near Madison, OH 44057
Jason N
Job Details: 04/06/2022
"Cc unit not filling or starting cycle.Ran diagnostics, found code f5e1, for lid lock failure. Replaced lid lock assembly using truck stock. Ran manual lid lock test. Op test no good. Lid lock still flashing and will not lock. Unit needs main control. ; ordrng 1 W11124710 (Main control)"
We serviced a
MAYTAG DRYER
Model MED9600SQ0
Near Elyria, OH 44035
Angel
Job Details: 04/06/2022
Cc that unit will not start. Tried to start and would not start checked power and was good left unplugged for 30sec to try reset unit and plugged back in and unit started working as should. Let run for a while turned it off and on and was functioning as should. Opt test ok.
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Rock Creek, OH 44084
Brian M
Job Details: 04/06/2022
Cc unit still leaking showed pictures Ran several test could not get unit to leak Bezel broken For return visit customer to have unit loaded and running prior to appointment to see if we can catch it leaking ; ordrng 1 W11550898 (Bezel)
We serviced a
GE WASHER
Model GTW465ASN1WW
Near Orwell, OH 44076
Brian M
Job Details: 04/06/2022
Cc water levels low Found shut off valves not open all the way so water entering at slow rate
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Parma, OH 44130
Gabriel P
Job Details: 04/06/2022
"Icemaker making ice intermittently,ordering icemaker ; ordrng 1 W11546935 (Icemaker)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM00
Near Lorain, OH 44052
Angel
Job Details: 04/06/2022
Cc that unit is leaking from the front. Verified and found big sheet of ice on bottom of freezer. Explained to customer issue is that the drain tube gets clogged up and than when it goes into a defrost the water has nowhere to go and comes forward. Steamed out all ice cleared out drain tube which was full of mold and rust. Put back together. Opt test ok.
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS5. NO
Near Brecksville, OH 44141
David R
Job Details: 04/06/2022
"Cc unit shutting on by itself mid cycle, lights on display will go blank and unit not finish cycle, mentioned small leak on floor. Found leak coming from vent assembly. Ran express wash almost 30 mins, unit staying on not turning off. Advised fixing leak first, could also be letting steam come up through vent gap and cause UI or control malfunctioning. Customer paid SVC only. Do not order parts. ; ordrng 1 WPW10469574 (Vent assembly) and 1 WPW10195032 (Deflector, vent), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Cleveland, OH 44109
Gabriel P
Job Details: 04/06/2022
Bad drain hose installation explain customer what to do operation test ok
We serviced a
MAYTAG DRYER
Model MEDC200XW3
Near Cleveland, OH 44105
Gabriel P
Job Details: 04/06/2022
"Found proper voltage from L2 to N and L1 to N but 000 voltage from l2 to l1 need and electrician,opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC0
Near Lorain, OH 44052
Angel
Job Details: 04/06/2022
Cc that lid doesnt close properly it keeps pushing up once you close it. Verified and unit will need hinges replaced every time you close lid it forces back up leaving a gap between cabinet and lid. Ordering springs.; ordrng 1 W11551376 (Right hinge) and 1 W11551369 (Left hinge)
We serviced a
WHIRLPOOL DRYER
Model WGD5010LW0
Near Independence, OH 44131
David R
Job Details: 04/06/2022
"Replaced coil and sensor. Unit is heating, no air flow. Found clog of lint towards end of vent. Cleared. Tested. Unit heating and cycling. Op Test Ok test ok."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFSS2312TF4
Near Mentor, OH 44060
Dan H
Job Details: 04/06/2022
"Installed new control, console, and air damper, op test good"
We serviced a
FRIGIDAIRE DISHWASHER
Model FGID2474QF3B
Near Euclid, OH 44117
Jason N
Job Details: 04/06/2022
Installed pressure switch. Ran wash test then cancel drain. Unit filled up with water to proper level and unit drained out completely and idled. Op test good.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Highland Heights, OH 44143
Corina B
Job Details: 04/06/2022
Replaced the control. Ran a calibration. Started a rinse and spin. Opt test ok. Brought core back for return.
We serviced a
WHIRLPOOL RANGE
Model WFE550S0HZ1
Near Richmond Heights, OH 44143
Jason N
Job Details: 04/06/2022
"Cc unit LF element not workingCustomer states the LF element stopped working and he says a loose wire burnt off the terminal. Checked LF element, confirmed orange wire melted and burnt off LF element. Unit need LF element. Customer is calling WP back to ensure they cover the entire repair. ; ordrng 1 W10823727 (Element)"
We serviced a
MAYTAG WASHER
Model MVWB765FC3
Near Cleveland, OH 44135
Manny
Job Details: 04/06/2022
"Cc only one cycle works, ran diagnostics found error code F2E1 for stuck key. Ran 3 different cycles and all working. Unit is working as designed. Explain to customer that she needs to wait at least 1 minute for the water to start coming in after she pressed the start button. And that the unit will start sensing basket will spin then stop and spin again then will start filling at the same time that is spinning slowly and sensing. Opt test ok"
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Orwell, OH 44076
Brian M
Job Details: 04/06/2022
Cc of something rattling when hooking up Found 2 screws in bottom pan Customer also complaint of running noise Unit seems to be operating at normal sounds other than a slight vibration but can not determine location Removed all panels and tightened every screw OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS342FIAM02
Near Shaker Heights, OH 44122
Corina B
Job Details: 04/06/2022
CC that the unit is leaking. Confirmed. Found a piece of paper covering the drain hole. Removed the paper and cleared the drain hole. Opt test ok
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Pepper Pike, OH 44124
Corina B
Job Details: 04/06/2022
CC that the spin cycle does not work on rugs or heavy loads. Ran diag no codes. Ran a calibration. Started a rinse cycle with towels. Clothes came out damp. Advised cust 6-8 bath towels equals a full load. Opt test ok
We serviced a
GE OTR MICROWAVE
Model PVM921SSK4SS
Near Chagrin Falls, OH 44023
Brian M
Job Details: 04/06/2022
"Cc unit is loud and not heating Found issue with magnetron and transformer ; ordrng 1 WB27X10910 (trans h.v.) and 1 WB27X11079 (magnetron), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
AMANA DISHWASHER
Model ADB1400AGS3
Near Cleveland, OH 44113
Gabriel P
Job Details: 04/06/2022
Found error code f4e3 motor failure need pump motor ; ordrng 1 W10888591 (Pump)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Independence, OH 44131
David R
Job Details: 04/06/2022
"Customer said they didnt receive part. Replaced drain pump from t/s. Found broken glass, removed all. Ran unit, draining good. Op Test Ok.; used 1 W10876537 (PUMP-DRAIN) from stock"
We serviced a
MAYTAG WASHER
Model MVW6230RHW2
Near Westlake, OH 44145
Manny
Job Details: 04/06/2022
"Replaced suspension, opt test ok."
We serviced a
MAYTAG WASHER
Model MVWB765FC3
Near Cleveland, OH 44111
Marie V
Job Details: 04/06/2022
"Cc that the unit makes a loud noise while spinning. Confirmed. Found oil at the bottom of unit. Ran diag found error code F9E2 Water Ring Detected, Pump Drive System Problem F2e1 ui stuck button. Ordering pump too. Also office will contact once they have eta on the part; ordrng 1 W11393685 (Gearcase) and 1 W10734521 (Slider) and 1 W11550891 (Agitator) and 1 W10876600 (Drain pump)"
We serviced a
WHIRLPOOL RANGE
Model WFC310S0AW0
Near Lakewood, OH 44107
Marie V
Job Details: 04/06/2022
"Cc that he wants to know why another tech from somewhere else told him that is a fire hazard. Verify unit, unit is on a garage, do not have a outlet to turn unit on. Removed back Basel and inspected wires, found some wires that splice , from burner to switch. Called BJ. Sent pic, they are good. The only thing I was able to find was a burner that is open. Is shorted. Left estimate for cust.; ordrng 1 WPW10259865 (Burner), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Chagrin Falls, OH 44022
Corina B
Job Details: 04/06/2022
"Cust showed pop, sent pic. CC that the u it will blink and not start. Ran diag 8-4 float switch, 10-2 vent wax motor. Did find water in the overfill. Cleared water. Checked the valve and connections, good. Cascade detergent is being used. Opt test ok."
We serviced a
WHIRLPOOL DRYER
Model VED6505GW0
Near Cleveland, OH 44108
Manny
Job Details: 04/06/2022
"Cc unit not heating, checked for incoming power and good voltage at terminal block, ran cycle unit is not heating , removed back cover and found wires disconnected from thermal cutoff, reconnected wires and ran cycle good heat, opt test ok"
We serviced a
KENMORE DRYER
Model 110.87872603
Near Mentor, OH 44060
Dan H
Job Details: 04/06/2022
"Customer complaint that unit is not starting, confirmed found thermal fuse open, customer did install new rigid metal vent, vent is clear, unit needs new operating thermostat and thermal fuse ; ordrng 1 280148 (Tstat) and 1 WP3392519 (Thermal fuse), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB8959SBS3
Near Rocky River, OH 44116
Marie V
Job Details: 04/06/2022
"Cc that the unit does not works, that it shows control lock but nothing happens.confirmed tried to unlock UI. Not good. Removed panel and found harness darkened. Unit will need new Ui.; ordrng 1 WPW10475780 (Ui)"
We serviced a
AMANA RANGE
Model AGR5330BAS3
Near Euclid, OH 44119
Jason N
Job Details: 04/06/2022
"Cc unit oven not heating properly and cooktop burners dont light correctlyCustomer stated when using the oven to bake, baking took all day and nothing cooked right. She was states the burners dont light correctly and she had to use a lighter to light them. Customer was using the LR burner she was using one day and the hamburgers she was cooking exploded from the pot. Found customer has foil surrounding all burners, burner caps not sitting correctly on burner heads, and grease buildup on burner head/cap surfaces. Removed foil, cleaned up caps and burner heads and reseated caps. Tested all burners, all sparking and igniting properly at this time. Ran bake test to 350 degrees, good ignitor glow and flame. Let cycle 4 times, good ignition and flame each time. Called wp techline, Rich, documented for use and care issue at this point. No issues found with unit."
We serviced a
GE REFRIGERATOR
Model PFSF6PKXABB
Near Painesville, OH 44077
Dan H
Job Details: 04/06/2022
"Customer complaint that unit is making a buzzing noise, evaporator fan is running, compressor and condenser fan are running, fresh food section temperature at 40 degrees, freezer section temperature at 0 degrees, no unusual noises heard, unable to duplicate the problem, unit is operating as designed"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Painesville, OH 44077
Dan H
Job Details: 04/06/2022
"Customer complaint that unit is not filling with water, ran diagnostics no error codes found, started normal wash cycle, washer did not fill, wash plate barely moved then unit went to wash cycle complete, found slider broken, unit needs new slider, installed new slider, op test good ; used 1 W10734521 (SLIDER) from stock"
We serviced a
FRIGIDAIRE DISHWASHER
Model FDSH450LAF3A
Near Euclid, OH 44123
Jason N
Job Details: 04/06/2022
"Cc unit not powering on.Checked power at j-box connectors. Found Neutral wire and wire nut melted and burnt due to loose connection. Removed power from unit. Repaired wire and installed new wire nut. Checked Hot connection for proper terminal tension. Turned power back on to unit, unit powered up properly. Op test good."
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near North Olmsted, OH 44070
Angel
Job Details: 04/06/2022
Cc that unit is leaving her clothes wet. I asked customer if clothes were dripping and said no but they feel wet explained to her that they will feel wet depending on what spin option she has it on. Ran diagnostics and no error codes did a manual spin and was good. Asked customer for some clothes to do a rinse/spin and see if i can duplicate issue went through cycle and unit is spinning out the clothes as should i had customer remove clothes so she can feel for herself and it was spun out perfectly. So i asked her what cycle does she choose to wash her clothes and said regular and i checked the spin option and had it at slow explained to her how to select the spin option so she can check the spin before starting unit so she can have her clothes properly spun out. Can not find issue with unit. Opt test ok.
We serviced a
WHIRLPOOL WASHER
Model WTW4950HW1
Near Solon, OH 44139
Corina B
Job Details: 04/06/2022
"CC that the unit is dead. Confirmed. Checked the outlet, good. Checked the power at the control 120 volts, led light not flashing. Unplugged the shifter light turned on. Will need a new shifter. Ran a calibration. Started a cycle. Opt test ok ; used 1 WPW10006355 (ACTUATOR) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Lakewood, OH 44107
Gabriel P
Job Details: 04/06/2022
Found error code f4e3 motor failure also took pictures of pop it looks like is under one year ordering pump ; ordrng 1 W11025157 (Pump)
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Cleveland, OH 44103
Manny
Job Details: 04/06/2022
"Cc unit gets water but it doesnt advance in cycle stated that the unit is rocking too. Ran diagnostics and found error code F8E1 for long fill no fill, cleared code and ran test cycle, noticed water coming from underneath, tilted unit back and water is coming from the back, noticed drain hose disconnected from the unit, reconnected hose and ran test cycle and unit is filling and washing properly, leveled unit opt test ok"
We serviced a
MAYTAG DRYER
Model MEDB765FW0
Near Euclid, OH 44123
Jason N
Job Details: 04/06/2022
"Cc unit not drying properly, stops too soonRan diagnostics, all functions passed, good heat. Checked airflow through venting outlet. Airflow is ok. Checked thermistor resistance, good at 10.7k ohms. Moisture test good. Set dryness level to 30% more - level 4. Advised customer to ensure loads are large enough to contact moisture sensor, or alternately use timed dry for smaller loads. Also advised customer to replace portion of foil style venting as this can be considered a fire hazard."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW02
Near Cleveland, OH 44119
Jason N
Job Details: 04/06/2022
"Cc unit freezing product in ff sectionFound ff temperature in upper 20s, freezer temperature reading 12-15 degrees. Pulled evaporator cover, found ice ball on capillary tube, no frost on coils. Unit has refrigerant leak, will need sealed system repair. Ordering evaporator and compressor.; ordrng 1 W10836706 (Evaporator) and 1 W11092625 (Compressor) and 1 WPW10143759 (Filter drier)"
We serviced a
MAYTAG DRYER
Model MED7230HW2
Near Mogadore, OH 44260
Brian M
Job Details: 04/06/2022
Cc unit not powering onVerified power to unit and at Control ui not responding Unplugged power for 30 sec and plugged back in Ui is now functioning Advised to watch
We serviced a
MAYTAG DRYER
Model MED7230HW2
Near Independence, OH 44131
David R
Job Details: 04/06/2022
"Replaced lint grill, sensors and housing assembly. Tested. Good. Op Test Ok"
We serviced a
FRIGIDAIRE DRYER
Model FAQE7001LW0
Near North Olmsted, OH 44070
Angel
Job Details: 04/06/2022
"Cc that unit was not heating and just starts when you close the door. Verified and unit is heating its just that unit automatically starts once you close the door. Called BJ to see what he thought about issue i got unit into diagnostics and found E11 lost communication looks like the relay on board is stuck closed. Unit will need control board replaced. Checked part and its on back order. Gave estimate to customer and they stated they will be looking for a new unit. Charged service call.; ordrng 1 137070890NH (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
AMANA REFRIGERATOR
Model ABB1924BRB00
Near Painesville, OH 44077
Dan H
Job Details: 04/06/2022
"Customer complaint that unit is tripping breaker, unit is currently running, fresh food section temperature at 40 degrees, freezer section temperature at 2 degrees, compressor and condenser fan are running, evaporator fan is running, turned defrost heater on, air damper is working, breaker did not trip, unable to duplicate the problem, unit is operating as designed"
We serviced a
WHIRLPOOL OTR MICROWAVE
Model UMV1160CS9
Near Rocky River, OH 44116
Marie V
Job Details: 04/06/2022
"Cc that the unit does not powers on. Plugged in unit. Lights comes on. Notice unit looks Like it was dropped. Cabinet inside, door, all dented. Took pics. Called tech line spoke with drew. Dropped appliance are not covered by manufacture warranty. File number.; ordrng 1 W11256458 (Case) and 1 W11302942 (Control panel) and 1 W11282731 (Door) and 1 W11249315 (Vent)"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Cleveland, OH 44110
Manny
Job Details: 04/06/2022
"Cc oven not lighting, stated that they just got the unit, I asked for pop before touching the unit just in case and ran entitlements and unit is out of warranty already. Customer call wpl while I was there and wpl rep said unit is just out of warranty but they gave concession W12bqn1apl1, replaced igniter, opt test ok used T/S 12400035; used 1 12400035 (IGNITER) from stock"
We serviced a
ROPER REFRIGERATOR
Model RT18AKXKQ08
Near Ashtabula, OH 44004
Dan H
Job Details: 04/06/2022
"Customer complaint that unit is not cooling, found evaporator frozen solid, defrost timer motor is not running, timer motor is connected to terminal 3(white wire), defrost heater is working, unit needs new defrost timer; ordrng 1 W10822278 (Def tim)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ02
Near Fairview Park, OH 44126
Marie V
Job Details: 04/06/2022
"Took POP. Cc that the door is not closing properly and it starts to get ice (frost) inside freezer. Confirmed found that rails had too much grease and it freezes not allowing door to close properly. Also explain cust to open the door and grab the middle of the handle, the rails can jump a teeth on one side making the door crooked and not close properly, also showed cust how to reset them. Door is closing good now. Op test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near North Royalton, OH 44133
Marie V
Job Details: 04/06/2022
"Cc that the unit stopped cooling. Confirmed. Took temps fresh food 37* and freezer 30*. Took evaporator cover off , no leaks at the evaporator. Verify the back, compressor hot to the touch. Put gages in and found pressure of 0 on low side and 150 on high side. Added nitrogen 145psi, it took about 5 min before I could find the leak and it steamed leaking at the cap tube going to freezer evaporator inside cabinet, you can see the die coming out.. Called whirlpool tech line spoke with Steve file number. Unit cant be repair."
We serviced a
KENMORE RANGE
Model 790.75993101
Near Cleveland, OH 44119
Jason N
Job Details: 04/06/2022
"Cc unit oven not heating upRan bake test, ignitor is not glowing, good power in. Ignitor is burnt out, will need replaced. Tried contacting landlord twice with estimate for repair, went to vm. Office to contact landlord with repair estimate and reschedule date if approved. ; used 1 12400035 (IGNITER) from stock"
We serviced a
GE DRYER
Model DBSR453EB0WW
Near Streetsboro, OH 44241
Brian M
Job Details: 04/06/2022
"Cc of noise Found front bearing to be damaged needs bearing kit ; ordrng 1 WE49X20697 (dryer bearing repair), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Streetsboro, OH 44241
Brian M
Job Details: 04/06/2022
Cc unit not spinning Suspect tub hub but cant get washplate off ; ordrng 1 W10902814 (washplate) and 1 W10528947 (drive hub kit)
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near Lakewood, OH 44107
Gabriel P
Job Details: 04/06/2022
Confirm cold water was going in after diagnosing issue with senior tech bj we found wrong connector plug in correct issue opt test test ok
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Valley View, OH 44125
David R
Job Details: 04/06/2022
"Replaced latch. Ran test 51/52. Good. Ram rapid wash, good. Unit locking correctly. Op Test Ok"
We serviced a
MAYTAG DRYER
Model MEDX655DW0
Near Westlake, OH 44145
Angel
Job Details: 04/06/2022
"Cc that unit will start and work fine and mid cycle it will stop. Than she would have to wait and restart it to work. I tested the unit and it starts up perfectly and heats. Took apart unit to make sure harness on motor was connected properly and it was. Checked vent and unit has a 4 on back of unit but reduced to 3 vent towards the outside of home explained to customer the issue with that and that they will have to fix that vent for proper venting. Unit will need drive motor replaced which its covered under the 10 year limited warranty. Gave customer estimate and stated she will try to find a new unit. Charged service call.; ordrng 1 WP694089 (Blower wheel) and 1 279827 (Motor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Ashtabula, OH 44004
Dan H
Job Details: 04/06/2022
"Customer complaint that agitation cycle is not working, ran diagnostics found f5e1(lid switch fault), f0e5(off balance), and f7e7(motor unable to reach target rpm) error codes, ran manual test cycle, lid locks and unlocks, unit shifts from agitate to spin and back, found agitator stripped, unit needs new agitator ; ordrng 1 W10752283 (Agitator), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
AMANA REFRIGERATOR
Model AFD2535DEW
Near Mayfield Heights, OH 44124
Corina B
Job Details: 04/06/2022
CC that there is water leaking. Confirmed. Found the solenoid leaking. Replaced the valve from surplus t/s. Opt test ok ; used 1 WP67005154 (Valve) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW2
Near Lakewood, OH 44107
Gabriel P
Job Details: 04/06/2022
"Found unit in flood mode pump staying on hold cancel and still comes on waited 7 minutes still on unplugged couple times stills stay on also blow threw the pressure hose is clear check drain hose install is good will need control ; ordrng 1 W11116590 (Control), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED49STBW1
Near Aurora, OH 44202
Brian M
Job Details: 04/06/2022
Upon inspection I found that the power cord and terminal block are damaged Unit symptoms are properly caused by l1 and neutral touching Unit is unplugged and is not safe to use until repair is done ; ordrng 1 279318 (terminal) and 1 279320 (terminal block) and 1 PT600L (cord-power)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Parma Heights, OH 44130
David R
Job Details: 04/06/2022
"Cc unit is doing the same thing as previous, not cooling in FF properly, found ice building back up on FF evap. Found service pointer. Service pointer says replace service kit and with new fan and thermistor. Fan replaced last November, 1 year warranty still. Ordering service kit and evap fan.; ordrng 1 W11457241 (Service kit) and 1 W11087438 (Evap fan with harness), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL RANGE
Model WEE745H0FS2
Near Parma, OH 44134
David R
Job Details: 04/06/2022
"Replaced power cord and harness, good. Tested bake, preheat good. Op Test Ok."