We serviced a
GSS25XGNACC GE
Model REFRIGERATOR
Near Wickliffe, OH 44092
Dan H
Job Details:
09/06/2017
Customer complaint that unit does not dispense ice or water, found wtaer line clogged in freezer section door, unable to unclog, found user interface not responding, user interface is recieving power, unit needs new freezer section door, user interface, and control; ordrng 1 WR55X10303 (user interface ) and 1 WR55X10942P (CNTRL) and 1 WR78X11494 (DOOR), schdld next appmnt for 9/14 THU
We serviced a
MDB7749SBM3 MAYTAG
Model DISHWASHER
Near Chardon, OH 44024
Corina B
Job Details:
09/06/2017
CC that the unit has no power. Checked the outlet no power to the bottom of the outlet. Will need an Checked the power going to the unit, with a different outlet 120v. Removed the panel and found the wire to the control is burnt, removed the ui and found silver migration. service pointer W10732429B, for corrosion or silver migration on the UIcalled tl Rick s-code S25462 for the UI and file # 7719989560. Used the jumper box and the main control would come on then turn off, drain pump would not turn on, will need a new main control. Called GS to order parts. Cust does not want to repair at this time
We serviced a
665.12773K312 KENMORE
Model DISHWASHER
Near Mentor, OH 44060
Dan H
Job Details:
09/06/2017
Installed new drain pump, op test good ; Job Cmpltd
We serviced a
WTW4816FW1 WHIRLPOOL
Model WASHER
Near Mayfield Heights, OH 44124
Corina B
Job Details:
09/06/2017
Ran diag F8E1 – NO FILL, LONG FILL, F8E5 – HOT, COLD REVERSED, F5E3 – LID UNLOCK FAULT ran an auto test, manual test and calibration test. Found the hot and cold water line were reversed. Optest ok.; Job Cmpltd
Near Mentor, OH 44060
Benjamin B.
Job Details:
09/06/2017
Near Mentor, OH 44060
Benjamin B.
Job Details:
09/06/2017
Whirlpool washer making noise WTW8040DW2
We serviced a
ATB2232MRB00 AMANA
Model REFRIGERATOR
Near Lorain, OH 44053
Paul H.
Job Details:
09/05/2017
Installed heat probe following provided instructions, should correct issue.; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd
We serviced a
CAE2743BQ0 WHIRLPOOL
Model WASHER
Near Lorain, OH 44053
Paul H.
Job Details:
09/05/2017
When I arrived, unit was in flood mode, gave ten minutes for timeout, explained to customer how flood mode works, stopped on its own, ran diagnostics, no errors, ran auto test, went through test fine, op test ok.;
We serviced a
MVWC555DW0 MAYTAG
Model WASHER
Near Sheffield, OH 44054
Paul H.
Job Details:
09/05/2017
Waited from 1:43 to 2:03, ran diagnostics, no errors, unit is slightly off level, adjusted, ran an auto test, tested fine, believe issue customer was having was off balance loads, discussed with customer, op test ok.; Job Cmpltd,
We serviced a
KUDS40CVSS0 WHIRLPOOL
Model DISHWASHER
Near Elyria, OH 44035
Paul H.
Job Details:
09/05/2017
Latch for dispenser is physically damaged, dispenser will need replaced, ran a test cycle, cleaning issue appears to be just a buildup issue, recommeded a cleaner be ran through it between now and the return visit, ; ordrng 1 WPW10199696 (dispenser)
We serviced a
WRT314TFDW00 WHIRLPOOL
Model REFRIGERATOR
Near Elyria, OH 44035
Dan H
Job Details:
09/05/2017
Installed door hinges and doors, op test good ; Job Cmpltd
We serviced a
WDT780SAEM2 WHIRLPOOL
Model DISHWASHER
Near Elyria, OH 44035
Dan H
Job Details:
09/05/2017
Installed new control, op test good ; Job Cmpltd
We serviced a
110.70222512 KENMORE
Model DRYER
Near Amherst Township, OH 44001
Dan H
Job Details:
09/05/2017
Installed propane conversion kit, op test good, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube
We serviced a
WRF555SDFZ01 WHIRLPOOL
Model REFRIGERATOR
Near Amherst, OH 44001
Dan H
Job Details:
09/05/2017
Installed new spacer, op test good ; Job Cmpltd
We serviced a
WRB322DMBW00 WHIRLPOOL
Model REFRIGERATOR
Near Sheffield, OH 44054
Dan H
Job Details:
09/05/2017
Customer complaint that unit is not cooling properly and of frost build up in freezer section , fresh food section temperature at 43 degrees, freezer section temperature at 9 degrees, evaporator fan is running, evaporator has good frost pattern, compressor is running, condenser fan is running, compressor amp draw at 1.2 amps, no frost found in freezer section, freezer section and fresh food section doors are sealinig, no air leaks found in cabinet, unable to duplicate the problem, unit is operating as designed ; Job Cmpltd
We serviced a
MDBH965AWB WHIRLPOOL
Model DISHWASHER
Near Westlake, OH 44145
Dan H
Job Details:
09/05/2017
Customer complaint that unit is not cleaning dishes, placed glasses upright in rack corners, started normal wash cycle, glasses filled, incoming water temperature at 100 degrees, found rinse aid dispenser empty, advised customer to run hot water in sink before starting, to fill rinse aid dispenser, and on proper soap amount, unit is operating as designed ; Job Cmpltd
We serviced a
LFFU14F5HWD FRIGIDAIRE
Model FREEZER
Near Cleveland, OH 44120
Corina B
Job Details:
09/05/2017
CC that the fz is not cooling. Found the fz door is not closing. The gasket is riped at the bottom. Removed evap cover, frost over the evap. Will need a new gasket. Called GS to order parts. ; ordrng 1 5304507201 (GASKET)
We serviced a
KUDC10IXWH4 KITCHENAID
Model DISHWASHER
Near WARRENSVL HTS, OH 44122
Corina B
Job Details:
09/05/2017
Replaced the parts listed. Ran a calibration. Optest ok. ; Job Cmpltd
We serviced a
RTW4640YQ0 ROPER
Model WASHER
Near Parma, OH 44134
Corina B
Job Details:
09/05/2017
CC that there is a loud banging. Ran diag F2E3 – MISMATCH OF MAIN CONTROL & UI, F7E5 – SHIFTER FAULT, F2E1 – STUCK KEY. Ran auto test, ran a drain/spin, no banging. Threw 6 towels in ran a rinse/spin. Will need the supension rods. Cust does not want to fix at this time
We serviced a
WTW4816FW1 WHIRLPOOL
Model WASHER
Near Mentor, OH 44060
Dan H
Job Details:
09/05/2017
Customer complaint of loud noise during agitation, ran heavy agitate on high speed spin, no unusual noises heard, unit is operating as designed ; Job Cmpltd
We serviced a
PAVT344AWW WHIRLPOOL
Model WASHER
Near Shaker Heights, OH 44122
Jeff M
Job Details:
09/05/2017
The units not spinning agitating I found the drain pump seized up. The unit needs a ne pump n belt ; ordrng 1 WP35-6780 (PUMP) and 1 WP21352320 (BELT),
We serviced a
MFI2570FEZ02 MAYTAG
Model REFRIGERATOR
Near Lyndhurst, OH 44124
Corina B
Job Details:
09/05/2017
CC that there is frost in the fz and the light does not come on. Checked the seal, good. Steamed the light out and sprayed silicone on light switch. Optest ok.; Job Cmpltd
We serviced a
MDB4949SDM3 MAYTAG
Model DISHWASHER
Near Shaker Heights, OH 44122
Jeff M
Job Details:
09/05/2017
The unit has a thermister error code i checked the heating system tested good thet Control also has a drain fuse error code 8-2 8-3 code the drain tested god the unit needs a new control ; ordrng 1 W10906430 (CONTROL),
We serviced a
WRF767SDEM01 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland Heights, OH 44106
Corina B
Job Details:
09/05/2017
Replaced the harness. Advised cust to replace the plastic water line with a copper or semi flex water line. Optest ok; Job Cmpltd
We serviced a
ASD2620HRZ AMANA
Model REFRIGERATOR
Near WARRENSVL HTS, OH 44128
Jeff M
Job Details:
09/05/2017
The start device has failed I in stalled truck stock device unit test good; used 1 8201786 (STARTER) from stock,
We serviced a
WTW4800BQ1 WHILRPOOL
Model WASHER
Near East Cleveland, OH 44112
Corina B
Job Details:
09/05/2017
CC that it keeps clicks and does nothing. Ran diag, no codes. Ran an auto test and a normal cycle. Running as designed. Optest ok. ; Job Cmpltd
We serviced a
GP2FHDXWQ02 WHIRLPOOL
Model REFRIGERATOR
Near Parma, OH 44129
Jeff M
Job Details:
09/05/2017
The unit had ice in the drain i steamed the unit and installed the kit unit op tested good ; used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 W10619951 (TUBE-DRAIN) from stock,
We serviced a
JTP35SM2SS GE
Model WALL OVEN
Near Cleveland, OH 44118
Corina B
Job Details:
09/05/2017
Replaced the main control. Heated oven to 350*. Optest ok; Job Cmpltd
We serviced a
MDB8959SFZ4 WHIRLPOOL
Model DISHWASHER
Near Cleveland, OH 44110
Corina B
Job Details:
09/05/2017
CC that the top rack will not stay in the rack. Found the rail is broken. Will need new rails. Called GS to order parts. ; ordrng 1 W11048934 (RAIL LF) and 1 W11048936 (RAIL RT), schdld next appmnt for 9/13 WED
We serviced a
WRF992FIFM00 WHIRLPOOL
Model REFRIGERATOR
Near Euclid, OH 44117
Corina B
Job Details:
09/05/2017
CC that the ff is leaking. Found the ff evap cover in frost. Found service pointer W11033419, to replace the evap cover and main control. Will need a new evap cover and main control. Called GS to order parts. Rs per cust req; ordrng 1 W10865825 (CONTROL) and 1 W10889841 (COVER), schdld next appmnt for 9/14 THU
We serviced a
WDT720PADM3 WHIRLPOOL
Model DISHWASHER
Near Euclid, OH 44117
Corina B
Job Details:
09/05/2017
CC that when installed the dw found a hole in the motor. Will need a new sump. Called GS to order part. Rs per cust req; ordrng 1 W11124384 (PUMP AND MOTOR), schdld next appmnt for 9/14 THU
We serviced a
MVWC555DW0 MAYTAG
Model WASHER
Near Middleburg Heights, OH 44130
Dan H
Job Details:
09/05/2017
Customer complaint that unit is not spinning, found hub worn out, unit needs new hub assembly; ordrng 1 W10528947 (HUB) schdld next appmnt for 9/14 THU
We serviced a
WRT111SFDB02 WHIRLPOOL
Model REFRIGERATOR
Near Middleburg Heights, OH 44130
Dan H
Job Details:
09/05/2017
No door recieved yet, found compressor trying to start, applied 120vac from power supply box, compressor started, unit needs new start device, installed new start device from truck stock surplus, op test good ; schdld next appmnt for 9/13 WED
We serviced a
WRT541SZDM00 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44113
Dan H
Job Details:
09/05/2017
Door not recieved yet, rescheduling; schdld next appmnt for 9/13 WED
We serviced a
WRT541SZDM00 WHIRLPOOL
Model 'REFRIGERATOR
Near Cleveland, OH 44113
Dan H
Job Details:
09/05/2017
Installed new freezer section door, op test good ; Job Cmpltd
We serviced a
KERH507YALO WHIRLPOOL
Model RANGE
Near North Olmsted, OH 44070
Dan H
Job Details:
09/05/2017
Installed new fuse block and fuse, op test good ; Job Cmpltd
We serviced a
MVWB835DW1 MAYTAG
Model WASHER
Near North Olmsted, OH 44070
Dan H
Job Details:
09/05/2017
Installed new control, op test good ; Job Cmpltd
We serviced a
WOS92EC0AS01 WHIRLPOOL
Model RANGE
Near Cleveland, OH 44107
Dan H
Job Details:
09/05/2017
Customer complaint that unit is not working, confirmed, found thermal fuse open, jumped out, unit is working, unit needs new thermal fuse, installed new thermal fuse, op test good; used 1 WPW10545255 (FUSE-THRML)
We serviced a
WDF520PADM7 WHIRLPOOL
Model DISHWASHER
Near Cleveland, OH 44120
Dan H
Job Details:
09/05/2017
Customer complaint that unit is leaking, started normal wash cycle, no leaks found, unit is operating as designed ; Job Cmpltd
We serviced a
KEBS277BSS00 KITCHENAID
Model WALL OVEN
Near Westlake, OH 44145
Paul H.
Job Details:
09/05/2017
Replaced main control, preheated both ovens to 425F, waited and checked temps, both ovens are at correct temps, op test ok.; Job Cmpltd
We serviced a
KUDC10FXSS6 KITCHENAID
Model DISHWASHER
Near Westlake, OH 44145
Paul H.
Job Details:
09/05/2017
Replaced UI, all pads and LEDs working, ran a diagnostic cycle to verify heater operation, heater is definitely funcctioning, rinse aid dispenser is empty, advised customer on importance of rinse aid and proper unload times for optimal dryness, op test ok.; Job Cmpltd,
We serviced a
MVWX655DW0 MAYTAG
Model WASHER
Near Wellington, OH 44090
Paul H.
Job Details:
09/05/2017
Replaced drain pump, ran auto test, all functions passed including drain, op test ok.; Job Cmpltd,
We serviced a
KFIS29BBWH02 KITCHENAID
Model REFRIGERATOR
Near North Olmsted, OH 44070
Paul H.
Job Details:
09/05/2017
Checked FC evaporator, no excess frost, no frost pattern just frost/ice at cap tube/evap joint, evidence of leaking in RC, noise level from compressor indicates extremely low refrigerant levels, needs RC evap, drier, and compressor; ordrng 1 W10276644 (compressor) and 1 W11116006 (EVAPORATOR) and 1 WPW10143759 (drier-uv),
We serviced a
KDTE704DBL0 WHIRLPOOL
Model DISHWASHER
Near North Ridgeville, OH 44039
Paul H.
Job Details:
09/05/2017
Started a normal cycle upon arriving, observed, did not have issue occur, there is a pointer (W10914584B) for door popping open, however, serial is prior to affected range, gave to customer if they want it done regardless, parts W11048934 left track $55.82, W11048936 right track $55.82, shipping $18.99, labor $106.00 with tax total would be $252.60. Told customer, do not order until we hear from customer, changing diagnosis based on observations of issue prior to leaving do not feel that the tracks are the issue, recommend latch and board, also UI has LEDs out, covered under entitlement, board covered under entitlementalso, same, do not order until customer calls; ordrng 1 W10866116 (cntrl-elec) and 1 WPW10537425 (panel-cntl) and 1 WPW10653840 (latch-door 21.64),
We serviced a
MVWX655DW WHIRLPOOL
Model WASHER
Near Parma, OH 44134
Jeff M
Job Details:
09/05/2017
The unit is not locking needs a new lid lock. The walk is truck stock either I used it recently or it sitting on my front porch I'm not sure; ordrng 1 W10838613 (LATCH), used 1 W10838613 (LATCH) from stock
Near Cleveland, OH 44105
Jeff M
Job Details:
09/05/2017
Unfortunately the unit that they need to look that is not the washer but dryer and the dryer is a GE and only a few months old ; Job Cmpltd, saved tckt [SdLink\296853a.png] (via SDM)
We serviced a
WRX735SDBM WHIRLPOOL
Model REFRIGERATOR
Near Shaker Heights, OH 44120
Jeff M
Job Details:
09/05/2017
The unit it was just installed a few weeks ago unit is extremely stock show the customer how to adjust a little stoppers customer needs to call Home Depot and have them move the guys come back and pull the fridge out; Job Cmpltd
We serviced a
WMH53520CS2 WHIRLPOOL
Model MICROWAVE
Near Chagrin Falls, OH 44022
Jeff M
Job Details:
09/05/2017
WMH53520CS2 Installed new part unit op tested good the unit also needed a fuse ; used 1 W10138793 (FUSE, MICROWAVE) from stock, Job Cmpltd
We serviced a
BR22S6W AMANA
Model REFRIGERATOR
Near Russell Center, OH 44072
Jeff M
Job Details:
09/05/2017
I found the evap fan spinning slowly n the cust told me sometimes he has too spin the fan too get it too spin again. The unit needs a new evap fan motor ; ordrng 1 R0151005 (evap fan mtr kit)
We serviced a
WRT3L1SZYB01 WHIRLPOOL
Model REFRIGERATOR
Near Mentor, OH 44060
Chad P.
Job Details:
09/05/2017
Installed control. Advised to allow 24 hrs for normal cooling to resume. ; Job Cmpltd
We serviced a
WFW75HEFW WHIRLPOOL
Model WASHER
Near Edgewood, OH 44004
Jeff M
Job Details:
09/05/2017
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
417.93812200 KENMORE
Model WASHER
Near Madison Township, OH 44057
Jeff M
Job Details:
09/05/2017
Installed new part unit op tested failed. I installed the new belt the driver motor was still sleeping. When I was there last time I checked to see if the transmission itself is free by spinning the transmission I did not spend the basket so if I found the basket was severely tilted inside the drum putting a lot of resistance causing the belt slip. Customer wants reimbursed part and labor machine is an older machine they don't want to put too much into it;
Near Orwell Township, OH 44076
Benjamin B.
Job Details:
09/05/2017
IKEA dishwasher leaking IUD7555DS2
Near Jefferson, OH 44047
Benjamin B.
Job Details:
09/05/2017
Whirlpool refrigerator gasket torn WRX735SDBM02
We serviced a
WHIRLPOOL BUILT IN OVEN
Model WOS51EC0AB04
Near Aurora, OH 44202
Robert A.
Job Details:
09/01/2017
Oven is approx 4" of the floor, oven vents towards floor, needs diflector kitNew construction, see settlement; ordrng 1 W10536339 (DIFLECTOR), schdld next appmnt for 9/12 TUE !,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ01
Near Aurora, OH 44202
Robert A.
Job Details:
09/01/2017
Cleaned door, installed spacer, op test ok; Job Cmpltd,
We serviced a
NTW4516FW1 AMANA
Model WASHER
Near Cleveland, OH 44134
Chad P.
Job Details:
09/01/2017
Found unit dead. Control has power. No indicator light on. Will not respond to diagnostics. Needs control replaced. ; ordrng 1 W11124710 (CONTROL),
We serviced a
WDT720PADM0 WHIRLPOOL
Model DISHWASHER
Near North Royalton, OH 44133
Chad P.
Job Details:
09/01/2017
Found interface failed. Needs interface replaced. Cust will be thinking on repair. Office to not order parts unless contacted ; ordrng 1 W10815487 (INTERFACE)
We serviced a
MEC7430BB03 MAYTAG
Model COOK TOP
Near Madison Township, OH 44057
Jeff M
Job Details:
09/01/2017
Installed new part unit op tested good ; Job Cmpltd
We serviced a
WDF520PADM7 WHIRLPOOL
Model DISHWASHER
Near Chesterland, OH 44026
Jeff M
Job Details:
09/01/2017
The unit is not washing. I found a very thick resin all over the heating element. The heating element tested good. The thermal fuse tested good the control is not supplying power. In the control is supplying power to the sump motor but the sump motor is not turning on.; ordrng 1 W10518394 (heater) and 1 W10906426 (CONTROL) and 1 W11025157 (SUMP),
We serviced a
PP912SM3SS GE
Model COOK TOP
Near Highland Heights, OH 44143
Jeff M
Job Details:
09/01/2017
The units large halogen 12 inch burner is not functioning properly it is receiving power the elements open needs a new burner; ordrng 1 WB30T10151
We serviced a
JRSD209TW JENNAIRE
Model REFRIGERATOR
Near Pepper Pike, OH 44124
Jeff M
Job Details:
09/01/2017
The unit is producing ice the bin is full I was unable to determine what the issue is unit tested good;
We serviced a
FFTR1814LWJ FRIGIDAIRE
Model REFRIGERATOR
Near Cleveland, OH 44115
Jeff M
Job Details:
09/01/2017
I found the icemaker is receiving 120 V and is also receiving water needs a new icemaker the bin was empty; ordrng 1 5303918277 (ice maker),
We serviced a
WTW5600XW0 WHIRLPOOL
Model WASHER
Near Euclid, OH 44117
Jeff M
Job Details:
09/01/2017
The unit was in a flood. The water was 8" high I recommended to customer to buy a new washer everything the water touch needs to be replaced including the main control;
We serviced a
SAV571EEWW WHIRLPOOL
Model WASHER
Near Mentor, OH 44060
Jeff M
Job Details:
09/01/2017
The unit was leaking from the drain hose i wrapped electrical tape around the hall so customer can use the washer in the meantime with out it leaking. The unit needs a new drain hose; ordrng 1 12001585 (drn hose asm,ext),
We serviced a
WRS322FDAB WHIRLPOOL
Model REFRIGERATOR
Near Strongsville, OH 44136
Chad P.
Job Details:
09/01/2017
Unable to duplicate any abnormal noises at this time. Op test ok. ; Job Cmpltd,
We serviced a
WH46TS2E WHIRLPOOL
Model REFRIGERATOR
Near Strongsville, OH 44136
Chad P.
Job Details:
09/01/2017
Unable to duplicate any issues with unit. This is a chinese made unit with r600. Minimal to no servicable parts. Unit does not hook up to water. No cracks in drain pan. Advised to run unit for 24 hrs before selling. Op test ok. ; Job Cmpltd
We serviced a
WTW5000DW1 WHIRLPOOL
Model WASHER
Near Strongsville, OH 44136
Chad P.
Job Details:
09/01/2017
Unable to duplicate. Op test ok. ; Job Cmpltd,
We serviced a
MVWB765FW0 MAYTAG
Model WASHER
Near Strongsville, OH 44136
Chad P.
Job Details:
09/01/2017
Installed pump. Op test ok. ; Job Cmpltd,
We serviced a
WRT311FZDB WHIRLPOOL
Model REFRIGERATOR
Near Strongsville, OH 44136
Chad P.
Job Details:
09/01/2017
Both doors are are sealing correctly. Op test ok. ; Job Cmpltd,
We serviced a
MVWB950YG0 MAYTAG
Model WASHER
Near Strongsville, OH 44149
Chad P.
Job Details:
09/01/2017
Found hinge seized and cracked door in half. Needs hinge, arm and door replaced. Cust will be pricing new units. Office to not order parts unless contacted. ; ordrng 1 W10842963 (LID. 382.12) and 1 WPW10354272 (HINGE,
We serviced a
MGDC215EW2 MAYTAG
Model DRYER
Near Middleburg Heights, OH 44130
Chad P.
Job Details:
09/01/2017
Installed timer. Op test ok. ; Job Cmpltd,
We serviced a
WDT720PADM2 WHIRLPOOL
Model DISHWASHER
Near Strongsville, OH 44149
Chad P.
Job Details:
09/01/2017
Found interface harness shorted at control. Needs interface and control replaced at the same time. ; ordrng 1 W10815487 (CONSOLE) and 1 W10854231 (CONTROL),
We serviced a
JSC24C8EAM00 JENNAIRE
Model REFRIGERATOR
Near Brook Park, OH 44142
Chad P.
Job Details:
09/01/2017
Found thermistor failed. Ice build up into fan cover. Advised to shut unit down and defrost it for 24 hrs as foam cover cannot be removed without damaging it if unit is not defrosted. Needs thermister kit ordered. A.m. For install date please. Cust has to leave by 11 a.m. ; ordrng 1 W10316760 (thermistor, KIT. 51.63),
We serviced a
MAYTAG DRYER ELE
Model MEDC300XW0
Near Kent, OH 44240
Robert A.
Job Details:
09/01/2017
Inspected control panel, no signs of a short, plugged in unit, turned all dials, ran unit, unit heating, unable to find any burnt marks, op test ok; , Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF992FIF
Near Kent, OH 44240
Robert A.
Job Details:
09/01/2017
cInstalled c/b and evap cover, op test ok; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Brooklyn, OH 44144
Corina B
Job Details:
09/01/2017
CC that it does not rinse. Ran diag F8E1 – NO FILL, LONG FILL, cleared codes. Removed back panel. All connectors are connected. Ran a calibration. Optest ok. ; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model JFC2290VPF4
Near Rocky River, OH 44116
Dan H
Job Details:
09/01/2017
Customer complaint of slow water flow, confirmed, removed water filter, installed bypass cap, good water flow through dispenser,customer needs new water filter, unit is operating as designed ; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDEM01
Near Westlake, OH 44145
Dan H
Job Details:
09/01/2017
ustomer complaint that unit is not cooling properly, fresh food section temperature at 52 degrees, freezer section temperature at 3 degrees, found fresh food section evaporator frozen solid, cleared ice, moved evaporator thermistor to correct position, op test good ; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SMYB02
Near Brooklyn, OH 44144
Corina B
Job Details:
09/01/2017
CC that there is water leaking from the fz. Found the drain hole full of ice. Steamed the drain and pan out with the steamer. Checked the drain pan is getting water into the pan. Advised cust to replace the plastic water line with a copper or semi flex line. Optest ok.; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWC555DW1
Near Parma, OH 44130
Brian B
Job Details:
09/01/2017
CC that machine will not spin. Ran diag, F5E1, lid switch fault and f0e2, oversuds. Ran manual diag and tested lid lock and ran a rinse and spin. Drain pump started running, but then locked up and was just humming. Will need new pump. Will need new pump. Office to order part. R/s per cust req.; ordrng 1 W10876600 (PUMP- DRAIN), schdld next appmnt for 9/14 THU !
We serviced a
MAYTAG WASHER
Model MHW3505FW0
Near Brooklyn, OH 44144
Brian B
Job Details:
09/01/2017
Panel not responding again. Checked vol into and out of filter, 119v.. checked vol at control on J8 connect, 119v.. checked for 5v dc on J18, 5v present. Can see a burn mark on front of UI panel where board shorted. Will need another new UI panel. Advised customer not to spill any liquid on top. Office to order part. R/s per cust req..; ordrng 1 W10911040 (PANEL), schdld next appmnt for 9/18 MON !,
We serviced a
WRB322DMBM00 WHIRLPOOL
Model REFRIGERATOR
Near Seven Hills, OH 44131
Chad P.
Job Details:
09/01/2017
Installed valve and cycle i.m. Op test ok. ; Job Cmpltd,
We serviced a
WRF535SMBM00 WHIRLPOOL
Model REFRIGERATOR
Near North Royalton, OH 44133
Chad P.
Job Details:
09/01/2017
Installed door. Op test ok. ; Job Cmpltd,
We serviced a
AZF33X16DW00 AMANA
Model FREEZER
Near Cleveland, OH 44105
Jeff M
Job Details:
09/01/2017
The washer on the lower hinge was missing customer found it on the floor I put it in the proper spot unit tested good; Job Cmpltd
We serviced a
WRT314TFDW01 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44105
Jeff M
Job Details:
09/01/2017
The unit has frost in the freezer the door has a gap in the gasket and the cabinet needs too be rtv. The lower door gasket has is only sealing down one side I tried to stretch the gasket to fit the gap is too great needs a new door; ordrng 1 LW10573334 (dor-fip),
We serviced a
MGDB835DW1 MAYTAG
Model DRYER
Near Columbia Station, OH 44028
Chad P.
Job Details:
09/01/2017
Replaced drum assembly, started a cycle, op test ok.;
We serviced a
WDT720PADM2 WHIRLPOOL
Model DISHWASHER
Near Elyria, OH 44035
Paul H.
Job Details:
09/01/2017
Had experienced a noise, unsure if issue, started a cycle and observed, unit is functioning correctly and sounds good, op test ok.; Job Cmpltd,
We serviced a
WRF989SDAE00 WHIRLPOOL
Model REFRIGERATOR
Near North Ridgeville, OH 44039
Paul H.
Job Details:
09/01/2017
Defrosted and replaced fan and harness, should correct issue; Job Cmpltd
We serviced a
WRF989SDAE00 WHIRLPOOL
Model REFRIGERATOR
Near North Ridgeville, OH 44039
Paul H.
Job Details:
09/01/2017
Defrosted and replaced fan and harness, should correct issue; Job Cmpltd,
We serviced a
MDB8959SBB3 MAYTAG
Model DISHWASHER
Near Eastlake, OH 44095
Dan H
Job Details:
09/01/2017
Installed new user interface and rack wheel, op test good ; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WTW8500DW0
Near Westlake, OH 44145
Dan H
Job Details:
09/01/2017
Customer complaint of error code on display, ran diagnostics found f0e5(off balance), f6e2(communicatin error), and f2e1(stuck key), harness between user interface and control has continuity, unit needs new control and user interface, also noticed customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; ordrng 1 W10812418 (CNTRL) and 1 W10861501 (user interface ), schdld next appmnt for 9/11 MON !,
We serviced a
GI6FARXXY08 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44113
Dan H
Job Details:
09/01/2017
Customer complaint of ice build up on freezer section floor and frost build up in freezer section, found ice buildup common with evaporator drain tube clog, unit has duck bill style drain tube, unit needs new ptrap style drain tube and ice cleared, cleared ice, installed new drain tube, ice build up was preventing door from closing, door sealed once ice was removed, op test good ; Job Cmpltd,
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH76719CZ2
Near Cleveland, OH 44139
Robert A.
Job Details:
09/01/2017
Installed nuts, op test ok; Job Cmpltd
We serviced a
TPX24BIYEBB GE
Model REFRIGERATOR
Near Perry Township, OH 44077
Corina B
Job Details:
09/01/2017
CC that there is ice in the bottom of the fz. Steamed out the bottom of the fz and the drain drain. Used a plastic tube to clear the drain tube out. Water is going into the drain pan. Optest ok. ;
We serviced a
KTRS22KAAL10 WHIRLPOOL
Model REFRIGERATOR
Near Concord Township, OH 44077
Corina B
Job Details:
09/01/2017
CC that its not cooling in the ff. Removed evap cover. Ff 33.9 fz 6. Removed evap cover, frost on evap. Drain tube, clear. Working as designed. ; Job Cmpltd,
We serviced a
MVWB755DW0 MAYTAG
Model WASHER
Near Highland Heights, OH 44143
Corina B
Job Details:
09/01/2017
CC that the unit will fill, then it quites. Ran diag F8e1 Long Fill, f0e5. Found the hot water valve was turned off. Ran test 51 auto test then test 52calibration test. Started a cycle. Optest ok. ; Job Cmpltd,
We serviced a
WRT311FZDW00 WHIRLPOOL
Model REFRIGERATOR
Near Beachwood, OH 44122
Corina B
Job Details:
09/01/2017
CC that there is water dripping into the ff from the fz. Removed the evap cover drain hole, clear. Checked the door gaskets, good. Siliconed the fz frame and liner, was air gaps. Optest ok. ; Job Cmpltd,
We serviced a
KITCHENAID DISHWASHER
Model KUDS40CVSS4
Near Solon, OH 44139
Robert A.
Job Details:
09/01/2017
Found disp not opening, needs disp; ordrng 1 WPW10199696 (DISP), schdld next appmnt for 9/15 FRI !,
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED2GVEXVD01
Near University Heights, OH 44118
Corina B
Job Details:
09/01/2017
Replaced the water vavle. Optest ok. ; Job Cmpltd,