Near North Ridgeville, Ohio 44039
David R
Job Details: 05/30/2019
RANGE WHIRLPOOL WEE730H0DS0 "Cc bake cycle not working. Found bake element burned at the end and the connection to it is burned as well (refer to pictures). Will need bake element and harness*** customer paid svc, do not order parts. Customer contacting whirlpool; ordrng 1 W10580293
Near Rocky River, Ohio 44116
Corey L.
Job Details: 05/30/2019
RANGE JENN-AIR JDS1450DS0 "Customer complaint codes still appearing, confirmed only cooktops selection works, the console W10911397 does not have the keyboard cpu, only the glass touch part with bracket, parts look up shows only main control, display board or console but none of w
Near Chardon, Ohio 44024
Brian M
Job Details: 05/30/2019
RANGE WHIRLPOOL JDS9860AAP "Cc of unit started a fire Inspected all wires no damage Found terminal damaged and burner igniter pushed into burner cap Customer had gas shut off and Customer wants to replace all igniters and terminals Customer to have gas fixed before we return Custom
Near North Madison, Ohio 44057
Arthur V
Job Details: 05/30/2019
REFRIGERATOR WHIRLPOOL WRT519SZDW02 Found relay faulty. Needs replaced. Replaced with truck stock. Op test good ; used 1 8201786 (STARTER) from stock
Near WILOUGHBY HLS, Ohio 44094
Arthur V
Job Details: 05/30/2019
WASHER WHIRLPOOL WFW75HEFW0 "Ran diagnostics no errors. Checked out inner basket,bellows, no signs of any oil or oily residue. Found some detergent customer is using is HE and she also has some tide that is not HE. While diagnosing i did not find excessive sudsing or foaming I co
Near Saybrook Township, Ohio 44004
Arthur V
Job Details: 05/30/2019
DISHWASHER MAYTAG MDB4949SDZ0 Found unit working properly Ran diagnostics no errors. Ran a service cycle passed with no errors. Advised customer to use a commercial cleaner for her dishwasher —and to run water at sink before starting to get the hottest water possible for wash. Co
Near Avon Lake, Ohio 44012
Gabriel P
Job Details: 05/30/2019
REFRIGERATOR GE PFS22SISBSS "Complete Freon lost ,blowing warm air will need compressor evap is discontinued customer will not fix don’t order parts ; ordrng 1 WR85X10057 (evaporator asm DISCONTINUING ) and 1 WR87X20798 (aasm hi side 431.15), used 1 SHIPPING (SHIPPING AND HANDLING)
Near Bay Village, Ohio 44140
Gabriel P
Job Details: 05/30/2019
REFRIGERATOR FRIGIDAIRE GLRT183TDQB "When arrive customer said he crank temp on fresh food section to coldest and it started cooling on fresh food section check temp it was 34 and 37 degrees freezer was 10 degrees took back panel off on freezer notice the top of evaporator did not have any
Near Ashtabula, Ohio 44004
Arthur V
Job Details: 05/30/2019
WASHER WHIRLPOOL WTW5000DW2 Upon arrival Found unit in a continuous drain mode. Customer stated he had unit in presoak and when he went to add clothes it started draining . Unit timed out and went into drain. Ran diagnostics no errors. Ran service cycle unit passed. Unit working no
Near Roaming Shores, Ohio 44085
Joe O
Job Details: 05/30/2019
DRYER SAMSUNG DV42H5200EW/A301 Installed element assemblyRan test cycleOp test ok
Near Beachwood, Ohio 44122
Joe O
Job Details: 05/30/2019
MICROWAVE WHIRLPOOL WMH32519FZ0 "Cc: clock not always displayed, lights not workingFound lights to be correct and workingEntered options and set clock to on in stand byAdvised customer how to set energy savingsRan test cookOp test ok"
Near Pepper Pike, Ohio 44124
Joe O
Job Details: 05/30/2019
REFRIGERATOR KITCHENAID KRFF305ESS00 Cc: door gasket not sealing properlyFound large gap in freezer door gasketReplaced gasketSteamed out new gasketOp test ok
Near Walton Hills, Ohio 44146
Joe O
Job Details: 05/30/2019
REFRIGERATOR WHIRLPOOL WRS311SDHW Installed water linesOp test ok
Near Willoughby, Ohio 44094
Jason N
Job Details: 05/30/2019
RANGE FRIGIDAIRE FPGH3077RFB Installed listed control and pot switches. Ran oven bake test. Op test good.
Near WARRENSVL HTS, Ohio 44122
Joe O
Job Details: 05/30/2019
DBL WALL OVEN WHIRLPOOL RBD275PDB12 Cc: unit not shutting offRan test bake on both upper and lower ovenUnit cycling heat as designedShut unit off powered off immediatelyTested multiple timesOp test ok
Near Willoughby, Ohio 44094
Jason N
Job Details: 05/30/2019
DRYER GAS ELECTROLUX EIMGD60LSS2 "Cc noise when runningFound damping pad on top panel, degraded and hanging down onto drum. Removed degraded section. Ran op test, all sound are normal. Op test good."
Near Seven Hills, Ohio 44131
Paul P.
Job Details: 05/30/2019
RANGE JENN-AIR JGD8130ADS "Inspected cooktop range, cleaned front left burner, now operating. Rear left ignitor not sparking, module is working. Office to order ignitor.; ordrng 1 74004053 (sub 7432p073-60)"
Near Eastlake, Ohio 44095
Jason N
Job Details: 05/30/2019
WASH/DRY COMBO WHIRLPOOL WGT3300XQ0 "Cc unit drum not movingFound belt idler pulley seized. Extreme wear present. Unit needs belt pulley. Replaced pulley, belt, rollers using truck stock. Ran op test, op,test good.; used 1 4392067 (DRYER REPAIR KIT) from stock"
Near Brooklyn, Ohio 44144
Paul P.
Job Details: 05/30/2019
WASHER MAYTAG MHW6630HW0 "Harness is in (just delivered today). Note the washer does have some external scratches/small dents. Replaced harness, (harness from power supply to control) ACU LED now indicating power (fast blinks, followed by slow blinking). Still no connection to us
Near Cleveland, Ohio 44102
Paul P.
Job Details: 05/30/2019
REFRIGERATOR FRIGIDAIRE FFHB2750TD3 "Refrigerator has very little cooling capacity, indications of a low side leak (customer described before cooling was lost, sounds were consistent with air in the system). Previous company had replaced the evaporator and filter. Recommend CFC technician f
Near Cleveland Heights, Ohio 44121
Jason N
Job Details: 05/30/2019
DRYER WHIRLPOOL MED6000XW0 "Cc unit not startingConfirm powers on, nonstart, Checked thermals, all checked good. Belt switch not being made, idler pulley damaged, belt came off. Customer had already purchased a idler arm, used idler arm, and belt from truck stock. Lubed up rollers.
Near North Olmsted, Ohio 44070
Paul P.
Job Details: 05/30/2019
WASHER ROPER RTW4516FW2 "Tested washer, found the gear case grinding in agitate test cycle, top cam drive working, verified washer will need gear case, and pulley kit, drive block not coming up easily. Office to order gear case, drive pulley kit and drive block.; ordrng 1 W10721
Near Lakewood, Ohio 44107
Corey L.
Job Details: 05/30/2019
OTR MICROWAVE WHIRLPOOL WMH31017HS2 "Customer complaint the screw has nothing to thread into on the right side, confirmed found the right side installation bracket broke and nut will not seat, replaced with pre id part, op test good"
Near Wellington, Ohio 44090
David R
Job Details: 05/30/2019
DRYER MAYTAG MEDB855DC4 "Cc that some clothes are still not dr, not all. Turned on unit, went to check outside, good airflow no build up of lint. Unit says good airflow. Took off vent, put unit on timed dry high heat, heat cycling between 180*-200*. All heating components check
Near Strongsville, Ohio 44136
David R
Job Details: 05/30/2019
WASHER MAYTAG MHW5630HC0 None of indicators coming on. Power is getting to board 120 and indicator light is blinking. Ordering console control.; ordrng 1 W11325569 (CONSOLE CONTROL)
Near Lakewood, Ohio 44107
Corina H
Job Details: 05/30/2019
DISHWASHER WHIRLPOOL WDP340PAFB0 Replaced the control. Optest ng. Advised cust last time that it also might need the pump and motor. Will need a pump and motor. Office to refund the customer. Brought core back for return ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Near Broadview Heights, Ohio 44147
Jeff M
Job Details: 05/30/2019
REFRIGERATOR WHIRLPOOL WRF989SDAM01 "The deli drawer pantry ui is shorted. I unplugged the ui op tested good the assy is needed. The LED has corrosion on the board the only way to get the LED is to get the assembly; ordrng 1 WPW10732686 (PANTRY UI ), used 1 SHIPPING (SHIPPING AND HANDLING)
Near Rocky River, Ohio 44116
Corey L.
Job Details: 05/30/2019
RANGE WHIRLPOOL JJW8630AAB "Customer complaint oven stuck in Celsius mode, confirmed, found description in tech sheet on F or C adjustment, followed instructions for that and to enter service mode, unit did not enter modes, unit needs new control, does not want repair at this time,
Near Rocky River, Ohio 44116
Corey L.
Job Details: 05/30/2019
REFRIGERATOR KITCHENAID KBFN406ESS01 "Customer complaint left door is opening all the way and pops when shut, found arm hitting screw by door switch, replaced with pre I’d asm, op test good"
Near Strongsville, Ohio 44149
David R
Job Details: 05/30/2019
DISHWASHER KITCHENAID KDTM354DSS5 "Cc leaking from both ends of unit. Checked underneath, floor is dry. No error codes. Checked and found service pointer. Followed instructions. All seals good, leveled legs up a notch, door latch and cabinet seal are good, sprayer arms on tight. Drain is
Near Strongsville, Ohio 44136
David R
Job Details: 05/30/2019
REFRIGERATOR FRIGIDAIRE LGHB2867PF5 "Cc FF icemaker not working and loud noise coming from icemaker fan. Put into test mode. Icemaker will not twist or complete cycle, water valve not sending water to ice tray. Ordering icemaker, valve and fan; ordrng 1 242253002 (valve-water) and 1 2432976
Near Brecksville, Ohio 44141
David R
Job Details: 05/30/2019
REFRIGERATOR KITCHENAID KSSS42FJT00 "Cc of Fz starting to cool, compressor constantly running. Built in refrigerator. Found Fz temp above 40s* and FF in the high 40s*. Evap has no frost pattern, frost at line. No shrader valve on compressor. Talk to BJ. Will need Compressor, Evap, and heat
Near Mayfield Heights, Ohio 44124
Brian M
Job Details: 05/30/2019
DISHWASHER WHIRLPOOL WDF310PAAS1 Cc of leak right behind power box Ran test cycle Ran for 30 min no leak found Placed water mat Could not duplicate water leak
Near Painesville, Ohio 44077
Jeff M
Job Details: 05/30/2019
REFRIGERATOR KITCHENAID KSC24C8EYY02 I remove the old filter Sauter the new one in place as I was removing the old evaporator the Kath tube broke I took a picture called Whirlpool Tech line they will be in contact with the customer.
Near Aurora, Ohio 44202
Brian M
Job Details: 05/30/2019
REFRIGERATOR KITCHENAID KFIS29BBMS02 "Cc of no ice and warm temps in freezer Found temps to be high in freezer about 28 degrees Found evap frosted over Called and spoke to TJ to verify of a defrost issue Also while accessing evap cover found corrosion on deli board and deli board not functio
Near Russell Center, Ohio 44072
Brian M
Job Details: 05/30/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ01 Installed door and leveled unit
Near Cleveland, Ohio 44111
Jeff M
Job Details: 05/30/2019
WASHER MAYTAG MVWC565FW0 Installed new part unit op tested good ; used 1 WPW10006355 (ACTUATOR) from stock
Near Walton Hills, Ohio 44146
Corey L.
Job Details: 05/30/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Customer complaint food on top shelf only started to thaw and light isn’t working, temps were 38 ff and 4 frz, found ice on frz ceiling and on switch holding switch down, found left track is not sprinting back every time and gets caught preventing door f
Near Broadview Heights, Ohio 44147
Jeff M
Job Details: 05/30/2019
DRYER WHIRLPOOL LGB6000PQ1 The unit heats consistently for me it lit five times in a row but I can hear valve chatter. EST only; used 1 279834 (COIL) from stock
Near Strongsville, Ohio 44149
David R
Job Details: 05/30/2019
WASHER MAYTAG MVWB765FW0 "Replaced control and console. Service test, everything checks good. Load size calibration. Customer put clothes in, started fine. Op test ok."
Near Westlake, Ohio 44145
Gabriel P
Job Details: 05/30/2019
WASHER MAYTAG MVWB765FW3 "Found spring hanger came off that holds basket no damage happen there might be possible that she might had a pretty bad off balance load to pop it out the top other then that I don’t know I corrected issue put back together ran calibration no error ran a
Near Moreland Hills, Ohio 44022
Corey L.
Job Details: 05/30/2019
WASHER MAYTAG MVWB835DW4 "Customer complaint washer had error code and won’t fill, confirmed unit won’t fill water only trickling in, water pressure from the house is good, cold valve is not opening, unit needs water valve asm; ordrng 1 W11172234 (VALVE & HOUSING)"
Near Bay Village, Ohio 44140
Corina H
Job Details: 05/30/2019
DRYER SAMSUNG DV328AERXAA CC that HE comes up on the control. Checked the thermistor <1 ohm. Checked the fuses <1ohms. Checked the control the contact is open. Will need a new control. Control is no longer available.
Near Avon Lake, Ohio 44012
Gabriel P
Job Details: 05/30/2019
REFRIGERATOR KITCHENAID KRFC302ESS00 "Freezer door was left open then door alarm wasn’t working reboot computer by turning power off for 1 to 2 minutes then left left fresh food doors open and alarm started working ,opt test ok"
Near Rootstown, Ohio 44266
Brian M
Job Details: 05/30/2019
REFRIGERATOR FRIGIDAIRE FFHB2740PPBA Cc of no iceFound cubes frozen in twist tray Ran icemaker test 55 good water flow Ran twist tray test tray is getting power but does not twist all the way to dump cubes Needs ice maker ; ordrng 1 243297609 (ICEMAKER )
Near Westlake, Ohio 44145
Corina H
Job Details: 05/30/2019
DISHWASHER MAYTAG MDB7749SBM3 Replaced the ui. Optest ok
Near Avon, Ohio 44011
Gabriel P
Job Details: 05/30/2019
REFRIGERATOR MAYTAG MTF1943ARW "Customer complain of water underneath frigde wants icemaker turn on found lots of lints underneath fridge help cleaning it also found line disconnect from the tube that fill icemaker also found ice inside tube steam out also use zip ties to hold line tog
Near Olmsted Township, Ohio 44138
Corina H
Job Details: 05/30/2019
REFRIGERATOR FRIGIDAIRE LGHB2867PFA Replaced the ui and the gaskets. Optest ok
Near Lorain, Ohio 44053
Gabriel P
Job Details: 05/30/2019
WASHER WHIRLPOOL MAV408DAWW "Customer complain that when it fills it won’t agitate,ran normal cycle started it to fill but it didn’t agitate try a different cycle and started agitating but didn’t fill I believe the timer is off ran different another one it it didn’t move ordering ti
Near Olmsted Township, Ohio 44138
Corina H
Job Details: 05/30/2019
WASHER MAYTAG MVWB835DW4 "Cust showed pop, sent pic. CC that the unit is not draining. Ran diag f9e1 Drain Pump System Problem. Checked drain pump, clear. Pump is receiving 120 volts. Replaced the pump from t/s. Optest ok. ; used 1 W10876600 (PUMP-WATER) from stock"
Near Avon, Ohio 44011
Gabriel P
Job Details: 05/30/2019
REFRIGERATOR WHIRLPOOL WSR57R18DM02 Replace right door opt test ok
Near Broadview Heights, Ohio 44147
Paul P.
Job Details: 05/30/2019
DRYER WHIRLPOOL WED4815EW1 "Replaced blower wheel, made sure all panels and covers lined up properly. Tested in timed heat dry and air dry, stopped and started dryer a few times, no undue vibration/noise, operating properly."
Near Parma, Ohio 44129
Paul P.
Job Details: 05/30/2019
REFRIGERATOR MAYTAG MRT118FFFE01 "Checked refrigerator, shelving was off center due to plastic. Removed plastic to level shelves. Found scratches throughout surface of doors, took photo of some of the scratches. Silver box on bottom back is the compressor support tray. Definite cosmetic
Near Mentor, Ohio 44060
Jeff M
Job Details: 05/30/2019
DRYER ELECTROLUX EIMED60LSS2 "The unit Is producing a little to no heat. This machine has a three-way heating elements two out of three heating elements are open. Needs a new heating element I also highly recommend her for the customer to have the venting professionally cleaned; ordr
Near Mentor, Ohio 44060
Joe O
Job Details: 05/30/2019
REFRIGERATOR KITCHENAID KBFS25EWMS10 Installed ice makerOp test ok
Near North Olmsted, Ohio 44070
Paul P.
Job Details: 05/30/2019
WASHER WHIRLPOOL WTW5000DW2 "Confirmed F1E1, control fault, variable low voltage reading. Power to washer is isolated, no incoming power issues. Replaced control, ran diagnostic and test cycles, washer is now operating properly. Did not set down mitigation mat, washer is in basement
Near Cleveland, Ohio 44109
Corina H
Job Details: 05/30/2019
WASHER WHIRLPOOL WTW8040DW4 "Cust showed pop, sent pic. CC that there is a noise when the unit is in a spin. Started a normal cycle filled agitates and a drain and spin. Found the lid is squeaking in a spin. Raised the legs, noise stopped. Optest ok"
Near Westlake, Ohio 44145
Corina H
Job Details: 05/30/2019
REFRIGERATOR KITCHENAID KRSF505ES00 "CC that the ice maker is not making ice. Checked the ice maker, not cycling. Will need a new ice maker. Replaced the ice maker from t/s. Cycled ice maker. Optest ok; used 1 W10873791XXX (XXX DO NOT RESTOCK XXX 8987) from stock"
Near Strongsville, Ohio 44136
David R
Job Details: 05/30/2019
DRYER MAYTAG MEDB765FW0 "Plugged in, sensing is working. Unit is heating and cycling. Went through steps for moisture sensor, everything checks fine. Unit is heating and running. Op test ok"
Near Strongsville, Ohio 44149
Corey L.
Job Details: 05/30/2019
DISHWASHER KITCHENAID KUDC10FXSS3 "Customer complaint dishwasher leaks a little onto the floor the day after a cycle sometimes, only minimal water stains on insulation at bottom right side behind kick plate, found unit unleveled, leaning back, leveled unit as best as possible, left water
Near North Royalton, Ohio 44133
Corey L.
Job Details: 05/30/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Replaced control, evap has good frost pattern, op test good"
Near Columbia Station, Ohio 44028
Gabriel P
Job Details: 05/30/2019
REFRIGERATOR FRIGIDAIRE FGHS2631PF4A "Found drain tube loose underneath fridge when going into defrost water will leak through the connection tube cause it wasn’t all the way up corrected issue,opt test ok"
Near Cleveland, Ohio 44128
Corey L.
Job Details: 05/30/2019
REFRIGERATOR FRIGIDAIRE GLHS37EHSB7 "Replaced control, evap has good frost, op test good"
Near Cleveland Heights, Ohio 44118
Jason N
Job Details: 05/30/2019
RANGE MAYTAG MGR7662WS3 "Cc unit set for 400 on bake, went to over 600 degreesCustomer has since used unit to bake without issueRan bake test to 350 degrees, let cycle off then back on, set for 400 degrees. Cycled on and off for 15 min. No issues found, unit is functioning as de
Near Chagrin Falls, Ohio 44022
Brian M
Job Details: 05/30/2019
WALL OVEN WHIRLPOOL WOS72EC7HV01 Installed console OP TEST OK
Near Shaker Heights, Ohio 44122
Corey L.
Job Details: 05/30/2019
WASHER WHIRLPOOL WET4027HW0 "Customer complaint washer light is blinking, confirmed spin is blinking, canceled cycle, ran diagnostics found f5e2 lid lock fault, cleared, ran lid lock test several times without failure, may have been a garment in between the lid"
Near Ravenna, Ohio 44266
Brian M
Job Details: 05/30/2019
DISHWASHER MAYTAG MDBH949PAB4 Cc of leaks Spoke TG wanted to know If suds happen with empty load And yes it does he said there is some pre maintenance steps that could help reduce the suds. But may also be rinse aid leaking in and creating to much suds Advised on running clean cycle w
Near Auburn Township, Ohio 44023
Brian M
Job Details: 05/30/2019
MICROWAVE KITCHENAID KHMS2050SSS-3 Cc of door open error Found door switches replaced using truck stock Ran test cycle OP TEST OK ; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock
Near Valley View, Ohio 44125
Jeff M
Job Details: 05/30/2019
DISHWASHER WHIRLPOOL WDT720PADM Installed new part unit op tested good
Near Euclid, Ohio 44119
Corina H
Job Details: 05/30/2019
RANGE AMANA AGR5330BAW3 Replaced the Venturi. Optest ok.
Near LaGrange, Ohio 44050
David R
Job Details: 05/30/2019
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Replaced all parts, found gaps on door gasket, steamed. Found thermistor loose before replaced and wire to harness black spots at connector before replacing. Steamed everything out. Op test ok"
Near Hiram, Ohio 44234
Brian M
Job Details: 05/30/2019
DISHWASHER KITCHENAID KUDS35FXSSA Installed barrier and seal ran test cycle OP TEST OK
Near Chester Township, Ohio 44026
Jason N
Job Details: 05/30/2019
WALL OVEN ELE WHIRLPOOL WOS51ES4EB01 "Cc door locked and no power. Found thermal fuse and TCO both open. Installed new, ran bake test. Op test good. Checked install, bottom of cabinet space is enclosed."
Near Strongsville, Ohio 44149
David R
Job Details: 05/29/2019
REFRIGERATOR WHIRLPOOL WRF736SDAM13 "Arrived and customer said refrigerator was loud and stopped cooling in the middle of the night, when they woke up didn’t hear the refrigerator running, unplugged and was unplugged for about less than 24hours. Tech plugged in, compressor came right on. Fo
Near Cleveland, Ohio 44113
Jeff M
Job Details: 05/29/2019
RANGE WHIRLPOOL WFG515S0EW1 The rust that’s on the machine it’s hard to determine; ordrng 1 W10473932 (holder-orf) and 1 W10474162 (holder-orf) and 1 W11197500 (GAS BURNER ) and 1 W11234417 (ORF HOLDER) and 10 WP3368921 (SCREW )s and 1 WPW10183375 (CAPS) and 1 WPW10515453 (BURNER HE
Near Elyria, Ohio 44035
David R
Job Details: 05/29/2019
DRYER MAYTAG MEDB765FW0 "Put in new control, dryer is now running. Put in new thermal fuse and cutoff. Not heating still. Found terminal L1 to L2 only giving 130v, L2 to N 80v and L1 to N about 120v. Will need electrician."
Near Strongsville, Ohio 44136
David R
Job Details: 05/29/2019
WASHER WHIRLPOOL WTW5000DW2 "Replaced belt, tested in service mode. No noise, op test ok"
Near Olmsted Falls, Ohio 44138
David R
Job Details: 05/29/2019
DISHWASHER MAYTAG MDB4949SDZ0 "Cc not draining. New garbage disposal put in, still has plug. Removed plug and unit started draining. Op test ok."
Near Fairview Park, Ohio 44126
Paul P.
Job Details: 05/29/2019
WASHER WHIRLPOOL LSQ9650PW1 Found the customer will need installer to check the water lines and inlet hoses. No service charge per office.
Near Westlake, Ohio 44145
Paul P.
Job Details: 05/29/2019
DISHWASHER MAYTAG MDB4949SHZ0 "Installed croaks seal, re installed dishwasher, tested wash and drain cycles, now operating properly."
Near Westlake, Ohio 44145
Paul P.
Job Details: 05/29/2019
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 "Tested refrigerator, found fresh food section at 47 degrees average reading, freezer section at 1 degree average reading. Passes all diagnostic tests. Was set on ADC, automatic defrost cycle, now set to 8 hour defrost cycle, to avoid over frosting in the
Near Willoughby, Ohio 44094
Jason N
Job Details: 05/29/2019
DISHWASHER KITCHENAID KUDS30IXBT8 "Installed listed control boards and panel. Control panel was wrong color, white was ordered, should have been “biscuit”. Customer wants right color panel. Ran wash test, cancel drain, op test good.; ordrng 1 WPW10500174 (panel-cntl)"
Near North Olmsted, Ohio 44070
Paul P.
Job Details: 05/29/2019
DRYER WHIRLPOOL MEDB725BW0 "Tested dryer in diagnostic mode, found F4/E4 error code (line 2 heating circuit). Tested ohms at control board, thermistors testing in range. Checked heating circuit, found open heating coil. Used 1 heater from stock. Tested dryer, now operating properly
Near Parma, Ohio 44130
Paul P.
Job Details: 05/29/2019
RANGE WHIRLPOOL KGCC566RBL05 "Checked cooktop oven, found a large part of the harness damaged, along with the valves. Power is shorted through the harness, extensive damage to harness, gas valves, etc. Appliance cannot be used, safety issues. 7Kevin from Whirlpool says the product is
Near Lorain, Ohio 44052
Gabriel P
Job Details: 05/29/2019
WASHER MAYTAG MVWX655DW1 "Replace housing opt test ok ,advise customer to re tighten hose connect to main valve cause it was leaking,opt test ok"
Near Lorain, Ohio 44052
Gabriel P
Job Details: 05/29/2019
WASHER MAYTAG MVWX655DW1 "Found no leak coming from washer but found water leaking from drain hose it has a ripped in one side also drain hose customer has is not from washer is a custom drain hose that customers bought in store cause it won’t reach the tub don’t think we sell do
Near Avon Lake, Ohio 44012
Gabriel P
Job Details: 05/29/2019
WASHER WHIRLPOOL WTW8500DC0 "Found water hose reverse,advise customer to switch them,opt test ok"
Near Westlake, Ohio 44145
Gabriel P
Job Details: 05/29/2019
WASHER KENMORE 11026912691 "Replace latch,opt test ok"
Near Eastlake, Ohio 44095
Jeff M
Job Details: 05/29/2019
WASHER WHIRLPOOL WTW8500DC0 Installed new part unit op tested good
Near Cleveland, Ohio 44106
Jeff M
Job Details: 05/29/2019
WASHER WHIRLPOOL WTW8500DC0 Installed new part unit op tested good
Near WILOUGHBY HLS, Ohio 44092
Joe O
Job Details: 05/29/2019
REFRIGERATOR FRIGIDAIRE LFHB2741PFBA Cc: ice cubes meltingFound normal temps in ice makerFound frost build up on rear of ice maker and chute door not sealing properlyNeeds air handler kit and dispenser module; ordrng 1 242270102 (module) and 1 5303918784 (air handler housin)
Near Brooklyn, Ohio 44144
Jeff M
Job Details: 05/29/2019
DISHWASHER WHIRLPOOL WDF518SAFM The dishwasher upper rack was bent I resent the rack op tested good
Near Lakewood, Ohio 44107
Jeff M
Job Details: 05/29/2019
WASHER AMANA NTW4516FW3 The drain was logged. Cleaned the hoses unit op tested good
Near Cleveland, Ohio 44105
Joe O
Job Details: 05/29/2019
MICROWAVE WHIRLPOOL WMH31017FS2 Installed magnetronWas in the process of changing the interlock switches realized they sent the wrong interlock switchesNeed correct interlock switches; ordrng 1 W11252186 (interlock) and 1 W11252187 (interlock)
Near Willowick, Ohio 44095
Jeff M
Job Details: 05/29/2019
REFRIGERATOR WHIRLPOOL WRS325FDAM02 Customer complaints there is a leak. I cycled the water dispenser and I cycled the icemaker. I inspected the water valves in the rear the waterlines the John gas fittings and the filter housing the filter housing connections all tested good I checked the
Near Hambden Township, Ohio 44024
Arthur V
Job Details: 05/29/2019
WASHER WHIRLPOOL WTW4616FW2 Found cold water barely coming into machine. Needs a water valve. Replaced with truck stock. Recalibrated. Op test good used actual goods issue date for for pop ; used 1 W11210459 (VALVE) from stock
Near Brecksville, Ohio 44141
Brian M
Job Details: 05/29/2019
REFRIGERATOR JENN-AIR JUD24FCERS00 Cc that bottom drawer sticks out further then fridge section Was able to adjust gasket to make it better but customer does not think it will stay that way and want new gasket Also found wire support not staying in place due to foam tape not sticky Needs g
Near Chardon, Ohio 44024
Arthur V
Job Details: 05/29/2019
REFRIGERATOR KENMORE 596.711031 Replaced ice maker. Ice maker cycled and filled. ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Near Kent, Ohio 44240
Brian M
Job Details: 05/29/2019
WASHER MAYTAG MVWX655DW1 Cc tub is lose Found tub hub damaged and gearcase spline damaged as well a new tub hub will not slide on Needs tub hub and gearcase ; ordrng 1 W10528947 (drive hub kit) and 1 W11035751 (gearcase)
Near Willoughby Hills, Ohio 44094
Arthur V
Job Details: 05/29/2019
DRYER MAYTAG MEDB766FW0 Customer complaint unit not responding when start button is pushed. Customer states this is a intermittent issue. Attempted many times and unit started each time. Could not duplicate issue. Advised customer to rub her fingers together if unit does not sta