We serviced a
WFW75HEFW0 whirlpool
Model washer
Near LaGrange Township, OH 44050
Paul H.
Job Details:
02/20/2018
Ran diagnostics test all good,didn’t found no errors,explain customer ; Job Cmpltd,
We serviced a
MDB7749SBM2 whirlpool
Model dishwasher
Near Mentor, OH 44060
Jeff M
Job Details:
02/20/2018
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
GE GAS DRYER
Model DPSE810GG6WT
Near Moreland Hills, OH 44022
Robert A.
Job Details:
02/20/2018
Found front glides warn through, belt broken, lint in unit needs cleanedRan unit, ignitor good, coils openCust to replace; ordrng 1 WE4X692 (COIL D31.22) and 1 WE4X693 (COIL M 29.75) and 1 We49x20697 (BEARING KIT46.09), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, (GV)
We serviced a
MEDX655DW1 maytag
Model dryer
Near Grafton Township, OH 44044
Paul H.
Job Details:
02/20/2018
Unit is taking longer to dry items on timed versus sensor, heat checks fine in timed, but is apparently short cycling, also found venting crushed, explained to customer, ordering a timer; ordrng 1 WPW10642928 (timer),
We serviced a
KDTE254ESS1 kitchenaid
Model dishwasher
Near Highland Heights, OH 44143
Chad P.
Job Details:
02/20/2018
Found unit with standing water. Unit will not start cycle because float upright position. Shop vacced water out and remove glass from drain pump. Ran normal wash 2x and cancel drain 2x. Op test ok. Tech placed control on truck for return. ; Job Cmpltd
We serviced a
WFW8540FW1 whirlpool
Model washer
Near Rocky River, OH 44116
Chad P.
Job Details:
02/20/2018
Found unit storing f3e1 and long drain fault. Unit running the drain pump non stop when plugged in and no other systems will respond. Found drain trap clogged. Cleared. Op test ok. ; Job Cmpltd,
We serviced a
KRFC300EWH01 KITCHENAID
Model REFRIGERATOR
Near University Heights, OH 44118
Corina H
Job Details:
02/20/2018
Cust showed pop, sent pic. CC that the hear a ticking sound and food is freezing. Found the tag was hitting the back wall making the ticking sound. Removed the tag per cust request. The top shelf is freezing the food in front of the damper. Advised cust to not put food in front of damper, since that is where the cold air comes in at. Optest ok.; Job Cmpltd
We serviced a
KEBS207BSS00 kitchenaid
Model range
Near Auburn Township, OH 44023
Jeff M
Job Details:
02/20/2018
the cust had racks. But there where the wrong ones reording the correct ones ; ordrng 2 WPW10554526 (RACKS)s,
We serviced a
WTW4800XQ2 WHIRLPOOL
Model WASHER
Near Cleveland, OH 44139
Corey L.
Job Details:
02/20/2018
Customer complaint not spinning properly because clothes are stained with soap, ask customer to put in a load, noticed detergent was put into fabric softener cup, customer also had fabric softener added option to off, ran diagnostics, no fault codes present, started normal cycle, unit filled, unit advanced to wash cycle, agitated, switched unit to drain and spin, unit is operating as designed, advised customer only need 1-2 tbps of a High efficiency detergent, also average load size is 6-7 bath towels; Job Cmpltd
We serviced a
WFW92HEFC0 whirlpool
Model washer
Near Auburn Township, OH 44023
Jeff M
Job Details:
02/20/2018
The dryer sitting on top of the washer it is an extremely small room no room to move. Need a second guy to help me maneuver the dryer off the washer to repair the machine. The doors locked because the dryer is on top of the washer I cannot access the release tab to get a picture of the model and serial number;
We serviced a
KDTE304DSS0 kitchenaid
Model dishwasher
Near Auburn Township, OH 44023
Jeff M
Job Details:
02/20/2018
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
GSC309PVS02 whirlpool
Model wall oven
Near Moreland Hills, OH 44022
Jeff M
Job Details:
02/20/2018
Installed new part unit op tested good ;
We serviced a
WHIRLPOOL DISHWASHER
Model WDF320PADS3
Near Lakewood, OH 44107
Brian B
Job Details:
02/20/2018
Replaced heater. Ran diag/ Test cycle. Cleared fault code. Heater now working. Op test ok.; Job Cmpltd,
We serviced a
WHIRLPOOL DISHWASHER
Model KUDS01DLBL6
Near Mentor, OH 44060
Brian B
Job Details:
02/20/2018
, Found dispenser not working properly. Rinse aid container is full of water. Cap must be leaking. Will need another dispenser. Will also need new door cables and pulleys as cables are frayed and making noise. Office to order parts.; ordrng 1 8194001 (LINK KIT) and 1 WP8558129 (DISPENSER), schdld next appmnt for 2/23 FRI !,
We serviced a
MDE3706AYW MAYTAG
Model DRYER
Near Mentor, OH 44060
Dan
Job Details:
02/20/2018
Customer complaint of loud squeak, confirmed, found idler pulley seized, installed new idler pulley, op test good ; used 1 279640 (PULLEY-IDLER) Job Cmpltd
We serviced a
LFES3025PFF FRIGIDAIRE
Model WALL OVEN
Near Chesterland, OH 44026
Dan
Job Details:
02/20/2018
Installed new control, op test good ; Job Cmpltd
We serviced a
KRFF507ESS01 KITCHENAID
Model REFRIGERATOR
Near Shaker Heights, OH 44120
Dan
Job Details:
02/20/2018
Installed new water valve, op test good ; Job Cmpltd
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE704DPA0
Near Avon, OH 44011
Brian B
Job Details:
02/20/2018
Found panel not working. Ran panel test. Panel failed. Called whirl TL, Andrew, 7721318373. Checked for moisture intrusion into panel. None found. Checked vent. Vent is sealed and working properly. Insulation blanket in place. Per TL, replace console panel. Customer had one ( 2 were sent last time). Replaced panel, W10850350. ran test cycle, Optest ok. Also, right upper track is broken, will need new tracks. Office to order parts.; ordrng 1 W11048934 (TRACK LEFT) and 1 W11048936 (TRACK RIGHT), schdld next appmnt for 2/26 MON !,
We serviced a
KITCHENAID REFRIGERATOR
Model KBFC42FTS00
Near Westlake, OH 44145
Brian B
Job Details:
02/20/2018
, Replaced listed parts. Unit turned on and all functions normal. Op test ok. Brought back core for return.; Job Cmpltd,
We serviced a
MAYTAG MICROWAVE
Model MMV4205BAB
Near Claridon Township, OH 44024
Robert A.
Job Details:
02/20/2018
Installed pcb, set time, op test ok; Job Cmpltd,
We serviced a
KUCS03FTSS3 KITCHENAID
Model COMPACTOR
Near Concord Township, OH 44077
Corina H
Job Details:
02/20/2018
, Replaced the gear drive. Optest ok. ; Job Cmpltd
We serviced a
GDT530PSD1SS GE
Model DISHWASHER
Near Painesville, OH 44077
Corina H
Job Details:
02/20/2018
CC that the unit is not heating. Checked the heater 17 ohms. Checked the voltage to the heater 0volts. Called SM to order part. ; ordrng 1 WD21X22276 (kit main board), schdld next appmnt for 2/23 FRI
We serviced a
JGD8430ADS JENN-AIR
Model COOKTOP
Near Hambden Township, OH 44024
Corina H
Job Details:
02/20/2018
The screws are stripped with need the burners, screws and the orfices. Called SM to order parts ; ordrng 2 74007735 (burner asy)s and 1 74007736 (burner asy) and 8 74009337 (screw)s and 1 74010772 (orifice ho RF) and 1 74010773 (holder-orf RR) and 1 74010774 (orifice ho LF) and 1 74010775 (holder-orf LR) and 1 74010778 (burnr-top), schdld next appmnt for 3/2 FRI
We serviced a
MAYTAG REFRIGERATOR
Model MFI2569VEM4
Near Auburn Township, OH 44023
Robert A.
Job Details:
02/20/2018
nstalled ui and c/b, prograhmed, goodScratcheds found above ui, removed, cust approved, op test ok; Job Cmpltd,
We serviced a
WMH32L19AS0 WHIRLPOOL
Model MICRO OVEN
Near Pepper Pike, OH 44124
Corey L.
Job Details:
02/20/2018
Customer complaint mw does not turn on, confirmed flickering power when door is shut, replaced door switches, op test good; Job Cmpltd
We serviced a
MAYTAG DISHWASHER
Model MDB7601AWB
Near Gates Mills, OH 44040
Robert A.
Job Details:
02/20/2018
Unit full of water, no floor damage or damage of any kind, found no reaction from controls, connections in junction box loose, reset, power back to ui, checked control, corrected ui connections, ran rinse cycle, watched complete cycle, good, started normal wash, ng, unit filled started to wash, stopped, after a couple of min shut off, ran diagnostic cycle, no codes, started normall. Wash, watched for 10 min, unit did not stop, op test ok; Job Cmpltd,
We serviced a
MVWB300WQ1 MAYTAG
Model WASHER
Near Maple Heights, OH 44137
Corey L.
Job Details:
02/20/2018
Customer complaint unit is not draining, ran diagnostics no fault code found, filled the basket half way with water, manually tested pumps, put unit into drain and spin, unit is operating as designed ; Job Cmpltd
We serviced a
WTW5000DW1 WHIRLPOOL
Model WASHER
Near Cleveland, OH 44105
Corey L.
Job Details:
02/20/2018
Customer complaint unit is leaking, confirmed hot water inlet valve leaking at solenoid, replaced valve assembly with truck stock, new part leaking at cold water solenoid, ordering water inlet valve assembly; ordrng 1 W11038711 (valve), used 1 W11038711 (VALVE) from stock, schdld next appmnt for 2/23 FRI
We serviced a
MVWB765FW0 MAYTAG
Model WASHER
Near North Ridgeville, OH 44039
Mac
Job Details:
02/20/2018
Put washer in to diagnostics. Found error for overloading. Instructed customer how much clothes to be loading. Also put into spin and heard noise that customer is describing. Noise is coming from rubber bushing on gearcase. Office to order gearcase. ; ordrng 1 W10811956 (drum assy), schdld next appmnt for 2/26 MON
We serviced a
WRB322DMBM00 WHIRLPOOL
Model REFRIGERATOR
Near North Olmsted, OH 44070
Mac
Job Details:
02/20/2018
Noise that customers was hearing was coming from damper assembly in fresh food compartment. Noise is normal. ; Job Cmpltd,
We serviced a
WMH31017FW0 WHIRLPOOL
Model MICRO OVEN
Near North Olmsted, OH 44070
Mac
Job Details:
02/20/2018
Issue had nothing to do with bottom light. The cavity light inside of microwave was have issues when the door was opened and shut. ; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock, Job Cmpltd
We serviced a
WDTA50SAHV0 WHIRLPOOL
Model DISHWASHER
Near Westlake, OH 44145
Mac
Job Details:
02/20/2018
Adjusted and tightened line to fill valve. Tested ok. No leaks.; Job Cmpltd
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF606ESS00
Near Aurora, OH 44202
Robert A.
Job Details:
02/19/2018
Every 10-20 min, unit shuts down po displayed, watched unit, unit shut down and disp po, out let correct, reset all connection as on bds, watched outlet and c/b, heard relay on bd click, unit shut down and started back up, power bd and outlet had constant power, needs c/b and ui; ordrng 1 W10894103 (UI) and 1 WPW10624574 (POWER SUPPLY) and 1 WPW10675033 (C/B), schdld next appmnt for
We serviced a
MZF34X16DW01 maytag
Model refrigerator
Near MIDDLEBRG HTS, OH 44130
Chad P.
Job Details:
02/19/2018
On return tech found unit was not running tapped system. Found unit in 20 vac with charge in it. Removed and replaced filter dryer. Op test no good. Cap restricted. Cust out cap st evap. Found filled with braze. Tech had to Cust out a lot of cap and now I’ll need evap replaced. Very small amount of cap to work with. Techline. Mike. Speak with lead tech. Sr# 7721318908Techline. T.j. To replace evap. If liner gets damaged no worries. Call back in to put it in for product review. Cfc tech only. 3 job count. ; ordrng 1 W10858281 (EVAP),
We serviced a
WRF989SDAE00 whirlpool
Model refrigerator
Near North Ridgeville, OH 44039
Paul H.
Job Details:
02/19/2018
Replaced IM fan and IM, should resolve issue; Job Cmpltd,
We serviced a
WFE540H0AE0 whirlpool
Model range
Near North Ridgeville, OH 44039
Paul H.
Job Details:
02/19/2018
CNTRL board damage,oven light stay on,doesn’t turn off ordering CNTRL board,; ordrng 1 WPW10586736 (cntrl-elec),
We serviced a
WRF989SDAM00 whirlpool
Model refrigerator
Near Elyria, OH 44035
Paul H.
Job Details:
02/19/2018
Unit has old style evaporator, will need replaced, has ran low enough that compressor has noise, will need replaced as well; ordrng 1 W10276644 (compressor) and 1 W10917531 (EVAPORATOR ) and 1 WPW10143759 (drier-uv),
We serviced a
WDT720PADM2 whirlpool
Model dishwasher
Near Reminderville, OH 44202
Jeff M
Job Details:
02/19/2018
Installed new part unit op tested good ; Job Cmpltd
We serviced a
KRMF606ESS01 kitchenaid
Model refrigerator
Near Aurora, OH 44202
Jeff M
Job Details:
02/19/2018
The unit is not cooling there’s no frost pattern on the fridge evap or freezer evap. The compressor is very hot there is no heat transfer it is a multi phase compressor. I was not able to find any Freon residue. Also the deli drawer control is shorted out it is not working it is receiving power.; ordrng 1 W11116006 (EVAP) and 1 WPW10143759 (DRYER ) and 1 WPW10769076 (CONTROL )
We serviced a
MDB7601AWB maytag
Model dishwasher
Near Gates Mills, OH 44040
Jeff M
Job Details:
02/19/2018
Installed new part unit op tested good ; Job Cmpltd
We serviced a
KITCHENAID DISHWASHER
Model KDTM504EPA2
Near Westlake, OH 44145
Brian B
Job Details:
02/19/2018
Found control panel lock was on. Advised customer on how to remove panel lock. Function is working properly. Customer was pressing wrong pad. Ran test cycle. Optest ok. Brought back unused part for return to vendor.; Job Cmpltd,
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507EBL01
Near Orange, OH 44022
Robert A.
Job Details:
02/19/2018
Tested disp, good, tested several times, good, checked door and switches, good, removed auger motor, connections good, reassembled, tested 3x, good, explained noises that disp makes, op test ok; Job Cmpltd,
We serviced a
KITCHENAID MICRO OVEN
Model KMHS120ESS1
Near Aurora, OH 44202
Robert A.
Job Details:
02/19/2018
Installed tt motor and coupler, op test ok; Job Cmpltd,
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF606ESS00
Near Aurora, OH 44202
Robert A.
Job Details:
02/19/2018
Every 10-20 min, unit shuts down po displayed, watched unit, unit shut down and disp po, out let correct, reset all connectionas on bds, watched outlet and c/b, heard relay on bd click, unit shut down and started back up, power bd and outlet had constant power, needs c/b and ui; ordrng 1 W10894103 (UI) and 1 WPW10624574 (POWER SUPPLY) and 1 WPW10675033 (C/B), schdld next appmnt for 2/23
We serviced a
MVWX655DW1 MAYTAG
Model WASHER
Near Cleveland Heights, OH 44112
Dan
Job Details:
02/19/2018
Installed new control, op test good ; Job Cmpltd
We serviced a
KRFF302EWH01 KITCHENAID
Model REFRIGERATOR
Near Mayfield Heights, OH 44124
Dan
Job Details:
02/19/2018
Customer complaint that freezer section door handle is loose and pantry lid keeps falling off, Tightened freezer section door handle, adjusted pantry lid mounts, op test good ; Job Cmpltd
We serviced a
WFG320M0BW2 WHIRLPOOL
Model RANGE
Near Cleveland, OH 44120
Corey L.
Job Details:
02/19/2018
Customer complaint glass broken, confirmed inner glass shattered, see pics; ordrng 1 WPW10535767 (glass-door), schdld next appmnt for 2/22 THU
We serviced a
MVWB980BW0 MAYTAG
Model WASHER
Near Fairview Park, OH 44126
Mac
Job Details:
02/19/2018
Tub of washer is leaning towards back of washer which is causing off balance loads. Valve to dispenser is leaking but has no residual voltage to it when it’s off. Office to order suspension and valve log.; ordrng 1 W10440786 (suspension) and 1 W10853723 (valve), schdld next appmnt for 2/26 MON
We serviced a
WTW5000DW0 WHIRLPOOL
Model WASHER
Near Cleveland, OH 44111
Mac
Job Details:
02/19/2018
Needs gearcase and shifter. Customer not having repairs done
We serviced a
WRT314TFDW00 WHIRLPOOL
Model REFRIGERATOR
Near Brooklyn, OH 44144
Corina H
Job Details:
02/19/2018
CC that the unit will not cool. Checked the compressor with the jumper box, would not start. Found the start device is an after market device. And there is a dent on the side wall, took pics of both. Recovered the freon. Tapped the low side with a valve from t/s the high side did not rise. There is a leak inside the wall. ; used 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock, Job Cmpltd
We serviced a
WRT3L1SZYB00 whirlpool
Model refrigerator
Near Elyria, OH 44035
Paul H.
Job Details:
02/19/2018
CC of startup noise, got unit to cycle on, no unusual noise at this time, pulled unit out and checked machine compartment everything checks good, allowed customer to do routine cleaning while unit was out, op test ok.; Job Cmpltd
We serviced a
MFI2569VEQ2 whirlpool
Model refrigerator
Near North Ridgeville, OH 44039
Paul H.
Job Details:
02/19/2018
FC door handle loose, tightened, nice and secure; Job Cmpltd
We serviced a
MVWX655DW1 whirlpool
Model washer
Near Amherst, OH 44001
Paul H.
Job Details:
02/19/2018
Ran diagnostics test,no errors occur,ran auto test no issues,check log again no errors
We serviced a
110.24872300 KENMORE
Model WASHER
Near Highland Heights, OH 44143
Dan
Job Details:
02/19/2018
Customer complaint that unit only fills and does nothing else, confirmed, found lis switch broken, jumped out, unit drained and spun, unit needs new lid switch, installed new lid switch, op test good ; used 1 3949247VXXX (SWITCH)Job Cmpltd
We serviced a
MDD8000AWS3 MAYTAG
Model DISHWASHER
Near Cleveland, OH 44118
Corey L.
Job Details:
02/19/2018
Customer complaint unit is not draining and dishes are not clean, confirmed pump clogged with bad soap build up and debris, spray arms and filter assembly are clogged as well causing spray arms not to move,; ordrng 1 99003689 (wash arm assy) and 1 WPW10239616 (filter-plt), schdld next appmnt for 2/28 WED
We serviced a
MDB7601AWB maytag
Model dishwasher
Near Gates Mills, OH 44040
Jeff M
Job Details:
02/19/2018
Installed new part unit op tested good ; Job Cmpltd
We serviced a
MDB8959SFZ0 MAYTAG
Model DISHWASHER
Near Parma, OH 44129
Mac
Job Details:
02/19/2018
Replaced left and right rail. Slides ok.; Job Cmpltd
We serviced a
KFIS27CXMS5 WHIRLPOOL
Model REFRIGERATOR
Near Brook Park, OH 44142
Mac
Job Details:
02/19/2018
Found temperatures in fresh food compartment were all below 30 degrees. All thermistors and baffles test ok. Office to order user interface.; ordrng 1 WPW10425205 (cntrl-elec), schdld next appmnt for 2/23 FRI
We serviced a
AFI2539ERB02 amana
Model refrigerator
Near Chardon, OH 44024
Jeff M
Job Details:
02/19/2018
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
WFW86HEBW0 whirlpool
Model washer
Near Windsor, OH 44099
Jeff M
Job Details:
02/19/2018
The pump had a block. Cleaned the pump op test3d good
We serviced a
KRSC503ESS00 kitchenaid
Model refrigerator
Near Seven Hills, OH 44131
Chad P.
Job Details:
02/19/2018
Cc complaint that unit did not show filter needed to be replaced and stopped making ice and dispensing water. Unit is dispensing water at this time. Cust has new filter in in. Entered diagnostics mode. Unit is able to display order filter and change filter. Rest interface and timer for filter icons. Advised to use as normal. Op test ok. ; Job Cmpltd
We serviced a
WHIRLPOOL RANGE
Model WFG540H0AS1
Near Westlake, OH 44145
Brian B
Job Details:
02/19/2018
, Intermittent ignition. Replaced listed parts. Checked outlet. Outlet is correct. Tested oven.. Op test ok. ; Job Cmpltd,
We serviced a
CVE3400B jennaire
Model cook top
Near Brecksville, OH 44141
Chad P.
Job Details:
02/19/2018
Found the mounting screws for switch are all stripping or the heads are rounding out. Will need drilled and tech does not have screws that match threads on switches. Needs screws. Don’t show on look up. S.m. To please research with Marcone.
We serviced a
WHIRLPOOL RANGE
Model WFG515S0ES0
Near Rocky River, OH 44116
Brian B
Job Details:
02/19/2018
Found intermittent ignition. Ignitor and harness check good. Installed ground wire on burner to get a better ground. Checked outlet, grounded and polarized properly. Heated oven to 350. Optest ok.; Job Cmpltd,
We serviced a
KBFO42FTX03 whirlpool
Model refrigerator
Near Brecksville, OH 44141
Chad P.
Job Details:
02/19/2018
Installed gasket and corrected rear trim. Op test ok. Advised to allow 24 hrs for temps to adjust. ; Job Cmpltd,
We serviced a
WHIRLPOOL RANGE
Model WFE525S0HV0
Near Brimfield Township, OH 44240
Robert A.
Job Details:
02/19/2018
Installed element, switch and clips, op test ok Ofr2500001773; Job Cmpltd
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDB02
Near Ravenna, OH 44266
Robert A.
Job Details:
02/19/2018
Found temps in ff freezing, per svc pntr needs service kit, leveling leg bent, fill tube broken; ordrng 1 W10854419 (LEVELER LEG) and 1 W10884375 (SERVICE KIT) and 1 WPW10601149 (FILL TUBE), schdld next appmnt for 2/23 FRI ! [**],
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDH3
Near Kent, OH 44240
Robert A.
Job Details:
02/19/2018
Checked connections, ran diagnostics, cold water code, watched cycle, good, op test ok; Job Cmpltd,
We serviced a
KITCHENAID DISHWASHER
Model KDTE104EBL3
Near Mantua, OH 44255
Robert A.
Job Details:
02/19/2018
c door pops open, steam at top leveled unit, ran diagnostic cycle, good, started normal wash, good, op test ok; Job Cmpltd,
We serviced a
WFE770H0FZ0 WHIRLPOOL
Model RANGE
Near Wickliffe, OH 44092
Dan
Job Details:
02/19/2018
Installed new hinges, op test good ; Job Cmpltd
We serviced a
WDT970SAHZ0 WHIRLPOOL
Model DISHWASHER
Near Mentor, OH 44060
Dan
Job Details:
02/19/2018
Installed new door panel, op test good ; Job Cmpltd
We serviced a
WFE320M0EW0 WHIRLPOOL
Model RANGE
Near Parma Heights, OH 44130
Corina H
Job Details:
02/19/2018
Replaced the control. Brought core back for return. Heated oven to 350*. Optest ok. ; Job Cmpltd
We serviced a
RT18DKXKQ00 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44109
Corina H
Job Details:
02/19/2018
CC that the unit is not cooling. Ff 78 and fz 78. Checked the evap no frost pattern. Evap fan and condenser fan are running the amp drawl is 7.38 Pulled unit out found the starter is trying to turn the compressor on. Compressor is frozen. Will need a new compressor. Called SM to order parts. Cust does not want to repair at this time
We serviced a
KRFF305ESS00 KITCHENAID
Model REFRIGERATOR
Near Cleveland Heights, OH 44118
Corey L.
Job Details:
02/19/2018
Gasket was in box when tech arrived, soaked in tub, installed gasket, applied petroleum jelly around seal to train, advised customer to monitor for 48 hrs or so and to reapply jelly if needed, op test good; Job Cmpltd
We serviced a
KSGB900ESS1 KITCHENAID
Model RANGE
Near North Royalton, OH 44133
Mac
Job Details:
02/19/2018
Replaced main control, user interface, display, and bezels. Tested ok; Job Cmpltd
We serviced a
WRX988SIBM00 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44110
Corina H
Job Details:
02/19/2018
Replaced the control. Brought core back for return. Will need to order the shaft. Called SM to order part. ; ordrng 1 WPW10503522 (shaft), schdld next appmnt for 2/22 THU
We serviced a
MHW3505FW0 WHIRLPOOL
Model WASHER
Near Painesville Township, OH 44077
Corey L.
Job Details:
02/19/2018
Customer complaint unit doesn’t spin clothes all the time, ran diagnostics found f8e3 overflow condition, put unit on drain & spin, found service pointer for this serial range stating unit could sense unbalance load this will cause unit to have irregular countdown, unit jumped from 15 min to 0 and abruptly stopped, ordering acu per service pointer W10913408; ordrng 1 W11096945 (cntrl-elec), schdld next appmnt for 2/22 THU
We serviced a
KDTE104ESS4 KITCHENAID
Model DISHWASHER
Near Strongsville, OH 44136
Mac
Job Details:
02/19/2018
Replaced control board. Tested ok. W10909703 needs to be returned.; Job Cmpltd
We serviced a
WRX988SIBM00 WHIRLPOOL
Model REFRIGERATOR
Near East Cleveland, OH 44112
Dan
Job Details:
02/19/2018
Customer complaint that unit is not cooling, Fresh food section temperature at 57 degrees, freezer section temperature at 7 degrees, found fresh food section evaporator frozen solid, moved thermistor to correct position and installed screws on evaporator cover, op test good ; Job Cmpltd
We serviced a
WRT311FZDM00 WHIRLPOOL
Model REFRIGERATOR
Near Parma, OH 44130
Corey L.
Job Details:
02/19/2018
Replaced control, cleared frost build up, op test good; Job Cmpltd
We serviced a
DU1050XTPS3 whirlpool
Model dishwasher
Near Euclid, OH 44123
Chad P.
Job Details:
02/19/2018
Found unit dead. Found thermal fuse on control open. Bypassed. Display lit but not main control is not sending power out. Unit will not advance in diagnostics. Needs control replaced. Cust will be replacing unit. Office to not order parts unless contacted. ; ordrng 1 WP8564547 (CONTROL),
We serviced a
MVWB750YW0 maytag
Model washer
Near Madison Township, OH 44057
Jeff M
Job Details:
02/19/2018
Unit was leaking from the dispenser. I close the water valves to reduce the pressure unit tested good; Job Cmpltd
We serviced a
WGD96HEAU0 WHIRLPOOL
Model DRYER
Near LaGrange, OH 44050
Paul H.
Job Details:
02/16/2018
Called Techline, 7721307991SR#, advised us to check heat circuit and quote parts, parts needed
We serviced a
MVWB765FW0 MAYTAG
Model WASHER
Near Elyria, OH 44035
Paul H.
Job Details:
02/16/2018
Ran diagnostics, f0e3 overload, f2e1 stuck key, f0e5 off balance, f7e8 stator over temp, this combination requires a main control, every time I have encountered overload, stuck key, and off balance together, board has corrected, ordering; ordrng 1 W10920541 (BOARD)
We serviced a
WFW85HEFC1 WHIRLPOOL
Model WASHER
Near Sheffield, OH 44035
Paul H.
Job Details:
02/16/2018
Replace door locks,open and close good,test cycle good ; Job Cmpltd,
We serviced a
MVWX655DW1 MAYTAG
Model WASHER
Near North Olmsted, OH 44070
Paul H.
Job Details:
02/16/2018
Ran diagnostics, f5e2 lid lock, f5e3 lid unlock, f7e1 basket speed sensor, everything consistent with a bad latch, ran auto test to confirm, latched for auto test, observed shifting, no motion, checked motor, good connections, checked capacitor, loose connection, corrected and ran test again, op test ok.; Job Cmpltd
We serviced a
WMH32519FB WHIRLPOOL
Model MICRO OVEN
Near Cleveland, OH 44135
Paul H.
Job Details:
02/16/2018
, Replacing bulb ,test it all good ; Job Cmpltd
We serviced a
MFF2558VEB3 MAYTAG
Model REFRIGERATOR
Near Bay Village, OH 44140
Paul H.
Job Details:
02/16/2018
IM handle had popped out, reinstalled, no issues, only charging service call;
We serviced a
WRF767SDEM01 WHIRLPOOL
Model REFRIGERATOR
Near Avon, OH 44011
Paul H.
Job Details:
02/16/2018
Unplug power cord to reboot the power, lights came on and door alarm sounded, unit needsLED power supply; ordrng 1 W10830288 (cntrl-elec),
We serviced a
110.87091601 KENMORE
Model DRYER
Near Avon, OH 44011
Paul H.
Job Details:
02/16/2018
Not heating, checked components in heat circuit, found hi-limit open, needs replaced; ordrng 1 280148 (cutoff-tml),
We serviced a
M1TXEGMYW01 WHIRLPOOL
Model REFRIGERATOR
Near Amherst, OH 44001
Paul H.
Job Details:
02/16/2018
Replace the thermostat,opt test good; Job Cmpltd,
We serviced a
WED4800BQ1 WHIRLPOOL
Model DRYER
Near Cleveland, OH 44104
Jeff M
Job Details:
02/16/2018
Unfortunately the dryer was working fine when I got there I did recommend for her to have the maintenance guys clean the vents; Job Cmpltd
We serviced a
WTW4800BQ0 WHIRLPOOL
Model WASHER
Near Cleveland, OH 44104
Jeff M
Job Details:
02/16/2018
Customer was noticing that the machine takes on average 45 minutes to complete a cycle. Explain to her because it has a computer it needs the sense make sure the world is balanced at all times and it can take anywhere from 45 minutes to an hour to complete one cycle unit tested good; Job Cmpltd,
We serviced a
MVWX655DW MAYTAG
Model WASHER
Near Rocky River, OH 44116
Jeff M
Job Details:
02/16/2018
Installed new part unit op tested good. They had suspension rods ; Job Cmpltd,
We serviced a
AEP222VAW2 AMANA
Model RANGE
Near Cleveland, OH 44102
Jeff M
Job Details:
02/16/2018
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
DU1050XTPS3 WHIRLPOOL
Model DISHWASHER
Near Euclid, OH 44123
Chad P.
Job Details:
02/16/2018
Found unit dead. Found thermal fuse on control open. Bypassed. Display lit but not main control is not sending power out. Unit will not advance in diagnostics. Needs control replaced. Cust will be replacing unit. Office to not order parts unless contacted
We serviced a
KRFC704FPS00 KITCHENAID
Model REFRIGERATOR
Near Mayfield Heights, OH 44124
Chad P.
Job Details:
02/16/2018
Found new ice maker has not even called for water. Ran service test mode. All ice maker tests pass. I.m. Thermistor reading 30f. Freezer sections now reading 20f. Ff section reading between 40-45f. Temps appear to be fluctuating. No over frosting on evaps. All thermistors pass. Unit shut down for defrost. Unit is defrosting correctly. Tech noticed on start up that comp was loud and emitting a high pitched noise. Possible comp failure. Unit is no oil unit and will require r.a. With special Cfc tools to complete job. Big job. Robert only. Three job count. Cust might e replacing unit
We serviced a
KRFF302ESS01 WHIRLPOOL
Model REFRIGERATOR
Near University Heights, OH 44118
Chad P.
Job Details:
02/16/2018
Installed gasket switch and square. I.m. Is now cycling correctly. Op test ok. ; Job Cmpltd,
We serviced a
LER7646EQ2 WHIRLPOOL
Model DRYER
Near Berea, OH 44017
Mac
Job Details:
02/16/2018
Start winding on motor is open. Belt is dry rotted. Support rollers are starting to squeak when drum is turned. Office to order motor, belt, and support rollers.; ordrng 1 279827 (motor!dryer) and 1 341241 (belt,drive) and 2 349241T (support,roller)s, schdld next appmnt for 2/22 THU
We serviced a
KSC24C8EYY02 KITCHENAID
Model REFRIGERATOR
Near Cleveland, OH 44106
Dan
Job Details:
02/16/2018
Customer complaint that unit is not cooling, fresh food section temperature at 59 degrees, freezer section temperature at 59 degrees evaporator fans are running, condenser fan and compressor are running, no frost pattern on freezer section evaporator, fresh food section evaporator is still uncoated fresh food section evaporator, unit needs new compressor and fresh food section evaporator, parts and labor covered under 10 year extended warranty ; ordrng 1 W10309988 (compressor) and 1 W10643261 (evaporator,dual-rc), schdld next appmnt for 2/23 FR