We serviced a
KITCHENAID REFRIGERATOR
Model KSSS36QMX01
Near Brecksville, OH 44141
Robert A.
Job Details: 06/20/2017
, Ff 40, frz 32, frost only on cap tube of evap, tapped system, lowside in a 20"vac, added r134a, unit cooling, needs evap, heat exchanger, comp and drier, cust to let us know; ordrng 1 W10508992 (exchanger303.23) and 1 W10841139 (COMP294.74) and 1 WP2306092 (EVAP201.92) and 1 WP2316878 (PAN HEATER110.56) and 1 WPW10143759 (DRIER17.09), used 1 SHIPPING (SHIPPING AND HANDLING), and 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock, Job compltd
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FZDB00
Near Ravenna, OH 44266
Tim G.
Job Details: 06/20/2017
Complaint that when the customer reversed the doors the fz door would not seal on the hinge side. Checked and found the gasket not sealing. Reversed gasket and found a good seal on both sides. Unit op now good. ; Job Cmpltd,
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BB0
Near Deerfield Township, OH 44411
Tim G.
Job Details: 06/20/2017
Installed new door gasket, op test good. ; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Streetsboro, OH 44241
Tim G.
Job Details: 06/20/2017
omplaint that the unit is not cooling. Checked and found the ff temp 72 fz temp 64. Found the compressor pulling 1.3amps and running abnormally loud. Tapped low side and found a positive 50psi. Unit compressor internals have failed. Ordering compressor. Customer has what appears to be rubber fish tank line for the water supply as well as copper. Tech suggested to customer to use all copper to prevent leaks and floods. ; ordrng 1 W10507884 (compressor), used 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock, schdld next appmnt for 6/23 FRI ! [***],
We serviced a
WTW8600YW0 WHIRLPOOL
Model WASHER
Near Eastlake, OH 44095
Corina B
Job Details: 06/20/2017
CC that there is water dripping and running a load its not working properly. Found the valve was leaking, into the dispensers. Will need a new water valve and dispensers. Tried diag would not go into diag. Ran a casual load working as designed. Office to order parts. Rs per cust req. ; ordrng 1 W10853723 (valve) and 1 WPW10106990 (nozzle) and 1 WPW10172146 (dispenser) and 1 WPW10172154 (dispenser) and 1 WPW10187307 (dispenser) and 1 WPW10404419 (harns-wire), schdld next appmnt for 6/23 FRI
We serviced a
MVWB835DW1 MAYTAG
Model WASHER
Near Mentor, OH 44060
Corina B
Job Details: 06/20/2017
CC that there is an odor. Removed the drain pump, nothing in the pump. Advised the cust to use 1-2 tablespoons of detergent. Could not smell anything. Optest ok. ; Job Cmpltd
We serviced a
MDBH979SAW0 MAYTAG
Model DISHWASHER
Near Eastlake, OH 44095
Corina B
Job Details: 06/20/2017
Replaced the parts listed. Ran calibration. Optest ok.; Job Cmpltd
We serviced a
WGD9400SW WHIRLPOOL
Model DRYER
Near Highland Heights, OH 44143
Chris H.
Job Details: 06/20/2017
Customer complaint that unit is still taking a long time to dry, started unit on high heat timed dry, walked outside, no airflow coming out, advised customer have vent cleaned, customer stuck leave blower in venting tons of lint came out, now getting proper airflow, op test good ; Job Cmpltd
We serviced a
WRB329DMBM00 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44113
Chris H.
Job Details: 06/20/2017
Customer complaint that unit is not cooling, unit was plugged in but temps were set to the off position, frz and ff temp at 72, turned unit on, compressor started,, no frost pattern, tapped system, unit was in a 20 inch vacuum, add freon frost pattern improved, unit needs a new compressor and evap, qouted customer, customer to contact wpl and try and get parts covered; Job Cmpltd
We serviced a
WRS586FLDM01 WHIRLPOOL
Model REFRIGERATOR
Near Parma, OH 44130
Chris H.
Job Details: 06/20/2017
Customer complaint that unit is not cooling, frz at 37 ff at 55, evap has frost build up, lower air channel is blocked with ice, cleared ice, defrost heater at 33 ohms, put unit in forced defrost, bi metal and heater are working, ff section was not getting cold because lower air channel was blocking airflow, switched unit from adc to timed defrost, customer to monitor ; Job Cmpltd
We serviced a
WGE555S0BS01 WHIRLPOOL
Model RANGE
Near Middleburg Heights, OH 44130
Jessica Shreve
Job Details: 06/20/2017
Customer complaint that bottle of wine fell on cooktop and shattered, customer was concerned about burner, burner is working with no damaged observed, unit needs a new cooktop, wrote estimate, customer to contact insurance company with estimate, she will be in contact with us ;, Job Cmpltd
We serviced a
MDB7749SAM1 MAYTAG
Model DISHWASHER
Near Cleveland, OH 44111
Chris H.
Job Details: 06/20/2017
Installed new user interface, op test good ; Job Cmpltd
We serviced a
KFIS29PBMS00 KITCHENAID
Model REFRIGERATOR
Near MIDDLEBRG HTS, OH 44130
Chris H.
Job Details: 06/20/2017
Recovered freon, cut out ff evap and compreesor installed new ff evap and compressor, vacuumed system held for 15 minutes, recharged with 5.50 ounces of freon unit began cooling, op test good, instructed customer to wait 24 hrs before putting items inside unit ; Job Cmpltd
We serviced a
MAH8700AWW MAYTAG
Model WASHER
Near North Royalton, OH 44133
Chris H.
Job Details: 06/20/2017
Customer complaint that unit is not draining,found impeller broken unit needs a new drain pump, qouted customer, customer does not want repair, will buy new unit ; Job Cmpltd
We serviced a
MVWX655DW1 MAYTAG
Model WASHER
Near Cleveland, OH 44120
Dan H
Job Details: 06/20/2017
Customer complaint that unit does not advance passed wash cycle, customer started normal wash cycle, unit filled, found lid not locking, installed new lid lock from truck stock, op test no good, unit needs new control; ordrng 1 W11116592 (CNTRL), used 1 W10838613 (LATCH) from stock, schdld next appmnt for 6/26 MON
We serviced a
PFSF2MIYFBB GE
Model REFRIGERATOR
Near East Cleveland, OH 44112
Dan H
Job Details: 06/20/2017
Customer complaint that fresh food section door gaskets are torn, confirmed, customer recieved one white gasket and one black gasket, unit is black, need to order correct color gasket(blk); ordrng 1 WR14X20485 (FFGASKET), schdld next appmnt for 6/23 FR
We serviced a
WRT311FZDB00 WHIRLPOOL
Model REFRIGERATOR
Near Edgewood, OH 44004
Dan H
Job Details: 06/20/2017
Recovered refrigerant, installed compressor and filter drier, brought system into a 28" vacuum, watched 15 minutes, no change on gauges, recharged unit with 4.9oz of r134a, good frost pattern, op test no good, found evaporator fan not running, evaporator fan recieving 120vac, unit needs new evaporator fan motor; ordrng 1 WP2315539 (evaporator FAN MOTOR), schdld next appmnt for 6/22 THU
We serviced a
NED4655EW1 AMANA
Model DRYER
Near East Cleveland, OH 44112
Dan H
Job Details: 06/20/2017
Customer complaint that unit keeps tripping house breaker, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube, unit is recieving correct power from supply, started normal dry cycle, unit started and heated, unit did not trip breaker, unable to duplicate the problem unit is operating as designed; Job Cmpltd
We serviced a
MEDC215EW1 MAYTAG
Model DRYER
Near Cleveland, OH 44119
Dan H
Job Details: 06/20/2017
Customer complaint that unit is not starting, started normal dry cycle, unit started right up and heated, unable to duplicate the problem, unit is operating as designed, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; Job Cmplt
We serviced a
KBFS20EVWH8 KITCHENAID
Model REFRIGERATOR
Near Gates Mills, OH 44040
Dan H
Job Details: 06/20/2017
Customer complaint that unit is not making ice, cycled ice maker, ice maker started, ice maker recieving 120vac, ice maker did not fill just kept cycling, unit needs new ice maker, installed new ice maker, op test good ; used 1 W10884390 (ICE MAKER ASSY) from stock, Job Cmpltd
We serviced a
CFE28TSHBSS GE
Model REFRIGERATOR
Near Mentor, OH 44060
Dan H
Job Details: 06/20/2017
Customer complaint that unit dispenses water slowly, customer has replaced filter multiple times, found good water flow from supply line, very slow water flow through valve, found black substance coming out of fill valve, flush fill valve out, good water flow through dispenser now, op test good ; Job Cmpltd
We serviced a
WRF535SMBM00 WHIRLPOOL
Model REGRIGERATOR
Near LaGrange Township, OH 44050
Paul H.
Job Details: 06/19/2017
Gasket appears to be not sealing in the top right side of FC, causing air migration to occur, ordering freezer gasket; ordrng 1 W10571967 (gasket-fip), schdld next appmnt for 6/23 FRI !, saved tckt [SdLink
We serviced a
MVWC565FW0 MAYTAG
Model WASHER
Near Wellington, OH 44090
Paul H.
Job Details: 06/19/2017
Changed control board, ran diagnostic, no faults, ran calibration, ran test, op test ok; Job Cmpltd,
We serviced a
WRS325FNAE00 WHIRLPOOL
Model REFRIGERATOR
Near Elyria, OH 44035
Paul H.
Job Details: 06/19/2017
Replaced LED module in fresh food compartment; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd
We serviced a
KDTE104ESS1 KITCHENAID
Model DISHWASHER
Near North Ridgeville, OH 44039
Paul H.
Job Details: 06/19/2017
Secured clip for heating element issue, evened installation to address customer concern, as for odor issue, unable to reproduce, recommended a cleaning agent to flush unit.; Job Cmpltd
We serviced a
WTW8200YW0 WHIRLPOOL
Model WASHER
Near Strongsville, OH 44149
Paul H.
Job Details: 06/19/2017
Ran diagnostics, ran through auto test fine, however noticed corrosion in bleach dispenser. Also, cc is issue I have encountered before, when running a heavy cycle, unit is leaking in front, issue is being caused by a faulty flowmeter in valve log, causing unit to send full water supply pressure to detergent dispenser, needs valve log and bleach dispenser.
We serviced a
KSRJ25FXMS03 KITCHENAID
Model REFRIGERATOR
Near Strongsville, OH 44136
Paul H.
Job Details: 06/19/2017
Replaced IM, no power to module, entered test 25, still no power, replaced optics from t/s, powered, cycled and filled, op test ok.; used 1 4389102 ([Alt for W10757851) from stock, Job Cmpltd
We serviced a
GUD27GSSJ0WW GE
Model WASHER
Near Grafton, OH 44044
Paul H.
Job Details: 06/19/2017
Replaced igniter, ran test cycle, unit is heating, op test ok.; Job Cmpltd
We serviced a
NTW4516FW1 AMANA
Model WASHER
Near North Ridgeville, OH 44039
Paul H.
Job Details: 06/19/2017
Upper balance ring not threading to basket properly, unable to determine if issue lies with basket or ring, ring is distributed as part of basket assembly, ordering basket assembly, has to be x-parted; ordrng 1 W10554251 (basket)
We serviced a
AFD2535FES WHIRLPOOL
Model REFRIGERATOR
Near Strongsville, OH 44136
Chad P.
Job Details: 06/19/2017
Installed glides. Op test ok.
We serviced a
MDB8959SFZ4 MAYTAG
Model DISHWASHER
Near Strongsville, OH 44149
Chad P.
Job Details: 06/19/2017
Aligned door. Ran normal wash. Op test ok. ; Job Cmpltd,
We serviced a
WTW5000DW1 WHIRLPOOL
Model WASHER
Near Berea, OH 44017
Chad P.
Job Details: 06/19/2017
Found knob for control deformed. Ran unit on normal wash. Found hot and cold reversed. Corrcted. Cleared fault for hot and cold. Ran calibration and ran normal wash again. Op test ok. Needs know replaced. Cust will install. Ne need to return. ; ordrng 1 W10756270 (knob)
We serviced a
WFE540H0ES0 WHIRLPOOL
Model RANGE
Near North Ridgeville, OH 44035
Paul H.
Job Details: 06/19/2017
Installed new drawer slides, drawer lines up evenly; Job Cmpltd
We serviced a
MBF2258DEM00 MAYTAG
Model REFRIGERATOR
Near Amherst, OH 44001
Paul H.
Job Details: 06/19/2017
FC evaporator frozen over, blocking air flow to fresh food, placed in manual defrost, no heat, checked bi-metal and heater element, checked good, needs jazz board replaced, replaced from t/s, defrosted unit, checked air flow, good, op test ok; used 1 WPW10503278 (MUST RETURN**CORE*CTRL BOARD)
We serviced a
W8RXEGMWQ03 WHIRLPOOL
Model REFRIGERATOR
Near Lorain, OH 44052
Paul H.
Job Details: 06/19/2017
Replaced defrost timer, cleared frost from FC, verified airflow in fresh food compartment, airflow good; Job Cmpltd
We serviced a
MDB8959SFZ4 WHIRLPOOL
Model DISHWASHER
Near Westlake, OH 44145
Paul H.
Job Details: 06/19/2017
When we arrived, customer had two bowls under the corners of the door, both had water in them, dumped bowls and dried, placed back under corners and started a normal cycle, observed, ran for 35 minutes with no leaks, spoke with FB, had me check rinse aid dispenser for detergent, none, spoke with AB, tested customers water, 425ppm, very hard, recommended detergent designed for use with hard water or getting a water softener.; Job Cmpltd
We serviced a
WTW8500DC0 WHIRLPOOL
Model WASHER
Near Westlake, OH 44145
Paul H.
Job Details: 06/19/2017
Ran diagnostics, f0e5 off balance load, f9e2 water ring detected, f0e2 oversuds, f2e1 stuck key, cleared errors, ran test 51, all funtions passed, cc not spinning out, discussed loading and detergent, op test ok; Job Cmpltd,
We serviced a
AFD2535DEB REFRIGERATOR
Model AMANA
Near North Ridgeville, OH 44039
Paul H.
Job Details: 06/19/2017
IM cycled, no issues were found, op test ok; Cllctd $96.02 Check # 8013, Job Cmpltd
We serviced a
MEDC300BW0 MAYTAG
Model DRYER
Near Elyria, OH 44035
Paul H.
Job Details: 06/19/2017
Verified no start, checked thermal fuse, open, replaced from t/s, tested, ran fine, op test ok.; used 1 WP3392519 (THERMAL FUSE) from stock, Job Cmpltd,
We serviced a
MDB8959SFZ4 MAYTAG
Model DISHWASHER
Near Wellington, OH 44090
Paul H.
Job Details: 06/19/2017
Observed soft closing, latch assembly not latching properly, ordering latch assembly; ordrng 1 WPW10653840 (latch-door)
We serviced a
WTW5840BW0 WHIRLPOOL
Model WASHER
Near Westlake, OH 44145
Paul H.
Job Details: 06/19/2017
Unit had 71 basket speed sensor fault, and f7e7 shifter fault, replaced shifter from t/s, ran test cycle, unit has bearing noise, needs gearcase replaced, ordering.; ordrng 1 W10806333 (gearcase), used 1 WPW10006355 (ACTUATOR)
We serviced a
WGD8500DC1 WHIRLPOOL
Model DRYER
Near Westlake, OH 44145
Paul H.
Job Details: 06/19/2017
Ran cycle, temps higher than normal for gas dryer, also found burnt fabric on duct (not just discoloration from synthetics, actual fabric), outlet thermistor out of range, ordering thermistor and a duct, duct is not available at any distributors, will have to X-parted, scheduled one week out.; ordrng 1 W11129538 (DUCT-AIR) and 1 WP8577274 (thermistor),
We serviced a
KRSC503ESS00 KITCHENAID
Model REFRIGERATOR
Near North Ridgeville, OH 44039
Alice M.
Job Details: 06/19/2017
Freezer door shuts tighter than fresh food side, called techline, spoke with chris, said suction on FC is normal, advised to permagum behind gasket on handle side, and top and bottom if neccessary, SR# 7719317068; ordrng 1 212643 (sealer-gum),
We serviced a
MVWC565FW MAYTAG
Model WASHER
Near Geneva, OH 44041
Jeff M
Job Details: 06/19/2017
Customers had the unit overflow multiple times I did not find any codes saved into the computer sensor hose checked good. The unit needs a new main control; ordrng 1 W11116594 (CONTROL)
We serviced a
911.93478891 KENMORE
Model RANGE
Near Madison Township, OH 44057
Jeff M
Job Details: 06/19/2017
Oven will not turn on it is receiving power customer explained to me her husband remove the heating element with the power on. Caused a arc of power when the element bumped against the cabinets as he was removing it fried the electronic control. If Pliance is 15+ years old and given the age and the extent of the damage that was done to the machine the customer will buy a new appliance I did also explain to the customer how incredibly dangerous it was to remove the heating element that is broken and has live 240vac.; ordrng 1 WB44K5012 (bake element-240v) and 1 WB50T10056
We serviced a
GTWN4250DWS GE
Model WASHER
Near Painesville, OH 44077
Jeff M
Job Details: 06/19/2017
The motor control was flashing 10 times indicating a communication issue to the main control. I unplug the washer and plugged it back in the main control stopped working but the motor control start flashing one seconds on one second off normal operation standby mode. control itself is receiving 120 V AC it does need a new main control; ordrng 1 WH12X10614 (control asm)
We serviced a
KEDS100VAL2 WHIRLPOOL
Model RANGE
Near University Heights, OH 44118
Jeff M
Job Details: 06/19/2017
Installed new part unit op tested good. The switch is sending power too the ele. 240vac but the ele is open. Cust can install; used 1 WP660533 (8" HEATING ELE) from stock,
We serviced a
FFBD2406NB FRIGIDAIRE
Model DISHWASHER
Near Painesville, OH 44077
Jeff M
Job Details: 06/19/2017
I had to pull the dishwasher out a little bit it was rubbing against the cabinets not allowing the door to shut properly. I raise the front of the dishwasher up so the motor was sitting on the floor so it's not vibrating. Also needs a new door gasket it is severely deformed allowing it to leak on the left side; ordrng 1 154827601 (gasket)
We serviced a
MDB8959SFZ4 MAYTAG
Model DISHWASHER
Near Cleveland, OH 44124
Jeff M
Job Details: 06/19/2017
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
RTW4516FW1 ROPER
Model WASHER
Near Eastlake, OH 44095
Jeff M
Job Details: 06/19/2017
Customer was using the washer incorrectly. I instructed the customer on proper machine use. Unit op tested good ; Job Cmpltd,
We serviced a
KDFE104DWH4 KITCHENAID
Model DISHWASHER
Near Mentor, OH 44060
Jeff M
Job Details: 06/19/2017
Installed new part unit op tested good ; Job Cmpltd
We serviced a
WDF520PADW3 WHIRLPOOL
Model DISHWASHER
Near Saybrook Township, OH 44004
Jeff M
Job Details: 06/19/2017
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
MGDB755DW3 MAYTAG
Model DRYER
Near Strongsville, OH 44136
Chad P.
Job Details: 06/19/2017
Found belt broke. All other areas check okay. Replaced belt. Op test ok. ; used 1 341241 (BELT) from stock, Job Cmpltd
We serviced a
WHIRLPOOL WASHER
Model WFW70HEBW0
Near Mantua, OH 44255
Robert A.
Job Details: 06/19/2017
Found a hole in pressure hose, air trap broken, need bothDo not use until repaired; ordrng 1 WPW10260500 (AIR TRAP ASM) and 1 WPW10525781 (PRESSURE HOSE), schdld next appmnt for 6/23 FRI !,
We serviced a
MAYTAG DISHWASHER
Model MDB8969SDM3
Near Mantua, OH 44255
Robert A.
Job Details: 06/19/2017
Leveled unit, was low on rightside, door hitting tub when closing, ran diagnostic cycle, no leak, found right rail not going all the way back, needs railes; ordrng 1 W11048934 (RAIL L) and 1 W11048936 (RAIL R), schdld next appmnt for 6/23 FRI !,
Near Mantua, OH 44255
Robert A.
Job Details: 06/19/2017
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM14
Near Painesville Township, OH 44077
Arthur V
Job Details: 06/19/2017
Wrong part ordered for shield Cust has a grey shield w/ no openings was sent a black one with openings. See pics. Ordered grey per lookup Dave techline 7719329968. Condesation is forming on top of freezer seal. Only area where heat can come from is top of mullion applied adhesive caulk per techline. Need to reorder shield ; ordrng 1 W10712262 (shield), schdld next appmnt for 6/23 FRI 8-12, s
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Streetsboro, OH 44241
Gail V.
Job Details: 06/19/2017
Customers complaint is that the unit is frosting up on the rt side of the freezer. Checked service matters and found a service pointer W10842568 in regards to this issue. Followed the servoce pointer and found the door alighned and the fz door basket proerly installed. Tech did fint the upper rt corner of the gasket not sealing. Per the service pointer if the gasket is not uniform and has failed to have good compression anywhere the gasket needs replaced. There is also a servoce kit to help reduce the chance of frost. Ordering gasket and service kit. Customer request a morning time frame and was advised that we will try our best but we can not promise. ; ordrng 1 W10407216 (gasket-fip) and 1 W10864519 (adapter), schdld next appmnt for 6/23 FRI 8-11
We serviced a
ELECTROLUX WASHER
Model EIFLS55IIW0
Near Geneva, OH 44041
Arthur V
Job Details: 06/19/2017
Found unit needs door lock and strike. Strike broke off in door lock. Reschedule at customer request Monday is her only available day ; ordrng 1 134629900 (door lock) and 1 134937300 (strike asy), schdld next appmnt for 6/26 MON 8-12,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF989SDAH02
Near Chardon, OH 44024
Robert A.
Job Details: 06/19/2017
Found water line cracked at valve, replaced section, op test ok Cust has a plastic waterline attached to refrigerator (see pic), explained the flooding hazard associated with this type of waterline and advised cust to replace with a copper waterline to prevent flooding.; used 1 TJ80-55 (5/16" X 5/16 FITTING4.06) from stock, Job Cmpltd,
We serviced a
GE REFRIGERATOR
Model PFSS6PKWASS
Near Auburn Township, OH 44023
Tim G.
Job Details: 06/19/2017
Installed new dispenser asm and tested all functions, op test good. ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , Job Cmpltd,
We serviced a
AMANA RANGE
Model AGR6603SFB0
Near Garrettsville, OH 44231
Tim G.
Job Details: 06/19/2017
Complaint that the unit has a strong odor of gas when using the bake cycle. Checked and found unit a DSI. Added ground wire to the units bake burner and attached to the chassie of the unit. Tested the unit i a bake cycle and found a good spark ignition. Customer was still concerned about the odor the unit was producing while baking. Tech advised the customer that the odor is not that its not gas that its a heat odor which is common for new unit to have. ; Job Cmpltd,
We serviced a
GTDP280EDOWW GE
Model DRYER
Near Madison Township, OH 44057
Corina B
Job Details: 06/19/2017
CC that the timer is not turning. Found the timer has seized up and the knob is cracked. Will need a new timer and knob. Cust can install part. Pd for sc and parts. ; ordrng 1 WE01X20374 (control knob 3342) and 1 WE04X20089 (timer 6419), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, saved tckt [SdLink\293085a.png], saved tck
We serviced a
WZC3122DW00 WHIRLPOOL
Model FREEZER
Near Willoughby Hills, OH 44094
Corina B
Job Details: 06/19/2017
CC that the unit doesnt get colder then 40*. Unit was unplugged when i got here, plugged it in. Checked amp .49 amps when compresser is running. Called tl Dave file # 7719321469. Dave said he will be calling back if he needs pressure readings. ; saved tck
We serviced a
KBFS25ECMS00 KITCHENAID
Model REFRIGERATOR
Near Cleveland Heights, OH 44118
Corina B
Job Details: 06/19/2017
Replaced the water valve. Found the coils for the water line were frozen. Used steamer to steam the coils out. Water dispenser is working. Advised cust to not overload the unit with food. Optest ok
We serviced a
UXT4130ADB2 WHIRLPOOL
Model HOOD
Near Mentor, OH 44060
Corina B
Job Details: 06/19/2017
CC that the fan is not working. Checked the voltage frombr to white 120v and wh to red 120v. Will need a new fan motor. Office to order parts. Rs per cust req.; ordrng 1 W10910693 (FAN MOTOR), schdld next appmnt for 6/22 THU 12-3
We serviced a
MVWX655DW0 WHIRLPOOL
Model WASHER
Near Mentor, OH 44060
Corina B
Job Details: 06/19/2017
CC its just draining. Ran diag F3E1 – PRESSURE SYSTEM FAULT, checked the hose no blockage no holes. Tried the run a cycle and the drain pump turn on and no lights turn on to the ui. Will need a new main control. Cust decided to wait on ordering the part after i ran the card. Office do not order the part. ;, Job Cmpltd
We serviced a
PSS26LSRESS GE
Model REFRIGERATOR
Near Mentor-on-the-Lake, OH 44060
Corina B
Job Details: 06/19/2017
CC that there is a loud noise coming from the back. Found the evap fan had ice cube caught in the fan blade, from where the ice bin was overflowing. Showed cust how to turn the ice maker off. Cust wants to talk to husband before ordering parts. Pd sc.; Job Cmpltd
We serviced a
WED4616FW0 WHIRLPOOL
Model DRYER
Near Painesville, OH 44077
Corina B
Job Details: 06/19/2017
Cust showed pop, sent pic. CC that the unit is taking to long to dry clothes. Checked the voltage at term block, correct. Removed back cover ran unit to see if heater is cycling properly, the heater is cycling. Advised cust 6-8 bath towels should take 60 mins to dry. Cust has foil vent, advised to change the foil vent to a semi-rigid or rigid vent. Optest ok.; Job Cmpltd
We serviced a
WRX988SIBM03 WHIRLPOOL
Model REFRIGERATOR
Near Richmond Heights, OH 44143
Dan H
Job Details: 06/19/2017
Customer complaint that unit is not cooling in fresh food section, fresh food section temperature at 61 degrees, freezer section temperature at 9 degrees, found fresh food section evaporator frosted around edges again, ran test 4, fresh food section evaporator fan is still not running, called whirlpool techline spoke to john, suggested replacing main control board file# 7719318101; ordrng 1 W10843055 (CNTRL), schdld next appmnt for 6/22 THU
We serviced a
WGD9400SW1 WHIRLPOOL
Model DRYER
Near Highland Heights, OH 44143
Dan H
Job Details: 06/19/2017
Customer complaint that unit is taking too long to dry clothes, started normal dry cycle, found gas will light and shut off within a minutes, units amp draw is correct, unit needs new coils, installed new coils, op test good ; used 1 279834 (COIL) from stock, Job Cmpltd
We serviced a
WRV986FDEM01 WHIRLPOOL
Model REFRIGERATOR
Near Highland Heights, OH 44143
Dan H
Job Details: 06/19/2017
Installed new water line, op test good ; Job Cmpltd,
We serviced a
WTW8000BW0 WHIRLPOOL
Model WASHER
Near Cleveland, OH 44108
Dan H
Job Details: 06/19/2017
Installed new hinges and lid lock, op test good ; Job Cmpltd,
We serviced a
MVWC360AW0 WHIRLPOOL
Model WASHER
Near Cleveland, OH 44106
Dan H
Job Details: 06/19/2017
, Customer complaint unit is making a squealing noise, found cam popped off of gearcase, unable to reinstalled(keeps popping back out of mount), unit needs new cam kit, installed new cam kit, op test good ; used 1 W10721967 (PULLEY) from stock, Job Cmpltd
We serviced a
MEDC300BW0 MAYTAG
Model DRYER
Near Cleveland, OH 44104
Dan H
Job Details: 06/19/2017
Customer complaint that unit is not heating, confirmed, found thermal fuse open, jumped out thermal fuse, unit heated, unit is recieving correct power, good air flow outside, unit needs new thermal fuse, installed new thermal fuse, op test good, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; used 1 WP3392519 (THERMAL FUSE) from stock, Job Cmpltd,
We serviced a
ZISB48DYB GE
Model REFRIGERATOR
Near WARRENSVL HTS, OH 44122
Dan H
Job Details: 06/19/2017
Installed new defrost timer, op test good ; Job Cmplt
Near Beachwood, OH 44122
Dan H
Job Details: 06/19/2017
GE REFRIGERATOR Customer complaint that unit is leaking water, found water spraying out of compression fitting on supply line, advised customer that they need a plumber to replace compression fitting, customer has plastic water line connected to refrigerator, advised cus
We serviced a
WRF535SMBM00 WHIRLPOOL
Model REFRIGERATOR
Near Willowick, OH 44095
Dan H
Job Details: 06/19/2017
Customer complaint of frost buold up in freezer section, found door gasket not sealing at top, used heat to expand gasket and petroleum jelly to help gasket stick to cabinet, op test good ; Job Cmpltd
We serviced a
FUF14DTARWH ge
Model freezer
Near Mentor, OH 44060
Dan H
Job Details: 06/19/2017
Customer complaint that unit is not cooling properly and is leaking from ice build up on floor, found evaporator drain tube clogged causing ice build up under evaporator and on freezer section floor(see pic), good frost pattern on evaporator, ice build up is blocking air flow, cleared ice and evaporator drain tube, op test good ; Job Cmpltd
We serviced a
MRT711BZDM00 MAYTAG
Model REFRIGERATOR
Near Parma, OH 44134
Chad P.
Job Details: 06/16/2017
Found unit not defrosting. Thermistot and bimetal check good. Power has been corrected. Forced defrost through control. Unit is able to defrost. Needs control replaced. Please place cust on cancelation list. ; ordrng 1 W10802061 (CONTROL)
We serviced a
MFT2976AEM02 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44109
Chad P.
Job Details: 06/16/2017
inne door liner cracked causing seal to come out. Unable to secure seal back into door. Needs door replaced. Advised it will take time for door to come in. If door arrives and you have not been contacted please call the office for install appt. ; ordrng 1 LW10341279
We serviced a
MFD2561HEB WHIRLPOOL
Model REFRIGERATOR
Near Middleburg Heights, OH 44130
Chad P.
Job Details: 06/16/2017
Found the ball bearings in the freezer door tracks are falling out and seizing up causing a poor seal on the door and creating frost. Needs both tracks replaced. ; ordrng 2 12002683 (slide)s
We serviced a
KDFE104DBL0 KITCHENAID
Model DISHWASHER
Near Strongsville, OH 44136
Chad P.
Job Details: 06/16/2017
Found tracks for upper rack binding. Needs tracks replaced. ; ordrng 1 W11048936 (TRACK) and 1 W11110542 (TRACK)
We serviced a
MVWC565FW0 MAYTAG
Model WASHER
Near Strongsville, OH 44136
Chad P.
Job Details: 06/16/2017
Found control has power but is not responding to any commands or diagnostics mode. Needs control replaced. Cust very unhappy and its likely that the unit will be replaced. Purchased from home depot. ; ordrng 1 W10916229 (CONTROL)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Streetsboro, OH 44241
Tim G.
Job Details: 06/16/2017
nstalled valve and cycled icemaker. Unit filled after the harvest completed. Advised the customer to give the unit 12-24 hrs to make ice. ; Job Cmpltd
We serviced a
RTW4516FW1 ROPER
Model WASHER
Near Brooklyn Heights, OH 44131
Chad P.
Job Details: 06/16/2017
Ran unit on the largest cycle possible. No leaking. No signs of unit leaking. Advised wash tub is backing up. Likely this is whats leaking. Advised to snake out wash tube. Op test ok. ; Job Cmpltd
We serviced a
WFG505M0BS0 WHIRLPOOL
Model RANGE
Near Cleveland, OH 44109
Chad P.
Job Details: 06/16/2017
Installed manifold. Op test ok. ; Job Cmpltd,
We serviced a
WRF736SDAW11 WHIRLPOOL
Model REFRIGERATOR
Near Parma Heights, OH 44130
Chad P.
Job Details: 06/16/2017
Arrived to find unit in total no cool again. Tapped system. Unit is 20 in vac. Added charge. No change. Unit restricted. Tech able to get gas through filter drier. Removed and tested cap. Unable to passs gas throuh cap tube. Techline: kurt. Advised that cap tube is restricted. Non repairable. Out of warranty
We serviced a
WRT311FZDM00 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44135
Chad P.
Job Details: 06/16/2017
Installed washer. Op test ok. ; Job Cmpltd,
We serviced a
MGDB755DW3 MAYTAG
Model DRYER
Near Strongsville, OH 44136
Chad P.
Job Details: 06/16/2017
Found belt broke. All other areas check okay. Replaced belt. Op test ok. ; used 1 341241 (BELT) from stock, Job Cmpltd,
We serviced a
FRIGIDAIRE WALL OVEN
Model PLEB30T8CCB
Near Auburn Township, OH 44023
Tim G.
Job Details: 06/16/2017
Complaint that the top oven is not heating bake nor broil. Checked and found thermal devices ok and no power to either element. Found unit needs relay board. Quoted customer for board and they would like to think about it. ; Cllctd $96.02 CC Ref # 742553603, Job Cmptd
We serviced a
KENMORE WASHER
Model 110.29882890
Near Huntsburg, OH 44046
Robert A.
Job Details: 06/16/2017
Found coupler broken, trans spins free, replaced coupler, op test ok; used 1 285753A (COUPLING18.28) from stock, , Job Cmpltd,
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300EBL01
Near Munson Township, OH 44024
Robert A.
Job Details: 06/16/2017
Temps good, i/m empty, no water through disp, can hear valve humm, found water line behind unit kinked, when unit is pulled out has good water flow, suggest having a plumber reroute line, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL DRYER
Model WED7000DW0
Near Geneva Township, OH 44041
Arthur V
Job Details: 06/16/2017
Noise was from coins between drum and front panel. Found clips broken causing issue Cust needs afternoon. ; ordrng 2 W10854425 (clip)s, schdld next appmnt for 6/22 THU 1-5,
Near Concord Township, OH 44077
Robert A.
Job Details: 06/16/2017
WHIRLPOOL REFRIGERATOR WRF736SDAM1, Door closer on right side fresh food door loose and creaking when opening. Nothing to do with alarm-- tightened closer screws Op test good. Door opening and closing with no noise ; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SMYW04
Near Andover, OH 44003
Arthur V
Job Details: 06/16/2017
Replaced main control. Unit started and started to cool. Op test good Took core for return ; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF532SMBM01
Near Newbury Township, OH 44065
Robert A.
Job Details: 06/16/2017
Found cond line leaking, removed section and replaced, pulled 28"vac w/pump, watched, charged 5oz r134a, unit cooling, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WTW6600SW1
Near Cleveland, OH 44139
Robert A.
Job Details: 06/16/2017
Installed bearing kit, rps kit, lid, hinges, and top, ran diagnostic cycle, op test ok; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWB765FW0
Near Moreland Hills, OH 44022
Tim G.
Job Details: 06/16/2017
Customers complaint that the clothing is coming out very tangled. Checked and found stored errors F7E0 lost power during the spin cycle. F0E5 off balance load, F2E1 UI button stuck. Checked and found that the customer has a anti flood alarm in series with the unit attached to the drain hose (see pic) designed that if the water level in the tub should reach the drain hose it cuts power to the unit. Tested the anti flood and found the unit does turn off if activated. Advised the customer that this may be an issue if the sink should backup. Customer also is plugged into a non grounder two prong outlet and was advised that the unit needs to be grounded. Tested the unit on normal wash and showed customer the level of the water to find it to fill a 1/4 way full. Tested deep water fill and found the unit to fill 3/4 way full. Found the unit functioning properly. ; Job Cmpltd,
We serviced a
JENN-AIR REFRIGERATOR
Model JSD2789DES
Near Solon, OH 44139
Gail V.
Job Details: 06/16/2017
Complaint that the unit is leaking on the fz side. Checked and found the evap drain frozen over due to blocked drain. Quoted customer for ice removal and drain clean. Cleared ice and snaked drain, op test good. ; , Job Cmpltd,