Service History 1253 | Freds Appliance

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRS26H5ASB3

Near Rootstown, OH 44272

Robert A.

Job Details: 07/11/2018

Found i/m not getting water, coating pealing off i/; ordrng 1 242252702 (VALVE6955) and 1 5303918277 (ICE MAKER14099), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, schdld next appmnt for 7/18 WED 9-12 [**],

We serviced a

HTDX100EM7WW HotPoint

Model Dryer

Near Cleveland, OH 44108

Dan

Job Details: 07/11/2018

Customer complaint that unit is not starting, found timer knob broken and timer seized, unit needs new knob and timer; ordrng 1 WE1M652 (timer knob) and 1 WE4M532 (timer)

We serviced a

GTDP180ED2WW GE

Model Dryer

Near Willowick, OH 44095

Brian M

Job Details: 07/11/2018

Cc that unit will run if button is held Found belt switch open Needs belt switch replaced ; ordrng 1 WD21X10261 (switch interlock 1906)

We serviced a

WRF540CWHZ00 Whirlpool

Model Refrigerator

Near Westlake, OH 44145

Corey L.

Job Details: 07/11/2018

Customer complaint of condensation in the freezer and the ff section light is out, customer just had unit installed a week ago almost and then went shopping, explained the unit was getting to temp, seals are good, found light laying in shroud that had not been installed on delivery

We serviced a

WFG231LVS0 Whirlpool

Model Range

Near Cleveland, OH 44128

Corina H

Job Details: 07/11/2018

CC that the front burner does not work, the handle to the bottom drawer broke off, the oven does not heat. Checked the griddle found the spark but will not light. Will need a new cap. Found the burner valve is seized. . No amp on the igniter. Ran diag f2 Shorted key. Cleared code started a bake, f2 came back. Will need a new control. ; ordrng 1 98017539 (burnr-top) and 1 WP98017464 (cap-burner) and 1 WPW10141709 (valve-brnr) and 1 WPW10312660 (cntrl-elec)

We serviced a

110.27086603 Kenmore

Model Washer

Near Cleveland Heights, OH 44118

Dan

Job Details: 07/11/2018

Customer complaint of overloaded error, ran diagnostics no error codes found, found suspension rods worn out, installed new suspension rods from truck stock surplus, op test good ; used 1 W10820048 (SUSPENSION RODS 72.33)

We serviced a

MFT2976AEM00 Maytag

Model Refrigerator

Near Sheffield, OH 44054

Mac

Job Details: 07/11/2018

Found refrigerant leak at FF evaporator. Office to order compressor and evaporator.; ordrng 1 W10276644 (compressor) and 1 WPW10608485 (evaporator)

We serviced a

WTW4950XW2 Whirlpool

Model Washer

Near Painesville, OH 44077

Brian M

Job Details: 07/11/2018

Cc that unit does not spin clothes all the time Ran diagnostics found error for shifter fault Followed instructions in test 3a from tech sheet Shifter and motor are working Needs control board replaced Customer does not want to repair

We serviced a

MVWB765FW1 Maytag

Model Washer

Near Westlake, OH 44145

Corey L.

Job Details: 07/11/2018

Customer complaint washer sounds like it has loose gears or something in the second part of the cycle but washes fine, ran diagnostics no codes found, started service test mode, lid locked, ran gentle and heavy agitation, and low, med and high speed spins, unit is operating as designed ; Job Cmpltd

We serviced a

GX5FHDXVY04 Whirlpool

Model Refrigerator

Near Cleveland, OH 44118

Corey L.

Job Details: 07/11/2018

We serviced a

AFI2538AES Whirlpool

Model Refrigerator

Near Shaker Heights, OH 44122

Corina H

Job Details: 07/11/2018

CC that the im is not making ice. Cycled im cycled and filled. Checked the door switches, good. Working as designed

We serviced a

RBD245PDB12 Whirlpool

Model Wall Oven

Near WARRENSVL HTS, OH 44122

Corina H

Job Details: 07/11/2018

Replaced the control panel. Optest ng. UI is blank, keys work but will not start heating. Will need a microcomputer, no longer available.

We serviced a

MAYTAG REFRIGERATOR

Model MFI2269FRB00

Near Painesville Township, OH 44077

Arthur V

Job Details: 07/11/2018

Near South Euclid, OH 44121

Corina H

Job Details: 07/11/2018

Kitchenaid Range Checked the upper oven 2.79 amps will need an ignitor. The bottom oven 3.50amps. Heated bottom to 350*. Will need a ignitor.

We serviced a

MAYTAG WASHER

Model MHW3505FW1

Near Geneva Township, OH 44041

Arthur V

Job Details: 07/11/2018

Found drain pump just humming. Needs pump ; ordrng 1 WPW10605427 (pump-water), schdld next appmnt for 7/17 TUE !,

We serviced a

MHW5100DW0 Maytag

Model Washer

Near WARRENSVL HTS, OH 44122

Dan

Job Details: 07/11/2018

Customer complaint that unit is leaking, found boot torn, installed new boot, op test good, no mat left due to unit is in a basement and unit already leaked all over carpet on floor(see pic); used 1 WPW10340443 (BELLOW 156.37)

We serviced a

WDT720PADB1 Whirlpool

Model Dishwasher

Near Avon, OH 44011

Mac

Job Details: 07/11/2018

Tested dishwasher, sump motor not cycling properly. Office to order sump assembly.; ordrng 1 WPW10671941 (pump&motor)

We serviced a

WOS92EC0AS03 Whirlpool

Model Range

Near Berea, OH 44017

Mac

Job Details: 07/11/2018

Replaced control in oven. Tested temperatures,good temperature glide. Oven is working properly.; Job Cmpltd,

We serviced a

WRF736SDAM Whirlpool

Model Refrigerator

Near Strongsville, OH 44136

Chad P.

Job Details: 07/11/2018

ound filter jammed. Braced housing and forced filter out. Housing checks good. Installed new filter and purged. Op test ok.

We serviced a

JES9860CAB01 Jenn Air

Model Range

Near North Royalton, OH 44133

Chad P.

Job Details: 07/11/2018

Found switch not sending power out to element. Needs switch replaced. ; ordrng 1 WP74011489 (SWITCH

We serviced a

KFIS29PBMS00 Kitchenaid

Model Refrigerator

Near Fairview Park, OH 44126

Chad P.

Job Details: 07/11/2018

We serviced a

MTW5620TQ1 Maytag

Model Washer

Near Euclid, OH 44117

Corey L.

Job Details: 07/11/2018

Replaced drain hose, op test good

We serviced a

WRX735SDBM02 Whirlpool

Model Refrigerator

Near Cleveland Heights, OH 44112

Corey L.

Job Details: 07/11/2018

Installed new water valve, ice maker did not cycle when jumped, ice maker is getting power, needs ice maker WPW10300024,

We serviced a

MHW5100DW0 Maytag

Model Washer

Near Huntsburg, OH 44046

Corina H

Job Details: 07/11/2018

CC that the control does not turn on. Ran diag F8e1 NO WATER DETECTED ENTERING WASHER OR WATER LEVEL SENSOR TRIP NOT DETECTED, F3e1 WATER LEVEL SYSTEM ERROR. F5e4 DOOR NOT OPENED BETWEEN CYCLES. Checked the pressure sensor, good. Checked the hot and cold water, good. Ran a co test. Started a normal load and a drain and spin. Advised cust to open a door if washing the same load more then once. Optest ok

We serviced a

MER6600FZ1 Maytag

Model Range

Near Chester Township, OH 44026

Corina H

Job Details: 07/11/2018

CC that the unit smells like an electrical fire. The wires are good. Found the bake element is missing.bake element is a hidden element, verify. Optest ok

We serviced a

WRF555SDFZ05 Whirlpool

Model Refrigerator

Near North Ridgeville, OH 44039

Mac

Job Details: 07/11/2018

Found door switch in freezer was frozen shut. Thawed switch. All tested ok.

We serviced a

KDTM354DSS4 Kitchenaid

Model Dishwasher

Near Elyria, OH 44035

Mac

Job Details: 07/11/2018

Installed left and right racks in dishwasher. Dishwasher operating properly now.;

We serviced a

WHIRLPOOL RANGE

Model RS696PXGB7

Near Newbury Township, OH 44065

Robert A.

Job Details: 07/11/2018

F3e2, oven temp too high, checked temp sensor, 1073 ohms, good, cust states that unit would not turn off, had to turn off breaker, per tech sheet, needs control; ordrng 1 8186024 (CONTROL23825), used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock, schdld next appmnt for 7/17 TUE ! [**],

We serviced a

WDF520PADB7 Whirlpool

Model Dishwasher

Near Mentor, OH 44060

Brian M

Job Details: 07/10/2018

Cc that unit does not drain Ran drain cycle found unit running and water slowly draining Found black line connected to drain hose with couplers going to garbage disposal Tried to vac out , got most of the water to come out but there is a blockage somewhere in line Advised customer to replace hose and if issue still remains to give us a call

We serviced a

WTW4800XQ2 Whirlpool

Model Washer

Near Mentor, OH 44060

Brian M

Job Details: 07/10/2018

Cc that unit will not spin at end of cycle Ran auto test and manual test everything is operating ok Followed service pointer W10606242After following issue points to main control Needs control board ; ordrng 1 W10480177 (cntrl-elec12867)

We serviced a

NED4655EW1 Amana

Model Dryer

Near Cleveland Heights, OH 44106

Corey L.

Job Details: 07/10/2018

Installed thermostat, replaced foil vent with rigid metal that customer purchased, op test good

We serviced a

KFXS25RYMS2 Kitchenaid

Model Refrigerator

Near Beachwood, OH 44122

Corina H

Job Details: 07/10/2018

CC that the fz is leaking water. Service pointer W10632338 C Special Project S38253 will cover part. Replaced the drain tube from t/s. Advised cust to replace the plastic waterline with a copper or braided flex lines. Optest ok. ; used 1 W10619951 (TUBE-DRAIN)

We serviced a

PFSS6PKXASS GE

Model Refrigerator

Near Cleveland, OH 44110

Dan

Job Details: 07/10/2018

Customer complaint that unit is not cooling, fresh food section temperature at 73 degrees, freezer section temperature at 73 degrees, evaporator fan is running, no frost pattern on evaporator, compressor and condenser fan are running, tapped system, found in a 20” vacuum, added half charge, frost pattern improved, unit needs new compressor and evaporator, ; ordrng 1 WR85X10096 (evap fz 154.47) and 1 WR87X10170 (compressor 398.62),

We serviced a

WRF993FIFM00 Whirlpool

Model Refrigerator

Near Lorain, OH 44053

Mac

Job Details: 07/10/2018

Fresh food evaporator is frozen over, causing fan not to run. evaporator cover, icemaker, valve, Orion board, and filter housing. Put mitigation mat under refrigerator.; ordrng 1 W10687090 (cntrl-elec) and 1 W10875099 (cover-evap) and 1 W10888881 (icemaker) and 1 W10908836 (VALVE) and 1 W10918845 (ORION BOARD) and 1 W11165806 (FILTER PROCESS )

We serviced a

WRS325FDAM02 Whirlpool

Model Refrigerator

Near Cleveland, OH 44102

Corey L.

Job Details: 07/10/2018

Customer complaint lights take a while to turn on sometimes when opening the door, temps were 37 ff and 6 in frz, found ice built up in ice maker chute, found debris on chute flap seal preventing full seal, customer said could not close frz door all the way sometimes because of the frost, possible frost had built up in the frz door switch and slowly opening at times, advised customer to clean ice chute door flap periodically

We serviced a

WRB322DMBB00 Whirlpool

Model Refrigerator

Near Lyndhurst, OH 44124

Dan

Job Details: 07/10/2018

Customer complaint that unit will not stop making ice, found bail arm had fallen out of ice maker, reinstalled, op test good

We serviced a

WTW5000DW1 Whirlpool

Model Washer

Near Lorain, OH 44053

Mac

Job Details: 07/10/2018

Found error for speed sensor fault. Replaced from truck stock. Ran calibration cycle. All tested ok.; used 1 W10913953 (ACTUATOR)

We serviced a

WRS325SDHZ00 Whirlpool

Model Refrigerator

Near Walton Hills, OH 44146

Corina H

Job Details: 07/10/2018

Replaced the parts listed. Plugged unit in, compressor, fans started. Optest ok; Job Cmpltd

We serviced a

KRFF507ESS01 Kitchenaid

Model Refrigerator

Near Beachwood, OH 44122

Dan

Job Details: 07/10/2018

Customer complaint of loud noise in freezer section, confirmed, found small amount of frost build up hitting evaporator fan, cleared frost, no unusual noise now, no air leaks in seals, op test good

We serviced a

NTW4516FW2 Amana

Model Washer

Near South Euclid, OH 44121

Brian M

Job Details: 07/10/2018

c of unit leaking found water stains up by fill valveRemoved control board cover and found a small pool of water under hot side of fill valve Needs new fill valve ; ordrng 1 W11210463 (WATER VALVE ),

We serviced a

MFI2569VEM Maytag

Model Refrigerator

Near Avon, OH 44011

Corey L.

Job Details: 07/10/2018

confirmed display is flashing temp, and ice chute door is on none stop opening and closing, all the lights on display light up when any button is selected, compressor nor fans where running, unit needs main board replaced ; ordrng 1 WP67006390 (box- hv co 74.92),

We serviced a

FGF348KMB Frigidaire

Model Range

Near Maple Heights, OH 44137

Corina H

Job Details: 07/10/2018

Replaced the parts listed. Optest ng. The igniter is at 2.79 amps. Will need a new igniter. Used t/s yesterday the front LF burner will spark but will not light the RT front burner does not spark but will spark with others light. The middle burner does not spark. Will need a igniter, burners. Called SM to order parts. ; ordrng 4 316220009 (knob)s and 1 316489402 (ignitor,oven kit) and 1 316536602 (ignitor assy lf) and 1 316536614 (ignitor,orifice assy) and 1 316536623 (ignitor,orifice tb) and 2 316558300 (burner,9.5k)s and 1 5304508269 (spark module kit),

We serviced a

WOD51EC0AS05 Whirlpool

Model Range

Near Shaker Heights, OH 44122

Brian M

Job Details: 07/10/2018

Cc that lower oven not heating Ran diagnostics found error for thermostat Needs lower thermostat replaced ; ordrng 1 WP4449751 (thrmst-fix)

We serviced a

CRE9600CCM Maytag

Model Range

Near Bedford Heights, OH 44146

Corina H

Job Details: 07/10/2018

Replaced the element. Optest ok. ; Job Cmpltd

We serviced a

ACS4250AW Whirlpool

Model Range

Near Cleveland, OH 44108

Brian M

Job Details: 07/10/2018

We serviced a

KMHS120ESS5 Ktichenaid

Model Microwave

Near Cleveland, OH 44118

Dan

Job Details: 07/10/2018

Customer complaint that unit is not heating, confirmed, found capacitor and diode shorted, ordering capacitor, diode, and magnetron ; ordrng 1 W10818686 (magnetron) and 1 W10850446 (capactr-mg) and 1 WPW10575765 (diode)

Near Shaker Heights, OH 44122

Dan

Job Details: 07/10/2018

Jenn Air Refrigerator Customer complaint that unit is not making ice, Cycled ice maker, ice maker cycled but never filled, water valve is working, installed new ice maker , op test good ; used 1 W10884390 (ICE MAKER ASSY)

We serviced a

KSCS25FVSS03 Whirlpool

Model Refrigerator

Near Oberlin, OH 44074

Mac

Job Details: 07/10/2018

Attempted to install auger motor. Shaft is seized in motor. Not able to remove shaft

We serviced a

GB2FHDXWQ02 Whirlpool

Model Refrigerator

Near Cleveland, OH 44110

Brian M

Job Details: 07/10/2018

Installed control, thermostat and fan Steamed out the rest of the ice Advised to give is at least 24-48 to regulate temps

We serviced a

WMH32519FS-0 Microwave

Model Whirlpool

Near Cleveland, OH 44110

Holly Butcher

Job Details: 07/10/2018

Removed parts listed from the unit, older humidity sensor read 8.6k ohms and new one read 7.2 ohms at 76 degrees, old harness ohmed out, new harness ohmed out, installed new parts, when the unit powered on f4e4 displayed, unable to detect humidity sensor, unplugged and replugged in wire harness, still not detecting humidity sensor, techsheet says to replace sensor, ordering sensor and scheduled, will call whirlpool techline and report; ordrng 1 W10833858 (sensor)

We serviced a

FFHT2131QE0 Frigidaire

Model Refrigerator

Near Cleveland, OH 44104

Dan

Job Details: 07/10/2018

Customer complaint that unit is not cooling, fresh food section temperature at 74 degrees, freezer section temperature at 33 degrees, condenser fan and compressor are running, evaporator fan is not running, evaporator fan motor is recieving 120vac, good frost pattern on evaporator, unit needs new evaporator fan motor; ordrng 1 242077702 (motor 62.87)

We serviced a

ED5VHEXVQ003 Whirlpool

Model Refrigerator

Near Elyria, OH 44035

Mac

Job Details: 07/10/2018

Thermostat is shorting out, causing refrigerator to not run when it needs too. Office to order thermostat.; ordrng 1 WP2198202 (thermostat),

We serviced a

GMC305PDB2 Whirlpool

Model Range

Near Brecksville, OH 44141

Chad P.

Job Details: 07/10/2018

Installed element and control. Op test ok

We serviced a

WRX735SDHZ00 Whirlpool

Model Refrigerator

Near Broadview Heights, OH 44147

Chad P.

Job Details: 07/10/2018

Found lower basket in freezer out of place stopping from the door closing. Corrected and conformed gasket. Op test ok

We serviced a

MGDC215EW2 Maytag

Model Dryer

Near Seven Hills, OH 44131

Chad P.

Job Details: 07/10/2018

Ran unit on timed dry. No moisture in unit. Found flapper stuck open on the outside of the house. Advised moisture is likely from the humid air backing up into dryer when not in use. Advised on flapper. Op test ok.

We serviced a

MEDC300XW0 Maytag

Model Dryer

Near Cleveland, OH 44105

Dan

Job Details: 07/10/2018

Customer complaint that unit is not starting, confirmed, found heating element shorted to cabinet and thermal fuse open, installed new element and thermal fuse, op test good ; used 1 279838 (ELEMENT), and 1 3392519 ([Alt for WP3392519) from stock

We serviced a

ER2CHMXPL04 Whirlpool

Model Refrigerator

Near Painesville, OH 44077

Arthur V

Job Details: 07/10/2018

Found good frost pattern on evap. Found condenser fan motor not running 120 v to motor. Needs motor

We serviced a

GTDP740ED0WW GE

Model Dryer

Near Kent, OH 44240

Corina H

Job Details: 07/10/2018

Replaced the lint housing. Optest ok. ; Job Cmpltd

We serviced a

110.76975150 Kenmore

Model Dryer

Near Cleveland, OH 44119

Brian M

Job Details: 07/10/2018

Cc of unit not running Found belt snapped and older pulley not spinning Replaced belt and pulley from truck stock OP TEST OK ; used 1 341241 (BELT), and 1 WP691366 (PULLEY DRIVE)

We serviced a

MGRH752BDW Maytag

Model Range

Near Euclid, OH 44119

Brian M

Job Details: 07/10/2018

Cc that oven won’t start Open oven cavity Amp probed igniter Igniter is fine Ran test bake Unit shut off at 240 on a 350 bake Needs oven sensor replaced ; ordrng 1 12001655 (sensor,oven)

We serviced a

CYE23TSDCSS GE

Model Refrigerator

Near Garfield Heights, OH 44125

Corey L.

Job Details: 07/10/2018

Replaced ff evap fan, op test good, ran software update supplied with evap motor, cleared ice;

We serviced a

WRF560SMYW05 Kitchenaid

Model Refrigerator

Near Cleveland, OH 44139

Corina H

Job Details: 07/10/2018

CC that the ff is not cooling. Found service pointer W10875533A. Steamed evap out. To replace the thermistor. Replaced the thermistor from t/s. Optest ok. No water to unit; used 1 W10902214 (THERMISTOR)

We serviced a

MVWB765FW1 Maytag

Model Washer

Near Cleveland, OH 44111

Dan

Job Details: 07/10/2018

Customer complaint of loud noise, ran diagnostics no error codes found, ran manual test cycle on heavy agitate and high speed spin, opened valves, turned on drain pump, no unusual noises heard, unit is operating as designed

We serviced a

WFE88HEAW0 Whirlpool

Model Washer

Near Rocky River, OH 44116

Dan

Job Details: 07/10/2018

Customer complaint that unit is not cleaning clothes and unit is leaking, found unit leaking passed hair build up in door and boot, advised customer to wipe door and boot between washes, water mitigation mat from previous tech still under unit, left mat in place, ran diagnostics no error codes found, started normal wash cycle, unit filled and began agitating, cancelled, ran drain and spin cycle, unit spins, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent , unit is operating as designed

We serviced a

WRF535SMBM00 Whirlpool

Model Refrigerator

Near Strongsville, OH 44149

Mac

Job Details: 07/10/2018

Replaced compressor and filter drier. Tested flow, then evacuated system. Charged unit to 5 oz. per manufacturer specifications. Refrigerator is operating properly.

We serviced a

KDTE334GPS0 Kitchenaid

Model Dishwasher

Near Montville, OH 44064

Brian M

Job Details: 07/10/2018

Installed drain pump OP TEST OK

We serviced a

MEDX655DW1 Maytag

Model Dryer

Near North Randall, OH 44128

Corey L.

Job Details: 07/10/2018

Installed part, op test good ; Job Cmpltd

We serviced a

KUDS30FXPA8 Kitchenaid

Model Dishwasher

Near Orange, OH 44122

Corina H

Job Details: 07/10/2018

CC that the control caught fire. Found the control caught. Will need a new control and wires. ; ordrng 1 W10871221 (harns-wire 10161) and 1 W11035586 (cntrl-elec 17862)

We serviced a

KDTE404DSS0 Whirlpool

Model Dishwasher

Near Orange, OH 44022

Corina H

Job Details: 07/10/2018

CC the bottom rack rails the balls are falling out. Found the rack rails are broken. Will need new rails for the bottom rack. Cust does not want to repair at this time.

We serviced a

WRS342FIAM02 Whirlpool

Model Refrigerator

Near Cleveland, OH 44114

Chad P.

Job Details: 07/10/2018

Installed and cycled ice maker. Op test ok.

We serviced a

KRFF302ESS01 Kitchenaid

Model Refrigerator

Near Lakewood, OH 44107

Dan

Job Details: 07/10/2018

Customer complaint that unit is not making ice and right door gasket is torn, freezer section temperature at 18 degrees, fresh food section temperature at 48 degrees, good frost pattern on evaporator, unit needs new control and right door gasket; ordrng 1 W10830162 (gasket-fip) and 1 W10860447 (cntrl-elec)

We serviced a

WGD6200SW2 Whirlpool

Model Dryer

Near Gates Mills, OH 44040

Brian M

Job Details: 07/09/2018

Cc of unit not running Found pulley not spinning and grinding when freed Matched up pulley with one from truck stock Installed OP TEST OK ; used 1 279640 (PULLEY-IDLER)

We serviced a

WDTA50SAHZ0 Whirlpool

Model Dishwasher

Near North Olmsted, OH 44070

Corina H

Job Details: 07/09/2018

Replaced the parts listed. Optest ok

We serviced a

KGRT607HBS9 Kitchenaid

Model Range

Near Brook Park, OH 44142

Corina H

Job Details: 07/09/2018

CC that the oven does not heat. Checked the amp 2.80amps. Replaced the ignitor from t/s. The UI does not work, Cust does not want to repair.

We serviced a

KDFE104DWH4 Kitchenaid

Model Dishwasher

Near Chester Township, OH 44026

Brian M

Job Details: 07/09/2018

Cc of dishes not getting cleaned Found motor running but sump isn’t Checked over wires found blue wire to sump not connected to unit Connected wires OP TEST OK

We serviced a

MDB7749AWW2 Maytag

Model Dishwasher

Near Chesterland, OH 44026

Holly Butcher

Job Details: 07/09/2018

Installed control panel OP TEST OK

We serviced a

WRF560SMYM Whirlpool

Model Refrigerator

Near Cleveland Heights, OH 44118

Brian M

Job Details: 07/09/2018

Cc of noiseFf38 Fr 12Could not duplicate a noise fridge is running as normal

We serviced a

WGD5800BW0 Whirlpool

Model Dryer

Near Elyria, OH 44035

Mac

Job Details: 07/09/2018

Customer complaint is that dryer is not dryer clothes completely and often takes several times to dry. Found that dryer vent is at least 30 foot long and has three 90 degree elbows. Watched dryer light and stay lite, on and off. All functions of the dryer are running properly. Vent needs to be shortened down to around 8 feet in order to work properly.; Job Cmpltd

We serviced a

WRF954CIHZ00 Whirlpool

Model Refrigerator

Near Avon, OH 44011

Mac

Job Details: 07/09/2018

Installed FZ door and user interface. Tested, refrigerator operating properly.

We serviced a

WDT780SAEM1 Whirlpool

Model Dishwasher

Near Brook Park, OH 44142

Corina H

Job Details: 07/09/2018

We serviced a

WTW5000DW1 Whirlpool

Model Washer

Near Brook Park, OH 44142

Corina H

Job Details: 07/09/2018

, CC that the clothes coming out with holes in the clothing. Checked the basket, good. Removed washplate, splines are good. Will need a new washplate. Called SM to order part. ; ordrng 1 W10752283 (washplate)

We serviced a

KRFF305EBS00 Whirlpool

Model Refrigerator

Near Middleburg Heights, OH 44130

Corina H

Job Details: 07/09/2018

CC that the alarm was going off, working now. Fans, compressor are working. Evap has a even frost pattern. Will need a main control and UI. Called SM to order parts. Cust does not want to repair at this time

We serviced a

WED5540SQ0 Whirlpool

Model Dryer

Near University Heights, OH 44118

Dan

Job Details: 07/09/2018

Customer complaint that unit stopped mid cycle, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube, found thermal fuse open, jumped out, unit started and heated, unit needs new thermal fuse, installed new thermal fuse, op test good ; used 1 3392519 ([Alt for WP3392519 15.40)

We serviced a

WDF560SAFB1 Whirlpool

Model Dishwasher

Near North Royalton, OH 44133

Corina H

Job Details: 07/09/2018

CC That the gasket came out of the dispenser. Will need a new dispenser. Replaced the dispenser from t/s. Optest ok. ; used 1 W10861000 (DISPENSER-DISHWASHER 9492)

We serviced a

WRF989SDAB02 Whirlpool

Model Refrigerator

Near North Royalton, OH 44133

Corina H

Job Details: 07/09/2018

CC that ff is not cooling. Ff 55 and fz 5. Found the ff evap frozen. Replaced the thermistor from t/s. Optest ok. ; used 1 W10902214 (THERMISTOR 4938)

Near Shaker Heights, OH 44120

Dan

Job Details: 07/09/2018

Frigidaire Dryer Customer complaint that washer is not spinning water out of clothes and dryer takes too long to dry, started normal dry cycle, dryer heated, good air flow outside, ran washer on drain and spin with 6 wet bath towels, unit spun towels out to barely dam

We serviced a

WRS588FIHZ00 Whirlpool

Model Refrigerator

Near Avon, OH 44011

Mac

Job Details: 07/09/2018

Ran through diagnostics, passing tests. Called Whirlpool tech line and spoke with Austin. Found broken wire at bottom of FZ door. He instructed to order freezer door. Office to order stainless steel FZ door. Put mitigation mat under refrigerator.; ordrng 1 LW11037733 (FZ DOOR STAINLESS)

We serviced a

WRT311SFYB Whirlpool

Model Refrigerator

Near Cleveland, OH 44120

Brian M

Job Details: 07/09/2018

, Cc of no cool in fridge Found huge gap in the liner lower right hand side

We serviced a

WRF560SEYM04 Whirlpool

Model Refrigerator

Near University Heights, OH 44118

Dan

Job Details: 07/09/2018

Customer complaint that freezer section door is not closing and unit is leaking water, found freezer section door tracks off alignment, found evaporator drain tube clogged causing leak, unit needs drain tube cleared and door corrected, cleared evaporator drain tube and corrected freezer section door, op test good

We serviced a

MFX2876DRH00 Maytag

Model Refrigerator

Near Lorain, OH 44052

Mac

Job Details: 07/09/2018

Found frost buildup mainly on right side of freezer door. Sealed around freezer door using silicone part #482338.

We serviced a

WRF767SDEM01 Whirlpool

Model Refrigerator

Near Columbia Township, OH 44028

Mac

Job Details: 07/09/2018

Fresh food evaporator coil is built up with ice from not defrosting. Defrosted unit, replaced fresh food evaporator thermistor, and put two screws in the evaporator cover. All tested ok.; used 1 W10902214 (THERMISTOR) from stock

We serviced a

MAYTAG WASHER

Model MVWC416FW1

Near Rocky River, OH 44116

Brian B

Job Details: 07/09/2018

Replaced leaking gearcase. Ran calibration cycle. Op test ok.; Job Cmpltd,

We serviced a

MVWX655DW1 Maytag

Model Washer

Near Cleveland, OH 44106

Brian M

Job Details: 07/09/2018

Cc of unit not running Ran diagnostics found error for basket speed Check over capacitor found damaged Ran test cycle found motor humming and basket not moving Could not get unit to spin

We serviced a

PLGFZ390ECB Frigidaire

Model Range

Near Cleveland, OH 44106

Brian M

Job Details: 07/09/2018

Installed igniter OP TEST OK

We serviced a

WRT519SZDW02 Whirlpool

Model Refrigerator

Near Highland Heights, OH 44143

Brian M

Job Details: 07/09/2018

Cc that unit does not cool Took freezer panel off found ice ball around cap tube Defrosted unit Took rear panel off and tapped system Added half charge no change only found frost on cap tube Low side gauge needle bouncing between 0 and 10 Most likely a restriction but not sure where Needs sealed system compressor and evap ; ordrng 1 W10836706 (evaporator) and 1 W10843121 (drier-tube) and 1 W11092625 (compressor), used 1 TJ90BPV31 (BULLET PIERCING VALVE)

We serviced a

MEDC215EW1 Whirlpool

Model Dryer

Near Willoughby Hills, OH 44094

Holly Butcher

Job Details: 07/09/2018

Cc of water in drum Found a little pool of water in drum Advised customer of humidity and condensation Advised on replacing old vent hood with updated one. Dryer is operating normal

We serviced a

JP350A0A2AA GE

Model Cooktop

Near Parma Heights, OH 44130

Corina H

Job Details: 07/09/2018

CC that the small burner does not work. Found the coil on the small burner is broke. Will need a new coil. Called SM to order part. ; ordrng 1 WB30T10044 (element haliant 9" 17505)

We serviced a

WGD7500GW0 Whirlpool

Model Dryer

Near Parma, OH 44129

Corina H

Job Details: 07/09/2018

CC that the door does not stay shut. Found the latch is loose. Replaced the latch from t/s. Optest ok. ; used 1 279570 (LATCH) from stock

We serviced a

MAYTAG WASHER

Model MVWC565FW1

Near Eastlake, OH 44095

Jeff M

Job Details: 07/09/2018

The drain was seized. Replaced pump with ts unit op tested good ;

We serviced a

GI6FARXXF05 Whirlpool

Model Refrigerator

Near Parma, OH 44134

Corina H

Job Details: 07/09/2018

CC that there is frost in the fz. Checked the gaskets, good. Checked the ff hinges and cams. Will need the rails, bracket and silicone the frame. Called SM to order parts. ; ordrng 1 12002497 (gear (left)) and 1 W11028221 (shaft) and 2 WPW10120018 (slide rail (frz))s and 1 WPW10284682 (bracket LT) and 1 WPW10284683 (bracket RT),

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