We serviced a
GSS26C4XXY00 whirlpool
Model refrigerator
Near Cleveland Heights, OH 44118
Chad P.
Job Details:
01/12/2018
Installed cover. Op test ok. ; Job Cmpltd,
We serviced a
MVWC416FW1 maytag
Model washer
Near Cleveland, OH 44121
Chad P.
Job Details:
01/12/2018
Operations normal. Advised Cust. Op test ok. ; Job Cmpltd,
We serviced a
WED49STBW1 WHIRLPOOL
Model DRYER
Near Eastlake, OH 44095
Corina H
Job Details:
01/12/2018
CC that the unit is snags on clothes. Found burs on the drum and the bulkhead. Will need a new drum and bulkhead. Called SM to order parts. ; ordrng 1 W10853313 (sensor) and 1 W10899578 (DRUM) and 1 W11034908 (BULKHEAD), schdld next appmnt for 1/22 MON
We serviced a
KFCS22EVMS7 KITCHENAIND
Model REFRIGERATOR
Near Cleveland Heights, OH 44118
Dan
Job Details:
01/12/2018
Cc of ice build up on freezer section floor, Found ice buildup common with evaporator drain tube clog, unit has duck bill style drain tube, unit needs new ptrap style drain tube and ice cleared, cleared ice, installed new drain tube, op test good, part is covered per special project S38253; used 1 W10619951 (TUBE-DRAIN) from stock, Job Cmpltd
We serviced a
KUDC10FXSS5 KITCHENAID
Model DISHWASHER
Near Cleveland Heights, OH 44118
Dan
Job Details:
01/12/2018
Customer complaint that unit has no power, user interface buttons are unresponsive, stuck key test shows control is good, unit needs new user interface(ss) and screw; ordrng 1 W10348408 (screw) and 1 WPW10481130 (panel-cntl), schdld next appmnt for 1/22 MON
We serviced a
WTW8040DW2 WHIRLPOOL
Model WASHER
Near Willoughby, OH 44094
Corina H
Job Details:
01/12/2018
CC that the unit will not spin, unless you manually put it in a spin and has white residue on clothes. Service pointer W11042572 to replace the control. Ran diag f0e3 Overload. Ran a calibration then a rinse and spin. ; ordrng 1 W11111462 (CONTROL), schdld next appmnt for 1/26 FRI
We serviced a
GSF26C4EXB02 WHIRLPOOL
Model REFRIGERATOR
Near Kirtland Hills, OH 44060
Corina H
Job Details:
01/12/2018
CC that the unit has lost temp and then started working the next day. Ff 47 and fz 10. Control is set at ff 39 and fz -1. Checked the evap good frost pattern. Checked the door gaskets good will need a new control. Called SM to order part. ; ordrng 1 W11088499 (MAIN CONTROL), schdld next appmnt for 1/22 MON
We serviced a
WDF750SAYW1 WHIRLPOOL
Model DISHWASHER
Near South Euclid, OH 44121
Dan
Job Details:
01/12/2018
Customer complaint that unit is not draining, confirmed, drain pump is running, drain hose is clogged, quoted customer for drain hose clean out, customer does not want repair
We serviced a
MVWX655DW1 whirlpool
Model washer
Near Cleveland Heights, OH 44106
Chad P.
Job Details:
01/12/2018
Found unit dead with standing water. Control will not respond. Pump checks good. Diagnostics not responding. Power checks good. Needs control replaced. ; ordrng 1 W11116592 (CONTROL),
We serviced a
MEDX500XW0 maytag
Model dryer
Near Roaming Shores, OH 44084
Jeff M
Job Details:
01/12/2018
The unit was not turning on I found the t fuse open. Installed ts part op tested good ; used 1 WP3392519 (THERMAL FUSE)
We serviced a
WTW8040DW4 whirlpool
Model washer
Near Lorain, OH 44053
Paul H.
Job Details:
01/12/2018
, Replaced suspension, did shock check, good.; Job Cmpltd
We serviced a
MVWB865GW0 maytag
Model washer
Near Lorain, OH 44053
Paul H.
Job Details:
01/12/2018
Deep fill option not working, verified, needs main control, ordering; ordrng 1 W11162440 (CONTROL )
We serviced a
KSEG950ESS0 kitchenaid
Model range
Near Amherst, OH 44001
Paul H.
Job Details:
01/12/2018
cooling fan speed too low, needs cooling fan assembly replaced, also ordering control, covered under entitlement; ordrng 1 W11100515 (CONTROL ) and 1 W11107275
We serviced a
WFE515S0EW1 WHIRLPOOL
Model RANGE
Near MENTOR ON THE, OH 44060
Corina H
Job Details:
01/12/2018
C that there is moisture in between the glass on the door. Advised cust this is normal due to the vent being at the top of the door. No physical damage to the door. Unit is working as designed. Optest ok. ; Job Cmpltd
We serviced a
WRX735SDHZ WHIRLPOOL
Model REFRIGERATOR
Near MENTOR ON THE, OH 44060
Corina H
Job Details:
01/12/2018
Replaced the ice bucket. Optest ok. ; Job Cmpltd
We serviced a
WDT720PADM2 WHIRLPOOL
Model DISHWASHER
Near Mentor, OH 44060
Corina H
Job Details:
01/12/2018
C that there is no water going into the unit. Stated unit water went into the dw. Then drain out. The pump and motor did not start checked the main control did not have 120 on the pump and motor. Will need a main control. Called SM to order part. ; ordrng 1 W10854231 (cntrl-elec), schdld next appmnt for 1/22 MON
We serviced a
MEDB835DW3 maytag
Model dryer
Near LaGrange, OH 44050
Paul H.
Job Details:
01/12/2018
Check lint screen light is coming on, this is designed to do this, explained to customer, also advised venting to outside be cleaned, explained how to accomplish.; Job Cmpltd,
We serviced a
MVWB835DW1 maytag
Model washer
Near LaGrange, OH 44050
Paul H.
Job Details:
01/12/2018
Unit is putting residue on clothes, fits pointer W11042572, ordering kit; ordrng 1 W11111453 (CONTROL),
We serviced a
WRT311FZDB00 whirlpool
Model refrigerator
Near Jefferson, OH 44047
Jeff M
Job Details:
01/12/2018
Installed new part unit op tested good ; Job Cmpltd
We serviced a
KRMF706ESS01 KITCHEANID
Model REFRIGERATOR
Near North Madison, OH 44057
Corina H
Job Details:
01/12/2018
CC that the unit is not dispensing ice. Checked the auger motor 53 volts to the auger.will need a new motor and a main control. Called SM to order parts. Per SM waved shipping since they have pad for shipping. ; ordrng 1 W10822606 (motor) and 1 WPW10675033 (cntrl-elec), schdld next appmnt for 1/22 MON
We serviced a
WZF34X18DW00 WHIRLPOOL
Model FREEZER
Near Highland Heights, OH 44143
Dan
Job Details:
01/12/2018
Installed new control, op test good, advised customer to allow 24 hours for unit to reach correct temperature before restocking; Job Cmpltd
We serviced a
JGR8875QDS JENN-AIR
Model RANGE
Near Mayfield, OH 44143
Dan
Job Details:
01/12/2018
Customer complaint that oven is not heating, started bake for 350 degrees, ignitor is not glowing, ignitor is recieving 120vac, installed new ignitor, op test good ; used 1 12400035 (IGNITOR), Job Cmpltd
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC2
Near Olmsted Falls, OH 44138
Mac
Job Details:
01/12/2018
Customer showed me the residue on their clothes from the washer. Found on SB service pointer #W11042572. This says to instruct customer to go to their website to see how to properly use and load washer for best wash performance. Advised customer to do so. Also ran a test cycle. All functions of washer are ok.; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC2
Near Olmsted Falls, OH 44138
Mac
Job Details:
01/12/2018
Customer showed me the residue on their clothes from the washer. Found on SB service pointer #W11042572. This says to instruct customer to go to their website to see how to properly use and load washer for best wash performance. Advised customer to do so. Also ran a test cycle. All functions of washer are ok.; Job Cmpltd,
We serviced a
WHIRLPOOL RANGE
Model JDS9860BDS
Near Lakewood, OH 44107
Brian B
Job Details:
01/12/2018
Cc oven not turning on. Found touch pad to be working but not allowing bake or broil to be started..... reset unit, reprogrammed time and date, Tested bake, broil, and fan, and convection, unit is operating as normal.... OP TEST OK; Job Cmpltd
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH32519FS0
Near Aurora, OH 44202
Robert A.
Job Details:
01/12/2018
Cc humidity sensor error, checked 7nit, unable to get into diagnostic, per tech sheet if code returns after sensor is replaced, replace control; ordrng 1 W11044727 (PCB), schdld next appmnt for 1/22 MON !,
We serviced a
MVWC416FW0 maytag
Model washer
Near Cleveland, OH 44109
Chad P.
Job Details:
01/12/2018
, Installed agitator. Op test ok. ; Job Cmpltd,
We serviced a
JDS9860AAP jennaire
Model cook top
Near Cleveland, OH 44109
Chad P.
Job Details:
01/12/2018
Installed bake element. Ran bake at 350. Heat cycled. Op test ok.
We serviced a
PFCS1NFXCSS GE
Model REFRIGERATOR
Near Kirtland, OH 44094
Dan
Job Details:
01/12/2018
Customer complaint that unit is not cooling, unit was unplugged when tech arrived, plugged unit in, evaporator fan is running, condenser fan is running, compressor is not running, applied inverter test box to compressor, compressor started, unit needs new inverter, installed new inverter from truck stock surplus, op test good ; used 1 WR49X10283 (INVERTER) Job Cmpltd
We serviced a
ZISW48DS8 GE
Model REFRIGERATOR
Near Madison Township, OH 44057
Dan
Job Details:
01/12/2018
Installed new thermostat, op test good ; Job Cmpltd
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Berea, OH 44017
Mac
Job Details:
01/12/2018
Control board only getting around 70 vac. Found loose neutral wire at junction box. Repaired connected. Tests ok.; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ03
Near North Ridgeville, OH 44039
Mac
Job Details:
01/12/2018
, Found water line at solenoid from filter was not seated properly. Reseated and tested several times. Tests ok. Advised customer to monitor for a while. ; Job Cmpltd,
We serviced a
WHIRLPOOL DISHWASHER
Model KUDK03ITWH2
Near Olmsted Township, OH 44138
Mac
Job Details:
01/12/2018
Installed new water inlet valve. Tested and filled ok. ; Job Cmpltd,
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017FW0
Near Willowick, OH 44095
Brian B
Job Details:
01/11/2018
Found interlocks working intermittently. Replaced harness interlocks that was ore id’d. Tested unit. Optest ok.; Job Cmpltd,
We serviced a
WHIRLPOOL WALL OVEN
Model KODE500ESS02
Near Novelty, OH 44072
Robert A.
Job Details:
01/11/2018
Ran diognastics, 21 stuck key, 10 oven ui failure, 11 internal oven failure, 66-69 oven managers lost comm install and connections good, needs ui, relay and maager bdsTested cooling fans, good; ordrng 1 W10801665 (POWER BD) and 1 W11086141 (UI PANEL) and 1 W11179310 (MANAGER), schdld next appmnt for 1/22 MON ! [**], s
We serviced a
JDS9860AAP jennaire
Model cook top
Near Cleveland, OH 44109
Chad P.
Job Details:
01/11/2018
Installed bake element. Ran bake at 350. Heat cycled. Op test ok.
We serviced a
ADB1400AGW1 amana
Model dishwasher
Near Amherst, OH 44001
Paul H.
Job Details:
01/11/2018
Replaced main board, ran diagnostics cycle, got unit to fill and wash, op test ok.; Job Cmpltd,
Near Lorain, OH 44052
Paul H.
Job Details:
01/11/2018
MVWB835DW1 maytag washerCheck underneath washer for any leaks,drain is good ,the bearing good,stator is good,found a leak on the hot water lines hoses the rubber washer was torn; Job Cmpltd
We serviced a
WRS965CIAH00 whirlpool
Model refrigerator
Near Willoughby, OH 44094
Jeff M
Job Details:
01/11/2018
Inside of the freezer door has ice in it I recommended the customer to take all the food put it in the spare fridge and thaw the fridge out;
We serviced a
KRFC704FPS00 kitchenaid
Model refrigerator
Near Concord Township, OH 44077
Jeff M
Job Details:
01/11/2018
Installed new part unit op tested good ; Job Cmpltd
We serviced a
SBD20NW AMANA
Model REFRIGERATOR
Near Willoughby Hills, OH 44094
Dan
Job Details:
01/11/2018
Ice maker received does not fit unit, fill tube does not line up with fill cup, unsure of what ice maker fits this unit;
We serviced a
AMANA DRYER ELE
Model NED4655EW1
Near Cleveland Heights, OH 44121
Brian B
Job Details:
01/11/2018
Found air flow restricted. Cleaned out vent and blower housing. Customer has metal foil vent attached to machine . Advised customer that he should use rigid or semi rigid metal venting. Ran test cycle. ; Job Cmpltd,
We serviced a
MVWB766FW0 WHIRLPOOL
Model WASHER
Near Highland Heights, OH 44143
Dan
Job Details:
01/11/2018
Customer complaint of loud noise, ran diagnostics no error codes found, ran drain and spin cycle, ran manual test cycle high speed spin and heavy agitate, no unusual noises heard, unit is operating as designed ; Job Cmpltd
We serviced a
WTW6600SW2 WHIRLPOOL
Model WASHER
Near Lyndhurst, OH 44124
Dan
Job Details:
01/11/2018
Customer complaint that unit does not spin the clothes out, found bearings worn out, found water leaking onto motor/rotor from bearing seal, unit needs new bearings, motor, rotor, and rps sensor, customer does not want repair
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DBL0
Near Middleburg Heights, OH 44130
Mac
Job Details:
01/11/2018
Found dishwasher not functioning . Has 120 vac to unit. Control board does not send voltage to other components. Drain pump is testing open. Unit will need main control and drain pump replaced.;
Near Cleveland, OH 44102
Brian B
Job Details:
01/11/2018
WHIRLPOOL RANGE Found bake burner not lighting. Bake Igniter on at 2.7 Amps. Weak Igniter. Replaced from t/s.. tested oven at 350. Op test ok.; used 1 12400035 (IGNITOR 5299) from stock, , Job Cmpltd,
We serviced a
MVWX655DW1 MAYTAG
Model WASHER
Near Novelty, OH 44072
Corina H
Job Details:
01/11/2018
Replaced the control. Brought core back for return . Optest ok. ; Job Cmpltd
We serviced a
MHW5500FW1 maytag
Model washer
Near North Royalton, OH 44133
Chad P.
Job Details:
01/11/2018
Unit stored f8e1 and f3e1 error codes. Both for water not detected and out of range pressure sensor. Ran normal wash. Duplicated. Pressure line checks good. Sensor seems in range at this time. Needs control and sensor replaced. ; ordrng 1 W11201286 (CONTROL) and 1 WPW10448876 (SENSOR),
We serviced a
ADB1400AGW0 amana
Model dishwasher
Near Lorain, OH 44052
Paul H.
Job Details:
01/11/2018
Checking water heat temperature and why not drying,temp read 89 degrees,the dispenser is not rinsing ,running hot water from the sink to see what it would be,it read 115 degrees ; ordrng 1 WPW10428217 (dispenser)
We serviced a
KUWA244PSS0 wine cooler
Model whirlpool
Near Concord Township, OH 44077
Jeff M
Job Details:
01/11/2018
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DBL0
Near Middleburg Heights, OH 44130
Mac
Job Details:
01/11/2018
, Found dishwasher not functioning . Has 120 vac to unit. Control board does not send voltage to other components. Drain pump is testing open. Unit will need main control and drain pump replaced.; JOB COMPLTD
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHB0
Near Streetsboro, OH 44241
Robert A.
Job Details:
01/11/2018
nspected unit, found front panel dented, pulled away at top, ui panel damaged, back of tub dentedOrdering ui, please rs asap on a thursday; ordrng 1 W11192367 (PANEL), schdld next appmnt for 1/25 THU !
We serviced a
MRT311FFFH00 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland Heights, OH 44121
Dan
Job Details:
01/11/2018
Installed new doors, op test good, customer would like touch up paint to cover scratch from delivery company, customer does not need rescheduled for touch up repair; ordrng 1 72017 (touchup wht)
We serviced a
GBD307PDS6 WHIRLPOOL
Model RANGE
Near Solon, OH 44139
Corina H
Job Details:
01/11/2018
CC that f2e6 error code comes up. Pulled unit out found the ribbon is starting to come apart. Will need a new UI. Called SM to order part. ; ordrng 1 WP8300440 (panl-cntrl), schdld next appmnt for 1/23 TUE
We serviced a
KDTM384EBS1 whirlpool
Model dishwasher
Near Brecksville, OH 44141
Chad P.
Job Details:
01/11/2018
Found disp door failed. Replaced disp and ran service mode. Op test ok. ; used 1 W10861000 (DISPENSER-DISHWASHER) from stock, Job Cmpltd,
We serviced a
MVWC425BW0 maytag
Model washer
Near Cleveland, OH 44104
Chad P.
Job Details:
01/11/2018
Found pulley nut and gear case stripped. Will need pulley, gear case and nut replaced. Pulley and nut come with cam kit. Office to please quote new community for repair.
We serviced a
KDTE104ESS1 kitchenaid
Model dishwasher
Near North Ridgeville, OH 44039
Paul H.
Job Details:
01/11/2018
Customer not home,neighbor let us in ,checking for burn elements,it looks good ,found some small amount of wood burning,ran a cycle to check water temps it was only 90 degrees,ran few water from the sink on hot,and ran a cycle and it was 110 degrees, suggested running hot water before use, going to do a test cycle to check heating elements; Job Cmpltd
We serviced a
MFI2569VEQ2 whirlpool
Model refrigerator
Near North Ridgeville, OH 44039
Paul H.
Job Details:
01/11/2018
Replace the electric board,put old onf; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,
We serviced a
MVWB850WL1 MAYTAG
Model WASHER
Near East Cleveland, OH 44112
Dan
Job Details:
01/11/2018
Customer complaint of loud noise, found bearings worn out, installed new bearings, op test good ; used 1 W10435302 (BEARING) from stock, Job Cmpltd
We serviced a
WHIRLPOOL WASHER
Model ITW4300SQ3
Near Lakewood, OH 44107
Brian B
Job Details:
01/11/2018
Loud grinding noise when turned on. Removed basket. Noise coming from gearcase. Also, basket drive is worn. Will need both. Will give est. customer does not want to repair. Paid sc. do not order parts. Estimate only; Cllctd $97.15 cash, Job Cmpltd
We serviced a
KUDS30IVBL4 kitchenaid
Model dishwasher
Near Concord Township, OH 44077
Jeff M
Job Details:
01/11/2018
Installed new part unit op tested good ; Job Cmpltd
We serviced a
LGHB2867PF6A frigidaire
Model refrigerator
Near Painesville, OH 44077
Jeff M
Job Details:
01/11/2018
Installed new part unit op tested good ; Job Cmpltd
We serviced a
KDFE104DSS0 kitchenaid
Model dishwasher
Near Ashtabula, OH 44004
Jeff M
Job Details:
01/11/2018
The unit had the control lock activated. I deactivated the lock op tested good ; Job Cmpltd,
We serviced a
MGS5752BDS maytag
Model range
Near Ashtabula, OH 44004
Jeff M
Job Details:
01/11/2018
The units ignitor was weak installed new part form ts unit op tested good ; used 1 12400035 (IGNITOR) from stock, Job Cmpltd,
We serviced a
WDP340PAFBO whirlpool
Model dishwasher
Near Ashtabula, OH 44004
Jeff M
Job Details:
01/11/2018
Installed new part unit op tested good ; Job Cmpltd,
Near Saybrook Township, OH 44004
Jeff M
Job Details:
01/11/2018
WMH32519FS0 whirlpool microwaveThe unit has a door error I installed ts part op tested good ; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock, Job Cmpltd
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near North Royalton, OH 44133
Mac
Job Details:
01/11/2018
Ice maker is double filling, causing it to over fill. Replaced icemaker and did fill test. Tested ok. ; used 1 W10882923 (ICE MAKER ASSY) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Cleveland, OH 44135
Brian B
Job Details:
01/11/2018
Cc of noise when spinning. Found unit to be out of alignment , adjusted rear right leg and front let leg, ran Diagnostics, ran auto test. Ran manual test, OP TEST OK; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWX655DW0
Near Streetsboro, OH 44241
Robert A.
Job Details:
01/11/2018
Cc scraping noise, found pully loose, tightened, ran unit, op test ok; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Aurora, OH 44202
Robert A.
Job Details:
01/11/2018
Installed gearcase, ran recal cycle, op test ok; Job Cmpltd,
We serviced a
KSF26C6XYY04 kitchenaid
Model refrigerator
Near Avon Lake, OH 44012
Chad P.
Job Details:
01/11/2018
Getting condensation on side wall, items freezing against wall, appears to be a failure of insulation between compartments, called Techline, spoke with Austin, SR#7721017152, submitting for review, spoke with master Tech, Dustin, had me seal cabinet liner all the way around both sections and wait for customer feedback, ; Job Cmpltd,
We serviced a
AER6303MFS1 amana
Model range
Near North Olmsted, OH 44070
Paul H.
Job Details:
01/11/2018
Replace the control board,run a test,took the old control board back with us to send it back, verified maintenance of temperature, op test ok ,rack read 360; Job Cmpltd
We serviced a
KDTM354DSS4 kitchenaid
Model dishwasher
Near Oberlin, OH 44074
Paul H.
Job Details:
01/11/2018
Check dishwasher nothing wrong with it,the control lock was on,is running good ; Job Cmpltd,
We serviced a
MVWC425BW0 maytag
Model washer
Near Cleveland, OH 44104
Chad P.
Job Details:
01/11/2018
Found pulley nut and gear case stripped. Will need pulley, gear case and nut replaced. Pulley and nut come with cam kit. Office to please quote new community for repair.
We serviced a
MVWX655DW1 maytag
Model washer
Near Cleveland, OH 44104
Chad P.
Job Details:
01/11/2018
Cc that unit is not doing anything. Stored fault for long fill no fill. Cleared fault. Ran service test mode. Completed with no faults. Ran calibration and normal wash. Op test ok. ; Job Cmpltd,
We serviced a
GTD65EBSJ0WS GE
Model DRYER
Near Euclid, OH 44117
Dan
Job Details:
01/11/2018
Installed new door, op test good ; Job Cmpltd
We serviced a
JKP26GT GE
Model WALL OVEN
Near Highland Heights, OH 44143
Dan
Job Details:
01/11/2018
nstalled broil element and door gasket, op test good ; Job Cmpltd
We serviced a
WGD5000DW3 whirlpool
Model dryer
Near Cleveland, OH 44120
Chad P.
Job Details:
01/11/2018
Installed sensor. Op test ok. ; Job Cmpltd,
We serviced a
ET1FTTXKB02 WHIRLPOOL
Model REFRIGERATOR
Near Maple Heights, OH 44137
Corina H
Job Details:
01/11/2018
C that there is water leaking in the fz. The drain pan and the evaporate cover is rusting. Previous time here put foil tape on the cover and drain pan. Did not work. The parts are no longer available. Called SM to order parts. ; ordrng 1 2172620 (drain pan) and 1 2201175 (EVAP COVER), schdld next appmnt for 1/19 FR
We serviced a
W10132084A MAYTAG
Model WASHER
Near Warrensville Heights, OH 44128
Corina H
Job Details:
01/11/2018
CC that the unit is not spinning. Found the agitator is not rotating back and forth. Will need the agitator dogs, removed panel and found the gearcase has oil leaking. Will need a new gearcase and dogs. Can not look parts up due to no ms. Cust does not want to repair
We serviced a
WRF555SDFZ WHIRLPOOL
Model REFRIGERATOR
Near WARRENSVL HTS, OH 44122
Corina H
Job Details:
01/11/2018
Replaced the light switch. Optest ok; Job Cmpltd
We serviced a
MAYTAG DRYER
Model MGDC215EW2
Near Broadview Heights, OH 44147
Mac
Job Details:
01/11/2018
Replaced door switch. Tested and heated ok.; Job Cmpltd,
We serviced a
WHIRLPOOL WALL OVEN
Model WOD51ES4ES00
Near Chagrin Falls, OH 44023
Robert A.
Job Details:
01/11/2018
Installed lower broil element, tested, op test ok; Job Cmpltd,
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FZEM00
Near Cleveland, OH 44109
Brian B
Job Details:
01/11/2018
Checked temps 32 freezer 54 ff. Removed evap cover. No frost pattern on. Used one line tap from t/s to check low side pressure. Low side in a 10” vacuum.. leak in sealed system. Can see signs of leaking from evap. Will need evap, compressor, and filter.. office to order parts.; ordrng 1 W10507884 (compressor) and 1 W10836706 (EVAPORATOR) and 1 WPW10143759 (DYE FILTER), used 2 TJ90BPV31 (BULLET PIERCING VALVE) from stock, schdld next appmnt for 1/22 MON ! [***], saved
We serviced a
KITCHENAID DISHWASHER
Model KDHE404DSS0
Near Chesterland, OH 44026
Robert A.
Job Details:
01/11/2018
Installed sump asm, and owi sensor, ran diognastic cycle, op test ok; Job Cmpltd,
We serviced a
KSSS36QDW04 KITCHENAID
Model REFRIGERATOR
Near Willoughby, OH 44094
Dan
Job Details:
01/11/2018
Customer complaint that unit is not cooling properly, fresh food section temperature at 50 degrees, freezer section temperature at 39 degrees, evaporator fan is running, compressor and condenser fan are running, partial frost pattern on evaporator, tapped the system, found in a 10” vacuum, added half charge, frost pattern improved, unit need new compressor, evaporator, heat exchanger, and filter drier ; ordrng 1 W10309990 (compressor) and 1 WP2003001 (exchanger) and 1 WPW10122127 (evaporator), schdld next appmnt for 1/19 FR
We serviced a
KHMS155LSS0 KITCHENAID
Model MICROWAVE
Near WARRENSVL HTS, OH 44122
Corina H
Job Details:
01/11/2018
CC that the vent cover to the microwave came off. Found the vent cover has broken tabs. Will need a new vent cover. Called SM to order parts. Cust can install parts. ; ordrng 1 8205008 (grill-vent) and 1 8206334 (brkt-mount) and 1 WP4393834 (screw)
We serviced a
MVWC200BW0 MAYTAG
Model WASHER
Near Beachwood, OH 44122
Corina H
Job Details:
01/11/2018
CC that the agitator came loose. Found the bolt to the agitator not attached. Reattached the agitator. Ran a normal and drain and spin cycle. Optest ok. ; Job Cmpltd
We serviced a
KITCHENAID DISHWASHER
Model KUDS30IVBL4
Near Highland Heights, OH 44143
Brian B
Job Details:
01/11/2018
Cc of water dripping from bottom left hand corner, removed front fascia to find water leaking from vent area. Removed vent and cleaned surfaces added silicone to seal, installed door seal old one was worn out. Re sealed soap dispenser seal.... OP Test Ok; Job Cmpltd,
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29PBMS00
Near Euclid, OH 44117
Brian B
Job Details:
01/11/2018
Verified POP sent pic... checked temps. Freezer at 25, ff 45, ice compartment 35. Installed valve on low side and ran diag step 4. Valve working but machine is low on Freon. Leak in sealed system. Ran step 56, E0 code. Will need new ff evap and dye filter. Does not need compressor as there is positive pressure in ff evap. Machine is covered under special project code, s81231. Office to order parts. ; ordrng 1 KFIS29PBMS00 (DRAIN PAN) and 1 W10917531 (FF EVAP ) and 1 WPW10143759 (DRIER), schdld next appmnt for 1/19 FRI !,
We serviced a
MFF2558KEW whirlpool
Model refrigerator
Near WARRENSVL HTS, OH 44122
Chad P.
Job Details:
01/11/2018
Corrected shut off arm. Found lf door hard to close. Mullion has a flat spot and is grinding into pivot. Needs mullion and pivot replaced. Cust need morning for install appt please. She must leave by 12. ; ordrng 1 WP12722803W (MULLION) and 1 WP67003405 (MULLION PIVOT)
We serviced a
KITCHENAID OTR MICROWAVE
Model KMHS120ESS2
Near Strongsville, OH 44149
Mac
Job Details:
01/11/2018
KMHS120ESSeplaced turntable. Heats and tested ok. Advised to put food on plate when heating.; Job Cmpltd
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Cleveland, OH 44108
Brian B
Job Details:
01/11/2018
Cc machine will not go through cycle, ran diag test fault codes no fill and over suds, found hot water turned off , turned on hot water and ran auto test, OP TEST OK ; Job compltd
We serviced a
KITCHENAID BUILT IN FRIDGE
Model KSSO48QTB02
Near Waite Hill, OH 44094
Robert A.
Job Details:
01/11/2018
Installed ui, op test ok ; Job Cmpltd,
We serviced a
MVWX655DW1 maytag
Model washer
Near Garfield Heights, OH 44105
Chad P.
Job Details:
01/11/2018
Found hot water turned off. Turned on and ran normal wash. Op test ok. No stored faults. Hot water shut off leaking. Advised to have a plumber correct the issue. ; Job Cmpltd,
We serviced a
MMV4205DS3 maytag
Model micro oven
Near Parma, OH 44130
Chad P.
Job Details:
01/11/2018
Interlocks failing. Replaced. Op test ok. ; Job Cmpltd
We serviced a
MMV1174DS4 maytag
Model microwave
Near Strongsville, OH 44149
Chad P.
Job Details:
01/11/2018
Found interlocks failing. Replaced. Op test ok. Cust is very concerned that the defective parts were replaced with identical components. Worried that the failure will occur again. What’s this to be documented it’s whirlpool. ; Job Cmpltd
We serviced a
WRT311FZDT00 whirlpool
Model refrigerator
Near Cleveland, OH 44109
Chad P.
Job Details:
01/11/2018
Found roles did not come with mounting screws which are not with unit. Need to order screws. ; ordrng 2 3400524 (screw)s,
We serviced a
WTW8240YW0 whirlpool
Model washer
Near North Royalton, OH 44133
Chad P.
Job Details:
01/11/2018
Arrived to find now the console is not responding. Soil level button is dead. Start button is intermittent and cycle selection knob is at random selecting the wrong cycles. Reset power and checks connections. Op test no good. Needs console placed. ; ordrng 1 WPW10404672 (PANEL, CONSOLE),
We serviced a
MGDC300XW1 maytag
Model dryer
Near Parma, OH 44134
Chad P.
Job Details:
01/11/2018
Found rear rolled worn out. Replaced. Op test ok. ; used 2 WPW10314173 (SUPPORT ROLLER) from stock, Job Cmpltd