We serviced a
B136CAR3 WHIRLPOOL
Model REFRIGERATOR
Near East Cleveland, OH 44112
Dan H
Job Details:
09/21/2017
We serviced a
UNKNOWN WHIRLPOOL
Model REFRIGERATOR
Near Brooklyn, OH 44144
Dan H
Job Details:
09/21/2017
Rtm want to reschedule because fridge has not been running for 24 hours, rescheduling for next thursday; schdld next appmnt for 9/28 THU
We serviced a
NTW4516FW1 AMANA
Model WASHER
Near Garfield Heights, OH 44105
Dan H
Job Details:
09/21/2017
Customer complaint of funny noise, ran manual test cycle for heavy agitate, heard high pitch squealing sound, found oil dripping out of gear case, cam worn out, unit needs new gearcase and cam; ordrng 1 W10721967 (drive pulley) and 1 W11035749 (gearcase), schdld next appmnt for 9/27 WED
We serviced a
WRF560SEYM05 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44105
Dan H
Job Details:
09/21/2017
Customer complaint that unit is not cooling, fresh food section temperature at 74 degrees, freezer section temperature at 15 degrees, found evaporator fan frozen in frost build up on top of evaporator, unit already has new thermistor installed, unit needs new control and user interface ; ordrng 1 W11035836 (cntrl-elec) and 1 W11082783 (cntrl-elec), schdld next appmnt for 9/27 WED
We serviced a
WRB322DMBM00 WHIRLPOOL
Model REFRIGERATOR
Near North Ridgeville, OH 44035
Paul H.
Job Details:
09/21/2017
CC noise in FC, described as a chuga chuga sound, entered diagnostics and cycled damper to verify if that is the sound they are hearing, confirmed, explained that is normal. Op test ok; Job Cmpltd
We serviced a
WFG320M0BW0 WHIRLPOOL
Model RANGE
Near Lorain, OH 44055
Paul H.
Job Details:
09/21/2017
Customer stated that unit runs for 15-20 minutes then cuts off, started a 350F bake and waited, while preheated customer said he has experienced it while turning on light, turned on light and gfi tripped, installation guide page 6 states that the range can be plugged into a gfci, however it also states that "nuisance tripping" is possible due to the operating nature of an electronic gas range, explained to customer, after unit tripped I was able to reinitialize a 350F bake and this time hitting the oven light switch did not trip the gfci, recommend customer run a separate outlet.; Job Cmpltd
We serviced a
MGDC215EW2 MAYAG
Model DRYER
Near Lorain, OH 44052
Paul H.
Job Details:
09/21/2017
Replaced timer, started a timed cycle at the 30-35 minute mark and observed, proceeded normally, op test ok.; Job Cmpltd
We serviced a
MVWC565FW0 maytag
Model washer
Near Lorain, OH 44052
Paul H.
Job Details:
09/21/2017
Ran diagnostics, f5e2 lid lock, f7e1 basket speed, cleared both, unit was not level, adjusted and ran a test cycle, tested fine, no errors afterwards, discussed loading and how the unit balances. Op test ok.; Job Cmpltd
We serviced a
GENERAL ELEC DRYER
Model GTDP200EF2WS
Near Cleveland, OH 44109
Brian B
Job Details:
09/21/2017
Found bulb burned out for inside light. Ran test cycle on dryer. All functions are normal. Removed bulb. Advised customer that warr co. does not cover bulbs. Customer will purchase at local hardware store. Optest ok.; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Atwater, OH 44201
Robert A.
Job Details:
09/21/2017
Installed ui and i/m, i/m cycled and filled, op test ok; Job Cmpltd,
We serviced a
GW399LXUS06 WHIRLPOOL
Model RANGE
Near Williamsfield, OH 44093
Benjamin B.
Job Details:
09/21/2017
Installed valves op test ok two knobs are broken need to order shipmto cust to install ; ordrng 1 W10177201 (knob) and 1 WP7733P526
We serviced a
WTW5800BW0 WHIRLPOOL
Model WASHER
Near Cleveland, OH 44135
Dan H
Job Details:
09/21/2017
Customer complaint that unit is not filling with hot water on bulky wash cycle, started bulky wash cycle on hot water setting, unit filled with hot water, unit is operating as designed ; Job Cmpltd
We serviced a
KITCHENAID RANGE
Model KFGG500ESS2
Near Ravenna, OH 44266
Robert A.
Job Details:
09/21/2017
Ran diognastics, no codes, Set bake 350, bake burner lite, unit preheated, watched cycle, good, tested broil, good, tested conv bake, good, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL MICRO OVEN
Model WMH32519FB0
Near Burton, OH 44021
Brian B
Job Details:
09/21/2017
ound relay on c/b clicking on and off for interior light, bottom light open; ordrng 1 8206232 (LIGHT) and 1 W11044727 (CONTROL), schdld next appmnt for 9/28 THU !,
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS4
Near Cleveland, OH 44110
Brian B
Job Details:
09/21/2017
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS1
Near Chester Township, OH 44026
Chad P.
Job Details:
09/21/2017
Ran normal wash. Found wash motor seized mid washed. Needs sump replaced. Advised cust she will need to contact wpl for auth. Office not to order aprts unless contacted. ; ordrng 1 WPW10605057 (SUMP),
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBW00
Near Seven Hills, OH 44131
Chad P.
Job Details:
09/20/2017
Found door switch not plunging far enough to cycle ice maker. Installed spacer. I.m. Cycled. Op test ok. ; used 1 WP2177331 (DOOR SPACER) job comtd
We serviced a
KITCHENAID REFRIGERATOR
Model KSSS42MDX05
Near Cleveland, OH 44107
Brian B
Job Details:
09/20/2017
We serviced a
FFHS2611LWKA FRIGIDAIRE
Model REFRIGERATOR
Near Parma Heights, OH 44130
Dan H
Job Details:
09/20/2017
Installed new ice maker, op test good ; Job Cmpltd
We serviced a
KGRS807SSS00 KITCHENAID
Model RANGE
Near Roaming Shores, OH 44084
Benjamin B.
Job Details:
09/20/2017
Replaced all parts op test ok;
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBW00
Near Seven Hills, OH 44131
Chad P.
Job Details:
09/20/2017
Found door switch not plunging far enough to cycle ice maker. Installed spacer. I.m. Cycled. Op test ok. ; used 1 WP2177331 (DOOR SPACER) from stock, Job Cmpltd,
We serviced a
KDTE204ESS4 KITCHENAID
Model DISHWASHER
Near Perry, OH 44081
Corina B
Job Details:
09/20/2017
CC that the door does not latch and all the controls do not work. Found the unit is not installed correctly. Advised cust to have it installed correctly. The lt hand door was not in the right hinge to close properly. Re attached the door. Checked the ui every button is lighting up when you touch them.. Ran a calibration. Optest ok. ; Job Cmpltd
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBW00
Near Seven Hills, OH 44131
Chad P.
Job Details:
09/20/2017
Found door switch not plunging far enough to cycle ice maker. Installed spacer. I.m. Cycled. Op test ok. ; used 1 WP2177331 (DOOR SPACER) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL DRYER
Model MGDB755DW3
Near Brecksville, OH 44141
Chad P.
Job Details:
09/20/2017
Unit is heating and cycling. Tech unable to access venting but can see exit on out side of house which appears to have a birds next in it. Advised to have venting cleaned and unit should return to working properly. Op test ok. ; Job Cmpltd,
We serviced a
WHIRLPOOL RANGE GAS
Model WEG745H0FS0
Near Brecksville, OH 44141
Chad P.
Job Details:
09/20/2017
Found cord pinched in cabinet and cut in half. Spliced to get unit working. Needs cord replaced. ; ordrng 1 W11023766 (CORE, POWER), schdld next appmnt for 9/27 WED 2-5,
We serviced a
KENMORE WASHER
Model 110.27612600
Near Brecksville, OH 44141
Chad P.
Job Details:
09/20/2017
Found timer not advancing. Timer will work in any setting if manually advanced. Power and wiring checks good. Needs timer replaced. Cust will be thinking on repair. Office to not order parts unless contacted. ; ordrng 1 WP8577356 (TIMER), JOB COMPLTD
We serviced a
WHIRLPOOL MICROWAVE
Model GH7208XRY4
Near Broadview Heights, OH 44147
Chad P.
Job Details:
09/20/2017
Found door trim cam unglued and caught lf trim and bent. Needs door trim replaced. Also, inverter not sending power to mag. Needs mag and inverter replaced at the same time. Big job. Very heavy unit. Requires two techs to remove and install. ; ordrng 1 8206079 (magnetron) and 1 W10217711 (inverter) and 1 W10291311 (trim-door), schdld next appmnt for 9/27 WED !,
We serviced a
KITCHENAID DISHWASHER
Model KUDS35FXBL8
Near Avon, OH 44011
Brian B
Job Details:
09/20/2017
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS00
Near Solon, OH 44139
Robert A.
Job Details:
09/20/2017
Installed evap cover and control, op test ok; Job Cmpltd,
We serviced a
KITCHENAID MICRO/OVENCOMBO
Model KEMS379BBL01
Near Solon, OH 44139
Robert A.
Job Details:
09/20/2017
Installed and tested sensors, op test ok; Job Cmpltd,
We serviced a
WRF560SEYM05 WHIRLPOOL
Model REFRIGERATOR
Near Bay Village, OH 44140
Paul H.
Job Details:
09/20/2017
CC gasket on FC not sealing all the way every time, is sealed today, checked retractors and all issues that cans cause drawer to not shut properly, everything checks good, unable to produce issue, advised customer to monitor; Job Cmpltd
We serviced a
WTW8500DW0 WHIRLPOOL
Model WASHER
Near Westlake, OH 44145
Paul H.
Job Details:
09/20/2017
Replaced user interface, ran test 51, all functions passed, op test ok.; Job Cmpltd
We serviced a
WED6400SW0 WHIRLPOOL
Model DRYER
Near North Royalton, OH 44133
Paul H.
Job Details:
09/20/2017
Replaced idler pulley, ran dryer on timed dry for ten minutes, op test ok, nice and quiet, customer stated that the end of cycle signal seemed to be cutting out, had it on loud during first ten minute cycle, worked fine, ran another ten minute cycle with it set to soft, worked fine, unable to troubleshoot signal issue at this time.; Job Cmpltd
We serviced a
WRV986FDEM01 WHIRLPOOL
Model REFRIGERATOR
Near Concord Township, OH 44077
Benjamin B.
Job Details:
09/20/2017
Installed sevice pointer kit op test ok.; Job Cmpltd
We serviced a
MGDB765FW0 MAYTAG
Model DRYER
Near WARRENSVL HTS, OH 44128
Dan H
Job Details:
09/20/2017
Customer complaint that unit is not heating, found no gas entering unit, found saftey plus valve on gas line clogged with oil, cleaned out, unit heats, op test good ; Job Cmpltd
We serviced a
MER6772BAC MAYTAG
Model RANGE
Near WARRENSVL HTS, OH 44122
Dan H
Job Details:
09/20/2017
Installed new broil element, op test good ; Job Cmpltd
We serviced a
RBD245PRS00 WHIRLPOOL
Model RANGE
Near University Heights, OH 44118
Dan H
Job Details:
09/20/2017
Installed new control, op test good ; Job Cmpltd
Near Brecksville, OH 44141
Chad P.
Job Details:
09/20/2017
KENMORE WASHER 110.2761260Found timer not advancing. Timer will work in any setting if manually advanced. Power and wiring checks good. Needs timer replaced. Cust will be thinking on repair. Office to not order parts unless contacted. ; ordrng 1 WP8577356 (TIMER), used
We serviced a
WHIRLPOOL MICROWAVE
Model GH7208XRY4
Near Broadview Heights, OH 44147
Chad P.
Job Details:
09/20/2017
Found door trim cam unglued and caught lf trim and bent. Needs door trim replaced. Also, inverter not sending power to mag. Needs mag and inverter replaced at the same time. Big job. Very heavy unit. Requires two techs to remove and install. ; ordrng 1 8206079 (magnetron) and 1 W10217711 (inverter) and 1 W10291311 (trim-door), schdld next appmnt for 9/27 WED !,
We serviced a
WHIRLPOOL RANGE
Model KOCE500ESS05
Near Westlake, OH 44145
Chad P.
Job Details:
09/20/2017
Verified pop. Sent pic. Found door latch plunger melted . ThermL event in oven. Customer said flames came from front of broil element. Removed and inspected element. Element checks ok. Ran diag and tested bake and broil. All functions are working. Flames came from something that was in oven.. Will need new door lock assembly. Office to order part.; ordrng 1 W10883049 (DOOR LATCH), schdld next appmnt for 9/27 WED !,
We serviced a
WHIRLPOOL WASHER
Model WTW4616FW1
Near Rocky River, OH 44116
Brian B
Job Details:
09/20/2017
Removed damaged basket.. Installed new basket.. ran calibration and auto test.. optest ok..; Job Cmpltd,
We serviced a
KITCHENAID MICRO/OVENCOMBO
Model KEMS379BBL01
Near Solon, OH 44139
Robert A.
Job Details:
09/20/2017
Installed and tested sensors, op test ok; Job Cmpltd,
We serviced a
KITCHENAID MICRO/OVENCOMBO
Model KEMS379BBL01
Near Solon, OH 44139
Robert A.
Job Details:
09/20/2017
Installed and tested sensors, op test ok; Job Cmpltd,
We serviced a
MAYTAG RANGE
Model MER8800DS1
Near North Royalton, OH 44133
Chad P.
Job Details:
09/20/2017
ound debris under element. Cleaned out. Advised next time oven is hooked up and run it will stink a little bit. Took photo of debris. ; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED25TWXDN01
Near Mayfield Heights, OH 44124
Robert A.
Job Details:
09/20/2017
Found comp clicking on and off, tested comp, good, replaced relay, op test ok; used 1 8201786 (STARTER71.55) from stock,, Job Cmpltd,
We serviced a
KENMORE REFRIGERATOR
Model 106.58146801
Near Rocky River, OH 44116
Brian B
Job Details:
09/20/2017
Found machine not running, both sides at room temp. Tapped on tstat. Machine started running.. all other functions are working properly. Will give est. cust paid dep. cust needs early appt if poss.; ordrng 1 W11088945 (TSTAT 9267), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 9/27 WED 8-11,
We serviced a
WHIRLPOOL WASHER
Model GHW9400PW4
Near Strongsville, OH 44136
Chad P.
Job Details:
09/20/2017
Installed door bellow. Op test ok. ; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWC415EW1
Near Cleveland, OH 44111
Brian B
Job Details:
09/20/2017
When plugged in, lid lock starts clicking. Ran diag, F5E3, lid unlock fault. Replaced lid lock from t/s. Ran calibration and auto test and drain and spin. Optest ok.; used 1 W10838613 (LATCH) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT511SZDM00
Near Novelty, OH 44072
Robert A.
Job Details:
09/20/2017
Found frost in frz front middle of door, door seal good, frost kit has been installed, took temp of outside door, colder in center, needs door; ordrng 1 LW10648583 (FRZ DOOR) and 1 WPW10481434 (NAME PLATE), schdld next appmnt for 10/13 FRI !,
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DSS4
Near Olmsted Township, OH 44138
Chad P.
Job Details:
09/20/2017
Found latch sticking. Water spots around top of the door. Install and door alignment checks good. Water is getting around top of door. Needs latch and gasket replaced. ; ordrng 1 W10300924V (GASKET) and 1 WPW10653840 (LATCH), schdld next appmnt for 9/26 TUE 8-11,
We serviced a
MAYTAG REFRIGERATOR
Model M1TXEGMYW00
Near Parkman Township, OH 44062
Robert A.
Job Details:
09/20/2017
Found comp and cond fan running, evap fan receiving power, not running, evap 1/4 frosted, comp pulling .65amp, tapped system, in 15"vac, needs comp kit ans evap; ordrng 1 W10507884 (COMP KIT) and 1 WP2163777 (FAN BLADE) and 1 WPW10189703 (FAN MOTOR) and 1 WPW10314205 (EVAP), used 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock, schdld next appmnt for 9/27 WED
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5LHAXWQ00
Near Cleveland, OH 44109
Chad P.
Job Details:
09/19/2017
Found cube jammed. Removed. Op test ok. job compltd,
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH31017AB4
Near Valley View, OH 44125
Robert A.
Job Details:
09/19/2017
Fount turn table is turning but motor is making a grinding noise. Mounting and power checks good. Needs motor replaced. ; ordrng 1 W10642989 (MOTOR), schdld next appmnt for 9/28 THU !,
We serviced a
KITCHENAID REFRIGERATOR
Model KSSO42QTX02
Near Lyndhurst, OH 44124
Robert A.
Job Details:
09/19/2017
Installed control bd, op test ok; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd, saved tckt [SdLink\296665e.png], saved
We serviced a
JENN-AIR WALL OVEN
Model JJW9630DDS
Near Solon, OH 44139
Robert A.
Job Details:
09/19/2017
Installed receptical nd tested op test ok; Job Cmpltd,
We serviced a
JENN-AIR COOKTOP ELE
Model JED8430BDF
Near Solon, OH 44139
Robert A.
Job Details:
09/19/2017
Cc rt frnt burner always on high, tested burner, found not cycling, needs switch; ordrng 1 WP74008248 (SWITCH63.62), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, schdld next appmnt for 9/26 TUE ! [**],
We serviced a
WHIRLPOOL RANGE
Model WFG540H0ES1
Near Bainbridge, OH 44023
Robert A.
Job Details:
09/19/2017
Ran diagnostics, no codes, set bake, unit lite, watched unit cycle, good, added ground, watched unit, good, op test. Ok; Job Cmpltd,
We serviced a
MIFI2269VEB5 MAYTAG
Model REFRIGERATOR
Near Painesville Township, OH 44077
Jeff M
Job Details:
09/19/2017
The units drain was frozen i stemed the unit out installed new part form ts unit op tested good ; used 1 W10619951 (TUBE-DRAIN
We serviced a
LGQ9858PW0 WHIRLPOOL
Model DRYER
Near Painesville Township, OH 44077
Corina B
Job Details:
09/19/2017
CC that the unit does not stay hot. Checked vent, good airflow. Turned unit on let it cycle igniter turns on and off but does not light the gas. Replaced the coils from t/s. Vacuumed out the unit. Advised the cust to replace the foil vent with a semi rigid or rigid vent. Optest ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAM04
Near Streetsboro, OH 44241
Robert A.
Job Details:
09/19/2017
Found evap drain clogged/frozen, cleared, op test ok; Job Cmpltd,
We serviced a
GB2FHDXWS02 WHIRLPOOL
Model REFRIGERATOR
Near University Heights, OH 44118
Dan H
Job Details:
09/19/2017
Customer complaint that unit is not cooling, fresh food section temperature at 62 degrees, freezer section temperature at -3 degrees, evaporator fan is running, condenser fan and compressor are running, found evaporator frozen solid, defrost heater is good, bimetal is good, unit needs new control, installed new control and defrosted evaporator, op test good ; used 1 WPW10503278 (CTRL BOARD) Job Cmpltd
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGUB2642LE3
Near Mantua, OH 44255
Robert A.
Job Details:
09/19/2017
We serviced a
WRF560SMYH04 WHIRLPOOL
Model REFRIGERATOR
Near Oberlin, OH 44074
Paul H.
Job Details:
09/19/2017
Installed air filters and showed customer, lubricated crisper drawer and pulled in and out a couple of times, op test ok; Job Cmpltd
We serviced a
KITCHENAID REFRIGERATOR
Model KBFS20EVMS5
Near Russell Center, OH 44072
Robert A.
Job Details:
09/19/2017
Found evap drain frozen, temps good, needs evap drain installed and ice cleared, replaced drain, part sent to cust w10619951, cleared ice, op test ok; Cllctd $223.05 CC Ref # 835497185, Job Cmpltd, saved tckt
We serviced a
JGB760SEF2SS GE
Model RANGE
Near Lorain, OH 44052
Paul H.
Job Details:
09/19/2017
Replaced igniter, tested by lighting broil, op test ok.; Job Cmpltd
We serviced a
WRF992FIFM00 WHIRLPOOL
Model REFRIGERATOR
Near Oberlin, OH 44074
Paul H.
Job Details:
09/19/2017
Unit is getting air migration in IM, found flapper not seating properly, needs separator assembly; ordrng 1 W10672579 (door-ice), schdld next appmnt for 9/26 TUE
We serviced a
GSH25JGDBWW GE
Model REFRIGERATOR
Near Lorain, OH 44053
Paul H.
Job Details:
09/19/2017
No water dispensing at dispenser, verified supply pressure at shut off valve, verified flow through filter and head, verified flow at john guess under door, line is frozen in door, ordering door; ordrng 1 WR78X12721 (door asm foam fz wh), schdld next appmnt for 9/26 TUE
We serviced a
MVWC565FW0 MAYTAG
Model WASHER
Near Lorain, OH 44052
Paul H.
Job Details:
09/19/2017
Put into diagnostics. Found errors f81 long fill, f2e1 stuck key. Opened valves completely to resolve long fill issue. Stuck key may have been from holding start button too long. Clicking when slowing down in spin cycle. Replaced cam to resolve issue of clicking. Calibrated washer then ran through drain and spin. Came down from spin with no clicking noises, but did not unlock lid. Did not pull any errors for lid not unlocking. Ordering new control board to fix locking issue.; ordrng 1 W11116594 (CONTROL BOARD), used 1 W10721967 (PULLEY) from stock, schdld next appmnt for 9/26 TUE
We serviced a
WOC54EC0AS02 WHIRLPOOL
Model MICROWAVE
Near North Ridgeville, OH 44039
Paul H.
Job Details:
09/19/2017
Put into diagnostics and found f1e0 for internal error. Tech manual states to replace mrc board. Ordering board.; ordrng 1 WPW10632435 (cntrl-elec)
We serviced a
NED4600YQ1 AMANA
Model DRYER
Near Painesville, OH 44077
Jeff M
Job Details:
09/19/2017
The unit has a smell i found some hair by the heating ele. The unit op tested good.
We serviced a
WFW7590FW0 WHIRLPOOL
Model WASHER
Near Cleveland, OH 44102
Jeff M
Job Details:
09/19/2017
The unit was unpluged. I ran a calibration test cycle unit tested good a lot of suds though. Customers using too much soap; Job Cmpltd
We serviced a
AGR6303MFB0 AMANA
Model RANGE
Near Cleveland, OH 44107
Jeff M
Job Details:
09/19/2017
Customer was not waiting long enough for the unit to preheat explain to her after the chime wait an extra 10-15 minutes for a proper preheat unit tested good; Job Cmpltd
We serviced a
CAE2743BQ0 WHIRLPOOL
Model WASHER
Near Cleveland, OH 44108
Jeff M
Job Details:
09/19/2017
The coin mechanism is not sliding out there was a metal bar inside the coin mechanism itself it was bent I rebent it into position unit tested good; Job Cmpltd
We serviced a
WED5000DW2 WHIRLPOOL
Model DRYER
Near Painesville, OH 44077
Benjamin B.
Job Details:
09/19/2017
Found door switch strike broke replaced same op test ok ; used 1 WP3406107 (SWITCH) from stock, Job Cmpltd
We serviced a
WRF990SLAM02 WHIRLPOOL
Model REFRIGERATOR
Near Madison Township, OH 44057
Benjamin B.
Job Details:
09/19/2017
Found fresh food evap full of frost freezer also has frost near rails on door on left and right side need to follow service pointers ; ordrng 1 W10861900 (cntrl-elec) and 1 W10864518 (adapter)
We serviced a
JT912SOK4SS GE
Model WALL OVEN
Near Mentor, OH 44060
Benjamin B.
Job Details:
09/19/2017
Found dlb relay closing for boril also closing for bake but bake relay is not closing all limits less than one element is 38 ohms ; ordrng 1 WB27T10800 (control erc)
We serviced a
WRF757SDEE01 WHIRLPOOL
Model REFRIGERATOR
Near Willoughby, OH 44094
Corina B
Job Details:
09/19/2017
CC that the ff is not cooling. Ff 51 fz 0. Checked the ff evap, covered in frost. Found service pointer W11092686C, to replace the harness. Called BB to order part. ; ordrng 1 W11033168 (HARNESS), schdld next appmnt for 9/26 TUE
We serviced a
ADB1300AFS1 AMANA
Model DISHWASHER
Near Garfield Heights, OH 44105
Corina B
Job Details:
09/19/2017
CC that the water is not drain from the unit. Found the drain hose is laying on the bottom of the cabinet. Raised the drain hose. Ran a calibration unit drained. Optest ok. ; Job Cmpltd
We serviced a
ADB1300AFW0 AMANA
Model DISHWASHER
Near University Heights, OH 44118
Corina B
Job Details:
09/19/2017
CC that the spray arm and support are broken. Checked the spray arms and the support are good. Advised the cust the spray arms are suppose to be loose. Started a cycle, Optest ok. ; Job Cmpltd
We serviced a
WRF757SDEE01 WHIRLPOOL
Model REFRIGERATOR
Near Willoughby, OH 44094
Corina B
Job Details:
09/19/2017
C that the ff is not cooling. Ff 51 fz 0. Checked the ff evap, covered in frost. Found service pointer W11092686C, to replace the harness. Called BB to order part. ; ordrng 1 W11033168 (HARNESS), schdld next appmnt for 9/26 TUE
We serviced a
KUDM01TJWH0 WHIRLPOOL
Model DISHWASHER
Near Highland Heights, OH 44143
Corina B
Job Details:
09/19/2017
CC that the unit does not finish the cycle. Removed the front panel. Checked the w/r and wh 10 ohms for the heater. Will need a new control. Called GS to order part. ; ordrng 1 WP8564543 (cntrl-elec), schdld next appmnt for 9/28 THU
We serviced a
WED7000DW1 WHIRLPOOL
Model DRYER
Near Rocky River, OH 44116
Dan H
Job Details:
09/19/2017
Installed new control, user interface, and rear seal, op test good ; Job Cmpltd
We serviced a
MHW3000BW0 MAYTAG
Model WASHER
Near Bay Village, OH 44140
Dan H
Job Details:
09/19/2017
Customer complaint of error code and unit is not draining, Ran diagnostics found f9e1(long drain) f0e1(load detected during cleaning cycle) and, f5e2(door lock error) error codes, found drain hose clogged, qouted customer to clean out drain hose, if drain hose is clear unit will need drain pump, customer does not want repair; ordrng 1 WPW10391443 (pump-water)
We serviced a
MVWC565FW0 MAYTAG
Model WASHER
Near Sheffield Lake, OH 44054
Dan H
Job Details:
09/19/2017
Customer complaint that unit does not advance to wash cycle, ran diagnostics found f8e1(long/no fill) and f0e2(oversuds) error codes, found drain hose laying on the floor, no sink or drain stack to put drain hose in, advised customer to have drain stack installed to coreect issue, elevated drain hose and started normal wash cycle, unit filled and advanced to wash cycoe, op test good, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent ; Job Cmpltd
We serviced a
WFW8410SW03 WHIRLPOOL
Model WASHER
Near Avon Lake, OH 44012
Dan H
Job Details:
09/19/2017
Customer complaint of loud grinding noise, noise is coming from drain pump vibrating, unit needs new drain pump, customer does not want repair; ordrng 1 WPW10730972 (pump-water)
We serviced a
WRX988SIBM03 WHIRLPOOL
Model REFRIGERATOR
Near Avon Lake, OH 44012
Dan H
Job Details:
09/19/2017
Customer complaint of frost build up in freezer section, found top left part of freezer section door gasket not sealing, used heat to expand and petroleum jelly to make gasket stick to cabinet, op test good ; Job Cmpltd
We serviced a
WRT311FZDW00 WHIRLPOOL
Model REFRIGERATOR
Near Mentor-on-the-Lake, OH 44060
Benjamin B.
Job Details:
09/19/2017
Found moisture buildup near duct from freezer to fresh food its normal condensation filled hole in door ; Job Cmpltd
We serviced a
WRX988SIBM01 WHIRLPOOL
Model REFRIGERATOR
Near Avon Lake, OH 44012
Dan H
Job Details:
09/19/2017
Customer complaint that unit is dispenisng crucshed and cubed ice at same time, unit is switching between crushed and cubed ice, unit is operating as designed ; Job Cmpltd
We serviced a
NTW4516FW1 AMANA
Model WASHER
Near Elyria, OH 44035
Paul H.
Job Details:
09/19/2017
Ran diagnostics. Had F9E1 error for long drain. Ran through drain and spin cycle with wet clothes, ran ok and spun out ok. Drain appears to be the cause of customers issue. Ordering pump.; ordrng 1 W10919003 (PUMP ASSY), schdld next appmnt for 9/26 TUE
We serviced a
KHHC2090SSS-2 KITCHENAID
Model MICROWAVE
Near Grafton, OH 44044
Paul H.
Job Details:
09/19/2017
Replaced touch panel and tested with cup of water. Tested ok and water was hot
We serviced a
KSSC48QTS03 KITCHENAID
Model REFRIGERATOR
Near Grafton, OH 44044
Paul H.
Job Details:
09/19/2017
Replaced auger motor and tested ok.; Job Cmpltd
We serviced a
WRF535SMBM WHIRLPOOL
Model REFRIGERATOR
Near MENTOR ON THE, OH 44060
Benjamin B.
Job Details:
09/19/2017
Reset tracks op test no good meed to order tracks door not opening closing properly ; ordrng 2 WPW10120018 (slide rail (frz))s, schdld next appmnt for 9/26 TUE
We serviced a
GARF19XXPK01 WHIRLPOOL
Model REFRIGERATOR
Near Mayfield Heights, OH 44124
Corina B
Job Details:
09/19/2017
CC that there is a noise from the compressor. Ff 37 fz 2.6. Evap fan and condenser fan are running. Removed back cover, Started the compressor there is a knocking noise. Will need a new compressor. Cust does not want to repair at this time
We serviced a
WRS325FDAM04 WHIRLPOOL
Model REFRIGERATOR
Near Olmsted Township, OH 44138
Dan H
Job Details:
09/19/2017
Customer complaint of loud vibrating noise, confirmed, found foam peice between condenser and frame worn out causing condenser to vibrate against frame, installed new piece of foam between condenser and frame rail, no noise now, op test good ; Job Cmpltd
Near Mentor-on-the-Lake, OH 44060
Benjamin B.
Job Details:
09/19/2017
Mits whirlpool refrigerator is getting water on top shelf
We serviced a
WFG320M0BW WHIRLPOOL
Model RANGE
Near Cleveland, OH 44108
Jeff M
Job Details:
09/19/2017
The unit has the 2 front 2 gas lines cut and there is a Mouse nest. Customer bought it two weeks ago from a dealer in the area she's going to return it
We serviced a
NTW4516FW WHIRLPOOL
Model WASHER
Near Cleveland, OH 44110
Jeff M
Job Details:
09/19/2017
We serviced a
MDBH955AWB WHIRLPOOL
Model DISHWASHER
Near University Heights, OH 44118
Jeff M
Job Details:
09/19/2017
The unit was leaking form the front i re lvled the unit op tested good ; Job Cmpltd
We serviced a
KFFS20EYMS01 WHIRLPOOL
Model REFRIGERATOR
Near Mentor, OH 44060
Corina B
Job Details:
09/19/2017
Found valve chattering need to order no charge to cust spoke with ab; ordrng 1 WPW10279866 (valve-inlt), schdld next appmnt for 9/26 TUE
We serviced a
KDFE104DSS2 WHIRLPOOL
Model DISHWASHER
Near Highland Heights, OH 44143
Corina B
Job Details:
09/19/2017
CC that the soap dispenser gasket is broken. Replaced the dispenser from t/s. Optest ok. ; used 1 W10861000 (DISPENSER-DISHWASHER) from stock, Job Cmpltd
